Kruse Buick-GMC

Keith McKee owner of 2012 LaCrosse

Really happy with the professional service and very friendly staff. They are a well informed staff and always ready to inform me of any possible concerns and ready advice. I never feel pressured to buy unnecessary miscellaneous items. I always feel confident that they have MY best interest in mind. A pleasure to work with and I look forward to continuing my business with them.

Wonderful Service Department

Every one at Kruse Motors are very friendly, courteous, helpful and very timely in doing the repairs.

Service review

Customer Service was very good. Service was done in a timely manner. I had no problems with any of the staff.

Great technicians

I came in for an oil change and tire rotation. I appreciate the diagnostics performed on my car. There is a major repair needed to be done on the engine and I did not get any explanation about as to how this happened; if this is common in this model; how soon I should have this repair done, etc. I just got the estimate and an answer about where this leakage is on the engine block. There was a failure on one diagnostic test and that was never explained to me. Have the service manager discuss these things to the owner if the technician is busy.

Great job

Had our car serviced. Clean and comfortable waiting area. And they washed our car! Great job.

Very helpful

I needed a light checked; they took it in right away and gave me a loaner vehicle to use until mine was done.

Just an oil change.

Never expected my car to be cleaned inside and out. I am impressed.

Great service! Truly appreciate the car wash!!

Great service! Appreciate the extra effort of recieving a car wash, floor mats & a slight wipe down of front panel interior.

Oil Change on Truck

Thank you, Jason. I was glad to get the oil change done on short notice.

Service Appointment

Serviced our Buick Enclave - friendly and helpful staff, quick service, and even washed my windows. Thanks

Great Service and staff

My car was cleaned, the service was great and the staff was very friendly.

Professional service!

Quick, professional service plus they washed my car! Bonus!

Service

I am still waiting to be contacted about a part that was ordered.

Great Sales person. Great Dealership. Thank you!

This is the second 2015 vehicle we have purchased from Kruse Motors in the past 6 months. It is always a great experience. The sales people, sales manager and CEO are all wonderful people.

Truck Repair

I had some major engine issues. Kruse Motors worked with me to keep cost at a reasonable amount. I thank them for their going the extra mile for me.

Great Service!

Great service - appreciate it. Thank you!.................................................................

Great service

Always a pleasant experience when I get my vehicles serviced.

Questionably high service prices

We both have repair troubles without vehicles and were quoted prices that seemed outrageous. After a bit of research it appears their repair cost is sost triple what a non dealer mechanic is. Not happy about this. Makes us not very comfortable doing business with thus company

Service on 2013 GMC 2500 pickup

Service department picks up my truck from where I work and does the repairs and oil changes and has it ready for me when I choose to come and get it. I will consider this dealership when I shop for my next truck.

Scheduling

Scheduling and response time was great, and given a loner car

New building and new employees

Happy with service but would expect if service warning light is on for them to ask about fixing issue. Instead they just ignored the problem.

2000 GMC Jimmy transmission repair

I drive 60 miles to work and not only did Kruse motors quickly diagnose and repair my vehicle they gave me an excellent loaner vehichle to drive while mine was in the shop. I was more than pleased and told all my friends about the service.

Fantastic experience

I have never worked with a better Sales representative. Extremely knowledgeable and helpful. Best auto purchasing experience I have had.

Mr Jim Albee review on service on gmc pickup

Picked up my truck from work and serviced it and returned the truck when it was promised. I like the convenience of having my local dealership take care of my vehicle without having to worry about having to make arrangements to have someone pick me up and haul me back afterwards to pick up my truck. This way it's no hassle to just stop by and pay for the service done... very easy I would recommend this company to any potential buyer.... find out what the service department is like before buying. jim

Great customer service, beautiful clean place

Gd customer service! They have good mechanics, they always come and talk to me if my car has a problem. Thank you!

Great People and representation

We were very pleased with the service we received when we bought the vehicle and with the service we have received since. They have been very helpful with any questions we have had.