Klein Honda in Everett

Good Customer service

Recently purchased a car in price range from Klein Honda, Customer service from Travis Lovestedt was outstanding, I would recommend this dealership to anyone, Not only he was very welcoming and not aggressive on trying to making a quick sale but taking the time to find out what important to me and my families needs and the right vehicle for us. Very detailed orientated, Great Lot, Will be sending people that way. Thanks again.

T Love

I had the most wonderful experience buying with Klein Honda. Travis Lovestedt helped me find exactly what I needed in my price range without pushing to get the sale. He was professional and knowledgeable without any hesitation. If your looking to find a new ride I would highly recommend you see Travis Lovestedt at Klein Honda.

Superb Customer Service

I don't like to feel pressured when looking for a new car and Travis made this experience one of the best I've ever received. He was very knowledgeable and helpful with all of my questions. He's the reason I'm sticking with Klein on my new purchase.

Great Experience

Such a great experience for someone who's very undecided...the young man helping me, Travis, was very patient and understanding of my uncertainty...I felt no pressure! When I do decide to buy, it will be from Travis!

excellent service

Travis helped me when I called to inquire about getting a trade in. He was so happy to help me and answered all of my questions. Very impressed and will but my next car from him!

Great Customer Service!

Came in to just look around and I was approached by Travis Lovestedt. Usually when I go look at cars I like to pace myself and I dont like to be pressed. At most dealerships I've been to, the care salesman is always egging me on to a certain car or can be too persuasive to the point I lose interest. When I was first approached by Travis I felt that it was going to be the same experience. I was completely wrong. He was extremely knowledgeable with the cars on the lot,didn't rush me, helped me explore my options, showed me cars from head to toe, very funny which made my experience more enjoyable, and I felt as if my friend was showing me around. Felt very welcomed. Would highly recommend saying hey to Travis if your going in for those who are reading this. Thanks!!!

Proud new member of what I would call Klein Honda "ohana"

I went back to Klein as I had a brief experience of what the sales experience would be like as I was shopping for a car a little less then a year ago. Things were put on hold due to a family emergency with my Gma. Upon my return a week ago, I was warmed welcomed by all. A gentleman introduced himself by Leo and asked how my day was and what brought me. Very genuine! I explained and we browsed and the rest is history. Not once did I feel obligated or even pushed in a sales environment. For goodness sake I even bought the car that evening and picked it up 2 days laters due to my schedule. Finance had great follow up welcoming call as well. What a great Ohana (family) to be a part of!Mahalo Nui Loa For your Kokua Leo Rodriguez!

carwalla

Great!! service no pressure car guy Raj Sharma, go and see him if you are in the market for a new or used car .

Pretty good experience

Pretty good experience overall. Didn't have an appointment , but was able to do a test-drive right away. Salesman is very nice and helpful.

Excellent customer service !!

We purchased a new Honda Accord 2017 from Klein Honda and we're very pleased with the kind of service they offered us.Our Sales person Raj Sharma was very knowledgeable and helpful. He gave us lot of information and helped us to finalize the car.It was my first time buying a new car but Raj made the whole process very easy and hassle free!!He gave us an excellent service ..Good job Raj !!Happy to be a part of Klein Honda family.

Travis Lovesteadt is the man!

Travis made buying a car hassle free and actually fun! I'll be buying every car from travis! Thanks for everything again I'm so happy with my accord!

Excellent buying experience

We recently purchased a 2016 Honda Fit at Klein Honda in Everett. Our salesperson, Travis, did an exceptional job with explaining the features of the Fit, letting us take a test drive, and answering all of our questions, all the while maintaining a friendly and low pressure demeanor. This was a radically different experience from any other dealership car purchase we had ever done before - and much appreciated! He took care of all the details thoroughly, cheerfully, and professionally. We had an equally good experience with our financing person, and are happy to join Klein Honda's family through their Lifetime Warranty on our beautiful blue Fit.

Just Browsing

I was in over the weekend and was looking to see if I could narrow down the car I wanted. I had talked to Raj over the phone and he seemed really knowledgeable about a variety of cars and was able to offer me some great advice. Although I couldn't settle on a car that day, my experience of working with Raj was extremely helpful and I would highly recommend him and the dealership to my friends and family.

Good people great experience

This place is sincere and straight to the point they made the process of buying a car easy all the time I spent at the dealership I felt was used in a good manor no sitting and waiting everything was fast and efficient they did a great job I'm thoroughly satisfied with my experience here.

Love my CR-V. Great service!

I purchased a used 2009 CR-V through Travis at Klein Honda. He was very helpful and made our buying process easy. Any questions I had were answered quickly and he followed up with me with calls to make sure everything went smoothly. Travis was professional and a great salesman. If I ever needed another car, I'd be happy to go back to him. Thank you!!

Great customer service!

I purchased a new 2017 Honda Accord touring from Klein Honda. Leo Rodriguez was awesome through the whole process! I've purchased a few cars over the years and typically it is extremely painful. Leo made it easy and quick with no frustration at all! My experience was great and I'd refer friends and family to Leo and Klein in the future. Thank you, Leo, I love my new car!

Amazing how quick it was

I liked the honesty of the dealership Brad sat down with me and said ok I'm going to make this the easiest car buying experience your ever going to have he asked me a couple of questions and came back with a car and it was everything we were looking for and then there was no long drug out hagling over the price super fast and easy

Quick and easy

I was looking for a new to me car after mine was totaled and saw the Prius on their website. I purchased my previous car, a civic, here 4 years prior so this was the first place I went. Travis greated me at the door as I hobbled in with my broken leg, and within two hours the car was financed, papers signed and I was driving away. He's called me to make sure everything is still good. Matt R., my finance guy, has also been in contact making sure I'm good. This what's the fastest least stressful car buying experience I've ever had. The lifetime warranty is also amazing as it gives me peace of mind for future finances.

Most helpful auto salesman in Everett

You got to go to Klein Honda to meet him...Travis Lovested. He listened to exactly what I wanted, then located two cars that fit my needs. I made an offer and he got it approved immediately. He is young and friendly and just wants to help the community he grew up with. Thanks, Travis.By Grace, FredPS to management: Give Travis a promotion now!

Bought a Prius from Travis

I went in to buy a used Prius from Travis Lovestedt and had some credit challenges but they were able to make it work for me and I'm so happy. Travis was so nice and understanding and we hit it off immediately! I usually don't write reviews on anything or anyone but he deserves this for sure.

Excellent Customer Service.

My father bought a new Honda CRV from Klein Honda. We had been to so many different dealerships for multiple cars buying the last couple of years. Travis Lovestedt was our salesman. By far, he is the best salesman we ever had. Great customer service, very attentive, kind and knowledgeable, he goes above an beyond to help us get the car that my father really likes. He made the whole car buying experience super smooth with no drama what so ever. Like I said, we been to a few dealerships the last couple of years, we had been through so much different dramas, back and forth deals etc, but not with Travis. My father is very happy with his new car. Absolutely love it. I had been telling all my friends about Travis, and if you ever want to buy a Honda, go to Klein Honda in Everett and look for Travis.

Happy New Buyer

I'm happy with my new car. I tried going other place to find better offers but there's no better and trustworthy place to buy a new car especially for a firsts time buyer like me. Travis was so helpful and polite to assist us and he gave us a great deal--- we end up saving a lot of money. Better look for this young and hard working guy if you want an honest and comfortable car buying. There's a lady named Evelyn from Internet sales department, she's hospitable and pleasant too. So overall, I'm happy and excited to start driving my new car with full confidence that I made the right decision.

Travis Lovestedt is the Great...

Travis Lovestedt is a great salesman...He is super kind and knowledgeable. He really help me out to get the car that I want...And happy to recommend him to everyone who have plan to get a car....

Easy car buying

Had a great car buying experience I came in looking to buy a new civic. I was surprised when I pulled up and there wasn't someone at my car door it was nice not to be hounded by sales people. After looking and some cars for a while Travis came out and introduced him self and helped me the test drive the whole process was a great experience

Experience at Klein Honda

Best car buying experience so far, my wife & I were very pleased on how everything was managed not to mention an awesome sales person and new friend Leo Rodriguez . Definitely will be coming back in the future.

Started out great

We had Leo as our sales man. He started out saying he was new which always fine because everyone stares out new. So we had some questions he didn't know the answer to so he would ask and that was fine. What upset us was he was supposed to call us back the next day because they couldn't find our key and he never did and I called back at almost 6 and they said that he would call me. So I waited another day and finally went in and had another sales person help me. And as soon as we got in our car we noticed the gas was on empty and we went inside to find Leo and he had already left and this was like two minutes after we got our keys so we had to come back the following day to get it filled up and get all the papers finished by another salesman. They told me to wait for his call about the keys so we did. Overall the service was good just wish he would have followed up with what he said about calling about getting us the keys.

Great service and a great car

When i arrived at Klein Honda, i was very intrigued by the open and friendly behaviour of Mr. Rodriguez. although i did not want to spend a lot of money on my new car, he found something that fulfilled my needs and offered me a great deal. I can truly recommend this dealership.

Clean used cars

Went in looking for a used civic I started working with Brad he was very patient and did a good job to find what I was looking for it was nice that he was able to tell me a little of the dealership history and that they have been there for so long and are still locally owned so that influenced my decision alot

Thank you Klein!

I recently purchased my 3rd vehicle from Klein! The buying experience was awesome. Roberto was low pressure yet very knowledgeable and answered all of my questions thoroughly. Mark went above and beyond to get the best financing possible for me. General Manager Ryan Holmes took time to address a problem I had and I will look forward to purchasing my 4th vehicle from Klein in the future! Special thanks to all of the guys that took good care of us and got us into the car we wanted!

Great job friendly people

I had a great time working with Brad. My experience was fast and friendly Klein honda did a great job. Sage was a great financial director he was fast and funny. I just had an all around great experience.

Ken Tan is the best.

Ken Tan is the absolute best. I came in thinking I was going to have to get an older car that matched some but not all of the criteria I was looking for. I was stressed and over it. He hooked me up with a 2016 Honda Fit (who knew those cars got cute??? I did not) that has every single item on my list. Not to mention he helped get me a price that matched my VERY tight budget. Sage Lee helped me figure out financing that would best fit my lifestyle. The entire experience was amazing and that's saying something given that I was completely over car shopping when I walked in those doors. I could not be happier and I am thankful I went shopping at Klein Honda!

Great Service Department

My headlight was out. My husband attempted to replace it but his hands are not as agile as they once were. Took my can and the new lamp we had purchased to Kline Honda, Everett and they replaced it for free. Could not believe the service. Outstanding personnel in the service department. We will return. Mary O

Fast and friendly

When my car broke down I dreaded having to go through the process of buying a new car but I was completely satisfied with the exceptional experience I had a Klein honda these guys were quick and had amazing up front pricing and my sales advisor was super friendly and low pressure.

Will return

I came here to buy a certified pre owned crv and had a great buying experience they had a great selection to choose from and all the cars were clean Brad the sale guy I was working with did a great job as well he was very knowledgeable.

Easy, no-games new car buying.

I bought a 2016 Honda CRV (EX-L) from Klein Honda. I started the process by requesting an e-price, which Walker Landel provided. Walker was great - he answered my questions fast and clearly and gave me the impression Klein was a no games kind of place. And, when I arrived on the lot, that was my experience. I worked with Ken Tan to close the deal. There were no games, and Ken even tossed in a couple option upgrades to make the deal just a bit sweeter. The dealership experience was great.I did a lot of work to know that Klein Honda was offering me a great price. I researched pricing on TrueCar, Edmunds, and Kelly Blue Book. I went to three other dealerships and negotiated hard with them against the Klein offer. No one came within $1,000 of Klein's price; some said they'd match the price or be aggressive in matching it, but when pushed they backed off. One salesperson even said "you should go get the car from Klein, that's a great price." The dealers also tried to say that Klien would do some shifty things once I got there (change the car, change the price, have accessories on that weren't wanted, etc...). That wasn't my experience. I was able to get the CRV at a better than "exceptional" price according to TrueCar. Ken was awesome. He was nice to me, my family, and made the car buying experience a snap. For someone who's never bought a new car or even a used car from a dealer, I enjoyed the experience at Klein.

Good experience

I had a really good experience at Klein Honda the other day with the sales employee Brad Ruddell, Brad Ruddell was really helpful and I really enjoyed the complimentary coffee.

GREAT EXPERIENCE

love working with people at dealer ship to get a new car Brad was great he helped me out so much and had great knowledge of the products and was able to fully educate me on my new car

Great buying experience!

Bought a Honda Pilot from Geoff. It was painless. They gave me a fair price with no haggling! Other dealers in the area would budge off msrp.

Great experience!

Leased a Honda Odyssey. I could not believe how simple and transparent the process was. I live in Seattle. I called Klein to request an offer to compete with Honda of Seattle. I told them I didn't want to travel to Everett without their offer in hand. They passed the phone to their General Manger Ryan Holmes who presented me with a precise offer, immediately backed it up by email, and put no pressure on me to take the offer. I re-presented Ryan's offer to Honda of Seattle who left me this message: "If Klein Honda is truly offering you that, it is an incredible deal and we can't match it." I played the message to Ryan. He chuckled and offered to drive the car to me in Seattle. He did. No surprises whatsoever. The offer stood, to the penny. We got to talking about his having been hired as GM at Klein to bring the sales process up to date for the modern car buyer who is sensitive to traditional antics used to sell cars. When hired, Ryan immediately turned over the whole sales team and put them on salary rather than commission. He read every online review Klein received. He personally called anyone who gave Klein a one star review, to learn more. After listening to one man elaborate about his one-star review, Ryan offered him a job, and he took it! Ryan is far from your typical car salesman, and it seemed to me that he was having a great time bringing Klein Honda into the future. I feel lucky to have had such a personalized car leasing experience.

Top Sales Person

I nominate Phan Seng as Klein Honda's top sales person. He's hard working, down to earth, knowledgeable, and he immediately gained my trust...hard for a sales person to do! He's also a lot of fun and made the test drive and overall experience very enjoyable.

Great deal!!!!!

ken Tan was great. He took the time to help me get a great deal. I really like my new Honda Fit and I would recommend anyone looking for a Honda to go to Pacific Honda and ask for ken

Raj ... Great/helpful Sales Person!!

I am a 72-year-old single woman. I've heard all the stories about high-pressure car salesmen. Naturally I had some trepidation about buying a new car (last car lasted 18 years). Well, I met Raj on the Klein Honda Everett lot on Wednesday June 29. He was amazingly knowledgable about the vehicle I was interested in ... Honda Civic Hybrid! I knew nothing about hybrids, but I was interested in them. We went for a drive and he patiently taught me about the car ... sometimes I felt like he was reading my mind ... he led me to the next question without even asking. We thanked him and told him we were going to some other dealerships to look some more. That did not prompt any "hard-core sales pitch" from him ... he just wished us well and reminded us that he would be there all day. Well ... we returned to Klein Honda and purchased the vehicle from Raj that afternoon. Raj was kind, polite, knowledgable, sincere, and simply put: FABULOUS! Raj (don't remember his last name) is the reason I would recommend Klein Honda Everett!

AFFORDABLE CAR FOR HIS CLIENTS!

ken Tan is absolutely phenomenal. No words can explain how amazing his customer service is! Best part is I'm a college student and he understood that. We sat down, talked, and after explaining to him my situation he said that they would do anything in his power to help us get the car that would best fit my financial and personal needs. I came out with not only a car, but a new family friend. He did not once try and sell me anything out of the blue, but simply cared, listened, and did what he does best, which is to help find a great and affordable car for his clients. Shane Patrick is the best financial manager I have ever worked with! He too called different banks and pulled strings and created miracles. Just when we had settled on a monthly payment, he came through and found us a better deal! I could not recommend anything better than Klein Honda! I owe them so much. I have so much gratitude towards them and cannot wait to work with them again! They had the best hospitality and were very empathetic towards our needs! If you need a car go to Klein Honda of Everett.

Fast Friendly

Service was great car was cleaned and oil change was awesome.I highly recommend as I did for my nephew who just made a purchase of a pilot here.

Oil change

Stopped by for an oil change They were really busy, but found the time to do it. I was very pleased when they finished it under the quoted time.

Excellent.

I didn't get the man's name who helped me in the service dept. for routine maintenance of my leased 2016 Honda Fit. He was friendly, knowledgeable & prompt. I was there only an hour or less.

Phan Seng-Great salesman!

My family and I have had many bad experiences dealing with car dealerships. The last dealership we purchased a brand new car from deliberately gave us a different car with scratches and a higher mileage than the one we initially agreed upon. Our experiences with salesmen previously have not been good. Most salesmen have been pushy and rude and had no intention of helping you find the right car and best deal. Recently I got into a car accident and my car was totaled. We are once again in the market for a new car. My family and I visited several Honda dealerships and finally decided to purchase our car at Klein Honda Everett. Our salesman Mr. Phan Seng really made our buying experience hassle free. He really took the time to answer all our questions and concerns. He helped us find a great deal on a Honda Accord Sport model. Because he was so helpful and gave such great customer service I decided to purchase the car from him even thought they didn't have the color that I wanted. He restored my trust in salesmen. My mom even said she felt happy after leaving the dealership. A week later, Mr. Seng even lend me his own car so I can drive to work while my car is getting some accessories added at the dealership service. I would recommend Mr. Phan Seng to friends and family.

New car lease review, my new favorite car dealer

This was the best new car deal process I have ever been through. Got a new Honda CRV lease deal for about $4000 dollars less then what Sims Honda offered for the exact same car. I have bought and or leased over a dozen new cars in my lifetime and this was smooth, truly no hassle. They gave me a better deal then what I asked for. Got the same exact car for the same monthly payment that Sims Honda claimed they absolutely needed $4000 dollars down to "make the numbers work". Ken Tan the sales guy and Ryan (manager who made the deal) where great to work with. Will come back again, they want clientele, not to squeeze what they can out of each deal.

Wish I could give their service 0 stars

I purchased a new 2014 Honda civic at this dealership and was satisfied with the buying process, however my experiences with their service department have been extremely disappointing. My routine service visits have all included rude interactions with their service advisors. Including not even acknowledging my presence or greeting me when I approached the desk. Acting like why are you even talking to me when I have tried to get information out getting my car serviced. The 3 times I have been able to get my car serviced at their express line have averaged 1.5 to 2.5 hours wait time with no explanation or understanding. I have also been turned away 3 times including my last 2 visits when I finally had enough. I arrived on a sunday at 2:00 PM two hours before closing to be told they couldn't get me in. once again very rude no sorry for the inconvenience. I came back two weeks later on a saturday at 3:30 hoping to get my car serviced. Once again I approached the counter no greeting or we will be right with you nothing. I finally found someone to help me and after being told to wait here. they came back 10-15 minutes later to tell me once again they couldn't get me in. They rudely told me I need to come back early in the morning during the week. As if I plan my whole life again around getting this oil change. I went had a went somewhere and paid out of pocket to have my oil changed even though I was under my free 2 year maintenance plan. When I went somewhere else even though there was 2 cars ahead of me I was out of there in under 30-35 minutes. I will not set foot in this dealership again for service nor for my next car purchase though I will buy another Honda.

5 STARS!!!

Walked into Klein Honda searching for a Honda Civic. Ken Tan immediately assisted me, great sales rep, very humble, welcoming and just an all around good experience working with this family man (truthfully the main reason I rated this experience 5 stars). He also was willing to negotiate the price.

its all about Ken Tan

i worked with Ken Tan on my new Accord. From the start, he worked with my timeline in a very professional, no-pressure manner that I greatly appreciated. On my target day, he had my Accord ready in the color and model that I wanted. He was attentive and both he and his sales manager Andy Dahl. Ken worked hard to get me to the number I wanted to be at. Once in Finance, there were no surprises and made the process a pleasure. I had cleared my entire Saturday afternoon to get my car and was delighted that even on a busy Saturday, the team at Klein Honda was able to complete my purchase in only a couple of hours. The next day, Ken checked in with me to make sure all was well and to answer any questions that may have come up. If you or a loved one are looking for a car, Ken Tan will definitely take care of you. You can tell he takes pride in his work and he's a huge credit to his team!

well worth the time

I'd like to say my time spent here was well rewarded. Ken Tan was my salesman and he did not let me down. Never did I feel pressured nor did we discuss numbers during my tour of the car I had wanted. Though I would have wanted a higher end version of the car it didn't fit the budget nor did I need all the fancy ammentaties that came with the next tier. What I can say is Ken made sure I had a great deal and followed through 100%. I'll be sure to come back to lease my second car from this particular dealer.

Awesome customer service

had a great time buying a car here the staff was friendly and everyone seemed to know what the where doing i was working with Brad Ruddell and he did a great job showing the car and getting us to where we needed to be price wise

(ZOOM!!!!!)

I bought a Honda Accord Sport (Zoom!!). Ken Tan was my sales person.. I had a lot of questions while deciding which model I wanted. He was very knowledgeable and listened to all of my concerns and payed attention to my "had to have features" Ken even met me at the dealership a hour before he was suppose to start work to accommodate my schedule. Shane Patrick had me in a great deal in financing my new new car. Great customer service. Thank you Ken I love my ride.

A first class experience!

I just had a great experience buying my new Honda Civic from Ken Tan. A HUGE Thank you to Ken and Shane for truly going the extra mile in making me feel relaxed and making sure I understood everything that was going on during the entire process. Normally I really really hate buying a new car... It is a a dreaded process that is part of life... Not this time!! Ken was there the entire time and made sure I got exactly what I was looking for. It was like shopping with my best friend. From start to finish.. A first class experience with the feel of a family type environment. I love my new car and will definitely be back with my friends and family to buy again. I highly recommend. Thank you Ken and Shane Patrick.

thats my kind of Honda at Klein honda

I just bought a new Honda fit 2016 from Ken Tan. I felt Ken was vary easy to work with and did not pressure me into anything. I shopped multiple dealers and Klein Honda came in with a great price. By far and away the best auto buying experience ever, plus we got the lifetime warranty!!!!! Thanks Ken.

Very pleased

Shopping at different dealers to dealers was stressful. I decided one last time. we decided to go to Klein Honda of Everett, i was greeted by Ken Tan he was friendly and knowledgeable, Shane Patrick is the best desk manager.

Klein Honda+Ken Tan= awesome!!

Just got a GREAT deal on a car and had the BEST experience buying at Klein Honda. The car salesman that helped me was Ken Tan. He was so thorough and friendly.

Hard Sell Tactics

They used every high pressure sales tactic on me and did not disclose issues I asked about. They repeated steered me away from a vehicle history report (until I forgot I hadn't received one). Never thought I'd fall for it but now I'm stuck with a damaged car struggling with issues and repairs.

Best Honda Dealer in the NorthWest

Walked right in to Klein Honda and new how much money I wanted to spend on a new car. I hated the game of going back and forth to get a deal, so I was straight up with Ken Tan about the car I wanted and how much I was willing to pay. He didn't budge and play games, but made my experience the smoothes car purchasing process I had ever made. Need to go check out Klein Honda in Everett. You won't regret it.

Very Friendly

Came in to test drive a new Honda civic. Ken was very friendly and let me drive around town showing me all the bell and whisles. No pressure on buying. Go see ken !

Family Orientated

Best experience ever! The staff are knowledgable and cared about the customers. I worked with Ken Tan, and he made the transition so smooth and easy. Not only was it a smooth transition he took the time to listen to my needs, feeling no pressure what so ever! I highly recommend anyone to see Ken, if he can't find you a car at their lot, he will make sure he finds it at another location. Loving my new car! Thanks Ken for being so helpful and caring!

Pleasant Buyer

Whats not to love about the a HONDA'S! That's why we are repeat customers! Honda's run in the family. Ken Tan is wonderful! Honest and Funny!

Thank to Phan Seng

He is not just some salesman who is there just to pressure you for the sale. He made you feel like he cares for what your need and want. I orinally had in mind on Honda CR-V. I finally ended up with a smaller car Honda Civic. After listening to my wife and I need he helped me made a decision on a smaller car. Base on my long commute of 45 miles each day, this is a better econical car for us. I feel this was the best decision he helped me made. I am loving my civic very efficient on gas. Beside that he made time to deliver my license plate to my home, I live some 30 miles a way from the dealer. Now that was extra and beyond service right there. Thank you very much Mr Phan Seng, I will refer all my friends who in need of a vyhicle to you my friend. Steve

Lowest possible price for a new car. Period.

This is the place to go if buying a new Honda. DO NOT BOTHER with other dealerships. Klein absolutely DESTROYS the competition in pricing. Just bought a Honda Accord for $22K OUT THE DOOR. 0.9% financing makes it even sweeter. I dare you to find any other Honda dealership in Washington state that will go lower than $24K.

Got a general lube, oil & filter

Went in for a general maintainence. Lube, oil and filter. They also checked belts and did a free battery change on my key!! Best and most economical service department around!!

Excellent Buying Experience

Quimo and the Sales Manager were awesome!! !!!...Really nice experience and they were always willing to discuss and sought out the doubts i had. I finally bought my car from Klein Honda and it was so easy and organized!! I am really really satisfied with the service that I received from them. I would surely recommend buying a car from Klein Honda.

No sales pressure, relaxing buying experience

Damon was extremely helpful and energetic in showing me a beautiful 2013 Civic SI, taking me thru the test drive, and leading me thru the whole trade-in and sales experience. He was very receptive to all my concerns and questions and went out of his way to make the whole experience relaxing and comfortable. His no-pressure approach was quite refreshing. All the finance guys were friendly and helpful as well.Andy in the Used Car area and Sage in finance. I couldnt have been happier with the deal I gotI was able to negotiate with all of the guys without a feeling of distrust on my part or impatience on their part. I felt no sales pressure of any kind and could have walked away at any time without them becoming angry or put-out. I couldnt be happier with my brand new 2013 Civic SI!!!!!!

I had an amazing experience at Klein Honda

This dealership has very amazing service I cannot believe the speed and efficiency I was experiencing I was skeptical at first but after meeting and greeting with Zach Springer I felt very comfortable and knew I was in good hands I could tell he was very passionate about helping me service my car as best as possible at an affordable price thank you Klein for running such an excellent dealership

Excellent service, fun time

Very fun time there. Was in a rush when I stopped by but Bill understood and did everything to narrow down my search. Will be back

Incredibly impressed by this salesman

Normally I hate looking for cars . But if you are looking I highly recommend that you go to Klein Honda in Everett and ask for Philip , it was the most enjoyable trip to a car dealership I've ever had in my life . Philip was very kind he actually listened to what I said he was very professional and not at all pushy but very helpful . He found the car I wanted in the price range I ask for . He went above and beyond for me I really appreciated him, he even came in on two of his days off to find my car. And then to my surprise after I had bought the car gave them my money and went home for the night Philip called me the next day to make sure I was happy with the car and to see if I needed anything else. I am going to other dealerships other salesman and felt like they were thinking here we go another dumb blonde woman but Philip made me feel important . I'll tell everybody I know to ask for Philip longo!!! THANK YOU PHILIP. sincerely Ina

Best sales man

The sales guy Phillip longo was the best,fast and easy. He was a great and funny guy I would recommend him to any one out there that is looking for a new Honda. Just come to Honda and ask for Phillip.

In search of a car

Let me start by saying I didn't end up purchasing from Klein (yet!), so I don't know about their financing situation.I honestly had no idea what I wanted but Sherman was very patient with me and helped me get a better of idea of what would work for me and my family (which unfortunately wasn't a 2 door convertible, 16 year old me was really upset about that). I wasn't ready to commit today but I didn't feel pressured to, which I did not expect but REALLY appreciated. I will definitely be back.

Great service!

I haven't made my final decision yet, as I still have some things to consider, but I was so impressed with the service at this dealership having not been treated in any way like a "dumb chick" shopping for a vehicle!

Customer service doesn't get any better.

When I noticed the before and after alignment paperwork was missing from the receipt I received and was nowhere to be found. Instead of making me wait, she took my email down and sent me on my way. She promptly emailed me the information. I emailed her a question a few days later on a Saturday night, and she replied not even two minutes later. I couldn't imagine a better customer service experience.

Phan Seng went above and beyond to help us!

Phan went above and beyond to help my husband and I to find a vehicle. He was personable and friendly and not like a typical car salesman. We were treated with dignity and respect and to me in this business that is huge! I would highly recommend Phan at Klein Honda to anyone looking to be treated right through the car buying experience! Thanks a million Phan!

Will recommend

Appreciate all of the help that Phil gave me. I will be sure to tell everyone I know to go see him at Klein Honda.

Pleasant Experience

Thanks for an very nice experience and a helpful staff like Phil!Had all of my questions and concerns answered and enjoyed looking at the new vehicles with no pressureThank youA+

A new tone

Not your average place and definitely not your average shopping experience. Phillip was an exemplary employee. Here! Thanks for everything! We will be returning soon

Knowledgeable staff

I'm a questions asking kind of guy, and want to be informed on topics. I threw every question in the book at Phillip. He was not only knowledgeable, but he was honest and considerate. I won't go anywhere else or with anyone else. I like going some place I'm not treated like a number. I was treated like an old friend. Thanks Phillip!

Klein Honda is the one to choose!

Well I stopped by Klein Honda to look at a new commuter for work. A gentleman by the name of Phil helped me out. He was very easy to communicate with and didn't try and haggle me into something I didn't want or need. I would highly reccomend this store as well as Phil. I know where I will be returning for my next vehicle.

Thanks, Geoff Ross!

I bought my new 2016 Honda Fit last month and I am so happy with it! Geoff made the experience completely stress free and was incredibly helpful with everything-- I'd definitely recommend seeing him!

Best buying experience you can find

Every step of the buying process was excellent. Damon helped us look for a used car, and he was the most real sales person I have ever encountered. Incredibly down to earth, he didn't bat an eye at our financial situation, he listened to what was important and spent hours test driving cars and helping us find exactly what we needed and could afford. Then both the finance manager and the allstate rep went our of their way to help up drive off the lot with our car. Everyone we encountered, from the receptionist to the mechanics were helpful and incredibly friendly. If you are looking for a car, go to Klien Honda! If you are looking for a used car ask for Damon. You wont regret it!

Pleasurable

Thank you, Pillip your level of professionalism is stellar. You made my day :-) I would highly recommend you to to others. I cant think of a better person or place to.purchase a vehicle from.

Excellent and friendly

Damon Wilson was just so helpful. He helped me nerrow down on what type of car I'm looking for. Great service over all. Made my day.

Phan Seng was a pleasure to deal with!

I just bought a 2014 Honda Odyssey Touring Elite. The sale went very well. The van I went to see had an error in the add but they offered a better one to me for the same price. Negotiations went very well and I was out of there quicklyMatt Ross, who handled the financing part was also a pleasure to deal with. I came in with a pre-approved loan but got and even better rate with them!Overall the experience was great. I really couldn't have asked for more. Just before going to this dealership I stopped at another one and while the upfront service was good the financial part wasn't. I walked out with a sour taste in my mouth.

Anywhere but here...

After spending weeks researching I was very excited about buying a new car and had an appointment with Klein Honda regarding the exact car I wanted. Unfortunately both the product specialist and the manager focused all their attention on my boyfriend, who wasn't going to be a part of my purchase. At first I thought they just misunderstood us, but after explaining 3 times that I was in fact buying the car for myself and not my boyfriend, it got exhausting to see him only look and speak to him. I ended up leaving the dealership pretty frustrated and dissapointed. In fact I am pretty sure they didn't use my name one single time in the hour I spent there. We had lunch to discuss the pricing and realized the numbers were not adding up. We calculated the cost and interest rate about 10 times and each time the monthly payments were off about 30$. On top of that they had a large dealership "fee" which no other dealership in the area had. They told us accessories were non negotiable, which wasn't the case anywhere else. The cost of the car at Klein was $2,300 higher than all other Honda dealerships.Overall this dealership was hands down the worst experience I had all day after going into 7 different dealerships. Had they treated me with the same respect as my boyfriend and acknowledged me as the buyer, it may have been a different story.

GREAT SALESMAN, "PHAN SENG".

Phan is a great salesman, very professional and have people skills. He have exceeded my expecation. I bought used car from him and i like it. Before I talked to other salesmanS they don't listen to customer and I have credit issues. They don't make that happens for me. But when I meet Phan he listen to me, first. He explain clearly and precisely what I wanted to hear. With Phan any thing is possible, don't matter even with my credit issues he makes it happen. I also recommaend my families and friends, they love him. KEEP IT UP!!!! MERRY CHRISTMAS!!!THANKS,

Very Impolite and Rude management

I have bought a Honda Civic from these guys in 2014 and my car got totaled. I have referred 2 of my friends to buy a car from them.When I went to buy a new car from them this month, they have a CR-V EX-L 2015 which is on sale and have few flaws in the interior design; I was OK to buy and quoted a price. Those folks were not ready to sell the CR-V for that price. They have followed-up with me for a whole week and I went there next week to buy a Honda Accord - EX. They still tried to sell the CR-V for the same price they quoted earlier. As I like the CR-V the most; I have bumped up my price for another grand but still they stuck at the same price. I've walked out and bought a car from an other dealer for a fair price. Once after I bought the car, those guys called me again saying that they are OK with the price.DANGGGGGGGGGGGGGGGGGGGGGGGGGGG IT!!!!!!!!!!!Whenever someone asks me where to buy a car, I've told them "GO TO KLEIN HONDA". But now, I HATE KLEIN HONDA and especially the manager who has dealt with the situation. This guy is very impolite and satiric.

We love our 2014 Town and Country

Klien Honda of Everett was able to get me in to something big enough for my family to grow into. Jennifer E. was very helpful with showing us around answering our questions helping us make this buying process smooth. Our financial manager gave us a great percentage rate. He made buying this van a go the finance department also made me feel stress free with repairs if needed in the future simple to handle with a bumper to pumper coverage without hurting me financially. I will go back in the future. Make Klein you 1st choice. They are very honest people. Up front No beating around the bush very honest company.

Perfect experience buying my first car from Phan Seng

I'm living in Kent, but 2 weeks ago I drove all the way to Klein Honda in Everett to buy my first car ever. They gave me the best services. Especially Phan Seng,gotta shout out to this saleman cuz he got me the best deal I've ever imagined. Brand new 2015 Coupe Civic for just $16,999 with a LIFE TIME WARRANTY?! Amazing help from Mr. Seng. I highly recommend you guys to go to this dealer and buy a car from him. Peace!!!

Damon Wilson

I went into Klien Honda in Everett having no clue what I really needed and Damon helped me find a great car that fits my needs and got me the best deal. I highly recommend going to Damon Wilson! He's extremely helpful and really works to please the customer.

Great service

this previous weekend I went into Klein Honda and spoke with a gentleman named Damon Wilson he was very helpful in helping me purchase my pre-owned accord I highly recommend this dealership

Happy at Klein

Austin was so patient and honest. I'm a bit picky and I did not find the exact car I was looking for but my experience with Austin was great! He's keeping an eye on inventory and I look forward to purchasing car here in the near future.

Great Buying Experience from Ralph at Klein Honda

Recently purchased a new car from Ralph Leyba at Klein Honda in Everett. Ralph was amazing, no stress and easy to work with...just a good guy! Our experience at Klein was the easiest car buying time we have ever had and would definitely buy from Ralph/Klein Honda again! Thank you Ralph, LOVE the car!!

Worst dealership experience False pricing

Really bad customer service, sales men very unfriendly and unprofessional, false advertising on car price, finance department not helpful! This is the worst dealership coming from someone who has worked at a dealership. Do not trust these people with your money.

So happy with this dealership

This dealership, is wonderful and my family and I are very happy with the experience we had at Klein Honda. Raj was great no pressure with our car purchase. He helped us get the car we wanted. Thank you

Excellent customer service

On my way home from work and my car (not a Klein Honda) but the dust. I needed to find a car pretty fast & that was affordable. Luckily, Klein Honda is around the corner & the 1st place we stopped. Our salesman went above & beyond to make sure I was comfortable, knowledgeable & got the car I wanted ( not what they needed) Thank you MC!

Kenny is great!

I had the best car shopping experience of my life when I went to Klein Honda and was helped by Mr. Kenny. He was knowledgeable, professional, and courteous. All salesmen should be like him.

Wonderful experience at Klein

I couldn't be happier with my new car and my experience at Klein Honda. I dealt with Austin and he was great to work with, very professional and extremely knowledgable. Thank you!

Easiest Car Buying Experience Hands Down!

This was by far the easiest car buying experience we have ever had! Bebs was a great contact online, and set the path for us, so when we got there it was a painless purchase! We drove from Neah Bay, WA to purchase the Honda Civic EX-L. J.C. was a very informative salesman and went over the entire car with us, and personalized my Civic before we left the lot. The entire staff were very hospitable and welcoming.. Matt in finance did a wonderful job with us, explained everything in black and white! NO hidden charges, total transparency! I would definitely recommend Klein Honda to anyone looking for a great experience. It was definitely worth the 6 hour drive!

Ryan Holmes GM Steps Up.

Amazed at the fast response by GM in/re to an advertising issue. Dealership steps up and makes us customers. I'm VERY impressed. A hat tip to the integrity of Klein Honda.

Rachel's a Gem

Kudo's to Rachel Pitman for making car service enjoyable. She gave us exceptional service beyond the call of duty. Besides explaining all services clearly, she filled in for shuttle driver and drove us home. Will definitely return for future service on my Honda.Marty Bedrosian

AWESOME EVERYTHING!!

Kenneth was super friendly and was great to work with. He made us so comfortable and was so personable. Ryan was also nothing short of amazing and worked so hard to make our financial situation work! Thank you so much!!

Best Car Buying Experience and Lifetime Warranty

When I came in I was blown away by the information that was provided to me and the kindness that I was treated with.I was very skeptical about this Lifetime Warranty and felt it would be something they use just to advertise. As a single Mom of two I was very hesitant (I had a couple recent horrible experiences at other dealerships). I wasn't just impressed with the sales associate I was impressed with everyone at Klein. Everyone wanted to make sure that I was being helped and I could tell they were genuine. Thank you for making my experience amazing and a warranty for life!

NOT PROFESSIONAL!RUDE SALESMAN!DO NOT BUY HERE!GO ELSEWHERE!

Today, I went to the dealership with a friend and his family to look for a 2015 Honda Accord on a referral. The salesman Sage Lee went out to greet us as to which salesman do as their role and duty. All in all, we spent like 5 hours in the dealership negotiating a price to where we thought was reasonable. In the meantime waiting for our finance department to get the paperwork started, I went out to talk to customers and walking around. Talked with customers who was in the dealership as a friendly person just meeting new people. Worst comes to worst, Sage was VERY RUDE AND NOT POLITE and said out loud to others to hear "Eric, I want to talk to you". Then said, "Eric, can you step outside". I went outside and Sage was rude and raised his voice at me and said that I cannot go inside with my friend's family and that I was not allowed back into the building when I had no ride home. I had to ask my family to give me a ride home. OVERALL, I WAS NOT SATISFIED with their customer service! VERY POOR! At first they were good saying this and that about the dealership and once the papers are signed they treat you like DIRT! Don't think I want to purchased a car here again when I bought 2 cars in the past! EXCUSE ME! But there is no signs saying: "No talking to other customers" and how is that the policy and how is that NOT acceptable? From now on, I'll take my business to another Honda dealership and let them earn our business!GO SOMEWHERE ELSE! NOT RECOMMENDED after what happened. Lynnwood Honda, Honda of Kirkland, Honda of Marysville is not far away! Rather go to any Honda dealerships than Klein Honda with POOR SERVICE! I WOULD NOT RECOMMEND Sage as a salesman! VERY DISAPPOINTED!

best dealership in town if you are for Honda

We went to check out new Pilot 2016 & I was amazed with kind of knowledge people here preped with. I really got deep advice and also the test drive was ver comfortable considering I had 2 kids. Raj is very knowledgeable and he make sure all my questions get answered. I am glad I get such a nice humble person to introduce us to new car. I highly recommend him for any technical questions.

Outstanding Service Happy Customer

My salesman was very helpful easy to with with. Ken Tan was very positive to work with me. Good Job Ken.

5 star

We had a good experience while purchasing a used car. Raj was very informative and personable. Shain was great!!

5-star

Very happy with Service, our sales rep was very knowledgable and helpful in finding us what we needed. Easy to work with, have always loved Honda, would definitely do business with again! Thank you John Gross of making it happen!!

Incredible Experience

We had a really good experience at Klein Honda. Especially our interaction with Sage and Shain was fantastic. They were customer friendly and helped a lot in knowing complete details of the vehicle. I would definitely recommend Klein to my friends.

Mrs Carol Sack

Raj was wonderful. A very kind patient man. Thankfully, not a pusher sales person. Raj and Shain P where great!!

Perfect Car Buying Experience

Ken/Ralph/Shane - Ralph took me for a test drive in a 2015 Honda Accord and I ended up purchasing the same day. Excellent service from Ralph throughout the entire process, couldn't be happier.

Good, Quick Process

Well, I came in knowing what I want but Hermon, Raj and Dominick work very well to make it happen easily.

5 star

Didn't really come in to buy a car today. We were having an older car with 200k miles in service. Looked at a new CR-V, and really liked it. John K, and Jonathan were able to fashion a good deal that worked for us. Looking forward to another 200k miles on our new Honda. The process was quick and the 2 years of free service is great bonus!

Great Buying Experience

We had an excellent experience dealing with Sage and Jonathan in our purchase. They answered questions and provided excellent customer service.

Johnathan Groass

Were able to see the car they advertised on their website. Everything, including price, was as expected. No high pressure sells from Micah. Financing was easy with best rates.

Sales Leasing

Ken/Phan - Awesome salesman - Listen and took care of my needs. Did not try to over sell me a vehicle.

Regret Going to Klein

We wanted to trade in a great car for 2 used cars. Having had a negative experience with Klein years ago, we normally would never think of them whilst car shopping. We were pretty loyal to Rodland and had always had good service from them. Sadly, they didn't have the inventory we needed. I figured Klein deserved a 2nd chance. I regret it. We found a couple of cars we wanted. Negotiations were painful. They cleverly add in an "etching fee" which amounts to just under $1000 per vehicle. I didn't ask for etching. Why should I pay for it? Personally, it appears to be a cleverly disguised negotiating point. They don't take Edmunds, NADA or KBB into account, unless it is to undervalue your trade-in. These guys have all the slimy, stereotypical sales tactics in the bag. To top it all off after getting my Acura home, i noticed a big crack in the bumper cover. Of course, according to them, that could've happened anyplace after it left their lot. I emailed the sales director about it, have yet to hear back - it's been 2 weeks. That's the way they are. Despite having to tell you over and over again how they're "working for you", we all know who they're working for. Because I have yet to ever feel that they would go out of their way to make anything right, in order to keep a customer. In fact, because our cars only came with 1 key each, we just spent an extra $1000 getting 2nd keys for both and I'm still waiting for a promised windshield replacement. Apparently all this stuff takes them a long time to process. They have their money and my trade in on their lot for $8000 more than what they gave us. So, why should they rush?

Ken is the Best!!!!!!

Ken Tan was nice to work with. I felt he was not playing games which gave me confidence. I was getting a fair deal. I especially like that the process for pricing and financing went quick.

poor service management

When we bought our car less than a year ago we were told it included free carwashes for a year. I've never had a problem getting the free carwash, UNTIL today, when the manager of the service department was the person I spoke with. He said" normally we only give them out when your car is due for service, but I'll do it this once." Also the service dept. couldn't get a tire pressure light to turn off, that was my first visit, the young gal Gina wo sold us the car got it right. S.D. Sucks

John Kanini

John is a pleasant dealer to work with. He is knowledgable, thoughtful, and friendly person. He spent his time to go through every detail. He helped us to have a good deal and we are satisfied with our experience here.

Fantastic Customer Service from Ken Tan

Ken provided our family with highly professional and diligent customer service from the time we first arrived on the lot all they way to purchasing a vehicle. Ken was patient and honest throughout the buying process. I would highly recommend Ken Tan and Klein Honda to anyone looking for a new or used vehicle.

5 star buying process

Ken Tan provided us with a great buying experience. Explained everything we needed. Answered all the questions clearly. We are happy with the service and our purchase. Would definately recommend to friends and family.

Smooth Experience with Klein Honda Everett

I wanted to upgrade my car from a sedan to a full-size SUV. I have been hearing about Honda Pilot all the time. A friend referred me to Ken Tan of Klein Honda Everett. The whole experience of trade-in new car purchase was very smooth. I get the same deal as my friend, which was lower then the price quoted from other Honda dealerships. My family looks forward to the new experience with our Honda Pilot!

Very Nice

Everyone was very nice and helpful. Ken was great and worked with us to get us into the best vehicle for us. Raj was also great and did great getting us the best pricing available.

Happy Customer of a new Civic EX-L

We stepped into Klien Honda to look into buying a new Civic. We were greeted by Sage and Shain P. They showed us the car, worked with us through a series of offers as we configured teh car to our family's needs. They were professional in their dealings and helpful through the process. Made it wasy to buy the car from them and we will recommend Klien Honda to friends.

Good Job

Good job, knowledgable, and courteous. Would recommend as a good place to buy a car from Ken.

Happy Customer

John (JFK) did a great job working with us to find the best deal possible. I was very new to the car selection process and John helped me walk through the process. He was very thorough in his explanations and helped us understand what was best for us. Thank you for your help!

Ken was very knowledgable

Ken was very knowledgable and pointed out the many attributes of the 2015 Honda CR-V. His professionalism was very good and his demeanor was not pushy or over bearing. In all, he was an example of what all car salesman should be!

5 star review

The sales rep Ken gave me plenty of time and was low pressure. Gave me a very good feeling for dealings.

Ken was very helpful

Ken was very helpful during the buying process. He got us lunch because we had to wait between 4-5 hours and we really appreciate that he warned us about it. Thanks Ken.

Great Service/Happy Customer

I had a great experience buying my "First New Car" from Klein Honda. My salesperson was John F Kanini (JFK) and he was friendly, knowledgable and easy to work with. He listened to my needs and recommended a Honda CR-V which I love very much. I appreciated the simple "no pressure" sales process which made it painless enen through the finance department.

5 Star Review

I give KIein Honda in Everett a 5 star review for my recent purchase experience.

Ken Tan was Helpful

Salesman Ken Tan was very helpful and he made us feel welcome.

Happy Customer

Ken was very friendly and knowledgable. He was not pushy and thats what keeps me from going car shopping. It was an enjoyable experience.

Ken Tan, Sales

Ken easy to work with, helpful, good explaining options. Immediate service for test drive; checking colors and options and making a deal. Very friendly and courteous.

Friendly, Very Friendly

Friendly salesman; provided useful information and helped me a lot on finding my first car.

Great Sales Experience

Sage was a great sales person to work with. He sold it! Would highly recommend.

We bought a car

We had a great experience. The sales people were patient, working with us to find the right vehicle for us.

Made me feel comfortable

Made me feel very comfortable and provided lots of knowledge about the car. I would recommend this dealership to all my friends and family. They never pressured me and let me make decisions at my own pace.

Ken Tan

We are very pleased with the customer service we received from Ken Tan. He was extremely helpful in working with our financial situation, offering us the best he could. Thank you Ken!

Easiest Car Buying Experience!

We came into Klein Honda to trade in our 2-door civic to a larger vehicle. Ken Tan made the buying process smooth and easy! This was the lowest pressure car lot I've ever purchased from! 5-Star car buying experience!

Happy Customer

Really happy with our purchase. I was able to negotiate with the price range and accessories, I was looking for. Definitely will recommend to my friends and family!!

They are cheats

am surprised to see such good notes about this dealership makes me feel this genuine review would not be published even however will start write it hoping some is saved from them. When you search for a new car where would you generally go for peace of mind.. Craigslist. .Nahh you would choose a honda dealership and maybe buy a new certified pre owned. At least that's what i did and paying the price now for buying it from this dealership. I bought a Honda Accord Sedan-2011 from them, they gave me a carfax with all clear records no accidents. TO my surprise now when i went to sell this car in 2015, i was told this is an accidental car. Turns out the brilliant people at this leadership listed this car on May 09 2013 it had an accident on May 04 2013, they repaired it and listed it as a CPO again on May 24 2013, in all that they concealed the reporting to CARFAX of these items till 2014. I bought this car in Aug 2013 to see all old Carfax records and clean title and paid a hefty price to drive one. Since then in 2015 this car is reporting an accident in May 2013 from previous owner, to make matters worse per the dates on carfax clearly shows this car was at the agency all along after accident and probably repaired at them as well based on dates.TO make matters worse i wanted to speak to these folks but no one would respond and would keep on saying we would call you back etc and once you get to talk to them there is no response no one is ready to help. Anyways i hope someone is helped with my review and get a car from any other dealership then this one Best of luck my

Doesn't get any easier than this!

We recently turned in our old Pilot for a new Odyssey. What I thought would be a long process took no time at all. Bebs in the Internet department helped us find the color we wanted and gave us a great price up front. When we arrived at the store, Raj helped us with a test drive and explained all the new features. It was a surprising experience. Raj even gave us a tour of their service department, which no one has ever done before.Thank you Klein Honda

Great Sales & Finance Experience

Great experience! What normally would have been stressful was a nice one. Sales person Kera Keller and finance manager Tony Nguyen were awesome.

Micah was great

Micah was great came here in February and asked about info on Pilot. So I wasn't ready to buy till April and sales person did not give me much info and a card. I ran into Micah and told him I would buy in April and he treated me as if I was buying it that day. Answered all my questions and earned my business two months later.

Excellent Experience

My wife and I came in looking to purchase our lease return. We ended up buying 2 new cars. The service was excellent, they gave us a great deal, and they now have 2 customers for life. My wife is definitely a happy lady!!! Thanks to Tim Meek for a great experience!

Tim Meek

Salesman Tim is very good. Good prices for vehicle we bought!

Very Knowledgable

Ken was very knowledgable and pointed out the many attributes of the 2015 Honda CR-V. His professionalism was very good and his demeanor was not pushy or over bearing. In all, he was an example of what all car salesman should be!

SO HAPPY!!!!

I bought my CR-V from Klein Honda new in 2013 and since then have had my car serviced there. When I bought the car it came with FREE maintenance for 2 years. I thought it was going to be something that I wouldn't use or would be so hard to use it wouldn't be worth it, I was wrong. My maintenance light came on today, I came in for service and was greeted by Rachel, she told me what I needed and said it was all covered under the 2 year maintenance program. When I picked it up I was shocked, not only did I get my oil changed which is always covered but I also got my tires rotated, transmission serviced and the rear differental serviced ALL FOR FREE!!! I couldn't believe it. I'm so happy that I bought my car at Klein, everytime I come in I have a great experience and this time just took the cake. Thank you and see you again soon!

Amazing Experience

It's my fist time buying a car and they made it easy and no stress. All the people work there are friendly, helpful and very nice. Eric helps us with the CR-V we picked and the manager are nice. The experience we have in here is unbeatable. They us feel like we're family, treated us very special. Thanks for all the people who helped us make our dream car come true. Thanks to the manager and to Mr. Rory for all the help. We appreciate it a lot.

Excellent Sales Experience

Excellent sales experience. Ken and Shane are awesome. Thanks

You Made it Work!

Ken was very helpful in finding a car that matched our criteria when it was brought to our attention that the one they said they had on the lot was, in fact, not here. Kind of disappointing originally, as that was why we came in, but in the end it worked out. Thanks for making a potentially unpleasant situation better.

Great Service

Excellent customer service. Tim was very patient and helpful. I would recommend to go see him. Thank You.

Happy Customer

Great Sales person. Thank you for the no pressure atmosphere. I really appreciate it.

Great Service!!!

I don't usually go to the dealership for service becuase I don't have time to wait for an appointment or wait for it to get done, but I was driving by Klein Honda and thought I would give them a shot. From the min i pulled in it just felt good. Steve helped me and he was very nice the oil change was only $19.00 and I got a free tire rotation. I was very happy and couldn't believe how fast it got done even without an appointment. They even called me the next day to thank me for coming in. I just couldn't be more impressed - thank you!!!

Great dealership to work wit for anyone with mobility issues

This is a great dealership to business with,..I say this because I had hand controls in my old car that needed to be transferred from my old car to my new one, so this was a bit of a dilemma for me. My sales people were Kelcy from the internet dept and my sales person being Ralph, they both were very honest and up front with the whole experience... Needless to say Ralph and Kelcy picked my car up from work and drove it to the location where I was getting the work done. Then they picked me up from work and took me to go get my car when it was finished. Plus the price was fair for the new car. Shaun in finance is also pretty cool and laid back from my other experiences, he was flexible and worked with me and didnt hassle me more than once when turning down options. I will definitely be looking to Klein Honda for my next vehicle purchase.Thanks again guys!

Will Return to Klein Honda

Never before in our car buying experience have we felt that we might return to the dealership where we purchased our vehicle. This wasnt so much that we were unhappy or dissatisfied, but because no particular part of the process, or way we were treated, stood out as above average, let alone, exceptional. Attempts to get to know us seldom elevated beyond what felt like a technique to make that sale, that day. That changed when we walked into Klein Honda. First, we ran into Ken Tan. Ken was great to work with, knowledgeable and relaxed with the entire process. He was open and upfront, when requested, with financial information about the vehicle we were interested in. We met John Garling, who stopped by briefly to chat, even though we were not even starting to talk deal. We had set out to visit three Honda dealers (Klein was our first) that day, and follow up on multiple email offers, and we knew we would not be buying that day. However, we returned to Klein the next morning, having visited one other dealer the evening before, to pursue what remained the most attractive proposal. While we still had a few points to work through, our trade in, and some additional options, that we were not interested in, that had already been added to the vehicle. Ken introduced us to Brodie Ryan. We quickly got through the trade and the options and on to a deal. Both Ken and Brodie worked with us to get just where we wanted to be. While we waited for the deal to be drawn up we toured the service facility and chatted with one of the express services techs.On to William Love in finance. Again, a pleasure to work with- excellent explanation of extended warranties and maintenance programs. Our wish to decline was professionally honored. This area has been a problem for us with previous dealers, over and over the finance manager has pressed despite us making our intentions clear. On one previous occasion it went on so long, I had to tell him that if he asked one more time, we were done entirely with the deal. Not so with William, the process was smooth and timely (also not always the case in the past in which we were caused to wait, once for hours), and we were out the door with our new car. We feel we were treated MORE than fairly. We had a great all around experience. Thanks guys! We will be back.

Good service and great price

We purchased Honda Pilot SE model from Klein Honda recently. Ralph Leyba was my sales representative. He was completely forthright and honest in every detail of this sale from beginning to end. He helped us to choose model that fits our budget. He answered all of our questions with patience, worked very well with us and we could drive the vehicle on the same day. The price negotiation went lot smoother than expected and it took less time for them to agree on price. We are extremely happy to get the car we liked at great price! I also went and bought 3 years maintenance with Klein Honda for $399.I highly recommend others to contact Ralph to buy cars.Suresh

Impeccable staff, instilled confidence

As a woman seeking an affordable and reliable car, I was extremely pleased with the the sales consultant who helped me. Raj was respectful, knowledgeable and listened well to my concerns. He took time to show me options I may not have considered, did not pressure or rush me, and helped me close a sale I could afford. His professionalism made it a great buying experience. I recommend Klein Honda without reservation.

Quick, Easy, Friendly.

I had called in late Thursday night and asked about their 2015 Honda Civic SI. I came in and worked with Jordan. He was friendly, quick, and professional. I also worked with Denise in Finance. She was great too. I will make sure to recommend my friends and family if they are in the market for a new car!

Great Service at Klien Honda

Came in to have my car checked for trunk problem. They had to order a part. Came in the next day, Wow. They put it in and works great! Worked with the service manager, who did a great job. Thanks! Will be back for future service.

Sale Person

The sale person I worked with during the buying process was excellent. He's friendly and knowledgeable, he was helping us throught out the selecting model, options, etc.

No hassles, great value, and friendly.

I spent several weeks and went to several dealerships shopping for a new Honda Pilot. Klein Honda was the one that earned my business when I didn't feel pressured and I wasn't assaulted by multiple dealers trying to convince me that they had the best deal, service, etc. when they really didn't. Raj was very friendly and honest and did not insult my intelligence by talking down to me or telling me things that I already knew. Raj also took the time to teach my wife all of the features on our new car which made her happy. Denise (finance) was very friendly and helpful. Overall, it was a good buying experience and I would recommend Klein Honda to family and friends.

Great all around experience!

My husband and I went to Klein Honda after test driving a Honda Fit at a different dealership. Originally we intended to buy from the other dealership but we had such a bad experience we decided to try elsewhere. After a bit more research we ended up contacting Klein Honda to see what they could do for us. We initially spoke Ryan from the Online dept and he very quickly put us at ease by asking us the right questions on what we were looking for and going above and beyond. He set us at ease and was confident he could work within our demanding budget, The next day we were contacted by Sage, who set up an appointment with us to go look at the car and talk about financing options. A bit nervous and with a bad taste in our mouths from the previous dealership, we went to the meeting expecting some kind of catch. We were pleasantly surprised when there was not a catch, just friendly service and a sincere desire to help us get the car we wanted at the price we needed. When all is said and done we left the lot in our new car and could not be happier with our purchase. We got the car we wanted at the price we wanted and Sage, and our finance guy Sean worked very hard to make it happen. We will gladly take our business to Klein Honda for future purchases.

"Awesome Klein Honda Family"

Thank you for providing me with excellent service and helping me find the perfect car for my family and needs. John Kanini, Tim Meek, and William Love were all professional, kind and friendly. I will highly recommend Klein Honda to family,friends or anyone looking to buy a new or used auto. Thank you for making my experience easy and enjoyable.Bridget

Great place to buy a car

Ralph was wonderfully helpful in helping me look at the car. i came in with an idea of which car i wanted to buy, and Ralph talked me through the whole car buying process. (this being my first time purchasing from a dealership). he got the price down for me to a much more affordable area, and Darcee in the back talked me through all the paperwork i needed to do. I will definitely go back here if i needed to purchase another car, and have already recommended this dealership to others if they are looking for a vehicle.

No pressure sales process

John Kanini was a very helpful, knowledgeable, and easy going salesman. Unlike my last car purchase at another dealership with a very aggressive salesman this was a great experience. We were able to reach a deal quickly without the feeling of being pressured into buying something I didn't want or need. There was also no frustration with constant trips by the salesperson to talk with the manager to reach a deal. In the end I left feeling that I got my car for a fair price and excellent customer service from John Kanini and the rest of the staff that I dealt with. I highly recommend Klein Honda for those looking for new and used cars.

It's Been Sixteen Years!

It has been 16 years since we bought a new car. I'll be honest, this was a process I have been dreading! My husband picked out three possible car makes from three different car manufacturers. Klein was our first stop on our list - the salesman we had was new and still had a lot to learn but I was impressed by his humility and friendliness. He was eager to make the whole process as positive and pain free as possible. After checking out the other two car dealerships (Toyota and Subaru), it became clear that the Honda was the winner by a long shot! So back to Klein to finalize a deal! After a couple of hours my very happy husband drove off in his new Honda. Our experience with Klein was great! We never felt pressured and yes we were offered the option list but after declining that was the end of it. They worked with us on the financing and we were able to get an awesome rate! I only gave four stars because I always feel there is room for improvement - but in my books this is a friendly and reputable car dealership. They have been around for over 30 years and in this economy that speaks volumes! Look forward to buying our next car from them! Yes we still have another 16 yr old car parked in the driveway :)

Friendly atmosphere and nice feeling

The atmosphere is friendly and sales representative are knowledgeable. They listen to you and work out a deal which is best of all. I will definitely recommend to friends and relatives.

Wonderful

Great service, great car. Excellent help finding the perfect car for my daughter and she loved it! Great car quality also with little to no hassle.

Second car purchase in 2 years

The first time we went to Klein Honda was May 2013. We went through the Costco Auto Program. We had not purchased a new car in many years and felt we needed to arm ourselves for a tough sell. To our surprise, at Klein Honda we were able to purchase a demo vehicle with very low miles in the upgraded version of the vehicle we wanted for the same price as the lower end model with Costco's pricing. We left feeling we had received a good value. Their service department has been amazing! Each time we brought our Honda in for service, it was done quickly and the technicians had helpful attitudes. You can tell they like working for Klein Honda because they are valued by the dealership. (That means a lot to me as a human being!)We just bought our 2nd car from Klein Honda in December 2014. We didn't even check around at other dealerships. We looked at Klein Honda's used inventory online, requested information on a specific vehicle and received a call within 1/2 hour to let us know the price. It was on the lower end of Kelly Blue book pricing and had a clean Car Fax. Two hours later, we brought in our destroyed trade-in, received a fair price on the trade in and got a killer deal on the new car. No hard sell, just a fair price offered right at the get-go.This morning, I double checked to see how our deal stacked up with other dealers. I checked 5 dealerships nearby for similar cars. I feel no buyer's remorse about our purchase in fact, I feel like our 2nd purchase was a good value, too.We have one more vehicle we will need to replace within the year. Guess where we're going?

A great car buying experience!!

My wife and I walked onto the lot and were greeted by a friendly salesman named Ken. We told him what we were looking for, and in less than 5 minutes we were on a test drive. Upon returning, we met Raj and worked out the numbers for the final price. The price was fair, and it was a low stress transaction. We drove our brand new 2014 Honda Civic home in less than 2 hours. Thanks Klein Honda for the BEST car buying experience of our lives!

New 2015 Honda Fit

Our saleswoman Kera Keller was awesome! She really made the experience a positive one for my family. Throughout the entire process she was patient, professional and caring. Kera went above and beyond to get the exact car my wife wanted, with the accessories, for a fair price. She stayed in communication with us, ensuring all accessories were installed and that we were happy. I would highly recommend Kera Keller and Klein Honda.

Knowledgeable Salesmen, Friendly Service, Great Experience!

I had quite possibly the perfect experience last month when purchasing a new Honda Fit. On the first trip (without me), my parents went to find out information about deals and models. Ralph went out of his way to lend his expertise to my parents in a personable, knowledgeable, and professional manner so they could bring what they found out to me. Upon our second trip to the dealership (this time with me, as well), I spoke with Deder about the pros and cons of leasing vs. owning a new Honda Fit. Deder was awesome in teaching us about all the cool new features of the car, safety ratings, he even walked us through a model comparison of other similar crossover vehicles in the market. Between Ralph's knowledge about facts/figures on the car and Deder's personalized, genuine, and kind customer service, I felt very comfortable in taking the leap and buying a new Honda. They really assured me that Klein Honda treats its customers like family members and I felt that in every aspect of their customer service. I would highly recommend this dealership to anyone and cannot stress enough how awesome Ralph and Deder were (ask for them!). I'll be sure to purchase my next car from Klein!

New car purchase

Klein Honda was the only dealership that gave us a legitimate quote from a web-site inquiry. Other dealers just wanted to get our name or quoted the MSRP. The quote was fair for a 2015 Fit, so we felt no need to negotiate. With a limited availability and strong demand, Kelly Blue Book did not give much chance of a successful negotiation. Receiving a quote that was less than the MSRP and no second sticker, we ended up with a very pleasant experience. Our salesman, Ralph, was very knowledgeable, helpful and patient. We couldn't have ask for much more.

Very friendly

Sage was a good no pressure salesman. I bought an Acura and he is a Honda salesman. He didn't pretend or make up anything about the vehicle to sell it. Any technical questions I had, he would go to a technician and find the answer for me. Denise was my finance person. She offered me all the add-ons but in no way pressured me into anything. My experience here was fairly quick and very pleasant.

Wonderful Experience!!