King Hyundai Genesis

Clean facilities

The buying process was.a very good experience, but I am still missing the Navi chip, 2nd key and owner's manuals. Have placed 3 calls to get a delivery date, but no one can provide an answer. Always going to call me back, no one has called.

Fast and convenient service

The service was quick, and the customer service rep was pleasant.

New Battery

We needed a new battery in our 2014 Elantra. Neal Glassman, Service Advisor wasvery helpful. Even though it took over 2 hours to have the work done, we are pleased.

Great Sales Team

We recently bought a 2016 Hyundai Genesis at King Hyundai in Deerfield Beach Fl. It was a very positive experience. The whole team was very helpful, including Manager David Smith, salesmen Larry Knox and Sean Murphy and Brandon Ireland. Thank you to all of them.

great experience, no pressure

No pressure sales tactics, just good folks, helpful and informational.

Great service

My first servicing on my new used Santa Fe went very well. In at 8 and out by 10.Greeted as soon as I arrived and was told ahead of time exactly what was to be done and the approximate cost..it was a little higher cost than I anticipated but, still feel comfortable with the whole experience.

great service dept.

the best men in the buss. take great care of you and your car.

Great Service

Brought car in for recall repair. The service man was very courteous and the repair was done in a timely manner.

great service

Great price good service better than all deallers in the area.

Great no stress experience to get a car

Acquired an Elantra. All services were great. Had 1 post delivery issue with the car. King took care of it expertly and perfectly and immediately. Could not be better.

all good

from arrival through repair & car was took less than an hour.

Dr Walter Guevara,MD

excellent service, friendly people, work done fast and complete,

clean,quick and reasonable

Larry was an honest and knowledgeable and made our first time visit a very easy and fast. Also they didn't overcharge like most dealers and even washed our car before they returned it to us.

oil change

I went in for an oil change and the Associate was very helpful and explained everything about my car.

Great service

Larry the service specialist is the best. I always go to him when my car needs oil change or any service.

Great, great, great service

Your service manager Michael Casarotta took immediate care of my problem, and mt vehicle came back to me all repaired and clean. Great service and great personnel.

Very professional G.M., and efficient sales staff.

Purchased a 2016 Hyundai Tucson which was in stock. The 2 sales people I dealt with were professional. This is the 3rd Hyundai I purchased from King Hyundai.

my new car purchase

my wife and i are very pleased with the way we were treated by bruce at king hyundai.compared to other dealers (rick case) very very pleasent, profesenal.

Car Service

Oil change was done to my satisfaction although the wait was a little long. The free car wash was appreciated.

service appoitment

timely,friendly service.all the work I requested was done in a short amount of time.

Excellent

I purchased an Elantra. It was stress fear and the best experience I have had buying a car.

Great Service

Bought a Hyundai Sonata Limited with a Tech package. Sales person and sales manager were both helpful and knowledgeable.

King Hyundai did an Excellent job

King Hyundai from the top to the bottom was 5 star on all aspects of my purchase.

Good service

Dealership provides quality service, giving attention to the little extra details.

oil change

When I got to the service area there was one car ahead of me. The service guy was talking to the driver. I sat for about 15 minutes. The driver left and the service guy went into his office. I waited a while and blew my horn because the car in front of me still sat there empty. I got out and another service guy came walking by. He then helped me and was very helpful. I was frustrated and sat thinking how much better if I owned a toyota and brought my car there for service. I am sure they would be much more professional. I own two hyundai cars. I brought my daughter in and she bought a santa fe and my grandaughter and my co-worker and they bought cars. Cars great, service not so great this time. Sometimes it is good other times not so good.

Fantastic service

As always Cole the service rep gets in and out Ina timely manner. The car is always cleaned up when the service is complete.

Great service

Awesome! Really good service from start to end.Very happy with my decision!

Great Service

I had a problem that had plagued me for a long period of time and it was finally resolved to my great satisfaction.

Proud new-car owner

The staff members are very friendly and pleasant. I was offered coffee or water, and made comfortable. The atmosphere is warm and welcoming. I don't have any complaints about the dealership or its staff.

On Time Service!

Especially well treated by Service Advisor, Larry Yucht.

Thank you King staff for a pleasant experience.

My initial plan,was to purchase from Russell Andrews as usual but he was on vacation..I was fortunate to walk in King Hyandai and Jaime,Kimmylove,Jim,David and Brian were friendly,efficient,helpful,knowledgable and on point.It was a very smooth,pleasant buying experience.The Hyandai Elantra 2016 is a beautiful car and drives awsesome!!!Thanks again!!

Great Service

I had my Oil Changed and tired rotated. They answered all of my questions and did not try to sell me anything extra that was not needed.

I LOVE MY HYUNDAI DEALERSHIP

I like going to my Hyundai dealership. Great staff, I really liked my guy Larry, good service. I wish they had a place to sit outside to wait for your car.

Excellent Dealership

King is a great dealership that works with you. Friendly and courteous staff. Additional items such as extended warranties are explained, by King doesn't pressure you into buying.

service on a car

Took my car in on a Saturday morning for service. I Left the car there, they called me with the amount it would be, and had the car ready when I arrived. Awesome service.sam c. boca raton, fl

Genesis coupe wheel alignment

The people are nice....the building seems old, waiting room area offers no coffee, water etc.

Service at King Hyundai

I scheduled my service appointment online and the service time was quick and pleasant.

Love my New 2016 Hyundai Elantra Value Edition

I went to trade my 2013 Elantra Limited Edition in and came home with a beautiful new 2016 Elantra Value Edition with even better gas mileage. I love My salesman Sig and want to thank him for all his hard work in getting me into my new car.

Outstanding service

Scotty over at King Hyundai as well as Jaimie were fantastic. Met me where I wanted and went above and beyond to provide me great service.

Easy buying a car

Bruce Van Heel is great to work with. Second car I've bought from him.

bruce berger

cole morrison is a great guy really helped me out. it was a great experiance. i was in and out of there in no time thanks guys

Great Service

Have purchased many cars over the past years. This has been the best, easy sale and service

great service

My service person Larry y. Was great as always. He gives great service and is very knowledgeable

King Hyundai, Deerfield Bch, FL

Myself being a woman but was with my boyfriend, I found that they pushed hard for the sale of the vehicle. Once all was done and we saw the SUV in the light, there were chunks of paint out of front bumper that was not disclosed, since it was dusk then nite when we finished. Had a very hard time getting that repaired since I lived 225 miles north of dealership. I went to get the new car book and there was NO book, this only disappointed us further as we got no instructions on how all the buttons worked. Overall, it was a disappointing experience, wish I had gone with the Ford Escape. This car has 0 power for its size.

GREAT CUSTOMER SERVICE

Excellent sales and customer service. Jamie is a very customer oriented manager. Delroy is the quintessential salesman. The entire buying experience was perfect!

Great day to buy a car

Great experience and service staff all assisted in our purchasing the perfect car for us.

Excellent Service

Great customer service! A++++ Larry is the Best! I was in and out of there in record time! He even returned my Santa Fe washed! Excellent Service!

Great service.

I took my car in to be serviced. Larry Yucht helped me --- took the informatio --- gave me an estimate of time for the repairs and my car was ready on time. Good job

The Very Best

I have Hyundai dealers closer to my house but King Hyundai is worth the drive!I am a repeat customer.BEST PRICES BEST SERVICE

Valet service is outstanding

Excellent Service. Valet pick up and delivery is a great convenience

Great Service , H

Cole the Service Rep handled all my cares and concerns.He is a true customer advocate.

Untrustworthy

My niece purchased a used Elantra with no options and paid an amount equal to a new one. I tried to reason with the dealership but was told it was her tough luck. It happened several years ago and I have been able to prevent nine individuals from closing deals and many more from visiting King owned dealerships.

worse service experience ever!!!

I am a senior worman, I was taken advantage of at this dealer. they tried to charge me more for repairs than they originally quoted me. they put in a battery when I only asked them to check the battery. they tried to charge me $29.10 for the battery check! they quoted 1/2 hour labor to replace my door handle, and charged me 1 hour labor. they charged me for waste and hazardous material removel for my door handle!!!!! they quoted me $79.44 for the handle and then tried to charge me $98.!! I always have my service done at this dealer. they do my oil changes and tire rotation. I was told they could not do my tire rotation because the lug nut was frozen. when I asked for an explanation, I was told the machine acts up about every 7 months. I fought not to have to pay this because it was not my fault. my complaint is the overcharge for 1/2 hour of servuce and the waste charge! I will be contacting every resourse I can to right this situation. going to the corporate headquarters if just as bad. they do not stand by their product. they have no input with the dealer.

Superb!

Superb customer service from everyone from the sales manager to the finance department to the salesman! They made the leasing experience easy, pleasant, and fruitful.

Thanks David Fry

I LEASED MY NEW HYUNDAI SANTA FE SPORT AT KING HYUNDAI FROM DAVID FRY AND I AM EXTREMELY SASTISFIED.HIS KNOWLEDGE ON THE CERTAIN CAR WAS EXCEPTIONAL AND I WOULD NOT HAVE ASKED FOR A BETTER SALESMAN. THANKS DAVID FRY!

Great service!!

Just bought a car at King Hyundai from Scotty Raul and I am extremely satisfied. His knowledge on the certain car was exceptional and I would not have asked for a better salesman.

Great customer service!

I leased my new Hyundai Sonata at King Hyundai and it was a great experience. The staff was friendly and Russ Andrews my salesman was exceptional. He got me everything I wanted plus some with a price I could afford. Thanks Russ and King Hyundai I will be referring all of my friends and family and anyone in need of a car!

Excellent

I leased my new sonata from king Hyundai and it was the best experience I had. Russ Andrews greeted me at the door and from there it was the easiest and fastest transaction I made. Russ cared what I wanted and got me everything I asked for. I recommend Russ and king Hyundai to anyone looking for a new (or used car) thanks Russ!!

thanks russ

Russ Andrews at King Hyundai made purchasing my genesis a quick and easy process. He had everything ready when i showed up and was out of in no time. Easiest car buying experience i have ever had! Thanks Russ!

perfect

I just went to look at a hyundai sonata and ended up going home with one thanks to Russ and King Hyundai. I have not one bad thing to say about king hyundai and their staff. They were professional, true to their word, and knew what they were doing. Thank you to King Hyundai and staff and Russ for getting me approved and into a brand new Sonata! I love it!!

sig buster Internet sales

I have my second hyundai from sig buster. Great service and price and quality

A Real Experience

I had a wonderful experience shopping and purchasing my new car which is a 2015 Hyundai Sonata Sport. When I got to King Hyundai I was expecting the same stereotype a salesman comes out I tell him my credit is iffy, and the sales try's to put me in what they want to. This time Scotty my salesman listened to what I wanted and made my wants priority and found the car to fit instead of the other way around, I have already referred 2 customers to Scotty and will be sending many many more from my church. I also liked the way he was himself didnt try to put on any act.

Great Service, car ready when promised.

I have purchased/leased six Hyundai Sonatas from this dealership and the buying process and lease process is flawless. The sales and service department is attentive to your needs and knowledgeable about the product. I recommend King Hyundai to anyone that wants a great dealership and a great product.

Mikecliff

I had such a great experience buying my new car at King Hyundai, people easy and pleasant to deal with.

lettybb

Excellent experience buying my new Hyundai. I got a VIP treatment. Love them

No Spare Key, No mats

Back in February I Purchased a car from this dealership. I was suppose to receive two keys with the car but I never did. I spoke to the sale person telling him that I will come back on the weekend to get the car cleaned and I would like to get the key then, he agreed and said that he will do his best in getting me that second key. When I went back low and behold there was still no second key. I have been going back and forth with this dealership trying to get this second key. I have spoken to the manager who promised to get me a second Key at their expense and when I went back to set up the appointment to get the key programmed to the car the supervisor informed me that they are not going to cut the key. Their excuse for me not receiving a second key was we don't give two keys with used cars. This is horrible customer service, I will never recommend anyone to buy their car here. Not to mention that the car was not cleaned properly and it did not come with any mats either. I will never purchased another car from them ever again.

Poor Internet/Customer Service

Poor internet service. Contacted King Hyundai and identified vehicle by VIN number that I wished to purchase. Internet manager, Robert Lazar, was to contact me within 24 hrs which did not occur. Was contacted by a sales person, Dale .., who did not know which vehicle I was interested in purchasing. Requested Dale find and examine the vehicle so we could discuss condition which he did and he found a small dent. Dale stated he would contact me within 24 hrs with a date in which the repair would be completed so that we could arrange pickup. Dale did not contact as promised so I contacted him the following morning. He apologized for not calling and stated that he had sent an email (no email was ever received). He stated the vehicle would be repaired on Tuesday and we discussed meeting Weds/Thurs to pick up the vehicle and turn in my trade-in. Hours later Dale left voicemail that the vehicle was sold and offered to help me buy a car in the future. Voice messages for Dale, Robert Lazar and Ron Schey, GM, have not been returned. 5 days after the "sale", the vehicle remains displayed on the dealer and national websites with one website being updated with dealer pictures after the sale. BTW, the dealer pictures fail to display the dent that Dale found.

purchase a car

A few months back I took my son and his girlfriend to this dealership because she was interested in buying an Elantra. This is where I bought my Santa Fe. Upon arriving at the dealership and being greeted I told the salesman that we would like to drive an elantra. He responded that I could go down the block and drive one. Speechless we left the dealership. Next day we went "down the block" and bought a new Elantra. Reminded me of a pretty women moment. Went back to the dealership to let the manager know and when I told him he simply stared at me and said absolutely nothing - not even an "I'm sorry. Although I may buy another Hyundai vehicle in the near future you can be rest assured that it will not be with this dealership - I'll be going down the block

No spare tire

Only after purchase was i informed that the Elantra Limited i bought does not come with a spare tire/donut. Driving without a spare tire/donut is simply crazy. The tire mobility kit provided with the car is useless in a blow-out or other major tire failure. I called and e-mailed Hyundai Motor America to complain about not being informed of this fact. I demanded that King Hyundai provide me with a spare tire kit at no cost or at least at cost. The response was, take it up with the dealership. King Hyundai would not budge. King wanted $350 for a spare tie kit. I got it for $250 tax included. Omitting the fact that a spare tire is not included was shocking and bewildering to me and for sure, the vast majority of the customers King Hyundai encounters and in my opinion, unethical. The behavior of King Hyundai and Hyundai Motor America has been a bitter experience. To the prospective Hyundai buyer i say, STAY AWAY!

Worst Service Department in the world!

Worlds worst customer service dept. in the world. Rude obnoxious service people.... Will drive out of my way to go to another dealership.

Thank you Tony Urchoili

I am a retired person and need help and patience. Tony (Urchoili) made my day. Besides being a professional and I must say a great salesman he was at the same time able to put himself in my place and as such made my choice and deal a real pleasure.. I am very grateful and appreciative. Thank you Tony, I wish there were more professionals like you !! Lino Diz

SUV purchase

Bought a used Hyundai SUV from salesperson Sig Buster. He and everybody was the best. Would go back to buy another car.

SUPERIOR GRADE OF ROBERT CASSERIA

ROBERT CASSERIA WAS MOST HELPFUL IN EXPLAING THE FEATURES OF MY NEW CAR.

We bought our new car from Robert c.

Robert made buying our new Sonata a very pleasant experience. We have already told a couple of people about our good experiences and no pressure. He made the whole experience a pleasure. We would buy again from Robert. Elizabeth and John Cummings

Return Customer

I had a great experience with Robert Cassieri. We have come back to him multiple times and he is very understanding, patient, and tries to do the best he can when dealing with his customers. I would definitely refer people to him.

I keep going back to the King Hyundai in Deerfield

I have purchased three cars at this dealership in two years. Sig Buster has been a joy as a salesman. Not to neglect anyone, any time I asked a question of anyone on the floor they promptly answered it or took me to my car and showed me the solution. Great sales staff!!

Purchase of Genesis

We leased our second Hyundai Genesis from Deerield Hyundai. Our salesman, ROBERT CASSIERI, was terrific. He is honest and very knowledgeable. He was easy to reach and delivered the deal we had agreed upon. I would highly recommend using Robert for your Hyundai needs.

Great Experience...

Saw the vehicle I was looking for, emailed the dealer in the evening, by the morning Efran Taylor called me back. No hassle. Great Price. Deal was done. Paperwork on its way. signed sealed and delivered exactly what was described by Efran. for being my first internet car purchase, this was a great experience.

Don't go here!!

Horrible experience!!! The person I came in to see was not there. I met with Dale Hussey! Total jerk. I told him I wanted a buyer's order and he wanted me to fill out a credit application. He said the credit application was to make sure I am not a terrorist. I wanted to laugh and cry at the same time lol. This guy is a piece of work. Then he said I was calling him a liar, because I didn't want him to run a credit report. I requested to speak with the manger (Rocco), however they sent the receptionist. I was then passed on to a nicer fellow name Norm. He was able to get the buyer order in 10 mins and faxed. Nothing should be this difficult. Nothing. I would not send my worst enemy to this dealership. They are the worst!

Worst Experience I Ever Had at a Dealership

Would not even let me test drive a car unless I guaranteed I would buy it right then and there...Rude, condescending....they lost a loyal Hyundai customer.

Out of State Purchase

I just bought a 2008 Elantra for my son who is in FL for the winter. I dealt with dealer through email and phone. Car needed to be registered in MA. Dealer was able to handle all of the paperwork to ensure a smooth registration. Was also able to turn around the purcahse quickly as my son had been in a car accident and was without a car. Only downside was the hidden fees that I was not told about. I can justify it by the fact that the deal was completed quickly and seamlessly. Overall price was good. Just don't like hidden fees.

no deal

Placed an offer and never heard back til I placed a call Poor follow up