Kia of LaGrange

4.9
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Kia of LaGrange

4.8
Synquis T. on 11/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My visit here was amazing. I received the help that I needed and the staff was very friendly and patient. I drove off in a brand new Kia Optima!!


very pleasant

5
patricia,andrews62 on 11/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i feel like when buying a car .the salesmen should be as pleasanthas possible , the buyer is already a little nervous.. I feel my salesman was great.


Very nice people, and clean dealership

4.6
GiGi on 11/15/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very friendly staff and very helpful with my purchase. I will definitely recommend them to friends looking to purchase a new or used vehicle and I will also be going back for future purchases.


Stellar Salesmanship Seals the Deal!

4.4
RickSaraAOK on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

My husband and I were on a mission to replace a beloved Chevy Traverse with something of equal value. We had heard a lot about KIA and their warranties, so we decided to make the drive down to La Grange and check them out. As soon as we exited out vehicle, and started walking around to look at the different models, a young man approached us in a cool James Bond fashion. He introduced himself as Brice and we commenced the foreplay of purchasing our soon to be new Sorento. Brice Wood was very helpful and knowledgeable. He worked very hard to earn our trust and favor as we put him through his paces. I would say this dealership is in many ways like any other dealership -except they don't have Brice. His genuine interest and sincerity of heart and eagerness to make us happy with our selection made the money we spent well worth it. By dusk we had our beautiful new Merlo Sorento and we drove away happily ever after!


Outstanding

5
Brian J Smith on 11/05/2016

Overall Experience: 5.0

All of the personnel I came in contact with at KIA of Lagrange were professional, friendly, and obviously valued my time. They made what can be a trying event very pleasurable.


Super Person and Salesman

5
D. and O. Taylor on 11/04/2016

Overall Experience: 5.0

We purchased a Sorento with the help of Brice Wood. He was very knowledgeable about the Sorento and the different packages available. Brice was very KIND and patient answering all our questions and trying to get the right car and the best deal possible for us. He was not just trying to sell us a car. He wanted us to be pleased with the car and familiar with all the accessories. I recommend Brice to anyone looking to buy a Kia.


Would never buy a car from this dealership again!!

1
Elpagnier Williams on 11/01/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I have been working with this dealership for over 3 weeks. My job allowed me to have a certificate for $5852 off the MSRP for a local dealership. I also had a certificate that was good for Kia of Lagrange for $4000 off the MSRP. After doing some research I saw that Kia of Lagrange was named #2 in the state so I thought why not go with this dealership. I called the dealership and asked them over 3 weeks ahead of time if I worked with them will they match the certificate I have for the local dealership in Atlanta. I was told yes. The color car I wanted was in another city and was told they can easily go get the car once I come into the dealership. I drove over an hour to this dealership when there was a dealer 20 mins away from my home based off this dealerships word. I get there everyone claims they no nothing of the deal I was made. They stated they dont know why the manager would promise to match the discounts and that they cant match those discounts. Need I mind you they had the 3 weeks I had been working with them over the phone to advise me of this BEFORE they had me drive over an hour to get them and BEFORE they ran my credit. Also, the manager state they cant even match their OWN discount I had from my job for $4,000 because they had to go get the car which they were aware of 3 weeks and stated it was no problem! The manager stated all he could do was give me $2500 off the car because they have to go get the car. It goes without saying it doesnt take $1500 to go get a car and it also didnt help Kia ALREADY were running a special where you receive $2500 off a new car until 10/31/2016 for ALL customers which I couldve gotten at ANY Kia dealership. I drove over an hour for nothing but lies and deceit just to get me there. I love my car but I hated the process. Nothing absolutely NOTHING they promised me for the car was granted once I drove to the dealership. Honestly, I would never go back to this dealership for another car. I wont even go back to get my car serviced by them. Please do not let the 5 stars fool you, as they fooled me, they are just another dealership trying to make as much money as possible at the customers expense. I only wish I had worked with the local dealership here in Atlanta and not traveled over an hour to be deceived. Don't allow them to pull your credit or receive your information without at least getting whatever deal they promised in some type of writing . They get amnesia once you get into the dealership and could careless to honor anything they told you to get you into the dealership!


was a great place. smooth and easy process

5
bubba.wilson1983 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place. Good people. nice cars. Shaun helped me through and worked with me to get me riding asap. great job and will definitely be recommending them


"Awesome Dealership!!"

5
dolphinblue...sherri on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience buying my KIA Forte. Friendly and helpful in getting me in the right car. Will be back to buy my daughters car.


Great Experience!

5
nursecaycee on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brice was fabulous and was prepared and knew this car front to back! We were very impressed with the excellent customer service we received!!! I would not hesitate to highly recommend Brice and KIA of LaGrange for your next car purchase!


Great Dealership

5
Harristl on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Job,Everybody that we worked with was Nice and Friendly. No one was pushy or aggressive. The whole staff was very respectful are very honest.


Good overall experience!

4.8
Tiffany Thompson on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience worth Kia of Lagrange was excellent. They got me into the car I wanted. I would definitely recommend Kia of Lagrange to other people looking for a nice place to buy a kia.


Dishonest Dealership

1
abby newton on 10/13/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

On October 13, 2014, I purchased a brand-new 2014 KIA Soul Exclaim from KIA of LaGrange. At time of purchase, I was convinced by one of the financial managers to pay an additional $1200 for the Coverall Premiere Care Wrap and $376 for the Paint and Fabric Defense warranty. I was assured that this warranty was a blanket that covers the entire car except for the tires and would handle repairs other than tire damage.Now, 2 years later, I have a couple of chips in my exterior paint where I have loaded xxxxx, as well as a chipped windshield. During the 2 years that I have owned my KIA Soul, I have faithfully kept my obligations by servicing my car every 5,000 miles at SONS KIA of McDonough. Now, when I called KIA of LaGrange to have the paint chips repaired under my Paint and Fabric Defense warranty, I was informed that my warranty does not cover that. When I asked about the windshield chip repair under my Coverall Premiere Care Wrap warranty, I was informed that that ALSO is not covered. I first spoke with Jonathon Bowling concerning these two issues. Then, when I received no help from him, I spoke with John Gerdeman, General Sales Manager of the KIA of LaGrange dealership. He also offered no solution and seemed to shrug off what the financial manager had told me in order to sell me these two additional warranties. Mr. Gerdeman went so far as to tell me that the financial manager no longer worked there; and, because he himself had not been present in the room when these promises were made, he did not know if they were true.Do not trust this dealership with your warranty purchases. They will not honor their promises.I will NEVER buy another service or vehicle from KIA of LaGrange. This dealership is not trustworthy.


Best Car Busing Experience

5
Latif on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most professional experience I've had with any business. Shuan is a expert in customer service! He truly want you to leave happy and riding! Great team!!! Thanks guys!


2nd Time Buyer here

5
ANGELA D SHEPPARD on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Salesman, Kelvin Thornton, and Finance, Jonathan Bowling, are awesome! They made everything easy and answered all of my questions. Will definitely recommend Kia of LaGrange! When you get there, ask for Kelvin Thornton!!


Convient and easy

5
Brookieb97 on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Kia of Lagrange was a great one with friendly people & a great, affordable car that I already love. It was a pleasure to be able to do business with them.


The Best Investment I've made in the last 5 years

5
Sheryl Talley on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

in May 2015, my 2005 Nissan Maxima was hit by a deer crossing the road on Ga - 18 East. My Mom and I were not hurt that God. Several days later, my insurance company told me that the car was a total loss. Well, thanks to Shaun Mitchell and Kelvin Thornton at Kia of Lagrange, I decided to purchase a 2015 Kia Optima Turbo. Best investment I've made in the last 5 years. Thanks so much Kia of Lagrange!!


Car buying made easy.

5
matthewedwards on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time going out and purchasing a new vehicle. Brice did a great job working within my price range and helping to find the right truck for me. The staff at Kia was friendly and did not pressure me to go out of my price range and view other models/ vehicles. Overall, it was a great car buying experience.


Best experience ever.....

5
Gloria Childs Scott on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best dealer ship great customer service and they are very fast....the best dealership that have been too in a long time...I love this dealership.


Awesome

5
Mark "D" on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been buying new and used cars now for 40+ years. This is the best dealership that I have ever been to. Never once did I feel any pressure to buy a specific car or model that I did not want. All of the employees were friendly and very helpful. Kelvin was not only extremely knowledgeable on the cars on the lot but gave me the necessary information that I needed in order for me to make an informed decision on which car I needed. Jonathan made the financing portion a breeze. I have never felt so relaxed at a dealership before. When I need another new or used car I will be using Kia of LaGrange again.


Great experience, wonderful service.

5
jlivsey on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaun at Kia of Lagrange is wonderful. Genuinely cares about his customers, and wants the best! I walked out knowing I had gotten a great deal.


Wonderful

5
Ada on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman was awesome! Kelvin showed me the vehicle I had contacted him about and helped me get a deal! My experience at the dealership was pain free. Staff was friendly and professional. I will recommend them to my friends and family. GREAT JOB AND KEEP UP THE GOOD WORK!


2016 Kia Soul

5
leppur1957 on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Things got off to a bit of a slow start with today being a Holiday. Overall I hope to do business again. This is my first Kia.


Kia of lagrange and Brice Wood are the best hands down!!!

5
JohnGreene on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank kia of lagrange and especially Mr.Brice Wood for making our new car purchase quick and easy . Brice is defiantly the best car salesman I ever worked with , he answered every question I had and let me test drive the vehicle multiple times to make sure it's the one we wanted . If your looking for a new or used car kia of lagrange is the place to go and defiantly ask for Brice wood as your salemans.


Great experience all around

5
teach1234 on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brice was very helpful with our purchase today. He was very informative with everything about our car. It was a great experience dealing with Kia of Lagrange. Thank you Brice and Jonathan for making this so easy.


Great day shopping

5
viv2552 on 08/24/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brice was a great help, he really went the extra mile to make sure we bought the right car for us. Thank you Brice and Kia of Lagrange


A great experience

5
behelton on 08/08/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My wife and I went looking for a car and decided to make Kia of Lagrange our first stop but it turned out to be our only stop. As soon as we got there, Brice introduced himself and helped us find just what we needed. He was very friendly, helpful, and knowledgeable. The rest of the staff were great as well. It was a great experience!


My Kia experience

4.2
Pgreen0321 on 08/03/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Brice was my salesman and he was very helpful and a pleasure to be around. He was very knowledgeable about the car I wanted and answered all questions and if he didn't know the answer he would find out. There was only 2 things that I was not pleased about and neither had anything to do with Brice. They did not want to give me hardly anything for my 2013 Kia Optima EX, that I paid cash for, on trade in and I waited nearly 2 hours to sign my purchase papers. There was a couple in there signing their loan papers and it took nearly 2 hours but when I went in to sign my papers it took only 20 minutes. I think there should be more than one person doing the paper signing and there should be more than one machine to print those papers. Overall my experience was good and it was a pleasure to meet Brice. I would definitely recommend him to others.


Kelvin is a rockstar, everyone was amazing!

5
MamabearColleen on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin was AMAZING, he was so patient and helpful. He didn't try and push us into a car or crazy features we didn't need, he genuinely listened and got me what I needed! He even came in on his day off to help me but never made me feel rushed. I am recommending Kelvin to literally EVERYONE. He made this experience fun, relaxed, and efficient.


I Love This Dealership and the Salesmen

5
browneye on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All the salesmen at this Dealership were kind and friendly. But the salesman I had went that extra mile to get me exactly what( I ) asked for he didn't try to sale me anything else and Appreciated that.


Great experience

4.7
jack on 08/02/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very helpful and friendly. Tried to answer all my concerns. We tried other dealerships but no luck finding what we wanted. Will recommend them to others.


Second time around

5
Gsitten on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys made my 1st purchase so enjoyable I went back and purchased a second vehicle. Two in one week, love the new rides. Thanks, Brice


Experience

5
Tom Little on 07/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent experience with this dealership and staff. The staff at this KIA dealership was very professional and gave attention to my questions.


"3rd KIA I have bought can't beat the price nor amenities"

5
Sondra Palmer on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Martin was very professional and went to bat for me. Wanted a red Sorento and got one! Thank you Martin for going the extra mile!


Best dealership experience

5
Angela "Suzi" Woodie on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome people here! From start to finish, everyone was polite and seemed genuinely excited that I was there. Salesman Kelvin Thornton was fabulous! Most stress free auto purchase. Ever!


Fast and easy experience

5
Hannah Funderburk on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome employees. They were helpful and not pushy like most car dealerships. Came for one car and left with that one care without any problems!


Great experience they did everything they said they wood

5
Gsitten on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I walked in the show room Brice ask how I was doing. And we hit it off great. I have already sent him a referral that purchased a new vehicle. He made the whole experience a winner winner chicken diner. No fooling the whole staff was great.


A very pleasant experience!

5
Debra on 07/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience began with a fact finding mission on the internet. I entered my info on a site where I thought I would be able to compare several vehicles and received calls from several dealerships all over the southeast. The only call I answered was from Brice Wood at Kia of LaGrange. Brice was friendly during the call and in our email conversations as I decided if I was really ready to buy a new vehicle. I could have shopped in my home town, but because of Brice I felt safe in driving to Larrange and it was the best decision. From narrowing down the car that was right for me, to the final price and signing on the dotted line what I was worried would be a pressured sales pitch was NOT...my nerves were eased by Brice's easy, congenial manner and knowledge. Thanks for a great new car and a great car buying experience!


Wonderful experience!

5
hbbrown on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin and the team at Kia of LaGrange were amazing! My husband and I were greeted at the door and taken step by step through the process of car buying that was easier than I ever remember it being before. Everyone was friendly and answered any questions we asked.


The Salesmen were Great,Kind,Friendly. He was the Best

5
browneye on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had one of the Best Salesmen in the World. He greeted us with a smile and was able to answer any questions that me and my Husband asked. He was able to find the perfect car for me and at the the price that I wanted the spend. Kelvin took good care of us and stuck with us till the end of the sale. which was a quick process. I will recommend him to all of my friends and Family. We Love you Kelvin Thornton


Best Service Ever!!!

5
JohnPM1986 on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such a good experience at Kia of LaGrange. Brice Wood was very kind. He took his time with me. Because of my work schedule I had to come in after hours and he stayed with me as long as it took to help me find the right vehicle for me. He didn't just try to sell me anything he found the right vehicle that I wanted and that personally fit my taste. And I really appreciate it how kind he was and how respectful he was. Also i enjoyed how all the other men there came by to shake my hand and made me feel welcomed and encouraged me that they would find the right vehicle that would fit my personal needs and. I also would like to say thank you to Jonathan the Finance Management, he was so kind and listen to my storyj. He took his time with me even after hours but he just took his time and it was just so helpful and such a great experience.


Love my new car, hate the service dept

1.7
de42 on 06/27/2016

Customer Service: 1.0 Quality Of Work: 3.0 Overall Experience: 1.0

I took my new car (which I LOVE) in to have a spare tire installed and the vehicle detailed since it was so late when we picked the car up, I explained when making the apointment that I would be there on my lunch break. I took an hour and a half for me to get my car back and they hadn't even detailed it! after and hour and 15 minutes I asked my service writer when it would be done he said 5-10 minutes after 15 minutes I went back and checked and there was my car sitting there ready to go and no one informed me. I did not check the tire install until the next day because I was in a hurry to get back to work. When I did check the work done I found that the under floor storage bin was missing from the back of my car, this was a huge selling point for me in purchasing this vehicle, so I called and talked to Jerry in service (he had been my service rider the previous day) and he had no idea what I was talking about but said to come over to the dealer and they would figure it out. When I arrived he tried to tell me that both the tire and storage bin would not fit (they do) and so they had thrown away my storage bin and would have to order me a new one! Firstly they should have told me about the bin the previous day, then when I called that moring he should have talked to his tech and not had me drive all the way there for them to say they would have to order a new one, finallly after I threw a fit in the middle of the dealer they figured out they could get one out of one of the other cars on the lot. At one point Jerry told me "Hey, I just write the paper work, it's not my fault" HORRIBLE customer service!!!! My family builds these cars and they take great pride in the vehicles they make it saddens me to think people will not buy these cars because it means dealing with such a horrible service department! I love my new car but I am already having regrets because just the thought of having to take it here for service and deal with Jerry and his don't care attitude is ruining the whole thing for me!


Brice & The Barringtons

5
Mr&MrsBarrington on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brice Wood was/is an AWESOME human being to work with! Additionally, I can't say enough about the friendliness that embodied EVERY member of that dealership that my wife and I came into contact with. We are please with our product and equally if not more pleased with the whole experience.#atmosphere of excellenceThe Barringtons


Wonderful day at KIA of Lagrange

5
Brenda1965 on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was wonderful, service was great, love my car. Thanks guys. You made my wife very happy. I look forward to great service with great people.


Great customer service

5
Michelle Langley on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service friendly would recommend anyone here. Came right uo once we pulled in parking lolt Loved the service and the people. Friendly hard working people. loved kia and the atmosphere. God is good.


!st Time Car Buyer

4.8
mrmon on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was my first time buying my own car, through out the whole 2 week leading to this Saturday, Mr. Brice Wood and Kia of Lagrange has been a great experience. They work with me and provided me with service beyond standard.


GREAT I KNEW I WOULD LEAVE WITH WHAT I WAS LOOKING FOR.

5
Annie Grant on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I WAS LOOKING FOR A NEW VEHICLE WITHIN MY BUDGET.ALLOW ME TIME TO FOCUS BEFORE PROCEEDING CONVERSATION TO ANOTHER LEVEL HE LISTENED ATTENTIVELY.THANKS BRICE.


Great place to buy a car with great people.

5
Paigen08 on 06/06/2016

Customer Service: 5.0 Overall Experience: 5.0

I saw a car on their website, came in and showed Brice. He got the keys showed me the car and I drove home in my kia! He was awesome and didn't try to sell me something I didn't want. They even stayed past closing on Memorial day to take care of us. Definitely will be back when I'm ready to upgrade.


Great experience

4.8
Courtney Bussey on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great experience the dealer salesman worked very hard to find me the best deal that he could and didn't stop until he did overall great customer service!


Easy process to purchase a SOUL.

5
InowhaveaSOUL on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin was super easy to deal with, VERY knowledgeable about the vehicle I was interested in and a delight in general to interact with. I was extremely stressed about buying a new car, but he set me at ease right away.


Purchase of Sorento

4.3
jim on 05/25/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Brice Wood was very professional and informative during our purchase of a new 2016 Sorento.We enjoyed dealing with him and the buying experience.Jim & Audrey Galloway


Awesome Salesman

5
Msbbray5atgmail.com on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I didn't expect to leave with a car today but they offered a deal I could not turn down! They worked to put me in a brand new car of my choice! Thanks Shaun and Dra! Everyone was very friendly and welcoming from the service people to finance.


I love Kia of LaGrange

5
MRSAUTERY on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time purchasing a vehicle at Kia. Shaun assisted me with my first purchase so when I decided to upgrade my vehicle, I knew exactly which dealer I would use. Shaun is extremely helpful and the rest of the staff are so friendly! I thoroughly enjoyed the announcement over the intercom that I had just purchased a vehicle.. Kia of LaGrange keep doing what you're doing. You have gained a long term customer!!


It was an very excellent

5
Lissar77 on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very thankful for the good service I and my husband revived it was excellent and didn't that all day the salesman did an great job I'll give Lashawn and Martin 5 stars.


Great service

5
Anisarahr on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at Kia definitely worked with me until we were able to find something affordable, safe, and satisfying for my family!! I am so excited about my new car!


Love my Sorento

5
spencerm on 05/13/2016

Overall Experience: 5.0

My Thornton is the first salesman I spoke with after posting my interest in a Kia Sorento on the internet. I was impressed with his courteous, professionalism on the phone and even more in person. My overall experience was excellent. Love my Sorento.


Kia of Lagrange is the best

4.8
April37 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Find Shaun there you will get the best customer services you can!!! We also liked the friendly atmosphere at the store. The store people are very knowledgable and willing to help


Excellent Service

4.8
Gayle Reynolds on 05/08/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Salesman, Jeff Adams, was an excellent salesman. Everyone that worked there was very friendly. Good customer service. If anyone wants a Kia, the place is Kia of Lagrange.


EXCELLENT EXCELLENT SALESMAN AND CUSTOMER SERVICE

5
latrease jones on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My advice to anyone is when you go there and ask for Lashawn Mitchell.... Don't think he can't get you what your heart desire. Just because its a KIA car lot doesn't mean they just sell KIA CARS he can get you any kind of car you want just let him know and he will work it all out to your convenience and in your favor...


Great experience!

4.6
jamesd on 05/02/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was friendly and worked with us to make our purchase happen. I have been to various dealerships in the past and this was one of our best experiences .


Excellent Quality

5
Twinaccent on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our sales person was knowledgeable, friendly, and work to satisfy us. He had several cars to show us in our price range. He show us several different colors of cars.


Fantastic experience!!!

5
Happycarbuy on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaun provided great customer service and my family now has a great new Kia Soul! We couldn't be happier with our purchase. Thank you Kia!


KIA OF LAGRANGE IS TRUE BLESSING

5
blessed16 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

KIA OF LAGRANGE TRULY BLESSED ME TODAY. I CAN'T THANK THEM ENOUGH FOR ALL THEY DID TO HELP ME WITH MY PURCHASE. FROM BEGINNING TO END THEY WERE RIGHT THERE. I ALSO LIKE THE FACT THAT THEY OFFER HELP/ADVICE FOR THE FUTURE. THANK YOU! THANK YOU!


Best experience by far!

5
Rosmith51968 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Super nice people, cmy salesman Jeff Adams and general manager Todd Parrish knew their stuff any questions my fiance or myself asked either of them they were on their game.There was no pushing to purchase, we told them what we wanted in our options and they made sure they stuck with what we said. I will definitely be buying here again in the future.


Always Very Helpful!

4.8
Corie on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I will start by saying I hate the car buying process... but Jeff Adams at Kia of Lagrange has always worked hard to get me the best deal possible so I leave there confident in my decision to purchase a vehicle! He is very patient, not pushy and answers all your questions and concerns! I highly recommend anyone looking to buy a car to go see him!


Quick, Pleasant and Painless, Done with a Smile

5
BuddyG on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked into The Kia Dealer on a Friday afternoon, 30 minutes before Closing, was met with a smile from Jeff Adams, After asking about a Used GMC Yukon That was on the Lot, I was immediately introduced to the Sales Manager and withing 20 minutes had made a deal that I was Very Satisfied with. Returned the next day to receive open arms by the finance mgr and was out the door.Most impressive within 3 days I received a call from the Owner, Thanking me for my business. Jeff is a Great Guy to deal with, I was never pressured and walked away feeling like I had made some friends. BTW the Yukon is still giving me Great ServiceBuddy Goodson


Thankful

4.8
Cokeithia McColer on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was thinking about getting a new car but I got a call from Darek Burdette saying they wanted to buy my Kia van and I laugh thinking it was a joke and told him I would be in but I don't go time I said so he called again so I went . When I walked in the door they were nice and willing to help. I left with a 2015 Kia Sorrento


Very Pleased with my new car!!!

5
Chelsms on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Started a college course an hour away from my home so I needed a way more gas efficient car, and on a college student budget! With the help from Jeff and Todd they found me the perfect car good on gas with a very decent payment! Thanks for the service!!! Will be returning and recommend to new and used car searchers!


Professional, Honest and Friendly!!

5
busman5000 on 04/26/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in need of a bigger vehicle for an even bigger deal! Jeff Adams was able to get me what I needed for the price I needed! He was very honest, professional and friendly. We live out of town and Jeff handled all of the business over the phone so when we arrived at the dealership, our vehicle was ready! Very convenient!! My family and I LOVE our Kia Sedona. It has been the most functional and economical vehicle we have ever owned. SHOUT OUT JEFF ADAMS!!!


AMAZING

5
rda2u01 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We walked into the dealership about 1 1/2 years ago and met the "King of Cars", Shaun Mitchell for the first time needing a car and not having the best credit, we left with a 2015 Kia Soul having had one of the best car buying experiences of our life. Approximately 8 months later we returned to get our daughter a car. We left that time with a 2015 Kia Forte for her and a 2016 Kia Sorento base model for us, totally shocked that our payments and insurance lowered some. But our story doesn't end there. Approximately 8 months after that we returned to get our daughter another car (due to her totaling out her Forte). Again we left with her a 2016 Kia Optima and we left with a new 2016 Kia Sorento LX and our payments only went up $16. All I can say is WOW. From Shaun, to the finance guys, and the service department. ..simply all a great team. I highly recommend Kia of Lagrange.


Shun Mitchell

5
Tab on 04/26/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shun was a great salesman fast and easy i will send all my family and friends to Kia of Lagrange to buy a great car Thanks shun


Brice Woods

5
Berea Wilson on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman was Brice Woods and he really helped me out with my whole car buying experience. If every salesman was as patient and helpful as Brice is, purchasing a car would be a breeze for every buyer.. Thanks Kia of Lagrange!


A Class Act

5
Amazon77 on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a long time Kia customer, but this was my first visit to Kia of Lagrange. I was very impressed by the professional and up front approach of this dealership. They were very fair and honest with me. I was only able to make it there at the end of the day, and they stayed late to help me. When I say late, I left at 9:30 (they close at 7:00). Brice, the sales consultant was a class act and answered every question I had. Overall, I am very impressed, and I will be back. I can't recommend them enough!


Professional and respectful.

5
nanajan3 on 04/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I could not be more pleased with the treatment I received at Kia of LaGrange, GA. Was treated with the utmost respect. They listened and did everything they could to make this purchase pleasant. Kevin Thornton knows his business and conducted himself in a very professional manner.


Purchase new Sportage

5
elizabethharris3 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire staff [Todd Parrish ,John Gerdeman, Jonathan Bowling and Jeff Adams] was extremely professional, helpful and demonstrated an authentic desire to provide caring and personalized serve to my husband and I. They were very knowledgeable and informative, addressing all of our questions and concerns with detailed answers and explanations.The dealership went, to what I considered, beyond ... to ensure that we received the exact vehicle that we wanted.As a result of his professionalism, accomodating manner and overall desire and efforts to ensure that we were indeed satisfied customers, our Sales Consultant, Jeff Adams, made what could have been a harrowing and stressful experience, one that was pleasant and without incident. The service we received was truly outstanding!


Great

5
jreagan608 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very nice and helpful. It was a great experience and Kelvin was very friendly and worked with me to make sure I got the best deal.


Best in the state of Georgia

5
Kscott2014 on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best service in the state of Georgia! Not a more honest and personal car buying experience! I would recommend him to all my friends and family! Love this guy!


Great at First but follow-up is horrible.

2
Skhoule on 03/15/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 2.0

The service department is awful. When I call it is always a high price for service but when my husband goes or calls it's significantly lower. The clerk answering the phone is useless. They Never have appointments on Saturday because they only have 1 tech scheduled to work. Get it together. No one wants to take a day off work to get their oil changed. When you ask questions about the warranty the person gives you conflicting information from what was earlier said. I cannot stand doing business here. If I did not have a life time warranty on my car I would never do my service there. Save yourself the trouble and drive to Columbus....Carmax is awesome


Buying a car

5
ryanCorKron8214 on 03/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people at KIA! It was well worth the drive from Columbus to buy my car! Everyone was very nice! Love my Sorento. Thanks Kelvin!


Great experience

5
JoyT on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience. Kelvin was very friendly and seemed to want to be sure that we got the right vehicle for our family. He listened to what we had to say and directed us to vehicles that he thought would be a good fit ... not just to the highest priced car on the lot. He understood our concerns since we were buying for our 16 year old daughter and genuinely seemed to want to make sure that we got the right vehicle for her. Couldn't have asked for a better sales experience.


No Hassle Car Buying

5
Ryans Soul on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in to an appointment with Kelvin Thornton who greeted us and really made us fill at home at the dealership. We found the Soul we wanted and the price was even better. When it came to the financing it was just as smooth as looking at the Soul's. We did not spend all day at the dealership as is the case in most car buying experiences. This was the best car shopping experience.


Awesome

5
Martin2015 on 01/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick service and answered all my questions promptly. Did what he could to make the car affordable. Gave me his phone number and allowed me a day to decide exactly what car I wanted. He didn't want me to feel rushed into a decision.


Absolutely the best customer service ever!!!

5
joy on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really hate car shopping. I have a total fear of over sellers and feel like I am going to be treated like a "stupid woman" when I go shopping and then have to spend the whole time "holding my ground" on what I am looking for. The entire experience was great. AJ King was very gracious and just let me walk around and look for what I liked. He didn't say anything, except answer questions I had. He didn't do corny sales pitches or try to steer me to anything. I was the one doing all of the choosing. Once I picked out the car I liked and test drove it, then my paperwork was submitted to Jonathan Bowling the finance guy. The person I really fear in this whole process is the finance guy! I was prepared for the whole back and forth thing I experienced in the past and I was prepared to walk away if there was any shenanigans with price or whatever. Oh my gosh! I was so surprised that Jonathan was really on my side. I didn't go back and forth with him... he was too busy going back and forth with lenders to get me the best deal and I left with my car with payments lower than I expected. I will never, not ever, shop for a car anywhere else! Thank You Kia of Lagrange! Thank You AJ and Thank You Jonathan! Best car shopping experience ever!


Genuine Customer Care

5
jshade on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After my husband and I had a horrible experience at a previous dealership, we decided to drive out to Kia of Lagrange to receive the excellent customer service they guaranteed on their radio commercial. We were not disappointed! We were warmly greeted by AJ King, who made it clear from the beginning that he cared about our needs and our financial goals when choosing a vehicle. He was very personable and knowledgeable. The process from start to finish was about 3 hours, which is much better than any other car buying experience we have had! AJ made sure the process went smoothly, and we were hardly ever left waiting on anyone. He also took the time to sit with us and explain how everything worked in our new vehicle, including hooking up our phones and downloading applicable apps on our phone so we can get the optimal use of our vehicle. My husband and I will be driving to Lagrange for all of our maintenance because of the quality service we received, and are confident we will receive each time we walk in the building. Thank you, Kia of Lagrange, for having a radio commercial on J93.3 so I would hear it and have the opportunity to experience the top rated customer service you provide!


Amamzing

5
Shealyn on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Moose was very helpful and got my car down to the payment that I wanted. He was very informative on letting me know about all the technology in my car. He made sure that I was well taken care of while I waited for them to get me the price that I wanted. I appreciate all of his hard work and will send anyone I know that is looking to buy a kia to Moose. Thank you so much


When Christmas Comes Early.....

5
TerryC519 on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales representative was Kelvin Thornton. He did an exceptional job at helping me with the purchase of my new 2015 Kia Optima! He has a kind personality and is very helpful with any issues or concerns you may have! Thank you Kelvin and Kia of Lagrange! Your service is excellent as always! I'm too in love with my car! Christmas came early this year!! :)


Awesome

5
briaashley27 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

KThornton is so nice and never in a rush just wants you to get what you want. He waited for me to get off of work with such a great personality and never made me feel rushed. Awesome experience.


Another Kia

5
Shannon Banks on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought several cars from this dealership over the past several years. Everyone we have delta with has been helpful and friendly. Our latest car was purchased with AJ'so help. He has a great personality, and was very patient with our daughter.


Excellent, from top to bottom

5
Alanrybs on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ was my sales representative he made sure everything was perfect with my 2016 Sorrento from the test drive to the paperwork and all the coffee inbetween. Great deal and dealership, well worth the trip from Bethlehem GA.


Best experience possible!

5
Trina1378 on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience possible I went in after terrible experience after terrible experience and was pleasantly surprised by the hospitality and the comic relief provided by AJ that made a usually stressful experience not stressful. ??


This was one of the greatest experiences ever.

4.7
RCHSTEACH on 11/28/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesmen were extremely helpful, professional, and polite. I have never had such a great experience buying a car. We will go back for another one.


Awesome Kia Family

5
Donna0926 on 11/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 3rd Kia purchased at Kia of LaGrange! The sales staff is highly efficient and knowledgable. They don't pressure you into something you don't want or can't afford to buy. I call my salesman, tell him what I'm looking for, he finds it, runs the numbers and "boom", I'm in and out before I have time to clean out my trade in vehicle! From the receptionist to the sales staff to the finance department to the service department to the clean up crew; you will find none anywhere around that can compare to these folks! Definitely a dealership I will continue to buy from and refer friends too!


An awesome experience with very personable associate.

5
Muscles on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My purchase from Kia of Lagrange was awesome! Kelvin was great and really enjoyed helping to make the experience a pleasurable one! I'm looking forward to my next purchase and will send everyone I know there!!


Thank you

5
phantom blue on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin Thornton was excellent and was very helpful and friendly. The entire staff actually was. I get very stressed at the thought of a big purchase and they made it as painless as possible.


Excellent Experience

5
Mary L. on 11/06/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you for the great service! We appreciate the help Jonathan gave us in choosing our Optima and answering our questions. All of the staff were very friendly and helpful. Love the car.


Amazing

5
Jerome F on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jonathan gave us a new car and a AMAZING DEAL! I'm glad that I have someone that is friendly and care about his customers.


Great experience!

5
Robert greener pastures on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the sixth car I've purchased from this staff. I continue to buy from them because of their friendliness and fair prices. I would highly recommend Jonathan Bowling


Excellent Customer Service

5
eekim on 10/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff. Very Accommodating. Everyone at the dealership was friendly and was always asking if we needed anything. They all mad car buying a great experience.


good people

5
harper_jr19 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ was fantastic! We definitely couldn't have asked for better service or a better company when we decided to purchase our new car. We would highly recommended KIA of Lagrange to anyone and would definitely direct them to AJ to take care of all their needs.


Looking for a new car

5
wendyo1614 on 10/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had an appointment at 10:30, walk out with our new Kia Soul around 1:30 a Happy new customer. Everyone w as very helpful and nice at Kia of Lgrange


Exceptional service

5
Angellic50 on 10/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service - very knowledgeable and honest staff and a good selection of cars to choose from. Kia of Lagrange employees/ and management made me feel like an important guest. Great experience!!


Honest

5
jerrywbrannon on 10/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kia of LaGrange not only sells cars but exceeds expectations by being honest, trustworthy, and reliable. I highly recommend them for both sales and service.


Wonderful and exciting

5
wltz on 10/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team at Kia of LaGrange were very helpful and polite. They assisted me by showing me the best vehicles for my need. The process was quick, fun and fair. I think Johnathan Bowling in an excellent salesman and I nominate him for employee of the month.Thanks


Highly Recommend

5
kathowze on 10/05/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2016 Sorento within the last few weeks from Kia of LaGrange. The experience was positive from beginning to end. Called the dealership before I went, spoke with Kelvin Thornton and told him what I was looking for. Headed to LaGrange he had a Sorento waiting on me to test drive exact color and all! Knew as soon as I drove it, that was what I wanted! Purchased vehicle the next day. Thank you Kelvin Thornton and Dustin Hester for your kindness and immediate attention!! The whole staff was a pleasure to work with!!! Highly recommend them!!


Good Service, Felt like a Friend instead of salesman

4.8
Granof17 on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Well from the time we got there till the time we left we had a very good experience, the place was very Clean and Comfortable for my 15 month old Grandson to play in the kids room, I felt like Jonathan was very honest and was not just tring to make a deal, he was very knowledgeable about the Sedona, and he got us out of there in a timely manner! His follow-up was really not expected but was truly appreciated.


New Car Experience

4.8
CJPrice on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I had a great experience from Kia of LaGrange when purchasing our new 2016 Kia. Dustin Hester was of extreme help and persistent throughout the entire process. He helped make a huge decision easy!


Great Leasing Experience

4.8
BJ Sportage on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kelvin Thornton and the dealership manager made my experience very satisfying. I was able to lease a RIO (found I wasn't happy with it) and two days later I returned it for a Sportage . I am totally satisfied with my new choice, after all isn't that what its all about.


awesome first time

4.4
denise99 on 09/15/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

DUSTIN WAS REALLY HELPFUL IN MY EXPERIENCE IN MAKING A DECISION ON BUYING A CAR. HE WAS NOT ONLY TRYING TO HELP WEIGH MY FINANCE OPTIONS BUT HE ALSO GAVE NE VALUABLE INFORMATION ON HOW IT WORKS WHETHER I WAS PURCHASING WITH KIA OR ANY OTHER DEALERSHIP. IM LOOKING TO REFER MY FAMILY AND FRIENDS TO DUSTIN HESTER!!


Excellent Customer Service

5
V. Strong on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Omg!!! Where do I start? My car was totaled about a month ago, so I was looking for a new vehicle. I was working with this one dealership who swore me they could get me in a car even though I still had an outstanding balance on my car...not the case! I went online looking for quotes for a Kia Forte. Jonathan Bowling reached out to me on a Thursday and I was in a car on that Friday. He was so nice, he said he wanted to get me approved before I made a 45 minute drive to Lagrange, and he did. He had one of his drivers, Mr. Ben pick me up, I was in awe. When I arrived and met him in person, he was still the same nice guy that I interacted with over the phone. His customer service skills are the best!!! Jonathan made my life better, by getting me in my new 2015 Forte.If you are looking for superior service, go see Jonathan Bowling at Kia of Lagrange, he's the best!!!!


Great Customer Service!!!

5
Skull & Bones on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ask for Jonathan Bowling. He will make sure that you are completely satisfied with everything before you drive off of the lot. By far the best car-buying experience that I have ever had.


Great Salesman but the rest of the staff is not.

4
Dtaylor on 09/09/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

My first time at Kia of Lagrange was a good experience. The sales man was very friendly. I walked in not really knowing what I wanted and Dustin did a great job at finding the vehicle I loved. The blond insurance girl that help me switch my car over to the new one was less then friendly though. The financial guy was a little pushy on selling the warranties. When I asked about gap insurance while I was deciding if I wanted the new vehicle I was told it was in with my payment showed but in the end it was not, therefore, my payments was higher then originally quoted. If it wasn't for Dustin being such a great and friendly person I would have rated my experience lower.


Friendly sales man

5
joycetaylor on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dustin was great. Enjoyed learning about his family. Picked the right car for me. I love my Sorento.Thank you so much. I will bring my daughter in to buy a car.


Great salesman and worked hard for what I wanted

5
Dcartin24 on 09/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time at Kia of Lagrange and I was very pleased with the service I received from Eric Talley. He went far over what I ever expected from a car salesman. Would definitely go back and refer anybody down to Kia of Lagrange.


Great Experience Ever

4.8
holloway5 on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff was very friendly. They did a great job getting my family into a well needed vehicle. Thank you guys so much! We will be back??


Wonderful Experience

5
tyandcorn1 on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the beginning, working with us online to the final signature, this dealership and its people made our new car buying experience the best we have ever had. We purchased a Kia Soul and they worked with us every step of the way. We love our Soul!


Excellent Service

5
bulldogfans34 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to buy a used Soul and left with Two Brand New Souls. Todd and Jonathan were both a pleasure to deal with. Thanks so much for making it easy to do business.


Great sales experience!!

5
Beau2015 on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2015 Sorento within the last few weeks from Kia of LaGrange. The experience was positive from beginning to end with the help of Dustin Hester and Internet Sales Manager Randy Jackson. There was no pressure, just an honest, very friendly, and up-front attempt to help us get what we wanted, which they certainly did!! Thanks Kia of LaGrange!!


buying new car the easy way!!!

5
verygrateful on 08/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had researched 3 different places, 2 kia dealerships and one car lot, for kia sportages'. I was told many different reasons as to why my interest rate would be high, to difference between what I would be given for trade in. I was so drained from being jerked around, I almost decided to fix my old car and give up. I went online to kia in Lagrange, found a sportage I liked, and emailed Johnathan. The emails started early in week and then we talked on phone but never had I actually met him face to face. That same Saturday, I went to Lagrange, met Johnathan and went home with my car!!!! Easiest buy I have ever made!!! He made turned a very nerve racked situation into a very smooth transaction and I will forever be grateful!!!!


epicly awesome!

5
imajoiner on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Never experienced so much help in a dealership! Eric did an awesome job working to get me in a new car. A big thanks to him and Ladd for their hard work!


Awesome sales people

5
Mrsjackson01 on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into kia of Lagrange looking for a new car and the sales staff at this dealership went above and beyond to make sure my husband and I were comfortable an informed throughout the entire process.


Hanging out with friends

5
Roger w. on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was able to tell Eric what I was willing to spend then he was able to give me several options. Of what would not only work for me but would give me moor car for my money. We had a great time literally we grabbed some wings whent back to the dealer ship and hung out ate some wings and made the dill On the 2014 Soul with 20,000 miles car looked new. The pepole at the deilership wear great made me fill like i was part of the family. Eric done a great job by just finding a car that would work for the budget that I gave him. Thanks Eric Roger Wilhoite


A+++ Auto Sales Experience

5
VickiTommy on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We gave an excellent rating to KIA of LaGrange because of the warm and friendly customer service from every person we met at the dealership, the thorough and comprehensive knowledge of the vehicle we were looking at, the efficient financing/paperwork process, and the true desire to provide the absolute best service they could possibly provide. Kudos to everyone at KIA of LaGrange and the great product they make. We made a look-only visit three weeks ago and Kelvin Thornton graciously showed us their inventory and answered any questions we had. During those three weeks, we kept in contact with the dealership through messaging and calls with AJ King and Brian Moncrief. When we arrived at the dealership today, Eric Talley looked at our needs/wants and financing to tailor our visit to specific vehicles on the lot. We were not surprised to fall in love with the very first vehicle Eric showed us. Eric is a #1 sales rep and we appreciate his work with us! Ladd Hammond made the financing and paperwork clear and efficient! Overall, a wonderful experience! We drove off the lot with our new KIA Sorrento SX very happy customers and KIA owners! Thanks gentlemen!


Trade in

5
Sweetheart on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traded our '14 Sorento for the new '16 Sorento & we love it! This makes the 4th Kia we have purchased. Great dealership to deal with.


Getting a great deal

5
Riored504 on 08/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a great deal and my salesman, Dustin Hester was super helpful and courteous. The finance people finally got me the payment I could handle and I love my new Kia Rio 5. Will be telling all my friends about Dustin and sending him customers.


Great Service!!

5
dylannlindsey24 on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Kia of Lagrange was GREAT!!! Everyone treated us with kindness and made buying our first brand new car exciting and fun! Never once felt pressured to buy on the spot, we left the dealership knowing we got a great deal on a beautiful car! Worth the trip from Newnan to Lagrange!!!


Great Service

5
CT on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our third time purchasing a Sorrento from this dealership and as always service was great. Everyone we dealt with was professional and courteous.


Amazing service!!

5
atchattin on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kia of LaGrange got me in a brand new car when no one else could!! I would gladly drive the 2 hours to buy another one. Jonathan and AJ worked some true magic and I would absolutely recommend anyone interested in buying a car, go to Kia of LaGrange. AMAZING!!


Over the top service!!

5
ldynbama36 on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Go to Kia in Lagrange, GA to get the best service I have ever seen! From sales with J. Bowling to the insurance lady, you get nothing but quality customer service! I HIGHLY RECOMMEND!!


Dustin was great he is a great sale rep

5
bigboypope on 07/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my wife had a great experience at the dealer ship I will buy from them again all of the people r nice and will work with what ever u have going on


Our First Car

4.2
DCadenhead on 07/25/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Our experience with picking out our first car was wonderful! Once it came to the paperwork they were a little bit all over the place. Each person there helped us in any way they could to fix the problems that happened with them filing paperwork. Aj King was a great salesman and we will tell anyone looking for a car about him.


new car experience

5
dyer1002 on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Being first time new car buyers my wife and I had no idea what to expect. With very little advice and guidance we were pretty much walking blind. However: From the time we walked in to the door until it was time to drive our new 2015 Kia Rio5 home we had an amazing experience. It all started with a simple phone call to Eric Talley who was most patience, kind , and understanding. Eric walked us through step by step. When it came time to pick out a car the Kia Rio5 turned out to be a perfect match for my wife and I. It meets our needs, without breaking the bank with a few luxury's that are nice we have never had in past cars. I would like to thank each and everyone of the staff members of Kia of Lagrange you guys made buying a new car a fun experience, and stress free.SincerelyNew car ownersThe Dyers


Kia Optima

4.3
chuck on 07/19/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The people were great to deal with,and they had a great selection of cars.We were in and out in no time at all.My only problem that I had with the whole deal was the 2 year old Optima was that it had curb rash on one of the chrome wheels and I wanted it replaced.The salesman said that it was too expensive to replace and it would cost about 1850.00 dollars to replace.After buying the vehicle I did some research on various websites and they were about 320.00 new.No one likes to be lied too.


Buying a Kia

5
Jake8825 on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did a great job getting my family in our new car.Aj King works his hardest, just to satisffie his customers. We loved dealing with this dealer.


Satisfied Customer

5
bellanointed on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my Kia Sorrento 2 years ago and I live it. The sales personal was great and the sales manager was very knowledgeable. I will referred anyone to take that drive you will be satisfied with the service.


Dustin was great from start to finish!

5
JkBailey on 07/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I submitted a request to be contact and Dustin called me and went over everything with all the options on the Optima. We live 45 minutes away and he was very appreciative of our time and never rushed me on the phone with all of my questions. We drove up, looked at the car picked it out and Dustin took care of the rest with Randy. The whole dealership as a whole is very warm and welcoming! We had went to another well known Kia dealership where we live but decided to shop around and I am glad we did! Was able to buy more car for about the same price with Dustin.


Very clean and helpful staff.

3.8
James buzard on 07/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 1.0 Overall Experience: 4.0

Very clean dealership and knowledgable staff. Had plenty of vehicles to choose from. Eric knew about the products he was showing. Feel that the price is higher then we wanted to pay even with the Kia k plan. Originally wanted us to pay $2000 down and $675 a month on a base Sedona.


This was our 2nd Optima our 1st was totalled, saved my life.

5
MCAJR04 on 07/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ and his Manger were great in working with us and understanding our situation. When our 1st Optima was totaled after having it only for 9 months we were EXTREMELY upset and unsure what we were going to do. AJ was very patient and helped us for several months before we finally found the right car for our 16 yr old daughter.


2014 Jeep Compass

4.2
Romancuse on 07/04/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was shopping for a first car for my 16 year old daughter and had been looking on the internet for several weeks. I ended up having multiple conversations with the sales team ( Jonathan & AJ) before making the 90 minute drive to Lagrange. Upon my arrival all was as had been discussed and the experience was positive all the way around.


Drove the car to me 100 miles away

5
TeeSugMoKitties on 07/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not say enough about this sales person. AJ has been a pleasure to work with and this is second Kia we have purchased from him in a year. My wife and I am currently very busy with work, so to accommodate our business AJ was able to do everything over the phone, took lots of photos, and then drove the car to us. He drove over 100 miles just to ensure that we were well taken care of. It has been a pleasure working with AJ and I assure you that I will be going back to him for our next car purchase. I suggest you do the same.


A Great Experience!

5
KatCampbell on 06/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our 16 year old daughter has been saying the only car she wanted to look at was the Kia Optima. We called and spoke to Jonathan and told him what we were looking for. He told us he had several for us to come look at and test drive. We got to the lot and Johnathan pointed us in the right direction. My daughter immediately found the one she wanted. This dealership has a fun and relaxing atmosphere....very enjoyable experience.


A dealership that recognizes a new way to car shop.

5
Buruko on 06/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most dealerships use their website and 'internet sales' departments as nothing more than lead generators. They don't want to discuss business or numbers electronically they just want to get you to the dealership to work the common car sales tactics in order to make a sale. Out of 7 dealerships contacted KIA of LaGrange worked with me to put a deal in place that put me in the driver seat as well as the party that had to be the most trusted as the entire deal was dependent on my honestly regarding my own credit and condition of my trade-in. So if the deal wasn't want I wanted it was all my own fault, they had put everything in place for a great deal.They even worked with me to find the right car electronically. I was set on certain features so I was looking at a specific trim level, once they realized what I was really looking for they found me a car on the lot that wasn't even in the system yet that had everything I needed. They sent me photos on the spot and details for any inquiry I made. Once we hammered it out I made the 40 mile ride to their dealership, in about two hours I was riding home in my new car paying EXACTLY what we had agreed too without me EVER having to set foot on the showroom floor. It was the BEST car buying experience so much so that my wife has decided when she is ready for a new car we will be going back to KIA of LaGrange.There are a lot of dealerships that say they want to treat you like family, KIA of LaGrange is the first to make me feel that way without saying it.


Very good experience!

5
Marmerritt on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at Kia of Lagrange. They helped us pick out the right car and fit it into our budget. Jonathon was very helpful.


It was awesome!

5
carlanicole04 on 06/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was a first time buyer and I was so thankful to have got such a great service. He did a great job getting me financed and finding the perfect car for me. Even after I bought my car, he is still staying on top of everything and making sure I was happy with my purchase.


Great Experience

5
Mbrulotte on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just got our 2016 Kia Sorento from Scott Tiffin. It was a great experience! This is our 5th Kia purchase and by far the best experience every time we have used a different salesman. They usually rush you or push you into something! Not Scott! He was very nice and informative and let us do all the talking and deciding! Very Happy! I will definitely be sending everyone to Scott Tiffin at Kia of Lagrange! Also the manager Pat was very nice and friendly and hands on! We also worked with Kelvin Thorton online before coming in and he was very friendly! So we were very well taken care of from start to finish!


Good:)

4.8
Happy on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Scott Tiffin was very professional. He took care of me without a very long wait time. He followed up when necessary. I would recommend Kia of LaGrange to anybody.


The service was outstanding.

5
PatterBev614 on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Talley is extraordinary. His professionalism was way above the call to his salesmanship. I would recommend kia of la grange to anybody that needs a car because Eric Talley is the man to see. Great job!!!


Sales/Customer Service

5
GregoryZ on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My mother (86yrs of age) needed a late model used car for local driving. The Kia Dealership was recommended by a church member. I had read several good reviews on Kelvin Thornton and when we arrived at the dealership he was the one that walked away from what appeared to be a staff meeting to see if we needed help. Kelvin was very helpful filling my mothers wish list for the car she wanted at a price in the range she wanted to pay. But most of all he was very patient and detailed in explaining the operation of the car to her, which was very helpful as she was replacing a 25 year old car.


Bought a car

5
Dawn on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am giving a good rating because Dustin Hester my salesman went out of his way to give me excellent customer service. He was friendly, accommodating and made sure that I got what I wanted.


Excellent

5
Lsanders87 on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and patient. Let us look at numerous choices between vehicles. Never pressured us. Stayed within our payment range. Will use for future purchases.


Pleasant experience with a good team.

5
CLEMark on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team at Kia of LaGrange were helpful in finding the car that I was looking for with the features that I was looking for and they answered all of my many questions in a professional and courteous manner. They were knowledgeable and forth coming with important information and walked me through the experience. I felt very comfortable with Kelvin and the team at Kia of LaGrange.


New car

5
Myrio on 05/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin was excellent at getting me what I needed. Great customer service. Go see him.


No Hassel car buying experience

5
KimW on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After dealing with a local Kia dealership, I was put in a car that they said would be the only one the bank would finance, however, it was not the type I wanted. It was a base model with manual door locks and manual windows. Six days had gone by and they still were haggling with me over a down payment etc. and telling me that I wasn't financed until I put up the down payment then they could get me financed. (I thought the bank had already said the only car I could get in was the one they had me driving for days) I took the car back to them and told them I had contacted Kia of Lagrange. They then said they could get me the same deal. (the black rio with the power package that I wanted) When asked why they couldn't have done this all along they responded by saying Lagrange Kia was not charging taxes and I would end up owing. I had already spoken to Jeff Adams and Kelvin Thornton and gotten pre-approved for a 2015 Rio, Black with power door locks, power windows and remote door entry, with ZERO down!! I drove to Lagrange in the Kia that the other kia dealer had me in. Kia of Lagrange had offered to deliver it back to Columbus for me. I left in the Kia I wanted! The customer service that both Kelvin and Jeff gave me cannot be beat. They were both very professional, courteous and went out of their way to help me. Every phone call and text I made to either of them was replied to promptly with all my questions answered. The ease of buying this car was the best. I was greeted by Jeff as soon as I arrived and within a few hours I had gone to finance and signed a hassle-free contract with no-one pushing me into anything! I cannot express the excellent care I received from my very first contact with Kia of Lagrange. I would recommend that anyone looking to buy a car go see this dealership before you waste your time anywhere else.


A Car Buying Experience That Was Actually Easy

5
GaylaHogan on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I usually dread purchasing a new car. However, due to the exceptional staff at KIA of LaGrange, this was an easy purchase. I had a wonderful salesman, Eric Talley, and he made sure to find the perfect car for me! Financing was painless and I feel like I am lucky to have such a great deal. Everyone there is friendly and professional. Couldn't ask for a better staff!! I love my car! Thanks again KIA of LaGrange!!


Great Dealership

5
Rbamay514 on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Talley did an amazing job finding me a new ride. Best sales person ever. He has the best service I ever seen. Thanks again Kia of Lagrange!!!!!!


Great service, great deal

5
pickypurchaser01 on 05/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I liked the variety of choices and the service was very knowledgeable and helpful. I was undecided between the Forte and The Sportage. I was not rushed into making a decision. I took my time and am very pleased with my decision. "NO BUYERS REMORSE"


My First brand new call !!!!!!

5
Keva on 05/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Talley help me get my brand new 2015 Kia Forte !!! I couldnt believe it, I have never been to another dealership and got the service that I got from Kia. They made this process as easy as they could. Eric walked me through the whole process not as a saleman but as a person that really cared about helping me leave Kia with no only a starter car but to build me credit but with a brand new car. I was shocked he pulled it off, but when first talking to him he promised I wouldnt leave Kia without a car and he was right.. I was nervous going in but Eric and the other staff laughed and talked to me until I felt more comfortable. I feel as if Eric could get everyone in Lagrange area and the surroudning area a Kia, he would hard to do so. Even after purchasing my car he stills checks on me to make sure everything is going well and that I dont need anything. Eric Talley and the Kia staff were wonderful.


Purchase of a vehicle with Kelvin Thornton as my salesman.

5
Truitt1999 on 05/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Kia of LaGrange because I have heard so many wonderful things about the dealership. My salesman was Kelvin Thornton. He was very friendly and showed extreme passion for his job and his customers.


Customer service

4.8
Ward on 05/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr . Thornton was very friendly. Energetic and informative. He helped me with finding a car although not in my price range he was honest and user friendly. In the future I would consider purchasing a new car from Kia of Lagrange. He sent a video text that explained everything very informative and motivating.


Great buying experience

5
cjohns6201 on 05/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy no hassle sales team. This was my first new car purchase in 10 years and they made the process seamless. They gained a life long customer!


Overwhelmed, Dustin has a perfect 10, from me.

5
Epeedee on 05/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very proud of my 2013 Kia , Dustin was very professional with me and my needs for good transportation I was very much impressed.


Great!!!!!

5
Leo's Meme on 05/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman was so professional, friendly and knew everything there was to know about our new Sorento. He made our job of buying our new vehicle a breeze, the hardest decision we had to make was what color we wanted. We would recommend KIA of LaGrange to anyone looking for another vehicle and more so recommend our salesman Jonathan Bowling!!


Simply Amazing!!!

5
ReBecca0405 on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the best experience in buying a new car that I and my husband have ever encountered. Jonathan Bowling was simply amazing!! His knowledge of the vehicles was superior and his personally was extremely friendly. We highly recommend Kia of LaGrange to anyone looking for a new vehicle.


A visit turned into a car purchase

5
jean46 on 04/27/2015

Customer Service: 5.0 Overall Experience: 5.0

My husband (Ellis) and I stopped at your Kia of LaGrange dealership to look at cars. This was our first day of car shopping. We received the best of service from Kelvin. Our visited was so wonderful,that we left Kia of LaGrange as new owner of a 2015 sorento. Great experience and we loved our Sorento!


Great

5
Alisa on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Aj was awesome! It was my first time buying a car he made it easy and hassle free! He was very knowledgeable and super friendly!


Wonderful experience

5
Brittiany on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wouldn't visit any other Kia dealership because of the experience I had here with Brandon Worle. He was the most helpful and very impartial in giving advice. He knew information on every model. Even bought me Chicfila for lunch.


AWESOME

5
speckledswimmer on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ was an outstanding salesman. He made my car buying experience enjoyable, and really helped me make the best choice. He also went above and beyond to assist me.


Customer Service

5
SalesRep on 04/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Customer Service from Kelvin. Fantastic job working with me. Enjoyed my sales experience with Kelvin. Met all of my needs, job well done.Andy Bush


Great team of guys at KIA!

5
kaciecadenhead on 04/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a PERFECT car buying experience with AJ King. I'm one of those people you don't want to deal with in sales (I can't make up my mind buying shampoo, much less a $20,000 car) but AJ was so patient and informative that he made the experience a pleasure. He is EXTREMELY knowledgeable and can answer any questions you may have. He was also very honest and straightforward-- he never tried to sell us anything outside of our budget. The entire staff was a joy to work with!


Great Customer Service from Kelvin

4.6
Diane on 04/24/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased my 2015. Kia. Sorento and have always had great service and communication from Kelvin. He keeps me updated on my service visits and he is always kind and courtesy. Kelvin is the reason I purchased from kia of Lagrange, I liked his customer service from the first day I contacted the dealership. I had spoken to other dealerships that were closer to my home but Lagrange and Kelvin won!All team members mentioned below were outstanding as well.


Great services I purchase 2015 Kia Optima from Kevin thronto

5
Melissa on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesman Kevin thronton , friendly ,caring, meet all our need,gave us a great deal.kelvin I communicate With Kelvin For a bout two months before I decide to purchase my car.. I visited other Kia deal ship but wasn't please with service i receive . But when I came Kia of Lagrange I was very pleased with my salesman Kelvin.


Best experience ever buying a car

5
LGCDELT0333 on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A.J. did a fantastic job working with me. This is not your typical car salesman. Over a period of two months he talked with me, showed me many different cars, and about different specs. WE test drove many cars and my wife and I always felt that we were the top priority. It was a pleasure dealing with the folks at Kia of LaGrange!


Awesome

5
Miathekiaowner on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience...not a place to force the buyers hand, and super willing to help out all financial situations. I was treated with respect and importance.


Amazing!!

5
Pastor Keith on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Adams was phenomenal! Extremely genuine...no 'high pressure'...treated my wife extraordinarily well! We will continue a relationship with Kia of Lagrange for future sales...we will certainly recommend them to all our friends (going up on Facebook!). I do not express gratitude or praise falsely...Jeff Adams made this car purchase a pleasure and an excellent process...it was done entirely by phone, text, and e-mail! Fantastic experience!


God fearing and understands the needs of the customer

5
MarjorieD on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin Thornton gave excellent advice and service. As a customer he saw that I was treated fairly regarding price and best option forme- a 2015 Kia Optima. His customer service extends way beyond the date of purchase. I am enjoying my car. SILVER GRACE..


Quick and easy

4.6
dagosr on 04/22/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Super easy transaction, Kelvin handled everything I asked him to. I am not the typical buyer and think I was a bit hard to deal with but he never gave up. Would buy from him again.


Very helpful, caring and thoughtful group of people.

5
audreystephens on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Talley was very helpful and honest with me and my situation. He was very respectable and was trying to help me as much as he could. I would truly recommend sending my friends and family down to see him. I really enjoyed my time I spent at the dealership. I usually hate going!


Right to the point...

5
mattie0327 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kyle Allen was a pleasure to work with. I told him exactly what I was looking for and he brought the car around and that's the one I bought. Wonderful experience!!!


Quality purchase

5
Justin334 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin did a great job getting me into my mustang would gladly deal with him again in the future. He made my first purchase on my own a breeze


AWESOME PURCHASING PROCESS!!!

5
Greenwood, Shirleye1013 on 04/22/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I've always dreaded..car dealerships with a passion, My experience with Kelvin Thornton put a new face on car salesman and going to the dealership! Customer satisfaction was most definitely his ultimate goal. He was very consistent, not overly aggressive and very informative! I applaud him because he never gave up on me, as I am definitely not your normal car buyer! Awesome experience because of Kelvin's patience and determination as well as very respectable in allowing me to make my decision to purchase; but very helpful at the same time. All I can say is that he went over, above and beyond in making sure that this was as accommodating and as easy as possible! Will definitely recommend and thoroughly enjoying my 2016 Sorento!!


Easiest Car Buying Experience Ever!

5
Matt829 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I filled out the online form and was contacted by Kelvin in under 30 minutes. He found the car I was looking for and we handled everything over the phone. I showed up a few days later and took it for a test drive. I was at the dealership less than an hour and walked out with a new Rio. Thanks Kelvin for making this the easiest car buying experience ever!


Best car buying experience ever.

5
kchitwood on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin Thornton is the reason I bought a Kia. I have always been a Ford owner but Kelvin assured me I would LOVE Kia . So here I am 6 months later LOVING my Kia . I really put Kelvin to the test , asking him numerous questions , numerous times. I live over an hour away from this dealership , passing 2 other Kia dealerships on my way . I am now a loyal Kia fan . Thanks Kelvin.


Best salesman ever

5
Super mom on 04/22/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelvin a great salesman..He is what I call a true salesman can't find them anymore .Kia should be happy to have him on their team


Polite and friendly

4.6
Carley on 04/22/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kelvin was our salesperson and he made our car buying experience go smoothly and he was very polite and helpful. A very friendly dealership with knowledgeable staff.


Very good experience

4
Richard Crockett on 04/22/2015

Customer Service: 3.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Kelvin was very good to me and my wife.We bought a Sorento and traded in a Rio. We have been very pleased with our new car. rcrockett2


They were very fair and honest and willing to work with us

5
HomeloansbyJohn.com on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a very pleasant experience. Kelvin was very honest and forthright and worked to get the deal tha we wanted. Will definitely use the again and refer others to them.


Amazing

5
Rnliz7 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ made you feel like family. He was so professional and knowledgeable. All my questions got answered. I was only buying Honda and now I am only for Kia. I got my daughter to buy Kia and working on my mom. AJ was so fantastic. Kia couldn't have a better employee.


Buyer of 2015 Kia Soul

5
Alexandra1312 on 04/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Aj is awesome! He's very knowledgeable and will work hard to get you the best deal he can for the car you want. I would recommend him to anyone looking to purchase a new car.


Kyle Allen Is top knotch

5
Damon Adams on 04/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very reluctant to believe anything from a salesman. I called Kia originally to get some information about Kia vehicles. I am a hard customer to deal with. Kyle Allen answered the phone and won me over from the beginning. He is down to Earth and did not pressure us in any way. I told him exactly what I wanted and didn't want and he bent over backwards to make it happen. After the sale of our car the customer support did not stop. Kyle has stood by every word he told us.Everyone at the dealership made us feel at home. Randy Jackson the finance manager took time to answer every question we had. He made us feel confident in our purchase.We love our car and will be back to see the team at Kia of Lagrange again.


best car salesman ever

5
Elaine on 04/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kyle Allen - more than a car salesman, but a true friend. Never met him before this sale, but i can guarantee i will not buy from anyone else again. He was kind, honest, down to earth, and a truly good guy. He found exactly what i wanted, and fought to get the right price for me. Then, he was so good that a week later, i bought my daughter a sorento from him too. He was so nice and friendly. Please use him and buy a vehicle from him.


Best car buying experience ever!

5
angela30276 on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience ever. I reccommebd Kia of Lagrange to every one. Best car buying experience I've ever had seriously Brandon was great! I bought a jeep and I absolutely love it, Brandon made it so easy!


Rememberable and kind

5
Missesdanielley on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I felt confident in my purchase, because of AJ. He made me feel comfortable, economical and safe with me new car. I drove off the lot and happy as a person can be. Thank you SO much AJ and Kia of Lagrange


I love my car!!

5
jessica85 on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Purchased my Kia Sportage back in the fall and love it! My salesperson Kyle Allen was very professional, polite, knowledgeable about all cars on lot and bent over backwards to get us in the Sportage.


Purchased my mother's car

5
gamebear on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kyle Allen was our salesmen. He did everything he could to help my mother and he was professional, polite and knowledegable. Appreciate the time and care he took handling the purchase of my Mom's new car


Great

5
bobm on 04/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great overall experience buying a vehicle. Sales representative was very helpful and great to work with. Had a very good experience dealing with him.


Made buying a new car a better experience

5
lauren222 on 04/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service. Our sales person, Shaun, was very helpful and wasn't pushy - which was greatly appreciated. Worked with me on finding the right car for me and getting the lowest payment possible. This was my first time buying a new car, and they made it as fun and painless as possible. The interior of the dealership was also very nice, clean, and welcoming.


Excellent service by Jonathan Bowling

5
Angelaus on 04/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I experienced good service purchasing my new Kia Forte. Jonathan Bolling really worked with me and my budget and was able to get me approved.


very nice

5
Clinton6880 on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Enjoyed the whole process. Told him what we can pay there was no back and forth, he got it there. They kept my kids entertained. We got lunch and a new car.


Everyone was very helpful.

4.7
Brenda on 04/18/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kyle Allen was our salesman. I will refer him if anyone wants a new car. I bought a Forte in April of 2014. There were problems so we decided to go for the Optima. I love it. Kyle was very helpful in getting us to the payment we could afford. He has worked for us many times and been very respectful as well as knowledgeable. He was professional in every way and a very upbeat kind of person.....a real genuine kind of guy that makes you trust him. I will use him again if I have to buy another car.


First time new car owner

5
Dnlindsey12 on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing personality and extremely knowledgeable on the car I was looking at. Great customer service. He knew the price range I wanted, and kept me there.


My First Car

5
Crobins8 on 04/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my first car with Eric and the experience was amazing and everyone was very friendly. This dealership set the bar very high with their customer service and next time I buy a car it will definitely be with them.


$42,285

Mileage: 15

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: LaGrange, GA

Engine Type: 1.6L I4 16V GDI DOHC Turbo Hybri

$49,285

Mileage: 20

Color: Other

Transmission: 8-speed Automatic With Auto-shift

Body Style: SUV

City: LaGrange, GA

Engine Type: 2.5L I4 16V PDI DOHC Turbo

$59,999

Mileage: 52436

Color: Black

Transmission: 10-speed Automatic

Body Style: SUV

City: Lagrange, GA

Engine Type: 3.5L V6 24V GDI DOHC Twin Turbo

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