Great Service
Steve was very professional and willing to work with our convoluted schedule! Aaron Cox was also very professional and made our buying experience a good one!
Wife's first new car!
After 30 years, I never thought I would be able to afford to buy my wife a new vehicle. Stephen took some time to explain how a lease has changed over the years and it was a great way to be able to afford a new vehicle. Today I get to see a great smile on my wife's face as she drives her new Ford Explorer into the garage. Thank you Kerlin's!
Mint Expedition, Mint Service
We had a GREAT experience with the Kerlins when we recently purchased our used Expedition. Hugh, and Aaron helped us find financing that was more than 4% less than what we had on our trade in. They even surprised us with a giant bow placed on the hood when we came out to take her home.
Same family feel as always.
Leased Fusion for a great deal! Rick worked hard to get car traded so I could capitalize on the rebates! Finance guy Aaron was great
Superior Customer Service
Stephen Caudill was the most awesome sales person we have dealt with in some time. We recently moved here from out of state and the staff at Kerlin Motors made us feel very welcome. Thank you all for such a wonderful experience!
Love The Kerlin WAY!!
Process super easy, very straight forward and most of all FUN!! You guys get an "A"
Friendly no pressure atmosphere
Nice friendly atmosphere, greeted very quickly. Had a good experience and everything was smooth.
Adam was a great help!
Outstanding service. Very friendly and worked with me too. Completed some repairs before buying. Great dealer
Great service, no pressure
I definitely recommend this place. Great buying experience with friendly service without the pressure.
Easy Experience, Great Value, First Class!
I was referred by a previous employee of Kerlin Motors, which in itself says something about the company and the people. I did a lot of price shopping and they had the best mileage to cost ratio on the model I wanted. In terms of their interactions with me and easy of transaction, I felt like a priority through out the process. Kerlin Motors will get you a great deal and treat you right.
The worst dealership EVER!!!!
If you live in the Silver Lake, Indiana area, and you're looking for a new or used vehicles, please do not go to this dealership Kerlin Motor Company! They're the worst dealership ever!!!They're customer service sucks, they take advantage of people, and there vehicles are garbage!!! I know someone that purchased a vehicle from them for about $25,000. They had it less then 10hrs and the vehicle broke down. They took the vehicle to the closes Ford dealership and they were told that the vehicle needs a new Engine! Please share this message and save the next person from purchasing anything from this dealership that take advantage of our people! #badbusiness
Amazing!
Everyone one at Kerlin's was extremely helpful. Adam was great in showing me different vehicles and really listened to what I was needing! Jay who did my financing worked hard to get me the payment I needed and a great interest rate! Their sales manager Shane was extremely professional and helped make my car buying experience less stressful. I would recommend Kerlin to anyone who is wanting to buy a new or used vehicle!
Wonderful Experience!
Made the drive down to Silver Lake from Granger to purchase a used 2012 Honda Accord that I found online. It was worth it! The entire experience from initial e-mail contact to driving off the lot with the car was, hands down, the best experience I've had with a dealership. Troy Burns, the sales associate with whom I worked, was wonderful. Even the little bit of back-and-forth on the car's pricing was a breath of fresh air (and that was all done over the phone): none of those awful "tactics" that make one resent the whole process. Everyone I met at the dealership was great. I've never had a great experience (have had some good experiences), from beginning to end, with a dealership until this one. Though they are a Ford dealership, and I'm always looking for Honda's, when it comes time to buy again, they will be the first place I call to see if they can track down a Honda for me. Can't recommend them highly enough. I hope more people in the Indiana area will consider them.
Leasing vehicle
When i was greeted on the phone by Megan Cotter asking about a vehicle to lease she was very polite and professional.when i arrived at the dealership it was very clean and the employees were very helpful in the process of a test drive and the paperwork.I would recommend anyone looking to buy or lease a new or used vehicle to visit KerlinFord in Silver Lake Ind.my overall experience was fantastic and would definitely buy or lease again.Ask for Meagan she is very polite and courteous.
helped me find the right car
I enjoyed working with Megan at Kerlin's. I was able to test drive several used Ford Escapes and found one that fit my needs.
awesome!
Both Shane's were great to work with. Highly recommend
It's good to deal with customer-oriented business.
I've had a Ford vehicle that I purchased elsewhere serviced at Kerlin for years; and they always treated me fairly and honestly. Three months ago, we ordered a new 2015 vehicle; and the entire process was very friendly, not salesperson driven, and therefore very comfortable. No one tried to talk us into anything we didn't need or want. And the dealership worked hard to answer all of our questions (including ordering a paint sample in advance for a new color that came out in 2015, so that we could decide whether it was the color we wanted). It's a dealership with integrity, honesty, and straightforward relationship with its customersand this seems to be a rarity nowadays.
very helpful salesman
Emailed Kerlin on a truck I saw on cars.com and within an hour or two I got a call back. Got the specifics on the truck and was emailed an application for financing. 20 min later got a call saying truck had a long list of fixes. Thanks for he heads-up so I didnt drive 8 hrs for a headache!
Great Experience
Easy, no pressure purchase. Very pleased! Would do business with Kerlin anytime!
Mileage: 39043
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Silver Lake, IN
Engine Type: 1.5L I3 12V GDI DOHC Turbo
Mileage: 26121
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Silver Lake, IN
Engine Type: 2.7L V6 24V PDI DOHC Twin Turbo
Mileage: 31948
Color: Other
Transmission: 10-speed Automatic
Body Style: SUV
City: Silver Lake, IN
Engine Type: 3.0L V6 24V GDI DOHC Twin Turbo