Kelly Nissan

Awesome Dealership.

When my wife and I went to Kelly Nissan we were attended promptly and with care, We had just gone that day to several places and we were not pleased with the way took care of us, others treated us like we owed them our business. At Kelly's we were treated like family and with respect. John our sales person was on point with our needs and met our Budget. I highly recommend Kelly's Nissan to all. We are very happy with our new 2016 Murano.

Good experience

Over all experience was great . John was a great salesman. Straight to the point. Found me the exact vehicle I was looking for. Very friendly and explained everything to me. I was very happy with his fast service.

Great Place to Buy a Car

Kelly Nissan in Oak Lawn, IL is a great place to purchase a vehicle. I did business with Michael and he was very knowledgeable and helpful. The process was smooth and I felt that he was an honest car salesman. I highly recommend this place for buying or leasing a vehicle.

Professionals in Customer Service

Diego Arce was extremely helpful! Not only did his cheerful attitude make our visit pleasant, but his service was beyond our expectations. Answered all our questions during a big purchase which was much appreciated. Thanks Kelly Nissan and huge thanks to Diego!

fanatic people!

Everyone here at Nissan is very and accommodates to your needs!

Got an immediate response

They contacted me immediately to set up a test drive. Very courteous & professional. After talking about the vehicle, we decided to purchase something larger, though.

Since 2005

A great bunch of guys to do business with Ive been going to this dealership since 2005 i bought 4 cars and plenty of service.

Ms. Mary Ann Hairdton-Prah. Purchased 2016 Nissan

Excellent customer service and Antiono Davis was very knowledgeable of his products

Ms. Mary Ann Hairston-Prah, would like to commend

Sorry , I just got to filling out this survey. Antoino Davis was professional, courtesy, knowledgeable off the process. From the time that I call in he was very attended to all my needs. Antiono understood all my needs and help me to get the car finance to rebuild my credit on a second chances program. I had went to other dealers and they kept playing games with me. I want to thank Antoino Davis for his diligence in making the the sales.

Great Job

They did a great job helping my father with OK credit . and got him in a new car and help him get out of the bad deal he was stuck in . Thank you Nissan kelly

Certified Car Purchase

Jerome Brown was a great sales associate! He definitely knows how to deal with customers needs.

Buyer

Kelly Nissan staff and sales person Michael hatchett was very very professional and very patient .. Excellent service !!

kept their word

We traveled from Michigan to get our new car from Kelly. We saw the ad on line in auto trader and couldn't believe the price difference for the same vehicle that we received a quote on here in MI. Started communicating with Calvin and Tati by email and then phone. We also had a vehicle that we were trading in so when we arrived we anticipated having problems. To our surprise there were none at least none caused by the dealer. Nissan had issued a recall for some part behind the radio that would cut the radio out and they worked on finding the part everywhere. They offered to put us up in a hotel and provide dinner if they couldn't find the part They found that the manufacturer of the part was a half hour away and went to get the part and installed it immediately so that we could get back on the road. Great service, good communication, and well worth the $49 it took us in gas to get there. Calvin and Tati are awesome, have had communication since purchase and will go back again.

John Vanek very good with customer service

would like to John Vanek for helping with me getting my second car is customer service was very good

Great Place

I went to this dealership to purchase a new car even though it's about 45 mins from my home mainly because of the advertising on the web about the second chance credit program. The dealer was easy to work with and I was able to get a car I'm really happy with within my budget. They treated me respectfully and worked with all of my needs. I would highly recommend this dealer!

Informative and friendly'

Paul DeGrazia was a pro who made the purchase a pleasure. This is the third Altima I purchased from Kelly and I am satisfied with the service, the sales people and the dealer.

Smh at this place

Let me start off by saying this dealership is a complete rip off. They're terrible with customer service and communicating with customers. They try to convince to buy a used car that knowingly will lose value EXTREMELY fast, make a bunch of 6-month, 12-month promises. The car i purchased they lied to me about the extended warranty and it's active periods. I bought a Impala with 80k miles.The car was under factory warranty until 100k, and my extended warranty THEY OFFERED was suppose to be until 140k. However at 107k, the impala transmission with out and the extended warranty did start from the sale date NOT WHEN THE FACTORY EXPIRED like i was told. Of course i ended up paying over $1600 to fix the car. But do you think they worked with me to get a new one? Absolutely not. I HATE THIS DEALERSHIP AND I WOULDNT SEND THE MOTHER OF MY WORST ENEMY THERE. GO TO WESTERN AVE NISSAN!!!!!!! KELLY NISSAN are full of crap. They only work with non-credible banks that you have a hard time accessing information of your account to. John is one to avoid!!!!

Only the Best Survive

My 1997 Nissan Maxima is alive thanks to Kelly Nissan. 2 cars 31 years with Kelly! Thomas goes beyond to help me every time. A clean car every visit. What's not to like.

livelife

I love my new Nissan altima it the best car and the employee that helped me was the best he took no time gets me in my new car

Great service

Excellent service and very nice treatment of the customers. Also very clean and well designed place. Definitely would return.

Excellent and fast Service

I liked the attitude of the staffs and how everything went as soon as I enter the building. I was told what the deal is as I told the sales guy my situation, and before you know it, I am walking out with a Vehicle. I like the fact that only Nissan run your credit, unlike others where they use multiple Banks to run your Credit. Overall, I liked the service and will recommend Kelly Nissan to people.Employee Dealt with:Laird

Kelly Nissan

My service advisor Thomas Johnston is the best, he is very knowledgeable and extremely experience with the service team. The Nissan Service Team is exceptional, I would highly recommend to everyone needing service work performed.

First Car purchase!!

My goal was to have a smooth experience when purchasing my first car. It could not have gone any better! I would like to thank Jose Silva for explaining everything to the dot! The staff at this dealership is so helpful, and Jose was able to answer all of my questions! They even included car insurance for a couple of days! They had a great variety of cars, which was so great...except when you are indecisive! Thankfully I found the right car for me, all thanks to Jose and the staff! Thanks again !

Great Attitude and Helpful

When I walked in they greeted me at the door ask me am I looking for someone in particular, I told them what I was looking for I was very specific about what I wanted and the Nissan staff made sure I was taken care of; I was sitting long they were straight to the point with me and they help me my price range on my vehicle which was great!

Worst Experience Ever

I left Kelly Nissan on April 1st and in my 2010 Nissan not even two weeks later after my exhaust was smoking really bad I took it to my mechanic and he told me I should not drive anymore because my car was burning oil and I purchased a vehicle that had engine problems. I called Kelly Nissan and spoke to Tony the sales Manager who was not helpful at all he got upset cause I asked him to speak wth someone in service department who could help diagnose the issue. Tony was so upset with me that he hung up in my face. I called later and spoke with Dave although Dave started out being helpful and he even promised to give me 500 towards fixing my car but the very next day when I called to confirm he stopped answering and started sending me to voicemail. I paid over 13000 for my Vehicle qnd after two weeks of my purchase I had to spend another 4000 on an engine. This was The Worst experience of my life I am heartbroken. And No I would Not Recommend Kelly Nissan.

Engine light Pathfinder

Thank you to Raul and Eric and Armando ! I had work done thru my warranty on my Pathfinder. These professionals assisted me every step of the way. They kept me updated on the process and provided me with a car while the repairs were completed. First class dealership! Thank You !! John S.

Tim is the best

This is my third car from Kelly Nissan. I always get the best service from Tim, he is the best. See you again in three years.

Wonderful

My salesman Diego made my second time purchasing a vehicle a painless experience. He greeted me very friendly and that positive energy remained during the whole car buying process. I knew exactly which car I want, how much I wanted to put down, and he made it happen. I'll be looking forward to upgrading next year with him.

Happy with my purchase and great buying experience!

This was a great buying experience for me. My salesman was friendly and took his time to get me a great car at a great deal!

Kelly Nissan

Kelly Nissan was the best choice for my 2016 Nissan Rogue purchase. Ryan Kelly, Lucas Galifos, and John Vanik are not only knowledgeable but were also exceptionally courteous throughout the process. John Vanik's personality and poise throughout my car purchase made him a remarkable salesman. I will be recommending Kelly Nissan to all family and friends!

I Love My New Juke

Being my first car Mr. Rencher helped me out a lot with finding a good monthly I can afford and good insurance I trust and afford as well. He made my experience more thrilling than I expected it to be. I would recommend Laird Rencher as a sales agent.

Accomidating

The customer service was fantastic! John did a really amazing job along with I think Steve. The financial manager and GM were also very accommodating. We appreciate all they did!

Great service

Jose was extremely helpful,polite and efficient he has had a lot of patience helping me find the perfect van for my family Nissan Quest 2015 ????????????

My experience at Kelly Nissan

My experience at Kelly Nissan was amazing. John and Steve were extremely helpful and resourceful. They were very knowledgeable and had plenty of experience. I would definitely recommend Kelly Nissan.

Great Customer service

Great Sales Rep, quick service, and overall great experience! I will recommend this dealership to everyone!Laird Rencher was my salesman, and he did a great job listening to my concerns, and he answered all of my questions.

Friendly Salman

Tim was easy to work with & listen to my concerns. The car was prep and ready in a timely manner. The offer for trade in was a little low

Epic Experience !!!!

Michael Hatchett., is one of the best sales person I have ever had. He is 100 percent honest and gets straight to the point. They had me in and out in less than two hours. Kelly Nissan rock!!!!!

Best Customer Service

Mr. Rencher was very professional, knowledgeable, and provided me just what I was looking for. I will continue to buy my vehicles from Kelly Kean Nissan.

Bad Sales Staff

Terrible Sales staff. I went to the dealer to test drive a Nissan GTR they have in stock and they ran my credit to ensure I qualify for purchasing the car. Everything checked out fine and the salesman went to get the car ready. We turned the car on for few minutes then we had to turn it off because it is out of GAS!! After spending half an hour waiting, I was told that only the general manger Dave can drive the car to the gas station. Dave was not available so I decided to come back at later time. I was called to come to the dealer and surprisingly Mr. general manger told me that I can only test drive the car when I drive it home!! Really.. Terrible experience there.

Outstanding Salesmenship

Thank you so much Mike, Steve and Rebecca for working with me. There is no way that this deal could have been done with out all of your help!!! This is my third Nissan purchased at Kelly Nissan. I love Nissan cars and I love Kelly Nissan!!!Bruce

Excellent Salesman

Michael Hatchett Jr was excellent. I hope I can deal with him whenever I make another car purchase. Steve the finance guy was great. He's sold many cars to my family for decades

I enjoyed every minute

When I initially went in the dealership I didn't expect to leave out in a 2015 Volkswagen Jetta. However, I was happy with the service I received and also happy I was able to trade in my new car for something more up to date that matches my personality. My salesman Michael Hatchet was very helpful and he told me from the jump that he was going to make sure I left with a car. He also gave me great advise on helping to further build my credit. I'm glad I went to Kelly Nissan.

Great cutomer service

I didn't go in to buy a car, I was picking up my sister when Mr. Michael Hatchett asked what he could do for me? I stated nothing but feeling optimistic I said let's try. I test drive the 2015 Nissan Altima and fell in love. When Mike & finance did their work he came back and said you can leave the white car here. I instantly began to cry, I really wasn't expecting my credit to be acceptable. But God thank you Kelly Nissan.

Problem Solved

My salesperson helped me to find the perfect car after my old one died unexpectedly. He was responsive to what I needed and could afford plus he "held my hand" through the entire process. He was very knowledgeable and his customer service was excellent!

Maria Cisneros

It was the worst experience on my life, I drove a Nissan car before , from the same dealer , I found very kindly people. I do not trost anymore Nissan's dealers

Excellent Service

Appointment time was efficient. Associate explained service and continued to keep me updated. Associate also explained what is needed to maintain the safety of the car.

Honest and straightforward

We were treated with respect. It was an honest, standard car sales experience. Employees were knowledgeable and listened to what we wanted for a family vehicle.

great place for a vehicle

The service was great, the deals were excellent and my New Nissan is fantastic. Nissan really treat you like family. Will definitely go back for my next vehicle.

Blessed experience

It was a blessed experience, I walked out of the dealership a satisfied customer. I needed a quality vehicle and I got the one I wanted without a lot of unnecessary haggling. My salesman was patient, friendly and understanding of my needs. Thanks, Mike

Kelly Nissan is the Best!!!!!!!!!!!!!!!!

I have gotten 5 cars From Kelly Nissan!! Laird and Mike are the best. Looking forward to get my last car from Kelly Nissan with the help of Laird and Mike. thank you Kelly Nissan Regina Junkins

Perfect Place

My salesman was the best! The managers were also really nice. They made sure I didn't leave unsatisfied! I was a bit difficult and they were okay with that.

Watch Your Wallet

No longer takes competitor coupon. Claims they use special stuff for oil change. I am sure it is nothing special except Nissan brand. Was told 50 minutes for oil change WITH appointment. I am not sure why since Express oil businesses take 10 minutes. Typically Kelly does a thorough vehicle inspection which is fine, but not needed every time. I asked to skip the vehicle check as they did it a month ago and I am in a rush. I do not want to buy everything they are selling, and at their dealer prices. Better pricing elsewhere, as expected.

Typical Nissan Service Dept Customer experience - FAST!

The service rep immediately asked a technician to take my vehicle and inspect it , no one was at lunch, on break, too busy etc. The inspection concluded with several recommendations and a major assurance.

THE THIRD TIME WAS A CHARM.

I have purchased 3 SUVS from Kelly Nissan. I love the great customer service. My sales repAntonio Davis is the best. Keep up the great work guys, I will be back.

Came in for a bill of sale and walked out with a car!!!!!!!!

I had no idea that I could be approved! The second chance department really came through in a major way. I simply came in to get a bill of sale and within twenty minutes I was looking at papers for an approval. No other dealership would deal with my situation but they matched my request and then some. Car not affordable, down payment terms great, and sales associates moved so quickly.

Totally satisfied

I received great customer service the sales rep Laird and finance guy Steve made me feel valued and I brought my sister in she bought a car.

Awesome

Matt was a great salesman. He worked with us to make sure we got the best deal possible! He was also able to show us the techniques of the vehicle we weren't familiar with. Great guy and definitely recommend him for first time buyers!

Excellent service and quality

Happy with my Nissan Altima purchase. Received a recall notice and needed to schedule appointment with service department. Had the recall performed the following day in less than an hour. Friendly and knowledgeable sales staff. Great experience.

Jose was awesome

Jose was nice and patient while I figured out what I wanted to purchase. When it was time for me to schedule an oil change everyone was nice and they quickly serviced me.

Very helpful staff

The staff was very helpful with ensuring that my needs were met. They worked with me to get the exact vehicle that I was looking for.

The best car dealership I've come across

John V. Is a man of his word. Go to him to buy your next car. the Kelly Nissan team is one you want to have on your side while car shopping. Quick, accurate service.

Amazing experience

I first spoke with Jennifer over the phone and worked with Jerome in the store. They were both very kind and made me feel comfortable throughout this process. This was a great first car buying experience! I'm definitely happy with my purchase and will be recommending people to Nissan on 95th.

Great experience Kelly Nissan

I had a great sales person Mr. Jerome Brown he made sure that I was very satisfied and he got the best deal that would work for me.

Great I love my dealer Jerome Brown At Kelly Nissan

I love Kelly Nissan they put you in the driver seat with a great big smile. Even Steve N. had a big smile, for me.

Seamless

The staff was very friendly. They did not pressure me into a sale. They reviewed my options with me and made me feel like the were concerned about me getting a good value for my money. I would do business with them again

Fast & Easy

Awesome service Jerome was the best he found the perfect car in our price range in less than 2 hours we were on the road!!!

Love Kelly Nissan

Been dealing with Kelly Nissan for about 6 yrAnd bought already 5 cars and every time I'm there they treat us like family.

Good Place to Buy a Car

The overall experience at Kelly was miles above our previous car buying experiences with other dealers. The folks at Kelly were very nice to deal with. Every person we saw and spoke with was friendly and pleasant. They have a great selection of vehicles to choose from and a knowledgeable staff. Paul was particularly helpful. We are grateful to the folks at Kelly for good information and a good deal.

Excellent

The service here is always 100% down to salesperson to service department, and financial departments, to the cashier as well as the manager. Thank you Laird Rancher for excellent service

2nd Car bought from Kelly

Cool place to buy a car. No hassle. Straight forward deals. John the salesman is a good dude. I'll be back for my next car.

Exceptional experience

This dealership is outstanding. The staff is very knowledgeable, pleasant and very welcoming. I wasn't rushed with my purchase. I highly recommend Kelly Nissan.

Great experience

My experience at Kelly Nissan was great! I was welcomed by friendly staff and they assisted me immediately with what I needed. The expertise from all of the staff members and how they explained the process of trading in and buying a car was helpful and it made me feel comfortable with my decision. I would recommend this dealership above all others.

Great

It was great, I traded my 2014 Nissan verse for a brand new 2015 Nissan Sentra and the process took only an hour and a half

Bad customer service.

I bought a 2014 car here a month ago for my son as a Xmas present. While the sales guy was very nice, (the manager was pretty rude), once I bought the car which they owed me a new tire and a second key, they didn't care about helping me out anymore. It took 3 weeks from the date of purchase to get anything done. I had to call several times and finally go back to get insist I get what they owed me, which should have only taken no more than 3 days! Once that was done and I thought it was all taken care of they sent me the title work on the car (finally) that was incomplete so I couldn't register my car for plates at the bmv, again, calling the title clerk and going back again to get them to do something about it was a pain. So now, paperwork still not complete, the temporary plate they gave me is expired because this is taking so long and I can't drive the car...so no I would never buy a car here again.

Excellent Dealership To Buy, Sell, And Service All My Cars !

My family and I have been buying cars from this dealership for over 15 years. Always drive away happy.My salesman was very patient , courteous and considerate. No pressure very helpful and understanding. I had my car serviced and left in a brand new automobile. Helped with getting financed and good to loyal customers. Sandra

Helpful and Knowledgeable Sales

Paul was helpful and patient in answering all my questions and my inability to make decisions quickly. Also willing to give me time I needed.

Customer and a buyer

I been buying cars from this dealership over 10 years. My Salesman is excellent , he give great service. The service is great I will send and I have send customer to this car dealership .

Good quality service

Rebecca gave me a great customer service, she made sure to work with my schedule and my needs very friendly with the customers making sure I was satisfied

Great place to get a car from whether its new or used.

Everyone was nice and very helpful. They took time to answer all my questions and concerns. They provided me with a lot of information I needed to know. A great place to buy your first or next car. Also they have a great staff.

Excellent Service

Jerome Brown was an excellent salesman. He was able to get me the car that I was looking for. I came to him two years ago to purchase a Sentra. He gave excellent customer service, so that is why I decided to come back. I would definitely recommend Kelly Nissan, and I highly recommend Jerome!

Very good experience overall

I emailed them, they replied. I came in the next day and drove off with a very well priced vehicle! The whole process was fast and easy at Kelly Nissan.

Love my Murano!

We loved our 2003 Murano, however it was becoming aged. For the past year we had been looking for a new SUV & test drove many different models. We value Nissan quality & after extensively researching the SUV market, we became a 4th time Kelly Nissan customer & bought a 2015 Murano! We wanted to keep our business in Oak Lawn & had a wonderful sales experience with Antonio Davis, who really knows his Nissans & worked out the best deal possible! We love our new Murano SL AWD and Kelly Nissan for giving us a good deal! Thank you to all for working with us to make it happen!

Great service

The service was great I couldn't complain I was really happy with the salesman who worked with me. He really tried to work out the best deal that would definitely benefit me.

I am Happy with the deal i got

given the fact that I am a Nissan fan, I didn't need much convincing to lease a Nissan. I hoped they would give me a 2 year lease, or a few more perks. although I got the most basic features, I think the price was not bad nor was the service. the dealership has a variety of cars, and I was able to pick a car and take it home with me in less than 2 hours, I appreciated that about this dealership.

I know what I wanted and my salesman Larry made it happen.

I knew exactly what I wanted and my salesman Larry made it happen in record time. I had my 80 year old mother with me and he was so nice and courteous to her it really impressed me. After we went home, the next day Steve in Finance called and asked me to come back because he found me a cheaper rate. I have purchased several new cars but this was by far my best experience ever.Thank YouRaymell/Barbara

Wonderful

Salesman was the best Matt emigh . We didn't know if we could afford a new car he worked with me and my husbands credit scores to help us the beat. Did not rush us. It was close to closing but he said he was not in a rush

Went in just to look! Great dealership!

I went in just to look. Found the perfect car. Took my trade for what it was worth. No hassle, low pressure. I'd definitely come back.

Fantastic

I had the best experience on Saturday December 12 got myself a early Christmas present thanks to Antonio Davis my sale guy and Steve F my finance guy . I am a Kelly Nissan Customer for life!!!!!!!!!!

Great service!

I just purchased my first car and was dreading the experience from all of the horror stories you hear. However, the whole process was less than 3 hours, fun and exciting, rather than daunting. John in sales was beyond helpful, honest and friendly. He made sure the purchase went smooth and that I was happy. All around great experience!

wonderful experience

My car shopping experience was wonderful, I even had fun with the experience, my car salesman who was Antonio, he was a wonderful,good spirited, fun, generous person, and I will love to refer him to anyone, thank you so much, Nissan is a beautiful place, I enjoyed everyone.

Great Service!

Kelly Nissan helped me get a great car! Wonderful service, fast, and always positive. I reccomend it to everyone! I can't wait to go back for another car.

Smooth!

I didn't have the best situation coming in but Jerome and Steve made it happen. Very friendly. I was more surprised at how much I got for my trade in.

Process of Car Buying

John Vanik provided great Salesmenship in driving me through the car buying process at Kelly Nissan. The Dealership was a refreshing change from cookie cutter dealerships.

SIMPLY THE BEST!!!!!!

I have bought my last 4 cars from Kelly Nissan in Oak Lawn IL they are simply the best Diego Arsce Is the best I went in to look and talked to him showed him the car i wanted from the inventory i looked at online he pulled it up I told him what i needed as far as payments and all and he made it happen told, told him i needed to talk to my mother about it and i would call and let him know if it was a go. On my way home i called mom and she said yes so I called Diego back and told him i would be in the next day(Sat) to have all the paperwork ready He said ok will do! So we went in at 11 o clock and he met us at the car and he took my mom by the hand and walked her into the building and brought her to his desk! my mother and i thought that was so sweet! he did have all the paperwork ready and after that he brought the car around and informed us with all the gadgets it was fast because it was the same kind i traded in so i was familiar with it already.Oh he also held my moms hand all the way to the new car and gave a hug to both of us and off we went i was so happy with everything and all it took us is 45 min to do all that! SIMPLY THE BEST!!!!!!!!!

Great atmosphere

Jose was amazing at showing different type of cars within our price range. Walked out with a new car, thanks to him. He knew what he was talking about. Everyone in Kelly Nissan was very friendly with regards to answering any question we had. I would definitely recommend coming here to buy a car.

Nissan Service was excellent!

I recently took my vehicle in for interior and exterior parts that we owed to me when I purchased the vehicle. I dealt with Raul as my service advisor. He was very nice and courteous. He took the time to call me once my vehicle was done and explained everything that was done to my car. Also the young lady that scheduled my appointment was very nice!! Her name was Felicia and she was very professional about doing her job. She should be a service advisor with her skills as a people person! I also asked Raul the technicians name that worked on my car and he told me it was Leo, i asked Raul to thank him for me personally for doing an amazing job!!!

Service Dept.

I had to bring my Murano in for service. I dealt with John Woratschek, who was very knowledgeable and took the time to give me numerous courtesy calls to let me know what was happening with my car. This is how a service department should run, the old school way, taking care of their customers so that you have a pleasant experience and will want to bring your car to Kelly Nissan for service.

Nissan is the best

Just bought my second car at kelly Nissan . Very happy with the buying process, Diego Arce did a very good job explaining all the options available for the second time

My buying experience

I purchased my first car ever. I had over $2000 to put down, but only had to give $1000. The salesman was great at finding me the right car and very efficient at closing the deal, I was in and out within a hour and half and drove off the lot with a brand new 2015 Nissan Rogue.

SERVICE DEPARTMENT

SERVICE DEPT DIDN'T CHANGE THE STICKER IN THE WINDOW FOR THE OIL AND I SHOULD NOT BE PURCHASING A CAR BATTERY EVERY YEAR........ODES NOT MAKE ANY SENSE TO DO THAT EVERY YEAR

Helpful

Because they treat me very well & they are very friendly they help me a lot by choosing the right car & they help me understand all the extras that my car has

Purchasing a new car

We have purchased and leased other cars from Kelly Nissan. We have always had good service on our cars and great help from the sales department. We gave them specific items we wanted on the car and the model we wanted. We wanted a Rogue with gps,electric seat, and all around camera. The car that fit our requirements was a 2016 Rogue SV. They worked with us on the price and financing. Our salesman John Vanik and the sales manager Tony worked very hard and were very friendly and helpful. We purchased the car and my wife and I are very pleased with our new car and the way the sales staff helped us.I would recommend this dealership to anyone who wants to purchase a car.Ron Peer

Great experience!

Antonio was very helpful with both my vehicles. 2 years ago I purchased a 2007 ford fusion. I recently traded it I'm for a 2015 brand new Nissan sentra. Very pleased and happy.

Pleasantly Painless

This was my second Kelly Nissan purchase. Laird Rencher was my sales consultant both times. He is extremely knowledgeable, personable and professional. He ensured that my purchase experiences were pleasant. On my previous Nissan, all of my service visits were performed at Kelly Nissan. I plan on continuing that practice with my new purchase, as Kelly Nissan, both the sales and service departments, has always treated me well.

Top Notch

This is my 6th car from Kelly Nissan and my 4th from Jose Silva, this guy is always a blast to work with. He calls me about 3-4 times a year just to check on the cars and ask about the family, very kind of him. I aleays feel welcome when I walk through those doors wether is for service or jist test driving new models or versions. Thank you Kelly and special thanks to Jose, my kid's car is coming in about a year so get ready Jose!

"Kelly Can"

Everyone from the internet sales consultant (Rebecca Murphy) and sales consultant Antonio Davis were very courteous and helpful. I'll definitely recommend Kelly Nissan and these two individuals to anyone looking to purchase a vehicle. "Kelly Nissan Can" get you rolling in the right direction!

A great place to shop.

The whole team was very helpful and very friendly. Shopping for the car at Kelly Nissan was a pleasant experience and I would definitely recommend Kelly Nissan to friends and family.

Amazing experience

My sales rep was Laird, I walked into Kelly Nissan not even expecting to get a car but drove off in a 2015 car with barely any miles on it. What an amazing experience,he was helpful and answered all of my questions.Even questions I thought were too silly, since it was my first time purchasing a car. I will refer everyone I know to you guys thanks so much

I love it

I enjoyed the personal attention, from jerome brown, who made it easy to achieve,in what I was looking for. I came in a little sad, I recently lost my husband. But overall he helped me through the process, so I am so grateful that he was there to help me.

i was pleased with my purchase

i bought three murano before , i live in the neighborhood, it convient to buy cars from kelll, the service is good but expensive i told my sister ,and my brother, and my cousin

Great experience

Patient, thorough, and very helpful. When I came to Nissan he approached my mother and I. Ask me my preference, price range ect . And showed me around. Great experience for my first car.

I only choose Kelly Nissan

They are like family! This is my second Nissan and our family has been buying from Kelly for years. recently, my engine light came on and I called Thomas and he told me to bring it in the next day. He was able to tell me what happened and always get the job done. Might I add:everyone is always friendly and open to help.

Friendly Experience

My experience gets a perfect rating because that's exactly how my first new car buying experience was. The people at kelly nissan did their best to get me into the car i wanted and they succeeded.

great service

Great service department,very friendly knowledgeable, service technicians answered all my question about repairs work was done in a timely matter Raul checked form time to time to see did i need anything, or had any more questions check out was very easy and vehicle was clean.

Easy and Effortless Car Shopping

Everything was easy and effortless from start to finish. I got the car I wanted in the color I loved for a great price. Dori was so nice to work with and Laird was really helpful with the shopping process.

Happy Customer

Rebecca and Antonio were both very nice and knowledgable. I didn't feel rushed to make a decision. The car buying process is tedious but my salesman Antonio made things easier with his patience.

Great experience

Went to Kelly Nissan to have my car serviced. Workers were very professional thorough ans prompt in regards to my appointment. They also threw in a free wash which was a great touch

Jerome came through.....again!

This is our 2nd Nissan Rogue, same salesman we used 2yrs ago. We just bought our first brand new vehicle ever. Great experience and deal, thanks Kelley Nissan.

They where very easy to work with and I got what I wanted

I got the car i wanted. They didn't try to put me in just anything. Service was quick iwasntsitting there all day. Everyone was nice

Service Excellence

Rebecca did a great job assisting over the Internet, and provide me with mutiple price options, and upon arriving at the dealership Mike Hatchett assisted me from start to finish, and didn't hassle me, or try to place me in something I couldn't afford! Superb service from start to finish.

SCAM!!

Kelly Nissan...I took my vehicle there cause I'm having transmission problems on CVT transmission and Nissan extended their warranty but they're saying it's the ABS system hubs and caps which has nothing to do with the transmission. I took the vehicle to 2 other places which advised it is the transmission. Nissan will not honor those diagnostics cause they're not Nissan certified service cntrs. All Nissan dealerships have great sales people but when it comes to service on you're older vehicle they want to scan you to make money of you giving you wrong diagnostics. Teas your car is older and parts need to be replaced but not all they list is accurate. Scammers!!!!!

The best year

They were very nice and gave me many cars to choose from. I test drove my favorite out of all of them. However , it was the one I got in the long run.

My Experience

John my salesman was fantastic, I explained my situation to him, a few minutes later he had three car options for me. I definitely will be back to buy a new car.

Outstanding

I will recommend this dealer anytime and to anybody cuz good experience. Great selection of autos and salesperson are friendly and easy to deal with.

Last Visit

All of the Kelly Nissan employees were very helpful and very courtesy. They answered all of my questions. Keep up the good job,Thanks,Len

Buying a Pathfinder

I had a great experience buying a new Pathfinder. All of the workers were friendly and able to help with anything I needed. Great experience.

Great Experience

This was by far the best car buying experience that I have ever had. The salesman that I worked with, Diego Arce, was super nice and pleasant to work with. The dealership was very helpful to me and my situation. I got a nice car that I really like and was at the dealership for less than two hours. I would DEFINITELY recommend this dealership to a friend. The only hang-up that I have is that one week after purchasing my car the "change oil" light came on. I have reached out to two people regarding this and have gotten no response. I do feel like this is something that they should address since I have only had this car less than two weeks. This is the only reason that I did not give five stars. Overall--I had a great experience, great car and great customer service.

Great Experience - Sales

Great experience, no pressure or hassle. Very customer oriented and friendly. Worked with Sales Rep Antonio Davis who was very accommodating and made the process quite smooth - left with new Murano.

The best in town

Great staff !!! Very helpful ... Got a good deal in a new nissan Awesome customer service and prices !!!I'll be getting all my cars from kelly nissan

Great service

Kelly nissan the best car dealer in chicago Great staff and better prices definitely going back in the future for my next vehicle!!!!

Good customer service

I wasn't pressured to buy and felt comfortable throughout the process.Diego my sales person explained every detail thoroughly .The atmosphere was very friendly.

excellent customer service

Kelly Nissan was great...customer service was excellent...sales person Antonio was thorough, patient, knowledgeable and kind...I would recommend then to my friends and family!

Excellent experience

I'm so glad I went in to Kelly Nissan they were nice and put in my new car. They were extra nice. They work hard to get me into my new car and out of the old. I'm so happy for my new car. Happy to be back with Nissan.

SUPPER CUSTOMER SERVICE

My recent experience at Kelly Nissan was one of the best I have had in recent times. The warm and friendly welcome the very moment the associate met me at the door was unforgettable. The whole experience from that moment till the end is worth commended. Most importantly, the friendly atmosphere and the associate"s ability made me feel at home and negotiate my business without feeling pressured. Kelly Nissan! "They are simply the best"

Very nice people

They help me a lot ,very nice people ,I will recommend my friends and family to buy here ,and also I going to buy my next car in this dealer thank you very much

Amazing Experience

Tim was the best! I walked in there a little scared but he did such a great job at making sure I was comfortable, happy and got me into a perfect car! The process was simple and Tim made sure I walked out with the car of my dreams! I will definitely be going back when it's time to upgrade!

Satisfied Customer

Mr. Russel was very friendly and helpful in my recent purchase of my vehicle. He made me feel comfortable with decide on the different types of vehicles.

very helpful, friendly and professional.

I was referred to Kelly Nissan and the salesman was very helpful and friendly. It made my car buying experience easy and I did not feel intimidated and I love my car.

Female friendly dealership

My experience from beginning to end was very respectful and efficient. At no point did I feel that the staff was condescending or treating me as a dollar sign. I walked in knowing the exact vehicle that I wanted and they made every accommodation to make it work. They threw in so many bonuses and a ridiculously low finance rate. I would definitely purchase my next vehicle from their dealership.

Great customer service!

The salesman at Kelly Nissan made me feel like a priority. They were patient and did not make me feel like I was being "sold".

Great Experience!

Great Deals, Friendly Atmosphere, Amazing Staff!I just purchased a Nissan Sentra, I got a great deal on it, the staff was great as well!

Outstanding!

Great dealership! Love Thomas as my service advisor! Thomas is the reason I keep coming back. This is the second car that I have bought from here.

beyond satisfaction

They are genuinely honest! More power ! Thank everyone....from doni,jerome and MR MAN who gave me my registration...thank u so much.Aldrin,,,rogueselect2015

Easy and exciting

Very friendly and helpful was very pleased with Rebecca and John they both help me and my wife made the lease easy will definitely recommend this dealer

Sales gets it done

I saw a vehicle I liked on the lot and I inquired about it. Not only did I NOT get the heavy pressure treatment, I got a lot of "what else can we do for you?" The courtesy, professionalism and customer service level was over the top. Thank you Kelly Nissan, Tim Wilson and Managers Luke and Tony.

Great Dealership!

I have been with them for twenty years! The service is very very good.I have always been pleased with Nissan products. I have both a Maxima and Altima.

My customer service was very good

I loved the customer service John was very helpful loved John service he helped us get the best car available . He was so friendly.John made us very comfortable

We're part of the Kelly Nissan family now!

John Vanik is one of the nicest sales rep ever. My wife and I went in there for the first time back in 2013 when our then Murano stopped working. We were in and out in less than an hour with a new car. Not only they will make you feel like family but also will they work with you and give you the best advice in regards to what you're willing to spend on a monthly basis. We were able to trade that car in for a 2015 Altima a couple months ago and last week I went in there and got another new car. This time, I was in and out in 20 mins; you'd spend more time buying shoes. Very nice and polite people there!

Customer since 1994

Our family has bought 15 cars since our first purchase in 1994. On July 27, 2015 we bought a 2015 Rogue from here. From the time walked into the dealership until we drove out we were treated as if we were special. The deal was fantastic, quick and easy. Laird and Ryan did it again. Great people to deal with. Won't go anywhere else when car shopping.

My first car

this was my first time buying a car and everybody was so helpful. Tim was excellent. He got me in a car I love and I left the same day. I'm definitely coming back.

Great People to do business with

This is the 2nd car i have bought from Kelly Nissan and could not be more pleased. This time i used there website to find the car i wanted. Once i did that they set me up with John Vanik who was waiting for me when i arrived . The whole transaction went smooth. I take my cars there for service all the time. Their service department is just great. Need a Nissan go there they won't disappoint you.

Excellent experience!

Very happy with my purchase. Some dealers play games getting to their best price which is a big turn off. My salesman John Vania was honest and precise and got me a deal that I was happy with. I already recommended your dealership to a potential customer. Basically a no hassel experience overall. Thanks so much

My awesome experience at Kelly Nissan!!

My salesman, Antonio Davis, took care of me and made my purchase very easy. It was a delight working with him. He was very attentive to my needs. I will cintinue to recommend Kelly Nissan to my friends.

Awesome

Im very pleased with Kelly nissan they got me the car i wanted with a awesome deal to match it what else could i ask for i recommend kelly nissan to anybody in the market to buy a car thanks kelly nissan.......

Very helpful and fast service

Very friendly and very helpful and they will try and get you the best deal. You will leave a happy customer.lots of cars to choose from too.

AWESOME!!!

The was the best experience I have seen at a dealership. The staff was friendly and very helpful. I didn't feel like they just wanted to make a sale. I would recommend this dealership to all my friends and family.

first car

The car salesmen worked hard to get me my first car given my credit wasn't the best and I only bought a small down payment compared to what they were asking for I drove off the lot same day. I also drove off the lot with the car of my dreams. Thankyou Kelly Nissan

very easy and satisfying

I was in and out quickly. Everyone was very friendly and helpful. They got me the car i wanted with all the extras needed to put my buying and mind at ease.

Kelly Nissans,The Best in the city.

Very good customer service ,Likeable sale Reps.Helped work out my deals with Nissan so i could get a better car for my money.also we got the car we wanted..

Good stuff

I bought a Pre-owned Chrysler 200 and The overall experience was great. Friendly staff, clean building, fast!!!! I will return for my next vehicle.

Very nice to talk to

I didn't think I would get a car or be fianced but would like to thank them for helping meand John cancel and Rick really came threw for me

Excellent buying experience.

Diego Arce is an exceptional salesman! All I have to say is we have bought 4 new cars from him at this dealer in the last 5 years! He is very knowledgeable and friendly, call him ahead of time and when I got to the dealership the car I was looking for was in the front waiting for us to test drive it and 2 hours later was driving home with it. Very nice working with him and Steve Finnegan (sales manager). Great price and fast transaction.

Great service

I had a great experience. My salesgirl was very patience with us. She was very informative. I'm very happy with my nissan sentra

New Car

Great, no pressure environment. Excellent customer service. Friendly and very knowledgeable which is very important to me. I got just what I wanted. And I will definitely let everyone know where I got my new car.

Outstanding

My salesperson Laird Rencher was very attentive. He made sure that I was comfortable, and did all he could to get me the best rate he could for my . The whole team was very polite, and had my best interest at heart.I would recommend Kelly Nissan to anyone who is looking to purchase or lease a new vehicle.

Nissan your are awesome

My experience with this dealership was great. I got the car I wanted and it is a money saver. From the salesman to everyone that work there was great. Thanks Nissan!

The most embarrassing experience I have ever had b

Came in to buy new with a trade in and the sales manager Steve laughed in my face asking me why am I even bothering using my van As a trade in it's not even worth 10 cents. Then screamed it across the showroom to a salesman. The ask the salesman to deal with me because he doesn't have time to deal with a sale like mine. At that point I just walked out. Will never be back.

Worst experience in car buying in my life

Was never so disrespected by a sales manager in my life. I was told if I wasnt buying a car I needed to go and come back another day because they were closing up. It was only 8pm. Needless to say I didn't by a car there and never will and will never recommend them to anyone!

Trustworthy, Honest, Great Servic

We went out of our way to go to Kelly Nissan because of their great reputation. Vito DiPerte helped us locate the car we were looking for and worked with us diligently to make sure all our needs were met at a great price we could afford.Steve also worked with us on the financing and was invaluable.I will be going here without hesitation when we purchase our next vehicle.

Unfair and they don't care!

I wonder if 'Nissan Motor Co.' knows they have shady dealers as such representing them. I inquired on a vehicle I seen online, made an appointment to come in same day. Upon arrival, I test drove the car and loved it. I sat with the sales person, ran my credit, filled out paper work, the figures were laid out by the finance manager, I accepted the terms, got a HAND SHAKE and a "CONGRATS" from my sales person about my new purchase. Well, when it came time to give my deposit, the story changed. It appears that they sold the same car to the person sitting in the room next to me?!! Really?! How can they do that? My sales person said they were "sorry" and they too were upset as they spent hours working on my deal but the "sales manager is the boss" and for me to talk to him about it . (Mind you, the same person who gave me my terms and figures on this purchase). At this point I was livid. I drove over an hour to get here, after I made a call before hand making sure the vehicle was available for purchase with no hassle, and I was told I had no worries, it was. I walked up to the sales manger and informed him that I was just sitting with my sales person and HIMSELF discussing this deal, filing out paper work, I accepted the terms and was ready to put my deposit; HOW DID THEY SELL THE CAR AT THE VERY MOMENT I WAS IN THE PROCESS OF THE DEAL?! His response to me was "What do you want me to do? From a business perspective, first come first serve.", "if you paid cash, it could of been yours"...OMG REALLY?! Then what was I doing for the last 2 hours sitting in their office?! I don't get it. All they care about is making a sale and have NO RESPECT for their customers. Who does business like that? I felt like they pulled the rug from right under me. Made me feel like an idiot. Totally unprofessional, unethical, and LACK of customer service. Now they even RAN MY CREDIT for NOTHING. He even had the nerve to tell me if I come back and he will give me another deal. Are you kidding me?! I wouldn't dare give these people a dime, let another minute of my time!!! Definitely I will be letting Nissan Motor company know about my experience. Shame on you KELLY NISSAN that is NOT how you conduct business.

I needed a new car

I knew I would need a new car sooner or later, the car I had before was 14 years old and had played out, I had wanted a Murano since I visited the Chicago Auto Show this year. On 6-5-14 my old car was in a car repair shop and was told how much it would cost to get fix, it cost way more than what the the car was worth. My wife told me to go ahead and by a new car, she told me to go to Kelly Nissan since she knew I wanted a Murano, she drove me up to Kelly's in her car, Tim Wilson greeted us at the door I was looking to be pressured into buying a car, I wasn't I felt very relaxed. I had looked up prices for the Murano on the computer. I drove out with a new Murano. Tim Wilson was very helpful he answered all my questions, he wasn't in a rush. He had the color I wanted. I'm glad I was told to go to Kelly's. My old car when I got home was given to a auto wrecker company. Thank you Tim Wilson. Fred

Exceptional Service

Laird Rencher provided us with exceptional sales and customer service! He got us into the car we wanted within our budget. Laird and the finance manager even showed up to work hours early to accommodate our schedule!

Was given a bad deal with car brakes

My daughter went in to purchase a car after her car was totaled in a storm, and felt that they were not forthcoming with the bad brakes on the car. She accepted the cracked side view mirror on the car, but did not expect that after 2 days the brakes on the car would be grinding terribly. She was not informed of a warranty on the car, and being a young woman, did not think to ask about it, but assumed that they would tell her everything that she needed to know about the car. She was sorely disappointed that when she returned to talk with the salesperson, only to find out that he seemed to be shifting the blame on the finance person. She trusted that he would sell her a good car, especially being a single female, but instead he sold her a car that no one else wanted, and they basically told me that I was locked into this deal. This is the first time she went out on her own to buy a car and was glad that she could do it without a co-signer, but was hurt and felt that she was taken advantage of because she is a woman. This goes to show you that no matter how pleasant the salesperson is, the only thing that matters to them is that they make a sale, no matter what condition the car is in. She was very disappointed with the outcome today and will never do business with Nissan again and neither will I.

AWESOME

Tim Wilson is a knowledgeable salesman who over the past 16 month's purchasing 2 cars with 0 (nodda) down for a person with FAIR CREDIT - I would HIGHLY RECOMMEND for anyone looking to purchase a vehicle

This is the fourth Nissan I purchased from Kelly and each...

This is the fourth Nissan I purchased from Kelly and each time I have been pleased. Laired is knowledgeable about the the products and works hard to get the best deals. He's an awesome salesman.

My experience at Kelly Nissan was very pleasant and my...