Keller Motors

Great costumer service

Great costumer service!!!! I asked for help and I got it Michael and Moises were very helpful they explained everything very we'll even let me drive the car home that my son and husband would be able to see it since they weren't with me never had that option with other dealerships so that itself made things much easier for me thank you so much to you both!

My 2016 Suburban

This is the third vehicle I've purchased from Keller Motors Hanford . The sales staff there are very good at what they do. They're very knowledgeable of inventory and work hard to give you the best deal you can get. I'm very pleased with them, and I will only shop at Keller Motors.

Another Keller Deal!

My Husband and I had a wonderful experience at Keller Motors! We loved the no pressure, no hassle approach! Our salesman Jesse was terrific! He went the extra mile to make sure we received a great deal and helped us buy the truck we wanted. We will definitely be back for our next Keller Deal!

Excellent Service

Baught my brand new chevy camaro, wanted the best deal, so they priced match through out the state so I didn't have to travel, then to my surprise, got me the best financing for it. this is my fourth new car, and the last two have been from Hanford Keller. The only thing missing are complementary doughnuts and starbucks coffee. Hint hint. thank you Hanford Keller, keep up the great work.

excellent customer service

Had great customer service and even though they were very busy everything was smooth and I feel I got the Keller Deal! Thanks Keller Motors

very clean facilitys

Was very pleased with our salesman who explained everything and made us feel like we can come back if we have any questions about anything.

Great new car buying experience

Joe Castaneda made buying a new car almost painless. And, Uriel Robles did a fantastic job of explaining all the features of the QUE system.

great service at keller motos

You have a great staff our salesman David Martinez was a wonderful person to work with we would give him an A+.

Great service

Everyone was extremely helpful. Ozzy was super, I definitely got the deal I was hoping for couldn't be any happier.

service department

Had a problem with an accumulation of leaves and pine needles in the heater defrost fan under the dashboard and though the outside screens were intact, there has to be a design flaw that would allow that to occur from within the cab.

quick service and knowledgeable staff

the service was quick and efficient. The waiting room was comfortable and my wife and I did feel that we waited to long for my vehicle being completed. Well done!!!

Great Service

The staff at Kellers was very nice, welcoming and helpful. They tried their best to get us what we wanted at a very convenient price. Thank you Kellers, will definetly be going back in a few years :)

Great service

They worked so hard to give me a great deal. They where friendly, respectful and helped us with all our needs and questions. Will recommend to everyone how asks about my new car.

Excellence and Professionalism

I'm consistently treated with respect and professionalism. I appreciate their prompt help and courtesy and continue to share my experience with others I meet. Thanks for making this such a pleasant experience.

Five Star Service

Amazing!!! Everyone was very professional and friendly. Abel worked really hard to get us the best deal possible. I will recommend Keller to all of my friends.

Stellar Service At Keller Chevrolet

My experience started at the Ford Department when my Ford broke down. Dave Mendes was extraordinary. His customer service was wonderful. I was a little put off by the way the Ford Fleet Sales Manager talked to us, so I went over to the Chevrolet Department. Everyone here was wonderful. I started off with Mike and was later introduced to Martin Baskind. He was honest and informative. He worked with me to make this experience as smooth and painless as possible. I was then introduced to Tony Alvernaz who was also great. He helped me through the paperwork and answered all of my questions. Everyone over at Keller Chevrolet helped me turn a horrible situation into a wonderful experience. I love my new car and am grateful to the staff for helping me out.

oil change

you guys always do great on getting my sonic in since i live out of town and like to always take it to the dealer for anything. thanks for working well with me and getting my car in the next day

Great Service

WE did not plan on purchasing a vehicle but the salesman Mr Encina was just to willing to show the vehicles, we tested each one and bought without planning

Best sales department ever seen!

My experience was great! The sales representative was Eli, he did all he could to keep me informed of the process and made sure I understood what was going on. Every person treated me with respect and dignity. Keller has a one of the best team of salesman and service department, I've ever had the pleasure of knowing!

Excelent Service

I came undecided on my choice of vehicle and left very satisfied with my choice. I was pleased with the salesmans patience.

Great service friendly people

Very friendly and helpful with all my questions. Showed me every thing about the truck before I made the purchase. Very good staff to work with.

Kellers Hanford ca

We come back each buying time due to the integrity of Chris Hill. As times get busy people need to look at the service that this man has given to the community and Kellers. So even though we had some bumps with the sales. Only because Chris was not there to see our deal out to the end. When the error occurred Chris made sure someone fixed it correctly. There aren't too many people who will pick up others slack. Thank you, Chris Hill.

Great place to buy any kind of car

Really happy with everything and very helpful nice people working there... The sales man was wonderful and very helpful and polite

Keller has best service and overall experiences...

Great experience, this is my 5th vehicle in under 3 years for my family. After returning home from the Iraq war wounded my credit was banged up but Keller and Mike hooked me up and got me in and out in a couple hours. Great experiences all the time and highly recommended...

Great service department

I only went in for a diagnostic on a truck that I was possibly going to by. The results were not good for buying the truck. The service person (Richard) did an awesome job. i did look at your used vehicles.., but not the price I was looking for. Your sales rep by the name of Eli also was a big help, but nothing on your inventory that was the right price and what I was looking for.

Nice facility

Salesman said vehicle had fog lights--we pointed out that it did not. He also told us there was a button to connect to our garage door opener--just read the book he said. Well we don't have that button. We told him and he apologized. Maybe he needs to pay more attention to what he is selling?

Service

I need more hands on training, I don't understand all of the features of my car and my service representative was unable to assist me. My appt was at 8:00am, I arrived at 7:40 for an oil change and tire rotation. I was still waiting at 10:30. Because of time constraint and a previous appt at 11:00 I could not wait any longer for someone who would not be in until 11:00. That has been disheartening. These cars are too technical for a simple salesman's run though and the manual is almost useless.

Oil Change and Batteri inspection 2008 Silverado

When my battery was replaced, the service representative indicated that the Positive cable harness should be replaced also. While I had no problem with replacing an 8 year old battery, I would have appreciated inspecting the cable to agree it needed replacing. A $49.00 oil change became $530.00

Great selection of trucks

Purchased my dream truck! Everyone was welcoming and made the purchase enjoyable. They took the time to explain all the special features of the truck, although the dealer was closing down.

Service department is awesome!

The service department took care of me and handled a problem on my vehicle that another dealership was unable to. I really appreciate their help!

Friendly atmosphere

Everyone that helped us was nice and professional. Michael made us want to come back the next day to buy the truck. He greater us late that night as he was going home. He was friendly and helpful even as he was on his way home.

Great dealership

Great friendly dealership! I felt no pressure to buy a car and that made me want to purchase from Keller GMC.

Exceptional Customer Service

The staff at Keller Motors provided me with exceptional service! There aren't enough words to express my gratitude. Kevin and Aaron were extremely helpful during and after my purchase.

amazing service

I would definitely buy another vehicle from keller specially if Eli Acosta is the salesman doing the deal. He is a great person who cares about the buyer and is willing to go above and beyond to help buyer drive out with a new vehicle.

I would recommend Keller Moters to anyone.

The service man I met with was Jon Diaz. He was very professional and made sure each item was checked and repaired.

Service on my 2008 outlook.

We had our 2008 Saturn Outlook towed into Keller Monday June 15th because my transmission was having issues. We were due to PCS to Virginia that day and the staff at Keller knew how important it was that we have our Outlook repaired in a timely manner. I waited a few days and called to get a update on the repair this was Friday the 19th and they had not even started the repairs because parts were not all in yet they expected them that day and Monday they would start on the transmission. I called Monday for a update and they had just received the parts and they hoped that they could get it all done Monday.. Today is Tuesday and I am waiting on the shop to open so I can see if hopefully my Outlook is finished. I just do not understand how it takes a week to get parts in. Me and my husband could have ordered them and got them faster! I am unhappy with how long this has taken.

Good experience

Had an overall decent experience at Kellers. I was given a good deal on my new 2015 Silverado. I was treated pretty well by my Salesman man Abel and Alfonso.. And I was really happy on how fast the deal was able to get done. The only reason I gave 4 stars was because we had to negotiate back and fourth for a better payment. And I had to demand bed liner be included with the new truck since that wasn't being offered to me. Other than that thank you for the new truck I really love it and I will buy another vehicle from here again.

Keller Motors Hanford

MY car saleman Michael Encina was the best person. I didn't plan on going in there and buying a new vehicle. He made me feel buying the truck I did was the best for my family and did not pressure me. He is the best salesman I have ever had the pleasure of working for!!

Great service

I called for an appointment and Jordan informed me that he could take care of my oil change right as soon as I arrived. When I arrived he greeted me and quickly started on my oil change. It was done in a less than an hour. Thanks Jordan

Great service

The service was great, both Alfonso and Juan delivered excellent customer service, were very professional and explained every little detail to us this made our buying experience painless and a great experience.

Nice selection of trucks

I liked my sales man Albert young he was a pleasure to work with. However I didn't like going to different locations and multiple people I feel like I should of just dealt with Albert and finance that's it and not a closer guy I said from the start I was paying cash no need to talk to the closer or even talk about financing options but I do like my truck I was told it tows 9200 lbs but paper in window says 7200 I would like to know for sure

Great Service!

Purschase and Service has been outstanding.Thanks for getting it done so quickly! Jon Dias did an outstanding job!WIll be back soon

friendly n great service

got me in at the last minute, appreciated very much, it took a little longer but it was ok but it was understandable there were other in from of me:)

Great service

Very helpful. Did their best to get me what I wanted without a bunch of baloney. Best experience with a vehicle purchase I've ever had.

Good service, free coffee etc in the waiting room

Next day appt. was given, waiting time at the dealership is minimal. Just disappointed there is no complimentary car wash.

The Camaro rides again

Abel was great. He had myh Camaro built just the way I wanted it and I it looks fast and IS way fast. Abel made the buying experience very easy. The car is exactly what I wanted and I am thrilled with the vehicle and how easy the entire process was.

great service

I was very please with Abel Cortinas, he was really big help. He made sure I got the truck that I really wanted and the color that I love. When I had purchased the vehicle he had went over with me how everything worked inside, which was a big help

Fantastic Customer Service

The car buying experience was effortless. Following my purchase I appreciated the level of customer service from my Salesman and his team in regards to getting my vehicle back to working condition

Practically perfect in every way

Dropped in without an appointment or a ride back to my office. They gave me a ride and got my car serviced in about two hours. Fabulous!

Clean Facilities

My experience was great. My original intentions were to just look at the vehicles and get an idea of the numbers as far as cost. But Abel and all the associates that I had contact with even those not directly involved in the sales were very helpful and professional.

AWESOME experience AGAIN!!!!!!!

This is the second auto purchase that we have made with Keller in the last 2 years and we will definitely be back. The reason that we went back to purchase another car, was our first experience was excellent and our second experience was just as great!!!! We really appreciate a dealership team!

Sales person

I purchased my car in August 2014... Told the sales person very clearly put me in a car that I will not have to do any major work on for at least 3-4 years ... Not including the Normal Maintenece and he said sure and in 6 months later here I am at your service department getting work done for the second time... Sales people need to listen to customers wants they are the ones paying for this auto.. And yet twice I'm at your service department putting out money I said I didn't want to do for at lease 3 years.. That was not the normal maintanice services

Gas Mileage

I only got 13.2 miles per gallon on the new F-150 I just bought. It said I was getting more! What the heck?

Great team & amazing facility

Great sales person and great atmosphere at the dealership. I love that they have a kids area to entertain them while we worked out our deal.

Pleasant experience

Professional assistance , nice selection of vehicles. This is our third purchase from Kellers in over a decade and we are pleased with all purchases made here.

Cynthia garcia

It was a great experience . This is my second vehicle purchased and I would definitely recommend keller motors to my family and friends !

keller in Hanford is the best!!!

Eli was my salesman and he went above and beyond to get us in a new car and succeeded. My second car from keller and will definitely return. Thanks guys!!!

friendly

I really appreciate that you got me out of an unsafe vehicle, however I ended up having to come up with 1700.00 more then what I was originally told. I believe that if you tell someone they have been approved then it should stay that way. Not get more because you didn't have your ducks in a row. I'm very thankful I was able to come up with the 2500.00 I needed yet I emptied my savings doing it. The blessing is that my kids can ride in safety and that's all that matters. Thanks again.

Great service

Friendly and not pushy, quick service and answered all questions. We will use Keller motors the next time to buy our next truck.

Great service

Didn't think we'd leave in a brand new car. But Eli and mike made it possible. Awesome sales staff I'll de be back to purchase a vehicle again

Great facility

Jordan Fox in services did a good job! But not happy with the car wash again, still did a trouble job on truck.

Excellent Service Dept Rep

Jordan Fox could not be a better representative for your service department! Past issues with others in that department still have us gun shy but this last time in for warranty work seems to have gone well. Thanks again to Jordan for being reliable and trustworthy with our Tahoe!

Excellent Sales and Service!

Just got my 1st service since buying my new car. Everything was perfect, so far sales and service have been outstanding

Pressure Free - excellent selection

Chris took time to understand what we were looking for. He explained some features and showed some alternate vehicles. No pressure and hassle free experience.Recommend Keller to family, friends, and coworkers.

Kellers does NOT care about their customers!

First off I would like to start off by saying this is the worst dealership I've ever done business with. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. My car has had two recalls. I've called numerous times only to be given the run around. Recently I've spoke to the manager Victoria, and I was told I would be given a call back since I have been waiting 2 months for a part my car needs. I had spoke to her in the morning and was told she'd call me back a little after lunch. It has now been a week and I've heard nothing. I've tried calling her back instead since I wasn't important enough for her to remember she was supposed to get back to me. I was put on hold and was never answered. I will never by a car from them again and I will NEVER EVER recommend anyone to Kellers.

No professooalism

Terrible dealing with the mgr of used cars and Juan who did the paperwork. They were difficult to work with.. Our salesman, Alex, went out of his to accommodate us. When we were signing the paperwork, I asked Juan if the military discount was applied; he told me that we had enough discounts. I did not say anything; now I wish we would have walked out. To top it off, they forgot to give us our paperwork of the transaction. It's been two weeks and still haven't received them. I should have stuck with Ed Denas, where we always been treated good. Next I know better. I have referred friends and relatives to Ed Denas, but I won't be referring any to Kellar Motors

Thanks Ashley and Eli at Keller Motors.

Wow what can i say what a great place to buy a vehicle.I live 90 miles away from Hanford.Ashley and Eli were great sending pics of trucks and etc.This was my second truck from Kellers Motors.I like that its always painless and no hassle.I will return and send my friends and family there.Thanks for employing great people .

Customer Service was very helpful and knowledgeabl

Had a wonderful experience with everyone involved in the purchase of my vehicles. Aaron was great. Thanks again for allowing me to choose your dealership to purchase the (2) vehicles. l will definitely recommend your business. E. Roman

great service

keller motors has great personel, i was very happy with the purchase.

Ashley is the best

Ashley was very accommodating. She went above and beyond. Just wish I would of met her sooner.

Awesome sales woman and sales manager!!!

These guys went above and beyond to make our car buying experience a great one. The process was the fastest I have ever experienced. No pressure, no pushiness, just direct answers to questions and concerns. We left the dealership comforted and extremely thrilled about our purchase. More than likely it will be the only place we shop in the future.

This Dealership is not willing to deal!

Keller Motors refused to price match Fairfield Chevrolet's price offered to me on a 2013 Chevy Avalanche they have on their lot. The lowest they would go was more than 2000 dollars higher than Fairfield Chevrolet's price. The Chevy dealership in Oakland was also two thousand dollars cheaper than Keller Motors. All car dealers pay the same price for the same vehicles, so Keller motors doesn't seem to care about earning customers. Take your business elsewhere and save a few thousand dollars! The salesperson I spoke to was courteous while telling me that the sales manager felt he could find someone else willing to pay more than the price I was offered in Fairfield. The dealer also refused to dealer trade with Fairfield Chevy, so Fairfield Chevy was Kind enough to point me in the direction of Keller Motors to see if I could make a deal because I was looking for a specific color and options package and they were the only dealer in this state with this vehicle.

our first lease

We first wanted to buy a vehicle but couldnt afford payments with the vehicle we wanted. They suggested leasing. We went ahead a did it on the spot bc we wanted a new car that day. The only thing I wished we did was look more into leasing before that day. Since we did lease w/lower payments then buying then I wish we could have leased a bigger vehicle. Thats just a personal opinion. But otherwise we are happy with our lease. And they did explain everything in detail without making us feel dumb. Overall I liked our experience. Side note: I saw that they had coffee across from the restrooms and it was extremely cold coffee and i had to throw it out.. I think that it was old coffee from the day before. It would have been nice to drink fresh hot coffee.just a suggestion.

They know how to take care of their customers!

I am a first time customer of Keller Motors and I am very pleased to have purchased my new 2014 Chevy Silverado from them. Jawad (salesman) was very professional and gave me one of the best experiences I have ever had at a dealership. He was very knowledgeable in the vehicles I was interested in and did a superb job in genuinely taking care of me every step of the way. He took "taking care of the customer" to a whole other level and surpassed my expectations. Thanks Jawad! I was also very impressed with Chadwick (Manager of Vehicle Technology). He was very informative and thorough in explaining the technology that my new Chevy had to offer. He did a fantastic job and I recommend for future customers to schedule an appointment with him to assist in helping you understand your vehicles technology. Ashlynn (Cashier) and Jon (Service) have also added to the great experiences I have had with Keller Motors and it is because of these experiences that make customers coming back and make the business succeed! Thanks for the Keller Deal! Eric G.

keller awesome superstars

My experience was amazing Ashley was very helpful but our salesmen was amazing he went above and beyond for us we love our new car I am so glad we went to keller motors to buy our car cause we got a great deal and an amazing salesmen

Kellers superstars

My experience started out very bad with Keller Motors. I spoke with 4 different salesman that were either lazy or thought I had no money. The way I was treated was frustrating. I expressed my concerns with this over email. I didn't leave my phone number but Ashley found it and contacted me in a non intrusive or stalkerish way. If it wasn't for her I never would've went back there. Ashley and Eli were amazing and went above and beyond to make me happy. I guarantee you will leave Keller with a smile on your face and a fantastic "Keller deal" if you deal with these two exceptional human beings!

Need to Update Inventory

The vehicle we were considering was not available. At the time we were looking it was still posted on the Keller Website and we were already half way there to look at it. On the way I had received a call from Ashley apologizing over and over again that the vehicle had sold the night before and was no longer available. Ashley should have not been put in that position. Someone should have taken down the posting of the vehicle as soon as it sold ( that would be my suggestion). In the future I will still consider Keller, because you have competitive pricing compared to Fresno.

The BEST!

Ashley has been awesome, I found my truck online and spoke with her for about a month before I made a decision. She was informative and very kind during the process. I never felt rushed or pressured. I came out and test drove my truck and with in 2 hours I was driving home in my new baby. Thank you to Keller but most of all thank you Ashley!

Great employees!!

Customer service provided was the best part of my buying experience :)

Outstanding customer service

I have been in a customer service manager for over twenty years and the team at Keller Motors exceeded my extremely high expectations. Ashley, Frank, Chadwick and Eli are personable and make you feel like you are shopping with a friend. I never felt pressured or uncomfortable. Mr. John Keller also went above and beyond for me and I truly appreciate their team effort. This team had made a loyal customer out of me.

Great SERVICE!

By far the best dealership I have ever set foot in. The customer service is GREAT! The employees at Keller Motors definitely go above and beyond for their customers. My husband and I had been looking to buy a new car and Keller Motors made it happen for us. They made the buying process so easy for us and made us feel like family. Ashley and Eli both helped us tremendously in purchasing our new car, I couldn't thank them enough. If anyone is in the market for a new car look no further than Keller Motors! I recommend this dealership to all my family and friends.

GREAT PEOPLE TO WORK WITH

Everyone is always courteous and helpful. After 3 vehicle transactions I can say it is a pleasure to do business with this dealership.

this place is chaos

Nice looking dealership but it is very unorganized and the people there are rude. I was there all day and was so frustrated I left and bought my car elsewhere...I would advise you do the same!!