Karp Volvo

Amazing!

David was absolutely Amazing! I would highly recommend David and this dealership to anyone purchasing a car! If you don't purchase your car from Karp, you are missing out on an amazing experience!!!

Going above and beyond

Mariann Murphy, my sales advisor, and the management team, in particular Sonny and Derek, made leasing my Volvo XC90 a great experience, no back and forth bartering on a price, just straight forward pricing and they had the truck in the color I wanted with the options I was looking for, I drive with an assisted device on the steering wheel, which Karp's service people removed from my Ford Explorer and reinstalled on the XC90, the steering wheel on the Volvo is thicker than on the Ford. When the knob assembly didn't fit Mariann drove me in her own car to Busani Mobility to get an assembly that would fit. I can't say thank you enough, the support to make sure, I could drive home without any issue, most others would say come back another day. Marianne went above and beyond, and was uinderstanding of my needs. Thank you

Attention to detail

Buying a vehicle can sometimes be a very stressful and negative experience. I have found that my visit to Karp Volvo has change my perspective on that experience. I met Alex when I arrived at the dealership and immediately I was greeted with a warm welcome. Alex paid very close attention to what my needs were. He knew I was shopping around and understood that to close the deal with me it would take more than a good price. I want to know that I could trust the person that is across the desk from me. He was able to develop a relationship with me in which I knew I can trust working with him. He showed me the car and when I left I told him I would be back and because I trusted him I returned. He followed up with me and never to the point where I felt it was overbearing. He gave me time to chose Karp and due to the professional, honest and personal treatment he provided me, I chose to purchase from Karp. I'm my opinion if car salesmen treated their customers like Alex treated me. Without pre-judgements, with out pre-conditions and with honesty. I believe the experience of buying a car would be enjoyable for more people. Thank you Alex and thank you Karp Auto for helping me get my new vehicle.

Smooth, transparent transaction

Ive been to maybe 30 dealerships in my lifetime buying cars. My experience at Karp Volvo ranks very high. They were very up front, no hidden costs, very professional and curtious. Im enjoying my vehicle. I believe i got lifetime free inspections and 1yr free oil changes as well.. i would recommend this dealership to anybody looking for a stress-free car purchase

My first Volvo

Leased our first Volvo (XC60) and had a great experience. I'm a Westchester county resident and I highly recommend you make the trip to Long Island to meet with the professionals at KARP. The professionals at KARP Volvo made all the difference in who win my business. Thank you David Markowitz.

Best experience with car dealer

This is my fifth time leasing a car and my first with Volvo. David Markowitz was wonderful. I am in love with my S60 and I plan to be a customer of theirs for a long time!

No hassle and quick service

We liked our experience.David Markowitz was great: taking us for a test drive,explaining the features of our car, setting up music and phone for me also.A very good experience with obtaining my loan and the paperwork with Derek Neuner.I would recommend this dealership because the environment was clean,organized and had a place to relax and get coffee while waiting.We ended up buying a pre owned 2014 XC90 Volvo and found it lived up to its name and comfort ability .

Perfect Deal Round 2

Earlier this year we purchased a V60 Cross Country from Karp and we couldn't have been more pleased with the experience. As a result we took advantage of the summer sales incentives to purchase a second vehicle, an S60 T6 R Design, and we're absolutely thrilled with it.As before, our salesman was friendly, professional and knowledgeable. The business manager made all of the financial arrangements smoothly and efficiently. No high pressure sales pitches to convince us to purchase things we didn't need. Just simple explanations for us to use to make our own informed decisions. Thank you again, David, Derek and the entire Karp team for another amazing shopping experience.

Helpful, Professional , Courteous Service.

From the moment we walked into the showroom to the moment we drove out with our new car I can't say enough about how impressed we were with the dealership. The entire staff did everything they could to make the car buying experience as pleasantly smooth as possible. As a result, we're coming back within a week to purchase an S60 R Design in addition to the original V60 Cross Country we started out to buy.

I bought two (2) 2016 Volvos-XC90 and XC70

We traded in our BMW X3 and bought our 2016 XC-90 first. It is a great car and our buying experience was a good one. We decided 2-1/2 months later to trade in our BMW 750Li and get an XC70. We dealt with Mike Kelly at Karp. The dealership is excellent and Mike is the best salesperson that we have ever dealt with. He was beyond knowledgable and helpful. A real professional. We had a most satisfying experience dealing with Mike and Karp. It was great and we recommend both of them to anyone who is looking at a Volvo. You will be enriched as a result and will not go wrong!

XC 90 purchase

We had a wonderful experience purchasing our new vehicle with Michael Kelly. He was professional, nice and a great person to deal with and made this experience a breeze. Thank you Michael!

New XC 90 Purchase

My wife and I are completely satisfied with our buying experience with David Markowitz. He did everything he could to make sure we were not only happy with the XC90 but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He worked with our schedule. My wife and I will recommend David to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase.

Painless and hassle free experience with David Markowitz

I picked up a beautiful new XC90 from Karp Volvo this last weekend, and I have to say I am just thrilled with the car and the experience. I found David Markowitz to be extremely knowledgeable on the features of the car and we settled on a price and there was absolutely no hassle....outstanding outstanding outstanding experience!

Outstanding experience at Karp Volvo while buying 2016 XC90

We were on the market for a new SUV. We have been driving Lexus cars and trucks since 90's and already gave a deposit to Lexus of Rockville Centre to buy 2016 Lexus GX460. While on the way to RVC, my wife talked me into stopping by Karp Volvo as friends highly recommended a new Volvo XC90 SUV and praised it for it's safety, features and overall performance. I was initially skeptical but after test drive and thorough explanation of XC90 features, I quickly realized that with about the same MSRP and car size/fuel consumption, you get SO MUCH MORE! Volvo XC90 is just packed with cool features and great gadgets (vehicle has it's own internet with Wi-Fi hotspot (kids love it!!!), lane-keeping aid when the vehicle stters itself back into the lane if you accidentally cross lane dividers on the road, overhead display, heated seats and steering wheel, 360 degree cameras, an amazing audio system, front display looks almost like an iPad with it's touch-screen controls to name just a few...) Overall Experience at Karp Volvo was truly exceptional! It was a real pleasure to deal with David Markowitz, a true professional with great knowledge of Volvo products and services. He gave us the best price from the start that no other dealer could beat. He also gave us a very fair trade-in offer and managed to get us a color and a bunch of feature packages that we wanted. From the initial test drive to actual purchase, David made it all so easy and straight forward. He was available in person and on the phone before, during and after the purchase. There was no need to bargain, walk in and out of the dealership to make the dealer lower prices like other dealerships do. No hassle of any kind! Everything was explained and all questions were answered. Volvo XC90 easily surpasses Lexus GX460 which we almost purchased in pretty much all respects. The whole experience was simply amazing and truly exceptional. Thanks to Karp Volvo and special thanks to David Markowitz who is not only a stellar car sales consultant but is a truly an amazing person and a true gentleman! Bravo!

Karp Volvo and salesman Michael Kelley are exceptional

My daughter needed a car for her senior year in college so we needed a safe, reliable car but didn't want to spend too much money. We went to a couple of different dealers but we're not impressed, Then we met Mike Kelly at the Rockville Centre Volvo. Mike is a true professional because he placed our needs above his own commission. We drove off in a Volvo and have been extremely satisfied! Tim from Manhasset

Buy your Volvo at Karp for the best experience and price!

There is no other Volvo dealership worth going to on Long Island. I found that out the hard way by shopping around but Karp Volvo is the one who truly earned my business. My Salesman Frank Manzo was excellent in helping me understand the XC90's many features, getting me the best lease price, and giving an experience I will be recommending to everyone. Volvo has come a long way and this is my favorite car I've owned. See Frank and the great staff at Karp if you're looking for a Volvo! James

Was a wonderful Experience.

Went to Karp Volvo on Sunrise Hwy. i met with Alex Penn at the showroom and he was very nice. He convinced me to buy the new volvo xc90. i had done all my research on the suv. but the way Alex explain it to me and my partner was really great. he made us very comfortable going ahead with buying the suv. great job Alex.

great experience. David Markowitz was awesome!

David was awesome and very helpful.. Took his time explaining everything and making it very pleasant experience leasing my station wagon.. so far love the car and i will so recommend David Markowitz and Karp Volvo to all my friends and family.. Thank you David for well done job and Karp Volvo..

Smooth & Painless

My wife & I have been researching the Volvo brand and fell in love with the XC60. After three other dealerships, we found Karp Volvo to be the best priced, most learned and patient team to work with.From the start, Salesman Mike Kelly was extremely informative, patient and eager to find us the right vehicle -which he did. Make no mistake, this is a beautiful dealership...no pressure and hounding because (I think) the product sells itself and staff stand behind the value...Only drawback was during our initial appointment, Alicia in internet sales told us Manager John Lane would be handling our specific inquiry and when introduced (John) passed on to Michael Kelly. None the less, I'd buy and or lease again.

Wonderful experience from the moment I walked in the door

This was my first time buying a car from Karp Volvo and from the moment I walked in the door it was a wonderful experience. David Markowitz was my salesman and he was easy going, friendly and I felt quite comfortable dealing with him. He was also well informed regarding the Volvo XC90 that I was looking to buy. He told me about all the extraordinary car features, and the safety ratings that the XC90 had that he sold me on the car even before I took it for a test drive. With my busy schedule that day, I arrived later in the day to the dealership, and although the dealership had closed, he stuck around and still took his time to explain to me all that Volvo Karp had to offer, I was quite impressed by his commitment. Even after I signed on the "dotted" line he spent the time to actually show me all the features on the car. I would highly recommend anyone looking to buy a Volvo to go see David at Karp Volvo Automotive.

ABOVE AND BEYOND OUR EXPECTATIONS

After speaking with David Markowitz for months, we finally scheduled an appointment to see the new Volvo XC90 last week, as our lease on our current Infiniti JX35 is ending. My husband spoke with a number of local (Long Island) Volvo dealers, but David was the most pleasant on the phone and the most helpful, so we didn't mind the trip from the north shore to Rockville Centre. After having an unpleasant experience with the Legacy Infiniti dealership (now under new mgt.), we were a little gun shy. However, from the moment we walked into the dealership, David made us feel comfortable and gave us a wonderful presentation of the new XC90. We didn't feel pressured and we felt that our needs and satisfaction were important to him. He was very knowledgeable and extremely professional. There was no attitude or pressure, just a welcoming, knowledgeable environment. We had no intention of leaving with a Volvo that day, but we did! After our own negative experience speaking with other Volvo dealers, we are recommending David and Karp Volvo to all our friends. We love our XC90 and look for to a long, fruitful relationship with David and Karp!

New XC90 Purchase Experience

David Markowitz was very attentive to our needs from beginning to end. Very knowledgeable on the new XC90. Friendly and helpful staff. I would recommend this dealer to anyone looking for a Volvo.

Magic David Markowitz

Very attentive from beginning to end. Great instructions regarding the product. Great service, friendly, helpful. I would recommend this dealer to anyone looking for a new Volvo.

Painless.....

This is my second vehicle from Karp Volvo. David Markowitz and Tim Gilley were absolutely wonderful. they knew exactly what I wanted and got me the best deal ever. David was very kind and patient when going through all the features. Kudos to you David and Tim!!!

Pick Up

David was very patient and took the time to explain my new car features to me. He even helped me program the car to make it ready for my immediate usage. I was very happy with the service provided.

Family service and very proffesional

they take the time to make you feel at home and comfortable. Thank you all. Been a customer for over 10 years . Two Saabs 9-5 (one SE),one Volvo S60 2014,now Volvo S60 Premier 2016

exceptional customer service

I recently got my company car from Karp Volvo and I had the pleasure of dealing with David Markowitz. He made the whole process extremely easy. I was very impressed with the follow up the day after I picked up the car, David called me to make sure I was happy and if had any questions. In my 15 years of having to drive company cars NO dealership had ever done that. That is truly exceptional service.

Professional service

Everyone at this dealership is very friendly and professional. I already referred a friend who is now happily driving the Volvo XC 60. Highly recommend this dealership.

KarpVolvo Sales People

Professional, knowledgeable, honest, trustworthy and respectful sales people...especially David Markowitz - the Overseas Delivery Salesperson. He spent 2 hours with us going over our new XC60 in detail and continuously asking us if we had any questions before proceeding to something new.

David Markowitz is wonderful!

David Markowitz is a great sales rep. I highly recommend him. One of the reasons I got another Volvo was to continue to be with Karp. After having gone to several other types of dealers, I returned to Karp, and hope to stay with them a long time!

Professional and honest.

Mr. David Markowitz was my salesman. Simply, honesty and integrity.When I called the dealership he returned my call in a prompt and courteous manner. I ordered this car in May and new I would have to wait. David kept me informed and updated on the vehicles arrival. Very pleasant experience. By the way, the new XC 90 is beautiful.

Outstanding Customer Service

My saleswoman Maryann Murphy was outstanding in processing our transition into a new Volvo. Great customer support all around. Daniel Murphy made our deal possible. Thank you Karp.

Outstanding Leasing Experience

Salesman David Markowitz, as well as the sales and finance managers, were outstanding in leasing me a 2016 XC60 T5 AWD and in accepting same day return of my 2012 Volvo that was coming off lease. Having leased several Volvos from Karp over the past 20 years, David and his colleagues did everything that they could to make this most recent leasing experience as easy as possible. David was particularly oustanding in spending several hours with us in reviewing the many new wonderful features of the new XC60, taking the test drive, negotiating the terms of the lease and, upon delivery, setting up all the electronic features of the car to our liking. We were made to feel like VIPs of the Karp Volvo family.

Great Oversea Delivery Experience!

After lots of research, my wife and I decided to buy the new 2016 Volvo XC90. Since it was our first time to buy a brand new car, we were very nervous. After checking out another dealer, we decided to go with Karp Volvo because the staff members were very professional, straightforward, patient, friendly, and not pushy. We worked with Mr. David Markowitz, who specialized in Oversea Delivery program. He helped us to understand the whole Oversea Delivery process, scheduling, and the total cost involved. It was a long process, from ordering the car in May, to actually getting on the plane to Sweden at the end of August, to finally picking our new car back in New York in October, but David was there for us throughout the entire period. On the day when we pick up our car, David also worked overtime into the night to explain the new car's various new features. Thanks very much to David for his professionalism and friendliness! Karp Volvo is an outstanding Volvo dealer that we will be happy to recommend to others!

Nothing But Kindness

Car was totaled one morning, so I decided to spend the day looking for my next car. Went to two dealers & felt like the salesmen took me as a joke (probably because of my young age). At one of those dealers I tested a Volvo but I decided to buy it from an actual Volvo dealer. Googled closest dealer which was Karp & went straight over. Right away, I was greeted by Frank & we started talking business. Showed me on his computer what he had on the lot & test drove the one I liked. Went back two days later & bought it. The only thing I wish was better was the information about GAP insurance. But nevertheless, I had a great experience. Frank called a few weeks later to make sure I was happy & asked if I had any questions or concerns. I had brought the car back to service & they are extremely friendly. I would definitely recommend them if you plan on having a REAL dealer experience even after buying the car.

Excellent service. Even better car.

Went to Karp after being lied to at glen cove Volvo. They took care of me and gave me a great deal. Couldn't ask for anything more.

Ignored

I came into your dealership and the entire time I was there no one greeted me or asked to assist me in anyway. I spent about fifteen minutes sitting in the new XC90 and XC60. The sales floor was not busy, as a matter of fact I was the only customer in the showroom. I guess my money is not green enough for Karp Volvo.I will take my business elsewhere.

purchased my new 2014 volvo xc60 last year

Was very happy with my sales person and the overall purchase experience.Had my first service in August at 10,000 miles. They were accurate with the time it would take for the service and were very accommodating. I would highly recommend them to anyone.

The BEST car purchase in years

I had the pleasure of purchasing my third Volvo from Karp Volvo. The team did an amazing job finding the perfect match: vehicle and financing terms!! Thanks Mike and Caleb for an outstanding job and pleasurable experience!!

Great Staff! Great leasing experience!!

I was greeted upon entry by Damari(my salesperson) and from the start his expertise and professionalism stood out. He was very helpful and very kind. You will not be disappointed with the level of service you will receive at Karp Volvo from their entire staff! Go see Damari for A+ service!

Be careful!

We bought a used 2010 Volvo XC70 from this dealer. The people were pleasant enough, the car is great, but when we got the car home we discovered a few (we thought) minor issues: When we picked up the car there was a service department paper mat on the driver's side. We were told the car would have a thorough 'pre-sale check-out', so this made sense. We got home, 50 miles away, and discovered there was no driver's side floor mat under the paper mat. We called and asked for the mat, and were sent one that was the wrong color. We called again and asked for one of the right color, a new one if necessary, and were told the car was sold 'as is', and that they couldn't find a used mat and would not give us a new one. We discovered there is also no owner's manual in the car, and we've been promised one for over a month. It hasn't turned up and we're told it's on back-order. The most serious issue is that when we got home we discovered the spare tire inflation had not been checked in the 'pre-sale check-out' and was at 5 PSI instead of the recommended 80. My wife and daughter drove the car home 50 miles with a useless spare, and I'm very unhappy about that.

a pleasant time with real pros

david Markowitz made the sale easy relaxed and professional,everybody in the dealership was polite and answered all my questions....the sales manager was very nice also

No Hassles or Gimmicks

I dread going to car dealerships because I always feel the dealers are trying to sell me my first born. This was the first time that I went to the dealership and had a great experience. David Markowitz was the most professional and knowledgeable car dealer I've come across. In ten minutes he completely explained all of the unique, standard and safe features in the new Volvo we were considering. He never made me fell uncomfortable. He was never pushy. He didn't ask us a lot of intrusive and decision making questions. Overall, he was excellent.

Car Experience

The professional staff made our car buying experience the best we have ever had.You have a great team of polite employees with positive attitudes that make you feel like you are there only customer. Our salesman, David followed up on all our needs, completed our paperwork and checked up on us just to see how we were doing.We would certainly recommend your dealership to anyone we know.Thank you for the experience!!

VERY POSITIVE EXPERIENCE

I HAVE HAD MANY CAR DEALERSHIP EXPERIENCES OVER THE PAST 45 YEARS, MOSTLY NEGATIVE, SO IT WAS A PLEASANT SURPRISE TO EXPERIENCE LOW KEY AND KNOWLEDGABLE SALES AND FINANCE PERSONNEL SUCH AS ZEKE AND CALEB.

Was lied to, so I left and leased the car elsewhere.

Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country.When my wife asked to see the regular V60, the salesman told us that Volvo no longer made the regular V60 and now only made the Cross Country. There was no point in having a confrontation with the salesman and calling him a liar, so we politely thanked him and left.Needless to say, I would never do business with a dealership that in - in the BEST case - has salespeople who know less than a customer, but more than likely just LIED because he did not have the car we wanted in stock.And no matter how the dealership will want to spin it - this guy lied. There was no misunderstanding here.And, listen to THIS miracle! I was able to find the car we wanted that same day at Glen Cove Volvo! Imagine that? We got a car that doesn't exist.

NIGHTMARE

Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is nothing but a nightmare to deal with. She is rude and nasty. She must hate her job so much she should be fired. She has no customer service skills whatsoever. She rudely kept calling me sir, after i told her i was not a man, and she just laughed. If this is the type of people they employ there, then why would I ever buy or lease another Volvo from them. I do own another Volvo as well and will not be bringing it there for any servicing. When i do buy another Volvo it will not be from Karp. Thanks for nothing!!!! I don't know how people give you such great reviews, because i have dealt with nothing but rudeness and inconvenience.

Amazing customer service !!!!!

The low tire light went on as I was driving to work ... Pulled into service - Ted was great!!! They took the car right away and resolved issue quickly

New Lease

I have been a Volvo Customer for the last 20 years. I have leased my cars from Karp over the last 17 of those 20 years. So, they must be doing something right. Our (my wife and I) previous salesmen Al Lozito and Edward Ferrari both retired. We have dealt with Tim Gilley who is a top administrator and he assigned us a new salesman David Markowitz who took over where they left off. Quality Customer Service, and a good price. He followed up after the sale to make sure everything was okay, and told me to call whenever I had any questions, or just stop by if I was in the area. On another note, while I hope not to need service for awhile, I have used Mark Needham and his Service Dept on my previous cars, and they are also top notch when it comes to Customer Service and Repairs.Sincerely,Howard Guttman

"Another 20 year customer"

We recently purchased a certified pre-owned (used) Volvo and were happy with the car and the service we received at Karp. We bought our first car at Karp before our oldest child was born, and now bought this car for her use, loaded with safety features. For nearly 20 years, we have leased or purchased cars from Karp and have been happy with the vehicles we had - 2 serious accidents resulted in NO injuries to any of our family members. That has kept us driving Volvos. The service at Karp has kept us loyal customers.

pushed me into the arms of someone else

Long time Volvo owner. Absolutely positive that I wanted another Volvo until I dealt with this dealership. I was very happy with my initial salesman Damari. However, for some reason, others stepped in and it became a three ring circus. I decided to go to karp Glencove instead and the experience was not better. I happily purchased a different vehicle from a different manufacturer who made the buying process easy and rewarding.

Great sales and Service inspires customer loyalty

Our family has been leasing Volvo's from Karp for 20 years and we have only the best things to say about them. We have never had a serious problem with any vehicle we leased and we've always found them easily accessible and responsive to our needs. You can't go wrong with Karp.

36,000 Maintenece Service

Walked in with a list of issues to be serviced.My service rep. Ted Clarke discussed and noted all issue and offered a solution.All issues were address and service to my satisfaction.Have been coming to Karp service center for over 15 years and have been satisfied with the resultsall the time.Will continue to bring my Volvo to Karp

We keep coming back!

We just recently picked up our new Volvo at Karp Volvo. There is a reason why this is the fourth consecutive car at this dealership. Over the years, personnel may have changed, but the care and concern for the customer has always remained paramount. Its so easy to do business with people who make you feel comfortable, are extremely knowledgeable, and never make you feel rushed.When you go, you will see what I mean...please do.

2015 S60 lease

For Over 30 years my family has turned to Karp Volvo for our automotive needs. They are always very professional and offer me the highest degree of service. Dealing with David Markowitz was a wonderful experience. Buying or leasing a new vehicle can be a stressful thing. Not with David. He immediately put me at ease and took care of everything. I honestly can't envision going elsewhere .

2015.5 xc 60 lease

Having leased and purchased many vehicles over the past 40 years, this was by far the most hassle free experience we ever had. George Routsos ,the sales manager, and salesperson, Mariann Murphy, were extremely knowledgeable, helpful, and friendly. At no time did we feel we were being forced to make a purchase. I would highly recommend Karp Volvo and both of these pros if you are in the market for a Volvo.Ed and Mary Anne S.

Pleasant and smooth experience.

All went very smooth and was able to come to an agreement. The Sales person made all the difference, as well as most if the other people we interacted with. All knowledgable and not pushy. Would recommend Maryann - great "partner" in the transaction.

leasing a volvo xc70 at karp volvo

I am a long time customer of Karp Volvo and during that time I have always had a good experience. It was a pleasure dealing with David Markowitx. He took the time to explain to me the operations of the xc70. He was a gentleman at all times.James Healy

Volvo C70 service

We have been dealing with Karp for many years. I brought my C70 in for service today. The treatment I received was unparalleled starting with the nice gentleman who greeted me when I got there to the nice young man who drove me home and came to pick me up when my car was ready. The service department managers Mark and Ted went above and beyond. Truly a pleasurable experience. Love those guys at Karp. Pauline Schwartz

delivered as promised

We were recommended to David Markowitz and the experience could not have been better. David explained the process like a pro, we had a great test drive and our car was ready to go as promised. When we went to pick up the car, David explained every feature of our new car to the detail for 2 hours!!. We were treated like people not just numbers. A great experience getting a great new car!!

"Just like Family"

Working with David Markowitz when trading in our Audi for our new XC60 was an effortless experience. He handled everything for us...and so professionally and friendly. He is always responsive and shows that he genuinely cares about us as customers. He is extremely thorough during the process of delivery. He takes his time and explains every detail of the car which is really very helpful. This is our 3rd car from Karp...we are long time customers and we feel just like family when we go there. Now we are a 2 Volvo family! We love the new car, and we look forward to working with David again and getting the all new XC90 when it becomes available in the Spring of 2015.- Randi and Rich L.

A Pleasure!!!!

We've been Volvo owners for 20+ years! Karp is the best! The entire transaction went smoothly; personnel extremely helpful, courteous & professional! Like I've said before, Volvo for life! A special shout-out to David Markowitz -- a delight! Love my 2015 S-60!!!!!!Thank you!

I felt like Special client

The most professional group of car dealers I have ever worked with. I felt like a special client not just a customer. Then the service area got involved and I will be servicing my new purchase at Karp Volvo service area.

michael von Jones

I just want to say how helpful Michael was. He was very professional without being pushy. I woud highly recommend this dealership and when you go in ask for Michael Von Jones.

my new 2015 s60

Just picked up my 2015 volvo s60. As usual the experience was wonderful. David Markowitz made the entire process seamless from quote to oick up. This gives me 3 running leases at this time. C70, 2012 s60 and 2015 s60.all wonderful cars.All my questions were answered and I received a full explanation of all the feature of the new car

Thanks to Mr Daniel Karp for best customer satisfaction exp.

Hands down to one of the best car buying experiences, especially to the owner Daniel Karp.I tried very hard to buy different car from many dealers in LIC, Manhattan and ofcourse Long Island and met many car salespersons who pushed seriously hard to sell their car to me but it didnt happen because I was not looking to buy from a good car dealer but from a BEST one only. And this happened with the help of Mr. Daniel Karp, a very Young guy who care about their clients.I went to buy 2015 Volvo S60 T5. Michael Van Jones was my sales person. I found him after reading some good reviews about him. Honestly speaking, I had some issues with him but with the interfere of Daniel Karp, all the issues were resolved very quietly and in the favor of his customer i.e. Me.I kept many cars in past and dealt with many dealers and most of time I had good experience except Merc-Benz Silver Star & VW Koppel in LIC (JUST DON'T GO TO THEM). Before buying Volvo, I also went to Lynbrook Audi for A4 and experience with them was WORST.But dealing with Karp Volvo was the best experience of all time. At such young age, Daniel Karp knows how to satisfy their clients.I would definitely recommend this dealer to my friends and family members.Thanks Daniel to make things right at right time.Will see you soon for my next car.Roy

Quick and Easy

This is a family-owned dealership. Leasing a 2015.5 V60 was quick, easy. I got a better deal than I expected. Buy/lease here!

good customer service

We appreciate Mike taking the time to provide all the information we needed for our purchases.We also appreciated the time and energy he put all the way till closing time to make sure we were taken care of.

A wonderful purchase experience

I recently purchased a Volvo S60.My previous car was a BMW. It was a FWD car and performed poorly in the snow. I initially went to BMW to look at AWD cars and was not impressed with the car or the sales person knowledge of the vehicle. We went to Audi and then Volvo. By far Volvo and our Salesperson David Markowitz were more informed, professional, and personable. I would highly recommend this dealership and David Markowitz to anyone looking to buy or lease a new car.

Friendly and Helpful

Mike was super helpful and any questions we had he would answer for us, if he didn't know an answer he would ask for us. Mike seemed just as excited about my new car as I was.

Definitely recommend

From start to finish, the car buying experience was made so simple. Respected our wishes and put us in the car we wanted at the price we could afford without trying to trick us into something else. Great guy. Didn't call and harass us, and worked with us when we looked at other options.

Beyond expectations

I visited karp Volvo and from the minute I arrived my entire first Volvo experience was amazing !!!! There was a no pressure environment and everything was so smooth from beginning to end! Michael was the nicest dealer I have ever dealt with and it will be my pleasure to recommend not only Michael, but the entire staff!!!!! I thank you karp for everything !!!!

Fantastic car buying experience!

The entire staff was extremely friendly and helpful. They took the time to walk me carefully through every step of the car buying process, and they never rushed. This was the best experience I ever had at a car dealership. David Markowitz in particular was great to work with, and carefully explained every feature of my new car. I appreciate the time he took, particularly given the amount of features on new Volvos. I was introduced to the service department and everyone there was also friendly and eager to assist. Karp's showroom is modern and nice to be in. I highly recommend Karp Volvo.

quality work, fair pice, nice people... what a concept

Have been buying and servicing cars at Karp for 20 years.I have complete confidence in the quality of service and the honesty of the operation.No car dealer funny business under the watchful eyes of the Karp family.

Ask for Douglas Dysart- Honest, Professional Salesman

Recently purchased a Volvo (XC60) from Doug Dysart, at Karp Volvo ( our 2nd Volvo from Karp). Excellent customer service from this newest member of the Karp Volvo family. We felt that Doug was very professional, honest, and looked out for our best interest at all times. He worked hard to find the exact car we wanted and delivered it within the week. Great deal on this 2014! Very happy with this car buying experience. Highly recommend you ask for Doug Dysart if you want someone who is willing to go the extra mile for the customer; not another high-pressure salesman looking to say anything to make a deal.

Very accommodating and helpful

I recently went to karp volvo to look at a 2011 volvo s60 t6 and the experience was friendly from the get go! I definitely recommend going to see Michael if you're interested in purchasing a car from them. There was no pressure and he provided the extra help I needed to make a purchasing decision!

Exceptional customer service!

I've been a Karp customer since 2003, having previously owned three Saabs, but this was my first Volvo experience. David Markowitz, my salesperson, worked with me every step of the way to get me in the car I wanted with an amazing deal. Tim Gilley bent over backwards to help me with the Saab I was trading in, and though the car had some major issues still they were able to get me top dollar on my trade-in. The exceptional customer service will keep me coming back. And it doesn't hurt that I am loving my new Volvo S60! My highest praise for everyone at Karp.

Excellent, knowledgeable salesperson (David Markowitz)

Whole buying experience was excellent. They delivered on what was promised and David did a great job of walking me through the features of the car. Dealership itself is clean and comfortable. Good facilities.

Wonderful Service

Was traveling out of town and had a error message. The service staff was fantastic and prompt even with the lobby full of clients. Thank you!

Excellent Buying Experience!

My husband and I were interested in a new SUV and decided to check out the XC60. David Markowitz, our salesperson for the past few years was beyond helpful in finding us exactly what we wanted. My son couldn't be more happy with his new S60 that we leased a few months back and I love my 2012 XC60! David was able to find us the exact car we've been looking for! He made sure that before we left the dealer we knew the car thoroughly and even called back to make sure everything was going well. Definitely recommend Karp Volvo because of the nice laid back friendly environment and staff. David Markowitz is an excellent salesperson and we are beyond happy to add another Volvo to the family!

"My Husband and I are Beyond Happy that we purchased at Karp"

We Recently purchased a 2014 XC90 AWD Platinum w/Climate, Blis & Sovereign leather seats. David Markowitz was our Salesman. All I have to say is what a truly great experience!!! I told David I wanted Crystal White Pearl (exterior) with Soft Beige interior. David told me I had to give him a choice of three colors and had to locate vehicle, hopefully the one I wanted. Approximately three (3) days later David called me and reserved the vehicle of my dreams, I was the happiest person on earth!!! From the moment I walked into this dealership till the end, David explained everything in fine detail about the vehicle I purchased. The day I took delivery was the best, David spent well over two (2) hours explaining everything to me about the XC90. I have gone to other dealerships and trust me no one is like David and don't even come close. Approximately two (2) days after I picked up vehicle, David called me and wanted to know how I was enjoying the vehicle and if I had any questions. I can go to this dealership at anytime and David will make sure I understand the vehicle in and out. I highly recommend David at Karp, he was very Honest, Professional, Fair, knowledgeable and patient!!!I also worked with Henry Taboada on financing, etc., he was very nice too, he explained everything to me about financing, tire warranty, interior, exterior protection, etc.The XC90 drives so nice and handles roads well and has enough room, great vehicle. Would never drive anything else ever!Thank you David and Henry!My husband and I also want to thank the Karp family for having such a great dealership and the most friendly and experienced personnel!PS The service department is unbelievable, the best ever, thank you Ted and Mark for making me happy!!!Mary and Carl of Lynbrook, NY

Ask for Douglas D Dysart

Doug is a great dealer, better to be clear he is exactly the type of dealer you want when making a big purchase. When I came in looking at their volvos, Doug was nothing but helpful, polite and accomodating. Dan Karp the owner even came over and introduced himself. What a respectable man. I wish I could say I brought my car from them, but instead chose a nissan (which i already regret). The craftsmanship in Volvos stand alone, apart and above even the Mercedez Benz I looked at. I have told Doug my next car in 2 years will be the Volvo and I will be getting it from Karp. I would recommend to anyone looking at Volvos (or any car for that matter) to go over to Karp Volvo, meet Doug and the owner Dan Karp. You guys get 10 stars from me. See you in 2017.

Hardworking and Honest Salesman

Who would of thought with that above title right? But Michael was a pleasure to work with, he answered all of our questions about the Volvo, did a proper walk around of the vehicle and gave us a very fair price. We couldn't be any happier! We were currently leasing BMW's prior to this and we were pleasantly surprised by the S60's performance, safety and technological advances! And the seats, the seats are so comfortable! I would recommend Michael Van Jones for anyone looking for a new or pre- owned Volvo!! Thanks, we love our new S60!

Great people to work with, great cars

We stopped by just to test drive a used Volvo. We were on the way to look at some other Volvos in the area and had time to kill. We kind of expected to deal with annoying, pushy car salespeople trying to get you to buy something you don't want. None of that happened here. When David brought us to the car and gave us the specs, my husband and I looked at each other in disbelief. We found exactly what we had been looking for but had not been able to find: a very gently used, beautiful Volvo at a good price - not what I expected at a dealership. David never tried to push the car on us, and never made us feel uncomfortable. He was honest and friendly that day and has since been nothing but a pleasure to work with since our purchase. We also worked with Henry Taboada and he too was nothing but great to work with. We drove our new Volvo upstate for the weekend, and the car hasn't presented any surprises and we feel great about buying from Karp. We'll be back.

Friendly and Professional Service

Buying a car can be a stressful experience. Michael and his team at Karp Volvo were like a breath of fresh air. He worked with me to make sure I got what I wanted, and never made me feel pressured or uncomfortable. After visiting several other dealers he really stood out above the rest. The dealership also fixed a few minor blemishes I had pointed out and really helped the van look its best. Above all, I got a fair price. Thanks Michael, my uncle is really happy!

2015 XC70 - leap into technology

Our salesman, Mike Van Jones, was especially friendly and personable. It turns out we share a few interests - golf, bicycling, and world travel, .Mike made the sale smooth and painless. He delivered the car to my house - a First with Karp and a First with Volvo cars.In years past, we've own nothing but Volvos: 244DL, 244, 245, Cross Country AWD, XC90 AWD and now XC70 AWD. Mike got us the exact car package we wanted. Located it in Port Newark, NJ.Car works great with improved technology (compared to Volvo). They finally included USB and AUX In, which, for me, was a major, major shortcoming and short sighted from Volvo Design Engineers.Now, if we can only shut off the rear tail lights when the hatch door is opened for hours at night (camping, etc.)

Volvo purchase

Our experience with Michael at Karp Volvo was outstanding. We were immediately welcomed to the dealership. Michael addressed our concerns regarding a used car. He was knowledgable. He came in on his day off to show us the car we were interested in. I would readily recommend him to anyone looking to buy a Volvo.

Horrible customer experience

Scheduled service for brakes on Thursday . Dropped the car off Friday night, spoke with nick in the morning and I called at 3:30 to see if my car was completed.. To my surprise Nick informed me that no work was performed because the brake pads needed to be special ordered for a SAAB 93. I called a local auto store in Baldwin and they were in stock. In addition I ordered and payed for a windshield washer container in February and I was told it was defective today. So basically my car sat there all day (sat) at the dealership and no one notified me that my car would not be serviced. In addition I could have had the brakes done by the person who informed me I needed brakes but I opted to use karp because I considered them my mechanic. Not anymore!!, i must say that the two ladies Catherine and ? At least showed me understanding and both offered to have the service manager call me. Both nick and David were very condecending. I have leased or purchased 4 cars from Karp with my latest purchase being a 2013 Volvo XC90. I feel as a loyal customer Karp let me down and showed no customer loyalty. My next car will not be purchased at Karp.

Amazing Experience!

I worked with Michael Van Jones primarily and you can't ask for a better car salesman experience. He was courteous, knowledgable, and best of all extremely helpful. He walked me through the entire process, answered any question I had, and followed through with anything that needed to be done after I left the dealership. I highly recamend buying or leasing your next Volvo from him. You don't feel pressured or like you need to haggle prices, they are being upfront and honest from the beginning. Karp maintains a high level of quality for its customers and I am now the proud owner of a brand new Volvo!

Excellent services

Car was very well taken care of at Karp. Called up Tuesday and the car was serviced Wednesday. The repair was well done and they even washed our car.We were called before the repairs were done to get our approval!Overall, we were very pleased by the people at Karp!

First annual service

Returned to Karp for my first annual service. Service advisor Matt was very helpful in explaining possible services. He had the tech measure the wear on the tires before suggesting to rotate the tires. I asked Carlos if anything could be done about some scuff marks that were beyond my abilities to remove. When the car came back, all the marks were completely gone. The servicing was completed on time. Overall, it was a very satisfying experience.

Absolutely, Positively The BEST

I was introduced to the KARP dealership by a trusted friend many years ago. To date, I can say, I have yet to be disappointed in the service they render. My first impression was overwhelmingly positive when I was introduced to Tim Gilley and from there my the relationship with each individual lets me know that I must be pretty special to have met such wonderful friends. David Markowitz was so professional, patient, informative, etc. I came in for repairs on my 2005 Saab and thanks to David Markowitz, I came home happy, happy with a 2014 Volvo. KARP folk really make you feel a part of the KARP FAMILY. No words are adequate so THANK YOU ONE AND ALL!!!!!!!!!!

GREAT EXPERIENCE

My experience with Karp Volvo, and in particular with Michael Van Jones was exceptional. From the beginning, he understood what I was looking for and provided his assistance throughout the whole process. He was essential in me selling my old car and then showing me different vehicles that fit my criteria. Michael developed trust and abuilt a solid relationship that made things easier and comfortable for me. He went out of his way to make sure I got the car I wanted. At the time of the purchase, the entire Karp Volvo staff was friendly and helpful, from negotiating the price, figuring out the finances (Thank you Mr.Taboada), and preparing my car for pick up. I LOVE my new Volvo, couldn't be happier with my purchase, and in the future, when its time for me to get a new car, Karp Volvo will be my fist stop. Thank you Mike

Great Service

I just wanted to take a moment to write this letter on behalf of Michael Van Jones, he was pleasant to work with, and went out of his way to provide us with top-notch service. I also want to thank Daniel Irvine and your staff for the refreshing buying experience at Karp Volvo. As I told you during the transaction, I was impressed with your honesty, integrity and straightforward approach to selling a car along with the trust I had from working with Karp. I would recommend your business to others. Your personalized customer service and hospitality were really appreciated. Thanks for taking the time to go the extra mile for us. Your patience and kindness did not go unnoticed. Thank you for making this experience a good one.

Miike Van Jones

I recently leased a Volvo s70 from Karp. The salesman was Mike Van Jones. Mr. Jones did an excellent job in educating me about the automobile. He was highly responsive and very efficient. He went out of his way to answer questions and respond to some of my concerns. Overall the experience was outstanding.

Came in for service left with new vehicle

I came in to have service done on an XC 90 and left a few days later with a new s60. After repairs on my vehicle were becoming too expensive Mr.David Markowitz recommended that I look at the S 60, I had time to drive this vehicle, as it was given to me as a loaner. It was quite a different feel to my truck but I loved it. Mr Markowitz put everything in place, and on my return to Karp had all the paperwork ready, his attention to detail was incredible. Very happy with my new vehicle. His name eludes me, but the gentleman in service is a top notch affable individual, he kept me informed on a daily basis of every aspect of the repair. Last but not least Mrs K. with her pleasant phone demeanour and sense of humour made every effort to ensure all of my concerns we addressedPleasant experience surely will be back.David L

Volvo purchase

It has been a pleasure to review Karp Volvo because I was very satisfied with the attention I was afforded by David Markowitz and the rest of the team at the aforementioned establishment. It has been a positive experience for my wife and myself. I am certain that if any issues arise with my purchase the Karp team will handle said issues with professionalism.

DAVID M. WAS A VERY HELPFUL AND GENUINE PERSON. ALTHOUGH...

DAVID M. WAS A VERY HELPFUL AND GENUINE PERSON. ALTHOUGH THERE WAS A LANGUAGE BARRIER, HE WAS PATIENT AND INSISTED TO HELP. DAVID MADE OUR EXPERIENCE WITH KARP A WONDERFUL ONE.

Our experience with Karp Volvo was stress-free. David...

Our experience with Karp Volvo was stress-free. David Markowitz was extremely helpful from my first phone call with him to the day we picked up the vehicle. He answered all of my questions thoroughly; the whole process was simple and easy. Our Volvo S60 is a great car and fun to drive! I highly recommend Karp Volvo.

When we arrived at the dealership, the salesman was very...

When we arrived at the dealership, the salesman was very professional and knowledgeable in presenting his product line and was extremely patient as we searched the showroom and outside lots for a new or used car that best met our needs. We were very thankful that the salesman didn't resort to high pressure sales tactics to rush our decision and close a deal that day which is so common in the industry. When we arrived to pick up the car, we were particularly impressed with his one hour tutorial in the car explaining every facet of the car's operation and his genuine willingness to be available for any follow up questions at ant time in the future. In summary, we were very pleased with the dealership, the friendliness of staff, and the overall sales experience.

Lauren Lewis-Simmons was the first person that assisted...

Lauren Lewis-Simmons was the first person that assisted me with my purchase at Karp Volvo. Her friendly approach and helpful attitude led me to come back after doing my research on Volvo and the car I was looking for. She displayed an enthusiastically knowledgable base of information of the cars I was interested in and was eager to understand and help me find what I was Iooking for. From initial test drive to closing the deal, the Karp Volvo employees made sure I was a satisfied customer. Finding a price was a major concern and David Markowitz and Vincent Vallani were very helpful as well. I'm glad I came to Karp Volvo and appreciate the service.

Karp Volvo provided an outstanding professionalism rarely...

Karp Volvo provided an outstanding professionalism rarely seen from automotive sales-people I highly recommend David Markowitz to anyone interested in purchasing a Volvo The staff at Karp were accommodating and I also appreciated the introduction of a Karp family member

The Sales person was very friendly and knowledgeable. ...

The Sales person was very friendly and knowledgeable. Karp Volvo's prices are competitive and they want to make sure that you are 100 % satisfied before you walk out the door.

I have been a customer of KARP for over 10 years...

I have been a customer of KARP for over 10 years originally leasing Saab cars and for the past 3 years switching to Volvo. I just leased a new S60. David Markowitz is one of the main reasons I returned to Karp to lease a new car. He is the best car sales representative I have ever met. Informative, patient, not pushy, professional, honest and fair, clearly understanding my financial status and making it work for me. I am very thankful for David's help in leasing my new car. Also, your service department through the years has always been accommodating. Thank you to all at KARP!

Karp Volvo, and salesmen David Markowitz made the...

Karp Volvo, and salesmen David Markowitz made the experience leasing from pricing, choosing a vehicle and facilitating the help with financing such an amazing experience. He was truly a professional, but went beyond as kind and understanding enabling me to get such a wonderful car. I will recommend David Markowitz and Volvo to many friends and family!!!

My previous car was a 1998 Volvo and for many years I...

My previous car was a 1998 Volvo and for many years I have used the Service Department at Karp Auto in Rockville Centre to repair/maintain with wonderful success. When it came time to "retire" my 1998 Volvo S70 (with only 88000 miles!) there was no question in my mind my next car would be another Volvo. Lauren and Vincent at the Karp showroom made the experience so easy! They realized immediately I am a woman who works virtually 24/7, who knows what she wants, and who appreciates the importance of a caring and imaginative sales team. I use the word "amazing" very sparingly in my daily life but the people at Karp were "amazing" and then some!

A pleasant experience all around. All employees were...

A pleasant experience all around. All employees were knowledgeable and helpful. David spent time reviewing all of the details of the S60 and followed up with emails. This dealership made leasing a Z2104 Volvo, a simple process.

David Markowitz was delightful. He was totally...

David Markowitz was delightful. He was totally knowledgable, honest, helpful and ambitious. Additionally, Volvo Karp is a comfortable environment to be in while going through the process of buying a car.

The salesman, David, was very professional and he had...

The salesman, David, was very professional and he had extensive product knowledge. He handled the delivery great and he took the time to go thru the features in the car.

Karp Volvo is an excellent dealership. My previous lease...

Karp Volvo is an excellent dealership. My previous lease experience with them was outstanding and therefore I recently renewed my lease for an even better vehicle. I have come to know many American and foreign car dealerships in the past. I would rate Karp Volvo as one of the best in Long Island New York. The sales personnel were attentive and considerate to my car needs. They made the search and transfer process quite easy and gratifying. The service people are just as friendly, fair and efficient. My overall experience with Karp Volvo has been very satisfying and stress free over the past 3 years. I look forward to a long term superior car experience with Karp Volvo for myself and my family.

It was the best experience we have ever had buying a new...

It was the best experience we have ever had buying a new vehicle. We looked at the XC60 with Vincent and agreed to a price and ordered one exactly the way we wanted it. When the car was in we picked it up, no surprises. David finalized the deal with us and gave us a very detailed overview of the vehicle and all it features. I would highly recommend this dealership and look forward to buying the next one there as well.

David Markowitz is an experienced salesman who I believe...

David Markowitz is an experienced salesman who I believe gave us the best deal possible. He found the the car we wanted with all the options we requested. When we picked up the car he explained the features thoroughly and set up our cell phones with bluetooth.

my experience at karp volvo has always been...

my experience at karp volvo has always been possitive.they treat me as a loyal customer with the highest respect in any situation.the sales help and the service department has always been professional.i would definetely recommend them to anyone who would be looking for a car.

David Markowitz is an exceptional Sales and Leasing...

David Markowitz is an exceptional Sales and Leasing Consultant. He has a warm personality, patient, not pushy, and knows the ins and outs of the vehicle I leased. He guided me through the entire process of leasing the Volvo to my satisfaction, including the price. He handled my paper work with the utmost care and accuracy. I will recommend him to any customer who will be interested in leasing or buying Volvo.

Karp service is the best I have ever experienced. David...

Karp service is the best I have ever experienced. David Markowitz was a pleasure to work with and spent a great deal of time going over the car with me. This is my second purchase from Karp. Everyone you encounter gives 100% I will never buy a car from anyone else!!

My initial experience with Karp was very negative and i...

My initial experience with Karp was very negative and i vowed never to return. Mr. David Markowitz's professionalism and attention to detail did it. He kept updating me on vehicles that he thought would peak my interest. The timely manner in which he returned phone calls was amazing.

We purchased a new Volvo and Mr. Mike Conway was our...

We purchased a new Volvo and Mr. Mike Conway was our Sales Consultant. The experience couldn't have been better. He was a pleasure to deal with in our purchase. He was extremely knowledgeable about all facets of the car and took lots of time explaining how everything worked.Based on our experience buying the car from Karp Volvo and Mr. Conway's handling of our transaction, we would definitely recommend this dealership.

We recently visited Karp Volvo to purchase our 5th...

We recently visited Karp Volvo to purchase our 5th automobile. Our experience was excellent as always, and David Markowitz was very attentive to our needs and helped us in every way possible. we will definitely be returning to purchase our 7th one

David is a great professional and we are glad to...

David is a great professional and we are glad to recommend him to anyone looking to purchase a Volvo car. David really knows everything about Volvo and takes the time to understand your needs as a customer and makes it a priority to make sure your questions are answered and you leave feeling very satisfied with your purchase decision.

Lauren Lewis-Simmons provided us with outstanding...

Lauren Lewis-Simmons provided us with outstanding service. She was working tirelessly to get us a deal, and get us on the road.All other team members were helpful and friendly. Karp Volvo management knows the customers and by cars with smart set of options installed.This worked very well for us. We've got all features necessary, and nothing expensive and useless for our driving experience.I came to Long island from Staten Island based on dealerrated.com reviews, and the deal Ive got worth my trip.

I BROUGHT MY CAR IN FOR ITS FIRST SERVICE. I WAS AMAZED...

I BROUGHT MY CAR IN FOR ITS FIRST SERVICE. I WAS AMAZED THAT THEY NOT ONLY DID THEY HAVE SATURDAY SERVICE BUT THAT I DIDN'T HAVE TO GET UP AT THE CRACK OF DAWN TO GET AN APPOINTMENT. AS IS USUAL FOR ME I WAS A BIT LATE FOR MY AFTERNOON APPOINTMENT AND WAS HOPEFUL I DIDN'T MESS UP THEIR SCHEDULE AND HAVE TO MAKE A NEW APPOINTMENT. I WAS GREETED CORDIALLY AND DESPITE MY LATENESS THE CAR WAS READY IN THE AMOUNT OF TIME I WAS QUOTED, WITH NO DELAYS ON THEIR PART. IN SPITE WHAT PEOPLE SAY OF OTHER DEALERS, COMPLIMENTARY VOLVO SERVICE, AT KARP MEANS JUST THAT, I WAS ONLY OFFERED ONE OPTION , TIRE ROTATION, WHICH I RESPECTFULLY DECLINED AS I SWITCH TO SNOWS SOON AND THAT WOULD BE A WASTE, BUT THERE WAS NO PRESSURE TO BUY ANYTHING EXTRA. GRANTED, THIS IS A BASIC SERVICE, BUT THE PEOPLE AT THIS PLACE COULDN'T BE NICER TO DEAL WITH, AS HAS BEEN MY EXPERIENCE IN THE PAST, WHEN I CAME IN TO ARRANGE THE LEASE.

The employees were very friendly, can't wait to buy...

The employees were very friendly, can't wait to buy another Volvo from Karp Auto. I look forward to getting my car serviced there as well.

My wife and I recently purchased a 2013 XC60 from Karp. ...

My wife and I recently purchased a 2013 XC60 from Karp. On my first visit, before going to sales, I stopped at the Service Dept. and spoke with Tony Maffia. He patiently answered all of my service questions. The sales people, Jay Argueta and Eddie Ferrari, were knowledgeable and attentive. Overall, it was a very professional experience.

We went to many Volvo dealerships, but when we came to...

We went to many Volvo dealerships, but when we came to Karp Volvo the service, quality of work and friendliness was excellent. David Markowitz was very helpful, very knowledgeable. He did not push us to buy/lease the car. He just provide us with much information as possible and lead us to get a right choice. We will recommend him and Karp Volvo to anyone. Great experience.!!!!!

Every individual I met or dealt with presented themselves...

Every individual I met or dealt with presented themselves wonderfully. They were clear, concise and direct, spoke confidently and overall, exceeded my expectations. The experience was pleasurable that we chose to take a vehicle color that was not our first choice and was actually more expensive than others available, simply because we felt more comfortable dealing with Lauren & Karp. Thank you!!

Lauren answered all my questions even after i ask...

Lauren answered all my questions even after i ask multiple times, very friendly. Felt like a customer and dealer wanting my business. The follow ups are very comforting as well

Amazing and through service! Mark was through and ...

Amazing and through service! Mark was through and knowledgeable. He helped me find a Volvo that suited both mine and my family's needs. We are absolutely in love with our 2008 XC70!!!

Liliana was extremely professional, knowledgeable and...

Liliana was extremely professional, knowledgeable and thorough! She was very inspirational and encouraging! She exhibited great patience and hands on demos for the vehicle! It was sheer joy for me to have worked with and highly recommend her to any future Volvo purchaser!

Dealership was prompt, courteous and professional at all...

Dealership was prompt, courteous and professional at all times along with providing a very good price that included all promotional programs available at the time. I would recommend this dealership to anyone interested in the purchase of a car.

The customer service at Karp was outstanding, I would...

The customer service at Karp was outstanding, I would recommend this dealership to anyone looking for an honest and friendly staff. I have been to many different dealerships, I have finally found one that I will continue to business with.

My experience purchasing my new Volvo was excellent. My...

My experience purchasing my new Volvo was excellent. My salesperson (Lauren Lewis-Simmons) and sales manager (Vincent Villani) were very professional and made for a great experience. Lauren was extremely knowledgeable about the process and was very calm throughout even though I asked about different models and different avenues of leasing or financing. She and Vincent were able to guide and advise me on the different options. I also want to mention that all the staff, including Caterina Laforte and Tony Martinez made the purchase of this car enjoyable.

Car broke down.Car towed to Karp. Serpentine belt...

Car broke down.Car towed to Karp. Serpentine belt tensioner was broken, required replacement ($750). My mechanic told me to go to Karp because he couldn't do a complex job like this on a Volvo. Work was done on time, car is running well

We bought a new volvo XC-90. It was a great experience...

We bought a new volvo XC-90. It was a great experience buying a car there. Everyone was very friendly, making sure we were being helped. All of our questions were answered well and the dealer was very open and honest about the car packages that could be offered. The showroom was great with a TV for the kids to watch, water, coffee, bagels etc. Everyone just seemed to want to make sure we had whatever we needed to make it a good experience. I would definitely recommend buying a car there to anyone.

Mark Menis was an excellent salesman. I drove out in my...

Mark Menis was an excellent salesman. I drove out in my new car the same day! Everyone was friendly and extremely helpful. I highly recommend this dealership!!!

Lauren is a great salesperson! Warm, friendly,...

Lauren is a great salesperson! Warm, friendly, knowledgable and was persistent without being pushy! Worked with me on getting the car I wanted and staying within the budget I had. I would gladly recommend Lauren and Karp Volvo to any of my friends or family looking for a car. I love my new S60! This is my third Volvo and I can already tell it will be my favorite! Thanks again for all of your hard work!Sincerely,Laurie Kotter DalyI also want to mention that Vincent and the rest of the Karp Volvo staff have created a really friendly and comfortable environment!

As someone who had not owned or leased a car in 15 years,...

As someone who had not owned or leased a car in 15 years, Bill was extremely helpful and patient. His follow up even after the car was delivered was outstanding.

David Markowitz was a joy to work with. I feel he gave me...

David Markowitz was a joy to work with. I feel he gave me a very fair deal on my new s60 and proceeded to follow up with a phone call to see how I liked the car and if I had any questions He delivered as promised. I would buy from David again

Everyone at this dealership goes above and beyond to take...

Everyone at this dealership goes above and beyond to take care of every customer. They are always welcoming and helpful. Follow up after sales and service is outstanding.

By far, this was the best car leasing experience for me! ...

By far, this was the best car leasing experience for me! David made me feel comfortable and answered all of my questions while also providing additional details that I needed to know. Like David, Vincent was also very responsive whenever I called or visited the dealership. Lastly, working with Todd also proved to be a wonderful experience. No pushy sales/service people? That's my place! I am enjoying my new car and will definitely come back again when it's time for another vehicle. I highly recommend Karp Volvo.

I would like to take this opportunity to express my...

I would like to take this opportunity to express my gratitude for the excellent customer service I receive when visiting Karp Volvo in Rockville Centre, NY. In 2007 I had my first experience from Karp Volvo leasing a new S40. I loved the car so much that I bought it once the lease matured. I kept the car and had it serviced by Karp Volvo until July 2013. I must say that I am a car person and have an antique Cadillac as well. I maintain my vehicles and give them great care. I also keep all my service records and receipts, so yes I am THAT guy. Many factors, and careful consideration are always "key" in my life. I have the pleasure to be attended to by the service dept. and sales team with each and every visit. Frank Moscati got me into my first Volvo and Michael Conway into my S60 I took delivery of today! The service I receive is truly amazing and consistent, especially when one considers how poor customer service has become. Tony Martinez, the sales manager is always professional and not only asks about my current Volvo, but also about any local car shows that I may be showing my classic car. He is truly sincere and remembers details. He has always been and continues to be appreciative of my business, even if I am just there for a routine oil-change. I find everyone at this location to be professional, gracious, and friendly. I refer to Tony Martinez to be Karp Volvo's "A-team". I am sure Michael Conway agrees. I, myself, work in the retail sales industry and pay attention to body language and morale. Its my opinion that Michael Conway, Bill, & Frank all were very pleased in helping me. This is rare, but yet obvious when employees are happy with upper management. I ask as a loyal Volvo driver that you commend and thank these individuals for their dedication to their job and the excellent service that they provide. I am grateful that I have a dealership that excels in customer service rather then feeling like another errand. Please offer my thanks for a job well done to the Karp Volvo team.Sincerely, Philip Satriano

Lauren was wonderful. It was such a pleasure dealing with...

Lauren was wonderful. It was such a pleasure dealing with her. We have been to many dealerships over the years, but this experience was by far our best one.

I'm a pre-owner Volvo client, I have a 2004 S40 and I...

I'm a pre-owner Volvo client, I have a 2004 S40 and I decide to get a new car. I rated Karp Volvo the greatest car dealer and service around. They are excellent in explaining thing to you. They appears to be able to understand what you want and work with you. I will never buy any other car but a Volvo. Please keep up the good work , they are the best.

My latest experience with Karp Volvo working with David...

My latest experience with Karp Volvo working with David Markowitz was again an excellent experience> I have leased Volvo's from Karp for over 20 years and want everyone to know that they are professional in every way possible from sales to service. All my needs have always been taken care of by them and I highly recommend Karp Volvo to anyone looking to lease or buy a Volvo. My car was ordered and was ready for me in 2 days. David Markowitz explained everything I needed to do to complete the leasing program so there were no problems when I pick up the car.

We bought a XC60 because of the outstanding value and...

We bought a XC60 because of the outstanding value and quality. We were so pleased with the car, the sales staff and the whole dealership that when my wife's car was totaled three months later we went right back there and bought here a XC90 because the staff there made it such a pleasant and successful experience.

The customer service at this dealership is top notch. I...

The customer service at this dealership is top notch. I will recommend Karp to all my friends and colleagues. Thank you for a wonderful experience.

I would highly recommend Karp Volvo. Michael Conway was a...

I would highly recommend Karp Volvo. Michael Conway was a pleasure to work with as he was extremely friendly, patient, helpful and knowledgeable. He was able to help me locate the car I was looking for with a reasonable price. I am extremely satisfied with my new S60.

We were most impressed with, Volvo Sales Consultant, Mark...

We were most impressed with, Volvo Sales Consultant, Mark Menis. His warm and sincere personality made us feel comfortable while making Volvo our choice. Mr. Menis was fair, patient, honest and very professional. We plan to recommend Mark Menis to our family and friends in the future.

We have been with Volvo for more than 10 years and...

We have been with Volvo for more than 10 years and Liliana was the best sales consultant who took care of us. She was knowledgeable and listened to what we wanted. She took care of us from the beginning to the end of the lease process. I will recommend Liliana to all our friends.

Michael Conway made this experience a pleasure. He was...

Michael Conway made this experience a pleasure. He was extremely helpful and am thankful for his help. We will recommend this dealership to our friends and family.

My wife and I purchased a new 2013 Volvo XC 60 T6 from...

My wife and I purchased a new 2013 Volvo XC 60 T6 from Karp Volvo on 6/27/13. We received excellant overall service from the Sales Representative,Edward Ferrari who spent two hours with us going over the paperwork and the vehicle upon delivery. The prior day we had met with the Business Manager,Dean Coleman who was very professional and went over the leasing details and additional products available to purchase. I would highly recommend Karp Volvo as a very reputable auto dealer to purchase a vehicle from.

I have to say that this was the most pleasurable...

I have to say that this was the most pleasurable experiences in getting into a new vehicle. As a previous Volvo owner we wanted to get back right into one due to its reliability and safety. When walking into Karp Volvo in Rockville Center they were extremely professional, courteous, friendly, and most importantly, sensitive to our wants/ needs both in type of car and what financially was suitable to my family. I worked with Lauren Lewis-Simmons my Sales Consultant who was extremely proficient in her job and explained the car in full detail.... it was as though she was reading my mind on questions that I wanted to ask. She was very thorough in all aspects > e.g. test drive, setting time aside to assist us, handling the paper work, contact with the insurance company, making sure the car was prepped in a timely manner, and going through/ teaching the vehicle options and set ups. Another person who I can highly commend was Vincent Villani the Volvo Asst. Sales Manager to execute the deal and made it happen. As many Car manufacturers have programs and incentives, sometimes those programs do not fit into what you are personally looking for, such as tenor of the deal, payment, and money out of pocket. Vincent Villani had worked his magic and customized a deal, with a tenor, a comfortable monthly payment and also made sure that the car was ready in a timely fashion. I have dealt with different Car Dealerships in the past and this is the first time that I didn't have to leave and search for a better deal.....THAT IN ITSELF SPEAKS FOR ITS SELF!!!!! Vincent Craca...new proud owner of a Volvo S60

Looking to trade my car and lease the C70. My husband...

Looking to trade my car and lease the C70. My husband initally met with David and I came to view the car that same night. Fell in love immediatly with the C70. David was very professional, knowledgable,informative and friendly; even proposed a test drive. I was sold!What sold me was the "SAFTEY" that follow VOLVO's reputation. I immediatly met with the finance associate and next thing I knew I was scheduled for delivery. So excited!!!!! What intailly bought me back to KARP VOLVO was a few years prior I had leased an SAAB. Loved the car, the Loved the associates, Love what KARP represents.Thank you David and Associates for a great experience and I am sure in four years, I will return to drive off with a new car off the lot.Sally and Antoin BastaFreeport NY 11520

If you are looking for a Volvo, Karp Volvo is the place...

If you are looking for a Volvo, Karp Volvo is the place to go. I highly recommend this dealership because of their professionalism, the staff are courteous, they have a large selection of Volvo models. The environment and the staff are not intimidating and does not pressure their customers. Michael Conway was very helpful, knowledgeable, friendly, most of all, he was able to find me the dual tone interior that I was looking for that the other dealers were not able to do. I also was able to get a reasonable price and they are willing to work with your needs. Karp Volvo is highly recommended and ask for Michael Conway.

My husband and I recently bought a new Volvo 2013 XC70T6...

My husband and I recently bought a new Volvo 2013 XC70T6 to replace my 2007 Volvo that had been totaled in an accident. Our salesman, Eddie Ferrari, took excellent care of us and made the whole buying experience very pleasant. He was courteous and cheerful throughout our dealings with him.

The check engine light on my 99 S70 consistently went on...

The check engine light on my 99 S70 consistently went on as of 1/13. Ted and Mark did everything they could to resolve the issue mindful of cost. It took several trips working our way through the symptoms to resolve the problem. The trigger was typically a filling up. I picked the car up on Wednesday and filled up Wednesday night and the light has not appeared. I especially appreciated the check in's, the progress reports and their willingness to answer my questions.They are always very willing to work with my schedule in terms of dropping the car off or picking the car up. My previous service provider did not accomodate early or late pick-ups or drop-offs. Nor did they provide a courtesy car. Karp does an outstanding job servicing my car. And when I get to the place for purchasing a new car Karp will be my dealer of choice.

Bill McGarr was an excellent salesperson. We did not...

Bill McGarr was an excellent salesperson. We did not feel pressured yet he made all of our options and pricing very attractive. We leased a 2013 Volvo S60 and we are very satisified with the sales and service. Will recommend this dealership to other people.

We have purchased our sixth Volvo from Karp, our newest, ...

We have purchased our sixth Volvo from Karp, our newest, a 2013 XC60. Once again, Eddie Ferrari made the sales experiencean easy one- fair pricing, enthusiasm for and knowledge of all the latest features on this vehicle and willingness to accommodate usin any way possible. Eddie is most professional and is a pleasure to work with. He, at the sales end, and the service department ofKarp are the reasons we have returned to Karp throughout the past twenty-six years.

The day I picked up my new XC60 I arrived at 10:30am...

The day I picked up my new XC60 I arrived at 10:30am (approximately). I finally left around 1:30pm. It took much too long to process my new vehicle. In my opinion, the paperwork should have been completed before my arrival.

David and Dean were absolutely amazing. They were patient...

David and Dean were absolutely amazing. They were patient friendly and very knowledgeable. Every question we had, they had a direct answer for us. I was actually surprised about how they acted towards me and my family. With going to other dealerships, every other car dealer I have dealt with seemed like they wanted to make an extra dollar at the customer's expense. David and Dean were genuine and they truly wanted to help us in every way. I would definitely go back to them and Karp Volvo. I will be telling everyone about my experience with the outstanding customer service that my family and I received.

Vincent Villani was able to give me a great deal and was...

Vincent Villani was able to give me a great deal and was willing to work with me on the deal structure. I did not feel pressured and am happy with my decision. I would come back here again.

I went in to look at my options as my current lease was...

I went in to look at my options as my current lease was about to expire. They assisted me in getting a great deal on a new Volvo as well as assisting with terminating my current lease.

We were greeted by a friendly and courteous staff. Our...

We were greeted by a friendly and courteous staff. Our salesman, Bill McGarr, was professional, polite, and patient as we negotiated the best possible terms. Volvo had advertised a great deal in the newspaper but as often found the fine print provided many restrictions and conditions that would lure most people away from making a deal. However, we found Bill McGarr willing to work with us and help find a solution to a mutual and satisfactory agreement. Additionally, the sales concierge, Caterina LaForte and sales consultant, Liliana Gonzalez, were equally helpful and accommodating in assisting us return our previous lease-ending vehicle to a different dealer. You definitely get the sense of a family-owned business where everyone expresses a caring and friendly feeling toward the customer. They make you feel wanted and valued as opposed to the stoic and passionless sensation one may feel with a larger corporate establishment. This was our first time dealing with Karp Volvo and based on our early experience with them, we highly recommend them to those considering the lease and purchase of their next vehicle.

Liliana was a delight to work with. She is very friendly,...

Liliana was a delight to work with. She is very friendly, and professional and truly made my car leasing experience enjoyable and easy. I would highly recommend Liliana, Karp, and the Volvo S60!!

From the moment we walked into Karp Volvo in Rockville...

From the moment we walked into Karp Volvo in Rockville Centre we were greeted by friendly people eager to help. You don't stand around waiting for someone to acknowledge you. We were directed to salesman, Michael Convoy, who was warm, friendly, knowledgeable, well-spoken and did not push, which is what we hate about going car shopping. On our visit Michael introduced us to Vincent Villani, one of the managers who ran the numbers for us. He said they would get back to us after they found out what our present car was worth. A few days later we were driving off the lot with a beautiful XC60 confident that it was the best deal we could make. My husband is now planning to return to this dealership when his lease is up. We were with our former dealer for 10 years and the people at Karp have made us new customers. I feel sure that I am driving a very safe, well-made car. Congrats to Karp Volvo for understanding cars and, more importantly, people.

Ms. Gonzalez is an exceptional salesperson. She is...

Ms. Gonzalez is an exceptional salesperson. She is professional, patient, as well as a very good communicator. She instructed me on how to use the Volvo S60 and how to setup the computerized radio and telephone system . She even said that I can call or stop in anytime if I needed her assistance with the car. I felt very comfortable having her as my salesperson and will certainly use her again in the future.

Extremely knowledgeable Sales staff, very informative,...

Extremely knowledgeable Sales staff, very informative, accurate and a pleasure to do business with. Test drive was readily available. All around I had a pleasant experience with Dealership. All staff was very friendly. Nice showroom and presentation of vehicles was well done. Sales staff offered to have me come back for another quick car lesson after I purchased the car if I needed it. Also the Sales staff stayed past the closing hours to take care of me and was happy to do so. I've never seen this before - cuddos and thank you to Mr. Markowitz!!!

David Markowitz was very knowledgeable about the features...

David Markowitz was very knowledgeable about the features we were looking for. We were trading in an older Volvo to get the newer model. He spent time with us before, during and after the sale. As the new model had many different features ( iPhone connectione, etc.), David pateintly showed us the new features. He was courteous and efficient.

Everyone was very helpful and respectful. David worked...

Everyone was very helpful and respectful. David worked well with me following the total loss of my previous Volvo. He also spent almost an hour teaching me the latest technology and gave me a rain check for any future lessons. I would receommend this dealership and especially Volvo to anyone. I would also highly recommend David as the sales representative.

Missing cpo report from when the car was purchased was...

Missing cpo report from when the car was purchased was finally received. Windshield leak corrected. Apparently a new windshield was installed, although with grease stains left on the a-pillar upholstery...Service manager was helpful in making sure things are fixed.Received free loaner car for the duration of the repair work. Service manager offered to have the car detailed due to melted chocolate residue left in the crevices of the center console from before the purchase. However, after the detailing the said chocolate residue still remains. I believe the detailers worked on the exterior and never got to the interior.

This is the second Volvo I have purchased from Karp....

This is the second Volvo I have purchased from Karp. (XC70 2008-XC70 2013).as far as the Service dept goes i have to say that I have always been treated with the utmost respect, have never been high pressured into purchasing anything other than what my visit to the service dept was for. the techs. always did the job right the first time, so no return trip for the same job. Waiting for my car was very comfortable and when Kathy was in the service area she always offered coffee or somthing to read, she is great.I have never waited a unreasonable time for service and when it was going to take a longer time to repair i was always offered a complimentry car or a ride to my train station.as far as my buying experience with David Markowitz is concerned i must give him an AAA+ rating. he is a professional in every rspect and his comunication on price and all other options availaqble are top shelf. When I picked up my 2013 XC 70 he patiently went through all the features with my wife and I so that there was no questions when he called us to ask if everything was good with the car and did we have any additionl questions.My car was delivered ahead of schedule,it was clean and topped off with a red bow on the dash, which i really thought was a nice touch.

There is no short way to write this poor review so I will...

There is no short way to write this poor review so I will just write the facts. My poor review starts from the moment roadside assistance was called and to be fair, that portion of the service was contracted out, but Volvo itself needs to be accountable for their subcontractors. The towing company was over an hour late to get to the car that was broken down in a Target lot. After having been towed to Karp, it took them 2 hours to locate the car and another hour to find the key in the car. I was told the car was being diagnosed and they would get right back to me. A few hours later I call back and I am told they are still diagnosing the car and they will call me around 3 Oclock. After no call at 3, I call at 3:30 and they tell me it is still being diagnosed and I can have a loaner if I want. When I get there, I am told that the loaner is 18 dollars+ per day. I was always provided with a loaner from Enterprise, but I guess that is no longer policy.The next morning, I have to call again to find out that there is a steering column problem and they can repair it today and it will be $875. I ask if there is anything he can do with the price for a loyal customer and the fact that it is an older model car (2004). He says he will work with me. I approve the repair. I guess 10% is technically working with me, but with Nassau sales tax I saved about 12 dollars.Just over 1 day later, the check engine light comes on. It is riding fine, but I am concerned that since it just broke down, maybe there was an additional issue related to the service a day earlier, so I call the service department up and make an appointment to bring it in the next Saturday as neither my wife nor I can take more time off for the car. I arrived right after they opened and after no call for most of the morning again, I called to find out that again, it was being diagnosed and might not be until Monday so I needed to get a loaner again and pay for it. They lost the cover sheet that had my cell number on it so they were calling the wrong number all day trying to get in touch with me. I call first thing Tuesday morning to find out that my coils are misfiring and that I need new spark plugs. Total cost around 700-800 dollars to replace the coils and plugs. I asked how were these issues not diagnosed with last weeks day plus diagnosis did not pick up these problems? He said the check engine light was not on so they didnt know to check that. I said I would talk to my wife and get right back to them. At this point I am skeptical so I call back to tell him not to do anything with the car. On that call he proceeds to tell me that the car will also need front end work and a major service within the next five thousand miles. It will cost around three thousand dollars. Now I am no longer skeptical, I am downright suspicious. I tell him not to do anything with the car. My wife is coming to pick it up. When she gets there, he tells her he is surprised. Nobody has ever denied the service. They charged us the diagnosis fee and she left with the car. The next morning on her way to work, a screw falls out of the steering column and the body of the steering column comes apart.I take it to a Volvo specialist on the North Shore. He finds nothing wrong with the coils, and says even of there is a problem, chances are it is not with ALL of the coils. He replaces the spark plugs, re-fixes the steering column body and fixes a few other small things for me for just over 100 dollars. I can only imagine how much I was taken for on the other repairs that were done at Karp over the last few years. This has been price gouging at its very worst.

Well, remember the C70 that Eddie and Tony were able to...

Well, remember the C70 that Eddie and Tony were able to get for us and we were so happy with? Sandy took care of it. We went back to Karp and asked Eddie and Tony to try to find us another one and they did and at the same cost as the first one! These guys are the most compassionate, amazing gentlemen to deal with. I recommend them without reservation.

This was the worst experience I have ever had. When...

This was the worst experience I have ever had. When purchasing my Volvo, I was promised a free loaner car. When bringing my car in for maintenance or service, I was told to pay $20 for a loaner. Each time I dropped my car off, I had to argue with the service center and my car was always returned dirtier than I left it. I would NOT recommend this dealership to anyone. Worst experience EVER. We originally chose this dealership for the location, as it is so close to our house, but now we would rather drive over an hour to Volvoville for excellent service.

I have been a Karp Volvo customer since 1992 and have...

I have been a Karp Volvo customer since 1992 and have always been treated well byanyone I have dealt with. Thanks for all the wonderful years.

It was an absolute pleasure dealing with Liliana. I...