Jupiter Chevrolet Inc

Hollywood jupiter chevy

Hollywood was a good salesman he looked around for me intil3 he found the one i wanted he had several opitions for but he made sure i was a satified customer and i really appriated him Hollywood was great

Wonderful experience

I had a great time shopping here. The staff is very friendly and knowledgeable. They aren't pushy like a lot of dealerships are. Definitely worth a visit!

Amazing!

As a first time car buyer, I was nervous about going through the process by myself. Thanks to Tevin, I was able to buy a car with everything I want in my price range without getting a headache like with other dealers! Definitely recommend Jupiter Chevrolet and Tevin!

Great Shopping Experience!

We received excellent service from both our salesman and the sales manager in the used car Department. Everyone was very friendly and patient as we were shoppibg with and for our teenage daughter.

to hollywood

i just want to think mr hollwood for helping me with my new car which ive have brought three cars from mr hollywood and really enjoy working with him and will back toget another one and tell all my family and friends thank hollywood / jupiter chevrolet

Tevin is the BEST

Tevin was great and the process was simple, would definitely recommend Tevin!!!! And Jupiter Chevrolet, as a team they were helpful and polite. Great Job Tevin

Great Customer Service

I have dealt with the service side of this dealership for the past several years without any issues. I decided it was time to get a new car and was greeted with professionalism by Robert Jones when I began my search for a new car. He was very patient and allowed me to make the best decision without any hassle. He helped me from the beginning to end of my car buying experience. I truly appreciate his professionalism and dedication in providing great customer service.

Smooth experience!

Tevin has your best interests in mind! He's down to earth and gives you what you came for! Comfortable, no-hassle buying experience..walked out with keys and a great deal!

07 mustang

They never responded to my request for information

Money Hollywood is awesome great customer service!

Everyone here is great! They listen to what you want they don't try to sell you something you can't afford. We will definitely be back! Money Hollywood is awesome!

Excellent Dealership w/ Outstanding Cust. Service

This is one of the BEST buying experiences I have had! The dealership was clean and tidy and the Customer Service was excellent! This is my first time buying from this dealership and I am definitely going back. I would highly recommend to family and friends as well. The sales team was great to work with and took the time to show me the (in's and out's) of my vehicle and made sure I was satisfied before I left the dealership. They advised that if I had any questions to give them a call or come back up to the dealership and they would go over anything I needed. You can't ask for better Customer Service. The vehicle I bought has a 500 mile break in period so I called the dealership to schedule a service appointment. I left a message and received a phone call back within 10 minutes. The service adviser was courteous and made sure that I was and will be taken care of! I look forward to a good future with this dealership!

Excellent Buying Experience

I worked with Hollywood and Hoss on purchasing my 2014 Chevy Silverado 1500. They were willing to work with us and made it happen. It was a very pleasant buying experience and I did not feel like they I was being screwed over.

Charles Edwards

I Charles Edwards am writing this letter to say thanks to Daron Mondy and Jupiter Chevrolet Inc. for helping me to purchase my 2016 Texas Edition Silverado pickup. I am very pleased with it. Again thanks for working so diligently. Thanks, Charles Edwards

Used car purchase

My wife and I went to test drive a vehicle we saw in the used car section of the Jupiter Chevrolet web site. I called to see if the vehicle was still available and spoke with Kyle A, a young energetic new salesperson. We met Kyle and the three of us hopped in the vehicle and took it for a test drive. We went back to the dealership and talked to his manager John and drove off a little later in our 2015 Toyota 4Runner Limited. We are very satisfied with the way the process went. The whole crew was very pleasant to work with. I have been looking at 4runners for several weeks and never could seem to find the right group to work with us until we came to Jupiter. From Kyle, his Mgr. John to Bobby Lee in Finance. It was a very comfortable non pressure process . Thanks for the smooth transition to our new vehicle purchase.

used truck 2012 chevy silverado

I bought a used 2012 Chevy truck with broken console never got fixed, Dickie Sales person put in contract to fix for free. I tried calling to schedule to fix a console, left messages with Dickie, Sales never called back . called the shop didn't know nothing, transfer after transfer, finally they called me and told me part is not here shop will have to order. till this day never received a call. I went up there and shop told me same nothing. shop said it never got ordered. seems as soon you drive off, all your promises are out the window.. I purchased 2 vehicle's at Jupiter Chevrolet this is the last time I ever go. I went to Rockwall Chevrolet Lakeside now. looking now to purchased a used truck here never will go back and waist your time. I been going for service and shop are on same page in Rockwall.

Certified used Purchase July 2016

I recently purchased a GM certified vehicle from Jupiter Chevrolet, start to finish an excellent, flawless experience. Ruben was our salesman, and did an excellent job. It could not have been a better experience. Thanks Jupiter Chevrolet!

Worst experience ever

After wrecking my 2015 Silverado I tried to may a deal to trade it in. Oliver at Jupiter informed me my truck was would be worth about $11,000 less than I paid 4 months earlier. I have bought 4 vehicle in the last 5 years from them, after complaining to their GM Ron Ofner he said they would do everything they could to make up for all the problems I'd been thru. Three months later my truck is repaired and now no one calls me back, they wasted a week making promises and lying about trying to make a deal.Ron doesn't return calls and give me another salesman who makes the same promises to call me. Save yourself some head aces. Don't deal with Jupiter!

My experience buying a new car!

Sir Albert was a great salesman. He made sure I got everything I need and wanted. He was very patient and understanding. I will be sending some of my friends and family to Jupiters Chevrolet.

Great Service!

I'd like to thank Albert and Hollywood from Jupiter Chevrolet for all of their help! Thanks to them both, my husband and I were able to dive off in our brand new car! Thank you again for your service Albert and Hollywood! :)

Great job Albert

Albert did an Amazing job, I would definitly recommend him to anyone, The service was Phenomenal. I am a repeat customer, me and my wife actually purchased a 2008 jeep wrangler from you guy in 2012, Again , the service was great. I'm well pleased with my purchase. I spoke with Albert back in December. 2015, but i wasn't ready to buy. But the service that i was offered made me want to come back. The service was so great his manager thought he told me to tell him about the great service he provided, My wife and I travel up north , so we needed a better vehicle, so that she could get in and out of it, because of her recent back surgery. Albert pointed me to the right vehicle that was a great fit for us. This dealership cares about theire customers. I wasn't aware of all the cool features that the Chevy equinox had to offer, but albert was a great help I have a card here that says Sir Albert, Ask for him whenever you have the need to purchase a vehicle from Jupiter Chevrolet.Great job keep up the good work Sir Albert !!!! You guys will be seeing me again

Used car with damages and mediocre customer service

Just bought an used Sonata from them which they claimed to be in perfect order. I was only there in the evening to look at it and the light on their parking lot wasnt good enough to look at every detail. Also since I didnt have car insurance yet I couldnt take it to vehicle inspection upfront. Sales process was very intransparent to me and salesman did a lot of promises that turned all out wrong or at extra cost which wasnt mentioned before signing.After signing the paperwork I received 7 follow ups within 36 hours to provide documentation - heck yeah I get it.The day after pick up I brought the car into checkup and it turned out there are 3 different tires on a 34k miles car, filters all bad, tail light cracked. Wrote email & follow up calls but no response AT ALL. Headed over to pick up my license plate and got manager to look at it - no help at all.I am glad my car is still under manufacturer warranty - I will not go back to them. Guess I will have to bite the bullet and have Huffines fix up my car at my own expense. Lets see how they are doing.

service ,,billing

We Call bout our Truck from NJ its a 2007 white Silverado That was droped off as i was on hold and passed through several departments I got to talk to the assistant manager he told me we had no option but to pay for car rental fees ,Gas fees, detailing Fee,pick up rental car fee, i did not drive the car we were told if we didn't pay all this they would do something to our title like to get this resolved

Unprofessional service dept

Wish I had seen this site before I purchased my certified preowned Cruze from this dealership. One word-shady. One week after purchase the car is shifting strangely, a/c not working properly, and the check engine light is on. Ok. No problem, right? After all, I have the warranty. They kept my car for 6 days, did not communicate with me regarding the status of my car (I had to initiate all communication), and returned it I repaired. They stated that since the check engine light had gone off, and the code was in the history, they couldn't fix it. Really?Huffines diagnosed and fixed it in less than 5 hours. Wish I had bought my car from them.

Bad Experience Buying 2010 Silverado

My experience here has been absolutely horrible. I've always wanted to purchase a Chevy truck, and I am disappointed to say it's not at all what I had hoped it to be. I purchased a 2010 Chevy Silverado in February 2015, and it's not something I'll do again or recommend anyone else doing, especially from this dealership. The truck has been in the shop five times (including right now) for the exact same issue. The truck has electronic problems relating to the A/C system and ultimately results in the truck shutting off on me (with family in the truck) while driving down the highway at 60 MPH. The brakes lock up and, needless to say, this is an extreme danger to myself, my passengers, and anyone driving around me. The dealership has yet to fix the problem and, as a matter of fact, has caused my experience to be even worse by charging me for repairs (which have not solved the problem) (side note: I paid for one of those after-market warranties they try to sell you at closing - which they're claiming I cannot use to pay for these issues). On my fourth visit, they claimed they couldn't duplicate the problem I was experiencing, so they kept the truck for a week and returned it. The truck had the same issue arise yesterday and is now in the shop for the fifth time. I feel I have been sold a lemon and need a new truck. At the end of the day, if they sold me such a great truck, they should take it back and provide me with a truck that I am happy with (just like the one I THOUGHT I paid for - if not a new one).

Great job Albert

My name is Margaret v. Handy, I recent purchased a srx from jupiter Chevrolet, I spoke with a salemen Albert. This guy is a keeper. His services was phenomenal, he treat me and my husband with such respect. We didnt think that the vehicle would be great fit for us but Albert really took the time to show us all the features and capabilities of the suv. Jupiter Chevrolet should be honored to have such a worker like albert. The sales manager was a great help as well. My husband and I actually brought Albert some of his wild game meat. Albert thank you for your help! Albert was such a doll, he sat for hours with us thru the entire process. Great salemen, everyone was great. Good job jupiter Chevrolet. I will definitely recommend you guys (especially the sales department

Good job

Hi my name is Tanya Simmons, I recently bought a car from you guys, My salemen I started out with Albert. Albert was a big help, he got me actually what I wanted and also a second option for me(a back up plan like he said). He made me laugh and feel comfortable. I also worked with Arin, he was a big help as well. Those guys are a good team. I sent my son over too, to work with Albert. Thanks for the help guys, keep it up

Great Great Great!!!!

My name is Mark William Neely, I recently purchased a vehicle from you a chevy silverado 1500, the service was excellent, I felt very welcome. My sales person was Albert this guy went beyond measure to make sure I get the vehicle that suited me the best. Customer service was fantastic, he is a great guy, My mom love the way he negotiated the numbers for us, so that we would feel comfortable purchasing. I was hesitant on the truck at first but the overall person experience was great. That guy is a true salemen. My wife came in a few days ago so that I could get my truck inspected, and she told me he sat with her the whole entire time while our vehicle was being serviced , I would highly recommend jupiter Chevrolet and Albert. I been a member of the jupiter family for about 18 years. The services has always been great. GREAT!GREAT!

great customer service

"I spoke with one saleman Albert, he was very polite and patientm" He was pushy or aggressive. I would definitely recommend his service to anyone

Excellent Service!

My husband and I purchased our Camaro back in May and we have never been so elated with buying a car from top to bottom. We were already approved thru our credit card company but Jupiter Chevrolet found a rate that was better for us. We picked out what we wanted, and while completing the paperwork and verification process, the whole process took about 4 hours. We have never been so proud to drive a car that represents Jupiter Chevrolet!

WORST EXPERIENCE I HAVE EVER HAD!!!!!

First it took 3 days to finally get all the paperwork done to get qualified. That included going home (which was 55 miles away) 3 different times because they needed more paperwork. Every time we asked them on the phone what we should bring it was something different. Finally on the 3rd day we went back in to sign the paperwork and had to wait 3 hours to even see the finance guy. We were rushed through all the signing of the papers and when we left I noticed he threw in the extra warranty and NOT once did he ask us if we wanted it! Then a week and a half later they call to say we are not financed and when I asked a few questions I was then YELLED AT AND HUNG UP ON!!!! Finally after getting the truck back to them THEY REFUSED TO GIVE US OUR 2,000 dollar deposit!!!! They also REFUSED to give us copies of the finance paperwork we signed! I have contacted the general manager and have heard nothing!!!!

Trailblazer

A quie coresponda les escribo estas lineas y disculpenme por ponerselas en espanol , Bien tuve la mala determinacion de desirlle a mi esposa de llevar su camioneta que es una Trailblazer 2003 que en este lugar abia adquirido,a un servicio. De 70. Mil millas un sonido que sele escuchaba en el tablero bien duro una semana y no se ISO bien el trabajo regresamos y aparte que nos Querian cobrarlo no volvio aserse bien el trabajo a pesar de la tuvieron otra semana , regresamos por tersera ves y no la etregan Susia y me disen que no le ancuentran nada y esta disidimos mejor traeerla en fin si la persona encargada de Los servicios. No esta enterado o no esta informado de lo que se le ase a Los clientes es imperdonable mi factura es la numero CTCS260361 con fecha 9/19 /14 Para cualquier respuesta me pongo a SUS ordenes al TEL, 214 207 1477 gracias por su tiempo

Worst service

I bought a vehicle from this dealership! It was a disaster and a pain from start to finish. I will never use this dealer again. They messed up my paper work multiple times. They were over a month late getting my licenses plates to me. The people were rude and difficult. They were pushy and manipulative in signing. I hated this experience! The truck, I like.

Great service

Very pleased with my experience in buying my new Chevy Sonic LT. Went above and beyond my expectations in finding exactly what I wanted.

Visit to Jupiter Chevrolet

My headlight was repaired very quickly, and I was able to talk to someone in finance about possibly extending my extended warranty. Unfortunately that could not be done, so I am currently searching for a company to extend the warranty on my 2009 Traverse for which I had a 5 year warranty that expired December 31, 2013. I wish I had been notified by GM that I needed to extend my warranty sooner so it could have been taken care of...

Great

I was very pleased with Cart Denison, he was very up forward about everything and I will do all of my future business with my new family..... Jupiter Chevrolet . Thanks again for everything .

Above and beyond the simple oil change...

Took my Suburban in for a normal oil change and noticed the technician put a small can of something into the oil. I asked technician what this was and he replied it is an additive that is now put in with an oil change that helps engine performance. Above the duties of an oil change and I was thankful and appreciative that Jupiter has my best interests at heart. Thank you!

GREAT SERVICE

When got off of work noticed that my keychain would not unlock my door. So I manually unlocked the door and the alarm went off . I immediately called Jupiter Chevrolet Service dept, spoke with MIKE. He immediately empathized and did some troubleshooting and the car did not turn on. He then offered to send Chevy to pick me up as I had to pick up my 4 yr old daughter by 6pm from daycare. Mike provided Roadside assistance phone number. Mike would keep checking on me if okay and also advised when I get to dealership that I would have a loaner car ready for me. As always this is the BEST CUSTOMER SERVICE!!!

Great Service Dept.

Excellent care - In addition to main problem with my vehicle, Service Advisor and Tech also checked and performed recall service, which I had forgotten to mention.

Great Customer Service

I always have Great friendly service at Jupiter Chevrolet.

Went in to look at the Sparks and Sonics Left with a much...

Went in to look at the Sparks and Sonics Left with a much better Malibu for almost the same price . Danny did everything I asked, treated me with the utmost respect, and I was in an out with in an hour gave me lifetime warranty and two years of free oil changes. If you go speak with Danny amazing young man.

Best prices around!!

Easily the best priced used selection around. I found my new Cadillac through them, and after calling, I made an appointment, and drove it home the same day! Really great staff- obviously a family, no one tripping over each other or fighting for business. I'm REALLY happy with my car and still haven't seen a better price than what I paid. Very happy!!!!

Great People both sales & repairs

The staff is always very helpful and professional. Wonderful to deal with. We have purchased several vehicles here and routinely have them serviced by their staff. Always courteous and great! Thank you.

Jupiter Chevrolet Service Dept.

I've purchased 2 vehicles from Jupiter, one new and one used, and I've used their service department numerous times. I have yet to have a bad experience with either the purchase or service processes. I'll be back.

Our experience was very good. I found the vehicle I...

Our experience was very good. I found the vehicle I wanted on the internet, so pricing wasn't an issue. The sales staff was professional and friendly. Jeff was experienced and helpful. After some negotiations I was satisfied with what I received for my trade.Would definetly shop here again.

The people were very nice and friendly. I went to the...

The people were very nice and friendly. I went to the dealer and gave them my price and left. Few minutes later they called back and they said OK to the deal, so I came back to the dealership and went on from there.

Purcheased my vehicle >one year ago, great service,...

Purcheased my vehicle >one year ago, great service, timely with routine service. Employees are at ease with each other, no underlying mgmt issues noted. James Hughes in sales went above and beyond helping set up the onstar app on my iphone, provided use of company computer to accomplish this. Thank you for all you do, and setting the standard so high.

My experience

Overall experience was ok however,when you call to get an information about a car they will tell they are willing to negotiate but when you get there none of the negotation takes place. The sales man even said,"well, we say that just to get you here.We are already losing money ..." Other than that, the experience was ok.

Bought truck from Jupiter in 2010. Since purchase got...

Bought truck from Jupiter in 2010. Since purchase got service work done at "another dealer". No problems until one day my air bag light comes on. 3 trips later to "other" dealer truck is still not fixed. Called Jupiter to talk to my original salesman to see if I had any options to get it fixed there.(truck is out of warranty and I already paid the other dealer 150$ to still have my truck broken!!!) long story short..salesman no longer worked there but Martin ( the guy I talked to on the phone) said I could bring it in and he would have his tech take a look at it. Literally 5 minutes after I showed up the tech Aaron pulled my truck up and said it was fixed!??!! I asked what was wrong with the truck ( thinking I would get the same bs I got from the other place!) he said a connector in seat had come unplugged. I figured no way but light has stayed off now for 2 weeks! Asked him how muched I owed and tech said " nothing all I did was plug it back in!!" would def recommend Jupiter Chevrolet.. Great customer service. I'll drive the extra 15 miles and go to Jupiter for my service work from now on!!

I brought my Chevrolet Silverado in for a simple oil...

I brought my Chevrolet Silverado in for a simple oil change and state inspection. This is not the first time I have been to Jupiter Chevrolet. $554 later, my truck was ready. Did the work really need to be done? Probably. All was minor and should have been pointed out during previous visits, but wasn't. Now I sit here waiting on a windshield washer bottle to be replaced because they broke it doing other repairs yesterday. I pointed out to them when I picked my vehicle up yesterday that the bottle was leaking, and was told they just overfilled the bottle. It was nothing to worry about. All the fluid leaked out and onto my garage floor. I took it back today, and they have so generously offered to replace the bottle at their expense. Duh! It wasn't broken when I brought it in, they should replace it at ther expense, and not act as if they are doing me a favor. SERIOUSLY.... THIS PLACE IS A JOKE AND A RIP OFF! I have yet to have a good experience at Jupiter Chevrolet, and I'm tired of giving second chances. Dallas Doge takes care of my other vechicles, and treats me with respect. I guess they will be servicing my CHEVROLET too!

Lied to me from the very start DID NOT have the car In...

Lied to me from the very start DID NOT have the car In stock. and they NEVER even Sent MY Application to the bank. I went to a nother dealer who showed me who pulled my credit . Stay away frm jupiter chevrolet. all they do is LIE LIE they give car dealers a bad Name.

Worst dealership I ever used. Bought a used van, which I...

Worst dealership I ever used. Bought a used van, which I later learned had been wrecked. The service dept tried to fix it, it was hardly drivable, they sent it to another dealership to get fixed, its still bad.I have pre paid oil changes that I have to pay another service dept to do, because this dealer has a crappy service dept. Its really awful, probably the worst one in texas.I have a lifetime warrenty with this dealership, It doesnt seem to be worth the paper its written on, I wish I could get my money back.

After visiting several dealers, we went to Jupiter to...

After visiting several dealers, we went to Jupiter to look at an Equinox. I have never been treated so rudely. When asked what other vehicles we had looked at and mentioning a Nissan the "sales manager", became extremely defensive. I expect a sales man to convince me that his product is better than others, but not to make me feel like I am an idiot, un-American, etc. for even considering something else. When I pointed out that his tone was offensive he continued to berate me about my choices. I may buy an Equinox (I already own a Malibu), but it will not be from Jupiter.

I just purchased a 2011 Silverado from Jupiter Chevrolet...

I just purchased a 2011 Silverado from Jupiter Chevrolet through the Internet Department from a young man named Shane Ratliff. I inquired online and had all of the answers to my questions about the truck in less than an hour, as well as a price quote. When I got the the store, he did a great job at showing me the features on the truck and going over the numbers with me. the Finance Manager that I worked with was great, and I was in and out in about an hour and 15 minutes. This was the BEST car buying experience that I've ever had and I would recomend Jupiter Chevrolet to ALL of my family members and friends.

Good selection of new and used vehicles, knowledgable...

Good selection of new and used vehicles, knowledgable employees, good team chemistry, efficient back office staff, vehicles readily available for a test drive, Internet pricing competitive, vehicle details readily available from the Internet, CarFax information available upon request on used cars.