Jon Hall Chevrolet

Great experience At Jon Hall Chevrolet

The people working in the service department were really great, and they did a great job on my car. I am so glad I bought this 2016 Camaro from Jon Hall, best thing I 've done in a long time.

Crazy Jerzee Girl SS

Landis was my salesman , The Best Guy I've ever had as a salesman. He went out of his way to make sure I got the vehicles I wanted. Awesome guy !!!!!!!!!!!!

Stay Away for this dealershi at all cost !!!

This Place is a JOKE!!! My wife and I have ok credit not great but ok. They sold us a new car my wife loved. Said don't worry all financing will be all good. We traded in are older car, and that where the deal went south. About 30 days later my financing company starts calling me saying the payment is due. Well I called Jon Hall Chevy and they said it will be taken care of, well it was not. Never paid off my trade in, and to make matters worse after 44 days with the new car called and said they could not finance and needed the car returned. When I asked why I was told they did not know. so not only did I have to return the car (which they were very rude about) I had a bad mark on my credit because of them. STAY AWAY UNLESS YOU WANT TO GET RIPPED OFF, AND LIED TO!!!.

JerseyGirl

I found the service department to be Courteous, Clean, Professional. and Prompt!

Horrible service, worst dealer ever

I have never been so mislead and treated so badly before. I will never recommend this dealer to anyone. I was sold car by bad tactics and false promises. T he sales team is very sneaky and has no evendors worse service department. Once they make the sale they could care less what.problems you have with the car. They will do and say whatever they know you want to hear to land the sale and sell you a horrible car just for the commission. This dealer should be closed down. If you do step foot into this poor establishment make sure to stay far away from the sales person Angelo. Horrible horrible horrible.

Best dealership

Six vehicles from Jon Hall best dealership period.

Great Service Department

This is our first time service visit with Jon Hall Chevrolet in Daytona Beach. We recently located and purchased our Certified 2013 Chevy Volt online at a Chevrolet dealer in Florida who had the car in stock and are delighted with it. After just a few days, it would not accept a charge and had a Service message. This all occurred about the time of Hurricane Matthew and our area had much damage and power loss.We took it to our local Chevrolet dealer, Jon Hall are were very pleased with the experience. Our rep Joyce explained what to expect, got a loaner, and kept me informed until we picked it up. Although they were busy, I was well looked after and only short waits. A very pleasant environment and helpful personnel.

Excellent Dealer

All required service completed in a timely, professional manner. Recall needed 1.5 hours to download so, the service writer provided me with a ride to get lunch as their cafeteria was closed for renovations that day. Great friendly people!!

Jon hall

Great every one was super nice. I couldn't ask to a better dealship

2016 Chevy Sonic owner

I already referred my daughter, and she purchased a lease from Gus. I truly can say I trust a 'car salesman' and that would be Gus. Wonderful person to work with!!!!

2016 Silverado Double Cab, Custom Trim

I had a very positive experience with Jon Hall Chevrolet (JHC). I submitted an online inquiry, and was promptly contacted by JHC. JHC discussed vehicle options and availability, answered my questions, and provided a timely, competitive offer that any reasonable person would have difficulty refusing. I requested an out-the-door price, and JHC exceeded my expectations. Moreover, JHC never engaged in pressure sales techniques, and was courteous throughout the process. I reside about an hour away from JHC; however, the trip was worth it. Overall, JHCs integrity and aggressive pricing are stand-outs to me.

Great Service At Jon Hall Chevrolet!!!

Our Service Writer / Adviser, And The Entire Service Department Were Excellent!

Wasted an entire Saturday

We live three hours away. We saw a truck we wanted on the internet. Called and td the salesman Rob Kimble exactly what we were willing to pay He said...yes we have a deal. Come get the truck. When we got there he wanted us to pay 3800 over what we already agreed upon. We really appreciate you wasting our Saturday. Three hours here. Three hours home. And a tank of gas. Wasted!

Maria

The seller man was very professional and honest . Thank you Tyler !!

Horrible! Never will set foot into this dealership again.

Al Ross, a sneaky , lying, scammer of a salesman. Lied to me from the beginning till the end! Told me that they were going to pay off my currently leased car & put me in a NEW vehicle , paying less than what i was paying now and had me spent 4 hours in that place for him to tell me he didnt want my car at ALL for me to leave the car on the side of road and when it came time to pay , tell my current financial institution that it was to much and that they could REPO it! At the end after spending more than 4 hours & telling them that they were in the wrong in their dealership, they said that they were going to pay off the car, & put me in a new one . We finally settled after i told management what their salesman wanted me to do with my current leased vehicle (because when i did the whole deal changed, and magically they could pay off the vehicle) after spending 30 mins trying to lower the initial high payments they wanted to stick me with & we agreed on a car that i initially wanted with $500 down & lower monthly payments.. I left with an temporary SUV , because they told me to come back in 2 days to pick up the car i signed for because the color i wanted had to be cleaned and prepared. I then came back today & the WHOLE situation changed, the SUV i wanted was no longer available because it was TOO expensive & the "BANKS" didnt approve it because they required a deposit of 4k or 5k , then the "Salesman" Alphonso Ross showed me another car that "met" my budget and the agreed monthly payments which was no longer an SUV. We test drove it and when we wanted to finalize the deal , he comes and says that the $500 down stayed the same but now i had to pay $580 monthly ! I refused the deal and left !! This is not a place of business but one of liars, scammers & salesmans that just want to receive a fat commision check out of potential customers! I WILL NEVER reccommend , set foot nor trust this Dealership or their "SalesReps" SCAM SCAM SCAM SCAM . Johnathan Hernandez

First Chevrolet

Wonderful experience. I would highly recommend this dealership. Especially want to give praise to Salesman Jesse Adams, accessories mgr Jerry Mathias and Business mgr Carl Mraz. Thankyou

New Chevrolet purchaser!

This is my first incursion into the world of Chevrolet and I have been extremely appreciative of the entire experience I had with Landis, my salesman, and the entire staff that helped me make this purchase. The Cruze is a delight to own and drive, very impressive with all aspects of this car.

Great {Place to Buy a Car or Truck !!

We Have Bought 3 Trucks and a Corvette at Jon Hall Sales man Dave Fisher ,Great Guy ,Service People are all Good people ! They are and the Ball very organized ,and will have you on your way in No Time !!

Best place to buy a car in Daytona

No Hassle environment. Got everything in a vehicle that I wanted at a price I could afford. Friendly staff and clean facilities. The process was quicker than quoted and I was pleased with the outcome. I would recommend Jon Hall to all my friends. Been coming here over 10 years now.

Retired

The Dealership is very inviting, it's clean, the show room display of cars is just great.The new car sale manager and sales staff are very professional. If they don't have the vehicle of your choice,they will find it for you. I also like the Service department.They are prompt and will try their best to satisfy your service request.

Happy Customer

Very pleasant,the guys assisting us did everything they could possible have done to make sure my husband and i walked away with a car and also a smile. Thank you guys, hope God continues to bless Jon Hall on Nova Rd with business:)until we meet again Blessing

Customer Service

Hassle free buying experience, got the vehicle I wanted at a great price

Great experience

Great working with Lance and Carl on the purchase of my new Impala. I would recommend them to family and friends. Great experience.

Worst Experience in my LIFE

Twice I have taken my vehicle in for a Oil change and both times left with grease on the hood of my car. Went there on June 27th just to get a oil change and was approached about looking at a different vehicle to lower my car payments. Instead I was blindsided into to purchase a car with a payment a $100.00 more that what I am currently paying. The finance guy implied that I was stupid, I needed to be educated, unable to make my own choices and that I wasted their time. First of all I didn't go in looking for a new car ( current vehicle is leased) but if there was a option to explore to lower my payment it was worth it. Instead I was belittled and made extremely uncomfortable and upset. I understand trying to make a living but what happened to me was such a horrible experience, and then to leave and find grease on my car again after I had complained the first time and told the service advisor that I didn't want to see it again. If this is the way they treat customers I would not recommend them to anyone. I generally don't go publicly to complain about a vendor and maybe others have had a good experience. To me it was a nightmare, and very disappointed because I was under the impression that they were a trustworthy dealership. Buying a vehicle is stressful enough anyway, to have to endure this kind of treatment is not making it any easier. Just a FYI no I am not nasty when I go into a dealership and speaking with them. I have been on the other side before, and I respect them, but in the same manner I am paying for a service and expect quality work especially when at a dealership.

Service Department is Excellent!!!

A part broke on the gear shift which would not allow me to put the car in park and/or turn the car off. I also had received a recall for another item on my Sonic and the great service department took care of that as well. However, the safety recall I received on my car was not in my mind as big of a safety issue as not being able to put the car in park or turn the car off and for some reason even though the service tech advised that they keep the part now in service there has not yet been a safety recall for that I realize that is not Jon Hall Chevrolet but the safety division of Chevrolet should really wake up and send out a safety recall for not being able to put the car in park or turn it off. i think that is more of a safety concern than not getting chimes when you leave the keys in the car. I'd much rather deal with the possibility of lokcing the keys in the car than not being able to put the car in park or turn off the engine. Don't you think the fact of not being able to put a car in park or shutting it off is more of a safety hazard than a chimne that reminds you your keys are still in the ignition? Let's get priorities straight Chevrolet!!! Being able to put a car in park and turn it off should be a #1 Safety Concern!!!!!!!!! Let's see if Chevy will put out a safety recall for that part -- then I can request reimbursement form Jon Hall for the labor, parts & service to fix the car so I can put it in park and actually turn ther car off!!!!!! Wake up!!!!!

Jon Hall Chevrolet the friendly car dealership

Everyone was very friendly. Our salesman even got an umbrella and walked me out to my new car in a thunderstorm.

Great Service

The service was fast and professional. This is our second vehicle from Jon Hall and it's refreshing to finally work with a sales rep who listens to our needs and is not trying to sell a car just to sell a car.

BARB FROM WEST COAST FLORIDA

Buying from Brandon G at Jon Hall was easy! He did a great job at hearing what my needs were for a car and gas savings, payments & delivered all with no hassle. I would highly recommend him and Jon Hall to all my friends and family!! I can't say enough good things about the facility and the quality of their staff. Never pushy and attentive to me every step.of the way. They even delivered my new.car to me at work! Now that's great service Thank you Brandon G for a great experience!

Great clean facilities and very courteous

There we're very courteous and friendly to meeting our needs goal expectation not trying to put us something we didn't want which a lot of dealer do just to sell you a car

Great Service!

I was traveling out of town when I had an incident with my Tahoe that needed immediate attention and I was taken care of as well as if I had purchased my vehicle from you all. Great service!

Awesome dealership. Angel, Gary with all services.

Every employee I have had the pleasure to talk to have given excellent services. IIsles

Nightmare

Paul B was great to work with in sales but when it came time to sign then it went south. Had my own financing with my bank and asked that they not submit my info and low and behold they solicited their banks generating more credit inquiries. They printed paperwork incorrectly and took forever to get CJ to correct. Like pulling teeth. What a nightmare.

Amazing service

Every time i need my car fix here, service its always great!...

The sales team did a very job of explaining detail

I came to the dealership with very negative attitude due to a warranty issue I felt was not going to be addressed. I actually went in to vent on the sales person that sold me the vehicle I was having the problem with. David Fischer restored my opinion of GM and worked very hard to make me a deal on a new truck and assured me that if I had any future issue he would make sure they were resolved.

Great Service, wonderful servces

I had my routine work done{ oil change, tire rotate, anti freeze etc] My Engine light was on and they worked on that. Two days after the light came back on. I returned and they adjusted it and all is well. Thank you

Great everything

We took our 2015 Tahoe, in for service on minor warranty items as well as scheduled maintenance. All items were addressed. The service adviser, courtesy vehicle driver and all their staff, proved to be very professional, knowledgeable and helpful. I'm very satisfied and will continue to choose Jon Hall Chevrolet for service in the future. We will recommend, Jon Hall to others.

wonderful service

I had an oil change and an auto butler service. I love the customer service. Everyone is friendly and look like they enjoy there job. That means alot..

Great!!

It's always been a pleasure to deal with my service advisor Gary. Always keeps me informed of the progress. Thank you. Merry Christmas!

Courteous, fast and high qualified service

When all is good, is not much to tell; waiting is minimal, according to the service, and transportation is offered when needed. My husband and I address always to the same specialist, Gary Yoman, and he does an awesome job. Thoroughly check, keep me informed about the repairing progress.As I said, all is well.

Great service and great employees

As I have said before I enjoy taking my vehicles to Jon Hall for service. I've been going to Jon Hall since the early 90's so they must be doing something right.

service - Great

service writers were a little slow but I think it was because of the remodeling going on at the time

great service.

i enjoyed the visit. they were prompt and courtious. The construction project looks like it will be a nice finish. I did pick up a screw in my tire when I left there. They need to be more careful with cleanups when cars have to drive through the area.

Great service! Second car from here!

Kenny G is one of the most amazing sales representatives I've had the pleasure of working with. He honestly cares about his customers and gives it his all! Amazing service!

Great service

Whenever I call someone pick up, I can always drop my car and know that it's in good hands and Gery is great.

Great Dealership

Gary Yokum is my service adviser and he is always ready to help. He is a first class individual. I have always had a good experience at Jon Hall Chevrolet

Parts purchase

Staff was great to deal with, parts were in stock and price was good. No waiting in line, out in less than ten minutes.

fast service & friendly service techs

My regular service tech wasn't there, & someone else stepped in right away. My car was serviced faster than the time they allowed

Service

Nice service i would say that more of the customer reps need to be better at willing to help the guest. Two times in a row i came to get my car serviced and i waited 10 minutes before i got help

All around first class operation

Great service as usual! Showed up on Saturday at 10 without an appointment and had my truck serviced with a smile!

Angelo

I have already told a few people to visit Angelo. In fact my mother is looking into buying a new impala and when the time comes we will be visiting Angelo again.

Great service and reliable service personal

I will always use Jon Hall for my service. The people that work there are very knowledgeable and always very pleasant.

Profession service in a timely manner.

I arrived about 9:30 a.m. The oil change, fuels checked, tire rotation and car washed all was done by 10:45 a.m. I have been dealing with Jon Hall for the past seven years and the staff is always polite and courteous.

Pleasant staff all the way around

Everyone I encountered was very friendly - had to come back a second time because technician broke the tire lock key, and invoice was incorrect on return. Otherwise, all was very good.

Great all around sales and service

Air was low inone tire Jon Hall found a nail repaired and rotated tires reset the sensors all in a timely manner

Excellent Service as always !!!

I was having an issue with my front windshield washer and the great service at Jon Hall took care of the issue in no time at all.They always provide excellent service to all our family.

Facilities &service great with upgradesbeing made

everything was great, I did not receive a call when my truck was ready; It was 5:00 and I called to see if it was ready and it was and I picked it up.

Awesome service

A One, first class as per usual. Recommend highly to everyone. Never had a bad experience in buying my car here or having it serviced here as well.

Friendly people, excellant service, an good coffee

Other than not having taxi service to our home in Edgewater, We've enjoyed doing business with you for 25 years.

We love this location

Very very very nice job on my car I almost got two hundred thousand miles on our car and we are still going strong. Thank you

Great Service

Angie in service treats me and my family like a good friend. Thats why we drive a little bit to go to your store.

service

Just came in for oil change and auto butler Joyce handle my needs. She always try to do her best for me.

Great service and a real clean place

It was a very good experience we took a while to reach the right numbers but we finally did and the salesman Scott Hoxie was very knowledgeable about the corvette

service dept

Always clean, friendly employee's in all departments and very helpful, great service. Gary has been my service writer since 2009. Great guy

Great service!

Very pleasant visit. Everyone was very nice and helpful. This is why I have bought my last three cars there.

Chet Simmons

The workers did a very good in repairing my car. The young lady who waited on me was outstanding. (Kati)

Great Service

The Jon Hall service staff has always been very helpful, and will follow up to ensure that they have done a good job.Keep up the good work!!

Outstanding service and customer satisfaction

Gary Yokum was not only extremely helpful as usual with my service issues but set me up with an extended warranty on myvehicle.

Excellent service, complete satisfaction

Angie Petitt and Barbara are the reason I continue to come to Jon Hall in Daytona even though other dealers are closer. Their attitude towards service is outstanding!

Purchase of 2016 Equinox

My experience was very pleasant. I have purchased two cars from Jon Hall and both times my sales person has been Ginette. She works very hard to give her customers what they are looking for at a fair price.

Cars dot com is a rip

The dealership does the basics very very well. They don't roll out a red carpet but are reliable. They are very "matter of fact" and then move on to other things.

top notch sales person - Jeff Joshua

Purchased two new vehicles recently and Jeff Joshua was the sales person. He is the best of the best! knowledgeable about the vehicle! not pushy -- or using the typical car sales man approach. he deserves a big BONUS hire more like him AB

Terrific service, friendly employees

With Gary Yocum handling our services we always feel that we are being very well taken care of. He always makes sure that we receive the services that are required at the best possible price. We could have our car serviced many other places, but because of Gary, we always come back to Jon Hall!

great service

jesse was very helpful in getting me in my car and following up with me to ensure that I was pleased with my new car

GREAT SERVICE AND PEOPLE

our service consultant Joyce Goytil could not have better in any way she was wonderful she went out of her way to make our visit great

Great experince

Treated well, prompt greeting/service. Service writer very professional / friendly.Had to get a ride to and from the dealership,...driver was great.

great service, poor sales

I would certainly recommend your service dept. to anyone. I WOULD NEVER recommend your sales dept. The service people, Joyce and Angie always go the extra yard for me. Dawn East is still the best service manager that I have EVER dealt with.

Body Shop Repair

My truck had been rear ended and needed bodywork. John Heckemeyer explained the process to me. He then helped me deal with the insurance company. All I did was drop off the truck and pick it up. He took care of everything.

Service Dept Advisors

Everyone from the sales team (Ray Wasserhaley) to the service Dept people (Joyce G), are very courteous, professional & go above & beyond the customers wants & needs.

A/C SERVICE

I HAD MY A/C SYSTEM REBUILT A MIAMI DEALER ON JULY 15. 2015, MY SYSTEM WAS OUT WHACK AND YOUR SERVICE TECH COULD NOT FIND OR DID NOT HOW USE SYSTEM WHICH JOE ADMITTED BUT I STILL HAD TO PAY I REALLY NEED MY $200 PLUS DOLLARS BACK.

Great Service

Drove in without an appointment and had vehicle serviced asap. Air conditioner broke and we were on the road at the time. Did not expect such fast service. Happy the repairs were minor.

Great Service Department

The best Service Department (Angie) ever. She is a large factor whether I purchase a car from Jon Hall or not. She is a great asset.

SERVICE WITH A SMILE AND LAUGH TOO!

EVERYTHING ABOUT JON HALL CHEVROLET IS PROFESSIONAL, CURTIOUS, FRIENDLY FAMILY ORIENTED SERVICE.AND THERE IS ALWAYS A SMILE!OUR SERVICE REP,MR.GARY YOCUM HAS WATCHED OUR CHILDREN GROW! AND NOW THEY ARE DRIVING OUR CHEVROLET AND GMC PRODUCTS.MR.GARY YOCUM IS JUST WONDERFUL.HE IS A 100! ALL THE TIME!

Jon Hall - More Like, "The Last Dealer You'll Ever Want"

Sales people are nice, but STAY FAR AWAY FROM SERVICES. I've had to visit them twice before for scheduled maintenance and both visits made me feel very "iffy" about the service I received, but this crossed the line. Look, I know how to do my own oil change, but when they offer free changes, I'll take advantage of that. Brought in my car earlier for a change and was told that they would come get me in the lobby when it was ready. I waited two hours, then walked over there to see what the xxxx was going on.I walked through the back and saw my car sitting there in the dirt grass and someone came up and told me "You have to go to the register first before getting in your car". Well, listen here, I WAS NEVER TOLD MY CAR WAS READY. I signed the papers, and left and a few miles down the road, I started smelling this "burning" smell from my engine bay.I pulled over and then popped my hood up and smoke started coming out and there WAS OIL ALL OVER THE ENGINE BAY. That crossed the line for me! I then decided to let my car idle and burn off the oil and waited for it to stop, eventually, it did. The car is running fine, and oil was added to my engine, and the caps are all on properly. Look, even though I didn't pay anything, actually take some xxxx pride in your "quality" of work for your customers.

Not a great experience

Super high pressure sales. Sales manager hid my keys for my trade vehicle when I was trying to leave. I just wanted to simply get more information so I could make an educated decision, and they treated me terribly. Would not go back.

Wonderful Experience

The staff was all wonderful and pleasant. They helped me, instead of pressuring me, to find a car. I will recommend this dealership to my family and friends. Thank you.

Stop in and see Jesse or Mark

Just wanted to say that Mike, Jesse, Mark, & Matt do a awesome job and it is a pleasure doing business with these guys, they deserve to be # 1 in making this dealership work.Thanks for all that you guys do!!Tim & Terri

very friendly evry one and helpful

Would like to say how great it was to deal with Joyce of the Service Department she was so much help and on the ball with every thing

rewriting of loan

They fixed the prior problems, got me a better interest rate and payment, better warranty, much better, way happier. I was told I now have 6 year warranty too, did not see on paper but am talking the word of the finance person.

Great service

Transaction and specifications on new Tahoe were discussed via email, text messaging and direct phone contact. On arrival the vehicle was cleaned ready and deal was finalized in proficient manner.

Every thing is excellent ... What else can I say?

You are probably tired of hearing from me because all I can do is praise you all... As you know Gary Yocum has been my Service Advisor for years and I can trust everything he tells me and I lean on him to keep my car in excellent condition... I also consider him as a friend. Don't ever let him leave [in fact give him a raise.]smile ... I also want to praise your shuttle service .... They are also excellent, and dependable. My driver this time was John Gunner who is a number ten in all things including personality as he makes each passenger feel like they are special... He is a real asset for Jon Hall ... God Bless all ....

Recall Item with Oil Change & Tire Rotation

I was able to get an appointment quickly. The service Representative was helpful and friendly. A pleasure to work with.I did not rate their facility since they are in the middle of construction upgrading the service Area.

Great Service

My advisor is always friendly and helpful. She always call me about suggested services and gives me an estimate of what it would cost me to have it done.Thanks Angie. Love you.

Jon Hall Chevrolet

Adrian was great and we feel he gave us a great deal on our new car. Also, the finance closer was great.

Rude, Sneaky, Misleading!

I will never step foot back in that place again, the finance guy George was rude, pushy, sneaky, and very misleading! He tried to sneak a $2,000.00 platinum care package in, and then he goes so fast you don't have a chance to see what your actual numbers are. I finally had to take the contract and take a picture. When looking over everything they added $4,000.00 to the contract on top of the $2,000.00 Platinum Care package that we did not want. I told them I wanted time to think and review over everything (which they did not want me to do). When my wife went back the next day (I had to work) she asked them what was the $4,000.00 on top of the price we agreed on, no one could tell what it was. They all kept saying it must be accessories we added ( we added no accessories to deal). If was you and they had a car you liked, I would get the vin number and go to another Chevy dealer and give the vin to them and have them sell the car to you.

Love auto butler.....my Volt looks brand new after

was very happy we were offered a loaner car so we could go home until our service (recalls and auto bulter) was completed.

great service, repairs done professionally and qui

transmission cable cracked and needed to be towed in. Audrey called me when it arrived, called me to let me know about reoairs and cost and called when it was completed. I was grateful to have the car repaired in 1 day.

clicking soud when gas peddle let off

I had a clicking sound ever time I let off the gas peddle. The gas peddle was replaced twice and that was not the problem. I call GM and explained the problem. They sent a email to Jon Hall Chev. and it stated I had a clicking in the brake peddle which was wrong. While I talked with GM, Mich. I was transferred three times, no wonder they got it wrong. The dealership talked to me and wanted to know what was wrong with break peddle, I told them that GM was wrong and did not listen to what I told Them. I took truck back once more and the they stopped the clicking noise , I can not be the only person with this problem. GM needs to put out how Jon Hall Chev. was able to fix it on 4th time

great custermer service.

It was a a great experience. Everyone was nice. Definitely will buy another car from you guys. No one was pushy like I thought it would be like.

Great Customer Service

I needed emergency work done on my car due to a planned road trip and had dash warning lights the day before I was to leave. Joyce fit me right in to what I'm sure was a full Saturday schedule. They quickly diagnosed the problem and set me up with a loaner vehicle, knowing that I was going to be out of town for a week. While I was away, I contacted Joyce and asked for a couple of other items to be addressed. She made it happen in a jiffy. When I finally got back in to town, my car was ready. It looked brand new! they did a wonderful job on the detail and they fixed the problem!

service

the last two services took well over an hour to two hours, this time it was less than an hour and my vehicle was clean (dirty last time from mechanic) and ready to go...great job

Great Experience!

A good experience - I made the appointment in advance, took the car in, got a loaner, they called me about 4 p.m. when it was ready... I picked it up, all was fine!

facility clean and refreshing

I could not ask for betterI was treated with respect Treated as a person The service was great I have no complain My weight was very pleasant I was offered refreshment

Great Service

Had a molding piece around the seat break off & they had to order a new piece for the car.

Great service, and very professional

Set up service appointment, no questions asked and easy set up. Garry Yokum has been my service advisory for 20 years and his service is second to none. Great service and very professional.

Always a great experience and excellent service.

My greeting from Audrey was warm, friendly and efficient.My car looked beautiful, inside and outside. I am very pleased and have an over-all high opinion of Jon Hall Chevrolet.

Great Sales! Poor Service Dep.

I bought the used car from the dealership with the contracted PROMISE that they would fix some problems with it. Broken this, broken that type stuff. The first visit was decently pleasant. But ever one after was a nightmare. Trying to get a hold of the service advisors is miserable. They question you like your naive and push you around. They made me pay a diagnostic fee to fix a problem that was there when I bought the car FROM THEM! When I went to pay for the charge they added a MIscellaneous fee which the lady insisted was law for them to charge. When i exclaimed that that was not true and was a pure lie she and the service provider knowing they were wrong took the charge off and gave me the cold shoulder during the rest of the transaction. Dont risk your vehicle and or money with these people.

Of course the salesmen are nice, but STAY AWAY FROM SERVICE.

I bought the used car from the dealership with the contracted PROMISE that they would fix some problems with it. Broken this, broken that type stuff. The first visit was decently pleasant. But ever one after was a nightmare. Trying to get a hold of the service advisors is miserable. They question you like your naive and push you around. They made me pay a diagnostic fee to fix a problem that was there when I bought the car FROM THEM! When I went to pay for the charge they added a MIscellaneous fee which the lady insisted was law for them to charge. When i exclaimed that that was not true and was a pure lie she and the service provider knowing they were wrong took the charge off and gave me the cold shoulder during the rest of the transaction. Dont risk your vehicle and or money with these people.

Great service!!

We stopped at Jon Hall Chevrolet while on vacation for an oil change. They brought us in without an appointment and did the job. Job well done!!

Fast Prompt Service but pricey

Prompt fast service. Price was a bit high, but that's the price you pay when you need that kind of repair.

Best Experience of Car Purchase

My husband and I had been to 5 different dealerships trying to get out of our lease, which no one else really wanted to deal with. Amanda and her Manager at the Used car facility made it happen! The pre-owned Tahoe we purchased was also the best used car we had looked at. Was like off the show room floor. We were at the right place at the right time. Couldn't be happier! Thank you.Nicole M

Very nice facility,great staff

The service was prompt and the staff was very courteous. The work was performed quickly and I was able to obtain an appointment with little notice

Excellant Service and Sale Representation

We have purchased several cars from Jon Hall in Daytona Beach, Fl. and we will continue to purchase. The sales associate, "Angelo" is so good to work with.

great, professional, quality, service

I appreciate the courteous, professional, and generally reliable service I receive at Jon Hall Chevy which is why I don't mind driving over 30 miles, one way, to have them take care of my vehicles.

Excellence in all services

I have been Jon Hall Patron since 1991 when I bought a Geo Storm (ever think of bring that one back-it ran for 11 years without difficulty. Service department is excellent, especially my adviser Joyce G. Unfortunately one does not get to know the behind scenes worker bees, but they are equally excellent. Thank you all.

Great Service, Great staff love the facility

Freida Pennington was our salesperson, she was amazing, we got the finanacing we needed and our truck was detailed and ready for us to bring home and enjoy, it was the most pleasurable experience I would highly recommend her to anyone.

professional and courteous service.

Miss using the oil change coupons so we might have to change and go to jiffy lubes or other less expensive oil change business. 10 dollars saved is a lot since we have more than one car. Also there has been 4 different service advisors; they keep leaving.

excellent service

i was pleased the way and the little time it took to check out the problem i had with my vechile.your a top notch dealership thanks to joyce gotle

Great service and well organized facility.

Audrey, the service writer handled my concerns with professionalism and my car was serviced properly and in a timely manner

Good service,

The salesman was great. I wasn't as happy with the final contract because it listed $500 less rebates that I was told originally. They also added on GAP insurance that they told me had to be purchased to get a good interest rate. I realized this wasn't true when I read the paperwork later and canceled

Exemplary Service

Your customer satisfaction is hands down the best in Central Florida of all the dealerships I have done business with.

Excellent Service

Joyce Goytil was my service advisor. She was very knowledgeable and helpful. Looking forward to working with her in the future. Extremely satisfied with service dept.

thank you great service

I got out of there from buying my car at the easiest possible time and in record time I'm so thankful for my car and I love it the sales staff was wonderful and thank you so much I will definitely be back again

Thanks, Jon Hall!

We really liked our sales representative, Marshall Stevens. He really listened to all our concerns with buying a new car, and was very helpful in choosing the one to fit us. We left Jon Hall feeling that we had made the right deal and we are very happy with our new Chevy. Thanks, Marshall!

Great people and great courtesy and service

Great people and great service! Jon Hall Chevrolet is the best dealership in the US to buy and trade cars.

service comments

Your service dept is the best. Your sales dept sucks. I called for an appointment for an oil change, I was initially told no by Laurie. Joyce who is the adviser that I usually go to called me back and asked if I could be at the service shop by 4:15. I made it and she got my service completed for me. I would have had to go to an independent garage if not for Joyce. I travel a lot and need the truck. Joyce's willingness to help me out is very much appreciated. Thank You, Pat Dugan

great service clean facility

our salesman was awesome pleasant and very helpful he stayed with us all the way Jason was fantastic and pleasant he is a true gentleman

Poor Experience

My wife and I went to Jon Hall to test drive a new colorado,which we did. After the test drive and having my trade in appraised,we were presented with the dealers figures.They were way out of or reach,so we said thanks and tried to leave. We were confronted by a person who introduced himself as a manager. I tried to tell him that we wanted to leave and rethink about purchasing a truck. he followed us out to our car and kept insisting we should continue to talk about buying.he became rude and obnoxious. I don't know if this a new strategy because I have purchased vehicles here in the past and never have been insulted like this. I will never go back to Jon Hall again,life is to short to have to put with type of abuse.This so called manager thinks he was doing me a favor by selling me vehicle .

Very Happy with Repair

Upon taking my vehicle to Jon Halls service center, reluctantly due to the fact that I have always had bad experiences with dealership service centers, I must say I feel that I was treated with respect and was not sold anything that was unnecessary. They corrected the trucks issue and there was no hassle. For that I am thankful. Thank you. I plan to keep this vehicle for while and would like to keep it in good running condition. My wife has a 1999 Silverado that she purchased in 2003 from Jon Hall used cars (we purchased the 05 Tahoe there as well) and she drives it daily. She is hoping to keep it for a few more good years. When the time comes....we will be buying from Jon Hall again.

Great Customer Service

This was my first ever visit to Jon Hall Chevrolet and Audrey in the service dept was very friendly and efficient. She kept in communication with me regarding the status of my car and provided a car to me when they needed more time to investigate into the problems my car was having. So far I've been impressed.

best purhase ever

I have bought many cars over the years and this by far has been the easiest and most enjoyable. Brandon is the best.

the purchase and service of our brand new vehicle

The only complaint that I would have is it took several trips back to get our problems resolved. Now the car is everthing we felt like we purchased. I am confident that the next vehicle I get will come from John hall Chevrolet

good service

The experience was good. I did notice when I got home that some of the auto butler solution was still on my car, but I wiped it off and all was good.

Excellent by all people service

I had my oil changed and my auto butler. Also Joyce called me and asked if I wanted other services done that were due. I took he advice and all was done in one day. I was very pleased with Jon Hall and with Joyce.

Courteous staff, but returned my Corvette Dirty

I'd brought my 2012, grand sport, Corvette in for an oil change, a low beam, headlight, recall, A problem with the spark plug wires occasionally popping off, and odor of burnt oil coming from t, A problem with the spark plug wires occasionally popping off, and odor of burnt oil coming he AC vent. Due to a bulletin related to this burnt oil smell I needed to have the rear, main seal replaced, which was done on due to a bulletin related to this burnt oil smell I needed to have the rear, main seal replaced, which was repaired on Thurs-Fri, 14-15 May, 2015. My car was spotless when I'd dropped it off. However, when I picked it up, there was cement dust covering the whole car. Q however, when I picked it up, there was cement dust covering the whole car. I realize that there is a lot of construction happening, at the John Hall, dealership, but a courtesy washing would have been the appropriate thing to do for me as a loyal customer.

There is no way to go above excellent

I moved here 15 years ago from Phoenix AZ and have been a customer of Jon Hall ever since. Gary Yocum is my Service advisor and has been all these 15 years. I am not a very trusting person but when Gary tells me my car needs something I trust every word he says and I have it done and as long as he is there I will be a Jon Hall customer... Although I believe all the employees at Jon Halls are Reliable, Honest caring and professional .... I have never had a bad experience at Jon Hall's... But Gary is exceptional.

Idiot Internet Director

I made an offer on a Corvette via internet with my phone # as the contact. The idiot internet director called my wife asking for my phone number, he already had it in my initial contact! The xxxxxxx ruined my 20 year anniversary surprise. 100% incompetent.

run around at the service dept

Have had my car in 4 different times for the same problem. Engine light on. In at 8:am till 5: pm. when they finally brought my car out, told me light was off, they couldn't find the reason. Got in the car to drive home, the light still on. drove back around to the service dept, told my service rep. he pulled out a little gadet plugged into my drivers side told me it was the gas emission system, gas cap took him 30 seconds to tell me this, my car had been in the shop ALL DAY. . told me he wouldn' worry about it that I could continue to drive the car without any problem. However if the light is still then how do I know if anything else is wrong.told me to bring the car back in, I live in Deland, 35 miles away. I left, took the car to 2 different shops they both tell me that it is not hitting on all 6 cyclline took back to Jon Hall, again all day at the shop, when they finally came out with the car, they tell me carbon build up cleaned whatever, charged me a whopping $500.00. I would never do business with this Chevy dealer again. worse experience I have ever had, Especially with the Service Rep lGary

Good problem solving

Had a problem with ignition switch. Called Joyce, my service rep, who promptly got me in. Problem was analyzed quickly, and estimate given. Work completed properly while I waited in about the time estimated. Not happy that I had the problem, but Joyce and Jon Hall were great.

Service Dept friendly & excellent service

Angie was so helpful & very understanding. She made a stressful situation extremely easy for me. I am very grateful to her! She is an excellent service employee & an angel!

Great service and honest personnel

I originally went to a dealership in Jacksonville who was going to overcharge me and do repairs that were not needed. Your staff treated me with respect and honesty. They saved me $700!

Area's best service department, hands down!

The service department at Jon Hall is the best I have ever encountered and I have three other vehicles. Angie Pettit consistently goes to the limit to be sure we are more than satisfied.

Great friendly service

Everyone was friendly and offered a loaner car without me asking because the check of my vehicle would take several hours. Audrey was very professional and cared about my needs. Highly appreciated

Great service department

Joyce Goytil is definitely an asset to Jon Hall. She keeps me updated on my vehicle, answers any and all questions and is great to do business with.

excellent sales staff

The sales staff were extremely professional and willing to do whatever it takes to get the sale done.. Frida is excellent at her job.

Average dealership

Service is average ,but department seems to be overwhelmed. Purchased new vehicle an to "my bad" I purchased extended warranty and did not thoroughly read before signing. I was led to believe that extended was complete coverage with no cost on repairs as per finance rep. However after bring vehicle in on minor repair dealer went ahead and fixed without consulting me and advising it would cost $200.00 because of deductible on extended warranty. I should have been advised my service rep before work was done. Also finance rep was fast talker and misleading during sale.

No call.

I never got a reply from Jon Hall Chevrolet. So I went and bought a car from New Smyrna Chevrolet..

Great Overall Experience

Bought a used Corvette a couple of months ago, and although I discovered a few things amiss during the first month of ownership, the used car department was quick to honor their one month/1000 mile full mechanical warranty. No arguments, no discussion, just immediate satisfaction - and these were not inexpensive repairs. The sales department was easy to deal with and Chris Brugna offered excellent after-sale support. Would not hesitate to buy another car from this dealership. Was particularly impressed with my service rep, Gary Yocum, who pulled out all of the stops to make sure that I received the requested service. He also was a big help with a 3rd party waranty service on our Equinox.

Lemon lemon lemon!

I bought a used car here thinking I was using a reputable dealer and was told it's certified good condition! I was given the car and a payment amount, and left happy. Three days later I was told to come sign the final papers, I was under the impression the deal was already gone but no! The payment went up by $80 and there was no warranty anymore????? I would have liked to have told them to shove it, but I had already sold my other car! Well needless to say I've bought old clunkers and had better luck!!! After $6000 in repairs in the first 6 months of owning this gem! I'm trading it in and am stuck upside down in payments!!!! NEVER go here!

The WORST service I have ever recieved at a dealership.

I am writing this review in hopes that Jon Hall will improve their service for the next woman who visits their dealership for service. I had to have paint work done on a 2010 Camaro. After dropping off my car I was never called with a time to pick up my car. I was told it would take three to four days and I would be called. After three days I called, the call was not answered but sent to voice mail. I left a message and my number. Several hours later I was called and told my car would not be ready until the next week. I called Monday, again voice mail. On Tuesday I sent a friend to check on my car and he was told it was in service and he could not see the car. I immediately called and asked service why my car was there when it was suppose to be in the paint shop. I was told they did not know where my car was and they would call me right back. That was at 2:00 pm. At 4:30 pm I was called and told my car was ready for pick up. When I reached the dealership, it was the worst paint job I had ever seen. After contacting a friend and a nasty phone call with Mark Stephens ( nasty on his part ) I returned my car to be painted again. This time Mark could not have been nicer my car was painted to my satisfaction. My thought is Jon Hall needs to realize the days of treating women like they know nothing have long since past. I am single, independent and purchase new vehicles every two to three years. Women are a large part of new car purchase group and we need to be treated as such. I would never return to Jon Hall and have purchased a new vehicle from another dealership who did treat me well.

I left the hospital after spending the day there visiting...

I left the hospital after spending the day there visiting my husband. After getting in my car and starting to drive I found that my check engine light stayed on. I pulled over, checked the book which said to check the gas cap. I did this, then, since the light was on steady and not blinking I tried to continue driving as the book said you could. As soon as I started to pick up speed the light started to blink. I turned around and went back to my parking space at a very reduced speed which put the light back to steady again, not blinking. I'm new to Florida and don't know anyone here and it was 4:45pm. I called Jon Hall and got Joyce as my service advisor. I explained my predicament and she immediately did her best to help. She got a dealer shuttle to pick me up from the hospital (the shuttle driver stayed late to do this) and bring me to the dealer. Joyce said to me as long as she was able to get me to the dealer she'd be able to get me home from there, even if she had to drive me home herself after work. It turned out not to be necessary as they decided to loan me a car until my car was fixed. She said she'd have my car towed to the dealer that night or the next day and then call me with the estimate, which she did the next morning. The car was fixed by the next afternoon! I had never even asked what the price of the tow was so they could really have overcharged me but they didn't. The price of the tow and of the repairs was very fair, the quality of the work was excellent, the people were honest & helpful. I feel everyone I dealt with there went way above and beyond what was required and this is definitely my dealer from now on. They turned what could have been a real disaster for me into a minor inconvenience - and they did it all for someone they didn't even know who was a first time customer! Again, a big thank you to Joyce and everyone else there for your kindness and help!

MR BIRD

Beware the ,,,, I will give you or I can make it happen routine till you get there and they insult your intelligence. Total UN-Professionalism at this dump!

After doing extensive research while my truck was...

After doing extensive research while my truck was finishing up giving its last hurrah I paid a visit to John hall in search of a certified pre-owned vehicle. I spoke with Scott on the phone who set me up with Rocky to help narrow down a vehicle that suited my needs. With over 25 years of experience in the industry, Rocky was professional and considerate in his pitch and suggestions. He had no issue in saying no to what he initially suggested as alternatives, affirming to me that he was more interested in having return business and referrals rather than just landing a quick deal. Negotiating was not a headache, he was courteous to uninvolved parties who chimed in as well. Upon delivery of the vehilce, the detailing left something to be desired. Rocky mentioned before I did that he was not happy with the detailing. With it being a holiday and the detailers being short-staffed, it was understandable for me. Rocky went above and beyond for me, allowing me to come in later and have a pristene detail performed. I would recommend John Hall to anybody for patiently working with me through the process and being straightforward and honest during the negotiation.

Stinks!

Worst experience ever . Do not go here for ant reason !

2014 Chevrolet Impala

I came in to Jon Hall Chevrolet to purchase a new 2014 Chevrolet Impala, and man did I get treated like I was someone special. I have had, Ford's, BMW's, Porsche's, Lexus's, Toyota's, Cadillac's, and obviously now Chevrolet's. The finance guy Travis was very honest and real with me about what I needed for the car. The car itself was amazing, I had to check to make sure it was a Chevrolet and not a Lexus it drove so good with it also having such a quiet cabin. The dealership itself though was so welcoming and gave me a great deal when compared to the other Chevrolet Dealerships around. Anyways, this dealership is great to say the least, like the commercial says,"The Only Dealer You'll Need."

So after myself, family, and friends have purchased...

So after myself, family, and friends have purchased several vehicles from Jon Hall, I will no longer support this local dealership! Went looking for a new, used truck and instead of trying to help me find what I was looking for, Scott Wilford was more interested in trying to sell me a truck on their lot that night. Guess he didn't understand that unless he was willing to work up a deal I couldn't refuse, I did not mind waiting to find what I'm looking for. Anyways, he bluntly let me know that unless I was going to work a deal that night I could get off their lot. Even the sales rep was embarrassed and had to apologize. I will make sure to let as many people know to stay away from him!! Good luck...

I have never had an experience like this... it was my...

I have never had an experience like this... it was my son's first truck purchase and a very unprofessional salesman and dealership. He was even talked into a truck he didn't even go to the dealership to get!!! . I should have walked out, when I got insulted... But my son was with me... I have tried to communicate my experience with the dealership twice (no response back). I had to explain to my 22 yr old ... that this was not the proper way to do business. Terrible...

even though I already left a negative review of this...

even though I already left a negative review of this dealership I wanted to get the names of the people I had to deal with correctly.it appears it was Scott Wilford and or Robert Loffler are the individual who threatened to call the police on me,come to MY house if I didn't pay what they wanted me to pay on a car I paid CASH for!!!!that's a pretty good reason not to shop at Jon hall ChevyChevy.after filing a complaint with BBB.they informed me Jon hall already has an F rating.next stop?inform the state attorney.all I got from 1800 gmc were apologies.in meantime,I will keep on leaving negative record of this disgusting dealership all over the net.

Brought my vehicle for routine maintenance for which I...

Brought my vehicle for routine maintenance for which I had received coupons from the dealership. After paying the bill, I noticed on my way to the vehicle that the cashier had not applied one of the coupons. I went back to my customer service rep who brought the bill back to the cashier. When she processed the credit, she asked me why I hadn't brought it to her attention while paying the bill - like somehow I was the problem. After I told her that I didn't want to waste her time going over a full accounting of the bill during the payment process, she acted petulant (again, like I was the problem). I finally stated that I was not the one who had made the mistake, to which she gave me a sarcastic "have a nice day". I won't be returning to this dealership, despite the very satisfactory performance of my service rep (Gary).

I was shopping for a muscle car and decided that the best...

I was shopping for a muscle car and decided that the best way to make up my mind would be to test drive Mustang, Challenger, and Camaro. When I arrived at the Jon Hall Chevy dealership, I saw several salesmen hanging outside laughing. They completely ignored me. I had to go inside to get one of them to show me a Camaro. The salesman offered me to testdrive it. He took my license and went inside. After 15 min he came back with the keys for the car and said: "We are NOT going for a testdrive but you can look inside the car." He said that I lived more than 30 miles away and he is not going to put miles on the car. I said I just wanted to go around the block. He said: "Absolutely NOT. You will drive this car and then go buy anotherone somewhere else." I feel that his behavior was unprofessional at best. I should have talked to the manager but was too upset and left promptly.

My husband and I visited the Jon Hall Cheverolet...

My husband and I visited the Jon Hall Cheverolet dealership to check out new cars. Your salesman representative Ed Clem was very friendly and helpful. We appreciate how much knowledge he had concerning the vehicles we looked at. When we make our decision, we will certainly come back and do business with Ed Clem.

Me and my wife have bought our last three vehicles from...

Me and my wife have bought our last three vehicles from Jon Hall Chevy in Daytona. We are very pleased with them and Ed Clem. He was our salesman. we take our vehicles to Jon Hall service department and see Joyce, Angie and Mark. We thank everyone for being so helpful.

I bought my truck from Ed Clem at Jon Hall Chevrolet. I...

I bought my truck from Ed Clem at Jon Hall Chevrolet. I am very happy with it. The fiance guys were very helpful too. I told Ed when my friend is ready I will bring him to see Ed also to look at trucks.

I went to Jon Hall Chevrolet in Daytona and recently...

I went to Jon Hall Chevrolet in Daytona and recently bought my Malibu there. My salesman was Ed Clem. As I told Ed, I went to 2 other car dealers first and was unhappy with their salesmen. The reason I decided to buy at Jon Hall Chevy was because Ed and his boss Mike D was very nice and gave me a great deal. I am very happy with my purchase.

My cousin Lou told me that Ed Clem was the guy to see at...

My cousin Lou told me that Ed Clem was the guy to see at Jon Hall chevy. I got my silverado there. Quick and painless.

my daughter w ife, and me went to jon hall chevrolet...

my daughter w ife, and me went to jon hall chevrolet last weekend to look at a car for my daughter.The first person we met was a maintenance guy scraping something off a car windshield.He directed us to park anywhere we wanted. Then a nice sales guy introduced himself. His name is eddie or Ed Clem. At my request he showed us several cheaper new car models. Then I decided to see if he had any nice, cheap used cars. He told me he had a few really nice ones, but then I got a call from my elderly father and we had to leave. We probably will buy a car from ed by the middle of march when my job promoton happens

Jon Hall Chevrolet and my salesman, Ed Clem, made my...

Jon Hall Chevrolet and my salesman, Ed Clem, made my experience buying a new car easy and enjoyable. I would recommend this place and Ed Clem to anyone.

Everyone at Jon Hall Chevrolet was great. Our salesman,...

Everyone at Jon Hall Chevrolet was great. Our salesman, Ed Clem, was very helpful in assisting us in choosing our new car. He made the process as painless as possible.

was buying a new 3500 hd ltz this was the only dealership...

was buying a new 3500 hd ltz this was the only dealership that had what i wanted to buy. just because the Daytona 500 was going on they would not release the truck to the dealership i was buying it from resulting in no sale. if i lived in Daytona fl. i would drive elsewhere to buy my Chevy.

Needed a small car, had small budget and got me and my...

Needed a small car, had small budget and got me and my wife into a Equinox. Thought we didn't have good credit but they got us a car. My salesman was yohan

bought a new 2013 chevrolet cruze from dixon. he was...

bought a new 2013 chevrolet cruze from dixon. he was courteous and very professional and treated me and my husband with respect. he even showed us how all the gadgets worked. we will buy from him and jon hall again.

ed clem is an excellent salesman. he is very friendly,...

ed clem is an excellent salesman. he is very friendly, helpful, and extremely knowledgable of the automobiles on site. i would definitely recommend this dealership to others and will definitely recommend that they work with mr clem

I am not an easy sell when it comes to purchasing new...

I am not an easy sell when it comes to purchasing new cars and trucks. I have owned 91 vehicles in my lifetime. My wife and I visited Jon Hall Chevy recently and met with sales consultant Adrian Caponera. We had an interest in the new Camaro but were not serious about an immediate purchase. Adrian was very helpful, informative and friendly regarding the model we were interested in. I had a trade and received a very fair amount for it. Adrian was patient and helpful in located the exact car that I was interested in. I would recommend the dealer if you're interested in a new or used car. Ask for Adrian Caponera.

I bought a car from John Farrell a little over a year...

I bought a car from John Farrell a little over a year ago. I was very satisfied with overall experience. My salesman was very knowledgeable and helped me find the perfect car for me. I would purchase again from Jon Hall.

Have owned my Chevy Cruze for two months. Love to drive...

Have owned my Chevy Cruze for two months. Love to drive it. Seems like part of our family. Great style, condition,looks great. Many people give the eye when on the street. The Chevy is great!! Best vehicles on the road and very reliable. Thanks to John Farrell I was able to get two new cars. I would recommend John Farrell to a friend. He's done an spectacular job.

I have shopped at Jon Hall before and everything was...

I have shopped at Jon Hall before and everything was great so I went back for my most recent purchase. I bought a chevy malibu and it's awesome!My sales guy John was really helpful and friendly and outgoing. He tried to get me the right price and I appreciated that because I know salesmen work on commission, so for him to get me a lower price is like taking a cut out of his own paycheck! Now that's customer service! I would definitely say to ask for him if you are shopping for a new car. He even went across to a different car lot to look for what I wanted! I started out looking at something more expensive and ended up with something less pricey, the salesman could have easily pushed me for the more expensive one but he didn't. The finance manager (forgot his name) was also nice, he took his time to answer my questions and explain everything. The number my salesman told me was pretty close to what I ended up with so I was happy. I think a lot of people get pressured into adding upgrades and options and all that but I just told them what I wanted and what I didn't want and that was that. No hassle, really.I went back a second day because I had to get to work and also bring in some paperwork they needed. Every time I'm there everyone is really nice so I would say this is a good dealership to go to when you're looking for a car.

My Envoy was towed to the dealership after being involved...

My Envoy was towed to the dealership after being involved in an accident. I was comfortable with that because the vehicle was purchased from Jon Hall new. To make a long story short, I was able to pick up the vehicle over five weeks later. I was given several excuses when I would call to check on it. By the way, they're not very good at returning phone calls. To put the iceing on the cake, the left fender they replaced has two dents in it. After over five weeks of this fiasco, I wasn't about to leave my car with these people any longer. So I left the body shop with my "fixed" Envoy. Call me crazy, but I think if they have the nerve to charge over $5500 for a job it should probably be done right. I'm sure one of the main reasons I'm so disgusted with this lack of professionalism, is that I have been in the car business for almost thirty years myself. Sincerely, Mike Fruzzetti P.S. At first I was dealing with Tim Peeling who was great, but for whatever reason is no longer employed there.

i went in to jon hall chevrolet looking for a family car....

i went in to jon hall chevrolet looking for a family car. i had the malibu in mind. Scott Hoxie let me take a 2013 malibu for a drive and i liked it. well despite the fact that i liked it he tells me there is a chevy cruze which is cheaper, but he didnt tell me it was a compact car. He assures me that its big enough to fit a double stroller for both of my children. and he assures me that its big enough to drive with the car seats in the back. so i drove one with 7 miles on it and i trusted him enough to purchase it...big mistake. first they swithced the 7 mile new automatic transmission car for a 300 mile manual transmission in the middle of the deal. and did not change the price by the way. and for a base model ls cruze with minimal inside, it ended up costing me 28000... but thats what happens when the dealer is more concerned with commission than costumer...and i applaude all of the dealerships who drop comission and get back to the real importance, the people. well, next, i take it home and the trunk does not even come close to fitting a double stroller, and when i put my 3 month old son behind my seat i cannot push in the clutch without hitting my knee... i would put my 2 year old daughter behind my seat instead but she will kick and distract me the whole time driving. so the very next day i try to tell them about the problem and instead of working with me before the loan goes through.. scott gets scared of losing his comission and sends in mark burg.. mark burg was very nice the first day i met him (before i purchased a vehicle) on day two when i asked for a trade... he tried to scare me out of doing a trade by saying, "if you trade it in now your credit will show a reposession and you will be upside down on your loan, therefore you will have more profit to owe us on top of a new loan." which since the loan didnt go through and the loan would have been switched to new loan. it was all lies and scare tactics. then he proceeds to call me an "adult" and says that i can make my own decisions and choices. which, is true but i was hoping to get a little help, as a father of two who works hard for everthing he has and doesnt want to waste his money on a car that is not right for him and his family. but because they dont want to lose a little bit more comission by selling me a cheaper made car for a higher price they refuse to cooperate.i also have three employees that i work with that are currently looking for new cars but are looking at dodges because of the poor customer care that jon hall has associated with chevrolet. my advice for the next first time car buyer.. go with a comission free dealer and know what is right for you before you go in the dealership, because places like jon hall are more interested in a sale today than a happy customer tomorrow. sincerely, Victor DiTusa

finance lies

dealer assured cusotmer all was good with purchase 13 days later they asked for vehicle back even though we had our own financing they didnt even ask to work another deal. they just wanted vehicle back. so upsettiing overall very bad expeirence. cant believe this hapened. they call it buyers right to cancel.Finance dept stated all was good to go and absolutly didnt need to worry about losing vehicle. 3x this happened. all within first 3 days of alleged purchase.

Sales manager was great - the salesman credited for the...

Sales manager was great - the salesman credited for the sale should be in getready rather than in sales - if I did not know what I wanted he could never have influenced me. He was a real Farmer!

We had a wonderful experience working with Ginette and...

We had a wonderful experience working with Ginette and all the staff. I bought a Chevy Suburban from Ginette in 2002 and was fortunate to work with her again. My wife Monica tells me everyday that she loves her new Equinox! Thanks to Ginette, Carl, and Jerry Mathias for making the car buying experience a pleasant one.

Bought a Jeep Liberty from Jon Hall 7/11 and totaled it...

Bought a Jeep Liberty from Jon Hall 7/11 and totaled it 10/11. Had to get another vehicle but in a wheelchair due to accident and couldnt get to dealership. Will Cryder made 3 trips to my home to show me a vehicle and sign all paperwork. Never heard of a salesman doing something like that. Anyone looking for a used vehicle just call Will Cryder at Jon Hall.

all the people we dealt with there were pleasent to deal...

all the people we dealt with there were pleasent to deal with,they were not pushy for you to buy a car or a service.They help you find just what you would be happy in, but most of all how fast everything was done.Most dealers you go to its like a 6 or 7 hr. ordeal.we were there approx. 3 hours.They also gave us just about what we wanted for our trade,my wife and i were very pleased.for the last 35 years we would buy mopar vehicles but from now on we will be doing buisness with john hall.And again i cant say enough about Scott Hoxie our salesman, thank you for the pleasant experiance. Chip and Judy kibbe, orange city florida.

I was extremely pleased with the guidance & the...

I was extremely pleased with the guidance & the excellent service I received from Japp Grissaffi. His knowledge and the insights he shared was invaluable. Japp provided suggestions that made my experience less stressful. It was a pleasure to work with someone you can connect with and who listens to exactly what you are looking for. I would definitely recommend him to anyone without hesitation!!! Connie

Willie Crider was very pleasant to work with. Actually,...

Willie Crider was very pleasant to work with. Actually, I have already referred some of my friends as this experience was awesome!!! I will shop at this dealership again! thanks Willie.

Willie Crider is my top pick for new and used car...

Willie Crider is my top pick for new and used car salesman by far!!! I felt a level of trust that has not been met by any other dealership or person. Willie listened to me for what I wanted and needed in a vehicle, then exceeded all of my expectations. Thank You!!!

Awesome professional dealership. Love The General...

Awesome professional dealership. Love The General Manager Mathew Kelly,and work well with Mike and Ginette, We have been purchasing our vehicles from Jon Hall since 1986. Have no intentions of going anywhere else. Wonderful friendly dealership. I enjoy working with this dealership immensely. I feel like they are family they take very good care of us. I absolutely, positively recommend this dealership to all my friends, family. I have actually brought quite a few people in, who are now customers of Jon Hall Thank you for such a great dealership. Thumbs Up

Ginette is great to work with anyone.This is the 5th car...