No Customer Service
Purchased a new 2016 Chevy Malibu and it's been in their shop 2x's in less than 3 months. Not happy with this product. It was found that this vehicle was used by employees and was not safe for everyday driving. They put my family at risk. They had to replace the steering wheel. I notified the dealership and they acted concern for about a minute then swept it under the rug. Sales staff not so great!! Got their sale and now I'm a statistic for a them. Great way to treat GM employee family member!!
Service is rediculous
Our buying process was smooth and easy. But when we had to get our car fixed it was a huge problem. The guy in services told me multiple times that if he fixed certain things then he is sure our car would work. So after 45000 dollars worth of of repairs and promises my car is still not working. I Hate this place and I will never go back there for service. They have no clue as to what they are doing.
Good service
The Rep. was informative, and polite. We walked away with the vehicle we wanted. Only thing is I wish they would have thrown in a bed liner.
Great service
johnny Londoff Chevrolet is the best There service department and personal are great
Good service
Everything was made easy. The lady that helped me was very friendly and made sure I had a ride home so I would not have to wait on site for the repair.
SERVICE
MY DAD BOUGHT THE CAR AT JOHNNY LONDOFF NEW IN 2009 AND IT IS THE ONLY PLACE WE HAVE IT SERVICED.THE PEOPLE ARE VERY FRIENDLY AND THE WORK THEY DO IS DONE WITHIN THE PROMISED TIME FRAME.THE CAR WON'T BE SERVICED ANYWHERE ELSE AS LONG AS I OWN IT
Great services
I was looking for a affordable car the cruise fit that.Nice car
Great dealership!
JL Always makes the necessary car maintenance process painless and efficient.
Service
Service prices too high. To replace a motor relay for window on front doordriver's side cost $507 seems extremely high.
Johnny Londoff Chevrolet
We were really please with our experience as first time owners of a brand new car. The process was a little lengthy, however the staff worked very hard to get us into a car. We were please to have a salesperson that worked diligently to get us a lender. I appreciate all the negotiation and extras they had to do for us. My wife being a general motors employee helped us with rates that was remarkable. I would send all my friends and family to Johnny Londoff Chevrolet. Also, our son referred us so we will keep this trend in the family.Thanks Johnny Londoff for believing in us!
Excellent
I am ALWAYS PLEASED whenever I visit Johnny Londoff Chevrolet whether it's for car service and r to purchase a vehicle. I tell ALL about the AWESOME, PRODUCTIVE & PROFESSIONAL SERVICES They offer KUDOS 2JOHNNY LONDOFF, & Staff A Very Satisfied & Pleased Customer? Robin D. Blaydes
Ms. DeLaRoche
I arrived about 15 min's early for my appointment, the wait was about 10 min's because all the rep's were busy with other customers,I voiced my consern due to the fact I had another appointemnt,but the rep I had was very apologetic and explained why they were so busy and offered the shuttle service, however before I could accept, there was a customer who's parts had to be ordered, so he placed me in that spot and got me out in a timely manner. I tell everyone how happy i am with your business. I have no complaints. thank you all for your great services.
Excellent service
In the past week I have brought my car and van in for service and got the best care and advice on future services.
Quick service and great customer service!
Rich was nice, very personable. He was even considerate of me being at the service department with my children.
Great service,friendly atmosphere.
I was totally satisfied with service provided repairing my tire,fast,efficient,friendly as usual,& professional. I know when I show up at JLC I get treated royally,I feel the best "Deal" I got choosing JLC is the service treatment. Thanks,I can count on your team.Karen Behlmann
Repairs done well & efficiently.
The repair I had done was covered by a special policy. The only thing that I was disappointed with was the fact that I was not informed as soon as the technician figured out what the issue was, so I was left in the waiting room for approximately 3 hours worrying about the cost and issue when I could have been informed immediately and not worried about it and possibly left and gotten some errands done and came back in time to pick it up.
Bev Terry. Realtor
Without an appointment my issue was handled immediately.
Friendly atmosphere
Everyone was friendly and helpful. I was there a little over 2 hours but I had a recall repair and a bulb replaced in my headlights.
Great great great dealership!
We pass many dealerships from home (Waterloo Illinois) to Florissant. I choose to do business at Johnny Londoff, because of Mr Londoff's great demeanor, how he treats employees, customers, and his love for his community. Have purchased 2 new vehicles there. I am also " AM in the PM". ?
Tahoe
They were extremely helpful with my situation and performed well above my expectations
Great services,friendly staff.
My original sales man was busy and over whelmed, but he handed us over to "Captain Kirk".... He was extremely helpful and patient with us who were unsure about making such a major purchase.
My pickup
It was the best I have ever had.Thanks. This is the way a business should be run.
Quality Buying and Service Experience
I recently bought a 2015 Chevy Camaro from Johnny Londoff Chevrolet. I was a very satisfying experience with quality people like Michael Rule working for the dealership. They delivered on every promise and have earned my respect and future business for sure.
customer
The service at the dealership was amazing. Everyone was friendly and very helpful. I got my momma and whole family to come to Johnny Londoff for sale and service. I am ONE satisfied customer!!!!!!!!
Great Facility
The staff was awesome,very courteous. My truck is in great hands with the expert technicians at Johnny Londoff.
Quality buying experience
I had a great buying experience with Londoff Chevrolet. From searching their website to chatting with reps and eventually test driving and purchasing a new 2015 Camaro from them. I also have had additions to the car through them like gauges and stripes without any problem at all. Top notch experience and would go to them first for a purchase of another vehicle.
Great Customer Service
The staff went above and beyond to make sure the I was satisfied with purchase of my new vehicle.
Great experience
Hello I did all of my negotiating on line because of my lack of time because my mom was in the hospital megan and Michelle were very helpfull in making that happen and every one was very nice when I came in and closed the deal
Great service on my car.
Excellent service for my car. Oil and filter change with tire rotation.
Great Service
Everyone is so friendly that it make you always come back whenever you need any work on your car.
They continue to earn my business !
I have been a Londoff customer for over 30 years and I keep going back for my vehicle needs. The sales and service departments are great. I recently had a mechanical issue with my vehicle. The service department got me a loaner car so I could still get around and diagnosed the issue, turned out I needed a new engine under a warranty repair one of those freak unfortunate things that sometimes occurs. I still had the factory warranty as well as invested in the extended warranty at purchase No drama , no delay , I wasn't expecting my vehicle back for another week perhaps, then they called me up early one morning and said come and get your car about 3 working days sooner than i was expecting it and it runs like a top, was clean everything programmed and even did a adjustment on my front end toe. I dropped off the rental and was on my way . How professional was that for such an extensive repair ?Id call that great and must give credit where credit is due . Everythong worked as it should have and the professionalism and courtesy were off the scale. Thats why I have and will continue to go back to Johnny Londoff Chevrolet
Purchasing
My husband and I just purchased 2 new Chevorlets. The staff was outstanding and friendly!! Thanks Chip & Robert!! T&K
service
service advisor was very professional.they are the best I have worked with.
5 Star Rating
We were very pleased with our experience at Johnny Londoff Chevrolet this time. The repairs were completed in a timely manner, we were kept abreast of the status and the car is running great.
Clean comfortable facility and good service
My "check motor" indicator came on and I was very worried. Turns out it was just a thermostat which was covered under warranty...what a relief. They were running behind and I had things to do so they drove me home and picked me up when it was done. Yeah...good service...no charge.Delores Dalton
"Nice people, great service"
Couldn't have had better service. I was able to get a car the first time I visited.
Great Service
In and Out within the hour, great service second car from JLC, will buy another when time is right
Service
My experience included recalled items and rear brake job. Service dept was fast, efficient, with great detail pertainig to what was required to service vehicle properly. Very, satisfied with experience.
JLC service
I always get great service when taking my car to JLC
GREAT PLACE TO MY A NEW TRUCK
EVERYONE WAS AWESOME MIKE RULE TOOK CARE OF ME DURING MY VISTIT.
great service
staff and service perfect,short waiting period,all staff friendly
Pastor
I was treated quickly and professionally. I was taken to my office quickly by a driver and then in a few hours I was called and informed that my car was ready. Good experience.
Great Services!!!
Good well done very pleased with the staff and services done to my 2014 Chevy Silverado.
great service
iam more than please and Rick is awesome hes so nice treats me good and sooooo helpful glad you have him
Fantastic service & repair
A+++ service all the way up and down the line. In for warranty issues, you ordered parts, I got a free loaner that unfortunately had to travel to DC for a funeral and got a crack in its windshield. Rene' shopped for a replacement window, found one cheaper than I could. Darryl and his other brother Darryl was a fantastic serviceman. Very kind and explained all details of repair. Oil change plus the 24 pt inspection, tire rotation all for $65.00. Will always bring my car to Londoff Chevrolet b\c their service is the best and will buy another vehicle from them when ready and money is in hand! Thanks for the teamwork!!! Live 2.5 hours away.Thanks all,Cynthia Chase-Courtois MO
Scam artist
This place is a joke. Johnny londoff himself called and said he would help me to fix their mistake from 3 yrs ago and personally help us. I did not see him once. I was given the run around for 2 wks with so many different people and being told so many different things. Offered one thing they changed it offered another they change it and kept doing it. I called to let him know I was tired of getting the run around what is going on. He processed to tell me they are not willing to help that his son told him they have done all they can do and not willing to loose any money because these trucks are selling like wild fire. And there is nothing more I can do. What got me in this situation is when we bought our car there 3 yrs ago the sales guy which by the way they had arrested forged our documents. He put our loan for 78 months not 60. Told us he gave us the wrong paper work and mailed different ones. Lie after lie this place is a joke stay far away from it there are too many places to buy from to risk being taken advantage of like we were.
Lrs service
The dealership so far has always done an excellent job from the pleasant service advisor to the mechanics. This trip nothing big but mechanics left dirty foot print inside of car. Otherwise I feel very confident when taking my car to Johnny Londoff for service.
trade in and purchase of new vehicle
Great experience with Johnny Londoff with trading in my vehicle and purchase of my new vehicle. Great appraisal and transaction from trading in my used vehicle for my new vehicle. Another great experience was transferring of necessary paperwork involving used vehicle to my new vehicle. Another great experience was showing me new features and equipment of my new vehicle plus helping me setup OnStar and Sirius XM services. Great transaction and look forward to doing business again with Johnny Londoff.
Great service and a great sales person
I found everything to my liking. The salesmen. Mike "G" as he known was fantastic. He answered all my questions. He spent the entire afternoon working with me on making the sale to me. When we where done I had bought a new truck at a price that I felt was fair. After the sale Mike followed up with me to see how I liked my truck. If your looking for a new Chevrolet Truck Car or SUV I strongly recommend Londoff Chevrolet. Be sure to ask for Mike "G" he is fantastic to work with.
Excellent Service
We really enjoyed the service we received in shopping for our new vehicle.
Adm. Dir
I was able to get my car serviced plus one of my recalls complete in the time frame I requested !!
Jasmine
My car buying experience was amazing. I really love the Chevy Cruze. I walked in not really thinking I could get a car that day with only my old worn and torn 2005 chevy Impala to trade in but my sales person was excellent. Everyone was extremely nice.
Excellent Service
Excellent service!! Great customer service!! Rick is great and my favorite. However when he's unavailable anybody will do because everyone is customer oriented.
Poor Service Department
I brought my 2015 Silverado in for a simple oil change. There was not a friendly or helpful person in the service department. My truck left the shop with a scratch on the hood of the truck and there was oil everywhere underneath the hood as well as oil down the side of the truck. Called three times and was put to voicemail each time. The worst customer service I've ever experienced!
Scheduled Maintenance
The scheduled service was very prompt and thorough. Attendants were very friendly and professional. My only complaint is that there was an overspray of oil on the drivers' side of my car from the front quarter panel, driver's door, and all the way to the rear passenger door. It took me over an hour to degrease my car. Not sure what caused this but it definitely was not there when I brought the car in.
freindly,and helpful.
The service was friendly, courteous, professional and quick.
GREAT SERVICE
I love the service guys and the wonderful service they give me at Johnny Londoff. They go above and beyond and literally walk you through the process. They walk you to the waiting room, they walk you to your car. It doesn't get any better than this.
Mr. Londoff
Service Professional Michael Riehle was very helpful. When I had my car serviced several months before, he explained that when it came due for safety inspection in October I could need brakes and some other things looked at to pass the inspection. Mike was very helpful setting up the appointments. Mike was very personable and professional. Thanks again.Marion Walker
Good deal
Good quality service, selection, and price! We were able to find and try out the cars to decide on what we wanted.
Great Salesman, Great Service, Great Dealership!
Randy Guenther greeted me as soon as I walked in the door and made me feel welcome. He listened to my needs and helped me choose the right car. I would recommend Randy to anyone!
Excellent service department.
Excellent and courteous service department. Service very dependable and efficient. Facilities clean and comfortable.
Great Experience
This is my second time coming in for general maintenance on my 2014 Sonic, and once again I had an awesome experience. Mike was superb from start to finish, and I only had to wait an hour! The waiting room is so comfortable it feels like home! I would recommend Johnny Londoff to anyone who is looking for a vehicle. It really feels like family when you're there. Thanks again!!!
MY MALIBU
The service I receive is always great, I am not crazy about the LONG WAIT, but I believe it takes time to do it right. And JLC always do my car right.
Great service
Your service reps and other employees are always outstanding
SERVICE
ADVISOR WAS PROMPT AND PROFESSIONAL, SO CONVENIENT TO HAVE THIS DEALERSHIP IN NORTH COUNTY!
Very professional
Quick in and quick out. The staff was very professional.
Service department.
Everything about my experience with Johnny londoff has been pleasant. Everything is easy and hassle free.
Great service
Great service had a problem that I thought would cost me money. Mike Riele found out it was covered under warranty and it cost me nothing. Thanks Londoff service.
Excellent Services
I had an accident and my car got totaled and I needed to get another car. Our daughter-in-law works for GM so we wanted to go with a GM product. We went on-line looking at vehicles and decided to go to Johnny Londoff's. We found a vehicle that we liked. Mike who helped us was very helpful and it was like we knew him forever. He made us feel very special and wanted to make sure we were satisfied.
Awesome service
I came in with a flat time and, without hesitation, the staff (Mike in service and Chip in particular) checked on my warranty, replaced the tire and discovered a recall which was quickly taken care of. I was offered a loaner car and told that it's return was no rush - any time after I got off work the next day. They made the visit more comfortable than quilted toliet paper!
Customer
Everyone is always very nice and friendly. That is how you demonstrate good customer service, and expect your customers to return.
Different than most service centers
I brought my Chevy Cruze, which is certified used and I was thrilled to find out I get several "free" oil change/tire rotations. I brought my car in for the first time for service and everyone treated me with a professional attitude. It was such a big difference than a typical service center. The owner John Londoff Jr. walked by and said hi and the sales woman, Megan who sold me the car saw me and said hello and asked about the car. Love Londoff!
great dealership
Had an excellent eexperience. They were factual, considerate of my time and were up front with what they could do for me. Recommend this dealership highly. Thank
great service
upon arriving I was greeted and taking care of right away, my wait for my service was not long at all.
The best service period!!!
The best service period! Mike Reihle is awesome. He got my car in and out in no time and my car was washed too. Thanks Team Londoff!!!
Good folks
It was a recall notice and the dealer got me in as soon as they could to resolve the situation.
Mr. & Mrs
Our experience was a great one, however it was a lengthy process. We enjoyed the courtesy salespersons and the fact that our salesperson went out and above the call of duty. We enjoyed shopping and was somewhat happy with the choice of car that we had to purchase. We were happy to be driving a brand new car. As we are now driving I am eager to do business again. The car is very small on the inside to what we are use to. We look forward in keeping our payments current and perhaps wanting to refinance or maybe get a larger car.We give a great big shout out to Michelle and Ron. Keep up the great work!
Chief Plant Operator
Johnny Londoff Chevrolet was a fantastic place to buy a car. No pressure at any time. My third vehicle from this dealership.
Great service. Polite,
I was very clear about what I needed and how I wanted to acheive that. The salesman understood and was able to meet my needs. I felt no pressure and the overall experience was pleasurable.
Anne Frese
Todd got me in. when I asked It was a recall problem.I only use Johnny Londoff
Excellent Customer Service, very neat and clean.
I would like to say Ashley is the best. I was not able to get a return call after leaving several messages so intern I stopped by Johnny Londoff after work and spoke with Ashley. Ashley listed as I vented and she so kindly booked me for an appointment ASAP. This s what I would call excellent customer service.
really pleasant experience
I had recall & warrenty work done. My experience with the first person I spoke to was a good one. He was friendly, took care of contacting the company with my extended warrenty and made the entire visit a pleasant one.
Customer
I was immediately addressed when I entered the service department. I was told I could leave my vehicle and I was given a shuttle ride. I was phoned within 3 hours that my car was ready.
Great
I have been a customer for about 15 years and have had only 1 touchy situation with the company. Overall I think this is a great place to shop for cars and even better for repairs.
Impressed as always
I was able to get an Saturday appointment for am oil change after calling at 7:30am on the same Saturday. Ashley always takes great care of me!
Car being servived for recall and oil change
My appointment was for 10 am FridayI dropped my car off Thursday eveningI received call from my service rep at 9 am Friday saying my car was doneGREAT SERVICE
Great Service and people
Your people are very helpful. Ashly was my service advisor and very attentive to making sure all my needs were met. She did a great job.
So Glad We Purchased Our Cruze from Londoff!
Our Cruze continues to be the BEST purchase we have ever made. The vehicle is fun to drive, great on gas, and overall a fantastic experience. I have really enjoyed working with the staff at Londoff. One of the best features is our maintenance program. It is all handled by the Londoff team. They notify you when you need to come for service. You are scheduled at a time convenient for you. They are ready when you arrive and there is never a wait, you are in and out. It is easier for me to drive to Londoff for service than to get service locally. Again if you want to have the best automobile experience possible, work with the Londoff Team!
Great Place and People!!!
I went online and looked at a few cars because my stepmom had told me about a girl she knew that just got a car from you. During the time I was online I opened up a chat with someone and then shortly after I received a email from Michelle. I emailed Michelle a couple of times, until I came in that following Monday to test drive a used Sonata that I was interested in. Michelle did all the pre procedures and then after the test drive we decided to go forward with the process of trying to get me in the car. I waited for 2 days to hear from Michelle about if I was approved or not. She advised me that the lenders didn't want to give me enough money for the Sonata, so they sent in a few other options. On the 3rd day before I left work, she asked me if I would consider driving a brand new 2015 Chevy Cruze and I wasn't interested at first because I have 3 kids and wouldn't think it was enough room. I talked it over with my husband and we decided to go ahead with the Cruze and who could pass up a brand new car in their favorite color. I went back to dealer Friday and picked up my brand new Cruze and I couldn't be happier. I didn't think I would ever in life get a brand new car and I did. Thanks Michelle and the Johnny Londoff Team!!!
not sure whose title
Staff was professional, courteous, pleasant and showed concern for my distress about my car. She was knowledgeable and able to direct me. She was most helpful.She was personable and her name is Ashley.
Quality dealership, from the boss to employees
We live in Waterloo, Il, and pass MANY Chevrolet dealerships to get to Londoff. I will continue to look at vehicles there, due to Mr.Londoff's many kindnesses extended to the community, and his heartfelt concern for his customers. We had a very positive experience with all involved with us when we bought our Trax.My father sold Chevrolet's for 52 years at a dealership in Waterloo. Only the bowtie for us....Keep up the good work!
Great customer service
I had a small seam opening up in the upholstery and brought it to the attention of Rick Wors, who immediately contacted the repairman and while I had my scheduled service done, the upholstery was fixed. A big thank you to Rick for saving me time to take care of this immediately, and not to have to come back at a later date to take car of this.
friendly service
James Jean was very knowledgeable and patient with me and my decision to purchase. He walked me through the finance process before being brought in and speaking with Robert who was kind enough to go over all my options and finding a finance partner who would help me stay within my budget for my car note.
Great sales experience and service.
Londoff Chevrolet exceeded my expectations. Great dealership.
Great Service
Service was great! My salesman met me in the service area for drop off and pick up.
Great overall experience!
I had to have my 2010 Cobalt towed in due to a broken timing chain. My service representative took it upon himself to research whether or not I had a warranty and stayed in contact at every step of the process. The service took longer than I expected but not due to the team at Johnny Londoff, the warranty company delayed twice to send an assessor to look at the damage and verify the repair. I am very satisfied with the overall experience and will be buying my next vehicle through Johnny Londoff Chevrolet.
Great service
Very good customer service. My car was ready on time. I had no problems with this appointment.
Oil Change
My appointment was at 7:30a.m., I waited 5 minutes before the service rep assisted me. My car was ready at 9 a.m. Great service, great job!
Great Service
When I got home from work the other day,I couldn't get my car to go into reverse or park and get my key out .My husband messed with it and finally got it to go into park . He suggested I take it to Johnny Londoff because they are a chevy dealer and they know what they are doing .I took it there the next morning . The service guy said it looked like soda had been spilled on the shifter .I didn't agree with him cause I don't drink soda in my car . I asked him to check it out anyway .A couple of hours latter he called me at work and told me the shifter was worn out . I was very pleased with the service and the cost wasn't as much as I thought it would be .
review
always an excellent experience. staff is knowledgeable and well trained
Great Services based on MY needs
Service appointments always meet my personal needs, and scheduling is within my requirements. Personnel are friendly, and attentive. Service is completed within a reasonable time, and thorough.
great
It was great coming to the dealership for the maintenance . Everyone was so Respectful but my dealer wasn't to good he made me feel like he was trying to run a scam rather than sale a car
Always friendly and professional.
Always friendly and professional. The service is quick and facility is clean.
Quick Service
I was in and out in a very timely manner. Enjoyed a nice donut in the waiting room. Pleasant experience.
Great Service!
My experience was really friendly and pleasant. My sales man was happy to help and informed me that he will get me in a car that day and that is what he did.
Great service and clean facilities at Londoff
The people are friendly and helpful. My car needs are always taken care of at Johnny londoff.
Chevy Malibu 2015
Christy was very helpful, upfront, and honest. She supported me through the entire process to ensure I stayed within my budget.
Great car shopping experience
As expected, Christy Thornton and Ron Franklin did a great job. In May I purchased a new truck and told them I would be back to purchase my wife's car. Christy and Ron worked with my wife and I to get us a GREAT deal on our new Equinox. We were both very happy with the "no pressure" atmosphere, and the timely manner in I which both Christy and Ron handled the trade in appraisal, all the paperwork, and the delivery of our new vehicle to us. I will be recommending johnny londoff AND Christy Thornton to anyone I meet who is in need of a new vehicle. Thank you and keep up the good work. Chris H
Wonderful Salesmen, Quality Service
I went in for a recall incident on my 2008 Impala and came out with a new car! I am still in shock! I have been through a lot this year financially but Mike Franklin and Jeff were very helpful and made it work. I am very pleased with my 2015 Malibu.
Thank you
From the moment I contacted Michelle via on line, to the momemnt she handed me the keys to my new Chevy Cruze, I was treated like an old friend. I will never buy another anyplace else.
Great communication, excellent cooperation
My vehicle was in the shop to have the timing chain looked at. After it was determined that it needed to be replaced the service adviser worked with GM to get a portion of the repair covered under warranty. This was the second repair for the timing chain and the car was still under the mileage provision of the warrant but out of years. I believe the communication was great and the repair was done in a timely manner.
Great Dealership
I am extremely pleased with my new Chevrolet Cruze. Mr. Jeff Bates is awesome! He was attentive and courteous in assisting me with finding the right car that fitted my criteria. I would highly recommend the Londoff Dealership and Mr. Bates to all of my friends and colleagues. Thank you so much!Patricia Thomas
vehicle maintenance
when I called for an appt, I was told that all they had available were appts for oil changes. since that was what I needed most I went ahead and took the appt. your service team was able to do not only the oil change but my tire rotation and the 14(?) point service check that i wanted as well. GREAT JOB :)
Great service with a smile, facilities are clean
Very pleased with service. The girls in the garage are super nice. They treat you very well, hold doors open, come get you from waiting room, etc.
Great Transaction!
Great transaction! Great salesperson! Would buy from Johnny Londoff Chevrolet again, for sure!
GREAT SERVICE & STAFF
I have been a Customer since 2003, and I am driving my second car (my semi-retired ) and the Service & Staff personnel are Very Friendly & Professional at the same time.All of the Services throughout a dozen years have been a DEFINIITELY 10. THANK YOU EVERYONE!
Happy Customer!
I got a great deal on a low mileage 2012 equinox. It is so spacious and roomy and drives great.
FRIENDLY EMPLOYEES GREAT SERVICE
MY DAD BOUGHT THE CAR FROM JOHNNY LONDOFF AND THIS IS THE ONLY PLACE WE HAVE IT SERVICED.I WON'T TAKE IT ANYWHERE ELSE BUT JOHNNY LONDOFF.THE SERVICE STAFF IS VERY FRIENDLY AND EVERY TIME I HAVE THE CAR SERVICED I ASK ABOUT HOW LONG IT WILL TAKE,AND THEY ARE 98% WITHIN THE WINDOW THE GIVE ME.
Excellent Service
I always receive excellent service at Johnny Londoff Chevrolet. The last time I had the oil changed in my Cruze, the job was completed very quickly and thoroughly.
Great experience
I called to see what could be done to my 2014 Chevy Sonic. The air conditioner was not getting cold. I was told to bring it in between 8 am and 5 pm, Monday through Friday and I would be given a loaner car. I went in they looked at the car, took informative from me and also asked if I had any other concerns. They asked if I needed transportation and then asked for my driver's license, proof of insurance and credit or debit card. I as a done in about 30 minutes and on my way. I got called in about 4 hours, told was was fixed on my car. Went to the cashier, no charge, my car was brought to me. I love Johnny Londoff and his employees.
Ignition Recall
I had to take my Implala in for a recall of the ignition. My appointment was at 9:30 am and I arrived at 9:15 am. They called me when it was ready and I returned to pick it up. Every thing went very smoothly and as it was described to me.
Great customer service
This is the second time i purchased a car from this dealership. I appreciate their willingness to help and send their customers home happy.
Perfection
Everything was perfect,No problems at all ! Thank you !
Service Reps treat you like a VIP
Service was great, I had to wait a little while but they finally got me a rental car because it was taking longer than expected. The wiring schematics were wrong for the Spark. Not their fault. Service Rep Daryl Green treated me like a VIP. Also has some ding/dent repair done and it had to be taken to another facility, and Rather than me having to do that the lady that handles these things took it and got it repaired while they were waiting for a part to come in.
GREAT SERVICE
I dont have much of a story but my sales person was really helpful and nice. I would send people to him in a heartbeat. Thanks Michael Rule!
Great Customer Service
Quick, friendly service with knowledgable employees
Owner
My dealership! Started doing business with Mr. Londoff Sr. now same quality and service with Jr..
Johnny Londoff loyal customer
I trust your place. It is the only place I go for car workAnne Frese
Mr. James Richard Mills
My sales person, Michelle Eifert was the best sales person I ever had in purchasing a vehicle and I have purchased many in 40 plus years. She was polite, always available, even after hours and weekends. She got me the best possible deal. Ashely Rhodes in Service was very polite and kept me updated on the progress of my service of getting a keyless entry installed on my new truck and helped in trying to answer any questions I had. Over all, my experience at Londoff Chevrolet was one of the best I have every had. We love our new truck, even though I have always been a Ford person, this experience has changed my opinion. I traveled from South County to Londoff Chevrolet and the trip was well worth it. Thank you Michelle and Ashley for everything.
Great Experience
We worked with Kirk Wallace to purchase the car. Kirk was excellent. He was very accommodating and friendly. We would definitely recommend him and the dealership to friends and family.
Great service
Had a recall on my Chevy Malibu...made an appointment, took it in with no problem...everyone is so nice and friendly.
Best experience ever!
Best experience ever. Christy Thornton was very professional and made it enjoyable.
johnny londoff chevrolet
Everyone is very pleasent to deal with, they handled the issue with my car efficiently and i couldnt be more satisfied with my experience at johnny londoff chevrolet. highly recomended dealership!
Valerie
I have never had a more pleasant experience. Christy was excellent with her eagerness and patience in answering all my questions and helping me find the vehicle to meet all my needs. I now see why all the "AM in the PM" listeners come to Johnny Londoff. I am only sad that I did not come in sooner. Thanks for the great new Equinox!
Great service
The service was excellent. The reason a five star and 10 were not given is a minute one. I was under the impression that I would receive a car wash after any service. I did not get one. If this is a missconception on my part then I apologise. Also if that is the case, I feel that that should be an amenity (courtesy).
Great financing team
Everyone was very helpful and did everything in their power to get me aproved , my credit was not that good but I drove away in a 2015 Chevy sonic LT the car is great. Thanks everyone for your hard work.
Great new car sales experience at Johnny Londoff!
Randy Guenther was the sales person who helped me purchase a 2015 Chevy Malibu. He was very polite and informative. I appreciated his honesty and value of my time.
Great service
Had a 10:30 appointment ,was out at a dissent time.Everyone has always been pleasant .
Mister
Service rep was courteous, helpful and wasn't pressing me to get the recommended maintenance completed, he politely gave me the cost of each service and suggested when I was ready, to give Johnny Londoff service team a call. I will be scheduling MY services with Johnny Londoff's service team in the very near future.
Professional service and nice waiting area
Had maintenance and repairs done at Londoff in June 2015. Service dept was professional and knowledgeable. Comfortable waiting area provided free WiFi, coffee and water. I recommend this dealership.
cars.com
Fast friendly service. took time to explain whatthe problem was. They also stated that any problems in the future, if any, would be addressed in the same fast efficient way.
James Jean was my salesman.
this young man was my salesman and he was great.after driving two cars that I really liked the next day he came out with the prettiest car I had ever seen. after I drove it I fell in love with it and I left there in it and came back the next day and I bought it. James Jean is the one. Ask for him.
service at Johnny Londoff Chevrolet
I was really satisfies with service at the dealership that I scheduled a appointment for my other vehicle to be serviced.
Great Sales Experience with James Jean
The entire experience of purchasing our new 2015 Silverado was fantastic from the first step to the last. James Jean our salesman was very knowledgable and helpful, walked us through every step of the purchase process and went over the options thoroughly. Robert Rice in finance was very informative with the different loan options and also with the different warranties available to us now and in the future. Would never go any where else to purchase or service our vehicles.
Great Experince Helpful No Pressure
From the minute we walked into the show room we were greeted with a warm welcome to Johnny Londoff. We were never pressured. Megan Dominic greeted me with a smile, welcomed me and I could tell that she was going to make the whole car buying experience a great one. I have never been at a car dealership that focused on making the buyer so happy. I will be back no doubt when I need my next vehicle. Great Friendly, Knowledgeable Staff, everyone said hello and asked if they could help.
FANTASTIC SERVICES
I was so happy with the vehicle picked for me by my salesman. He was great. And I love my Sonic. Every one was so very nice. And I got the chance to meet Mr Londoff. He has wonderful people working for him. Thank you . I named my car GRACE. Because through the Grace of GOD this was made possible.
Great service
Living in St.Louis in the summer can be a bear. Was happy that the problem with climate control was resolved in a short time. I know taking a dash out and putting it back in is difficult at best. Didn't realize it until I was driving home, that they may have missed a clip in the re-installation. And then may have not, vehicle is 10+ years. A/c an heat do work properly. Thank you.
clean facilities, great service,
I recently brought my 2015 Equinox in for its first oil change. I was in and out in about 45 minutes. Your staff expedited me quickly with much friendliness and professionalism.-BBethany Lukins
Great service!!!
I brought my car in for oil change and tire rotation. I was in and out of there in just a little more than an hour. They were very friendly.
Drop and Shop
Had an oil change. They drove my sister and I to shop and then picked us up when the car was done! Great experience.
Review
Every person I have ever dealt with at Johnny Londoff has been exceptionally courteous and helpful. I will do more business with Johnny Londoff.
Great
I love the one on one I received I was greeted wit a smile even tho my situation was difficult they went the extra mile to get the job done ..great job thanks again
GREAT EXPERIENCE!!
I will definitely be buying my next car from them. I went in to have my current car serviced and came home with a better car.
Great service
Megan was awesome she really showed concern and worked hard to help us out
Clean facilities and staff extremely pleasant.
I have bought several cars and trucks from Johnny Londoff. We have had nothing but good experiences with them. All the staff is friendly, very pleasant and always willing to help!
Thortons treat you like family
I have Stage 4 Cancer and my husband and I came in after chemo treatment to help my daughter purchase a car. I wanted to be a part of her very special day. Everyone was extremely kind, patient, and very helpful in every way possible. We left with a new car that my daughter loves so much. Christy and Mark Thornton are incredible. We purchased a car from you all one year ago, and the service we have had on that with the oil changes have been perfection. We will only shop at Londoff's!!!! By far the best in every way.
Equinox
It was explained what was wrong with the vehicle. And I was given a vehicle to drive to accommodate me. I said my experiences with Johnny Londoff was great.
Recall repair
ashley was very helpful. ashley was very helpful.
Setrvice done at Johnny Londoff Chevrolet
I brought my car in for an oil change, tire rotation and to get the Crystal Fusion retreatment done to my windshield. There was a pleasant surprise when they called me to tell me my car was ready, after only one hour. I want to thank everyone involved for getting my car done so fast. I will be back to see them again.
Patrick Paradise
Kirk the sales rep was excellent. The entire process was painless.
Thourough service.,
It is always a friendly visit when I service my Spark.Thanks for recommendations for upkeep of car. And one great thing I get from the service department is something similar to a report card on the car to see what is going on with the car.
Great car at a great deal!
I have been turning to Johnny Londoff Chevrolet for my car needs for more than 30 years and this was my fifth car purchased there. Once again, they surpassed all expectations! I had a specific car that I wanted and they found me that car at a price that I could afford. My wife and I are more than happy and excited to be driving our new 2015 Chevy Impala! My thanks once again to Johnny Londoff, Jr. and to Michelle Eifert for making this great deal happen. Everyone on the Londoff team was a pleasure to work with and the Mayfield's will continue to be loyal Londoff customers for years to come! Thanks & God Bless, Rev. Dr. Randy Mayfield
Great Service, Very satisified customer here
Darryl provided great service and advice on the recall and the servicing of my car. Renee helped me to get a dent repaired through my dent and ding policy. I was very pleased with the service I received from these two notch employees. Plus I was very satisfied with the company that quickly and efficiently fixed my ding. Good choice in your outsourcing decision.
Great Service
I always get excellent customer service, suggestions, and services!
Ms Mamie Foster
the gentleman that waited on me, I believe his name was Mike. He was kind and took the time to talk to me about the recall and reassured me that everything would be taken care of. Thanks for the excellent service
Johnny Londoff Chevrolet
As always super fast and friendly service. Top notch facilities.
Excellent
Almost to easy to buy a car. We were just looking and really could not walk away from the great savings.
Comfortable buying experience
I bought this truck from johnny londoff Chevrolet because of 2things. 1, the price. The price was what I wanted to pay for my particular truck. 2, Christy Thornton. The first day I came to look at the truck, it was raining. I met with Christy and she didn't even bat an eye at the rain. She went out to the lot and brought it to the rear of the building for me to look at. Upon her return with the truck, she handed me the keys, asked me if I had any questions,to which I responded no. She then told me to take my time to look at the truck, I was able to look at the truck by myself without the "over the shoulder pressure" from a salesperson. She returned a few minutes later and again asked if I had any questions. We discussed pricing a little bit, she was able to give me all the info I needed and assured me that we could work together to get the price I was looking for. And again, at no time did I feel rushed, or pressured to buy the truck right then and there. Christy was very professional throughout the entire process and made my wife and i feel very comfortable throughout the purchasing of the truck. When I took delivery of the truck on Thursday, Christy and Ron had all the paperwork ready to go. We were in and out in 50 minutes. My wife and I will be back to buy our next vehicle from johnny londoff, and we look forward to working with Christy and Ron again. We're leaning toward an Equinox, Christy even showed my wife a few while we were there. Please share this note with Christy and Ron, they did a great job!!! Thanks for making buying a care a comfortable experience! Chris H
Great dealership!!!!
Great service every time! I was greeted with a smile and my car was done in record time! Bonus was my car was washed too! Thanks!!!
Great service
Great service. Could not ask for better. Handled my needs professionaly and quickly.
Excellent customer service!
My saleswoman, Michelle, was patient in my vehicle choice and my finance guy, Ron, helped get me where I needed to be!
Chevorlet Cruse Ltz
I had an appointment at 8:30 am 5/18/15 , and was greeted by Mike who address all of my needs.the waiting time was about on hour
A very smooth car buying experience
I got the vehicle I wanted at the price I had on my mind with no problems.
Consumer
As always the service was beneficial and timely done
Great dealership
Got a great deal on a 2015 Chevy Sonic LT for my daughter. Had a great salesman (Mike Phouangphidok). Good dealership to do business with. Give Johnny Londoff Chevrolet a chance and they'll make it right!
Service
Always on top of what services are needed.Employee's are the BEST!!!
ROLAND HAYES
It was good, I HAD AGOOD EXPERIENCE AND WOULD COME BACK TO BUY another vehicle
Great services
Very nice and wonderful customer service. Always patient and make sure the customer's needs are met.
Service Experience.
My experience with Johnny Londoff Chevy is always easy and I feel like they are family!
Mr. Larry
I've been to the dealership several times now. The staff is always courteous and they take very good care of my car. I'm pretty particular about my car not getting damaged while being service. So far my car had been returned to me the way I brought it in. And the service received so far have been fabulous. I'm impressed so far they treat people right. I now go to the dealership and can have a seat in the waiting room without worrying about my car.
Long Time Customer
Over the years I have purchased several vehicles from Johnny Londoff Chevrolet. I have never been disappointed with the service received from purchase through service to trading in when I am ready for another. Derek/Chip are no exception to Londoff history of well trained, attentive and knowledgeable team members. Derek and Chip were great to work with and make buying a car a pleasant experience
LONG TIME CUSTOMER
Over the years I have purchased several vehicles from Johnny Londoff Chevrolet. We have never been disappointed with the service received from purchase through service to trading in when we are ready for another. Derek Metcalf/ Chip Unterburg is no exception to Londoff history of well trained, attentive and knowledgeable team members. Chip and Derek were great to work with and make buying a car a pleasant experience
great service, Very satisfied.
Very satisfied! Appointment time honored! Cleanliness noticed! Extremely friendly service. Will return!!
Excellent customer service
It's always good to have a great go to place for your car that provides excellent customer service. And value you doing business at their establishment as well as your time. And Johnny Londoff provides that for me. Thank you and have a great day.
car service
completely satisfied........................................................................................................................................................
Super service!!
Best service experience I have ever encountered! I would strongly recommend Johnny Londoff Cheverolet to anyone looking for excellent service at fair price.Keep up the great work!
Great services, helpful and friendly staff!
From the moment I stepped foot into Johnny Londoff Chevrolet, I was welcomed with warm smiles and friendly faces. Ashley Rhodes helped with my service and was so amazing. She was there to answer any and all questions that I had. Ashley had me in and out in a timely manor. When I got my car back everything was in perfect condition and looked great! Thanks JLC!
Title
True professionalism. Greeted with complete courtesy. Clean environment. Everything explained thoroughly. Pleasant visit.
There is no place like Londoff Chevy!
Hands down the best Service Department around! Easy appointment process, quick service, nice and clean Dealership.
Great Service
We have purchased several vehicles from Johnny Londof . Great sales team and their service is the best. Very Professional.
Ask for Captain Kirk for excellent salesmanship
I was very satisfied with Captain Kirk and how much he was willing to help with the purchase of my 2015 Colorado.I would recommend him as a salesman to anyone.
Very Pleased
Kirk Wallace made buying a car very easy and simple. I walked in with a budget, and he worked his butt off finding us the best deal. Even when we found a car, and was ready to buy, Kirk found us a better deal on the same car with less miles.
Johnny Londoff is the best
I love Johnny Londoff. I've been going here for over 15 years. I'm a chev girl. The last three cars, I have bought from COWBOY. He is the best. Johnny Londoff always try to get me the best deals and best interest rate.
services
I actually bought my car from johnny londoff and was a very good experience. The salesman mike and finance guy Dave were great. I just went back to due to a recall they alerted me immediately and the repair due did excellent and stand on their word I would be out in an hour. Thanks for everything
Great Service Department
Great experience, everyone was really nice and helpful.
Great services
The recall was done in a timely manner. No problems,
Excellent service at a great price
As always the guys at Johnny Londoff did a great job at an excellent price, thanks guys (and gals) keep up the good work.
warranty work and 3 recall ... great job
You made me feel important and got my work done same day even thou I didn't have an appointment.
Worst Experience!
I had a 9:30 oil change appointment left & came back at 12 waited til 230 my car still hadn't been looked at 5 hrs was long enough I told them I had to go. They pulled my car up front, told me its running, the keys are inside. There was no apology, explanation, offer to reschedule NOTHING!!!! I'll never go back and will blog this horrible customer service experience.
Excellent service
The service was excellent. They had the perfect car that is suitable to my needs. I was in and out in no time.
Mileage: 78877
Color: Other
Transmission: 7-speed Automatic
Body Style: Pickup
City: Florissant, MO
Engine Type: 390 hp 5.6L V8
Mileage: 3012
Color: Red
Transmission: Automatic
Body Style: SUV
City: Florissant, MO
Engine Type: 3 Cyl
Mileage: 3
Color: White
Transmission: Automatic
Body Style: SUV
City: Florissant, MO
Engine Type: 3 Cyl