Joe Holland Chevrolet and Imports

4.8
Overall Rating

Customer Service: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Joe Holland the best place to buy a vehicle

5
kathithaxton on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always had good service at Joe Holland the service department and the body shop and the friendly salesmen are number one in my book


Great experience

5
nikkic_1998 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our visit to the dealership was great. They treated us courteously and professionally. They offered for us to take the vehicle home to test drive it overnight and were very helpful and answered any questions we had.


Just What I Wanted

4.8
sehart1965 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had researched the Elantra for several weeks and decided it was the car I wanted to purchase. I checked several different dealer's websites to find the best price. Joe Holland had the best price on the car with the options that I wanted. The closest dealer to me had a good price list on the website, but when I went to look at the car they had added $5000 to the price for the car. A Market Value Adjustment. The price listed on the Joe Holland website was the price I had to pay. I am very satisfied with the price I ended up paying. The sales staff was very helpful and did not push me to buy the car or to buy something that I did not want. I will definitely recommend Joe Holland to my friends when they are looking for cars, regardless of brand. Thank you for making my car buying experience pleasant. Steven Hart


A Great Place

5
Joe Bud on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people to do business with and great selections. We received a great deal on a great vehicle. I can recommend this dealer to anyone who shows interest and we have. What more can I say.


Hyundai Review

5
angiepaxton21 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sammi King at Joe Holland is an excellent salesperson. This is the 3rd car I've purchased from her and I have had a wonderful experience each time.


Best dealership in WV

5
brittany.michele.gardner on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Joe Holland was amazing. Tim Sword did everything in his power to get us the right vehicle for the right price. I have already recommended Joe Holland to friends and family one of which is getting an elantra.


My 2017 Hyundai Elantra

4.8
cros2001 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent service and very customer focused from beginning to end. From the time I called inquiring via the internet to my appearing in the office the staff was attentive to my auto review inquiring. After reviewing the various options available from Joe Holland Hyundai, I requested and test drove the 2017 Hyundai Elantra which I had been inquiring about via internet/phone. I'm very excited about the purchase and looking forward to further contact with the dealership in the future.


Review

4.8
judith.browning on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were unsure what model vehicle we wanted to purchase when arriving at joe Holland the staff was very courteous, and friendly, they went out of their way to discuss multiple options to meet our needs. I have had service completed on a company car at Joe Holland previously and the staff in the service department were always helpful, they are one of the reasons we have now purchased two cars at the dealership. Very happy with the follow up provided by our salesman.


Pleasing Experience

5
billandsuz on 10/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasant, no hassle experience. The salesman, Todd Brammer, was very accommodating. He went out of his way to find the exact vehicle I wanted. The whole staff was friendly and helpful.


Car buying experience

5
ajdeel on 09/29/2016

Friendliness: 5.0 Overall Experience: 5.0

I was pleased the salesperson did not pressure me into making a decision. I want the bottom price the first time because I will not bicker about price.


great

5
abbottsnitro on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great service explained everything to me didn't really need to tell me all since my son was already going thru it all his self while I was doing paper work


Pleased

4.8
elkinsbrenda512 on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was pleased with everyone I met there except for the financial experience. The man would not give me temporary registration nor do bill of sale exactly as worded on my present title which had my son listed as an or - I did not finance such vehicle, I paid cash - now I have to include it in other things I've having my attorney do for me at a price


2nd Car

4.6
joe_browning on 09/20/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

I have bought my last 2 cars from dealership, and have always had a good experience and felt I got a fair price and good service and information. Have recommended the dealership to others and been happy with cars and service.


Great buying experience

4.8
bmass119 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had purchased a vehicle on a prior occasion at Joe Holland so I felt very comfortable in returning there to purchase again. The staff there are very knowledgeable and courteous and make you feel like someone important. I would most definitely shop there again and would recommend this dealership to anyone looking to purchase a vehicle.


Hyundai

5
aimeebreeden on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience with everyone we dealt with. We got exactly what we wanted, and couldn't be happier. Benjamin was a fantastic salesman, wasn't pushy, and he knew we knew what we wanted and didn't try to sell us on any other vehicles. He was a pleasure to work with and I would highly recommend him to anyone I know.


Excellent

5
mandybrook80 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience with Joe Holland and my salesman Jordan went above and beyond to help me get the car I wanted. The finance dept was wonderful as well.


Thanks!

5
rcsp on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have purchased Hyundai from Joe Holland/Sami King for years and will continue to do so in the future. Thanks to all at Joe Holland, Sami King and all the staff.


Great

5
jsgiles1 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service from everyone!! Tim was excellent in the review of the vehicle!! He explained everything very well. I appreciate the time he and Stan took to make sure it was a good experience


Very happy

5
lindalou0188 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Joe Holland Hyundai team is very professional and courteous. I am very happy with my purchase. I would recommend them to my friends and family.


J Smith

5
mudeel45 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have purchased other vehicles from Joe Holland before and the service has always been outstanding and still is. Joe Holland has find outstanding class of personnel working for him.


Buying from Joe Holland

5
jordanwilliams on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time buying a car and I must say that I had a bit of anxiety over making the purchase. John was awesome to work with and was very patient with me. He helped me find the perfect car for me and I could not be happier. Seriously, go see him if you are in the market for a new car.


Excellent experience in buying a new car!

5
aljustice13 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience ever in buying a new car! Our salesman was the best and all the paperworwork was explained so that I could ask questions if I needed to.


Fantastic!

5
aquasting91 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The gentleman who sold me the car was very knowledgable, personable, and helpful. He was also willing to get to know me first and speak to me about our common interests.


Love My Car

5
mledonne on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall car buying experience was excellent. Timothy Sword was very through in explaining all the features of the car I wanted to purchase. His explanation of the financing for the car was in terms that I could understand. Mr. Sword was very professional and answered all my questions.


great place

4.4
ashleydawn2002 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John went beyond to make sure I received just what I asked for. I owned a Hyundai in the past and plan to continue purchasing from here for the future. Thanks your help


Fun

5
mays25541 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had fun with Ben. He had an excellent personality! My family and I left the dealership with smiles on our faces! Will recommend Joe Holland to anyone looking to buy a car!


Santa Fe Sport Purchase

5
bsdavis10 on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our first experience at Joe Holland. We are very pleased with our experience and our vehicle choice. Our only complaint would be how long the process took. We were at the dealership for 8 hours.


A Satisfied Customer

5
awesmejim on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Just can't say enough about my 2 car buying experiences at Joe Holland. I have gotten two Hyundai there and their sales staff has just been so Competent and Friendly that both experiences have been Pleasant, Simple for me and quick in my Opinion. Sammi King and David Shah were both Amazing in Helping me and how thouroughly they educated me on my New 2016. Thank You Both.


Purchase experience very enjoyable.

5
shedew08 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Allen was extremely knowledgeably in helping us to select which SUV would meet our need. Leshia was excellent in communicating with us the detailed information regarding our finance options. Both Tom and Leshia was especially professional.


Buying Experience

4.8
oravecs on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent buying experience; very helpful and professional. We appreciated the demonstration of the car's features and the assistance in pairing the phone with the car.


Awesome

5
paharp25 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience and I love my new vehicle. The sales people and finance department were so helpful and nice. I will recommend joe holland to all my friends


Integrity

5
luke_swiney on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Holland is always welcoming, and cater to what I want. They don't pressure me into buying something I'm not interested in. I never feel lied to or cheated. I never feel like anything is misrepresented to me. I will never buy from any other dealership.


Review

4.8
mountaineer_chick on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They are awesome best experience ever when buying a car! When we bought my husbands truck our salesman was pushing and mocked me on several occasions. This experience made everything so much easier and better!


Pleased

5
fjb2001 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over all great service from Salesperson Benjamin and all the other staff members that made the deal. Will recommend to anyone who is looking to purchase a vehicle. I also am a returned customer and so is my husband with his vehicles purchases Frank and Becky Budd


My last car

5
m.brockwell on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband passed away in June but left my car buying needs in the good hands of Sammi King. we purchased our first Santa Fe from her and we were pleased with her and with the car. WIth him gone he felt I needed a car with AWD and Bluetooth and Sammi took good care of me. At 70 I doubt I will buy another car so glad to have my new Santa Fe.


dodd

4.8
jdodd on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

excellent service. I would not hesitate to highly recommend Joe Holland. I have been a customer for 8 years and have been totally satisfied with their services


Joe Holland - Class Act!

5
hizerjason on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't be any more satisfied with my experience with the staff at Joe Holland. They were always professional and offered excellent customer service. I will be looking forward to taking my business to them in the future.


Hyundai Elantra

3.4
eburgess76 on 07/15/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 3.0

Friendly staff once you let them know you were there to buy. Waited too long . Pricing was not what was advertised. Sales man good.Manager was in charge of pricing.


Refreshing and stress free car shopping

5
sir_steven9448 on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very impressed with the total experience and atmosphere at Joe holland while shopping for a car compared to other dealerships. Car buying experience from here was top notch and A+++.


Great experience

5
mwpauley17 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesmen knew about the vechicle I was buying and knowledgable with any questions I had. He was very friendly and overall a very pleasant experience


happy car shopper

5
jrbradley1966 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

walked in and was greeted with a smile the sales person got right to work found what we were looking for in a car got the deal done did not drag there feet I am very happy with the way I was treated from the time I walked in the door till I drove the new car off the lot ...


Great Service

5
marysue0 on 06/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had great service in buying my new 2016 Sonata and this is the second Sonata I have purchased from Joe Holland. I am a "pleased" customer and always recommend your agency when I have the opportunity.


Great experience

5
dankmyer77 on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2017 Hyundai Santa Fe from Joe Holland and this was the 3rd vehicle we have bought from Joe Holland. Every time the experience has been great with sales people who are easy to work with, finance people that get you the best deals and the service department is second to none. I recommend anyone looking for a Hyundai, Volkswagen or Chevy to consider Joe Holland.


Veloster Turbo Rally Edition

4.6
scott.kazee on 06/17/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Salesman was great, very knowledgable. Process was straight forward, presented well & easy to understand. Only recommendation would be to speed up the process just a bit. In all fairness, I did have a trade which took some time to evaluate.


Customer Service

5
svinson0 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales staff and personnel are extremely knowledgeable and friendly when working with them on a sale. They were willing to take the time to show the cars, answer questions, provide explanation of the process and worked to get me the best rate of interest on the loan. All this while it was close to closing time and you would have never known they had put in a full day and were ready to go home.


awesome deal

5
stumpy462002 on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

got the car we wanted for 4000 dollars less than other competitors we financed through our credit union but the apr was very competitive our salesman was new to sales but overall very pleasant experience


New Tuscon

5
livefortoday91 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Stopped in to compare to Rav4 at Bert Wolfe. Cut a great deal that I couldn't walk away from. Very happy with service and salesman, Todd. Wasn't pushy like many car salesmen. Very impressed with Joe Holland. Will definitely be back.


Very professional service and great experience

5
randehs on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Veloster, and a few days later co-signed for a 2016 Elantra for my step daughter. I chose to bring her to this dealership because of the great experience I had when purchasing my Veloster. Scott Mullins was the dealer we worked with both times, he does a great job and is very professional and helpful.


Why Joe Holland?

5
fmlwv on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the fourth vehicle I have purchased at Joe Holland. I also have all of my service work done there. The sales person has always been friendly and helpful. I try to go into the trade-in and purchase of a new car knowing my realistic trade in value and loan interest rate. I have never been disappointed with the trade in offered, or the interest rate that was arranged. One really great service they have is the separate oil change facility. This is so much more convenient than having to make an appointment and go the regular service facility. At both the oil change and regular service department, I believe they have always been honest with me. I also appreciate that they have never tried to sell me anything. They will make suggestions, but never a hard sell. As I tell people, when I dropped the car off for a state inspection I felt comfortable in telling them that if it needs brakes go ahead a do them. When I picked up the car, I was told that the brakes were ok, and did not need replaced. Having the service work done there also helps on trade in, as they have a full record of all maintenance to show the next buyer.


Disappointed with the 2016 Genesis

4
s.thomas0 on 05/17/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I'm satisfied with the employees not the car. Very disappointed that I've leased a car that's at the shop with less than 200 miles since I've took ownership of it.


Hyundai Review

4.4
jmarrs236 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

We had received a letter from Joe Holland wanting to buy our 2009 Hyundai. On April 27, 2016 we had an appointment to have an oil change & tires rotated & balanced on the 2009 Hyundai, no thought of trading cars. Mr. Shah met with us while waiting on our car to be serviced. He wanted to show us how many changes had been made to the 2016 Sonata verses the 2009. He took us for a trial ride. My husband liked some of the new features and also how it handled. The rest is history! Still wished we hadn't spent almost $200 on the 2009.


My deal

4.8
ttsprinkle on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Came in to the dealership and got the newest car I possibly could and it was the greatest decision my family could've made at that time.


2016 Hyundai

5
tbrammer2 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Joe Holland Hyundai to purchase my very first brand new vehicle. All the staff was very helpful and friendly, and everything was completed in a timely manner.


Great!

5
jbucklen on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman John wasn't high pressure at all. Super nice took care of me and my family. Got a car that we wound up loving.


Joe Holland Experience

5
tskaggs on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the third purchase of a Hyundai at Joe Holland and I would definitely purchase another vehicle from this dealership. I would also recommend this dealership to everyone because of the service I received and the great sales staff.


My Overall Experience With Joe Holland

4.8
mountaineerbb23 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Sammi King was awesome as a sales rep and really helped throughout my whole experience. She was walking with Joe Holland at the time I stepped on the lot, but still took time to let me know that someone would be with me. I had to leave the lot due to limited time on my lunch break. However, when I returned to go over vehicles, it was 10 minutes till the dealership was closing and she stayed over to understand my need, discuss my options, and go over the process with me. I came back the next day and worked with her specifically. We found a car that I absolutely love and I'm now happy with. She's followed up with me and helped with any questions that I brought to her attention. In my opinion, she made my first new car purchase smooth and enjoyable. The longest part of the process was the financing, but it was understandable given the number of customers in front of me. The only improvement I have to offer is more discussion regarding vehicle payment. I haven't been in touch with Wells and am still unsure on how I'll be making payments. I would love to get that setup sooner than later to get ahead of my payment schedule versus falling behind. The dealership was amazing though.


Awesome Experience

4.8
amyjntt on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Best car buying experience to date! I got what I needed for my trade and they were willing to work with me on the price of the car and I got to take the vehicle home to continue the test drive for a few days.


Very Nice

4
dave36 on 04/13/2016

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

was one if the easiest ever buying a car, and everyone including another sales lady that we where not working with was super nice. Warren the sales manger knew we where in a hurry and jump in and got it done.


Best Hyundai dealer in town...

5
alju on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I feel it's a treat to deal with Sammi at Joe Holland Hyundai...she treats us like family and there is no pressure from her when looking for a new vehicle. When we find the one we like, she can explain all about it, from the inside to the outside..she knows her vehicles.


Joe Holland Dealership Family Does it again

5
don.kinder on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Once again I was in the buying mode for a new vehicle for my family, and I visited several local dealers to look at cars and once again Joe Holland was where I ended up making the purchase. This was my 3rd vehicle I have purchased from Joe Holland and once again they met all my needs. Staff was helpful and informed. I highly recommend checking Joe Holland out for your car buying needs you will not be disappointed.


My 2016 Hyundai Tucson

5
aadamson on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased many vehicles from Joe Holland. I always feel at ease shopping there and feel as if I've always been treated fairly. From the salesman, to the finance department, it was a top notch experience.


An Economical and Reliable Product

4.4
Kenny on 04/02/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Sooner or later someone has to significantly stream-line the purchasing process. The options made available continue to be impressive. The sound system, climate control, & blue tooth are all user-friendly.


My 2016 Hyundai Elantra

5
sahvanna062991 on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my new car. I asked for the call feature in my car and a certain color. I got both things a asked for. And the salesmen I dealt with were very nice & professional.


Great Service

4.8
kaylahcarnell on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealership was very friendly and even helped. I bought my car on a Saturday and they couldn't get it washed but told me I had 30 days to get if washed. Excellent service.


Joe Holland Hyundai Vehicles Review

5
jeffrey.burdine1 on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If I had more money I would come back to Joe Holland Hyundai and buy more vehicles because I really like Joe Holland Hyundai vehicles.


Purchase of 2015 Sonata Sport

5
john.cole on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Lance over a several week period to find just the right vehicle that met my needs. He was extremely helpful, courteous, and professional throughout the experience. We worked out financial numbers to my satisfaction. On follow up visit Lance coordinated with Sammie King to work with me while he was scheduled off. As always, Sammie was extremely helpful and professional. This is the fourth Sonata I have purchased from Joe Holland. These Sonata purchases, as well as several other vehicle purchases from Joe Holland have all been great experiences. When I am looking for a new or used vehicle, Joe Holland is always the first place I start looking.


Sonata limited

3.4
marshallfan74 on 03/14/2016

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

We had an issue with the car and had to switch which one we wanted. There was a clumate issue. After waiting for the part, we got the car back and it wasnt checked ro see if it worked. It did not Everything else was done well.


Wonderful experience

5
pcarr_1963 on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my first purchase of a new car, very pleased with my new 2016 Elantra!! John was very pleasant to deal with. He was very patient and helpful with showing me the features,I'm extremely happy to have found a salesman like John!


4.8
kwilliams4 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Spent a good amount of time trying to get the vehicle I needed without being aggressive. She was very kind and professional. I will recommend Joe Holland to anyone and would also recommend Sammi King.


Exceded My Expectations

5
menglis2 on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traveling home to Ohio, battery discharge light came on. Found Joe Holland Hyundai. Although we arrived just at lunch break, Ed had a someone look at my problem right away. They could not identify the problem so they called Hyundai USA Service. Took over two hours for Hyundai USA to call back! The car was completely checked and were on our way. Great Customer Service for someone from out of town. KUDOOS!


Great

5
SCOTT2222 on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people could not ask for better car sales person and finance personsAnswered all of our questions made sure we were comfortable and did not pressure us


Hyundai

5
Mazda on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received both professional and friendly service from everyone that I worked with during the purchase on my Hyundai AWD. I am well pleased with the customer service provided by Joe Holland.


Best purchase experience

5
tlucas17 on 01/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far this purchase was one of the best experiences i have ever had. No games, no hassles and no pressure. Sammi King at Joe Holland Hyundai is very knowledgeable and I will never use anyone else.


Best experience purchasing a vehicle that I have ever had.

5
ABUSH6093 on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire dealership was helpful in answering my questions and working with me to stay within my budget requirements. The salesman was not pushy like most dealerships I've been to.


Joe holland hyundai car buying experience

4.4
JERRYMECHOPE1717 on 01/02/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Go get your car here! What are you waiting for??? They are highly trained and act very professional ! Great services! Ask for lance, great car salesman


excellent place

5
PATRICIASTOVER3 on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Felt very comfortable buying my car here. Was treated with thr utmost respect during my visit. Did not feel taken adcantafe of. Lance worked very hard to make sure i wasnhaooy


Great Experience

5
CHRISSYBOONE on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was wonderful! Second car in two years! Could not ask for better service or staff! They do a great no and are Always professional


Excellent car buying experience

5
ACP521 on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommed to anyone to go to Joe Holland for their car buying needs. It was an excellent experience and I will definitely go back for my next car buying need.


New Car

4.2
NCACDB on 12/08/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This is my first purchase of a new car. I am very pleased with my new Elantra. I'm excited to drive it for the years to come.


Love The 2016 Genesis

5
ROBERT14 on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My 2016 Genesis is one unbelievable car and a real bargain with all the features. It puts the competition, Mercedes, BMW to shame. Best car I have ever driven.


Great experience

5
ALYNCH4WVU on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was beyond helpful and easy to work with. Financing was easy. Had no issues and was extremely happy with my purchase and customer service.


A Seamless Experience

4.7
SDOW on 10/26/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I delayed purchasing a vehicle because I hated the thought of the entire experience. The salesman at Joe Holland, Derrick Berry, made the experience painless. He was professional: listening, answering questions (more than once with patience and no attitude), not pushy and overall, just an excellent young man. I believe many sales people could learn from this salesman. I am pleased with my car and found the entire experience much less of an ordeal than I thought it would be. I was helped from the time I walked on to the lot until I left with my purchase. I would like to thank Joe Holland and, most of all, Derrick Berry, for a great experience.


Best Dealership in West Virginia

5
APERRY308 on 10/09/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle we have purchased from Joe Holland. I don't believe I would ever go to another dealership. They did not do any pressure selling, and I especially liked that.


Wonderful experience

4.8
KRYSTLE.ROSE on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Erick worked hard to make sure I was getting a great car for the money and made sure it was within my budget. I felt like he personally cared about my needs as well as my wants in a in a vehicle; was very pleasant to deal with. He was also very patient and helpful with showing me the features, set up my Bluetooth and explained my satellite radio. I had walked out on another lot for not treating me well, so I'm extremely happy to have found a salesman like Erick. I have recommended this outfit to others. It helps that he's super cute and looks good in green.


Professional and eager to help you!!!

5
WENKATE1992 on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson Eric Rhodes was awesome and very helpful. We had been looking at the Tucson for our daughter and a different vehicle for ourselves, but the other dealership was unwilling to work with us. The staff there at Joe Holland Hyundai went above and beyond to help us. We ended up buying a Tucson for ourselves and our daughter.


terrible!

2
REDSMUSIC on 09/04/2015

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

Terrible expirence. I will not go back or recommend to friends and family! It took over a week to get my car when they ordered a mirror to install a quantum paint. No one called me with updates! I had to keep calling or contact my dealer for updates!! Over a week later I finally got my car. Not to mention when I first bought the car they had it parked at the service center with no one to tell me they had not put any gas in it and it was almost empty. I then had to drive back to get them to fill up the tank.


Overall experience was good.

4
CADLEM on 09/04/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

It would be nice if Joe Holland would not take it upon themselves to drill holes through the front bumper of brand new cars in order to affix one of their license plates to it. Also, two metal "Joe Holland" tags on the back is not acceptable.


Excellent customer service and a quality offering

5
MONKSTUR on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first experience with Joe Holland and I have been completely satisfied with the vehicles purchased. I must say however that it was not the vehicles that secured my business, it was the people I interacted with. It was clear to me that I was important and I felt that I had their undivided attention. The interactions were comfortable and informative. I had a poor experience at another dealership in terms of how I was made to feel. I highly recommend this dealership. Outstanding!


great

5
JAKE25567 on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall was really easy experience wanted something cheaper on gas and a lower payment.Everything went really smooth.would definitely recommend this dealership to people looking to buy a new or used car they worked hard to make my deal happen.


2015 Hyundai Elantra

5
JENN7303 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place to buy a car! Very professional. Derrick went completely out of his way to make sure that I left the lot happy. I will definitely come back to purchase another vehicle in the future from this dealership.


Good Experience

5
DCEPL on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Holland delivered everything as promised & agreed to. Things went very well & in a timely & professional manner. Would probably give this dealer the opportunity for my next purchase.


Purchasing experience

5
SULYJOH on 07/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchasing this vehicle was a positive experience for the most part. All staff was courteous and helpful. Finance/ closing department needs additional staff but purchase still worth the wait.


great service

5
AKWILL on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We knew what model of Hyundai we wanted and with what particular features. Unfortunately, it was not available at this dealer. However, the salesperson was more than helpful in locating the vehicle we wanted and made arrangements to get it to Charleston where we made the purchase. We were very pleased with the customer service we received.


Overall good experience

5
JSTAATS on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had already done a lot of research before buying the car so I already had a good idea of what I was going to purchase. Lance was able to answer a few questions that I had and was able to get me the price that I wanted. It was an overall good experience


Love my Tucson

5
MUSHNRICH87 on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough about how great Joe Holland is! I will buy from them again! I will definitely refer my family and friends to them!


Great!

4.2
JODURHAM on 07/07/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Was a really good experience, easiest time I ever had buying a car! I would recommend joe holland to any one I know needing a car.



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