Joe Cecconi's Chrysler Complex

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Renee Campbell

5
Lisa W. on 11/06/2016

Customer Service: 5.0 Buying Process: 5.0

Renee is truly a professional. She is extreme patient and takes the time to make sure you are comfortable with the purchase you are making. I had made many visits to Renee and drove multiple vehicles. Renee never pressured me into making a decision and was not pushy like many sales people I have encountered. She was knowledgeable of each vehicle I drove and never made me feel like I was taking too much of her time. Her sales approach is top notch!


Mr. Rebollar

4.7
Alberto Rebollar on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Late night last week searching for a Jeep Grand Cherokee I found the very good website of Joe Cecconi. Next day ,bingo,an email from Gus Hammoud a sales & Leasing Professional, responding to my requests ,next an appointment and when I showed up he was ready with the car of my selection. He was very organized,diligent and made me feel that I knew him for long time, no coercive techniques. When the time came for the numbers & paperwork , Mike Kelly a Customer Business Manager ,explained all aspects of the contract and the value to purchase some protections for the years to come.I'm very satisfied with the deal,the car and the services received in Joe Cecconi dealership. After many years buying cars I considered this the best experience. My gratitude and respect ,thanks.Alberto Rebollar B.Eng.


Renee Campbell

5
Sean Oleary on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am writing this review because I truly appreciate the way my deal was handled by Renee. She was very courteous and interested in my needs. She covered all of my options without being pushy. I felt that she truly had my best interest in her approach. Her overall attitude was very professional and being a salesman myself it was highly appreciated.


Go to Renee Campbell!

5
NC on 08/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment I walked in the door, to the moment I drove away in my new car, Renee was terrific. Renee's customer service was excellent - she made the whole car buying process as smooth as possible from start to finish. She went above and beyond to ensure that all of my somewhat neurotic and picky demands were met without hesitation. This level of comfort and accommodation goes unmatched by any other dealership, or any other representative. Thank you, Renee!


Renee Campbell is awesome !

5
Megan Perry on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you so much Renee Campbell for helping me find my dream car ! From the color to the detail and locating it far away and still getting it in for me ! The whole process was so easy going and I had my car within 3 days ! I highly recommend anyone if interested in buying a new car Renee will take great care of you! Thank you so much again for everything, I am one happy girl !


Renee was very kind and patient in my car buying .

5
Tyler Bradigan on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Renee was very kind and patient in my car buying process. She was prompt in answering all and questions that I had. If she didn't know the answer she would find it in a timely manner.


Renee Campbell

5
Tyler B radigan on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Renee was very kind and patient in my car buying process. She was prompt in answering all and any questions i had. Renee also made sure to keep me updated on any news about my vehicle.


I will definitely come back in the future to buy

5
Diane Dolan on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

it has been a pleasure dealing with Dave Dorato at Joe Cecconi Chrysler. I will definitely come back in the future to purchase more automobiles.


Above and beyond call of duty to make me happy

5
Darryl L Ashford on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David Dorato was very helpful in finding me with a vehicle with low mileage that was in my price range. He went beyond the call of duty to make sure I was comfortable with the price range.


I like the professionalism

5
William Ames on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dave Dorato was a great salesman. I came back and bought a jeep at Joe Cecconi's because of the professionalism . Thank you for your help


Dealership took exellent care of me!!!

5
Donna Mack on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dave Dorato,Dino Gambino and Ron Tuttle took excellent care of me and showed me what great customer service is all about. Thanks so much!!


Joe Cecconi is by far the best Dealership in WNY

5
Thomas F Lewecki on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Their customer service and knowledge is superior. David Dorato treats his customers with the utmost respect. I will definitely be back.


The found the best car for me

5
Michael Sampson on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dave Dorato of Joe Cecconi sold me a 2016 Challenger. He did a good job at answering any questions I had and helped me find the best car for me.


Great job

5
Libby Roe Greig on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Joe Cecconi did a great job at finding the car I wanted within my budget.


Im very happy with Joe Cecconi

5
Geraldine Sivick on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

David is a good sales man. He has always done good by me. Ive very happy that he found me the vehicle that I wanted. I would do business with Dave again.


Excellent service

5
Lisa and Dave Blarr on 03/21/2016

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Carlos Hernandez was our salesman. He was outstanding along with Rich in finance. We will be back to purchase another vehicle very soon. Carlos took his time with us and went above and beyond to help us. I would not hesitate to recommend him to family and friends. He is truly the best. Best car salesman I have ever worked with. Rich also was outstanding in working with our circumstances. Thanks to both of them.


My Sales Man

3.7
K Marie on 03/21/2016

Customer Service: 5.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Pancho was pleasant, informational and makes you feel like your being listened to. He takes the time to know you and your family and concerns. He is an exception to the normal pushy sales people.


Very Satisfied

5
Elizabeth Gonzalez on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a good experience at the dealership and I was very satisfied with the staff.


Easy and pleasurable

5
Susan Rhine on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just bought our 2nd vehicle from Mark within the last 6 moths. He has made our buying experience easy and pleasurable. Mark and Cecconi Chrysler have earned our business and we wouldn't think of going elsewhere for a new or used vehicle.


My first choice is always Cecconi Chrysler Complex

5
Laura Goodlander on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been a long time customer of Cecconi Chrysler Complex. I have purchased more than 10 vehicles for personal use and for the use of my business. I always request to work with Mark Shirback. Every time, both Mark and the staff and service department have amazed me at how efficient and professional a car dealership and sales people should be. Because of this my first choice is always Cecconi Chrysler Complex for myself and friends and family. Thanks, Mark and the staff of Cecconi's


Very helpful

5
Kimberly Vanvalkenburgh on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I love my dodge Journey!! It has everything that i need and want. Tony Ricco and Dave Dorato were both very helpful and excellent sales people.


Worked with me

3.7
Jenny Aybar on 03/01/2016

Customer Service: 3.0 Buying Process: 3.0 Overall Facilities: 5.0

They worked with me as much as much as they could.


Mark Shirback

5
Brenda Piche on 03/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark was very helpful getting me into the car I wanted and was very nice to work with. My expierence was a very positive one! Would highly recommend!


Renee Campbell

5
Mary Dee Santowski on 02/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

She was very friendly and helpful! Answered all our questions with confidence! I will recommend her and the dealership!


Smooth and painless

5
Todd Beaudry on 02/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony Ricco and Bob Barba were a pleasure to deal with. Each Interaction has been a smooth and painless process.


above and beyond expeptations

5
Mark Boyer on 02/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From walking in the front door and through the whole purchasing process Dave Dorato went above and beyond all expectations.


Incredible

5
Joe Gugino on 02/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our experience with Dave Dorato and the whole Cecconi's team has been incredible over the top!


Renee Campbell

5
Nicole Schul on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good experiance, friendly and helpful. The staff was professional and courtious.Over all nice plesent experiance.


John Sivaroli

5
Jeffrey Inman on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John Sivaroli was efficent, helpful, and professional!


Mark Shirback

5
Edward Pringle on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My family and I have done numerous transactions over the past 10 years with Mark and he has always made our buying process smooth and easy. He is a true profesional and I would highly recommend him to anyone looking for a vehicle!


Great Presentaion

5
James W. Hescox III on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesperson (Carlos) was absolutely amazing and had great presentation !!


Had a great experience

5
tythin Anderson on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience buying a car at Joe Cecconi Chrysler. John was very helpful.


Excellent expericene again at Joe Cecconi

5
Nicholas F Zornek MD on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my third Grand Cherokee Overland . I experienced excellence again at this dealership. I have purchased eight vehicles from Tony Ricco. He is a great salesman. Bob Barba is a fantastic General Sales Manager!


Great Service

5
Maria Patterson on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service and everything was fast and easy. It was great experience.


David Dorato

5
Ellen L. Hagar on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Dorato was pleasant, showed us many options and financial savings. Answered our questions and concerns. Made sure our insurance and reigestation were properly handled, 2015 dodge charger is exceptioncal.


Pancho Santiago

5
Elizabeth Y. LeClerec on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with the whole experience Julian Pancho Santiago was amazing. Will definitely recommend hin and the dealer ship!


David Dorato

5
Alicia Hunt on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David Dorato my salesman always makes sure to go agove and beyond, he was very good to me. I loved working with him.


Kahlil Davis

5
Carmelle Robinson on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am a personal friend of Kahlil. Recently, I saw a Cadillac on the used car lot that I had to have. I came in and was given to Jaina to work with. It was such a pleasure working with both of them. I love my Cadillac!


Kahlil Davis

5
Latasha S. Dixon on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I dealt with Kahlil 5 Years ago and really liked him, so when I came in this time, he recognized me which I liked. We discussed payments and he was professional about his presentation.


Jaina Perry

5
Latasha S. Dixson on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I came in and Kahlil was not here, I was given to Jaina. I really liked her because she was funny, honest but professional. She presented me with vehicles, I fell in love with the avenger and I came back in and I picked up the car. I will be a returning customer.


Cecconi staff are like family

5
Gail Brownsten on 02/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony and Paul are great! They made us feel like family. Rich (financing) was very helpful.


Pancho Santiago

5
Joseph Scrivano on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came to see Mr. Santiago on recommendation of a good friend. My current vehicle was in bad shape and i needed a reliable vehicle in my price range. Pancho got me into a brand new ram 1500 big horn in my price range with zero hassle. In fact I'm so pleased I'm here to purchase another brand new vehicle. If your looking for a personable, simple, and great experience Mr. Santiago is your man, and Joe Cecconi's is your place.


Jaina Perry

5
Sandeep Kumar on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good customer experience She was very nice and pleasant to me and my friend! Great place to be! Awesome the delivery process was fast and the dealership is nice and hospitable i would recommend to my friends who are searching for a car to buy! She was very pleasant and helpful to me!


Amy Sabers

5
Francheska Cruz on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was the best experience after attempting in other dealers none gave us the help we wanted. Came into Joe Cecconi"s and they were the Best! I would recommend Amy to anyone she is the Greatest!


Renee Campbell

5
Tevon Carpenter on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Process was quick and painless. Very friendly. Renee is phenomenal.


Amy Sabers

5
Shala Lekanka on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Amy Sabers was awesome! Made this a painless experience! Had terrible experience with other dealer ships. This one was hands down!


Mark Shirback

5
John Haynes Jr. on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have been coming to Joe Cecconi's for close to 10 years. Maek shirback has been our salesman for my wife and me. He has been very fair and business like. He is trust worthy and we have became friends over the years.


Mark Shirback

5
Roselle Hayes on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mark Shirback is an honest salesman who will goabove and beyond to get you what you want. He was able to make our transation move smooth while keeping our payments offordable. I have been going to Mark for 10 years now and have bought 3 vehicles through him. I highly recomment coming to Joe Cecconi's. Mark is very knowlegdable and trustworthy!


Renee Cambell

5
Nanett Waller on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had an excellent buying experience. Renee was extremely pleasant and helpful!


Carlos Hernandez

5
Sonia Bonilla on 02/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I think this is one of the best car dealers and Carlos Hernandez is the Best sales man!!!


Friendly and worked well with me

5
Michael Dubuc on 02/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i purchased a 2015 Jeep Grand Cherokee Altitude from Tony Ricco. He was very friendly and was able to work well with me. I gave him a budget and Tony and Bob Barba were able to find me a deal.


Satisfation and dedication

5
Ivan Carmichael on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Carlos is wonderful salesperson. He went the extra mile and helped us to the very best of his ability. We were very satisfied with his service, dedication and professionalism.


Great Service

4.7
Joyce on 02/13/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Weather was freezing cold when I came in but staff was very friendly. Test drove 2 cars before purchase. Great experience.


It was a pleasure doing business at Joe Cecconi

5
Robert Kowalewski on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Carlos was a very understanding and releasable salesperson. I was more than satisfied with my deal. It was a pleasure doing business there.


Best car experience ever !

5
Karen Petko on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best car experience I have been through! Excellent Service !


Julian Pancho Santiago

5
Jordan krieger on 02/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales associate was very straight forward. Didn't try to push anything on me. He showed me what I was looking for. Very quick and pleasant process and got me in th vehicle under budget.


Friendly and helpful

5
Eduardo Medecigo on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Service was great and Carlos Hernandez was a great sales person. He was very friendly and helpful during the entire process!!


Helpful and knowlegable staff

5
Jessica B Boos on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every employee is very helpful and knowledgeable on every question that you have. Renee Campbell helped me with my purchase. She made it as easy as possible. I would recommend her service to a friend.


LIKE DEALERSHIP

5
Rodney A.Rowland on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Like dealership clean, friendly and courteous. Salesman was good at what he does. I would recommend everyone to come to Cecconis and buy a car. David Dorato was awesome!


Great service with Tony and the staff at Cecconi

5
Ajay Pushkarna on 12/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything was quick and easy at the dealership. Tony was excellent in the sales department.


My second Cecconi vehicle.

4.7
Dave on 12/01/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

received great customer service from Tony Ricco and all staff at Cecconis Chrysler. This is my second vehicle and I would recommend Tony any time.


Dodge Durango SXT

5
Michele Denaris on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony Ricco was wonderful to deal with. He made the process easy and seamless. Bob Barba and Rich Geiss in the Finance group are great. Easy to work with, efficient and took the time to answer all of my questions.


Love my new jeep

5
Brother Martin Schneider on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

Tony was outstanding and was of great assistance . Bob also was of great help. A pleasure to purchase a car. Excellent employees.


New jeep latitude

5
An on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony Ricco was very helpful and got me what I wanted


Bought new Jeep at Cecconi

4.3
Patrick on 11/10/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Just bought my wife a new Jeep Cherokee, it's our second Jeep purchase here and Tony Ricco was an excellent help during this process. I'll be back in the Spring for another, after trying other cars we've decided we are a Jeep family! Patrick D


Thank you Tony Ricco and Bob Barba

4.8
Linda Capton on 11/04/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you for finding what I wanted! My Dodge Durango is exactly what I asked for with a few extras! This is the fourth vehicle I personally have purchased at Cecconi's ~ haven't ever been dissatisfied. Thank you again!


My new patriot

5
Jessi on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I traded in my old Patriot for a new one. Tony Ricco was nice and very helpful throughout the process.


Love the jeep. Learning the new toys.

5
Yolanda Jakubowski on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a new jeep. Tony Ricco was my salesman. Jimmy Saldi was my finance manager. Great experience


Cut n Shop Family Hair Care takes Cecconis!!!

5
Cut n Shop Family Hair Care owner Lindsey D'Avolio on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm purchasing my new jeep today and I am ecstatic. The men here are wonderful and they made the process so easy for me. Tony Ricco and Bob were by far the best people to deal with along with all the other friendly salesmen and financial men. I highly recommend this dealership to everyone and I thank you fine gentlemen very much!!!! Love, Lindsey D'Avolio Cut n Shop Family Haircare


My new 300c

5
Susan hofschneider on 10/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service from bobby,Tony and James can't wait to enjoy it.


Great Service buying a new car!

4.5
Jenelle on 10/12/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience buying a new car! Bob and Tony were very helpful in selecting the best Jeep for me. The waiting area was comfortable as well.


Great Service

5
Sm on 10/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Staff was helpful and friendly. Tony ricco was knowledgable and Paul the Manager was able to get me a great lease on the vehicle I wanted. Highley recommend Joe Cecconi dealership.


Great service at Joe Cecconi.

4.5
Mike D aka happy customer on 10/10/2015

Customer Service: 5.0 Buying Process: 4.0

David Dorato and Anthony Ricco were awesome to work with. They were very helpful and got me into the car I wanted for the price I could afford.


Fantastic customer service as alwaysI

5
Chris francemone on 10/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy experience as always Tony and bob experts in their field always helpful


2015 Grand Cherokee Altitude 4x4-Tony Ricco

5
Bob B. on 09/30/2015

Customer Service: 5.0 Overall Facilities: 5.0

This is the second vehicle that I have leased from Tony Ricco. I couldn't be more pleased with the service of Joe Cecconi's as a dealership and Tony Ricco as a salesman!! I'm sure I will be back for a third lease in three years!


Nice Dealership

4
Sharese on 09/24/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Great experience with Renee & Paul. I will recommend this dealership.


Great car leasing experience

4
Erin Morris on 09/23/2015

Customer Service: 4.0 Buying Process: 4.0

Just leased my second Jeep at Joe Cecconi's and couldn't be happier. Tony R. was extremely helpful in showing me a variety of options and working to help me get into a vehicle that met my mileage and budget needs. Great customer service and great experience overall.


Sara moeller

4.8
Sara on 09/22/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great experience I would recommend other people to buy a car here


Best experience in car buying I have ever had!

5
Jane Ervolino on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We are excited about our two car purchase. Moreover, the high quality of professionals; Amy, Rich, and finance Rich are unbelievable in their approach in customer service. As a prior life long BMW owner, I will never GO BACK!!


Good service and communication

4
Customer on 09/14/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Tony Ricco was a great help in my buying process and teaching me about the vehicle


Tony is the best!

5
Tracey gariano on 09/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great salesman, not pushy. They made the whole process of buying a car easy


Awesome

5
Brit on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0

This is the first time I am buying a new car David Dorato was extremely helpful and made the process easy.


Great job Tony

5
Chris on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great job w everything this is my sixth vehicle I've purchased from joe cecconis Tony Ricco is professional. I


Great experience

4.3
Jbasher on 08/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Tony Ricco was great. He was very patient with my 2yr old daughter through the whole process. He was very informative with me about the buying/leasing process, being it was my first time financing a vehicle. Overall I was very happy with my experience. I will definitely continue doing business at Joe Cecconi.


Great help from Tony Ricco

4.7
P. Craft on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Just bought a 2015 town & country from Tony ! Great working with him. Fair deals & very helpful. Over all experience was amazing. Staff very friendly and also helpful.


New vehicle

4.3
Patti Skurski on 08/26/2015

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

While Tony Ricco was exceptional in me buying process,the financial personnel were not!


Salesman review

5
Sportsfan on 08/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John was Knowledgeable and fun to work with. Great experience with everyone involved with this purchase.


Amy at Joe Cecconi

5
Roy Davis on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very smooth process. I am very excited about driving the Charger. Thank you so much! - Roy


Great service and I have to say Amy sabers is best

4.8
Ruben rosario on 08/12/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You'd guys do a great job here at joe cecconi thank u and to Amy as well.


Great customer service

5
Carol on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0

Our salesperson was wonderful! Amy Barber was very knowledgeable. She listened to our concerns and understood right away what we were looking for. She knew what she had in stock and found us the perfect mini van. My Dodge Caravan has everything I wanted it to have! She was friendly and professional throughout the entire transaction. Bob, the general manager was a real gentleman. I would recommend this dealership to anyone!


Louella Cole

5
Louella on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Davis was very patient with assisting me in getting the vehicle of my choice. He did an excellent job with dealing with my insurance company to obtain the correct documents. He is very friendly and easy to work with!


Smooth and easy transaction!

5
CandiM on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in with a model of car in mind. Was shown the car right away and allowed to test drive by myself. Figuring out numbers went smoothly and I was out the door with my new car that day.


Couldn't Be Happier !!!

4.3
Shera Mondoux on 02/26/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I recently purchased a used 2013 Town and Country from Joe Ceccone Chrysler. My sales person was Pancho. He was excellent. He was not only extremely friendly and courteous but made the whole buying experience stress free. After telling him what I was looking for he immediately showed me exactly what I wanted with all the bells and whistles. Pancho made himself available to me throughout the whole process and was able to answer all my questions and address any concerns I had. I would highly recommend him to anyone wanting to purchase a vehicle. Thanks Pancho for making what is normally a stressful situation into a breeze!!


Great coustmer service

5
Jennifer parks on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always get wonderful service from poncho every time I need anything or to get a new truck he is the most helpful person he is the kindest guy ever he will always help you no matter what you need done or to even answer a question he will he is the best


Always get exactly what I want there!!

5
Brie on 02/21/2015

Buying Process: 5.0 Overall Facilities: 5.0

This is my 3rd purchase with the salesman Poncho. He is excellent! He always finds me the SUV that I want, with the payment that I want, AND all of the bells and whistles I want in each car. If I ever had a problem or an issue he took care of it and did so quickly. When you come in he is always up front and honest about the price and what they can do for you. Which saves time because you dont want to get jerked around when you are car shopping...you know what you want and you know what you can afford...and they help you find it. I love my new Wrangler Unlimited!! It is beautiful inside and out and poncho made it happen! I have sent a few people to him and they had a great experience also!


6 and counting

5
JessR on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought my sixth car from Cecconi's and its always an easy in and out purchase. Poncho has been great the past two years servicing me as well as assisting in previous years. Having the ability to contact my salesman at anytime and he always calls back within an hour is great service. I recommend a lot of people to Cecconis, my father bought a vehicle from them too and he doesn't even live here but the easy financing help and sales convinced my father to purchase away from home. Also want to thank the family of Cecconis for taking care of my family when needed during the past few years that have been difficult. Poncho was always a call away for assistance and it makes my buying more cars with them a for sure thing. I wont go anywhere else. Thanks again to you Ponch!


Great Customer Service!

5
Greg on 05/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a used vehicle from Joe Cecconi. After having the vehicle for 3 weeks there was an issue with it and I decided to take it back to get looked at. After diagnosing the issue I came to the conclusion I no longer wanted the used vehicle. I met with the sales manager Dan L. after talking with him we decided it was best to trade the vehicle back in. They went out of there way by getting me into a brand new RAM 1500 (which I didnt think was even possible) with a much better interest rate and an overall much nicer vehicle. Through the entire month long process of issues they were there for me Mark S. my salesman was fantastic knowledgeable and very professional with everything he does. I cannot say thank you enough to Dan and Mark for all there help they have earned a customer for life and I will be buying any new or used car from them in the future A+ Rating in my book I will always recommend them to anyone buying a vehicle Thank you again!!! -Greg


Great Experience

4.3
Trae on 01/22/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

My experience here has been a great one. I was in the market for another car and decided to try them out. Customer service was great, all of my questions were answered and the process wasn't tooth pulling at all. I only had to take two trips because I was coming before work, but still a great experience, Tony and Dave helped me out and got everything situated for me, the paperwork did take some time with the little bit that I had, but overall this was the easiest experience with a dealership that I have experienced and I couldn't be happier with my car.


Repair Services

5
Kay Mirabella on 06/25/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with the customer service I received when arranging for repair services for my vehicle. Should my vehile require repair services again, I would definitely make this dealer my first choice.


Great Company

4.8
KeydaB on 11/24/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

This place is great! I had been turned down for years for car but Zane made it happen with little down and low monthly payments (if needed). Im n a 07 now from a 96 lol and since I've been good with payments these 2yrs I get to trade that in for a 11!!! Service is good as well. I've had one car problem so far..wheel barring that was covered by insurance. I highly recommend them!


best shopping experience ever!

5
Nikki on 08/05/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went into the dealership looking for a used vehicle. Pancho got me into a brand new Dodge Journey. He went above and beyond to get me approved when other dealers had turned me down. I highly recommend him and the dealership.


$27,490

Mileage: 33182

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Niagara Falls, NY

Engine Type: Pentastar 3.6L V-6 DOHC, variabl

$26,790

Mileage: 41125

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Niagara Falls, NY

Engine Type: Pentastar 3.6L V-6 DOHC, variabl

$30,980

Mileage: 86382

Color: Other

Transmission: Automatic

Body Style: SUV

City: Niagara Falls, NY

Engine Type: EcoTec3 6.2L V-8 gasoline direct

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