Jim Glover Chevrolet on the River

car service

great service by bob I always get friendly service here and the people are the best

Kylen ROCKS!

Kylen Fairley was a great sales person, he took care of all of my needs from start to finish He made sure I got the right deal on the car and then he helped me put my license plate on and then even helped me drop off my car that I drove there with.

Expectations exceeded

Saleswoman Chrystal Hamby and her manager Jason Cleary are so awesome! They really care for their customers! I was ready to give up, but they didn't give up on me! I walked out with exactly what I wanted, because of their hard work and patience!

Service

I have always been treated with respect. Service is always done in a timely matter. I am always notified of recalls or that a service is needed. Customer service is always great.

New Tahoe Purchase

Had a great experience buying our new Tahoe, thanks to Vance Gaut and Ryan McCauley. The were great to work with and we enjoyed getting to know both guys! We've purchased our last 4 vehicles from Jim Glover and will definitely be back again next time!

Oil change

I will return to 31st and memorial. Lost my business at the Riverside branch.

Service Experience

very satisfied, always helpful, all work done in a timely manner. Pricing is competitive and is a pleasant experience. Other persons in other departments were also very helpful and courteous.

Best Service in Tulsa

I always take my vehicle to Jim Glover for service and every experience has been excellent. I drive over 100 miles a day, so it is important that my vehicle stays running well and is dependable. I feel like I can count on Jim Glover Chevrolet for the most efficient and honest service available. Thank you Danny Jones and all of the mechanics at Jim Glover who keep me safe and on the road!

Great Customer Service

Every time I take my car in to get serviced, the customer service is great! Danny Jones always makes sure I jump back into my car happy and is always happy to answer any questions or concerns!

The BEST Service Center Around!!!

I drive 100+ miles daily and needed an oil change in a bad way. I went to Jim Glover Chevrolet as I was passing through Tulsa. Their Service Consultant Danny Jones was absolutely amazing! He got the job done quickly and efficiently, was very nice, helpful and made sure all my needs were met. I would most definitely drive 45 minutes to Tulsa just to have him Service my car again!

Best service dept in Tulsa!

Danny Jones offers the best service advice and work in town. Responsive, respectful & reasonable are just a few words to sum up my 6+ years as a customer. The loaner vehicles are a plus!

Best Customer Service

Danny Jones always ensures my vehicles are well looked at and in a timely fashion. I never doubt that my vehicles are in tip top shape afterwards.. I fully trust these guys.

Best service!

I go here for all service needs for my car. Danny Jones is the best service advisor ever! Won't trust my car to anyone else!

3 hour wait for my scheduled oil change I had an appointment

I had an appointment I called and arranged last week for 1:00 pm today. I was called to verify appointment this morning by your representative. I showed up 10 mins early to make sure I am on time and I was told my name wasn't showing up on the roster. I then waited nearly 3 hours to get my oil change. That was not a pleasant experience. I got called on the intercom and nobody even acknowledges to me about the wait or thanks for my patience. My 2 kids sat patiently with me for almost 3 hours and no one can say thanks for coming.

OIl Change and recall notice

While getting my tires rotated and oil change I was informed or a recall. They said that they could do the recall work as soon as the other work was done and I would not have to come back. This is great because I live over 50 miles away. Great service and Joe is great to work with. Thanks Guys

JIM GLOVER, SERVICE IS ALWAYS A GOOD EXPERIENCE,

REALLY GOOD SERVICE,, ESPECIALLY JOE AND MIKE, IN SERVICE. DEPT.WE HAVE PURCHASED TWO VEHICLES, AT JIM GLOVER CHEVY.2012 EQUINOX, 2008 HHR. WISH GM WOULD BRING BACK THE HHR.I WOULD HAVE BOUGHT ANOTHER NEW ONE, STOPPED MAKING OTHIN NOW AS GOOD.I AM TOO TO GET IN DEBT.. BUT LOVE ANOTHER BRAND NEW HHR

Absolutely wonderful

Jody and Corey were great. They went above and beyond. Truly an amazing experience. I will definitely recommend and return for future purchases. Thanks for everything.

Discriminated Against Because of Negative Surveys

I can personally say that I was discriminated against because of my negative survey's. And they refused to service my car. Beware of them

Great Service at Glover

Great experience. Car came back to me in the same condition that I dropped it off in, absolutely perfect. Thanks to Danny Jones and all the techs st Glover for treating my car like it was their own.

Repeat Customer

I wanted to revise my review. I had a bad experience at one of the service facilities but Mr. Jared Glover actually made me a satisfied customer. I appreciate him taking his time to hear my concerns and handle my issues. Hopefully I can continue to receive great customer service in future visits and purchase more vehicles.

Victoria

They made me feel welcome. Jennifer went above and beyond everything to get me into a car.

Vehicle Service

Scheduled appointment for service was excellent. The car was serviced and returned ahead of the scheduled time with the work done in an professional manner. Service advisor Danny Jones and Mike Burris were excellent.

Rodger Pate

Very Good! I am extremely happy with Jim Glover Chevrolet. They are very helpful and go out of their way to make your experience as pleasant as I've ever had with an auto dealer ship . I recommend them to everyone who expresses interest in buying a vehicle. Service is excellent and they explain things very well.

Great service

I would recommend Jim Glover Chevrolet to everyone. They really took care of us. Did a great job at getting us an awesome deal. Cass and Lornell did such a great job in sales and Corey did a great job explaining everything in financing.

New truck

Everyone was great and the dealership was clean and neat. Everyone was upbeat and willing to help. Financing was easy and straight forward. Was a pleasant experience.

Car serviced

Took car in for a recall and Danny Jones is the best! I will be making all of my appointments with him. He has taken care of my daughters vehicles for years and now my son and his wife as well as my other daughter and her husband and myself will gonhere and work with Danny.

,a pro

Very professional and helpfull knowledge and went above and beyond to assist me. Would recommend to my colleagues and friends. Cody was also very helpful

Great experience buying our new Tahoe

Jennifer, Ryan and Brittany were terrific! Jennifer was knowledgeable, friendly, showed us vehicles we were interested in and explained different packages, low pressure. Ryan was courteous, personable, and went well out of his way to deliver our vehicle. Brittany was professional, explained options clearly, and got us in and out of finance quickly. She was also very personable and friendly. Overall, very nice experience. I just wish I could have made my shot for tags and taxes!

Jim Glover Service Department Ranking is a Zero

I have received such awful service as I've received from Jim Glover service department. They have had my Nissan for 4 days and will not even return my calls. Both my husband and I have been calling for 4 days and they will not even return our calls. Every time we call we are told another lie about the person who we are supposed to talk to being really busy or unavailable and that they will have him call back right away. We have never received a call back and I am at the point I'm going to have pay another towing fee and have my car hauled somewhere else.

God blessed us with an amazingly new family

We came in needing to trade in our car and get a new one. Richardo welcomed us and did everything he could to get us into my dream car. We couldnt get into it but he did get us into a amazing new car that is juat as great. God blessed us with an amazing new car and a wonderful new family.

Service

The shuttle took me to work while my car received service. The shuttle picked me up at the end of my work day to return me to my car. They are busy & therefore I was having difficulty getting ahold of my service guy by phone. But they have this nice online service request that allowed me to get through & get scheduled with my service guy a few days later. The whole experience was great!

Unannounced service visit

My check engine light came on and I just pulled in and within an hour and a half they had fixed not only the sensor that set off my check engine light but had helped me with 2 other service issues I was having but hadn't attended to. They even gave me a ride to and from an appointment I needed to be at.

I don't know what you want here

The man who I dealt with was very personable. Professional and polite. I wish I could remember his name..

Value of Warranty

The Air Conditioning unit on my 2010 vehicle went out. Because this was an "emergency car purchase of an 'economy" car I had purchased the Millennium warranty at the platinum level. While I will start saving money now to AVOID purchasing an economy car in the future, I was glad I had the warranty because the repairs were quite expensive. Additionally, I would like to think a larger vehicle would have been less likely to fall apart with the low mileage I had on this vehicle. Again, so relieved to have purchased the warranty, but unfortunate that I had to use it for a unit I had never had to replace on any other vehicles.

Repeat Jim Glover Customer here!

My wife and I are at the point in our life where our oldest kid is about to drive, so we decided to take our Suburban in and trade it for something more manageable for a new driver. Kyante Smith was our sales associate. He was very helpful in helping us locate the right vehicle. We appreciate the time and care the staff set forth to help us get the car we needed. Above all, our kids LOVES her new ride! Thanks again to the Jim Glover team!

Quick and easy

I scheduled an oil change and was in and out quickly with no problems. I dropped my car off to be serviced, and was even offered a ride back to work, which was really convenient. Mike is awesome

recall service

went in to have recall issue with airbag completed. they did the repair quickly and got me on my way.

Very good.

Was impressed with the amount of time and work they put in to find the truck I needed and get me in it at the right deal.

2016 Silverado

Cass Filhiol and Kris Redd were both very professional and friendly. Both were knowledgeable about the truck I purchased and answered my questions. I will recommend Jim Glover Chevrolet, Cass Filhiol and Kris Redd to anyone who is interested in purchasing a vehicle.

Owner

Awesome service from start to finish. They allowed me to drive vehicle home to show wife. They treated me like they really wanted me to be happy. I'm definitely coming back and telling every one.

Quick and timely

Brought this in for a recall notice and had completed within an hour.

Tahoe z71

staff was very friendly, efficient and businesslike. my salesman, Craig knew the tahoes very well and could answer my questions without difficulty. the dealership seemed to be very willing to help me and not just sell me a vehicle. overall, i was very pleased with my experience.

Professional

Very professional & determined to make a deal. All the people we dealt with on this particular day were relaxed & professional. And the friendliness of Ryan Wood in service/mods helped make our decision easy.

Always a great experience with Jim Glover!

I recommend Jim Glover to all family and friends.. I have had nothing but good experience with Jim Glover, always very friendly and helpful.

Always great

Great new purchase. JG takes good care of me and I will always return. David Duncil is great. 2nd truck he's sold me and can't wait for the 2020.

Service

I like Jim Glover. Feel real good about doing business with them. They treated me right. I had a problem with my seat and they got right on it

Silverado Sevice

The dealership did a great job on our truck. The people are all friendly and very helpful. great place for buying and service work. I have bought our 2015 Cruze from you all and plan to buy all of our Chevrolet s fro Jim Glover Chevrolet, but we bought to soon as we would like to have the service extended for both of our Chevrolet's. Planning to buy a new Duramax but I would like to have the services extended like your advertising now.

WOW What a Dealership

Many people go from place to place looking for the right automobile at the right price. I look for exceptional service. I want to know that the people working with me on my purchase care about what I think and respect me enough to make sure that I get the best deal for my dollar. Jim Glover Chevrolet stands behind their business and makes sure that every customer is truly satisfied. Now are there some out there that feel they are beyond the Jim Glover experience? Yes but they are the ones that are sitting along side the road and never are satisfied!

2nd Oil Change

2nd Oil change went exactly as expected. They were quick and complete.

Jim Glover

Great service by Jim Glover! Didn't think I would be able to get into a new vehicle, but they made it happen.

Car Repair

Everything was great. I was given a loaner car while I got my car fixed which allowed me to get to work w/o any problems. I got my car back in a time manner and everything has been working perfectly.

Amazing

I didn't have to wait that long and I loved it. I love that you can spend $17 and get whatever you need done. And it gets done in a timely manner

Hollie Webster

Great customer service. The guys were all great to deal with!

Steve Gillham

People were GREAT!!!!!! Work took longer than anticipated, but was done 5star+. Delays due to parts availability.

great experience

Awesome place I am a repeat customer love the service

Jordan Haynes sells rep..

Jordan Haynes was our sells rep and he did an excellent job. We didn't have to wait around for hours he was excellent and getting in the exact vehicle we was looking for.

Oil Change

Saturday morning up and ready to go for the a long wait but I was in and out in know time to continue on for a shopping adventure to the mall. I will recommend Jim Glover to all my friends and Co Workers. Thanks Jim Glover Family.

Best experience ever!

I don't usually give excellent ratings to anyone because I feel there is always room for improvement. My experience with David Duncil and the others at Jim Glover Chevrolet was above and beyond anything I expected. I have never received that kind of attention to the details as I have with them. They went out of their way to make sure I got the best deal and the best financing I could (even better than their bottom line) and to make sure I received my new truck as quickly as possible. David drove 700 miles and flew back just so I could get my truck days before I would be able to go get it myself, saving me lots of time. I was very impressed with all of them I dealt with and would highly recommend anyone in the country looking for a vehicle to contact them.

Best Experience Ever

I don't usually give excellent ratings to anyone because I feel there is always room for improvement. My experience with David Duncil and the others at Jim Glover Chevrolet was above and beyond anything I expected. I have never received that kind of attention to the details as I have with them. They went out of their way to make sure I got the best deal and the best financing I could (even better than their bottom line) and to make sure I received my new truck as quickly as possible. David drove 700 miles and flew back just so I could get my truck days before I would be able to go get it myself, saving me lots of time. I was very impressed with all of them I dealt with and would highly recommend anyone in the country looking for a vehicle to contact them.

Rating

Great service, always helpful and treat their customers with great respect.

Oil Change

Great service and waiting area was clean and comfortable. Kept me up to date on when truck would be ready. Always very helpful and ready to help.

Great service

No complaints. Routine oil change and service. Got some diverted eyes when I pulled in to pick up my truck but it was lunchtime and I understood. Got my truck and headed out!

Glover of Tulsa buying experience

Very friendly and not pushy at all. Were very gracious, as we drove many cars before we landed on one.

Exceptional Customer care

From stepping out of the truck I was greeted by all bay area staff that made me feel welcome. My service Guy listened with intensity and address my concerns in a professional manner.My previous guy was never as attentive from my other visits.

New car experience

I was very impressed with Vance Gaut and Ryan McCauley on the purchase of our new truck they worked very hard to get us the deal we needed. They made buying a new truck a good experience.

Oil Change

Even though I was just in for an oil change, I was treated wonderfully. Time it took was very satisfactory.

Just A Great Experience

This is the 3rd. car I have purchased from Jim Glover. My go to man is Eddie Enloe. He has sold me all 3 cars. Trust him.

Great experience all the way around

Just bought my second new truck in last year from Jim Glover. Top notch experience from my salesmen Isaac Dennis and Cass Filhiol all the way through the financing process. Only place to go in Tulsa for a new or used Chevrolet truck or car in my opinion.

Great quick personable

Great job thank you for the full service oil change and tire rotation. Great showroom love the corvettes almost bought one but went for the comaro and bought a new harley.

A special thanks

The Finance Manager Cory Reich was great. I appreciated his kindness. And his explanation. And Nathan Williams. Helped her us into a Hott car. Thanks Nate.

Service

Quickly resolved an issue once management was made aware of the problem, Steve personally saw to getting a repair done on my truck a full day quicker than what they committed to.

My purchase in Dec2015 of BMW 750LI

When I was shopping around for a vehicle in December 2015 I decided to drop by Jim Glover as I had bought cars their in the past. I was interested in something sporty. I was approached by a sales person by the nam of Derrick Dearman. I told him what I was kinda interested in. He told me we just had a trade in on a real cool black BMW 750 LI. I thought I really don't need that, however after test driving it I thought I don't need to drive further. During the whole process Mt. Dearman was very helpful from the beginning to the end. He was very polite, kind, attentive, and treated me with respect and in no way pressured me while there. That I do like. Since the buying of my BMW I have contacted him on some things I needed done to my BMW. He assisted me with my concerns getting everything I needed. I would highly recommend him to anyone who might wanting to buy a car to contact Mr. Dearman. In all honesty I felt like I was part of the Jim Glover family and I really appreciate his dedication. In my opinion Mr. Glover has a good salesman in Derrick. I just want to close by saying "THANKS" to Derrick and the whole Jim Glover family for making my buying a car easy. Rodney Atkeson

Tony S.

Did a recall. Not a long wait and service was performed.

Fire Captain

I have always been treated great by the staff at Jim Glover.

R Kula

Satisfied with the service I received and in a short amount of time

Car purchase and first oil change

The buying process went smoothly with everyone being very helpful.

Great Car Buying Experience

We've purchased several cars from Jim Glover over the past few years and each time it's a great buying experience. They always have a great selection of vehicles and the very best deals. Cass Filhiol always works with us to make certain we get exactly what we wanted and that the vehicle is delivered to our satisfaction.

Recent service

I always have a pleasant experience when I have my car serviced. Everyone is fast and friendly.

Fast, freindly service

Made an appointment for 9:30. Was greeted quickly and received very friendly service. Was in and out including getting a recall fixed on a Saturday.

Second vehicle from Jim Glover

I recently purchased my second vehicle from Jim Glover. I was assisted by Internet Sales employee, Nathan Williams. He was helpful in selecting an affordable vehicle for me when I thought I wouldn't be approved. He also made sure I was satisfied with my vehicle, and didn't blow me off once he made the sale. He was very friendly and had a great attitude. The finance guy I worked with, Corey Reich, was just as awesome. He helped me feel comfortable during the financing process due to his positive attitude and helpfulness.. He even got me a lower APR rate, which made the experience that much better. Once I know of a family member or friend that looking for a vehicle, I will be referring them to Nathan, and Corey, if possible.

The best car buying experiencing in my life

I had the best car buying experiencing in my life at Jim Glover in Tulsa Ok. With having credit issues, its always a little intimidating when purchasing something new but the New Car Sales Manager, Cass Filhiol treated us with the up most respect. I did not feel ashamed or unworthy because Cass and his team made me feel like I did not have to settle with just having a car but I could have a car that I was proud of. They made my buying experiencing stress free and was upfront about what they could do for me. After getting a brand-new 2016 Malibu LT, I will be a life time customer with Jim Glover. Hands down Cass Filhiol made my buying experiencing very memorable. I would like to say thank you Manger Cass and the entire team at Jim Glover for helping me.

Good experience at Jim Glover

I had a pleasant experience buying a new truck at Jim Glover. My salesman Craig Yi was very friendly, had answers to my questions and wasn't pushy at all. I would recommend Jim Glover if you're looking for a new vehicle.

Another new vehicle from Jim Glover Chevrolet

I just bought my 4th vehicle at this dealership. Cass Filhiol has helped me with each purchase. I trusthim completely to guide me throughout the process. He came through again today with the truck Iwanted at the price I expected. Cass is an expert you can depend on to stand up for your interests.Love him like a brother.

Outstanding new car experience

We purchased a 2016 Equinox on 7/6/16. Our salesman Dan Daniels was extremely friendly and helpful. He helped us decide what car right for us. The new car sales manager Cass Filhiol helped us get the most for our trade in and made the whole experience smooth and easy. Would highly recommend this dealership

excellent service, love you guys

I've been coming to you guys for six years now and always get the best service, I think of you guys like family now, you take care of us each and every time and make it work, We feel the love and care from each of you guys who work with us. God bless you guys.

Great service

The guys at Jim Glover are always helpful and willing to explain things to me. I've had a few problems with my car and they've fit me in quickly and gotten the car serviced and out of there as soon as possible.

I had my car in for a routine oil change.

The service man was very nice a polite and had my car taken care of in a timely manner. I was completely satisfied with the service as always.

Periodic Servicing

They got me in on time and out in a reasonable time. Outside of the donuts being a little late (I had a 7am appt), it went smoothly.

Excellent

THEY GOT ME IN AND OUT FAST. IT WAS EXCELLENT SERVICE. THEY GOT MY SEAT BELT FIXED AND OIL CHANGED IN LESS THAN AN HOUR.

Recall notice - great service as always!

You have a great waiting area, everyone is always friendly and the service done is great- thank you! I have never had a problem.

Awesome Staff

Got a new Equinox and paid just a little more than I was already paying for a 6 year old Malibu. Guys worked hard on my deal! I'm happy!

no hassle

I would recommend any one looking to buy a vehicle to ask for Cass,Filhiol he made my buying experience enjoyable.. Cass listened to wants and needs and put me in the prefect vehicle

Dealer review.

Arrived in the lot on a very hot day. Christian came running up to me to see what he could help with. I had visited other dealerships the previous day and no salesmen were anywhere to be seen. I had to go in and ask for help. Christian and Cass were great to work with. Would recommend to anyone.

Always A Pleasure

Last year when I was looking to purchase a car I was unsure what it was that I was looking for. One thing I hate is buying a new car too many dealers like to play games. Jim Glover is the best dealership I have ever dealt with. Everyone from Cass, Sean Hightower to my salesperson Christian S. Made it so easy. My car listed for almost $27K. I deal was so great I feel like I stole it. I refer all my friends and business associates to go there. I love the no BS just a great deal. Now for the service department. Karissa is the best ever. She saw I was waiting and walked over to see what was wrong. She checked it out and I was in and out of there. She made me feel as though I was a very important person. If you're looking for a great place to buy a car and a great place to service department Jim Glover is it. I drive a 2015 Chevrolet Malibu

curtious and fast

I was greeted with a friendly service rep. and took my car right in and work was completed in the time the service rep. stated.

Great experience!

We are repeat customers, because Jim Glover Chevrolet always has what we are looking for. It was a great experience from the time we drove on to the lot, to when we drove off in our new vehicle.

Overwhelmingly Happy

I went into Jim Glover just to talk about my options for getting a car. I even went to the pre owned section they had. Not in a million years did I think I'd leave with a new 2016 Camaro!! I met with a couple men by the names of Cass and Alonzo who treated me very well. they listened to my situation and worked with me to get the car I wanted. I'm more than Happy with the service at Jim Glover. I'd recommend them to anyone looking for a new vehicle.

Great dealerships

We were on our way home from Texas, and had been researching dealerships. We came across Jim glover and decided to stop in Tulsa and see what would happen! We were greeted by Ryan, and quickly handed off to kirstohper redd(I think was the young mans name), while Ryan ran an errand. Both were great guys and helped us out thoroughly. Even though those two gentlemen were helping us, we had the pleasure of having Cass Filhiol with us the entire time. He did the estimate on our dodge caravan, and was with us every step of the way! We ran out of time at the dealership, and headed on home, but Cass still kept in touch everyday until they delivered us our brand new 16 Tahoe to our home which is 3 hours from Tulsa!!!! I would gladly go back and buy another vehicle from this dealership and the men we dealt with, especially Cass!

Superior Sales Team

Having found my car on the internet, I contacted the sales staff and Mr. Craig Yi handled my questions and concerns over the internet. After making an appointment, he worked with me to find the right car for my wife and I and resolved every question in a superior and positive way. We love the car, the color, the options, and of course the price. I highly recommend giving Jim Glover Chevrolet a chance to win you over. You can't go wrong!

Taylor Henson salesman and Brittany in finance was great.

Taylor was very helpful and answered all questions . Brittany in finance was amazing and very patient with me changing my mind on things. Thanks to All!!!!

Perfect Transaction

We had a very pleasant experience in purchasing our new corvette. Simon Lun was especially helpful in navigating our purchase through the internet and got all the details squared away before we ever drove 3 hrs to the dealer from Missouri. We had several to choose from and were very happy with the entire purchasing experience and love our new vehicle. It was a 60th birthday present for my husband and he is thrilled with his first new corvette!

Great!!

It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sales associate.

Worst car buying experience ever!!!

Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience from Jim Glover Chevrolet is riddled with miss information, bait and switch tactics, and a waste of valuable time! I am beyond disappointment with this dealership. I will never recommend them to anyone and will let those I know about my experience! I contacted Jim Glover Chevy. I explained upfront that I had been a victim of identity theft. I gave the salesman full disclosure of my finances... I own my home, current car, and boat outright. I have a small loan paid on time with 10 months remaining. I have no other debts. He assured me I could be put in a new car without any issues. I let him know upfront I didn't want to make a down payment.Folks, it didn't happen that way. I wanted a small second car (Spark) just to get back and forth from work.. Derek told me I could get in a LT without a problem. The short of it... they wanted a down payment for the LT or no down payment for an LS. I chose to go with the LS and they changed the condition to an LS with a $1000 down payment. The topper is: because I now have no credit history, even though I paid my house, car, and boat off early they bumped me into a higher % rate. This beats all. It would have been nice for the finance manager or new sales manager to speak directly with me during this process. The highs and lows of being told approval would not be a problem, only to find out differently were unnecessary. A simple straight forward "we can't help you at this time" would have been appreciated.Again, when a Jim Glover Salesman opens his mouth..... don't believe him. From my experience, they are just interested in making the sale for themselves and NOT in the best interest of the consumer. I WILL BE INTERESTED TO SEE IF THIS REVIEW MAKES IT ONTO THEIR DEALERSHIP REVIEW WEBSITE.

Loved my service.

I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, professional manner.

Great Experience

Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent to Jim Glover for me. Some of the monthly deals had expired, but he was still able to give me the same discounts from when I first expressed interest in a new car.

Great guest service!!!

Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Ordered part and am waiting on call back to schedule repair.

Outstanding customer service

Great service department. We bring all three of our chevrolet vehicles here. All staff are very friendly and professional. They are very clean, thorough, and always do a great job.

Great Deal. Great Service.

Upon arrival we were helped by Cristian Sanabria who did a great job of taking care of us. The manager on duty, Cass Filhiol sealed the deal, constantly checking on us and made sure we were taken care of every step of the way. I would recommend these guys to anyone who is in the market to buy a car. Every other car deal I've ever made, I drove away a little unhappy over something. Not this time. Thanks again fellows, will return.

Bob was great

Great service easy in and out Bob was very helpful he got me in very quickly and called me as soon as it was ready to go

Good service dept.

Any time we have been in there, we have been taken care of on arrival. And they have kept me updated on how long they needed, before my car would be ready.

Service was wonderfull.

Everyone I came in contact with in the Jim Glover service department were very polite, patient, informative, courteous, kind, and sensitive to my needs. I truly appreciate all of you.Thank you so much!

awesome service dept

I brought my 2013 Silverado in for service and as always greeted with a smile and was shown briefly where the waiting room was and explain about how long it would take and they would notify me when ready and it didn't take that long and I was out before you know it.The service team is the most friendliest people you have on staff. I would rather buy a vehicle from your service people than your sales people .and if you really care you be watching your sales people and PRAISING your service dept.there the one's that keep me coming back

another chance

so back in april i came in for an oil change and new tires...31/2 hours to do...wrote a review and got a quick and satisfying response from the service manager. offered a free oil change next time i came in. I didn't want a free one, just wanted them to know about my experience.Thought i would give them another try. the oil change only took 1 1/2 hours( which I think is a little long) but acceptable.When I went to get into my Freshly detailed car, there were oil fingerprints all over the steering wheel, and side door panels (they are grey, easy to spot). not only on the inside of the car, but outside as well,it looked like someone was leaning on the car and sweat on the glass and down the side of the car.Went to get a towel from my service advisor(Bryan) which he had, and I wiped the car clean myself.Don't know about Next time...

Well done

Always enjoy bringing my car back to Jim Glover. They take good care of my vehicle & always look forward to future projects with my car with Glover.

Oil Change

He said it was going to be 1-1/2 hrs on waiting on it but it didn't take that long at all about 30 min. so that was great.

maintenance

I went to have my car serviced and wasn't really sure where i was supposed to be going, but everyone in the service department was great in helping me get to where i needed to be. Everyone was very polite and friendly.

Buy Here !

I have bought many new vehicles over the past 15 years form Glover Chev and have always felt well treated. I got fair money for my trades and also a good deal on my new purchase. I would recommend this dealership and have done so for any years.

Courteous and professional

Courteous and professional. Outstanding service. Would recommend the dealership to friends and family. Customer Service waiting room very nice and warm atmosphere. Pleasant experience in total.

Wonderful especially shelton hines

Good salesman.Good price,payment the food was awesome my first brand new car I purchased on my own without my parents. I love it.

Nice waiting room

Really do try to help you the best they can. If something isn't satisfactory they continue to work with you thru the process and make sure that you are happy.

Great time look at Trucks

Was met by Vance told him that I was just looking, really didn't want to talk to a salesperson. Found a truck that caught my eye. Another salesperson came back and asked if he could help me I said I had been talking with Vance earlier. So he went to the front and sent him back. Long story short I took the truck for a test drive, that's all it took. The sales team was great. Needless to say I drove home that night with a new truck that I like very mush.

one bad experience..

A couple a months ago I brought my truck in to have nitrogen put in tires because they were low. the adviser advised me it be few minutes the tire rack was busy...one hour later I checked back and he checked said a while longer...hour and fifteen later total two hours and fifteen later I got my truck with the proper tire pressure. I was happy with the last service. I will not use the other service adviser again..

What a Great Experience!!

I had a great experience at Jim Glover Chevrolet. From the moment I stepped on the car lot, I received the best customer service. Vance walked up to me and helped to get the car I wanted. And then, he helped my mom on the same day to get into a vehicle that both she and my dad loved.Thanks to Vance, Sean, Ryan, Cory, Chris, and others, it turned out to be a great day! And we had barbecue to boot!!

Great experience

After getting by the swarm of salespeople at the entrance, the experience was very satisfying. During and after the sale we were treated well, rapid responseso and results. A nice change from the usual dealer experiences

What a Great Experience!

From the moment I stepped foot on the car lot, I was greeted with great customer service. Vance came right up to me and helped me with the car I saw on the internet. Not only did he help me get into that vehicle, he also helped my parents get into a new 2016 Chevrolet Equinox that they love! And we had barbecue to boot! Thanks to Vance, Sean, Ryan, Cory, Chris, and others for making our buying experience wonderful!!

Worst customer service ever

Received many harassing phone calls. All they did was argue with me and call me a liar. I have never had customer service this bad anywhere. Very disappointing.

Great Work

Spray in bed liner is awesome! It looks great in my truck and I really appreciate the loaner! I'd recommend the service to anyone.

Great service

Oil change, David, was my salesman, he did a great job when he sold me the truck. However a little lengthy with, the, finance, because they only had one finance person

Didn't take long...everyone was nice

Friendly courteous staff, didn't have a long wait, lobby was very presentable, with tv and vending machines for relaxing while you waited....over all better experience than any other service center...

Simply amazing

I was intent on getting a used car, but when Nathan brought out the 2016 Sonic seriously I couldn't believe it. He was patient and helpful and assured me it is within my budget. I was shocked and impressed with his knowledge and helpfulness in my car buying experience. Thank you again.

Very nice

My second time to buy from you so I guess it was a great experience. Not to much pressure from the sales team. All personal tried to work with me.

Great service at Glover!

Mike Williams your service advisor is the number one asset your dealership has!!! I have bought numerous Chevrolets at your location under previous ownership. The service has always been good and Mike helps make it that way.

Service Department and Sales

As usual the service agents were knowledgeable and polite. All need were met. In used vehicles department David Duncil was excellent. He met and surpassed my expectations !!! Ten Stars for Mr. David.

2013 Chevy Silverado 4x4

This was my first time at Jim Glover, and all I can say it was a great day. Evan Layne done a AWESOME job getting me the truck and the deal that I wanted, Had a little trouble with my insurance company, but the preowned car manager Ryan Nolan had the hook up for me and got me better insurance then I had.. Without them two guys helping I would not be in the truck I got, THANK YOU TOO SO VERY MUCH !!! PS, GIVE THEM TWO A RAISE.. THANK YOU JIM GLOVER, KRISTEN, RYAN ANS EVAN... SINCERELY GARY QUALLS...

Outstanding Dealership

Bought 3 vehicless from Jim Glover & loved them all. Bought 1 from Keystone Chevrolet & it was a lemon from the minute we drove it off the lot. Service & dealership refused to make it right. Wanted to sign us up for a new loan. Kept it a year with constant problems & constant trips to keystone service dept.no work done cause it didn't happen there so they didn't see it! Just drove into Jim Glover to look around cause knew we were upside down on credit note. My husband found a new vehicle he could just dream about. The salesman said lets look. And we drove away with the new 2016 vehicle with all the bells & whistles & a warm place in our hearts for the employees of Jim Glover Chevroley. Especially Chris Spencer.

glover service team is awesome!

mike renner and his service crew are awesome!!convenient, friendly, easy to work with!what more can a guy say?they Rick!you can depend on them!

OUTSTANDING SERVICE

Had an oil change & tire rotation done The service was quick and the service advisor even had a recall item taken care of while I waited

Excellent service

Excellent service very friendly everything done in a timely manner they go the extra mile to make sure they can do what they can to help. Won't go anywhere else!!

Easy pleasant car buying experience

Christian is awesome and made my car buying experience go smoothly and pleasantly. The financing department was super friendly and pleasant as well, overall very knowledgeable and nice.

Outstanding dealership

The experience was outstanding. I will never go anywhere else to buy a vehicle. The staff is beyond nice and knowledgeable. Thank you for making my car buying experience an awesome one.

EXCELLENT SERVICE!!!!!!

I have bought 4 vehicles in the past and have always dreaded the whole process, but I have to say, this was the best car buying experience I have ever had! Jordan Haynes did a fantastic job helping me with the purchase of my new 2016 Camaro SS. He did a great job of explaining everything to me, not only about my car, but of the whole purchasing process. He even called me the next day to see if I had any questions/concerns and to see if I was loving my new car.....which I am! Thank you Jordan for your excellent service!!!!!

a+ experience

Profesional, informative and enjoyable. Jody Moore worked exceptionally hard to find me just what i wanted and get me the best possible deal. Top notch effort.

A+ customer Service

Always have great service, ask for Jodie Moore he always takes great care of us when we are looking to trade in and is the best sales person you will ever come across, in the service department Bryan Nolen always gets us in and out quick with no problems!!!

Great Experience!

Nathan did a great job of not only putting me in the vehicle I wanted, but also within my budget. Another plus is that I didn't spend the day at the dealership - the transaction was handled quickly.

Terrific

Fantastic. Dad will do it! They worked to ensure our requirements were met. Gave us a fair price for our trade. Detailed the vehicle and threw in tinted windows. And the warranty on the engine for life.....thats amazing peace of mind.

Oil Change and Tire Rotation

The service there is amazing. I have never had bad service there. They always let me know what I need to do in servicing my vehicle.

Tires and oil change

I called on a Saturday to check on tires, they had to bring from another warehouse, so I made an appointment for Monday morning 10:00 or 10:30.I arrived at 10:05 and was greeted somewhat, and directed to the service adviser I had talked to the previous Saturday. The deal was done , and they took my car back to get started.At 1:00 I was starting to get a little impatient, so I went to ask about my car. "It's on the rack, shouldn't be long" was the response I got. At 1:40 I finally got my car back. 3 1/2 hours to change oil and get new tires? The bill was about $50. higher than I thought it should be, mounting and balancing...(Labor $50?)I jumped into my car because I was Late for an appointment (about an Hour), and hit my knees and my head. the seat was pulled all the way forward... Will Not happen again I assure you!

Fast Friendly

I take my car in for service on Saturdays to take advantage of their free lunch perk. But I have been on normal days and the service is just as good just without a hot burger in my hand.

Camaro body work completed in only 2 days!

The body shop completed the body work on my 2014 Camaro in only 2 days...plus, they changed the oil and vacuumed it out! Very impressed!

My Great Experience

Best customer service in the service garage. There is no one better. Could use more honesty and seeing things through in used car sales. Not a good experience there. They are way to fast paced and miss things. Important things.

Very happy

Took my camaro in to have them to buff out some bird poop stains .It looks so much better thank you so much nice pl.

awesome, and quick.

Thanks Brian for processing me through and the service team for being professional and speedy...got set of new tires and was given opportunity to join tires for life program..thanks for taking care of your customers..

Manual Transmission

Everything was amazing completely covered by warranty, wish it could have been a little faster but there are only a select few in the transmission dept. So I completely understand. They were friendly and helped me more than a little Anthony Jimenez and Fermon Hansel are great!

Mike Williams is the best Service guy I've met.

Every time I've been in the Service Dept. it's always been a pleasant experience with Mike Williams and his guys that have "handled" my car.

A/C Repair

It took 3 days for the repair work to be completed, and I had to call for an update. No technician or manager called to give me a status, and I had no loaner, and none was available.

Helpful

They got me in and out in a timely manor and also were very nice and friendly. The sales man Eddie seemed very very experienced

Truck had a engine power reduced alarm

I called with an engine power reduced alarm on my truck and the service department (Joe Salerno) sent a wrecker out to pick up my truck and got it back to me very quickly. He called me and kept me updated on the status. I felt it was one of the most professional experiences that I have ever had dealing with a dealership.

Excellent

I givin them a high rating because they was truly helpful nice and took time to go over everything with me loved it thank you

Great service advisor and quick turn time on the oil change.

Great people to work with. Very knowledgable service advisor. Quick turn around time on our oil change. The waiting area is very clean and well maintained.

Quick Turnaround

I received excellent customer service and I didn't have to sit there all day going back and forth with the finance guys. I was very pleased to have everything taken care of in just a few hours.

Fixed the problem in a timely manner!

Very professional. Scheduled appointment to have work done. Dropped off Corvette. Took me to work. A few hours later I received a call that vehicle was ready for pick up. Quick, smooth, no problems!!!

Very good service done in a timely manner

Great service done in a timely manner got the vehicle in on the appointment time if not a little before and out very fast very professional

Oil Change and Tire Rotation

I recently had an oil change and my tires rotated. I made my appt online and when I showed up they got my vehicle right in. I was told where the waiting area was and that I could help myself to any beverage I enjoy. There is quite a wide selection available. After about 30 minutes, Joey the Service Advisor came out and said my car was ready and explained what was done and if any other services were needed which thankfully there were not. He led me over the cashier and asked if I had any questions. I appreciated the friendliness of all the people I encountered.

Great service

I went in for an oil change and my check engine light was on. The service technician checked it out for me, gave me some options and was very helpful. I would recommend Jim Glover to anyone. The prices are great, the staff is super friendly, and the times I've been there have been an overall great experience.

Relax, They really ARE earning your Business...for LIFE

I came, challenging HIGH: to find a Man of his Word, a Dealership that is also founded on that--a "for real" Warrantee, and (this IS Tulsa...!) a heater & A/C that'd exceed even here--and THEN some--with tires...!They promised high in-return, and never modified, welched-on, nor made-excuses-for their Word.They never failed to listen carefully, to exceed my expectations (wildly!), and Consistently...another Glover Family Trait that YOU, too, can enjoy.Relax! They are trying to earn your Business for Life!

Great

Great friendly convenient clean easy to deal with timely courtesy unmatched. No wonder they are alway winning the dealer if the year. Best in town.

Excellent Servixe

They always seem to care about their customers. I can call and set an appointment or set an appointment online for my oil change. They are great.

Great place when they say dad will do he will

Loved the car they put me in was shocked when the showed me it

Awesome!

I really enjoyed my experience, everyone was very helpful and kind. I couldn' t have asked for a better salesman than Christian, and the lunch was amazing also.

Maintenance of my 2010 Silverado

From the purchase to service over the past 5 plus years have been pleasant for the most part. A solid five star gold rating. Let's face it nobody; wants to take their car or truck in for service but the Jim Glover customer lounge makes the experience more pleasant. The service loaner program is amazing and was a factor in choosing a GM dealership for the purchase of my 2010 Silverado. If my next auto purchase is GM it will come from Jim Glover Chevrolet. Sincerely; John Rosenfeld Broken Arrow OK

Service

I love not wasting my time. The regularly scheduled maintenance did not take too long. The waiting area is spacious and not congested. Magazines and news on the radio allowed me some down time that I really appreciated.. Just perfect.I hate that this survey asks for a specific name. This service took place weeks ago and I have absolutely no idea who I worked with.

oil change

Very professional, I was approached as soon as I pulled in, I ate some amazing food while I was there, and just like the last time there wasnt that long of a wait.

Friendly people, nice and clean atmosphere!

Everyone there was friendly and helpful when I first arrived! The atmosphere was very nice and clean. They got me in and out in a good timely manner!

Service department

This visit to the service dept was a much better one than one of my last. The service guy was friendly and helpful. He made me appreciate purchasing a vehicle from Jim Glover. A little good service goes a long way.

nail in tire/ removed/repaired

the service rep could not have been better.the service rep could not have been better.the service rep could not have been better. Is the\at enough?

Always great experience.

Mike Williams is a great service advisor! He is very informative and you are never surprised on any additional work items when you pick you your car.

service