Jessup Auto Plaza

Mrs. L.

It was a pleasure to work with Art Ilano who had really good knowledge of the vehicle we were looking to buy. He was understanding of our needs and timeline. He also rearranged his work schedule to meet us.

BEST DEAL IN SO CAL Z06 CORVETTE CONVERTIBLE

In my car buying experience this was the first dealer to stand buy the offer they made over the internet. I was not handed off to a different sales person. While waited I observed the sales guys help customers with information on how and where to get additional discounts. I drove 140 miles to get the deal they offered and I'm glad I did. My friends are in disbelief on the price I got the car. No other dealers came close to the deal I was offered. BIG THANKS to Miguel and the sales staff. Best Deal in So Cal, No Joke. P. C.

Great Experience

Our sale person David Frizzell was very helpful. He answered questions, listened to our needs, was not pushy and made it an overall positive experience.

Great experience

Very pleasant experience. Staff very friendly and helpful. Showroom very clean

Excellent as always

Took my 2014 Chevy Silverado in for a recall . Sherry at service took care of me as always.Bravo Sherry, thanks for the great job.

Happy Customer

Leased a Cadillac ATS at a really good promo price. Lovin' it!Have leased through same representative before and feel very comfortable dealing with Jessup.

Great experience at Jessup

Sherry Kee, Ulises Valenzuela, Braulio Rodriguez and AJ Chandra were very professional and helpful during my purchase of my Buick LaCross (which I love). I have worked with Sherry for many years and she has always taken great care of me. I have been loyal to Jessup because of her and now because of the others mentioned above. I have always hated buying a new car because I didn't like working with the high pressured salespeople. This was not my experience with Jessup. They were kind when I changed my mind and helped me find the car that I really wanted.

FIRST-CLASS!

I ALWAYS BRING MY SRX TO JESSUP AUTO PLAZA FOR SERVICING. I FIND THE EMPLOYEES AND PERSONNEL AS FIRST-RATE AND FIRST-CLASS! AN OUTSTANDING JOB DONE BY ALL AND TO ALL AN ''A+"!

Just purchased a 2016 Silverado

Just bought a 2016 Silverado LTZ 4x4. The truck is beautiful and has a ton of great features. My salesman, Gordon, was awesome! We agreed on a great price before I even arrived at the dealership. When I got there he was ready for me and took me on a great test drive. Very friendly, very knowledgeable sales person and Jessup is a clean looking, inviting dealership. Highly Recommend.

The ultimate in service

Everyone at Jessie is friendly and eager to help. I had a wonderful experience with your employees who took very good care of me and my vehicle. I was pleasantly surprised and would recommmend Jessup to anyone who asked. Cusps to the entire Jessup staff.

auto owner

front end repair for a small noise when going over bumps

Great Experiance

Great atmosphere. Found what I was looking for. Professional and courteous. My salesman was fantastic. Thank you Brian N I love my Silverado.

Warranty work on a Chevy

I had a problem with my car that caused the check engine light to come on and my car was overheating. I called the service department and was given an appointment that was convenient and timely to have my car assessed. My service representative, Sherry Lynn Kee, was extremely helpful and kept me informed throughout the process. I needed to have a new water pump put in my car and she let me know that it was covered by my warranty. I was very happy with the entire process and the professionalism of everyone at the dealership.

Great Experience

Just Bought a used Silverado from Jessup. my salesman made the whole experience easy and hassle free. Thank you Brian Noble for all your help.

Jessup gmc

Great experience good people ,repairs done perfectly. Would come back again

Buick Encore 2017

This is my second car I bought from David Sverdlin, and he is the most helpful, kind and very knowledgable....When I come back in 3 yrs I will purchase another car from David.Thank you very much,Judy Klein

Friendly

Great job on getting me in and out for my service!Lisa communicated the shop's concerns and we got thingshandled. Comfortable lounge area during my wait

Professional and Noble!

From day one Brian was informative and attentive. Always answered my text or calls. This dealership and their associates should be a model for all others on how to work with their customers. Proud to become a new member of the Chevy family. Thanks Brian for your patience.

Scotty Bohlman

This is the third vehicle I have purchased from the Jessup auto Plaza, it is the best service I have ever received from a dealership. I met Andy and Dan Jessup, I work with Steve Moore as my sales representative and Ty Thomas in finance, it was really a family feeling, I love that dealership! ???

New Car Lease

First class from start to finish in leasing our new Malibu. Ken Huday (salesman) was friendly, knowledgeable and helpful. Good experience and I would highly recommend the dealership!

A family experience.

I met Andy and Dan Jessup, it's just like Dan says in their advertisements that there grandfather started it in 1938 and it's the family you can trust. I was treated like family, this is my second purchase from the Jessup family and I loved it!

Jessup Cadillac, Cathedral City. CA

I have been dealing with this automobile dealership for about 25 years and every time I get a newCadillac it is a great experience. Specifically I deal with Steve Moore and a person could not ask for amore pleasant, knowledgeable or helpful sales associate. The facilities are beautiful and clean and offervery comfortable waiting areas with food, water and TV. I would never go anywhere else.

Survey

People that work there are really great people there were able to help us regarding our car.

New Vehicle Lease

We just purchased our 8th vehicle from Jessup. Every buying or leasing experience gets better than the previous one.It starts with Sherry Downey on the service drive. Our 2009 Tahoe, with 187,000+ miles, finally gave out. Sherry introduced us to Mr. Braulio Rodriguez, who immediately began researching the best possible solution for us. Putting a new engine in our Tahoe, just didn't make sense. Mr. Rodriguez was a real pro, not trying to sell or lease us into a new vehicle, but giving us all the options. We finally decided to lease a 2016 Yukon. Now, we begin working with Mr. John Coughlin III. Again, John gave us the opportunity to make a decision that was best for our family. After deciding on a vehicle, and leasing was our best option, we were introduced to Mr. AJ Chandna.Of the 7 prior experiences with Jessup finance, AJ was the BEST....the others were also good, but AJ also went the extra mile, taking the time to explain everything.Congratulations Mr. Jessup, you have surrounded yourself with wonderful people, who represent you and your Dealership extremely well.Thank you very much for all your help.Bill & Marsha Athan

awesome and very professional

Everyone was cute and made me feel great. The deal it was smooth and easy and nobody pressure to close it, explaining everything. The sales manager James show me knowledge and business confidence.

Mr. Jobe Lopez

rxcellent professional help from Ulises and Braulio , no pressure!!!

A pleasant experience

My experience with the purchase of my 2015 Enclave was great. Salesman David Frizzell was very pleasant to work with. Reassuring and did everything possible to make the transaction a pleasant experience. David stayed with me through the whole process. This the first satisfying experience I've ever had in all my years of car buying.

Wonderful experience!...Staff is great at every level.

After my purchase of a pre-owned 2013 Cadillac Escalade, I have really gained a greater appreciation for the Jessup Auto Plaza team. Prior to my purchase I have only worked with the service department. Richard Rivas has helped me and my '99 GMC Suburban stay on the road for several years. He has always been friendly, honest and fair. Of course he is a very knowledgeable technician and has always figured out the problems and provided the cost effective solution. His whole team on the service side has always provided a very high level of service. Walter at the service desk and Richard on the shuttle van have always helped me and provided excellent service. Richard Rivas has always mentioned that if I ever would like to look into a newer car that he could help find me a great deal. Richard 's statement had me thinking about purchasing a upgrade for a couple years. Richard mentioned one on the lot and I started checking the inventory online and finally I decide to test drive the one I was most interested in. My purchase experience was also smooth and low pressure. I must say the sale team, David Frizzell and James Isbell made my purchase very smooth and pleasurable. They both were no pressure and willing to go the extra mile to make the deal work. David was very friendly and knowledgeable about the SUV. James also helped with timely information and provided multiple financing and warranty options. Finally, the Finance Manager, Ty Thomas was also friendly, helpful and efficient! Overall Great Experience! I always let people know how I have been treated and what a great Team at Jessup Auto Plaza.Sincerely, Loren Biggs

Pofessional and Competitive

Very professional. Attentive without being overbearing. We did a certain amount of internet due diligence as to pricing and they were very competitive.

4th Family Car from Jessup

Thank you, Billy W. for helping me buy my 2016 Malibu LT. You were very helpful and knowledgeable and made buying a car easy. Next time I buy a car, it will be my 5th from Jessup!

WONDERFUL AND VERY KNOWLEDGEABLE ON THE CAR

JAMES WAS GREAT AND EASY TO WORK WITH, HE WAS FRIENDLY AND MADE US FILL VERY CONFORTABLE WHILE WE WAITED, HE DID FOLLOW UP ON THE CAR.

Great People

Brian Noble made car buying easy and pleasurable. A J in finance was also enjoyable. Both were very knowledgeable of the product and provided a hassle free experience.

Great service

We purchased a 2016 Chevy Silverado very pleased with the vehicle and the service we received, its our second vehicle purchasing from Jessup and we wouldn't chose any other place.

Esperanza

I purchased a used car form Jessup Auto Plaza. My salesperson James made it easy and found a car to fit my needs and budget. I could not be happier.

Great service!

Scott Deis, in Service at Jessup, was great--he thought the fix we needed might take a while but I was out in 45 minutes and then he came out to the car to personally inspect that the computer was working correctly. I didn't even have enough time to eat some ice cream!

Car Dealership of your Dream Car

At Jessup Car Dealership you become part of the dealership.

Excellent Customer Service

Good experience dealing with Brian Noble on the purchase of a vehicle from Jessup. Brian did everything he could to be of assistance to us.

lease of a buick encore

This is my second car I leased from David Sverdlin I highly recommend him great experience working with David and Jessup. I always refer people to Jessup and DavidJudy klein

THE BEST!!!

Everyone at Jessup Auto Plaza is focussed on customer satisfaction. The whole vibe of the dealership is upbeat. The waiting area is immaculate, the employees are friendly and ready to help, and the quality of the work is five star! We will never go anywhere else!

Consistently great service!

Competent, professional & friendly staff. I'm continually thankful for great service in every department.

Friendly Sales Staff, Beautiful Auto Plaza

Brian Noble was my salesman and he was fantastic. He was extremely knowledgeable and was able to give me all the facts I needed to know about leasing a new Cadillac. The car that I actually leased caught my eye by chance, at the dealership the day that I went in to look at some of the models with Brian. The new CT6 jumped out at me. Unfortunately, it had already been sold. After I left the dealership, with the intent of thinking it over, Brian had me on the phone when I was halfway home and advised me the buyers of the CT6 just backed out, and if I could get back to the dealership, the car would be mine.. I went back, and signed on the dotted line. Had it not been for Brian's diligence and quick thinking, I would not have the car of my dreams today. (And it is a BEAUTY!)Jessup is fortunate to have Brian on board. I will continue to use Jessup as my dealer in the future. (I want to mention Aaron Liston , Manager, was also extremely professional , helpful, and friendly as well, and kudos to the friendly Finance Manager who explained everything so clearly. All in all, a great group!),

Lied to and Mislead

I came in as a cash customer to purchase a car. I was coerced and misled and lied to . they asked me to fill out a credit slip but told me that no credit check would be done . I made it clear I did not want my credit pulled. come to find out they ran my credit and ruined my home loan refi .why would a cash customer have to have a credit check . they are scammers

Awesome!!

We had a wonderful experience with Jessup Auto Plaza! We had Billy Winfield who made us feel so comfortable, had our three favorite cars all lined up, made it easy to compare, we test drove them all and more. Thank you Jessup, we love the Chevy Equinox 2016, grand gratitude!!

Excellent service!!

I just had the first oil change on my Chevy Silverado and am very satisfied with the excellent service provided. I want to thank the service team for doing such a great job.

Fantastic Sales & Service!

I recently bought and Cadillac SRX and Jessup Auto Plaza in Cathedral City and I had the best experience with this auto dealership. David Frizzle was my sales agent and I highly recommend him and will use him again the next time I need a new vehicle. Everyone there from the greeter to the sales office were professional and great to work with.Robert BaetenPalm Springs

unpleasant situation tolerable

My car was in the body shop they did a great job working with the insurance company to get the repairs done right they keep me informed and up to date on the repairs and when the car would be complete. They made an unpleasant situation tolerable. Thanks to the body shop

Great Service

I recently brought one car in for repairs and the service was great as always. Every rime I am there is am surprised how quickly they get the job done. The following day I purchased a car from there and received the same great service. The salesman was very helpful and did not try to pressure me into a purchase. My family and I are very happy with Jessup.

They are the best for me.

Why I give this rating I have been a custom and a friend ofJessup Auto Plaza for 31 yrs. and I know when I take mycar in for service I know that it is going to be fixed right,and my service advisor Walter Canas make sure thathappen. Harold Witherspoon

Phyllis Giboney

We always receive great service and had a smooth buying experience for a new Cadilac

Best place

Lisa and the whole service team at jessup is wonderful. They fixed my car in a timely matter . I live in la Quinta ca and I drive all the way to jessup for my car service . They are the number one dealership in the valley . I trust them with my car and they get it done right . Thanks for everything

Great customer service

I am extremely satisfied with the service I received at Jessup. Mariela orosco and everyone else that helped me were very welcoming, helpful and patient with me. Thank you so much!

Came for a test drive

I only came for a test drive, Andre Guilhhem made it so easy...I got what I wanted based on it being in stock[ On display in showroom], and at the lease I was looking for....

Buick Encore

I recently bought a Buick Encore from the time I stepped into Jessup Auto I was treated by friendly people. My sales person was Andre Guilhem, for me the greatest guy. He made the whole buying a car fun. He was with me thru the whole process and very good about explaining all the features of the car. The whole team was great. Andre,sales person, James,sales mgr,Cesar, finance. I had a great team.

Buying my Buick Encore

My sales person was Andre Guilhem. The absolute best. The whole buying experience was actually enjoyable. Very good at answering all my questions and going thru step by step how my car operated.I actually enjoyed buying my car at Jessup Auto Mall. So from start to finish everyone was super and Andre was there every step of the way.

Another amazing experience at Jessup

This is my 6th personal car I have bought at Jessup and have refereed more people than I can remember to purchase here. The pricing is always right, the people are super friendly and they treat you like family! I can not imagine buying anywhere else !

Great car buying experience

David Sverdlin, from Jessup Auto Plaza, the absolute best sales man I have ever came across! It was the experience that David gave my husband and I that made all the difference! Not only did he give us exactly what we were looking for, the shopping for a car was so easy and enjoyable! His focus was to make us happy and he did exactly that. He used our time wisely and it was a total hassle free shopping experience. I loved how he was a great active listener, who was friendly and easy going. We definitely recommended that anyone who wants to buy a car come see David Sverdlin at Jessup Auto Plaza! We will be a returning customer that wants everyone to have the same car buying experience we had! Thank you David and Jessup Auto Plaza! You guys are definitely the best!!!!!!!!!:)

Great car buying experience!

David Sverdlin, from Jessup Auto Plaza, the absolute best sales man I have ever came across! It was the experience that David gave my husband and I that made all the difference! Not only did he give us exactly what we were looking for, the shopping for a car was so easy and enjoyable! His focus was to make us happy and he did exactly that. He used our time wisely and it was a total hassle free shopping experience. I loved how he was a great active listener, who was friendly and easy going. We definitely recommended that anyone who wants to buy a car come see David Sverdlin at Jessup Auto Plaza! We will be a returning customer that wants everyone to have the same car buying experience we had! Thank you David and Jessup Auto Plaza! You guys are definitely the best!!!!!!!!!:)

Always Satisfied

I've always had excellent service for my 2012 Chevy Malibu which I purchased at Jessup. Ryan has always reminded me when my scheduled service is due which I appreciate.

5 star service

David made my first time car buying experience easy and comfortable. He listened to me and made it his priority to make sure i walked away happy. I will definatley come back on my next purchasse and have already told all my friends and family about my most enjoyable experience.

Completely satisfied

Salesperson David Frizzell was a great help to us answered all of our questions and went the extra mile for us and the entire staff were great as well, James also went the extra mile for us

Fantastic Experience

I recently purchased a 2009 BMW from Alex Ecklund. I have got to say he is hands down the best auto salesman I have ever had. From his kind, warm, and friendly personality to his excellent knowledge in the car industry. He went above and beyond making sure i knew everything i needed to know about my new vehicle. I would highly recommend Alex if you are looking to purchase a new vehicle.

Purchased 2016 XTS Cadillac

Great experience! From my first email requesting information on vehicles, to meeting a great sales representative, Chris Clark, to reviewing models, to trade-in and ultimately purchase of the vehicle.Smoothed, comfortable, no pressure tactics! They had the attitude "what can we do to help you buy this car...we want your business!"

Great experence

On 2/7/2016 I purchased a car from David at Jessup Auto. From the time I walked in his office David was the kindest sales person and honest man that I could have asked for. Love my car, and the treatment I received. Thanks David!

My experience with service at Jessup has always been great

I purchased a 2009 Hybrid Escalade when it was brand new. I live in Long Beach but have a home in Palm Springs. I prefer to have my cars serviced at Jessup in Palm Springs 120 miles from my main residence because of the great customer service and helpful attitude. My 2009 Hybrid Escalade was the first year of the Escalade Hybrid. The first 80,000 miles I didn't have a problem. After 80,000 miles some problems arose. The Hybrid system was covered under warranty but not all of the other parts were. Jessup knew these were related to the Hybrid system and worked out a special warranty to pay for the parts. Because of Jessup I purchased a brand new 2015 Escalade. This one is not a Hybrid but I knew it would be serviced correctly at Jessup. Here is a situation that I stayed with the Cadillac brand because of the dealership. What more can be said for loyalty. It works both ways.

Purchased a used 2006 Silverado 2500HD

My Sales associate Ryan was a great help in finding me a used vehicle that I was looking for. The problem was when I looked the truck over, I pointed out a few issues with the truck.. The main issue was the paint was peeling from the bed. I was informed that they were going to place a bed liner in it. I didn't want a bed liner so I asked if they would have it Rino Lined instead. The bed liner was going to be free but to have in Rino Lined, I had to pay and extra $500 which I didn't see was fair.. The second issue was there were 2 paint locations that were peeling and I asked for that to be repaired before further damage happen. They were not going to repair unless I paid. 3 days after receiving the truck, the paint peeled off the hood and the left side of the truck after it rained. Not what you want to see after spending $25000 on a truck and have mentioned to the dealer to have it repaired. The third was when I was signing the contract, they tried to sell me a Contract Cancelation Option Agreement. This Contract is pretty useless the way California wrote it.So now 3 days after receiving my truck, it is sitting in a body shop getting painted. Cost of around $650 for the hood, left rear pillar and left rear roof top. I contacted my sales associate and he said he would talk to his manager about helping out with the cost of repairs since I originally requested it. I have not heard back from the sales representative. He stopped responding to me. I eventually got ahold of the sales manager "James Isbell" who I was willing to work out a solution with me. He was very polite and wanted to make me happy with my truck. We came up with a workable solution that made me happy.

Great service

James our sales guy was very attentive to my mother's needs. Our purchase was quick and easy, we did not have to spend countless hours going back and forth. AJ the Finance Director had a great sense of humor. Overall, great experience.

Great Crew!

After a not so good experience at another car dealer, we decided to try one last place, just so happened to Jessup's. They turned the bad experience day and turned it into a good one. Went in looking for used but our salesman Art worked his magic and I left in a new 2015. Art and the crew were so friendly and helpful! Thanks Art!!!

Great Experience

I purchased my used car from James at Jessup. He was friendly and sincere and made my purchase very easy. I will always recommend James and Jessup to anyone.

No Pressure Sales

Billy Winfield is absolutely the best car salesman in the coachella valley.! You can tell he loves his job, and the cars he sells at Jessup Auto Plaza.

Purchasing a vehicle made easy.

Went on line to find a Chevrolet nearest to me. Checked those that were close and waited for call back. Jessup was first one to call back. Explained the truck I was looking for and told they had one in stock. Got in my old truck and drove down there. Within 3 hours I was heading home in a brand new truck with everything and more I looking for. Couldn't be happier.

Great Customer Service Above and Beyond.

I know things can fall through the cracks, but with your team of service personnel and with Matt Friederich leading the way they all bent over backwards to make sure the job was done and done right and that I was very happy. Matt took the time to show me things about the ATS and how to use them and so much more that I could not figure out. He also kept in contact with me as the work was being done. He is very professional.

THIS IS A QUALITY GARAGE BEYOND BELIEF

We were on vacation and desperately needed some repair. Upon arrival to the garage, our car was taken in immediately and work completed in 2 hours. What a fabulous facility, as well as expert workers who were top-of-the-line!!! They werevery friendly, and helpful as they explained what the problem was, as well as what had been done and why. We were impressed and pleased to say the least. This was a garage like none other, complete with a clean and comfortable waiting room complete with snacks!!

GM Recall Service

Ever since Saturn shut down, I've used this dealer and continue to return because of the great experiences with both sales and service staff. My selection and purchase of my current car was not only "no pressure," but instead very helpful. I give it 5 stars because of friendliness and competence, but most of all because they hold themselves accountable for highly ethical service.

best experience

Best experience I have on puchasing a vehicle I would definitely buy my future vehicle from Jessup ! Must see Art Ilano ! This guy has 5 star service across the board !

Tire replacement for Z06

Never been to Jessup. Very impressed with service and promptness. 5 star experience.The person who met me and took down the information was very thorough, followed up with a phone call next day when car was ready, answered questions about the nail in my tire, etc. Price is high for a tire but I know it's nothing to do with this dealership. Z06 back tires are expensive.

Jessup Experience

This is the most customer service friendly operation , I have ever experienced . Their entire staff is constantly making sure your experience was great . Wouldn`t think of going anywhere else .

Poor service

I took my 2011 Buick Enclave in to have the front struts replaced. At the completion of the installation, my windshield was cracked at the cowl and the service agent (John) acknowledged the crack and told me he would notify me when the replacement windshield would be in stock,.Two days later I received a call from John telling me the windshield was in and he set me up an appointment the following Monday. When I arrived on Monday (after rescheduling our day) I was informed that the windshield had in fact not been ordered and the agent (Lisa, subbing for John who was off) ) would have to speak to the service manager. After several minutes I was informed that the Manager was not available at the moment. Lisa told me she would follow up and I should hear something in a few days. A wasted afternoon and no resolution.

Excellent service department

Took 2010 SRX in for 30K service (we don't drive much). Sherry got the process going in her usual attention to detail manner (that's good) and we had an annoying rattle in the front suspension that Matt (service foreman) tried to diagnose in a test drive. He couldn't hear the noise but promised he would investigate. A day later and the car was ready although the battery had somehow died overnight we we had to replace that also. Matt had found worn bushings in the steering carriage and that ended the problem with the suspension noise (covered by warranty). All in all a customer focused team we can rely on.

The best in the desert area.

I have purchased different cars from various dealerships in the Coachella Valley throughout the years. No one comes close to matching the service I received when I purchased my car and having my car serviced. I believe a car and car brand are only as good as the service provided by the dealership and their service center. I highly recommend Jessup Auto Plaza for your next car purchase, car service and their commitment in maintaining the consumer's pride of owning their car.

Recall Notice service

Took auto for a recall notice. The service was prompt and employees very attentive and courteous. The personnel and service have always been excellent and efficient since I purchased the vehicle four and a half years ago.

Excellent experience

Working with Ilya at Jessup Cadillac was like having a personal shopper at Nordstrom. H took the time to learn about my needs and with the support of his management team was able to accommodate me. I could not be more pleased with his the level of service from Jessup, especially Ilya, and am a very proud owner of a 2106 CTS-V

A new car.

Had a great experience at the Jessup auto plaza. Everything from Shari in customer service who took great care of my car to the sales team who sold me a new car. Everything was amazing. Thanks.

Excellent buying & servce

I give Jessup Auto Plaza ab excellent rating based on my Buying a new 2014 CTS and the service follow up regular maintenance. The car had no problems and we love to drive it.Ryan Cohee has been our service rep for this and two other cars and he is very good to deal with.

Great Wxperience

Buying from Jessup was a great experience. The only negative was that I forgot to give them a $500. gift certificate that I got as a Christmas git from the dealer. They would not honor it when I did present it after the sale was completed. But the overall experience was very professional and I felt that the sales person listed to all that I had to say and gave me a great deal.

Body Shop

The body shop repaired a minor blemish on the rear of my Buick, and now I feel like I have a new car. When attempting to leave, it was determined the battery was dead which was replaced under warranty. The car was washed and the tire pressure checked.

Amazing Deal!

Hector Madrid made it a very enjoyable car buying experience. It was an amazing Black Friday deal and the car is wonderful. I would definitely recommend Jessup to friends and family.

New car sales

I was very pleased with service from show to paperwork. Everyone at the dealership made our comfort their priority. It was a great experience overall.

Greatest car buying experience ever

I knew exactly what I wanted and the price that I was willing to pay for my new 2015 crew cab 1500... With a little to no hassle the deal was made and I was driving home a new truck. Just so everyone knows I live Carlsbad Ca, and was only visiting Palm Springs for Thanksgiving week. I will drive 2 hours next time to repeat my next purchase for sure! To add something to the mix... I just found this out from my brother in-in law that he was part of the same fraternity at USC with the Jessup brothers! (Ledesma) BONUS

Alway Good Experience!

We went looking for a new car, maybe lease or buy. Decided to buy. Black Friday super deals,Bought New Buick LaCross. This is third car we have purchased thru The Dealership and From the same Salesman. David. He is so accommodating and fun to bargain with. Feel we got a great deal.Everything we were looking for. .

New 2015 Buick Encore auto lease

As I arrived Billy Winfield greeted me and provided the requested test drive. I was just starting to look for a lease replacement that was coming up. Billy provided answers to all my questions and was well informed on the Buick Encore that I was interested in leasing. It was 'Black Friday' sale and when I asked what the lease would run he had an answer for me in less than 30 minutes. He ran to his sales manager James who got right to work on the lease. They were fair and very up front with all requested information, no run around.

New Purchase

I purchased a new 2016 vehicle with the assistance of salesman, Art Ilano. This is a relationship I value as Art knows my needs and we have worked on new purchases in the past. I will continue to recommend him, mainly due to his individual attention he gives to me and those I have recommended to him.In addition, all the employees I have dealt with have been cheerful and their courtesy has been most appreciated. James M. Hilz

excellent customer service

Andre went above and beyond in helping me out and got me to the vehicle I really liked. Great customer service. Very pleased with Andre and the dealership.

KEITH&BARBARAP-Thermal, CA

I spoke with Gordon Stewart before I went to the dealership and he helped me find a car that had most of the accessories that I wanted . He was extremely knowledgeable and so helpful. We picked out the 2015 Buick La Crosse. Once we decided, we met with Perry in Finance and we signed papers that night and picked up the car the next morning. Staff was very professional and knowledgeable and got us the best deal on the car and great financing. I would not hesitate to recommend this dealership to anyone.

Jessup's Auto has the best customer service

I stopped into Jessup's Auto one night after I received bad service from I-10 Buick. I saw that Jessup's had the same car that I wanted except for the chrome wheels. I explained to Billy the salesman what had happened at the other dealership. He went to speak with his manager, James. James reviewed the situation and said they would take care of me. I got the car, the chrome wheels and an upgraded Boze sound system and Moonroof that were not on the other vehicle. I have had a BMW and a Mercedes and never received the service from them that I got at Jessup's. I love my Buick Encore.

GMC truck service

Well organized, knowledgable, friendly. I've been dealing with Walter as service rep for several years and am pleased with his work as well as his courtesy.

LOOK NO FURTHER!

IF YOU ARE LOOKING FOR A NEW CAR, LOOK NO FURTHER THAN JESSUP AUTO PLAZA. I FOUND A SHARP LOOKING SRX THROUGH THE EXCELLENT HELP OF GORDON STEWART. NEEDLESS TO SAY, I PURCHASED IT. TWO THUMBS UP FROM A VERY SATISFIED CUSTOMER!!

Fast service

Bought my corvette from Jessup and they take good care of it. My last visit was completed in one day. Car was washed and waiting for me.

Wonderful service

I have been taking my cars to Jessup since 2005. I have been extremely happy with the service, the professionalism and honesty. I will always have my car serviced with Jessup and I will buy my next car there also.

Very satisfied

Our Sales man was not pushy. He was very helpful and he tried very hard to make my experience as quick and painless as he possibly could.

Silverado Service

Service was completed as requested. Ryan, service representative, was professional and provided transportation as requested. Service was timely and complete. Vehicle was washed and ready for pick up without any issues.

Veteran's Day Save

My Marine son was home for Veteran's Day and we were going out to eat when the car's battery was dead on a 2015 car. Jessup said to bring the car right down and they would fix it right away. Not only did they fix it immediately, but they did the service recommended for the car, washed it and gave it back with NO CHARGE!! Now that's a GREAT dealer to have for your car. Thanks Jessup! for saving the day for my Marine and his family, BarbaraM

Excellent

I purchased my Cadillac from Andre Guilhem at Jessup Auto Plaza.He was most courteous, helpful and informative. This is my thirdcar purchased from Jessup. My first was from Plaza Motors 15 years ago.

Excellent Service

Walter in the Cadillac service department is always professional and able to resolve issues promptly. This is my sixth Cadillac purchased from Jessup and all have been professionally cared for.

Great Service

Time and time again Sherri delivers. The service is prompt , professional and on time. why won't i go back to Jessup? Highly recommend Jessup for all your GM service. you won't be disappointed.

Super Service

Having work done on my Corvette is so simple at Jessup. Sherri is so helpful. I make an appointment, drive in, have the work done professionally and completely, and I'm on my way. What could be easier?

Andre exemplifies the excellence of Cadillac!

We were so pleased with great care Andre provided both during and after our purchase! He has gone the extra mile to make our experience with our first Cadillac a delightful one!

Service

I've been to a lot of dealerships, this is truly one of the best. Service and body shop staff are amazing. I'm 2000 miles away from home, these people make you feel like you're right at home!

Great

Great experience .. Went in and came outa happy customer .. They answer my questions and didn't leave without a doubt. Would recommend this dealership to a lot of my fiends

Great friendly service

Everyone I dealt with at the dealership was very friendly. All of the features my truck had were thouroughly explained to me. My sales associate Hector Madrid helped me set everything up and even helped me get a better interest rate on my truck. AJ the finance officer was great very friendly and also explained everything very clearly.

Jessup Auto Plaza very professional!

Always very professional and courteous. Also very accommodating.

The "Best in the Business"

I have 2 Buick's that I have serviced at lessup for the last 15 years. Walt Canas takes excellent care of my needs on every visit. I am totally satisfied with the experiences I enjoy when I take my vehicles in for service. I recommend them highly!

Highly recommend!!!

What a great experience! Leased my first new car from Jessup and couldn't have asked for a better experience.

Best dealership - Jessup Auto Plaza

James Eccleston is my Cadillac man. . This is the the second vehicle I have leasedfrom Jessup. James does very thing possible to be a professional serving my Cadillac needs.

Always great service

Bought my car from Jessup, they have always given great customer service. Took my car in this time for a recall repair,they said it would take 1 1/2 hours and that what it took...I was in and out in quoted time.!!!

100% SATISFACTION!

I HAVE TO GIVE JESSUP AUTO PLAZA AN "A+" ! FROM THE TIME I STARTED LOOKING AT THE SRX UNTIL I BOUHT THE ONE I WANTED, IT WAS AN AWESOME EXPERIENCE. WITH THE HELP OF GORDON STEWART,INTERNET MANAGER. I AM A VERY HAPPY CUSTOMER AND ALSO VERY PROUD OF MY SHARP LOOKING SRX!!!

Great Service

Jessup Auto has treated me better than any dealership I have used.

Not What I Paid For

Oh, sure, facilities are great. Free ice cream and coffee. BIG DEAL. Spent over a grand, and they found stuff to do all right, but only one of the five things I took my Yukon into the shop about actually got fixed. You know how when you mention it to the service guy, they kind of look right through you. Next!

Wonderful, no pressure sales experience

Being disabled, I'd done extensive online research on several makes/models I was interested in. I knew their pluses/minuses which were consistent across the various sources I'd read. A car on Jessup's internet ad description perked my interest. I couldn't easily get out of the house and did not want to go through a "let me check with my manager" back and forth high pressure ordeal. With trepidation I contacted the dealer via their internet sales department. Brian Noble an Internet Sales Manager quickly contacted me. I explained my situation not being in immediate need, recuperating from a broken foot. I knew from research the value of the car [as well as my trade's value before I had broken my foot.] With minimal, no pressure negotiations we reached an agreement that was acceptable to me. Having not driven the car, I said I'd need to test drive it before agreeing to purchase and it would be very difficult for me to get there. Although we had all but confirmed my intent to buy, I had not signed anything obligating me. My salesman said he would drive the car to my house with the necessary papers drawn up. He had it detailed so it would be ready. Consistent with the reviews I'd read about the car, it met all of my expectations and then some. Without hesitation I signed the purchase papers. After the papers were signed, he drove my trade back to the dealership. My sales person, again, BRIAN NOBLE was absolutely wonderful throughout the entire process. I highly recommend him. He was so nice, helpful, low pressure, working with me to make my particular requirements not an issue. I let him know I used to prefer going to the dentist before purchasing a car. This was the exact opposite I'd experienced before. It was a no stress, no worry, no anxiety, and no last minute surprises transaction. To further show his professionalism, he checked with me a few days later that everything was alright after the purchase. He quickly addressed a few questions I had which were quickly answered and addressed over the phone.

GREAT SERVICE

Always a painless and thoughtful service experience.

John Wagg Customer Service

Outstanding Customer Service, I applaud John Wagg for going the extra mile for my wife & I.. Brought my Truck in for servicewith no appointment on Saturday 10/3/15 because a trip to Oregon needed to take place, Rear axcel leaking, got the job done and secured a car loaner for us. Your company is very fortunate to have him on your team. Respectfully,Henry Baldazo

replacing defective sensor

Part was ordered promptly, installed in a day and staff was knowledgeable and super friendly, as always.

Great Service , nice people.

When I went to buy my car Gordan was my salesperson , he was awesome and he followed through with everything and anything. He was awesome to me and my best friend. The customer service that he provided was top notch, no offense to any other sales person, he would be the reason I would go back to Jessup for another car someday and as well I have referred people to go see him,

Customer service is always #1

In all the 12 years I have been going to Jessup for service, I have always had good service and the work is always done correctly the first time. They treat their employees well and they stay. The outcome is knowledgeable mechanics who are familiar with General Motor cars which in turn leads to fixing the problem the first time.

Car purchase

If your are in the market to purchase a car, new or used this is the place to go.!!!!

Trusted, friendly, dependable service

I took my car to a local mechanic to fix an engine problem. Cost; $300...and still had the problem. I took it to Jessup. They fixed my problem and it didn't cost me a penny. It was covered under an "emissions" warranty that I didn't even know I had. (my other warranties had run out). You can trust these people to do a great job performed by the friendliest folks around!

Great service

Very good customer service really good people nice and friendly

No better experience

Buying or servicing a car or truck at Jessup is an experience that reminds me of family. Maybe that's because it is and has been a family owned business for over 75 years!We have purchased quite a number of vehicles from Jessup. They are our go to dealer in the area!

Best dealership ever!

Love this dealership! I drive a beautiful 2014 Cadillac SRX. From my lease to my continued service experience, Jessup treats me like a queen! Sherry Downey is the best service manager ever!

Easy Purchase-Excellent Customer Relations

I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was amazing! My parents are not savvy on the technology front, however, Gordon took his time with my mom explaining the technology portion and was so thorough in going over the "tour" of the new car. The Jessup family is a well-known family in the Coachella Valley and the personal attention they give their customers is top-notch, exceeding all customers expectations! I have referred friends and family to Jessup Auto Plaza and all have experienced the same wonderful service that we did. We will continue to refer anyone we know to Jessup, without hesitation!

Could not have asked for a better experience!

Was referenced by a good friend and never knew this great dealership that existed in the Coachella Valley. This is my first Chevrolet and I got to tell ya there is only one dealership I will ever experience moving forward. Jessup auto Plaza is A+ all the way around!

Customer

Love this dealership! I drive a beautiful 2014 Cadillac SRX. From my lease to my continued service experience, Jessup treats me like a queen! Sherry Downey is the best service manager ever!

Easy Purchase-Exceeded Customer Expectations

I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was amazing! My parents are not savvy on the technology front, however, Gordon took his time with my mom explaining the technology portion and was so thorough in going over the "tour" of the new car. The Jessup family is a well-known family in the Coachella Valley and the personal attention they give their customers is top-notch, exceeding all customers expectations! I have referred friends and family to Jessup Auto Plaza and all have experienced the same wonderful service that we did. We will continue to refer anyone we know to Jessup, without hesitation!

Easy purchase and great price

I was able to pre plan my visit with Brian Noble over the Internet. When I arrived Brian was waiting for me and already had everything lined up for an easy purchase. The finance department was more than fair and Jessup Auto made the car purchasing experience very comfortable. Brian follow that the sale several days later to ensure I was a happy customer. I look forward to visiting their service department for my regular maintenance.

Horrible Experience

If I could give 0 stars I would. Worst experience from a dealership I have ever experienced. My family has worked in the car industry for a long time and to be treated the way this dealership did was absurd. We tried to buy a vehicle from Jessup for four weeks. A vehicle that Jessup has had on their lot for about a year because it is way overpriced. When offering Jessup a fair deal still slightly over market value they turned us down. In addition it took us those four weeks just to get that answer. We tried working with two sales managers, a finance manager, and two sales men who were unresponsive and unprofessional. If you are looking for a fair deal, good customer service, and a local business to support in the valley this is not the place. I will never return, or recommend anyone to Jessup.

Very Happy First-Time Customer

I purchased a car yesterday and the experience was wonderful. Specifically, they were honest, fair, and very straightforward. Once we reached an agreement was reached (which only took about 10 minutes- none of this lengthy going back and forth; "my manager says this" and "my manager says that"), I literally braced myself for the pushy pitch about extra warranties, packages, and hidden fees. Previous experience tells me that is where the real cloak and dagger techniques are used; even at Costco certified dealerships. I am so excited to say there were NO SURPRISES and no extra costs I had to fight off! I kept waiting for something to be different than discussed but it never came. It is a family run business and it really felt like they were more interested in me having a good experience than getting every last penny out of the transaction they could.My experience was genuinely a great one. I will be going back to buy a car for my wife in a few months, I have referred my elderly father to them as well as a couple friends.

Thank you ken Deal

My name is joe Diaz and i would like to thank ken deal for his help with my new perches of my 2014 silverado ..I will refer ken deal to friends and family ...best experience I ever had at a dealership ...

This was an outstanding experience in buying a car. Glenn...

This was an outstanding experience in buying a car. Glenn was patient & thoughtful as we went through the process of buying our car, despite the fact it took several weeks for us to settle on the model we bought. We will go back to Jessup Auto Plaza.

Jessup Auto really makes you feel like family, not just...

Jessup Auto really makes you feel like family, not just anyone coming in off the street. From the purchase to the service we are treated like we are the only thing that matters. I will never buy from any other dealer. Jessup Auto is upfront and honest. Never the run around. They stand behind what they sell and all of their products.

Best Experience Ever

One of the best car buying experiences we've had... I want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our questions completely. Thank you again for being so competitive, nice, and helpful. I would recommend Jessup Auto Plaza to anyone looking for a new car. You will not find a better dealer anywhere.

One of the best car buying experiences we've had... I...

One of the best car buying experiences we've had... I want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our questions completely. Thank you again for being so competitive, nice, and helpful. I would recommend Jessup Auto Plaza to anyone looking for a new car. You will not find a better dealer anywhere.

family owned dealership

I just bought a new car from The Jessup auto dealer. The sales person was outstanding. He didn't have a problem with us driving a couple different models. The purchase of the car was the best experience I've had in the desert. I will buy my next car from Jessup.

I live in Santa Monica and I was stranded in the palm...

I live in Santa Monica and I was stranded in the palm springs area with a overheating vehicle. My trusty 2006 gmc sierra finally let me down after 129,000 miles with almost no repairs needed. I was fortunate to be directed to Jessup by a helpful AAA tow truck driver and that is where Scott came in to my rescue. Scott was very helpful from the moment he answered the phone and continued from start to finish to amaze me with his great customer service. I am not usually one to complain or compliment someone but I really feel that Scott went way beyond the normal call of duty and he deserves to be recognized. I have a close friend in palm springs and I think I will come out and visit when my car needs regular maintenance as Jessup will have my business from now on. My next truck I will give Jessup Auto the first chance to sell me a new one. Scott & Barbara G.

Once again I have wasted my time at Jessup Auto for...

Once again I have wasted my time at Jessup Auto for service to my 2010 Malibu. I was there for over 1 hour and 45 min for an OIL CHANGE. Plus they STILL couldn't find the problem with my turn signals, yet, when I drove off the lot, the same problem exists.

Great place to do business. Professional and have worked...

Great place to do business. Professional and have worked with them for 15 years.Recommend them as a servicing and sales dealer. Servicing is completed within estimatedtime frame and don't think they are any more expensive than an independent repair shop.I know I am getting manufacturers factory parts, the technicians have been well trained and I think they do a great job.