Jeff Smith Chrysler Dodge Jeep

Great Service

Mr. Arthur made sure I had everything I asked for on the car I wanted and made sure I was approved before I drove 2 and a half hours to see him and the car he picked himself. I was more than satisfied with the car and my purchase. He was very helpful and had a great personality that made me feel comfortable with my purchase. Thanks also to Mr. Peter Smith who is the reason I have a cat to begin with and now the car I have wanted to upgrade to. I am greatly appreciative and love my new ride.

Employee accommodation in service department

Had my 2007 Commander in for recall then in for diagnostic check on the engine. Bad news was that the engine needed replacing. For such bad news their service representative Becky made a very bad situation as pleasant as possible. Every visit there I was greeted with kindness & respect. Just wanted you to know having worked with the public I know the importance of good customer service. Becky does an excellent job.

Great Service

They got my car in on time for recall repair. They gave me a ride home and back pick up my car when repairs were done. The service advisor was very courteous and friendly. The entire experience was awesome!

Fantastic Dodge Service Staff

Julie our service advisor was amazing, honest, and understanding. She didn't treat me like I was just some random number coming in and it restored my faith that actual humans are employed occasionally at dealerships, not just monsters. Also, Stacy fixed our car to better than it was when we bought it from Five Star. Thank you, Stacy. You have restored our faith in Dodge.

Great customer service

My car buying experience was beyond my expectations. Great customer service from start to finish. If I could give them 10 stars I would. If you are in the market for a car Jeff Smith Chrysler is where u want to go

Best Dealership Ever

I GIVE TEN STARS. They was so nice and they never gave up on me. With bad credit and little money down, I walked out with my dream car. I suggest anyone to ask for Mr. Dwight. He is heaven sent. I thank God for them. I promise you will be a satisfied customer.

Great service that was affordable and friendly

Excellent Service and knowledge of services by service department. The waiting area for the service department was very nice and comfortable. Affordable cost of services.

Great service

Mr Gary Wood cares about his customers and it shows. Thank you for getting us in and out in a timely manner.

Great Friendly Service

I was feeling a little unsure about transmission in my Jeep but was put as ease with good news. The price was for the service was fair. I was promptly greeted by your service advisor (Michelle Dunnaway) She was prompt, kind and professional. She is an asset to your company.

Quick and easy

Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel free! Got a great truck,

Great service

Always friendly at check-in. Sitting area, bathroom, showroom,etc. are all very clean. Called me when car was ready for pickup. Quick checkout.

survey

clean, friendly, and female service manager, but I don't think its customer friendly to see sales people , all of them walking around showroom on their cell phones with personal calls and carrying coffee

2011 KIA Sorento

Clarity of needs and time taken to complete work was good. Listened to my complaint of the air bag issue but can do nothing except replace. I felt they should take up this issue with cooperate because of so many complaints on internet.

GreatService

The Staff was friendly and we were able to find to perfect car within the budget we were looking to spend.

Quick service

Very quick considering the issue and confirmed my diagnoses. Swapped out my bad transmission fluid temp sensor. Car drives like it did when I bought it.

Great service

Definetly would recommend the service department, very friendly and not pushy like the sales department. Very pleasant experience. Will use them again.

Great team of sales and service

They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience a wonderful one.

Good service

Scheduled appointment was on time. Friendly reception and answered all my questions professionally. Service personnel are very knowledgeable and experienced on their products along with advising you about recalls and vehicle update from the factory.

Great service. Very helpful

Go beyond to help you get what you want and treat you with respect and dignity. Excellent staff in all department.

Great service, clean facilities; refreshments

So fast and efficient - all the dash lights came on - I was scared to death; called them and they told me to bring it right on in - took me right in and fixed the problem - didn't charge - still under warranty - Praise God for Jeff Smith Kia Maintenance!!!

Great service

Quick service.. Easy to schedule and finished in adequate time frame. Service writer understood my needs and was very professional

Find another Dealer

I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but now Ive got the message.....Sales manager offers minimum book (KBB) for trade but expects 97% of MSRP for their vehicle. He claims that's how "their" market is performing, implying that KBB is wrong even though it is zip code specific. Also, ridiculous up charge for Nitro fill and appearance package. Seriously, do yourself a favor.....Find Another Dealer!

Service appointment

My vehicle was taken at the appointment time and updates and explanations of the service required were made until the car was finished.

Awesome service experience

Friendly service and fast service. The service manager is top notch. She is better than I have seen in years.

Wonderful service and facilities!

The service technician was very courteous and helpful. My car was actually ready sooner that I expected and I was called on my cell phone to let me know it was ready to go. Excellent service!

Great Sales Team, Clean facility

No hassle, no problems, Great Sales Team. Rudy Satcher and other did an excellent job at getting the the best possible deal to fit my budget. My Thanks to all that helped.

Thumbs up to Jeff Smith Kia

Everyone we came into contact with at Jeff Smith Kia were extremely nice, they all wanted us to be happy with our car chose and were eager to help find the exact car we were looking for.

Fast service, friendly and knowledgable staff

Fast and friendly service. So glad we decided to purchase our new vehicle from this dealership. They are just great and make sure our maintenance process is worry free! We are really enjoying our new vehicle and have no complaints!

Great service, clean environment,and professional

The warm greeting received once I arrived for my appointment, Ms. Julie greeted me with a smile acknowledging my presence while she was helping another customer. Also the salesman I met was not pushy, but respected my decision and asked for a contact number to schedule future appointment , if I am interested in purchasing a new vehicle.

Great Services

The staff was friendly, very helpful, and made the process very easy. They also helped out a lot with making the entire process go faster than usual.

Rip Off

Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insulted, you'd think I was in the wrong. Attitudes changed, numbers changed. Then I called my salesguy a scammer and he got up out of his chair to argue with me. I almost believe that had I challenged him to a street fight he would have engaged. Sad, too, because I bought a car from them 5 years ago and wife just bought a car and it was probably the most pleasant buys of our life. When the young manager came in I told him I'd be filing formal complaints on the way I was treated and rather than talk me out of it he said I could leave! They would not do business with me. Completely shocked at my treatment. I only gave them a two because of how well they treated my wife.

GREAT SERVICE

Great customer service. Great Facilities and just great staff.I have been a customer for many years and I continue to be loyal.

Kia Survey

I was immediately noticed and helped. Julie was friendly and helpful, took me to the waiting area (this was my first visit), showed me around, gave me the remote for the TV, very helpful and friendly. Told me how long I would have to wait (very accurately). Told me what to expect on the next visit and the cost.

Great service

The salesman Kevin Griffith was very friendly and honest. And willing to work with us and around our work hours.

great service

promptness of service staff..comfortable waiting area..quick check out.was able to ask questions with complete understanding of what I was actually asking

Convenient service

Quick, easy, and convenient service all around. Leah always explains everything to me so there are no suprises. I appreciated being dropped off and picked up at work.

Services

Service technition was knowledgeable and discussed each service in detail with me. The facilities were clean and comfortable. Staff was friendly.

Great service

Friendly and professional. I received excellent service and was treated very well. All of my experiences at this dealership have been very positive.

great service very friendly

Rufus took the time out to make sure I didn't leave without a vehicle. He's a very dedicated salesman will go back to him again

Great service

Fast an friendly service Shae Smith did a.wonderful job and took care of us from the time we got there until we left.

Had what I wanted

My sales person was helpful, but not pushy. He worked very hard to get me the car that I wanted.

Tracy Simpkins service

The service clerk explained everything, how much it cost, and why I needed the service. I didn't have to wait to be checked in for my service.

Great Customer Service, clean facility

Everyone there was extremely nice, and willing to help me find the right car that was perfect for me. I gave a budget and they never tried to talk me out of it. I liked that.

Service for Kia

Quick and easy. We arrived at the appointment time and the vehicle was carried to the back is just a few minutes. Service was completed and we were out is less than a hour.

Top Notch

Shanna is wonderful! She goes above and beyond from the moment you pull your car in to the time you pull away. The wait time is almost nonexistant. I got ny car in no time on a Saturday morning.

Great service

I trust Arthur Deriso is working to find the best deal he can to make sure we are staying within our budget.

Great service, quick, and clean

It was smooth and quick. For some reason this is reading as a 4 star review...but I give it 5*****!!!

Capdaddy

Salesman Al Hardy was very professional as well as German Enamorado, Finance Mgr. They are truly assets to your dealership and should be recognized accordingly!

Regular maintenance on new vehicle

We have been using Jeff Smith Chrysler Dodge Jeep for over 5 years now, and have never had a problem with them handling and fixing our vehicles.

Oil change

The service performed as expected and in a reasonable amount of time. The price of the oil change was fair.

Great Serivce, I had warranty work done on my car.

The friendly service from Shay, she was very informative about what I needed done to my vehicle. I had warranty work done and she took car of contacting the warranty dept.

Facility was comfortable,service off the chain

Liked the friendliness and expertise in getting my problem taken care of and repairs done as scheduled by service representative.

Great service.

Your service sales person, Tonya, was very informative and helpful. She did an outstanding job. Tell her "thanks" from me.

Parts

Al Hardy was very helpful in process and took time to make sure all our needs were met. Make sure car was clean and went over the systems of my Kia Soul

Great Service

Very helpful and friendly personnel. Each time I visit this dealership they are helpful and always friendly. The service is great and I am usually in and out in minimal time.

Truck Purchase

Great Truck buying experience!! My salesman (Adrian Johnson "AJ") was willing to assist in anything that I needed! My former salesman at the Chevrolet dealership "Myron in Byron" turned me onto AJ since I was in the market for a Dodge Ram. I would also like to give a big "Thank You" to Mr. Jeff Coker! He negotiated with me superbly and actually helped me to make my decision! Would like to give props to Mr. Everett Tarver and Mr. Mike Smart who also got involved in my transaction and were very professional from A-Z. If this message gets to the boss himself "Jeff Smith", please relay that I had an awesome experience and will continue to shop for vehicles within his dealerships!! Great Job Gents!!

Brenda

I felt everyone had my best interest at heart and not just trying to sale a car customer service was awesome especially Mrs.S.Johnson at Jeff Smith in Perry Ga.

Awesome experience

Al Hardy was very sweet and patient. He didn't pressure us and definitely made us feel very comfortable with the whole process!

Great service

Friendly staff. Very professional. I always enjoy coming in for service cause I know it will be fast and accurate

Great service

The sales guy was very helpful in my needs of what I was looking for in a vehicle. Everyone there is very friendly.

Great service

Very courteous and knowledgeable techs. They promised me a time for my vehicle to be ready. And they were 15 minutes ahead of time

Great service

Friendly customer service, fixed all my problems! The worker did everything I asked and was very good with communication. He explained everything in full detail

Great customer service does exist!

I came in contact with several employees and everyone was polite and friendly, but Julia exemplified great customer service. Because of that I will be returning.

Great service department, Friendly sale personal

Everyone is friendly and wants to help you. I have told friends about your dealership and told them to go see you for a great deal.

great service

service reps were curtious and explained my problems and cost. repairs were completed quicker than i expected and fixed my problems .

Great Service

Tonya was very courteous and helpful! The mechanic did a fine job of diagnosing and repairing our 2007 T&C. We appreciate the loaner vehicle we received. Thank you for your help!

Great Service

Shea was very professional and handled my vehicle service needs quickly and efficiently. It is ridiculous to require 20 words for feedback.

Awesome and Friendly Service

The staff was very knowledgable and extremely friendly and made the whole process smooth and carefree. We won't w using any other Kia dealership only Jeff Smith!!!!!

Great purchase experience

All representatives were patient, answered questions and were attentive to my requests. All staff members were friendly and seemed happy to be working there.

Great service, knowledgeable employees

The sales person Shamone was very resourceful. Such an award winning smile coupled with making the customers feel wanted. Courtesy bottles of water, cared for my needs, wiling to please and great with follow up calls. I searched different Kia Dealerships and Shamone with Jeff Smith Kia was the only sales person to return my calls.

Review

I always have a pleasant experience when I get my car serviced at Kia. All the staff is very professional and friendly.

Service

We came in without an appointment and we were seen in a reasonable amount of time. Is that enough words?

Great service

Everyone was very friendly and made me feel comfortable - almost family-like. Even though I had an extended wait for the services I was always greeted and treated with the utmost of respect. From the lady who set up my service to the salesmen I chatted with, I always felt welcomed.

Best dealership anywhere.

I was not pushed into trading my Sorento. They came to me and told me what they would do. it was a good deal. AJ has been so nice and called to check on things when I traded in 2013. And said he would still check in.

excellent service

Set my schedule up for oil change and detail and all work was done in a timely manner. Service Dept. done outstanding job.

Nice place and people

Very pleased with the service. The staff is very friendly and helpful. Facility is always clean and welcoming. Would recommend!

Service

The personality of all of the service staff and the professionalism shown was quit exceptional. There was also a confidence in the way that every thing was explained.

Service was done and car ready at agreed time

Clean, neat service area. Car was serviced and ready at the agreed upon time. Friendly and helpful employees. Will continue to use Jeff Smith Kia in Perry

Awesome Service

Always nice, knowledgeable, and respectful. Clean waiting area, in which, they offer complimentary coffee and water. It's always a pleasure to get my car serviced with them.

Awesome service

The associate in the service department was very professional and was able to answer my questions politely. She was very friendly and seem to know how to communicate well with her customers.

Eva D Clance

on husband car we had a detail job and had to bring car back to correct problem on car were they put wax on the black trim of his car and is still messed up I think they need to redo his carand fix the problem the detail folks did to his car

Too Good to Pass Up!

Mr. James Williams did an incredible job convincing me to purchase another car (#3) from the Jeff Smith auto group... I was only shopping for a later purchase at the "end" of the month, I don't know how he does it!

Great service

Staff was professional and very helpful. The process didn't take long, and was very happy with my purchase. Happy customer.

Easy going

Not pushy, Friendly,bend over backwards for you. Answer all your Question, if they don't have an answer they find out for you

Routine Service

The service and staff are fast, friendly and very courteous. Always willing to meet my needs. Staff treat me with the utmost respect.

Service Department

Great customer service department,(Peter) easy in & out, keep up the great service, Easy to schedule and did not wait long at all for standard service & tire royation

Great service, good selection

The kind atmosphere and the selection of vehicles was astounding. I will definitely be a repeat customer and pass the dealership on to my friends

Service

I didn't have appointment and they fit me in. They were done with car with In reasonable time. It was a nice experience.

Promise Keeping Service

The service manager and the team kept a promise to fix my problem car. This was accomplished. I traveled through 4 states since my car maintenance was completed and I returned this week for an oil change simply because I stay on the road as a professional. My car is like "new" now. Thank you all for what you do.

Great service

My service advisor was amazing!!! The car looked great out of detail! They kept well informed. Rental service was also amazing and quick.

Superior Customer Service

Salesman Arthur and Finance Manager German went over and above their normal duties to assure I got the best deal at the agreed price. These guys were fantastic when it comes to customer service. I couldn't ask for 2 better men to do business with.

Great service

I like how everything was explained to me and was not rushed.The sales person provided information to me about the car that I would have never known about the car if it was not for him.

Clean facilities and politeness of the employees

No pressure to have maintenance done on my vehicle, and expeditious service. Was taken in as soon as arrive and did a check of all my fluids and safety features.

exellent and courteous service reps

courteous service reps with efficient and quick service. Customer waiting area could be brighter decor wise. It is the same when previous ownership was at this location

Great service

Shay is always so polite and easy to deal with. I always ask for her because I know I will get results. Never knew her until I starting dealing with kia over 2 years ago.

Great car for the money

Everyone was very professional and courteous; from the salesman, to the finance representative, to the general manager. They all really made me feel comfortable with my purchase.

Great Service on car and great customer service

The women at the service desk were very helpful and nice.Service was done in a timely manner and the waiting area was nice.

Great Customer Service!

The best thing the Jeff Smith service department has going for it is the young man working at the front desk, Peter. He epitomizes what quality customer service should look like. I have had EXTENSIVE experience with the service department and, as a result, have had many opportunities to observe the workings of that department. I can't imagine the department being able to function without Peter. Seriously, if he were to leave Jeff Smith I would seek service elsewhere. Jeff Smith should seek to hire more employees like him.

Pleasant experience

The ease of the entire experience and the pleasant and professional treatment of the staff, from the gentleman who told met me as I drove into the service entrance to the people who took care of my service. Answered my questions easily and so I could understand. Thank you

Good experience

Good experience, very professional overall, waiting room is clean. Offers refreshments: bottled water and coffee. Service staff always explains service recommendations and options.

Quickly decided!

Didn't take long. Didn't waste time: cut & dried/straight to the point! Very professional & couteous! Thanks Jeff Smith KIA!

Service with a bang.

Ease of scheduling service and friendly personnel of dealership. The experience was not at all stressful. I will continue to use this dealershipl

Great service

Service was flawless. Service rep. Was "on the ball" and she knew her job and did it well. She was very pleasant and friendly.

Kia Survey

I was immediately noticed and helped. Julie was friendly and helpful, took me to the waiting area (this was my first visit), showed me around, gave me the remote for the TV, very helpful and friendly. Told me how long I would have to wait (very accurately). Told me what to expect on the next visit and the cost.

recall and service call

The quality of time for my vehicle's service visit and the professionalism of the staff at Jeff Smith Kia in Perry, Georgia was top notch.

Awesome Customer Service! The staff is so pleasant

Customer Service is ALWAYS A1!!!, I love buying my cars from people who appreciate me as customer. Keep doing what ya"ll are doing!!

Service with Kia

It was a quick service. The people we very friendly and made 100% satisfied. I defiantly plan to cone back for my oil changes and wherever else I need.

the waiting area was clean. coffee .all was helpfu

In and out. I did not have to sit all day. Attendant was helpful. Friendly made sure I was comfortable

Great service.

Jeff Smith Kia has always been helpful in servicing our vehicles and helping me with maintenance problems. We have been working with them for about six years.

Quick Turnaround

Timely assistance on the phone & in person. Waited on service to be completed in comfortable area. During check-out the bill was explained in detail so no confusion on what was warrantied.

Service

The promptness of bring received into the service area. and the thoroughness to details of my needs. Example the recalls noted on my vehicle was taken care if

Repair

Close to where I work made it easy to swing by during lunch for what should have been a easy fix

Great job as always

Every time I call to either schedule or inquire, Gary Wood and his team show what Customer service is all about. They show the difference between collecting a check and truly caring! You can't teach those Qualities they are instilled in the few of us.If KIA is reading this, this team is a big reason you have success in this area, at this level a Thank you is not enough. Please find it in your budget to award this team monetarily.

Accomodating

They were very accomodating to my family's and my needs. Can improve on speed of information given. To anyone who is going to look for a car you should shop for cars early when you are alert, tons of information.

Great Experiience

Friendly, professional and no pressure, great experience, very knowledgeable staff, Thanks Arthur, once again great job Ya for Jeff Smith Chrysler Dodge Jeep !

recall for KIA Serrento

the dealership was very quick and very friendly, helpful. Great job done by Shay for information and detail on the work to be done.

great service

They got me in and out in no time. Also while I was waiting they let me test drive a 2016 Jeep Wranglers which I thinking about getting one and if I do I will purchase it for Jeff Smith. Rufus Royal goes above and beyond to make sure everything is good on my behalf.

Great service

Very friendly ladies working the service center. Services my car needed were explained very well and service was complete 30 minutes before the promised time!

Great service.. Except for the flies

The customer service given.. In addition to how the salesman continue to make sure they can give you any assistance if needed.. The people and atmosphere is very inviting.

Excellent experience

just dropped it off and all work done in a timely manner. Got a full detail and the guys done a great job. Truck looked new again.

Very Professiinal staff

I always have a pleasant experience when I come to the dealership. Everyone I have encountered has always been very professional.

Above average service

Time employees spent answering my questions and explainingwork that needed to be done and how they arrived at troubleand corrective action.

5 Star Service

I feel confident about the tracking of the services for my vehicle. I scheduled an oil change, but also got my tires rotated. The staff was very friendly and helpful.

Good Dodge Service in Middle GA

Easy appointment, pleasant service rep, did the work when you said you would, did not try to push extra work that was not needed...

Timely service

Car was taken at appointment time and representative gave me updates on progress and made sure all applicable service credits were applied

A+ operation

I have never had a problem with getting in to get service done and my service have been A + always. They know who I am and treat me with respect. Hats off to the service department and who heads it up Mr. Gary Wood.

Dealer Away from Home

Staff helped me get my free oil change, wipers, and cabin filter with only a picture of my certified letter, my letter was lost in the mail from my home to here where i am working

the good guys

good people, good product , I tell everyone I can - How good the Jeff Smith group is and how well they treat everyone.I am a big fan ,good people, good product , I tell everyone I can - How good the Jeff Smith group is and how well they treat everyone.I am a big fan

Convenient location

That you can call ahead and schedule a time and the service department is ready to help you when you arrive. The service personnel are professional, courteous and answer your questions.

Kia Service on vehicle not bought at Jeff Smith Ki

I used Kia Service Center for my Kia that I did not even buy from Jeff Smith (side note: I did look with you guys but you did not the year model I wanted in 2013) and Sha along with your Service Techs were very professional! I could not have asked for any better service. You guys were able to find the crazy squeak squeak that could not be found by another service department for almost a year and a half and they still could not isolate the problem. Thank you so much!!!!!! Pam B. :0)

Amazing Dealership

This is the second vehicle that I have purchased from Jeff Smith in Perry, Georgia and each time the experience was amazing, friendly, simple, and east. I cannot say that for the other stores Jeff Smith has but I would recommend that they follow the same thing that Jeff Smith Perry is doing.

good salesmans

The Salesman explained all the option on the 2015 suv very well. The whole deal took about 2 hours . This was the second time I have purchased from a jeff smith dealership. I would purchase from them again

Vehicle Service

Shay is such an asset to your business, They are always very professional and always eager for you to have a positive experience. I have enjoyed my KIA and like doing business with you.

Great car buying experience

The experience that we had with Jeff Smith Kia was great. We wouldn't hesitate to refer customers to Antoine, he was incredibly patient and very focused on making our experience fantastic. The staff at Jeff Smith Kia was respectful, helpful, and never overbearing. We thoroughly appreciated their time.

SATISFACTION DELIVERED

I liked the fact that your advance sales reps listened to what my preferences were and respected my wishes. This started the sales process off on a positive note.

Car Maintenance

Explanations given to me about what my car needed and the service that was going to be done that day.

Rip-offs on trade-in

I went to have a safety-recall done on my Jeep Liberty. While waiting for my vehicle to be service, I was walking about the lot looking at the new jeep, when a sales people came up and starting talking to me. I decided to buy a new Jeep and was promise one price for my trade-offs, and I trust I would get that price for my trade-offs, because I was treated fairly in the past. Not this time, I should have read the sales paper before signing, because they only gave me have that price. And then they had the nerve to call me the next day to talk to someone that was interest in my Jeep. I should have treated them the way they treated me. I will never trust them xxxxxx again.

great service

Getting my Kia serviced was no problem.The tech was very knowledgeable.But there where two salemen in the showroom that became very loud they seemed to be in some disagreement about something. I think they could of handled their situation different.

My Kia experience

I was greeted outside as soon as I got out of my car. Several of the staff came over to me and introduced themselves and everyone I encountered made sure that I was comfortable (I am disabled). No one insulted my intelligence by assuming that just because I am a female I didn't know what I was talking about or didn't know what I wanted and required in a new car.

Great Service, and nice people.

Everyone was very nice and helpful. Great Service and very clean.This is my first time buying a Kia and it was a good experience.

Pleasant

It was a very pleasant, friendly, and Courteous experience. I thoroughly enjoyed the visit, and I would refer family and friends to the dealership.

POWEFUL Sales Team!!!

Shelly Palma! This young lady was the reason we were able to purchase our new Kia! She and Al were very professional, genuine and understanding. My wife and I had already been discussing purchasing another vehicle within the next two years.

Great Experience

Everyone, from the initial contact (Shelly) to the salesman (AJ) to the finance agent (Chris) were friendly, knowledgeable, and eager to assist. In addition, the showroom was comfortable and welcoming. The purchase occurred quickly and the process was easy. when the time comes to purchase another vehicle, I will definitely choose Jeff Smith Kia.

Efficient service personnel

Service personnel is always efficient and professional. I experienced an over-bearing salesman by trying to make a sale... after about the fourth "no", he kept on, he then proceeded to bring my file to me in the waiting area, telling me the interest rate used for my 2013 Optima. Other customers waiting heard him and I don't think my financial status with KIA was none of their concern. I know he was trying to make a sale, but I didnt appreciate his "pushy" approach.

Awesome Service

Fast service. I pulled up and after check in they took my car straight back and began the oil change process.

Great Service

The ability of the mechanic (William Hursey) to accurately diagnose and repair my truck. The rest of the service department was very professional and treated me like a valued customer. I appreciate that.

EXCELLENT SALES & SERVICE!

We are very pleased with Kia Dealership. The staff is very helpful and is always willing in answering all of our questions and concern in a professional way. Thanks!

Great. clean facility and professional staff

I liked the professionalism from the staff. Their willingness to make sure you were comfortable and understood what you were purchasing.

Great Job

Everyone I spoke with was very good at what they do, And concerned about getting the job done right. Even down to the lady taking my payment. Great job everyone. I have already spoken with a number of my friends about your good service.

Outstanding Customer Service

The courteous, polite, professional service rendered was nothing short of spectacular. There aren't enough words to communicate how good I was treated. The respect rendered had been heretofore unknown and it really felt good to be treated like a living customer and not just another source of funds.

Raymond B.

Peter in the service department was extremely professional and made feel very comfortable considering we were just traveling through but needed work done in order to continue on our vacation. John was our mechanic and did a great job of getting us back on the road. We were so thankful that you're were open July 4th and were able to save our vacation.

great service

The service was very knowledgeable and took great care of us and treated us outstanding I would definitely be returning for service

Very good customer service

Called and set up appointment to have recall issues handled that my local dealer could not handle. Phillip Washington treated me with kindness and respect. Set up appt. took me right in when I arrived.

Great sales experience

No pressure sale. Salesperson was helpful in every way making sure I got what I was there to get. My thanks goes out to the entire sales team for assisting me in making the right choice of vehicle that best fit my needs.

Great service

Always good customer service. My service rep was great. He was a pleasure to work with and helped me a great deal.

Best Dodge service dept in middle GA area

Your service dept ensured the part was available for me prior to bringing in my car for service. This step has been overlooked at other service departments. I appreciate the planning of the service work to be performed.

Jeff Smith Dodge Kia

Every one is so friendly and helpful- especially Phillip. They always do a good job on our car and are courteous and polite.

Jeff Smith Chrysler, Dodge Jeep service department

My check engine light had came on while I was in Perry, I took it straight to the dealer. It was close to quitting time but, they found the problem and since the car had a recall on it anyway they kept it but, got me a loaner for the night. I was very pleased with that.

Great Service, Great Facilities

This Service Department has to be one of the best in the country. They were quick, kept me updated and did a fantastic job on my truck.

Great service

Brian is always customer service friendly and he is very detailed in his explanations of the service performed on my car. It is always a pleasant atmosphere.

Service

Service was clear and concise when updating me about my car. He explained some issues with my car and was willing to work with me on getting my car fixed. He didn't try to push me to fix my car on that day, but was willing to work on my schedule.

GREAT SERVICE

At the dealer to get my rear cargo door fixed. Kia staff is very helpful. I was in and out in about an hour. GREAT SERVICE TEAM!!!

Great Service

Came in they were joking me and took the keys and finish up with my car less than an hour

Professional, and great work ethics.

All the personnel were very helpful, professional, and timely in their actions. Work ethics were present, and friendly service, made you feel comfortable while you were waiting too!

Great customer service

Brandon kept me informed on what was being done and explained things that needed to be done . The facilty was a little chilly but seating was comfortable.

admiralable service, clean location, friendly peop

I like the professionalism that is tried to be carried there and how they let you know what needs to be done to keep your vehicle in top running order.

great service

The maintenance dept employees were very nice and courteous and was always letting you know your wait time. Very good customer service in that department.

Jeff Smith Kia

Everyone was polite and helpful. Work was done in a timely manner and double checked when there appeared to be a problem.

Great people and great service.

Everyone at Jeff Smith was very helpful, answering all our questions and making us feel very important to them. Would definitely tell all our friends about our experience there.

The best car buying experience I have had.

Great sales staff excellent finance crew. Rudy and mike were excellent salesmen. They listened to what I wanted and helped me find exactly what I needed and wanted. Jesse and the rest of the finance team then worked to make my dream a reality. I believe I dealt with everyone at some point however this is what helped make this a great experience.

nice dealership/parts guy was very nice

Rudy was very laid back and easy to deal with. I am not a high pressure kind of guy. He was not made the buying experience awesome. thanks again.

friendly employees

listen to my request and showed me only the cars in that group without trying to sell me something i was not interested in.

A very long day!

My most recent experience was rather disappointing. I scheduled regular service and a car wash over the phone. Very easy. Very pleasant. The service person on the phone told me there were two recalls on my car that would be taken care of as well. Great. So easy. On the day of the service, the people working on my car acted like they didn't really want to do a car wash. Then, when I got my car back, only the outside had been done and it wasn't done very well at all. It was still dirty! I thought everyone got an exterior car wash just for using Jeff Smith service. I thought the coupons entitled customers to a little more--perhaps some vacuuming? I will not ever use a car wash coupon again--there's no deal there! My total time spent at the dealership was well over 3 hours.

Relaxed, clean, and not feeling rushed or pushed i

From the moment I was on the lot I was not jumped by a sales person, that let me have time to myself so I could look at the different trucks. After about 10-15 min a sales man came out and we talked ,test drove and did a few thing before I had to get back to work. That very same night after work I came back and got the truck I was looking at and am very happy with it.

very clean facility, and nice salesman

It was a very smooth and easy experience. There wasnt any hassle and I love the incentives they offered. Job well done.

Great service by friendly & well experienced pers

The friendly and well mannered attitude in making you feel welcomed to have your car serviced.They were very helpful in explaining questions I had.

Excellent customer service

I absolutely love Shawmon this is the second car I've purchased from her and I would definitely purchase another car from her!!!!

Service

Service technicians were very friendly and helpful. They didn't seem rushed and even petted my dog I had with me.

Always great service at Jeff Smiths CDJ

So, as always, everyone in the dodge service department were friendly and helpful. The guy behind the counter helping everyone was awesome, however, he could of used some help! He was very professional, but you could tell he was stressed!

Jeff Smith Kia - Great Service

Always excellent service, even in the wake of a water main break! :)I would definitely recommend! Fast, friendly and professional.

angelpoohbear

Only maintenance, so there really is nothing to say. Person who met with me and told me the procedure was nice and friendly.

Friendly and helpful technicians

When you schedule an appointment, you are taken at the scheduled time. So far, the technicians have been very courteous, friendly and helpful. The waiting area is nice and comfortable.

Awesome Experience

I liked the fact that most of my paperwork and preparation was done over the phone since I had limited amount of time and was doing this from West Africa which I work on the USAID project there.

Clean,Customer Friendley Service

I was greeted by Brian immediately upon arrival I was informed how long the service should take and when my vehicle was ready they explained what was done and any other work that the manufacturer recommended. "Very customer friendly" they also offered a snack and to take me get a bite to eat since I had more work done then originally planned .

Great Service

*Being constantly informed about what technician were going to do while car was being service. *Being informed about what my car needed and the cost.

great service and people