Jeff Schmitt Chevrolet North

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.7 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.7


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Cat Mcmillian was the best sales consultant i have ever had!

5
KarenR on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was completely satisfied with Cat Mcmillian on the assistance with buying a new car. She was very knowledgeable with all the information and help that she provided. My last car shopping experience (3 1/2 years ago with another dealer), was absolutely dreadful (to say that least) and I overcame this fear once I sat down and started talking with her. She put me at ease and did not "force' me into a car. She had plenty of options to offer, along with patience and answered all of my questions perfectly. I recommend her to everyone, she is simply amazing!!


Outstanding service!!

5
Kathy on 11/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was beyond the 10 and five star rating that I gave. I went to the dealership with a personal situation and as I explained it to Zach, he understood Review went to work with the sales manager. They went over and beyond to help me get my car. I then had the opportunity to talk to Cat and her knowledge was also above the 5 star rating. Don in financing made me feel like we had been friends for years. I have not bought a car from Jeff Schmidt Chevrolet but I will definitely return and I have already recommended them to anyone that asks about my new car. Thanks again Team Schmidt for going above the 'call of duty'!


Our buying experience of a 2017 Chevy Impala LT

4
Kurt Brewer on 11/19/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Bought 2017 Chevy Impala. I will refer mainly because of our Sales Lady named Catherine McMillian, the dealership's strong suit in my view. John Clark, the business manager was pretty friendly. The sales manager seemed to be abrupt and unfriendly, when I pointed out the lousy job the outside contractor responsible for prepping the cars did, for final sale. He did agree to put on the door spears--(chrome trim), to close the deal, so at least that was nice.


Cat McMillian Super Sales Lady!

4
First Man on 11/18/2016

Buying Process: 3.0 Overall Facilities: 5.0

Unsure of what we actually wanted, we visited Jeff Schmitt. Cat McMillian asked us fact-finding questions, listened to what we said, and made several suggestions. She had two vehicles brought around for us to test drive. Unfortunately, GM does not offer what I was wanting to purchase. I wanted a regular cab, long bed truck with a 373 rear end. This is needed to haul a skid loader that I own. Ford does offer the required vehicle. Having been a loyal GM customer for well over 50 years, it was very difficult to leave GM for a competitor, but I did. Cat McMillian did everything she possibly could do, but GM did not meet my needs. If I decide to buy another vehicle in the future, Cat McMillian will be the first person I go see.


discussion of new car

4.8
houletsc on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Catherine McM illian and I had a conversation about getting a car directly from factory. I have never participated in a purchase like this and she was very helpful, knowledgable, and professional.


new car purchase discussion

5
steve houlette on 11/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Catherine McM illian and I had a conversation about getting a car directly from factory. I have never participated in a purchase like this and she was very helpful, knowledgable, and professional.


Bought a beautiful Terrain..perfect.

5
james Kelley on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was shown several vehicles and found the perfect one!The sales person,Lisa Horton, was polite and very knowledgeable about the product .The dealership sales people were professional and a pleasure to work with.Thank you.


I bought the perfect car...love it.

5
Happy fellow on 11/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The car I decided upon had not crossed my mind.The salesperson,Lisa Horton,did the best job in helping me decide.I am very happy with the car.Awesome.


Treated like family at Jeff Schmitt Chevy North :)

5
Ashlee Aldridge on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Regarding Jeff Schmitt Chevrolet North, Fairborn OH: This dealership is amazing! Catherine McMillian, Sales Rep, along with the Sales Mgmt Team, went above and beyond to make sure the 2017 Chevy Cruze LT I purchased was perfect and affordable for me. The car is beyond my expectations! Cat was amazing; she assisted, gave me suggestions and advice, but was in no way pushy what-so-ever. The sale was absolutely painless, so quick and professional. I felt like family by the end of the whole process! I would recommend Jeff Schmitt Chevrolet North (Cat in sales in particular) to anyone who is looking for a new or used vehicle.


Treated like family at Jeff Schmitt Chevy North

5
Ashlee Aldridge on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Regarding Jeff Schmitt Chevrolet North, Fairborn OH: This dealership is amazing! Catherine McMillian, Sales Rep, along with the Sales Mgmt Team, went above and beyond to make sure the 2017 Chevy Cruze LT I purchased was perfect and affordable for me. The car is beyond my expectations! Cat was amazing; she assisted, gave me suggestions and advice, but was in no way pushy what-so-ever. The sale was absolutely painless, so quick and professional. I felt like family by the end of the whole process! I would recommend Jeff Schmitt Chevrolet North (Cat in sales in particular) to anyone who is looking for a new or used vehicle.


Bought new 16 colorado

5
Jteshbaugh on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lisa Horton was in charge of helping me with my purchase. She did a phenomenal job helping me get exactly what I was looking for. Her location did not have the truck I was interested in so she got the one I wanted, to her store in just a few hours. I would absolutely recommend Lisa.


Bought a 16 Colorado

4.8
Jteshbaugh on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesperson, Lisa Horton, did a phenomenal job with assisting me in getting my new Colorado. Jeff Schmitt north didn't have the truck I was interested and she was able to get the truck I was interested in from another location to that location, ,closer to my house, in only a few hours. It was a great experience. I would absolutely recommend Lisa.


Top Notch

5
STARLIFTER13 on 10/21/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Chevy Silverado from Jeff Schmitt Auto Group in Fairborn Ohio. Ive been dealing with this dealership for 13 years now and never had a problem that couldnt be resolved or an unpleasant sales experience. Lisa Horton was my salesman on this occasion and even though being very new to Jeff Schmitt, she was a genuine pleasure to work with. Lisa will definitely be my personal salesman in the years to come. Additionally, the Service Department and Body Shop is top-notch and the folks are very friendly and go over any maintenance issues so there are no surprises. This is why Jeff Schmitt Auto Group in Fairborn Ohio continues to get my business.


Pat&Jeb

5
Pat on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Cat was excellent to work with. She explained everything well and was always responsive to questions. We special ordered our truck because of the extra features we wanted. Cat kept us informed from the time we placed the order to when it arrived at rhe dealership several weeks later. We were very pleased with the entire process.


Completely satisfied with experience

5
Pat on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat did an outstanding job of explaining the process and procedure. Always upfront and personable. Far better than previous experiences with other dealerships over the years. Walked away feeling that the customer was #1 and it showed.


Bought a sonic

5
Rhonda Hershey on 10/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Catherine McMillan was wonderful at getting me a new car. She does her job very well.


2016 Tahoe

5
Brandye T on 10/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ms. Cat McMillianGot us the deal ! Told her what I wanted and she delivered!Brian who signed all the paperwork and went over it with us was amazing as well, explained everything thoroughly and timely!Thanks everyone :)


Chevylady1

5
Chevylady1 on 10/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I worked with Catherine McMillin and she made my buying experience very enjoyable.


Jeff Schmitt fairborn

4.5
Imc on 10/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Great customer service, knowledgeable associates that are really there to help you get the best deal and the best car. I went in looking for a used vehicle but was informed of a better deal on a new vehicle that I love


Bought a sonic

5
Rhonda Hershey on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat was great to work with. she is excellent at her job. She made me feel special. And very attentive to details. I will be telling people about her.


Customer Service

5
Tahoe on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I actually had been to another dealer before I came to Jeff Schmitt. The experience at Jeff's was like no other. Polite and courtesy. Catherine McMillian was my sells rep. She was honest and straight to the point. "No secrets" We closed deal that night. 3 weeks later and I am still satisfied with deal. S. Taylor


Catherine McMillian Rocks!!

5
Sheila on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine is amazing! She is proficient, professional and really cares about her customer and their satisfaction!! This is my 4th purchase with Catherine. I will always buy from her and recommend her to anyone I know that is in the market for a car!


Catherine McMillian is Amazing!!

5
Sheila Whited on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Catherine is amazing! She is proficient, professional and really cares about her customer and their satisfaction!! This is my 4th purchase with Catherine. I will always buy from her and recommend her to anyone I know that is in the market for a car!


Catherine McMillian is the dealer for you!

5
Sydney on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cat is by far the best car salesperson I have ever come across. She's so personable and does her best to work with your situation and give you the best possible outcomes. She makes the impossible possible. I have never come across someone so invested in ensuring complete customer satisfaction. She is not scripted & she does not try to force anything on you to get a sale. Her number 1 motive is making sure that you leave with the best car possible that meets both your needs and your budget.


New Cruze!

5
anatali01 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine McMillian was a wonderful help in getting me back on the road after a recent wreck, and total loss. She and her team worked with the banks to get me into a car I love, a 2017 Cruze, and I'm very satisfied with the service and the obvious competence and experience of this dealership.


New Cruze!

5
anatali01 on 09/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Catherine McMillian was a wonderful help in getting me back on the road after a recent wreck, and total loss. She and her team worked with the banks to get me into a car I love, a 2017 Cruze, and I'm very satisfied with the service and the obvious competence and experience of this dealership.


Cat is amazing!

5
powerup on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found my dream car, service was amazing and attention to detail was unparalleled. In the future I will hit up the "Sales (new)" Department. Excellent


pleasant buying experience

4.8
Fernando on 09/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Everything was pleasant and the staff was super helpful. Definitely coming here in the future.


Great Job!

5
jay513 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Being my first time at a dealership i have to say the Sales rep did an amazing job. The Rep. (DaZell Henderson) took his time to make sure i was getting what i wanted out of a car a car at an affordable price. Though i didn't get a car that day i would definitely recommend this dealership.


Amazing

5
jay513 on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very honest and made my experience very personable. Great dealership!


Love my Cruze!

5
Linda..............Chevy girl...... on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My Jeff Schmitt Rep, Lucas was very accommodating and was very helpful in the buying process of my car. He went over the entire vehicle with me and answered all questions that I had. He also followed up with an email and a phone call. I am very pleased with not only the purchase of my Cruze, but also with the follow through with Lucas. His customer service is outstanding!


No non sense deal

5
MiataLuver on 09/03/2016

Customer Service: 5.0 Overall Experience: 5.0

This was my second transaction with Cat. I love how she doesn't waste time and gets to the bottom line quickly and always gets you the best deal possible. My last car was amazing and the new one is too. Thanks!


Miata purchase

5
MiataLuver on 09/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my second transaction with Cat. I love how she doesn't waste time and gets to the bottom line quickly and always gets you the best deal possible. My last car was amazing and the new one is too. Thanks!


Omg the service there is Amazing. They help me in great way!

5
Marcus A Jones on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave a top rating because they are awesome. I recommend everyone go but a vehicle from Jeff schidmt...treated there customers with respect and cared for them in a whole respective way!


Buying new vehicle

5
Marcus jones on 09/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome business and great people to work with. Excellent customer service and employees they work with you very nice.


Great Experience

5
Shannon Gill on 09/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I could not be happier with my experience at Jeff Schmitt!! Cat was awesome, she was so helpful and very thorough. The process was quick and pleasant! John in the finance department was helpful with all the paperwork!


Smooth

4.6
EJCann on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I'd recommend them to anyone. They work with you in any situation. My roommate and I both a car from them due to they way they work and what we needed.


Excellent Customer Service Every Time

5
Samantha on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My first experience with this dealership was when I first bought my car. The manager, Jesse Tenney, was very helpful and made sure he got me a good reliable car for an affordable price. Since then I have had my car serviced at this location and have worked with Abby Shoemaker every time. She has always been courteous and friendly. She's also willing to listen to any problems or concerns I'm having with my car and provide any insight. She doesn't make me feel like any question I ask is dumb or ridiculous. I would highly recommend this dealership. I've been to the Miamisburg location out of convenience and received terrible service.


Buying a car was a great experience.

5
new car, caddy29 on 08/31/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine McMillian was great to work with in determining our needs and wants in a vehicle. We are completely satisfied. We will definitely recommend her.


Buying a new car was a great experience.

5
caddy29 on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Catherine McMillian was great to work with in determining our needs and wants in a vehicle. She is very knowledgeable and explained information clearly and thoroughly. We purchased a new vehicle and are very happy with it. We are completely satisfied. We will definitely recommend her and this dealership.


Dazell Henderson

5
Gerald j Miller on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very down to earth, seem to put himself in my shoes. Really worked on my wants and especially my needs. Gerald MILLER


New car purchase

5
Shannon Gil on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Cat McMillan was so helpful in the purchase process! I would recommend her and Jeff Schmitt over going anywhere else! You will not find more dedicated people to meet your specific needs in a vehicle!


New car

5
Tracey Thomas on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was excellent I appreciate all the help that I got unfortunately I didn't car maybe next time


Jimmy

5
Jim Adams on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a 2014 Terrain from Shawn LeVan at Jeff Schmitt North this weekend. It was a no hassle sale and Shawn was great and very professional .


WOW! What great service.

5
Pauline on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine McMillian, did an excellent job working with me and explaining everything to me. She truly is very Customer Conscience. I am recommending Cat 100%.


Lovin my new LTZ

5
Don Pierce on 08/15/2016

Buying Process: 5.0 Overall Facilities: 5.0

Everyone that stepped up to assist and sell me the truck I wanted from Erick, Kenneth, CJ, Cat and John were great in working together and taking my needs and desires into consideration and found a way to put me in the truck I wanted. Kudos to all and thanks.


The Cruze Experience

5
RICHARD OLIVER on 08/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great car leasing experience. All the things I was looking for in a car were there. My sales person Cat McMillian explained everything that I needed to know. She was very knowledgeable about the Cruze and its accessories.


Great experience

5
Adeskins on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience working with Dazell Henderson, he worked for a week to get me the car I wanted in the payment I requested.


awesome shopping experience

5
brian818 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i had a great experience shopping with jeff schmitt north, I had cat as my saleswoman and she was fantastic went through every feature on the Cruze we leased and left no questions unanswered. if youre thinking of shopping with jeff schmitt north make sure you ask for Cat shes one of the best


An agonizing, painful process made simple and successful

5
kent helber on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales consultant, Mr. DaZell Henderson, was professional and ultimately responsible for my purchase of a used SUV from Jeff Schmitt Auto Group. He was tentative, extremely knowlegeable in answering my many questions about the vehicle I wanted to buy and the purchasing process, went to bat for me in the negotiation process and ensured that the vehicle was serviced and prepared for me as I was promised. There are several outstanding issues on the appearance and missing accessories that he is working on to resolve to my satisfaction. He went to bat for me in making sure I had made a satisfactory purchase and was completely happy with the vehicle. He is a buyer's delight.


Excellent Service

5
DRLOVE2245 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience on looking for a car at Jeff Schmitt was great. Cat McMillian was my sales representative, and she was very delightful person who treated me fairly and respectfully in regards to buying a car. She presented me with all details and accessories a 2016 Cruze had to offer. If you're looking for a car, she represents the dealership very well and I recommend her very highly if into car buying or leasing.


Awesome,Easy shopping experience

5
Brian on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i had a great experience shopping with jeff schmitt north, I had cat as my saleswoman and she was fantastic went through every feature on the Cruze we leased and left no questions unanswered. if youre thinking of shopping with jeff schmitt north make sure you ask for Cat shes one of the best


Purchase of used 2015 Chevy Traverse

5
kent helber on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The buying process was made very easy and satisfying by my sales consultant, DaZell Henderson, and various other support technicians and administrative personnel. The process was painful and easy. All of my questions were satisfactorily answered. Several issues outstanding are being actively pursued and will be completed shortly with the help of the sales staff. All of the personnel I dealt with were extremely professional, courteous and mission oriented.


Cat is my bestfriend!

5
JermaineCruz2017 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat gave me hope when I had none I was stuck in a 2013 ford focus & 2007 silverado financing and she helped me out of the silverado..well not yet but we will see my Co applicant needs to agree. But the car will be in my name and if she makes it happen I'll probably hug her...who knows? Lmao


Easy!

4.8
hiscarnow on 07/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The people at Jeff Schmitt Chevy North went out of their way to make buying our used car as easy as possible. Their web site is well designed and easy to use and our query was answered quickly.(Thanks, Amber!) We didn't know the area and walked into the new car building, but the rep. there (Cat) called over to the rep. we needed and started the paperwork for us on our trade-in and test drive. Dazell took us to see the car we were interested in. He was friendly, courteous and knowledgeable; giving us the time to look over the car, and working with us to get the price we needed. Debi made the paperwork a snap, and their mechanic checked out a small concern we had. We appreciate the time and effort the folks at Jeff Schmitt took with us: on a very hot day, they made buying our car a breeze!


Easy!

4.7
Mrs.S. on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The people at Jeff Schmitt Chevy North went out of their way to make buying our used car as easy as possible. Their web site is well designed and easy to use and our query was answered quickly.(Thanks, Amber!) We didn't know the area and walked into the new car building, but the rep. there (Cat) called over to the rep. we needed and started the paperwork for us on our trade-in and test drive. Dazell took us to see the car we were interested in. He was friendly, courteous and knowledgeable; giving us the time to look over the car, and working with us to get the price we needed. Debi made the paperwork a snap, and their mechanic checked out a small concern we had. We appreciate the time and effort the folks at Jeff Schmitt took with us: on a very hot day, they made buying our car a breeze!


Amazing Experience

5
Fresh Start on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman Tyler Williams was AMAZING!!! I came to the dealership as a new divorcee without credit. He never made me feel bad about my situation. Just when I had given up hope that I would have the car I wanted, I received a message from Tyler that they found a company that would give me a chance. I can't thank him enough for all of the help he gave me. I'm in love with my 2016 Trax and he made it possible.


Excellent customer care

5
Carolyn Noe on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I retired from the Consumer Care Department so I know what great Consumer Care is to be like. I truly can not say enough wonderful things about Cat Millian and Shawn LeVan. Their honest and helpful ways were far beyond great. The tried to help me with all discounts that were possible, saving my husband and I money. Jeff Schmitt is blessed to have such awesome, caring folks working for him.


First rate dealership

5
Sprat22 on 05/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My name is emiko saxon jeff schmitt Chevrolet north is a first rate dealership with a excellent sales staff that is very knowledgeable and helpful. No pressure sales staff. My sales person was Noverria Faulkner i would highly recommend him to my family and friends. Thank you Jeff schmitt for all of your help in the purchase of my new car.


First rate dealership

5
Sprat22 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My name is emiko saxon the jeff schmitt Chevrolet dealership north is first rate. There staff was helpful and knowledgeable. There was no pressure and walked me thru every step of the buying process. Noverria Faulkner was my sales person , and i would highly recommend him to my friends and family. Thanks jeff schmitt for all of your help with my new car purchase.


Three-peat!

5
JamesK on 05/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third vehicle we have leased from Jeff Schmitt in Fairborn, and we highly recommend their service and selection of vehicles. Zach, Cat, and Brian were all great to deal with, helping us through all of the paperwork and making sure we got a vehicle that we love. We will definitely be back!


Great customer service

5
cth01 on 05/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My husband and I were in to pick up a truck part, I like the Malibu and one on the showroom floor caught my eye. Catherine greeted us right away. She showed us where we needed to go for parts and was very helpful when we inquired about the Malibu and the Silverado truck. Catherine was very knowledgeable and answered our questions and followed up with an email. Appreciate all your help.


Great experience, once again!

5
Penny.Valentine on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third family vehicle my fiance and I have purchased through Jeff Schmitt, specifically dealing with Catherine McMillian. She is a wonderful person and a great representative for the company! She had a great sense of what I was looking for and was able to direct me to my wonder 2016 Chevrolet Malibu. She even knew my line of work and was able to find me a vehicle with remote start for those cold winters! I would refer her a 1000 times over!Thank you!


Best dealership ever

5
KATHY SMITH on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience here at Jeff Schmitt Chevrolet North was by far the best car buying experience we have had so far. We would definitely use them again and recommend others to buy there.


Another AMAZING new car!

5
Penny.Valentine on 05/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the third family vehicle my fiance and I have purchased through Jeff Schmitt, specifically dealing with Catherine McMillian. She is a wonderful person and a great representative for the company! She had a great sense of what I was looking for and was able to direct me to my wonder 2016 Chevrolet Malibu. She even knew my line of work and was able to find me a vehicle with remote start for those cold winters! I would /will refer her a 1000 times over! Thank you!


Satisfied Customer

5
Jazzi on 04/16/2016

Customer Service: 5.0 Overall Facilities: 5.0

This Avalanche is a keeper for me. I tend to keep trucks I like for a long time and I am counting on the service team at Jeff Schmidt to keep it in good order. Every visit I have made so far has been very positive. Staff is pleasant. Service is done in a timely manner. I would recommend the dealership to friends.


Love my CTS V

5
Kmul on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this is our second vehicle we have bought from Jeff Schmitt and both times working with Catherine McMillian which is always a pleasure to work with her. She is very nice goes out of her way to make the deal happen for you


Great sales woman

5
Cory on 03/29/2016

Buying Process: 5.0 Overall Facilities: 5.0

Very satisfied very knowledgeable and helpful with what would be the best decision on helping rebuild my credit


Had a great experience with cat

5
Cornfed1988 on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was able to purchase a really nice base model Camaro and after taking it home . Desided that I would like to have the trim higher that I was looking at . With I questions ask . With in the 72 hour window returned the base and walked away with the car I really wanted instead of settling . Will recommend 1,000 times over best sales women ever


Buying experience

5
George on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I picked up my new truck on Tuesday, 22nd. Kat was ready for me when I got there. She had seen that my truck was cleaned, tested and ready to go. She helped me in every step of purchasing including the paper work. Jeff Schmitt is one lucky company to have such a person as Catherine to go the extra mile for the customer.


Everything was wonderful

5
William T Allen on 03/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine McMillian at Jeff Schmitt Mazda was a pleasure to do business with. I stopped in on 3/16/2016 to look at cars. It was around 6pm when she introduced herself to me and my fiance. We talked about what kind of vehicle I was looking for and she chose a few from the large selection that Jeff Schmitt has. Needless to say, I fell in love with the car I chose. We sat there very late that night...10pm! And not once did we feel like she was just trying to make a sale or get us out the door quick. If you're looking for a new or used vehicle, you can't go wrong with choosing her. Stop into any of the Jeff Schmitt dealers and ask for Catherine McMillian. You'll be glad you did. Thank you Catherine William Allen


Great experience

5
BonnieJennifer on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat was excellent, she explained everything I needed to know and made sure I understood everything and made sure my our expierience was a good one, she even helped me with a low blood sugar episode. I am coming back soon to buy a Malibu. I will only let Cat take care of my business. Everyone was friendly.


Fair and honest

5
link on 03/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We felt like we had a good experience with Schmitt Chevy North. We bought a car from their certified used department, and felt like we were treated with respect. They were friendly and helpful. Sometimes when we were working with them, their computer network was working slower than we all would have liked, but who doesn't deal with slow networks at times? DaZell Henderson helped us with the purchase and Debi worked with us on financing and both were friendly and easy to deal with. I have no doubt that if we had walked away without purchasing that we still would have been treated with respect. Good transaction.


Fair and honest.

5
Link on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We felt like we had a good experience with Schmitt Chevy North. We bought a car from their certified used department, and felt like we were treated with respect. They were friendly and helpful. Sometimes when we were working with them, their computer network was working slower than we all would have liked, but who doesn't deal with slow networks at times? DaZell Henderson helped us with the purchase and Debi worked with us on financing and both were friendly and easy to deal with. I have no doubt that if we had walked away without purchasing that we still would have been treated with respect. Good transaction.


Happy Birthday

4.8
Chaz2878 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

This will be our 3rd vehicle from Jeff Schmitt and it was for our daughter's 18th birthday. It is our second vehicle we purchased from Cat. We had such a great experience purchasing my Mazda on our Anniversary that we knew Cat would make our daughters big birthday just as special and no hassel. As long as Cat is working there then Jeff Schmitt will have our business.


Catherine treated us like a friend

4.8
bob1682 on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Catherine was great treated us like a friend and listened to what we wanted. She talked to my wife who is the one getting the car and explained all things she wanted to know.


Easy transaction, Great people!

5
Sapphiremo0n on 02/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third vehicle from Jeff Schmitt (North). Catherine "Cat" McMillian was great. She made the trade in so much easier than expected. She was friendly, caring and very knowledgeable and worked with me to get the vehicle that I wanted.Thanks Cat!!


Easy Transaction Great People

5
Sapphiremo0n on 02/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my third vehicle from Jeff Schmitt (North). Catherine "Cat" McMillian was great. She made the trade in so much easier than expected. She was friendly, caring and very knowledgeable and worked with me to get the vehicle that I wanted. Thanks Cat!!


Fantastic Dealership!

5
MamawM. on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third car I have bought with Jeff Schmitt Chevrolet North. They will bend over backwards in order to help you. They have great deals too! Catherine "Cat" McMillian is the consultant I worked with and she is fantastic. I've told everyone that they need to go there the next time they are looking to buy or lease.


Fantastic Dealership and Service

5
MamawM. on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third car I have bought with Jeff Schmitt Chevrolet North. They will bend over backwards in order to help you. They have great deals too! Catherine "Cat" McMillian is the consultant I worked with and she is fantastic. I've told everyone that they need to go there the next time they are looking to buy or lease. The service department is experienced and knowledgeable. They will get you in and out in great time.


Recommend!

5
Vose Family on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I had a heck of a time getting approved at a decent interest rate until we came to Jeff Schmitt in Fairborn. We loved Cat who was beyond considerate and you could tell she really enjoyed her job and making people feel great about the car buying experience. I also was able to sit down and fill out paper work with I do believe his name was John and he was very inviting and always had a drawer full of suckers for my daughter. We all know how hard car shopping can be with little ones and this was an experience that I could do over again. Thank you so much to the entire team at Jeff Schmitt.


Great Experience

4.8
Ethanolj on 01/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Great experience with Catherine and the entire sales team and process getting me out of my lease early as well as into a great vehicle with amazing incentives!


New Camaro Purchase

5
Kimberly Buhrman on 01/30/2016

Customer Service: 5.0 Overall Facilities: 5.0

I recently bought a new Chevy Camaro from Jeff Schmitt Auto in Fairborn and had an excellent experience. This was the second car I bought through Jeff Schmitt and I would highly recommend them. Catherine McMillian is great and she always goes above and beyond for her customers ...If your looking to buy a car she's the one to go to always going the extra mile to make sure you are conpletely satisfied.


New car purchase

5
Chickadee1897 on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought my 2015 Camaro from these guys and they were great. Catherine McMillian is awesome. She really goes out of her way to make your car buying experience A+.... This was my second car purchase from her and Jeff Schmitt. If you looking to buy these guys are the best.... Thanks all for putting me in the car of my dreams.


A great experience with Cat McMillan

5
mtanyhill7640 on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat McMillan was wonderful to work with. She was friendly,caring and very knowledgeable. She worked hard to find a vehicle for me despite my financial situation. She called after I purchased my car to make sure I was satisfied and happy with my new car. She was so easy to work with. I will definitely recommend her to others.


Awesome service

5
ChevyGirl on 01/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Cat McMillian was very knowledgeable and offered prompt, honest and courteous service!!


Sales

3.6
trissity on 01/27/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

Came in looking for a specific vehicle, DaZell worked to make sure we were financed and able to drive off the lot. Had an overall great experience.


Review for new car purchase

5
Bill Baxter on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a new Impala with the able assistance of Catherine McMillian and John Clarke. They were most helpful with our decision to buy. They are two of the most friendly and courteous people that I have ever encountered. Their work is very professional and complete. We left their offices very satisfied and are enjoying our new ride. I have always gotten good service from your dealers and service department. Thanks Bill B.


Sales

4.6
jac12317 on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Came into Jeff Schmitt to buy a car and my salesperson (Catherine McMillian) made the experience alot easier than expected, she is not pushy but very knowledgable , I really enjoyed working with her. I would recommend her to anyone.Thank you Cat


Drove home in my new Traverse

5
Amy on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat knows how to sell cars without being pushy and in your face! What a pleasure! She is friendly and goes the extra mile for her customers.


Catherine makes a sale

5
Daniel 4530 on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Catherine McMillen is the best sales person ever ! She is knowledgable and explained all car function very clearly . You should give her a raise . Car was ready and clean when I picked it up .


Amy Wood

5
DNAWUD on 12/28/2015

Customer Service: 5.0

Cat is very friendly and courteous! Great person to do business with!!


The Cat's Meow

4.6
Ambrosia on 12/21/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Cat M. was awesome today. Was able to find the car I wanted in my price range with nothing down. She was very accommodating and professional during the process.


silverado

5
truckguy on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

recently purchased a Silverado from Jeff Schmitt in Fairborn OhioCatherine McMillian was very helpful as I test drove and considered several modelsbefore settling on the 2015 Silverado,Catherine was very patient and wanted me to take my timeto ensure i got what truck i wanted.I would definitely refer friends or family to her Dave W


Rateing for salse person Catherine McMillian

5
Thomas W. Linn on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A wonderful place to do business. .Catherine is a wonderful sales person she knows what she is selling and very interested in customers services..


Great Car Buying Experience

5
Dufner123 on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Schmitt is definitely the place to go to buy a new vehicle. Chris Vonweller was our salesman and he was really great to do business with. He helped us to get the best deal on our new car. He was so kind and helpful which made our first time brand new car buying experience a good one. Will definitely go back if we are ever in the market for another vehicle.


Catherine McMillian

5
bokay19 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cat has been the greatest salesperson I've ever dealt with in purchasing a vehicle. I highly recommend her. She is very friendly, gets the job done, and works her hardest to get you the best deal.


Great!

5
Brian on 12/01/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Just want to thank Catherine McMillian for her assistance recently. She is very knowledgeable and very responsive to our needs. Keep up the great work!


Awesome customer service!

5
PollyG on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We test drove a Mazda 6 some months back with Cat MacMillian, but decided to wait for a few months to commit. She was very helpful and patient, and kept in touch with us over the months with upcoming specials. When the time was right for us, we emailed her with what we wanted, and she was able to find the car, and set up an appointment that was convenient for us. After all the paperwork was done, she took us out to the car and went over all the technology, and synched my phone to the blue tooth. She was very patient and answered all of our questions. We highly recommend you call Cat, she does a great job!!


just what I needed

4.8
mscapri15 on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a great experience with Cat McMillan! She was informative, honest, and personable. Overtook was way easier than I thought it would be, I got exactly what i needed within my price range. The whole team there made me feel at ease. I would definitely recommend them to others!


Awesome customer service!

5
PollyG on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We test drove a Mazda 6 some months back with Cat MacMillian, but decided to wait for a few months to commit. She was very helpful and patient, and kept in touch with us over the months with upcoming specials. When the time was right for us, we emailed her with what we wanted, and she was able to find the car, and set up an appointment that was convenient for us. After all the paperwork was done, she took us out to the car and went over all the technology, and synched my phone to the blue tooth. She was very patient and answered all of our questions. We highly recommend you call Cat, she does a great job!!


Great place and good people.

5
Joe Baker on 11/30/2015

Buying Process: 5.0 Overall Facilities: 5.0

Great dealership as are other Jeff Schmitt locations. I am a repeat customer and will check them first the next time I buy a car.


Great service

5
Sweet Lou on 11/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed to get my seat warmer fixed in my 2007 Impala. I was told that it would take a few hours to repair. Well to my surprise my car was repair in about an hour. Thanks Jeff Schmitt. I will continue to bring both my cars to Jeff Schmitt for service and repair when necessary.


extremely satisfied

5
m. crider on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales team was awesome!! They worked so hard to get me in the car I wanted even tho my credit was less than perfect. My sales rep, Cat Mcmillian was so helpful. I strongly recommend going to Jeff Schmitt if you are looking for a new vehicle. Thank you very much!! I love my new vehicle.


Great service

5
John Garrett on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very pleased with the service I received at this dealership.DaZell is a pleasure to deal with.


went above and beyond

5
sonic boom on 10/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All I can say is this was the absolute best car experience I had ever had. Shaun delivered on every promise he made me and my partner. He went far and above my expectations. He really knows how to make someone feel special. He will be my car salesman for life. I strongly recommend him to anyone looking for a vehicle. Thanks again we love our new sonic and thanks for finding the perfect car for our budget!!!!!!


Typical car dealer games

2.2
USAFCABLEGUY1979 on 09/05/2015

Customer Service: 1.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 1.0

I visited Jeff Schmitt North to see about buying a new vehicle. They didn't have what I was looking for but said they could get the vehicle from another dealer. I sat down with Mike and told him what I was looking for and he said it would take a few days to locate the vehicle and that he would call me once he found what I was looking for. So yesterday Mike calls and says that they found a few different vehicles and asked if I could come in to look over the spec sheets. I said I would stop by the next day (today) but was unsure on the exact time. Low and behold, I get an email at midnight from Mike stating that I now had an appointment at 1:15 pm the next day. Although I was upset with them for making an appointment without my prior consent, I still showed up, on time. I walk in, ask for Mike, and as it turns out he is busy with some other customers. Fair enough, I was just there to look at spec sheets and pick which vehicle I liked best anyway, didn't much matter who showed me the papers. Anyway, I stood there for 30 minutes waiting to see these spec sheets. As it turns out, or as it appeared, they never looked for the vehicle prior to my arrival. So there I wait, and wait, finally they find a vehicle they think I may like. It was close, but not quite there. So back to the computer they go to search for another vehicle. I asked "JP" the guy I was handed off how long it's going to take. 5 minutes "Tops" he said... He comes back 15 minutes later with another vehicle he found. Unfortunately their price wasnt what I was willing to pay, and due to the fact they wasted my time and lied about finding several vehicles earlier, I thanked them for their time and left. I won't be returning anytime soon. You are free to form your own opinion but to me they just love making the customer wait. Fortunately there are Chevy dealers in almost every town so the search continues.


Poor customer service

1
Service on 09/01/2015

Customer Service: 1.0

Unfortunately due to the poor display of customer service I was unable to receive an other service to offer a rating. The service was very rude and arrogant with me when providing estimates for my repairs. When I simply disagreed with previous information he'd given he was rude and preceding to tell me I was wrong and he was right. I really hate the experience with that particular individual wss so bad because I believe the repair would've been A+...but I left immediately after experiencing he rudiness


Thrilled with my Mercedes Benz

5
Robert Carter ll on 06/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My parents bought their Malibu off of Miranda earlier this month, when they brought me in I was really skeptical on whether they could get me done being self-employed with limited credit. Miranda was awesome, she showed us the car that caught our eye and within a reasonable amount of time and through the great work of her manager Frank they got us in our Mercedes E350 with no problems!! I am skeptical no more, Miranda is absolutely awesome and a blast to work with!! I will be back again and definitely send everyone I know her and Frank's way!!


Completely Satisfied!1

5
Steph & Kyle Leisure on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We spoke with Miranda in Used Cars, knowing our situation was a difficult one she ensured us the process would be quick & easy! She explained all of our options, showed us our options and got us on our way to rebuilding our credit. I was thrilled to know her & Frank got our family into a 2013 Impala, certified pre-owned car that will be perfect for our family. We are beyond thankful and will be back to see Miranda again! Thanks So Much!


Love It!!

5
Liz & Roger Murphy on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found the van we wanted online, upon talking to Miranda she gave us all of the information me and my husband needed to make an informed decision, I then set up an appointment to drive the van and start the buying process, which she made SO easy! She fit appointments, finance etc into our hectic schedules, even got us scheduled into service & finance, Debi in finance was also really sweet and got us a great deal through a bank we previously used, we cant wait to take our Nissan Quest to Myrtle Beach :) Thanks again Miranda- You're the Best!!!


Absolute Blast!!

5
Janet on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have never had such fun purchasing a car as I had with Miranda! She was so sweet from the time she greeted me clear through the follow she has done. Shopping for a car to please me & my mother of 96 is a chore, but she conquered it! But the car within our budget, showed me all the neat little gadgets inside and even programmed our favorite stations on the radio! Me or mom couldn't be any happier with the Sonic. Love her to pieces and will definitely recommend anyone to go see her and Miss Debi who made my paperwork such a breeze..love, love, love it!!


Love our Malibu

5
Carter Family on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our family needed a second vehicle. My husband & Granddaughter handled all the shopping as my mobility is limited, they were greeted by Miranda who was great from start to finish. We love our Certified Pre Owned Chevy Malibu. Miranda & her manager Frank went above and beyond along with Mrs. Debi in finance to accommodate our families circumstances, and for that I will be back to see them for our next vehicle purchase. Thank you so much for making the car buying so easy!


Easily the best shopping experience I've ever had

5
Digital Vinyl 1963 on 05/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2015 Chevrolet Impala. In all honesty, I've never had a shopping experience quite like this one. And I mean this in a positive way. The staff was friendly and courteous. I felt very much at ease. Everything was explained in detail in a way that I could understand. That left me with few questions to ask and a great appreciation for the knowledge of the sales staff. I've purchased several cars in the past, but this purchase was easily the best experience I've had. Keep up the great work.


kind, couteous. awesome customer service

5
pjzielin on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were from put of state, traveling home fr a vacation, when our truck started giving us problems. We called our mechanic in Wisconsin and he advised us to go to a GM dealership for service. Jeff Elliott and staff took excellent care of us and got us on the road quickly. We didn't even have an appointment! Not only that, they served us lunch at their brat fry before we headed home! Kudos to the professional and caring service we received! Thank you!


Made me feel like I was family

5
doggpound fan 4 life on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in on 3/28 getting my oil change and tires rotated and was approached outside while I was smoking by a young man named Sean Staley. He greeted me and asked if I needed any help with anything, I told I was getting service and he asked if he could get me a beverage. I said no however I asked he could show me how configure one of my radio setting. He took me to the showroom floor and demonstrated on the black equinox they had on the floor. This is why I do business here they go the extra mile. He took time to help me out knowing I wasn't purchasing anything. Ill be back and he will be my salesman. I hope management tells him great job


Great Experience/Friendly No Pressure

5
Jill O on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

What a good experience in buying a new auto. I was treated like part of a family. Everyone was so kind in making sure we were comfortable and even fed us lunch. Our salesman Shaun Staley was the best. He helped me figure what type of auto would be best for what I wanted and could afford. I ended up buying a Chevy Trax. Shaun helped me learn all the new things that came on my car and said I could call him anytime if I had any questions. Everyone at Jeff Schmitt Auto was very kind and helpful and I would like to thank them all for making my car buying experience such a joy.


Chevy Colorado 2015!!!!!

5
Harleyman on 03/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a great shopping experience, Shaun was Brian were easy to work with and did not pressure us into buying things we didn't want. Will be back to get car #3


Service Department

5
AJ on 02/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, the service department took care of everything and it didn't take as long as they estimated. I am EXTREMELY pleased with the service I have received from Jeff Schmitt North from purchasing two vehicles to anything they have handled for me.


great expierence

5
laune on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I called Eric and explained to him how horrible I was treated at Voss Chevrolet. Eric listened to my needs and found us the perfect car. The car far surpassed the one at Voss. The price was very fare and we were treated like VIP. JP helped with the final details. He was very kind and very proffesional. I would highly recommend Jeff Schmitt Chevrolet. As a woman, I felt very comfortable and did not feel they treated me any different then a man.


Great experience buying a new car

5
Dan S. on 12/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased my Corvette Stingray from Jeff Schmitt in Fairborn. Although I have been a customer of Jeff Schmitt, Fairborn for many years, both in auto purchase and maintenance, thiis was the first corvette I purchased from this dealer. Nick Hartwig made the whole process informative and painless. He covered all my options and identified any/all discounts available to me. Nick kept me informed as to progress of my 'vette build/assembly, shipping and delivery. Upon delivery he patiently explained the nuances of the Stingray. I was truly impressed by Nick's professionalism and care.


Jeff Schmitt Auto Group review

4.5
Doug Wetzel on 12/16/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Nick Hartwig sold me my 2014 Silverado, he made the buying experience easy....my wife and I felt that he was honest and sincere; he was concerned more about our satisfaction of purchasing the vehicle than he was in just making a sale. We never once felt pressured into buying the vehicle and Nick only informed us as to the specifics of the vehicle and let the truck do all the selling.....his salesmanship and knowledge of the vehicle was excellent....from the specifications of the truck to the available options to financing available. Great Job Nick


New Car Feel

5
EddS on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love my new Camaro, a few real minor problems came up and Jeff's guys and gals jumped in and worked it all out quickly. many thanks to J.P. and Abby for making the experience a great one.


Satisfied

5
EddS on 11/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The best experience I have ever had in purchasing a new vehicle. J.P. and the entire staff made the experience outstanding.


Quink service

5
Dave on 11/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Called with a problem at about 1PM, had an appointment within minutes. The service department went the extra mile to get our part, and checked with the warranty folks to ensure we would not be charged for ANYTHING!


Great Experience!!

5
Rad Tech Girl on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My dealer Nick Hartwig was very informative and did a great job. He worked with me and got me a great deal on a Cruze. He is a great asset to the company and I will definitely be doing business with him in the future. Everyone at the dealership was very nice and it was a very pleasant experience. They have a great team! Thank you!


GOOD JOB

5
DOYLE on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

SERVED BY A VERY KNOWLEDGEABLE AND FRIENDLY SALESMAN, BLAINE, WHO TREATED US WITH RESPECT. THE FINANCE GUY WAS VERY FRIENDLY AND INFORMATIVE ALSO. I HAVE BOUGHT SEVERAL AUTOMOBILES FROM THE DEALERSHIP OVER THE YEARS AND I HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE. VERY GOOD DEALERSHIP AND PEOPLE.


Awesome Service!

5
Alma on 09/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I ran over some road debris and an object stuck in my tire. I came in with no appointment and had to get to work. They took care of it very fast and was very efficient. I can't say enough about Jeff Schmitt from sales to service. All my experience with you have been wonderful. You definitely know how to take care of your customers!


Jeff Schmitt Chevrolet above & beyond!

5
bball on 08/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone there made us feel like a valuable customer. Ten days after we purchased the vehicle while out we had a flat. We used OnStar who got Chev. for us. They came to our location with in thirty minutes & put the spare on. The next morning we called the service department who got us in when we needed to be there & fixed the tire while we had lunch. The service department treated us very well also.


Purchase of our Chevy Silverado 1500

5
Almamatt on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Shaun did everything in his power to find the exact truck my husband and I were looking for. He certainly succeeded! We are very happy with the service and the product. I don't think we'll ever use another dealership again.


Very Disrespectful

1.2
JenMommy on 06/18/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Very Disrespectful and disgraceful tactics. They attempted to take advantage of me and rip me off after 3 1/2 hours of waiting. Never again will I go here.


Really? Tf

2
Mjbadd on 06/16/2014

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 2.0

I bought my car from here a few years ago and had an AMAZING experience ! Since then I have referred several people here who did actually purchase cars from them. A few days now I came with someone else and got a very unprofessional gentlemen. Using profanity, ignoring me, and at a few different times talking over me or telling me basically to mind my business. I am EXTREMELY disappointed! Every other time I've received excellent customer service and when I bought my car from Ian it was really the best service I've had anywhere.


Are they serious?

2
Caroline on 06/16/2014

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 3.0

I bought my car from here a few years ago and had an AMAZING experience ! Since then I have referred several people here who did actually purchase cars from them. A few days now I came with someone else and got a very unprofessional gentlemen. Using profanity, ignoring me, and at a few different times talking over me or telling me basically to mind my business. I am EXTREMELY disappointed! Every other time I've received excellent customer service and when I bought my car from Ian it was really the best service I've had anywhere.


Repair of our 2012 Cruze

5
Greg & Norma H. on 06/06/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Luckily Chuck was able to get us worked in quickly when our service engine light came on. He stated he would try in every way to have our car checked out and repaired quickly. Well, Chuck had us in and out in 6 hours! Thank you!


New Car Purchase

5
Tom & Sharon B. on 05/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchasing our new car was one of the most pleasant care buying experiences my wife and I have had. Tim B., Eric L. and Jeff N. were very personable and made us feel very comfortable with every aspect of our visit to the dealership. They went above and beyond our expectations and we want to let them know how appreciative we are for all the time they spent with us and especially for working so hard so we could have the car we wanted. The car is awesome!!! Thanks again.


Great Service

5
Lynette on 05/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Worked with Andrew, Dennis and Kelley, all were very nice, helpful, patient and friendly! Would definitely return to this dealership in the future!


Best car buying experience ever!!!!

5
Larry on 05/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were looking for a used car, we had an idea of the car we wanted. There was not one on the lot, or in their inventory. Our salesman, Tony Blair worked hard to locate one. In the mean time, he talked with us, accessed our needs, and suggested we take a look at another car that was on the lot. We took a test drive, realized the car was a perfect fit for us, and our situation. Had it not been for Tony we would not have even thought to look at the car as an option. Tony was very knowledgeable, he made us feel confident, and comfortable about our decision. The entire process was comfortable, and efficient. We will defiantly shop here again in the future. THANK YOU, TONY. Larry, and Pam


Be careful what you buy.

1.8
William Korber on 05/07/2014

Customer Service: 2.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

Purchased a used Sonoma approximately 3 months ago. Took vehicle to a mechanic for starting problem.New wiring to starter was not hooked up correctly. Easy fix.The big problem was the transmission was filled with sawdust.I realize I bought this vehicle with no warranty.Either this was never checked before putting up For Sale,or was done at the dealership.Either way, be careful what you buy ther.


Buying my Co Car

5
Brian Aveyard on 05/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Austin and the sales team at Jeff Schmitt where fantastic and worked very hard to please me and the company I work for in buying my replacement co car, the only word I can use to describe my overall experience is 'WOW"


Great service, great car!

5
Jordan Greve on 05/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Austin Pressly is a fantastic sales consultant. He really took the time to get to know what my needs were in a vehicle. He ended up selling me a 2013 Malibu at an amazing price. I am very pleased with the service I received and with the car that I now own.


I was very pleased with this dealer ship. Nick Hartwig...

5
rterrell66 on 04/05/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with this dealer ship. Nick Hartwig was my salesman and he did everything right to earn my business. I had shopped 3 other dealers and Jeff Schmitt beat them all hands down.


Blue tooth

3
mr. disappointed on 04/02/2014

Customer Service: 2.0 Buying Process: 2.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Everything was great about our purchase until we realized that the salesman had made a mistake and misinformed us that the vehicle had blue tooth. The most bothersome part was switching phone contracts because we thought our phones were the issue. I really wish they would have corrected their mistake as this was the second purchase we made from them and the first went really well. We are not going to purchase another car from them.


Best car buying experience ever!

5
Lynn on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had been shopping for a car for a couple months. I had talking to salesmen and frequenting car lots almost every weekend. I ran into some good and bad sales men. Some talked down to me because I did not want to finance and another that tried to sneak $2000 extra on to the end of the deal, hoping I wouldnt notice. After months of this I was very skeptical that there were good honest salesmen and reputable dealerships. That is until I called and talked to the internet sales department at your dealership. I initially approached the conversation a little standoffish just waiting to be talked to the same way I had been for months but what I received was the exact opposite. After I got off the phone I felt very good and comfortable with the person I had talked to. Even though the dealership is an hour from my house I told my husband I still wanted to go see the SUV I called about. I told him this place is different. It just felt different and it was, from the minute I walked in the door until the time I pulled off the lot, the experience was very different than any I had with other car dealerships or salesmen. I felt very comfortable. No one talked down to me or talked to me like I was doing the wrong thing with wanting to pay almost all cash for my SUV. Everything was explained and the salesman went over everything in detail. Nothing changed when I did my loan paperwork and title paperwork. The numbers stayed the same and everything was once again explained very carefully to us. When I declined the extended protection plan I was not made to feel like I was a bad person. The importance of it was expressed but not to the point where I felt bad I just felt that they wanted me to understand the coverage and were looking out for me and my family. I still declined and that was ok. So far the follow up communication has been wonderful. I feel that I can contact Kelly Grody for anything and she would do everything she can to help me. I am very confident that if I recommended a friend or family member, and I defiantly will, to your dealership they would have the same experience I did. Thank you for everything and most of all thank you for making me feel comfortable and confident in my purchase.


Great Service!

5
Carol on 03/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had not bought a car in 18 years! My last one was a '96 Chevy Blazer that I was very happy with. So I decided to get an Equinox which is about the same thing except with a whole lot more improvements! It's great! I love it! That you Tim & Jeff Schmitt Auto Group.


AWESOME

5
TinaT on 03/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Been to this dealership before and I will continue to do business here!! The staff is very helpful and willing to get us the best deal possible. Our sales rep Shaun Staley is the greatest!!


This experience started out very unpleasant due to the...

4
jmiller57143 on 03/02/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

This experience started out very unpleasant due to the Columbus dealership however once assigned to Shaun Staley, it became a lot more pleasant. Shaun understood our concerns and displayed patience with very inquisitive consumers. I would definitely recommend Shaun.


The people at Jeff Schmitt Chevy North were amazing. The...

5
toniaward on 02/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at Jeff Schmitt Chevy North were amazing. The car that I was interested in was at another one of their locations, but they made sure it was at their dealership when I came to look at it. The car was exactly as described, and there was no hard sell. The staff at this dealership truly made my car buying experience wonderful, and their service writer was wonderful about answering questions regarding the service center. I would recommend them to anyone.


Overall great place to buy!

3.5
Stephen23x3 on 02/24/2014

Customer Service: 4.0 Buying Process: 3.0

Very friendly and accomadating. Not as quick on following up as I would like but over all great people.


Wonderful Experience Leasing a 2014 Chevy Equinox

5
Mogabby on 02/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased a 2014 Chevy Equinox and this was my first time leasing/buying a car. I worked with Austin Pressly and had a wonderful experience with him. He answered all of my questions and was very friendly. He also was considerate of my budget and needs and I did not feel pressured. I was given a tour of the vehicle, a test-drive, and all options were laid out for me. When I went back to finalize the paperwork with Scott, I was more than pleased with how simple and quick this process was. Scott was also very helpful and willing to answer any of my questions. Overall, I had a wonderful experience and would recommend this dealership as well as those I worked with. I am very pleased with my new Equinox!


will buy here

4.5
vett zoom zoom on 02/21/2014

Customer Service: 4.0 Overall Facilities: 5.0

came in to look at the new stingray and was impressed with the salesman knowledge of torque cubic inches and hp. i went to langs and white allen and they didn't know anything about the car. As soon as the z51 is off restraint i will be contacting Mr. Staley


great service

5
robert myers on 02/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

had a great experince with salesman shaun staley help us in everyway possable to get the car we wanted everyone should go see him


Customer Service and Repairs

5
Jay and Teresa on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought our car 5 months ago. About 2 wks ago the traction control started acting up. Then last week on Saturday night ( it was -20 out side) while coming home from the movies with my daughters the traction control came on again but this time, the car completely lost power and died on me right in the middle of the street. I was able to get off the road and called my son to come pick us up. I was too scared to drive after that considering the weather. The following day I took a chance and called to talk to someone regarding my warranty. Luckily Kelly G was there, she was able to go over everything with me (she was the one who did our financing) and even helped me arrange towing. Our car was towed to the service dept at Jeff Schmitts and Kelly emailed the service dept to let them know what was going on. On Monday , Tom from service called me. He was able to determine the problem, repaired it and then found something else wrong. The part was ordered and was supposed to be in the next day. As Old Man Winter was playing with us, the part did not arrive. Tom called me again and had already had a rental ready for me. It took a few days for the complete repairs but the service was second to none. We could not be happier with our experience from buying to the service repairs. Thank you Jeff Scmitt's, keep up the good work!!


AMAZING Salesmen!!!

5
Mr. Horne on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My most recent experience in buying a used vehicle was fast, easy, and smooth. My sales person was Andrew Boesenberg and he was kind caring and tended for my needs and wants. I didnt have the best credit but they still got me into a vehicle i loved and could afford! Ill definitely be going back.


Jeff Schmidt 2014 Cruze service

5
T A Long on 01/21/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought in 2014 Cruze for the first oil change and tire rotation. Very easy people to work with, friendly, and thoughtful. Ten times better than Jeff Wyler.


Best customer service ever

5
Happy camper on 01/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was referred to Kelley Grody by a friend of mine because of her excellent customer service and boy was I not disappointed!! She not only got me approved with no cosigner, but she sat down and explained the whole process and the options very slowly so I could understand. Then even after the dealership had already closed, she showed me the whole car and we called onstar together. Such a great experience, I will not only go back, but I will tell everyone that I know about Jeff Schmidt for sure!!


Tim Barker- salesman extraordinaire!!

5
Mazdavroomvroom on 01/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently went in to Jeff Schmitt to purchase my very first new car. I went in alone and to be honest I was nervous to begin the car buying process. Tim was very knowledgeable about all of his inventory and helped me get in to my dream car (color and all! :) ) at an amazing price. Everybody I encountered in the showroom was very pleasant and helpful. I will absolutely be back to Jeff Schmitt when the time comes to buy my next vehicle and I look forward to doing business with Tim again.


2014 Impala purchase

5
Lesly on 10/27/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tim, John, Scott, and Ian were all great to work with. Special Thank You to the young lady at receptionist desk, my son was hungry and she got him some lunch. PBJ, gummy worms, chips, and a pop-keep the kids happy-means mom is happy. Fourth car purchase from Jeff Schmidt-always up front and honest!!!!!


Fast, Easy, and Fair

5
Luv2Cruze on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in about my existing lease on thursday and was in my new 2014 Cruze by saturday! I worked with Ian Hanks for my new car and when they tell you he's their best, he really is! Ian worked out the details on trading my wounderful 2011 Chevy Cruze for the amazing new 2014 Chevy Cruze. Ian communicated with me every step of the way and worked with me to get the best deal that that included the everything I wanted in my new cruze and more and still stayed within my budget. After telling Ian what I wanted, Eric the sales manager located it on friday and it was ready to go saturday morning when I got there. Ian and Eric were very fair with their offers and made the negotiations plesant and quick and after the paperwork was signed a couple hours later, I was on my way in my brand new Cruze! A better team you won't find anywhere!!!


Nice Car

5
Tracy on 10/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a chevy cruze and it is a beautiful car. The sales person (Ian Hanks) took his time and explained the financing, deals, and how to work the fancy instruments inside the car. He returned all my calls and was very informative about selling the car to me. I am glad I purchased a chevy cruze.


Tim Barker is a great salesman.

5
tater on 10/01/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had made my mind up to buy a GMC, but salesman Tim Barker showed me a new Chevy they had on the lot. He answered all my questions and we were able to make a deal I was very happy with. I would definitely buy through Tim again & will refer my friends to him.


Recent purchase

1
Unhappy on 10/01/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This has been the worst car buying experience I've ever had. From the call when I left asking for down payment over the phone because he "forgot" to the check engine light coming on the day I bought the car, it not starting and being towed after one week, to visiting the service center about 7-10 times in less than 30 days, then having to come sign the paperwork for the title and registration bc that paper was lost. So I was driving a car for two weeks that wasn't even registered to me. I understand it was used however I feel I was sold a car with multiple unaddressed issues. All that decided to show their face within the day-month of buying it. I'm not exactly sure what qualifies a "lemon" however I may need to find out. Again. Worst car buying experience. Ever. Thank you.


Great Service

5
New Impala Owners on 09/29/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We researched and found our car online. We knew what our trade was worth and had a purchase price in mind before we arrived at the dealership. Austin greeted us when we arrived, showed us the car and explained the features, inside and out. He was very friendly and helpful and didn't pressure us to make a purchase. We were able to purchase the vehicle that we wanted for the price that we wanted to pay and we were never steered toward a lower priced vehicle. The sales and finance team stayed with us almost three hours past closing time to make sure that we were well taken care of and completely satisfied. We will definitely recommend Jeff Schmitt to our friends and family.


Tim Barker was AMAZING

5
Cory Hamilton on 09/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just recently just purchased a new Mazda from Tim Barker and all I can say is WOW. I am very happy with my new car and the great service I recieved from Tim. I will be back in the near future and I will be buying again at Jeff schmitt from Tim Barker


Enjoying our new ride.

5
The Gagan's on 09/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was originally looking at the Ford Escape to buy. We decided to stop in to see the Chevy Equinox LT after comparing the two vehicles online. The salesman, Austin, came out to see if we needed any help and we told him what we were looking for. He started showing us the features of the one we were looking at and then asked if we wanted to take a test drive. We drove the Equinox and found we really liked it better than the Escape. We think the Equinox has more room and cargo space than the Escape. The seats are more comfortable and my daughter had plenty of leg room and space. Austin showed genuine interest in meeting our needs with regards to style, options and financing. They worked to find us the best financing to fit our needs. We are very happy with our new car and the Easy Care plan that is part of the dealership. Our salesman made this buying experience a very relaxing and pleasant experience.


Best of the best. Kelly Grody

5
Bill Stewart , Welder , sheetmetal mechanic, woodw on 09/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

You all should be very happy to have Kelly as your finance rep. She is awesome. I 've never been treated as well at any other dealer. Jeff Schmidt rocks. And largely in part to a very well rounded courteous staff. Thanks so much for the great experience buying my 2013 Silverado.


Great experience!

5
Happy MamaT on 08/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buying a new vehicle can be nerve wracking but this was a fun and easy experience for us. Everyone in this dealership is knowledgeable and personable, especially Tim, so it was very pleasant to deal with them.


NEGATIVE TO A POSSITIVE!

5
Les Pomerville on 08/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I know that their has been quite a few NEGATIVE remarks concerning this auto group. especially about the writings in the Daily News, and especially about the "Etch Guard Protection"...which has been called "worthless window theft protection" I personally talked to Jeff Vangorder, who is the Sales Manger. I told him about the Etch Guard, which I did not want, anyway, and he asked me if I would come in and talk to him personally about this. I came in, and he had already had a check prepared for me in a FULL refund, even though it has been 13 months since I purchased my car. Jeff is a honest person, and you could not ask for more from him!


IMPALA

5
momasteph on 08/06/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed my visit and was treated very very well they were all supper nice to me and was able to get the car I really wanted and the price that I wanted. Love these guys and Thank You. Love my new car. I will recomend Jeff Schmitt to all of my


My Experience: Byran Edwards (Jeff Schmitt Cadillac): ...

5
dmwoods2109 on 07/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Experience: Byran Edwards (Jeff Schmitt Cadillac): Was very professional and went above and beyond ..in my opinion the call of duty for sale and leasing consultant. In the past my experience at dealerships were.....pass by all cars you like and end up with ones you DON"T like or want to pay for. With Bryan ..he made me feel as if I had a choice in the matter and my money no matter how much I had mattered. If all sales consultants could be like Bryan..the world would definitely be a better place in which to do business in.Ian Hanks (Jeff Schmitt Chevy North):Was very knowledgeable about things during our new vehicle purchase. He was pleasant to talk to and did an excellent job to make purchasing our new truck a unique experience. I would definitely make my next purchase there and refer others as well.


When I originally went into the dealership, I did not...

5
wexner17 on 06/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I originally went into the dealership, I did not have a specific idea of what vehicle I wanted. Austin was the Sales Associate that worked with me and not only was he incredibly welcoming and friendly, but he helped me figure out what kind of car would best suit me. He went through all the details and benefits of the various makes and models and why each would be a good choice for me. He put in a lot of effort to make sure that I made the best informed decision possible. I had the help of a real professional!


Outstanding service

5
Shellfish71 on 06/19/2013

Customer Service: 5.0 Buying Process: 5.0

I was referred to Jeff Schmitt by a very good friend of mine. They said to see Eric Lower. I spoke with both Eric and Tim Barker and they began to research my options on buying a car. At first I was looking at a used vehicle, but after running numbers and factoring in rebates and such it was actually a better deal to buy new. Alan Prather was extremely helpful in working with me to find the best payment and options to fit my needs. I was very impressed with all the help I received.


Great Service!!

5
Michelle Barrer on 06/14/2013

Customer Service: 5.0 Quality Of Repair: 5.0

I called Jeff Schmitt to see if they could fix my son's car that same day. We live an hour away and my son attends Wright State, so it was not possible for me to help my son being so far away.Chuck in the service department not only fit him in but took special care to make sure my son and his car were well taken care of. I really appreciate it!THANKS...M Barrer


Made new purchase easy

5
Greg Lawson on 06/11/2013

Buying Process: 5.0 Overall Facilities: 5.0

Austin, Terry and Jeff were GREAT. Helped us obtain a GREAT ride. Made it easy. These are the people to deal with.


Salesman Ian Hanks--Jeff Schmitt Chevy North

5
Military Veteran on 05/22/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

05/21/2013 just purchased a silverado LTZ today. Called salesman Ian Hanks who sold me 2 other vehicles previously. Ian Hanks works your purchase for the customers complete satisfaction. Twice I have purchased a new vehicle, and Ian Hanks came in the next day, on his day off to make sure every detail was completed in the purchase process. I'm a military veteran, you can't go wrong asking Ian Hanks to help you with your purchase.


Happy Customer

5
Mrs. Sartor on 05/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After purchasing my very first convertible, I found a problem with the vehicle. The staff at Jeff Schmitt were so nice and allowed me to bring the car to their service department to have it fixed. Now, That's great service considering I bought the vehicle "As Is". They really care about their customers!!! I will definitely buy more vehicles from them as well as refer everyone I know to Jeff Schmitt's lots.


Great deal no high pressure

5
Regular folk on 05/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

What a great deal we got mike crosbie is a wonderful salesman as well as the rest of the staff we met while there. We were completely comfortable with mike and he worked hard to get us the best deal possible. Teir deal beat everyone else's . We would come back again. We drove over 100 miles to get our dream vehicle and it was worth it. Thanks mike and staff your all great!


This review is given because we were completely satisfied...

5
wwg1949 on 05/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This review is given because we were completely satisfied with Jeff Schmitt Chevrolet, Fairborn OHWe had compete Satisfactory with the over all experience.We hope to continue leasing with this dealership.The sales consultant (Shaun Staley) was professional and very knowledgeable.


Will Not go back

2.3
cujophy on 05/01/2013

Customer Service: 2.0 Buying Process: 2.0 Overall Facilities: 3.0

Recently bought our car from here. Salesman was great, no problems. Finance was horrible. Had to wait 2 hours to get in to sign paperwork and there was no other people ahead of us. By this time it was closing time, we were tired and had not had dinner. Finance guy was up from Middletown. He told us that our Kia factory warranty did not apply to second owners, which our first car from them in July we were told it was, so I was upset. To smooth things over they "upgraded" us and gave us freebies in regards to their environmental package, dent repair etc. After we got home, found out that he charged us for all of the "freebies" and added them into the financing. My fault for not pulling out the calculator and adding everything up, but I was tired and by that time grumpy. Furious we called the next day and refused to take delivery of the vehicle until paperwork was right. They agreed to fix paperwork and told us they would have it ready when we got there that night, as we told them we were not waiting again. They wanted to charge us for the environment package since it was already put on, but decided to "give" us that one. Paperwork was not ready, had to wait another hour, then when paperwork was completed found out we were charged too much for title so that was fixed. Then they were not going to give us the extra year on the "extras" that we were suppose to get. Title was suppose to be just in my name but ended up being in both my wife and my name and we didn't know this until we got the memorandum title to get license, had to have wife there too then. Was suppose to get paint ordered and sent to house for "us" to fix some nics in the paint. Still have not received it. Called and spoke the the assistant of the guy you see on TV to complain about the dishonesty of the finance man and was told he would be calling me back that day....never heard from him. We did receive a call from the regular finance lady that they were now giving us the extra year warranty like we were promised. Never ever again!!


Great Job!!

5
Steve on 04/30/2013

Buying Process: 5.0 Overall Facilities: 5.0

Tony Blair handled my deal great and Kelley Grody handled the paper work quick!


I would like to commend Dennis and Kelly for their great...

5
bthomas18 on 04/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to commend Dennis and Kelly for their great experience that they provided to me and my daughter. We purchased a 2010 Equinox with fantastic options and low miles for a great price. On top of that it was so easy to make arrangements to see and drive the vehicle. The entire process online and in person was very easy. My daughter and I were very pleased with our sales represenative Dennis and were additionally pleased that we got to be his first sale and cut his tie at the completion of the process. Dennis accompanied us on the test ride and provided excellent explanations on vehicle options and the customer care packages available to us. Kelly was a fantasitic person to work with, she had my daughter and me in stitches as were were going through the finacing portion of the purchase, worth it to buy another vehicle just to speak with her.When we picked up our vehicle it looked as nice as a brand new car, exterior clean, interior clean, wheels and tires clean! They even provided a little car car package (car wash, wax and tire protectant). The additonal post sale services are great additions to the value of the vehicle.The Jeff Schimdt group definetly deserves the great rating that I am giving them. We will absolutely come back!Great job!!!


Good Experience

4.3
Eric on 04/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Walked in with my business partner in order to replace a fleet vehicle. Bob Meyer worked with us, and we were impressed with how easy it was to work with him. He got the trade in value we were hoping for, and within half an hour, we had the vehicle we wanted at a good price...Chevy Silverado 2011.


I was greeted as soon as i walked in the door by Amber....

5
rgriffith35 on 04/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted as soon as i walked in the door by Amber. She was available whenever i wanted to test drive a vehicle. Amber was very friendly and professional.


Pete Mustard

5
Kelly Murphy on 03/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience with Pete Mustard..Was more then I expected. He was very kind and walked me through everything step by step..,Evan let me keep the Yukon XL over night. I know he did it because he new I would bye it which he was right..The best part he did not pressure me into anything..He let me pretty much make my own decision..Thanks Pete for being very kind. I would say to anyone looking for a new or used car stop in check out Jeff SchMitt Auto Group on Morse Road and ask for Pete tell him Kelly sent you...Thanks again Pete and good luck with the new baby girl on the way..PS I LOVE YOU YUKON XL. Will never drive a car again.


Jeff Schmidt has the best prices around on a certified...

5
happycamper1983 on 03/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Schmidt has the best prices around on a certified used Chevy Silverado. Sales staff was very friendly and easy to work with. It was a very smooth transaction. I wouldn't hesitate to be a repeat customer or send someone their way for a new/used vehicle.


I came to Jeff Schmitt to find a reliable car because my...

1.8
vmasters81 on 03/13/2013

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

I came to Jeff Schmitt to find a reliable car because my car had broken down. I am a full time student, have a disabled child, and am very active in my school and community. Having a reliable car is a must for me! I do not have the best credit and I was astonished when I was told that I could be approved for a 2003 Jaguar with only 107,000 miles on it. For obvious reasons, I-like many others would, jumped at the opportunity to have such a nice vehicle. I ignored all of the voices in my head telling me that something was not right with this picture. The day that I picked up my car, I was told that the small leak in one of the tires had been fixed. I drove it home and turned right back around because it was already almost flat. They did order a new wheel as it was bent. That I was happy about. What I was not happy about was that before they could even get the wheel in (I was driving on a spare), my car broke down. I called the dealership and after sitting in the cold for three hours, they finally sent a tow truck. Myself and four other witnesses watched the tow driver hook up my "new" car and haul it to Jeff Schmitt. (I was also told that the dealership only had three loaner cars and they were out so it was my problem to find a car while it was being fixed.) When I went to pick up my car, I was told that they could not "duplicate the issue and there was nothing wrong with the vehicle." Also, my headlight was busted out. Let me take a few steps back and tell you that Joe had already informed me that,"they can back out of the loan at any time" while I was making a complaint. Upon speaking to the General Manager, Jeff, I was told that the headlight was not their responsibility because I cannot prove that they busted it out or that it happened on their property. He told me that he could order me a headlight and I would only have to pay their price to fix it!!!! He also told me that as far as a loaner car is concerned, they can only loan me a used car for two days ( I guess I have to walk if it takes more than two days to fix my car)! This has been the WORST buying experience of my life!!! I would have been better off to fix the engine in my old car. I have had better service from "mom and pop" car lots for sure! They did not even take the time to clean and detail the car for me! I have no idea how Jeff Schmitt is such a big business if this is how they treat their customers. Completely disgusted! Utterly disappointed!


Great Customer Service/ Experience

5
Mercedes on 03/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The location is under construction but I did not mind. I can't wait to see what the remodeled showroom will look like when complete. I have heard others complain but you just have to be understanding. The employees were very apologetic about it though, but there's no reason to be. I LOVED my overall service with the company. My salesman was Ian Hanks, you can clearly see how passionate he is about his job, and it shows greatly. I was happy that he did not show me cars I was not interested in. Other dealerships would not listen to what I want and just show me something just to get more money out of me, but Ian was perfect! I like the fact that everyone at this location listens to your needs and wants. The sales manager Brian also listened and made sure I received what I wanted to pay and in negotiations. OMG you just have to LOVE the Finance Manager Angela Greil! I requested a certain interest rate and she made sure she got it for me! With all the customers in front of me in line it was great to know that she was actively working for everyone at once. I was thrilled to know after my day at the dealer that she already had everything I wanted set up and all I had to do was sign! This company has definitely captured my heart and sold me my perfect car! Everything I wanted and needed is what I got, I couldn't have asked for a better service and process. THANK YOU Ian Hanks Brian Mulkey Angela Greil


Great experience from start to end at Jeff Schmitt

5
Therese on 03/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales persons Brad Stacy and Ian Hanks were great! Angela in the finance department did a great job answering our questions and making the finance process run smooth!


We bought a new sports car in 2011 (the wife's dream...

5
royandheather on 03/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a new sports car in 2011 (the wife's dream car) from Brian who is now the manager. We went back last summer to look at another sports car (the husband's dream car) and Josh was very patient with us. After a long time and lots of effort on Brian and Josh's part we determined that we just could not afford it at that time. We recently realized we needed a new SUV and began working with Josh again since our treatment at their store had been so good. During this time my father in law had gone there to buy his wife a car also. Our schedule never matched up with Josh's schedule and we could not meet up. The day we were actually able to go to the dealership happened to be the weekend that Josh was out of town. We were helped by a very nice young man by the name of Shawn. He went out of his way to drive us back and forth in the freezing cold until we found the right one for us. They stayed open late so we could drive home in our new SUV. It took quite a while to get everything completed and Shawn made sure he kept us informed of everything that was going on the whole time. He even offered our daughter his girl scout cookies. We will certainly be back there for our next purchase and especially when it is time to buy hubby's new fancy ride.


Excellent Experience

5
Aaron on 03/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a 2013 Chevy Cruze, and the experience was excellent. My sales rep, Ian Hanks, was extremely helpful, polite, and friendly. Ian was quite knowledgeable, and was able to help me find what I was looking for quickly and easily. Even the financial process was about as painless as possible. I would definitely recommend this dealership.


Fantastic Experience

4.7
Rudy on 03/01/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Thanks Ian Hanks and the entire staff. I was very satisfied with my experience.


Auto Purchase

5
Happy New Malibu Owner on 03/01/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My son had purchased a vehicle from Jeff Schmidt previously - so my husband & I thought we would take his advice and visit the dealership when we decided to look for a newer car. We visited Jeff Schmidt Chevy North dealership on 2/23. From the very beginning - our Sales Person Brad Stacy was extremely helpful. Brad listened to what we were interested in purchasing and offered many options within the range of our budget. We didn't feel pressured into purchasing a vehicle - but felt as if we were dealing with someone who wanted what was best for us. Brad was an extreme joy to work with and I would highly reccommend him to anyone wanting to purchase a new or used vehicle. Dave Zelik worked to secure our loan for our 2012 Chevy Malibu. Dave gave us a tremendous deal on our trade-in and went above and beyond to get us into the car we really wanted. Thank you so much Dave! Kelly Grady was such a joy to work with! Kelly made signing the paperwork actually fun and painless. Even though it was after closing hours by the time everything was completed - being a Chevy Malibu owner herself - Kelly took us out and gave us some great tips in operating our vehicle. She is a true asset to the Jeff Schmidt Auto Group! Overall my husband and I couldn't have been treated any better or given a better deal than what we experienced with Jeff Schmidt Chevrolet! If you need a new or used car - definitely take the time to stop by and visit the dealership and the people listed above. You won't be disappointed!


My son had purchased a vehicle from Jeff Schmidt...

5
kdaniels00 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My son had purchased a vehicle from Jeff Schmidt previously - so my husband & I thought we would take his advice and visit the dealership when we decided to look for a newer car.We visited Jeff Schmidt Chevy North dealership on 2/23. From the very beginning - our Sales Person Brad Stacy was extremely helpful. Brad listened to what we were interested in purchasing and offered many options within the range of our budget. We didn't feel pressured into purchasing a vehicle - but felt as if we were dealing with someone who wanted what was best for us. Brad was an extreme joy to work with and I would highly reccommend him to anyone wanting to purchase a new or used vehicle. Dave Zelik worked to secure our loan for our 2012 Chevy Malibu. Dave gave us a tremendous deal on our trade-in and went above and beyond to get us into the car we really wanted. Thank you so much Dave!Kelly Grady was such a joy to work with! Kelly made signing the paperwork actually fun and painless. Even though it was after closing hours by the time everything was completed - being a Chevy Malibu owner herself - Kelly took us out and gave us some great tips in operating our vehicle. She is a true asset to the Jeff Schmidt Auto Group!Overall my husband and I couldn't have been treated any better or given a better deal than what we experienced with Jeff Schmidt Chevrolet! If you need a new or used car - definitely take the time to stop by and visit the dealership and the people listed above. You won't be disappointed!


Our overall experience with Jeff Schmitt Auto Group in...

5
murdylou on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our overall experience with Jeff Schmitt Auto Group in Fairborn was wonderful. After 5 to 6 phone calls between my husband, Rick and Jeff, we made a trip to Fairborn to see a truck. We left there at about 10:30 at night, with a new truck. Somehow, I knew that would happen! Thank you guys for all you did for us. Now I'm looking at new vehicle for myself, lol. Rick and Mary Crews


I wan't to trade a used car that I had bought years...

5
vickieladkins on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wan't to trade a used car that I had bought years ago in an upside down loan for something new and within my budget. Shaun helped me out on each step and then with the finance department, they were able to help me out. I was expecting to be turned down; however, they worked every angle that was within my desires and got me into a new Chevy Impala that met my every need with monthly payments that will still allow me to save money. Shaun and the finance people are great and will help you get into not just a vehicle, but one that you want for payments you can afford.


We looked at a truck on Saturday...truck would not...

3
dmaxon on 02/18/2013

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 1.0

We looked at a truck on Saturday...truck would not start,jumped it said it was because of weather! Called Saturday night told them we would take it...Amber said to come back tomorrow (Sunday) at 430..we get there only to find truck still on lot not cleaned....spoke to Kelly and she said it would be cleaned and ready but when she spoke to someone they told her it would not start again,so after paper work signed we could not take truck home...they called us Monday and said it was ready,so yet again another trip ..picked up DIRTY truck,Donald forgot his snap shot and license plates on car so called Amber,she said she would have them pulled and ready...Kelly called Thursday to say some paperwork was not signed..so again another trip there on Saturday to sign the rest and pick up the left behind things...well they cant find the snapshot nor license plates! Now the insurance is gonna go up because its unplugged and someone has to pay for the camera!! Window on truck cracked and said it would be fixed or replaced..guy came to house and filled it but didnt like how it filled!! The running to the dealership was way more then should have been and the misplacing of personal things is crazy or was the call to Amber neglected when she told us she would get it out of car.The only thing nice out of this was the ladies we spoke with (Amber and Kelly) they were great! But the dirty truck and no calls returned is nuts,and will be turned in to someone higher,if the call was neglected then be honest and tell us the car was sold with the snapshot in it dont tell us on Saturday morning you will call us and here it is Monday and no call!!


I had been auto shopping all weekend and decided to go to...

5
michaelpatt on 02/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I had been auto shopping all weekend and decided to go to Jeff Schmitt.The team that worked with me were straight forward and honest in helping me to buy the vehicle i selected.I am very happy i chose them to buy my vehicle and will not hesitate to go back.Thank you Doug Lutz job well done.


quality service A1

5
Jen and Tony on 02/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a 2010 Chevy Impala. From the moment we stepped in the office till the sale was complete service was great!!! We had some issues finding a bank to loan us the money for the purchase, but Kelly and the staff worked diligently to not only find us a deal we could live with but also was willing to cosign for us if she had to. Kelly in Finance worked Very hard for us. and Yes my next car purchase highly likely will be with Jeff Schmitt Chevrolet. thank you Every one on Staff for the great experience. the vehicle is so roomy, drives smooth, and makes me want one for Another Satisfied Owner of a 2010 Chevrolet Anthony, Jennifer Coppola and Family


My only issues are one week after my purchase the fan...

3.6
Usedcar on 02/06/2013

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.0

My only issues are one week after my purchase the fan blower motor started making noise at all speeds. I had to replace. The drive belt was making a noise that could not be stopped by any method. I had to replace. Total cost of repair since purchase (18 Jan 13)$137.00.


I went into the used car dealership in fairborn and was...

1.4
David33165 on 01/31/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

I went into the used car dealership in fairborn and was interested in a 2011 chevy silverado truck took it for a test drive and came back very interested.So I asked the salesman whats the best deal he can do. So he started to take down some of my information asked if I had a trade I said yes year make model then he asked how much I owed on my truck I responded that I didnt want to divulge that information and wanted to see how much I could get on trade first.He stood up and said goodby I asked are you serious he said goodby again and started to walk outside and took the tag off the truck.By now I'm getting pissed so I said I've never been treated so rude and threw his business card at him as I was walking out the door.I'm not sure what kind of business Jeff Schmitt is trying to run but if thats the way he treats his customers I would be supprised if he ever sold any cars.The commercials always say were dealing apparantly not!!!! This has to be the worst experience I have ever had and I or any of my friends or family will never vist this car dealership ever again.I'm still shock at this horrible experience


Thanks to Jeff Lail for being so attentive to our...

4.5
jburk57 on 01/25/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Thanks to Jeff Lail for being so attentive to our finances and needs. We needed to stay in a certain price range and helped us meet that goal. He was patient with us while we drove several different vehicles. Thanks Jeff!


$28,887

Mileage: 976

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Fairborn, OH

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$17,887

Mileage: 42496

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Fairborn, OH

Engine Type: 1.4L I4 16V MPFI DOHC Turbo

$57,812

Mileage: 3

Color: Black

Transmission: 8-speed Automatic

Body Style: Pickup

City: Fairborn, OH

Engine Type: 2.7L I4 16V GDI DOHC Turbo

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