Jeff Belzer's New Prague

4.9
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Great service and a great experience

5
Tbear1234 on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff did a great job finding me exactly what I wanted. I will definitely be coming back for my next truck. He also gave me the best price without having to haggle.


Great experience!

5
hottruck17.5 on 11/15/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The first time in 45 years of buying cars and trucks that I didn't have to dicker on the sale price. Thanks for the good experience. Dale & Renea


Great Working with Sarah!

5
Hansen on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We havent had to buy a car in many years so I was looking all around the Twin Cities area. Ended up going through Sarah and this dealership based on price and service. This was truly a good buying experience.


Nice dealership. 3 stars because I had to ask for help

4
Marie 12 on 11/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 3.0

I came in wanting to buy a jeep and was not approached by anyone. I needed to ask the cashier who I would need to talk too. She then brought me over to a salesperson.


Shop around

3
jeffjohnson16 on 11/10/2016

Overall Experience: 3.0

Be sure to check and double-check paperwork, etc. You may be able to get a better financing rate outside the dealership as well as selling your car independently vs. trading in.


Sarah Whitney Rocks

5
Awesome_Nelsons on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were first time vehicle buyers and Sarah took the time to walk us through the process. She didn't rush us or try to sell us on something. She set out to understand our needs first and then provided options for us to consider. She was present through the entire process and made this the type of experience you want it to be -- it's not every day you set up to buy a car. Not only was Sarah great, but the entire process at Belzers was very professional and organized. We would recommend this place to anyone and will be lifelong customers ourselves.


Excellent!

5
aezak13 on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They made it so easy for us to get our new car and actually made us feel like people and not just trying to make a sale!


Easiest car buying experience I've had

5
Lydia Howe on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Bob Van Muyden was a great salesperson to have. He took the time to walk us through all the cars we wanted and even look walk us through financing on multiple cars. He found us the perfect car that was within our budget. Great working with Bob and everyone else at Belzer's.


Scott Cassidy

4.6
Porschegirl on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Scott Cassidy was great to work with. He was very helpful. I'd recommend working with him. My husband did notice damage on top of the vehicle above the drivers door and extending to the passenger door on the left I was unaware of until after purchase. Also after purchase I noticed damage to two of the leather seats that I wasn't aware of at time of purchase. The service tire monitor system warning keeps coming on. The vehicle body type GMC Acadia SLT-2 AWD I really like. It handles very well.


Great buying experience

5
Matt on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have nothing but good things to say about my buying experience with Mark Legut at Belzers. He came across straight forward and honest and I always felt like he was leaving the decisions to me instead of pressuring me into a sale. My biggest complaint at other dealerships is how long it can take to purchase a vehicle. At Belzers it was a surprisingly quick and painless transaction. I showed up after work and made it home in time for Monday Night Football.


I had really good service and got the car all set to go when

5
Arty on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with Dave Seipp and all the others that helped me get the car I wanted after my accident. The finance person was also very good with helping me get the ready to get financed.


Sarah is great!

3
KT on 11/05/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 4.0

Sarah was great to work with, she even came in on her day off! She worked hard to find the car I wanted. I don't believe the trade in value was what it should have been and Marshall was reluctant to hear us out. Bob did great showing me all about my new cars features. I will recommend people to Sarah if they are looking for a new car!


Excellent Buying Experience

4.4
Brad L on 11/03/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had an excellent buying experience at Jeff Belzer. The staff was friendly, informative, flexible, and went the extra mile to make sure I was satisfied. The buying process felt very transparent and hassle free. I would highly recommend Jeff Belzer to anyone in the market for a car or truck.


More than fair.

5
Nomad on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire process of buying a Ram was enjoyable. Everyone I dealt with was informative, helpful, and patient. The team I worked with was on the same page and their attitude was positive throughout.


Great Experience

5
Stephanie C on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car at Jeff Belzer was a great experience. The staff were all friendly and flexible to make sure the process was as smooth as possible. Special thanks to Zach Anderson who went above and beyond multiple times!!


Very friendly, easy to work with staff

5
KeganSenn on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales staff made the buying experience hassle free. Very candid and genuine staff made the buying process comfortable and easy. Would definitely recommend in the future!


Very professional

5
KC1975 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend using the Jeff Belzer's dealership. We traveled from six hours away because of the dealerships ability to find the vehicle I was looking for and fair pricing.


pretty good experience.

4
77 on 10/29/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Scott Cassidy was very nice and helped us out in getting the car we wanted. Also in getting the tires fixed for us. Experience with this dealer was pretty good.


My review is specifically for salesman, Scott Cassidy

4
October customer on 10/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I initially had trouble obtaining a second key for my used 2010 Dodge Ram 1500. He went the extra mile to make it happen. Although, I will say that for a multi-million dollar company he received little support from the dealership and had to pay for the second key (it somehow went missing at the dealership), along with a $25 state park gift card that was stolen from his desk, out of his own pocket. To me that is unacceptable.Scott gets 5 stars....the dealership gets 2 stars.


Best customer service ever.

5
Abdi Muh on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This location is amazing. I really enjoyed while I was there and also willing to bring friends and as well as family.Special shoutout to Jenny Hoheisel, Tim Tichich and Jeff Sepulvado.


Buying a car

4.8
Fred on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was really a great experience, Joleen was just fantastic, it was very painless, I will most likely go there or jeff's other dealership for our next vehicle.


New vehicle purchase

5
Lonnie McLain on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the vehicle at Jeff Belzer Ford thru the internet. I sent an email inquiring about the vehicle, and got a timely email response the same day. I also received a phone call later in the day from Joleen. She was courteous and started the conversation with me to trade vehicles.The whole process went smoothly and the auto was ready when I went to pick up the new vehicle.


purchasing a newer truck

5
berlanda on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped in the New Prague store to look at a truck we saw online. the sales staff was very helpful took time to go over everything with us wven though it was very close to closing time. Everybody stayed well pasr closing to make sure we got wverything we needed which was very much appreciated.


A blessing from God!

5
krissy1981 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have looking around for a new vehicle and a friend of mine said to go to Jeff Belzer. so I went. I emailed jeff belzer and a Jeremy got back to me from Lakeville and he got me in touch with matt in finance in Lakeville and matt worked so hard in getting me approved for a vehicle. then poof a vehicle showed up in new prague and I got to meet the wonderful jeff P. he drove up the 2016 ford fiesta up to me and had me take a test drive. I was super super excited. of course I loved it. it was a brand new car. I have never in my entire life have had a brand new car. poof blessing from god! I have been praying for one and poof there it was. I still cant believe it. jeff helped clean up the car and helped me figure out what all the buttons do. he was super awesome!! then bob shows up and does the rest. they were busy for a Tuesday night but I was well taken care of. bless you guys! and thank you so much!


Excellent experience

5
F150guy on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scotty made everything go smoothly and was a pleasure to work with. I would recommend considering Jeff Belzer Ford for any vehicle purchase you are looking to make. Great people and great prices.


FANTASTIC

5
Richard on 10/20/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would rate the people I dealt with and the dealership at 125% out of 100. I had a specific vehicle wanted and price point. They stuck with me, provided multiple options and kept me in the loop until the found the best deal ever..... My deal was better than I expected. No haggle, No pressure and yet provided me with everything I wanted. Very happy with my experience and would recommend Belzer's to everybody


Excellent experience with Jenny Hoheisel!

5
Ryan Miller on 10/20/2016

Overall Experience: 5.0

Jenny was just the type of person I like to deal with. Test driving the car alone was no issue, testing it multiple times was no issue, and working out a deal that all parties agreed upon was no issue. I have bought a handful of cars from multiple dealers and this experience was the best.Ryan Miller


Jeff Belzer Review

4.8
Ken & Deb on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was our second car purchased from this dealership in 2 years. Excellent sales and service staff. A pleasure to work with both both Scott (1st purchase) and Mark.


They stayed late to help us close the sale. Thanks!!

4
cmooreaf on 10/18/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

My only critiques for the dealership are in relation to services available to help close a deal on a used car. Things that would have made this a 5 star rating for us that you could not do due to policy:**Fresh oil change - policy says no. While it is not a deal breaker, it does drive down the satisfaction level of a customer. It would cost the dealership maybe $40 cost to improve the customer satisfaction level and close on a multi-thousand dollar sale.**Full tank of gas - policy says "no less than 1 quarter;" that policy definitely needs improvement. Again, it would cost the dealership maybe $30-$40 cost at the most and close on a multi-thousand dollar sale.**Delivery/transport of vehicle to the Lakeville dealership (less than 1 mile from our home) - policy says no. The fact that both dealerships are owned by Jeff Belzer's....I don't see the logic in this policy. While the New Prague dealership was nice and staffed with good people, it was a 50 mile round trip for us to close our business there.If these 3 things could have happened, it would have made for a 5 star experience.


Great experience. No pressure.

5
Keshuber on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience. Purchased and leased 2 new vehicles. All aspects of both transactions were great. We would recommend this dealership to anyone.


Great experience , better than other dealers I visited

4.8
rswan10 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joleen was extremely helpful over many communications via email , I knew what I was looking for in my 2016 F-150 so it wasn't as much about what kind of vehicle do I want but more about tallking through the details around price and trade-in to assure I could get the price I was looking for. Since I was not from the area I wanted to be sure we were close enough on the numbers that I felt we could get a deal done before driving down there. I got down their we talked for 30 minutes max and reached a deal I was happy with. Could beat the price or the service. Financing involved some miscommunication around a rebate (Ford Credit) if I chose, which I didn't so it got added back to there price which was cash or financing. I missed it when I was there doing the paperwork but contacted Joleen when I noticed it, she stood behind me and got me a refund check issued fast. Couldn't beat the price for the new vehicle within 100 miles


Great Staff!!

5
smcc on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with the service I received from Joleen Christensen! She was extremely helpful finding me multiple vehicles to test drive and I am very happy with my purchase of a 2016 Ford Taurus.


2016 Jeep Cherokee

5
Jones on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with the service I received from Scott Cassidy and the rest of the staff at Jeff Belzer's in New Prague in the purchase of a 2016 Jeep Cherokee. Scott was helpful and courteous throughout the process and made sure all of my questions were answered in a timely fashion. I recommend Scott at Jeff Belzer's if you're looking to purchase a new or used vehicle.


Great product and staff!

5
Kaseymarquardt on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was extremely helpful, positive, and easy to work with. I enjoy buying locally and Jeff Belzer New Prague leaves no excuse to go anywhere else. I had a wonderful experience and am loving my new Jeep.


Awesome!

4.6
bornhsha000 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They answered all my questions, and responded almost immediately! They had the car ready for me to test drive, and we're very helpful with the process of buying a car, and how the loans and everything works. Great job guys, and thank you! 3 guys helped me, and I unfortunately can't remember the 3rd.


Very friendly

5
Carlsonstrax on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every one was very nice did a good job keeping us up to date it was a little drawer out to many people price was ok


Excellent service and great selection of cars

5
Tastan on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic sales team that worked with me on helping me find the right car for the right price. I would highly recommend jeff belzer dealership and would buy new car there again,


Lied to and couldn't get the dealership to pay repairs

1
K & A on 10/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

We were lied to about previous damage to the vehicle and the brakes went out within a couple weeks. The dealership was contacted about all the issues and all we got was a run around. There were issues with one of the gauges, a front fender sensor, and the brakes. There had been visible damage to the front bumper/fender and told that the sensor had been checked out and that it hadn't been damaged. Wrong....it was discovered right away that it didn't work. Within a couple weeks the brakes went out. Additionally, the day after purchasing, one of the gauges went dim to the point you couldn't read it. The car was taken to a dealership in Ankeny, Iowa where the repairs were made. Your dealership told us there was only so much you could do and only paid for one of the repairs. What xxxxxxxx!!!!We have just been smoldering mad about this but didn't figure we could get any help on this so we didn't pursue it any further. I doubt anyone with any authority will read this nor give a xxxx. If someone does..... then pay us the additional $600-700 we had to fork out to make the car safe and road worthy.


Jeep Cherokee

4.6
DanaG on 10/04/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bob was very helpful, I assume he did not get the phone message I left for him the week prior. I was ready to purchase when I arrived, and found Bob was not present, Dave stepped up and was very pleasant to deal with throughout the process.


Excellent!

5
Mnloon,456 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Coming from a small town in northern Minnesota, we were very impressed with customer service. Scotty and his colleagues where very accommodating and took time to answer any question we had. On our test drive we drove through their cute little town, and learned some of its history. We had a wonderful experience and will definitely recommend this dealership to any and all friends and family!


He was a good sales man

5
Chevrolet 2500 hd on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Camron was helpful in helping me out with the sale on the new truck he answered all my questions to the best of his Nolige for being a newer sales man


Helpful

5
Kelsi on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very helpful and patient. They answered all of my questions and stayed late to finish all the paperwork. I love my new vehicle.


Great

4.8
tom on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Second dealing with Belzers and had an excellent experience each time. Blaine Dyson and Bob van Muyden were very professional and pleasant to work with.


All around helpful experience

4.8
Joelyn on 09/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We encountered issues with our older F350 while pulling a horse trailer (with the horse), and had to make a sudden decision on a new (or newer vehicle). Sarah was incredibly helpful at offering information on new and used vehicles on the lot, and even providing contacts in case we needed to rent something short term. By expediting a few essential steps, we were able to get the deal done while our horse grazed the grassy areas nearby, and be on our way.We very much appreciated the support and patience, and yet urgency when it when it was needed!


16' Ram 1500

5
Dave83 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was awesome to work with. He was patient with emailing back and forth when I couldn't talk on the phone at that moment. Answered all of my questions that I had and made everything very easy and simple. We did everything through email and over the phone cause I'm out of state and had the vehicle shipped. When I visit the cities next time I'm coming down to say Thanks to Jeff in person.


Awesome experience!

5
KELLY Gomez on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Portwood was an amazing sales rep. He helped me get exactly what I wanted at the best price in very little time. He even stayed after hours to make sure I was taken care of! Before I left I received a walk through of all the features my new car offers. This was a fantastic experience. Thank you Jeff Belzer Ford!


Satisfaction

4.8
Trent.seaman on 09/30/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I though your team did an oustanding job. Very pleased with how were treated, never presured to do anyting. Your staff allowed us to make decislinos based on our own pace, rather than being rushed.


Quest for a new truck

5
Nmo7 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was very helpful in our search for a new truck. We started at Ford and then went and test drove some Chevys at a sister dealership. We ended up back at Ford. Bob was very patient and actually stayed past closing time to assist us with the purchase.


Good experience

4
Trap84 on 09/27/2016

Overall Experience: 4.0

I was happy with the customer service and welcoming attitudes. I wasn't oversold, bombarded with calls or pushed by a nagging car salesman. The salesman who helped me was very personable and helped make the experience smooth.


Good Experience

5
Joe Butler on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly experience. They were very helpful when figuring what financing would be the best fit for me. Nice friendly people all through the dealership.


Helpful, honest, and friendly

5
Jason Jung on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience working with Jenny was great. She was extremely honest and friendly in our conversations. I never felt pressured and she went the extra mile to make sure the vehicle I purchased was ready for me to take ownership on short notice. I am very happy with the vehicle and the price. Andy in the finance department was also great to work with. He was able to answer all of our questions and had us in and out in a matter of minutes.


Easy to work with

5
Cal T on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stpped in short on time found what i wanted came to agreement and came back and got the truck. It was nice because they were attentive to my needs.


Jeep Grand Cherokee Sale - Scotty Cameron

4.8
Jenny on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good prices and honest service. Scotty was very personable and took the time to research and prep the Jeep so it was ready when we arrived from our hour + drive to the dealership. He did a great job communicating via text, email, and phone to ensure a smooth process throughout. Tim was honest and wasn't pushy, much appreciated. Bob was super helpful going through the features of the Jeep late at night and during a rain storm, he didn't rush us and took his time. Great service all the way around, well done. We're very happy with our purchase. Thank you!


Excellent

5
MELISSA CUMMINGS on 09/25/2016

Overall Experience: 5.0

I was treated well they got me into a truck in my price range. Plus an excellent extened warranty I was very happy with the service at Jeff Belezer's in NewPrague.Thank you to Mark Legut , Creed Medvec , and Tim Tichich.


New Purchase

5
Chris Carlson on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff and Joleen made the whole process easy and enjoyable. I would purchase a car again through Jeff Belzer's online pricing and dealer customer service.


Purchase via internet - fast and easy

5
Cheesehead on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time purchase using internet search engines (cargurus.com) to locate and identify the specific model of minivan we were looking for. Having identified the van we wanted to purchase, I then had to deal with the nearly three hour drive to get it. I was extremely hesitant about driving this far for such a large purchase. Think about every horror story regarding car sales you can think of: "It was sold right before you got here", "It was sold, but we have this slightly higher cost model available", "Sorry the price we quoted wasn't accurate", "Sorry, but your credit application wasn't processed", etc. Everything that would have made the nearly six hour round trip a disaster. BUT, that was NOT my experience. I arrived, was shown my new van, had some nice conversations while we waited for the paperwork to be finished (10 minutes maybe), looked at a few fancy cars way outside of my means, and then we got down to business. I worked with Zach Anderson from sales (Lakeville, he drove down to make sure everything went right. Thanks Zach), Brian in purchasing, and Creed from aftermarket accessories. They all did their job, including trying to up sell a bit, but that's cool, that's how they make a living. I believe when all was said and done, I was in and out in 40 minutes. Absolutely no issues. Pricing was very fair, they communicated everything clearly to me so I could make a sound purchasing decision, and then they followed through. That is precisely why I will give them the first opportunity to sell me my next vehicle. They earned it..


Great experience

5
TAH66 on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Shadrick was very helpful throughout the buying process. I was moving to ND from LA and was driving through Minneapolis. He provided me with all of the information I requested prior to showing up at the dealership. I was able to show up on Monday and the pricing and vehicle was all as advertised. The staff as a whole was very transparent and easy to work with. Thanks!!


Purchased 2016 Ford Edge

4.6
Happyford on 09/20/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a wonderful experience! Sarah was great and offered us help immediately and took the time to explain all the options on the vehicle. I immediately fell in love and knew this was the vehicle I was looking for. Definitely a no pressure experience and would recommend to anyone.


2016 Cherokee Purchase

2.6
craigc305 on 09/19/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 2.0

I purchased a 2016 Cherokee Limited from Jeff Belzer's in August. Overall my experience with the dealership was fine. I honestly don't understand why this dealership has such high ratings though. To me, there was nothing spectacular about it. And while my experience was fine overall, there are definitely some complaints I have.My first complaint is about the "Unconditional Price" that you will see listed on their website. It makes it sound as though that is the highest price someone could possibly pay - everyone qualifies for that low price. I was still skeptical when I saw that, so I spoke with Paul Johnson through email and also a representative through their online chat window. Both individuals I spoke with confirmed that the "Unconditional Price" is the price that everyone qualifies for, no hoops to jump through, etc., etc. When I went to the dealership, however, I did not qualify for the "Unconditional Price". Because I was from out of state (Illinois) or something like that, I did not qualify. The price I paid was close, but not as good as I thought it would be. So no, the "Unconditional Price" is indeed not unconditional. You will only receive the "Unconditional Price" if you meet certain "conditions". I feel I was definitely misled. When I pointed this out to Paul Johnson through email later on, he seemed interested in helping me out and learning more about my situation...then I never heard from him again. My second complaint is that this dealership had 3 of their dealership decals stuck on the Cherokee I purchased. One on the tailgate (traditional location) but 1 on each of the front fenders as well. It looked terrible. Why 3? Why isn't 1 sufficient? I took all three of the decals off when I got home. Not too difficult, but something I feel I shouldn't have had to do. I have NEVER seen another dealership put so many decals on a vehicle. My third complaint is that they didn't seem to do a great job cleaning the Jeep once I purchased it. When I first looked at the vehicle, I immediately noticed a dirt smudge inside the driver's door as I was entering the vehicle. I know that kind of thing happens and that they clean up the interior and exterior of vehicles after they are purchased, so no big deal. Except once I did purchase the Jeep and they "cleaned it", that same smudge was still there! It was pretty obvious and it was right on the driver's door...how did they miss it??I will say that one aspect of my experience was excellent. After I purchased the vehicle, a gentleman helped demonstrate and explain many of the features the vehicle had. I already knew most of them, but he was very friendly and knowledgeable. He did a great job, but unfortunately I have forgotten his name. So overall my experience was fine as I mentioned. The price I ended up paying was still good in my mind, but it really angers me that I was basically lied to. They really need to explain that their "Unconditional Price" better. To me, this dealership isn't any better than other dealerships I have worked with.


Great people to work with

5
Hartmannd on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All facets of the sales process were great Bob Van Heiden was excellent and the whole team was very very good I will refer other people to your phone for future car purchases


2016 Grand Cherokee Purchase

5
Mike on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark was great to work with on both my trade-in and the new car purchase. He was also very responsive to follow-up questions we had regarding accessories.Thanks!- Mike


VERY SATISFIED LADY!!

5
Audrey Holmberg on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally went in to buy a 2014 Ford Escape, the car came up with a recall so it could not be sold. Both Jeff's were very helpful to make sure that I was taken care of. I ended up buying a new 2016 Jeep Cherokee and I am extremely happy with my purchase. I would definitely recommend both Jeff Shadrick, and Jeff Sepulvado to anyone. Also,Adam Olson showed me everything about my vehicle, he was very patient with me as I am not computer savvy. I would also like to give a shout out to Don Hiltunen as he was very thorough with the financing. Thank you thank you for making me feel so special.


do not buy online

1.4
walter rogers on 09/14/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

If you're looking online avoid this dealer. I was told my 2016 Ford F150 was new, it was not it had been used as a loaner. It was in fair condition for a vehicle that new. Bed was really worn, then I was told to get discounts I had to finance with ford, which I did. Then I was told the interest rate would be around 5.5 % which is a little high if you have very good credit. I found out I could have got 0% from a different Ford dealer. I'm sure they get extra money for financing which is no big deal. But then I was told I couldn't pay it off for 90 days. Come on guys, JUST TELL THE TRUTH!! It's these kind of guys that keep giving car salesman and car dealers a xxxxxx reputation.


Sales exoerience

5
Brad625 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our family came in and spoke with Jolene who was very helpful and friendly. We test drove several vehicles and she was very accommodating...John Haase was very fair with our trade and Tim got us through the finance process as quickly and efficient as possible


AMAZING, GREAT, ONE HAPPY CUSTOMER

5
JulieLaz on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a first time car buyer and I had a great experience with this car dealership. Ask for Gerard Rosemeier he was a great help in finding me the car i needed, in my price range and safe for my kids. Very upbeat attitude, he was excited for me when i got approved for the car! The people at the car dealership really showed like they car about their customers. I would recommend this place to my family and friends.


Great experience that delivered my dream car!

5
Andrew Kalweit on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Portwood delivered a fantastic experience and got me the Wrangler I always wanted at a great price. His straightforward approach was refreshing and appreciated. Thanks Bob!


Made my new vehicle dreams come true!!!

5
Suzyrae on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales person and finance specialist worked very hard to make my deal happen, and trust me it wasnt easy! Both Jeff and Woody are very knowledgeable and helpful. A very enjoyable Labor Day afternoon. Thank You.


For all

5
mattyw8man on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was very professional and pleasant and all my questions were answered quickly and effectively. Everyone I met there was extremely easy to work with! Furthermore, the deal I got on the Fusion I purchased was significantly lower than both every other dealer I had talked to (having shopped the price all over the twin cities) and even Truecar's assessment of a "Excellent Price."All in all I feel that I had a very good experience at Jeff Belzer's and will definitely be coming back the next time I'm in the market.


Friendly with no pressure

4.8
Ar151666 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to Jeff Belzers because of a car that I had seen online. When I got there, I was quickly greeted by a salesman by the name of Scott. He was courteous and professional but still relaxed. We test drive the car and then went inside to discuss options. The entire process was very easy. I am very happy with my purchase and would definitely go back. I feel as though I was treated right, which is very important to me.


great price, great service

5
InspireHomebldr on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jenny and Bob were great to work with, knew the product, and were quick and efficient. Fair price, and vehicle was properly prepped by the service department. Nice teamwork!


Excellent Response, Service, Honest, Straight Forward

5
Cahilljamesm on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had requested information online and Jeff Sepulvado called me several times to help me find my vehicle and work on features. Due to your selection and online prices we travelled from Minnetonka to New Prague and met Mark in the parking lot to help us out. Jeff soon took over being we had talked before. The price right from the start was as marketed on your website. Jeff was a great salesman who knew what he was talking about as I have an existing Jeep Grand and have studied features and cost. Jeff was not only great to work with but honest on price and other details as we worked through the process. He was more of a partner in the process as he understood our need versus trying to upsell into something we didn't want or need. We were also in a bit of hurry and he worked to rush the process along as much as possible. He also pointed out some minor scuffs in the paint and setup some time with the body shop to help us get those figured out. Growing up in St Peter I appreciate the small town service and feel and am glad we spent our money with such a respectable group of people. We appreciated the culture that Jeff Belzer's team provided. I purchased my last Jeep Grand from Fury and I went back there last Saturday and found the salesperson I was working with was not honest with their online pricing or what he was willing to reduce to sell me a car. I have talked to about eight different Jeep dealers in the last month and I live in Minnetonka so New Prague is not my closest dealer. Your selection, honest pricing, great sales service is what sold the car. I have walked out of many a dealer who just can't get it done the way I think car buying should be done.


Sales were willing to work for me.

5
Mark Herda on 09/06/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy to work with. Sales was willing to help me in any way he could.Delivery was smooth and easy. Financing was a breeze. Thank you so much.


Great prices

5
Plum tree trucking on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Jeff on recommendation from my salesman in lakeville. Jeff went out of his way to make the experience of buying a truck pleasant. Thank you.


Pleasure to do business here!

5
harleyqti on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is probably the best we have dealt with they are courteous , friendly and showed us everything to know about on our new Ford Edge.


Positive purchase experience.

5
Mike Kjos on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Salesman Gerard Rosemeier and had an exceptional experience. He did not push me in any way, he listened to all my requests and presented multiple options for me to choose from. I was planning to purchase a used truck and Gerard helped me find one that was perfect for my situation, but in the end I purchased a new truck because of the rebates and dealer incentives presented. I will definitely recommend this dealership to others.


Well Done!

5
Waldo3277 on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the very minute I walked into the dealership I felt welcomed and valued. Joleen did what sales professionals should do; listen and not talk.


Very good experience

5
Alain Breton on 09/01/2016

Customer Service: 5.0 Overall Experience: 5.0

I got a very good experience, you where very helpful and willing to go the distance to help me and fast to respond. All the personal are very easy to work with


Jenny

5
Beth Gessler on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jenny was amazing to work with, very personable and didn't make me feel pressured to buy in any way. She knew that I was very interested in the vehicle I purchased and went out of her way to help me make it happen.


Bob....

5
Jen860 on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob is an experienced professional that knows his stuff. He was a delight to work with and made the experience terrific! Out of all the sales reps I was working with at various dealerships, he was the most effective and was great at building a relationship while still selling a car. From a dealership perspective- I did not love the multiple prices "as low as", etc. As someone who qualified for non of the discounts, I would have just appreciated speaking a one price language.


Lease of my Ram Bighorn

5
jgilhousen on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales staff was curtious and knowledgeable. They made my buying experience fun and stress free. I would definitely recommend JEFF Belzers to my friends. It's nice to know that I have a great dealership within the community I live in.


AWESOME

5
Shannan.borchardt19 on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott was awesome to work with and very reliable. I needed a car quickly and he made that happened. Really appreciate all of his help!


Pleased

4.4
TheDoyles on 08/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We recently purchased a used Lincoln Navigator from the New Prague location. Jeff did a great job of making sure our expectations were met and the appropriate steps were taken. Jeff was certainly fun to work with and a sincere pleasure to purchase a vehicle.


Fast and easy to work with

5
Finders on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I left with what I wanted to drive off the lot with. They provided me options for the payments I felt comfortable to pay each month. Really easy to work with. 2nd car I have purchased from dealership.


5
Jeep on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Same old dealership I always purchase my vehicles from but there is a new face here and we are extremely happy with the purchase of our new Jeep Grand Cherokee Limited at Jeff Belzers of New Prauge.


Wonderful place to purchase/lease a vehicle

4.8
branden1 on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was amazing. The sales rep (Scott) took the time to explain the difference in purchasing and leasing a vehicle. Brian is always wonderful in the finance dept.Adam was wonderful going thru the car.


Great Sales Experience

5
Tim V on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy and straightforward deal on a great vehicle. Thank you to the staff in New Prague for delivering on great all around service for my Ford.


Nice people!

5
Don. D on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got the best price around for a new F-150.The sales people were very friendly and a pleasure to work with.I will definitely come back in the future.


Great place to buy a car

5
Jason3321 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was 100% satisfied with my experience. The sales staff was very helpful, and seemed truly interested, in what I wanted. Bob did a great job, and I instantly felt welcome. I would definitely go back to the Jeff Belzers dealership.


Great Dealership

5
mheiden on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is excellent to work with. Dave was knowledgeable of the vehicle and honest in the deal. I would certainly recommend this dealership to others.


Fantastic

5
Rosie on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The discounts brought me to the dealership and the professionalism of the staff will bring me back. My favorite part was the last person took the time to explain how all the bells and whistles worked. I may not remember it all but have a better understanding of them at least.


Fantastic customer service!

5
ScottishJeepGal on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased the new Jeep Renegade Trailhawk 2016 for a fantastic price. They had the most competitive price in the state. I had a great experience dealing with Bob Portwood, he really took good care of me. He even drove the car to my house to test drive it, which was an hour drive for him! I love the car and recommend this dealership. White glove service all the way!


Good experience for first time buyer

4.8
atp787 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'm a first time buyer, and my sales rep Joleen made the process easy and straightforward. She was super friendly and knowledgeable, and I didn't feel pressured at all during the process. They had the answers to all my questions and were willing to work with me so I received a fair and reasonable price.


Great service with respect

5
Ford man on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very knowledgeable staff with your best interest in mind. Taking the time to go thru every step of buying experience. Good stock of vehicles with array of options.


Best Dealership in all of Minnesota.

5
glstai on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Ford F150 from Jeff Belzer's New Prague. My sales rep was Dylan Rieser who I will always go to on all future vehicle purchases along with referring him to Family and Friends, especially after finding out he gave back to our great Country by serving in the US Marine Corps. He was patient, answered all of my questions, and found the Truck that was right for me. Thank you Dylan. Tim Tichich in Finance was great and the paper work didn't take long at all. Thanks Tim. There were even a couple of other guys Bob Shoemaker and Adam Olson that helped out which was nice to see they work as a Team there. Thank Bob and Adam. I usually don't have time to write reviews but after this being my best experience purchasing a vehicle, I had to take the time so others read this review and get the same experience I had. I will buy all my vehicles from Jeff Belzer from here on out.ThanksGreg StaiPrior Lake


My experience was great . 5 words.

5
SNPOLZIN on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelly was a pleasure to work with. She was helpful with every aspect, she even drove me from the Farmington dealership to the one in New Prague. The finance guy was nice and helpful. The guy who showed me how to work my car was also great to work with. He got my phone synced with the car, something I probably would have struggled a lot with on my own.


Great service!

4.8
Reannen on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mark was very polite and professional. He made buying a car a very non pushy fun and exciting experience for us. Will definitely be doing business there in the future.


Great

4.8
Matt on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Salesman was great and fun to work with! Good experience with the dealership friendly staff. Paperwork took awhile but it was very busy there that night. Thank you


Purchase of 2017 Pacifica

5
Pharmocist1 on 08/16/2016

Overall Experience: 5.0

I approached David Seipp with the intention of buying a used 2016 Town and Country or used 2016 Dodge CaravanBecause of Davids patience and sales knowledge, I ended up with a lease on a 2017 PacificaI have only had it for a few days and have not driven it out of town yet but so far we are very satisfied with the vehicleDavid worked with us throughout the sale and did his best to explain the features of the vehicle with assurance that I could call him anytime with questionsI am looking forward to many pleasant miles in this vehicleHarold K McMahon


Lied to me to make a deal!

1
wendy54 on 08/15/2016

Pricing: 1.0 Overall Experience: 1.0

I traded in my 2010 jeep liberty at Jeff Belzer's New Prague. I was told that my jeep had a lemon/buyback title on it. I would not get what my jeep was worth because of this issue and that they would not be able to resale this vehicle on the lot. Well 3 days later my trade-in is on the lot with price of $5,000 more than I got!!!! It is ridiculous to take advantage of a single senor citizen trying to make a living and then to get lied to so this dealership can make a good profit off of me!!! I will never tell anyone to go to this dealership!!!!!


Momma needs a new car

5
Kristin on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to Jeff Belzer's as we had read great reviews regarding the dealer. We could have gone closer to home, where there are dozens of places, instead we took a chance and drove an hour and a half. We had a great experience here. The prices were great (about $5000 cheaper than at home). The sales staff were friendly and worked well together to get us into a new car. We received a fair trade price for our SUV that was 5 years old. I drove away a happy Momma!


Friendly staff and easy transaction

4.2
JeepsForLife on 08/13/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

We came in thinking we wanted a specific vehicle on the lot and ended up coming home with it. There was no pressure to purchase the whole time they just wanted to make sure we were happy when we left and let us take our time. We didn't get offered much for our trade in even though it was in good condition but it was older with high miles so understandable for the dealers position as not a used at lot.Overall we were very happy!


Good dealership

5
zaqwsx on 08/11/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Belzer was on top of their game. I've spent the last 4 months at countless dealers. Some would show a lower price. Others would show a better trade value. Belzer beat both every time. They also have a selection that other dealerships do not have. I'm satisfied.


Without a worry.

5
Marcia & Gary Oien on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our Jeff Belzer representative was marvelous. There was no hint of anything other than his desire to help solve our needs and desires; and at whatever it took. Simply fabulous!


Wouldn't change a thing

5
NewMArket on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started my journey online. With the click of the chat, and an Email, I was connected to a great salesperson that moved all the right way. What I mean by this, is I was not pressured, I was not pushed. I was asked what I was looking to do with my new vehicle, what types of options I wanted, and then was suggested a few that I was already interested in. 10 hours later (Yes I had to work that day) I drove home a new F350 SuperDuty. WOW, what a truck !!


Peace of mind

5
MK on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole process - from test drive, to trade in, to becoming owner of a beautiful new (to me) Ford Fusion was so smooth - Jenny really put me at ease. I would recommend anyone to go see her for a great automotive investment experience. She is a gem!


Great Service

5
kcastellano on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joleen was excellent throughout the entire car-buying experience. She was extremely informative, helpful, and (the best part) she was not at all pushy. Really great experience overall! Thanks so much for helping me lease my new Jeep and for making the process as painless as possible!! Plus, I love my new vehicle so far!!


very good overall.

5
1sttime on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott was very good at communicating throughout the whole process and great at explaining how the whole process of buying a new car works. Bob Shoemaker was wonderful to work with too showing us our new truck and how everything worked inside.


friendly salesman

4
dreamer on 08/08/2016

Overall Experience: 4.0

good sales price if you don't have a trade in vehicle, I owe more than they were going to allow for trade in, so not a good deal for me. depends on your situation


Purchase of new 3500 HD pickup.

4.8
Dave on 08/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jenny was very good to work with and made the experience a pleasure. I will certainly ask for her on my next purchase. She is tops!


salesman

4.8
Loann Hulskotter on 08/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

dan bacca was very helpful in explaining all of the features of my new pickup. i would recommend dan to anyone interested in a new or used car.


Great Dealership

5
jeff Lauer on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great service we would recommend the drive to family and friends, followed up after the sale to see if we were satisfied with our purchase.


Great service

5
Nicholas Juliette on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience I had at Jeff Belzer's New Prague location was terrific. I had previously been contacted online and talked prices. The price I had talked about online was the price I received in store. The salesman still tried to see if I could save a bit more. It was a great first time car buying experience.


Satisfied Customer

5
Alysha on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a Ford Fusion from Jeff Belzer's New Prague and couldn't be happier with it. Great experience, excellent service, knowledgeable and friendly staff. Everyone that worked with me was fantastic. Would highly reccomend Jeff Belzer's New Prague and working with Gerard Rosemeier!


Best Customer Service I've had in a LONG time!!!

5
Chatrbie32 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a last minute need to purchase a new vehicle. I contacted my cousin Jenna who works at Jeff Belzer Chevy in New Prague who directed me to Dave Seipp. He answered all questions I had and helped find the perfect car for me. He asked my favorite part of my current car I told him heated cloth seats and he responded that would be hard to find. I told him I was interested in a Cruze. Not only did he find me a Chevy Cruze 2016 but he found me one with CLOTH HEATED SEATS!!! He stayed an hour and a half past when he was supposed to leave work just to stay and help me. He was phenomenal and the customer service that I received from everybody was AMAZING!!!


went i and meet Scott to buy a truck

5
chevy on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to buy a truck and worked with Scott and he did a great job in finding me what I wanted for the model and options that I wanted make everything go really smooth through the whole transaction Thanks Scott


Great Experience

5
Teresa on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sarah Whitney was very helpful with our vehicle purchase. She made sure it was the one that we would be very happy with and her knowledge of our vehicle was outstanding. Sarah was very professional, energetic and knowledgeable. Would highly recommend Sarah and Belzers!!


Very Satisfied

5
Cathy Curtis on 07/29/2016

Overall Experience: 5.0

Jenny was very helpful with my vehicle purchase. She made sure it was one that I would be very happy with and her knowledge of my vehicle was very useful.


Rude, ill-mannered, snippy salesman

1
Cpn on 07/29/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

On July 23, 2016 I looked at a 2003 Ford Explorer Sport Trac for my young son in the pouring rain. The vehicle was kindly driven into their garage so we could look it over. I asked to have a Car Fax run, that's when the salesman turned from Dr. Jekyll to Mr. Hyde. The Car Fax show 1 open recall. I made call in regards to the recall and found additional problems that needed replacing. Example of just a few; 1. Tire Rods 2. Pinions 3. Front Axles 4. Ball-joints 4. Evaporator Hose. At the time of my call, my son was talking with the salesman. I asked to speak with my son privately, that is when the salesman jumped in the truck and sped out to the parking lot. Without knowing what problems I found the salesman walked by me on his way in the building, I actually stopped him to ask what they would be willing to fix. "What did you find out" he said angrily. I listed a couple things that is listed above, the salesman threw up his arms and shouted "we're done here" turned and walked away. I would give a BIG FAT ZERO if there was a zero rating. Good lesson for my young son.


A Delightful Experience! Love our new Explorer Platinum!

5
Jill Ness on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Zach Anderson tracked down the exact vehicle we wanted and kept us informed as to when it would be at the dealership. He is very professional, energetic and knowledgeable! We had financing secured but Zach suggested we see if the dealership could find a better rate, and they did, much to our surprise! We had "lessons" on the Explorer equipment and ordered a safe which will be installed when it arrives. A follow up call by Zach was appreciated, but Zach and Adam had done such a thorough job of teaching all we needed to know, we had no questions. We can't praise the staff enough!!! Zach Anderson comes highly recommended!!!


Friendly and Customer-oriented dealership

5
Laddie01 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with my experience at Jeff Belzer's New Prague. I submitted an email inquiry for the vehicle I was looking and received a prompt response with directions for next steps. I met with Dylan Rieser, explained what I was looking to do and what type of trade I wanted to make, and it was completely and totally painless. The deal was fair and the entire team was very friendly. I will definitely recommend this dealership to anyone looking to purchase!


went well

4.6
TroyW on 07/27/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

went well I was a little disappointed that they tried to sell me extended warranty for 3500 until I told them that I could get if for 2500 and they instantly dropped the price to 2600.


Daniel was very helpful and made purchasing very enjoyable!

5
jone9485 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I strongly recommend Jeff Belzer's New Prague dealership. They made the purchase experience very easy and enjoyable. Our sales representative, Daniel Bacca was very helpful and knowledgeable. They also have very good prices. We had checked out a few dealerships with theirs being the best, by far!


Great, friendly and helpful!

5
biljen207 on 07/26/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After looking for vehicles for a couple of months and visiting multiple dealerships with no luck or bad luck we found New Prague and it was worth the wait! Scott and Brian were great to work with and I would recommend them to all our family and friends!


Taking cars out right from underneath you

2.8
dodge2016 on 07/23/2016

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 2.0

Our Salesman Scott was very nice however another sales who talked to my husband the day before about this vehicle went and sold it while we were there and test driving with our daughter who the car was for, so we lost the car we wanted and had to settle on another one!


Great experience, great truck for a great price

5
DPreston on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was professional and helpful, and we got a great truck for a great price. The staff was not pushy, and was concerned with us getting the truck we wanted.


Great customer service

5
BBQ-N-Smoke on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to the dealer to test drive a truck I had looked at earlier in the week. Had an issue with financing, and they found me other financing that fixed the issue. An hour later I left in my new truck. I have had it for just over 72 hours now and have already put over a thousand miles on it with no issues to report. Thanks,


Smooth transaction

5
Inspectorreuben on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a new vehicle. It was a smooth transaction, everyone involved was helpful, competent, and efficient. I'd be happy to business with them again.


Great Vehichle

5
noscreen on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave knows his Jeeps. He set us up with an awesome Jeep Cherokee. It is the second vehicle I have bought from Dave. I will use him again.


Overall good

3.8
KennyD104 on 07/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Had an interesting experience. Bought new van. A little dissapointed that we didn't get more for our trade but in comparison to other dealers they are comparative. Dealer stayed late to Finnish the deal. Our trip home the van had mechanical issue. Called salesman Gerard and he came out late in the night. Got us a temporary vehicle so they could fix the issue. Other than the breakdown. The experience was typical to all dealerships.


Thanks Scott Cassidy

3.2
Doug on 07/14/2016

Customer Service: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 4.0

To me Scott is the most honest car salesperson I have ever dealt with. He is great at explaining how things work and listens to what it is going to take to make a deal. I was disappointed while trying to trade my 2014 Chevrolet Impala. The car is like new and would most likely sell in a hurry if put on the lot. We were close but dealership didn't want to make the deal.


Very knowledgeable group

5
Neche51 on 07/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Finally found the exact car that I wanted online on another website after months of research. I contacted the internet sales consultant and received a call from Jeremy Anderson to set up an appointment and he said he would have the car ready for me. I was skeptical at first as I thought that it might have been a bait and switch scenario, but it wasn't. He had the car ready and waiting for me when I arrived for my test drive. Needless to say I loved and bought the vehicle. Adam Olson did a great job of telling me about all of the features of the vehicle so I could be well on my way! Great Team, knowledgeable staff and I would for sure send others their way.


Had the Truck I wanted, Low Hassle

5
Jason on 07/11/2016

Overall Experience: 5.0

Had a fairly specific set of options I was looking for, and Belzer's had it on the lot and at an excellent price to boot. Worked with the internet contact, Andrew out of the Lakeville dealership, and setup a test drive. Truck was waiting for me both times. Very low pressure, and the pricing was as advertised - and excellent for the equipment the truck had. Easy to work with, very responsive, and attentive to the little details on my requests. Did I mention low pressure?


Thanks for the car

4.8
Dhubs123 on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Been looking for this exact model and color and specs nearby for a while and could not find it. Found it here and had easy experience buying it.


Good Pricing, Helpful Staff

5
DanLagro on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped multiple dealerships before going to Belzers Ford in New Prague. After showing Belzers the pricing that I was offered elsewhere, they beat it on a comparable truck and gave me a better trade value for my vehicle. I was pleased to work with their team. Thanks.


Happy but Chevy legal department need to get off their xxx

5
Dude on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was awesome . But Chevy's legal department could handle situation a little better . I would've signed a waiver . If you have a recall disclose it to your people!!!! Before they try selling the car . Nothing to do with the staff; I went two dealerships . This is my second Chevy bought new . Worst car buying experience ever . All because of the sticker . Not safety a sticker. This is where the legal department should've stepped in and created a waiver detailing the problem . The staff was awesome but they were not informed you should probably inform them before you . Advertise . The car is awesome very happy will keep buying Chevy products pull your head out please . Corporal Salter United States Marine Corps


Great Service from everyone!!

5
Brianna Kiefert on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jenny was very helpful! She listened carefully to our wants and found us the perfect options. Jenny went above and beyond our expectations and found us the perfect van!! Andy, in finance, was great as well. He answered all of our questions and made us feel confidant in our purchase. Adam was very tentative in showing us all the ins and outs of the van. He was very knowledgeable and answered all our questions thoroughly!! We are 100% satisfied!! THANK YOU!!


All staff members were easy to talk to and to deal with.

5
carleen on 07/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Seipp was very easy to deal with, to talk to, and to understand. He explained things very well and was very up front and honest. He was very patient while showing my wife and me several types of truck. Andy Crowder was also very easy to talk to and to understand.


it was very pleasent

5
jeep on 07/03/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Seipp was extremely pleasant to work with on my new car purchase I would recommend the Jeff Belzers dealership to any one who ask me where they should buy a car from


Absolutely amazing sales and finance staff!!!

5
bethchris on 07/02/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started online and Rachel from the Lakeville location called me up and took the time while off work to make calls and find me exactly what I wanted at the new prague location. she set me up with an awesome salesman, Jeff, who didn't hesitate to help me the next day even though I couldn't get there until right before closing. Then the Finance guy, Andy, worked out an amazing deal for us after closing time! I highly recommend these guys. they were more than willing and happy to stay late to make sure we had the car we wanted for an amazing deal!


Scott, Jeff and the staff share all they knew.

5
NoScreenName on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott, Jeff and staff share all they knew about a used car I purchased. They put it on the lift and let me review the axles and struts.


very good

5
Jeep2016 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall a Very pleasant experience!!Scott Cassidy was very pleasant, very interested in what our needs were, explained all of the financing options and made sure we didn't have any questions. He wasn't pushy and allowed us time to make our decision. Once we finished all of the paperwork Scott took time and showed us all of the in's and outs of our new vehicle. We have a very pleasant experience. Thank You!!


Great dealership and a great experience with Dave Seipp

5
moreypc on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did my homework on what I wanted and what I was willing to pay before heading down to New Prague. What I needed was someone who wasn't going to BS me or try and up-sell me something I didn't need or want. Dave was the first person I met and turned out to be the kind of guy I really like dealing with. We drove a couple of trucks, took a night to think about it and worked out a deal with Dave that was good for both the dealer and our family.Thanks for an enjoyable experience.


Truck

4.8
Jegan11 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at belzers was very good. Sarah was very helpful and nice. The price was in my range and helped to work the numbers out. I would recommend it to my friends and family.


Great service

5
Al19147 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly staff that worked together to get us out the door as fast as possible. Finance and salesperson were excellent.


Great car buying experience!

5
Grant on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Belzers pretty sure but not 100% at what I wanted. Scott didn't rush me and answered my questions and helped me find the vehicle that was in my budget and a nice ride at the same time. I will, and already have recommended Jeff Belzer's to my family and friends. Thank you!


Shout out to the staff!!!

5
Vtrongard on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a vehicle from Jeff Belzers in New Prague last Wednesday and I want everyone to know what an excellent experience I had and how extremely helpful Dylan, Andy and Adam were.I highly recommend this dealership with their fantastic staff. Super helpful in explaining every detail. No presser like I have at other places and I will recommend them to all my family and friends.


good people

5
wayne lynn on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

seippeasy to work with-fair price-very clean-several models to choose from-Dave Seipp was very in tune with the jeep i was interested in. I dislike long reviews


New Car

5
Matthew Zilles on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was very helpful in the process, at not point did my wife or I feel pressure. We were very upfront with what we were looking at doing and they made it a point to help us find the right fit.


First time vehicle buyer

4.8
Bwill1991 on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very helpful as a first time buyer. Everyone I worked with was very kind a curteous. No one was pushy, all of my questions were asked and thought through if they needed to do some more research.


Welcoming, attentive, and reliable.

5
Mary Ingebretson on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We began our new car buying experience with Jessica. I was immediately impressed with her knowledge and confidence, which inspired both with us. She was patient and intent on learning what we wanted. She was with us until our Jeep arrived, and due to her promotion, we finished our purchase with David Nowacki. David was friendly and above competent in stepping in cold to finish our sale. Adam and Brian impressed us with their knowledge and support as well. We truly enjoyed our experience with Belzer's New Prague!! We LOVE our Safari!!


Knowledgable and helpful

5
ajmarkos23 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Melissa was great to work with through the entire process. Glad I got the recommendation to work with her! Mike was kind and helpful as well. The only negative I can speak of, is that the time to get into the finance step was very long. However, the individuals that we worked with were amazing.


complete satisfaction

5
cgt 1 on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We called Mike and told him what we were looking for. He checked availability notified us. We settled on vehicle and he had it ready along with the paperwork. No headaches or wasted time.


My new car purchase was great!

4.8
ejmaki22 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

(You have too many "that"s in your sentence, please correct) Paul Johnson and the rest of the staff we dealt with are very knowledgeable about their jobs and treat customers fairly. We did received an email about a $100 gift card if we bought a car the day we picked up our car. Paul did not tell us about this, but when we showed it to him the day of your Hot Dog event he said that he would bring it to the department that handled this and he was sure that we would still get it. So far we have not heard anything nor received the $100 gift card. Adam, who paired our phone, was absolutely great at helping by showing the features of the car and taking our personal license plates off our old car. We ordered window shields and they should be installed soon. We also discovered a small puncture type tear in the material just below the inside door handle on the driver's side which we told Jim McMahon about and he said that it will be fixed. Hopefully we can get that done when the window shields are installed. We used Progressive Insurance about rating the model of Caravan and the dealers to purchase from and they listed Jeff Belzer's as twice (Lakeville and New Prague) which was a big plus in our decision making.


Vehicle Purchases & After Sale Service

4.8
Joyce on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have had great experiences with our salesperson, Mike Chlan. He takes the time to listen to what we are really looking for, and then suggests vehicles that fall within that range. Our last visit was only to look, but Mike found us a vehicle that completely suited our needs so we bought it that day. His concern for us as customers goes beyond selling us a car. He makes sure we are happy with our decision and goes way beyond what is needed to take care of us, from helping us sync our blue tooth phones to making sure we get the best deal for our trade-in. The service department has also been a pleasure to work with, always taking care of our appointments quickly and helping us with whatever issues we had.


Exceeded expectations.

5
Particular car buyer on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great personal service from start to finish. Car was delivered promptly. I will buy another car from this team and recommend to others. This is the second car I have bought from Jeff Belzers in the last three years, both experiences exceeded my expectations.


Great sales guy,

5
MN Guy on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott and Bob did a great job. The finance guy took forever. The add on accessories were way over priced. You will get a better deal by going on the Ford accessories page and having a different dealer install the items you might want. . And taking delivery was an awesome experience. The guy went through the vehicle and made sure I understood everything. Great guy.


Excellent customer service, friendly, professional!

4.8
khanson2012SRT8 on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience was relatively limited, because I knew the car I wanted on the lot, but from first contact to final signature, I was extremely pleased by the professionalism and willingness of all parties involved to go the distance and ensure the sale went smoothly. I was traveling from the northern Mpls suburbs to New Prague, so I didn't get to the dealership until after closing the night of the test drive. Melissa was excellent, friendly, allowed us to test drive the car and worked with us until 2 hrs after close to nearly complete the deal - only thing that held us up was the bank closing before we finalized the negotiations.Every person we came in contact with was "up beat" and very willing to work until needed to get the sale thru. Love the car, and I am extremely happy with the service. Highly recommended- Melissa Rocks!


Very helpful and not at all pushing for a sale.

5
kelliepfarr on 06/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was able to get my dream car by working with the staff to figure out the best options for leasing or buying a vehicle. They were very knowledgable, helpful and patient. I was there later than business hours and did not feel rushed to leave.


Great sales people, awesome service!

5
aoverbye on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to just get some pricing on a car they had on the lot because I was in a time crunch and didn't think I had enough time to get a deal done. Sarah helped me from start to finish and was unbelievably friendly, helpful and efficient and even went the extra mile to speed things up to fit within my timeframe! The dealership itself is beautiful and everyone there was extremely nice, with no hassling, it is a non-commission based dealership. Thanks Jeff Belzer's for my awesome new Jeep!


Quick and effective Worked with Jeff Shadrick

5
DZ on 06/02/2016

Overall Experience: 5.0

No xxxxxxxx. It was quick and effective. I really don't have much else to say. They were patient, but I still have to process one more item.


New Edge

5
New Edge Owner on 06/01/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Keith found the vehicle I wanted. Very friendly. Appreciated the time Adam spent explaining how all the features of the Edge worked. Would recommend Belzer's New Prague!


New truck owner

5
Paul Erickson on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gerard was very knowledgeable about the vehicle that I was interested in purchasing and it made me very confident that I was buying the right vehicle for my needs. He was very friendly and hard working.


Very satisfied

5
F150 Lithium on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We felt relaxed during our experience from start to finish. Dave listened to and shared personal stories and this can mean a lot to a customer. Unless we move from the area, we plan to continue our relationship with JBFord but especially with Dave.Thank you again


Pleasurable

4.2
Prigs on 05/31/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Buying experience was a pleasurable and smooth process. Very friendly. Detailed the truck very nicely upon day of purchase. I would recommend New Prague belzers to family and friends.


Everything went smoothly!

4.8
Ryan Marquette on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks for the great buying experience! Even when I pointed out that the tailgate handle was sticking, they took it right back to service and fixed it before I bought it. They gave a fair price for my trade-in and worked with my current lienholder to get everything figured out.


My first car purchase

5
KathyE1970 on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I went to the Jeff Belzer dealership in New Prague I didnt know what to expect. The first person to greet me and assist me with my search was Scott Cassidy. He was so kind and helpful with every question and scenario that was thrown at him and for that I am grateful and appreciative. Scott is definitley a person I would recommend for other people to work with he is just a great guy. I can't thank him enough for making my dream come true.


Great, hassle-free buying experience

5
Bill on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our buying experience at Belzers was awesome. We knew we wanted a truck, but didn't know which one. Belzers is unique because they have all three domestic brands at one location. Our salesman, Dave Seipp, took the time to understand the features we wanted and show us Ford, Chevy, and Ram. He explained features on each, and walked us through their differences. Without pressure from Dave (very important to us), we decided on the Ram. We couldn't be happier with Dave or our new truck! We will buy our next vehicle from Dave! Thanks Dave, and Jeff Belzers!


Very happy

4.8
ocean blue cupholder on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike Chlan was awesome, did whatever he had to do to find me the exact truck I wanted, even getting a truck from out of state. I would recommend him to friends & family.


Loved it

5
alex on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't like to write to much so I am going say, you should try it for yourself I loved it and they work really fast.


GREAT PLACE TO BUY

5
tom yancey on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Seipp was great to deal with really knew his stuff and went out of his way to help me Dominic in service was very good he helped me a lot with service questions


Great experience!

4.8
Kristie Mitchell on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly and knowledgeable staff. Very helpful in making sure you're comfortable with your decision. Love the fact they go through your car with you at the end of the purchase to make sure you know how to use everything!


Todd Trautman- Jeep Renegade

5
Todd1961 on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Seipp was excellent to work with when buying my Renegade last weekend from Jeff Belzers in New Prague MN. Truly professional. Best automobile buying experience I have ever had. Again Dave was fantastic.


Highly Recommend

5
mlv56 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience here at Jeff Belzer's New Prague was extremely pleasant. As apprehensive as I was, they made me feel comfortable and relaxed. They treated us with the utmost respect and before we made the final decision, they talked through everything and made sure that we fully understood our options. There was no pressure and they treated us better than I ever expected. We would highly recommend this dealership as well as recommend our salesman Dylan. Dylan and Andy went above and beyond for us and made sure we left extremely happy!!!


Ford Edge

5
bahrzinho on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Ford Edge from Jeff Belzer's Ford Dealership In New Prague, and my experience was fantastic. I would highly recommend this dealership.


Excellent all around!

5
Monroe Family on 05/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the price, to the financing, to the accessories, and the warranty, everything was extremely positive. No pressure to buy anything that wasn't needed. No hard selling (or up selling). Options were explained but if we said "no", everyone simply just moved on. Spent several hours with the team and having had long days at dealerships before, this didn't seem to be as stressful as other dealerships. Many thanks to Melissa and Tim for their abilities to answer questions and get us everything we were looking for. It was a great experience and we'll definitely be working together again in the future.


Dealer policy leaves something to be desired.

4
Vern Reilly on 05/22/2016

Customer Service: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 3.0

We made the trip from Wisconsin to the New Prague Chevy dealership based on a listing on Cargurus. We dealt with Jenny Holheisel, who was quite helpful and pleasant to work with. She answered all of our questions and made our purchase stress free.However, after signing all of the papers and finalizing our purchase, we were led out to our 2016 Malibu, and at that point, we were informed that the previous owner only turned in one set of keys. Jenny offered to call around to see where the second key might be found or if unavailable, to talk to the dealership about providing a second set gratis to maintain customer relations.Bottom line, Jenny made an effort to locate the key which the previous owner had lost. The dealership determined that there was no need to provide a second set of keys, but they would be willing to sell us a key. We just spent 5 figures on a car and were expected to purchase a back up key and fob. I guess I am disappointed in Jeff Belzer's Chevrolet.We are very satisfied with our Malibu and with our sales rep, Jenny.


Like family!!

5
Rachaelwolff on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the best experience at new prague chevy. We needed to upgrade to an suv badly with our growing family. Mike took the time to ask all the most important questions to fit us into the right vehicle. The options were perfect and we can't wait to continue our business with thwm. They kept everything professional and factual but still cared for us like family. Truly blessed. Thank you!!!


review

5
Beauty on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very please with our experience. Mike answered all our questions and made us feel at ease.We Would recommend Mike and your dealership to friends..


review

5
pjohnoneill on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

good dealership, good sales, good finance, good selection ,good all around experience even had pizza for the customers,and popcorn, they were willing to work with you and come up with what you needed


trade in

4.8
ramguy on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

very pleased with the service, especially with the sales staff, mr. Cassidy. because of him, I will be coming back for more business if needed. I wish all sales people were like him.


Great buying experience

5
Lisacap on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Team effort to make our experience great! Finance and vehicle delivery department went above and beyond! I would definitely buy another vehicle here again! Great overall experience!


Buying first car

5
S.johnson on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was extremely nervous first walking in, not sure what I would be able to find. Thankfully my dad was with me and he had spoken to Melissa so she was more than willing to help out once we had arrived. She answered the many questions that were thrown her way, and with the ones she wasn't sure she checking with her manager. I really did appreciate her helping, she always had a smile, was outgoing. Felt very comfortable with her helping out vs when I had help from other dealerships. Definitely will be sharing to family and friends about Jeff Belzers in new prague, and spread the word about the great service I had myself!


Nice and Easy

5
BrentB on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a good experience all around. The manager who tested my trade in was honest and talked to me about my trade in and asked me about why I was trading. Usually they just drive it and say here you go. Sales person made me drive everything to compare. I drove all 3 brands. My internet sales person made me feel comfortable right from the start and she sit me up with the right sales person. The finance guys are hard workers to find you the best deal.


New vehicle sale

5
Ronald J Kaplan on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelly was great to deal with very smooth process and everybody there was very helpful also. I will definitely recommend the dealership to my family and friends.


Great experience buying new Jeep

5
John Harty on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person Gerard was very helpful via email when I was comparing vehicles and prices online before my visit, and was very friendly and knowledgeable when I test drove vehicles.


Edge15

5
Ford9 on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the best dealership I have ever been to. Recently traded in my vehicle and had the pleasure of working with Dylan. He took his time with me and was out on the lot going through multiple vehicles. He did not give up until he found the perfect vehicle for me and my family and in our price range. The finance portion was amazing as well. Quick and easy and there was no pressure throughout the entire experience. Delivery of the vehicle was also great. I would highly recommend this dealership to friends and family!!


Great experience!!

5
DominicOllhoff on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at the New Prague Jeff Belzer's. I went in looking to purchase a used vehicle and Dylan explained to me looking at a new vehicle would be better for financing. They got me approved and drove off in the perfect challenger!


Purchasing new F150

5
caleb A Wohlsdorf on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was an very nice experience working with Dylan Riese and Adam Olson, Tim TichichThey really make it fun and easy. I would not go any where else. Also Andy M ,From the lakeville storeYou are an amazing guy.


Buying My First Car

4
Hark2014 on 05/07/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

When buying my first vehicle by myself I was very nervous. I am not super knowledgeable about cars, but my sales person Scott help to put me at ease. I went to the New Prague location because they had a couple of used small SUVs that I was interested in taking a closer look at. I started at their Ford dealership which didn't have any of the used vehicles that I was looking for, after about 20 minutes of looking I went inside and there a saleman named Dave told that the used vehicles were located at the chevy location (just up the street a little) and asked if I would like for him to come over with me. I was very grateful and accepted. Once I got over to the Chevy portion, I met Scott who informed me that Dave was pulled into an interaction and he asked for Scott to come and help me. I am very glad for this, Scott made the experience an easy one. Be showed me the vehicles that I was looking at online, and had me test drive them. I came across my new vehicle by chance and Scott encouraged me to drive it. When I was shruggling between two different vechines he helped make a pro con list between the two, he didn't create a pressured environment and was more than happy to wait for my Dad to come and help me decide. There were only two negative moments, one where a sales manager was getting a little pushy (end of the month sales) and after agreeing on the price being informed that I only would have one key fob (which are super expensive). That is where Tim came in and helped to find a solution, which reinforced my positive experience with Jeff Belzer's in New Prague. And the cherry on top was Adam who helped to show me all the cool things my new vehicle can do! I would definitely recommend Jeff Belzer's, and even more the team that helped with my largest purchase to date. A big thank you to Scott Cassidy, Tim Tichich, and Adam!


Helpful and knowledgeable staff

5
RichLo on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with all aspects of my car buying experience. This is my third car purchased from this dealer. Mike Chlan was truly a great help in this process. His knowledge and personality made me buy this car.


Very friendly.

4.2
Patience101 on 05/02/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

We were there for a long time, but Scott was very helpful and my son even got pizza while waiting. I would recommend this place to a friend.


Overall a great experience

4
John on 05/02/2016

Overall Experience: 4.0

The customer service was great, and they made you feel very comfortable. The only issue I had was a long wait for the finance department. However, it was a very busy day due to it being the end of the month. They were very apologetic for the wait. Overall a great experience.


The Right Choice!

5
VandKW on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the good fortune to work with Scott Cassidy when we were looking for a used car recently. Scott helped us feel comfortable and really proved to understand what we were looking for as we drove home in our new car the same day. He made sure our questions were answered and we were comfortable in our choice before we drove it home. We will be recommending Scott Cassidy at Jeff Belzer's New Prague to our friends and family.


Loved the service at Jeff Belzer's

5
chevycaptiva2012 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely recommend purchasing a vehicle from Jeff Belzer's - Dave Seipp - Dave made this experience extremely easy, fun and there was no hassle/haggle. The car was parked in a stall due to the rain, great show of customer service!! Dave is a wonderful dealer, I will not hesitate to return to him when I am in need of another vehicle!


It was great

5
Ford on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a great experience for me and my family. From start to finish all my questions were answered. I would recommend Belzers and Sarah w..


Awesome

5
Ford Edge on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott was very professional and understanding of our situation. I was out of town most of the sales process, Scott was very helpful keeping me informed and worked with my wife Jean. Jean has nothing but great things to say about Scott as well.


Happy with the Dealership

5
Corvette93 on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very good to work with. Very friendly we are happy with our truck they helped move our topper to our new truck. We would highly recommend this dealership it's the small town feel.


Great Customer Service

5
Christina W on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Scott made my car buying experience painless and easy. Scott assisted with building my Explorer to my satisfaction. He was very knowledgeable, professional, and communicated with me every step of the process. Scott understood my situation and took the time to listen to what I wanted.Thank you Scott and the rest of the staff who were beneficial in the purchase and delivery of my new vehicle!!


3500 Truck

5
NOMAD on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jenny was very professional spent a lot of time with us and very knowledgeable on the truck we bought. Jenny welcomed us upon entering the show room. We would highly recommend Jeff Belzer of New Prague nice small town dealership


Quick and easy

5
Qui on 04/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We enjoyed our experience at Belzer Chevrolet. We found the vehicle that we wanted to purchase on line. Once at the dealership we received great customer service and pricing. We would purchase again.


$59,890

Mileage: 1

Color: Other

Transmission: Automatic

Body Style: Pickup

City: New Prague, MN

Engine Type: EcoBoost 3.5L V-6 port/direct in

$57,055

Mileage: 1

Color: Other

Transmission: Automatic

Body Style: Pickup

City: New Prague, MN

Engine Type: 5L V-8 port/direct injection, DO

$75,915

Mileage: 1

Color: Other

Transmission: Automatic

Body Style: SUV

City: New Prague, MN

Engine Type: EcoTec3 6.2L V-8 gasoline direct

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