Jack Schmitt Chevrolet Wood River

Great Sale

I am typically a Ford girl so I was a little nervous to try a Chevrolet. I was very pleased with the sale, the service and my new Traverse. I will definitely be back in the future!

Best buying experience I've ever had!

The entire team at Jack Schmitt in Wood River went above and beyond to find the exact vehicle I wanted.

Dave Tune

Very happy with how Everet explained everything about my new Silverado. Love the truck. Gets gas mileage it is suppose to. Great ride. Just really like it. Handles great !

Excellent Salesmanship!

It was a quick and painless transaction. I was pleased with our salesmen (Tom Koch) and our finance rep (Tim). They were friendly, worked quickly to get us a deal we could live with and I am completely satisfied with my 2015 Chevy Silverado Crew Cab LTZ. I couldn't have asked for a better experience.

Useless service department

I have nothing to say on the sales end of things, because I did not purchase here. When it comes to service is when things get interesting. If you show up for service with anything other than an oil change the technicians are absolutely lost. The service writers that sit at the front desk could care less about the customer and are generally unfriendly. I have given them 3 chances with my 2015 chevy and they still haven't gotten anything right. I would not recommend getting any service work done here that a 6 year old couldn't do!

Saved the Day!

As I was driving from Atlanta, GA to Alton, IL my sun roof exploded in southern Illinois. I called and pulled off to several dealerships who wouldn't help or stated they didn't have time. This was not the case with Jeff at Jack Schmitt....he told me that I was welcome to come and he would do everything he could to help. The service department was closed upon my arrival but he had made arrangements with the sales department to open the garage so my car wouldn't sit out exposed overnight. He had the parts ordered and the glass cleaned up early the next morning, the parts arrived that afternoon and my car was ready to go! AMAZING service and care! It was a horrible experience while traveling with my children and my mother-in-law but Jeff made it the best he could and for that I will be forever grateful.

Used Chevrolet Malibu owner

I bought my Chevy Malibu here last year, it was the first time I've bought a car!! I bought the car when I was 19 years old and they definitely helped me out because I was looking for a used car, they helped me with starting my credit, and finding a bank that would accept me with a loan. Today I'm getting an oil change, and I like working with them and would recommend them to a friend.

2014 Silverado

I've purchased my last 2 vehicles from Jack Schmitt, and my wife bought her Traverse her as well. We keep coming back! Today I'm getting my oil changed here, drinking a cup of coffee in their lounge! I live about 10 minutes away, and coming here is easy! It's a great dealership, and I would recommend it.

Great customer service for over 10 years

I've been purchasing vehicles from his dealership for over 10 years and will continue to do so. Why do you ask it is easy well known sales and service relationships that have been developed over the years.

99 Chevy Silverado - service

I like them here, they are very personable. I didn't buy my car here, but I'm bringing my truck in to get serviced. I went into a different Chevy service center with a friend's truck - and I didn't feel taken care of, it felt like they were trying to get me in and out. They didn't take the time to explain the diagnosis and ask me if it was OK to do the repair. While I'm waiting for my service, the salesman showed me some pickups and explained some of the rebates. I found some that I really liked, but I'm not looking to buy now. Nice people here, I would absolutely recommend them to a friend.

chevy malibu

I bought my chevy malibu here, I came in, drove the car and bought it! Today I'm having my oil changed, I knew I needed it changed so I pulled in!

Flew 1,900 miles to buy a car and it was worth it.

Jill Moore and Jimmy Callahan answered my email request for more information on a Chevrolet Volt that was for sale. Jill did an excellent job answering my questions both on the phone and via email. I determined to fly to St. Louis from Spokane, WA. They had the car i wanted and so it was worth the investment. Jimmy Callahan picked me up in the morning and took me for an introductory ride.. Then explained the various things about the cars operation. I drove the car overnight and liked it. Paid cash and drove home.. The Chevy Volt is the most satisfying car i have ever owned. Its operating costs are well below any other car. Basically with the day trips i take, i am averaging over 250 mpg On the road home it was 43 mpg. but with the charging overnight since i got back, i have had to purchase 3 gallons of gas. and i have used 1.7 gallons in 384 miles. The engine only goes on when you run out of power.. So i used the gallons on those days when i have driven over 50 miles. Basically the Volt is buying itself.. I have no experience with Gas Stations anymore!!!!!!!!!

Amazing Dealership

I recently purchased a brand new Chevy Cruze from Jack Schmitt. Everyone at the dealership is extremely friendly and knowledgable about the cars they are selling! I walked in knowing what I wanted in a car and I found exactly that. Ron was the one who helped me and I highly recommend going to him! He won't pressure you into making a purchase you're not happy with! I'm so grateful I chose them! I found my ever-lasting dealership.

Great Experience

We've purchased 4 vehicles at Dealerships and this was by far the best experience we've had. This is our first NEW car and our first American made car. Thank you for the special attention and working to meet our needs.

wonderful people. great customer service.

They were great to me. They went above and beyond to help me. I will definitely buy fron again. Tonyvwas awesome.

AMAZING EXPERIENCE!!!!

I was shopping online in Chicago for a Fiat 500 -and came across the perfect car at Jack Scmitt's in Wood River. Jill Moore was fast with responses and I planned a trip down state. Jill paired me with Tom Swain who was fantastic - patient and knowledgeable- in showing me some great choices as well as test driving alternative models. Not only did Tom arrange all the details -insurance,transfers, plates - but even delivered the car to me - personally. This was truly a incredible customer service experience! I highly recommend this team -- they won my business for now--and in the future!

Wonderful Experience

We had a wonderful experience buying our new Traverse with the help of Everett and the rest of the team at Jack Schmitt Chevrolet.

Used Car

I bought a used truck and the process was painless. I typically hate buying used cars from dealers, but there was no pressure and the whole deal went smoothly. Very happy with my purchase and price. I would do it again.

Best car buying experience, ever.

Jeff Barrows and his coworkers were exceptional. If we had known buying a car was this easy and painless, we would have done it long before now. Everyone was friendly and we felt absolutely no pressure or sense of urgency from anyone. We have no complaints, only praise. We didn't get a good deal on a car, we got a great deal on a car and had a pleasant enough time working it out. Jeff even offered to personally stop by our house to pick up the title and extra key to our trade-in. Now that's great service! Thank you, Jeff and all of the Jack Schmitt staff.

Super Easy

We showed up after work and the whole process was completed very quickly. They even stayed late to complete the sale in one night for us. Everyone was very friendly and helped keep our girls entertained. Would definitely buy another car from them. We LOVE our new Suburban.

Dream Come True

Thanks to a prompt, excellently written response to my internet inquiry by Jill Moore, My wife and I travelled 75 miles to Jack Schmitt Chevrolet to examine our potential "dream car", a 2011 Corvette. Upon arrival we were greeted by a smiling receptionist who quickly introduced us to Jill Moore and the salesman, Kerry Carnes. Kerry was able to answer all our questions professionally. After a test drive, we knew we had found the right car. Kerry promised that some minor scratches could be buffed out to make the car look like new. We returned two days later to find the repairs were perfect. Dealing with Kerry and the entire Jack Schmitt team was a phenomenal experience. Buying a car can be enjoyable, and Jack Schmitt Chevrolet certainly proved that. Thank you to Jill and Kerry!

Easiest Purchase Ever

The hardest part about this purchase was picking the vehicle we wanted! Salesman Tom Swain was great. Jill in Internet Sales was great. Finance guy (Larry?) was great. No heavy pressure to get extended warranty like the last dealer I purchased from. Told him we were not at all interested and that was that. Gave me what i wanted for trade-in right off the bat. Most definitely the easiest buying experience I have had. Can't wait to visit the new dealership.

friendly, honest people

The people at Jack Schmitt Chevrolet made purchasing our new car a breeze. They answered all our questions and were knowledgeable about the car they sold us.

1st. Sgt.

Looking at a veh. Is hard enough but finding out after you drive 3hr it not cleaned up when you get there is not a good start, then a half way clean job is not good either, but as it is the car is a good car, the paper was good, the dealership was building a new one. But the store was clean and adim done well, yes I need to call them back be because I may have a car sold for them. Y'all have a nice day now

Went in to purchase new Equinox. Talked with Chris Carr...

Went in to purchase new Equinox. Talked with Chris Carr who seemed upfront & honest. Suggested a new 2013 w/ $28,800 sticker price. Said lowest could go was $25000. Sales manager Rick showed us invoice to prove. We said $23000 was our lowest offer & walked when they wouldn't meet it. Got home & looked at invoice & it wasn't even real!! It was when another dealer bought the car in May 2013!! Then go online & they are offering THIS SAME VEHICLE for $22,040. Of course, when I call it's a mistake, blah blah blah. TOTALLY DISHONEST DEALERSHIP - AVOID AT ALL COSTS!!!

Follow up to contacting customer service

The customer service department contacted me in a very short time after I sent an e-mail inquiry. They also followed up and was persistent to insure they actually talked to me about the vehicle I was interested in.

Silverado/Sonic

The dealership is close and convenient for me to bring both my cars here for service and the price is right.

Traverse

We've been buying vechiles from them for 40 years and will continue to because how we've been treated.

Chris worked hard to make sure the process of buying a...

Chris worked hard to make sure the process of buying a new truck went as smooth as possible. He was very professional and realistic throughout the negotiations, which was a nice experience. I got the sense of dealing with a real person rather than a "salesman."