Service/repairs
Was able to get my oil change done while they were doing other scheduled repairs such as transmission fluid added and checked and air conditioner recharged.
Great Job
I've had my new car for a couple days and love it. It's a definite upgrade. So many compliments and it was a great price
Highly recommend
I've had my new car for a couple days and love it. It's a definite upgrade. So many compliments and it was a great price (enough to travel out of town to buy) I liked the laid back customer service and that the sales associates aren't pushy and too talkative to the point where it's annoying. I'd recommend to anyone looking for a great deal and new vehicle. I will be using them for future buys. Thank you!
Great Job
Iverson Chysler is about the community.Vehicle Service was completed on time and positively about safety and getting our family back on the road safely
Great Experience!
This our second vehicle from Iverson and we couldn't be happier! Thanks to Matt for the time and effort he put into helping us get the right vehicle.
Very timely
The work done on my vehicle this time was done in a timely matter, even though they were very busy this day. I only had oil changed and tires rotated.
They always do a great job, and courteous.
I needed a tire repaired before making a trip. The schedule was full but they made adjustments for me. It was possible for me to meet my appointment on time. Thank you very much.
Sales people were friendly.
The only thing that was a concern for me was Chad said when buying the extended warranty that it would be 100 thousand miles extra not up to 100 thousand. I explained that to him when I was done paying for the vehicle
repairs
They diagnosed and repaired my problems. Drove the Ram 250 miles the next day towing trailer with no problems. All is back to normal with my Ram diesel.
great experience
Kevin was a very nice salesperson, personable and knowledgeable. He and his manager listened to my requests of information about a new car, and I made my decision fairly easy. Thanks to them and the Finance Manager for trusting me to come back for the purchase the next day.
Bill was great and knew what he was talking about.
Everything was great, but I think they need to be easier on the vehicles they drive. As I was sitting there I saw two cars fly through the parking lot both by employees and I didn't fully appreciate how they treated my car which I traded in.
Quick service
They fixed my tire so fast, I wasn't left sitting very long! They are amazing at handling customers, and getting things done in a timely manner.
Wonderful experience
Had never been to this dealership before and we felt we received helpful, listening and caring expertise. They were friendly and very courteous. We would highly recommend their dealership!
on the road breakdown
Dealership went above and beyond to help us during our breakdown. Would without a doubt go back for service and would even drive back the 180 miles to return to check them out on me next purchase. Service manager was excellent to get us worked in and also serviceman was excellent to be/t us back on the road.
Excellent experience
Very good to deal with. Always a good experience dealing with John and the gang. Highly recommended for your vehicle needs. Thanks for the help.
happy
They got my vehicle in right away and was done in reasonable time . They seemed to have done a great job. I wouldn't trust anyone else working on my vehicle. Thank you for the great job
Great experience
We had a great experience shopping for a new vehicle at Iverson's. Our sales man was very friendly, knowledgeable, helpful, and patient. He listened to what we said and worked very hard to help us find the perfect vehicle to fit our needs and budget.
Good people in the service department!
While heading back to Virginia Beach from Rapid City, our air conditioning quit blowing air. We found Iverson on the Internet and headed their way. It was 4:00 on a Friday when we arrived. We explained to Kurt, service manager, how we were heading home and trying to get to Des Moines for the night. He was able to diagnose the problem and fix it. Thankfully all my Jeep needed was an upgrade and we were able to hit the road again in 45 minutes!Kurt could have blown us off and we would have had to travel in Juky with no air conditioning. Thank you Iverson and Kurt & crew for being good people!
Happy
Went good and fast. And professional done thank you for the hard work and time. PS you should be proud of service men and your staff. Richard Strouse
Outstanding Experience
Found the car we wanted on the web and spoke with Kevin Zeal to schedule a time to look at it. He was ready and waiting for us and made it the easiest and fastest car buying experience we've ever had. We drove 3 hours, past multiple dealerships to buy this car, and Kevin made it well worth our time. First class all the way.
I had burnt wires on tow vehicle
I had burnt wires on my tow vehicle for our RV. Our Jeep Wrangler Unlimited, our tow vehicle had tail light wires burnt so that the right turn signal was not operating. We are heading West to the Black Hills and I wanted my Jeep ready before we left on our next leg of our World Tour of The United States. The service did a good job getting us back in good shape.
Exceptional experience!
We had a wonderful experience buying our daughter her first new vehicle! From ordering the vehicle, to picking it up, everything was simply awesome! Kevin Flemmer was great to work with!
They put a 5th wheel ball in for me.
I bought a used pickup from them. Kevin Zeal is the man to see at Iverson's. He went out of his way to get things right.
Iverson is the best dealership in town!
Love Love (5683) the staff of Iverson's everyone is always very helpful. Megan love's her new car! Would refer everyone to Iverson's
Excellent Job
Curt and his coworkers did a excellent job on vehicle.i was very impressed Did or tried to do everything I asked and in a timely fashion.i was very happy with everything.
The staff at Iverson Chrysler are always very courteous.
The service department always goes the extra mile to make sure my service needs are met and done in a timely manner. I appreciate the fact that they care that I am satisfied as a customer!
New Vehicle Purchase
Iversons ordered a new vehicle from the manufacturer for us. Was built and ready to pick up in just a little over a month. Very Satisfied.
friendly, prompt
When I called to make the oil change appointment they were very helpful and we were able to schedule quickly and offered a courtesy vehicle as well.
Vehicle repair
The service department at Iverson worked on a heater core replacement on our daughters Jeep Patriate that the dealer she purchased the vehicle from would not! That also happened with a 2012 Cummings dually I owned and Iverson fixed it aswell. They did excellent work both these times. Service was also honest with us. Thanks.
Very smooth transaction. Great service.
Through the entire experience from start to finish I experienced excellent communication and service. I dealt with JR, Kevin and last with AJ in the finance area. Each of them were extremely professional and friendly. Thumbs up to the dealership on this purchase.
the service is always excellent at Iverson
I always take my vehicles to Iverson for any type of repair or service work. I would recommend this dealership to any one I know for service or buying a vechicle. We have always been very satisfied.
Jeep Renegade Fixed
I bought my Jeep at Iversons. It had a computer issue ......28 some codes were corrupt and Dean, in service fixed them all. He is exceptionally great at what he does and FAST!I didn't have a salesperson, .....I went directly to AJ in financing and he has handled all my concerns flawlessly. Without his help, my frustration level with the issues this new vehicle had, would have wanted me to return it. He is great at his job and goes above and beyond his position in financing. These two employees are what made my experience a good one.Thank you to both.......AJ and Dean!Sincerely,Frankie Sykes
Very good
Had to wait a bit longer but it was all good. I would always take my vehicle to Iverson for service. Great bunch of people!
Warranty Work
As always service was wonderful the new service writer from California was very helpful. Brought in fo a check engine lite and they found the fuel pump to be bad so replaced
Purchase of Ram Truck
Very happy doing business with Kevin at Iverson Chrysler. He worked with us to give us the best deal on our new 2016 Ram Truck. Thanks!!
Excellent customer service, very happy to work with Iverson'
We have purchased a couple vehicles here and we love this dealership! Thank you all very much for you kindness, knowledge, and great vehicle for our family
Everything about my visit was excellent
The service was done in a timely fashion. The service employees went out of their way to help me -- even scraped the frost of the window to the courtesy car.
broke down out of town
We had car trouble over a hunderd miles from home we called your service department they were very helpfull. They gots us towed in and started work on the jeep yet that afternoon solved the problem and got us back on the road again. I just wish your dealership was a little closer we would be happy to do all are buisness with you. I still might bring it to your shop anyway. They found the problem that our local dealer was throwing parts at to fix it. It is never a good thing to be broken down but I am glad it happened at dearership that cares about there customers. Thanks again for the great service.
Car Purchase
I had a great experience at Iverson's!My salesman came recommended and I was not disappointed.The paperwork was completed quickly and professionally.The return of the rental vehicle that I used due to a car accident went very smoothly.
IVERSON SALES, SERVIVE, REVIEW
AS A FAMILY, OUR EXPERIENCE HAS BEEN EXCELLENT. WE HAVE BEEN CUSTOMERS FOR ABOUT 12 YEARS AND WELL PLEASED. OUR VEHICLES HAVE PERFORMED WELL. THE STAFF HAS ALWAYS BEEN FRIENDLY AND PROFESSIONAL.
Great Experience
I am from Fargo, ND and traveling over 300 miles to Mitchell, SD to see a pre-owned Jeep was not something I wanted to do on a whim. However, the 2014 Jeep GC SRT that Iverson Chrysler had listed was exactly what I had been looking for. I contacted Iverson through Cars.com and they returned my email that night. Kevin F, the salesperson, emailed me the following day we exchanged various emails about the Jeep I was interested in. I explained my situation and asked many detailed questions about the condition of the vehicle. Kevin provided answers assuring me that the vehicle was in excellent condition and provided additional pictures. He also told me that if I traveled to Mitchell he would set the Jeep aside for me to make sure it was not sold before I got there. We discussed my trade in vehicle in detail and Kevin provided me an approximate value with the condition they would need to inspect the vehicle when I arrived. I made the trip down a few days later and called Kevin to let him know I was on my way. When I arrived, Kevin took me to the Jeep which had been removed from the lot that morning, as he said it would be. The vehicle was also in excellent condition, exactly as described. While we took a test drive, the sales manager inspected my trade. Iverson gave me the quoted amount for my trade and the sales experience was great. There was no need to haggle on price and I was on my way home less than two hours after I arrived in town. I typically don't leave reviews, but when I risked 8 hours of driving and a full day of my time based on conversations and emails only, I wanted to share the story. It was worth the trip and I recommend Kevin and Iverson to anyone looking for a hassle free experience. And my new (to me) Jeep is awesome.
Worst
Most unprofessional dealership I've ever death with. Purchased vehicle and they do not stand behind what they say AT ALL. Got us to drive 4 hours to look at a vehicle after stating it was immaculate.. covered up body damage and cat scratches discovered after we washed it for the first time is NOT OK. No return policy, no exchange policy, no offer to buff any of the scratches out..absolutely NO CUSTOMER SERVICE. Never again will we give them a penny of our money.
No call
Went on line to buy a car did a online app never received a call back from anyone.
Review
the dealer was very nice to me, he told me what was wrong with the car and everything before I could buy it.
Mileage: 23776
Color: Blue
Transmission: 8-speed Automatic
Body Style: SUV
City: Mitchell, SD
Engine Type: 1.5L I3 12V PDI DOHC Turbo
Mileage: 43318
Color: Gray
Transmission: Automatic
Body Style: Pickup
City: Mitchell, SD
Engine Type: 5.7L V8 16V MPFI OHV
Mileage: 49858
Color: Black
Transmission: 10-speed Automatic
Body Style: SUV
City: Mitchell, SD
Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo