Iron Horse Auto

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 4.4 Quality Of Repair: 4.1 Overall Facilities: 4.6


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Nice experience

4.7
Ty on 09/27/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a Subaru Forester from I.H. in 2913. Price negotiation was painless. This vehicle was extremely clean and have driven many miles since purchase with only oil changes and general upkeep costs. Had a few glitches after purchase but had my mechanic fix the problem at a very low cost. The Subaru was found as advertised and it's my daily driver. I was very satisfied with my purchase and would buy again from this dealer.


Awesome experience!

5
Judith Johnson on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just bought a 2007 Honda Odyssey here. Unlike previous experiences with car dealers this was a very pleasant process. We were treated as valued customers. We got a great deal on a wonderful car. They were very friendly and personable, not to mention honest and upfront. The office was wonderful, clean, and the coffee was good. We highly recommend this dealership and thank you to Jim and Greg for a wonderful experience and making this so easy for us. We love our new car!


Nice people.... Easy transaction

5
justin mayo on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

excellent people and very accommodating! Clean office.. Great environment... Made the process very easy.


Don't waste your time!!!

1
Single Mom on 05/18/2015

Customer Service: 1.0 Buying Process: 1.0

I sent an email inquiry. Greg responsed, ask me to call him. I explain I was unable to call could we email, I sent him a few questions. Then I received NONE of my questions answered but "NO THANKS" is all his email said. I will post on every review site and social media how RUDE he was, lesson learned, will stick with big name dealers.


Great truck, even better people.

5
Bkline on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a 2002 Chevrolet 1500 HD 4x4. The dealer was very personable and willing to work with me on the price of the vehicle. He was also very honest and disclosed every detail of the truck. I would by from them again.


Great experience... Great people

5
Corinna Johnson on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They were very courteous and I got the price I was wanted!


Wonderful experience

5
Jim H on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

I bought a 2003 Lexus 430 from this group. I love my car. They responded to all of my questions, and helped out with two small items. I would recommend them without hesitation. I am on the road a lot (15,000+ miles since purchase) and it is great.


rushed me off the phone.

0
jinxie on 03/07/2015

i was willing to drive 150 miles to see the car. when i called, he rushed me off the phone . i think maybe a few minutes of conversation would have been nice prior a 150 mile drive. i did not go.


Buyer Beware

4
To Trusting on 03/02/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Greg worked with me on the issues we have had with our car since we purchased it. If we had gone to him immediately upon experiencing issues we may have saved ourselves some money. If in doubt, call.


Auto purchase from Iron Horse Auto, Summer 2014

4.3
WoodstockRev on 02/23/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I purchased a high mileage compact car from Iron Horse in the Summer of 2015. Six months in and it is running like a champ. I have put close to 10,000 on the car since purchase and have had to make zero repairs. I was pleased with the purchase and continue to be so. Great little car at the right price. They also worked the deal with a trade in. Good experience, over all.


A great experience

5
Jarrod Kilgore on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came from about two hours away to look at a specific vehicle. When we arrived, we were unable to purchase the vehicle we had hoped to buy. Because we had driven so far, these guys hooked us up with an awesome deal on a nice two-door vehicle. We are very pleased with the deal they gave us and our car buying experience.


Class act.... Great experience

5
Chris Studer on 01/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Iron Horse Auto was very helpful in the search for my first car. I enjoyed working with Greg and excited with my purchase.


Best car buying experience ever

5
Boat guy on 01/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and personable people. They listened much then they spoke. The facilities are clean, bright and low key. Without a doubt the most comfortable car buying experience ever.


Great Car... Great Price

5
Rachna M on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in to look at a Saab that I had found online. After looking around at the amazing selection I got a steal on a PT Cruiser! Better than I had expected. Great place. I would recommend them to anyone that is looking for a used car.


Nightmarish Car Buying Experience

1.8
Jason on 01/08/2015

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

Don't buy a car from this dealer! The car I got from them has been a money pit and the people they use to fix the cars don't have any idea what they're doing. Go somewhere else and pay a few extra bucks for piece of mind knowing you'll get something reliable! I sure wish I had!


Great Transaction

5
mj on 10/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jim was very helpful and made our transaction fast and simple. Smooth transaction. All his cars are gleaming inside and out.


Drove from TN

5
BMWfan on 09/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased an 02 BMW from them. Drove from Nashville to pick up the car. Car was in good condition, as described, sales staff was friendly. Overall good experience.


5 Star All The Way!

5
Michael on 09/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great price, did not hide anything. Allowed us to thoroughly look at the car without any pressure. Great looking cars and fast service. Treated like a customer. Would highly recommend buying a vehicle from this dealership!


decent place to do business

4.7
Jason on 09/13/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Happy so far; I'll update the review after I've put some miles on the car!


Clean car... exctremely nice people

5
Chris B. on 09/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The process was easy and the people were very nice. The car that we bought was exactly as presented in the pictures and as described on the phone. All the cars were clean and looked great. Good coffee... go early


bad idea to buy there

1.2
burned by the process on 07/12/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

I would urge you not to buy a used car there. We bought one there and soon after we took ownership it "developed" a leak. It turned out the leak is due to a bad steering system. Run, do not walk from this place. If you still want to get a car there take it to a trusted mechanic before giving them any money.


A nice place in the country

5
Parentofcollegeson on 05/14/2014

Customer Service: 5.0 Overall Facilities: 5.0

Found the car and dealer on line. Sent an email and was called promptly. They answered all questions about the car, the history, and I arranged to drive from nashville to look at the car for my son, which they held for me for the next morning. They made sure I had accurate directions. The salesman the next day was very helpful. Ultimately, I did not get the car because I'm 6'6", he's almost 6'4" and it was too tight. The salesman showed us several others, but ultimately we did not buy from them. However, they were pleasant, informative, and honest. I would strongly consider them.


Great staff and place to buy a car

4.7
Cindy on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

this was simply an easy car buying experience with no hassle or pressure. Great folks to do business with!


Great Customer Service - Very Knowledgable

5
Kelly Carter on 02/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought a car from this dealership last week. My daughter is turning 16 and we were looking for an inexpensive car for her to start out. She of course fell in love with the most expensive car on the lot, the sales team did a great job getting her comfortable in another car that was more in line with what I wanted to spend. There was no pressure from them to buy the more expensive car and thier knowledge convinced my daughter to go with a more practical car. We both left very happy. Thank you Greg and Jim for your help and I will be sure to send my friends your way. Kelly Carter Alpharetta, GA


Quick response by dealer

0
Jim from Tennessee on 07/31/2013

The dealer contacted me by phone and gave me all of the info I requested and told me how to get to the dealership and offered to place a hold on the car at a pre negiotated price if I called before I came to look at the car. Although I did not drive to the dealership and buy the car, as I found one by accident locally, I would not hesitate to do business with this dealership because of the salesman/owner being so forthcoming and prompt in his reply.


Honest,friendly,helpful,reasonable.,good prices

4.7
C. & E Nottage on 05/06/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Staff was very friendly nice attitude and good prices ,no pressure.


$7,950

Mileage: 120128

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Canton, GA

Engine Type: 235 hp 3.2L I6

$31,950

Mileage: 30418

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Canton, GA

Engine Type: 308 hp 3.6L V6

$16,850

Mileage: 116226

Color: Black

Transmission: Automatic

Body Style: SUV

City: Canton, GA

Engine Type: 270 hp 3.5L V6

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