International Auto Sales

3.5
Overall Rating

Customer Service: 3.7 Buying Process: 3.8 Quality Of Repair: 3.7 Overall Facilities: 3.3


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Car Buyer

5
Natali Tillett on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Shane was very nice and helping me understand the things i didnt know. He is genuienly a very sweet guy and is very good at what he does. I will be sending more people his way if they are looking to get a car, hes definitely the person to go to! Thank you for all your help Shane!!!!!


Shane was great

4
Rodney Shoemo on 07/19/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Shane is great and worked with us to get in a vehicle the same day.


SHAN LEWIS

5
Kassius Hollins on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I PURCHASED A VEHICLE FROM INTERNATIONAL AUTO SALES FROM SHAN LEWIS HE IS VERY GOOD SALES PERSON AND HE WILL GET YOU INTO A VEHICLE HE WAS VERY OUTGOING KEPT A SMILE ON EVERYONE FACES. EVEN WHEN I THOUGHT IT WAS IMPOSSIBLE HE MADE A WAY.... COME SEE SHAN LEWIS AT INTERNATIONAL AUTO SALES.


Great experience!

4.8
Jordan P. on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I visited this lot with hopes of buying my first car on my own. When I got here, Joe Miranda listened to what I could do and what I needed, and jumped right on helping me find a car. He worked hard to get me financed and I was able to buy my first car on my own. Joe is honest, helpful, and business-minded and stayed focused on getting me a deal. I am very satisfied with my car-buying experience and would recommend International Auto to anyone looking to buy a good, reliable vehicle. Go see Joe!


Excellent Customer Service

4.8
customerforever on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I love coming to International Autos Sales. The staff are very knowledgeable and excellent communicators. My first buying experience here was so good (thanks to Joe Miranda) that I came back to purchase a second car from them. Joe was unavailable and I was helped by Shane Lewis who was just as knowledgeable and helpful as Joe. I have never enjoyed purchasing vehicles, but I have to say that this was a "stress-free" great experience! They treat you like family and really care.


2nd Car purchased here and smooth as the first tim

5
Prince on 06/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joe has given me great customer service in the past and in today 6-1-16 I am greatful to do business with him and the company. Joe customer services is FIVE star.... Thank you again for all your help.... Prince.


Easy Experience

4.3
drw520 on 05/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

We called ahead about the vehicle we wanted. They had it parked and ready for inspection when we arrived. Excellent price and a good deal. Joe was our sales assistant who walked us through the process. Fast and efficient. They are located on one of those streets with several blocks of small used car lots. Don't expect much more than a parking lot and basic building, but they were straight shooters from start to finish.


disappointed

1
Karen on 04/27/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

We drove over there after receiving an email that the vehicle we wanted to view was still available. We got there the vehicle was not there. They said that it was in a different lot. After waiting 45 minutes they never brought the car. The owner then took off with a friend to go to lunch. Told us we wouldn't be able to view the car.


Horrible appearance

0
Trucklover on 03/27/2016

I saw a vehicle I was interested in on cars.com so I decided I'd go check it out. I drove about 45 minutes to get there and only stayed there for like 1 minute. I got to where the vehicle was and it had dents that the online picture didnt show, I UNDERSTAND it's a used car but why not post the dent online too. One of the tires was flat, battery didn't work. I left i figured if they can't even have them look nice for buyers why bother.


Great Service!

4.8
Ryguy1976 on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Roberto and the rest of the guys were all so helpful, I felt like I'd known them for years. They worked with me to find the best car in my price range. Then they made sure it was in top shape before I left their lot. Thanks guys! Roberto, you are a rockstar!


Never sent me requested info

1
Cavtrooper on 03/17/2016

Customer Service: 1.0

Requested info and carfax on car and only got a text to call them. I never called back and never got my requested info that I wanted by email which was question if it had a sunroof and please send carfax.


come buy a car here

5
staresky simpson on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

john got me the car i wanted and had a good deal an the car i wanted.


I enjoyed my experience

5
MM on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time coming to this car lot and Shane Joe and Mike really worked numbers and affordable deals for me. And the choices of options and prices were pleasing.


Poor Salesmen

1.3
Dr. Stuart Shapiro MD on 01/21/2016

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

One of the worst car buying experiences I've had, the staff is immature and do not know how to conduct business which would explain their sales. Did not care to purchase a vehicle because of the phone operator alone.


Awful first impression

1
Worst First Impression Ever on 01/17/2016

Customer Service: 1.0

I saw a car I was interested in on Cars.com and I sent a message with an offer. The response I received was very rude and unprofessional. First impressions are lasting impressions and I am very disappointed I was treated this way.


International Auto Sales had great sales.

4.5
Elizabeth on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Honest sales reported on vehicle. Straight forward prices. Quick sale.


Shane.

5
Courtland on 11/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service overall. took awhile but everything worked in favor.


Great customer service

4.7
Karla M on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0

Understanding great people, help you solve any problems to desire what your looking for.


Great Experience

5
Maquetha Allen on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here was great and I would refer friends and family to International Auto Sales


I Received Great Customer Service From Everyone

5
Meichelle Turner on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would definitely refer my family and friends here to purchase a vehicle. Everyone here was a salesperson of their word. I enjoyed doing business with Tariq, Shane, John, Mike and the mechanic Joe and Hosea. They all took great care of me in making sure my purchase went FAST SMOOTH AND HASSLE-FREE. I am enjoying my 2008 Grey 4 Door Chevy Impala and I look forward to family and friends purchasing here at International Auto Sales in the near future. Now In the Words Of TuPac Shakir (PICTURE ME ROLLING) Haaaa Lol


Great workers and very understandind

5
Kelvis thompson on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hard workers that understand and try to help a person out as much as they can. Car had problems and as of now they fixed it with any problems. told me to bring car back in if car does the same thing. good people and knows how to treat customer!!!!


Outstanding service at International Auto Sales

5
Termaine Hill on 11/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had been turned down by a lot before so I was ready to be done with the process. I came to International Auto Sales and worked with Joe and he has me rolling away in new vehicle. The process was smooth, he was very informative and they literally did all that they could do to make sure that I drove off in something I wanted. I would recommend Joe and International Auto Sales to anyone looking to find a dependable vehicle at a reasonable cost. I am very satisfied with the service. Thank you Joe!


Great Service/very patient

5
Maricica on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

International auto sales Where great with there service and their patients. i really wasnt sure who would work with me and my short time frame to have a car the same day and was able to agree on a down payment and monthly payment for the car i came for.. for any other car i would like have i will come to them again.. Great place !


misleading, non-disclosure, poor customer service!

1
Nate on 11/09/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Be very careful or don't buy from them at all. This is the worst experience I've had.


Great Service

4.5
Coach C on 11/08/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

this company for sure care about the customers. The passion they show and the teamwork among each other makes the company an easy approachable one. I bought a Charger that I absolutely love. Recommend this place to anyone looking for great deals with not so hot credit.


Thank you.

5
Tanner on 11/01/2015

Customer Service: 5.0

Been to this car lot a few times and the experience gets better and better. Spoke to the manager and he really made me understand my credit situation. He didn't treat me bad because of my credit and explained to me everything very clearly. I will be telling people about this place. Thank you Tariq.


2012 Honda Civic

5
Patrick Ortega on 10/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at International was very friendly and accommodating. Even though it was pouring rain outside our seller, Shane, took the time with us to walk around and make sure the car looked good. The buying process was quick and painless. The entire crew was smiles from start to finish. If you need a good quality car and a really good price, look no further.


Excellent Customer Service

4
S.R. on 10/28/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

We had a very positive experience purchasing a vehicle here. We are very happy with the service and the vehicle. The general manager worked with us and we got a good deal. I was pleasantly surprised to see that the decor of the building was updated in the two weeks since I was there. A much more pleasant environment.


Happy Customer

3.8
Super Granny on 10/28/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Pleased with the buying experience. Tariq was great to work with. I appreciated his customer service.


Jennifer S.

4.2
Jennifer S. on 10/27/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I purchased a used vehicle from International Auto Sales and got not only a great low priced used car but excellent service. Couldn't have been more professional and helpful. The dealership inventory ranges from Mercedes to Saturns, and the prices are the lowest in the market. I had a fabulous experience, everyone was extremely helpful and polite. I recommend IAS to anyone looking for a quality car!


politeness

4.8
S.A. on 10/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

This company was very knowledgeable and took care of business in a professional manner from beginning to end of the process.


Great service

5
Omar on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This place is amazing I had bad credit and low down payment mike helped me very hard to get me in the car thank you international Auto sales I will recommend any body want a car this dealer will take car of you


outstanding!

5
Mary Beth McBride on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a car from here and financing was fast and easy. Very friendly service. I would recommend this dealership to anyone.


Great car Buying Experience

5
Seth on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Never have i seen a place so professional and willing to help. It was a smooth process with everybody working as a team. Bo was my salesman he was so helpful and he had a great attitude. He made me feel like i was with people i trust. He was truthful and he didn't pressure me he just gave me advice. I will recommend this dealer to all my friends and family. LOVE THIS PLACE!!!!


Great service

4.5
Suzan on 10/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Lots of car to choice from you can pick the one you lake over 250 car in inventory any body can buy from this dealer I recommend this place to every body


Great Team

0
Amie on 10/24/2015

I had a great time and everything went smooth. I Want to thank Tariq and Mike because they had me in a car super quick.


Great experience for a buyer

5
Guzman A. on 10/23/2015

Customer Service: 5.0

Came in to buy a small SUV that I saw online Bo was very helpful and walk me through the buying process as a first time buyer it also felt great that their manager came out and spoke to me and explained everything to me while I was signing the contract they they even had the mechanic check the car before I drove off and got it detailed one last time before I drove off awesome experience


Awesome place

5
Stephanie on 10/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nobody would help me get into a car. Shawn Tovi is the best! He helped me get into a car. I would recommend this place to anybody who needs a car. Financing was easy.


International auto sales YES!!!

5
Z71 FRAC HAND on 10/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been turned down, sold out, and told my credit AND my money werent good enough... not here. everyone was so friendly and helpful and eager to make a deal with me. not just a deal but on the vehicle i wanted! they payments are reasonable, and they have a huge selection between cars, trucks and SUV's. i highly recommend coming here. they will get you in the car or truck you're looking for.


Ecstatic

4.8
Janice on 10/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Showed up to the Dealership just after 10:00 an,filled out and provided all required documentation as required.They were very helpful and understanding of my credit situation.The salesman Joe was very attentive to my needs and made me feel comfortable.After about an hour and a half Joe came back with wonderful news and I felt a great relief as I had been other places and not given the time of day or attention.Thank you so much Joe.I will be back to buy from you again.


Thank you.

4.5
Belinda on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I have to admit after my first buying experience I was not looking forward to making another car purchase again. However I needed another vehicle because my son was going off to college so I visited International Auto Sales and I was able to secure another loan for a vehicle. Great job. It was easy fast and everyone was friendly.


quick and easy car buying

4.3
steve on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

everything was quick for the most part, what took the most time was for the bank to send the paperwork.


THANK YOU

5
CHRISTINA on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Car buying has always been a tough experience for me, however after buying a car from international auto sales I feel a lot more relaxed about the experience. Thank you for the great experience and I will be referring people to you guys.


Bought my first car

5
Maddy C. on 10/20/2015

Customer Service: 5.0

I didn't believe it when they told me I was approved. This is the first car I have ever financed and I had a friend tell be about international auto sales and there first time buyer program. They will work with you. I recommended a few friends already. Thank you for working so hard to get me financed.


Horrible Service

1.3
Dissatisfied Customer on 10/15/2015

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 1.0

This place if I wouldn't have needed a car so bad and had paid my money I would take the car back. They say one thing then harass you about items needed. This car buying experience was the worse I should have known when the Salesman don't come out to Greet the customer that this was going to be bad. I will never recommend this place to purchase a vehicle ever again. When the car has been paid down enough I will be trading it and never ever purchasing anything from them ever no wonder they have bad reviews from others customers and have cars on the lot that has been sitting there so long that the tires are flat cars are damaged and the office staff isn't Professionally up to Standards.


NoT very Good

1
Stuff-TO on 09/16/2015

Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Seen car was looking for talked to salesperson, was told car is clean and only detractors were it being 6 years old. Drove 235 miles brought check had insurance set up looked at car, was not ready oil wasn't changed, actually in detail area being cleaned up. Had dents missing lenses, clearcoat was dull and had the overall look of poorly maintained car not ready for sale


honest,great prices,very helpful and friendly deal

5
tony on 08/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a car from their from there best sales man raz 3 years a go than I went back and traded it in and got the car I really wanted. The service and process was great.


great service ;)

5
amber johnson on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

it was a good experience the sale people was people friendly an made me feel good to get a car from this car lot all cars were clean did not take long for me to get in the car they wash the car the same time i was getting the car :) they even cooked for me it was a friday! when i came im bring everybody i know to get a car from here thanks alot international auto sales.


horrible experience

1.2
I wouldn't recommend these guys on 08/02/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

I talked to a guy name Rick gave me some great prices over the phone but when I got there the cars were sold already so I found a ford f150 gave them 600 to hold it because my insurance company was close came back the next day around 4 30 for my truck but is was no were to be found they could even call and tell me before hand a whole day wasted basically couldn't get my money back till the following day and had to wait on them to give me my money because they wouldn't answer my calls.


Stay Away!!!! You've been warned!

1
Disappointed on 06/22/2015

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This was the worst car shopping experience! Upon arriving there is literally no parking space and the lot looks shady. However, because of the great online listing price I decided to give it a try. Enter the so called office and asked for the vehicle I saw. I was told to have a seat and wait because they had to find it. Well it finally arrived and it was a mess. The exterior was dirty and the interior was horribly disgusting. It had not been detailed at all. The automatic lock did not work. The automatic window stuck and to top it off parts in the car was broken off and not repaired. I was shocked that a PROFESSIONAL dealer would even bring such a vehicle for me to test.


Worst Experience Ever!

1
searching for new car on 06/15/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Worst experience ever, i went there to see an expedition they had listed online, when i saw it, the seats were all stained, and the stereo had been removed. After looking at several, i finally decided on a Chevy Traverse, it looked nice but the stereo was cracked, and the rear view mirror was hanging, they said they could fix it. I agreed. I was there since 9:30am with my 3 kids, it was already noon, and only thing that was supposed to be left was sign and fix the stereo, we went to see it where they were fixing it at 3pm since they kept saying it was not done yet, the mechanic said he had just received the information on the car, at this point i decided to leave, (my kids were hungry and i was hungry since we had been there all day) we were finally leaving and they asked me to leave "my" car which was one i was putting as a down payment... this was even before we signed the agreement obviously i did not leave it and will not purchase the one i wanted... DO NOT GO HERE!


It is all good. I changed my mind.

4
Tad on 06/03/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

It is all good. I changed my mind due to changing situations. I will consider when things change eventually.


Really bad customer service

1
John on 05/13/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Today may 13, 2015 I called the dealer to ask about a car. Customer service is the worst I ever experienced. Sales person was so rude and had no people skills. I'll never ever recommend this dealer to nobody.


Easy buying experience

4.5
Steve on 12/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Found the truck I wanted on Cars.com and called this dealership and talked to John, who bacame my salesman. I drove up there that evening to see the truck, checked it over and put a down payment on it. John and Raz and the crew went out of their way to get the truck ready, everything fixed that I found wrong and got me in the truck in a timely manner. I believe the gentleman who handled the financing's name was Angel. The paperwork and financing was done within about an hour and a half. All in all the experience was great... so much better than the "used car sales" pressures and gimmicks we hear about as being common. Thanks Guys!!!


Worst experience

1
Phil Donahue on 12/02/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Spent 2 hours driving to see a car that was suppose to be there,but was on a test drive so looked at other choices but all looked wrecked plus was told car fax was not available because car fax is full of lies so choose to pull it on the fusion and got to see it was in a wreck,plus a couple of cars looked wrecked and had some on flats.spent 3 hours of my day being told lies and even was told car fax is a lie this was my worst experience ever shopping for a car that I did not even get to see or drive


bad service

1
D.J on 10/23/2014

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

we're looking for a used Toyota Camry which has low miles. By the time we got there, that car, which we made appointment to see, had been somewhere else. Then, the owner of this business came and talked to us that " do u guys really want to buy this car because the owner of this car had to drive about 20 minutes to here?". We said " yes, we will buy if that car did not have any problem". After 20 or 30 minutes waiting, we could see that car, it was fine, and i like it, but when we check the major machine. it was replaced, so we said " let us think about this, maybe i can asked our dad to come and see because he had more experience than us". Instead of being nice, they forced us to buy this car : " ...go and get your dad here...", "... leave your id and your insurance to us" , " it is a nice car, why don't you buy it, just get the car and leave, it is a good deal " ... they keep to force us to buy this car and we feel so mad, and can not trust them. They gave us a really bad attitude. BEWARE of this kind business. Never ever come back.


Do not buy!!!IT'S a JUNK YARD!

1
Kevin s. on 09/14/2014

Buying Process: 1.0 Overall Facilities: 1.0

All of these cars are frame damage . You can tell that they have all been painted with spray paint. They had to jump all the cars we tried . One of them died on us because there wasn't even enough gas in it . Do not try this place, believe look at all the negative reviews.


great experience

5
Esequiel on 09/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i spoke with edward over the phone i came in and he made it really simple n easy i recommend enybody to buy to from them i em so happy with my bmw


Made appointment, car no longer there

0
saw buyer on 08/26/2014

Drove an hour with a confirmed appointment to see a specific car. Discovered car was sold the day before. They had my phone and email and didn't have the courtesy to let me know. Would not recommend dealing with this dealer. ZERO Stars!


SON GOT WHAT HE WANTES AS DID I

5
CHARLES LIGHTNER on 07/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

WENT TO THE DEALER 2 TIMES DROVE IT TWICE FINALLY DECIDED FRIDAY AND BOUGHT IT CASH A GREAT DEAL NO HESITATION FROM RICHARD ON BOTH VISITS FROM RICHARD, HAS BEEN A COUPLE OF DAYS AND STILL GLAD TO SEE THE SMILES FROM MY SON A GREAT DEALER WITH GREAT JEEPS MY SON LOVES HIS LIBERTY


DISHONESTY

1
Mohammad on 07/09/2014

Customer Service: 1.0 Overall Facilities: 1.0

I am very busy. I found a 2006 Sonata in this website. I called them, and I asked them explicitly if it has hail damage or accident or anything, and they told me it is in perfect condition without even a scratch. I drove a long way to see the car. It had a severe hail damage that was not shown in the pictures. I showed it to that guy, and he said that it was nothing. I HATE dishonest people. He wasted my time. DON'T TRUST THEM.


Check engine lit on on way home after purchase...

1
bonbon34 on 07/09/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I purchased a vehicle from there, and from the beginning got a bad gut feeling, I should've listed to it... They told me I had to have my credit run before i can even test drive, I really liked the car and wanted to buy it so i said fine.. On my way home right after purchase check engine light came on, and they refuse to help or fix the car... Buyers beware from these business. I would not recommend this to any of my friends not even my worst enemies.


BUYER BEWARE

1.2
unhappy excustomer on 05/15/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

Make sure you get a Autocheck or a Car Fax before buying a car from these people. Almost all of their vehicles have had paint and or body work done. Get a mechanic to check any car you are considering buying from them. 9 out of 12 of the cars I checked had been involved in accidents and had multiple issues. They are a very dishonest bunch, and give honest used car dealers a bad name.


Got what I wanted and needed

4.2
Brian on 12/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 2.0

Spoke to Richard for 3 day held a maxima for me and was scared at first coming from Oklahoma but got a great deal and most of a great car never thought a used car lot would do so good would recommend anybody to try this car. Lot out


internet dude

1
yuuuuuup on 12/04/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I called about a truck and was told yeah come on look it.halfway there i was called bysalesman saying its in some auction lot andcant remove vehicle till monday..after thatthe saleman richard kept hounding me to buy this truck.really it sounds untrustworthy


BEST SERVICE AND APPROVED ME!

5
CRYSTAL TORRES on 11/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

CALLED FIRST AND SPOKE TO RICHARD WAS SO UPFRONT ON EVERYTHING ONCE IN PERSON GOT THE BEST EVER GOT ME APPROVED WITH 1000 DOWN ON A 2008 TAHOE MY DREAM CAME TRUE NEVER HAD RESPECT FOR A USED CAR LOT TILL I SPOKE TO RICHARD AND WENT IN ALL MY RESPECT GOES TO THE HARD WORK THEY DO FOR ANY CUSTOMER


awful i have to agree with TJ from Odessa

1
big dawg on 10/16/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Tried to get information on vehicle and received an email. When I tried to call sales rep she was not there. Person on phone said he could help. When I asked about more pics of cars engine and condition of tires he did not know and did not care. Felt that I was wasting his time and told me to check back in a few hours. Checked again and still no info and no one will bother to call back. Also will not answer phone occasionally although within operating hours, when i finally spoke with someone the vehicle i was trying to possibly buy was already gone


worst service ever

1
mimi on 09/09/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

The customer service is the worst I ever had. I got a sonata one week ago and I checked on it. The battery wasnt good, the engine and some others issues. That was my worst deal ever in Dallas.


Really Great Deal

3.7
Karen W on 09/03/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

Purchased 2009 Cadillac Cts. I struggled with credit issues and was very surprised they were able o get me financed. Very happy


I recommend buying car from here!!

3.5
Dame6 on 09/03/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 2.0

Purchased BMW 750li from dealership about a month or so ago. So far have a had a little bump here and there but Sean the owner and the staff has done nothing but help me. Great people to work with. People like to write bad reviews but even if the dealer tells you everything, as a consumer you must still run your own car fax and take it to a repair man yourself bc remember its a used car. I would purchase my next car from them as well. Mike did a awesome job with the finance. Raz has done nothing but help me every time I've come in there.


Salesman not very concerned about selling cars

1.2
Tjc on 07/12/2013

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Tried to get information on vehicle and received an email. When I tried to call sales rep she was not there. Person on phone said he could help. When I asked about more pics of cars engine and condition of tires he did not know and did not care. Felt that I was wasting his time and told me to check back in a few hours. Checked again and still no info and no one will bother to call back. Also will not answer phone occasionally although within operating hours


Bad service

1
KB on 07/11/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I went out to the dealer to purchase me a truck. The sales rep was very rude and basiclly told me why did I come without any money. I am woman and didn't want to ride with a lot of cash on me. I wanted to come out to the car lot look at what they had and decide if I want to get the truck or not. I asked to see the truck and he pulled it up on the internet instead of taking me outside to see inside the truck. He then asked to run my credit and I said no because if I'm not allowed to see the vehicle inside and out than i don't want to get a truck from there. I got up early and drove about 20 miles to receive bad service.


Never again

1.5
Should have bought new on 05/26/2013

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

These people give used car people a bad name. Junk cars, crooked financing and high pressure sales. So many issues with my purchase. I have spent 1500.00 just to get it to a safe driving vehicle.


no contact

0
audi fan on 05/18/2013

Was going to drive 2 hours for car I really really want but can't get any help or answers to questions.


2003 Saab 9-3 Convertible - great deal

4
Saab 9-3 Guy on 05/17/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 2.0

Made 4 hour drive to get 2003 Saab 9-3 convertible. Car as advertised. Very fast buying process. Deal was worth every penny. Prices reflect car that is not perfect, but if you know what you are seeking, is a great deal. Facilities are less than easy to get to and maneuver about but again, I drove 4 hours to purchase a specific vehicle I had been hunting. I knew once buying it, it was not perfect, but the bones were good and made the drive back without an issue. Minor cosmetic issues made for great purchase, did not even haggle the price. Was worth it. No BS lot. It's small and busy, so know what you are going after and know the price range. A month after the purchase I am still very happy. I am waiting on the plates to be mailed but that's it.


$15,995

Mileage: 32859

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Garland, TX

Engine Type: 2L I-4 gasoline direct injection

$17,995

Mileage: 109099

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Garland, TX

Engine Type: VQ 4L V-6 DOHC, variable valve c

$26,995

Mileage: 9900

Color: Red

Transmission: Automatic

Body Style: SUV

City: Garland, TX

Engine Type: 3.6L V-6 gasoline direct injecti

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