Integrity Chevrolet

4.2
Overall Rating

Customer Service: 4.2 Buying Process: 4.5 Quality Of Repair: 4.5 Overall Facilities: 4.3


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great job

5
kevin sanders on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

bought a car at integrity chevrolet loved every one.


Knew more than I did

4.7
AMC on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have not purchased many vehicles. I had all of the negative stereotypes of the "used car salesman." That is not what I found at Integrity. I have been looking for a used truck for several months. I have taken several for a test drive and generally was left with unanswered questions. For the firs time, I had a salesman that knew more about the product than I did. That was not an easy task, given how extensively I have been researching the truck. Not only did the salesman know more about the vehicle than I did, but the buying process was easier and less "pushy" than previous experiences. I did not feel pressured to purchase anything that I did not want.


Allmost gave up

4.7
William Templeton on 05/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I wanted to let Integrity Chevrolet Know how much we enjoyed working with Brian Cruz we bought a 2012 Nissan Frontier on May 26th and Brian was our sales person. He really knows his cars and trucks. We had been to several other dealerships that day and were about to give up on looking. We made one more stop at Integrity and meet Brian. He helped us and answered all our questions. He made the buying experience fun. He truly is the best sales person I have ever meet!


someone dropped the ball.

1
bmartin on 02/10/2015

Customer Service: 1.0

I sent an email to request information on a vehicle, and never heard back.


Easiest buying process

5
Clare Castleberry on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

I had some specifics I wanted out of a car--found one online from Integrity and Brian Cruz made the process so simple. I tried working with other dealers to buy a car online and it was a huge hassle. I was nervous about buying a car sight unseen from an out-of-state dealer, but the car is even better than I had hoped for and I feel like I got a good deal. The only little hiccup I ran into was they delivered it with one key, but I emailed Brian and sure enough, the spare came in the mail today. Thanks for everything Brian!


The best experience I ever had with a dealer!!!!

4.5
Edward Morgan on 09/25/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

After being turned down by but other dealerships. I stopped in with Integrity as a last resort. Their salespeople were amazing Mr Kephart and Mr Cruz bend over backwards to get me exactly where I need to be.And out from under those horrible buy here pay here loans. The finance department did an amazing job with my loan, pay off and my monthly payment. Now integrity will be my first choice and only choice. They have earned a customer for life.


Best Car Buying Experience - Ever.

5
Jay - Camaro on 09/04/2014

Customer Service: 5.0 Buying Process: 5.0

After 3 dealerships and 5 hours of test driving and appraisals my wife and I finally decided to visity Integrity Chevrolet. My only wish is that I had done so earlier! My salesperson Brian Cruz and Finance Manager Pat Horten were awesome; they gave me more than fair for my trade and went above and beyond to make sure I was happy with my purchase. I am very satisfied with my 2014 Camaro and would recommend Brian, Pat and Integrity Chevy to anyone!


excellent buying experience!

5
Faith on 07/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What an excellent purchasing experience. Brian and I corresponded with one another over email and text. When we spoke on the phone he was able to have the SUV and the paperwork ready so my time spent at the dealer was minimal. The guys at Integrity have integrity. I highly recommend this dealer.


BEST TRUCK BUYING EXPERENCE EVER,THANKS KEN BRYANT

5
RANDY SPARKS on 06/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

IVE BOUGHT 10-12 VEHICLES FROM OTHER DEALERS,IN THE PAST 4 YEARS.SEVERAL DIFFERENT DEALERS.NO OTHER PREV.DEALER,CAN COMPARE TI INTEGRITY.I WILL NEVER SHOP ANYWHERE ELSE AGAIN/BE BACK SOON FOR A NEW CORVETTE,THANKSFOR ALL YOUR GREAT SERVICE AND PEOPLE,RANDY SPARKS.


Amazing dealership! Never going anywhere else!

5
Kim on 05/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Such a great place to buy car. Pam meade was my customer sales representative and she went above and beyond to help. Thanks to her, i have my first brand new car that I absolutely love! They took extra time to get me the best finance rate, which was 6% less than what my credit union offered. They offered me a great deal on my trade in!! They made me comfortable and feel at home. They even did a cheer for me as I was getting in my new car to drive away. Everyone introduced themselves, even the reps that weren't working with me. I would recommend them to anyone. It was as easy as sitting at home looking for a car. Now me and my husband and baby on the way have a safe, reliable car!


Great Customer Service!!!!

5
DebbieD on 05/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brian Cruze is awesome! He definitely made our car buying experience the best ever.


Awesome Customer Service!!

4.3
DebbieDfromTenn on 05/19/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Brian Cruze is great. He went above and beyond to get us the best price for our Equinox. Thank you for making a rainy day bright in a different way Brian!!!


Extremely satisfied !

5
Misty on 05/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a 2015 Tahoe from Integrity, the salesman were very professional and efficient. Our experience here was excellent , and their prices were unbeatable we actually were looking at a certain color & wheel combination that was hard to find but they made it happen and were amazing to work with !! Highly recommended !!


Great service Department

5
Lindsay Manis on 05/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was impressed with the level of customer service i got at integrity i was offered a drink had wifi felt at home. it got even better when i saw how fast and efficient there shop was at doing my oil change. little things count big in my book. and at Integrity they make those little things into big things.


Great prices on their vehicles

5
Murry on 05/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brain gave me a great price on my truck. They beat out Maxie Price Chevrolet who claims to have them best price . "Nobody beats Maxie. " well Integrity Chevrolet has the best price by far. Get your price on a truck then take it to Integrity Chevrolet and let them beat the price. What a great dealership !!!!!!!! I will always go here and get a truck when I need one !


Horrible customer service far incompetent service

1
Joshua Lamb on 10/02/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This is the absolute WORST dealership! They have awful customer service, they don't call you when your vehicle is ready and the service department is totally incompetent! Stay as far away as possible! I wouldn't take a car from them of they were giving it away!


jessica h

1.5
Jessica on 08/04/2013

Customer Service: 1.0 Overall Facilities: 2.0

Not very helpful and asked me to come back later with my husband?!?!?! I went to Mtn View and drove home a new truck that day.


Great experience!

5
Melinda S. on 07/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Simply wonderful! I recommend my salesman Aaron Knight to everyone! Downsizing from a large SUV to an equinox. Got top dollar for my trade and a great price on my new equinox! Being a careful and indecisive person, it took me four hours to decide I wanted the one on the showroom floor. I have never met a more nice, patient, and understanding sales person. Everyone there was so friendly! A++++!!


lynn wood

5
Lynn on 07/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a new Malibu and this dealership is awesome the staff was very helpful courteous my salesperson Pam Meade was great.. Keep up the good work !!


Get everything in writing!!!

1.7
RC on 07/24/2013

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Been almost 3 months and I still have no tags because this dealership filed a change of registration instead of a new one. The sales lady "Pamela" said to dispose of my old ones and I would receive new ones in the mail. After this they admitted fault, offered an apology and said they could not fix it? Next, the finance and insurance guy lied to us about not only the interest rate offered by our own bank to make his look more appealing and also said there was no penalty for early payoff, all lies. Last, Dwight Morgan the general manager is worthless, never in the office and gave him 2 tries to call me back after he gave me his personal guarantee he would look into it and call me back. The only good thing about this was the price of the truck? I guess with low price comes bad service. You have been warned.


Great place to buy

5
MichaelTN on 01/08/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

very professional staff made buying a used car easy . Sales person was great and love my car !!


$12,986

Mileage: 163011

Color: Silver

Transmission: Automatic

Body Style: Pickup

City: Chattanooga, TN

Engine Type: 4.8L V8 16V MPFI OHV Flexible Fu

$27,896

Mileage: 54721

Color: Other

Transmission: 7-speed Automatic

Body Style: SUV

City: Chattanooga, TN

Engine Type: 390 hp 5.6L V8

$27,625

Mileage: 0

Color: Other

Transmission: Automatic Cvt

Body Style: SUV

City: Chattanooga, TN

Engine Type: 1.3L I3 12V GDI DOHC Turbo

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