iCars Chicago

5.0
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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MBZ E-550 Cabriolet, (1) owner, pristine condition

5
Philip M. on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0

WOW! What a team. I called Mr. Barry Delisi to discuss an I-CARS internet listing. He was very responsive & had all the answers. Having never purchased a car sight-un-seen I had a number of questions & concerns all properly taking care of including a very reasonable shipping fee all the way to Washington State. I received the vehicle in gorgeous condition completely as represented. It was a delightful experience


Very helpful and quick to respond

5
CLIFFORD L MOORE on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

STORE would deal with them again if looking for a good place to buy a car


Great purchasing experience

5
Kirill on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you guys for a great experience and not "pushy" attitude. I felt very comfortable at your facility and would recommend you to anyone who is looking for a nice used car! Very clean showroom and frendly staff. Selection of cars is great and every single car is detailed to the greatest extent.


Great Guy's

5
Dylan on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great guys to work with. Very down to earth and willing to help you out anyway they can. They only sell quality cars which is awesome and makes it easy to find what you're looking for.


2010 Mustang Shelby GT500

5
Thomas Donatone on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0

I bought a 2010 Mustang Shelby GT500 from these guys. I financed it through their website, They got back to me right away to let me know they were going to talk to the bank and then got me my financing within an hour. I had great communication with two guys. They were both very attentive and did everything to make sure I was happy. Best car buying experience of my life and I've bought a lot of cars. I would definitely recommend doing business with icars Chicago!


2010 Audi A6 3.0T

5
Nick Benzo on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great group of guys over at icars! Friendly to deal with. They went the extra mile to help with financing and let me take my time deciding on the vehicle. Facility is clean and very modern. Worth stopping bye to check out their large all indoor car collection!


Great Experience with iCars!!

5
Derrick on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0

I must admit after nervousness of making my first internet car purchase that iCars made this experience a great one. They answered all questions quickly, negotiated fairly and delivered the car that was presented in detail online. They even went extra step to educate me on driving the car after it was delivered. I would definitely by a car from them again!


Pleasure to do business with

5
Mr. Jones Jr. on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my corvette from these guys and they were very professional and cool to me and my wife. The facility is very nice and I see these young men being very successful in the near future. Stay positive fellas...


long worth while trip for my Cadillac

5
Samuel Kelley on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm from Memphis, TN. I drove all the way from Memphis, TN to Chicago to buy my dream car, Cadillac STS V model. When I saw that car on the website, I knew it was the car. Once I pulled in my driveway in Memphis, TN, my neighbor came by to look and replied, "nice car, for you to drive way to Chicago to get it must was was a great deal?" I replied, "it was an awesome deal. I was helped by Barry who was very professional, informative and kind. I test drove my dream car and love it.


Wonderful experience!

5
Michelle & Bryan on 08/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were extremely impressed with the entire transaction, from the purchase of our vehicle, to when we received the vehicle, as it was shipped to us. Afrim and Barry were awesome to deal with!


Corvette Z51

5
Xdukx on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good kind friendly I bought corvette..That car i always want to haveThis dealer makes me happy easy and fast procesRecomand for everyone


Crossfire SRT6

5
Crossfire James on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0

My purchase was done completely via text and email. They were very professional, attentive and helpful.Most important the did exactly what they said


Getting What I Wanted Was Easy

5
Kamm on 07/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Decided I wanted a low mileage Cadillac XLR in great condition. Was prepared to have to go out of state and also for the long back and forth haggling over the phone and internet. Was surprised to find one right here in the Chicago area. The car was exactly what I wanted in regards to mileage and condition! Booked an appointment, was sent extra info on the car to preview, and then went in. Very friendly and casual atmosphere. After talking briefly with the general manager I could tell that this was a fun business for him and he wanted the people that came in to have fun in the entire process also - from viewing, checking, test-driving and even purchasing a car there. After getting all the numbers near exactly where I wanted, we made a deal. I drove home in the car I wanted. And as I cruised home , I thought "that was easy." And also, fun. Thanks , ICars team.


BMW e60 m5

5
AdnanM5 on 07/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very pleased with my purchase. Barry, Afrim,Osman and Jason were absolutely great in finding exactly what I was looking for. I definetly will be doing business with iCars again!


Very satisfied

5
Ridvan on 07/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The whole process was so easy and went smoothly. The staff was amazing and friendly! They explained everything without rushing to try and get a sale....it was awesome..I will be bragging about my experience to as many people as possible...Thanks afrim,berry, jasin..


Outstanding!

5
Mike A on 07/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've known the Delisi family for years and they are nothing less than professional and honest. Every time I go to iCars Chicago I feel welcome and I feel at home. Barry, Afrim, and the rest of the team will not let anything get in the way of trying to find the best fit for the customer. The facility is very clean, welcoming, and comforting. I will continue to do business with them for years to come.


Great cars!!! Great staff!!

5
Dennis on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just bought my second car from this place and they have a great selection and even better staff! Got the car I wanted with a great price! Definitely recommend !!!


I will buy all my cars here!

5
Carguy on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I normally don't write reviews, but I had to after my experience with iCars Chicago. The owners were very professional but were also very friendly without being fake. I spent a lot of time there just talking about cars. I'm a car guy, but it was crazy how much Barry knew about specific cars in specific years. It was actually FUN to buy my S5 from them. Everywhere else I went or called just made things stressful. I will definitely be looking here first the next time I buy a car. Thank you guys!


Great Guys to Deal With

5
Barrett Cruce on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry was very helpful when we first called on our car, not the typical, pushy car salesman! Which is a totally plus in our book. Jason took the time to go over the whole car while on the phone with us. Afiram made the buying process quick and painless! We didn't waste all day filling out paperwork. The office and showroom give a great preview of the quality of cars they have to buy. If in the future we need another car we will definitely look at their inventory first.


Great Car Buying Experience

5
Michael on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently bought a VW Passat Wagon from iCars and had the best car-buying experience to date. I made some assumptions and was going to walk away from the deal without talking to Barry but he personally called to make sure he understood my issues. He was committed to winning my business and we very easily worked out the deal. It was a totally new kind of car buying experience and a real pleasure. If you have not walked into their showroom - it's a real treat and first class. Thank you iCars Chicago - new baby loves the VW!


Great Car and Good People to Deal With

5
Wil on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Let me start off by saying when you step in this car dealership for the first time you are greeted by every car imaginable that you could possibly want to put in your garage. Its hard to come into this dealership and not be impressed by the selection and condition of their entire inventory in person. I came in here to test drive a 11 BMW 550i that Ive searched online and saw on their website, not only was the car in mint condition inside and out, but I got such a great deal on the car and they worked with me on the financing that I could not refuse it. Barry and Jason are great car guys, a pleasure to deal with and really made my experience a less strenuous one than I normally encounter at other dealerships, they talk to you like car lovers, not like typical customers which I appreciated. They know their cars and they know how to treat people like me who really hate the general car buying experience. I would definitely vouch for them and would not hesitate to recommend this place to my friends and family and to anyone looking at their vehicles online and for looking forward to dealing with great people.


Great Car and Good People to Deal With

5
Wil on 05/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Let me start off by saying when you step in this car dealership for the first time you are greeted by every car imaginable that you could possibly want to put in your garage. Its hard to come into this dealership and not be impressed by the selection and condition of their entire inventory in person. I came in here to test drive a 11 BMW 550i that Ive searched online and saw on their website, not only was the car in mint condition inside and out, but I got such a great deal on the car and they worked with me on the financing that I could not refuse it. Barry and Jason are great car guys, a pleasure to deal with and really made my experience a less strenuous one than I normally encounter at other dealerships, they talk to you like car lovers, not like typical customers which I appreciated. They know their cars and they know how to treat people like me who really hate the general car buying experience. I would definitely vouch for them and would not hesitate to recommend this place to my friends and family and to anyone looking at their vehicles online and for looking forward to dealing with great people.


Best car buying experience ever!!

5
Brian H on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Flew in from South Carolina to purchase Range Rover supercharged, picked up at airport, Barry and his team were awesome to deal with, excellent facilities, deal done in and out driving my new Range Rover home in 3hrs, some minor issues I found with the car all taken care off by them at my local Land Rover dealership, great guys


Love our bmw

5
Minu on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry and Jason helped us get the dream car we were looking for...Outstanding customer service. Enviornmental friendly. The way they conversate with the customers is amazing. Makes you feel very comfortable. They provided us with transportation from the airport. The car is absolutely breath taking. Price was very resonable. They worked with us. I recommend this dealership highly.


iCars Chicago has earned a lifetime customer!!

5
Nicholas G on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Well I did not think there were any truly honest customer service focused car dealers left....... Especially knowing I'm buying a car online sight unseen.... BUT iCars Chicago has proved me wrong!! Berry and Afrim have truly exceeded my expectations. From the start these guys have gone out of there way to meet my demands and keep me happy.. And the thing that really stands out is....These guys have an outstanding inventory of high-end cars and although I'm not buying a very expensive car and I know they are probably not making a whole lot profit from the sale.. They still have treated me as if I was one of those high-end customers!! Thx Guys!!! Nicolas future happy owner of an E46 BMW M3!!


Unbeatable Service and Quality

5
jdags on 05/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a car from iCars Chicago and could not be happier. My father has worked closely with iCars for years and as soon as I went to the dealership I understood why. From the moment I walked into the dealership they treated me like family and went above and beyond to take care of me. Afrim made the entire experience effortless and was honest about what car would be best for me. They are genuinely good people that truly care about their customers and put them first. When the time comes to buy another car, it will only be from iCars Chicago. I have also already recommended them to my friends and colleagues who are searching for a car. I'd give them more than five stars if it was possible. Thank you iCars for all your help and service!


Cadillac XLR,

5
Ernie on 05/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Barry Delisi and the staff at iCars Chicago were very, honest, professional and helpful in the purchase of my Cadillac XLR. The car was as advertised and even after the negated price new tires were installed. While there I looked over their inventory and they have on hand some very nice high end vehicles. I highly recommend them and would buy another vehicle from them.


Dream car came true thanx to i-cars

5
Vedran on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

So i am very picky when it comes to a car or a dealer, especially if i am buying my dream car. And i have to say. I was so welcomed at i-cars. The guys are amazing to work with. My salesman was Jason. Great guy ,very helpfull . I had the easiest time making a deal with him and in the end, i ended up driving my new car. It it was very clean and maintained when i first saw it. I knew i had to have it. All of their cars look so nice and well maintained. Their showroom floor is just beautifull. I so recomend these guys and would come back any time. Great job to the whole team at i-cars. My pleasure


Great Experience!

5
Happy Customers in Maryland on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a fantastic experience with Barry and the iCars Chicago team. We purchased a low mileage VW Touareg from out of state, sight unseen, which requires complete trust from the dealership. Barry was extremely honest and responsive throughout. They took pictures of any minor blemishes and accurately described the vehicle. Barry is wonderful to work with. He is very courteous, knew details about the vehicle, and is extremely responsive. The price was fair, iCars arranged for shipping, and we are extremely happy with the vehicle and with the experience. Would definitely purchase from them again!


High quality great customer service no hassle

0
Derrick on 04/26/2016

Amazing selection of vehicles great indoor showroom vehicles are very well maintained.. No hassle friendly customer service. Afrim is very knowledgeable and straight forward. Fantastic buying experience would not hesitate to go back!!


Very Satisfied

5
Jim on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was extremely impressed with how nice everybody was right when I walked in and how comfortable they made me feel. I purchased a c63 amg and love the car. I would highly recommend purchasing through this dealership. Such a great atmosphere and very cool people. They had explained evey detail about the car and made it easy to make my decision. Would definitely do business with them again.


Best car buying experiece ever!

5
DonE350 on 04/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Wonder to deal with. Not your typical car dealership. Pick us up at the airport right on time. Had our test drive and the car delivered in an hour and a half. Thanks guys look forward to doing business with you again.


One year later and still happy!!!!

5
John Stock on 03/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a 2011 Land Rover Range Rover Sport with iCars Chicago, we can not explain how happy we are with the purchase, it's been 1 year, not a single issue with the vehicle. Barry & Afrim are so welcoming, when we recently visited to say hello, they immediately remembered us, it felt like visiting family, they have made this buying experience like no other place has to offer. And there show room is unbelievable!!! I would 100% recommend them to anyone looking for luxury car at a aggressive price!!! Thank you guys again. Kindly John!!


Great experience!

5
Mike on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just bought a M6 from these guys after a terrible experience just down the street from icars. Barry and the crew are excellent people and go the extra mile to make sure the customer is happy.


Bought my first BMW M3

5
George on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My first time going to ICarsChicago to find a car for myself and I had osman help me and was great I told him what I wanted and he picked out a few cars for me and the M3 caught my eyes and was perfect, they had a great selection of cars and the workers are great I highly recommend you to buy your next car here. Osman helped me and was very good,definitely going back for my son to get a car.


2011 Audi S4 Jeremy Dye Indianapolis, IN

5
Jeremy Dye on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry was simply the best and is a very inspirational guy. He has an elite high end second-hand dealership and I immediately felt like family. I drove sight unseen to get the Audi S4 and can't say how pleased I am of that decision. If you want a quality car at a competitive price, you'll not regret it! BUY NOW!


Great service!

5
Benny A on 03/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Couldn't be happier with my M5! Not only is the car great, but the buying experience was just as good. The staff there is very knowledgeable and steered me in the right direction. I had Osman as my salesman who knew everything about every car I was inquiring - very impressive. Not your typical pressure dealership. The owner Barry personally oversaw everything as well...always nice to see an owner who has as much passion about cars as his customers do! Thanks for a great experience!


Best Deal

5
Audi on 03/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I will never by from a large dealership again. The guys at iCars Chiago are Top Notch (professional, honest, caring and courteous). If you are looking for a good deal on high-end cars, iCars Chicago is the place to go.


2015 jeep wrangler

5
Joe dagostini on 03/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Afrim,the president of Icars was outstanding there 's is nothing they won't do to make the purchase or sale of your vehicle hassle free cannot say enough good things about Icars Chicago........Joe D'Agostini


Great service. love ICARS

5
Rayshawn Redmond on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I highly recommend everyone to do business with these guys.. Super friendly, super helpful and helped me get my dream car.. Perfect company .


Best car buying experience

5
Christina and Anthony on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Barry and Jasin! Anthony is going to love his car. I have been letting everyone know what a wonderful experience I had purchasing a car from iCars of Chicago. After several very bad experiences I finally found a dealership that treated me with respect and dignity and offered me a fair deal for a great car.


AMAZING Experience - Will be a repeat customer!!

5
Brandie on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I can't say enough GREAT things about iCars. I just purchased a Porsche Cayenne over the weekend & both Barry and Afrim were on point. Extremely honest & professional. They def keep their word. The process was fast and easy with no run around. Unlike MotorWerks large dealership in Barrington who a couple months prior took a down payment over the phone just to find out, after driving 3 hours from Madison, WI, when I went to pick up my vehicle they "oops" sold it to someone else. Like who does that?? However, iCars makes you feel like family & has a more exclusive private setting. Not the impersonal "big box" dealerships that could careless. I highly recommend going to iCars before anywhere else you will not be disappointed. This was well worth my 3 hour drive. From now on any future cars I purchase will be from here. Hands down the best car buying experience I have ever had. FANTASTIC JOB GUYS!!


Great to work with

5
Chuck on 02/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 1st car that I have purchased from iCars. It will not be my last. Barry made the process seamless from beginning to end. He was very informative and knowledgeable about all aspects of the car that I purchased. No pressure at any level. He didn't even ask for my name and phone number the 1st time we meet (how often does that happen). I am very pleased with my car and look forward to the summer driving season!


Excellent

5
Sean on 02/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Extremely impressed with my experience at iCars Chicago. Afrim and Barry were honest, efficient, and a pleasure to do business with. They went out of their way to make sure the entire transaction was smooth and easy, and I could not be happier with my car. If youre in the market for a pre-owned luxury vehicle, I would highly recommend checking out iCars. Thanks guys!


I cars

5
Kevin innes on 01/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great place to buy a car. No problems super nice staff would buy from them again


Out of state transaction

5
Craig on 01/27/2016

Customer Service: 5.0 Buying Process: 5.0

Afrim went above and beyond to assist me and handled the entire transaction with class and respect. The entire transaction including financing/trade-in and shipping were all accomplished smoothly and easily. Will definitely buy another vehicle from this dealership.


Superb Dealer ,,, Super Clean Car ,,,, A+++++

5
Tarek E. on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0

I bought a BMW X5 from them, dealt mainly with Barry. The whole experience was excellent from the start till the end. I bought the car on Friday at 3PM and was delivered to me Tuesday at 3PM after it was picked on Monday from their location. Barry was honest, easy to deal with, and was in communication with me the entire time. They got themselves a customer for life !!


Great!

5
ColtonLB on 01/15/2016

Customer Service: 5.0 Overall Facilities: 5.0

Traveled five hours to pick up my car and they made it quick and easy. Amazing customer service and a beautiful facility. They take care of you.


Range Rover Excellent Experience

5
Jay "Roll Tide" on 01/12/2016

Customer Service: 5.0 Buying Process: 5.0

I was very hesitant in buying a car from a dealership located in another state (over 500 miles away). However, based on the reviews such as the ones you are viewing, in addition to talking with Barry, my confidence level increased. I looked at my car along with other cars on the iCars internet site and noticed they dealt in only the best conditioned automobiles. Barry and Afram provided an excellent buying experience and easy to do business with. They assisted me in transporting my car at a very reasonable price (comment - don't contact one of those "one call" companies because you will get relentless emails and phone calls for days & weeks). These guys are driven to be different from the norm and to run a successful business in the automobile industry. Very high marks.


Fantastic Duo

5
Emil D. on 01/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I contacted Barry at iCars Chicago regarding a BMW 750i they had in their inventory. I advised him that I was looking to do a trade for my previous vehicle. Barry helped me out tremendously before getting me to the final stage of purchasing my vehicle. Afrim got me to the price and payment I wanted to be at. They went above and beyond to make sure I walked out of there a happy man. Needless to say I will be visiting iCars Chicago for my next vehicle purchase. Thank you Afrim and Barry !


Gained my future busiess!

5
Emil on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I contacted Barry at iCars regarding a BMW 750i they had in their inventory. Advised him that I was looking to do a trade for my previous vehicle. Barry helped me out tremendously before getting me to the final stage of purchasing my car. Afrim got me to the price and payment I wanted to be at. They went above and beyond to make sure I walked out of there a happy man. Needless to say I will be visiting iCars Chicago for my next vehicle purchase. Thanks guys!


Make iCars dealer a *PRIORITY when car shopping

5
Matty B. on 12/30/2015

Customer Service: 5.0 Buying Process: 5.0

I would highly recommend that if you are car shopping online, and looking for a specific car check with icars chicago to see if they have what you want. If you can utilize icarschicago.com to buy your car, do it! Others may not be trustworthy or have a good process. We just did, and it was the smoothest transaction we have ever experienced on/off line....and we have bought a lot of cars over the years. Fact is: We HATE car lot salesmen! Sorry, but true. The high -pressure, following you around, endless calls/emails/text when you dont buy a car from then the first day,...that all gets very old and distasteful. Alternative? Step out of your comfort zone and go online searching for your car at iCars Chicago (Barry D.), before you look at other online dealers. WHY? Because they offer a deal that you simply cannot refuse. They are professional, smooth, out going and not annoying like many car salesmen. It feels like we have known Barry for our lifetime,...and this is who you want to buy a car from. It has turned around our opinion and feelings about buying a car and dealing with pushy saleman who never leave you alone. Prices are better online, less haggling needed...it cuts out the 'middle man'. Technology today allows verification of cars, backgrounds, records, maintenance, history and more all online and out of state if necessary. Dont be afraid to start the car buying process online as we did. This is our 2nd time buying online and BOTH transactions were exceptionally well organized, no hidden surprises, much easier to deal with 'salemen' and smooth as could be. We had a Lexus shipped to our front door in just days, and then for this Porsche purchase we are picking it up and trading in our vehicle, because its only a few hours away from us. It all worked out extremely well, however...I cant vouch for other dealers. I can only recommend Barry and icarschicago.com. - MSB


Great Buying experience!

5
Vaserenityfalls on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0

I just bought a SUV I have always wanted. It was in excellent condition when it arrived, the owner and sales group were great, their communication through every step was great!!!! I highly recommend ICars Chicago and will buy from them again. They also got me a bumper to bumper 100k warranty cheaper then I could find anywhere else. Thanks a ton Shawn


2007 XK 8

5
Kevin Moore on 12/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Flew up to Chicago to pick up my Jag..Super guys to work with....no hassel deal....drove home to Biloxi...very happy...one problem was they has no sweet and low for the coffee..lol..I would trade with these dealership again.. I looked at all the cars they has while they gassed up my jag and all seemed very clean and nice...5 stars for the chaps!!!!!!


Customer comes first here!

5
Andrew on 11/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry was always in easy contact, and never felt like I was rushed or couldn't ask all of my questions. I'm from MN and did 90% of everything over the phone and internet to consider purchasing a 2007 Audi RS4. Unlike pretty much any listing I've seen in all my years I've looked at vehicles online at cars.com, iCars Chicago definitely provided the most pictures, with detail. In other words, there were really no surprises when I arrived there. That was really assuring considering I drove over 300 miles to get to it. Buying process/paper work was a breeze. After wanting to go with it, it was probably a total of 10-15 minutes until I was turning the keys. Everyone was professional, didn't get the sketchy car salesman vibe that you can get at the smaller businesses. The only thing I ran into was that driving back I had a steering wheel shake, as well as the whole car shaking at highway speeds. I called back to iCars to look into it, and long story short, the wheels were bent from potholes (fairly normal for high performance wheels and tires at 60K) and would cost around $400 for my shop to fix them. I was worried that now, I'm gonna have to fight to get some compensation for this, but they were opposite to that! They assured me they would make this right, and they sure did and helped with compensation! I was really pleased they didn't leave me in the dust like a lot of places do in today's world. I didn't get a negative experience at all. We need more places like this that think about the customer first, even if something comes up after purchasing. They were fair, honest, and good people, and I definitely would buy another car from them. Thanks Barry and team!


Quality

5
Arsim on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Afrim & his team at iCars Chicago are a great group of guys. From the moment I walked into their showroom I was impressed. They answered all of my questions and went above and beyond to make sure I was satisfied. Based on my experience, I would highly recommend visiting their showroom & buying a car from these guys. High Quality is not an extra with iCars Chicago, it's a standard.


Excellence!

5
mikem0906 on 09/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a car that i saw advertised on cars.com, and had an excellent experience all around dealing with Afrim, Barry and Jason Very professional and extremely efficient. Showroom is impeccable as well, and their selection was great also, but it was their professionalism that was truly extraordinary. Quick and easy financing arranged at an great rate as well. Highly recommended!


Great dealership if you want performance and style

5
David Gossett on 09/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Barry made this deal as easy as it gets, whole experience was an adventure -13hr bus ride then another 10hr drive home. The ride home was in my new ride- 05 Crossfire SRT6 and I had a grin whole way, this car grows on you and confirms your decision was a smart one. Only regret was that I didn't give myself enough time at the shop, a man's toybox full of high end performance cars! I still want a M6, thanks Barry for letting me rev the throttle in the supercharged V10, if it would have been blue and black interior with carbon would have been hard to leave it. Excellent place to get your dream car and great guys to do business with!


Customer for life!!!

5
E.Sanchez on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jasin and Barry at ICARs went out of their way to make sure my car buying experience was second to none. Not only was the car I was looking at in excellent condition (2005 Mercedes CL65) but they got me a great interest rate based on my credit history. They also gave me great money on my trade in and best of all it was a no pressure situation the whole time. I can't tell you what a difference that makes and for that I would highly recommend them to my family and friends.


1987 560 SEC

5
Gary on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

The car was exactly as advertised. Barry was spot on with the sale and delivery to Arizona. Perfect experience and would recommend anytime. Thanks Gary Preston Pinetop, Arizona


great car buying experience

5
ismet on 08/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found the car I wanted online, it was exactly as described. Went for a test drive with Jasin who was very knowledgeable about the car. I fell in love with the car and Barry got me a great interest rate on financing. Thanks guys


Easiest car buying experience EVER!

5
Jason Im on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If only everything in life could be this easy - my car buying experience today with iCar has left me smiling ear to ear. Barry was seriously great today - straighforward and honest and kind. Sold! I just pulled into my driveway with the car that I really wanted. No regrets.


Great service, amazing customer service!!!

5
Roman S on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment i walked in i was treated with respect, they have an amazing selection, Jasin and Barry have more then helpful and understanding through out the process, i will def recommend icars to my family and friends!!! Thank you i love my bmw 650i!!


Tremendous Customer Service

5
Ben on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The ICars dealership and the entire staff made my car buying experience a pleasant one. Barry really does go the "extra mile" for his customers, and I could not be more pleased with my car buying experience. There wasn't the heavy handed sales pressure that you would get from your typical auto dealership. It was laid back, but professional and personable from start to finish. I would recommend ICars to anybody looking for first rate customer service, and first rate cars. If I have to buy another car in the future, ICars is the first place I would go to.


GREAT DEALERSHIP AND GREAT SERVICE!!!!

5
Denis on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to see a BMW that i had seen online and i was greeted by Jasin as soon as i walked in with respect. He showed me all the vehicles they had at the dealer and then i had told him about a specific one i had seen online and he pulled it up for me. I got the opportunity to test drive the 550i BMW and fell in love with it instantly. I got a great deal for the car and we agreed on a price and i walked out with a brand new car. Traded my old dodge and they offered me a great deal for it so everything worked out perfectly. They have nice staff and even better cars in stock for a great price! Definately will refer this place to everyone i know and will do business in the future. Great job Jasin!!


AWESOME CAR AND EXCELLENT SERVICE

5
Francisco on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I saw a 2007 Hummer online with only 14K miles! I called right away and spoke with Barry. I knew I wanted the car, not even having seen it in person, so I asked if I could apply online. I was directed to the online application and soon contacted by the dealership. Within 20 minutes I had a pre-approval and was told they would stay open after hours for me to pick-up the car. I drove to pick-up the car and was surprised the business looked nothing like a dealership from the outside. Then I realized it was online sales only. When Afrim (president) showed up, he directed me inside where I was able to appreciate all the nice cars inside, including my hummer. Took a short test drive, and then sat with Barry, who took the time to explain all the numbers, warranty, and options. No once did I feel pressured to buy anything. I was even told on the spot I did not have to take the car if I did not want to. But the car was awesome, and just talking to these guys felt right! They are so down-to-earth, professional, knowledgeable, and upfront. I would definitely buy from these guys again, and will be more than happy to send any friends or family to them for a new car. Thanks! Francisco


Excellent service and awesome car!

5
Joe on 07/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Recently bought a 2006 AMG Mercedes from icarschicago. I absolutely loved the service and attention and responsiveness that Barry gave me . The car is beautiful and I would definitely recommend to friends and buy here again! Thanks Barry! Wife loves the car too!


"Blown Away"

5
TN Fans on 06/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

"Blown away!" Drove 754 miles to buy a Mercedes SL 55 AMG, just to find that it was NOTHING as it had been represented. I headed home, angry and irritated that someone would lie knowing how far I was coming. Started surfing the net (wife was driving) and found an ad from "iCars". I called and spoke with Barry. He's telling me that he has a couple of these cars in the year I'm looking for and that they are in great shape (actually said they were like a 9 point car out of 10). He's telling me how he's got several "high-end" cars, a showroom and how he likes to let the customer know exactly what their getting. Even if it means going over board, he'd rather be totally up front. Ok, he's a salesman right? Yup, he made this car so appealing over the phone we switched directions and headed to Chicago instead of back to Tennessee. We walk into this waiting area that is wonderful. Such a relaxed atmosphere! Offices immediately off of this area. NO pushy salesmen just Barry and Afrim. There are several people in the waiting area (later found it was because they too bought a car). We spoke with Barry about the car and he takes us out to see it. EXACTLY as he described - probably better actually! There must have been 40 cars in this showroom, and all of them to die for (Vipers, Mercedes, Cadillac's...any high-end car you can imagine). We do the walk around, inspect, inspect some more and than decide that we want to test drive. Barry handed me the keys and my wife and I went for a drive. What a beautiful car! Now it's time to finish the deal. OMG, how easy was this?! Told him the price I was willing to pay and there was no beating around the bush. Flat out - SOLD!!! Next guy to deal with is Afrim, the paperwork guru! He made this feel like you were just visiting a friend. Before we knew it, I had the paperwork and keys in my hand and was being told "congratulations" by both him and Barry. What a breath of fresh air to deal with two men who actually treated me like a human being, knew what they were talking about and didn't have to lie to make a sale! Would I recommend these two? YOU BET! And if I am ever in the quest for another car, you can bet I'll be calling these guys FIRST!


M3 out of State

5
M3Jetmonkey on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A quick internet search of the car I wanted directed me to a few dealers in the upper midwest, some of them in the Chicago area and a few very near me in the Detroit area. I found two M3's, oddly very near each other in North Chicago. iCars Chicago, and another "Traditional" type multi-store/brand dealership. The other dealer never even responded to me - twice! Bud I did receive a review request for them a couple days ago which of course they flunked very badly...! Barry at iCars responded right away, and we negotiated pricing and trade and took a deposit all over email, some of it after business hours while I was traveling around the country for work. Most dealers won't operate this way, especially the dreaded " American style" dealers who trap you in a cubicle then work their "magic" of scribble confusion, delay and "test-drive-and time commitment tactics".... They are so stuck in the past, and the high end dealers like BMW/Mercedes/ Porsche/ Audi, etc. amaze with Multi-Million Dollar facilities in glass and chrome and often shower you with Espresso drinks and even wine and anything else you may want to "sweeten" the upcoming heart attack when you get the bill for your new car. If I want wine or a Late, I'll go to a bar or coffee shop. If I want a good deal on a car without all the fluff, ( which you're ultimately paying for as they have to pay for that slick 8 figure facility), I'll talk to Barry and Afrim. They know their stuff, they know their cars and they understand how to operate a modern-time internet dealership with a central location to view their extensive inventory. Their shop is like a huge garage full of nice cars to drive, the type of garage many enthusiasts would love to have. It was edgy and utility and I liked it greatly as there was no wine bar, no espresso maker and no slippery salesmen running to snag you in seconds. Just nice cars to choose from, all perfectly detailed and ready to go. ( And there were some very nice cars in there !) I drove to Chicago, 8 hrs. R/T to buy my M3, and I think it was a wonderful experience. They are easy to talk to, were upfront with any issues or questions about the car and it's previous life, and we were in and out and off to a great lunch recommendation from Afrim within an hour and a half, including the test drive ! So it's fast, easy and efficient since much of the initial communication is online, the selection and decision process is largely complete before arriving in Skokie. This process eliminates the car buying traps of time management and delay, so you can work out a deal on your terms and timeline if you're out of the area which is what made this possible for me in this case. The car was as advertised, and Barry was quick to remedy misplaced manuals with a simple email. Good guys, good business, easy going and fast! No more 7 hour processes at traditional dealerships with espresso and a HUGE check to write !


awesome guys

4.7
very happy purchaser on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Really great group of guys,helped me make a great deal happen,and got a car I was looking for!


Great midlife crisis sports car!

5
davidinchicago on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Afrim sold me a used Mercedes-Benz convertible sports car to satisfy my midlife crises cravings. The negotiations were low key; financing was readily available; he accepted my practical car as a trade; and the whole buying experience was smooth and easy. There was a large selection of used high end vehicles to fit every price range and taste. I would go back for my next upgrade!


Great experience. Honest and professinal all the

5
John A on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Barry was great. No haggling. Got the car I wanted at a fair price. When I needed repairs Barry set me up with his mechanic and even ordered the parts saving me money. Would buy another car here in a minute.


Great Experience. Made remote car buying easy.

5
MC-RI on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0

I recently purchased an Audi from Barry and Afrim at iCars Chicago, sight unseen, and was ultimately very satisfied with the transaction. They made the buying process very easy and were excellent at getting back to me with questions and issues. There were some minor issues with the car, mainly a couple of missing items like owner's manuals, and Barry responded very quickly in rectifying all of the issues. They understand how to run a heavily internet-based business and take their customer service and reviews seriously. I am very happy with my car and was ultimately very pleased with the car buying experience. Thank you.


Great cars and helpful staff

5
Brent Hanquist on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would recommend this dealer. The staff was responsive and helpful and they had a great selection of driver's cars. Would buy from them again.


Straight and Honest Dealer

5
MTforMB on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchase a 1972 280 SE from ICars. Prior to purchase from ICars I looked around and interacted with several dealers in addition to private parties. This dealership really stands above all the others. First they know their stuff when it comes to Mercedes vehicles. Second, no pressure easy to talk to, engaging, and also will to do what they can to make a transaction work. The principals of this company have the kind of integrity that lets you know when they say something it is true. Had a great buying experience and this company is highly recommended.


Absoloutly recommened to deal with !

5
Omar Alalawi on 05/23/2015

Customer Service: 5.0 Buying Process: 5.0

Great customer service, great follow-up, and fast delievery. The car was in great condition and the price was great, they are honest people will tell everything about the car and you dont have to go to see it yourself, they will describe every little thing and deduct whatever cost of anything need to be done from the price.


Great experience

5
PorscheCayman on 05/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy going and knowledgeable sales staff. Helped with financing and overall made the buying experience a breeze. Would recommend.


Great Experience

5
CL65GUY on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Honest, easy to work with the car I have been looking for. Work with these guys - you wont regret it - Barry was awesome.


Great buying experience

5
Bruce on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Found exactly what I was looking for at iCars Chicago for a fair price. Barry is easy to deal with with no high pressure sales tactics. Overall a pleasant car buying experience. Quality cars with no covered-up problems.


Nissan GT-R

5
Sukimean on 04/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They were great at working with us to close the deal ..! Now proud owner of Nissan GT-R!! Looking forward to returning to purchase more vehicles from them in the future.


Best Car Buying Experience

5
Daniel Wilsea on 04/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hands down the best car buying experience I have ever had. The owners, Barry and Afrim, are two "car guys" who run an amazing luxury car business! I was in the market for a second car -- a summer/drivers car. After looking at several places I came to iCars Chicago. It should have been my first stop and will be my first stop from now on. The welcoming atmosphere, amazing showroom, and beautifully taken care of vehicle line up make iCars Chicago a standout in the luxury car game. I cannot say enough about this place!


BMW M5

5
Kris on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm a bit younger and people tend not to take me too seriously when you go in asking do you have any BMW M5's. I walked into the dealership knowing which car I wanted to check out. Barry assisted me throughout the way. They are not a traditional dealership. They aren't trying to screw you over basically. Their cars are top of the line and they give you a fair price. They are laid back and there is no pressure on the buyer. So after Barry showed me the car I pretty much fell in love on the spot. I purchased a BMW M5 within two hours. I've seen a dealership haggle for two hours alone. I plan to buy my next car with them. Apart from having quality cars they are genuinely great guys. That goes for Afrim who helped with the financing and Jason who also assisted me. I run a business and it's nice to see another well ran business! Keep up the good work guys. Kris


E60 Adnan m5

5
Adnan Imamovic on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was really difficult to find the right e60 m5. I cars had exactly what I was looking for. Great group of guys working there. Barry is a great guy to work with. I am satisfied with the car I got I will definetly be buying from this dealer again. My e60 is flawless.


Great experience!

5
Calc on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If youre looking for a luxury used car I highly recommend iCars Chicago, owned by brothers Barry and Afrim. After weeks of searching for a used Maxima with low miles I was tired of these deceptive tactics used by countless rude used car salesmen in the area. That all changed when I called iCars Chicago. I actually called for the first time about 40 minutes after they closed on a Friday but Afrim picked up the phone anyway and was there to help. First thing he did was tell me about any flaws the car had (all were very minor), because he wanted to make sure he wasnt wasting my time if I were to come out and see the car. Right off of the bat I realized these guys have a good work ethic and speak the truth. Next thing I did was look on here to read the review about this place. After seeing they had a nearly perfect 5/5 stars with over 60 reviews I was convinced that this was not possible as I have never seen a product or service online where every review is positive. I spent the next 30 mins reading nearly every review in order to get a better understanding of what made iCars so special. I was so impressed with how iCars does business I decided I was going to show up at their dealership the next morning. The environment there was friendly and these guys went above and beyond to make sure I was happy with the car. There was no hidden costs with the car and I was offered more than a fair value for my trade in. There was no pressure to use their financing or buy an extended warranty from them even though they made sure I was aware they had those services available at my request. These two do business on another level not frequently seen today. These are car guys at heart, not salesmen, and will work around the clock for you returning all calls and texts. In case you cant tell by now I highly recommend giving iCars Chicago a call if you are interested in anything on their website. I am very happy with my purchase I will be a repeat customer in the future.


buying a car

5
Ted AMG on 04/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All car buying experiences should go this smoothly. I found the car that I wanted at a reasonable price at a no hassle dealer. Barry was very knowledgeable and helpful. If you want to go to an old fashioned car dealer then iCars is not for you, but if you want an enjoyable experience go to iCars. Even after having the car for two weeks or so I had a problem with the navigation system. I brought the car back and Barry got right on it and reprogrammed the Nav and took the time to familiarize me with the system. Barry along with his brother Afrim are a rare find in the auto industry, honest and caring.


An HONEST CAR dealership

5
Grand Adventures with Grandma on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought the car on the internet. Prior to purchase, Barry (co-owner) called to ensure that we were completely informed as to the condition of the vehicle and what we should expect upon purchase. Until he (Barry) was satisfied that we understood the complete condition of the vehicle, we were not expected to pay for the vehicle. What a difference. We have purchase over 20 vehicles of the internet. This is the first time a seller called to ensure that we were completely satisfied with the purchase.


Best experience EVER pruchasing an Automobile -C55

5
Cary and Taryn - Proud owners of an AMG C55 MBZ!!! on 04/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ok, here is my experience with my purchase of my automobile of choice (and after an extensive search for more than 2 years) an AMG Mercedes from ICars Chicago! And also below, my questions that I asked of Barry and Afrimand were each patiently answered during the course of numerous text messages and phone conversations throughout the purchase process! If you're going to take the gamble by buying a used car, you should do it rightDo the research and check out everything that you can on independent web pages about the dealer! That is why I felt from my first call to ICars Chicago, that I was at the right place! ICars Chicago had 55 reviews (some short stories, some lengthy reading and a few essay quality reviews of previous buyers experiences and satisfaction from A to Z!!! Because I am in California, (I particularly noted how many satisfied clients ICars Chicago were also Out of State clients), I knew that I had to rely upon the eye, the nose, the dexterity and the honesty of the owner and the crew! Without asking, the Carfax report on the C55 was emailed to meGreat start!!! I immediately learned that Barry had indeed driven the automobile, therefore, the answers were coming first hand from an experienced exotic car enthusiast. At the starting line. I asked Barry to examine and check: Tires, wheels, disc brake rotors, fluid leaks. front corners of the car, open and close doors and trunk, lock and unlock doors from inside and out, operate the headlights, brake lights and turn signals, engine running and listen for knocks, controls for every system operate properly, a/c, heater, CD, drive above 60 mph, steering wheel vibrate, ever in an accident, manuals, dashboard or windshield cracks, under the car; any corrosion or other damage, loose or missing parts, upholstery condition, power seats, wipers, seat belts, defroster, power options, horn, any noises or vibrations, rattles or squeaks? Down to the last question, Barry was an enthusiastic in answering me as he was when I asked him my very question! Barry and Afrim both have the patience of Saints! I mean, REALLY, each and every question was considered as important to them as it was to me Once the deal was made, the efficiency of the ICars Chicago team was seamless and fastIf you have ever purchased a car from a Dealer, then you know about the torture and submission that you go throughNot with ICars Chicago. Every i was dotted and t crossed from their end. Every promise was kept and the follow up has been nothing short of startling! Buying an automobile, if ICars Chicago has the one that you are looking for, is the biggest no brainer in the history of mankind! Bottom lineI will purchase my next automobile from ICars Chicago, because this was the best experience of a car purchase that I have ever hadOh, and the C55 is even BETTER LOOKING than the awesome pictures that were shown on the ICars Chicago website!


Incredible Service

5
Sebastian on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The iCars Chicago team made me feel at home once I stepped foot in their dealership. The crew loves and cares for each and every car, and sets their customers as their number one priority. Highly recommend any car lover to purchase a car from iCars Chicago!


Promise Keepers

5
Jugheadlee on 03/16/2015

Customer Service: 5.0 Buying Process: 5.0

These guys tell it like it is. And speak the truth. At least with me. I bought a Range Rover HSE from them and what they promised, they delivered. Car runs great, 'Crazy Clean' as Barry says. And they negotiated the price with me so that both parties were happy. Shipping to Memphis not an issue. Quick, responsive, thorough. What can I say. I would recommend them to my friends.


awesome dealership

5
feroz on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just picked up and e 55 AMG from these guys at Icars chicago, everybody was very nice and friendly, they do not try to pressure you into buying anything and truly care about the customer .every car is in almost mint condition I would definitely recommend this dealership to anybody looking to buy a pre owned luxury vehicle


Buy a car from these folks and you will be HAPPY!!

5
JBJ on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buy a car from these guys and you won't be disappointed, I promise you! I have been buying cars for over 37 years. I have been fortunate enough to own many cars. With that comes the opportunity to deal with many different dealerships. I can say without exception that Barry and his team at icars Chicago, are among the best in the business. I knew that I was in for an exceptional experience when my first inquiry (which by the way I emailed to them on a Saturday night at 9 PM) was answered in less than an hour by the General Manager (Barry), himself! And this was not one of those automated robot answers. Barry gave me specific answers to my questions in great detail with an obvious amount of thought.From there the entire process was so straightforward and pleasant that I wish I could buy another car from Barry today. As with many online or Internet transactions I had to travel quite a way to go see the car in person. When I arrived at the dealership I found the car was exactly as had previously been described to me by Barry, when he conducted a personal inspection of the vehicle with me on the phone. It is very apparent that Barry and his brother Afrim understand the products, the customers, and the business to a level that is unique today. The process of closing the transaction took less than 20 minutes. There was no pressure, no persuasion, no insistence that I purchase anything other than the vehicle. Once the transaction was complete I spent some time walking around their showroom and looking at all the other wonderful automobiles that icars Chicago had to offer. Every one of them was a fine example of what that particular make and model represents. There was no junk and there were no excuses anywhere on the floor. While this may have been my first purchase from Billy and his team , I can assure you it will not be the last. As I said in the beginning of this review, "Buy a car from these guys, you won't be disappointed!"


These guys define "Above & Beyond".

5
One Happy Fella.. on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0

In a world full of unscrupulous business owners, overzealous salesman willing to pawn their integrity for the next commission check, and general unchecked consumerism finding a trustworthy establishment these days, particularly in the used car industry is becoming exceedingly rare. Such was my dilemma when, thanks to a freak hail storm, I found myself suddenly in the market for a new vehicle. After months of browsing local car lots, aggressive sales pitches and awkward test drives and burning through terabytes of misleading internet ads and emails, I was honestly ready to just buy a bus pass and call it a day. Finally I found the car I was searching for (Audi RS6, not that it matters, but it's a rare car to find with low miles in decent condition) at a price that actually fit my budget. I always approach these things with a healthy dose of skepticism, the old maxim "if it's too good to be true,it probably isn't" ringing in my ears but from the very start I could tell these guys were different. They responded to every inquiry promptly and honestly, fully disclosing any known flaws and defects and went way out of their way to make sure I felt comfortable. As I was out of state, this a was particularly complicated transaction but Afrim and Barry were nothing short of heroic. From the inspection, to shipping, to securing a good price on an aftermarket warranty (an absolute must with that car) the whole process was smooth as a the freshly paved highway I used for my inaugural drive upon receipt. Afrim in particular was tremendous in not only facilitating the sale and transition of the vehicle, but also followed up with me in the weeks and months thereafter to simply to ensure my satisfaction. There was no ulterior motivation for him to do that; the transaction had already been completed and I live thousands of miles away, but he did it anyway simply because he is a good person who recognizes the uncertainty and expense of buying a new car and wanted to make sure I was comfortable with my purchase. With the popularity of internet shopping, there are literally thousands and thousands of places to purchase a vehicle nowadays (and I swear I've dealt with damn near all of them in my latest quest) but I can honestly say I don't think I could have done any better anywhere else. Afrim and Icars Chicago is that breed of old-school dealer going slowly becoming extinct. The rare diamond in a collapsing coal mine that is the current state of corporate business. Take it from me. I'm as critical as they come and, though I've found my dream car and don't intend on getting rid of it anytime soon, if ever I find myself in search of another vehicle, this is the first place I'll look. Thanks Afrim!


Outstanding satisfactory and all of the above !!!

5
Gianni tucker on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is a top notch establishment with excellent service and reliability, luxury extremely clean cars...got my bmw carbon black 550i from this place and never looked back !!! Awesome salesman and neat dealership you can't go wrong with these guys they know there stuff....awesome awesome experience I'll be back for my next one


one word.........OUTSTANDING.

5
v, jones on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i purchased a 2005 escalade from these two brothers. When i begin my online search for this car this was first one i looked at.i tgen looked at dozens more but came back to them. Most dealers talked to you once and if you didnt say yes right away they pretty much forgot about you. these guys called me at least 10 times to follow up. I lived 3 hours away and didnt have to the time to drive all over to look at escalades. When they finally told me if I didnt think this was the cleanest car on the market they would pay for my time and gas. When i arrived I was greeted by three people. I took a 5 minute look at the car and said i will take it. every thing they said on the phone was true. Quality car, first class service and an indoor showroom. When i called them 1 hour later and said the owners manual was not in the car they send me one within 4 days.I seldom write review but i had to on this purchase, A family member took me to pick up the car and she even said this is were she will come to purchase her next car. If you dont shop these guys for a Luxury cars you are making a HUGE mistake


Great service, awsome vehicle

5
JackH on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very pleasant transaction, awsome 06 s65 AMG in excellent condition. Highly recommended dealership to buy a vehicle from. Talk to either Blerim or Afrim aticarschicago


Truly went the extra mile (not just their slogan)

5
Afrim,Barry on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

Recently I purchased a Mercedes GLK350 from Barry and Afrim from out of state and I have to say I am very satisfied at their passion to make you happy. I feel these guys want to make sure you'll consider them down the road and don't just consider your experience with them as a one time deal (even for me as an out of state buyer). For instance, after I had finished the buying process and it was about time to deliver the car, the guys recommended to me to get a new battery on the vehicle before it was delivered. I agreed, but the repair shop that replaced the battery also triggered some unrelated, unforeseen issue on the vehicle after they added this new battery. At this point I was thinking the problem was going to be mine but Barry and Afrim went the extra mile to make me happy by taking care of the issue and ensuring I had no worries and no cost to me. They put their money where their mouth is and really try hard to make it right for their customers, so I was very impressed. They also took care of any concerns I had, being an out of state buyer. That included them taking care of everything, including taking care of fixing one issue on a part that the repair shop forgot the check when they tried the fix the issue I mentioned above... even after the car was delivered to me out of state! Yup, they took care of the cost to ship the car back to fix the issue and ship it back to me. They took care of everything to get it right. I feel these guys really made every effort they could to make sure the process went smoothly for me and for that I am very grateful of what they did. Next time I need to buy out of state I will remember to look for them and recommend them to anyone I can and hopefully this review can help you decide to give these guys a look because you can do much worse elsewhere.


Corp. Car Dealers Take a Lesson from ICars

4.5
Serge Joseph on 02/19/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Great service once you walked in it was clearly obvious that they were there to service you and all of your needs. They made the hole buying process quick and easy that made you feel you weren't being taken to the cleaners. Surprised would be an understatement on how clean the facility was from the office throughout the whole warehouse. Very pleased with my experience and price. The entire staff is what will make me not only recommend this to friends and family, but also purchase from them again. Once again, if you are not ready to purchase a car right now and are shopping, do your self a favor and have a peace of mind to visit ICars Chicago and put your trust in their hands Thank you again ICars!!! Serge.


Exceeded all my standards.

5
Edin Hodzic on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have never felt the need to write a review before my encounter with iCars Chicago. When looking to buy a car you plan on keeping for a long time you start a long and eventful journey. iCars Chicago took care of all of my worries and helped me make that long journey stress free and in result I ended up with a perfect car.. With a wide variety of cars, amazing staff, and great prices, you cannot go wrong with this dealership. They strive to make their customers happy from the moment they step into the dealership. All in all, I left the dealership happy and will definitely be coming back.


Great service

5
Bledi on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service the hole staff was great at assisting me with my questions. They made the hole buying process quick and easy. I was surprised at how clean the facility was from the office and the hole warehouse. Very pleased with my experience and price. Will definitely buy from them again. My sales rep Berry was very knowledgeable on the vehicles and the different warranties they offered. Once again thank you to the entire staff at ICars Chicago.


Great inventory, phenomenal customer service!

5
Ardian Klenja on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very picky about my cars and Icars Chicago made it a lot more easier for me in my car shopping experience. They are hands down the best dealership I've been to with the greatest customer service and great inventory. Really clean facilty with nothing but the best sales experience I've ever had.


Purchased a Audi S5 From out state

5
Greg B on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my first car on the Internet from Barry, and I can't be more happy in my entire life, he went out of his way to take additional pictures and and answered all my annoying questions, I was very nervous in purchasing since I live so far away, but Barry made this very easy, the whole deal took literally 5 days to complete, including shipping!!! Barry was very detailed about any flaws on the vehicle and was very up front and honest! I couldn't believe it! Afrim, made the financing very easy and was able to keep me in my monthly budget! I want to thank the iCars Family so much! Thanks Greg


Awesome facility along with the owners.

5
Michael D. on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased sl65 that I always wanted. The salesman was very knowledgable on the car. Very straight forward. Told me everything about the car. The facility is indoor and all the cars are indoors. They also did my financing and made it an eazy process to purchase the car. Anyone looking for a car this is the place. Highly recommended.


Everything is Great

5
BF on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I heard of this icars from my friend, she recommend icars to me. Yesterday, I came from saint louis to chicago by amstrak, icar first give me a very convinience free-pick up from union station with a BMW! Very premium service. The car I bought is also a bmw. Very clean, everything is very great. And I should thanks everyperoson work in icar. Before I getting here, they told me everything I want to know by email. So I was very comfortble and happy to be in chicago to directly buy this car in minutes. Thank you guys. I will recommend this great place to more friends.


Excellent service!

5
James A on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had searched the internet for days to find an Audi S5. After coming across this one at iCars Chicago, I was at first a little hesitant since I have purchased all my vehicles from large dealerships. I read the reviews and couldn't have agreed anymore with all the happy customers! Barry and Afrim have made my car buying experience a memorable and smooth one. I was in and out within 30 minutes and I drove almost 3 hours to pick up this beauty! When I first inquired about the car, Barry said it was in excellent condition except for a scratch in front lower bumper and some curb rash. He said that they had planned on fixing these minor issues anyway. Who tells a perspective client what the "flaws" are of the vehicle to begin with but reassures the buyer that they would be fixed prior to sale?? I have dealt with many dealers and when I have purchased used cars from them, it was "the way it is", no touching up, no fixing this, etc..... Barry and Afrim were true to their words and were extremely easy to work with. Will definitely use them again in the future for my soon to be 16 year olds first car purchase. Can't say enough good things about them and the quality of the cars that I had seen in the showroom, not to mention my beautiful S5.


amazing purchase experience

5
kyle kenosha on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

car looked amazing online and the cars are even cleaner in person!! amazing facilities, friendly staff, quick service, highly recommended! was looking to replace my totaled 2004 e500 4matic and found a sweet 2008 e350 4matic. called, got a great price over the phone and went to pick it up!


iCars Chicago, a truly remarkable buying experienc

5
Rick 47 on 01/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

iCars Chicago, a truly remarkable buying experience. I had been searching for a 2003 to 2005 Mercedes-Benz SL 55 AMG for months. These are high powered cars with loads of technology that are near the bottom of their depreciation scale. The acquisition price is now reasonable but the maintenance costs are astronomical. Many cars I looked at had serious issues that had not been dealt with. One dealer even offered me a test drive in a car where the ABC suspension had completely failed. That car should have only been moved with a tow truck to a repair facility. I stumbled upon iCars Chicago one evening while searching the Internet for an SL55. When you enter the facility you walk into a nice clean comfortable lobby, where I was met by Barry. I told him what I was looking for, we discussed the car, then he lead me out into the showroom. This is where the "remarkable buying experience" starts to happen. The showroom is bright, the floor is so nice it reflects, dozens of super clean cars in perfect rows, neatly parked. Barry continues to give me details about the car as we walk over to it. He advised me the car had just arrived, I know I've been watching the internet every day for months. My first impression was this is a great looking car, the ideal color combination with low mileage. This is when Barry sent me for a loop, he said let me show you what this car needs! I thought car salesmen were supposed to divert your attention from the needs and keep you focused on what you want. A small piece of trim on the bumper was broken, gas cap latch did not work properly, navigation disc missing, no books, the memory function on the driver seat had failed and a warning light for the consumers battery, these cars have two batteries. These are all minor issues with a car of this caliber, I just wanted to take it for a test drive. The car pulled strong, 496 hp, drove straight, shifted smooth, and braked hard. Returning the car to the indoor showroom we took another look around the vehicle and discussed money. Was it the least expensive vehicle that I had looked at? No! With this type of car you get what you pay for or you end up paying for what you got. I was going to be traveling for the next couple weeks and Barry stated he could have everything resolved, including a couple of spots in the leather that were showing age, by the time I returned. He even agreed to keep the car inside if weather was not advantageous for me to drive home when we finished the deal, I live about 100 miles from the dealership and winter can be brutal in this area. Barry called and sent text messages regularly over the next few weeks as the car issues were resolved. When the day came to get the car the weather was good, the streets were dry, I handed them a check, we shook hands, took a photograph and I drove the car home. Barry and his brother Afrim are car guys first, and that passion shows in the vehicles they offer. Did I receive a fair deal on the purchase, yes. Will I recommend them to friends, yes. Will I purchased from them again, yes. iCars Chicago, a truly remarkable buying experience.


review

5
Jovan W. on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found my dream car! Came in and the service was great! Every question i had was answered without a problem. I recommend these guys if you want a great deal and good service! The whole process was quick and painless ! They will go the extra mile for you!


2007 Porsche Cayman S

4.7
SJC on 01/21/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

This was the first time a bought a car in a different city without seeing it in person. I could not find the car that I wanted in St. Louis so I expanded my search. Barry and iCars made it super easy and the communication was terrific. I knew where we were in the process every step of the way, the photos were spot on and there we no surprises when I recieved the car. By the time we agreed on the price, which was right before the weekend, we were able to complete all the paperwork and my car arrived a week later. I felt it was a fair deal, I was treated respectfully, communication was terific and highly recommend iCars.


Excellent service.

5
YU LIU on 01/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The car is in good condition, though it is used car. I am satisfied with both car and the services. The prices is reasonable.


Easiest way to buy a car.

5
Francesco M on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

For my 21th birthday I wanted to buy myself a new car. Barry and Afrim had the car I've been dreaming of at the right price. Since it was my first car that I was buying myself, I was scared to even walk into the dealer. Was this gonna go wrong and this and that. Nothing went wrong. They were so polite with me and handled everything with ease. They took care of everything and while I was waiting they showed me all the cars in there inventory The way they handle business is the way everyone should handle business. In a few hours I drove off in my new Mercedes with the biggest smile on my face and I will defiantly be back there when it's time for another car.


Easiest car buying experience EVER!

5
Pete S. on 01/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I were looking to trade our Cadillac Eacalade for something a bit more rugged... The Hummer H2 that iCarsChicago had listed online fit the bill perfectly. Barry and Afrim made the entire process of trading in our vehicle - and driving home in the H2 - incredibly easy. After just a few emails and phone calls, we drove our Escalade to Chicago to finalize the deal. No gimmicks, no hidden surprises. I really can't say enough about how easy and effortless iCarsChicago makes it to buy (and even trade-in) a vehicle online! The staff is incredibly courteous, and their facilities are very clean and welcoming. I wouldn't hesitate to recommend then to anyone looking to purchase a specialty vehicle!! Thanks again to Barry, Afrim and everyone else at iCarsChicago for making the buying process so easy!


refreshing buying experience

5
borninseventytwo on 01/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the way business should be done - two brothers building their livelihoods based on how well they exceed customer satisfaction. I purchased a beautiful Jeep Wrangler which seems out of place in their luxury car showroom but the Jeep is obviously the 'king of jeeps' in Northern Illinois. These guys don't put mediocre cars on their showroom; it took all of about 5 seconds for me to realize that they only select high-end reputable cars that are in high demand. Their service was refreshing as I had spent an hour at a traditional car dealership earlier in the day. I'm a former Marine, and I pride myself living by a set of ethics and values - these two brothers came across to me as being ethical and honest in helping me decide on my purchase. To be honest, I know all car dealerships are focused on aggressive sales tactics; the difference is that they guys won't trick you or basically 'lie' to you in order to get the sale. I'll probably only ever deal with this kind of 'boutique car dealership' ever again; I loathe the idea of ever setting foot in a traditional car dealership ever again.


My 3rd car from the guys at iCars Chicago....

5
Gus K. on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am on my 3rd purchase from the guys at iCars. Three years ago i was looking for a black on black 911 Turbo Porsche and could NOT find one anywhere in the country for my budget or with fair mileage. I looked for 3 months. I met Afrim, the owner, who located one locally for me within 3 days and it was perfectly priced. So well priced that i barely lost any money when i traded it in for my BMW 750li just a year later. He found me an M-sport 750li that i wanted with 28k miles. A pure gem. This past July 2nd i purchased my 3rd dream car, a 2009 F430 Ferrari Spyder. Red with black interior. Super rare! I am a car lover at heart and there is nobody i would ever give my business to other than the guys over at iCars Chicago. Especially when i buy higher end cars every 2 years. They hustle for you, give you the best trade in prices, connect you with the right financing and have proven to me to be the most honest car guys i have dealt with. I just won't go anywhere else. Plus, they are all funny, kind hearted and real straight forward people. I also feel better giving them my business knowing they are good people at heart. Nothing worse than a sneaky salesman. They are so honest that at times, they talk me out of buying some cars. Nobody does that! You boys have my business for life! Thank you for everything.


Superb Service

5
Nick The Greek on 12/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Where to begin. The staff at icars takes the lead in the car buy experience. I was treated with the upmost service. whether it be from paperwork to hospitality. I am extraordinarily pleased with the vehicle I purchased and am thoroughly reassured in its longevity. There was no pressure, no gimmicks, no non-sense. The facility is immaculate, the staff are excellent, and the vehicles speak for themselves. I am proud to say that I am a member of the icar family. I will remain a customer and from now on recommend anyone who is in the market for a vehicle to visit the fine folks at icars. Thank you for all your consideration and hospitality, -Alexander Nicklas


I'll be back!!! Great to work with!!

5
Mikki on 12/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

"Soup to nuts" you guys have it all!!! Thank you for all of your help with my trade-in! I love my new vehicle!!! I'll be seeing you when it comes time to trade in again!!! I am more than happy to refer my family and friends knowing that you will treat the with the utmost care and professionalism! Rock on!


WOW! MUST READ!

5
JoePublic on 12/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I think we are all a bit skeptical when we buy cars, even more so buying them over the internet sight unseen. Its even harder to judge the character of a sales person over the phone or email. Which is why what Im about to say is VERY IMPORTANTthis is where iCarsChicago really separated themselves from ALL of their competition! From the first time I made contact with them on the phone, I spoke to Afrim and he impressed me. He was the owner of the dealership, picked up the phone late in the day, and answered all my questions himself instead of pawning me off on one of his underlings. He was so friendly, he said I could call him any time if I had any questions about the car and he gave me his cell phone. A few days later, as I started to get into more of the specifics about technical questions, vehicle history, additional photos, etc. Afrim introduced me to his brother Barry. Barry was also an owner and while Afrim concentrated mainly on financial aspect of the business, Barry focused more on the specifics that related to buying and selling the individual cars. Again, I was impressed. Barry knew the car well, better than all the other sales people from all the other dealerships I was working with and he too was unusually easy to work with. He said the same thing to mehere is my cell phone, call me if you have any questions about the car. I wanted to do the best I could to make sure I wasnt being sold something but was actually getting exactly what I was shopping for. Literally every question I asked, every photo I requested, every piece of supporting evidence (vehicle reports, warranty info, etc.), Barry responded within about a minute. To make me even more impressed, Barry volunteered before and after photos of a piece of the body trim kit that he was taking upon himself to have repainted because it had some signs of wear on it. What dealership do you know that would have been honest enough to tell you without asking and show you the before pictures because they werent trying to hide anything? Also, I didnt ask him to do that, he did it himself so that car would look perfect. Another thing that amazed me. Obviously they knew I was shopping around for the car. On one of the cars I asked a local shipper for a quote and Afrim told me that was too high and offered to help me ship the car for less even if I didnt buy it from them! I mean come on, what dealership would offer to help you save money on a car that you are not buying from them?! When it came down to the final few cars, negotiating the final sale, some dealers wouldnt take my car as a trade in. Others, wouldnt allow me to make a deposit with a credit card. Barry and Afrim made it so easy for me, I knew I had to stop shopping and buy from them. They took my car as a trade, let me use the credit card for the deposit, matched the lowest price I could find on a similar car, and since it was still under warranty they agreed to take it to the local Audi dealer for servicing/inspection before they sent it to me. I could literally go on about how amazing both Afrim and Barry were for a while. Barry drove to meet me half way so I wouldnt have to pay for shipping. After they sold me the car, he called me personally to make sure I was happy with it. He offered to help me get a third key because I needed to sacrifice one for the remote start since it was a stick. A few weeks later I called him with a question about transferring over the warranty to my name so I could be covered if anything went wrong with one of the upgrades. Barry called the company himself and found out the cost, process, etc. They are not just interested in selling you something, they kind of become friends with you during the process and after as well. I would STRONGLY recommend them to anyone considering a car purchase. At the very least, you owe it to yourself to call them see what they can do for you. All in all, a GRAND SLAM!


Non pushy sales staff.Great inventory. Excellent.

5
S. Gredel on 12/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Where do I start.. Well purchased my BMW recently and I must say yhat I'm extremely happy with it. Jason in sales was very helpfull and not pushy like many other dealers I worked with were. Their inventory is not your typical used car dealer, trying to sell you garbage. Most of their vehicles are luxurious but if you have specific vehicle in mind yhey can get it for you. Once again, great staff, customer service and very nice and clean .


Exactly what they said

4
MD on 12/10/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

They said they had the best price, for the vehicle I wanted. I checked and they did. Appreciated the carfax history, detail cleanliness and straight-dealing. I've had the car for almost a month and ZERO problems or issues. What else do you want?


Top notch service

4.7
Tarike on 12/08/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0

Purchasing my 2000 BMW M5 from iCars Chicago was the best car buying experience that I have ever had, hands down. Barry was not only very knowledgeable about the car, but obviously cares a lot about the customer and their expectations. He took the time to explain all of the details about the car, and was very honest and upfront about any imperfections, which I really appreciated. All that aside, I could tell that he was a true car guy, and not just a salesman trying to wheel and deal me. There were no gimmicks, no pressure. I purchased my car from over 1200 miles away and Barry was always available when I had any inquiries about the car, or the out of state buying, and shipping process. Everyone that I had contact with at iCars Chicago was professional and courteous. Thanks again guys for making one of my dreams come true!


Great service, clean facility, great people.

5
Garry on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great car and great people to work with. I generally do not like dealing with car dealers or car salesmen's but I found the people at iCars were very professional and courteous and very east to work with. I would recommend iCars to anyone and am looking forward to my next purchase from them.


Satisfied Customer

5
Michelin Man on 12/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No pressure salesmen. I prefer to take my time, walk around without being followed. Especially when I'm not sure on a make/model. Some may attempt to capitalize on ones timidness. Specifically dealt with Afrim, who had told me to walk their floor and to let him know when I saw something I liked. Typically "the car" just feels right and I appreciated that he read that about me immediately. So anyway, I knew that I wanted a mid-sized SUV for my wife, nothing specific in mind. Saw their prestige, ended up really liking everything about it. Did some research and found an Audi dealership in Highland Park asking 8k more for a comparable car, that's when I realized that I may have walked backwards into a real good deal with iCars. At the end of the day, I felt like I paid a fair price and my wife loved the car. Winning over here. Lastly, the facilities were clean and well kept. All the guys seemed really personable, laid back while still remaining professional. Am happy with the terms of the financing. Good enough experience where I felt the need to leave a positive review for them. Keep it up guys and thanks!


BMW X5 50i

5
Naser Kraja on 11/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second time buying a car from these fine gentleman. i always knew that i would come back when i was ready to buy another car. They were ready to take the car on trade that they previously sold to me and loved there patience on looking for the exact car i wanted was superb hopefully i wasnt to tough on them. i walked out a satisifed customer once again when i purchased my BMW X5. Barry helped me out on what warranty i needed for the vehicle and figuring out my monthly payments. Thank you guys once again and looking foward to do buisness with you guys again in the future.


Exceptional Customer Experience

5
Chi-Town Car Enthusiast and Collector on 11/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

OUTSTANDING DEALERSHIP - A must source for any car collector and enthusiast who are particular in their selection of cars. Their business model prioritizes customer satisfaction and ensures each customer's experience is exceptional. They have an eye for quality and by the representation of their collection, you will only see outstanding cars. I tend not to buy new due to the unpredictability of car manufactures changing up their line up year after year or adding options not disclosed the year prior. In addition, I tend to wait as well for the right "design", limited production models, and in most cases for all the "kinks aka first model year bugs" to have been all resolved. In my particular case, I have been searching for a rare vehicle, low production numbers of only 500 to the USA, for several years now, fortunately for me my alert popped up and I finally found the perfect vehicle and on top of that established an outstanding partnership with Barry and Afrim which I plan to leverage for other future purchases. If you like to talk cars, you can spend hours chatting about various makes, models, horsepower, trends, and overall passion for vehicles with them. I'm a car nut so finding these guys that can talk shop, business, cars, and life in general was perfect timing for me. Their straight up personality and honesty is a key to their business success. So for as long as I've been searching for that right relationship, iCars Chicago is one that won't disappointment. Even if you are not in the the market for a car, I suggest stopping by to meet them because they can be a great source for any future car purchase and at the same time you may find yourself learning more about cars that you didn't realize prior which may perhaps narrow your selection when you are ready to buy. Note: Below is my personal email to both Barry/Afrim upon my purchase to reflect the outstanding experience they provided. Reach out to Barry/Afrim to contact me if you want a personal referral. November 23, 2014 Barry/Afrim, I wanted to personally thank you again for such a tremendous customer experience. You both exemplify what it means to be "great" and with that focus on customer engagement and commitment, it is no doubt your reviews are no less than 5 stars. Your business model of customer satisfaction coupled with your outstanding personalities, honesty, and high quality vehicles will only drive continued business. I'm confident that you'll generate many repeat purchases let alone many referrals. Your customers are big fans and I'm one that have joined those ranks. So kudos for starting off your business with this customer focus, it is the perfect formula. Your competitors will have a challenge keeping up with you both because many of them, in my opinion, unfortunately do not have that "customer experience focus" as their priority. As you know from my story, I've been searching for the ideal partnership and with regret there have been plenty of experiences that unfortunately don't meet my level of standards when it comes to outstanding customer service. I'm happy to tell you that you have both relieved me from that search and so happy to have found a business partnership that I look forward to leveraging in the future. In my case, I've been searching for that perfect classic vehicle and since I'm a bit particular in my selection, I kept that search going for almost 3 years. Glad the results culminated in this find but more importantly glad to have met you both. Again, you guys are outstanding business owners and I look forward to many more exciting vehicles in the future. Looking forward to picking up this beauty in the next few days and to chat again about our passion for cars. Until then, have a wonderful holiday week. Sincerely, Mr. C


Escalade EXT

5
Ryan W on 11/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I highly recommend purchasing a vehicle from this dealership. They were very professional and the customer service was outstanding. This was by far the easiest car buying experience I have had. They were very upfront and honest and made me feel comfortable, which is not always the case when making a big purchase. Also, I love that they take so many pictures and represent the vehicle so well, so that you know what you're getting. For me, this was key because I was coming from 2 hours away! Thanks again Barry and Afrim!


Great guys, awesome car

5
Lewis on 11/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I work in Chicago and live in Vermont, I decided to by an Audi S5 from iCars Chicago and drive it home. I had a problem with the tire pressure monitoring system on my trip home, which caused a flat. I was driving through a snow storm in Cleveland and was only 5 miles from my stopover, so I decided to continue driving the car on the flat (probably a mistake). Turns out the flat was caused by the tpms problem (stuff happens). Ruined the tire. iCars bought me a new $285 tire no questions asked. They stand by their products. Very friendly and helpful guys. Great experience.


Very professional

4.7
Dominick N on 11/18/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I have purchased a car from iCars chicago and I cannot say anything else but they have outstanding and helpful staff. Very clean and well lit indoor showrooom. Went out of their way and beyond to make me feel comfortable during the time of my purchase. Would definitely come back and buy another car in the future. VERY RECOMMENDED


2011 BMW 335i xdrive

5
Chris on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0

I searched tirelessly for 2 months trying to find the best combination of price and quality in a 2011bmw 335i x drive. I finally came across a beautiful car at I cars-Chicago. I was admittedly nervous buying a car online just from photos. Barry at I cars-Chicago was very helpful He described the car and any minor imperfections that were on the car so I knew exactly what I was getting. The car is beautiful, fully loaded and exactly as described. I would recommend I cars-Chicago to anyone looking for a high end used car. Barry arranged the shipping and was able to walk me through the process even though I was far away in Ohio. The process was easy and I would do it again.


very satisfield with my experience!!

5
Bobby K. on 11/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my new Mercedes from these guys, they are all great people, they described my Mercedes very accurate and appreciated there honesty. I would recommend this dealership to anyone looking for nice luxury car. I delt with Jason and Barry, they did not pressure me at all, and I was able to make my purschase!


Outstanding service and extremely professional

5
Ken on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0

I had never purchased a car sight unseen previously. iCars was professional, calm and extremely prompt with communication. Since the vehicle had to be shipped, they located a shipper exactly as promised and followed through timely communication on status of shipment. Even post-sale they have been very helpful following through and helping me with gathering dealer records of past service. I would not hesitate to purchase another vehicle from iCars Chicago. Their photographs and description of the vehicle were completely accurate, and they were extremely open and candid with all of their information about the car.


Overall Great Experience!!

5
Olsi on 11/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at iCars Chicago, the staff was friendly and help me find the Audi q7, I have been looking for. They were able to assist me with financing and got me way better rate then my own bank!!! I was able to purchase extended warranty, this was a very pleasant and easy experience and would recommend this dealer to anyone looking for a luxury car. Thank you Jasin and Afrim!!


**UPDATE to "Skeptical of Other Reviews"**

4
Jeff on 11/04/2014

Customer Service: 4.0 Overall Facilities: 4.0

I wrote a review (see below) on 11/02/2014 describing a negative experience I had at this dealership. After posting the negative review, I had a positive experience with the dealership and in an effort to provide the whole story, I am updating my review. Put briefly, the negative experience stemmed around a comment to the effect of "it is company policy not to allow test drives unless you are going to buy a car today." After posting the review, the owner of the dealer called me. The owner was very professional and courteous. He started off by saying that I was entitled to my opinion and that he apologized for the negative experience I had. After speaking with the owner, it sounds like the negative experience I had was based on a miscommunication. Based on our conversation I am comfortable saying that this is likely a good dealership. Anyone can get mad about a bad review and call to be rude and ask you to remove the review. It takes true professionalism to read a bad review and call to apologize and explain that there seemed to have been a miscommunication. The owner extended an open invitation to return to the dealership for the chance at a more positive experience. Because of what I perceive to be true professionalism, I would not hesitate to return to iCars Chicago to shop for a vehicle. In sum, if iCars Chicago has a car that you are interested in, I would recommend going to see the car. Assuming my negative experience was an anomaly and that your experience will be more similar to my phone call with the owner, you won't be disappointed.


2014 camaro

5
big mike on 10/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

these guys are awesome. best price in the country. picked me up on time at the airport. car was perfect in everyway. super nice. and really clean cars. no worries with these guys. thanks again mike in denver


Best dealership around!!

5
Jose ceja on 10/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the best car buying experience we ever had. Very helpful and knowledgable about the car I bought. I was beign helped even before we got to the dealership. We were emailing back and forth about the car, answered every question I had. Buying the car was an easy process. They knew every little detail about my bmw. Even after I bought the car they helped me out with a minor issue that turned out to be nothing at all. Thanks icars chicago for all your help. The wife and I love the car and loved your dealership. I recomend them to family and friends and look forward to buying more cars from them in the future.


Great Car

5
Randy on 10/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2010 Audi A8L was exactly as described. Quick and easy transaction. Great to work with. Thank You!


MERCEDES SL 500 DESIGNO

5
SANDY STURZIONE on 10/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THE STAFF WENT WAY OUT OF THEIR WAY TO MAKE US COMFORTABLE AND TO MAKE IT A ENJOYABLE EXPERIENCE . YES IT WAS WELL WORTH THE 10 HOUR DRIVE!!!! THANKS GUYS!!!!


GREAT STAFF, GREAT CUSTOMER SERVICE, NO PRESSURE

5
Mike Jaber on 10/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

iCarsChicago truly showed they cared about exactly what I was looking for and wanted. Never once tried any pressure sales during the whole process. Their customer service is exceptional and I would definitely recommend anyone looking for a car to check them out. It's hard to find dealerships these days who are not pushy and trying to push you into a car you are not 100% about. iCarsChicago went the extra effort to make sure I was a satisfied customer and you really can't as for much more.


Great Experience

5
ICC Supporter on 10/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience with ICC was an unexpected great experience. I was in the market for two specific types of vehicles. One for my wife and the other for my son, that just recently became a licensed driver. I greatly appreciate the attention to detail that Afrim and his staff takes when selecting there inventory. In the past I have purchased vehicles from companies that were simply passing on someone else's mechanical problems. CarFax is only good if each vehicles are documented. That is were I feel ICC provided me with the greatest service. They had one of two of the specific vehicles in stock at there Skokie location. Once I advised them of the other vehicle I wanted along with the price-point, mileage and accessories they took less then one week to locate it and had it delivered to their dealership within 2 business days. What was very appreciative is, I was under know commitment to purchase the vehicle if I in fact did not like it. They were able to do my due diligence on the vehicle on my behalf without me having to do anything. I did in fact purchase both vehicles with warranties at the money I was willing to spend. On one of the vehicles they were able to offer me a better finance rate then I was getting from my own bank! Very, Very pleased to say the least. I have read many reviews on many dealerships with stories that were positive but probably unlikely. I hope whom ever this review reaches that they take this postive review as one of reality. I would highly recommend ICars to anyone.


An Amazing Easy Flow Experience!

5
Dmoshy on 10/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am happy to write a review regarding the polite and friendliness of Icars Chicago. From a person who wants everything to be straight forward to exactly what and how i want my car, Icar Chicago was there for me every step of the way. I definitely recommend Icars Chicago to everyone. Car was great still is great, clean with no issues. Great car from great people. What more can you ask for?


Smooth and relaxed car buying experience

5
2008 BMW M3 on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I stopped by iCars to test drive a 2008 BMW M3. I was pleasantly surprised to find all the cars located in a well-lit and very clean showroom. This gave me the opportunity to really look over the M3 top to bottom. Jasin my salesman gave me as much time as necessary to test drive the car, even getting it up to speed on the nearby Edens Expressway. There was absolutely no pressure to purchase at that moment. Definitely not the typical used car games of sitting at the sales desk while the salesman has to talk to the manager. It was all smooth and effortless. Working with Afrim, I was able to negotiate a fair price and close the deal in short order. On the drive home, I experienced a minor engine issue with the vehicle. After contacting Afrim about the problem, he assured me it would be taken care of. I brought the car back the following Monday and it was immediately taken across the street where their mechanic was able to correct the issue while I waited. It was all very professional and I couldnt be happier. I would definitely suggest you give iCars a try if youre in the market for a quality used car. Ill absolutely be back when I ready to purchase my next car. Thanks Afrim, Jasin, and the folks at iCars!


Great staff

5
Brian on 09/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I cars Chicago found exactly what I was looking to purchase I couldn't believe how easy the whole process was. In no time I was able to pick up my new car. The car looks amazing and I am very satisfied with the great service from icars Chicago. Thank you for all of your hard work


great place and shop around

5
Damir on 09/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was there with my 3 kids and wife and it's great place great people honest people .one more time great people and thank you very much for good honest work


Great service

5
Joe D'Agostini on 09/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

Affirm was a very honest and professional dealer, would recommend them very highly.


$21,788

Mileage: 60201

Color: Other

Transmission: Automatic

Body Style: SUV

City: Skokie, IL

Engine Type: 3.0L V-6 Gas V

$33,788

Mileage: 59006

Color: Other

Transmission: Automatic

Body Style: Convertible

City: Skokie, IL

Engine Type: 495 hp 5L V8

$6,988

Mileage: 199210

Color: Blue

Transmission: 6-speed Automatic

Body Style: SUV

City: Skokie, IL

Engine Type: 6.2L V8 16V MPFI OHV

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