Hyundai of Orange Park

Best place to buy

If your in the Jacksonville Fl area and want to buy a new Hyundai go to Hyundai of Orange Park. This dealership is staffed with the most professional car sales individuals I have ever encountered. The team is not pushy and they try very hard to give you exactly what you want.

Good Experience

My husband & I were both very impressed with the dealership, and with Dale Walton. It was the best experience at a car dealership that we've had in a long time. We will definitely recommend Hyundai of Orange Park.

Love my salesman

Very pleased, done in a timely manner. I was walked through the procedure by very well informed people of the dealership. I am really enjoying my new car.

Hyundai of Orange Park

Hyundai of Orange Park is the place to go if your interested in buying/leasing a Hyundai automobile. The sales staff is exceptional, and you are always treated with the utmost respect.

Their deal couldn't be beat!

All staff was wonderful! We took a leap of faith based on initial telephone discussion with Samantha, Maine and Claire. Great customer service & we got a fair deal.

Thanks laqwan butler your awesome

I was really just looking for the right vehicle because I lost one that was dear to me I am a family person and I just thank god i was paired with someone who understood parenting and family and getting around along with being cost efficient I was not scammed for my money here !!!!!!!

Service was great

My sales person Louis was excellent in satisfying my needs, and Manager was very helpful in making my exchange very smooth

Great service, friendly staff

From the minute I emailed them to the second I walked out, I received great service! Laqwan was friendly, knowledgable and easy to work with. A true asset to the company!

Great service

Hattie and the service team is always professional and friendly and makes me feel important when I come in for service.

excellent salesman

this is a repeat of questionnaire previously filled out. salesman did all of the listening and mgrs did almost none. spent 5 hours in dealership trying to "close deal" and get someone to accept $32,000 check. mgr. no help at all in process. came close to walking out first day.

Dealership Excellence

I just purchased a 2016 Hyundai Tucson ECO and I had the best car buying experience in my life. My salesman ( Luis Vaca-Guzman ) spent all day with us to ensure we were happy, from the Dealer to the Service Dept. everyone was friendly and courteous. Folks, this is the dealer to buy your car from, I guarantee you will be happy you did.

Great Warranty

Everyone was very helpful. All was done very quickly. Hattie is great. I am very happy buying the extended warranty.

First oil change

My oil change and fuse replacement was done ina very timely manner. Hattie made sure everything was done to my satisfaction. Having the car cleaned was an added bonus. If you go there, ask for Hattie.

Trustworthy sales and service.

The Sales person, Mr. Butler did an excellent job as did the Finance lady in providing quality and professional service.

Had a great experience buying my Veloster

Would highly recommend going to Orange Park Hyundai for you Hyundai needs. I had a great experience and the gave me a great rate with an outstanding service warranty, coverage warranty and great gap insurance. Derrick Simmons, the general manager is a fantastic manager. Very personable and did an outstanding job making me feel welcomed and in giving me such a great deal on a beautiful car.

New car purchase

Everyone was so friendly and helpful. Joe was very patient and kind. I will remember this as our best car buying experience.

Outstanding Sales Consultant

Richard Wesson my Sales Consultant was very Professional. Had few bad Experiences with Dealerships. This was going to be my last try to Buy a Car. With his Help and Knowledge he helped me not only get the Car I wanted but made it as easy as possible. Thank you

Great Customer Service

We were treated as a valued customer not just a sale. We drove from Savannah to this dealership because our initial telephone contact was friendly and helpful.

Phillipeans 4:13

Thank you for making it happen Hyundai of Orange Park. I greatly appreciate your professionalism, respect and most of all for your diligence. Wishing your organization continued success!

Internet sales ended up nice

Salesman Luis was very nice. Kids loved him. Finance officer Kyndra was very nice too. Very helpful staff and manager.

Friendly and Accommodating

I have worked Alan Rawls with past purchases. He is always willing to show to me and explain to me the different/new packages and features that the Hyundai Elantra's have. I can be picky at times and he is always patient with me. R in the finance department was extremely thorough in finding the right financing for me as well as recommending the best maintenance/protection package for my needs.

Great service

I arrived for appt time and was checked inThe car was ready in no time. Thank you for the great service without a long waiting

Thank you Laqwan!!!

I am Very pleased with everything will be coming back for future purchases this is my first car and I couldn't be any happier with it

Excellent Customer Service!

Kelton and Kayla were both so awesome and extremely friendly along with the gentleman I signed the finance papers with as well. This is my 4th vehicle with Orange Park and I will continue to come back!

Great service and clean facilities

I appreciated the customer service and the amenities that were available while I waited for my vehicle. The car was repaired in a timely fashion.

My favorite vehicle purchase ever

My wife bought a Hyundai earlier this year. It is a fine driving vehicle. When I began looking for a new SUV I had a few cars in mind. We stopped at one dealership prior to our visit to Hyundai of Orange Park but we did not speak with a sales rep. We arrived just at dealership opening and were welcomed by Joe Plourde, a personable Sales Rep. who showed us several vehicle options. He took the time to tell us what kind of financial deals we might expect on each vehicle and significant features we might find interesting.A few hours later, we were driving our new 2017 Tucson off the lot fully satisfied with the product and the relationship with this dealership.

Excellent service

Personal high level of service. Hattie made me aware of a finance plan to get new tires and ordered them for me. Tires have been installed and are great.

GREAT EXPERIENCE

THIS IS MY SECOND HYUNDAI THAT JOE SOLD ME! I LIKE THE DEALERSHIP AND STAFF! I WILL TELL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE. I LEFT A VERY HAPPY CUSTOMER!

Hattie Bramlett Outstanding Customer Service

Hattie Bramlett continues to do an outstanding customer service job. She is the reason I go to this location because I know I can always count on her to take care of the needs for both of my Hyundai's. Kudos to Hattie for another job well done!

friendly and greatness

my salesman's Mr. Butler was AWESOME!!! the paperwork was ready for me to sign once I arrived. the over experience was speedy....love that!!!!

Quality service

Service reps were pleasant and not pushy. Friendly and courteous. Sherman Cooper congrats to you continuous out standing pleasantness professional and courteous service. Thank you for introducing me to Joe the sales representative.

Great Service!

quick, efficient, polite, friendly. I appreciate the professional courtesy received from everyone at the store. Thank you for the quick service!

Excellence

Staff was, as always, professional, knowledgeable, friendly and met all my needs. My father bought my first car from Hyundai of Orange Park in 1987, I have purchased cars for two of my children from HOP as well. I will definitely tell my friends and family of my experience and I will continue to buy vehicles from Hyundai of Orange Park

Great service and extremely friendly people

Hattie thoroughly explained everything we needed, and even supplied us with a loaner so we could get lunch. The service was completed in a reasonable time and our car was returned to us very clean. As usual GREAT SERVICE.

Excellent service

Real good service and explanation of any questions about the elan tar we purchased and warranty with all the paper work involved.

Great service

Hatti, as always was great explaining what was going on with my Santa Fe, she got me into a rental in no time at all and I was on my way

Great service

Everyone on staff was kind and professional. The service department offered Quick service The facility was clean and waiting area comfortable

Great service

Everything done in a timely fashion , no issues at all of the service department will continue to come back again and again .

Routine maintenance

I like that every other oil change is free. And I like that they wash / vacuum my car. I drive across the city to take my car here!

Not applicable. car was piked up.

The staff handled my service request for Equus, accommodating my needs. The hurricane event needed postponing which was done professionally.

I hate surveys

The timeliness of the service and the accuracy of the diagnois was good. Thank you for great service. People should be made to waste words unnecessarily.

1st time buyer

Very pleased with the service, car and price. Thanks to Mr. Laqwan Butler and the of the staff for making my first purchase a great experience.

Barbara"s New Santa Fe

Thanks for going all the way to Myrtle Beach to get my New car! I knew exactly what I wanted, and that's what they got for me!

Genesis G80

Purchasing experience was good. No high pressure sales techniques. It has only been two weeks, but, I am happy with the purchase. I look forward to utilizing the complimentary service, navigation upgrades, XM radio, etc.

Loyal Hyundai Owner

I am a loyal Hyundai owner. I have owned 4: an Elantra, Tiburon, Santa Fe and I currently own a 2017 Santa Fe. I referred my niece and she purchased a Veloster. I believe in Hyundai and trust them.

Our purchase

I have already stated how great our experience was. We were very pleased to find a dealer who could take care of us in such a professional manor.

Service was great

Good customer service. Very good time to get vehicle back from service. Also, customer service was very informative of what services need to be done.

Great, personal service

My service adviser, Hattie Bramlit, takes a personal interest in me and my vehicle. I have all my service performed at Hyundai of Orange Park.

Great Service

friendly & very helpful and knowledgeable staff, quick serviceUnderstood my problem right away, Always very nice experience when I come there.

excellent service

Joe created me as soon as I walked in asked if I had an appointment I said I did not he immediately took me into an office he immediately asked me needs as my lease was expiring . I expressed my experience at another Hyundai dealership which was not a pleasant one. Joe answered questions and provided information to my satisfaction

Excellent

Great customer service and I would referr any of my family and friends cause you don't find to many dealership anymore with great and excellent manners

1st time buyer

Service was excellent from start to finish. I did not feel pressured to purchase. Mr. Butler was very friendly and answered all my questions. I had an very pleasent experience and would recommend this dealership to others

The service was great

The sales representative was very patient,friendly and respectful she was very professional she new exactly what I wanted and made sure I got it .

Great salesman. Very clean. Knowledgable

Definitely the salesperson Holly! She was very knowledgeable and had a great personality!! I kept changing my mind and she did not mind at all and made sure she found me exactly what i wanted!

Great and quick service

Megan the service rep was professional, knowledgeable and kind. Made the call easy and quick. We will be coming back as needed

Great Buying Experience

Orange Park Hyundai provides an outstanding buying experience with a quality product and service that is superior. I have purchased several cars from them and always chose to use Joe Plourde as my sales rep as he is by far the most knowledgeable and his information is clear and accurate. His presentation is timely and he never wastes your time. Your car is always ready and there is NEVER ANY SURPRISES WITH JOE!!! If you are considering purchasing a new or used car you owe it to yourself to experience this level of service. Outstanding.

Awesome Experience!

Before going to Orange Park, I did shop around closer to the area I live. However, I was not happy with the type of service I was getting. My husband and I shopped around Jacksonville online with what we looked for and thought Orange Park was a perfect match for us. We decided to take a Saturday and visit. Within a couple of hours I was driving off in my new Hyundai Tuscon at a great price! So happy with all aspects of our experience here!

Buying my first car

Such a great experience buying my first car. Kelton was welcoming, and did an awesome job finding me the right car!! Everyone in Hyundai was extremely nice and made sure that we were comfortable with everything that took place.

Pleasant

I was very pleased with the service received during the car purchase. My sales representative was thorough and very knowledgeable ofv the products he showed me...thank you Micah.

Great Service

Great customer service! Hattie was great letting me know why I needed and how to get it done! After telling me the issues with my jeep she scheduled me an appointment which was awesome!

Great time buying a car

I have bought 20 cars in my life time and this was the best experience I ever had great job to Joe plourde and staff will go back again and by from Hyundai of op

Kathys Survey

I actually was helped by several guys but now cannot remember their names They were all very professional. Took too long trying to get us to finance because my Uncle was paying with cash.

First Hyundai purchase

Very impressed with the time the associates spent with me. Very informative and helpful. I would definitely recommend the dealership to friends and family. Mitch Morton and Alan Rawls were awesome to deal with.

Excellent service

Excellent customer service everyone was nice including my salesman and I learned alot as well on my end and most of all they was very polite not just to me but to everyone that entered behind me

The best Honda dealership

I have purchased several vehicles from this dealership. Always a great experience and I love Hyundai vehicles. I have referred by family and friends to the dealership and they make purchases as well and had a great experience

Stress free new car buy, a first for me!!

After many hours on the internet doing research on the SUV's I was interested in, decided to go test drive a Hyundai Santa Fe. From the moment I got behind the wheel I had made up my mind. Our sales person was Jon Horton, he couldn't have made it any easier for me. His product knowledge was excellent and he was a joy to work with. I knew exactly what I wanted and he got it for me. I know I had him going through the paces and he always had a great attitude and got me the vehicle of my dreams. Thank you Jon for having the patience and for making my new car purchase a great stress free experience. A first for me. I highly recommend Jon Horton at Hyundai in Orange Park as your next new car salesman. All the folks at this dealership were awesome to my husband and I. Thank you all and especially Jon Horton.

Great Visit

I had a very good experience car shopping at the Orange Park Hunyadi Dealership. I was returning a Lease and looking for a new one. Kelton Powell is an Exceptional young man who listened to what I was looking for and found it quickly. After showing me the car he worked with the financial manager to quickly process the paperwork and get me on my way. Thanks for a Great shopping experience and your excellent sales staff. I will be back for my next car!

Great Service

I appreciate how attentive they are when I walk into the dealership. I would refer my friend to this dealership anytime.

love it!

The customer service was. Great! They always have what I need to know information about my car and that's why I come there

Not a good experience

I stated from the very beginning I wanted a fully loaded Elantra Limited with EVERYbell and whistle. I was never offered the Ultimate package which is what I really wanted. I was lead to believe I was getting it and when I got home and reviewed the owner's manual, I see I do not have the features on my current car that are listed on the website. I signed a blank sheet of paper for a survey and my sale person said he'd fill it in later. He never went over the nav system, or pair my phone or even showed me where the service dept is. I'm willing to bet my "survey" does not reflect that since it wasn't completed by me, just had my signature.. Also, I was never once told there was a complimentary trial for Blue Link. Not once. A few days after purchasing the 2017 Elantra AND the 2016 Accent, I received an email telling me my account was not complete. After calling the Blue Link phone number listed in the email, I was then told I had to contact the dealer. I contacted the dealer and was then I told I had to make yet a 3rd trip (2nd trip was to collect the manuals and extra keys that were "locked up" the day of purchase) to have the account set up. The phone lady, after I explained that I should not have to make a long drive for the 3rd time due to dealer error finally said it could be done over the phone and my sales person could do it. My sales person was off so I was told to call the next day. I call the next day and no answer so I contact the dealership again and asked for a manager. The manager finally got my sales person to take the call and the saleman admitted (while eating his breakfast on the phone) he just didn't set up the account. This would not have been a big deal if he apologized for the oversight but he didn't. He truly had no intention and the attitude of he just didn't care. It was a smack in the face considering I purchased 2 brand new vehicles. Also, taking 2 weeks to send a payoff, costing the customer additional interest on a car they are no longer in possession of, is just bad business. In this day and age of banking, our trade should have not taken as long as it did to payoff. This is my 5th Elantra (and first Accent) in 15 years. I can honestly say this will be my last because of this experience. I'm so very sad that I didn't truly get the car I wanted (and mislead on which smacks of a UDAAP violation) nor treated as well as I was with my 4 previous purchases at another dealership.

Family Environment

The staff at Hyundai Of Orange Park is truly amazing. Everyone was professional and courteous. Out of all the years I have bought cars, this place was the best. Thanks!

Great Dealership

The staff at Orange Park Hyundai were very friendly and a pleasure to work with. They all made the car buying experience a pleasurable one.

Great experience!

Joe was very knowledgeable and took the time to make sure that my experience was a pleasant one. His treatment of me as a customer and the product quality led to another person in my household to purchase a new vehicle from Hyundai of Orange Park and for this family member to seek out Joe as a sales person.

Great Service

Good waiting area and prompt service. Service representative explained in detail what should be done and what we agreed to being done.

Hyundai Service is Outstanding

Ease of scheduling and professionalism of service representative Hattie. She knew who I was, used my name, and promptly handled receiving and retrieving my vehicle. I felt like I was somebody - that was nice!

great service

appt. was sent for 9am and they were ready for me when I arrived. my car was washed and cleaned when I received the car. people were very nice.

Great Experience!

I was very pleased with the entire experience and am very happy with my new Santa Fe. I will definitely recommend this dealership to my friends and family. Thank you for your professionalism and see you again, when I am ready for my next car!!!

Good service but follow-up questions not answered

My car was taken right in after I arrived. However, follow-up questions about the service that I called about haven't been answered.

Great Service even on weekends

I went in on a weekend and it was very easy. They had my car ready when they said they would.

Tiffany

Thank you for your help finding the right car. Richard helped me and gave me the info. Needed to understand every little detail! Didn't take my whole day and I left with a car.

Service was great and well done

Fast reception on arrival, speed with paperwork, and work was accomplished and sent me on my way. A job well done!

Professional and friendly people.

Both Joe and Ar were friendly and professional. They made us feel like we were their only customers. They went out of their way to insure we got the car we wanted and to give us the best deal possible.

hyundai review

i am very satisfied with my vehicle and this is the third vehicle sold by joe plourde to me. so, from that you should assume that i am happy with your organization and your product. i could have gone to other places and bought other products but i did not.

Best Shopping Experience

Anyone looking to buy a car should visit Hyundai of Orange Park and ask for John Horton! This was the best car shopping experiences I've ever had.

Excellent

My experience at Hyundai of Orange park was the BEST!!!!! From me walking into the door looking for a vehicle to me walking out with my brand new Elantra was AMAZING. THANKS Joe,Ron, and Mitch.

Donna Hirsch Review of Dealership & Staff

Very nice & professional staff that did not pressure us and did not say one price in the beginning then give another higher price at the end. I am a previous owner of a Hyundai that purchased my first car from this dealership over 12 years ago. I hope I have as good of a car now with my Accent as I have had with my Sonata. I hope when I have to start paying for my services, that your service department will not be to expensive.

Thanks Micah

Micah Williams is your greatest investment there at Hyundai of Orange Park. Was very professional and didn't pressure me. Will recommend all and will be purchasing my next Hyundai from him. Thanks!

Extremely Satisfied Customer

The Employees went above and beyond to help me out. Worked together as a team to make sure I left happy and satisfied with my purchase.

new car sale

sales person was very nice and know was he was trying to sell me on anew car. Every one i saw here was very nice to me also.

review

no issues purchasing a car for my wife. she got exactly what she wanted at a very good price. other dealers couldn't believe the deal we were getting and refused to match it.

Great service

The service hospitality people even other customers was great and very friendly. I would recommend to my peers my coworkers and whoever I run across. Thank you for everything I wouldn't have a car if it wasn't for miss Maxine

vehicle purchase

Vera pleasent, no pressure in purchasing a vehicle , they work with you so that you ca n leave there with a car.

Quality service

The knowledge, professionalism, quality of work, and attitudes of every one I have dealt with keeps bringing me back and praising your dealership.

Great work

Hyundai works great and fast very friendly and also always happy and outgoing they will do just about anything they can to get you in the car you want

Great Dealership

This was by far the most pleasant experience I have had in buying a car. Great car at a great price. the salesman was great.

Professional and transparent

The dealership was professional and honest in the pricing process. Alan Rawls was courteous, friendly and professional in his approach. He worked with me on the price and got me a good deal on a sonata sport.

Sonata Eco

Very happy with my Sonata Eco. Gas mileage is even better than advertised. Apple CarPlay is a great feature that I use all the time. I love this car and Hyundai of Orange Park listened to my inputs and got me in the right vehicle!

Outstanding Dealership

Made buying experience easy. Employees were friendly and accommodating. Very attentive to all requests and able to answer all questions. Will have service done at dealership and recommend them to others.

happy repeat customer

As I said before I have bought 6 vehicles from this dealership and I am very happy with the overall experiance. I will definitely recommend them to others.

Return Customer

The car sold itself being I'm a return customer. But, Luis and R made the process seemless! I bought my first Hyundai Elantra 2013 and received my services here. Always prompt and professional. So when my vehicle was totaled I would go nowhere but back to Hyundai of Orange Park for my next purchase.

September

It was a great experience. I would recommend it to anyone. The car is awesome. I love the warranty that they give you at Hyundai.

2016 Sonata Sport

Needing to purchase a new car I used the internet to get bids from several dealers. After numerous phone conversations with internet sales persons Alan Rawls of Orange Park Hyundai offered the best deal.

open on sunday

the service area was open on Sunday the service to my car was done quickly I had coupon but had left them at home and they gave me the discounts.

Personal Service is Great!

Personal service by Zach. Was helpful in getting scheduled at the last minute. Always greets me by name, and is immediately responsive to every issue.

Great sales people

Maxine was an outstanding sales rep. She worked a good deal for me and I am very happy with the vehicle. The only thing that would have made it better would have been if she gave me the all weather floor mats!

good sales reps good Vehicles

Fast friendly service and a nice vehicle at the price that I wanted to pay . Good finance department got me into a nice truck at a nice percentage rate.

A great experience

great salesman - no pressure - good product - love the car - This is a great dealership and I love the car

Awesome Experience

The sales staff was very friendly and very accomodating. I was offered water while I waited. Kelton went out of his way to give me what I asked for. He transferred the contents of my car to the new one (in the rain). Kendra was awesome and made signing the paperwork painless.(haha) I was very pleased to meet Victor Hanania. The general manager even came out to introduce himself and thank me for my business. Excellent customer service at this store. Wish it has been the same at the Westside store.

Transparent process in dealing.

What I liked most about leading from Hyundai of Orange Park was Transparency and flexibility during the entire process. Sales agent Alan was personable, informed and customer-oriented in his approach to sell the vehicle of my preference. He was also quick at communicating feedback for questions I had two days later.

Outstanding Customer Service w/ Family Atmosphere

Personalized attention, prompt service, fair treatment, honesty, going the extra distance to provide outstanding value and customer relations. I have serviced my first Hyundai (purchased at this dealership) here for 8 years, and have recently purchased a second vehicle from the same dealership. Well Done!

Great service

I came in after a long Friday at work to get an oil change. It was quick and easy process, like always.

Professional, Courteous, Friendly, Knowledgeable

Prompt and friendly service and everything is always explained to me. Hattie was great and had a fabulous attitude; very professional.

Great service

Fast and had part needed. Could have fixed prior to breaking since known issue. Would have been more convenient for the customer.

Great Employees

Hattie welcomed me right away to the service center, and she remembered me from a previous visit. She provided quick service and answers to my questions. She is a great asset to the team!

service

Service and attention. Get donuts. Clean facilities, fast and knowledgeable personnel. For me, this service should be given to all customers. I feel like royalties or presidential. Thanks, David.

Great service!Knowlegable associates!

So glad I was offered a loaner as my wait would of been 2 hours,Megan was very helpful!Made my visit easy!

Best Dealership Ever?

When you think of a dealership, many times you stomach turns. You picture the swarming salesmen and high pressure tactics. You think about the upsells and getting pressured into something you do not want or need. I have to say that at Hyundai of Orange Park, my experience was the opposite. They were extremely helpful, every step of the way. Luis and Alan went far above and beyond any expectations that I had. R in finance was extremely helpful and insightful of my needs, financially. I am and will recommend this dealership to anyone and everyone that I come across that needs a new vehicle. They are hands down the best in town!

Excellent service!

This is our 5th vehicle from this dealership. We always work with Alan. The staff and experience are always amazing! We would not go anywhere else!

Great service

Had a great experience. Coming in I didn't think I would even qualify,but they made it happen. Now I have a reliable vehicle ! Very pleasant experience.

Excellent

Great sales person - would recommend him without compunction... And your dealership... The F and I man and the manager were very professional as well ... Overall the best car purchase experience I have ever had

Hyundai Genesis service

I like how I called Megan in the service department and she is very professional and remembers me. (Maybe because I did have a challenging experience last time I was in, but this excellent dealership took care of me and made me a believer in the Jack Hanania group). Megan is incredible at her job. She always remembers whatever I tell her I want them to do with my vehicle and when she says it is complete I know that it is.

Above and Beyond: Excellent Customer Experience!

The only thing I knew about Hyundai was it was an affordable, dependable brand to select as my twin sons first car. Little did I know how much this dealership stood behind their brand, their product, and their reputation. After an expeditious process of acquiring the lease of a 2017 Hyundai Elantra, I thought we were smooth sailing. Unfortunately, after having the car for a little over a week and 150 miles, the car didn't perform as expected and had some minor technical difficulties in addition to an unlucky mishap as a tree branch fell on the trunk making a small but noticeable dent. Victor Hanania and our sales person Victoria were shall I say...victorious! After further review of the car, the situation, and the fact that the car only had 150 miles and was in their service bay...they decided to exchange the lease for another new 2017 Elantra with equivalent features at no additional cost! From having a less than desirable first week of driving the Hyundai Elantra to being completely 'wowed' by the dealership's commitment to excellence, I must say that I am a customer for life (and I am a tough, critical consumer and Mom). From sales to service (thank you for keeping me calm and connecting me to Hyundai Road Side Assistance), our experience was positive and professional. My parting words to Victor Hanania of Hyundai of Orange Park was "thank you again for going above and beyond as I will see you soon; remember my boys are twins!" Guess I will be leasing a second Elantra soon from Hyundai of Orange Park!

Best place to buy your next car

The whole sales team was exceptional - this is the only place I will buy my new cars in the future. You are always treated fabulously regardless of the price of the car you choose to buy.

Awesome Service. Helpful Staff.

Staff is friendly and very helpful. All my questions get answered. I love that my car gets vacuumed and washed after each visit.

This might be our last new car.

Victor Hanania and Joe Plourde worked with my wife and I and were able to get us in a new car within our budget. As we had our old Elantra serviced there for eight years, we plan to do the same with this one. We will definitely steer our friends to this dealership when possible or at least the Hanania Group.

Professionals

Thanks to Luis, I now have me a 2015 sonata. I was a little skeptical at first because I have not had a car payment in over 5 years. What is funny is that I was scheduled elsewhere but ended up at the wrong dealership and left with a car! #GoHyundai

Did not get all the accessories

Love the used 2014 Jeep Wrangler I purchased from Orange Park Hyundai on 8/5/15, however, did not receive the soft top advertised as part of the package. It is written out on the window sticker as well as showing on the web site as an accessory for this vehicle. They dismissed it as they should monitor what is listed however, they don't have the ability to remove this since Jeep came with hard top. Did not make any sense to me and the minimum cost for one is around $350. Dissappointed with their dismissal of something that was advertised and their responsibility to deliver to customer. Their solution for this is they would offer "their" costs when I was ready to purchase.

Excellent Service

Our salesperson was very dedicated, professional and courteous. He took his time in assisting us and any questions that we had he answered them. He knows how to sell his cars. We are very happy with our 2017 Elantra.

Car Buying Made Easy.

I have always had excellent service at this dealership both with sales and with the service department. Every one is a true professional and that is why I always leave this dealership satisfied.

Great Service

Megan in the Service department was very nice and she accommodated all my needs. She help me with the best deal of service.

New Hyundai Elantra Purchase

I found the sales person and service adviser to be very helpful, professional and knowledgeable. They did not try to oversell me but found the best car for my needs. Finance man was great and it was overall a great buying experience. I will recommend your dealership to everyone.

New car experience

As always I was treated fabulously. Joe P was very patient during the buying experience and was able to overcome the difficulties of buying in one state and tagging the car in another.

new car

We contacted the dealerships internet center and requested a quote for a Hyundai Accent with the popular package to include everything except tax and tag. They did and when we got there everything was fine we had financing but agreed to let them try. When they came back the price was $3000.00 higher than agreed upon. When we started to leave and question them about $1300. of stuff in trunk and a $895.00 Dealer fee we asked why was this not included before. Finally we just left and they seemed to question why we were leaving.

Santa Fe

The sale transaction was smooth and professional. This was my fourth Hyundai trade and sale. I was completely satisfied. The salesman and the sales manager put together a package I could not resist. The transaction included a tradein and that too was smooth and professional.

Great service

Helpful and friendly staff. As a customer I would like to see a loaner car available every time I have my car in service.

Great service; clean facility

Experience was excellent - service was top notch and professional. As always Hattie did an excellent job making sure my experience was the best.

Great Service

Louis was excellent! It was a really comfortable looking process. Everyone there was outstanding! I woyld recommend this company to all of my frirnds!

Great Facility

Our Salesman Richard Wesson was excellent. Catered us with kindness. The staff their were great in assisting us. Great selection of cars and the finance depatments staff are great.

Best car buying experience in 50 years.

My wife and I bought a new 2017 Elantra to replace the one she's had since new in 2008 which had 162,000 reliable miles. I was there to get an oil change and after discussing the offer I had from a dealer in Daytona, they wanted to keep us in the family and save us the trip. Great people.

Great service!

Good experience,but when we purchased the car, the salesman told us it had wheel locks on it. The service rep told me that wasn't true. I would like someone to follow up on this. Thank you, Pete Vitullo

Great team

Great customer service, timely estimate, professional work, fair pricing. I appreciate the coffee and t.v. In the waiting room. I continue to go here for the above reasons.

I never thought I would say this!!!

Well, we drove away in a new car, thanks to Joe Plourde and Victor Hannania who both represent the dealership in a most positive way. I would also like to give a shout out to R. BinRashad, the finance manager. Overall, it was the most pleasant car buying experience

Great Service

Quick nice service. Nice service consultants Would definitely have my service done here again. Great Staff Hattie is an asset to their team

Excellent service and friendly staff.

I've always had excellent service from all of the people who assist me with the request I have for my vehicle. They are friendly and knowledgeable.

Great Experience

Sales person was courteous, patient, and appeared to legitimate care regarding my wife's and my needs and wants, providing questions pertaining too our needs. Joe took care of every concern that arose, introduced us to staff, who in turn answered any questions that we had. Regardless of the staff member, there was always a sincere concern to meet our needs. I detected no impatience by anyone at anytime. After our purchases, we were treated just as well, receiving phone calls questioning our satisfaction. We will be back in about 3 years to upgrade. Great Staff!

Very clean, nice environment

Upfront, no hassle, honest, and very friendly. Will recommend all of my friends, and family if they need a car.

great and fast service

Fast service and everyone was very helpful. My car was washed inside and out and my car was looking very good.

Great CSR

Your CSR in its location is always great and why I come to this location . I would recommend this to anyone with a Hyundai.

very disappointed!

Got the Hyundai Sonata...excellent car, love it, and would recommend the car, but the service depart..getting them to FINALLY fix my AC, a BIG thumbs down! And I live in Florida! Work outside! Heat index over 100 degrees! What a shame too. Haven't finance a car for about 20 years, and what I anticipated as being a pleasurable, and quite welcomed experience ended up disappointing and frustrating...costing me $. Everything else was ok, although I didn't get all the paperwork that should have been given to me... Ppl very friendly. Please fix my AC...

An Excellent Experience

We originally went looking for a used car to supplement our 2-car family. We then started looking at new Elantra 2017 models due to excellent incentive programs and 0% financing. After being allowed to take home and test drive several models with no sales pressure, we ended up with a new 2016 Sonata Limited to add to our 2008 VeraCruz. We truly ended up with the best car for our needs and got more than we expected for our money. The sales team of Joe Plourde and Dale Walton were professional, accommodating, responded immediately to all texts and phone calls, and no pressure. Mr. Hanannia also made himself available during the process. Everything works very relaxed and smoothly at this dealership, a testament of good leadership and teamwork. We have always been pleased with the service department and have all of our service done at Hyundai of Orange Park.

Top Notch

Excellent personnel; Sales, Service Rep, and Finance Reps far exceeded all our expectations. Hyundai of Orange Park should be commended going above and beyond. From the moment we walked in the door, our experience, regardless of department was top notch.

Awesome

We have purchased 2 cars from Hyundai of Orange Park in the past 1 1/2 years. Great dealership, great service! The dealership is not close to where we live, but we drive there because of how we are treated and the service we receive.

Nothing like a good accent

After researching online what was available ,I went to test drive the vehicle and fell in love. I like the gas mileage and was exactly what I needed for day to day travels. Joe was great and answered all the questions I asked.

Survey 07/26/2016

Fast, pleasant, attentive and professional. It is always a pleasure to work with your service department. Don't change a thing.

Great Staff

Sincere concern for our needs, going the extra mile to see we were taken care of. Assurance that I was satisfied following service, explaining repairs in detail by Megan.

Incompetent Service Department

Found service to be incompetent on there separate times. (1)Took car in for oil change got home had oil oil puddle under car next morning, Mechanic spilled oil and neglected to clean up. (2)took car in for new premium battery went around corner engine stumbled, Mechanic failed to tighten battery cables.(3)Took car in in for alternator bearing squeal, mechanic changed idler pulley squeal remained but service rep hands me my old perfectly good part and tries to convince me the car doesnt squeal as much. STRIKE 3

Best dealership

Joe Plourde was the best!! He helped me get my first brand new car and was very patient the whole time. He gave good advice and helped me to find exactly what I wanted in a car

Incompetent Service Department

Found service to be incompetent on there separate times. (1)Took car in for oil change got home had oil oil puddle under car next morning, Mechanic spilled oil and neglected to clean up. (2)took car in for new premium battery went around corner engine stumbled, Mechanic failed to tighten battery cables.(3)Took car in in for alternator bearing squeal, mechanic changed idler pulley squeal remained but service rep hands me my old perfectly good part and tries to convince me the car doesnt squeal as much. STRIKE 3

Great Experience

Brought my car in for a recall issue. Scheduling an appointment was easy, and the attendants were friendly and professional. And the young lady helping me kept me informed.

Great sales department.

Our salesman Richard was very nice and helped us through the buying process. He answered all of our questions and if he couldn't he would get an answer.

Great service.

Zack was nice & efficient & the service was quick. Car was clean when returned. Was there a little less than an hour & I expected to be there an 1 1/2 hour.

Great job

Micah Williams and the entire hyundai staff made me feel welcomed, withno pressure to buy a car, I feel very confident in my investment with buying my 2016 sonata. And will diffiently refer my friends due to the way I was treat fro, when I first got there till I left.Even a month after I bought the car Micha still Calls to make sure everything is perfect.... Thank you guys for the great service

Great service

Reliable and friendly; a level of personal service that is truly extraordinary. I especially appreciate Hattie Bramlitt; she looks after my needs so that I feel comfortable in my driving experience.

Mariah

Great service car is wonderful will recommend any one to buy a car from there hope to continue the service employees were great and did an outstanding job

HYUNDAI LOYALTY

This is my sixth Hyundai in a row. If I didn't like the product, I wouldn't keep buying it. Alan Rawls has been my salesman more than once and is very knowledgeable

Great Service, Womderful People

Personable service and great professionalism. They had great pricing and explained the work I needed well. I was in and out in no time at all. And they cleaned my car like I was paying for it! Can't wait for my next visit

Awesome experience

josh was very friendly and helpful. He answered all the questions we had and listened to what we were looking for. We got in the price range we were looking for.

Quick, timely service, and great customer service

Quick and timely service. Great customer service with a free complimentary Car wash provided. Clean facilities with complimentary coffee served.

Great experience

I had a great experience, kelton Powell did a wonderful job explaining all the features and took us on a test drive that showed off how well the suv handled.

We love this dealership!

Wonderful customer service and got the deal done perfectly. This is my second car from this dealership, and the fifth car for my immediate family. We will not shop anywhere else!

The usual great service

Being greeted right away by Zack, the speed of the service and my car coming back vacuumed. And if course the coffee.

Great service

Efficient, professional and affordable. Great customer service and knowledgeable staff. Very competitive pricing and speed of accomplishing the required and desired service.

Great vehicle

I have owned 3 Hyundais since 1987. One a hatchback, a sonata, and now a Santa. Fe. They are all great vehicles, have a great warrenty. The staff is friendly and helpful. I would recommend them to anyone.

Great service!

Everything went smooth, quick, and professional! Very nice and respectful young lady was very helpful and a commodating, respectful young lady helped me very much.

Will meet your needs and not there own.

I had been to several dealerships trying to buy my son who's in the military a car. Needless to say I ended up doing business with Hyundai Of Orange Park because they're willing to work with me take time with me and meet my needs instead of their own.

Hanania Hyundai of Orange Park

The quickness in which my vehicle was done and I was on the road. Included was a car wash and inside vacuum.

Great Dealership

Very helpful. Answered all of our questions in a timely manner. Did not deluge us with unnecessary calls when we were deciding on which brand to buy. Let us know that if we had any questions about all the features on the SUV ( and there are a lot), call or come in and they would help us.

great service

I always. ways feel like they are all there to please me. Hattie is always so helpful to me .we have had hyundais in our family for over 20 years so you know how we feel about them.Hattie has always been our girl.

Great

Loved the experience, thought it went well. I love the car that we got and it was even better service. I would recommend this place to anybody looking for a good quality car.

Car buying