Hyundai of Asheville

4.7
Overall Rating

Customer Service: 4.8 Buying Process: 4.6 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.8


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Fantastic experience

5
baileyball on 11/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very pleasant experience at the dealer ship, my sales person was very nice and thorough of any questions or concerns I had. I would recommend a friend to buy a car from them and especially my sales person David Williams


Great experience

5
Parker0214 on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David was very friendly and we did not feel pressure to buy. He helped get us a great deal and had us walking away feeling great about our purchase.


Accent

5
sylviacarpenter1943 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They helped me get it to a brand new accent. Helped me get out of my old vehicle with a lot of miles. I truly love my accent. I will be returning soon for my first oil change. Thank you so much.


Go see Cassie

5
fabgraphic on 11/15/2016

Overall Experience: 5.0

Cassie was great to work with when we purchased our 2017 Elantra which we love. She is good with details and making you satisfied throughout the experience. PLUS she stays in touch afterward and and calls you "family"...we like that!


Satisfied customer of Asheville Hyundai

4.8
john.neighbors62 on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was treated by nicely by the entire staff of the dealership and being a new resident of NC and Asheville, I was somewhat intimidated at first about purchasing a new car here, but was relieved when I met David Williams who spoke to me as soon as I walked in. I actually received a letter which was not a person letter, but an advertisement in the form of a letter from Kelly. When I called, he referred me to David and now I have a new Hyundai Elantra. As soon as I get my Sirius Radio hooked up, I will be all set. Thanks, john


awesome service

5
STEPHENSDONNA on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassie Bevill made our car buying experience one of the easiest we have ever had! She helped me pick a car that I love and I did not have to spend the whole day there! All the people that helped us with financing and paperwork were great. I definitely recommend them!


excellent service. this review is too long.

5
pattyhurt on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a very good experience buying our vehicle. All of the people we worked with were very nice and professional. This survey is too long. Seems like some repetitionss


Great experience!

5
Kris Burkhardt on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassie Bevill is fairly new to the car sales business, but don't let that fool you. She is professional, a great communicator, very energetic, and friendly. Ask for Cassie if you are looking for a new car.


Great Service

5
Bruce Birdsall on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassie Bevill provided great service to me and my wife in the car buying process. She is very knowledgeable, professional, and always was available to help.


Great!

4.4
April Jackson on 10/25/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Cassie Bevill was great and easy to work with. She stayed right on top of things. If you ever need or want a car call or stop by and ask for Cassie. She will make sure you get in the car you want!


really reached out

4.8
BaldPreacher21 on 10/24/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassie worked through several paperwork issues, and reached out to me many times, both during, and after the sale.I had a minor warranty issue, and I have never seen a salesperson or dealership do such agile gymnastics to correct an issue.Truly an A+ experience.


Fantastic.

5
Matthew Hall Lutz on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved that there was literally no hassling, or haggling. I told Cassie, and the finance manager, what I wanted to pay...and they made it happen. Cassie is sharp, and super good at her job!


Another great experience with Hyundai of Asheville...

5
Tina Bottomley, Franklin, NC on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in this week for a last minute oil change apt, met my new salesman Darion. Told himmy current life v. financial situation, told him that I loved my 2014 Tucson but could not continuethe lease. A few quick brainstorming sessions with the finance dept and a meeting of the minds compromise had me leaving just a few hours later with my new purchase 2017 Elantra. I feel totally safe in Hyundai vehicles, the warranties are beyond compare, and the people there really do work with you to make car buying a great experience. Thank you, Darion, for keeping me a happy, loyal customer!


How i got my new car!

5
David Wald on 10/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This has to be my best dealership experience ever. I found the car that i wanted,called Cassie,made an offer,she said she would get with her sales manager,and call me back in a half hour,she called me back in about 20 minutes,with a great offer.I accepted,and we did all the paperwork very fast and efficiently.The entire process was at the most an hour and a half.If that doesn't put a smile on your face nothing will.Hats off to Cassie,very professional and efficient


Great

5
srqpilot737 on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place to buy a car!! I would definitely recommend people to go to Hyundai of Asheville as there first choice!! Very professional and work hard to get a deal done.


New Santa Fe Sport

5
Ed Mascitelli on 09/30/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My wife and I were not looking forward to shopping for a new car for all the obvious reasons, but Paul made us feel comfortable and not pressured at all. He knew every detail of the car we liked, and patiently took as much time as we needed to explain all the options and features. The Hyundai staff was very pleasant and helpful as well. We would recommend Hyundai of Asheville and Paul Wheelon to anyone thinking of buying a new car.


No pressure

4.2
Hoosiers on 09/29/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We were very pleased with our used car buying experience at Hyundai Asheville. We knew a specific car that we wanted, were from out of state, and had a price range we planned to stick to. Our salesman Teagen Conway and the dealership staff - including Ryan Nazionale - worked with us to meet our needs and it was a no pressure purchase which was important to us. I would recommend this dealer to others!


Accent

5
ruthandbill1950 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was wonderful at Hyundai of Asheville. Teagen look great care of my wife and I. Got us in a great accent. Thanks again. We be back for service at the time and date Teagen set up for us.


Hyundai of Asheville

5
rgreen20411 on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you so much again for helping me get a red accent! It meant the world how nice everyone was. Well be back and will refer everyone i can!


Highly recommend!!!!!

5
Ken on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased many new cars in my life time. Working with Darion Burgess on my latest vehicle was a absolute pleasure!!!! Very knowledgeable guy knows his business. I enjoy my new car and Darion has my future business.


Excellent

5
meganlcishek on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an amazing experience for it being the first time buying a new car!! Jarren answered all my questions and all my needs. The wait was not long at all and I walked out with my very first new car!!!


Hyundai of Asheville

5
gracie.bounds on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul wheelon gave us fast, friendly and affordable service! He listened and showed me what I wanted to see no problem. I was in and out very fast with a brand new car.


Purchase of Veloster

4.8
juliehowerth on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales and finance team are great. We enjoyed our shopping experience and appreciate setting up and providing a hitch and bike rack for the car.


Best experience yet!

5
billythill on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience yet! Cassie really took the time to help understand what was important to us! The entire staff treated us like family we can't wait to come back and say hey during our service visits!


New to Hyundai and already loving it.

5
ejworden33 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Unlike other places we had been Kassie listened to our needs and made it her personal goal to get us into a car with a lower interest rate and something that wasn't falling apart for our family.


Came back and got us a car!

4.6
yankegal on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

On our first visit we were mislead by a salesman, and left, we received a call back and were asked if we would return to give them another chance which we did, the second visit was much better, we were welcomed by an associate that went over things and was able to work with us.


New tires

5
Renee Nazionale on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Experience with buying my husband's car was so good I have decided to get my Toyota their service we had to purchase new tires recently had a great experience when it's time to buy a new car for me we will be buying from them


Just got new tires

5
ReneeRadin on 08/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought my husband car there. The entire service was amazing. I even go back to take care of my car.. When we replace our Toyota we will be here.


Good experience

5
odonnellru120 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thought that they were very professional, easy going,and fair. Me and my friend both bought cars there. I'll refer anyone that I know looking for a car.


Easy

5
ednarobinson1937 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick and east purchase. Nice staff, music is a little loud but over all a good experience for my last car I'll ever buy. Thank you


First Car

5
lindsey.hope on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassie was very helpful, polite, and consistent with finding exactly what I wanted. She made sure that I didn't leave with a car I wasn't satisfied with.


New car purchase!

4.8
geniwaters54321 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was a great and easy proccess. They went up and beyond and I feel like Jarren was a friend helping me out the whole time. I recommend them over anywhere else in Asheville


Overall the best experience my family has ever had

4.8
kelseysmama on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Darion, Heather, and Jose were so friendly and helpful with my 19 month old daughter, who was being extremely fussy almost every visit. Darion worked diligently to get us in a vehicle. I am beyond happy with the experience. Darion was a wonderful guy, extremely helpful and honest. Love our car we have now and happy we are in something safer. It took a lot of time and effort but we are happy with our purchase! Thank you all for being wonderful!


My dealings with Hyundai of Asheville

5
volapp on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good people to work with. I had a really good experience. I love their showroom and the waiting area for service is outstanding. These are my kind of people.


Fantastic place to buy a Hyundai!

5
switz888 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are in the market for a Hyundai then make the trip to Asheville and meet with the excellent staff there. They are completely professional and will get you in and out in no time. We drove an hour an a half and it was worth it!!


Review of excellence

5
msneijna on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent experience with Darion and the dealership. Our goal of replacing our car with a new one was accomplished within a reasonable timeframe and at a reasonable price.


Good purchase.

4
revelation2016 on 07/14/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Overall, pleased with my purchase. Saleslady did a very good job and was very reasonable with me. Hyundai gave me a very good interest rate even though my credit was not the best.


Overall GREAT

5
nataliesmalls1 on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was just in for routine maintenance on my old hyundai, ended up buying the SUV right off the show room floor. From beginning to end, very professional. Would most definitely recommend the young man that helped me. We even took 3 test drives. He took his time and explained everything to me. He was also very knowledgeable about the car's we test drove. Thanks to the finance man, he explained everything, and answered all of my questions


Birthday Gift

5
anappi123451 on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got this car with my parents on my birthday. I met with Jarren who we told we didn't have much time as my parents where in from Jersey and we had a family reunion to set up. We don't like to haggle and go back and forth and never did we do that, they gave me a great deal because it was my birthday and I am happy as ever! I drive a lot and the car is perfect for gas mileage and still roomy enough to fit my massive luggage =p Thanks again Jarren and Hyundai of Asheville!


Going the extra mile.

5
NICHOLAS.BARKER27 on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Darion and Drew went the extra mile to help me get a nice car at an amazing value. They gave a lot great information mixed with great hospitality


Amazing Service

5
aeronfoxcat on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris went out of his way to make sure everything was absolutely perfect- when I found out my insurance would end up being more than I expected, he hooked me up with another agency that was much cheaper. A new car and better insurance, for a price that I can afford- what's not to love?


Great Dealership

5
Thartman on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Put me in the car I wanted with no credit. Great financing opportunities, great staff, and clean delarship. I was very impressed with how the Internet salesman Darion Burgess handled me from the get go, he found the exact car I was looking for and made it happen. I would recommend anyone to this dealership, and especially to the salesman Darion. Great opportunities with first time buyers loans, and good quality cars that will stick with you for the long haul.


Best car ever

5
slaglejoyce on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Darion is very professional, I would gladly recommend him to anyone, just love Hyundai of Asheville. When I need a new vehicle again, this is where I will come.


dont know what you want here

5
carolbusteed on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As I mentioned, this is the second car we have purchased. we have a santa fe and now we have a tuscon. love both autos


Brad Morris

5
brad8955 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealer. This is my 9th vehicle from them and we are a five Hyundai family. Going back for more soon. Love Ryan and Billy


Excellent all around

5
hellokaylaaaa on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is wonderful. I cannot speak for the other employees, however, Chris Cwik and Ryan (finance) made it possible for me to purchase a new car, which I never dreamed possible. They worked with my budget and explained everything about my new car/warranties/services offered/lease terms in great detail. I am so thankful to have went to this dealership, because I left a happy lady.


Wonderful

5
melissa.smith1900 on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Hyundai of Asheville for the experience they gave me. I will definitely be returning to buy a car in the future.


Na

5
tduncan137 on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent sales lady the best experience buying a car I have ever had. Thank you Cassie you are truly the best ever.tysvvm for everything very happy customer.


Excellence

5
jaynestewart321 on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hyundai of Asheville gave me the best buying experience I have ever received. I will definitely be returning when the time to purchase a new car rolls around.


excellent experience

5
l1011fa on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent experience leasing our new Tucson. Kudos to Rick and the entire staff. Enjoying our new vehicle and we look forward to continuing our relationship with Asheville Hyundai.


Best dealer in the US

4.8
jmichaelmac on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I live in South Florida and traveled all the way to Asheville North Carolina to purchase my Veloster Turbo Rally and couldn't be happier. My local dealers were horrible and this was especially evident when I arrived in Asheville. Thank you Darion in sales and Shannon in financing for making everything so quick and easy, and finally getting me the car I wanted...I love it!


Wray's Review

4.4
jhnwray5 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Deeply appreciated the respectful / customer service nature of the sales/financial staff. Though I know the dealership is in the business to make a profit, I never sensed any condasendance or feeling to get me out of the way to move on to the next sale.


2016 Hyundai Accent

4.2
glenda_cox2003 on 06/17/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Dealership staff is helpful, friendly, accommodating and courteous. Despite my challenging financial situation, I was able to drive a new car home that same day.


Ease of purchasing a care

5
ralphbecca on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying the Santa Fe was a very easy experience. Professional and not pushy!! Cassie was great to work with. She did not try to influence me to do something I didn't want to do. The gentleman that did our financing was FANTASTIC!


Everything was great, Thanks to Cassie!

5
bulldog0 on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to thank Cassie for her hard work during my car buying process. She was always available to assist me, and was a pleasure to work with!!!


Good experience

5
plsteel on 06/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found our car using Sam's Club auto buying service. Darion responded quickly and professionally to our inquiry. At the dealership Jonathan was very helpful with the test drive and purchase of the car. We were able to purchase the vehicle easily and quickly.


2 and time Around

5
wbellnc on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been so happy with '12 Elantra we wanted another. The '17 has all the safety features, comfort, and features we were looking for and we are very satisfied with it.


My Hyundai Experience

5
brooke.lane12 on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first brand new car. I found exactly what I was looking for and with absolutely no trouble. They were so friendly and helped in every way they could.


Awesome

4.8
mcsheliegha on 05/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The young man I worked with was professional and answered my questions and was courteous and the finance department were awesome. This is my third Hyundai


Fabulous Experience

5
tha_123 on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a new Santa Fe and the customer service was great! Jonathan and the staff made this the easiest and most enjoyable vehicle purchasing experience ever. You can tell management sets the bar high for their employees and expects customers to have a great experience with their dealership. Fabulous group of folks at this dealership!


Fabulous Experience

5
THA_123 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Santa Fe and the customer service was great! Jonathan and the staff made this the easiest and most enjoyable vehicle purchasing experience ever. You can tell management sets the bar high for their employees and expects customers to have a great experience with their dealership. Fabulous group of folks at this dealership!


Worst EXPERIENCE EVER!!!!!!

1
Camela D Williams on 05/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I was contacted by a sales representative asking me to stop by they had a great new program great rebates and could put me in the new car I want. After contemplating I decided to give it a shot and man do I wish I hadn't. As we walked in sitting down with the sales man he immediately started telling me what kind of car he would like to put me in and taking no consideration as to what my needs or wants were. As much discussion finally the man agreed to let us look at the Santa Fe that I wanted. Wrong color wrong interior and was very much over my price range. We spent an hour discussing price and payment, emphasizing that the price was several hundred more a month than we were willing to spend. We had made it clear exactly where we wanted to be and we're told it was impossible. My husband and I stepped out to make a phone call to another local dealership because they had the same car color and price we wanted for 4000 cheaper just to ask a few questions before we decided whether we wanted to continue business at Hyundai of Asheville or if we wanted to look more, when we were confronted by the sales man asking if I was calling another dealership said he would talk to them tell them there prices as he begins to raise his voice and become very confrontational. The sales man then walks away returns inside where my husband followed a few mins later to let them know we were leaving. My husband was then confronted by both the sales man and the financial service man who continued to raise there voice dictate everything they had previously told us, acting in an unprofessional and disrespectful way. The financial service man so rudely says to me that calling another dealership on his lot is like going out to dinner with my husband and calling my boyfriend. So I'd like to take this opportunity to say to the financial service man now when your husband is taking care of you at home you will have no need to search speak or date another man. Needless to say we did not purchase a car here and do not recommend this we to anyone. After my father n law purchasing 3 new vehicles and my sister n law purchasing a new vehicle we expected better service that we did not receive. I recommend not wasting your time at this place with such low class disrespectfull and unprofessional staff.


Amazing.

5
brittshank on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was super friendly and very accommodating to myself and my 17 month old son. They rocked ! I will definitely be doing my vehicle shopping there from here on out


Patience

4.8
kayla_childress_21 on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Neal and Drew had a lot of patience with me as I made the decision to trade my jeep in for a new Hyundai. Thanks guys!


Hyundai of Asheville

5
quesada1994 on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"I would recommend Hyundai of Asheville to any one as a very professional an efficient dealer who really cares for its costumers.""Itgreat pleasure to deal with them"""


Love A Sonata

4.8
maeckardt on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Enjoyed the experience. And love my new car. Staff was very friendly and helpful. Let me drive a few and then let me see the Sonata Sport which I fell in love with.


SERVICE

4.8
woodfin2019 on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

UNLIKE HYUNDIA OF HENDERSONVILLE WHERE I HAD BEEN TO THE SAME DAY MUCH BETTER SALES SERVICE OFFERED A LOT MORE OPTIONS HAD A PROBLEM WIH A CAR FAX REPORT ON MY TRADE IN WHICH WAS COMPLETELY INCORRECT WERE ABLE TO WORK THROUGH THE PROBLEM UNLIKE THE OTHER DEALERSHIP I WOULD HAVE TO RATE THE STAFF AS EXCELLENT


New Santa Fe

4.8
froyce on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very happy with the dealer experience. Staff and sales team were very knowledgeable and made the process of buying another Hyundai pleasant.. Would certainly recommend to al.


Sale man

5
slimguy_34 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He was a good sale man explain car very he work he explains financial price great I would seen people to Who looking for car


That's a First!

5
lmelton_01 on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second new car purchase. The sales and especially the service staff are so friendly and helpful that my wife enjoys coming to the dealership for maintenance appointments.


Hyundai of Asheville

5
meaganprice85 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our recent experience with Hyundai of Asheville was nothing less than awesome. We worked with Chris, who was extremely thorough, and really wanted to make sure our needs were met. We worked with Shannon with financing, who explored every option for us. We also had our two year old with us while car shopping, both Chris and Shannon were very understanding with our two year old, and tried their best to involve him.


Best Dealership in Ashevile

5
latonyak on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time buying a new car from the Hyundai dealership. They have made each one of my trips to purchase easy and I have walked away happy each time. They take the time to listen to what type of car you are looking for and help you to the best of their ability to find the perfect car. I will Most certainly be back in the future!


My

5
jammie1313 on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a wonderful experience purchasing my beautiful new fully loaded Tucson at Hyundai of Asheville. Jonathan was patient and knew the answers to all our questions. He was a pleasure to buy a car from! We will be recommending him to family and friends! Be sure and ask for him!


My new vehicle

5
saja6388 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came away with a brand new HYUNDAI Sonata with only 31 miles. The detailed it, filled the gas tank, and took my picture for Facebook. I would send all of my co-workers and family to this dealership


Thank you, Hyundai!

5
karen9 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great sales team! I am very happy with my new Sonota, and it was a great experience. I LOVED your dealership. Fantastic team, and they made the entire deal easy to understand. If there was a problem, they found a solution - QUICKLY, and to my satisfaction. Thank you for helping me get a new car that I love.


Pleasant buying experience

5
ZUCKER.RJ on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ordered my 2016 Tucson Limited Ultimate and got exactly what I wanted, no gimmicks no up selling, etc. Jonathan was excellent, patient, and knowledgeable about the vehicle. Took the time to answer all of our questions and concerns of a feature rich car, thoroughly. The buying experience was pleasant and fast yet thorough and not rushed.


Good experience

3.6
MFRANKIEDVM on 02/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 4.0

Generally a positive experience. Had guy (not the person who I met with to sell the car) greet me at the door of my car, which I thought was a little weird.


Very frindly

5
AXELSON.LARRY on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the sales person was not pushy ,let me make my own decision.I had a great experience.I will recommend this dealership to my friends and family.


cars.com document.

4.4
SJBJMEDICAL on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

using cars.com was to help save money. This was overlooked by dealership. This was to save time during the search for a new car at the dealership.


Amazing

5
ANGELAEHOWARD87 on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Superseded our expectations. We are elated and super thankful for the staff at Hyundai of Asheville for all of their hard work and honesty. Best car buying experience ever.


Hyundai of Asheville

5
AMANDALEIGH12092 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome dealership! Best one I have dealed with. Darion was awesome at explaining everything and working with us to complete the purchase. He went above and beyond then I ever expected! Have been putting his name out there for people to come see him at Hyundai!


Single women bewaire

1
Shame on you! on 01/27/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

My wife wanted to buy a new car and wanted to go to the dealership by herself. Hyundai of Asheville. We had a trade in and she thought it would be fun to go negotiate by herself. They belittled her and brow beat her on the trade in. She came home so upset that I wish I had gone. "Car Guys" How do they sleep at night?


Very friendly and not pushy!!!

5
MOORERAY6 on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very comfortable with the staff and the environment.I can honestly say we were in and out faster than I ever have in the past buying a vehicle.


Chris Rocks!!!

5
CACY.RAMIREZ on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best car buying experience! Chris is exactly what customers look for in a salesman. We very much appreciated his genuine character and will certainly send referrals your way! Thanks!


Awesome

5
JHARDY1962 on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place to buy a vehicle I will recommend hyundai of Asheville to any one looking to buy a new or used vehicle staff was great


To My Hyundai family

5
BHAUSLEY on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank for helping me in choosing another vehicle that fits.this is my second sonata and I love it .you have a wonderful staff from offering to assist in whatever we needed. Thank you


Excellent Sales Experience

5
TSTOOK7244 on 01/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are looking for an excellent deal on a new Hyundai, you may want to consider Hyundai of Asheville. They are a certified TruCar dealer in my area, and even beat the exceptional TruCar price. I highly recommend.


Easy

5
SHAUGHNESY.POSTELL on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, great relationship, great customer servce. Left satisfied and will refer anyone looking for a new car. Very knowledgeable about the vehicle we purchased and we love out 2015 Santa fae


short and painless!

5
STEPHENSDONNA on 01/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was nervous and thought we would be there all day but the process was complete in a few hours. They found me the perfect car! Thanks!


Outstanding Dealership!

5
PATEW828 on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding Dealership! I would recommend this dealership to any one and I plan on coming here for other vehicles in the future as well. Thanks!


Speedy sale!

5
MALICIOUSME143 on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The buying process for my new car want off quickly & without a hitch! Easiest car buying experience I've ever had, hassle free! Highly recommend Hyundai of Asheville!


Experience

5
TEASIALPULLEY on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved my visit with Hyundai I was able to leave with a brand new 2016 sonata The staff there was amazing and greeted me very respectful


So happy

5
STR8BGG on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We walked up and someone was right there to greet us. They took us right to where we needed to go. They worked with us and 2 hours later we drove off that day with our brand new car. It was a great experience , couldn't have asked for anything better. Thank you for everything


Great experience. Sales man was great Ben sager

5
JOHNWHEATLY on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great time at the dealership I am very happy with the deal and salesman he is a great sales man and I will be back


Great!

5
CARMENERILEY on 12/18/2015

Customer Service: 5.0

It was a great experience.I would recommend to anyone wanting to buy a car.All the workers worked hard to get me exactly what I was looking for and I drove away with my new car.


Outstanding experience

5
DOUGLASSWATTS4321 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not say enough good things about purchasing my car here. I will recommend Ben to everyone I know. I was blown away by the total experience!


Terrible experience

1.4
Frustrated Customer on 12/14/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

We had such a terrible experience with buying a used car from Hyundai. They only had a few repairs to make on the car initially, and it took them 5 days longer than promised. When we actually went to pick up the car, it was mass confusion with no one knowing what was going on and long wait times again. As we were ready to pull out, the rearview mirror, that they had said they fixed, broke again. TERRIBLE!!Very disappointed and will choose a different dealer next time for sure.


Review

5
FIREMANBILL3361 on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought 9 cars here and we have always had the best service. They always work with us and get our payments at the right spot. We will continue to do business with them as their customer service is outstanding.


Pleasant buying experience

5
SHEGARDNER on 12/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the most pleasant buying experience we've ever had at any dealership. We will definitely work with Chris again and recommend Hyundai of Asheville.


Very helpful. Learned a lot.

5
NICHOLAS.BARKER27 on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very helpful. Always trying to find the best deal for me. Being as though this was my first purchase from a dealerships learned a lot


excellent service

4.8
DEIDRAHARRIS on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hyundai employees are very professional and I really enjoyed there service. They made me feel good about the decision we made they will always be number one. Thanks!


I would like to take a moment to thank Jose "Lupe" Maynez.

5
davila2118 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was really in need of a great car and Jose did everything in his power to get the right car for me.He was very friendly and answered all the question i asked him. I had a really good experience. I really like my new Ford Escape that Jose hook me up with and i just would like to say thank you Jose.


I was pleased with the attention I received, immediatly from

4.2
Mountain Dweller on 11/17/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

I needed a car to drive in the Ice and snow in the mountains, the salesman Jose was there immediately to explain the different types of all wheel drive, he was polite and patient, I had not intended to buy a car that day, however two hours later I walked out with my new Dodge journey.Thank you Jose


Good deal

5
BILL.LUQUIRE on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman and all involved were friendly and knowledgable about theit product. They were able to answer all questions . I was very well pleased with the price.


Excellent

5
Car Buyer on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my new car. Chris was patient and thorough and great to work with! He made sure I knew how the car worked before I left.


Very good!

5
DALLASMAN_JJMAN on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very quick to help, work with, and deliver. Gave any info and went out of their way. I would use them again in a heart beat.


Great job Hyundai of Asheville

4.8
ANTHONYMSPD on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hyundai of Asheville did a great job! This is my second purchase and hope to keep my business with them. If you are looking to buy Hyundai give them a try thanks


Management is less than honest

1
Bill Hill will lie to you on 10/31/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Be careful if you buy a car from this dealership. Once the cell is made they will not help you with any problem that arises from your new vehicle purchase


There's no better Hyundai dealership than hyundai of avl!!!

5
WILLIAMS.DR.91 on 10/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was hesitant about going to a dealership, as its on my list of least desirable places- next to the dentist, but hyundai of asheville was a pleasant surprise. Chris Cwik made me feel welcome and comfortable. I felt like more than a commission check. He showed me the cars that fit my wants, and even more so, my budget. I feel as is I got the best deal for my new Sonata. Ryan Nazionale explained all of the paperwork and options I had in a clear and pressure-free manner. This is by far the best experience I've ever had at a dealership. .. or dentist. I'll definitely recommend hyundai of asheville to anyone I meet.


I had a good experience and it was great service

4.8
PAYAMRAZAGHPOUR on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was my first time to buy a car from Hyundai of Asheville , I got the car that I like it and customer service was great , sales man was very kind and helped us to find out what kind of car we can get and we are happy to have this 2015 sonata ...


Great Buy

5
TWANANESBITT2468 on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really felt at ease at the dealership. Ben was very knowledgeable and worked with me to get me the right vehicle with everything I needed. I would highly recommend Hyundai to everyone I know.


Oustanding Buying Experience

5
ERICWATTS2012 on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved everything about this experience. I am so glad I got the car I wanted at the price I wanted. I will recommend this dealership to everyone I know!


My first brand new car.

4.8
terrikhat on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought my 2016 Hyundai Elantra a few weeks ago and I am very satisfied with the service I was given at the dealership. I worked with Darion Burgess who did his very best to make sure I was satisfied and he got me out and finished as soon as possible since I had originally just come for an oil change.


Darion Burgess is Amazing!

5
Ruth on 10/15/2015

Customer Service: 5.0 Buying Process: 5.0

I had the pleasure of buying a van from Darion over Labor Day Weekend! Darion responded to my phone calls within hours and was very helpful with whatever question I had for him. He knew that I was on a time constraint and moved the purchase along quickly. When I had not yet received my Title when my 30 day tag expired, Darion investigated the whereabouts of my paperwork. Within a day, my paperwork was overnighted to my local Title Bureau. I almost wish I needed another car just so Darion could be my representative!


Darion Burgess Tops the List!

5
Ruth on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of buying a van from Darion over Labor Day Weekend! Darion responded to my phone calls within hours and was very helpful with whatever question I had for him. He knew that I was on a time constraint and moved the purchase along quickly. When I had not yet received my Title when my 30 day tag expired, Darion investigated the whereabouts of my paperwork. Within a day, my paperwork was overnighted to my local Title Bureau. I almost wish I needed another car just so Darion could be my representative!


Finally a dealership that knows how to treat somebody well

5
cwo02acr on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle I have purchased from Hyundai Asheville and the young man that help me this time Darion was an extremely nice young man a real go-getter worked very hard for me and I purchased a Santa Fe ultimate package and he really worked hard and got me everything I ask for at a price that I was more than happy with and has been there ever cents with any problems I've had and provided me the most excellent service I have to say I've never been more happy with the vehicle I absolutely adore this SUV I wouldn't trade it for the world and if I do trade which I'm sure I probably will because I enjoy trading vehicles I will definitely go back to this dealership and to Darion because he absolutely provide me the best service of any of the dealerships up traded with in the past 10 years which has been several dealerships I'm a disabled veteran and I do not put very many miles on the car so I expect good trade-in value for my car and also expect good discounts and good quality and to be treated right as a veteran and I got everything I asked for and more and proper respect from Darion Who also served his country and is a veteran which means as much or more to me than anything so thank you sir for serving your country and thank you for being such a good friend and sales person


Helpful & efficient - great visit!

5
Hot1019A on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the perfect car at the right price for my budget. Darion was knowledgeable and able to answer any questions that we had. I will definitely send my friends here.


You Feel Like Family Here!!!

5
geosguy on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased 2 new vehicles from Hyundai of Asheville, and they will be our only dealer in the future (2011 Sonata, 2014 Elantra GT Sport). We dealt with Billy Hill with the Sonata and it's no wonder he is Sales General Manager now! Mary Ann Leavins is a real charm! She helped us pick out our Elantra, and she doesn't "sell" you a vehicle, she helps you BUY one!!! Shannon Hudson and Will Kuhn are the best at what they do. It will be very difficult to find a better vehivle for the price or a better dealer anywhere!


Most Excellent Experience

5
GARY.SUTTLES on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasure working with Robert and Ryan and I would certainly recommend them to anyone shopping for a new Hyundai or car. Robert's follow up after the sale was excellent.


Great job!

4.8
JOHN_LANCE on 10/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very friendly staff, very smooth and hassle-free process. Would definitely come back to buy another car here in the future. Chris and Ryan did a great job explaining everything, it was a very enjoyable afternoon.


worth the war?

2.8
WOWHORDECF on 10/03/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 4.0 Overall Experience: 3.0

the car i got at the end was what we wanted it just took to many times to visit and felt more like a war than buying a car. service department has trouble communicating and seems to take there time. the sale people seem very nice if they stay on track and stay away from there management. hyundai seems like a good brand this is my third car i have got from them but makes me not wanna try for a fourth unless things change. finance department seems to be there best part and nicest


Wonderful!

5
DHAILE0 on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealership was great to work with and I continue to receive emails to make sure everything is going great and I appreciate the special care they have given.


About what you would expect...

2.8
CODYLEDFORD on 09/30/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 3.0

Pretty much an average dealership. Didn't go over all the details of leasing very well. Once we got the car, we realized that the inside of the doors were filthy...but nothing damaging or nothing we couldn't fix. When buying a new car, you would want it clean though.


Best Car Buying Experience

5
INMANSCDAD on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Braswell and the staff delivered what two local dealers in South Carolina could not deliver. They went to great lengths to get my wife's new Tucson from Indiana so she could have the color and option package that she wanted. They kept us updated through the process without being pushy. The paperwork was pre-prepared and took 15 minutes to sign and deliver. Worth driving an hour to purchase from them. Will definitely recommend Robert and Hyundai of Asheville.


exellent

5
KHWB36 on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

she is a very Costumer friendly person and knows her business very well. I deal with her any time again!--I also like how clean your facility is.


Fast and professional

5
TruckerDave45 on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Saw Darion Burgess on Facebook and was following him and saw he might could help me out so called him and within no time it seemed he had me a deal..I'm traveling from California and will in the future if more purchases.r needed ...very courteous and professional ..thank him and the crew he works with for all the help..


Hyundai of Asheville is great

4.8
KUMCINTYRE on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jonathan Gonzalez is awesome! Go see him! He's really friendly and low pressure. He is well educated about the cars and is good about matching you with the right one.


it was great

5
RD24BAMA on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

it was a good experience will recommend this dealership and Darion.every one was very friendly.after i bought my car other salesman came around and shock our hand


Purchasing experience

5
GBARNES1220 on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will recommend this dealership to everyone. Mary Ann Leavins was very professional in the total purchasing experience. I have purchased 2 vehicles from this dealership and have had 2 great experiences.


Great

5
JCONNELL66 on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I left very happy and that's what I wanted!!! Called ahead,asked for numerous options on a 2015 Tucson. They had what I asked for ready when I arrived.


Awesome

5
REGINACURTIS on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came into the HYUNDAI OF ASHEVILLE with no to low expectations. Figuring we would probably come out with a used car if lucky or some information on what to do to be able to even trade our SUV in. Unfortunately our SUV had been causing enough problems like loosing power in the engine to just about conking out intraffic almost causing accidents a few times. When my wife told Robert Braswellwhat was going on, he never sounded like a salesman but someone who was moreconcerned at getting us out of the SUV and into something safer. He did just that and between him, the owner, and Ryan Nazionale we were put into a brand new car with payments comparable to the ones we still had on the SUV and no longer had to worry about the problems with our previous vehicle. I have never been treated like someone cared at a dealership before, and not only do I recommend others check them out, but we will be doing so again in the future.


Great!

5
MALFONSO5732 on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was awesome! They all tried their best to help! They work with you and show no sigh of Rudeness. They are amazing! I would definitely go back!


Love Hyundai of Asheville!

5
niki1 on 08/29/2015

Overall Experience: 5.0

Ben Sager sold me my car, please see previous comments, on previous page..Ben was awesome, respectful, professional, polite, convincing, a great sales man. The very BEST. Thank you Ben!


First time buying a new car

4.8
BROOKEDBRIDGES on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The amazing group of employees that assisted me in purchasing a new Tucson were kind, funny, friendly, and incredibly helpful. I don't think I would be able to have another experience as smooth as this one was with any other dealership. So grateful for how hard they were willing to work to make it possible for me to get this car.


car purchase

5
MABRYDNAX2 on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service! ! Excellent dealership. Will refer others and purchase here again! Mary Ann was wonderful to work with. This is our second vehicle purchase with her and both were excellent!


Surprise to experience a different kind of dealership. A++

5
RICARDOSROD on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Never in all my years has a dealership experience been so stress-free. The staff is genuinely gracious, hospitable, and patiently take the time to be thorough in answering questions and concerns. Simply a surprisingly wonderful experience.


In general a good experience.

4.2
MHART0 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Mary Ann is a good sales representative. My brother was able to buy a top of the line 2016 Sante Fe at another Hyundai dealership for less than my purchase of a 2015 mid line Tuscon.


Hyundai of Asheville...

5
BKBZDAD on 08/23/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

...worked with me to get me what I needed. A previous dealership wouldn't. Hyundai of Asheville wanted to sell a vehicle. And they did so without robbing me or getting me into a vehicle that wasn't of quality.


Thanks Chris

4.2
JESSICA.ZBYLUT on 08/11/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Chris was very helpful and great to work with. He is an asset to your team.Thank you for all of your help Chris we are very happy with our vehicle.


I love Hyundai!

5
JORDYNNCOND on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never thought I would drive a Hyundai in my whole life! When I was looking for a new car, I went to skyland ford and jeep Chevrolet. I left both dealerships unhappy and empty handed, I felt like they were not being honest and that they were not helping me find a car that fit my needs/wants, they just wanted to make a sale. I came to Hyundai and told Drew exactly what I was looking for and he came to me with the best car I had driven all week! I never felt pressured or stalked when making my decision but I know I made the best one!


First place to go

5
CUTHBERTSONL8 on 08/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had two new cars in the last three years. They both were Hyundai and bought at the same dealership. The right place to buy!


Hyundai of Asheville

5
MARNISTOCK on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership provided a friendly and professional atmosphere. I am more than satisfied with my new vehicle as well as the customer serivce I recieved, and the overall experience at this dealership.


Great buying experience

5
DARLINGJJ on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These folks really want to help you find the right car for the right price! Everyone made me feel welcome, from the service and detail department to other sales personnel. Would definately recommend. Worth the drive from Tennessee!


Wonderful

4.8
LISA.PAGEL on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very pleased with my experience. Everyone was wonderful to work with and explained everything that my vehicle was equiped with. I am enjoying my car!!


Excellent

5
ANNOCAKE on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Cwik is a very knowledgeable and professional salesman. He made sure I had all the info about my car and answered all my questions. I am very pleased.


In short things were great only this part of the response se

5
CHETDAMRON on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything is great! This last part of the survey was confusing but except for this glitch, we had a very good experience purchasing our new Hyundai. Chris Cwik was a great man to work with and a thorough salesman, he made us feel genuinely cared for. Thank you for your services.


Staff was friendly. Cut & dry. Honest. Accommodating!

4.4
TAYHIGDON on 07/26/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The sales staff and management were very friendly and up front about everything. They listened to my needs and were very accommodating and understanding of my tight budget. I appreciated that i never felt like i was being scammed or lied to like the vibes that other car dealerships can give off. They follow up with me and try to be as timely as possible always. Thanks again Hyundai of Asheville :) -Taylor


Easy to make an honest deal with

4.6
ALEXSCOLARO on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Best salesman I've ever worked with. Would recommend this dealership to all my friends and family. Robert is an honest and very fair salesman. I hope the service dept is just as good. I look forward to the future cars I purchase ..


review

4.8
MJKOOLES on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everything went well. My husband brought me by to look at what was available. I did not realize that he wanted to buy a car that day.


Second time I purchased a vehicle from this dealership

5
cwo02acr on 07/22/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second time I purchased a vehicle from this dealershipand I was not disappointed this time once again it was as pleasant as the first time there's a great crew they're good people


Wonderful

5
MEREDBRY on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience . Chris is wonderful. Will recommend to everyone who is searching for a New car The service is great, the cars are reliable and stylish and I will definitely be back for My next car!


Exceptional Experience

5
CHRISTOPHERDULA69 on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MaryAnn and Ryan provided us many options to reduce my wife's car payment. She was laid off in June. They both worked with us to provide us a new car with a lower payment. We are very grateful for their kindness and help to make our situation better.


Now I know why this dealership gets great reviews.

5
HappyNAsheville on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my fourth Hyundai I have purchased, and I can say this is by far the best dealership I have had the pleasure of doing business with. I say pleasure, because of the friendliness and absolute fairness they treated my granddaughter and I. They went above and beyond what I expected from a dealership. We drove away with a brand new 2016 Santa Fe Sport and feeling like part of the Hyundai of Asheville family. Thank you you all for the experience.


Fantastic!

5
BLAPPING13 on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would strongly recommend that anyone who is need of a car to go and visit Chris Cwik's team at Hyundai of Asheville. Wow! You will not leave disappointed nor cheated!


Rewarding

5
SPEGG69 on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They have everything you need in cars & service. HYUNDAI beats all other dealers in the area with the best car for the money and style.


Poor poor customer service

1.4
Carfella333 on 07/13/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Bought a sonata for my gf. A 2011. Withing 2 months the battery died and had to replace a starter. Battery died in the middle.of the night at the beach. Had it towed back to rental house. Not day called hyundai of asheville. They said they would reimburse me for the battery when I got back as it was literally just days after the purchase. They refused to when I got back. The manager who i beleieve is an owner got upset because i called him out on his poor business intellect a d customer service. Had some noises coming from the motor and ac. Dropped it off. They couldn't figure out the problem so they told me it was fine. Asked to talk to manager but he was still pouting over the last conversation we had and wouldn't come out because he knew I wasn't dumb enough to buy into his bs. Took it to another hyundai dealership and they figured it out almost immediately. These guys are incompetent and far from honest. The Manger thinks he is pretty special bit I think it's because his dad is the owner. Just bought two new cars. One for me and one for work. Went to Jim barkley and they were absolutely amazing to work with


the future ate the past and we waited for Dru

5
Vickey Monrean on 07/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dru worked very hard and Kevin very hard as well. Dru was going to talk to my Mom yesterday. What he doesn't know to day is I'm chomping for an orange velocitar or have my eye on that blue car in the rear of the dealership. See Dru it's always a mystery.


great salesman

5
CC4TOTS on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

our salesman explained everything to us in a clear manner which was easy to understand. He was friendly and his knowledge about the company was great.


Salesman experience

5
KKIRK0898 on 06/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience. We enjoyed our salesman and believe he was an honest man who cared about what our family needed and was looking for in a auto purchase.


No pushy salesman

4.8
DONNA60FRAZIER on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Happy with the salesman for a new guy he did well he knew about the car and new what type I was needing for the winter time


new sonata

5
JENNLOCH420 on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales rep. Robert was very helpful with helping us trade our 2012 sonata for a new 2015 sonata sport. I recommend that if you plan to purchase from Hyundai of asheville, deal with Robert because he's not a pushy salesman. :)


poor

2.6
JESSIEBUG12 on 06/16/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 3.0

no contact after sale even tho requestedcalled several times to dealer and sales person and no response from either one very disappointed with after sale contact


Great car buying experience from Jonathan.

5
TREYSLAGLE on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our first Hyundai. Worked with Jonathan, super nice salesman. If you go here I would ask for him. Overall great experience. He worked the deal with Billy who was great. And Ryan treated us very well in finance.


Great

5
SHAWN.WEBB0803 on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great experience they did everything they could to get us a new car. Great people. Great service great car. Clean helpful quick easy nice wonderful


Great experience!

5
ANGELA.HIPPS on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was out shopping, getting ready for a new job and my car started to overheat. Had been thinking of trading for awhile and was very interested in the Hyundai Veloster. I decided to go see them in person. Darion came out to greet me was very friendly and professional. I test drove the car and ended up buying it that day! Love my new car and Darion was the best salesman ever! Great experience!


2016 Elantra

4.4
TDAAHUGH on 05/28/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank you for the overall experience. We love the look of the new car, it performs well and is spacious for the size. Great mileage.


Great experience

5
SKIBURG on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Coming from someone who just wants a dependable car at a good deal I was extremely satisfied with my treatment. Good people and good cars.


Santa Fe Sport

5
CCANIMAL on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson Jonathan Gonzales was friendly, helpful, and worked hard to find the exact car and color with the options that I wanted. It was a great experience and as the car basically sold itself I was still impressed with this particular dealership and its staff. No gimics.


Lack of explanation of vehicle

3.6
BOBALLEN83 on 05/21/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

Since I am an old man and not technically inclined, I feel that the sales person should have spent more time explaining the intricacies of the vehicle and how to operate the various systems. He also should have made use of the manual to explain. At first I couldn't find the manual but eventually found it in a dark corner of the trunk the next day at home. Frankly, if I had realized the absence of a cd player, I would not have purchased the vehicle as I already miss playing my music.


Great Visit

5
Dakota on 03/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My visit was exceptional. The service was at a higher standard than normal. Darion was truly exceptional, answered all questions I had. ^_^ Great Work!


Ask for the invoice

1.7
Shrewd Dude on 02/15/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Ask for the invoice. They will give you the runaround, and then give you THEIR own fabricated invoice, not the one that reflects how much it cost them to purchase the vehicle from Hyundai. Do your homework before overpaying.


Surpassed my highest expectations!

5
ESIESE on 02/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never expected such a pleasant car-buying experience. I set up an appointment online to look at Elantras and could not have chosen a better rep than Krystal. We had a great honest sit-down conversation where she was able to determine my needs and wants in a car and my budget. I felt like I could tell her anything, no pressure or sense that she was going to push me into something I didn't want or couldn't afford. Based on this conversation she picked out the perfect car for me, had a great test drive, and she was able to answer my questions and explain everything in words that made perfect sense to me, no spec-heavy tech talk. In the end I got a fantastic lease deal on a 2015 Elantra that fit perfectly in the budget I gave Krystal. I felt like Krystal had my back the entire time, was completely honest with me, and went above and beyond by surpassing my best expectations. I feel like I leased a car from a most trustworthy friend. As long as I have a rep like Krystal, Hyundai of Asheville has my family's business for life.


excellent!!!!!!!!!!!!!!!!

5
teresa on 02/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a vehicle at Hyundai of Asheville was the best experience I have ever had., One of the best sells woman ever.Krystal is the best she worked 2 days on getting me a vehicle. I cant remember everyone that helped her but they were several sales people that helped. These sales people make you feel welcome and like you are family I felt right at home and very comfortaable. They are the best. I very very highly recommend anyone with good or bad credit to go here because they go above and beyond to get you a vehicle. I also would recommend Krystal Rankin she is great!!!!


Great Experience

5
Carla M on 01/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I started my search for a Certified Preowned Vehicle online. I inquired about several vehicles and Nick Dimitris answered my inquiries very promptly and professionally. I met up with Nick at the dealership. He was very polite and knowledgeable. He patiently listened to my wants and needs and answered all my questions. He showed me several options that met my needs and worked very hard to come up with a solution on a vehicle that met my needs and my budget. Nick was very personable and it was a true joy to work with him. I would highly recommend Nick Dimitris and the Hyundai of Asheville dealership. Carla M.


Great visit!

4.6
jlsdw828 on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I went in today to see what my options were for a possible trade. Even though I did not end up purchasing a car, I had a great experience. Nick, listened and show me my options. He also respected my decision to wait. Would definitely recommend.


awesome

5
a14genesis on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great sales person did everything possible to make my dream car become reality. I would recommend nick to anyone on there visit to Asheville Hyundai


Great dealer

5
Mbfpguru on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Dimetris took great care of us and was honest. Sold is us two cars , both were the ones we wanted and the buying experience was painless unlike where I bought my prior vehicles


Nice Job

4.8
KarenBrian on 01/31/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

Nick did a nice job and was very professional. Will was also helpful answering questions and making sure the used car that we purchased was in good condition.


Good sales experience

5
John on 01/31/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick was very professional and thorough. He answered my questions in detail and from the very beginning of our meeting, he concentrated on learning my desires and then matched them with a vehicle that I would be satisfied with. He was very prompt in meeting me at our prearranged time and overall presented information without any high pressure. After I actually take possession of my new car, I may have additional comments.


Awesome Service department

5
Mbollinger25 on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to say this dealerships service team is second to none. They are extremely friendly, professional and go out of their way to make your experience the very best. I would like to say Will and his partner, I believe Casey, are awesome and I would highly recommend this dealership as a result of my experience with them.


Great Experience and Great Salesman!!!

5
Carla on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started my search for a Certified Preowned Vehicle online. I inquired about several vehicles and Nick Dimitris answered my inquiries very promptly and professionally. I met up with Nick at the dealership. He was very polite and knowledgeable. He patiently listened to my wants and needs and answered all my questions. He showed me several options that met my needs and worked very hard to come up with a solution on a vehicle that met my needs and my budget. Nick was very personable and it was a true joy to work with him. I would highly recommend Nick Dimitris and the Hyundai of Asheville dealership.Carla M.


Excellent service

5
Mimi on 01/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had my 2013 Santa fe serviced here. I was very happy with the quality of the service. The service technicians were friendly and knowledgeable. I was happy with the over all experience with this service.


First Class Salesman!!!

5
Diane on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We owned a 2009 Santa Fe LTD and went in for routine maintenance. Even though we were extremely happy with the car, the thought to trade at this time had been on our minds. I noticed a very professional and caring salesman (Nick Dimitris) while we waited for service and approached him to discuss purchasing a new Santa Fe. That turned out to be the best move we made. We discussed our thoughts and needs with him and he immediately began to find us a solution. Even though our process turned out to be a very complex one, he never lost sight of our needs. It was truly a joy to work with him and would recommend him highly.


Wonderful and Pleasant Experience!!!!!!!

5
Alice S. on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first minute that we pulled onto the lot, and got out of our car, we were met with a very polite greeting from a salesman, Nick Dimitris, who turned out to be a jewel. He was totally professional, knowledgeable, and so very patient with all the questions that my husband and I asked about any vehicle on the lot. We informed him of what we were looking for and he helped us to pinpoint the correct vehicle for us. We were very comfortable with the whole negotiation process, and he was so patient and understanding when we decided to "sleep on it". When we called him back the next day to finalize an agreeable price, he took care of everything and had the papers ready to sign soon after our arrival at the dealership. I was impressed with how personable he was and actually the whole dealership, from beginning to end. I would definitely recommend him and the dealership to anyone that's in the market for another vehicle, new or used. Alice S.


Exceptional

5
ed on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Dimitris was the most creative and passionate salesman I've had the pleasure of working with. He provided everything I was seeking in a more than complex situation. The entire team from service on has been uniquely kind, considerate and cooperative with a sense of humor no less.RegardsEd


Painless

5
Mulligan on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We looked at this car online and it was as Nick told us when we talked over the phone. He sent us additional pictures to be certain it was in great condition before we made the 2.5 hr drive to Asheville. We are looking at a very similar car that was closer to us, but Nick worked hard to get us the deal that made it worth our while to make the longer trip. When we arrived, the financial details that we discussed on the phone were as expected - no surprises thank goodness. My daughter was pleased with the car we purchased from Hyundai of Asheville, and we had a very painless experience purchasing this car.


Wonderful Customer Service

5
juliaholt91 on 01/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Will and Kasey have excellent customer service and always make sure that my car is in the best condition! They are both so knowledgeable and have helped me make the right decision when coming in to get my car serviced. Not only are they knowledgeable, but they both are very personable and make their customers feel at ease.


Great Customer Service

5
Victor on 01/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had two experiences on two purchases and both these employees were awesome. They were patient and extremely knowledgeable. Thank you for a great experience.


Surprisingly fun and easy!

5
elron hubbs on 01/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had something very specific (and apparently hard to find) in mind for my used car purchase: hatchback, stick shift, low miles, financing limits... and I ended up with a basically brand new car in my price range from Hyundai of Asheville thanks to Nick Dimitris. I love my little Elantra GT Hatchback. She's like a classy spaceshift that's fun to drive. Mileage so-so thus far. Amazing service and impeccable fashion have combined in Mr. Dimitris to make car purchasing fun rather than terrifying. In an overbearing world of "salesmen", his gentle tone is a definite bonus. Thanks for your help Nick; I'll be recommending you and Hyundai of Asheville in future! I can't rate the quality of work yet, as my "used" car hasn't needed any service.


great experience!!!!

5
taranford25 on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking for an AWD car and wanted to trade my small car! Nick Contacted me right away and help find my daughter and I the perfect car for us! He was such a great help and very professional!! I would definitely recommend nick at Hyundai for my friends next car!!! Thank you very much!!! Tara


Always a Great Experience

5
amberah15 on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We enjoy having our car serviced at Hyundai of Asheville. Will and Kasey make it an easy and pleasant experience and always take great care of us.


Outstanding Customer Service

5
Victor on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had two experiences on two purchases and both these employees were awesome. They were patient and extremely knowledgeable. Thank you for a great experience.


service

5
kristen3310 on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always enjoy getting my caR serviced heRe. Will and Kasey are very attentive and pleasant to work with. I definitely recommend hyundai of Asheville to anyone!


Great

5
Brian on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really appreciate the helpfulness and low key approach to the sales process. It's been awhile since I purchased and so I was appreciate of Nick's no pressure style. Thanks!


Awesome Sales Associate

4.8
Ellen on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience with Hyundai of Asheville was awesome! It all began with an advertisement I received in the mail. Knowing that we needed a second vehicle (we have an SUV), I needed something that I could run errands and do other things that required vehicle transportation; I called and made an appointment. Krystal Rankin was the sales representative that sat down with me. I told her my needs. She showed me several used vehicles (which was what I wanted), When she brought out the Nissan Versa hatchback, I loved it! It's just right for me, my husband can ride in it comfortably (which was important to me)! I thank Krystal for her professionalism, patience and attention to what I needed!Thank you Hyundai of Asheville and Krystal Rankin!


Love the Service Team at Hyundai of Asheville

5
Hyundai Mom on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my car in to be serviced and was greeted by a friendly courteous young man! He promised quick service and explained exactly what they would do and that is exactly what happened. I love that i get exactly what i expected, knowing if anything else were to go wrong, they would explain the process before starting. I love my Hyundai of Asheville Service team! They ROCK!!! Why would you go anywhere else?!


Suprisingly fun and easy!

4.8
elron on 01/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Nick found exactly what I was looking for! I had something very specific (and apparently hard to find) in mind for my used car purchase: hatchback, stick shift, low miles, financing limits... and I ended up with a basically brand new car in my price range. Amazing service and impeccable fashion have combined in Mr. Dimitris to make car purchasing fun rather than terrifying. In an overbearing world of "salesmen", his gentle tone is a definite bonus. Thanks for your help Nick; I'll be recommending you and Hyundai of Asheville in future! I can't rate the quality of work yet, as my "used" car hasn't needed any service.


Best Experience ever

5
sherri7755 on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best experience dealing with my sales person Nick Dimitris. He was always very helpful and took care of all of my needs. The dealership was also very helpful and took care of all my needs. Both my salesperson and dealership were kind,friendly and went out of their way. I give 5's all the way to both of them. Good Job!! Sherri Schwartz


Very pleasant experience

5
Jay on 01/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my new car there and have taken it back for an oil change and then a problem they corrected. Great service, friendly people and my car was fixed in much less time than first expected!


Excellent Service

5
pkjackson on 01/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kasey did a wonderful job and taking care of my problem in a timely manner.He kept me informed and updated throughout the process.Many Thanks Kasey!


$36,377

Mileage: 10

Color: White

Transmission: Automatic

Body Style: SUV

City: Asheville, NC

Engine Type: 4 Cyl

$37,021

Mileage: 7

Color: Black

Transmission: Automatic

Body Style: Pickup

City: Asheville, NC

Engine Type: 4 Cyl

$46,309

Mileage: 9

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Asheville, NC

Engine Type: Electric

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