Hug Chevrolet

5.0
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Another great experience

5
G. Shevlin on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my fourth experience and all have been phenomenal. I have recommended and will continue to recommend people here. I will be back.


Great Experience

5
Tate C. on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone on staff was so helpful and truly tried to accomodate my needs and wants. I've told everyone that will listen how great they were and that they should give them a chance on their next purchase!


Hug is the Best of the Best

5
Eric on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Once you buy from Hug Chevrolet Buick GMC you will realize that buying a vehicle can be stress free and no pressure. Best purchase experience I have ever had. Incredible people who truly care about the customer. I dare anyone to find a dealer better then Hug!


100% Satisfied!!!

5
Jarrard Copeland on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Absolutely the best buying experience I have ever had. The salesman, Waylon, was very professional while at the same time very informative, courteous and anything but pushy! It was the most comfortable I have ever been while purchasing a new vehicle. I will definitely, and already have, recommend Hug Chevrolet to anyone I know who's in the market for a new vehicle!


Hug Chevrolet Charleston, AR great job

5
Tom on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The appointment was on time, not a long wait for the service to be completed, and I received further instructions on some of the options available in my truck. Went very well, and I am happy with the service


The bar has been set high

5
James on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hug GM sets the standards by which all other dealers should follow. The sales staff was extremely knowledgeable, friendly, and there was absolutely no pressure. Buying from Hug GM was a very pleasurable experience. Working in the customer service industry I recognize quality service, and that is exactly what I got.


Loved our experience at Hug

5
Jerry and Brenda Shaffer on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quiet , clean , salesman was great , the best Truck buying experience anyone could have. We have bought our last 6 Trucks there what do you think that says?


Loved our experience at Hug's

5
Jerry and Brenda Shaffer on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

service and sales departments are the best in the River valley , all our vehicle are serviced at Hug's and we have bought our last 6 trucks there, someday it will be 7.


Waylon Horn is awesome!

5
Cory and Jessica on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Waylon Horn made our car buying experience awesome. It was easier, faster, and less stressful than any car buying experience we've ever had. There was no pressure and nobody tried to push us in a certain direction. Waylon simply asked us what we were looking for, and then did a fantastic job of making everything work out as we needed. Thanks for everything Waylon and everyone else at Hug!


Shirley Young Booneville Ar

5
Shirley Young on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the beginning my experience with this dealership has been greatThe sales team worked hard to provide an acceptable sales proposal The Service Department has always provided great service They are always prompt


Outstanding buying experience!

5
T Everhart on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was an outstanding buying experience! The General manager Eric Keddie and sales consultant Alissa Lea were amazing, they are very knowledgeable and very professional in all aspects of our purchase. You could tell they take pride in treating you like family. The dealership was very inviting and spotless. In all of my years purchasing automobiles this by far was the best experience I have ever had. They set a standard that all other should follow!


Efficient service and customer care

5
JKP on 05/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Exceptional service from our sales associate. She was efficient and worked hard to work out details of our transaction that was complicated. We are very happy with customer service here and would buy again.


Thank you Waylon Horn!!!

5
Happy new car owner on 04/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Waylon Horn was our salesman. He did a fantastic job of leading us to the vehicle that fit our needs. He was overly helpful, and went well out of his way to make sure we made the right choice. The process couldn't have gone any better! Thank you Waylon!


$56,130

Mileage: 4

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Charleston, AR

Engine Type: 8 Cyl

$40,930

Mileage: 2

Color: White

Transmission: Automatic

Body Style: Pickup

City: Charleston, AR

Engine Type: 4 Cyl

$22,700

Mileage: 10717

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Charleston, AR

Engine Type: 170 hp 1.5L I4

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