Honda of Danbury

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.5 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.8


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Honda of Danbury ct

4.8
Mr and Mrs Terry Carroll on 09/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Great place to buy a car every one is so nice and helpful!! I love the fact that they show concern for their customers!! Honda of Danbury is very clean and reliable place!! They are just the best around!!


Go somewhere else

1.7
Eva M on 08/26/2016

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 2.0

This is the first and last time I would ever use Danbury Honda. They took advantage of me by selling me a coverage plan that is really expensive and promised me things that were not true. I've also had my car at the service station 3 times already for repairs on a brand new car. Run fast! Do not do business with these people


Service

5
dave on 06/30/2016

Overall Experience: 5.0

Visited this Honda dealership for the first time to have an issue with my moonroof looked at. I scheduled my appointment for 8:30am, and when I arrived, they were all set to bring my car into their service bay right away, confirmed the issue (moonroof wasn't closing completely), and said they would diagnose and gave me a specific time at which they would call me with the diagnosis and solution for the problem. To my surprise, they called exactly when they said they would, and had a solution in place. They had me back on the road the same day. My car also had a couple of outstanding recalls, which they brought to my attention and also took care of for me while it was there. In summary, I felt the service was prompt, friendly, and they delivered on their promise. I will use them again the future.


Efficient and great service

5
Ip atty on 03/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had not owned a Honda for over ten years. But Honda if Danbury was as pleasant a place with easy to deal with people as I remembered it to be. Honda makes a great car but having a good local dealer is almost as important. Honda of Danbury remains a great dealer.


Honda Of Danbury

5
Gordon on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just exchanged one leased Honda CRV for a 2016 Model. Our sales rep John was great. He was attentive, friendly and focused. We've always had good experiences with Honda of Danbury (sales and service) and this one was no different. i would highly recommend them to anyone


Purchase of a Cerified Honda

5
Frank on 02/01/2016

Buying Process: 5.0 Overall Facilities: 5.0

The reason for my purchase of another Honda from Honda of Danbury is due to the experience I had buying my first vehicle from them in 2009. It was a 2004 Accord and after owning it for about two weeks the odometer stopped working. Taking it back to your service department they found that wires had been chewed by some animal. Did it occur before my purchase or after? Good question. However Honda of Danbury gave me the benefit of the doubt and went ahead with the repair, at no cost to me. The customer came first. I liked that. So when I was in the market for another car who best to go to? Honda of Danbury, of course. Another good car buying experience. Angelo Gutierrez showed my wife and I the car we were interested in. He was knowledgeable and straight forward. He addressed all our concerns and made us feel comfortable in a purchase, that for us, was considerable. Im sure we will enjoy our new Honda for many years and return for another when the time comes. Thank you.


Excellent Experience

5
DJ#2 on 01/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a used 2012 C.P.O. Civic. Competitive pricing and a reasonable staff took the stress out of buying a used car. Traveled an hour to find the right car and was not disappointed with the result.


Honda CRV

5
Dorothy D. on 01/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesperson, Dara Necef was very knowledgeable about the cars & patient with us. Helping us find the perfect model for our needs.


Great experience!

5
Kelly on 01/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased a 2015 Honda Civic in December of 2015, and I absolutely love it! I have never gone through the process of financing a new car before and the sales associate who worked with me, Don Shelden, was very professional and walked me through every step. He even called various insurance companies to find me the most competetive rate, wow! The whole process was so quick and easy, and Don had everything ready in time for me to drive my new car home that very same day. I was very impressed!


Service

1
Jazz on 01/25/2016

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

After changing battery, the car computer was not adjusted. It took more than an hour to have the battery changed! Called them to hear them say that I should schedule an appointment to have the car checked and could not say what could have happened.


Honda 2016 CRV purchase at Honda of Danbury

5
Sandy Lady on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just purchased a new 2016 Honda CRV and couldn't be happier. Our sales associate Rich walked us through the process in such a professional way, both my husband and I were very impressed. Everything was explained clearly and Rich ensured we knew exactly what we were signing and why. Prior to our final decision to purchase a Honda , we had gone looking at other vehicles in other Dealerships, Honda, was hands down , the best of all. I believe the Dealership knows they have a great vehicle, hence, high pressure tactics really aren't neccessary. This is a top shelf dealer with top shelf staff.


Great service and easy car buying experience

5
Brian on 01/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

By far the best, easiest, smoothest car purchase. Jessicah is an excellent sales rep. Looking forward to the next car from Honda of Danbury


A Very Pleasant Experience

5
Paul&Rae on 01/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were very pleased with our visit to Honda of Danbury. Our salesman, Rich Radigan, was professional, knowledgeable and understood our needs and was also a pleasure to work with. We left very satisfied.


Great fast service

5
Love Honda's on 01/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony was excellent. Gave him 5 stars in every area. Couldn't of been more helpful. I would recommend to everyone.


excellent service from John Francisco of Honda

5
Tom and Rosemarie Isgro on 01/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Francisco of Honda of Danbury has always given excellent service. We recently leased our second CR-V from John and as always was given courteous and professional service. We repeatedly go back to John for our auto needs because of his knowledge and efficient manner in putting the deals together for us. I would not hesitate to recommend John to anyone feeling certain that they will get great service that Honda is known for.


Great Experience!

5
Doug on 01/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just purchased a 2013 used Honda Pilot from Honda of Danbury. Angelo Gutierrez was fantastic to deal with -- we had done a lot of online research, and he handled everything like a real pro.....we were very happy with our entire experience at Honda of Danbury!


Danbury Honda new car2015 purchase

5
Wayne L on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jessicah Terrill could not have been more pleasant ,courteous and professional.I made numerous trips to see her and she never once made me feel uncomfortable.She never got disappointed when I walked out of the dealership without committing to purchase the car I was looking for.Myself and my wife who only met her once both agree that we were glad to have her as our sales representative We both thank her for making our purchase a pleasurable auto buying experience.


Great Service

5
Carlos on 11/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased an Accord with Don and he was a pleasure to deal with. Worked with us and offered a deal we couldn't refuse! Very willing to negotiate and get you in a brand new car! Very patient and informative throughout the whole process. Would definitely recommend Don!!


Great service!

5
Honda3 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honda of Danbury has sold us our last 3 cars. They always treat us well! We look forward to the next experience of buying a new car!


Great Service

5
Debbie on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lease my first car from Don S. Excellent salesman provided great customer service. Highly recommend him and the dealership!!


Great Customer Service!

5
Meg on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I worked with Don Shelden to purchase our Honda CRV. Don was incredibly helpful throughout the process - understood what we were looking for and delivered with a great car. We will definitely be returning to Honda of Danbury (and Don) for our next purchase!


Great place to buy a car

5
Alex on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been getting my car repaired at the Service center, and when it was time to buy a new car, I came back to Honda of Danbury to buy it. Dara N. did a fantastic job helping me find a car that I wanted, and answering all of my questions before and after purchasing my new car.


Very happy with our purchase!

5
Frank N. on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought our sons first car here, a Honda Accord 2012. Our salesman Don was very helpful and made the whole process quick and easy.


Great, friendly, competent sales and service

5
AndyF on 11/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a new CR V at Honda of Danbury with sales associate Don Sheldon. The process was seamless and a pleasure. As a completely satisfied service customer for many years at Honda of Danbury, Don reinforced that satisfaction in this sale. I would not hesitate to recommend Don and Honda of Danbury to anyone contemplating a purchase or servicing their car.


I will buy all my cars from Honda of Danbury

5
Paul on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesman was absolutely awesome Angelo I'd recommend him I bought a Honda accord the price was phenomenal they had to do a software update to the car a few day after I bought the car they came brought me a loaner car and brought my car to the dealership to do a software update to it and brought it back to me the car the dealerships more than I expected from any car dealership with the customer service is fantaictk most of all their honest which is something I never expected from any car dealership and thank to Anglo for all the help after I got the car I just can not say how happy I am with the whole experience


Eileen Barrett

5
Eb35 on 11/16/2015

Customer Service: 5.0

I can't say enough about this dealership. Angelo Gutierrez was the sales person who spent hours with us making sure we understood everything. He was genuine, knew his stuff and made the experience fun. Jay Whitlock the general manager was also wonderful. He took care of mostly everything by phone and the finance/business dept were wonderful. The receptionest was sweet and seemed happy for us. I'm 58 years old, I've bought several cars over the years. Hands down the best experience. Go there !!!


Excellent

5
Ebrn on 11/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay Whitlock set it all up over the phone and could not have made it easier. Angelo Gutierrez took care of us when we came to pick up the car. He was very personable and patiently explained every button and tech gadget until we understood it all. He made it rearly an enjoyable experience. He was really a pleasure to work with.


Great service

4.7
KimG on 11/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This the fourth Honda we purchased from Danbury Honda and had Don Sheldon helping us,he always goes above and beyond helping us and is a pleasure to work with!


Used Car Purchase

4.7
Kim T. on 11/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My husband and I just purchased a CRV from Honda of Danbury. We worked with Don, who was very easy to work with. He was patient as we made decisions and made excellent recommendations. He is very knowledgeable of the used car inventory. We also worked with Chuck on the financing, who very gently explained our warranty options without pushing too hard. Overall a great experience, and we are very happy with our new (to us) car!


Excellent Service and Clean Facilities

5
Jeff B. on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I just purchased a Crosstour from Honda of Danbury. Our sales person was Jessicah. She was extremely knowledgeable about the vehicle and very pleasant to work with. We came in to take a test drive and a few hours later we drove our new car home, all thanks to Jessicah. We will definitely recommend her to our friends. It was a pleasure to do business with you Jess !!!!!


Great experience at Honda of Danbury!

5
Lesley P on 11/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am so pleased with the service I received from Honda of Danbury. Don Shelden was helpful, honest, kind and made sure to get me the best deal possible. It was refreshing to have such a wonderful experience with a car salesman and dealership. Everyone was so friendly! I would definitely recommend Honda of Danbury and Don to all of my family and friends looking for a car.


Great Service

5
Mike from Ridgefield Ct on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went there on a Saturday and was able to walk off with a great car the same day. John Landry was great and answered all of my questions I had. I definitely recommend going there and getting a great car at a great price.


Seamless

4.7
Nick on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Peter Cohen made our buying experience seamless. Very easy to work with, upfront and honest.


Above and Beyond!

5
Lauren R on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought an Accord Sport from Honda of Danbury and loved every minute of it! Our sales representative, Jessicah, made the entire process easy and quick. She went absolutely above and beyond what you would expect from a dealer, to make buying my first new car a special moment! As a young female, it was great to be able to purchase a vehicle from another young female. Jessicah made sure to talk to both of us equally, rather than just the male. This stood out in my mind and I will definitely go back to her for my next purchase and recommend her to all my friends! My family also purchased a CR-V from Honda of Danbury a few years ago and we continue to recommend this dealer to everyone! We've made purchases at a few Honda dealers in the area but Honda of Danbury always seems to stand out as the best, both in sales and service.


New CRV at Honda of Danbury

4.7
Suzanne Kay on 10/27/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I just bought a CR-V from Honda of Danbury. Our sales representative, Jessicah, was informative, helpful and got us the exact car we wanted. I would highly recommend using this dealership.


Great service

5
Norma M on 10/26/2015

Buying Process: 5.0 Overall Facilities: 5.0

We just leased our first Honda and Mark M. Helped us. We were very pleased on how quick everything happened. Very friendly staff and very clean place


lousy experience.

1
brian5671 on 08/25/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Went in, negotiated trade in and price of new car bundled together, confirmed figure was the final price and that here would be no last minute surprises with sales tax, destination fees, or any fees, said yes, went through 2 hours of waiting and sales pitches on an extended warranty was then told we had to fork over $1500 for sales tax. Unreal and will never go back. Walked out-lost my trust right there.


buying and having car serviced

3.8
bob and barb iapaluccio on 08/08/2015

Customer Service: 4.0 Buying Process: 1.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i am a customer of danbury Honda and have purchased several cars over the years and I have had them serviced all the time. I have spent a lot of money at Danbury Honda. The service is great and we have dealt with John Bierne at service is the best,. John is very honest and always keeps you up to date on your car. It was John that told us start looking for a car. We wish John could have been our salesman. Naturally we went looking at Danbury Honda first. They were great when we bought our 2003 Odyssey there. The salesman was very helpfull and treated my wife great. He made sure we knew everything about our odyssey, and he even insisted that we took it for a ride. tOur Odyssey was a demo car with low milage that one of your managers was driving. We were given a good deal. I have been having this car serviced ever since. Earlier this week I took my wife to Danbury Honda to buy a new car and our experience was not a good one. i don't know what happen to their Sales Department, but this was not Danbury Honda of the past. The sales staff were not at all helpful . We spend about 40 minutes outside by ourselves looking at the cars and finally we had to go inside to get someone help us. We did not know anything about the car we wanted and expected a salesperson to help us with that. He did not even offer to take the car out for a drive, and didn't explain all the features. He basically said this is the price, take it or leave it and there was no kind of deal offered to us. We felt just dismissed. Since we have been Honda customers since before 2003, I expected that you would take care of your long time loyal customers. Maybe you just got to big. We were very disoppointed and shocked. We are now looking elsewhere for a new car.


Consistently negative experience

1
btdt22 on 06/20/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

If you like to be abused, this is the place to go. Time and time again the service center agents consistently act as though they are the most burdened over worked people on earth. Perhaps they've had too much coffee -- they have absolutely no customer-centric skills whatsoever. They are smug and dismissive every time I go there. Guess what people, we have choices!! Do you know that their online service appointment system is a sham too? What a joke. Go online to see open slots to choose from only to require a call back from an appointment team to tell you that the online hours aren't really available. What? Why have an online option? Is this the 21st century? I will never buy a car here again either after these negative experiences and will drive 200 miles to have my car serviced if necessary. They are so busy that they don't care and that's dangerous. I work in an industry where customer-focus is the number one priority. I study work environments and in this case my experience reveals to me a systemic culture problem that allows this group of people to behave so to customers. Good luck guys!!


Excellence in Honda of Danbury

5
jtomas1983 on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently visited Honda of Danbury, CT with the intent of purchasing a new or used car. Upon my arrival I was greeted by Don Shelden, who was very pleasant and professional. I spoke to Don in regards to the style of car I wanted, and my price range. He directed me towards the 2015 Accord Sport. We completed a walk through of the car and test drive. After two weeks of visiting other dealers, I decided to lease the 2015 Accord Sport with intent to buy after three years. I am completely satisfied with the price and service. After working with Don, I can say that the experience at Honda of Danbury was nothing but excellent. Don made the process completely stress free. There was no pressure at any time to buy or lease "today". He answered all of my many many questions in regards to the 2015 Accord, leasing vs. buying, warranties, and service. I would recommend Don Shelden and Honda of Danbury to anyone in the market for a new or used car. Melissa Rinaldi was also very helpful as the online sales consultant.


Exceeded my expectations

4.8
Mhenry on 02/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Luis was a pleasure to work with. He let the carbsell itself and rallied to get me a great price. I highly recommend him and danbury honda


True professionalism

5
StevieB78 on 02/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I recently purchased a CRV, my first purchase with Honda of Danbury, I've leased about a half dozen vehicles with them and I must say I've been impressed each time with the professionalism, organization, and genuine enthusiasm to help. Especially with Steve Vikaros. I highly recommend Mr. Vikaros if you're looking to buy or lease a vehicle! A true professional that made the whole experience painless! Great job Steve!


The Best Honda Dealer EVER!

5
LoriMartini on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased my 5th Honda from Honda of Danbury. I am a proud Honda owner since 1993. I now live in Queens and won't buy from anyone else but these guys. They are courteous and extremely professional and don't ever force feed you things you don't want. They are very fair and honest. Something you don't find from other dealers. Tom McMullin is such a great manager and that's why he's had a long tenure there and he appointed me a very friendly salesman Luke who was very patient and explained all the new functions of the car. Braegan the Business manager was polite and honest and made the transaction smooth and easy. I'm very happy with the 2015 Honda Fit and they even located it in my favorite color: purple aka passion berry pearl. I'm addition the service and parts department are hands down the best there is. John Meyer and Bob are super sweet and accommodating as is Dave Dube, Ed Acosta, John Beirne and the rest of the Honda of Danbury clan. If I moved to California I would still come back here to buy my new car.


VERY IMPRESSIVE!!!!

5
NAN on 01/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0

My husband and I have been searching for a car and when we walked into Honda of Danbury we were more than impressed with the attention they gave us. When we left we were amazed at the follow-up thru telephone calls and e-mails they sent us. They were not overbearing, answered all our questions and made us feel very comfortable at all times. I never write reviews but this dealership deserves my recommendation.


Great attention to detail.

5
cbanasik on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really appreciate how Steve took the time to go over all the details of the new cars, showed how all the features worked, and made me feel comfortable with the entire process.


Very Happy with Honda of Danbury

5
zalikf1 on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My father and I had both purchased honda accord sports with Don and had a wonderful experience in the process. Don had answered all of our questions and made sure we were satisfied with the car we were leasing, while going over options he made sure he got right to the point and didn't try to beat around the bush. Don made sure he explained all the options he had to offer us. My father and I both left Honda of danbury with new cars and big smiles on our faces. Very pleased!


Danbury Honda-Dara Necef

5
ilene325 on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great experience I had working with the entire staff at Honda of Danbury. My salesperson Dara Necef was amazing. From the beginning to the end of the entire process she made the entire process easy and fun every step of the way. I recommend going to Honda of Danbury for your next car and definitely asking for Dara.


Very happy with my experience!

4.8
chris.zeigler on 07/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was recently in the market for a used van for our growing family. After deciding I wanted to get a Honda Odyssey, I searched online for quite awhile looking for a vehicle in good condition at a great price. I typically do quite a bit of research before deciding and this was no different. When I found the van I wanted at Honda of Danbury I decided it was worth the 5 hour (each way) drive from Western NY as long as I felt comfortable after speaking with someone at the dealership before making that kind of drive.Eventually I was connected with Angelo. We were able to quickly negotiate a price over the phone and he sent me photos and videos of the car so I could make sure it was in great condition before I went out there. Angelo seemed to be pretty up front with me from the moment we talked and I felt comfortable working with him. To be honest, I don't really like working with dealerships and in the past have bought cars off of Craigslist to avoid that process, but this time I found the best deal here.Not only did I feel comfortable enough to make the 5 hour drive, but when I arrived the car was in the same condition I had been expecting. This was a huge relief to know that I had made the right decision. Angelo was courteous and on top of things and the transaction moved along very quickly and smoothly. I did encounter one small problem after I bought the vehicle. On my way home from the dealership the passenger side mirror came lose on the highway. When I got home I was able to easily pop it back into place so I thought nothing of it. However, as the weeks progressed it was a recurring problem. I had not gotten anything from the dealership other than the standard warranty covering any major engine and transmission issues. I definitely didn't want to have to make the 5 hour drive again.I called Angelo to see if he could do anything about it. He responded quickly to let me know that he would get another mirror for me from a vehicle going to auction and have it mailed out to me. He had absolutely no obligation to do this for me other than good customer service. I received the mirror and installed it myself without having to pay anything.Angelo went above and beyond in working with me to get a great car for my family and provided stellar customer service even when it wasn't necessary for him to. I would definitely recommend that you go to Honda of Danbury and work with Angelo to get your next vehicle!


Great Experience 2008 Honda Accord

4.6
mattdudeness on 07/18/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I walked into the dealership ready to buy a used honda accord. I provided Don with my price range and he took me to the lot to look at them all. He was very straightforward with the price of two cars I was interested in, and understanding of my situation with military pay. He said he didn't want to waste my time and gave me the lowest possible price. After some wiggling, we were able to find a neutral ground and I was able to purchase a used 2008 honda accord. I was very happy with things went and I would suggest people to definitely ask for Don when they walk in. I do not think he works on Tuesdays.


Very Good Dealership

4.7
Mschind714 on 07/14/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Really good dealership. Excellent inventory easy transaction worked hard to make the deal work for us/them. Went above and beyond. Pleasant environment salesperson was very knowledgeable, respectful and pleasant.


Great Experience

5
rebeccalef on 07/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Don after meeting him briefly on my lunch break after 5 or so days because of my schedule I was driving off the lot in a brand new car. He was great with understanding my situation and making it happen over the phone! See u in 3 years Don!


Honda crv

4.8
Az1013 on 07/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience purchasing my 2011 Honda crv from Don Sheldon. I would recommend anyone looking for a new or used car to stop by Honda of Danbury!


Don Sheldon was great

5
jimmy1956 on 07/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don was friendly, knowledeable, transparent and honest. It was the best car buying experience I ever had, and will be back to see him whe my lease is up. He is head and shoulder above any salesman I ever dealt with and I have seen more than a few in my life. im Schneider


Fantastic Customer Service

5
moulthrops1 on 07/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony was outstanding! Professional, informative, and got us into the car that we wanted. Tony's service was one of the main reason's why we bought a Honda!


Total Sales Experience

5
jpk100 on 06/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a refreshing experience; Honda Of Danbury delivered on each and every promise made. I was in my new car in under 2 hours. My salesman, John, was a professional through and through !


First time buying

4.8
abailey25 on 06/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After searching around for a newer accord, I found one at this dealership. I called immediately and told them that I was interested in the car and was willing to put a deposit over the phone. Luann was very helpful with this process as well as scheduling an appointment to come in. When I arrived I met with Jim and Chuck the finance manager. They were very polite and took their time to explain everything to me. I filled out all the necessary paperwork and had a short wait to have the car prepped for delivery. I'm excited to have my new car and would definitely recommend the staff and this dealership!


AWESOME

5
14civisi on 06/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership very nice clean and modern.Sales personal all very helpful..Luis was my personal sale rep, informed me of all my options had a lot of knowledge about the car I was buying. He went above and beyond my expectations...very pleased !!!


Review

5
Zjmarkumasil on 06/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don Sheldon was a pleasure to work with, he went straight to the price range and styles of cars I wanted to look at. I was able to leave the dealership with the car I wanted in the same day I came to browse.


New Car Experience

5
Matthi on 06/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second new Accord that I have purchased from this dealership. Jim Wright helped make the process as enjoyable as you could hope without any pressure tactics. He answered all questions and upon delivery, walked me through every option my new car had to offer. I'm very happy that I made decision to work with this team.


Honda of Danbury - BEST place to buy a Honda!

5
laurareviews on 06/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just completed my 2nd new car purchase at Honda of Danbury with Tony DeLena. As expected, my purchase was a smooth and hassle free experience. Customer service is the top priority at Honda of Danbury and it shows in ALL aspects of their organization - - everyone was great. Tony is really wonderful to work with, very down to earth, no pressure, and he gets you the best possible deal! I would recommend Tony and Honda of Danbury to anyone looking to purchase a new Honda! LOVE my new CRV!


Will Buy From Again

5
billwoods09 on 06/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of working with Steve Vikaros at Honda of Danbury. His knowledge and professionalism was above and beyond what I had received at other dealerships. The entire staff was welcoming and kind.


Completely satisfied with all aspects of contact with Honda.

5
mbadoud on 06/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Vikaros was excellent. Patient and thorough during our time together All contacts at Honda of Danbury were courteous and helpful. The purchase of our new car was a pleasant experience. I would recommend your dealership without reservation to potential clients, and I would refer them to Steve Vikaros. Thank you, I look forward to a good relationship with Honda. Note : The car is beautiful !


Everything you want

4.4
quinnk02 on 05/07/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Tony Delena and the whole Honda team made buying a new car easy and without feeling pressure. always there to help no matter how simple the question was


My New Civic

5
dottielusik on 05/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was undecided whether or not I wanted to replace my 2009 Honda Civic EX-L...and I thought long and hard about it. I went to the dealership on Monday, April 28 and met with Steve Vilaros...From start to finish - test driving the 2014, deciding on a color, negotiating the price, (I picked up my new Civic EX-L on Tuesday), Steve was a pure pleasure to work with...He's most knowledgeable and he answered all of my questions, to my satisfaction. This is the third Honda (1 Accord EX-L and 2 Civic EX-L) I have bought from Honda of Danbury and I would definitely recommend the dealership and Steve to anyone. It was a wonderful experience and I thank him very much. The process was "ouchless". I'm looking forward to having the car for a long time.


Steve and Isabel

5
Kasey Boone on 05/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's rare that I write reviews but now have found myself writing 2 to your dealership in the past month.my wife and I would like to thank Steve for being kind and understanding with our car purchase this is our second vechile we have bought from Steve in the past 2 months and he is always a gentleman the first car was a pilot where I felt I had to step In and negotiate for my wife but our second visit to buy the accord I felt I could let my wife handle it and sure enough he was a gentleman to her and did not try to rip her off Steve went above and beyond what I would expect from a car salesman and took great care of her I have spread the word to my friends to see Steve when buying a car from Honda of Danbury you just can't go wrong working with Steve once again thank you Steve see you soon for our next purchase and once again thank you to Isabel at the front desk for watching and playing with our children you are a angel never have we seen someone like her go out of her way to help with our twins thank you Isabel so if others get to read this you can't go wrong with Steve and if he is busy please chat with Isabel and wait for Steve it's a great conversation and worth the wait thank you again to the both of you we couldn't be happier with our cars Sincerely Jeff and kasey


Silky Smooth

5
joreilly on 05/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When Ed Acosta heard that I was thinking about replacing my 2003 Honda Accord, he introduced me to senior sales rep Steve Vikaros. Steve knows his cars and how to relate to customers. Carolyn and I had tentatively identified the Honda CR-V LX as our likely purchase. However, after an in-depth review of features and LX test drive, we were convinced that the EX better fit our needs. From there on out, the process was silky smooth, thanks to Steve's gentle guidance. Thanks, Steve and thanks, Ed.


My Experience

5
cedeno2293 on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought my first brand new 2014 Honda Accord EX with Steve. I was nervous going in wanting a brand new car but Steve was with me every step of the way. He was so kind, caring, funny and so so so Knowledgeable! He knew everything that needed to be known about each model of the Accord.He explained everything thoroughly with me. My nerves went away and I am confident and extremely happy with my decision of purchasing the Accord. There was no pressure put on me to make an immediate decision, he gave me all the time I needed. I had a great experience with Steve as my Salesmen and cant stop raving about how great he was. I definitely will recommend him to my family, friends, co-worker ETC.. I am so grateful I had Steve there during this process and hope everybody recognizes his great customer service skills!!!Thank you!Kim C


I don't usually take the time to write a review, but,...

5
CaroleAnneDel on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't usually take the time to write a review, but, Tony was a breathe of fresh air!He was very professional and knowledgeable, while friendly and personable.I will highly recommend him when friends or family want to buy a car.Thanks,Carole Anne DelVecchio


Repeat satisfied customer

5
Charlieboysmom on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We traded in our '08 odyssey touring for an '11 touring elite. We bought both cars from Mike Devine. He takes the time to explain how to use all of the options and is genuinely nice. I recommend asking for him if you are considering buying a car from Honda of Danbury.


Car salesmanship only you dream of.

5
kathysobb on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Delana was a joy to work with. He walked me through every step of the process with great communication skills, patience, and a great knowledge of his products. Even the negotiating process was pleasant. He never pressured or over-sold while explaining all of the options available for extended warranties, LoJack, etc. While the service department has kept me a loyal customer since 1992, it is people like Tony that will have me returning for my next Honda purchase in the years to come.


Excellent experience!

5
lmvallera on 04/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service and very helpful in guiding through the car buying process. Very knowledgable and informative on vehicle information. Great dealership to work with!


Today my girlfriend and I were quickly greeted by the...

5
CRVCONSUMER on 03/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today my girlfriend and I were quickly greeted by the friendly reception staff and then assisted by Tony. Tony was very knowledgeable and took the time to cover every button and feature in each of the vehicles we inquired about . When we finished looking at all the vehicles we were interested in I told Tony we wanted to shop around. Tony went over a few more advantages to choosing Honda over some of the competitors and let us leave without harassment. Later that day when we came back Tony cut his lunch short to continue to help us. At that point we were assisted by Chuck from Financing. Chuck went over all our options and answered all of our questions in detail leaving nothing to question and again not pushing any features and packages we were not interested in. Once we got the financing squared away Chuck put me back into the care of Tony to seal the deal. Earlier after test driving the vehicle I noticed some imperfections in the paint on the back of the hatch but didn't say anything. Before we drove off the lot Tony provided us with a touch up pen to correct the imperfections. Tony showed that he was paying attention and went the extra mile to address my non verbal concern as he already had the sale. With fast and friendly service and no pushiness I will be back again. Thank You Honda of Danbury for the fantastic car buying experience!


I was looking for a Honda Accord and saw onlinve that...

4.8
jpulver on 03/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was looking for a Honda Accord and saw onlinve that Honda of Danbury had the one I was looking for. Steve Vikaros was the salesperson that helped me. Steve was extremely helpful in showing the vehicle and very patient with explaining every detail about the car. When I arrived to pick up my car, he took the time to explain very feature of the car. He was great to do business with!


Luis was extremely helpful, and considerate. He listened...

5
dgarber1 on 03/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Luis was extremely helpful, and considerate. He listened to our requirements and concerns and respected them throughout this experience. He understood that we had a budget and did everything he could possibly do to help us find a car that we liked and at the same time fit within our budget. Luis never rushed the sale, he allowed us to be comfortable in all aspects before we made our final decision. On the day of our purchase we were not able to come in until about 7:00 PM. Luis stayed after hours to make sure that we had an understanding of the cars features, which we appreciated.This is my 4th Honda, the 3 previous cars were purchased from Curtiss - Ryan. I visited Curtiss - Ryan & Schaller before coming to Danbury, and was much happier with the treatment and overall experience as a result of the efforts of Luis Lessa. Danbury Honda has gained a new customer as a result of this experience, and I will certainly advise my friends to visit Luis when they are in the market for a new car.Best regards,Dennis A. Garber


Excellent experience overall. Steve was a very friendly...

5
JMarieKelly on 03/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience overall. Steve was a very friendly and patient sales person. I've enjoyed owning a CRV for the past nine years so he didn't have to work hard to convince me of its high quality. However, even had I not been a previous CRV owner I would have been won over, thanks to Steve's low-key but informative style. It was a pleasure to do business with him.


This is our first Honda and the buying experience with...

5
Abisenius on 03/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our first Honda and the buying experience with Steven Vikaros and Honda of Danbury was easy. Steve was professional and attentive without being overbearing like some dealerships encourage. We weren't sure whether we wanted to buy or lease, but Steve was thorough and patient in presenting both options. We leased a nice CR-V, good price, and Steve even programmed my phone to the Bluetooth before we left the lot!


Every car dealership experience I have had in the past...

5
NYCLDY on 02/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every car dealership experience I have had in the past has been negative. When my husband said we had to go and lease another car I dreaded it. We have had several Accords and have been very happy. We are new to CT and went to Danbury Honda. The first thing I noticed was a salesperson did not come and follow you. My husband went to the desk and asked for help. I liked this since I didn't feel "hounded" like I had in every other dealership. Our salesperson Tony Delana was outstanding. He was honest and I felt he was trying to help us. I had never felt this before. Tony was very knowledgeable about the different models and took his time to explain everything to us. We were able to negotiate what we felt was a fair price for a gorgeous Honda Accord ELX. I highly recommend this dealership and I hope you are lucky enough to have Tony Delana as your salesperson. THANK YOU HONDA OF DANBURY!!!!! WE WILL BE REPEAT CUSTOMERS FOR SURE!!!


I had a great experience at Honda of Danbury. The...

5
hectorplaza on 02/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Honda of Danbury. The representative was Steve Vikaros. He was very professional and personable. I would highly recommend this dealer Hector Plaza...


Save your time and go to the BEST Dealership there is! ...

5
Hondais1 on 02/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Save your time and go to the BEST Dealership there is! This is our 4th New Vehicle that we have purchased or leased from Honda of Danbury, Connecticut. They are by far the Friendliest, most Caring, Professional, Quality Focused Auto Dealership that we have had the pleasure of dealing with. Every aspect of the experience makes you happy that you purchased or leased a Vehicle from them. Yes, it is an Experience to deal with them. We recommend them for their incredible, Sales, Service and Parts Departments! Mr. Penske should be proud... He has set the bar high for a Dealership that Delivers the Very Best in all aspects. from their Exceptional Sales, Service and Parts Departments. We strongly urge you to go to Honda of Danbury, Connecticut, you will be thankful that you did!


I haven't bought a vehicle in 14 yrs., this was not...

5
valeriethaler on 02/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I haven't bought a vehicle in 14 yrs., this was not a choice, but a necessity. Chris made this a pleasant and comfortable Experian e for me. He was patient, polite and very informative. I will recommend him to all I come in contact with and I will be back. I want to tell you that, Chris wa. It the off the floor sales person. Chris made me feel like I matter and he was there to make it happen for you. Thank you for hiring Chris and giving the experience of doing business with him.


Angelo did an amazing job helping me find my 2013 Honda...

5
shyshy on 02/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Angelo did an amazing job helping me find my 2013 Honda Civic. I absolutely love my car. He made it easy and stress free, which is always a plus. I will recommend Honda of Danbury to everyone!!! Thank you


This was our first experience with this dealership, and...

5
jjguar on 01/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our first experience with this dealership, and we were very impressed. The overall environment was friendly, relaxed, and very professional. Mike & Luann both answered all of our questions and made the purchase of a new Pilot a very smooth process. I would highly recommend Honda of Danbury.


My husband and I purchased a preowned honda odyssey and...

5
Cblake on 01/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I purchased a preowned honda odyssey and traded in our CRV. Tony was wonderful! He was straightforward, kind and knowledgeable! It was a pleasure to work with him. A special thank you to Braegan Plambeck for handling all our financial needs quickly and accurately. I will continue to do business with Danbury Honda. Thank you!!


We bought our crv there this past weekend. We had been...

5
Parisiguana on 01/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought our crv there this past weekend. We had been looking throughout the state for a few weeks so we knew what was out there We got a great deal and worked with Mark Ramey who treated us with respect and was straight forward. Before we went to Danbury honda we went to other dealers and none of the sales people were upfront and genuine. It was nice to deal with someone who was down to earth and honest.


Above and beyond. An honest dealer

5
Honest on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This dealer was simply amazing. They went above and beyond. Not only did they give me a great price but I was able to take the vehicle home that day. It couldn't have been any better. Chris Corbett was fantastic I highly recommend him. Defiantly an amazing place to do business


I would never make a car purchase from this deceptive...

1
switched on 01/19/2014

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I would never make a car purchase from this deceptive Honda dealership in Danbury and would advise anyone and everyone else in the same manner. This past Saturday, I spoke with Luann (sales) on the phone regarding a specific make and model of a certified pre owned vehicle that was advertised online. Driving from an hour away, I wanted to ensure that the vehicle would be in stock when I arrived. I was told that the vehicle was available and a 1:00 appointment was established for that day.When I arrived at the dealership with my family after driving through a snowstorm, I was briefly greeted by Luann and told that the vehicle had been sold but that other comparable vehicles were available. Stating that I was not pleased with this response, I was turned over to several managers including Jim G.. I asked Jim to match a price on a similar vehicle. The best he could do was a vehicle that would cost $1000+ more and had an additional 10,000 more miles on it. This was no best offer; Danbury Honda could not be inconvenienced. When I went down the road to another Honda dealership in the area, I purchased a similar vehicle at a better price with 21,000 less miles on it. At the very least, why would Danbury Honda not make a courtesy call to tell a customer that the car that they were interested in had been sold? I am completely put off by this dealership that appears to be motivated only by sales.


Motivated Only By Sales

1
Mislead on 01/19/2014

Customer Service: 1.0 Buying Process: 1.0

I would never make a car purchase from this deceptive Honda dealership in Danbury and would advise anyone and everyone else in the same manner. This past Saturday, I spoke with Luann (sales) on the phone regarding a specific make and model of a certified pre owned vehicle that was advertised online. Driving from an hour away, I wanted to ensure that the vehicle would be in stock when I arrived. I was told that the vehicle was available and a 1:00 appointment was established for that day. When I arrived at the dealership with my family after driving through a snowstorm, I was briefly greeted by Luann and told that the vehicle had been sold but that other comparable vehicles were available. Stating that I was not pleased with this response, I was turned over to several managers including Jim G.. I asked Jim to match a price on a similar vehicle. The best he could do was a vehicle that would cost $1000+ more and had an additional 10,000 more miles on it. This was no best offer; Danbury Honda could not be inconvenienced. When I went down the road to another Honda dealership in the area, I purchased a similar vehicle at a better price with 21,000 less miles on it. At the very least, why would Danbury Honda not make a courtesy call to tell a customer that the car that they were interested in had been sold? I am completely put off by this dealership that appears to be motivated only by sales.


GREAT Experience

5
Danielle T. on 01/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just leased my second Honda from Mark R. at Honda of Danbury and I couldn't be happier. The process was easy and stress-free. Everyone I dealt with from their BDC department, to the receptionist, to my sales person, and F&I were friendly, professional, and made me feel right at home. Mark listened to what I wanted and found me the car I wanted at the price I wanted. This is the kind of experience you want when buying a car. If you are in the market for a new or used car I would highly recommend going to Honda of Danbury.


The reason I have chosen all "5"'s is due...

5
Stephb1269 on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The reason I have chosen all "5"'s is due to the service and attention I received from Mark Ramey. First off, let me just start by saying Mark Ramey was all smiles. He approached me with such a friendly and helpful demeanor. He wasn't pushy in the least bit and actually worked for me and what I was looking for. If "10" were an option Mark would get em!! :) Thank you, Mark!!!


My husband and I had a wonderful experience at Honda of...

5
lmargosian on 01/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a wonderful experience at Honda of Danbury during the purchase of our 2014 Honda Accord Sport. Our salesman, Tony Delena was hands down the most knowledgable, pleasant and accomodating salesperson we have ever dealt with. He was not pushy and did not pressure us into any one vehicle. Instead, he listened to our needs and allowed us to test drive many different cars and come to our own decision as to what was best for us. He remained patient at all times and understood that this was a big decision for us, since it has been many years since we bought a brand new vehicle. My husband has had prior dealings with the parts and service departments at Honda of Danbury and has been treated great every time, which is why we chose to come here for our purchase.Sincerely,Paul & Laurie M.


Michael Devine worked with us on a CR-V purchase. We had...

5
jlb914 on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Devine worked with us on a CR-V purchase. We had done our homework beforehand and knew what we wanted. Working with Michael we reached a good deal that we liked and accepted it very quickly. Michael was very respectful of what we wanted and he did not try up-sell us or anything like that. He worked with us in a very fair way on the price and our trade-in. He made it very easy and pleasant to buy the CR-V. The entire transaction was efficient and pleasant. We would definitely seek him out again and we would refer friends to him.


Finally a dealer who is interested in getting me in the...

5
Johnalex731 on 12/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Finally a dealer who is interested in getting me in the car I WANT not the car they want to get rid of. They took my wants and needs into consideration and even steered me away from cars they knew I would not be happy in.


From the minute I walked into the dealership I felt very...

5
jasmine175 on 12/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the minute I walked into the dealership I felt very comfortable. The receptionist greeted me with a smile and called for an salesperson.Michael Devine was the salesperson that answered that call. He listened to what I wanted and made it all happen! He was very professional and friendly at the same time. Offered me coffee both times I came in...and took time to show me all the new gadgets in my car especially showing lots of patience when I was trying to synch my phone to the bluetooth...as I am technical challenged....lolThis is the 2nd time that I have leased my CRV through this dealership and it will not be the last..I am extremely happy with everyone I come in contact with.


I have worked with salesman Mike Devine on 3 vehicles...

5
sjohnson075 on 12/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have worked with salesman Mike Devine on 3 vehicles now, and it has worked out great each time. Mike definitely goes out of his way to provide what I need with the best deal possible. It's been great working with him and I would recommend any new customers to do the same at Danbury Honda.


On a recommendation from a friend, I drove past two other...

5
mrmojo63 on 12/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On a recommendation from a friend, I drove past two other Honda dealers to Honda of Danbury. They listened to my needs and understood the type buyer I am. They made me feel very comfortable.


Mr. Devine was helpful and courteous. I found...

4.8
dianepaolilli on 12/09/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Devine was helpful and courteous. I found communications with him went smoothly, and his follow up was prompt and informative. Emails and phone calls were returned almost immediately. I had a number of questions that were answered well, and with detail. After working with Mr Devine I choose to purchase from Danbury Honda instead on the dealership closet to my home.


Michael was awesome. I will recommend him to everyone and...

5
Lisseric on 12/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael was awesome. I will recommend him to everyone and when it comes time to get another car I will be back. 100% will be back


I have always thought of buying a car as an intimidating...

4.4
Cjr1017 on 11/18/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have always thought of buying a car as an intimidating process but thankfully this time around it was anything but. Chris was patient and too his time to breakdown the options for me. I felt comfortable and confident that I was getting a fair price and I am thankful that Chris was the sales person who was there for me when I purchased my new Honda Pilot.


There is no question that the Danbury Honda Dealership,...

5
dw12345 on 11/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is no question that the Danbury Honda Dealership, service, and staff are the best....and In particular, Mike Divine is clearly hands-down the best sales person I have ever dealt with. So much so, that I have just purchased my 3rd Honda from Mike. When looking for a Honda make sure to go to Danbury Honda and ask for Mike Divine.


Chris was great. A very good experience all around. He...

5
sherman8 on 11/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was great. A very good experience all around. He was extremely helpful - especially with all the new yechnology in my 2014 Accord EX-L.


Chris was a great help. I returned an Accord lease and he...

4.8
vitom1813 on 11/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Chris was a great help. I returned an Accord lease and he helped me get into an Odyssey. The process took one morning and I drove my new car home that afternoon. Chris took the time to explain the features to me and also reviewed the terms of my new lease. This is my third car purchased at Honda of Danbury and their sales/service is top notch.


Great sales person to work with! We came in with the...

5
Mgonza0125 on 11/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great sales person to work with! We came in with the purpose to get a new car and with his help we got it thanks!


Mike Devine is an excellent sales person as he was super...

5
ginastevet on 11/06/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Devine is an excellent sales person as he was super friendly, efficient and did not use the hard sales approach on us. He was able to get me exactly what I wanted and at the price I needed it to be at (including our trade in amount). Even after we had closed out the deal, he spent an hour with showing us all the new electronic equipment and helped us setup our smart phones to use in our Honda Pilot. He personally hand buffed out our car to get rid of any dust or small spots before we left with our new vehicle. He followed up with us multiple times after the sale to answer any questions and make sure everything was okay and even personally put on our new license plates.I am a very critical person and cannot find one thing to complain about buying a new vehicle through Mike (can definitely complain about other Honda dealerships that I spoke with and other sales people that I dealt with). I am not one to take time out to write something like this; however, I felt it necessary to take the time to recommend Honda of Danbury and to let you know that you must call and ask for Mike Devine as he will definitely take excellent care of you!!!!


Impeccable sale support

5
Liborius on 11/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have found a used "non-Honda" car at this dealer over the Internet. I have sent the dealer a message trough the web page and expected being contacted in a day or two or never. Within one hour my phone rang and I was talking to a very nice lady, who sadly informed me that the car has been already sold that day. However, she continued, they had plenty of other cars (Hondas) at the dealership and maybe I could get one of those. So I continued chatting with her to explain that this used car was exactly what I wanted (European make, AWD, manual, low mileage, among other thing) and that this is the car I need to buy. She understood. Fast forward one week. While sitting at the meeting, my phone vibrates. After leaving the room, I am able to pick up. And there is a lady introducing herself as being from Honda of Danbury and informing me that the original customer did not pick up that one used car I would buy and if I am still interested. I was, we drove up there and bought the car. Our sales representative John Francisco was extremely helpful and knowledgeable about the car - and still is - as the registration process and retrieval of few minor yet important additions from the previous owner is still ongoing. I have nothing than high praise for this dealership. I'd wish they sell the brand we are buying!


I entered into my 3rd Honda Accord lease with Honda of...

4.8
dcolla on 10/29/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I entered into my 3rd Honda Accord lease with Honda of Danbury on October 10, 2013. I was very pleased to have Steve Vikaros as my sales consultant. He was also the salesman who helped me with my first lease. Steve was extremely helpful -- knows the products so well and is so very patient .He explained all the new features in detail (there are many!!). I am still learning some of them but I know if I have a problem I can count on him to help me -- that means a lot. You are very fortunate to have him as an employee. Love my new car!!!Dorothy CollaSouthbury, CT


I have had great experience with the honda company! The...

4.6
carync on 10/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I have had great experience with the honda company! The service dept is great and the sales dept is wounderful. I worked with Mike devine on my latest lease from honda. He has been very helpful and goes the extra mile to assit with your needs and to answer your questions. He does his best in finding the greatest cost for you. He has helped myself and my brother in leasing new cars. He is a stright up no BS kinda guy and came recommended by another sales associate to work with. Mikes a great guy and does look out for your best interest. I would recommened him to anyone looking for a honda! I also recommened Honda and espcially Honda of danbury to anyone for thier quality and service in thier cars.


Great , thorough, and fast experience. Everyone there...

5
Razopardi on 10/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great , thorough, and fast experience. Everyone there was helpful and friendly. Car was ready to go and the experience was great. Would definitely recommend buying here


18 months ago I leased a Honda Ridgeline from John Landry...

5
GethinDalton on 10/14/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

18 months ago I leased a Honda Ridgeline from John Landry of Honda of Danbury. 2 weeks ago I was with Ed Acosta who was arranging my regular 10,000 mile service for my Ridgeline. During the check-in we discussed my dilemma - I was laid off and I could no longer afford the Ridegeline's lease payment nor the high running costs. Ed introduced me to Steve Vikaros who analyzed the numbers and then made me an offer to turn in the Ridgeline and replace it with an Accord................The cost saving advantage to me are significant: a reduced monthly lease commitment and far more attractive running costs. Dealing with Honda of Danbury is always an all round satisfying experience.


This is my second time purchasing a car from Honda of...

5
mom2bretnkaylie on 10/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time purchasing a car from Honda of Danbury. My overall experience was great, AJ went out of his way to help me to get the best price for my 2013 Honda Civic EX. He was courteous and professional. I love my new car and know that when I need to get another one this is the place I will be going to!! Thanks AJ!!!!


I was searching for a bigger car for our growing family...

5
Sarahdenyer on 10/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was searching for a bigger car for our growing family and the Honda Pilot was on our list. Michael Devine was my salesperson and he was patient, informative and took me on a test drive. I called back a few days later to say we were going with the Pilot and Michael helped me get the ball rolling without having to drive back to Danbury. My new car was ready to go when I came to get it, and Mike spend lots of time answering my questions about the new vehicle. I am new to Bluetooth, etc and Michael was very thorough in explaining things to me. I had a great experience with Michael and Honda of Danbury!


My experience is what every customer should have. In fact...

5
Bam414 on 09/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience is what every customer should have. In fact I did not feel like I was just a customer. From my first conversation to my last I felt comfortable and respected. The atmosphere is friendly and welcoming. Mike Devine has taken care of me before, coming back and working with him again is the best customer service I have ever experienced. I highly recommend Danbury Honda to everyone I know. My husband and I have followed Brian Beanland for many years, he has always made us feel like family and we would never go anywhere else. Danbury Honda is the best around with the greatest employees that seems to love what they are doing.


We called Mark Ramey to make an appointment because we...

5
nancypower on 09/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We called Mark Ramey to make an appointment because we purchased a Honda Civic from him 3 years ago. We specifically asked for himbecause of his knowledge of the vehicles, his efficiency, and most importantly his genuine personality. He cares about his customers and demonstrates his care by his actions. Therefore, we keep coming back to Danbury Honda. This is our ninth Honda. We are extremely satisfiedcustomers and will continue to return. Danbury Honda is fortunate to have people Mark Ramey as a salesman because he is a class act!Nancy and Richard Power


Luis Lessa Once again is a GREAT!!! SalesPerson as this...

5
bob37 on 09/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Luis Lessa Once again is a GREAT!!! SalesPerson as this is our 4th Honda Purchased Through Him at Honda of Danbury In the Last 8 Years !!! The Rest of the Danbury Of Honda Group Including Jay Whitlock In maintenance Lead and Danielle Parmon In Business Development are very Good and Easy to talk with and All three Leadership People Mentioned above Know How to Speak with Customers Like Me and My wife and They " DO THE RIGHT THINGS FOR CUSTOMERS TO ENSURE COMPLETE SATISFACTION" !!!! MY Wife and I have Recommended Friends and Family To Honda Of Danbury and We will Continue to Do So Including To also Continue To Purchase and Maintenance our Vehicles from Honda Of Danbury. Kudos To the Complete Honda Of Danbury Penske Group !!!!!!!!!!!!!


My experience getting my 2013 Civic at Honda of Danbury...

5
SVic114 on 09/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience getting my 2013 Civic at Honda of Danbury was excellent! Luis Lessa was very helpful and I couldn't be happier with the process from start to finish. A friendly and pleasant service that I highly recommend!


I love my new CRV ! I have to thank Mike, he was a...

5
Sowers on 09/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new CRV ! I have to thank Mike, he was a pleasure . He has a vast product knowledge. Mike went through the CRV operation thoroughly and made sure I was comfortable. Thank you for a great experience .


I love the V6 Accord that I bought from this dealership...

5
Wilindrocca on 09/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love the V6 Accord that I bought from this dealership several years ago and have been dutifully bringing the car in for scheduled service since. The staff in the service department by and large are very helpful and courteous. I want to mention specifically David Dube, whom I've dealt with from time to time from day 1. He's always courteous and professional, and brings a can-do, problem-solving attitude to everything that I bring his attention to. He doesn't have a gatekeeper's mindset and instead just tries to tackle whatever problems or concerns that I raise, which I appreciate.


I was actually sent to this dealership by a relative who...

5
oldmotorhead on 08/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was actually sent to this dealership by a relative who purchased a vehicle there last year. Am I glad that I went there. I looked up Jim Gallagher , who I thought was the finance guy , but found out that he was the sales manager. It turned out to be my lucky day. Not only did he point me in the right direction for my purchase , he also assured me that financing wouldn't be an issue . He gave me a deal I couldn't refuse . I have since been back for servicing and Jim came over to make sure all was well with my new car and family-he even remembered my kids' names ! Who can do that ?! All in all , everything at this dealership is top - notch. I do recommend them and Jim . Bravo Honda of Danbury.


Awesome experience! Best place to buy a vehicle by far....

5
Tommy117 on 08/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience! Best place to buy a vehicle by far. Chris was fantastic and Jim was very hands on. He really cares about the place and the people as I saw him asking people if they would like water. He thanked everybody for coming in. Just a great place in general and a fair price.


I had a great experience at Honda of Danbury. The service...

5
mommytimes7 on 08/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Honda of Danbury. The service I received was excellent. Scott was extremely knowledgeable, taking the time to thoroughly explain the services needed and made me feel very comfortable. He even provided me with even further assistance by introducing me Chris, a salesman who also assisted us and provided us with the information we needed to make a well informed decisions. We look forward to working with Honda of Danbury for years to come!


The showroom is very nicely laid out and casual. Steve...

5
Ecatey on 08/17/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The showroom is very nicely laid out and casual. Steve was very friendly and helpful. There was no pressure at all. The quoting process was very quick, unlike most other dealers that make you wait for hours. The dealer was very interested in working with us to get to a payment we needed to support our budget. Finally, we love our new car.


Great service in a friendly and professional atmosphere. ...

4.8
ripperhe on 08/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great service in a friendly and professional atmosphere. Dave, Chris, and Tony did everything to make this deal work. I will definately be going back, and I have already recommended this team to other friends and family.


I am shocked this dealership is rated so highly. I...

2.8
caribou123a on 08/06/2013

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 3.0

I am shocked this dealership is rated so highly. I cannot stress this enough. Any other Honda dealer in the area will sell for less than Danbury Honda. If you are buying from Danbury, then you are throwing away many hundreds to a $1000. Other Honda dealerships in the area will beat them, pretty easily. My salesperson "came down to a few hundred over invoice pricing", which is ridiculous if you do your homework. Even now, they send me "end of year clearance specials" emails boasting about "invoice pricing with this email only" as if it were some kind of clearance price. Well I bought my Accord from the closest Honda dealer besides them for about $1000 less than they wanted to give me as their best deal. This was not a question of negotiation. They simply were not interested in selling a car under invoice.I have dropped my review a notch in a couple of places, due to receiving a canned automated "call us to discuss your situation email" after submitting my initial review. Not to mention this sites practice of delaying posting this review for two weeks in order for the dealership to try to convince me to increase my rating! This shows that dealer rater is EXTREMELY protective of the dealers! I note that positive reviews appear almost immediately. So because my view is negative it get delayed? Incredible!


I have been "shopping around" for a new Honda...

5
erinduggan on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been "shopping around" for a new Honda CRV to replace my 2004, 220,000 mile CRV, (which I have been extremely happy with.) I've visited or contacted a few dealerships in my area and ended up purchasing my car from Honda of Danbury. Sales professional, Mike Devine, was the epitome of a customer oriented representative. I had a couple of complicating factors involved in my purchase, which Mike listened to and addressed. Mike orchestrated every aspect of my purchase, so I only had to deal with one "point person." His friendliness, empathy and non-judgmental attitude were key in my desire to deal with him as my sales person. Mike was informative, supportive and genuinely concerned with providing me with the car I was looking for. He made himself available, even via cellular should he not be at his desk, during the entire process. Following my purchase, he both oriented me to the new car and again offered any assistance he could provide, should I have any follow-up questions/concerns. Mike physically showed me how to program common computer applications, (would have taken me forever to do on my own,) and both reinforced and made sure I was comfortable before I left the dealership. I truly feel the time, efforts and customer care put forth by Mike demonstrate what a great asset he is to his dealership and also are the main reasons I will both continue to deal with Honda of Danbury for my service needs and recommend Mike/his dealership to anyone looking to purchase a car. (Also, please note that Danielle of internet sales and the receptionist who greeted me upon my arrival could not have been friendlier or more supportive...a really great dealership experience. Thank you!)


I was looking for a good commuter car and I've always...

5
besullivan9801 on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a good commuter car and I've always have heard good things about Honda's. I didn't want to buy a new car but wanted something that would be fun to drive and reliable. i worked with Mike Devine on what would be a good choice. We went over several options and I decided on a 2009 Honda Accord Coupe. Mike answered all of my questions and we talked about my concerns in terms of a good commuter car, mileage, gas mileage, reliability, value, etc. After spending time with Mike I knew exactly what I wanted and felt great about my decision. I wanted to let it be known that Mike is an honest and easy going guy. I didn't feel pressured in any way to go in a certain direction about my purchase. We simply laid out what my goals were and came up with the perfect car. I would highly recommend Honda of Danbury and if you get the chance to work with Mike Devine do so! He is by far the best car salesman I have worked with to date.


Mike Devine was fantastic to deal with. He helped me get...

4.8
ABeames on 08/01/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike Devine was fantastic to deal with. He helped me get the best deal possible and addressed all my concerns/issues quickly and professionally. I've recommended several friends and coworkers call him for their next car.


I am very pleased with the friendliness, honesty,...

5
dw12345 on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very pleased with the friendliness, honesty, integrity, and knowledge of the Danbury Honda dealership and staff. In particular, Mike Divine stands out as an absolute stellar salesman at the dealership. When looking for a new car, we always return to Mike for his expert advice and warm friendly approach to purchasing a new vehicle. I personally recommend that anyone who is considering purchasing a new or used vehicle to stop by and meet with Mike.


I gave my rating to Honda of Danbury because of the...

5
AustinGreen on 07/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave my rating to Honda of Danbury because of the quality dealership they have. From the front desk, to our salesman John Landry, we felt right at home. They presented a comfortable atmosphere, and the level of professionalism was very high. John Landry took care of our every need, right down to driving to my house to pick up the car that we traded in. I would not go anywhere else to get my car.


I just purchased a Honda Civic and the experience went...

4.8
barconti on 07/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just purchased a Honda Civic and the experience went very well. Josh Celestin was friendly, but not overly assertive. He was able to answer all of my questions and he carries himself with a confident air, especially considering he is a young new professional. Tony Delano was also good. He too, did not acr in an overly domineering manner, and projected a warm and honest attitude. He was very helpful. These 2 salesman were a large part of why I would go back to Honda again. They made it as painless and easy as they could. I really appreciated that. And, the manager also came out to say hello to me, which was an added nice touch. Please be sure to let these 2 men know what a great job I felt they did. They deserve to be recognized. Thanks.


I needed something affordable, and quickly, and I got it!...

5
simplyamy on 07/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed something affordable, and quickly, and I got it! Michael was very friendly and helped me find just what I was looking for. He made purchasing a used car simple, and I drove away in something I love at a great price. I'm very happy with my experience at Honda!


We have had a 20+ years with this dealership. Steve has...

5
snookbrook on 07/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have had a 20+ years with this dealership. Steve has been our saleperson each time. Cannot say enough good about all of our experiences. John Byrnes is wonderful when we come in for our service visits as well.


RE: Chris Corbett The professionalism and service Chris...

5
bokun1 on 07/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

RE: Chris CorbettThe professionalism and service Chris gave me and my wife was by far, the best I have ever received from any car dealership. He made us feel welcome and special. He took the time and gave us the attention a customer deserves that we needed to make an investment decision on two vehicles, Honda Civic LX and Honda CR-V EX. The sales process was performed flawlessly explaining all our options and pricing and showed us the most completed approach to this deal. The paperwork process was streamlined and complete without any issues. The delivery process was handled flawlessly and professionally. I my many years of making vehicle acquitions, I was highly impressed with Honda, and specifcally Chris. We are so happy to become part of the Honda family of automobile owners and look forward to doing business again in two years when our leases are over. Chris Corbett should be commended for his work and professionalism and others should learn from him that the "Customer Does Count". Chris delivered not only a sales of vechicles, but the highest level of Customer Service I have ever experienced.Thank you Chris & Honda of Danbury, CT.Ed & Mary Jo Bokuniewicz


Mike was a big help. I walked in knowing what I wanted an...

5
Kaplans on 07/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was a big help. I walked in knowing what I wanted an he didn't try to sell me anything else but what I was looking for. He was on top of things and made the process run smoothly!


Mike was so helpful and friendly. He made buying our car...

4.8
laurenwcw on 07/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike was so helpful and friendly. He made buying our car really easy and took the time to answer all of our questions. Mike was very knowledgeable and did an excellent job! We will be back for sure in the future.


I cannot tell you how above and beyond Honda Of Danbury...

5
kirkpo on 06/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot tell you how above and beyond Honda Of Danbury and Jay Whitlock rose for me.He went out of his way to accommodate my needs when he didn't have to. You see, itwas not their fault at all and he went ahead and replaced my tire at no charge. It mayseem like not a big deal but the way he handled it and the way he could tell I needed help,he along with the entire Danbury dealership should be recognized. I know money talks andpeople buy cars where the bottom line is the lowest but when they say they go beyond thepurchase of the car they mean it. If I had three thumbs I would give them here but I onlyhave two, so TWO BIG THUMBS UP FOR DANBURY HONDAY.....!!!!!--Kirk (local business owner)


I went to Honda looking to trade in my Lexus SUV but...

5
Vickyceylan on 06/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Honda looking to trade in my Lexus SUV but wasn't quite sure if i should purchase another SUV or an Odyssey. Mike Devine and the entire team from Honda of Danbury were amazing. From the moment we stepped foot in the building until we sealed the deal, they were genuinely caring and informative. Mike gave me all the pros and cons about both vehicles and never said a word when i changed my mind a hundred times. he always had an answer to my questions, yet i'm sure i gave him his first grey hair! I highly recommend going to see Mike and the entire team in Danbury. We love our Odyssey!!!!


Wonderful customer service in both sales & service...

5
JenFasolino on 06/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful customer service in both sales & service department. Always friendly & very helpful. Steve Vikaros was wonderful to work with and I bought a new car for a great price, getting exactly what I wanted.


I came in to have my 2004 crv honda serviced, and knew I...

5
val1122 on 06/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to have my 2004 crv honda serviced, and knew I would be looking to buy in the near future. So with 3 hours to kill I thought I should check out what Honda deals were going on. My salesman Michael Divine took me for a test drive with the fit and civic, and decided to go with the civic. Michael was extremely helpful and talked me through my options. He sat with me afterward in the car and walked me through all its functions. I m not the most electronical person, however he did make it easy for me to understand. He really knows his stuff. He might be sorry he sold me a car when I start calling him for more help. He is certainly an asset to Honda, so don t ever lose him. I will certainly refer him to my friends when I brag about my new car. Thank you so much. I have been dealing with danbury honda for 9 years now and the service dept is just as efficient. thanks again. Valerie Wickson I have given this rating so high because I have never been dissappointed with my first Honda and I know once you ve exceeded your expectaions with such a good car you can only go back for more!


My name is Craig Hepler, I had my doughts when I came...

4.8
craighepler on 06/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My name is Craig Hepler, I had my doughts when I came into your store, after beging completely over whelmed by Friendly Honda Poughkeepsie, by the sales staff I had used over a 5 year period and I feel taken advantcage of. My boss set up a appointment to come see you, Honda of Danbury, I have to go on the trust and good faith of a sales person and Chris Corbett did not let me down, he stayed there with me though the whole deal. I am in sales myself, I have a great reputation in what I do, which has brought me more customers that will fallow me where ever I go. I want to treat them like I would want to be treated , fairly and honestely, theres not much of that in the world today, but Chris and Tony helped though a difficult situation and now I am on my way of owner my new Civic LX whitch I love. You should feel very pround to have Chris working as part of your team and as a sales person, he is what I call a asett to the company, Honda is only as good as the people like Chris and Tony working for it. I will recomened anyone to you and direct them to Chris Corbett.Thank you,Craig Hepler


As soon as I walked into the dealership I was taking care...

4.8
LaurenJG on 06/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

As soon as I walked into the dealership I was taking care of. Friendly, down to earth, accommodating salesman and service. Happy all around! Would recommend the dealership and salesman to anyone of my friends.


The service department is always courteous and fair when...

5
drysz on 05/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department is always courteous and fair when it comes to telling me what needed to be fixed on my car. I have recently purchased a new car and found the experience hassle and stress free. The sales staff was friendly and helpful in understanding my needs as far as car and monthly payments. Filling out the paperwork was pretty quick and painless as well.


My wife and I had our first child about 11 months ago and...

5
rsmarotta on 05/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had our first child about 11 months ago and decided to purchase a new, safe and reliable vehicle and a Honda is what we decided on. We felt that a Honda offered us a reasonably priced vehicle while offering us all the safety and options we were interested in. I can not say enough about our 2013 CR-V! What a great design! As for the guys who helped us purchase it? Well, they couldn't have been more professional. I dreaded the thought of dealing with car salesmen when deciding to buy a new car, but I will tell you this.... Mr. Brian Beanland and Mark Ramey are the guys I will go to when I decide to purchase my next Honda. They didn't miss a step with my wife and me through the whole process. A process that didn't take nearly as long as I had anticipated. Overall it was a pleasant experience. Thank you! Ron and Cynthia MarottaCroton Falls, NY


I have worked with Mike on getting two new cars now and...

5
sjohnson075 on 05/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have worked with Mike on getting two new cars now and each time he has made it a great experience. My most recent visits was a trade in of my 2010 Civic and upgrade to a 2013 Civic. I wasn't totally sold on upgrading when I visited, but Mike was able to explain my choices and options thoroughly, and broke down all the financials for getting me into the new car. I very much appreciate the fact he simply provided me all the information I needed and explained the benefits of the vehicle and the deal without being pushy or forcing the deal on me. That is definitely the main reason I have enjoyed working with Mike and why I went back to him on this latest visit. I would certainly recommend this dealership and Mike Devine for anyone seeking their next car. Thanks for all your help.


Mark Remey Help me out and answered all my questions if...

5
fscofield187 on 05/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Remey Help me out and answered all my questions if it wasn't for him i would not be driving beautiful car i Have.He was very helpful and jim Gallagher this is my second Honda i bought from Danbury Honda and work with same two professional GuysThank You so much for have two Dedicated Salesman on your Floor and your service Advisor Norine Tomasini is Great Help to me when i come in for service who has a Great Smile and Personality . she make me feel like my car in great hands and i do not have to worry you need more people like her in your service Advisor Area Thank You So Much For Help me and have People Like ones i Mentioned !!!Sincerely Mr Francis A Scofield


I recently went to Honda looking for a replacement...

4.8
chriso42 on 05/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently went to Honda looking for a replacement vehicle and I left there with a new 2013 Honda Accord after multiple visits. I wasn't sure if I wanted a new one or a used one, but after my experience there, I was sure that I wanted a new one. The gentleman that I dealt with there, Mike Devine, was probably the single reason why I left there with a new car. He was exactly what I needed when I went in there. Very friendly, professional, understanding, attentive and most of all patient. He made himself available after hours for questions I had regarding vehicles and prices. Mike took his time in understanding what my needs were and catered to them until we both settled in on something that was the best for both sides. I appreciate the time and professionalism that Mike delivered and I hope others can learn from what he does and how he operates. There is no doubt that Mike deserves a rating of 5. Thank you.


I had a great overall experience dealing with John...

5
PJ Buzzanco on 05/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great overall experience dealing with John Landry, everything was done in a timely fashion and there was no haggling or pushy salesmen feel which I hate. The price of my 2010 Honda Accord EXL was very competitive and the warranty is also great,I will be doing business with John Landry and Danbury Honda for a long time, thanks again for making car buying easy.


Mark and the Honda team did a great job making me feel...

4.6
jasoncosta66 on 04/30/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mark and the Honda team did a great job making me feel welcome and being sure my happiness was the utmost importance. Work was done on the rear bumper and there was a little mistake so I marked good for quality of work. But in no means was the work done poorly. Overall the experience of buying a car was a positive and pleasant one. I would absolutely buy another vehicle from the team at Honda in the future.


We had a very positive experience when leasing our new...

4.8
srg465 on 04/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a very positive experience when leasing our new Honda Accord. Rachel Harris was friendly, knowledgeable, extremely helpful, and a pleasure to work with. We would definitely recommend this dealership.


Rachel was great from the 'git...

5
NaomiRandall on 04/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rachel was great from the 'git go'....professional, friendly, knowledgeable and first class in every way. I love my brand new civic and your dealership was able to find me the white one that I wanted. It is perfect. I love the way it looks, handles and drives and the mpg is great .. so far 35+ around town. I couldn't have asked for a better experience in buying a car. Thanks to everyone involved, especially Rachel. I would recommend her to anyone.


My sales experience at Honda was excellent and everyone I...

5
davehoog on 04/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales experience at Honda was excellent and everyone I dealt with was friendly and helpful, especially my salesperson, Joe Pagano. I came in looking for a new Civic Si and Joe took me through all of the features of the car and for a test drive. He was able to facilitate for me to trade my old car in and I received a very fair price for it, which I was very happy about. This is the second car my family has bought from Joe Pagano and we will be back to him for our next car. He really went the extra mile, even keeping my car inside the service bay the day I was coming to pick it up because it was raining/snowing. I love the car and am very happy with the price.


We would absolutely recommend purchasing your next car...

5
esrichmond62 on 03/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We would absolutely recommend purchasing your next car from Danbury Honda and specifically Chris. He was amazing and helped us out even though we were in Los Angeles the whole time. He made the process easy and a complete pleasure, we arrived on the east coast and had our car and driving away from the dealership in half an hour.


This is the first car I have purchased in my adult life....

5
rpetrillo on 03/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first car I have purchased in my adult life. From the beginning until the end of this transaction, Jack Mizrahi was extremely professional, and genuinely concerned for my goals in purchasing my first certified pre-owned vehicle. He made my transaction a 100% pleasurable experience. My biggest fear, especially walking in to a dealership as a younger woman, was that I was going to get "hussled" into buying a car that was not right for me, just so the dealership could earn a buck. I have heard horror stories about car salesmen. I am more than happy to say, I have been proven wrong. Braegan Plambeck, was also amazing. Where many dealerships would have turned me away, he did everything possible to ensure that I was approved for financing. I can not thank these two individuals enough. It was such an enormous pleasure doing business at this dealership that I committed to return in the future. I give Jack and Braegan a million thank you's for what you do to please your customers and make each transaction as flawless and seamless as possible. Highly recommended and extremely grateful!


My husband and I have purchased (9) Honda vehicles, (8)...

5
Franod5 on 03/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have purchased (9) Honda vehicles, (8) from Honda of Danbury. We are always treated with professionalism from all of the staff, however Rich Radigan and Jim Gallagher went our of their way to make our (9th) Honda vehicle a pleasurable experience. We were comforted knowing that we were still going to receive the best service for any future maintenance requirements. Great dealership and highly recommended.


Seeing as this car was my first big purchase and having...

5
TatiaPallacovitch on 03/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Seeing as this car was my first big purchase and having only one true line of credit I was worried my interest rate was going to be very high. Rachel and Jim both worked together to bring the rate down ALOT in order to make me happy and make my payments affordable. Danbury Honda has the best selection of Hondas in CT and definitely a larger manual car selection as well if that is something you're looking for. I would without a doubt recommend this dealership and will most likely go back to look for another car in the future.


I have nothing but great things to say about my entire...

5
richloni on 03/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have nothing but great things to say about my entire buying experience at Honda of Danbury! When I walked in to the dealership with my two kids in tow, there was a friendly face to greet me and tell me about the "children's corner". This made it very easy to have a "grown up" conversation with my very knowledgeable sales person, Michael Devine. When I came in to the dealership I was not sure if I was going to lease a car or purchase one. Once I figured out that I wanted to buy a Honda, the next decision I had to make was new or used. Michael ran some numbers out for me making my decision very clear. This is a process that can usually take me days even weeks to figure out. I felt that my sales person was so informative with out being pushy that I was able to look at all my options and make a decision right there on the spot. I am so very happy with my purchase! I got a 2008 Honda CR-V. I would definitely recommend this dealership and Michael Devine to any one looking for their next car! Keep up the great work!


This dealer was recommended by friends from Wilton, CT...

4.8
Tkunhardt on 03/02/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This dealer was recommended by friends from Wilton, CT and now I know why. My request was highly unusual. We live in California and our daughter is in college nearby the dealership. We needed to lease a car for her to get to her internships off campus. I called a dealer closer to her campus but they were not willing to take on the challenge. Tom McMullin approved and put John Francisco on the job. John went far beyond what I have asked of our local California dealer when leasing three other Hondas since 2006. He spent countless hours on the phone with California DMV sorting out the required paperwork. He was great to work with and I highly recommend John and Honda of Danbury. Thank you!


I was looking for a new car and asked for a salesperson...

5
Hapdew on 03/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a new car and asked for a salesperson and met Rachel. I had done research on the various cars and she recommended that I try driving one. We did and she explained the unique differences for the accord, the civic, and the cross tour.From the way the engine worked for the crosstour to the different feel of drive for each Honda type, she was able to explain the technicalities in language that I could understand. Because of that, I was able to make an informed decision to buy the accord. I know it was the right decision and I thank Rachel for her competence of knowledge on Hondas that made this decision possible.


Outstanding job by Rachel and Jim handling my lease...

5
jamesv1961 on 03/01/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding job by Rachel and Jim handling my lease decision and credit approval. They went above and beyond the standards of customer service. Well done!


I visitied Honda of Danbury to look at a Honda Civic...

5
rabbitehr on 03/01/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visitied Honda of Danbury to look at a Honda Civic Hybrid that I had spotted on-line. I was introduced to Racheal Harris, who spent a great deal of time with me as I contemplated purchasing this beautiful Certified Pre-Owned vehicle. Rachael explained all of the features of the car, took me for a test drive, and answered all of my questions about price, warrenty, and how this "hybrid" car works. Although I ultimately decided not to purchase the vehicle (fear of the "hybrid" unknown), my overall experience was fantastic! If you are in the market for a Honda, I would highly recommend Honda of Danbury and Rachael - she is a terrific person/salesperson. Terry


I went to Honda of Danbury to purchase a vehicle that I...

5
ButchLinnhoff on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Honda of Danbury to purchase a vehicle that I saw on their website. From the moment I stepped through the door, Rich Radigan was there to help me step by step. He was extremely friendly, very helpful, and he made it an extremely positive experience. Not only will I go directly to Honda of Danbury for my next vehicle, but I'm going right to Rich Radigan.


Buying a car should be a few things: exciting, painless,...

5
datmiznags on 02/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car should be a few things: exciting, painless, quick. It should also leave you confident and free of any regret. Honda of Danbury crossed eac of these "tees" for me. Steve Vikaros was professional and personable as my sales rep. He understood my needs and responded to them with a human touch, rather than a predator's lust. I don't write online reviews. Ever. So trust me as I do now.


I bought my Honda Accord from Chris yesterday !! He was...

5
Patty Woodward on 02/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my Honda Accord from Chris yesterday !! He was terrific from the day I came in looking and test drove to the day I picked up my car and drove home. He answered all questions and concerns that I had and I will definitely recommend him and Honda to anyone who is looking to purchase their next car. It was a pleasure !! Thanks so much !!


Scott Stirling was very knowledgable about all the cars...

5
dschiavetti on 02/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Stirling was very knowledgable about all the cars in the dealership. He was informative, patient and made my car buying experience fun! I would highly recommend Scott to prospective customers. And, I love my new Honda Accord Ex-L!Diane


Nice place, Great and friendly service, very welcome; all...

5
ccdeoliveira on 02/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice place, Great and friendly service, very welcome; all the employees team make all efforts to help us thru the process. my husband was very impressed with the conduct and treatment we received over there.


I was very pleased with Honda of Danbury, and especially...

5
phines on 02/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with Honda of Danbury, and especially with sales person Rachel Harris, who alleviated my stress about buying my first new car in 15 years. She was knowledgeable, pleasant, thorough and helpful. I recommend her and Honda of Danbury highly.


A few years ago, when I purchased my first car from...

5
VLNguyen on 02/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A few years ago, when I purchased my first car from Danbury Honda, Mike helped me through the whole process; now that my family has expanded and I was looking for something a little more baby eqiupped, I knew exactly who to come back to. Mike went above and beyond again to help me find a car that fit my needs, wants, and price range. He went over several cars with and for me, to ensure that I was 100% sold on the vehicle before I put any money down. In both of my dealings with Mike he was friendly and attentive, and it gives me great peace of mind to know that, when the time comes for me to purchase another car, I'll be dealing with someone I know I can trust to do their best to accomodate me and my family's needs. Thanks again for all the help!


Mike made the process very easy and went out of his way...

5
MatthewMedve on 02/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike made the process very easy and went out of his way to ensure we had a positive experience. We previously bought our Honda's out of state due to customer service but we are glad to return to our home town.


Just had a great car buying experience with Honda of...

5
robertsc on 02/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just had a great car buying experience with Honda of Danbury, very professional and came to the right price in minutes vs. the typical hours of negotiating. After researching many vehicles and dealers for weeks, we decided on the Honda Pilot and Danbury. Very satisfied.


I love my new Accord. I wasn't sure what to get , but my...

5
jackiekos on 01/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new Accord. I wasn't sure what to get , but my salesman listened carefully and then recommended the best car for me. We even discussed color. I have never had an black car and I really love it. Scott Stirling really took the time to make me feel comfortable with all of the new technology. I have never had a car with these options. He was patient and trust me it took a while for me to understand. Because of Scott I even have a photo wallpaper behind the car clock. How is it possible Scott, can know everything about this amazing car, as well as my Ipod, and a customers phone? It's pretty impressive. This was a great experience. I had anxiety about buying a new car. This is the first time for me. I have always driven used cars. Scott was professional,and a kind and very nice man. I never felt pressured. Danbury Honda is so nice. One of the nicest dealerships I have seen and I have been to a lot recently. I sent an email to everyone I know and recommended your dealership and Scott Stirling. Thank you Scott


My husband & I have had the BEST ever experience...

5
Melissa Morales on 01/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband & I have had the BEST ever experience w/Honda of Danbury & John Francisco! My husband needed to get another car as he was without a vehicle. He was referred to Honda of Danbury & specifically John Francisco by a co-worker. He went online & saw a vehicle he was interested in (Honda accord). We "scheduled" an appointment w/John to come in & see the vehicle. Well, upon entering the facility I was quite amazed. VERY clean, spacious, bright, WELCOMING! The "waiting area" - very comfortable seating, free coffee (MANY selections available), restrooms cleaned & stocked, I could go on! We went up to the front desk where I think a young lady by the name of Melissa greeted us & paged John. Her friendly smile was welcoming. John approached & his professionalism, friendliness were just so inviting. What a difference compared to other sales people we've had to deal with. Well, the vehicle was purchased and after all the paperwork was signed, we walked out of there RELAXED & happy & so impressed w/just the WHOLE experience. It was almost like we didn't have to do anything except sign documents, give down-payment, and then leave. John took care of everything!! Well, since the Honda name is so exceptional & I had been contemplating getting a "smaller" vehicle....2 weeks later we came back. I traded in my Nissan Pathfinder for a Honda CRV-EXL. Again, I have NOTHING negative to say. From the ease of trading in the old to "new", it was with such EASE again, almost like we didn't have to do anything. We dealt w/John again this 2nd time as well. He was extremely quick, helpful, no "pushiness", etc. He is truthful, knowledgeable, and definitely knows how to do his job & loves his job. You don't find that very often in sales people - almost like you're just a "commission" for them, but John did NOT make us feel like that ever. Will we go back? ABSOLUTELY! but not now! LOL! Will we refer Honda of Danbury to others? again, ABSOLUTELY!!! If you want the best experience ever....a reliable, backed by their name car, then come here! You will NOT be disappointed. I am so looking forward to servicing our vehicles (i'm sure review will follow) :-) Thank you to Honda of Danbury & John & all the staff there! Mr. Robert Plambeck, you've got a GREAT team there!


I just purchased my seventh Honda Accord [six of them at...

5
Susan Locke on 01/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my seventh Honda Accord [six of them at Honda of Danbury].Since my first purchase in 1986, I have never considered any alternative. The car is beautifully made, fully loaded [V6 coupe with navigation] with every piece of safety and entertainment technology one can possibly want. In a nutshell, the Accord is fun to drive and totally reliable. After purchasing the 1990 model at Honda of Danbury, I have never considered another dealer, the service [Dave, Ed, Teri et al] and sales force [most recently Steve Vikaros] are a pleasure to work with. I appreciate their integrity and professionalism.


Amazing. Simply amazing. I bought a Toyota Tacoma from...

5
Dmvmikeson on 01/18/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing. Simply amazing. I bought a Toyota Tacoma from Chris on Wednesday. He is the best salesman ever. I will never buy another vehicle anywhere else.


This is the first time that I have actually worked with a...

5
brad.blosat on 01/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first time that I have actually worked with a "car salesman" and did not feel intimidated at all. I put that word in quotes, because Joe isn't your traditional "car salesman". He is a terrific honest person, who wanted to do what was right for not only me as the customer, but the dealer and the brand. I felt an immediate trust dealing with Joe from the beginning, and working with him to find the right type of car for me. He wasn't pushy, he wasn't a know it all, he wasn't condescending, he wasn't robotic. He was a human being. He knows the trials and issues that people have with dealers and dealerships. He was calming, and really helped with our decision to be the best for what we needed in a car.As I bought, and drove the car off the lot on Saturday - it is now Monday morning and I have already received a call from Joe. Not from Danbury Honda, not from some automated system, not from a solicitor. A CALL FROM JOE. CUSTOMER SERVICE AT IT'S BEST - something that is lost in the world we live in.I love Honda's. This is my 3rd Honda - and I can tell you right now that I will be using Danbury Honda and Joe as much as possible in the future. Do not look past this - I trust Joe Difabbio - and so should you.


Mark Ramey was very easy to deal with. Like any other...

4.4
1violette1 on 01/03/2013

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Mark Ramey was very easy to deal with. Like any other auto shopping experience, get everything in writing so as to avoid confusion later. Overall, I would rate my experience with Mark as positive.


We visited Honda of Danbury three times and bought a 2013...

5
youngroger on 01/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We visited Honda of Danbury three times and bought a 2013 Honda Accord. We were greeted at the door by salesman Tony DeLena and he was very pleasent and polite while he asked our needs and showed us several models. Tony was very informative of the various models and has a solid technical understanding of the Honda vehicles. He was honest and upfront with answers to our questions and hussled around to show us vehicles in the lot and let us take a test drive in an Accord. He made the final deal a pleasent experience and didn't haggle on minor details. We chose to self-finance for personal reasons, but he helped us to apply for potential financing with the dealership. He is still working hard to coordinate to correct a minor problem with the car that the Service Dept. should have caught while preparing the car for delivery on Monday, 12/31/12. We will recommend Honda of Danbury and especially Tony DeLena to friends that may be interested with buying a Honda vehicle.


I would definitely recommend this dealership. I cannot...

5
jhilborn on 01/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely recommend this dealership. I cannot stress how much dreaded going to purchase a used car by myself. I am a 66 year old single woman and have not bought a car in 12 years. Tony Delena was incredible. He was very professional, pleasant, knowledgeable and courteous. He answered all my questions and made the whole process easy. I left very happy with my purchase and feeling confident I made the right choice. The dealership itself had a easy, low key but professional atmosphere and I look forward to taking my car there in the future for service.


Wonderful experience from the moment I walked in the...

5
Wirelessmary on 01/03/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience from the moment I walked in the front doors. All of the staff was warm, friendly, caring and appreciative of my business! I've tried other dealerships and walked away disappointed by their lack of attention to my needs. Danbury answered all my questions and accommodated all my needs and wants!


I hade an excellent experience with Tony Delena. He was...

5
HEATHER SFAELOS on 01/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hade an excellent experience with Tony Delena. He was very friendly, knowledable and went out of his way to explain everything about the car to me. I had alot of questions and he took the time to explain everything that i asked. He made it very pleasureable to buy my used car. I love it and i think your dealership is such a down to earth and friendly place to buy a car. Thank you Tony for all your help. i would highly recommend Tony and the dealership to family and friends.


Was a great experience! Second car I bought from Luis...

5
Iolanda on 01/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was a great experience! Second car I bought from Luis Lessa, my first one is a Civic(great car,drives very smooth + very economic), my second one is a , CRV, I'm having lots of fun with,drives and feels great!!!!!!


Good morning and Happy New Year....First I didn't realize...

5
ss68 on 01/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good morning and Happy New Year....First I didn't realize this needed to be in before midnight..at that time I was watching the Mohegan Sun slot machine eat my money although I was able to spend another New Year eve with my parents of 85 and 83 yrs of age, my husband, my sister and future brother in law....God Bless....I may add mom love the slots!!!! John Landry has been a pleasure to work with, I have to admit, having elderly parents we needed to get moving fast through the car transaction as it was like 4:30 New year eve, and John got the job done with a smile on his face. He stayed in contact with me and just overall got us into the car and out the door. Also at this time I have to say the dealership itself has been amazing and the staff has gone out of their way just to talk...and some of it was just about life..real people..thanks..to Scott in the service dept, Terry at the front desk John Gallager..and the list goes on....so yeah you guys are a okay in my book..May each one of you be blessed in the New Year...Sue Seaman


My family was traveling on New Year's Eve from a visit...

5
Jbesada on 01/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My family was traveling on New Year's Eve from a visit with relatives in Pittsburgh, PA to our home in NH, when our new Honda Odyssey started making a strange noise. At first we thought it was road noise, but over time, we realized that we needed service or we might not make it home! With most repair shops closed on New Year's Day, we were worried about how long we'd be stuck. We were unfamiliar with the area, and our Garmin had died on the trip (talk about bad luck!), but a kind stranger directed us to Danbury Honda. We arrived 12 minutes prior to their closing time. I figured that any reasonable dealership would send us away, as it was a holiday eve. I literally ran into the dealership with little hope of help that day and with two panicking kids in the car.Scott Benz listened carefully to my story and took us right away. After they checked the car, we received a diagnosis of a failed wheel bearing. Within 90 minutes, they had made the repair and sent us on our way. They even washed the car!! I cannot tell you how thankful we were for Scott's kindness, professionalism, and concern for our family. I am certain that everyone just wanted to go home to ring in the New Year, but they took care of our needs, instead. Scott, we can't thank you and your team enough! We are so thankful to be safely home, today!!! We would recommend your service department to anyone! These folks are GEMS!


I wanted to take a moment to write this short review on...

5
rubviel on 12/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to take a moment to write this short review on behalf of Mr. Joe Pagano, who was my parents sales consultant on several occasions at your dealership. He was always pleasant to speak with; guided my parents throughout every decision making on the purchase of my new car. He went out of his way to pick out the right model car to fit my personality (Joe, if you are reading this...thank you! The car is so me.)Mr. Pagano truly provides top-notch service with patience, kindness and most imporantly integrity and humbleness. I hope you appreciate having Mr. Pagano,as one of your employees. He is a valuable asset to your dealership. Warmest Regards,R.Soto


I have purchased 2 cars from them in the last 3 months. I...

5
Bill Edwards on 12/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 2 cars from them in the last 3 months. I visited 2 other Honda dealers and found this dealer to be the most up front of the 3. John was straight forward and very knowledgeable, he made the process enjoyable! I would (and have) refer my family and friends him to him. Great job!


Luis was great to deal with. He got us the vehicle we...

5
Jw112965 on 12/24/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Luis was great to deal with. He got us the vehicle we wanted at our price. We could not be happier with the Honda Pilot its exactly what we wanted.


I went in with my wife and 3 year old grandchild, to...

5
burti282 on 12/20/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in with my wife and 3 year old grandchild, to inquire about a 2013 Ridgeline Sport, that was on the lot. I explained to my salesperson that I did not have a lot of time and informed him that I was thinking of purchasing a 2012 from another dealer. That vehicle was certified used with 9000 miles. Don, my salesman, within minutes gave me a great price with a lower finance rate and said I could pick up my vehicle that same day. I am a former owner of a Limousine company, and have purchased many cars in my lifetime. This by far was the fastest, painless, experience anyone could have. Don, also only took less then 45 minutes, to fully explain and deliver my car. Great experience and would recommend the salesman, service department, and dealership to anyone.


I stopped in on a Thursday morning with only a half hour...

5
matjcyr on 12/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped in on a Thursday morning with only a half hour to get my wife's car appraised and get a price on a Civic lease. Scott walked over, introduced himself and we began the process. I explained my time crunch and he started working on numbers right away. After getting what I wanted to hear with no haggle, I left the dealership. Scott answered a few questions over the phone after I left and my wife went and signed the paperwork that afternoon. That Thursday evening we were out of a high payment on an SUV we didn't use or need and now I'm driving a brand new Civic which I love. I would say Scott was a no BS type salesman and was honest and never lied once during the process. This means a lot to me as I've never met many salesman like him.


Joe Pagano and the rest of the staff involved with my...

5
Jdistabile on 12/18/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Pagano and the rest of the staff involved with my purchase at Honda of Danbury were helpful friendly and great..The best car purchasing experience I've had ever!!


Terrific transaction. Mike Devine and the GM, Brian...

5
Allysoncussen on 12/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terrific transaction. Mike Devine and the GM, Brian Beanland, were responsive, friendly, and thorough. As a parent of 3 young children, they matched a vehicle to our needs and facilitated the purchase with attention to our time limitations. We were very pleased and will be back when it is time.


Ready to sign papers but the price grew & grew by...

1
nobscustomer on 12/16/2012

Customer Service: 1.0 Pricing: 1.0 Overall Experience: 1.0

Ready to sign papers but the price grew & grew by thousands at closing. We protested loudly and were told to get out by general manager.


He was great, very knowledgable and straight to the...

5
doors on 12/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He was great, very knowledgable and straight to the point. made it very easy for me to do business. I bought 2 cars in a year from them.


Tony was great to work with. Very attentive, very...

5
divider on 12/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony was great to work with. Very attentive, very knowledgeable about the vehicle we chose. Worked hard to find us the exact car/color combination that we wanted. Dealership is immaculately kept, family friendly, great servicing options and amenities. We were very satisfied overall. We love our new Pilot and would recommend it and the dealership to our friends and family!!


Through the internet, I located the exact pre-owned...

5
susanmalkan on 12/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Through the internet, I located the exact pre-owned Mercury Mariner that I wanted and it was located at Danbury Honda. Although I live in Long Island, I decided that it was worth the trip due to the excellent price, color and model of the vehicle.Tony DeLena treated us as if we were purchasing their fanciest new Honda. He was so friendly, courteous, and pleasant to work with. He handled the paperwork very efficiently, even though it was a little more involved since it required out of state registration.While he was getting the paperwork done, he was also running around getting the car cleaned, and even ran to the gas station and filled the tank. The other salespeople and staff were also very friendly and courteous, making sure we knew where we could get a beverage in the showroom. I also liked the set-up for doing the paperwork, working at tables out on the sales floor rather than sitting in a cubicle.It was the best experience that I've ever had in a car dealership and I highly recommend Tony for his courtesy and professionalism. He treated us as if we were buying a high end luxury car. Thank you!


I bought a Civic in a day. That's because Tony was...

5
ClarePomerleau on 11/24/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Civic in a day. That's because Tony was honest, transparent, efficient, and sensitive to what I needed in a car. He didn't "hard sell" me and he didn't waste my time. I needed to go out of town quickly and he turned around a new Civic in less than a day., some of that on his own time. And he is available: I feel that I could call him anytime with follow-up questions.The dealership folks were all friendly. There's a nice feeling when you walk in. If I stood there for a minute or more, someone would come up and see if I needed anything. I haven't serviced the car yet, but the service center has great hours.


Great service department! Can't express that enough! ...

5
aquino670 on 11/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service department! Can't express that enough!My car would not start and within 45 minutes Honda roadside assistance came and towed my car to Danbury Honda. The tow company driver (Geoff) was very professional and extremely careful in handling my car.Honda of Danburys service department took my car right away and within less than a half a day my car was fixed (even though it was just a battery issue).I have always had such a pleasant experience with Danbury Honda's service department. The service mangers and mechanics are very professional and knowledgeable. To me when I buy a car my main concern is how I am treated at the service department. Honda of Danbury has always gone above and beyond! Thank you again for such a pleasant experience!


This is the second vehicle that we have bought from Honda...

5
gvaughan on 11/04/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle that we have bought from Honda of Danbury this year. Tony is a very knowledgeable sales person. He knows the Honda product very well providing needed explanation when asked. He is very easy to work with and I have found both buying experiences efficient, timely and satisfying.


Our experience with Honda of Danbury was amazing! Our...

5
Kbalassone on 11/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Honda of Danbury was amazing! Our dealer, Tony Delena, worked tirelessly to help us find the right vehicle. Tony is very knowledgeable of his product and all financial options. He helped with trading in our previous car, for the absolute best price, and got us in our 2010 Honda Pilot. The entire process was seamless! Tony even followed up with a personal phone call to make sure we were happy and satisfied with our purchase. This was my first purchase with Honda of Danbury and definitely not my last! My mother has bought 2 Hondas from here with Tony. And, I've already spoke with Tony about assisting my grandparents (88 & 86) with their trade-ins and new purchase. I know he is going to take great care of them! It's safe to say that Tony Delena and Honda of Danbury is our Family's Dealer. Thank you Tony for all your help and support!Tommy & Kerry BalassoneMahopac, NY


I am very satisfied with my purchase of a 2012 Honda...

5
rmjarno on 11/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied with my purchase of a 2012 Honda Civic from Honda of Danbury. My salesperson, Tony Delena, was terrific to work with - friendly, knowledgable and thorough. The dealership was also quite impressive - they had a large inventory of the model I was interested in and was able to provide the car I wanted right from their inventory. I highly recommend Tony and Honda of Danbury for any auto purchases.


Mr. DeLena is a very knowledgeable and helpful...

4.8
njcassoc on 11/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0

Mr. DeLena is a very knowledgeable and helpful salesperson. He helped us find the best vehicle for our needs and got everything done quickly. We will definitely come back to see him for future purchases.


This is the second vehicle I have leased from Danbury...

5
Kqleadership on 10/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle I have leased from Danbury Honda and from John. Everything about the experience was great! I have exactly what I wanted at a price that works for me. I would most definitely return!


GREAT PLACE IN DANBURY

5
ligbus on 10/15/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We chose Honda of Danbury because of a friends recommendation - he has always raved about the treatment he receives there. We met with Tony Delena to discuss our need for a new bigger car for our growing family. Without pressuring us, he gave us all of the information we asked for, took us out to test drive cars, and answered all of our questions. We came back to test drive again, and Tony gave us his undivided attention. When we bought our Odyssey Tony walked us through the paperwork, showed us all of the features on the new car, and even called later to make sure everything was going well and that we didn't have any questions. I have already recommended Tony and Honda of Danbury to friends and family.


We chose Honda of Danbury because of a friends...

5
libgus on 10/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We chose Honda of Danbury because of a friends recommendation - he has always raved about the treatment he receives there. We met with Tony Delena to discuss our need for a new bigger car for our growing family. Without pressuring us, he gave us all of the information we asked for, took us out to test drive cars, and answered all of our questions. We came back to test drive again, and Tony gave us his undivided attention. When we bought our Odyssey Tony walked us through the paperwork, showed us all of the features on the new car, and even called later to make sure everything was going well and that we didn't have any questions.I have already recommended Tony and Honda of Danbury to friends and family.


$29,795

Mileage: 31319

Color: Silver

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Danbury, CT

Engine Type: 190 hp 1.5L I4

$22,599

Mileage: 90541

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Danbury, CT

Engine Type: 280 hp 3.5L V6

$25,495

Mileage: 16961

Color: Silver

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Danbury, CT

Engine Type: 190 hp 1.5L I4

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