Awesome customer service
Great service in buying my Honda Accord. The car was ready at the time I said I could be there, there was no aggressive sales pitch and Eli was a top notch professional. Financing was a breeze and I was able to trade in my old Accord and drive the new one home. Best purchasing process i have ever had.
Excellent customer service
I had been looking for a Jeep Wrangler for months, and found one at the Marysville Honda dealership.Doug Jordan responded to my inquiry regarding availability. I live in Cincinnati and due to schedules, was not able to make it up for about 10 days.During this time Doug responded to numerous emails about the condition, options, and numerous other questions I had. Maybe 15-20 emails.He always responded within an hour or two. Sometimes immediately, even on his day off.I was nervous about driving so far for a vehicle, but Dougs outstanding communication and attention to detail earned my trust, and ultimately my business.Once I arrived he had the Jeep spotless and all the paperwork ready to go. The Jeep was exactly as stated and described by Doug.At my request, he even took it on a test drive to check on a few things for me.Without a doubt, this was the best experience I have ever had at a dealership.Along with Doug, I would like to mention Tom Wiertel, Finance Manager, and Jeff Hawk, Sales Manager.Tom made the financial paperwork quick and easy, and thoroughly explained each document and asked if I had any questions. Jeff stopped in to say hi, to talk about the vehicle, and was an amazing ambassador for the dealership.
Joe Ranalli was a wonderful salesman. He made the process seamless. It was very easy to get paperwork done. No pushing, selling things I didn't need. Joe took the time to show me the features of my New Honda CRV. he highlighted pages that was important in my owners manual. The dealership was beautiful, clean and had a really nice atmosphere. I would highly recommend anyone to by a care from Joe.
We just purchased our CRV and worked with DOUG JORDAN. From my first contact with Doug from my internet exploration, to our visit to view the car, to our final purchase, he couldn't have been more helpful. He was extremely sensative to my husband's needs and did everything to make our experience of spending all that money as painless as possible. Your dealership is to be commended for your professional approach.
Brian M. Was fabulous, found my CRV-LX right off and I fell in love with the color. It was perfect and in our price range too! I thought it would take weeks to find my next vehicle but it was right there and went home with us that afternoon. Thank you Brian for the wonderful service.
My third vehicle
Over the last 4 1/2 years I have bought 3 vehicles from Honda Marysville! This time was different due to I was buying my first brand new vehicle! Brittany Sines was the rep who helped me and I am lucky enough to know her as a friend as my husband works at Honda Marysville. This process this time was easy, filled out the things I did and found the vehicle I fell in love with and was on my way with my brand new Honda Accord. Honda Marysville I will recommend for life!!! Thank you family!
We came to Honda of Marysville, looking for a used van that was advertised on internet. We could not have been happier with the care we received. We feel the staff went over and above to meet our expectations about a purchase, even staying after closing to complete the deal. Honda of Marysville made us feel like we were part of their family. They could have not been more accommodating. Thank you Tom, Doug, and Steve for your patience with us and all that you did to help us purchase another Honda vehicle.
We just purchased a 2016 CR-V and our experience couldn't of gone any better. Our salesman, Luther Henderson, was great and spent all the time we needed. Never did I feel rushed or pushed into something. He was patient with us as we kept going back and forth with different buying decisions. No doubt I will be going there again when we look to change out our other car.
I've never gone anywhere esle but Honda Marysville
It's always a pleasure & it's completely painless to get a new car here. I've worked with Jennifer Falcon & Joe Ranalli over the past 13 years. They are so professional, accommodating & make the process enjoyable. I would never, ever, consider going anywhere else!
I purchased a 2014 Honda CR-V from Honda Marysville the week of Monday August 15, 2016. I was not looking forward to buying a car from a dealer, however my need for a vehicle and Honda Marysvilles vast inventory caused me to look their direction.. Jay Thompson was the sales rep I dealt with. I found him to not only to be courteous and professional, he was also very knowledgeable of the product he was selling. Jay demonstrated very good communications skills, both verbal and non verbal. I was very satisfied with my vehicle buying experience at Honda Marysville and recommend anyone in need of purchasing a vehicle to give them a chance. I would ask for Jay Thompson. Hopefully your purchasing experience will be as positive as mine was.
Excellent Dealership and Sales Staff
Joe Ranalli and Jordan Teu were excellent to work with. Their knowledge of the 2017 Honda Ridgeline was second to none. Also want to thank Padrag for his time on this deal. WOW
Bad customer service
We had called the dealership on Thursday about a Pilot on their website. The salesman said the car was being sent to the shop and would get back to us. He called Friday about 11:00 am and said the car would be ready in a couple of hours. We asked 3 times about whether the timing belt had been replaced and he assured us that it would be (the car had 99,000 miles on it). We arrived at the dealership around 2:30 pm after driving 50 miles from Grove City (100 miles roundtrip) only to find out that the car was not ready and that the timing belt could be fixed for $850 on top of the price of the car. To say we were upset about spending most of our day driving (we got caught up in an accident on Rt. 33 for about 45 min.) only to be told, "sorry", is a mild statement. On our way out another salesman asked what was wrong and as we were sharing our experience, he walked away in the middle of our conversation to flirt with another employee, then returned as if he was interested in what we had to say.
After an accident which left my car totaled, my husband and I went shopping for a used car replacement. After going to several dealerships to look at a used car, a friend suggested looking for a new car at Honda Marysville. We really did not think a new car was in our budget, but we took the 30 minute drive to see what we could find out.From the moment we walked in the door, our experience was fantastic! We worked with Mr. Patel and Mr. Worstell. We conducted an extensive test drive in a 2016 CR-V which was very enjoyable and informative. After that we sat down to talk price and were shocked at what a great offer they made to us! No pressure, no hype, just a very attractive price for a great car. We left that night very impressed, but still wanting to think things over. They gave us the time and respect we needed to make a decision and we were back in a few days to sign the papers. All the paperwork was handled in the utmost professional manner possible with each step being clearly explained. This was very important to us as we had not purchased a car for many years. They even managed to schedule our car quickly for protective sealant so that we could pick it up early in the week.When we arrived Jordan gave us an extensive overview of our new car and all its features. Since both of us owned cars which were over 10 years old, that was really necessary and very helpful.When the car you use every day is suddenly totaled, your whole world is thrown into chaos. Everyone at Honda Marysville was so amazing and got us into a new car quickly and with no hassle. I can not recommend them enough to anyone looking for a professional, helpful, and trustworthy dealership.
Great sales department!! LOVE my new car:) :)
Today, I worked with Patrick [manager], Joe Ranalli [salesman] and Brandon [finance] in purchasing a new Honda vehicle. Their care and assistance were most pleasant, professional, and top notch throughout the entire process. My specific needs [budget, car style, color, gas mileage...] were their top priority throughout the entire process. I have purchased other vehicles from the Honda Marysville dealership with Joe Ranalli as my salesperson in the past. He is great to work with and I would highly recommend Joe as your salesperson if you are looking for excellent service.
Fast and professional.
I have purchased multiple vehicles from Honda Marysville and also had multiple repairs and warranty/recall jobs completed at Honda Marysville. I found the sales staff to be personable and friendly, willing to help discount (reasonably), and very knowledgeable. I do not care for fake pandering or patronizing attitudes and you will not find that here. They are more than happy to spend all day looking at the minutiae of a specific car or hunt through the sizeable car lots to 'just see what I can see'.Finance is fast and very clear. They are not pushy at all.Service was very friendly and did a good job of communicating what was needed, what was marginal (repair/replace in a year or so) and what was good to go. I found prices to be reasonable all around.I have purchased about 1 car every 14~16 months on average through my whole adult life for either my family or for a business. This is about the only dealership that I didn't feel was a car dealership if you know what I mean.
Excellent Customer Service
I just purchased a new 2016 Accord. The customer service was excellent. It was my first time buying a new car and I was a little nervous. Brian helped me through the process and was very friendly. He was able to get me a great deal and he did not pressure me throughout the process. I would definitely recommend this dealership, especially if you want a no-haggle experience.
Used car buyer
Great place to buy from. Sales staff was excellent. No pressures sales.
I purchased a used vehicle today and the process was painless. The vehicle was priced below market value and remarkably clean and well taken care of. They offered me a fair amount on my trade in and I wasn't pressured into making the purchase. It was a friendly enviroment and I couldn't be more pleased with the absolutely haggle-free dealing, I was definitely relieved!
Easy process with the internet team. Prices are very fair. Nice show room and service area.
We dealt with Joe Ranalli, and had a great experience. He was not pushy or rude, and let us take the car for a test drive on our own so that we could talk freely and look at the vehicle without pressure. We also dealt with Rich the used car manager, and he was great & reasonable as well. Would definitely buy another vehicle from this dealer, and would definitely recommend this dealer.
The people here are very respectful, helpful, proactive, and courteous. When they didn't have the exact make/model/color I wanted, they did everything they could to arrange for a trade, and kept me informed. Test drives are no hassle, and staff are ready to answer absolutely any questions about a vehicle. Credit checks are performed only once you are serious about buying a vehicle, not to evaluate your potential as a buyer (unlike other dealerships). In my experience, their prices are consistently lower than those from other dealerships. Their facilities are clean, spacious, and well-maintained. Plus, there's a slushie machine. What's not to like?
We just purchased a new Civic from Honda Marysville. Our service rep Greg Lamatrice made us feel comfortable and welcomed. I look forward to continuing business with Honda Marysville.
Love this dealership!
We love this dealership! We have now purchased 4 vehicles here and we have used Joe Ranalli every time! He's really knowledgeable and a very nice guy! I strongly recommend this dealership for your car buying needs! Their inventory is always changing! You never know what you will find!
Thank you Chuck Gould you made buying a new car an easy process. We were on a tight schedule and you gave us the flexibility to make it work.
A friendly staff, fair and low price the first time. Considerate sales person (Joe Ranalli), The owner was on the sales floor. I talked with him, very approachable.This is my second Honda from Honda Marysville.
Restored my faith in the car buying process.
After a nerve-wracking experience purchasing our last family vehicle at a different dealership, Honda Marysville has restored our faith in the car buying process. We worked with Brittany Sines, who couldn't have done a better job exceeding our needs and expectations. She was friendly, understanding, knowledgeable and made the whole experience a pleasant one. Brandon, the Finance Manager, explained all of our options without being overbearing. We bought a new Honda Accord, and so far the vehicle is wonderful. This dealership, and Brittany especially, has earned our family's business for a long time. Highly recommended!
This was the third time we have dealt with Honda Marysville and again we had a great experience. Our Product Specialist Mike Bogdan made the entire process quick and efficient. We love our Honda Fit.
Great buying experience
A very good buying experience, not a single issue.
Just purchased a new Odyssey and really enjoyed the whole process. Parag Patel and Tony Hicks both worked with us and made things very easy and took care of us. This is the type of service we have come to expect from Honda Marysville and they never disappoint. From beginning to end they made us feel a part of the whole process and genuinely worked with us to make this a pleasant experience.
I recently took my car in for service and while I was there I decided to lease something new instead of making the costly repair. Tony, the Product Specialist, I worked with was great. From start to finish the whole staff seemed to want the best for me and helped ease the process. I ended up with a 2016 CR-V and I couldn't be happier. Thank you.
Great Car Buying Experience!!!!!
This was my 6th Honda I've purchased but my first through Honda Marysville. It was by far the best car buying experience I've had. I worked with Tony Hicks on this purchase and I can't say enough good things about Tony. Tony was extremely knowledgeable about the Odyssey, very quick to respond throughout the car buying experience, pleasure to speak with and straightforward. I did my research with 4 other Central Ohio dealerships and Honda Marysville was the clear choice. I highly recommend Honda Marysville and Tony Hicks if you are in the market for a new car.
Great new car buying experience & previous maint.
Recently purchased a 2016 Accord and in prior years , purchased 3 new Accords from Honda Marysville and used their service department for all maintenance items. Everyone has been friendly, courteous, professional and always had my interests in mind. I will continue to be a customer of Honda Marysville because of the quality of their products the dedication of their people to customer satisfaction. To name just a few that I have had the good fortune to work with recently: Jeff, Jen, Joe, Cory and Kelly.
A family friendly place with a postive environment
A wonderful place full of friendly customer service oriented people who enjoy what they do. I personally want to thank Rich Bischert for the entire buying process, Mark Gundler for finding me the car I was looking for a 2015 Acura TLX SH-AWD, James Burns for not selling the car to another customer, Tony Hicks for taking care of the purchase and trade-in transaction in a professional but informal manner and for Steve Willis who assisted with the financing process. A great place with a positive can do attitude to purchase a new or used vehicle.
WOW What a Great Place!!!!
Great Job guys No Hassle Friendly Dealership!! I would definitely recommend to a friend! Very friendly and easy to get along with! Finance guy is honest as they come. Everyone their is as honest as they come! Thanks guys for a great experience! I would definitely go their for now on! Great job Thanks so much and we will see ya soon for the $24.95 oil change B
Thank you Corey in Service!
Thank you again Corey for getting my Civic into the shop on such a busy day! The guys in service always go above and beyond. See you next time!
Great service! Everything was very clear.
Purchased a 2016 Civic EX-T 4dr and everything was very simple and clear.The facility was very clean and organized and the amenities were exceptional. I definitely will recommend this dealership to my friends and family.
Purchase of 2013 Nissan Altima
I worked with Brittany and Alex during the purchase process. They were patient, respectful, pleasant and in the end made me an offer I could not refuse!! My car was detailed, gassed up and ready to go when I arrived to complete the paperwork. I am 100% satisfied with my purchase experience. I would recommend this dealership to anyone looking to purchase a vehicle.
Wonderful service, caring and welcoming staff
Christine Clabaugh provided excellent service for us and helped us lease our vehicle with ease.
Best deals and customer service!!!
We were extremely impressed with the sales team at Honda Marysville! We recently had a baby and needed a new vehicle that not only was rated highest for safety but one that could accommodate all the items a little one requires. We no longer travel lightly. This is the first time we've car shopped in over 12 years so a lot has changed. We highly recommend Rich Bischert and Christine Clabaugh. They were so helpful in finding the right fit for our family and ultimately we went with a new 2016 Honda CR-V EXL. It drives like a dream and feels like a luxury car. I am loving our new baby Mobile and feel so much safer!! Thanks for making the process so easy as well since we had our daughter with us that day and they did everything possible to expedite the paperwork. Christine also took a great amount of time to get our phones set up on bluetooth and explain the highlights and any questions we had. Wonderful experience and will definitely be going back to them when we're ready for our next vehicle. THANK YOU!!
Great salespeople and management!
First of all, I'd like to thank the owner, Bruce, for always taking care of me... and now my son, too. Our salesperson Jamie was great and when I'm ready for my next vehicle, he will be the person I'll be asking for and hope he'll still be there! Brandon in financing was super and we feel confident in our purchase from Honda Marysville!
The best place to buy your new Honda
Great place and people Jack Mosley answers all my questions and provides the right amount of follow up/information to make the right decision. Our 3rd Honda in 2 years. Easy and comfortable process. Thank you for the professional service.
Very professional friendly environment great staff
I was in need of a car as I was in a bit of a pickle. Our trip lead us to Honda Marysville while this was our first trip to honda I was a tad skeptical if I would be able to get a car due to my past credit history. We were greeted by Mr. Lance Cole (our salesman) he was very professional and extremely helpful from start to finish! I ended up needed my father for a co -signer so we schdueled a meeting for the following Friday . During that entire week Lance kept in contact with us as he worked with Alex B(finincial ) to work us into to a car we desired that way when we came in Friday we had the vechiles we could afford and liked ready for us to review ! In all my experiences with past dealerships I have NEVER had them go above and beyond so for that we are very appreciative . Come Friday my family went back to Honda to see what we could qualify for the atmosphere and staff were extremely friendly and nice (we had our 4yr hold Neice with us ) and she was entertained with the slushy's and games in the waiting room that was awesome and helped us focus on the important paperwork we had ahead of us! With the great team work Lance and Alex provided we had a CRV in no time that we were interested in and was signing paperwork in no time our interest rate was a 6 % unbelievable as the car I had previously was a 24% lemon from a past poor dealership . (Luxcury car sales) NEVER buy a car from them they are scammers I would recommend anyone to Honda Marysville even through it was over hour drive for us i'd do it again for that service We did have one unforeseen crazy thing happen during our visit as we were waiting on our 2014 CRV it was getting detailed /cleaned and gased up we noticed it was taking a bit of time Lance our saleman went to check it out and him and Alex came back with bad news while getting ready to pull the car up front one of the employees backed it into another car . I thought they were joking at first but it was true They handled the situation and was calm and ready to help us find another replacement car in minutes They didn't hesitate to apologize and offer us 2013 with lower miles same everything as the 2014 CRV and we agreed and signed paperwork I know it wasn't there fault as accidents do happen unfortunately it was our new car but it all worked out and everyone left happy They even offered us a $50 gift card for the time and inconvenience of this accident Everything happens for a reason so I was happy with our purchase at this point. I know not ever customer would have been as understanding as we were. It's important to know we were very understanding because how we were treated prior to this accident the sales team took care of us from day one and offered us more than most dealerships they treated us with respect , as friends , and made us feel comfortable and went above and beyond to satisfy there customers That's true customer service and I feel Lance Cole and Alex bulk I believe his name is exceeded that on Friday kiddos to them for excellent team work ! Please recognize and thank them for a wonderful sale (twice ) I can now say I purchased two cars in a day and not be upset about it . From this day forward Honda Maryville will be a life long dealership if I'm in need of a car in the future Signing off satisfied customers Mr William swank & Ms Mandy Swank
Very helpful, professional and patient sales staff
Professional, patient and they worked very hard to find us a relatively rare vehicle with a even more rare combination of options and priced fairly. Doesn't get much better than that. They truly act like they want your business - long term.
We always have a great time at Honda Marysville! Thanks so much Mike Bogdan!!
pleasure to work with Joe Ranalli
Pleasure to do business with. Joe Ranalli was great to work with. Would recommend him and this dealership to my family and friends.
Extremely helpful sales staff
Purchased great used vehicle at a fair price. Was very impressed with the entire staff from receptionist to general sales manager. Sales assistant Tony displayed patience and professionalism as he completed all aspects of the transaction. I would highly recommend Tony and Honda Marysville for consideration when purchasing a new or used car.
I went in yesterday to trade out my last piece of crap car ill ever have to a new 2016 honda civic. My salesman Tony was AWESOME. Very personable and helpful. He even threw up some pretty funny jokes:) Parag Patel who works there as well was also phenomenal in helping me get the best price and going above and beyond to get me the car of my dreams at a very fair price. I gave everyone hugs by the end of it!
Great buying experience
I dealt with Chuck Gould, and everything was great. He was knowledgeable about the Honda lineup. He was low to no pressure. He was patient while we decided on a vehicle, and worked to get the payment we wanted. He was thorough with the features of the vehicle and very friendly. Everyone at the dealership was friendly and professional. I would go back and buy another car.
Well worth the drive
I arrived at Honda Marysville and was welcomed by a friendly and courteous receptionist, and then was greeted by the salesperson I had previously spoken with on the phone. I was told Joe Ranalli had spent the previous 45 minutes before I arrived making sure the Honda Pilot was looking as close to brand new as possible. It was an extremely cold day, and Joe had the car waiting for us in a warm and dry garage area. Joe did the absolute best to work with me on the price, and I drove away in my "new" Honda Pilot knowing I got got a very good deal. Marysville is several miles from my home in southwest Ohio, but it is well worth the drive to get a quality car and a quality deal.
An unexpected pleasure. The best car buying experh
An unexpected pleasure. Best car buying experience I have ever had. If you are in the market for a new are used vehicle do your self a favor and visit Honda marysville.
Car buying experience.
I bought a used CPO civic with help from Jamie Eubanks. The entire process was smooth and took little time. The car was better than many other local dealers had. The financing and professionalism shown were a big factor in buying. I will recommend this dealer to family and friends.
Great customer service at Marysville Honda
Last Sunday, we went to Marysville Honda for car service. While there, I asked about a bracket for my front license plate. The sales rep, Mike Bogdan, not only gave me the bracket, he also attached the bracket to the bumper. Greatly appreciated.
In the end...
As the old owner of below mentioned Element, it had to the right deal to trade in my car. At first, my wife and I settled on a used 2013 Odyssey. We needed more room than the Element provided and the price was right. After doing the deal, we felt good about the situation... Then we got home and noticed a few minor issues with the van that made me uneasy about the deal. I contacted our salesman Don Towle (on a Sunday when he we off for that matter) and we arranged to take in the van for repairs that would be covered free of charge. After having the repairs done, I still felt uneasy about the van and asked Don about my options. Don constantly told me he wanted us to be happy, and the solution he and the finance manager came up with was to undo our old deal, give me the trade-in value of the Element back, and start from scratch. As a result, we now are driving a 2016 Odyssey and loving every minute of it. We are happy with how Honda Marysville stands behind their products, and how they do care about their customers. Thank you again to Don for making the buying experience a success. So in the end, we are satisfied customers.
This dealership was extremely helpful and the customer service was wonderful. My husband and I just bought a Honda Accord there. Our sales representative was Brian Matesic and he was by and far the best car sales person we have ever worked with!
Great experience buying mint used Honda Element
I've been looking for a used Honda Element with under 50,000 miles- they are very hard to find. Found a perfect silver one via the internet at Honda of Marysville, which is about two hours away from me. Called and talked to Todd Francis- great guy. We discussed the car and price for maybe 15 minutes, he said he'd call me back with a response to my offer. The sales manager Rich Bischert called me back, and within five minutes we had a deal. Drove up two days later, the car was exactly as described, plus they had serviced it- done oil change, and even replaced the rear differential fluid. Within about 30 minutes all the paperwork was done and I drove it home. Great car and great experience.
2016 Honda HR-V
Tony Hicks is who helped me out during my entire new car searching process! I knew before they were even sold that I wanted an HR-V. He did everything in his power to get the color and model I wanted and worked with me on when I could make it in to pick it up. He's awesome! I also had a good experience with the financial staff member, Alex. They were all down to earth and laid back which really helped me have an enjoyable experience!
Honda CRV 2016
We were looking to see the changes in the CRV from 2010. Making an internet appointment was easy and we were greeted and serviced by several professional staff. After test driving the new CRV - Chuck was informative and friendly as we asked a 1000 questions. After a second test drive, this time with Chuck we were sold on the new CRV. Dealing with the finance staff was (actually) a pleasure, Brandon was very helpful and worked to get us a great interest rate - It was below what our own Credit Union could do for us. Overall purchasing our second Honda CRV from Marysville Honda was a pleasurable experience and we are the proud owners of a beautiful White (Diamond) CRV. Kudos to all the staff.
The best easy process in buying a new car
This is probably the 10th new car I have purchased at Marysville Honda. All of these dealing have been with Jason Bayly and he makes the entire process easy. For me it starts with an email saying what I'd like to do and from there he does the research and lets me know if we are close to the deal I'm looking for. From there, I go into the dealership and usually walk out with my new car within an hour. How much better could it be? Great job Marysville Honda and Jason!
Just Purchased Acura.........Love it!
Went to Honda Marysville to check out their used Acuras. My first contact was with a vehicle I saw on line. I called and Evan Kelly took my call. He was very customer oriented and followed-up without being a nag. Long story short, after several days and many dealers purchased an Acura from Honda Marysville. Evan was the salesman but everyone was so friendly and kind. I would absolutely shop there again when I need a vehicle. Highly recommended.
Great Customer Service
I just purchased a 2012 Honda Fit from April at Honda Marysville. The customer service was excellent and I got the car for a very fair price. I was offered a very fair amount for my trade-in and the whole process was fairly simple and straightforward. The only thing that did not completely satisfy me was the quality of detailing done on the interior and exterior of the car. The interior still had a couple grimy spots and some dog hair left over from the previous owner and the paint chips and scratches they "fixed" we're not done very well. I am still very happy with my purchase and will return to Honda Marysville for my next vehicle.
No games were played.
I found the vehicle I wanted on cars.com and sent the electronic interest. Brittany Sines got back to me quickly, answered all my questions and sent me the Carfax and service in preparation of sale report. I had told her I didn't want to play the dealership game and she not only acknowledged that she did her best to avoid it. I appreciate all that everyone at Marysville Honda did to make sure I was a happy customer. I have to say, it was one of the shortest auto purchases I've made, and over my years I've probably purchased 20 cars. I have been and I'll continue to be a Honda fan for a long time to come, and Marysville Honda will be my first stop.
bought a 2014 pilot ex from marysville hond
was late getting to the dealership, my sales person( Christene Clabough) was very understanding and courteous..after taking a test drive, i went back and told Christene i wanted the pilot. Christene did her paper work with efficiency and some humor thrown in. that's where my joy of buying a honda some what ended!!!she took the signed paper work back to the finance department and time stood still. Christene was very busy with other customer's(that's a good thing, pays the bill's) finally after about 1 hour plus i went back to find out what was going on or i was moving on .a very nice gentleman david came out to finalize the paper work. he apolgized for the delay. my one and only complaint is (was) the time it took from sales rep to finance person.needs more people to do finance papers. Love the pilot didn't like 3 hour's at the dealership!!!!
Excellent Customer Service
We went in to compare used and new Odyssey's. Mike Bogden was very patient and went through SEVERAL scenarios to make sure we were comfortable with our purchase. A very refreshing car buying experience.
V HAPPY WITH SERVICE EXPERIENCE
I have a battery problem with my car and another dealer wanted me to bring it in and charge me to look at it, I spoke to a business advisor Parag patel and he took care of me.......the issue was I was past the warranty period when the car arrived. That "goodwill" gesture will have me coming back,thank you Honda Marysville.
GREAT New Car Purchase Experience
From start to finish, a GREAT experience and would highly recommend to all friends and family. Parag Patel streamlined the process to quickly find us the exact model we were looking for. There were certain features we thought were unnecessary. He didn't try to sell us, he listened and spent time finding exactly what we wanted. He found us great rates, and in no time had us in our new Pilot. Completely courteous, trustworthy, friendly and thorough... we knew he had our best interests in mind - very comforting. Jack Mosley patiently explained the features of the vehicle and in very easy terms educated us about our purchase. Again, very reassuring and comforting to know the value and ins and outs of our purchase. Brandon in financing showed us various options at a rate and payment we were completely happy with... actually better than we expected. Brandon made the financing process very easy as he showed us options in a timely manner. Seriously, from top to bottom, the staff, the environment, the overall experience is well above their competition. Really, we felt like we were meeting good friends that were helping us make the best decisions possible. The process and results were both better, easier & faster than what we expected... and by the way, the product we purchased, the 2016 Honda Pilot is an amazing ride for the value. My wife and I are way more than just happy with it. Bruce Daniels and Jeff Pister have an incredible team with a very solid product line. If you're looking for a car purchase, don't miss the opportunity to have the Honda Marysville experience. We made a smart purchase for an great value on a very good vehicle. I'd rate this 6 stars out of 5.
Bought a car on my 50th Birthday
After searching for the perfect vehicle for a couple of weeks I found the one I wanted here (used 2016 Pilot Touring). The entire staff was great, but my salesman was the best!! Took his time, never pushed and got me a better monthly payment. Will go there again for my next vehicle. Ask for Evan Kelley!
A wonderful experience.
Honda Marysville and all levels of sales, service and management were professional, caring and made me feel special. They attended to every question I had and made sure I was happy. They even put a big red bow on the car since it was my birthday!
Another Great Experience!
This is the 4th car our family has bought from Honda Marysville and it is always a smooth, friendly, and great experience. I recommend this dealer to all of my family and friends. We'll continue coming back!
Great used car purchasing experience
I had a great experience purchasing a used vehicle from Honda Marysville. The vehicle was not a Honda and so they had limited information and answers to our question, but they researched and provided everything I asked for quickly. They were open to negotiate and even got us a better rate than we expected on the loan. The transaction wasn't without issues though. First, they "accidentally" increased the price of the vehicle on the initial purchase agreement by 20% above what we had agreed to in writing. They also neglected to fully describe some of the minor damage to the vehicle(despite being asked directly) and that they only had 1 key(which I had neglected to ask about). In the end these were relatively minor since got a great deal on the vehicle. The only thing I can say is to make sure you complete full due diligence and don't take anything for granted.
Hassle Free Experience
Everyone I encountered was friendly and professional. No pressure...no sales tactics. My salesman, Anthony, earned my trust and therefore my business.
A great experience
As soon as we walked into Honda Marysville we were greeted by immediately. We had researched and had 3 vans that we wanted to look at. Christine Clabaugh, was amazing. she was very patient as we had to bring our 3 young kids with us. She made sure that they had drinks, paper to draw on, and answered all their questions too. Christine made sure we got the best deal possible and truly fought for us. Never once did we feel pressured as she gave us time to think about it. After we agreed on the deal, they tried to make the process as fast as they could. The finance guy was awesome. He made the process quick and painless! We will always recommend this dealership!!!
Have been a customer for 10 years
This was the purchase of my 8th vehicle from Honda Marysville, always very friendly, professional sales people make the process easy. I wouldn't buy from any other dealer!
It took some time for ME to buy my 2016 Civic
I had family issues that kept me from buying a 2015 Civic when I first went to Marysville Honda and talked with Tony Hicks about a car. I had one "deal breaking" requirement as far as the car went--It had to have a manual transmission, but wasn't too much of a problem at first. After I got the family issues settled, it was too late to get a 2015 manual and no one at the dealership was sure when a 2016 would be available. They checked and said that 2 manuals were coming in sometime in the next 6 weeks--lots of automatics and cvt's already available. Then on a Friday, Tony called and said that one of the two manuals was in, but that someone else had already spoken for it. I made arrangements to go to the dealership on Monday and test drive one of the automatics and then be ready to get one of the manuals. When I showed up for the test drive, the other person had backed out and I bought the car on Monday and picked it up on Tuesday. Because I have driven and owned Honda products since 1977, the best thing that I can say about this car is that "It drives like a Honda."
I purchased thru their internet team. We negotiated the entire transaction via email. I was very satisfied with the price and professionalism of their team. I was also dealing with another competitor who was not very professional at all. Most of my information was exchange via email. The car was ready for me to take off of the dealership. After filling out the remaining paperwork, I was driving off the dealership within an hour. Very happy about that!
I drove up to look at a 2014 honda accord coupe EX-L v6 , I was welcomed by a friendly and professional staff. I dealt with a Salesman by the name of Todd Francis. He was very kind and considerate. He made my first car buying experience very easy and made me feel comfortable as a consumer. I would definitely recommend this dealership to anyone looking to buy a Honda in the recent future.
Honda Marysville is an excellent dealership. There is no pressure to buy and they have a large inventory of new Hondas. The new car sales manager Jen is honest and willing to work hard to get your business. The service department has always been helpful and thorough when repairs needed. Our salesman Jason B. goes above and beyond to make sure the delivery of your new vehicle goes smoothly. Just made our 4th purchase from them and we plan to return.
It was time for us to get rid of our Camry that was in great condition, however had 322,000 miles on it. We knew we wanted something small and another Toyota. My husband drives past this dealership on the way to work everyday and stopped in to see what they had. A few days later, we were there purchasing the new to us/used Yaris. The staff was extremely helpful and very friendly. The process was easy and pleasant. We special thanks to April who sold us the car and to Steve who helped us out at the end with the financial paperwork. Both were great to work with. Our next purchase will be with this dealership.
I would like to thank Lia Moore for helping us get a new CRV. She went above and beyond to make sure we were satified with our deal and to make it happen. She is the BEST. Thanks to Jen Falcon for putting the figures together and making them work. I would recommend them to all my friends and family.
Excellent staff and very friendly.
They put the fun back into car buying! The only improvement could of been the detailing of the used car we purchased was not the best. (Film on the inside windshield and previous owners cell phones not cleared out of system)
Used van buyer
From the first phone call with Jeff, who assured me the van would be there when I got there( an hour + drive), to Brittany Sines, who showed the vehicle and answered my questions. To Rich Bischert who closed the deal with reassurance that they are supportive of their used cars and proved it by getting more answers to more questions that I had. Any fears I had of buying an older used vehicle were allayed with this confidence building team. I would highly recommend a visit to Honda of Marysville if you are seeking a supportive team to make a car buying experience a positive experience. I am very happy with my 2005 Chrysler Town and Country van. Thank you
I'll repeat my business, for sure.
The vehicle was used and hadn't been serviced or detailed when I called about it. The price was right, so I spoke with Todd Francis, and within a matter of a few hours, my loan was approved, the car was in mint condition, and I was driving away. My experience was very positive.
2016 Honda Pilot Elite
Had the pleasure to purchase the first car sold in Marysville by Bruce and his team in 2005. Ten years later we returned to purchase the 2016 Pilot Elite. Honda Marysville staff are all very knowledgable, conduct no pressure sales and ready to assist you in any way they can. While picking up our new car, several of staff congratulated us on our new purchase. They even put a Congratulations Banner on our car signed by the staff. They care about you as the customer. The dealership is a very strong supporter of numerous community activities and events that raise funds to support youth and help the less fortunate in the area. For a great deal and top notch service, we recommend Honda Marysville. We are proud to have been driving Hondas 30 years!
2015 CRV EX
Our 3rd Honda from Honda Marysville. 3rd different sales person. Jamie Eubanks did a fine job. They do all of our service too.
Honda 2016 Odyssey Touring
Our salesman Jeff Hawk was fabulous! He is a great person to work with. Very knowledgable on showing the features of this van. Give him a try you won't be disappointed! The dealership was excellent to work with!
Best Car Buying Experience of My Life :)
I am a single Mom and I HATE car shopping LOL. Well let me tell you Eloise and Rich, the dynamic duo, made my car buying experience my best ever! They beat the best interest rate that I had received, that many dealers said they could not even match. They beat other dealers on price. But where they really excel is customer service. You have to experience it for yourself! If you are a single Mom I would highly recommend this dealership. I trust them and their integrity is top notch. Thank you Rich and Eloise! You rock! Worth the 2 hour drive from Fort Wayne, Indiana!
The whole experience was great! Joe was very efficient, explained everything well, and made the whole experience fun. I love the car and will definately tell any of my friends looking for cars that they should visit your dealership. Beautiful facility with a warm atmosphere.
My wife and I purchased a 2010 Subaru Forester from Honda Marysville last week, and the experience could not have been any better. We went out there to look at some CRV's, but I couldn't resist looking at the Forester, since I'm a huge Subaru fan. This is my third one. I emailed the dealership to schedule a test drive with Todd, who was excellent to work with. Todd was going out of town the next day, so when we came back to purchase the car, we dealt with Jeff, who was also great. Everyone there was very personable and awesome to deal with. No one tried to "sell" us anything, or make us feel any pressure. They were just straight forward, nice, and attentive. My wife was especially impressed, since we visited 5 other dealships in the area, and Honda Marysville's customer service blew everyone else away. The only downfall was that their used car sales are in the same building as all of the motorcycles, so it was a bit crowded and sometimes loud. However, I would go out of my way to buy more cars from this dealership because of how great the people treated us. I am also a former retail sales manager, and have over 5 years of customer service experience, and I was nothing but impressed. Everyone genuinely cared about our experience and it showed. Top notch place.
First of all, its hard to have a good experience when purchasing a vehicle, its just not set up for enjoyment, so I thought. In septemeber of 2015, I unexpectedly need a new car. I have never owned a Honda, nor interested in one. I am more of a Lexus or Camry type of a person until this faithful day. My boyfriened recommended Fred at Honda Marysville, and as usual, I so dreaded the saleman and the process of purchasing a car. Anyway, I am happy to report he was the nicest, most honest, easiest person to communicate and get the job done. There wasn't any crazy negotiation, nor there was any horrendous back and forth with the manager like the usual wheeling and dealing with this industry. Fred offered the best price for an Accord EX-L that I can't refused, and I drove out with my new car within an hour and a half of the arrival time of meeting him, more or less. Unlike other dealership, this dealership is a huge beautiful facility, fully stocked of any vehicle of your interest. As for my saleman, not only he proved that the process of purchasing a vehicle doesn't have to be a nightmare, he topped it off by just being an honest person. THANK YOU Fred!!!
2015 Odyssey Touring Elite
Dealt with Andy Morse on a new van. He was great and VERY patient with us. We changed our mind several times and he never batted an eye. He went above and beyond! Thanks!
overall excellent service and satisfaction
Joe Ranalli has sold us 3 automobiles and provided us with excellent service. We have always been satisfied. Corey Carroll from the service dept has been our go to guy in the service of our vechiles. Honda of Marysville needs to reward these 2 gentleman for the excellent service they provide to your company. Thank you a very satisfied Smith family.
I had the pleasure of working with Don Towle when i went in to look at used cars. I had a very vague idea of what i wanted. All i knew was that i wanted a newer used CR-V. He patiently helped me narrow down what i was looking for and helped me find a great car for an amazing price. My family has had the pleasure of working with him before and i would definitely recommend him to any one looking to get a great car.
Last week I decided to trade in leased 2012 CRV and lease a 2016 Pilot. I had previously owned a 2007 Pilot and really wanted to lease a 2012 Pilot, but I just couldn't get over the boxy style. At the time the CRV fit my needs. Now with three grandchildren and one on the way, the Pilot will fit my future needs with plenty of room for car seats and three rows of seating. Andy Morse and the personal at Honda Marysville helped me through the leasing process in such an easy manner, just as they did three years ago. All the new bells and whistles on the new Pilot are easy to use...and I'm not a tecy...just a retired grandmother. Most of all, the Pilot's new styling is very smart looking.
This place and people are simply amazing. I was just awed by their service. I went in to purchase a used car and I found out I could get a new one for the same monthly payment. Mark was our salesperson and he was very nice answering every question we had and we felt zero pressure. We are now Honda customers most likely for life when we were die hard Ford fans. Other dealers could definitely learn a lot from this dealership that is for sure.
I really liked the what this dealership had to offer. We came to a very reasonable deal on a 2016 accord. I was fortunate to have Doug Roberts work with me. Doug was very patient and even came in on his day off to work with my schedule. Doug was very speedy and took the time to break down finance numbers with me. He was also very thorough with his car inspection. I would highly recommend his services at Marysville Honda.
They run a first class operation. The people are professional and courteous.
WE had a wonderful experience with Chuck Gould at Marysville Honda. He went out of his way many times to help us find the car that was just right for us. They also gave us the most for our trade in value! Thank you so much! You have earned our business in the future!
Greatest sales experiences
We've purchased three vehicles in the past 25 months from this local Honda dealership, and they've ALWAYS met or exceeded our expectations. I have been buying cars for over 50-years and this is the GREATEST EXPERIENCE I've ever encountered. Love the sales approach, and there's absolutely NO PRESSURE !! The service department is almost always available when I need them (they have GREAT HOURS, TOO) I won't go anywhere else for my new HONDA vehicles, or used ones if that be the case.
Great selection. No pressure
Recently purchased a newer used vehicle from Honda Marysville. Searched AutoTrader online and found a vehicle here that looked suitable to our needs. After speaking with Brian Matesic to verify vehicle was still on hand, we drove the 80 miles. When we arrived I noticed that there was a large and diverse selection of used vehicles. Found the vehicle we were interested in parked right in front. We were not swarmed by any sales staff even though we walked inside looking for Brian. We then met with Brian he was very pleasant and personable. We checked out the car and upon closer examination decided it wasn't in the condition we were looking for. With Brian's help we searched inventory for similar vehicles, found a 2009 Honda Accord that had everything we wanted. We started the sales process and I was again surprised to find that the high pressure I'd become accustomed to at other dealerships wasn't true here. Even though the dealership closed while we finalized the deal I never felt pressured or hurried in any way. The paperwork process went very smoothly with no additional sales pitch for extended warranties. I honestly can say that I've never had as nice of an experience with a vehicle purchase.Thanks again.K.Peterson
My least favorite thing to do is buy a car.
Brian M. and Alex at Marysville Honda made the dreaded process so smooth and pleasant! Thank you! Love my new ACCORD! Give those guys a BONUS!
Excellent Quality and Customer Focus!
Jeff Hawk did an excellent job selling me a Honda Accord yesterday. He was only concerned with the issues that were important to me. I felt ZERO pressure. My biggest issue was an affordable monthly payment which became Jeff's focus. This is the second car I've purchased from Jeff at Honda Marysville and as long as he's there, I'll keep going back.
Traded in our old van to lease a new 2015 Odyssey. Told Fred in Internet sales exactly what we were looking for, the monthly payment and what we thought our trade in value should be. All our requests were met in less than 15 minutes and was the most cost effective after visitng four other Honda dealerships. Visitng Honda Marysville is a MUST!
I went in to have a recall fixed. The appointment took longer than what I was told. After repairing the recalled airbag, I was told my radiator was leaking. When I drove my car away, both of my turn signals were no longer working, but were fine when I dropped off the car. I had my usual mechanic look at the radiator and he found NOTHING WRONG. I am just livid!!
Great Car Buying Experience!
We were in the market for an inexpensive used car thinking that was all we could afford after having visited many dealerships in Columbus. However, with one trip to Honda Marysville, we were able to get into a brand new 2015 Honda Accord on a great lease deal! Jen Falcon, Jack Mosley, and the entire team were top notch and took time to answer all of our questions and got us in a new car in a very short amount of time. We love our new Accord and may be Honda Marysville customers for life. It was definitely worth the drive for a great deal and a great experience!
Excellent Car Buying Experience
One of the best car buying experiences I've had. Jeff Pister and his team worked together to give me a fantastic deal that no other dealer would even come close to. Everyone was very responsive during the process and communication was top notch. They were prompt with every request and made the transaction very simple and easy. I'm thrilled I got my desired car and the buying process was hassle-free. I can't say enough about my positive experience, I truly recommend Honda Marysville and will continue to do future business here without bothering with "shopping around." I'm confident I will get the BEST price and the BEST service here!
low key expereince
Easy no pressure experience. Worked with Andy and he was great!
My daughter's first vehicle purchase!
My daughter and I went "car looking" this past Saturday and decided to check out Honda. She had originally been leaning towards a Toyota when I suggested that we should check out Honda. There is no Honda dealership in the town we live in, so we went to Honda Marysville. We were greeted by Andy Morse, who made us both feel very comfortable and at-ease. Being two females car shopping can be a little intimidating. Andy was AMAZING!! We looked on Saturday and she test drove a Civic. We talked to Andy after the test drive and told him that we were going to think about it and would get back to him. By the next day, she knew that she wanted to purchase from there and really liked the car. We drove back to Marysville to make the purchase. She had originally been torn between two different colors of the same model vehicle. Andy gave us the keys for both and told us to feel free to take either or both for a test drive. While looking at both cars on the lot, she noticed another one that she liked even more! Andy was so incredibly patient and more than willing to offer his advice and assistance. We test drove the "new" find and she fell in love! The remaining portion of the process was simple and painless and this was all due to Andy! I would highly recommend Honda Marysville to anyone and will definitely be a repeat customer myself!
Todd Francis worked with us. He is the reason we came back after talking to him the previous week. I was very impressed with his salesmanship and the morale at this dealership. They listened and did not make a judgment on our needs. I would definitely return and have already steered my sister to this facility. thank you, Mike
Great Customer Service - Great Experience
My son and I came to the dealership "just looking". I had an idea of what I wanted, but the three vehicles I wanted to test drive were completely different. Jeff Hawks was so very patient, pleasant and easy to work with. I liked him right away. To my surprise and delight, they had all three vehicles in my price range - a Highlander, Ridgeline and CRV. I fell instantly in love with the Ridgeline, but needed a bit of time to really think it through. Jeff gave me that time. No pressure, no feeling of wasting his time. I came back the next day but it was Jeff's day off. He turned me over to Todd Frances. He was just as nice, just as pleasant as Jeff. All the people I came into contact with that day were fantastic. All of them were cheerful and genuinely seemed to enjoy their work. I ended up buying a 2008 Ridgeline. It had to have some minor repairs done. Todd called me to let me know they had the part and that is when I met Mike in the service department - another awesome guy. The repair was going to take a couple of hours so Mike drove me to a place of my choosing to wait and picked me back up! All in all, this was the best car buying experience I ever had. I have already told all of my friends, family and anyone else who would listen to get their next vehicle at Honda of Marysville and to ask for Jeff or Todd. The next time I'm in the market for another vehicle, I will definitely go back. Just an awesome experience!
Purchased a used honda pilot
Great experience with Christine and Jeff at Honda Marysville!
Chuck Gould was very friendly, very helpful, bent over backwards to try to satisfy my concerns! This is the third Honda vehicle we have purchased from this dealership, and we have had very good service on all!
Have bought 3 cars at Honda Marysville in 2 months
Our salesperson, Lia, was as excited about the cars we bought as we were. My husband and I both needed new cars so we each bought a 2015 Civic. We have had the cars for a couple of months now and are very pleased with our choices. Lia was so patient with us as we test-drove several different years and models and took our time making our decisions. She was upfront about the impact of additional cost due to maintenance and fueling. Last weekend, my husband and I decided to buy a used minivan for our daughter and contacted Lia to see what Honda Marysville had in inventory. She helped us find the perfect Honda Odyssey and worked with us to get a really great price. I would absolutely recommend Honda Marysville to everyone I know. We had no issues with anything from finding the right cars to financing.
First of all, the sales person Joe R. has been great, professional and knowledgeable. He is customer oriented. From start to finish he has been excellent.
Great buying experience with Joe Ranalli
This is the second car I've purchased from Joe Ranalli. He's a very friendly and trustworthy guy. Not only has Honda Marysville gotten me the best deals on my cars, but the staff has been the best to work with during the process. Joe was great about not being too pushy, but always being around to help answer my questions when I called him. I highly recommend working with Joe at Honda Marysville!
Leased my second Honda from Honda Marysville. Chose this dealer because of the knowledgeable staff, excellent facility and strong reputation. Chuck Gould did a fantistic job delivering the vehicle.
Trade In - Great Experience
I received an upgrade opportunity offer in the mail from Honda Marysville for my 2012 Honda Civic EX. Although I loved my 2012 Civic, I was intrigued with the added features on the 2015 Honda Civic EX. When I called Honda, they put me through to Joe R. who asked me some questions about what I was looking for and about my current car and I went in the same day to discuss it further. Joe had arranged for me to talk to Jason Bayly to go through the different options available. Jason was wonderful to work with! He asked me what I was looking for (2015 Honda Civic EX sedan in blue) and was able to find the exact car I wanted. Jason went through various payment options that could fit into my budget and showed me the trade in value of my current car (which matched the amount I had researched prior to arriving). I was able to drive away in my ideal car that was also affordable! I would highly recommend working with Jason when looking for a new car! I would also like to point out that the dealership is a nicely laid out, clean place where you feel relaxed through the car buying process. I've been to other dealerships and the sales associates come across as competitive with each other. However, at Honda Marysville, it has more of a team atmosphere where everyone is willing to help each other. This will always be the first place I go to purchase a car and I look forward to working with Jason again on any car purchase!
Outstanding Service from Lia Moore
This is our third car purchase from Honda of Marysville. We choose to buy from this dealer for two reasons; we trust the dealership to provide outstanding service and the trustworthiness of their salesperson, Lia Moore. Lia has always been upfront and honest with us in regard to our trade-in and our new car purchases. She is a no nonsense person to deal with and we appreciate her honesty and integrity. Every step of the car buying process is professionally handled and the service department consistently provides top notch service of our vehicles. Lia Moore dispels that "car salesman" persona with honesty and her trustworthiness. She took the time to show us every new feature of the vehicle once we purchased it. We just sent our daughter to her to purchase her first new car because we trusted Lia not to take advantage of her. My daughter purchased her first new car and Lia was patient and walked her through the entire process with ease. We will continue to patronize this business because of it's outstanding staff and impeccable reputation. They also stay involved in their community and even "give back" by their support of their local Humane Society. What's not to love!!!
What a wonderful experience
My wife and I arrived early for our appointment with Chris Hager, to drive a H-RV. Mike Bogdan said he would help us until Chris arrived. He answered all of the questions and let us drive the H-RV. Didn't take long to decide to buy. Mike started the paper work for Chris and continued until Chris arrived. We were treated great from the start. No pressure...you know. You can always tell when the people you are working with love their jobs.
Excelled in all aspects from price to service. Mark Radabaugh took care of us brilliantly. There were unforeseen issue but it was taken care of with input from us and with customer satisfactions their main goal. Will always go back and see Mark if I am in the market for a new auto.
Tony Hicks did an excellent job with my purchase.
I just purchased a 2016 Honda Civic EX-L and the buying experience was top notch. From Tony Hicks to Andy, the person in finance, to the person that detailed the car, everyone was easy to deal with. This is the fifth car purchased at Honda Marysville and each and every time the service has been excellent.
I found the van I wanted to look at online. I called and spoke with Joe about it and told him I was coming to look at it that day. By the time I got there he had it ready for me to look at and drive. I had a very good experience with him and the dealership. I left with my van and will definitely be returning to them for any other vehicle purchase from here on out. Only complaint is that when I left my horn and the cruise control doesn't work on the van. :(
Spoke with Joe Ranalli on the phone about a used Honda Pilot. Joe was very helpful in providing his personal cell number in case I had questions on the vehicle or anything for that matter. The process of buying it was quick and painless. In and out in a few hours and thats how I like it. I would buy from this dealer again.
We had an excellent experience with our salesman, Joe Ranalli. Leased a brand new Honda...first new car in 30 years. We will use this dealer and product specialist again.
Great selection, great sales people
Had Joe R help me with the sales of my new Honda Odyssey, amazing price with great service. They moved along pretty quick too.
Good, solid dealership experience, every time.
I recently purchased a 2015 CRV. My only issue was the functionality of the HondaLink system, which I now understand has been an ongoing struggle for Honda and Honda owners alike. That aside, if I was going to have a problem with the car, Honda Marysville would be the place I'd rather have made the purchase, and here's why: My son and I have bought about 7 new cars from HM over the last several years. Although we are both "picky buyers" who want everything to work perfectly, HM has been right there, going above and beyond on every issue, every time. From the showroom to the shop, the staff are all top notch, caring, knowledgeable, understanding folks who listen to your concerns and responded appropriately, no matter what the issue or how difficult the fix. No buck passing or brush offs, just good, solid customer service. Simply put, when I'm ready for my next Honda, it will come from Honda Marysville.
Painless car buying experience
We came in to buy a new CR-V. It was very easy Chris Hager was eager to meet our needs. Great experience. We will definitely return here for our next car purchase.
Purchase of 2015 Honda CRV
We talked with Chris Hager on the phone for a couple of weeks concerning a Honda CRV due to the weather we were unable to make it to the dealership. The phone conversations were very informative and made us feel very comfortable. Once we arrived at the dealership we were not hassled or pressured like we have been at other dealerships - upon meeting Chris in person, he was just as professional in person as he was on the phone. He did not pressure us at all, we felt very relaxed and comfortable in dealing with Chris during our purchase of our new 2015 Honda CRV. We will definitely recommend Chris to our friends. We will be returning to make future purchases from him. Thank you Chris for your help, hospitality and professional respect during our purchase. You are one unique salesman! Tim & Thea Zeisler
Just purchased a used Hyundai Santa Fe. Got a fair trade in price on my old Saab and a great price on the used car. Everything was easy and there was no hard sale. I did a lot of research and was treated fairly. I would definitely recommend this dealer!
They always do a great job with sales. The car is in great shape.
Great Service was worth the trip to Marysville
We found a Honda Pilot that we liked on Cars.com that was located at Honda Marysville... Contacted the sales department through an online chat and they followed up with a phone call. We drove up the next day... Our original contact was out that day, but he had set us up with another member of their team. They had the keys and paperwork pulled and our names at the top of the list, which was important because someone else came in before us and was interested in the same vehicle, but they gave us priority since we enquired first and were on our way. We test drove, talked terms and financing. They worked with us to help make the terms work for us... They were friendly, pleasant and no pressure... They seemed to be working for a positive customer experience and outcome, not just their bottom line. Their friendliness, integrity, and efficiency were impressive. A lot better than other experiences that we've had... It's a couple hour drive for us, but the next time we're looking for a car, we won't hesitate to head back up the road to Honda Marysville.
We recently traded our old pilot for a new CRV 2015. Mr.Adam Milligan was our product specialist.Adam was Knowledgeable,extremely helpful and very professional in his interaction with us.The process was seamless..He is a very pleasant,and professional young man who made our experience very pleasant and memorable.. I will highly recommend Adam as a product specialist for any individual who wishes to buy a car at Honda of Marysville dealership .
Just bought another Honda from Marysville Honda
When we decided we wanted to check out a used Honda Ridgeline Marysville Honda was our first choice as we have made three prior purchases from them. A bit of prior research on Cars.com and CarFax showed they had several on the lot and we took a drive from Plain City to check them out. Brian Matesic, one of their salespeople approached us while on the lot and after describing what we wanted he showed us one and gave the opportunity to take a unhurried drive. The Ridgeline sold us on the truck. However we decided it had more miles than we wanted and after further discussion decided a lower mileage Honda Certified vehicle might be a better choice. I decided I wanted to do more research online before looking at other Ridgelines on their lot. I made a few calls to other Honda dealers with no apparent better deals and returned to Marysville as I knew their final price would be fair and their service is very good. So it was back to Marysville Honda to see Brian and take another one for a drive. We made a deal, and drove one home. We appreciated Brian's professional approach and how he let the Ridgeline sell itself to us. As usual, we were pleased with all aspects of our treatment by Marysville Honda.
Professional staff -- Quick & easy transaction!
My sales representative was Melissa McGonigal and it was a pleasure doing business with her. The entire staff at Marysville Honda made the purchase of a 2012 CRV and the trade in of my old car a very easy process. Great job!
Best experience I've ever had.
Christine Clabaugh was our product specialist at Honda Marysville. She was so very friendly and helpful; was able to answer any questions we had. She went above and beyond my expectations. Everyone at the facility was very helpful. The last car experience I had seemed to last an eternity; the financing alone took well over 3 hours. Not with Honda Marysville; once I made my car decision, I had everything completed within 1-1/2 hours. I will continue to drive to Marysville for their excellent service and will recommend them to anyone looking for a vehicle (new or used). Way to go, Honda Marysville! And thank you, Christine!
Very Nice Experience
Our salesman Chris was very helpful. He accomidated our budget and family circumstances. It was a good buying experience.
Very Happy Owners of a 2015 Honda Accord
Bethany Brown was our sales person. We contacted numerous dealers by e-mail and Bethany was always very prompt and thorough with her replies. The day we went the see her in person, she went over and above to help us and treated us in a manner for which we had always hoped. She extended every kindness and was very patient with the "old folks". We were, and still are, truly blessed to have someone as understanding as she was. We also appreciated the help from Jordan Tieu when we picked up the car. He too was very patient, pleasant and knowledgeable when explaining the controls/settings to us. . This is our first purchase from Honda Marysville and we would definitely purchase from them again.. We don't live in Marysville, but we are more than willing to make the drive knowing we will be taken care of.
Needed new wheels!
I had to get new wheels in a hurry because my old car just wasn't up to snuff any longer. I was sad, liked my old car. I told Brian what I wanted and how much I could pay. He worked very hard to keep me out of the pouring rain that day (he got soaked) so I could look over the car in the garage. He made sure I got connected to the sales manager that could make decisions. I have had my new CVR for 3 days, love it more each day! Brian was great-best car salesman ever and was genuinely concerned that I got what I wanted! He even called me on Monday to make sure I was still happy with the purchase, and to see if I had any additional questions about the car.
Owner of new 2015 Pilot
We have not yet had our Pilot serviced but we will start having our 2007 Odyssey serviced there also. Everyone was very helpful and well organized. We came in wanting to know their price and they did not give us a reason to haggle. This was the best dealership we've dealt with in the last nine months.
Great Experience As Always!
We went in to purchase a used Honda Accord for our college aged daughter. We walked out with TWO used Accords! The choice came down to two vehicles, and they were both great deals. After she chose the one she really wanted, we realized we couldn't walk away from the deal on the second one. Chuck Gould and Jen Falcon are amazing people to work with! This is the 2nd and 3rd car I have purchased through Jen at Honda Marysville....and we will keep coming back. She always takes great care of us and is very responsive to all of our vehicle needs. Chuck was just fabulous to work with as well! Very patient with us, explaining everything and then providing us beautifully detailed cars to drive home. We would recommend this dealership and these two individuals to anyone looking to purchase a new or a used vehicle! We are now a four Honda vehicle family and we couldn't be happier.
The staff were very accommodating and helpful in every way!
So Very Helpful
I worked with a salesman named Brian Matesic and he was great. I told him what I was looking for, what I wanted to spend and what I wanted my monthly payments to be and we started there. He listened to what I had to say and found me the appropriate car. The process was easy peasy and I left a happy customer!
I have bought 3 car here. Mike Bogden is a great customer service rep for the company. I recently bought a car that had some issues. I went back to Mike and he talked with Jen and they made everything right. No questions asked, no fight, no nothing. They were absolutely great. they always have a smile on there face and they put the customer first. Mike told me a year ago he is not here to sell me 1 car but to sell me all my cars. 5 stars all the way around. I will do all my car business here.
Purchase of a 2014 Honda Accord EX
We worked with two sales people and feel they both were great to deal with. Lea and Chris, as well as Alex (the finance guy) made the purchase experience quick, straight-forward and fair. I even got a follow-up call from Lea a few days after the purchase to see how things were going. Customer service exceeded my expectations in every aspect of the sale.
I was not sure what I wanted I had it narrowed down to two cars at there dealership and one at another. I decided on a honda civic si. The people at marysville honda where terrific not pushy and let me make up my mind without any pressure. We even left and went back a week later and we're not harassed on the phone. My sales person was Lia Moore and she's great!! She made sure the car I was getting was what I wanted. I will defiantly go back to Honda marysville for my next car.
Fast and easy!
Wow! I had a great experience working with Fred from the internet department and Dan in the finance office. I knew I wanted the Civic so I emailed all the Honda Dealers in Columbus and Honda Marysville gave me the best offer. I was able to apply for pre-approval from my phone in just a minute and had the buyers order a few minutes later and was on my way to pick up the car. Fred was friendly and knowledgeable about all the features of the car. They were able to match my credit union interest rate. I was in and out of there in less than an hour. I would've stuck around to drink slushies or eat pizza, but I needed to get to my job. I highly recommend them.
Not a very good way to do business
Found a 2000 Solara thru the internet and drove from West Chester, OH to Marysville in about 1 hour and 45 minutes. This didn't bother me because the advertised car was exactly what I was looking for. I had been quoted a price over the phone and when we arrived we found the car to be an "SE" rather than the advertised "SLE". When I questioned the sales representative and I stated there is a considerable difference between the two models and asked if there was a price break due to this inaccurate description, I was told no. We bought the car but I find this to be very misleading and would have appreciated a price break. You may want to check and compare the differences in options and the price difference between the two models. You got me this time but it will be the last time. Pete Eschmeyer
Talk about awesome experience love this dealership.Will not go anywhere else to buy a Honda.Very friendly place everyone is very nice and helpful
Great Place to Buy
Great place! Have purchased 2 used vehicles in the last 2 months from Honda Marysville. Salesperson Jay Thompson is awesome! He listens to what you want and finds it for you. No high pressure sales or trying to get you to upgrade higher than what you want. Great team, James in finance, great voice! Have told all of our friends to check Honda Marysville out first. When need arises we WILL be back.
Christine was my sales person very good at her job did everything I requested on line and set deal on phone the sales mgr gave me ample time to get there to see and bye the truck had every thing set when I got there I was like kid in candy store all the cars and motorcycles very nice thank you nick from Sylvania ohio by the way lost the truck to my better half
great business dealers with more Ann a thread of h
Great sales help, knowledgeable, and very non pushie. He let the care sell its self.Product Specialist Joe Ranalli was a person the we felt was trustworthy along with rest of team , Jen Falcon and Mark Radabaugh. Thank you...Doug and Linda
Excellent purchase experience in Marysville OH
I had a wonderful experience at Honda of Marysville purchasing my new Accord. My rep was friendly, kind, and extremely helpful. I absolutely hate car shopping but this time was fun! I had visited another local dealer and left feeling mislead but everything here was upfront and better than I could have asked for. If you are looking for a new car contact Chris Hager at Honda of Marysville!!!!
Boxster at a Great value with a personal touch!
I found Honda of Marysville, OH through the USAA Buying Service and I found my trust well placed. My salesperson was April Meisner and she was friendly, professional and very knowledgeable about the Porsche Boxster I was buying. She even listened to my stories with a smile! Tony picked me up and brought me to the dealership and April already had the car fully fueled and warming up for a test drive. The car was beautifully detailed and everything was great. Everyone was very nice and the paperwork was ready to be signed and I was on my way in less than an hour. A great car at a great price from a great dealership! Thanks!
used car purchase
Doug Roberts was my sales man and did an outstanding job start to finish. When I first met Doug he copied my contact info and I thought he will never call me back. Well he did call me with the particulars of what i wanted. My first car was a civic hybrid. Nice but small and i am not sold on hybrid technology. Next car was a recent trade in and just going to detail and service. The accord v-6 fit me well and i was pleased with the condition.Doug is an asset to your staff and i will go to him in the future. Buying process was explained in detail and very painless. I used to have disdain for used car sales people,Doug Roberts changed that! Thanks Doug and Honda marysville!
Very happy with our experience!
We worked with Joe Ranalli to purchase our new Honda. He was very easy to work with, and very honest with us. Best of all, he always remembered our names and called us back when he said we would. Honda Marysville gave us the best deal, and we will be buying again from Joe Ranalli in the future!
Really great experience at Honda Marysville, from start to finish. Professional staff, great pricing, beautiful vehicle!
We drove over an hour and a half to look at vans here because of the excellent selection and the competitive prices. When we arrived, we asked for a mini van expert and we were introduced to Chris. He listened to find out exactly what we were interested in and what we were not concerned with. He showed us a number of vans that were inline with what we wanted, and helped us find exactly what we were looking for. We would recommend Chris to anyone looking for a car,
Great Experience With Melissa McGonigal
Had a great experience leasing a 2015 Accord from Honda Marysville through Melissa McGonigal. Melissa made the process easy from the very beginning--there was no pressure whatsoever, she worked out a great deal, and made a unique trade-in situation very simple. I couldn't recommend Melissa and Honda Marysville enough--I chose Honda Marysville over every dealership that was closer to my location in downtown Columbus, mostly because of Melissa's service. I plan on doing so again when I lease my next vehicle or buy this one.
Best Car Buying Experience
We had a great car buying experience with Jeff Hawk at Honda Marysville. He was very knowledgeable and friendly. There was no pressure and the company as whole worked with us on our trade in and the price of the vehicle we purchased. Everything was thoroughly explained to us, we feel very confident in our purchase with Marysville Honda. We drove over an hour from Pickerington, OH to make this purchase and had explored several other dealerships closer to home that NEVER offered to knowledge and willingness to work with us that we received with Jeff at Marysville Honda. A 5 star dealership and great salesman worth the drive!!
New Car Sale
I bought a 2015 Honda Cr-V. They were willing to work with me and I am exceptionally grateful. Everyone worked together to get my car and get me out the door as quickly as possible. I would highly recommend Honda Marysville if you are looking for a new or used Honda.
Never Heard From Honda Marysville Dealership
Inquired about a car on cars.com and never heard from the Honda Marysville dealership!
Thank you Jen Falcon
Thanks for a great experience. Jen Falcon did all allot of hard work and it's much appreciated. She found the right car, she did all the paperwork and even brought it to me. Thanks again Jen! I love my new Civic :)
Chuck Gould did an outstanding job! He took the extra time to show all of the features of the car, was very thorough with the purchasing process, and went above and beyond to make this a positive experience. This is the first Honda for me, but the fifth for our family. I would recommend him as a salesperson.
Great Car Buying Experience!
Chris Hager sold us a new CRV today and our experience was perfect. He is a true professional in every sense of the word and made us feel like we want to continue to come back to Marysville Honda. Chris was very courteous and responsive to our questions without being a typical "pounce and dog" salesperson like we have encountered in the past at other dealerships. Thumbs up to Honda of Marysville! They offered the right kind of buying experience and we strongly recommend Chris. We were also introduced to Kelly Kramer in the Service Department while there and left feeling good about that part of this dealership as well.
Buying experience at Honda Marysville
I worked with Adam Milligan on buying my new Honda Civic. Adam was very professional and made the whole buying experience easy and enjoyable.
We had a wonderful first time experience with the Honda Marysville Dealership. We brought our vehicle in for a basic tune up. The staff was very friendly and knowledgeable. They went above and beyond and pointed out additional problems that we should consider getting fixed in the future. We decided that day to have everything done and they provided us with a rental car until our vehicle was fixed. We were very pleased with the professionalism provided by the staff and the timeframe in which it took to get out vehicle back. We will continue to do business with Honda Marysville in the future and will be recommending them to all of our family and friends. Thank you for a great job and making our experience a memorable one.
Purchased a used car
I have always been happy with the service dept at Honda Marysville so when I decided to look for a "new" car I decided to check them out. They did not disappoint. My salesperson was Christine Clabaugh and she was a delight to work with during this process. I ended up purchasing a 2013 Honda Civic SI and I love it. So glad I drove over to Marysville from my home in Dublin instead of shopping closer to home. I know the service dept is reliable and I am very happy with my decision. Thank you Christine.
Terrific buying experience!!
Jack Mosley was a terrific salesman. He took the time to explain the features that my new civic has. What a big change from my 2003 model. I was impressed with the dealership and how they shared in my excitement. This Civic is my first new car and would definitely recommend seeing Jack and the staff when looking for your next new car.
Used car purchase
Jeff Hawk was very friendly and made the process fairly easy. Will definitely consider returning to Jeff the next time we are looking for a car.
2014 CR-V Purchase
This was our fourth purchase from Honda Marysville and all of them have been with Jeff Hawk.We started doing business with Honda Marysville for convenience of service work and then we started shopping and buying cars from them. The dealership is easy to get to, the people are friendly and they have always presented a fair deal. I wan to be treated fairly and with respect by everyone I do business with whether I'm buying a new car or a new microwave oven and that is how I feel when I do business with Honda Marysville.
A very good used car buying experience!
We purchased a 2007 Honda Pilot a week ago. It was a real pleasure to work with Christine Clabaugh, who was both friendly and professional. The day after we drove it home I was going over all of the paperwork that came with our vehicle. It was then that I found out about all of the work that this dealership did to the car before they put it up for sale. I was very pleasantly surprised, and even happier than I had been with our purchase. Knowing that any problems that they found on this car were fixed before they passed it on to me made buying a used car a lot easier.
Great Sales Service
Todd Francis responded to my inquiry immediately and I scheduled an appointment. He spent a lot of time with me and answered numerous questions. No pressure and very patient. Unfortunately I found another car that better suited what I was looking for. I will have no hesitation going back if/when the need arises. Todd was really comfortable and professional to deal with. Thank you.
A very pleasant car-buying experience
From start to finish, I had a very pleasant car-buying experience at this dealer, and I honestly feel it started with my salesman, Adam Milligan. From the start he was low-pressure, low-key, very knowledgeable, and willing to spend the time figuring out what I wanted, why I wanted it, and what were my "needs" v. my "wants" in the cars I considered. It took a bit of work to get to my purchase, due to (1) me being pretty particular, (2) focusing originally on a hybrid, and (3) running into the model year-end with some reduced availability. Through it all Adam took the time to answer my questions, look into vehicle stock at other dealers for cars fitting my requirements, and getting back to me with information when it was available. After considering so many different options as each of my current first choices were difficult to find, Adam and I finally closed a deal on a 2015 Accord EX-L which so far has been a dream. Even at the end, Adam was basically no pressure when it came to price, and only asked - as opposed to suggested or pushed - about additional options. After closing, he made sure to spend time going over the car's features before sending me off into the wild. I will - and have already - recommend both Honda Marysville and Adam specifically to friends looking at purchasing a Honda.
Brand new CRV finally1
Adam did a great job! He talked me thru the difference between AWD and 2 wheel drive. After I made my decision and the car was mine to take with me, he helped me set up my phone for hands free and went over the manual and showed me everything I needed to know about the car! I will be back for my daughter's car in a few year!
Exceptional Customer/Sales Service!
James the finance manager is a one of kind pro at what he does! He will go above and beyond to do all he can within his power to put you into the vehicle of your choice! Christine was my sales lady, she was right on it from the get go, great communication and comes highly recommended to buy your next vehicle from! Facilities are very welcoming and extremely clean. Staff is very polite, they even recommended a restaurant for me since I was from out of town and yes it was good!
No pressure, knowledgeable sales
Adam was great. Very knowledgeable, patient, low pressure. Attentive without being pushy. Matched other dealer's price without any trouble. Buying a car can be very stressful, and this was one of the easiest transactions we have had. Adam stated he loves his job and it shows. Very satisfied with the buying experience at Honda Marysville.
Most Awesome Dealership!
Sales person Adam Milligan is absolutely great! He went above and beyond to make our experience as easy and enjoyable as possible. Knowledgeable, friendly and polite, he was a real pleasure to work with. The dealership is beautifully laid out. Clean, comfy and plenty of good coffee. Couldn't have asked for better treatment while getting our car. We will recommend this dealership to everyone! And will definitely be back in the future.
Excellent service at honda marysville
Adam Milligan was a pleasure to work with. He was very patient and understanding as I spent nearly 3 hours at the dealership. No pressure, very helpful, knowledgeable, and the list goes on. I'm very satisfied with my purchase and was able to negotiate what I felt was a good deal. Thanks honda marysville!
Very good experience
This was a very good experience. We got a good price on the car, and we knew what we wanted going in, so basically we had arranged a pick up and to complete paper work. Our sales person went over the functions of the vehicle more thoroughly than expected. Great experience, we would recommend this dealership.
Nice Buying Experience
Over all a very pleasant experience. I dealt with the Internet team. There was always someone readily available to respond to my inquiries. At the end of the day a very professional, low pressure, experience, at a fairly competitive price. The only complaint I would have, and its the same one I have with any car I have bought is that they sell you on how great of a vehicle it is and then the finance guy tries to sell over priced extended warranties. The last thing I want to think about while I am getting ready to take delivery of my brand new car is the fact that it may break down in 3-4 years. Leaves a bad taste in my mouth. They didn't belabor the issue, and quickly moved on when I told them it rubbed me the wrong way. Mark and Bethany were great to work with.
Very nice dealership, felt very welcome from the beginning to the end of our visit. THey even offered us lunch!! Everyone there was very friendly and accomodating. Thank you Marysville Honda for making this easy!!
it such a wonderful customer service experience
i bought a car from honda marysville about five days ago and i met this awesome guy called Adam Milligan, oh my God he was very helpful and a great guy.i recommend him to anybody who wants to buy honda to see this guy.God bless you Mr Adam
Adam Milligan called me back after filling out a online loan app. He was so helpful and professional. He really knows the products and helped me decided on a great car that fit my needs. I never felt pressured just helped and this extends to the finance team which also didn't just run through but explained each step. Everyone kept in mind that buying a car is a tough decision for the buyer and they were there to help. Best buying experience for me.
very satisfying experience
I had a very easy experience with honda Marysville. Mark from internet sales got back to me on my online inquiry within 24 hours. From there he outlined an exact deal the dealership could do with me. It accurately reflected the marketing the company was doing. I've bought cars from many dealerships in Columbus previous, marysville was easily my favorite to deal with, thats why I went back. They didn't disappoint. Thank you!
Bethany of the Internet sales team was great. The first time going to Honda Marysville but will not be the last. No nonsense. Straight to the point unlike other dealers. Would recommend to anyone.
Superior knowledge, help, and guidance on purchase
Outstanding service from the time I walked in the door and greeted by salesman Adam Milligan. He was extremely knowledgeable. Made me feel very comfortable. Went above and beyond with his customer service. Thank you Adam for a job well done and making my car purchase a great, comfortable experience. I would send my friends and family to you if they were in the market to buy a car. The entire staff at Marysville Honda seemed to work together as a great team. I look forward to working with you all for years to come. Sincerely, Debbie C
Very pleased - new car purchase
Purchased a new Accord Hybrid and traded in my old coupe. Salesman Jamie was very knowledgable, sales Manager Patel and GM Pister were very friendly and helpful with any issues I had. This is the third new Honda I've bought here and they've taken care of our S2000 club in the past. I've sent numerous friends here to buy cars.
very easy to work with
I want everyone to know about this dealer and the jem they have in one particular salesman. His name is Jamie Eubanks. He is the real deal and completely genuine. He didn't pressure us, and really listened to what we wanted and our needs. The car didn't end up working out for us, but I wish it would've because then we could've given him our business. I have been to 6 dealers in the past 2 weeks and he was above all the best! If you're looking for car and want a pleasant experience look up Jamie Eubanks at Marysville Honda, he will take care of you like you deserved to be treated.
ADAM MILLIGAN IS THE BEST!!!!
I came in to get some information about a lease. I had talked to other dealerships and felt like I was being pushed into something I didn't want. I heard good things about Honda Marysville and decided to check them out even though it was a 30 minute drive away. Adam Milligan greeted me at the door and was extremely helpful. He went out of his way to explain everything about the lease process. He was never pushy and knew about every cool feature the new Accord's had to offer. He even helped to set up my phone to link with the vehicle. He than worked to get me into a lease at the exact price I was hoping to pay. I highly recommended Honda Marysville and don't forget to ask for Adam Milligan. You won't be disappointed
Look no further than Honda Marysville
I just purchased a car at Marysville Honda and I couldn't be more pleased. They worked with me on the phone and via text before I came in. Then once I was there, they were easy to work with and gave me what I felt was a great deal on my car. Something I don't say easily. I didn't ever feel like they were trying to "car salesman" me. Mark Stonecipher was my salesman and he was very pleasant and easy to work with and the finance department was great too. I give them all thumbs up!
bought a new honda accord
Adam waited on me and was extremely helpful from beginning to end. He was not pushy which I liked and didn't try to get me to purchase what I didn't want or couldn't afford.
Todd Francis was great to work with and took care of all our needs. Definitely Recommend!
The way it should be.
I don't like the car buying process. But Tom McAdoo definitely was refreshing to deal with. He was very professional, informative, helpful, patient, never overbearing, and at the end of the day, I felt great about the car I was getting but also that I was able to do business with Tom. Relationships are important and you do business with people you like and trust. Tom definitely made the process much better than I would have ever guessed going into it. With regard to the dealership in general, I had been looking on-line and in person at several dealerships to research my next vehicle. The website was easy to navigate and use and then when I arrived, the selection was very good. There were at least 4 different vehicles that I gave serious consideration before buying they one I did. At other dealerships, there was often only one vehicle worth considering and sometimes none. But at the end of the day, Tom was the difference maker.
I am beyond thrilled with my Honda Ridgeline. I can say that the buying process was wonderful. The entire crew at Honda Marysville was very friendly, down to earth and helpful. Matt was my salesman and I couldn't have asked for a better person to deal with. Dan was the financial guy and he took me thru the process and explained everything to me. I live far away from the dealership but would go back there any time.
Very questionable service
Honda Marysville used to be the best place to go for service. After the last 4 times I will never return. Tools being left in the vehicle, fluid levels and air pressure not being checked, overcharging for service then offering to do the service at a reasonable price only to try and charge more than the original quote and do more to the car than was authorized. Good luck going into service and them just keep it at what you asked for. Also, bought a 2014 car and while the paperwork is being written up, someone in service backs into another car They offered (wisely) to replace the bumper. It took two weeks and getting hold of the manager to actually make it happen. Very dissatisfied. Shame on me for going back more than 3 times.
The first 5 minutes of our visit to this facility were enough to tell us we were going to buy here! The facility is beautiful and very welcoming. The staff were very friendly. We knew going in who we wanted to assist us in buying our new car (Jay Thompson is great - very personable, fun, and he works for you!) and no one made us uncomfortable while we waited for Jay to finish with his customers. We love the fact that we can pop in anytime with questions and they are happy to see us! I highly HIGHLY highly recommend Honda of Marysville for anyone in search of a new vehicle. (We met a family who had driven 4 ~ F O U R ~ hours to purchase a new vehicle for their 16 year old daughter. FOUR hours! That's loyalty. Their older daughter had also received a new vehicle from Marysville!) We will always be loyal Honda of Marysville customers! Thanks to all who made our big purchase fun.
Always living in the Marysville area, we decided to look at Honda of Marysville. Was very pleased with the building and selection. Adam Milligan was our sells rep and was absolutely the best. He listened to what we were looking for and found several different cars that checked off all or most of our requirements. Would recommend Adam and Honda of Marsyville in a heart beat.
After a few disappointing experiences at our local Honda dealerships in Columbus, we took a ride out to Marysville. We were pleased with the selection, and felt no pressure to look at, drive, buy anything. Salespeople, especially Brittany (who we worked with) were very no pressure and willing to work to meet our needs for both the trade-in of our CRV and the sale of our new Pilot (which I love!). Both my husband and I commented on how it was the "least painful car buying experience we have ever had." We got out of it what we wanted and felt respected both for our time and business. I'm actually not dreading going back out there this week to drop off keys and pick up a few accessories we ordered. Marysville proved to be closer than we think...
Well Worth the Drive
I live in Columbus Ohio and rode with my sister to look at a used VW; Adam Milligan was her salesperson. I have known my sister for 54 years (smile) and I know she can be one tough customer. Adam was honest, thorough, respectful and quite patient --she remarked later that Adam had spoken to her and treated her better than any salesperson she'd ever encountered. Based on this, I later bought my own Honda and wanted nobody but Adam to work with me. Not more than 2 weeks after I'd driven off the lot, I had a problem with a dinged windshield; again, Adam came through. I cannot give him any higher compliment than to recommend this dealership to anyone considering a new/used car solely on my (and my family's) experience with this young man. I hope his peers and employer also recognize his excellent commitment to service and obvious high standards--he made our experience at Honda Marysville well worth the drive. .
The experience was overwhelming in a great way. The salesman was very friendly and knowledgable. The finance department was very helpful. The facility was very clean and everyone was very friendly. I'm so happy I decided to purchase from this dealership.
Great service and friendly people
Always look forward to having car serviced at Honda Marysville. Friendly people and the best service. AJ is my service person and she does excellent job of making sure my car gets work done right and in fast time. Car washes are free and experience is great. Would not go anywhere else!
Good dealership, Great Product Specialist
Jack Mosley. If you're looking for a Honda, do yourself a favor and look for Jack Mosley at Marysville Honda. I like a straight-talking Product Specialist. Jack Mosley. I like it when I know the sales person could lie to me, but I know that they didn't! Jack Mosley. I think it's great when I know the average selling price of the car I'm looking at, so they get close enough to it that I feel like I made a good buy. Jack Mosley. I think it's pretty slick when the Finance Manager listens to the Product Specialist (Jack Mosley) and they all work together to get me the best rate that they can. Jack Mosley. Since I've mentioned his name so many times in this review, I think you'd be silly not to buy your next Honda from Jack Mosley, at Marysville Honda! He's a great guy and he'll do his best to get you into the car of your dreams. Jack Mosley. When I was in college they taught us that 12 repetitions would "set" an event in long-term memory. So, Jack Mosley, Jack Mosley, Jack Mosley. Thank you!
Color: MODERN STEEL METALLIC
Transmission: Automatic CVT
Body Style: Sedan
City: Marysville, OH
Engine Type: 2.0L I4 16V MPFI DOHC
Color: MODERN STEEL METALLIC
Transmission: Automatic CVT
Body Style: Sedan
City: Marysville, OH
Engine Type: 2.0L I4 16V MPFI DOHC
Transmission: 6-Speed Automatic
Body Style: Sedan
City: Marysville, OH
Contact seller for Engine Type