Honda Mall of Georgia

Service center recommended service that was not required.

We have used this dealership to service our 2014 CRV with some nice oil change coupons,but this last time I was told that a transmission fluid replacement ( $95) was recommended by Honda at 30,000 miles. Taken by surprise, and not wanting to miss a service item, I agreed . When I got back home and looked it up, Honda recommends a transmission change at 30,000 miles if the car is constantly being towed!!! When I email the service manager, I received only a call from the sales department wanting to sell me another car!!!

Finally got my new car

Definitely they know how to show you and explain your best option, Rich Reid was the seller who helped me to get my new car, he's the best!!!

Got my first new car!!

Our Sales consultant DSLewis was amazing! Really patient, funny and gave us all the info we needed. We weren't thinking of buying the car that day but the offer we got was SO good that we got it! Everybody was really helpful and nice! From the greeter to financial... Love them and thank you for everything!!!

Buyer Satisfaction

I have purchased 2 vehicles here within the last six months and I am extremely pleased with the sales team. David Smith was great to work with in both cases. They listened to what was important to me and made it happen. I would highly recommend buying a vehicle here.

Great price, Great car!

They had what we wanted, quick, and knowledgeable. there was no pressure to buy and they didn't play the "good cop bad cop" routine to make us feel like we got a better deal with the second manager or new car sales mgr They also did not try to change my mind or try to sell me a different engine or color just because they did not have the one I wanted.

Great experience ask for Tim Cash

Tim Cash was fabulous and was very attentive. He took his time and answered all our questions and concerns and we did not feel pressured to make the purchase. Ask for TIM CASH.

Professional, efficient, and understanding my needs.

I went in upside down on my trade in. Salesman and sales manager explained concisely what was needed for me to accomplish what I wanted to do. Left dealership with car I wanted at an affordable payment. Explanation of all aspects of purchase were explained thoroughly.Many kudos to salesman Jose, Duran, Brad Williamson, F & I manager Michael Mills, product specialist Karen McCalllon and sales manager Brandon Barron. This is my fourth car bought from the Lee Crumpton family of dealerships and each time it is more enjoyable.

Viktor Reznik is AWESOME

Viktor Reznik spent all day showing us different cars and gave us an excellent purchasing experience. He is my car person from now on. Will be sending my friends and family to him!

Viktor Reznik is EXCELLENT!!!

My wife and I were doing research and came in to get some information on a new accord. Viktor Reznik met us and spent the whole day showing us different cars. This is was the best experience I have ever had purchasing a new vehicle. Viktor made sure that all of needs were heard and he exceeded all of our expectations. We ended up purchasing a brand new Honda Accord for an unbelievable price! I will be sending my friends, family and clients over to Viktor Reznik!

Karen Dewhurst of Sales Team Awesome

Couldn't be more impressed with the whole buying experience. Karen Dewhurst very knowledgeable and informative. A no BS kind of approach. She listened to OUR needs. My questions were answered without intimidation. Will buy from her again. You go girl!

Just going to look and bought an Accord

We were greeted by Alex upon our arrival. He walked us thru the several models we were interested in telling us all about the features. He took his time to understand what we wanted even though my answers to him were not direct. He hung in there and before we knew it we were buying a new Accord instead of a Civic. We currently own a civic (which I must say has been an awesome car with 260,000 + miles on it and still running like a charm) The Safety features on this car was well above what we ever dreamed we could afford. They had plenty of stock in the Mall of Ga location for the 2016. Unlike a different location we had visited earlier that day. Negotiations were smooth and financing a snap. We will do business with them again. Highly recommend Alex as well. I am in sales myself and can be respectful but a hard butt as well. He handled me with the most respect even though I was a little tough on him.

Bought our first Honda!

We were not sure of what we wanted to purchase. Our salesman, Matt, was very patient as we looked and test drove a couple different models. He was very helpful and friendly. I would go back and purchase another car from Matt.

Best car buying experience so far

I stopped by Honda Mall of Georgia because I was in the market for a new or used car. I had already stopped by many other dealers, but they made me forget all about the competition. My salesperson, Sean McCullough, was incredibly thorough and kind. He made sure I had all the information I needed to make an informed decision. I went home to contemplate my options and returned a few days later to purchase a new Civic. Between Sean and his manager, they made this the easiest and most pleasurable car buying experience I have ever had. I was blown away. I left a about an hour and a half later with my brand new Civic and with the comfort of knowing I got a great deal. Sean even helped me return my rental car!I would recommend these guys to anyone looking for a car.

The worst experience I have ever had!!

I made a deal with the dealer on Tuesday evening to purchase a 2014 Lexus and offered deposit to hold the car until I could make the 180 trip to take delivery. I called the manager on Thursday morning (he was off Wednesday) that I was dealing with to tell him know that I was flying into the local airport and would be taking delivery of the car that afternoon. I was informed that the car was sold on his day off... I would not recommend this place to anyone...... They are a prime example of why people don't trust car dealers.

worked with DS. excellent experience. he was very thorough

excellent service. Salesman DS was very thorough. He explained the workings of the car very well. he worked dilligently to get me the deal I needed

Super nice "real-people" feel, great dealership!

We bought a new 2015 LX Accord and traded in our beloved 2000 Accord. shout out to Joe Marengo for making the whole process really pleasant! Super nice guy, not at all the stereotypical high pressure/annoying-upsell car salesperson. No bad jokes, super respectful of our time, seems like he actually likes his job, and made our purchase as efficient as possible. Since we obviously dont buy cars very often, I was a little bit worried and a whole lot cynical about the entire car purchase experience. Joe really impressed me via our initial e-communications, so despite Honda Mall of GA being the farthest away of the dealerships we were considering for our purchase, we decided to drive up there and meet with him. Im so glad we did I had a ton of questions about the new Accord (features change a lot in 15 years!) and he balanced the perfect level of detail to provide the info I wanted without making it too simplistic or technical. We wanted the LX model, and I appreciate that he showed us all our choices for the LX, and that he didnt try to pressure us into a higher end model. We had brought our car title just in case we decide to buy. To be honest, we figured wed play it by ear: if we liked the car, price and place, cool, if not, we would continue onwards. This dealership was so far above and beyond my expectations--especially when compared to a different dealership wed had experiences with--we decided wed take a new Accord home the day of our visit. Pretty cool place. I recommend it. And I highly recommend Joe.

Great dealership, awesome staff!

We bought a new 2015 LX Accord and traded in our beloved 2000 Accord. shout out to Joe Marengo for making the whole process really pleasant! Super nice guy, not at all the stereotypical high pressure/annoying-upsell car salesperson. No bad jokes, super respectful of our time, seems like he actually likes his job, and made our purchase as efficient as possible. Since we obviously dont buy cars very often, I was a little bit worried and a whole lot cynical about the entire car purchase experience. Joe really impressed me via our initial e-communications, so despite Honda Mall of GA being the farthest away of the dealerships we were considering for our purchase, we decided to drive up there and meet with him. Im so glad we did I had a ton of questions about the new Accord (features change a lot in 15 years!) and he balanced the perfect level of detail to provide the info I wanted without making it too simplistic or technical. We wanted the LX model, and I appreciate that he showed us all our choices for the LX, and that he didnt try to pressure us into a higher end model.We had brought our car title just in case we decide to buy. To be honest, we figured wed play it by ear: if we liked the car, price and place, cool, if not, we would continue onwards. This dealership was so far above and beyond my expectations--especially when compared to a different dealership wed had experiences with--we decided wed take a new Accord home the day of our visit. Pretty cool place. I recommend it. And I highly recommend Joe.

Car Purchase

Such a great experience last summer when we bought a new 2014 Honda that we just returned and purchased a second Honda - a 2015. Was treated with the utmost courtesy. Everyone was professional, competent and friendly.

Awesome!!!

Could not be more pleased. I just purchased a Honda Odyssey the entire transaction went very well. I will definitely refer my friends and family to Honda mall of Georgia.

Honda Civic 2015

We went to the dealership with intentions of purchasing a new civic that day. We had been in contact with two other dealerships. Jose was very easy to work with. He was able to match the online quote we received from another dealership to make the sale. Honda Mall of Georgia had the best selection of cars on the lot compared to other dealerships in the area. Overall, we had a great experience and we drove away in our new car that day.

2015 Honda Civic SE

I just bought myself a brand new 2015 Honda Civic, I didn't Plan to buy a new car at all today but they gave me such a good deal i couldn't turn down.Great service from JC and JT

The Best Vehicle Buying Experience Ever!

We were driving home after a weekend trip to Atlanta, and decided to stop at a Honda dealer because we wanted to check out the Odyssey. Lou greeted us right away and took us for a test drive- we fell in love with the Odyssey! After thinking about it for 2 weeks, we made the two hour trip back to Honda Mall of Georgia to make the purchase. These guys are the real deal- I wouldn't even consider another dealer because they do everything right! Lou, David Smith, and the entire team made it happen! We certainly will be back!

2015 Honda Pilot

Purchased a new 2015 Pilot. Overall great experience! Some bumps along the way, but they truly cared about my happiness and wanted to make sure my overall experience was good.

Beyond the Call of Duty

David Smith was amazing and went beyond the call of duty to make me happy. Rondel was a great help with everything in picking out the car we wanted.

2015 oddysey

I got such a great deal, that I willing to forfeited my airfare to drive this baby back to Boston. Took me about 21 hours but it all done now. John and JT did a wonderful job to help is out. I'm overly satisfying with my time at Honda at Mall of Georgia. Thank you again!!!! Phu Truong

Honda Pilot

We originally went to this dealership to buy a used GMC Acadia. When we arrived, we found it was previously sold that day, and since we had driven 2 hours, we wanted to look around. We found another used Acadia, but the mileage was too high for our liking. We also drove a Mazda, but did not like it. The sales staff worked diligently, and we looked at a new Honda Pilot. This was not our intention, but the sales and finance staff worked very hard to get our payments down and cover some negative equity from the vehicle we were trading. When all was said and done, our payment was lowered, we were able to get a brand new car, and we are thrilled.

My dad bought the Honda Civic EX

The Honda Civic was not our first choice but they gave us such amazing deal for our trade and the new car. My dad and I went to the dealership expecting to just take a look around but we couldn't turn down the offer in the end. The people there were very friendly and professional. They tried to accomadate all my needs. I would definitely reccomend this dealership.

Trying to Get Warranty Issues Corrected

My wife and I bought a Honda Odyssey in 2011 and purchased a 120,000 mile warranty ($1940 for the warranty). The car now has about 94,000 miles. She talked with Brett in Services this morning. She let him know we are having problems with the passenger power sliding door. Sometimes it opens half way, then will shut again. We have been having this problem for a while, but it has gotten much worst. She told Brett she was afraid one of our children would get caught in the door and get hurt really bad. He told her well I don't know if this is covered and why didn't you bring it in sooner. My wife got upset and said we have a warranty on the car. He said "I am done with this conversation and hung up the phone!" I have never written a review in my life on anyone. But this is unbelievable!! I have always seen Honda as an outstanding company and their dealerships the same. I hope this is an isolated incident and not a new way of how a Honda dealership is doing business!!

bought a new car

Not olny that Honda's are Great cars!!. I was satisfied buying my Honda from mall of ga location. I wanted to thank Mike Miller,John for their customer service.I would like to also thank TJ (from finances, sales manager) he was really helpful fixing my problems/misunderstandings love my Accord!!

False Pricing

Called the dealership and spoke with a lady called Julia who quoted me a price of $19,595 for a 2015 Honda Civic EX. Told her I was getting a lower price from another dealership nearby and if she could match as they are closer. She was to talk to her boss and get back to me. 3 hours later get a call from a Mikhael saying that this was the best price, the other dealership was just quoting me a price but $19,595 was the drive out price including tax, title and dealer fee. Reconfirmed that this was the total drive out price. When we got there the price suddenly jumped up to $21K+. He just out-right lied to me. I guess he gives credence to the phrase "lied like a used car sales man". What a shame. I will not be getting anything from Honda Mall of GA any more and will tell of of my friends about this experience.

Problem solved with dealership

They have contacted with me and apologize for about the issue.Problem is solved between us, they provided free maintenance and other stuff.So, they do care about customer's shopping experience, that is what I can say now.

I couldn't be happier

We went to the dealership just to look. We didn't know for sure what we wanted, but Jose came over and talked to us a bit to get a feel for what we were looking for. He took us straight to the cars that were in our price range and were what we needed. He never tried to show us something we couldn't afford or didn't need. Because we weren't sure what we wanted, he let us take our time and helped us. Even though he hadn't worked there very long, he knew all the information about any vehicle he had. The last time I bought a car (from a different dealer), there was a lot of pressure that made me uncomfortable, but even when dealing with the manager, I didn't feel that way once. I am so glad we decided to go here.

Happy now the problem had done.

After I report my problems with honda mall Ga, I fell bad ,because I should talk to manager honda service at mall of GA, when manager saw my complains ,He called me right away ,he promises that he will take care the problems seriously!Also he will give me free oil change,and from now on anything that I am not happy , just let him know , thanks for help me !!! I'm happy now.

Marty was great!

I worked with Marty on the purchase of a new 2014 Honda Accord EXL w/ Navi. Marty was great, hard working and honest. she delivered on what she said!!

Quit wasting your time, buy a Honda here

After being immensely frustrated for days trying to buy a Mazda, I got fed up, walked out of their showroom. and drove across the street to check out the 2014 Honda Civics. Best decision I could have possibly made! Truly, I feel stupid that it took me so long to get fed up with Mazda. My only redemption is that I did finally give up and make it across the street. Upon arrival, I was greeted by floor manager David Smith. Great guy. This guy should be somewhere teaching other people how to treat people. This guy knows customer service. He's not smarmy...he's not smothering...he's real. And he has mad customer service skills. Seriously, Honda...heads up. You've got a great asset working at Mall of Georgia Honda. Give the guy a raise, a bonus, a better job...something. He deserves it. The leasing experience was enjoyable. Yes, I just wrote that. It. Was. Enjoyable. I mean, who says that? Everyone loves having a new car, but no one enjoys the process of buying or leasing it. But, I did. And it's all David's fault. And after the deal was done, he took the time to sit in my new car with me and explain its features, make sure my mirrors were where I needed them to be, and that I felt safe in the car...after I had signed the paperwork. He could have handed me the keys and moved on, but he didn't. Kudos. I feel like I got a great deal. It wasn't stressful. It wasn't contentious. It was exactly how buying/leasing a car should be. Congratulations, Mall of Georgia Honda. You have a loyal customer for life.

2002 Honda Odyssey Repair at Honda Mall of Georgia

I bought my 2002 Honda Odyssey from the Mall of Georgia in August of 2002 when it was brand new. All my service/repairs have been done there. They have always told me how much it would cost and what they were going to do before they did it. If they found anything else that need to be done they would call and tell me and tell me what my options were, like this needs to be done now and why or this can wait a little while, but should be done at the next service. I now have 189,000 miles on my car and still love it. I want to thank my service advisor Donna for always working with me. When the time comes to buy a new car I would really like to buy another Honda from Honda Mall of Georgia because of my relationship with my service advisor. She is awesome!

Service

I keep coming back, because of my service advisor and the overall service.

Great Experience

DIno was one of the best salesman I've ever dealt with. The assistant manager was very difficult to deal with and was obviously lying on multiple occasions.

Excellent service with great teamwork.

Excellent service! The team was quick to diagnose the issue I was having and were able to make repairs the same day. I'll definitely return for future service thanks to Art and Aaron.Thanks also to JT for answering questions about the new Honda Fit. I really appreciate how knowledgable he was about the car and also the no-pressure sales. I know that when ready I'll be back to Honda Mall of GA.

2014 Honda Civic EX-L

Overall buying experience was the best so far. Warranty negotiations were not as pleasing but not nearly as pushy as my previous car buying experience. Sales associate was nice/personable and knowledgable. Overall I would recommend them to family/friends.

Honda Mall of GA Robin Mueller

I bought my Honda in 2011 and at first worked with a man at the mall of GA for all my service concerns, though he did a very good job, I was happy one day when he was not available to get service help from Robin.... She has been my go to service rep ever since !!!! I can call her on any given day to ask advice about a warning light, a rattle, a tire, a road trip..... she never makes me feel like my questions are ridiculous.... I've called her from the side of the road, and she's provided encouragement and valuable information.... but most of all she keeps me safe, my car running and reliable and ready to go with all my road trips. For my most recent service she took me right in the day before travel with kids in my car to make sure my tires were road worthy and all my services up to date.... I did have a little break work necessary but she was able to get me in and out in a very reasonable time so I could get on with all I had to do to be ready to travel !!!! Robin is awesome..... I am grateful I have the consistency of her presence at your service center. She makes me love my Honda even more !!!! Thank YOU Robin Mueller !!!!

Service Experience for a TPMS System Problem

John Kim, the Service Advisor was excellent. He was friendly, communicated well and made sure he understood the problem and that it was properly resolved. If you need service, I recommend this Honda dealership, and John Kim, a Service Advisor.

car service

Chris was excellent in taking care of my car.

Excellent Service

I was in the area on vacation with my family. We ran over a metal plate on the expressway that damaged our van. I spoke with Donna Jordan several times about this. She was reassuring and talked to me about letting her worry for us. She got us in very quickly and out on the road again. It was a pleasant experience. Donna deserves a raise for a job well done.

My review

The housing of my key cracked and needed to be replaced. I am sad that a whole new key was necessary. The cost was $143.17. That's a lot of money for a key and the programing.

Oil change

Overall experience great. Just need more specials. Cost of oil change and balance and rotation is high.

Service--Honda Mall of Georgia

Great service, as always!

Service

Very friendly and they have a nice waiting area.

2014 Honda Pilot - Honda Mall of Georgia

Honda Mall of Georgia exceeded my expectations in just about everything they did. The sales people were informative but not pushy. I got a good price and then they said let's see if we can get you a lower price and they did. Financing was a snap. The people in the service department are the best. Special shout outs to Jim Jaques. Bret Marvin, and Tom Houser. They have all been with Honda for >10 years and you can feel that they believe in their product and work hard to get you the best. Wonderful car buying experience.

Great Service experience

On Saturday, June 28th, I took my 2008 Honda Civic in to have the AC checked out. It did not seem to be working properly and with the hot summer days, I knew I needed to get it fixed. The service tech found a problem with the compressor clutch and I authorized them to replace it. In the course of checking out the car's performance after the AC was fixed, the service tech found a small crack in the engine block. Luckily, this problem was covered by a Honda warranty so they ordered a new engine. If it had not been for the service tech's diligence in checking out the car, I might not have discovered the engine problem and would have ended up having a lot more issues with the car. They ordered a new engine block and, by Wednesday, July 2nd, the new engine had been installed and my car was ready for pick up.While I was very pleased with the service I received at Honda Mall of Georgia, I can also say that I have been extremely disappointed in this Honda Civic. I purchased this car because of the supposed reliability of the Honda engine. I have always been diligent in maintaining the car according to Honda's recommendations, but have had 2 catastrophic engine failures in the last 2 years; putting over $4,000 into repairing engine problems on this vehicle. This is the first Honda I have ever owned and will definitely be the last!

Review

Very helpful and courteous.

Alignment on Honda Civic

I was very pleased with the speed and quality of the service.

Owner

Satisfied my every need

great service

Always great service. Donna the service woman is priceless.Thank you!!!

Great service as usual

Great service as usual!

Service Survey

I was overall pleased with the repair.

Great Service

Service at Honda Mall of GA is so good that I take my 2 Hondas there for all my service, even oil changes. They are most professional, comprehensive and courteous..

Repair of 2004 Honda CR-V

The staff is always courteous and always lets me know what repairs are needed before doing the work. I really appreciate that from a budgetary view.

Seat Belt Buckle for 2000 Accord with 200k miles

Great as usual. It's admirable that the repair was done at no charge due to safety reasons. The car is a 2000 Accord with 200k miles and is a very sound automobile.

service

work was done in reasonable time frame

Used car purchase

Nice dealership, friendly people, a little slow with the paperwork, otherwise did great!

Great experience with Mall of Ga. Honda

Michael Mills was very patient and understanding with me

Satisfied customer

Chuck was very courteous and professional. He explained the work that would be done in a clear manner and even offered a courtesy vehicle while my car was being repaired. Even though I did not need to take advantage of that offer, I can understand that this may be extremely important to others. I also appreciate the shuttle to the mall. That service has been very helpful several times in the past. Thank you to Chuck for his helpfulness.

Satisfied 2005 HONDA CRV owner!

Outstanding service advisor > Donna Jordan & Outstanding service center!!!

Left Blank

Dave, really takes great care working with me on ALL these recalls on my Honda Van. I too work in the service industry, working on dual voltage systems 12 & 24 volts on boats and big trucks. Good service is the back bone of a business and brings customers back. Great Job , Great Service !Thanks !!Rick Freiberger

Great Service Department!

Service reps go out of their way to please the customer. Highly recommend use of courtesy shuttle (very efficient and pleasant driver), as we usually go get some breakfast while waiting on our vehicle. Nice facilities make our experience favorable. Good Job!

Service Review

My Service person was Donna Jordan. She was very pleasant,knowledgable and efficient.

Great experience!

Cindy was awesome! Buying a car from her was like spending time with a good friend. Everyone treated me with respect from Cindy to the sales manager to the financial team to Alex, who sat with me to show me my new car's features. I felt that everyone was open and honest. I am totally hooked on Mall of Georgia Honda!

My review

My odyssey has always been serviced by Honda Mall of Georgia. In over 50,000 miles I have not one complaint. Knowing exactly what should be done and when, is honda's advantage over any other service facility.

Dealing with Donna was awesome

Donna at Honda Mall of GA took care of my needs and saved me money too. Great Service employee.

Donna Rayburn

Great Service, Donna Jordan is always super nice and I like her name:)

Great Service

The service was great. The person who helped me was very friendly and very helpful.

W J Burpee

I was in and out in a little over an hour. The staff was very pleasant.

no idea what to put on this line

I hate having anything go wrong with my car. Whenever I do, I know I can count on David to only repair what is broken. He is always more that fair with me. Once, when I was in major financial bind, he went above and beyond what is expected.I will continue using David and Honda Mall of Ga.

Vinny DiGiovanni

Jim did a great job, got me in and out quickly

Service at Honda Mall of Georgia

First I was welcomed as soon as I pulled my car into the service bay. 2nd they vacuum the car, also at the end of the service they washed the car for me. Its the small things you remember that make a good impression on you.The part is about Donna Jordan our service rep. Very professional and kept me informed about the status of my car. When the car was ready see came and got me from the lobby area and went over all they did for the car along with the condition of my brakes and tires and battery.Once again the things remember will keep us coming back to see Donna Jordan at Honda mall of Georgia. Thank you,Robert Beck

Service Revies

Donna Jordan has taken care of our service needs for 8 years now since we bought our vehicles from Honda Mall of Georgia. She has always been a great help, very personable, sweet and honest as to what we need. She always takes the time to explain everything which is extremely helpful in the service decision making process. She is a great asset to the Honda service team.

Honda Mall of Georgia-Service

I was visiting in the area when my car ran hot. My 'home' Honda dealership was too far away, so I took my car to this dealership. Jim, my service advisor, was wonderful! He was sensitive to my needs and communicated clearly with me. I would not hesitate to use Honda Mall of Georgia again!

Christ Kondos

Excellent service and Robyn was courteous and explained things well.

Great Service

I didn't have to wait to long and the staff was very friendly and helpful. The service center was a comfortable place to wait as well. Overall, it was a fine experience with no real issues.

Good Service.

Fast, Clean and best price service. No one changes oil with that price and Radiator re flush was comparable to other places .

Loved my experience

Loved my salesperson Dino will return to him and send him business

No stress purchase?

I started researching the Honda CR-V a few years ago. After 10 years owning an Accord, I have personal experience of Honda's quality. So a pre-owned vehicle should fit the bill and keep my purchase price at a manageable level as I am not trading my 226,000 mile slightly-worn Accord. Still plenty of life left but that CR-V is just too nice!On to the trauma of the actual purchase. Everyone knows this is the worst part of car ownership, right? But working with Martha and Don at Honda Mall of Georgia was actually FUN. Absolutely NO pressure with only explanations of possibilities that were available to me should I CHOOSE to have any or none of them. I signed up for the 2014 CR-V below dealer cost. What a steal! ....I mean deal. :-)I didn't think anyone would rate highly enough to trust them helping my parents find their next vehicle. But I have referred my parents to Martha; I can give no higher compliment than that. I know they will be taken care of and drive away with a new or newer vehicle at a great price.We'll done Martha Jung, well done!

6/10/14 Service/Repair

David was great...he answered all my questions and took care of making sure a tech (Bret) was available to listen to the noise my car was making after an appt. had been made and the service tech had already left for the day.

Repair service for my Civiic air conditioning

Very Satisfied with the help and explanation of the air conditioning problem,

customer

Excellent Salesperson (DS Lewis)!!!

Car Service

Robyn was excellent as always!!

My visit

My car was serviced this past week and everything went great. My only complaint was that I was offered to have my car washed and vacuumed, but it didn't happen. I know that this was a bonus service, but it sure would have been great to get the bonus service completed since I have a new born.

Overall an good expereince, but...

Very good experience. Art was very friendly and my repair service was performed quickly.Only one drawback was the rear window wiper was not placed down after the car wash and without my knowledge, therefore, I got in the vehicle and was driving down the road at least couple miles until I realized it. Minor details but it was little bit of annoying.

great service

I recently had my brakes serviced and Tecia was the service rep. She was great. I usually am weary of going to the dealership because of the high pressure sales techniques that I have experienced before. I NEVER felt like that at your store. With my recent experience, John was very courteous and helpful as well as Chuck. I will be bringing my car back for future service.

GOOD SERVICE

THE SERVICE ON OUR 2013 CRV WAS GOOD AND THE ADVISOR WAS VERY HELPFUL AS NORMAL..

New tires.

I actually enjoy working with Donna when I have service to be done. The building is very clean and customer friendly.I don't understand why Honda does not rotate tires at all checkups free of charge. I recently purchased tires from them and its annoying that I will have to pay to have the tires rotated.

Trustworthy

My #1 reason for picking mall of GA dealer is Donna JordanI know you have great mechanic technicians but the one that makes mefell , I am in great hands it is Donna.She explains everything simple and have great desire for keeping my car in great shape.Thank you DonnaYou are the best!!!!!!

Service experience of 6/2/14

Donna has always been very friendly and helpful to get my Honda serviced on the day and time I need it done. She also explains what has to be done, how much it will cost and when my car will be ready. If it is going to be a long wait, she offers your service to the Mall of GA.

None

Incredible people throughout. The best dealership I have ever done business with. Have recommended to my friends and they have had excellent experience.

Honda Mall of Georgia service

The staff was very helpful and professional. I always received excellent service at the Honda Mall of Georgia store.

Terrific Service at Honda Mall of Georgia

Art Thorpe was terrific. Kept me up to date with the progress of the repairs. Very professional.

Awesome service!

he service on my car was done quickly and thoroughly. They even washed my car!

Great Experience

I did my 60,000 mile service for my 2010 Honda van. Chris did an outstanding job helping me decide what services I really needed. He even accepted coupons from other Honda stores which was a deal breaker and will keep me as a regular customer. Many thanks Chris for the great customer service! I will be back!!

*****

Always a pleasant experience! We will continue to bring my car on days Tecia works. I know we will be taken care of and back on the road quickly

Great Experience

My service representative Jim Clizbe was fantastic. Accommodating and very professional! Will definitely be back.

Service

Satisfactory Overall service

Great service and Price

Leased a 2014 Accord LX. Very happy with their service and price. Professional and pain free

Robyn Mueller is the best!!

I have been working exclusively with Robyn for about two years now any time I need to have service performed on my Odyssey, or when I have a question related to it. I feel completely comfortable with her and I fully trust her. When I needed a new set of tires, the cost was an obstacle for me. She worked with me and found a lower-cost alternative to the more expensive Michelin tires. She took the time to fully explain the pros and cons of each brand of tires, which allowed me to make an informed decision. She ALWAYS takes the time to go on-line to try to find a coupon for the service I'm having done. She is very knowledgeable and is able to answer any questions I throw at her. She is funny and friendly and I always enjoy seeing her. I will ONLY work with Robyn. If she isn't there when I call, which is rare, I tell them, "Thank you...I will call back later." :-)

great service !!!!!

I love their service !!!!! everything was perfect! Super nice

Good purchase experience

Honda Mall of Georgia went the extra mile to find the Crosstour we wanted elsewhere when other dealers in the area claimed it did not exist, or did not respond. We appreciate the help!

Routine Maintenance Work!

I had some routine maintenance work done to my CRV and outstanding work along with a great service adviser that explained problems that needed fixing.

Excellent Service

I had an excellent experience with all the employees who helped me. They know how to treat customers and give 100% service. I was not planning to get a new car but the enthusiasm and professionalism that DS offered made me change my mind. He was very nice and knew all about the car.

Service

I drove almost 2 hours for an oil change and minor repair and it was definitely worth my time. I was treated with great respect and kept up to date on all that needed to be done on my car. I was accommodated with excellent facilities to wait in and every staff member did their best to make everyone feel important.

love my honda crv

Donna is very helpful and always so nice I always make sure that i always see her when i come in for service.

Great customer service!

I am very pleased with service and customer service! Did not wait long at all!

My first new car!

Joe was great! It made car buying a nice experience. This was my first ever brand new car at the age of 34 and I am super stoked!

great service, first oil change on my new pilot.

first oil change on the new pilot...certainly glad we bought it there...went out of their way to find me a Black pilot..had to get it from another dealer, really surprised at the gas milage, almost 24 miles per gallon on our trip to Ok.... service is great and they care about taking care of the customer.

Excellent Servce

My recent experience at Honda Mall of Georgia service department was excellent. I was greeted and my was taken care of a matter of minutes. The service rep clearly explained the service to me and answered all my questions. My car was ready in the time promised. No surprises.

BEST CAR BUYING EXPERIENCE EVER

This dealership is the best. We visited many other car dealers before going to Mall of Georgia Honda. The experience was amazing. Our salesperson listened to our needs and got us into the vehicle we wanted at the price we wanted. I would recommend this dealership to everyone looking for a new car.

Fantastic Service Department

I bought my Honda form this Dealership seven years ago and drive past other Honda dealerships to get my car serviced here because I trust my Service Advisor and the nechanics 100%.......

Mr. Jim Clizbe very carefully explained all the details of m

Mr. Jim Clizbe very carefully explained all the details of my maintenance service work and what I needed done. He also checked the charges at another dealership where I could have gotten a better price and your dealership met that same price. He arranged a shuttle to take me to the mall and pick me up. He also came and explained what they found and got my o.k. before the additional work was done. I really appreciate his honest and forthright manner. Thanks for the car wash. Sincerely, Elinor Hughes

Thank You HMOG!

Joe M. was a great example of the customer service and attention I have come to expect from Honda Mall of Georgia. This is my second car, but surely will not be my last, that I have purchased here, and I have been very satisfied with both experiences. Joe was knowledgeable and pleasant to deal with. He worked around my schedule and went out of his way to make sure my new Crosstour was exactly what I wanted. Also, the sales manager David did a fantastic job tracking down the 4wd silver Crosstour I requested, from another state no less! Thanks gentleman, you made this a great purchase!

Great service. Art Thorpe is a great service advsr

I entered the service dept with an emergency. I was greeted immediately. I went to Art Thorpe (my favorite service advisor). Since it was late, the service shuttle took me home. The cooling fans were worn out (vehicle has 182000 miles on it). Front brake service squeezed in (first time rotors were turned). Next day, the vehicle was ready. Pricing on this service visit I thought was very good. Excellent experience!

Great Service!

The service was great! Even the unexpected repair was alright! I can always count on the service department to be thorough and have my best interest and safety in mind while working on my car.

Enjoyed for the first time a car buying experience. No...

Enjoyed for the first time a car buying experience. No pressure or games played and got the car we found at Auto Show with no extra sales pitch for items we do not need.

Great Experience!

I had a great experience on 4/4/14! Tecia Garret was very helpful, knowledgeable, and pleasant. The wait was not long, and the service and pricing good. I left feeling confident that my auto was professionally serviced. Thank you for a good experience. Keep up the good work!

The overall experience for this visit is very good, but...

The overall experience for this visit is very good, but it will be much better if the waiting time can be a little bit shorter.

Repair

Great Experience! Took my car into the dealer for repair and technician kept me informed and explained the process / possible applicable fees along the way. Left the dealer in a timely manner. Overall, I spent about 2 1/2 hours at the deal. Breakfast Danish and tea was filling too. A+ to Chris

Allan was very helpful ordering the parts and Jim took...

Allan was very helpful ordering the parts and Jim took care of me arranging financing and servicing my vehicle quickly. As always I'm satisfied when I leave the dealership. I now have three Honda vehicles I will be bringing to Honda MOG.

This is a "GREAT PLACE". I have been driving...

This is a "GREAT PLACE". I have been driving for over 50 years and this is the best place I have ever visited for service. I must say I enjoyed everyone that I dealt with. Management knows how to keep things headed in the right direction! Enjoyed my visit and intend to have a few more services completed in the near future. If this dealership was closer to home I probably would be stopping in for coffee as I seem to be welcomed anytime. Thank you Mr. Houser, Donna and the gang behind the scenes. Carmen Catanese

Donna was great. Not only does she have a great sense of...

Donna was great. Not only does she have a great sense of humor, but she also made sure she communicated frequently. I was told by a local "Express Oil Change" location I had a transmission fluid "leak" and was discouraged since I had JUST purchased my CRV post Christmas 2013. Fortunately, there was no leak (and no charge to me for having your service dept. look over my car).I appreciate the good service and will be back.

Superior Service

I have had my Honda serviced at Honda Mall of Georgia for several years. The Service Department is great. They do not abuse you with worthless services to your vehicle. I brought it in for my second Timing Belt Service, and was well pleased. My vehicle is 12 years old and running great; thanks to these guy's. Donna Jordan is an outstanding Service Advisor. She shows her knowledge, and care for the customer. Her listening skills are excellent. Tom Houser is a super Service Director; the best example is watching his staff in action. No wonder they have won many awards for service. I will continue to bring my car to this dealership for needed maintenance. Hey it is great feeling in that it will last for quite a long time, and many more miles with their help.

I visited Honda last Thursday 3-20 just to see the used...

I visited Honda last Thursday 3-20 just to see the used Pilots you had on the lot. My husband had previously been speaking to Tarkus. I was not prepared to purchase that day, i wanted to make sure I liked that car, and was worried about my credit. I had already checked with 2 banks and the rate I was given was horrible. I just wanted to see the used cars. After viewing the used cars you had and not liking their mileage, Tarkus suggested I see the new Pilots. I drove one and really liked it but thought I could not afford the payments. I agreed to fill out the application and see what I could afford. Somehow Frank made it work out. Both employees were friendly, knowledgeable, and professional. They did not come across as pushy or aggressive. Along with their help, the product sold itself. I love love love my new car. Thanks Honda for making it happen!!!

As always good service , friendly ,minimal wait times and...

As always good service , friendly ,minimal wait times and very clear explanation on what is done or needed. I have been servicing my car in this dealer for the last 5 years

honest

I have been to several honda service centers when i moved to Atlanta. I drive 40 minutes to this dealership for my car services for i found they are most honest and accurate. Initially, i came to this dealership for a second opinion for supposely huge repair job. i did not need any of repair that other dealer recommended. I decided to stay with this dealership for their honesty. Honesty is important in building a trust. I have been getting services at this dealership close to 5 years.

Great Service, as usual- Don't buy from Sales

Service has always been outstanding- David and Art are just great. Would never buy from Honda Mall of Georgia again- what a disaster throughout the 6 hour ordeal to pay cash.

Great service,quick repairs,car always clean

I brought my car in for it's regular service, also my air conditioning was not working. I did not have an appt. was taken care of right away. They had to order parts, still got my car back the next day. Would recommend Honda Mall of Ga. even if you don,t own a Honda.

The car buying experience at Mall of Georgia Honda was...

The car buying experience at Mall of Georgia Honda was the best ever for me. The staff were friendly and courteous and no high pressure.

Happy with my purchase

I'm very pleased with the car I purchased, but I do wish the games involved in car buying didn't exist. You just have to arm yourself with how much your car is worth, your credit score, and remember to print the email that quoted you the "eprice". If you do this, all will work out.

Great service and very quick!

Brought my 2013 Honda Accord in for oil change and tire rotation. Greeted immediately upon arrival and got my car checked in quickly. Only there for maybe 40 minutes, car done, vacuumed and washed. Everyone was great..

Service was fine as always

Took car for 60,000 mi checkup and was pleased with all the work.

Excellent Service Department

A top-notch place to get your Honda serviced. The people are honest and the facilities are clean and comfortable if you're waiting. The work is done well. Seek out Art Thorpe as your service rep. he's the best.

Never been dissapointed

I've been purchasing services an parts from only honda mall of georgia for the past 5 years and it will not ever change. Each and every time I visit, I leave not only with the greatest satisfaction, but like I just visited part my family. I buy everything for my Hondas down to the oil and filter from Honda mall of Georgia and would like to greatly thank; Donna Jordan and David Eckheart from service, Jeff, Jason, bill and Alan from parts, and mrs Dana at the cashier desk for always taking care of me whether it be when I visit or call to order parts or make appointments for service. I can't wait to go back

Unrivaled Customer Support

Even before I set foot on the lot Glenn's level of commitment and courtesy were unrivaled by service advisors I spoke with at other Honda dealerships. He took the time to call the Honda manufacturer number to ensure he gave me an accurate quote for my repair. He took every possible step to ensure my repair was completed quickly and that I was as comfortable as possible. Until I was back in my car he kept me informed of the progress of the repair and took the time to answer all of my questions and make me feel as if my car was the only one being serviced that day. The experience was more than worth the 4 hour round trip it took to get here through rain and traffic.

I called in the middle of the afternoon and asked if I...

I called in the middle of the afternoon and asked if I could get an oil change and check the fluids and pressure in my tires. This was actually for my mom's car, but that did not matter to them. As I waited, Glenn came in to see me and told me that once they got the car on the rack that they saw some uneven tire wear and if I wanted to address that. Each time I've come to have my car services, the service guys have been so friendly and considerate. They don't pressure you to do the extras, but will review what needs to be done immediately and what can wait.I've had great service from Honda Mall of Georgia, but unfortunately, they could not meet the price I got at another dealership. I will always drive a Honda. They are dependable and reliable. I'm on my third one now and bought one for my mother. The first one I drove to over 180K and had it for 8 years. The second one lasted twelve years with over 200K miles on it. I would still have that one had someone decided to rear-end me. Very little damage was visible to the car, but they said that the frame was bend. The other's guys car seemed to crumble. It was a Chrysler.The look is classy and solid. Melissa Kelly

As usual, excellent, no issues, no complaints.

All good! As usual excellent, no issues, no complaints.

Love my Honda Pilot

I bought a new Honda Passport without haggle or hassle and was completely satisfied with the process.

I had a problem with my seat belt light staying on since...

I had a problem with my seat belt light staying on since I got United Collision to do some body work on my car last September. It was brought to my attention that this could be dangerous if I didn't get it checked out. The problem had been a wiring issue where the air bag/seat belt system had been disconnected during my previous collision repair. Art said I should be able to seek reimbursement for my 1 hour of labor he had to charge me and that I should pursue United Collision for that reimbursement. He said he would be glad to talk to anyone to support this. I was glad he was able to resolve this and grateful that he would stand by me if I needed his help in getting reimbursed for United Collision's error.

The two sales employees that help me were Fernando and...

The two sales employees that help me were Fernando and Ben. Fernando was a great guy and easy to communicate with. He goes above and beyond to make sure all of your questions are answered. Ben on the other had was not so nice, actually he was REALLY rude. I would NOT recommend him. Hes very confusing. In one occasion he walked away from me when I was talking to him. Not to happy about that. bought my car on Sunday, we arrived at 4 and didn't end up leaving until 9:30. Since it was a busy day we received very poor attention. Its kind of disappointing because Honda mall of GA usually has excellent customer service. Oh and lastly the Financial guy (can't remember his name) was VERY pushy about buying the insurance packages. It was really uncomfortable.... to the point where we actually ended up buying one of them....

Excellent Service

Wonderful, wonderful, wonderful. I will refer others.

No funny business. Straight forward

Drove an hour to get to this dealership and don't regret it one bit. Tony was prompt in returning emails and once a price was agreed upon it was honored in a fast and pleasant experience. Great people with great integrity!

Great Service

My Honda is over 10 years old and still very much so reliable thanks to Ms Tecia and the Service Dept at HMOG. I always make an appt with Tecia because I know she is not going to make e spend money unnecessarily. She tells me all that needs to be repaired and order of importance. One time I had a major issue that took months to figure out what was wrong and she assisted until it was resolved. I usually don't go to the dealership for service because they are always more expensive ore the relationship I've built with Tecia will keep me coming back.

I arrived unannounced, requested an oil change and a...

I arrived unannounced, requested an oil change and a correction to a minor door molding issue and waited about 45 minutes for completion of the service request. Fast service, competent personnel, and a friendly support system will keep me coming back.

I missed a great deal.

Talked with Alex and he answered all my questions and more.. ended up not making a decesion soon enough so, we ended up not purchasing a car yet.. .but I'd do business with this group..

love the personal service I receive from Robyn! I can...

love the personal service I receive from Robyn! I can call her from the side of the road any where in the country fand she will work miracles ! She does her very best to provide me savings and discounts too.

I took my Civic in for a 70,000 mile check-up and two new...

I took my Civic in for a 70,000 mile check-up and two new tires. Robyn had given me the costs of these items on my previous visit so there were no surprises. She always lets me know what my next routine check-up will cost in advance. My car is always ready when it is promised. Robyn and all the staff members I have worked with have been extremely helpful, knowledgeable, and personable. I feel they go the extra mile.

I was greeted immediately, and Glen checked my service...

I was greeted immediately, and Glen checked my service records to determine what service was needed and when. He explained that they would do my oil change and check the car over. If any problem was found, he'd let me know. Thankfully, there were no problems, and I was in and out in a very short amount of time. I appreciated that Glen told me when my next service will be due and what it will cost. Also, I love that you wash my car after servicing it.

In my last review I forgot to mention the most important...

In my last review I forgot to mention the most important person at Honda Mall of GA. Donna Jordan. She was the only reason why my Passport continued to last as long as it did. She always gave me great service and good advise. I'm looking forward to continue servicing my new 08 Pilot with Donna. Thanks again guys!

Recently I bring My "Old lady" 4 a check up,(...

Recently I bring My "Old lady" 4 a check up,( even I figured earlier the issues), just to double proof myself my anticipated rip off ....So :Excellent welcomed,free vacuum right at the check in line!!!Impressive!!!!Hold it. They Quote me 4 all issues somewhere near$6K!I fix it somewhere else for$3323!!!! warranty , parts&leborIncluded!! $!eExpensive Welcome!!!!I was there 10 years Ago!Same techniques NowN E V E R A G A I N!P's I was handed a free coupon 4 Free Check upAnd I was billed $112 for ...what?

Great Service

The Service Advisor, Art, is very helpful and is a pleasure to have my Service Advisor. The coffee and sweets in the customer lounge are appreciated and good.

I drove into the service entrance and was greeted by a...

I drove into the service entrance and was greeted by a young man to ask me what my car needed, and I told him the car was in for an oil change and I was to see Donna! (my girlfriend, Mary Ann Gwynn gave me her name and said she will take care of me!)Donna was there greeting me with a smile and asked my name. We talked for awhile and she proceeded to check the mileage on the car and did paperwork; then brought me to your lounge and all the stuff you have to offer there for a relaxing wait. 30 minutes and I was outta there!Everything went smooth sailing, and I was on my way!!Thank you!!

Great help getting my problem solved

Jim helped me with my car phone, late in the day on a spur of the moment call. I had asked for Chris, but he was not at work that day so Jim offered to try to help me with my problem. He did an excellent job of figuring out how to solve my problem. He was very patient with me and the car phone while he worked to figure out how to solve my problem. I appreciate his eagerness to help me!!!

Service Department

I have use the Service Department since 2001 they have always been great. I love Ms. Donna she always very helpful and trys to get you in and out as quickly as she can. Just a great bunch of people.

Service Department

My service advisor, Robyn, is wonderful! I always schedule service for my family's 3 Hondas (2 CRVs - a 2001 and a 2004 - and a 2011 Odyssey) thru her. She knows her Honda vehicles. My cars have always been maintained by Honda Mall of Ga Service Dept or it's predecessor Lanier Honda. I am always pleased with the quality of the service received. The 2001 has 152,000 miles on it and runs like a top. Proper maintenance and repairs are key to having a 13 year old car that is driven daily and runs well. Thank you, Honda Mall of GA Service Department for doing a great job.

Used car purchase

I was looking for a used car, I wasn't sure what kind I wanted, the salesman was kind and helpful even though I was taking my time to drive quite a few vehicles.He kept saying " I am here to serve you so take your time and get what you like " he made my car buying experience awesome and I will come back again. Thank you Patrick Spellman

Excellent Service and Great Customer Service

I have an 07 Accord, needed brakes checked, and ultimately re-surface rotors. Dealership is always clean with excellent customer service.

Great service and Glenn was so attentive!

Great experience! Glenn was right there when I drove into the garage. He was very polite and helpful. He kept us informed at all times and there was no surprises at the time I paid the bill.

Honda Mall of GA-Great Guys!

Very efficient and pleasant process; I had a time deadline to meet and the salesman, appraiser and financial consultant all worked to keep to transactions moving speedily. I am looking forward to the next time I need to purchase a vehicle. I really hope they have the one I need.

Great Dealership!

I have been in the market for a new car and the friendly and knowledgeable staff at Honda Mall of Georgia have been great!! Linda has been very helpful with all of my questions and hours of operation are great for my working hours.

Brakes

Glen was great! Very professional and quick to respond to my presence in the department. He was honest and up front with my brake repair and notified me of addional brake repair that was needed. He advised me of some further service that will be done at my next oil change.

Great service, friendly staff

This was our third visit to the service department. Each time we have been very satisfied with the service we received. The wait time is very reasonable and the staff is always very friendly. We would not hesitate to recommend Honda Mall of Ga. to our family and friends.

Great service as always

David in the service department is always outstanding.. Prompt and competent service.

Professional service advisor

This was a much better visit than my last visit. The service writer was very professional unlike the one on my last visit.

New Customer

Just purchased my first new Honda (Honda Civic) from Honda Mall of Georgia. Special thanks to Linda Kollar and Phil Adinaro for understanding my needs and making this a smooth process. It was pouring rain outside, but Linda still showed me many options,before I decided on my purchase. I was also impressed with the number of options and colors available on the lot. Phil (financial services manager) was very pleasant and knowledgable through the purchasing process. Again, many thanks to the Honda Mall of Georgia team.

Fast Service

During the recent very cold snap I found my battery had seen its best days and I needed a jump as I left from work. I drove straight to Honda MOG and arrived about 5:30pm. I was hoping that they had my battery and could change it out so I would not have to worry about it the next day as was going to be extremely cold again. They confirmed my battery was weak. Well I couldn't be more pleased. The service dept got me right in and out in 30 minutes or so and I was on my way with my new battery and no worries and home for dinner by 6:30pm. I totally avoided a potentially miserable situation. Thanks!!!

Very courteous - very quick - very friendly - car was...

Very courteous - very quick - very friendly - car was completed as promised on time - check-out was smooth - car rides better after tire rotation and especially happy for the car wash in the cold weather!

I always work with Robyn when I come in. She is...

I always work with Robyn when I come in. She is friendly, knowledgeable, and courteous. I get what I expect: someone who takes care of my car and works with me to accommodate my time. Thanks, Robyn.

Dino is an exceptional sales representative. I spoke with...

Dino is an exceptional sales representative. I spoke with him on two separate occasions regarding the 2013-2014 Honda Pilot and both times he provided superb customer service. He listened, he offered feedback and he was not pushy, nor was he short. He took his time and ensured that I understood all details about the vehicle prior to my purchase. If I had to deal with anyone at Honda again, I would prefer to deal with Dino. It was not only the car itself that sold me, but the experience I had when working with Dino. He is an asset to Honda and definitely a pleasure to work with. Thank you Dino!!!

We visited many dealerships, and we decided to come back...

We visited many dealerships, and we decided to come back to Mall of GA because of Josh. He was the most knowledgeable sales associate we found on our van. He was easy to work with, and it was obvious that he wanted to make us happy. Great experience!

I had a great experience getting my Honda serviced at...

I had a great experience getting my Honda serviced at this location. This was my first time at this dealership, and I found everyone to be very friendly. The waiting room and kids room were very clean and well maintained. We felt very welcome to look around in the showroom while we waited. David was very nice and knowledgable about car issues. Thank you for a great experience!

Great experience

I just bought a used car here recently. This was actually my very first car purchase, but I was still able to get a very reasonable interest rate and the car itself was price very reasonable to begin with. I didn't look around at other cars too much, but the prices overall seemed cheaper than other places I had looked at. The staff that I worked with was very helpful and professional. I never got the feeling anyone was trying to nickel and dime me or anything; everyone was genuinely interested in helping me through the process. I'd definitely recommend this dealer to my friends.

Very professional group of people

Sales with Boris and financing with Frank was a pleasure

Great Service!

Went in for 100,000 mile service, had a great experience. Had been to another dealership for an issue earlier in the month and felt like they were just trying to sell me services I didn't need. Mall of GA was completely the opposite. Felt like they listened to me, very easy to work with and responsive.

First time using your service dept

180,000+ miles on my Honda and this is the first time I came in for service. Service was good and fast, but your labor prices are over inflated. 50/50 I would use you again.

they advertised a used car that did not exist and was...

they advertised a used car that did not exist and was sold weeks before my visit. all i got from them were lies. i also noticed by searching other review websites that others have some sort of unethical dealings with them as well. people such as xyz2007, EdwinSnell, and carshopping.for those others that have had problems, contact the governor's office of consumer protection. we should not be treated this way.consumer ga gov, just add the period between each word. cost nothing and is quick and easy.we should not tolerate this behavior from them or anybody else.

Excellent, straightforward, no games!!!!

Josh and Dino took very good care of me. I just had a car accident and had to purchase a vehicle quickly. I told them what I needed and they helped me find exactly what I was looking for with no undue pressure to buy more car than I really needed or wanted! They were great!

I came in for an alignment & ended up needing a new...