Honda Cars of Aiken

Service department

Your service department will never lay eyes on my car again. After your servicing, my car would not start! Took it back and service writer said it wasn't their fault. He said it was my other mechanic's fault. I have only let honda cars of Aiken work on it.....until now. The service writer was very rude and hateful. He lost my business for your dealership.

selling a car

I went to Honda to sell my car. Salesman Clint Byrd greeted us just outside the door. He was very courteous and helpful throughout this entire experience. His customer service was exemplary. I would highly recommend Clint to family and friends who may be interested in purchasing a Honda. And when I return to Honda in the future, I would gladly give my business to Clint.

Purchased a used car.

It took 35 minutes to convince the sales manager via my salesman of the amount of money I was willing to spend. The exterior cleanup was good except for the front bumper which they did nothing to fix the crack. There was suppose to be a detail of the inside. Nothing. The inside of the windows were more streaked than before the detail job. I would not buy another car from this dealer.

Great place to buy a car !!

Had wonderful customer service, found a great deal on a 2015. Clint Byrd was my salesman. Would highly recommend this dealership when looking for a new or used car.

Travis White was super

Travis White was able quickly get the deal together, after I phoned with inquiries about a 2012 Civic EX I saw online, He was very helpful, informative and personable both before my arrival and while I was on the dealership site. He quickly took care of a few minor issues after I arrived.

Great car buying experience _ Marcia Birk

it was a very pleasant experience working with you RJ. Your guidance through all details was very helpful

Thank you RJ!

Thank you RJ for the wonderful experience we had at Honda Cars of Aiken! You understood exactly what we were looking for - and found it! You were friendly and listened to what we were looking for without the pressure or sales hype!

A Wonderful Experience

Friends of ours purchased a new Honda Accord and referred us to this dealership after the awesome experience they had. We traded for a 2015 used Kia Sorento. Our salesman, Travis White, did a awesome job guiding us through this purchase. He was knowledgeable, very detailed and a pleasure to deal with. We got a awesome deal on our trade-in and our Kia. I would highly recommend this dealership and this salesman!

Dan Whitmire

Travis & Mike did an excellent job of selling the CRV and would highly recommend them.

Travis White

To Whom It May Concern I, Mohammad Owais, bought a Honda Accord Sedan 2015 from Honda of Aiken dealers. Mr. Travis White, who is a sales person in Honda of Aiken helped to find out a very nice and new car. I liked the way he deals with customer. I found him very nice and soft spoken person. I wish him good luck and success in the future. Thank you

New vehicle

Thanks for the outstanding courteous, professional and friendly services from RJ and Ed during our purchasing of a new vehicle. Thank you for the service to me and my family from the beginning to the end.

2016 HRV

It was great working with Brad Hardy and team at Aiken Honda. This was our first new Honda and he was patient and answered all our questions. He also walked us through features of the new vehicle. Would definitely buy our next car from him and the dealership.

False hope

We bought a car here 2 months later they took it back saying the bank did not appove us not only that we went down there several times to do paper work and to sign another contract with when we returned the car we wanted our deposit back they ate giving us the run around about our money we put down they have the car but we don't have our deposit back yet I will never come here again

Levar is awesome!!

I visited Honda Cars of Aiken to inquiry about a Toyota Camry 2014. Levar Butler assisted me with a test drive. He was very professional and knowledgeable about the car. Even the minute questions, he was able to provide an answer. He worked with me to get the car to a great price range. I normally don't like people in sales but his approach was so refreshing- honest, straight with the facts and willing to work with the customers. I don't know what else you can ask for! If you are looking for a great deal and a great person to deal with go by Honda Cars of Aiken and ask for Levar Butler!

Excellent customer service!!!!

I went in thinking I wasn't going to be able to afford much and probably going to get a fairly old car. I ended up with a 2015 and could not be happier! Thank you for your help

Determined

I went to Honda Cars of Aiken hoping I would find someone to help put me in a reliable car. Well I found just that in Mark Rentz! He cared about my needs, and went all out to help me. Mark was a caring professional and I really appreciated doing business with him and the entire staff there.

Determined

Great service from the entire staff, especially Mark Rentz. He was very helpful and determined to get the best possible deal for me.

A great day

Ed found the exact car I wanted down to the tan leather on the inside. He showed me every detail and amenity of the car while the previous dealership just let me test drive and said yes or no! There was no rush or pressure for me to say yes. The whole process went smoothly and I drove away extremely satisfied with my decision.

Thank you Brad!

I am so pleased with my recent experience! It was hard to believe how smooth it went! The hardest thing for us, was me trying to decide on the colors of the vehicle and interior. Thank you so much for your time, sincerity, and over all ease of this transaction. You have a customer for LIFE! -The Womack's

easy experience

Very friendly I would definitely recommend this to my friends and family. There was no hassle in getting the car. I really enjoy honda. Thanks for the experience.

great

Terri was great she did a very good job and mark rentz was also great love our new car I love fact that they helped us get the best deal and they don't lie to you they are very honest with you there no matter what is on the table we are coming back in a few months to get another car with them

excellent service

i purchased a 2015 honda crv with navi,love it great car,my sales person mark rentz was great, knowledgeable helpful ,professional and respectful,easy car buying experience . my third car car from honda of aiken. recommend them for anyones next car.

poor service department

I took my car to get serviced and when I picked my car up I noticed a substance on my floor and noticed they wasted something on my floor mat and failed to clean it up.

2011 Ford Escape

I am so pleased with my used vehicle from Honda Cars of Aiken. Brad Hardy gave excellent service and I was in and out in under two hours! They even beat my bank's interest rate on my loan! Great dealer and great people. I would highly recommend this dealership.

2011 Ford Escape

I recently purchased a used 2011 Ford Escape from Honda Cars of Aiken. I thouroughly enjoyed my visit and the people there are great. Be sure to go and ask for Phillipp Moore, Internet Sales Director. He took care of all of my needs and made my purchase easy and enjoyable. I was in and out in less than 2 hours!

great placeto purchase a car

great place to purchase a car,mark rentz was my sales person respectful helpful and knew about the vehicles,highly recommend honda cars of aiken

Approachable, knowledgeable, respectful and professional.

Philipp Moore, and Clint were amazing salesman. My wife and I were anxious but they were so respectful and helpful we were able to actually enjoy the car buying experience. They honored the true car certificate and didn't use any bait-and-switch tactics. They were not pushy at all. They were able to answer all of our questions about the car and Clint took the time to explain every menu and sub menu in the car. I strongly recommend buying from Honda Cars of Aiken.

YOU GGRRREEEAAAAATTTTT!

Brad Hardy and Honda cars of Aiken changed my on buying a car. What I once thought was horrible and stressful they made fun and exciting. I usually leave dealerships with a headache, but today I left with a car!!!

New Car!

I just bought a new car from Terry Green at Honda Cars of Aiken. I would recommend him to anyone buying a new car. He was very knowledgeable and helpful with everything. Thank you for helping me enjoy my first car purchase!

Wonderful experience

This is the 4th honda I have purchased from this dealership.. Each time I have received excellent service in a very friendly atmosphere. Love the cars and dealership

"NO ONE BUYS A HONDA TO HAUL ANYTHING" Cesar S M

The stars are for the service personal not the service manager.All of this is True but I would like to say a special THANK YOU, to John Perara the Finance Director for personally bending over backward to help me with this problem and rescuing HONDA'S reputation. If you have a problem he is great to work with and can help with almost any problem. The service personal at Honda Cars of Aiken are great to work with except CESAR, the service manager. So if you ever have a problem at this DEALERSHIP that seems impossible John's your man.This is the problem that started the whole stressful experience: JOHN TO THE RESCUE!!My husband and I purchased a 2015 Honda Pilot with four wheel drive. On the invoice it stated that it has a "Integrated Class 3 Trailer Hitch" and "Pre-Wired for Trailer Harness". Honda wants $320 for a harness kit and to put it on the vehicle. We bought thinking would only needed the receiver and ball to connect to a trailer. When I went to HONDA CARS of AIKEN everyone seem to think the same thing including the managers of the dealership until CESAR informed them that none of us knew what we talking about with HONDA. Although, the day before when I took it in, he was surprised that it stop close to the back fender. We went to the parts department and found out we had to buy the whole harness kit to get the parts to finish connecting it to the back bump. Even he was surprised. This morning he was not the same person. I felt Shocked and insulted by the tone of the Service Manager CESAR at HONDA CARS OF AIKEN and the comments coming out of his mouth when he said "NO ONE BUYS A HONDA TO HAUL ANYTHING" then said that's just crazy. Why would anyone buy a Honda to haul something. You don't haul with a Honda. There's special changes that have to be done to the water pump, brakes and transmission that Honda doesn't tell customers about, makes no sense to haul with a Honda".

Auto Repair/Service Department

My visit was well planned. The car was ready when promised and seemingly, the car is performing well. The service representative was knowledgeable and explained the process.

Bad experience

I had to bring my car back 3 times to try and leave feeling happy with a perfectly clean new car and even on the 3rd attempt it still wasn't. Also I was told I would have another chance to be sure everything was out of my old car and they sold it in less than 7 days.

Best Buying Experience

Honda Cars of Aiken is a great dealership and I have been telling all of my friends about them. I drove from an hour away to purchase my wife's new Pilot because they were straight forward over the phone and did not play games; and I really appreciate that! Easiest buying experience ever.

Car buying made easy!

Very good experience at this dealership. Mark Rentz is a great salesperson. His patience and respectful attitude made, what can be a difficult experience, so much easier. He walked me through the process (had not bought a car in a long time) step by step, answering all my questions, providing all documentation I requested, understood what I was looking for and helped me find a great car. I appreciate the 150 point check of any cars purchased at this dealership. They did such a good job cleaning the car that it looked brand new! Mark explained all the "bells and whistles" and is willing to answer any questions that arist in the future. Honda Cars of Aiken employees seemed to work as a team toward the goal fully serving the customer. I believe Stephen Welch, the GM, sets the example. I will recommend you. Thank you all!

Car buying made easy!

Mark Rentz is a great salesperson. His patience and respectful attitude made, what can be a difficult experience, so much easier. He walked me through the process (had not bought a car in a long time) step by step, answering all my questions, providing all documentation I requested, understood what I was looking for and helped me find a great car. It's rare to find a professional who really listens - Mark is one - didn't even tease me about my sadness in letting my old car go - one I had named. Honda Cars of Aiken employees seemed to work as a team toward the goal of serving the customer. I believe Stephen Welch, the GM, sets the example. I will recommend you. Thank you all!

My car buying experience

Everyone was very helpful and professional. My sales guy Mark was well knowledgeable, and helpful during the whole process. I will definitely be recommending Honda Cars Of Aiken to everyone that I know.

awesome

Had an awesome experience would love to do business with them in the future. My experience was one that I didn't expect but greatly enjoyed

Smooth, painless buying experience April 2015

Came to trade in a 2006 Ford F150 King Ranch in April. As soon as I pulled up, Dustin came up to greet me and wasn't pushy or forceful - kept it informative and easy going. I'm still chuckling about the "conversational mirror" in the CRV, but I ended up getting a 2015 Honda Fit. Got a much better trade in value for the truck than I anticipated, solid discounts and everyone was very easy to talk to and down to earth. I really anticipated entering a "thunder dome" situation of having to deal with jerks but I was extremely pleased with just how relaxed everyone was. If you're looking for quality dealership, this is the place to go.

My new purchase

Everyone was very helpful and professional. My sales guy Mark was well knowledgeable, and helpful during the whole process. I will definitely be recommending Honda Cars Of Aiken to everyone that I know.

Worth the Drive.

Mark was a nice guy and didn't talk down to me. He knew that I hadn't bought a new car in over 11 years and went slowly and answered all my questions. He wasn't pushy like some of the salesmen in Columbia and I'm glad I made the drive.Great experience!

Went the extra mile!

Very impressed with Brad Hardy and Stephen Welch. They found exactly what we were looking for regarding price, model, color and options. Would definitely recommend!

My car buying experience

Every one was great and very helpfull. Found a car with great gas millage.Was able to drive several different cars before makeing up my mind. The staff at Honda Cars of Aiken was great to work with. Would recommend them to my friends.

Probably the best buying experience I've ever had.

This is my second car from Honda Cars of Aiken. I needed a reliable car for work and Terry Green made it happen beyond my expectations. Terry is very easy to deal with and definitely a low pressure salesman. He's very knowledgeable and has great customer service.

New Car Experience

Excellent service by Mark Rentz. He kept me informed of progress of my new car and was a very nice person to work with. I would recommend his service to anyone.

New car experience

I recently purchased a CRV from Honda Cars of Aiken and my salesmen Mark Rentz helped my husband and I to pick the vehicle that would meet our needs. Mark was kind, courteous, professional and knowledgeable about his product as he explained how to operate the vehicle. We have not found any problems or faults with this CRV and love to use and drive it. I would recommend Honda Cars of Aiken to anyone who is considering buying a new vehicle.

Going the Extra Mile!

I went into this dealership having just totaled my fiesta and was looking to replace it. I found one car I wanted to purchase but was unable to get it as it was sold before I could make it back. Mark helped me find the perfect replacement for my car and showed me everything about it. I love my new Fit and even though it has taken some getting used to Honda Cars of Aiken has been there every step of the way. I love having not only a salesman but also a friend that I can count on to help me with my new car. This dealership and Mark have gone the extra mile to make sure that they have a satisfied customer

Terry Green made it happen!

A huge thank you to Terry Green for making mirakles happen. I love my car. Terry didn't rest until we got things accomplished. He is an outstanding, super friendly and motivated sales man. He knows his stuff and his customer service is next to none! It was a pleasure and relieve to have him help me. Again, thank you Terry! ????????????

Superior Service

Superior service is exactly what we got from Honda Cars of Aiken! They are at the door to greet you and help you with all of your needs. Terry, Joe and Stephen really went the extra mile to help us find the car that was best for our family. Vince was very helpful in the finance department and made the process easy. We will be repeat customers and definitely be recommending Honda Cars of Aiken to others. Thank you so much for ALL of your help! We Love our Pilot!

Amazing Dealership and Employees

We went in with the normal apprehension of dealing with typical car dealers; however, we walked out having had the best car buying experience that we have ever had. Right from the start Brad Hardy was a knowledgeable and personable salesman without making us feel like we were being pressured into buying a vehicle. Our great experience continued with negotiating the deal and then finalizing the deal. We appreciated Vince Shivers' knowledge in financing our vehicle and making useful suggestions for for the plan that best suited our driving style and purposes. Professionalism, respect for the buyer, and a great products will make us repeat customers! Thanks Brad, Vince, and Honda of Aiken!!

new CRV /Brad Hardy

I love my new car! Brad was a great salesperson. He was easy to work with, and didn't rush me. Easiest car-buying experience I have ever had!

Amazing Dealership and Employees!

We went in with the normal apprehension of dealing with typical car dealers; however, we walked out having had the best car buying experience that we have ever had. Right from the start Brad Hardy was a knowledgeable and personable salesman without making us feel like we were being pressured into buying a vehicle. Our great experience continued with negotiating the deal and then finalizing the deal. We appreciated Vince Shivers' knowledge in financing our vehicle and making useful suggestions for for the plan that best suited our driving style and purposes. Professionalism, respect for the buyer, and a great products will make us repeat customers! Thanks Brad, Vince, and Honda of Aiken!!

Great

Had a very good car salesman named Brad! He helped me with finding the car I wanted and at a great price. Would recommend anyone to go purchased a car from them

My Car

I loved coming to Honda Cars of Aiken.Everyone was nice and helpful, Phillip Moore and Dustin Rushton was great in keeping us entertained and talking about everything,I will be coming back for my next car.

New Honda CRV purchase

My girl friend and I recently purchased a new Honda CRV from Honda Cars of Aiken. Brad Hardy was our salesmen and helped us to pick the vehicle with the assessories that we wanted. Brad was kind ,courteous,professional and knowledgable about his product as he explained how to operate the vehicle. We have not found any problems or faults with this CRV and love to use and drive it. The service department were courteous and fast in servicing our Honda CRV. I would recommend Honda Cars of Aiken to anyone who is considering buying a new vehicle.

Great experience!

I purchased/leased a Honda civic lx a few months ago and I'm impressed. My dealer was Dustin Rushton and he answered all my questions. I got a great deal! Couldn't be happier with the service ! I would recommend Dustin again and again.

New Accord

Loved working with Deshon nice easy to work with. Will be returning to further. They did not appear to be too pushy. I would strongly consider doing business there in the future, and would recommend the dealership to friends."

good negotiating

I appreciate the dealership willingness to be creative to get a deal done a true out of the box experience. Very helpful staff pleasant experience, easy to deal with.

excellent

It was better than I expected and I couldn't have found better. Thank you honda cars of aiken :-D my family loves the car.

New Odyssey Purchase

We purchased a Honda Odyssey from Mark Rentz on 03/09/2015 at Honda Cars of Aiken. Experience was great! There was no nonsense in the sales price, which truly surprised us. We had no need to look anywhere else. We were most impressed with Mark's knowledge of the Odyssey. Great experience. If you are in the market for a minivan, check out Honda Cars of Aiken first!

New Odyssey Purchase

We purchased a Honda Odyssey on 03/09/2015 at Honda Cars of Aiken. Experience was great! There was no nonsense in the sales price, which truly surprised us. We had no need to look anywhere else. We were most impressed with Mark Rentz's knowledge of the Odyssey. Great experience. If you are in the market for a minivan, check out Honda Cars of Aiken first!

Awesome dealerahip..!

Phillip Moore and Brad Hardy made buying my 2008 Toyota Sienna Van a pleasure. From driving onto the lot I was met with a friendship like no other..hey walked us thru the buying and got us in and out in great time with a great vehicle..! Recommend highly to all I know..! Thanks

Awesome Dealership

From the moment we found our 2008 Toyota Sienna listed at Honda Cars of Aiken, the experience was nothing but Awesome. The first initial phone call from Phillip Moore to the last visit with the finance person, we cannot say enough. Phillip and Brad Hardy made buying our new used vehicle a pleasure. When we look again or have friends who ask we lways say ..See Honda Cars of Aiken. They knewwhat we wanted and they supplied..! Thanks to a pleasing experience.!

Purchasing a New CRV

Salesman Brad Hardy assisted me in purchasing my new Honda CRV. Brad demonstrated the Vehicle to myself and my wife, thoroughly pointing out all operating attributes. Brad allowed both myself and my wife to operate the Automobile, making certain that we were satisfied with the vehicles operation and that it met our expectations. I would look for Brad personally when I go to purchase another Automobile before allowing another salesman to assist us.

new car purchase

I received the kind of attention a new car buyer deserves from start to finish. Excellent customer service from Brad, who was welcoming, highly competent, attentive and took me through the process without a hitch. Brad's colleagues who performed estimates for my trade-in, worked with me on the finances, etc. were also courteous, professional and friendly. A top-notch experience all around.

Great Service

I enjoyed my buying experience with Honda Cars of Aiken. Brad Hardy was my salesperson and he was helpful in giving all the information I needed to make my buying decision. The service from the salesmen, to the finance team were upfront and helpful. I would recommend Honda Cars of Aiken to anyone who is looking for a wonderful buying experience!!

great service

Thanks Honda Cars of Aiken! I had a great experience I got my Honda Pilot with the help of my salesman Brad he was very friendly, polite,and professional. I recommend this dealership to anyone.. Oh yeah and thanks to David as well...

Great Experience

Honda Cars of Aiken was a good experience. The gentleman that we worked with, Mark, was very nice and attentive. He worked very hard to help us meet the budget we had in mind.

Got more than we expected

Had a really great experience at Honda Cars of Aiken. We were able to get my new Honda CR-V with such ease. Our salesman, Mark Rentz, was very nice and attentive. He was always very quick to get back to us with any questions we had, even after we purchased our vehicles. Honda even helped my husband get out of his bad car situation and into a nice new Honda as well.

car buying experience

I thoroughly enjoyed my experience of buying at Honda Cars of Aiken. The sales team were very friendly and helpful and worked hard with me to get the car i wanted for a price i felt comfortable with.

They do things right here!

Hadmy son's older honda in for transmission inspection. The service mgr. was very upfront and honest. We tried a procedure not expecting great results but was well worth the money we invested....it could have eorked. Mr Holloway and entire Dept was a really nice experience. Clean as a whistle amd all workers eager to seethat we were satisfied. Ssales crew was a repeat of service dept. Professsionally managed dealership!!

Satisfied customer

I had a very pleasing experience when trading my vehicle at Honda Car of Aiken. The staff were very willing to make my new purchase as smooth a transition as possible. There was an issue with my previous vehicle that could not be resolved between myself and the service dept. Once I spoke to the general manager Steven, he assured me that I would be taken care of promptly, meanwhile I was place in a loaner until the matter was resolved. I'm very pleased and a proud owner of a new Accord. Thank you Steven and the staff at Honda Cars of Aiken

SERVICE DEPT. HONDA CARS OF AIKEN

Anyone notice that the service dept has gone down hill over the last 2yrs or so. Been going for service since i bought the car in 2009, observe everything, even looking thru window while my car is worked on. All new mechanics and new people at the computers when you enter. Last visit i noticed my car was left repeatedly by the mechanic and he went somewhere else. I'm sure my 75000 service had a hour and a half window and it took exactly that long with all the moving around. The service rep got me when it was over and i noticed the paper with all the check marks was not among them. He went back and had the mechanic fill it out. Things have changed in the sevice dept. and i hope it improves.

Very Impressed with Dealership - Highly Recommend

Me and my Daughter went to the dealership just looking and spoke to Taylor Stone (Salesman). He was a total knowledgeable person and looked at every available item/action that we asked about. He treated us with the utmost dignity. We left to think about the car and he even called to ask if there was anything else that we had thought about after we left. We went back the next day and purchased a 2014 Honda Civic LX. Everyone in the dealership that we talked to made us feel important and took care of all our needs. The General Manager even came over to be sure that we were satisfied and stated that if we needed anything we could always ask for him. This was a Very Good Experience and We would Highly recommend This Dealership and Taylor Stone. I was so impressed with the Dealership and there cars that I returned the next day and purchased a 2014 Honda Accord EX-L for my wife.

used car purchase

the salesman was great but the sales manager was rude ,shook our hand said thanks for comming in.dismissed us and walked off not knowing 2 of us wanted a vehicle never ask me what i was after.no problem we bought somewhere else.

Great service

Was looking to lease 2 Honda Fit Sports, initially contacted several dealers, However, Phillip Moore (internet manager) and Perrin Lovett (sales associate) of Honda Aiken both did an outstanding job at finding the cars, optimizing the price (amazing) and expediting prep of the new cars so I could take immediate delivery. Whole process took place in less than 24 hours. Honda Aiken is a smaller hometown dealer, so service is personlized; they also had the best selection re: color/trim. I will return and would recommend to others.

Sales manager claims a $17k 2007 CRV is $490/mo for 72...

Sales manager claims a $17k 2007 CRV is $490/mo for 72 months + $3k cash down. After taxes tags and mystery fees, I'd estimate that $17k to be more like $20k, and back down to $17k after my cash applied. So essentially, I'd be financing $17k. $490/72 months. In my opinion, what a joke! In fact, regarding said vehicle, I asked several times what the asking price was because I had a fantastic and sure fire idea it was beyond what I had intended to spend, but I was met with, "I'm not sure, but we'll make it work!" I entertained the idea because I really liked the sales person and my wife loved the vehicle. I left, needless to say, feeling insulted, degraded, and mortified. Once home, I was able to do some more in depth math. A whopping 28.1% interest rate. Insanity. How you could stomach looking in my family's eyes and feel such great confidence... confidence that you did your job, your community, and your business well, is perfect proof that you are a defect to humanity in my opinion.

Great Service

I want to thank Honda Cars of Aiken. I walked in determined to not leave without driving off the lot in a new car and they made this happen. They were very kind and helpful. I would also like to thank Philip the internet manager as well as Tasha. They both did a great job working with me. Thank you so much.

Great Time !

Thank you for the great experience ! Philipp Moore ( Internet Sales Mgr ) came through for my family ! I would highly recommend this dealership to anyone !

i just wanted to say that this honda cars of aiken has...

i just wanted to say that this honda cars of aiken has the friendliest staff...EVERYONE was very helpful...tracey (dont know last name because she made me feel like we have been friends forever no need for a last name) when i drove on the lot i was emmediatley aproached but a friendly gentleman whom did say he was tied up with a another customer and called tracy out to help me..i am so glad he did..tracey made me feel confident she could put me in a car i could afford...and she did..the finance person ..(sorry didnt catch his name) was great also..he gave me helpful hints about my purchase....when i came back to have my car detailed (tracey promised me that) tracy was not there at the time but the young gentlemen that was out on the lot didnt even hesitate to assist me...within 5 minutes of talking to him he had my car back getting detailed...the hospitality is outstanding .. i am a general manager in a fast food resturant and i would hope my resturant so i know what good hospitality means...however THE HONDA CARS OF AIKEN ..has GREAT HOSPITALITY... keep up the good work...

great service

I got my new used 2012 odnessey and the service was great from start to finish. Tasha was a great salelady and helped my wife and I very much.

Great Experience

I have purchased my last 4 vehicles from Honda Cars of Aiken. I have been buying cars from them since 2005. I have never had an issue with them. In face I have always been treated like family, I guess that is why I have bought my last 4 vehicles there. The service department has been efficient and friendly as well. I would definately recommend Honda Cars of Aiken to anyone looking for a great deal on a great vehicle and in fact I have recommended them to many people.

THIS IS THE WORST DEALERSHIP EVER! They are rude and do...

THIS IS THE WORST DEALERSHIP EVER! They are rude and do not fix my problems! Everyone there acts like an xxxxxxx when i go up there. At first, i got the extended warrenty and the maintence service. But the next day i dropped it. They DID NOT inform the loan company. And after i go up there because i got my loan information in the mail yesterday and the price hasnt changed, Daniel Walter was not in there so i had to talk to another finance person, HE WAS A COMPLETE xxxxxxx. He wouldn't call the finance company for me and inform them about the change. I AM COMPLETELY DISSATIFIED WITH THIS COMPANY! THEY ARE THE RUDEST, AND WORST DEALERSHIP COMPANY THERE IS! I WOULD NOOOOOT RECOMMEND THEM!!!!!!

buyer beware

Every detail of my experience with this dealership was a snow job. Service was completely mindless. The sales staff after my purchase were insulting and rude. I was lied to to get the deal on a new purchase. The entire staff from my experience are all cut from the same shark skin.

I took my car in the have them give me an estimate on...

I took my car in the have them give me an estimate on repairs. They did not even attempt to do the right thing. Even ignored recalls that applied to my vehicle. If the joke was not on me it would be more of a laughing matter is was so ridiculous. They explained that my car was fine even though it was eating new tires off the car in 2200 miles. I inquired about a transmission issue I seemed to be having and said it was fine as well. Okay, since it was fine and no problem I'll just trade it in. Now they began to point out issues that I had brought to their attention in the first place for this fine car. My car now became worthless and was devalued. If you like being talked to from the side of the neck you will enjoy your time here at this dealership. Just skip sales and talk to Vince in finance. I was about to make a deal and Vince blew it and I simply wanted to walk off and they would not give me clue where my keys were. I gathered myself and one of the sales people helped me do that even though they still would not voluntarily give me my keys. ( They test drove my car and held my keys captive) Don't let them have your keys!I knew my car was worth 15,000.00 at auction and they would only give me 11,000.00 on trade. Retail was 20,000.00.This whole experience was time consuming with there attempt to shister me on one form or another when I got to Vince in finance. He will try and run you over the coal in his backward country since of way of doing business. When I told him that I didn't want to trade in my car that I had it sold otherwise it got even worse. Just avoid this place and save yourself from grief.

Service center tires

Took car in with appt waited 45minutes while watching employees play games talk on cell phones and smoke.then they come out and ask why the car in in? If I only need air in donut tire? I tell them they are suppose to be replacing busted tire in hatch.oh we can't find a problem how about looking at the outer wall of tire to see its busted? I say .he asked outer wall? How can you not know what that is?i am female and know this.more breaks then,some work.said have to rotate all tires,because new on front will make car pull,not when you only have 7000 miles on the tires and they were just rotated last month.never take your car here you will be sorry.

SERVICE DEPARTMENT FAILURE

My 2011 Honda Pilot has a total of 20,300 miles on it after purchasing it new from Honda Cars of Aiken. I have been taking it totally to this dealership for all services to date. After many oil changes and what my service records indicate, my 4 tires have been rotated in more than one visit. he last visit reulted in an oil/filter change, tire rotation, right passenger rear tire under inflation, and repair of the roof top gasket. I left today after going there for my driver side air bag recall notice and they pointed out to me that I needed two front tires. The rep showed me in person that the center of the two front tire were badly worn but the two rear tires were fine. They told me about my past service record for rotation but said the two front tire wear was caused by over inflation and gave me a quote for two new tires. I will never return to this service dept. since I feel strongly that Honda Cars of Aiken should replace the tires free since they are the only people that ever touched this vehicle. How dare them charge me when I directly went to another tire service center and they inspected my tires and stated, "These tires have not been rotated for a very long time" and this is what caused the tire wear. I agree since it is very interesting that only the two front tires had extreme wear!! Note that the quote received from Honda was over $100 more for the two tires than the above tire service company's quote for the same two new tires!!!!!!!!

Great buying experience

Honda cars of Aiken made buying my used vehicle from out of town very easy. Guys there are extremely professional.

Excellent Experience

Purchased a 2013 Accord from this dealership... excellent customer service and good price. Would highly recommend.

Recently purchased a used car from them. Came onto the...

Recently purchased a used car from them. Came onto the lot pre-qualified for the loan. Was told that a tire error message could be cleared by simply checking the air in the tire (incorrect). Was told a small plastic part would be ordered for the car (never happened). Was lied to about the origins of the car AFTER we had the car fax report in hand. When the salesman was called on the lie, he brushed it off. The car was simply rinsed off after the sale and the inside was still dirty. We purchased the car because it was exactly what I was looking for but I will not deal with them again nor will I recommend them. Have pulled the front advertising plate, stickers, and plate surround from the car. Anything that has their name on it has been removed. This is the 21st car I currently own and I have no idea how many I have purchased prior to this and can honestly say this is the worst car buying experience I have ever had.

They lie they cheat all for a quick buck and there isn't...

They lie they cheat all for a quick buck and there isn't anyone ever around that can do anything about a situation you have with the business. Shame on Honda cars of Aiken I hope the go out of business.

mike made my experience at honda cars of aiken enjoyable....

mike made my experience at honda cars of aiken enjoyable. I called the dealership spoke with him, made an appointment and in no time i drove off in my new honda. The sales associate was very helpful as well. I would recommend anyone to go see them.

" Great Experience "

I was looking for the 2012 Honda CRV . They didnt have the color i was looking for . So they went out and found me the one i wanted . Great people and a great price.

I have purchased two Honda from Honda Cars of Aiken and...

I have purchased two Honda from Honda Cars of Aiken and find them an excellent dealer to deal with. I have worked with Walter the finance manager both timse and he is so friendly and helpful. I also get my car serviced there and they always explain everything to me.

mike is a liar he qouted a price then when i came with...

mike is a liar he qouted a price then when i came with the cash for the car he hit us up for more money.knowing my wife had her heart sit on this car i paid the extra but will never go back

This dealership is corrupt in their business practices. ...

This dealership is corrupt in their business practices. We dealt with a salesman for three days regarding a vehicle we desired to purchase, he invited us to pay a certain price for the vehicle, we finally agreed and drove onto the lot only to have them tell us they would not sell the truck for the negotiated price after all and then when we asked to speak to the finance manager he was rude and could have cared less that they misled us. He accused us of having "trust issues" . they lied to us from the time we set foot on their lot until they broke our sons heart as he attempted his first substantial auto purchase by trying to pull a bait and swith tactic with the price!!!!!!!!!!!!!! Avoid this dealership. Later at a restraunt in the area the hostess said her daughter was grossly cheated by them when she purchased there.