Homer Skelton Ford

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.4 Quality Of Repair: 4.6 Overall Facilities: 4.8 Quality Of Work: 4.6 Friendliness: 4.8 Pricing: 4.5 Overall Experience: 4.6


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Service/ buying

3
Daniel on 10/11/2016

Customer Service: 2.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

I bought a car from them. Yes it was used with 15,000 on it. Fairly new car though. They told me when I bought the car they had fully serviced the car before I left with the car. So no needs to worry for another 7000 miles. Thankfully I don't wait that long to change my oil in my vehicles. They had changed the oil. But that's all still the same filter. And the cut a hole in the oil pan protection skid plate to get to the oil plug instead of take the six screws out to take it down to change the oil and filter properly. Not a great way to do mechanic work if you ask me. Won't have to worry about doing my service work.


Beating without the bruises or blood

1
Not happy on 10/03/2016

Customer Service: 1.0 Pricing: 1.0 Overall Experience: 1.0

Just took the worst beating I've ever had from their service department. They charged me for 3 1/2 hours to change out an EGR valve (the you tube video is 4 minutes long on how to clean/change an egr valve). At $128 an hour, they made a killing. Total bill was over $900.I've bought more than one vehicle from them over the years, but I can assure you I will never buy another, nor let them touch one that I own. I can see where their priorities are, and it's not costumer service.


not professional

2.6
dewey on 08/27/2016

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 2.0

This is the first time I've driven a dirty car home that I had just bought. The salesman wanted me to bring it back to dealership to get it detailed the next day, but after a misunderstanding, I did it myself. I spoke to a manager, but got no satisfaction.


Buyer

5
Isaiah on 08/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience. I will recommend anyone to buy from Homer Skelton. This is the way to go


Homer Skelton is the way to go!!

5
JCunningham on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Josh Childress made my overall buying experience very pleasurable! He got the deal I needed in a very short time! I would highly recommend him to anyone!Buying my truck at Homer Skelton was a great experience! I was shown nothing but love and kindness from everyone I came in contact with.Josh was a miracle worker with my financing and gettinge the best deal possible!


Worst service in my life.

1.2
Let down on 07/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

After making my wife cry five minutes after purchasing a car the customer service continues to be horrible. I'll bet they don't respond to this review either.


Excellent customer service from Mark Hogan

5
Cissi on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark Hogan went farther than the extra mile to get us a great used car, at a great price! Thanks for your patience & persistence throughout this process!


Unprofessional

1.8
Memphis2008 on 05/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 4.0 Overall Experience: 1.0

This place is what gives car dealerships and car salesmen the reputations that they have. We love our car but I won't set foot in this place again. Horrible, horrible, horrible service (except the finance guy). "Homer" Skelton is a perfect name for this place


AWESOME All ALL THE WAY !

5
Tamara Prestage on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to start of by saying, I was told by other Ford Dealerships that I will never find what I'm looking for less than $ 500 a month payments. Well I have found what I want and more here at Homer Skelton Ford with the help of who I consider the best salesman around . Dane Dawson is the one you want to see, he showed me a couple of the Edge Limited I was looking for. AND NOW , I have found the exact color and package I wanted. He made sure that I was completely comfortable in the whole process of buying my Edge , and at a price that I could afford. Dane Dawson is totally Awesome in my opinion ! He made my whole car buying experience the best I have ever been through . I am now a Homer Skelton customer for life ,if I ever decide I want to upgrade this is where I'm coming back. And DANE DAWSON YOU ARE THE ONLY ONE I WILL SEE !Thank you again a million times over . I ABSOLUTELY LOVE MY EDGE LIMITED !


Buying my Edge

5
Tamara Prestage on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just wanted to say Thank You to Dane Dawson for he made the whole buying experience so much better than I expected. He showed me exactly what I wanted in a SUV , the color I wanted not to mention the package too. And to make things better he helped me get the Best Price I could have ever imagined. I also want to thank Casey in the Finance department, he also made this so much easier than expected. I will always be a Homer Skelton Ford customer , and will be happy to tell everyone I know, about the best day at your dealership.


F150 purchase

5
Drichardson7781 on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would recommend Mark to my coworkers and family. He was very up front and honest. Buying an F150 from Homer Skelton has been an extremely easy and straight forward process. I would recommend Homer Skelton to anyone looking to purchase a new or used vehicle. Mark found the truck I viewed online and had it pulled up and ready to test drive when I arrived. Mark did a great job explaining the features and options with the F150.


Great service

5
Lauren parks on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mark hogan was very helpful in our car buying experience and helped us get exactly what we wanted.


We love our car!

5
The Riley's on 03/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dane Dawson made the car buying experience pleasurable. It is something that I do not enjoy. I actually dread it, but he was phenomenal. He listened to our needs, addressed our financial concerns, and was very patient with us. I highly recommend Dane Dawson for all your car buying needs. We didn't think we'd be able to afford right now, though it was something on our wish list. Being to purchase this beautiful Ford Fusion Hybrid from Homer Skelton Ford was awesome! I dread the car buying process, but here it was a breeze. If you are in the market for a car go see Dane at Homer Skelton Ford today! We were in the market for a Ford Fusion and had always talked about getting a hybrid because it's eco-friendly and offers excellent gas mileage, but we thought it would be out of our budget. But Dane showed us that beauty and we knew we had to have it and Homer Skeleton Ford really worked with us on the price. Dane was incredible. He showed us good value and how the car could fit into our budget. He was very thorough, really took our concerns into consideration, and helped us get a great car at a great price.


Awesome buying experience

5
JGrossMS on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was interested in purchasing a new F150. I visited Homet Skelton Ford to test drive and determine if that was the truck for me. Mark Hogan was awesome to work with. He was very professional and knowledgable of the vehicle options and performance. Low stress buying atmosphere and the staff was outstanding. Appreciate the help and I'm now an owner of a new pick up. If your looking for a new vehicle, go see Mark Hogan at Homer Skelton Ford in Olivebranch, MS.


Fast and easy

5
Ao93 on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Land approached me with a smile and an eagerness to get me a car that I wanted! Brought me to the perfect car within 5 minutes. Set down with me and worked hard to get me approved in just little time! Definitely recommend him!


Awesome Job Mark!!!

5
TGreene on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in to see my cousin Mark Hogan. We picked out a truck. It was the perfect one for me. After the test drive, I was sold. The buying experience was great.Of course, Mark Hogan did a great job for us(my wife also purchased a car). He brought the vehicles to us so we didn't have to walk the lot. He went above and beyond.I love the look of my F-150 Lariat. I didn't realize the moonroof went length of the cab. That was a great. I love the 4x4 feature also.Mark was able to get me as much as he could for my trade. That made the deal for me.


Great experience

5
JessH on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Mark for helping me find my beautiful new explorer ! Would definitely recommend to family and friends. They made sure we were completely taken care of before we left!


Great

5
Linda Kitsinger on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Land is the best person to buy a car from. I will tell anyone to buy a car from him.He helped me so much.


Friendly and a willing listener

5
Keith Fisher on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark took the buying to a whole new level of customer satisfaction, he offered me one option i could not refuse. Mark saved me over $2600 and I'm more happy with the truck I purchased than the one I came to Look at. Great listening skills you would have thought he was shopping himself. Thank you Mark and Larry on a job well done.


"Excellent Customer Service"

4.8
Bobby and Ann on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mark Hogan is an exceptional salesman who takes time to not only help his customers, but he goes the extra mile to actually listen to the wants, needs and their concerns.


"Comfortable atmospere."

5
rmc87 on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Hogan made my truck buying very easy and simple. He is a real professional and really took the time to make sure I liked the truck I chose. He made the whole process from the financing, to my trade-in a very good experience.


Wonderful service! Fast and efficient!

5
Codi on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at Homer Skelton Ford in Olive Branch. The staff was friendly and attentive. They made sure I was satisfied and well taken care of. I'd recommend this dealer to anyone wanting to get a new or used car.


Customer Service

1.8
Shannon on 10/24/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 2.0

I went to dealership with my heart set on a Mustang. Initial impression was negative when sales associate, Leslee Cox, approached me to state that the dealership could not sell Mustangs. To my disappointment I almost left the dealership. I was then explained to that due to air bag concerns of certain year models that I could purchase a 2015-2016 model. I began my search for a model in stock at the dealership. I found a model and began to negotiate. The salesperson was inattentive and had a sense of not wanting to be selling a car. I was given to another associate, William, whom made the transaction pleasant. I purchased the vehicle based upon his demeanor and willingness to sell me a car. Then it went downhill from there once the papers were signed. I was given back to Leslee, who again did not want to be there and it was obvious. I was not given a tutorial or demonstration of the features/functions of my new car. I was literally told to read the owners manual. Then to add fuel to the fire I wasn't given a full tank of gas. When questioned about the gas he explained he filled it up but there must be something wrong with the fuel gauge. I then was told," you have a warranty so we will fix it.' Not what I wanted to hear. Seriously I just signed my name to a new car and you're telling me there may be something wrong with it! Where is customer service these days? I'm sorry if he had a bad day, but I hate to say"you're in customer service 'man!" Get a new job if you hate it that bad. Why should I as the consumer cry over what should be a great experience? Shame on this dealership if they hire people of this caliber.


"Buying our truck here was a wonderful experience.

4.8
mamaw on 10/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

"Dane is a very professional salesman that knows how to treat a customer.He made sure we got the best trade in value and best price for our New Truck. We will be recommending him to our friends if they are looking for a new Ford!!"


I purchased a used 2010 Ford F-150

4.8
auburnhatter on 10/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff was very inviting and friendly with excellent service. Albert Matthews & William Lancaster worked with us and our credit to the best that they could and did an amazing job getting us a great deal. I would definitely recommend Albert & the dealership to anyone that I know.


bad car days

2.4
brenda, arnold1030 on 10/13/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

Justin Serda is a great sales man I cant say good things about the rest of the car buying experienceThe first car had no oil in it. Mr. Serda looked and found us a better car at a better price. The service department tried to make my husband think that their was oil in car even I can read a dipstick .BRENDA ARNOLD


great sales man Justin Serda

4.5
BA SLEEPINGWOLF on 10/06/2015

Buying Process: 4.0 Overall Facilities: 5.0

Justin Serda did A great job finding the car I wanted .I would recommend him to any one looking for a car.


I purchased my 2013 Fusion the last of April.

5
Lovemycar2015 on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

James Johnson was the salesman I dealt with. He was very friendly and helpful. I had one minor problem with my window. I called James, he told me to bring the car and let them look at it. I did and my car was fixed the same day. I don't know the name of the man in the service dept, but he was very nice, also. I'm very impressed!!


Great staff that is very helpful!

5
bkberryhill on 09/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At Homer Skelton I never felt rushed or pressured into buying a truck. Dane Dawson went out of his way at times to make sure that I found the truck that was right for my family and I. I would recommend asking for Dane Dawson because he seemed to always have my best interest in mind during the truck buying process. He even went out of his way days after the sale was complete to make sure that I was completely satisfied. It's usually never a fun experience buying a vehicle, however, Dane always seemed to find a way to make you laugh during the process. Go see the guys at Home Skelton Ford now.


Worst Dealership Ever

1
EricLittle38301 on 09/15/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I think they treat people horrible...would not ever buy a car from them! Went to another dealership and brought a much better car then they had! From rthe beginning to the end it was horrible dealing with the dealership


Ask for Will, if you want to get a car from here!!

3
Karen on 09/11/2015

Customer Service: 3.0 Buying Process: 3.0

Karen Kueh Public 2 weeks ago When both my husband and I came all the way from Little Rock to test drive the Lexus IS250, Eric told us that they had to remove the gear shift knob to avoid it from getting stolen. So we assumed that they had the knob. Then, we asked for a second key and was promised for it. Right before we were about to leave the lot, then Eric told me that they didn't have the knob and that they will order us one. I was getting irritated about it because if I would have known it before I sign the paperwork, I would have not bought the car. I went ahead and drove the car back to Little Rock thinking that I would have my knob and key sometime soon. I had to call and follow up for a whole week because no one called me about the status of my knob and key. Then, I was told that i have to bring my car back there to get the key programmed and that is very inconvenient. This is my second week with my new car, and none of this has been resolved. I trusted your customers good reviews and this has become one of the biggest disappointment. After the third week, Will who is one of the sales manager took the initiative to handle my issues. He even gave me his personal cell number and constantly check back with me to make sure I received my knob and key. Whenever I call him, he would answer my call or if not he will call me back. Now that's what I call customer service. Thanks Will.


homer skelton ford olive branch ms rocks

5
Jim, Lovin the mustang, good on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Homer skelton ford in olive branch ms, rocks! I was in the market for a new mustang and started my search online. Homer's website was very informative and helped me narrow down my choices. I called and talked with the sales manager Henry. Henry had his salesman, bj, call me back and we talked about what I wanted and what I could afford. Bj hung up with me and stated working on it immediately. It wasn't long before bj called me back with the numbers I was looking for and we sat up an appointment for a test drive. It was love at first sight. Bj turned me over to Jacob in finance and he took great care of me! The rest is history! I love my new mustang from homer skelton ford!!


New Car Sales

5
Dana Mc on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just want to say thank you to Will, Albert and Casey for make the purchase of my 2015 GMC Acadia and pleasant experience. Albert and Will went out of their way to answer my questions and make it easy for me to test drive the vehicle. I was impressed with how nice the facility is and how friendly all the people are. Even Casey in finance made the purchasing experience a pleasure.


Excellent Experience

5
warshepard78 on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything about Homer Skelton Ford in Olive Branch was Great. From the customer service to the salesmen finding the right vehicle for us to fit our needs and budget. We couldn't have asked for anything better.


the best dealership

5
Suzanne stevens on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We love this dealership, always clean and friendly faces scattered everywhere. We were looking for a used second car to putt around in and ended up buying a new 2016 escape. Our salesman was wonderful. Albert continues to call and check on us. The general manager is very hands on. So if your looking to buy I recommend olive branch homer Skelton they are the best. I wish I could remember our young finance man he was fast but very detailed on explaining every aspect of our paper work.


Above and Beyond

5
DBNana on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From initial contact on lot until deal was done, Mark Hogan definately went above and beyond to get me in my car!! I will definately recommend him and Homer Skelton to friends and family in the market for a new vehicle.


"Excellent Service/Friendly"

4.8
aneise on 09/09/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff was inviting and friendly with excellent service. The experience with Devin Taylor, salesman was GREAT - he was very knowledgeable and professional The VP was very quick to respond - THANK YOU! Will see you in the future.


awesome!!!!

5
Mr E Cowan on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Homer Skelton was great, we were happy with our selection of not one but two vehicles . our salesman was always greeted us with a big smile and did whatever to make our shopping experience a memorable one. Thanks Bryant Bobo you rock!!


Not enough lines to summarize our nightmare

1.6
Longmuir on 09/08/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 1.0

We bought our Ford Escape two months ago after a tedious process. We actually had to carry insurance on 2 vehicles because our financing wasn't finalized until a month after we brought car home. The car is now skipping gears so we called to make a service appointment. The car was certified pre owned and we paid extra for the largest warranty available. Imagine our surprise when we called to schedule today and we were OK informed we could be seen October 7th! No replacement vehicle; rather drive am unsafe car with your 2 small children for a month. The only reason they have so many good reviews is because they give you a $50 gift card if you write a review before you leave the showroom. Talk about intimidating?


We loved our sales person!

5
Theresa Knight on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Upon arriving Ash Ramirez, approached us with a big smile. I had A comforting feling. She listened to what we wanted and showed us what we wanted, not what she wanted us to buy. Ash never pressured us, we liked that. Ash even rode uis over to another Homer Skelton dealership to look at a different car we had our eye on on the net. After making our choice, we then were ready to deal. Because of Ash's support we made the deal we were looking for. Thank You Ash! P.S. Hey Ash I love my green ink pen! ; )


Awesome Experience!

4.6
charlie78 on 09/06/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

John Land always makes the process of buying a vehicle simple. I would absolutely recommend John Land and Homer Skelton Ford for a new or used vehicle


Great place to purchase a vehicle

5
chris roberts on 09/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at homer Skelton ford worked very hard to help me get into the vehicle I wanted Jim cook was great to work with I would definitely suggest them for your next vehicle!!!!


A great group of people

4.3
Willie Seals on 09/06/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

I was treated with great respect and I took my time on making the right decision on choosing the right vehicle that was best for me without any pressure from the sales staff. Everyone was awesome I'll do business with a great group of people like this any time they have all thumbs up from me. Thanks Guys!!!


My first financed vehicle at 20!

5
Tina65 on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Mr. Mark Hogan for helping in getting me financed for a 2012 Nissan Altima. This is the first time I have ever been financed for a vehicle and you made the process so easy. You also sold my parents 2 new vehicles the same day! You are very nice and I appreciate what you did for me. The experience was awesome.Thank youBrittanie Hill


Great experience!

5
DBarnett on 09/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

BJ made it very easy for us to find the right vehicle. I highly recommend checking with Benjamin Glover if you are looking for a new car.


Great experience

5
lsuglen on 09/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience in purchasing our vehicle. Our salesman (Adrian) was very easy to work with. Everyone that we dealt with was helpful and we will do business here again.


Excellent service

4.8
warshepard78 on 09/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The customer service was excellent. The salesmen were able to find the vehicles we were looking for with a price that couldn't be beat.


Purchased 2011 Ford F150 Raptor

5
RL Holland on 09/03/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am pleased with my experience in purchasing a used truck from HomerSkelton Ford in Olive Branch, MS because all associates who worked with me were courteous, professional, knowledgeable and helpful throughout the process. They worked with me to meet my needs and I never felt pressured.


2016 Ford Escape

4.2
Jose2010 on 09/02/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I like be the new escape they are wonderful and more roomy than my 2013 Ford Focus I absolutely love it and Miriam barrow was my sales person and she was supper nice and respectful!!!


Great expirence

5
mlittle1 on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied with the purchase of my new Focus. The buying expirence was quick, efficient, and catered to what I wanted. Thank you Mark Hogan!


Smooth and Pleasant

5
sstuart on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my car from Leslee Cox. He was low-key and very helpful and made the process as seamless as possible and also helped me find the car I really wanted; a Fiesta sedan. Charles Pritchard handled all the complicated paper work in an excellent manner.


WOULD NOT PURCHASE FROM ANY OTHER DEALERSHIP

5
BRANDY B on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my 4th vehicle from Homer Skelton Ford; my in laws have ALWAYS purchased from them. I always have such a wonderful experience when searching for my new "whip" with these guys!! This was our first time working with Dane Dawson and he was absolutely fantastic! I would recommend Homer Skelton and Dane to anyone looking for a new or used vehicle.The Brink Family


My Second Chance

5
PatNoLimitations on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Homer Skelton Ford, Olive Branch MS is where I purchased my Fiesta and now my Fusion. You are welcomed the moment you enter their doors. I had the best Salesman, Samuel Word. He was friendly, patient & attentive. I had an affordable price in mind for a monthly note and they helped me reach my goal. I am more than pleased. I am spreading the word to friends and family to make their next purchase at my Homer Skelton Ford.


Please stop wasting my time!

1
Cerina on 08/31/2015

Customer Service: 1.0 Buying Process: 1.0

I have to say Homer Skelton carry a big name, but their customer service is terrible! If you do not purchase the car that they want you to have, they will string you along for days and weeks and still not help you purchase a car. I mean it is so sad that they treat their customers this way. Who do they think have to put up with this nonsense. I guess they think they are the only dealership that sells cars. I will not ever waste my time with them again. I have never experienced anything like this before in my life. If you want to send emails back and forth day after day, and week after week this is the place for you. I could call a few names of the people that I dealt with, but they know exactly who they are. What is the use of purchasing a car if it's not the one that you want. Tell me who does this???????????????????????????


My recent purchase of a F-150

5
AndySipp on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a customer of Homer Skelton Ford for about 15 years. I have purchase several vehicles during that time. Recently I called John Land to inquire about trading for a newer model F-150.I had plans to buy a New upscale model. I viewed several units on your lot. On the second visit, John prepared a sales proposal on one of the new Units. On my follow-up visit John suggested I consider a Certified 2015 unit with low miles. We test drove and John had a proposal prepared. On Saturday, 8/29 we met again I decided on the Certified unit and we closed the deal that afternoon.I have always been pleased with the sales and management people I have worked with and this time was similar.


Best in the business

5
Gspang on 08/31/2015

Overall Experience: 5.0

This is the second car I have bought at Homer Shelton Ford that's a testimony in itself.Great team who know how to treat the customer!


Fabuloso!

5
Charleahowell on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looked at every F-150 on the lot. Found a few that I really liked and we started the process of elimination with the help of my sales guide and the manager. Long story short; I found the perfect truck at the best known price as I frequented other dealerships in hopes of the best deal possible. Top notch dealership.


Divorce Reward

4.8
Baby's mama on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I needed a reliable car for my daughter to drive. She commutes to school each day; her car died Thursday. Everyone was very friendly and wanted to help us.


2015 FX 4 F 150 / 2016 Fusion/ 2012 Nissan/3 car purchase

5
leehill on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks for the great help in getting all 3 vehicles done in one day. Mark Hogan was great to work with, Ken Oatis was our sales guy last year when we bought 2, he assisted this year in getting us hooked with Mark, and making things move smoothly. The Finance guy Jacob Donaldson, was very informational and speedy, in helping get things processed . Thanks to all, and we'll see you again soon.


Superior people to work with when buying a vehicle.

5
Pavingpro on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2015 Expedition and once again was rewarded with a high level of personal care thru out the buying process. From the sales force thru finance it was as smooth as glass and completed in a reasonable amount of time. This is my third vehicle purchase from these guys and I would recommend Homer Skelton to anyone looking for a vehicle. Special thanks to Dane Dawson for his hard work in making the sale.


Super people to deal with.

5
sharkfan99 on 08/31/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Homer Skelton Ford in Olive Branch to look at a particular truck that we saw advertised on their website. When we arrived we just wanted to look around a bit before we asked for a salesman. We didn't really like the truck we came to see but we did find another one that was just what we wanted. Then we asked one of the salesmen that was working with someone and was headed back to the office to get us someone to let us test drive the 2011 Ford we liked. It wasn't but a very few minutes before Leslee Cox was coming to meet us. We showed him the one we wanted to see and he had us wait in the showroom while he went and got the truck and brought it up to us. It is a big lot so I'm glad we didn't have to walk back down to where it was parked. When he did bring it up, he had even ran it through the car wash to clean it up and get the dust off. That made an impression on me. After driving it, I decided that this red one was the one for me. Then I thought the haggling was ready to start. Actually it really only took just a short while for us to work out a deal that we were happy with. Leslee made the experience very satisfying. I know we met Matt in the middle of our dealings and then Jacob was great in the financing area. Leslee even got our insurance transferred over to the truck and soon we were ready to drive out of there and head home. If you are looking for a new vehicle or a used one, you can't go wrong with Homer Skelton. It was great dealing with them and definitely will again in the future. Also this wasn't my first time I had bought from them but my other trades were at the lot in Millington, TN. Believe me when I say, they do have the best salesmen and others behind the scenes. Absolutely the best of all cars sales people to work with at whichever place you go.


Friendly, Helpful Staff

4.7
Focus Buyer on 08/31/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Everyone involved with the sale of my son's Focus ST was very friendly and eager to help. We felt no pressure to purchase any extras, but got only an explanation of what was available and why it would be to our benefit.


Friendly service

4.8
Jmr212 on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The personnel were very helpful and eager to reach agreement. This was a first car and experience for my son.and the guys were great.


Great dealership

5
ray007 on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership with great and helpful salesman. Our salesman was not pushy or unpleasant. He rode in the back seat of the Mustang which is not an easy thing to do. He cared about us.


Great sales service second time around

4.8
Funguy on 08/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second F150 that i bought through them. As good the second time around as the first time around. Would recommend to anyone.


Top notch!

5
Uthmanjason on 08/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have lived in Desoto county for ten years and always heard that Homer Skelton was the place to buy a car but we never made to the trip to Olive Branch. I so glad we finally listened to the solid advice from our friends. James Johnson was our salesman and as we were over watching our kids play on the play set, he would bring the paperwork to us! First of all, I've never seen a children's play area in a deal ship, GENIUS! Second of all, usually one parent is entertaining as the other is finishing the deal. This was not the case. We were treated with a great deal of respect and he was patient when we did have to deal with our children. I will forever give them the first of my business and also recommend them to my friends and family.


Excellent

5
Ted on 08/30/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Salesman, Jim Cook, was very knowledgable and helpful. He was patient in answering all my questions. Matt helped speed my wait time up and Casey was friendly while processing all the paperwork efficiently.


car buying without hassle

5
easy349 on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the salesman and management team was very friendly and helpful. when buying my new f150 the salesman was not pushy and did not hassle me into buying


2015 F 150 sport 4x4

4.8
Bugtruck2015 on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased a new 2015 Ford F-150 from the homer Skelton ford in Olive Branch, Mississippi. The buying experience was hassle free and the vehicle is a very nice. I would recommend buying a vehicle from this dealership.


Car buying without the stress!

4.2
Becky on 08/29/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

From the first email until I drove off in my new car this experience was stress free and fun. These guys stayed late to work out a deal that I could live with and did so with a smile. I would definitely recommend Homer Skelton Ford.


Great service

5
HybridJack on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We knew exactly what we wanted so David and Charles did everything to make sure we had a great experience at a fair price. I would recommend this dealership to anyone looking to make a purchase.


Beyond Helpful

5
Jpugh1 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales and finance team at Homer Skelton Ford are some of the best around. The staff was friendly and very well informed as they took every possible route to place with my preferred vehicle. I will definitely be referring all of my family and friends whom are in the market for a great vehicle here.


Awesome

4.4
libby21 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Great folks and clean facilities! Worked together to get what I wanted and willing to pay in a short period of time! Would recommend to anyone!


"Customer Satisfaction"

3.8
nelson on 08/28/2015

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Overall Experience: 4.0

Austin Walker was great to work with. He helped us find the right car for my daughter who's going to college. She was very thrilled about her new car. Thanks for the hard work.


Easy no hassle no pressure buying experience!

5
jmart on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My fiance and I had a great buying experience at Homer Skelton Ford in Olive Branch. The employees were very helpful, easy to work with, and applied no pressure at all. They answered any questions we had and did not hide any information. We will be back.


Customer Satisfaction

4.6
JT2000 on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I have always expeiernce great customer serices from Kennie Oatis. He and Eric Cash worked hard to put me behind the wheel of the new 2015 Mustang 5.0. He made the closing deal quick and hassle free as possible. This is the fourth vehicle I have brought from Homer Skelton Ford.


Pleasing experience!

5
Mrs A Cowan on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Homer Skelton was great. The salesman Bryant Bobo was very interested in my needs as well as my wife. We left there with not one but two vehicle. A car and a truck!!! My name is Ezell Cowan


Great service, friendly environment.

5
Petebgdaddy on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I pulled into the parking lot, to the closing of the smokin hot deal I got, the customer service and professionalism was top notch. My sales person (Leslee Cox) even met me at my truck door with an umbrella cause it was raining. Now I wasn't worried about the rain cause I am not made of sugar, but boy that was a nice touch. From then on it was an outstanding experience. Fresh coffee, fresh popcorn, and a nice friendly environment that was easy to relax in. I walked in at around 11:15, and by 2:30 I was on my way with the car of my dreams. Awesome from start to finish. Thank you.


Great customer service and very friendly staff

4.8
Jlander1 on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the start to finish the whole staff we dealt with was very professional and friendly. The online presence helped get us in the door and the sales staff made the car buying experience enjoyable. We looked at and drove many cars and never felt pressured to buy until we were ready!


Love the new family addition!

4.8
BigRed2016 on 08/25/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff was very friendly and seem very determined to assist me with finding a vehicle that would fit within my budget. They listened to my concerns and worked faithfully to make my experience of purchasing a BRAND NEW vehicle a good one. My kids and I love the Fusion and have began planning for a family trip, since we now have a reliable vehicle.


Got the mustang of my dreams!

5
Cearls2b on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was shopping around and almost went with another dealer, but the friendly customer service I received from Mark Hogan and Kenny Oatis is why I bought a car from Homer Skelton. They went above and beyond to get me in the car I wanted. This is the second car I bought from them and will definitely be back in the future.


Unexpected New F-150

5
JakeP on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We arrived looking to get a supercrew for all the room. I was in the used truck market. After crunching numbers and discussing options with Mark Hogan I walked out in a brand new truck. It honestly doesn't seem possible, but it's reality. Thank you


great experience

4.8
jhunt0048 on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our experience was fast and great. Leslee was wonderful. We found our truck in about 30 mins. We thank you for the awesome but speedy experience.


Great experience

4.6
Stevea on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Great overall experience. Salesman eric cash was very friendly and worked very hard to get me the best deal possible. Every body I dealt with at the dealership was very professional and friendly and knowledgeable. I will definitely be there for all my service on my new truck if the service department is as good as sales I will definitely be back for my next purchase and will refer this dealership to everyone I know.


Great Place to Buy a Car and Get Vehicle Service

5
Drew B. on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Homer Skelton Ford has always been great to work with, and fair on price. I've had friends buy cars here who got a great price and great service, and have also had them remove all scratches, dings and dents from my 2012 Nissan Titan. It looks better than new, thanks to the team at Homer Skelton Ford. I highly recommend HS Ford to anyone looking for a car or great service on their vehicle.


Knew what I wanted before I got there.......

4.6
mweaver00013 on 08/20/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I had been shopping a new F150 for a very long time. I had purchased a 2006 F150 from Homer Skelton in 2006 and had literally driven it till the truck was finished. I loved that truck and after reviewing all others, I am definately a Ford man. I had also visited other Ford dealerships in other areas, and kept coming back to Homer. With a little help I was able to find someone that could truly help me with my dilemna...which was I need a new truck, but I don't want to spend the money! The men I worked with kept everything in perspective, down to the extended warranty. They fit me in a truck that, while it didn't have all that I wanted, it was certainly what I needed in terms of value,and of course, cost. If I had but one complaint, it would be the amount of time it took to get everything completed..therefore leaving us 0 time to go over the truck and it's features. (I left and it began to rain and I struggled figuring out the wipers) However, they did ask me to come back and they would spend as much time as needed to go over everthing. The truck also didn't have an owners manual, which I thought was rather odd. But at the end of the day, Will, Kenny, James, they were absolutely awesome! I appreciate them and really enjoy our new truck. I just hope I get the use out of it I did in my 2006! Love Ford Trucks...and will definately go back to Homer Skelton!!!!


Beware

2.7
John on 08/19/2015

Customer Service: 4.0 Buying Process: 1.0 Overall Facilities: 3.0

If your thinking of leasing or buying new or even pre owned don't do it here...I've been a ford fan for many years but after theses fast talkers got ahold me I won't buy another ford product again....new or used....drove over 2 hours just so I could sit down and have a guy run some numbers for me...the lease payment was almost 100 more than the estimate I got over the phone... I insisted several times he get me some real numbers before I make the 2 hour drive he just said he couldn't and that we could work it out when I got there....what a joke...BEWARE


Skip the rest!

5
Mburns0011 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having visited several other highly advertised dealerships in Memphis and getting less than stellar treatment I ended up at Homer Skelton. David Connelly was patient as I drove several vehicles before I found the right one. He explained all the important details, and eased any anxiety I had. Homer Skelton has ZERO sneaky salesman tricks. Everyone was friendly and courteous. No one made me feel like I was being railroaded into a car I didn't need or afford. It was extremely comfortable car buying experience! David Connelly at Homer Skelton Olive Branch is the best! I will be back!


The reason I gave one star is because 0 wasn't listed

1.2
johnjohnw38261 on 08/18/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

If your thinking of leasing or buying new or even pre owned don't do it here...I've been a ford fan for many years but after theses fast talkers got ahold me I won't buy another ford product again....new or used....drove over 2 hours just so I could sit down and have a guy run some numbers for me...the lease payment was almost 100 more than the estimate I got over the phone... I insisted several times he get me some real numbers before I make the 2 hour drive he just said he couldn't and that we could work it out when I got there....what a joke...BEWARE


Nice experience at Homer Skelton Olive Branch

5
rick, debra 0907 on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently, My husband and I were shopping for a car for me. We had been to several dealerships before going to Home Skelton. When we arrived on the lot we were greeted with a smile by Mark Hogan. After driving several vehicles and talking numbers with Mark we decided on the Lincoln MKZ. It drives better than any car we have ever had. (Really, this car glides.) Thanks, Mark for making our experience at Homer Skelton awesome.


Excellent Service & Body Shop Department

5
Drew S. on 07/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service advisor was helpful, courteous, fast. Vehicle was clean, and price was right. Fixed dents and dings all over vehicle. Looks like brand new. Work performed is excellent.


Awesome

5
Pamela on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Homer Skelton was excellent and my salesman Dane Dawson was awesome. I would highly recommend the dealership/salesman to anyone I know!!!


Great service, friendly staff

5
Samantha on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my 2015 Ford Fiesta from Dane Dawson. He is a great salesman and knows a lot about his job. He knew the price range that I had to stay in to get this car. He is awesome and I would refer him to anyone.


Awesome experience in buying my first car!

5
sjreed on 06/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dane Dawson was very clear about his job. He knew what he was doing and he knew what level I had to be on. I was refer anyone to go check him out to getting in a new car today. He can make it happen


Our salesman Casey Hatley is one of a kind.

5
Eugene and Grace Ivy on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our sales person Casey Hatley did an extraordinary job and made the process absolutely enjoyable. He explained everything to were we would understand easily and out of my 85 years on this world he is the best salesman we have dealt with. Anyone who comes to Homer Skelton Ford Olive Branch should be serviced by Casey. He is outstanding.


serious problems with customer service

1
m p on 01/07/2015

Customer Service: 1.0 Buying Process: 1.0

Tried to buy the same vehicle twice. They must sell a bunch of vehicles because my offer which was 1k under sticker was almost laughed at. First visit my salesperson and the vehicle I was there to look at were not there at all. Even after I had made arrangements to meet her there to test drive. I will never return to this lot and wouldn't recommend this dealership to my friends.


START YOUR BUCKET LIST WITH HOMER SKELTON

5
aileen.r.walls on 11/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you don't do anything else, start your bucket list with Homer Skellton Ford Olivebranch, I had a wonderful experience here and wouldn't change it. Thanks Mark, the truck is great!!!


Thanks for everything!!

5
Lanetta McCoy on 10/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm one satisfied customer. My car was totaled in Memphis. I had no money saved for a new vehicle or down payment. I applied for a car loan online, and I was contacted almost immediately from your company. I was given an appointment and told what documentation to have with me. I showed up and I chose the vehicle I wanted. I didn't have a down payment and my car payments are within my budget. Bobo went over and beyond to ensure that I was happy. After I was taken to the loan officer, he went over and beyond to work with me and the banks to ensure everything was handled properly. I made several trips from Oxford to Olive Branch during my car buying process and each time I was given gas and greeted by friendly, professional people. Thanks for everything!!! I'd recommend Homer Skelton to anyone interested in a new or used car. I'm totally satisfied with my certified used 2010 Ford Edge.


Bad customer service with used car manager.

3.2
David Shemwell on 10/13/2014

Customer Service: 3.0 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

We went into Homer Skelton Ford in Olive Branch,MS looking for a truck. The salesman we talked to went above and beyond his job! We didn't find anything on our first visit. Our salesman BJ stayed in contact with us over many months letting us know he was still looking for the right vehicle for us. He even went all the way to Millington for us to look at a truck! We have NEVER met a salesman like BJ before. So my rating on him is beyond Excellent!! However, when we went into the managers office to sign our papers. We were offered many different options as far as warranties. We were told there was no factory warrant on our vehicle. The Vehicle I bought was a 2012 GMC Sierra EXT cab. It had a little over 42,000 miles on it at the time. The manager said that even though the truck as being sold AS IS by law they had to give a warranty for 30 days or 1,000 miles whichever came first. On our 30th day I noticed my transmission has getting harder to go into gear. I called Homer Skelton and was told to just bring my truck on up there to get looked at. After waiting over an hour, I was then told it could be another hour before anyone could talk to me. So i left my phone number to be contacted by a manager. After several hours I was called back and told they couldn't do anything to just take it up to a GMC Dealer. As i was waiting on my call-back I found GMC offers FREE warranties on my 2012 truck up to 100,000 miles. So i'm able to get my transmission looked at and fixed free of charge bc its under 100,000 miles. While Homer Skelton Informed me there was no warranty, and if i wanted a warranty I could purchase one from their dealership. this just goes to show you check up on all warranties before you by anything extra from Homer Skelton Ford.


Great Dealership

5
AshleyRagan on 06/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is an excellent dealership with professional and friendly staffing. They were super helpful in finding the right car without being pushy. I would recommend to eveyone.


Homer Skelton experience

4.4
Boatlover2 on 03/31/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I found the staff in general and my salesman in particular to be friendly and helpful. I definitely would buy another vehicle from Homerskelton and I would recommend the dealership to any of my friends.


Great Customer Service

5
Grimual on 03/12/2014

Customer Service: 5.0 Overall Facilities: 5.0

Wonderful staff, with great customer service. People oriented an just down home people. Keep up the good work.


I viewed several dealerships and did not find a van I was...

4.2
SandraSteinhert on 02/09/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I viewed several dealerships and did not find a van I was interested in til Homer Skelton in Olive Branch. They brought the van I wanted to see from Millington for me to test drive. Everyone was very friendly and courteous. I purchased the vehicle the same day.


Good job.

5
Darrell Russell on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Rance Johnson was very helpful thanks for having the perfect suv for our family.


The Management team is Great!!!!

4.8
Lisa Blalock on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great Experience!!! I found what I wanted on the Internet, came in and did a test drive and drove it home.


Homer Skelton Ford 300C

5
Charles Hodge on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Elliott was very helpful in getting me in the car I wanted.


Homer Skelton Ford

4.8
Marcus rooks on 01/28/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Kenny was very helpful today. He had so much charisma. He really made purchasing this vehicle a fun experience.


Homer Skelton Ford

5
Thomas Miller on 01/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was just what I expected. Truly professional and honest. After getting to know the management and my sales professional we made a great deal for both of us. I will recommend Leslie cox for others and will come back to Homer Skelton Ford for my next purchase.


Homer Skelton Ford

5
Bethany Booth on 01/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rance was very helpful he spent a lot of time with us. Thanks for the help on our new purchase.


Was fast friendly and fair. Thanks Dustin.

5
Vonda Thompson on 01/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I HAVE ENJOYED SHOPPING AT HOMER SKELTON FORD.SALESMAN WAS AWESOME.


They are having great staff

5
Brent Pryor on 01/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales person was so nice along with all the staff. Thanks so much.


Service was to our expectations.

5
Heather Hunter on 01/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kennie was great!!! He was very helpful, friendly and made our car buying experience pleasant.


Everyone was very helpful

5
Derek Sowders on 01/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good to work with, went out of his way to help.


The staff at the Service Center at Homer Skelton are...

5
bevmath on 01/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at the Service Center at Homer Skelton are friendly, compassionate, and super efficient. I have purchased many cars over the years from different Dealers but Ben and the crew here have proven to be my favorite. My next car will be from here to ensure I have people I trust to handle the service.


Robert in Finance was awesome. A truly nice man.

5
Kevin Barker on 01/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clarence was very helpful in getting through tough Situation.


They were very friendly

5
LLyod Ford on 01/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dustin was very nice and very helpful. Lots better then mordy last trip here. Will tell all my family about him.


My car is awesome

5
Leigh Shackleford on 01/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

She has done a great job in making sure that the car is in top selling condition.


Was a good time.

5
Sandra Bechel on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful, no pressure and easy deal ... Will use him again .


Our experience with Dustin was great

5
Cliff Rohonda waddle on 12/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with Dustin was great. I would recommend him for your car buying experience.


Service was fantastic and amazing

5
JENNIFER REED on 12/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was fantastic and amazing. I was very impressed everyone was eager to meet our needs. The experience was most fulfilling.I recommend to all my friends.


I highly recommend them

5
Edward King on 12/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason was very helpful and courteous and would highly recommend Jason to anyone.


Very great guy. Very good salesman

5
Patricia Webb on 12/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You don't need improvement, Guys are great. I love my car


Robbie Burrell knew what she was doing and got things...

4.8
bslacum on 12/17/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Robbie Burrell knew what she was doing and got things done first visit. Need more people like her working there. Had bad experience in past due to poor performance of past salesperson


I love their salesman

5
Leamon Wilkerson Jr on 12/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr LesLee Cox the best sales man At Homer Skelton ford Leamon Wilkerson.


2014 FORD FUSION; HOMER SKELTON FORD

5
ERICKA W on 12/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have always knew Homer Skelton Ford is the number one dealer in the South. It was the best decision to upgrade and they made it easy and fast. Thank you Kennie for the best deal..


I LOVE my MUSTANG! Thank you very much!

5
I lovemymustang on 11/17/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ok, so I can be a little dramatic sometimes...I must retract my last review and apologize for venting, I was really upset with myself for buying on an impulse. that wasn't anyone at the dealerships fault. I am a 'car guy' and I made a bad decision. I am very happy to update that I got a call from the GM of sales on Friday and I have to tell you it made my crappy week at work just disappear when I thought of the excitement of being in the car I had been mourning over letting get away and relief that my decision wasn't permanent. I appreciate everything Justin and Henry did to take care of me and I would recommend Homer Skelton to anyone. They moved Heaven and Earth to make me happy. Go see Justin Kirkpatrick and please go easy on him, he's had a rough week dealing with an admittedly difficult customer! ;) Thanks again!


I hate this truck...

1
Ihatethistruck on 11/13/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Long story short, bought a truck i thought I liked, drove it for a few days, hate it more and more every time I look at it/drive it/put gas in it. I went from a luxury car to what is basically a work truck with the intentions of adding accessories. Everything for this ugly pig costs a fortune. Found a Mustang I loved for the same price. Dealership wouldn't let me bring it back because they were closed on Sunday and my grace period expired. What dealership closes on Sunday?? Not the dealerships fault but I will never return to them for anything again and every time I drive by I think of how much I hate this truck. Terrible experience. Now I'm stuck in something I absolutely hate until I can get out from under it. This is a bad decision that is going to haunt me for the next 2 years. Do your research and get what you really want.


i gave this rating because at Homer Skelton Ford because...

4.8
da7110 on 11/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

i gave this rating because at Homer Skelton Ford because work with you and your income to put you into a ride you can afford and the staff is very professional


I am always pleased with the service at Homer Skelton....

5
phouston2121 on 11/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am always pleased with the service at Homer Skelton. This is my 4th purchase for this location. John Land is a very nice salesman.


Very good service and all of the people were nice. Over...

5
McCain.michael on 11/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good service and all of the people were nice. Over all it was a great experience and would do it again any day. Plan to eventually.


quick and professional team, easy to work with and eager...

4.8
tazmwd on 11/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

quick and professional team, easy to work with and eager to find the right answer to any questions I had. Could not ask for a better experience from a car dealership. Thanks!!!


Great atmosphere and willingness to go the extra mile to...

5
LegendF on 10/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great atmosphere and willingness to go the extra mile to ensure customer satisfaction. Robbie Burrell within Sales did a fantastic job of providing information, and ensuring we had everything needed to make the absolute best decision. Robbie goes above and beyond to make each customer fell like family, and builds long-term relationships. Aubrey was pleasent, maintained a psotive, upbeat attitide and expedited the paperwork process. Both Robbie and Aubrey stayed well beyond normal business hours to finalize these deals, and I will always seek their assistance and insight for all future purchases!


Robbie is very easy to work with and tells a person just...

5
byron33 on 10/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robbie is very easy to work with and tells a person just like it is. I have purchase 7 vehicles from Robbie and she is always ready to help with service problems or finding me a vehicle when I need one. She is there 24/7 to help months (and in my case years) after each sale.


My sales agent was perfect she made sure that I was...

5
cdenise87 on 10/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales agent was perfect she made sure that I was satisfied her personality was exquisite I would recommend anyone to go see her if there are lookin for a new or used vehicle Thanks Bre


From the time I came into the building to the time I...

5
maryrecardo1 on 10/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I came into the building to the time I left the service was great. They were there to help with a smile .They offer me something to drink or snack on while I wait.I would come back again .I will recommend other to go by.


KAYLA, JAMES, AND BRENNON, MADE MY BUYING EXPERIENCE VERY...

4.8
kjba on 10/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

KAYLA, JAMES, AND BRENNON, MADE MY BUYING EXPERIENCE VERY REWARDING. THEIR FREINDSHIP IS WARM AND RELAXING.I FELTED SO AT EASED IN THE FINAL STEPS OF SIGNING MY PAPERS WITH, AUBREY. I AM ENJOYING MY TAURUS! I AM SO EXCITED AND I FEEL LIKE I AM STILL AT THE DEALERSHIP, BECAUSE THINGS WENT SO SMOOTH. THANKS!


I am so pleased that I chose to come to Homer Skeleton in...

5
bboy60 on 10/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am so pleased that I chose to come to Homer Skeleton in Olive Branch. I felt so very pleased with the outcome. I really have recommended to all my family and friends that the next time they purchase a vehicle, they need to come to you. I Thank You and my family Thanks You too.


SERVICE WAS GOOD. ALOT EASIER IN MAKING CAR SELECTIONS...

4.6
DWCOOK54 on 10/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

SERVICE WAS GOOD. ALOT EASIER IN MAKING CAR SELECTIONS THANKS TO GOOD ORGANIZATION. FOR THESE REASONS I WOULD RECOMMEND TO OTHERS TO VISIAT HOMER SKELTON WHEN PURCHASING THEIR NEXT CAR.


This is our second purchase of new ford vehicle. Great...

5
fdhayes on 10/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second purchase of new ford vehicle. Great service and experience with both purchases. John Land and Aubrey Waisner were a pleasure to work with. I will recommend Homer Skelton to my friends and family.


I drove up to the recommended dealership that was...

5
tldklauren on 10/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I drove up to the recommended dealership that was recommended by a goof friend. I spoke to one of the best sales persons I have ever dealt with. Robbie Burrell. Please be aware that I am a buyer for a fortune 300 Company and found her technique of straight forward discussion and her ability to sift through my wants for a new vehicle was both refreshing and amazing. Hats off to the best car experience I have ever had!


To be honest it was difficult at first, lots of back and...

5
Drew1988 on 09/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To be honest it was difficult at first, lots of back and forth. However the friendlyness and willing to help earn my business, I would absolutely recommend this dealership.


Homer Skelton Ford is tops in there business, they were...

5
terdog10 on 09/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Homer Skelton Ford is tops in there business, they were the best price in the area for the used Prius I purchased. I had a wonderful experience in my purchaseThe sales professionals William Bedford and Jerome Ewing went well above and beyond in my search and discovery of finding the vehicle that suited my driving and environmental expectations of my new used carA++++


Our experience at Homer Skelton Ford was very pleasant...

5
Blccgilbert on 09/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Homer Skelton Ford was very pleasant and easy. Once we chose a vehicle, they did everything possible to make it affordable for us.


My overall experience at Homer Skelton Ford was good. It...

4.4
sherrijoe6 on 09/23/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My overall experience at Homer Skelton Ford was good. It took way too long with finance though. I would definitely recommend Homer Skelton Ford though. So far, I am very pleased.


Best buying experience I have had. It was well worth the...

4.8
Jwindle on 09/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Best buying experience I have had. It was well worth the two hour drive. Everyone was professional and wanted help in any way. Very impressive. Clarence Mitchell was very knowlegable and worked very hard to see that I was pleased. All the staff were good


MY GRANDSON AND I WAS VERY PLEASE THE SERVICE WE WERE...

5
maggie3 on 09/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MY GRANDSON AND I WAS VERY PLEASE THE SERVICE WE WERE GIVEN,MR MITCHELL WAS VERY PROFESSIONAL AND FRIENDLY,I WILL RECOMEND HIM TO FAMILY AND FRIENDS


Thank you for your kindness.

4
NO WAY JIMMY GRAY CHEVROLET!!! on 09/18/2013

Customer Service: 4.0 Overall Facilities: 4.0

After a Horrible, Crazy Wicked experience with a General Manager at Jimmy Gray Chevrolet in Southaven, I was told by one of many family members to visit your dealership, so my sweet husband wanted to check out your new trucks. We were approached nicely from 2 young salesmen who were very polite and upon not deciding on a deal, the General Manager came outside to us with our keys and apologized for the Very Bad treatment my husband had at jimmy gray and said no one should be treated like that. How true. I would recommend this dealership to my Family and friends. And will definately come back here again.


My husband and I actually visited the Auto City Suzki...

5
Browers0122 on 09/12/2013

Pricing: 5.0

My husband and I actually visited the Auto City Suzki dealership and the service and the friendliness we received was the best we could have asked for. Brieanna North took her time and found the exact vehicle that we needed for our family!! She has our business and anyone else we know we will send her way! Thank you!


Beware of Homer Skelton Lemons

1
JKWright on 09/09/2013

Customer Service: 1.0 Buying Process: 1.0

I was given a clean car fax with a 93 rating showing the car had never been involved in an accident. Once I got my truck home into the garage I noticed the rear bumper was not the same color as the rest of the truck. I took my truck to a body shop and was informed the truck had been painted and had several replacement parts. The frame has fresh paint and the passenger mirror has also been replaced. I called and emailed both of the sales managers and have yet to get any type of response from anyone. I feel Homer Skeleton took total advantage of me and I would definitely NOT recommend purchasing a vehicle from any of the locations in the Memphis area. They only care about the sale and not the customer. I had to ask them detail the truck. They were not going to offer to clean it. i also had to ask them for fuel because I didn't think it would make it to the gas station. After waiting almost two hours he brought the truck back half cleaned with about $20 worth of gas in it.


I was given a clean car fax with a 93 rating showing the...

1
JKWright72 on 09/08/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I was given a clean car fax with a 93 rating showing the car had never been involved in an accident. Once I got my truck home into the garage I noticed the rear bumper was not the same color as the rest of the truck. I took my truck to a body shop and was informed the truck had been painted and had several replacement parts. The frame has fresh paint and the passenger mirror has also been replaced. I called and emailed both of the sales managers and have yet to get any type of response from anyone. I feel Homer Skeleton took total advantage of me and I would definitely NOT recommend purchasing a vehicle from any of the locations in the Memphis area. They only care about the sale and not the customer. I had to ask them detail the truck. They were not going to offer to clean it. i also had to ask them for fuel because I didn't think it would make it to the gas station. After waiting almost two hours he brought the truck back half cleaned with about $20 worth of gas in it.


Leslee Cox was very courteous, we worked together for...

4.8
pete_t on 09/07/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Leslee Cox was very courteous, we worked together for almost 2 weeks and he kept me informed of price changes of the cars I was interested in and also other vehicles to consider.


The dealership was easy to deal with initially, I was...

4.2
pae_cyberdude on 09/04/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The dealership was easy to deal with initially, I was able to select the exact vehicle I wanted and setup an appointment beforehand. My salesman Derrick was attentive and knowledgeable, provided tips to maximise my enjoyment of my new car. I would recommend anyone considering a new vehicle purchase to contact him. However, on the day of purchase a seemingly straightforward transaction still ended up taking over 3 hours, you guys have got to improve that. Considering there was no trade-in, a set price , a vehicle identified beforehand and a customer with perfect credit, this amount of time was way too much. I hate to imagine how long I'd have been there if I were trading in or considering other options.


It was a great experience! They had the vehicle I wanted...

4.8
brodychilders on 08/30/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a great experience! They had the vehicle I wanted and I believe they gave me a fair deal. I would not hesitate in recommending this dealership and sales person, Alice Joyner, to any of my family and friends.


Clarence was a great help in assisting me with purchasing...

5
millicent83 on 08/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Clarence was a great help in assisting me with purchasing a new vehicle. He listened to my needs and found me a car that fit my needs. He also worked very hard to get me a financed for a car and its greatly appreciated. Also the financing gentleman was a great help as well.


Dusty is a great person to work with. He was friendly and...

5
zachmedlock on 08/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dusty is a great person to work with. He was friendly and made the experience of buying a car fun and easy. I would recommend him to anyone.


Mr. Clarence Mitchell was a pleasure to work with. He is...

4.8
jburns21 on 08/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Clarence Mitchell was a pleasure to work with. He is very friendly, outgoing and funny. I recommend you ask for Clarence if purchasing a vehicle from Homer Skelton. Mr. Robert Hubbard was also a pleasure to work with. He told me all of my options up front and was very knowledgeable. I highly recommend both of these gentlemen.


I enjoy the friendly staff that was very warming upon our...

4
JUSTWRIGHT on 08/21/2013

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I enjoy the friendly staff that was very warming upon our entrance. The salesman was very patience with me in my search for the perfect vehicle.


It all happened on July 3rd; where I was introduced to...

5
daughterofzion on 08/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It all happened on July 3rd; where I was introduced to Mr. Clarence Mitchell who had a welcome smile on his face. That's when I knew I was in the right place to get the best deal. He made sure that I got the right car just for me. Thank you Mr. Clarence Mitchell for your outstanding sale on my 2011 Lincoln MKZ!Joyce Carter


you have a nice sales crew you treat a man right .John...

5
garydennis73 on 08/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

you have a nice sales crew you treat a man right .John Land is a very nice man the whole crew very friendly .I will tell people in Missouri to go to Homer Skelton ford for new cars or trucks. think you very much Gary Ellis .


Everyone I interacted with demonstrated courtesy and...

5
kevcochem on 08/13/2013

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I interacted with demonstrated courtesy and professionalism...very pleased withthe dealership. The inventory was diverse, all questions regarding the vehicle I am interestedin was answered intelligently and explained thoroughly.


James was very helpful. He was willing to go out of his...

4.2
jdlindley on 08/13/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

James was very helpful. He was willing to go out of his way to make sure I was happy. Really loved Aubrey, which is daying something since I felt like I was signing my life away to her.


The entire experience at Homer Skelton Ford was...

4.8
mpstanfill on 08/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The entire experience at Homer Skelton Ford was exceptional and relatively stress free. The entire staff was professional and very friendly. They went out of their way to make me happy.


My expirence was very informative,and friendly. The staff...

3.8
Rockki49 on 08/07/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

My expirence was very informative,and friendly. The staff took the time to find out just what I was looking for, and took the time to understand this was my first time. I really got the feeling that they were in my corner to try their best to find me the best deal for my situation. I would recommend Homer to anyone looking for a new or used car.


Great dealership! This is our second vehicle from Homer...

4.2
rdgoodman on 08/04/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Great dealership! This is our second vehicle from Homer Skelton in two years..........and our first ever truck. Everything went smooth and the employees even stayed past closing hours to negotiate a fair price with me. Actually, we stayed so late that the parts department was closed by the time we finalized the purchase. So, I wasn't able to get the floor mats for the truck. However, my salesman said that he would make sure the mats were sent to me. I believe he will and I'm going to hold him to his word!Thanks!


Everything went well, I was very happy with the end...

4.2
willsf150 on 08/04/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Everything went well, I was very happy with the end result, I've done business with Homer Skelton before and look forward to doing business with them in the future.


David Burnside was an exceptional sales rep at Homer...

5
michaelh4u on 08/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Burnside was an exceptional sales rep at Homer Skelton. I was able to tell him exactly what I wanted in a car and he pointed me in the right direction to the perfect one. I have previously bought a car from this dealership and will continue to do so as long as they continue to treat as assist their customers like family.


I went to the dealership and met Clarence. We looked at a...

5
timboz truck on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to the dealership and met Clarence. We looked at a few cars they had , I could not make up my mind what i wanted to buy. So i left and came back a few days later, I talked to Clarence again. drove some more still not knowing what i wanted. He was patient with me. I think i came back the third time and found the one i wanted Mustang GT. So i said lets do it. He was nice and let me look all over the lot, not saying a thing just waiting for me to find the right one.


We had a very nice sales person, Dustin was funny patient...

4.8
broneyedgirl on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a very nice sales person, Dustin was funny patient and showed us whatever we wanted to look at. Although my daughter did not get a Equinox she bought a Saturn Vue


No pressure to buy a more expensive car; we were only...

5
autumncolleen13 on 07/22/2013

Overall Experience: 5.0

No pressure to buy a more expensive car; we were only shown what we asked to see. Very helpful all around. Even tried to help us find insurance!


Drove on to the lot just to look around, as we had just...

4
cdwalkerjr on 07/22/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Drove on to the lot just to look around, as we had just left another dealership in town. Justin spotted us and point us to the used cars as we had requested. We instantly found a vehicle that had only been out on the lot that day. After discussing the price, and checking out the vehicle itself, my wife decided she wanted to take a test drive. She loved the vehicle, so Justin took us inside to discuss matters. Everyone was courteous, and our daughter was even show a place to play (to keep her busy, lol), so the grown-ups could talk. We worked everything out fairly quickly. She found what she wanted, she liked it, price was right, can't ask for much more.


The entire staff was friendly. Clarence was especially...

5
denarallen on 07/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire staff was friendly. Clarence was especially friendly and helpful. He showed us multiple cars to help us find a car. Then worked to get us the best price possible.


Mr. McKinnie was great!! he worked very hard to get me...

5
ChristopherNichols on 07/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. McKinnie was great!! he worked very hard to get me in a car by the end of the day. he was very friendly and went over everything with me and my mother.I really enjoyed my time there. he mad it a great day for my first car


Mr McKinnie was great. The finance office did an...

4.8
wagda40 on 07/17/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr McKinnie was great. The finance office did an admirable job in helping us. This was a great buying experience. I will buy more autos from this dealer.


Great and knowledgeable service from the internet...

5
cowbotsfan3496 on 07/16/2013

Overall Experience: 5.0

Great and knowledgeable service from the internet salesperson all the way up to the finance department. I would definitely recommend a friend to purchase a vehicle from there.


Great experence and great customer service. He helped us...

5
davsue on 07/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experence and great customer service. He helped us to receive best for us. Have bought 6 vehicles from Homer Skelton. Always our first choice.


Great customer service, very accomodating

5
Alspony27 on 07/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Homer Skelton Ford was very helpful in the purchase of our 2013 Ford F-150 STX. Salesmen Heath Lail and David Burnside were very accomodating in getting us to where we needed to be with the truck and financing. Would highly recommend the dealership and the salesmen to any perspective buyers.


David did an outstanding job along with everyone we...

5
Lauren08 on 07/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David did an outstanding job along with everyone we talked to! It was a wonderful experience as always! We are customers for life. You have a great team of employees!


My third car I have purchased from Homer Skelton...

4.6
jimmt on 07/06/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My third car I have purchased from Homer Skelton dealership. I brought my girlfriend who also purchased a car. Homer Skelton is always my first choice for purchasing a car.


We came in just to talk. We were treated with kindness,...

5
alkamk34 on 07/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came in just to talk. We were treated with kindness, fairness and respect. Ray did everything in his power to meet our goals. We LOVE our vehicle and LOVE our deal we got from dealing with Ray. Great Job!!!


I had a wonderful experience with buying my new car and...

4
vannahc102911 on 07/01/2013

Quality Of Work: 4.0

I had a wonderful experience with buying my new car and if and when the time comes will be doing business here again in the future.


Ray Stanford was my salesman. He was absolutely awesome....

5
nycobolton on 06/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ray Stanford was my salesman. He was absolutely awesome. This was not my first trip to HSF-OB and it was just like the last time I was there. I was well taken care of and looked after. Everyone was professional and kind. I had a great experience and I'm glad I came here to get my car. I love my maxima. Thanks everyone especially Ray Stanford. Couldn't have had a greater experience.


Getting to the payment number took so long, that our new...

5
grinder13 on 06/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Getting to the payment number took so long, that our new truck did not get prepped(washed and cleaned) properly and had no floor mats (area was closed for the night)


Fantastic overall experience! Great job Homer Skelton...

5
scottmcneese on 06/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic overall experience! Great job Homer Skelton Ford...especially Austin Watts! The next time I look into purchasing a Ford product...I will definitely go to Homer Skelton Ford FIRST!


I was very impressed with the inventory at Homer Skelton....

5
kris21267 on 06/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very impressed with the inventory at Homer Skelton. Every employee I encountered was very courteous. Clarence helped me search for a vehicle that met my criteria - Austin also helped during one of my visits when Clarence was helping another customer. I would recommend both salesmen to anyone.


The best service. The whole buying experience was...

5
Ruthwarren17 on 06/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best service. The whole buying experience was excellent. Dustin made everything pleasant and he strived to make me feel like he was dealing with a family member.


We were told by Landers we couldnt afford a car. WE CAME...

5
the kinchens on 06/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were told by Landers we couldnt afford a car. WE CAME TO YALL AND MR MITCHELL SAID HE WAS GOING TO MAKE IT HAPPEN AND HE DID.....THANKS


DO not go to this dealer they will worry you to death til...

1
Aj1987 on 06/17/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

DO not go to this dealer they will worry you to death til you finally do come up and get you there and offer nothing for your trade in Then they will haggle you around and not call you back so I finally went to another dealer after about a week of phone tag from this place I'd call ray and Henry and neither would call me back


Outstanding Car Buying Experience-Call Heath Lail!

5
Holly on 06/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Contrary to popular belief, the car buying experience can be enjoyable. We are very excited with our new stunning 2013 Ford Fusion. Our sales rep. Heath Lail was very honest and straight forward and let us make our own informed decisions. I highly recommend him and the Homer Skelton Ford dealership. It has a huge inventory selection, it's a clean and kid friendly facility as well. We will definitely be returning in the future.


The Last Great Salesperson On Earth?

5
The Silveys on 06/15/2013

Customer Service: 5.0 Overall Facilities: 5.0

Used car sales usually brings to mind a sleazy, slimy, fake salesperson that makes your skin crawl while doing their best to get you to buy the Yugo with 250,000 miles on it (249,995 on the back of a tow truck) for a price that would make Mother Teresa turn into Hannibal the Cannibal. Well, ladies and gentlemen, may I present the exact opposite. Her name is Brieanna North. We recently moved to Northern MS from California and she is what people mentally put in the same category as Santa, the Easter Bunny, the Tooth Fairy, etc. She is not supposed to exist! A friendly, informative, attentive, HONEST used car sales person? We test drove a truck that we were ready to come back and pick up the next day, but by a very fortunate turn of events, we will be coming back to purchase TWO vehicles. When we were informed that she was not in the new vehicle division and could not be our sales person, we promptly made the decision to purchase both vehicles used, rather than new. Risky? Not at all. They are certified pre-owned. They have fantastic prices and have a selection that would make the other major dealers in a several hundred mile radius jealous. Not only has Brieanna North won our loyalty for life, she has also completely and totally changed our attitude towards used vehicles. We have purchased several new and used vehicles from dealerships in CA before we came to Mississippi and this is the first time in 30 years that we have felt this way at any dealership. When we left that night, we went down the road a bit, pulled over and just looked at each other with the "did that just really happen?" looks on our faces. Miss North, you are the embodiment of the warmest "welcome home to MS" we could have ever possibly hoped for and it came from a used car sales person! If there were more people like you in the world, it truly would be "What A Wonderful World".


Huge asset of cars and trucks to choose from!

5
Carla on 06/10/2013

Customer Service: 5.0 Overall Facilities: 5.0

Brianna at Homer Skelton Ford was very helpful and knowledgeable! Thanks for all your help! You made car shopping fun!


Robbie is an excellent salesperson, she always finds...

5
Nancysparks on 06/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robbie is an excellent salesperson, she always finds vehicles in our price range. She is very knowledgeable about each vehicle, she uses email and phone conversations to stay connected with us!always returns calls quickly! Couldn't ask for anything more!!!


excellent experience

5
Nyco'sasonataluvr on 06/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the time I got there till I finally left there were no complaints on my behalf. All smiles and professionals. My salesman was Ray Stanford. He was absolutely awesome. He listened to what I said I wanted and didnt want and was very attentive and patient with me. Although the car I wanted was not there anymore he FOUND one that was there and extremely similar that I absolutely love and now have. I had such a great and easy experience. Everyone was awesome. The lady at the front desk, my salesman Ray Stanford, Rusty and the manager, Bo. They were all great. If you need a car this is definitely a place I'd recommend no matter what your credit looks like. You dont have to settle for a lemon. You just need to find your way to olive branch and see these guys. I got nothing but love for them.


excellent experience

5
justNyco(anewfoundsonataluvr on 06/06/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had an absolute excellent experience. Everyone was nice and professional from the lady at the front desk to my salesman Mr. Ray Stanford, Mr. Russi(spell check) and the manager Mr. Bo. These people where awesome and made EVERYTHING easy for me. I told Mr. Stanford what I wanted and didn't want and he was very patient, attentive and he listened to me. My time was not wasted at all. The EXACT car I wanted was not there anymore but he FOUND me one VERY similar that I really loved and now have!!!!!!!!!!!! Yall not hearing me!! I'm telling you, if you EVER need a car, no matter how your credit is, this is the place to go. I couldn't be more pleased with how this transaction went down and the car I now have.


Awesome Service Provided

4.7
Felicia Murray on 06/05/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I think that Brieanna North was a VERY AWSOME SALES PERSON!!She made sure all of my questions were answered in a very timley manner and she was very encouraging towards all of my descions.


nice staff, nice car

4.8
toni on 06/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Bought a 2013 candy blue focus. My salesperson (Heath) was great. He worked with me all afternoon, and I felt no pressure. It was my first time purchasing a car, and I got a super deal. Heath did a great job helping me, and I love my car.


Choose your salesperson wisely...

3.8
Rickenbacker 320 on 06/04/2013

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

I have purchased (2) vehicles from Homer Skelton Ford, and have had both positive and negative experiences with this dealership. I was disappointed that a programming glitch left me without my new car for (5) days (and no loaner car), and that promised phone calls from the Service department were not returned. The salesperson who sold me my first vehicle reneged on a promise concerning my second vehicle (yes, always get it in writing). If this were the end of the story, I'd be warning you to avoid the dealership. During the purchase of my second vehicle, my new salesperson (Heath Lail) not only rescued the sale, but provided the best service-after-the-sale that I have experienced from any dealership. He faithfully follows up after my car has been serviced, to make sure that my concerns and expectations have been met. I highly recommend Heath to anyone visiting the dealership. I recently had my car in for routine maintenance, and the service personnel were prompt and friendly (in all fairness, the service techs have never been rude to me). All things considered, my opinion of this dealership has improved due to the efforts of those employees who have put forth extra effort to make up for the bad will created by others.


Good sales representatives

4
swbcgiles on 06/04/2013

Customer Service: 4.0 Buying Process: 3.0 Overall Facilities: 5.0

The sales representatives are great. The representative I had was not overbearing or pushy. He helped us order from the factory without delay was attentive and continues to call and check up on our satisfaction. The closing process was relatively quick, like any dealer you have to pay attention to the bottom line. Overall a great experience.


Salesman Heath Lail & Homer Skelton Ford

5
Richard Sharpe on 06/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased our 2013 Ford Edge on May 11, 2013. We not only love it, we feel like we got a great deal and had a wonderful caring salesman, Heath Lail. Heath went above and beyond to satisfy our requests to see 2 differnt models of Ford vehicles, an Explorer and Edge. I came to the dealership prepared to look at 7 specific vehicles that I found in inventory on Homer Skelton's website. Heath was patient and never once pressured my wife or I to make a decision on any particular vehicle. He happily showed all of the vehicles I pre-selected. He brought each of the vehicles to us and pointed out the features of each and gave demonstrations. We never once had to walk over the lot or ride a golf cart to view vehicles, like other dealers make you do. After looking at the vehicles from my list and test driving several of them we were not interested in any of the vehicles I pre-selected. The just didn't jump out at us with that buy me feeling. Heath asked us if he could show us a vehicle he thought would meet our expectations. When we agreed we brought it to the front lot to present it. It was exactly what we were looking for. He was correct, we loved it. It had the leather seats and all of the accessories we were looking for and within our budget. Probably could have saved ourselves a litttle time if I had not taken my list to the dealership but, after looking at everything I requested, we know for sure this vehicle has what we want. After signing the finance papers, Heath took us on a tour off the dealership and asked if I would sign Homer Skelton's Veterans Wall and thanked me for my military service. While on the tour Heath made sure our new vehicle was detailed and a Mississippi Inspection sticer was place on the widsheild as required by law. After the tour and prior to our departure with our new Ford Edge, Heath wnt over the entire Ford Sync and Ford Touch systems with us to ensure we had a basic knowledge of them and able to use them. He also ensured that we were registered and able to sign into the synmyride.com website. His assistance with the getting us registered helped us to learn more about the Ford Sync features and become proficient at using them. Service after the sale, great. Heath called us the following Tuesday to ensure we were stll happy with our purchase and to see if there was anything else he could do for us. I have bought a lot of cars over the past 45 years and I cannot remember ever having a better saleman than Heath Lail or a better dealership than Homer Skelton Ford. I must also give credit to the finance manger who completed the finace process, I wish I could remember his name so due credit could be given. While waiting on the finance manager to get our paperwork prepared a number of Homer Skelton managers stopped to introduce themselves and ask if we were being treated good. I cannot say enough good things about the entire buying experience at Homer Skelton Ford.


Great Service

5
JohnW. on 06/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Heath L. was a great salesman and did a very good job.


Excellent customer service

4
R J on 06/04/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Purchased a truck in January 2013. The salesman Heath Laif was extremely helpful with this process. Even after delivery. He has kept in touch to make sure everything was ok after purchase. Very personable.....Should be the manager!


$12,391

Mileage: 95880

Color: White

Transmission: 6-speed Automatic

Body Style: Sedan

City: Olive Branch, MS

Engine Type: 3.6L V6 24V GDI DOHC

$44,991

Mileage: 45642

Color: Black

Transmission: 8 speed Automatic

Body Style: Pickup

City: Olive Branch, MS

Engine Type: 5.3L L84 - DI, DFM, ALUM, GEN 5,

$20,991

Mileage: 85725

Color: Silver

Transmission: Continuously Variable Transmission (CVT)

Body Style: SUV

City: Olive Branch, MS

Engine Type: 3.5L V6 24V GDI DOHC

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