Holman Infiniti

Personable and dedicated

The night before my big purchase day, Robin called my phone and assured me that I would be leaving with my new Q50. The entire process was stress-free! She worked a deal out for me that I'm totally happy with!! Thanks to everyone at Holman Infiniti for being so friendly!

Great Agency

After having a bad experience with another Infiniti agency, I went to Holman and had a great experience. Customer service is superb and everything is as it was stated to be. The salesperson was extremely helpful and the entire experience was a pleasure.

ABOVE AND BEYOND SERVICE FROM SEAN CONNOLLY

We purchased our 2012 Acura MDX from Sean on 8/28, The service and support provided by Sean was outstanding, above and beyond any we've received elsewhere over the years with prior auto purchases. The service department did a great job in preparing the car for delivery. Those who have seen our new looking car cannot believe it's 2 years old. I highly recommend Sean and the team at Holman Infiniti for your next new or pre-owned vehicle purchase!

Terrific experience

I've purchased many cars over the years and without a doubt this was the best experience to date. From the first phone call I realized something was different about this dealership. Sal DeRose was extremely personable and made my son and I very comfortable. The "process" necessary to purchase a car was easy going with a distinct lack of pressure. We (since the car is my son's purchase with a little help from Mom and Dad) ended up with a 2011 g37 coupe that is absolutely mint. We were preparing to leave with our car after completing the entire transaction and realized that the car was missing mats. Even though we had already signed that "we owe nothing" slip, clearly releasing Holman from anything further action, three days later a brand new set arrived at our front door. You just don't get that kind of treatment elsewhere typically. We live over an hour from Holman, but I can say without a doubt it was worth the drive. The entire Holman experience was terrific. Thanks again Sal!

Fantastic Car Buying Experience!

Sal and the sales manager Tim were a breath of fresh air after having a bad experience with another dealership. They gave me an awesome out the door price over the phone. That was the price I paid when it was all said and done, no funny business. I was in and out with my M37x in about an hour. The car is beautiful and runs like a dream. Sal is a real nice guy and a pleasure to deal with. You can't go wrong buying a car from these guys. I highly recommend Sal and Holman Infiniti.

Best experience ever in car shopping/leasing

This was my first lease purchase although I've owned several cars in the past. Greg Zappley has been outstanding to work for from start to finish of the lease process. He went out of his way numerous times to make sure my needs were easily met. I can't say enough about my great experience at Holman working with Greg! My boyfriend recommended that I work with him as he was the same person who helped him out on a custom built car. Thank you to them for the outstanding service! I never felt pressured to make an immediate decision of any kind and my questions were always met with answers that I understood. Thank you! I absolutely love my QX60!!!!

Excellent Service, Friendly and Professional My...

Excellent Service, Friendly and Professional My experience in dealing with HOLMAN INFINITY and especially KEVIN LOMBARDI was one of the best car buying experiences I have ever had. KEVIN went above and beyond to find the car I wanted with the exact requirements I provided. He was friendly, efficient, and his level of customer service was amazing. He answered all my questions and went that extra mile to make sure I was satisfied. JOHN was also very friendly and professional and guided us through the financing process with expertise and efficiency. These are just a few of the reasons why I have given HOLMAN INFINITY these high ratings

Great service

Kevin M. Lombardi was a real pleasure to work with! He really made the car shopping experience fantastic. I would highly recommend him to all my friends. This was my first purchase with Holman Infiniti. Their transparency and no non-sense style in working with customers is really commendable. Boris

Branden Lofland was very professional and courteous. The...

Branden Lofland was very professional and courteous. The wait time was not long and I enjoyed the wait with free wii-fi, drinks, snacks and watching the television. I would highly recommend this facility for all my future services. The staff was very honest. I will definitely be back. Thank You.

I found a 2013 G37s Coupe listed on eBay. The car was...

I found a 2013 G37s Coupe listed on eBay. The car was priced well so I called the dealership and was put through to Sal. There wasnt much more he could do on the price but treated me very well. The transaction was straigth forward and very quick. Showed up with my G37x leased car and left with my new coupe within an hour. I waited to write a review to make sure my lease went back ok without any problems. Sure enough, the disposition fee still came through even though I bought another Infiniti. One quick call to Sal and he had the problem taken care of.I had a great experience with Holman Infiniti and Sal Derose

Great experience! Excellent service.

Bill Worthington was a real pleasure to work with! He really made the car shopping experience fantastic. I would highly recommend him to all my friends. This was my first purchase with Holman Infiniti. Their transparency and no non-sense style in working with customers is really commendable.

G37 infiniti purchase

it is exceedingly rare for me to make review bc i am busy, but they deserve it. i bought a 2010 G37 2 weeks ago. The sales guy was bill worthington. he was nice and knowledgable about his cars. I told him what i was looking for, and what other vehicle makes i was comparing. i told him what was important to me. He quickly showed me a g37 that fit the bill. within hours of leaving, he called me to tell me that the car was sold within an hour of me leaving, but he had a comparable. i went back a couple of days later, liked the car and bought it. on a side note, i traded in my 11 year old car, and rcvd what i considered a very fair price. i would have been happy to get what they offered to me on the open private market, and without the associated FUN of having people come to my home and insult me/waste my time. The manager in that department was Tim Rivas (sp). I tool the car back 4 days later so that they could put new wiper blades on for me. The service department was super! My contact there was Rebecca (sp). they washed the car, and all is good. There was another nice saleman who helped Bill help me, sal DeRose, who was also super. bottom line, probably the best "new" car buying experience i have had to date, and i am almost 50 years old.

We worked with Chad on purchasing a pre-owned 2013...

We worked with Chad on purchasing a pre-owned 2013 Infiniti G37. I am very happy with the car but sales process could have been much better. The negotiations of our trade in took forever and we were disappointed in the typical car saleman BS with making ridiculous low-ball trade-in offers. They specifically referenced items in the carfax report that we later found out did not appear. This was used to give us less than what was fair for our trade. He also told us the car we were purchasing was a "fleet vehicle" and when we took it to another Infiniti dealer they looked into it in more detail and said it was a rental car vehicle not a fleet vehicle, which was backed up by paperwork found stuffed behind the glove box. Once we agreed on a price I specifically asked for a new license plate given my current one was damaged and was told no problem, that they would take care of that. I had to follow up 3 times and finally the last time I followed up he blamed my husband saying the "cost for a new plate was $200.00 through them and he told me not to order it". Once again a total lie. I just ordered a new one myself today for $7.50. I really don't appreciate the dishonesty and hassle, but overall happy with my vehicle and Infiniti.

Best Buying experience ever!

My car buying experience with Holman Infiniti was fantastic! This was my first vehicle purchase and everything went very smooth. My G37 coupe is gorgeous, inside and out. My sales consultant was Jim Sullivan and he was incredible. All the way from his professionalism, dedication, Honesty and loyalty to selling me this vehicle was amazing! I live out of state and I knew I wasn't going to be able to come see the car myself , so I asked Jim every question I could think of about the vehicle. He was patient and honest about everything dealing with the vehicle. After 9 months from my purchase Im still a very satisfied customer and my G coupe is still Gorgeous!! Thank you so much Jim and Holman for this experience!! Ask for Jim Sullivan if your trying to BUY!!!!

The Best Yet

All services and personal contact with Chad and others was the best yet. I have been driving infiniti's for more than 10 years and this has been my best experience. Thank You Chad

I had the pleasure of working with Sean Connolly during...

I had the pleasure of working with Sean Connolly during my vehicle search. Sean was extremely knowledgeable and helpful. He was also very courteous and gave my wife and I plenty of time and space. When it came time to discuss financing, Sean worked hard to get us the vehicle that we wanted within our budget. Overall, he demonstrated a clear desire to make us happy and keep us as loyal Holman customers. Make sure you ask for Sean if you're looking to purchase/lease a vehicle from Holman Infiniti -- he is very customer oriented and will make sure you are happy! Thanks Sean!!

BEST in the business... what more can I say? I am a new...

BEST in the business... what more can I say? I am a new car nut... which means this Infiniti marks my 37th new car purchase. I have bought everything from Hondas Accords, to pick-up trucks, to a new Quattroporte. I have been to many, many, many new car dealers. This was one of the smoothest ever. I was given an amazing price a new FX35 Limited Edition (rare model). I was give a very fair trade value. I was treated with respect, and my time was not wasted. Things were crazy at the office, and we were getting ready to leave for a weekend trip, so Emily and Bill arranged to have my new FX delivered to my office. I signed, they picked up my trade, and I was on my way. I don't write recommendations too often... but these guys are good. I will be back! Thanks Emily, Bill and Joe!

Great experience with this dealership. I was very close...

Great experience with this dealership. I was very close to buying a car from autolenders and figured I'd give Infiniti a shot. This dealership is over an hour from my home but the price on the used cpo g37x was very good. The first thing Jim promised was getting my 7-8% from autolenders down to 2.9%! Than Jim promised the car was in great shape and they have the best prices in the area. After doing more research the price was definitelyy the best. I went the hour drive to check out if this was all going to be correct. Once I got there unfortunately the finance company was closed for Infiniti but Jim assured me we would be fine. We did all the paperwork and took care of the price which was identical to what he said it would be. Since they couldn't have everything approved I couldn't take the car that night. Jim said he would call me the following day ASAP to let me know. Jim called me in the morning when he got the info and everything was approved and told me he was going to deliver the car. He conviently brought the car to my job on my lunch break which was over an hour away, the paperwork was identical to what he said and I signed and the car was great! I am still happy about this purchase and will definitely go back too this dealer and jim

Although we're not leasing again, did four cars J30,G35...

Although we're not leasing again, did four cars J30,G35 and two G37s, I would highly recommend Holman Infinti - super professional.Upset that they don't have a vehicle that meets our current needs!

Great experience. This has been my 3rd Infiniti purchase...

Great experience. This has been my 3rd Infiniti purchase there. Always helpful, fair and willing to go the extra mile. Also, now if you prepay for your service they will pick up your car at your home, give you a loaner and return when complete. Not to mention the free car wash for life in the back of the dealership..Great place to do business.

Dennis Smith as the salesman was terrific. The experience...

Dennis Smith as the salesman was terrific. The experience was great. I had a special order car and it took 4 months to get but when it came it was clearly worth the wait.The atmosphere in the dealership was not high pressure but they seemed to make you want the extras that were available since they made sense. They explained why these extras were not included in the price as they are in competitors and it made sense. I believe I got a reasonable deal but the car is what I wanted.This is the second car we have gotten from this salesman and I would definitely go back to him for another car if the car he was selling was what I wanted.

Emily Salamone provided friendly and proffessional...

Emily Salamone provided friendly and proffessional sevice. Price was very competitive. Minor omissions in cleaning were quickly corrected with the appology. Gas tank was not full, but was filled upon request.

My first point of contact was Dennis Smith who was very...

My first point of contact was Dennis Smith who was very friendly and went the extra mile in my car search. When I was finally able to visit the dealership, Dennis was away on vacation but he left me in the capable hands of Sal DeRose. Sal was able to help me figure out the car I needed and within my budget. This was the best car buying experience I've ever had and whenI purchase my next car IT WILL BE FROM HOLMAN!!!

Sean and the Holman team were extremely helpful and...

Sean and the Holman team were extremely helpful and knowledgeable about their product including all of the bells and whistles I was looking for. They pointed me in the exact direction of the car I was looking for and made the car buying experience turn-key (no pun intended). I left the lot feeling excited and at the same time valued the entire experience from the moment I showed up. I would absolutely suggest purchasing a car from Sean and his team of professionals.Jude Cohen

Thanks Lou for always fitting me into your busy schedule...

Thanks Lou for always fitting me into your busy schedule and getting my car back in perfect condition. As always, I appreciate your excellent service.

Sean Connolly was great! Awesome experience! He made it...

Sean Connolly was great! Awesome experience! He made it very easy to purchase the car.I would recommend Sean & Holman Infiniti to anyone looking to by a car.

excellent customer service

I bought a used G37 from this dealer. They gave me a fair price for the car.Jim, our sales assistant, was very professional and explained everything without a question.First time I felt like I was in good hands.Even though the car was used, they had inspected every part of the car and gave it to me like brand new.I recommend this dealer to anyone who does not want to get ripped off.

We had an outstanding experience at Holman Infiniti. ...

We had an outstanding experience at Holman Infiniti. They were patient, informative, and thorough. They maintain an extensive inventory, and made our transaction an outstaniding experience. I would not hesitate to recommend them to anyone in the market for a new or pre-owned Infiniti.

Dennis Smith is a very professional and customer focused...

Dennis Smith is a very professional and customer focused sales person.I also feel that the service team at Holman Infinit is top-notch.I would recommend Holman Infiniti in Maple Shade, N.J. to anyone.

As soon as I entered the dealership, the customer...

As soon as I entered the dealership, the customer service, attitude, and experience exceeded my expectations. Lou is outstanding & I will return because of him. He continues to be prompt, efficient, and dedicated to customer care and satisfaction. I would recommend to people to go the dealership and ask for him. I really appreciate everything he did for me, and his genuine personality. Thank you for the experience Lou!

Sean and the rest of the infiniti staff were very helpful...

Sean and the rest of the infiniti staff were very helpful in assisting me buy my first used car. They made the experience less stressful and I ended up buying the car I wanted for the price I was looking to spend. Sean answered all of the questions I had and was never pushy. I never felt like I had to buy a car to be there. Thanks for the all the assistance!

Our experience with Holman was great! We flew from...

Our experience with Holman was great! We flew from Oklahoma to purchase this car and had only seen pictures. It was exactly as it was described to us by Sal and the transcation was very easy. When we are ready for our upgrade we will contact Holman and I hope Sal is still there. Their customer service is excellent!

Having purchased cars periodically over 35 years, this...

Having purchased cars periodically over 35 years, this was the most positive experience ever. The sales member was very open, courteous, informed, and un derstanding of human nature. He was never aggressive. I will highly recommend this dealer to others.

I bring my Infinity in to be service at this location and...

I bring my Infinity in to be service at this location and it's by far the best I've experienced. The sales reps are always friendly and eager to assist me.Rebecca Zane is usually my rep and the information she replys is always precise and accurate.

From the very first email correspondence with Sal he was...

From the very first email correspondence with Sal he was very prompt yet not pushy with his responses. He described the product accurately, and offered many options for us to view the vehicle as we live 2 hours away. He even offered to bring the vehicle to us. After reviewing our options of trucks he simply laid out our options with a very fair deal for either one and did not try to influence our decision at all. Delivery was very timely and smooth. The sale did not end there as he has followed up to be sure we were satisfied with our purchase, which we are. Thank you Sal we will be recommending you. Phil & Laura BarberCape May Court House, NJ

The customer service I received when I brought my FX-35...

The customer service I received when I brought my FX-35 to Holman Infiniti far surpasses any other dealership. Lou Castro made my experience a very pleasant one. His top-notch customer service and geniune smile made my day! He took me through the service process smoothly and without the pains of making me wait all day. I had an early morning meeting, so coming in at 7:15am and Lou being ready to get me in and out really helped me out.I will definitely refer Lou to my family and friends if they are looking for a new vehicle. And of course, I will stop in to see Lou when I'm ready to upgrade my FX-35! Without question, Lou is an asset to Holman!Sincerely,Dawn Reese

I have owned my Infiniti QX4 for 10 years its the best...

I have owned my Infiniti QX4 for 10 years its the best car I have ever had. I always ask for Lou Castro and always receive the best service at Holman Infiniti. There have been issues with the car over the years, but always have been resolved. Thank you.

Recently my 2006 G35X was in your shop to correct a wheel...

Recently my 2006 G35X was in your shop to correct a wheel finish problem. Lou Castro immediately identified the problem and offered a solution. To my surprise the wheels turned out like new. Even though I did not purchase the car from Holman all of my service experiences with Holman have been the best I have ever encountered in over forty years of car ownership. Please thank Lou and all of the service staff for a providing such great customer service.

I drove in as the unhappy owner of a 2011 Ford Taurus and...

I drove in as the unhappy owner of a 2011 Ford Taurus and was somewhat interested in a G37. Bill Worthington greeted me, showed me the G37, and offered me the opportunity to take one for a test drive. Great car, but then came the matter of finding a way to get me out of a 6 month old "new" car, yet make the finacial transaction reasonable. Bill offered me a number of options, and in short order, I drove off in a a 2011 G37X. I found Bill and Holman to fair, reasonable and easy to work with. I would recomend Bill and Holman Infinity to anyone interested in an Infiniti.

Great service, great quality, just a little expensive. I...

Great service, great quality, just a little expensive. I have had many services done at Holman. My son used to be a certified mechanic there. I know the quality is excellent so I take my car there. I love the loaner car! Makes me want to buy them every time I get to use them.

Great greeting, friendly and knowledgeable service...

Great greeting, friendly and knowledgeable service person. Vehicle work was completed when promised. Steve did a awesome job. Great overall experience with both quality of work and service!

Lou was wonderful and friendly. I asked for my car to be...

Lou was wonderful and friendly. I asked for my car to be ready at a certain time and it was. I went in to the dealer for an interior and exterior detail and they did a fabulous job.

Very good experience. I highly recommend Holman. Sean...

Very good experience. I highly recommend Holman. Sean Connolly came in on his day off to meet with me after learning I was an out-of-towner.

I have always gotten excellent service from Holman. They...

I have always gotten excellent service from Holman. They are prompt, courteous and efficient. The employees, from the gentleman who greets you at the door to the technician who services your automobile, are always pleasant. It is a pleasure to do business with them.

I was by my Daughters side as she purchased her first...

I was by my Daughters side as she purchased her first Luxury Vehicle. The salesmen, Bill made us feel right at home and answered a million questions very informatively. The finance manager, Dexter was very patient as we negotiated the sale. At service for our FREE Oil Change we were greeted by other Holman Employees, escorted into service. Rebecca offered us Coffee and Danish and Steve wrote up the Service Order. The procedure was seamless. Congratulations to the Holman Organization for a Dealership well run.

I have been using this dealership for the past 5-6 years,...

I have been using this dealership for the past 5-6 years, and Regina just makes me feel so welcome. I love seeing her when I walk in the door. She is very friendly, and a pleasure to deal with.Jason as always provided me with outstanding customer service. Very professional and courteous. He always takes the time to explain what services are being performed and what might be needed in the future.Overall I am happy with the dealership as a whole. The General manger also on my last visit, was quite helpful, and because of the service I am provided, I will continue to be a loyal customer.Also, I would like to mention how important the loaner cars are to me. The dealership is not close to my home, and my husband travels all week long, so if it wasn't for the use of the loaner cars, I would not be able to get back and forth to the dealership. Please continue offering this service to your customers.

Lou was professional and thorough. It was a pleasure to...

Lou was professional and thorough. It was a pleasure to work with him. He will go out of his way to please you.Car was serviced, washed and finished on time as promised.

Lou is very helpful and makes sure my car is taken car...

Lou is very helpful and makes sure my car is taken car of. Lou is friendly and kind. Lou is very helpful and makes sure the service on my car is done right.

I walked in wanting to walk out with a new car. Kevin...

I walked in wanting to walk out with a new car. Kevin made it happen. He was patient with my questions and took the time to make it one of my best car leasing experiences. No pressure and the willingness to listen make this one of many reasons I would not only come back, but also refer friends and family in the market for not just an Infiniti, but any car.

After trying unsucessfully to get my FX35 fixed in...

After trying unsucessfully to get my FX35 fixed in Pennsylvania, Infiniti corporation suggested I take my car to Holman. Not only did they correctly diagnosed the problem they went above and beyond to ensure that my car was in the best working condition before it was delivered to me. Last year I purchased a new car from this dealership and decided to give the infiniti service department in Ardmore another go. What a mistake. Three months later May 31st 2011 I took my car to Holman for a big service only to find out that Ardmore failed to fix the allignment of my car in spite of repeated visits and calls with the service manager after the allignment was done in March 2011. I am so happy with my car today. It drives beautifully, the steering is alligned, and for the first time in months I enjoy driving my car. I have a sense of confidence that my car will be maintained for optimal performance with Holman Infiniti. The location is not convenient. Jason did an excellent job working with these restrictions and made the service more accomodating to me. I am back to stay. Great Job.

From the time I walked into the service department the...

From the time I walked into the service department the staff was committed to helping me and getting the correct info. Everything was explained about why a specific service should be performed, the price was given without my asking. A very easy proceedure. I was even walked to my car at the time of pick up because it was not in front of the service door!!!

5/25/2011- Visit to Holman Infiniti dealer Maple Shade to...

5/25/2011- Visit to Holman Infiniti dealer Maple Shade to get service on 08 G-35 to get service/replacement of some flawed interior parts, appointment which was made on 5/20/2011 when I spoke with service Rep Lou Castro,who handled my concerns regarding service parts needing replacement in a truly professional and caring manner.He was specific in addressing exactly what had to be done, down to each part that would be required, the approximate time it would take,and the use of a loaner vehicle for my convenience until my car was ready. Since becoming the owner of a Infiniti vehicle I have had only super excellent experiences at Holman Infiniti all of which I contribute to the outstanding customer service of real a professional and class A gentleman Lou Castro. Without a doubt Lou Castro makes Holman Infiniti look good, please extend my appreciation and thanks to him.

I had the pleasure to work with Lou Castro when I brought...

I had the pleasure to work with Lou Castro when I brought my FX35 in for routine service, as well as some unscheduled service. Although I had not worked with Lou before, he was terrific. I was very impressed with his professionalism and willingness to work with my hectic schedule. I would highly recommend this dealer and specifically this representative to anyone looking for a great experience at a dealership.

I drove off the lot exactly two weeks ago,today, with my...

I drove off the lot exactly two weeks ago,today, with my CPO '08 Infiniti FX35. I actually contained my excitement because I guess I was in shock over how effortless the whole process was. I don't think I really believed I was actually going to purchase a car at all considering I spent some time at Infiniti of Ardmore where everybody who was somebody at that place thanked me for being there and insured they would do everything to make a deal happen, however, no deal was made. Not so at Holman. From the time I called to set up an appointment, until I drove off the lot, I felt very good about my purchase. Chris Schwartz was extremely knowledgable about the vehicle as well as the history of Holman. He encouraged me to ask questions and insured that I wouldn't be a bother if questions would arise at a later date. I wasn't inundated with a whole lot of pontificating about why I should buy there, either. I appreciated that! I didn't feel the least bit pressured or anxious. What I was looking for, I found at Holman. I tell everybody who will listen whether they are thinking of buying or not about my experience at Holman. Also, I can't forget to mention Joe who worked on financing and congratulated me on my approval for financing. May God continue to prosper you both as well as the Holman dealership.Angela Ryans

Holman's service department is top-notch. I have leased...

Holman's service department is top-notch. I have leased two FX's from Holman's and always gotten great treatment. Now that I have purchased the second FX, I am finding that they still treat me as a valued customer.I usually work with Jason Schmitz. He has alway been a real professional: friendly, honest, dependable. He's also given me good advice on how to handle repairs--from autobody work to tires to general maintenance.I have had a Cadillac and a Lexus, and my experience with those dealerships sometimes could have been better. But Holman is consistent. From the receptionist at the front desk to the service people, everyone is polite, efficient, and knowledgeable.I would definitely recommend this dealership to a friend.

Excellent service and an overall good experience. -...

Excellent service and an overall good experience.- Someone came out into the parking lot to greet me and expedite the experience- I was then greeted by Lou Castro who was warm, competent, and courteous. Great attitude.- Loaner car was clean and drove nicely.- I was called to let me know my car was ready (ahead of time), but no rush in picking it up. That was up to when it fit into my day's schedule, I was told by Lou.- When I picked it up people were all so friendly, right down to the employee who offered to watch my dog until I could check out.Overall outstanding experience. There are a lot of very comfortable, high performing cars out there, so it then comes down to where the service is best. Holman Infiniti get a Bravo from me !!!

Holman Infiniti is one of, if not the best dealership I...

Holman Infiniti is one of, if not the best dealership I have ever dealt with. I bought a 2007 G35 coupe a few months ago at a dealership in New York City and was tired of their poor service and demeanor. I've brought my car into Holman several times for seemingly trivial little things and they were taken care of under warranty, no questions asked, even things that I thought would not be covered such as condensation in my headlights and burnt out bulbs. I've had the pleasure of dealing with Lou Castro every time I've come in, he's always been completely understanding of my issues and always willing to work with me.Despite the fact that I may be moving to North Jersey soon, Holman is the only dealership I'll take my Infiniti to for service purely based on the fact that the people in their service department are so great, I've never left here unhappy. I didn't even purchase my car here, and now sort of wish I had.

My last 4 service appointments were with Lou Castro. He...

My last 4 service appointments were with Lou Castro. He has been very helpful and clearly explains what has to be done to keep my vehicle running well. I especially appreciate the detail given as to why a certain service needs to be addressed. Learning and understanding my car's mechanical operation is of extreme importance to me. At the end of my visit I leave his office fully informed about how my vehicle's performance will be improved and I have found this to be true. Lou Castro is a professional who is an asset to Holman's service department!

It was a wonderful experience purchasing my 2008 Infiniti...

It was a wonderful experience purchasing my 2008 Infiniti from Mr.Connolly (Sean). I needed to purchase a vehicle when my 2004 Honda Accord was totalled in an accident.I thought of the pleasurable experience I had when I purchased my daughters car from Sean in 2009. It was a wonderful experience. There was no pressure. Sean was very courtesies, respectable, helpful and knowledgeable of the vehicle.When my registration came to Holman Infiniti, Sean called and met me at a convienient location and put my tags on the car and give me my auto registation. He answered any and all questions I had regarding my lovely new vehicle and again demonistrated any feature that I had questioned. He told me to contact him if I had any questions regarding my new car.I found the car that I wanted and Sean Connelly made it happen. Thank you Sean!!!!!! Arlene Tolbert

Sean Connolly and the Holman team made buying a pre-owned...

Sean Connolly and the Holman team made buying a pre-owned Infiniti a dream. From start to finish, they listened to everything that we wanted and made sure that they delivered. I would highly recommend working with Sean Connolly and the Holman team in the future.

I have worked with Lou for my infinti's service for over...

I have worked with Lou for my infinti's service for over 7 years. He is an outstanding service advisor. I have had some issues with my first infiniti that I owned due to the previous owners treatment to the vehicle. He had executed and fixed every problem I had with the vehicle. I had kept the vehicle the longest i have ever held a car. Lou had worked at the old Holman at egg harbor holman infiniti. I lived in philly and had brought the vehicle there only because I wanted to specifically work with Lou. Not to say that the other Holman dealerships didn't do a good job with service or sales. He did such an execellent job that I had purchased a brand new infiniti last year specically because of the outstanding service i had recieved from Lou at Holman infiniti. I am a BMW fan but bought another infiniti specically because i wanted the continue to work with Lou and his service team and dealership.

Holman Infiniti is the best dealership I have ever dealt...

Holman Infiniti is the best dealership I have ever dealt with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holman at 3600 miles and it was one of the best decisions I've ever made. The service provided at Holman is definitely top notch - I was having problems with my rear rotors at 6000 miles (squealing) and initially Holman machined both the rear rotors and brake pads. After that did not solve the problem, they offered to replaced both my rear rotors and brake pads under warranty. Just recently I was having issues with my Retractable Hard Top, and it was found that one of the mechanical parts were bent (probably caused by the first dealership when they serviced my hard top twice). Holman once again stood by my side and offered to replace the part under warranty. My greatest experience with Infiniti so far is not the car itself, but the fact that I found a great dealership such as Holman. It has been a headache since owning my G convertible but I know I can relied on Holman to fix all the problems.

Lou Castro has proven to be very accomdating and helpful...

Lou Castro has proven to be very accomdating and helpful when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox was the tech, don't know him but the car was left clean and in perfect condition right down to the "shower cap" covering the steering wheel, gotta love that. The women at the reception desk were helpful and on the job. Happy with everything. It is a good sign that I am only in for regular "check ups" because that means the car and service are great.

I had been working through the Internet Sales Department....

I had been working through the Internet Sales Department. I was then handed off to George Parker for an in person visit. It was a pleasure to arrive say hello to George and he immediately had all of the details I had already worked out. If not for the test drive I would have been out of there in 5 minutes - he was that prepared. Day of car pick up - same expierence. Nice work all around with Holman

I have found Lou to be extremely knowledgeable,...

I have found Lou to be extremely knowledgeable, courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is comfortable and the coffe is good. Your service department is the main reason I'd purchase another vehicle from Holman Infinity.

My truck needed service on the hatch. It was so easy to...

My truck needed service on the hatch. It was so easy to pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of hours and i was called as soon as it was done. I am so happy with this dealership. Thank You, Kim

Car was having a problem with the power rear sun shade....

Car was having a problem with the power rear sun shade. Holman found the problen,ordered the part and replaced it in a timely manner.They also replaced the drivers side body seal that was torn. The car was clean bothinside and out when I picked it up.

Sean was very helpful, since I am from Canada, and we...

Sean was very helpful, since I am from Canada, and we both did not have any experience in getting the car ( QX56 )into Canada it was an interesting experience. Sean was extremely helpful and sent us everything that we needed and asked for.I would recommend this salesperson if needed.

Holman Infiniti, has been one of the best places to buy ...

Holman Infiniti, has been one of the best places to buya new car. I have bought 4 car's from George Parker and havenot been dissapointed yet. The service you recieve is top-notch.I would recommend Holman Infiniti of Maple Shade to anyone who isthinking about buying a New or Used car.

Tom was extremely helpful and friendly. He took care of...

Tom was extremely helpful and friendly. He took care of all the questions and requests I had, and was available every time I was looking to contact him. I always dread buying a car because I'm afraid of dealing with the car salesman, but Tom made my experience a great one.

I recently bought a 2003 GMC Envoy on March 21st from...

I recently bought a 2003 GMC Envoy on March 21st from Holman Infiniti. Sean Connolly is the absolute BEST salesman I have ever had the pleasure to meet. He was never "pushy" or aggressive. He was kind, considerate, thorough, informative & hilarious! In short, he is an excellent representative for the entire Holman Auto Group. He followed up with both my husband and I, and always called us by name. I appreciated the mix of professionality & familiarity that Sean posses. Today, he called to inform me that my tags, registration & title were in the office. When I got to the dealership, Sean was kind enough to put the plates on my truck himself!! Everyone my husband and I came in contact with at Holman Infiniti was pleasant & courteous. I couldn't have asked for a better vehicle, price, or salesperson. I couldn't have asked for a better experience. I HIGHLY recommend this dealership & Sean Connolly. It doesn't get any better!!

Shopping for a car is stressful and under my present...

Shopping for a car is stressful and under my present conditions I would have had a hard time finding a car. Sal DeRose had picked out 5 pretermed cars so I did not have to waste time looking at cars which would not have been appropiate for my needs. Sal worked hard to find exactly what I was looking for in my specific price range. I would recommend this dealership to anyone who is looking for a car whether it is new or used. Sal was very friendly and accomodating.

Sal was extremley friendly, Curtious and kind. It was...

Sal was extremley friendly, Curtious and kind. It was truly an expierence working with him. I will be coming to this dealership in the future for our next vehicle purchase and will be refering family and friends to Sal as well. The vehicle is amazing!!! In my opinion Sal deserves an award for marvelous customer service!!!!Thank you!Yamir and Dorothy Acevedo

I had the best car dealership experience when I purchased...

I had the best car dealership experience when I purchased the 2008 Tribeca from Sean Connoly on 2/28/2011. I haven't purchased many cars. A subaru and a mazda before this one. But I must say that when I arrived late that rainy evening to see the car, I was greeted my the general manager who said to me as I walked in "Are you here for the Subaru?" Sean was extremely helpful from the first e-mail I wrote to the dealership. When the car photos didn't make it yet to the Holman website, Sean went out to the lot and took photos from his cell phone and sent them to me. He also was available after his regular shift to answer questions that I had.Sean made sure to keep the car in the garage so the rain wouldn't make impair my observation of the car. The Tribeca was in great condition and I'm pleased with the quality of the car, of course. But the customer service that I received really made it all worth my drive from Middletown, NJ to Maple Shade to buy the car.My wife can't be more happier now that she's driving the SUV. And like Sean told me... "A happy wife is a happy life."Thanks Holman Infiniti!

I recently visited Holman Infiniti in Maple Shade NJ...

I recently visited Holman Infiniti in Maple Shade NJ & purchased a certified pre-owned Infiniti. While purchasing a car should be an exciting experience, just the thought of visiting a dealsership usually causes anexity. Not so at Holman! My salesman Tom Dougherty was friendly & professional, and there was no pressure.He also took the time to go over the many features of the car. Even the paperwork was a quick and easy.I was most impressed with the dealership and with Tom, and will most definitely recommend Holman to anyone!

Best experience I've ever had with purchasing a car....

Best experience I've ever had with purchasing a car. There was no frustrating negotiations. They offered me a great price the very first time. The paperwork was completed fast, and I was quickly on my way with my new car. I have already told my friends and family about the experience, and would recommend Holman Infiniti to anyone in the market for a new or used car.

i leased a 2011 g37x and had it sitting in my driveway...

i leased a 2011 g37x and had it sitting in my driveway before other dealers returned my emails and phone calls for quotes and when the did they were 60 to 70 dollars more a month. This dealer knows how to move cars.Jen Fishwick got back to me asap Ken Lombardi took care of sale and was out of dealership in no time.

Great dealership! Very friendly and they get the job done...

Great dealership! Very friendly and they get the job done right. Customer service is their number one priority, especially with Chris Swartz who is an excellent sales representative. Chris listens to what you want and makes it happen for you, no pressure, no sales pitch. Chris is the best!

Tom Dougherty made the trip to New Jersey, which was done...

Tom Dougherty made the trip to New Jersey, which was done reluctantly on my part, a pleasure. Tom's friendly, no pressure, knowledgeable, upfront demeanor made the trade-in and new purchase a breeze. I highly recommend Tom to anyone who has any fear about being taken advantage of when purchasing a new car. Just as important was his many diligent follow up e-mails after our purchase to make sure that everything was running smoothly.

The purchase process started with my inquiry via the...

The purchase process started with my inquiry via the internet which was handled by Emily. She was fantastic in helping me get to a price point where I could drive the 30 miles to work with Kevin. From then on it was a great experience as well and I'm happy in my new G37X. The staff here is VERY professional and willing to work with you as well as be patient. I look forward to working them in the future.

From past experience I am generally weary of dealerships....

From past experience I am generally weary of dealerships. I worked with Sean Connolly and from start to finish Sean's service was exceptional. He made the process seamless and actually stopped to listen and understand my needs. On the night that I came to pick up my vehicle I was running late as the dealership was closing, Sean walked out and stood at the gate to ensure that I would not be locked out and that I could pick up my vehicle. This is just one example of Sean's willingness to consistently exceed my expectations. Sean was preapared when I arrived and the entire paperwork process only took 20 minutes. The finance manager Joe Hozalski also went above the call of duty and stayed late to complete my paperwork and expidite the process. Holeman Infinity creates a professional and classy experience and I will definitely refer any of my friends and family to Sean and the Holeman Infinity staff.

Although an hour away from my house, i was recommended to...

Although an hour away from my house, i was recommended to Holman from 3 different people. Sean was very efficient in getting me a great deal. I was told by another dealer that they were the best price, but Holman was able to beat it by a considerable amount. Sean made the process very easy and comfortable, and Joe explained all the financials very thoroughly. Overall, my experience at Holman was great.

This was the first time I leased a car by obtaining...

This was the first time I leased a car by obtaining quotes through the internet. From the initial contact with Emily Salamone at Holman Infiniti, the entire car buying experience was stress free. Emily was very accommodating and provided a no nonsense, very thorough, down to earth approach to getting me the information and answers I needed in a timely manner. Chris Swartz was my sales representative. He made me feel very comfortable from beginning to end of the leasing process. He is very knowledgeable and provided detailed instructions on the usage of all the car's features. Joe had prepared the financial documents, which only had to be signed... no waiting. Everyone was friendly and efficient. It really was a nice experience doing business with Holman.

My husband needed a suv for the winter as our daughter...

My husband needed a suv for the winter as our daughter took our suv to college this year. Michael had his eye on the ex 35, We walked into Holman in dec and a week later we purchased the automobile. Our salesperson was the reason we purchased at Holman. Sean was low pressure and very knowledgable. He was very personable without being pushy. We connected immediately and he worked very hard to earn our business. After going back and forth with another dealership in Pa. Sean won our business. We wanted to purchase at the dealership we would ultimately be using, Holman. After driving my husband's new car home from the airport, I decided to trade my BMW x5 and get the FX 35. Of course Sean would be our salesperson. We came to Holman and purchased the automobile. I felt comfortable enough to stop in a few times since my purchase to have help with the confusing technology. Sean always welcomes me with a smile. The car is great and we our an infiniti family now.

I have had an ongoing problem with the driver side heated...

I have had an ongoing problem with the driver side heated seats and the service consultant Jason,the service manager and all those people in Holman that have tried to resolve the problem have been courteous, informative, reliable and very intentive. I have purchased two vehicles in 6 years from Holman and have not only been treated so well when I purchased the car, but they continue to provide the best service possible years after you bought the vehicle. When I buy another car, it will be from Holman.

EMILY WORKED WELL WITH ME ADVISING OF THE VEHICLES IN...

EMILY WORKED WELL WITH ME ADVISING OF THE VEHICLES IN STOCK AND EVEN HAD THEIR BUYER SEE IF THERE WOULD BE ANYTHING I WAS INTERESTED IN AT THE AUCTION THAT WEEK. I WAS LOOKING FOR A DEMO OR NEW VEHICLE. CAME TO THE SHOWROOM AND MEET WITH TOM AND WE DISCUSSED BOTH VEHICLES, UNFORTUNATELY ONE OF THE VEHICLES I WAS INTERESTED IN APPEARED TO HAVE BEEN SOLD AND THE OTHER WAS BURIED IN SNOW AFTER THE SNOW STORM THE DAY BEFORE. TOM GOT SOME GUYS AND THEY DUG THAT CAR OUT AND WE WENT FOR A DRIVE. TOM EVEN HAD ME STOP THE CAR SO HE COULD GET THE SNOW THAT WAS PACKED INTO THE RIMS OUT AS IT WAS AFFECTING THE RIDE. NO HARD SELL, AGRREEING ON PRICE THE EASY PART. WE ALL KNOW THAT ALL THE PAPERWORK THE DEALER MUST DO TAKES TIME.

My wife and I went to look at the G series. George Parker...

My wife and I went to look at the G series. George Parker came out and greeted us in the lot. We told him we didn't know much about the vehicle so he went over everything including taking a test drive in several cars so we could see how the different models handled. First thing we liked about George was at no time did he pressure us into buying any of the vehicles. In the end we really liked the G37. We told George we were interested in leasing and told him what price we would be comfortable with each month. We went inside and within approximately ten minutes he had a deal for us. There was no going back and forth over the price wasting hours of our time just in and out and now we have a great car we are both happy with. Thanks to George and all the employees at Holman Infiniti for all your help.

I am writing to tell you about experience that I had for...

I am writing to tell you about experience that I had for a purchase of a 2007 Nissan Sentra with your company. My entire experience was extremely satisfying and rewarding. I dealt with your salesman Sean Connolly and I have never had such a pleasant time purchasing an automobile. Sean made the entire process of purchasing an automobile stressfree. This is the first time in my life I have ever looked forward to purchasing an automobile. Sean is a knowledgeable and upfront salesman who tells you exactly what you need to know to keep the process moving along. He is pleasant and courteous which went a long way for me in making my decision to purchase the Nissan from your company. My wife and I are extremely happy with our "new" car and would definately purchase another from you firm if Sean or anyone remotely like him is available to help guide my family through the entire process. Best Regards,Robert F. Zalewski

Chris Swartz has been a great guy to work helping me with...

Chris Swartz has been a great guy to work helping me with the lease of my new M37S. From the moment I contacted him in early December to delivery in January he has been very helpful and thorough in finding me the right vehicle within my budget. He took the time to deliver the car and spent an hour making sure I was familiar and comfortable with all the features.

Dealership and salesperson was very receptive to my...

Dealership and salesperson was very receptive to my customer needs. Knowledge about the product line and the capabilities of the various Infiniti vehicles helped tremendously when making my vehicle choice. Mr Swartz was professional in his approach and salesmanship that made me as a customer satisfied with my choice of vehicle and this dealership for service.

I bought the G37 with everything. The sales guy (Swartz)...

I bought the G37 with everything. The sales guy (Swartz) was great to work with - not pushy, knowledgeable about the car, and friendly. I walked out and came back a month later when I could not find a better car at a better deal. Plus the car is awesome - Looks great and faster than anything. To go to work I have to go on one lane roads - I drop it into sport and pass 4 cras at a time. Great dealership - Great deal - great car

This is the 3rd vehicle I have leased from Holman...

This is the 3rd vehicle I have leased from Holman Infiniti and the 2nd time I've had the pleasure of dealing with Kevin Lombardi (the first salesman was also a pleasure to deal with but had left your company by the time I was ready for another vehicle). Dealing with Kevin was and continues to be a wonderful and enjoyable experience. It is because of people like Kevin that I hope to continue my relationship with Holman Infiniti. By the way, I also had my son-in-law lease a Holman Infiniti through Kevin.Sincerely,Sam Feigenbaum

This dealer is very customer oriented. I appreciate that...

This dealer is very customer oriented. I appreciate that I am given a car when sevice is going to take some time. My car is usually washed at the end of my service visit. have been going to this dealer since I purchased by car. The service manager knows my name and greets me when I come in the door.

I spoke with Sean over the phone and got the price of car...

I spoke with Sean over the phone and got the price of car negotiated. I went to the dealership the next day and everything was exactly as we discussed on the phone. All of the papers were ready to sign and the car was exactly as advertised. I would refer Sean to anyone buying an Infiniti!!

Had a question on the paint finish on my new Infinti G37....

Had a question on the paint finish on my new Infinti G37. I contacted the Service Department and was directed to Lou Castro. Lou could not have been more friendly and helpful. He consulted with both the Service Manager and body department. They corrected the problem free of charge and gave me a loaner car to use while they addressed the situation. They even offered to pick up the loaner at my house since I was going out of town. The entire staff went out of their way to make sure I was completely satisfied. I also bought floor mats at the parts department and Greg Romano was super friendly and again ensured I was completely happy with my purchase as well as offered advise on maintaining the car.

I recently purchased a 2011 G25x Infiniti from Holman...

I recently purchased a 2011 G25x Infiniti from Holman Infiniti. In all the years of buying cars, this was the most pleasant experience I've ever had. There was no pressure to buy a car and everyone at the dealership was very friendly. Chris Swartz is an extremely knowledgeable and professional salesperson and put me at ease through the entire buying experience. I highly recommend Holman Infiniti and Chris Swartz.

The dealer was very upfront with prices - no bs. Just...

The dealer was very upfront with prices - no bs. Just here is the price. I did a lot a research so I knew the price was fair but they did not nickel and dime me and there was no high pressure tactics. Car is great and people very very friendly in a low key way - not trying to overwhelm you . I would definitely recommend them to others based on my sales experience.

I have been a customer of Holman Infiniti for...

I have been a customer of Holman Infiniti for approximately 10 years. Every experience, from purchasing a car to having it serviced has been outstanding. During that time I have purchased 6 cars, from both, Jim Sullivan and Sean Connolly. They have always made the process of purchasing a car very easy and dispel every negative stereotype of car sales. When I was recently in the market for another car I was deciding if I wanted to try something new. I drove several of the competitors models and kept coming back to Infiniti... There really is no better value for the money.Throughout this last process Sean Connolly was extremely helpful (and patient as I kept coming in every few days to drive the car "one more time"). He not only helped me weigh my pros and cons, he gave me useful and factual information about the G35X (my 3rd) as it compared with the other cars I was contemplating. Sean has always demonstrated true customer service. He is very knowledgeable, personable and has a thorough understanding of his customer's needs.In addition to Sean and Jim, I have also dealt directly with Dexter Woodley as the general sales manager. Dexter exemplifies what a true sales manager is. He has always been instrumental in "not playing games," when it came to pricing. He also makes the purchasing process very easy. In my 10 years as an Infiniti owner I have never gone to a competing dealer when purchasing a vehicle because of the great customer service I receive and how Holman values their customers' time. I believe that is something which Dexter's sales consultants have learned from him. He is one of the main reasons why I have been a customer for the last 10 years and why I will continue to be.By the way, thanks Sean-car is great!

I just leased a 2010 G37X and had the best experience...

I just leased a 2010 G37X and had the best experience ever. I selected my vehicle from the inventory on the dealer's website and requested a quote on Saturday evening. I received a call on Monday morning from Emily, the Internet Coordinator. She quoted a great price and provided a breakdown of all the costs. Holman beat all the local dealers by far so I drove 48 miles to make the deal. When I walked through the door, Steve Neczypor greeted me by name although I hadn't spoken to him. Impressive! He took me for a test drive and thoroughly explained all the features of the car. I completed the necessary paperwork and made arrangements to pick up the car the next day. Steve offered to pick me up from the train station since I was coming straight from work in NY. Nice! After picking me up Steve went over all of the car's features again. When we arrived at the dealership all paperwork was ready for me to sign. I was then taken to the Finance Manager's office to complete the transaction. Joe was pleasant and presented additional options to me. There was no hard sell and Joe remained pleasant although I declined everything but the basic oil change package. I have to admit that I was bracing myself for the surprise throughout the process but it never came. Everyone was friendly and professional and they delivered exactly what they sold me over the phone. There were no hassles at all. I highly recommend Holman Infinti. The staff changed my opinion of car dealers and the car buying process.

I purchased my vehicle sight unseen. Arrived at...

I purchased my vehicle sight unseen. Arrived at dealership, paper work was totally ready for signature, car was cleaned and waiting for me. Steve walked us through everyone detail of the car and we were done.There is no better way to purchase a vehicle. John Spoltore has been my contact for many years. He is the absolute BEST and I will follow him where ever he goes.Thank you to everyone for yet another excellent experience.Sincerely,Eugene & Donna Hession

When I originally started shopping for an Infiniti I...

When I originally started shopping for an Infiniti I emailed many dealerships in several states in search of a used Infiniti. Sean was one of the very few to take the time to call me in response to one of my email inquiries. When I decided to purchase a new Infiniti instead of a used one I remembered that. That's why I made the hour plus drive passing by two other Infiniti dealerships to see Sean at Holman Infinity. My experience at the dealership was the best experience I had with any of the dealerships I had visited over the past few months. Sean was honest and straightforward. At no point did I feel any sense of sales pressure or dishonesty. After spending a few minutes at the dealership I wanted to buy a car from them. My only complaint is they are located too far away for me to get my service done there. I highly recommend Holman Infiniti. Even if there are dealerships closer I would encourage anyone to make the trip to Holman. When you get there ask for Sean Connolly.

Great initial sale of a certified used Infinity back in...

Great initial sale of a certified used Infinity back in March 2010 through Salesman, Sean Connolly - and we have continued to receive exceptional customer service from Sean as well as the entire Holman Service department to date. We would recommend the Entire Holman team to others... as we have been extremly happy with our experience and would personally buy from them again!

I was looking for a certified pre owned Infiniti through...

I was looking for a certified pre owned Infiniti through the internet and came upon Holman Infiniti nearly 100 miles away from where I live. I contacted the dealership via email and received a response later that day. I was contacted by their sales representative: Sean Connolly. After asking several questions over email, Sean responded honestly and accurately. I scheduled to meet with him earlier the following week as this was no short trip for me. When I walked into the dealership I happened to catch Sean walking by. He immediately attended to me and had the car brought down for a test drive. The only real defect on the car was noticed by my fiance: shifter knob that was scratched up from the previous owner. After letting Sean know, he reassured us that it would be taken care of. After a pleasing drive we went in to discuss the particulars. From the beginning, Sean was honest, straightforward and a man of his word. We discussed several things and came up with an agreeable situation for both sides. Sean provided total disclosure during the process. Not once did he try to sneak a fee or hidden charge and he did not try to pass me off to another dealership representative. My entire transaction took place from the comfort of his work area. After completing the paperwork we went outside to view the vehicle and Sean, being a man of his word, replaced the shifter knob with a brand new one. Throughout the entire process Sean never pushed or prodded. It was completely relaxed and the best car buying experience I have ever had. I received a very good deal on a beautiful vehicle. I Thank Sean and would wholeheartedly recommend Sean and Holman Infiniti of Maple Shade. For me it was well worth the ride.

Having bought a number of cars from Holman Infiniti over...

Having bought a number of cars from Holman Infiniti over the past decade, I have found 3 traits which distinguish them from other dealers:The comfortable, "no pressure" ease of the buying experience, the attention to detail before and AFTER the purchase by the sales personnel, and the accomodating and efficient service department. We have referred Holman Infiniti to family and friends, which says a lot about this dealership.

Both Steve and Jason were very accomodating. Steve in...

Both Steve and Jason were very accomodating. Steve in sales, Jason in service. They both went out of their way to make my experience pleasurable. I have purchased many vehicles in my time , these two men are the best by far. Holman Infiniti is lucky to have such fine representatives.

Where shall I beginFriendliness while this appears third...

Where shall I beginFriendliness while this appears third in the survey I feel this is the one area in which my internet Coordinator, Emily Salamone went beyond the call of duty. Two weeks prior to purchasing my vehicle I contacted Emily to get a price quote as I was considering purchasing a new Infiniti. I was met with a swift response with detailed and valid information on pricing and financing. When asked when I would like to purchase the vehicle, I replied I wish I had a month ago. I recently purchased a vehicle from another foreign automaker and was in the process of terminating my relationship with my local dealer and returning my car due to poor customer service. Understanding my situation, Emily was able to provide concise and accurate information on my purchase options given the circumstances. After working diligently with me for 10 days sharing over 30 phone calls & emails, I was able to get approved for my 2010 Infiniti G37 Coupe Anniversary Edition. When speaking of price, Dexter Woodley was able to provide me a generous estimated trade-in value for my current vehicle as well as negotiate with Infiniti finance on my behalf to qualify for tier 1 lease option. Being a recent graduate degree recipient, buying my first car is a big deal and because of Dexters hard work I was able to lease my dream car with a comfortable monthly payment. Winning in price was a significant reason for me choosing Holman, because of Holmans many decades of service they were able to offer very attractive lease options that beat out any dealer between New Jersey and Florida (Believe me I checked). The overall experience spanned from Regina at the reception desk to Jim in service, I was met by friendly and knowledgeable staff every time I called or visited the dealer. Above all George Parker was the Sales Manager who made it all possible. Drawing on the information from Emily and Dexter, George was able to deliver my vehicle in a timely and hassle free fashion and even went as far to aid me in setting up Bluetooth and navigation. It is good to know that there are companies like Holman Infiniti who strive to provide the best car buying experience with a focus on world class customer service. I am forever grateful to the diligent work by each member of the Holman Infiniti team and hope to continue to purchase all of my future vehicles at Holman.Sincerely,Kevin Wayns

I bought my first Infinit in 2003. It was a G35 6Mt...

I bought my first Infinit in 2003. It was a G35 6Mt sedan. After an initial contact with the internet representative with whom I negotiated a price and accepted the financing he offered which was .001% less than the financing I had prepared, Kevin Lombardi took over the rest of the transaction. He handled the test drive, delivery of the vehicle, instructions and directions on how to use the features of the car. He was the first car sales representative I had ever felt so comfortable with. He was clearly a driving enthusiast and I was impressed with his overall knowledge about automobiles and his enthusiasm for the Infinitis. I bought a car with a manual transmission because I like spirited driving and the control and feedback that only come from driving stick. We had a lot to talk about and he pointed me toward some excellent web sites for Infiniti lovers. My wife and I both enjoyed the car and the time we spent with Kevin. We have crossed paths several times when I brought in my Infiniti for service and it has always been a pleasure to chat with Kevin. Anyway, I expected to keep my G35 for a few more years but sadly, disk problems with my neck and back have made driving my beloved 6MT a source of physical pain so I had to accept that it was time to trade it in for an automatic. Normally I would have bought a new Infiniti but I have a deposit on a Tesla Model S electric car currently scheduled to hit the streets in 2012 so I just needed a car to get me through a few more years when I will take delivery of the Tesla. I was very pleased when I contacted Holman in search of a used G35 automatic and Kevin was the person who responded. I came out on a Saturday afternoon and had a good time looking at the cars on the lot and driving a few with Kevin. I didn't find an Infiniti equipped the way I wanted, but I did spy a great looking 2003 Mercedes Benz CLK 500. It was getting quite late in the afternoon and the lot was shutting down but Kevin was happy to show me the car and let me give it a spin in the open areas behind the buildings. It was probably a more free wheeling ride than I could have conducted on public streets. Well, I loved the car, Kevin put together a fair deal and we were ready to go. My only reservation was the interest rate on the financing Holman offered. Monday I procured more favorable financing on the internet. Kevin answered with a better financing deal than originally offered. It wasn't quite as good as what I arranged for myself, but the difference only amounted to a few dollars a month so I took the loan through Wells Fargo that Holman arranged. Monday night my wife and I met up with Kevin, inked the deal and we were off in a pristine, 2003 Mercedes with only 38000 miles on it. It is extremely comfortable for me to drive albeit a bit surreal. I never imagined myself in a Benz but I couldn't pass it up. One more thing that worked out well. Kevin strongly suggested I consider the potential cost of service on a MB should anything go wrong and offered an extended warranty. I normally don't go for extra warranties but I felt Kevin was correct and sincere in his representation so I took the coverage even though it added almost $2000 to the price tag. I think he knew that I would normally be reticent to take the insurance and bet on the car having problems but I trust him and his rational made good sense so I agreed. I think he did me a big favor because over the past few days the air conditioning has been acting peculiar. I didn't expect to need the coverage perhaps ever, but certainly not in a little over a month. I have to thank him for being serious and making a compelling argument for the warranty. Looks like he was right on. My entire experience with my trade in and used car purchase was a complete pleasure. The result wasn't what I envisioned when I set out on that Saturday, but I'm extremely happy and was treated extremely well by Kevin and Holman Infiniti once again. It's really nice to have a dealership and a sales person I feel comfortable with and trust. Nothing against Infiniti but I'm looking forward to getting a Tesla. I'm intrigued with the new technology and want to be an early adopter. I hope to see electric Infinitis on the roads in the near future. If that day comes, and I hope it does, I'll be heading for Holman again. One more thing, I think I am going to hang onto the Benz for a long time. We have a one car garage and really only need one car but I'm smitten with it so I'll need to get monthly parking so I can keep it as long as they still sell gasoline in America. Thanks for everything. I hope my answer was detailed enough.

Sean was one of the friendliest, and most helpful...

Sean was one of the friendliest, and most helpful salesmen I have ever dealt with. Great attitude, always willing to help, and someone I have recommended to several friends and family members. I also had the pleasure of dealing with Joe Hozalski, the finance manager, who explained everything very well and was a tremendous help.

My wife and I visited Holman to test drive the EX35. ...

My wife and I visited Holman to test drive the EX35. Left that same day without being hassled or pressured into making a decision...this was the first time I experienced such a pleasant trip to a dealership. Steve knows his cars and couldn't be more friendly. During our test drive he made sure we understood how the technology under the hood helped differentiate Infiniti from the rest of the pack. We ended up with the FX35 for the roomier interior. The financial piece was a breeze and afterwards Steve personally walked over every feature, showed us the "ins and outs", helped program our seat settings and Bluetooth, set our radio stations to local favorites (he knew what music we listened to) and most of all he made this experience as simple as possible. I would absolutely recommend Holman Infiniti to anyone in the market for a luxury brand car. Make sure you ask for Steve as you will not be disappointed.

Dennis is the consummate professional. He knows his...

Dennis is the consummate professional. He knows his field and his product. No high pressure and engaging manner. He sells a superior automobile. The only risk is that he is so good that you may pay too much. However, if you know what the vehicle is worth and are firm and resolute, it will be a very pleasant and satisfying experience. Once he makes the sale, he will make every effort to teach you how to enjoy all the myriad features of his sophisticated cars.

Friendly, yes. Professional, yes. Looking to charge you...

Friendly, yes. Professional, yes. Looking to charge you for unnecessary service and repairs? Yes, also. I have serviced two leased Infiniti's through this dealer for a total of six years and now won't buy another Infiniti because I won't want to service it there. On multiple occasions, I caught the service advisor giving me inaccurate or false information with the purpose of selling me services that were not necessary. On one occasion, they recommended changing the transmission fluid at 30,000 miles. I questioned this, asking whether the manufacturer recommends this. I was told yes. Doubting this, I looked further into it and found that the manufacturer recommends a change at 30k if you are on the "severe usage" service schedule (frequently below freezing or extremely hot desert driving). I live in New Jersey. The same service advisor recommended changing brakes, indicating a particular measurement being below the acceptable level. I agreed to do it. When I got the paperwork, I noted that in the mechanic's own report the levels were not in the "watch" or "must service" tolerance, but were listed as acceptable. When I questioned the advisor, she explained that he must have made a typo. Thanks, Holman, you lost Infiniti and yourselves a customer. I'm so far very happy with my new dealer.