Holm Automotive Center

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.8 Overall Experience: 4.9


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Great Customer Service

5
Denise on 12/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a used vehicle with low mileage. I had a great experience buying my car from Holm Automotive. They were very friendly and helpful with all my questions. Definitely will go back.


Responsive and informative

5
gksc on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My latest experience involved a regular service and new tires. Chuck was helpful in arranging the time and answering all of my questions. Dealing with Holm service department is always a pleasant experience. I never feel that they rush me or hound me with additional work that is not really needed.


New tires

5
MC123 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I first walked into Holm Automotive Chuck Loader came out from behind his desk and greeted me with a smile. He and the parts department made this expensive tire purchase a lot more bearable. Chuck got my car in the shop right away and the technician worked fast to get my car done quickly and correct! I highly recommend Holm Automotive for any of your vehicles needs.


Still Another Satisfied Customer

5
Amanda S. on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love the Service Department at Holm Automotive. They always go above and beyond to work with me and get my vehicles scheduled in for oil changes/tire rotation and any other services I have ever needed with any of my vehicles I have purchased there over the last eleven years. Chuck is always really friendly and very helpful with any questions I have for him. I Highly recommend Holm Automotive for service and sales!!!


Service Department

5
djg2318 on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always go through Holm for services on my vehicle and Chuck is always incredibly helpful. This year I needed to get new tires on my vehicle and Chuck was able to get me in the next day and it took less than an hour for the service. He is by far the best person I've ever worked with in a service department and I always appreciate how kind he is during the entire process.


Everything is always perfect!

5
happycar on 11/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuck make a super team. I know Holms to be honest, and hire folks who are.


Excellent and Professional

5
CJH on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called Chuck approximately 1 month prior to being in Abilene. He attempted to help diagnose the issue over the phone and even ordered the parts ahead of time so they would be ready to install the day before Thanksgiving, when we would arrive in town.Chuck is a very informed Service Consultant whom does his job very well and is extremely professional. We live in SW Kansas and waited a month and a 4 hour drive just so we could take our vehicle to Holm Automotive, where we knew the service and treatment would be top of the line.


Service of high mileage

4.4
Farrancher on 11/21/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Did a good job of telling me what needed fixed. And how much it would cost. Helped staying open late. Means a lot to get the vehicle.


Always enjoy my Holm experience

5
irish jack on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In the past few years, I have purchased 5 cars from Holms--2 for my oldest son and 3 for myself. Hunter has always been the person I have worked with as he always knows what I am looking for after I have told him what I need. I enjoy Hunter's humor, friendliness and friendship. The first cars were Cruzes-one for my son and one for me. These were used cars, in good shape with low mileage. The third car was a Spark which replaced a pickup and it is the car that I use for work. Alas my son had put on a lot of miles on his Cruze and we traded it in for a 2016 new Cruze--yes we like the Cruze. Recently I was considering trading in my and I leased a 2017 Cruze hatchback. WE both are happy with our new cars. Let me also say that when we have had problems with a car--this includes the ones we have traded in, we have always received good service. Do I like doing business with Holm Automotive and working with Hunter to find the right fit? YES!


Purchased a Used Car

5
wmclaren on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed to lower my monthly payment and found an Old Suburban to trade for. Both Hunter and Pat were extremely helpful and made the buying experience pleasurable.


Leasing another Chevy Equinox

5
Happy Car Owners on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We always feel right at home, from the time we step into the dealership thru all the years that we've bought and leased vehicles thru them. They treat us like family whenever we are there.


Faithful Customer

5
Satisfied Customer on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought our last 4 vehicles from Holm Automotive Center. We continue to go back to there because of their excellent customer service. Everyone we have dealt with, was very accommodating.


Service

4.3
ewill88 on 11/15/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could not wait for the car to be fixed. Holm Automotive went above and beyond in their dealings with my insurance company and even drove me to a car rental place to get me on my way. The repair was completed in a timely fashion and then I arranged to have it shipped to me in NC. Andy and Dede were exceptional in their service and willingness to work with me over the phone. They turned a terrible situation into a manageable one and I am grateful. Eric Williams


Love this dealership

5
Maggie.1 on 11/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the most honest dealership I have ever been to!! These people are easy to work with. I got everything I wanted and more. David worked very hard to get me in the vehicle I wanted at the price I needed. This is the second car I purchased with him.Chuck in the service department made sure I got the Remote start and the CD player that was a must. He went out of his way to make sure I was not without a vehicle while mine was being serviced.


Great service

5
darrellkk on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always been greeted by a friendly staff and I always receive great service. I would recommend this dealership to my friends.The service department always checks for recalls on my truck when they service it.


Service department

5
TiaE15 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jamie was very nice and helpful. He helped me with my warrantee questions. And I was in and out for my routine maintenance quickly. Thanks you


Outstanding long distance support

4.6
ewill88 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could not wait for the car to be fixed. Holm Automotive went above and beyond in their dealings with my insurance company and even drove me to a car rental place to get me on my way. The repair was completed in a timely fashion and then I arranged to have it shipped to me in NC. Andy and Dede were exceptional in their service and willingness to work with me over the phone. They turned a terrible situation into a manageable one and I am grateful. Eric Williams


Best Car Dealership !!!

5
1313.bandit1 on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is the most Honest car dealership I have ever been to. These people are easy to work with. I got everything I wanted in my vehicle and David worked very hard to get me what I wanted.I needed remote start, I got It. I wanted a CD player, I got it. Chuck Loader went over board to insure I got what I wanted. He even picked my car up in Clay Center and took it to Abilene, and brought it back to me.Love this dealership!!!


Lease new vehicle

5
Dan and Linda on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 3rd time leasing a vehicle through Holm Automotive so that tells you that they are a great team to work with. Chris Eckert is always friendly, helpful, and up front with telling you what is available and closing out the deal. Corey Neufeld helped us with the financing end. He was also friendly, explained everything in detail. If you are looking to lease or buy a vehicle we would recommend Holm Automotive! Dan and Linda


Warranty Work

5
Lisa P on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get it done that day to save an extra trip to Abilene and they worked it out. They gave me and a fellow employee a ride to where out meeting was and then called me as soon as the vehicle was done. I feel that they went above and beyond to make things work with my schedule.


New Tires and Alignment

4.8
Christy on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professional.


Body Work/Oil Change

5
rstmom on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time and they were even able to do an oil change for me before I picked it up. Great experience!


Emergency

5
rita couture on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again.


Customer service and timely completion

5
Beverly Bennett on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On 17 October 2016, I took my car in because I was having battery issues. I did not have an appointment. Chuck Loader took care of me immediately. I was able to wait while the service team determined what the problem was. I was advised that I needed a new battery. I gave permission to replace the battery. My wait was reasonable especially considering I did not have an appointment. Thank you Chuck for your excellent attitude. It is always a pleasure to deal with this service team.


Always a pleasure

5
gigi on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It is always a pleasure doing business with Holms. They offer old fashion excellent service which is a rarity. Someone was sent to pick me up so I could drive my new car home. They took the time to show me how to use some of the technology and sat up my cell phone on Bluetooth and set up OnStar.


Very friendly, personable, and accommodating

4.4
Mkboltin on 11/06/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

We had excellent service from beginning to end from everyone we dealt with. They gave us a good deal on our car and we were very impressed with the extended warranty options.


My review

5
jenniferlrn on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They made me feel very welcome the minuet that I walked in the door. They were all so knowledgeable and answered all my questions and if they weren't sure of the answer they would go find someone who would know. They gave me a fair price for my trade in and took my old car even though it wasn't worth hardly anything.


Even after moving out of state, I give my business to Holm.

5
zil22 on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family started buying our vehicles from Holm over ten years ago. I'm constantly impressed by their memory; I can call out of the blue, and they will remember who I am. I never feel pressured by their sales team; they listen to my likes and dislikes and give me straightforward answers to questions. Jeff Holm has been great to work with during my most recent purchase. He has been very flexible and willing to go out of his way to make sure I am well taken care of. Pat Magee is always patient and personable as well. He talks me through my all financing questions and ensures that I'm completely confident with my purchases.


Recall Notice

5
Judy Clausen on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Their appointments are quick and their service is excellent. Chuck Loader is very friendly and courteous.He is always willing to help and explains what is going to be done and how long it will take.He is a great addition to the service department.


11/04/16

5
SAO on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always treated with courtesy, friendliness & excellent service! Could go to the local dealer, which would save mileage & time, but don't mind the drive to Abilene because I know I'll be pleased with the experience.


Great Service

5
janicehh on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled an appointment to have my car serviced and thought it was on Friday but email confirmation showed Sat. When I called to check it was on their books as Sat but Jamie told me to bring it up and they would work it in. I was expecting to have a longer wait but it only took them about 45 minutes to change oil, rotate tires, and do the inspections. I always get very good service from the team in the service department. They always treat me very well.


NEW TIRES

5
Rebecca on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Shopped all over Saline and Dickinson Counties for new tires.I knew they would be expensive so I wanted to get the best price. Im not married and I dont know alot about tires so it was confusing.When I called Holm and priced some tires they gave me a price but said they would match a lower price if I found one. I found a lower price so called back and talked to Brad Signer in parts. He was very helpful and spent some time on the phone with me.Since I found a price about $50 less than theirs I really didnt expect them to honor it.Brad said they would and even printed the info off the computer for me regarding the lower price.I didnt know how many tires I needed so he told me to bring it to the service department, which I did. I was helped there by Chuck Loader who also checked on the lowest price and matched it. He also checked my tires and showed me why I needed 4 tires.He also saved me money on the alignment by finding a coupon.My experience with Holm was very positive and I plan on being their customer in the future.


Oil Change becomes a bigger issue

4.8
Ethan on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

For the past 6 years I've taken my vehicle to Holm Automotive and requested the help of Chuck Loader. He is a very helpful consultant that is always looking for ways to help make sure my car is running well and able to get back out on the road quickly. Most recently, I took my car in for an oil change and he contacted me and said I needed new brakes and tires in addition. While that wasn't great news, Chuck took an extra step and was able to save me some money by price matching the tires. I've always felt like Chuck and the rest of the staff there at Holm Automotive are fair and want to do the best by me. They truly care about their customers.


oil change/tire rotation

5
Chevy lover on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been dealing with Holm Automotive for over 20 years and always find them courteous, professional and very helpful. We always buy our cars from Holm and get great deals and exceptional service in all areas. We appreciate that they follow up after the sale and work with us.


Great experience at Holms

5
JB Allstars on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, they are very up front with you on the expense of what is going to be done to fix your vehicle. They get it fixed in a timely manner. Pam up front is a delight to work with on the money side of things. That's the reason why I keep getting my service work done at Holms. Keep up the great Team Work!!!


Excellent Service

5
RN87 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent all the way around from the staff to the service department. They are very friendly and take the time to explain everything to you. Very satisfied with the overall experience.


A Great Service Experience

5
six300 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our vehicle had an issue that required prompt attention. Chuck was very understanding and worked us into the schedule very quickly to ensure that our needs were met. During the two days that our vehicle was in for service, Chuck was in contact with us keeping us updated on the process and when we could expect our vehicle to be ready. I'm very pleased with our experience with the service department!


Fair, no hassle, works with the buyer

5
chevylover on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have returned to Holm Automotive each time we have wanted to trade for a new or used vehicle for many years. Our recent trade was for a leased vehicle instead of ownership. Jeff Holm explained the new process and answered any questions we had. We feel we were better with a lease rather than buying a car. Jeff was diligent in searching for the kind of car we wanted. We are happy with the trade in and the second Equinox we now have in our garage. Corey Neufeld took the time to explain any questions about finance since the lease program was new to us. We plan on making out next trip to Holms in Abilene when we feel need a different vehicle. We know they are a fair and friendly dealer. We know of no better.


Great team to work with :)

5
jacque082457 on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Eric made everything run smooth and on my time schedule. Pat always makes the paper work easier. :)


A great team to work with :)

5
jacque082457 on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric made everything go so smooth for me on my time schedule !! They truly make you feel like you are appreciated. Pat always makes the paper work go smooth too. :)


Excellent Experience

5
Sharon on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our first service appointment was an excellent experience....it could not have been a more friendly and informative appointment. Besides the routine appointment, we had a question and the service consultant did some research to see how to fix the problem. Our only issue....when we picked up the car there were a couple of grease spots on the passenger seat and passenger front door. I was able to clean them up easily.


Always a pleasure, looking out for you

5
murphygcs on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Easy to work with, not pushy at all. Trying out a lease, we'll see how it goes. Very flexible about working around your schedule.


First visit but won't me my last.

5
Enclave lover on 10/30/2016

Overall Experience: 5.0

This was my first time to deal with Holm auto and with Hunter. Both turned out to be very good experience. We knew we wanted a Buick Enclave and when we got to Holm and found the selection was amazing. They had both 2016 and 2017 models to choose from so it was one stop shopping and Hunter was very easy to work with. We were in and out in less then 2 hours and we are very happy with our purchase.


Best Service during the sale and after

5
leannd on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience buying my car and the service after has been wonderful. I let them know if I need something and anyone of the staff will help take care of me.


2015 GMC Terrain SLT

5
DaniGMC15 on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I first started looking for a vehicle, I was more into a car.. then trucks.. back to cars.. then to an SUV. Hunter stuck with it the entire time and accommodated to my crazy schedule so I could drive each vehicle I was considering until I found the perfect one. Hunter is incredibly easy to work with and not the "stereotypical salesman", he went above and beyond expectations to help me find the right vehicle for me. I would recommend Hunter to anyone ready for a new ride. I'm so excited to tear up the streets in my new Terrain thanks to Holm Automotive and all of Hunter's help!


Quick, easy, and knowledgeable

5
Jesse P on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in and was greeted with a big smile and friendly attitude by Carson who proceeded to resolve the issues I had knowingly and unknowingly.


Friendly, Courteous, Knowledgeable

5
SueBlueDriver on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 4th vehicle I've bought from Holm Automotive. I really appreciate the time and help that Jeff gave me in selecting my car. I know that I can rely on him for any questions that I have since buying my new car. He even took the time to give me a follow up call to make sure everything was going ok.


Trust only Holm Automotive.

5
D. Froom on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you want the best, go to Holm Automotive. You want great service, go to Holm Automotive. If you want to feel like family, go to Holm Automotive. You can really enjoy waiting for your services and repairs in their comfortable waiting room. They are the best!!


Courteous, knowledgeable and careing

5
davidgares on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jamie Avers always makes me feel welcome and cared about. He looks out for me and goes out of his way to help. Knows my vehicle and needs. The dealership (Mindy Thorson) sent me a message before I even realized from OnStar that there were recalls on my vehicle. No matter why I'm there folks are always ready to go out of their way to assist and are not pushy, but are very helpful and friendly. WHOAA Holm!!!


Good experience!

4.5
Debra S. on 10/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was very thankful that Dave assisted me in purchasing my 2010 Ford Explorer. He was friendly, knowledgeable and courteous as was the receptionist, Kim!


Service Department

5
M&M road worker Supr. on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck Loader service consultant did an excellent job of getting our car in and fixed in a hurry thus getting us back on the road and back to normal. This is not the first time we have used Holm Automotive and won't be the last. Thank you Chuck----Martin and Melissa Tannahill


Great job

5
Galen E Davis on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Took my Toyota Tacoma to Chuck for tires and alignment. He got me a great deal on new tires and worked around my schedule to get everything taken care of.


Once again I had a wonderful experience

5
jhawk5443 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck Loader always takes very good care of me. He gets me an appointment that works out best for me and he makes sure that I'm in and out very quickly. He always tells me what they are doing and he doesn't try to sell me something that I don't need. He is very friendly and courteous and I never worry about the work being done going wrong. I always have a very positive experience at Holm's and I would recommend them to anyone.


Great people

5
bgtoolman on 10/28/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We broke down with a Dodge Motorhome and even though they could not assist us with the repairs they helped in everyway possible to call others, put the computer code sensor on the unit to help diagnose the issues and showed a strong caring attitude about our dilemma as strangers from miles away . This even though we would never buy a car from them because of our distance . There was nothing to gain but to help those in need. We interrupted their busy day with no promise of any revenue but they stopped and helped. Chuck Loader, Kim Bacon, and Pat McGee were all caring and helpful until we got on our way. Great people that I would recommend doing business with every day. Thanks again for caring.Jack Jones Bowling Green, Ohio


Love Holm Automotive!

5
Chevygirl on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Like always my service visit was great! The guys are always awesome and take good care of me. It is such a blessing to know I can trust them and they will always be straight and honest with me. Everyone there is so friendly and personal from the mechanics to the parts department and every employee that greeted me in the waiting room. Always enjoy my visit.


Great service experience

5
julie on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Chuck Loader and his terrific service guys took great care of me last week after they discovered a few problems with my car when I had it in the shop for an oil change. Chuck helped me prioritize the repairs, found the most affordable parts options, and arranged for a loaner car for me to drive. As always, Chuck and his guys are doing everything they can to keep me safe on the road!


Great

5
jsilhan on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like dealing with Eric he knows me and what I might like, I didn't directly work with Jaime and Chuck this visit but have with many other visits and like working with them. Thanx


Excellent buying experience

5
Jason White on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought my second vehicle from Holm Automotive. They are low pressure with awesome service. I always feel like I get a good deal and they work hard to get us the best financing as well. I definitely will buy all my vehicle's here from now on, no reason to go anywhere else.


It was so easy!!

5
sooner on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Altwegg, my salesman, got right back to me immediately and I bought the car over the phone. I bought a 2012 SRX Cadillac. Corey Neufeld, the business manager, got my loan and all other paper work done in an hour!! They are the best!!


Service Department

5
Jan Kolzow on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were greeted promptly when we arrived. We had a few questions that the department checked out for us. Their findings were explained and choices were given. We were very satisfied.


Great Sales Department

5
azgocke on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Holm's sales department was great. They accommodated our every need without delay. We let them know on a Friday what we were looking for, they showed us what we wanted on Monday and signed the papers on Tuesday. Our salesman, Chris Eckert, was very courteous and professional and easy to work with. Our financial officer, Pat, was also very professional and knowledgeable regarding that end of the total process. Thank you


Excellence service

5
wanita4567 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service is excellent. Chuck Loader is always friendly and explains exactly what work willbe done and the cost. They are very efficient and dependable. Every visit is always quick andeasy. We recommend Holm Automotive to everyone who needs service and or car.We have been going there for many years and wouldn't think of buying a car from any placeelse and always have all our service done there. Its good to be able to trust someone withyour car.


Great Customer Service

5
fagan1970 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Took my car in to have repair work completed Dede and her staff went above beyond to get my car in and finished. They are very professional and extremely courteous Dede called to let me know that my car was finished and stayed late so that I could come in!!! I will be back!!!


Brad was a lifesaver!

5
Adel7860 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We lost our car key's and was in a state of panic! After 3 days of searching all it took was one call to Holm Auto and Brad in their parts department took our worries away! He had key's made for us in less then 10 minutes! We were so thankful for all his help and we were back on the road for less then $20.00. Thanks Brad!


Great service and experience

4.8
Jcrippen on 10/20/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to the dealership to have repair work performed on my vehicle. After speaking with Jerry Keck my wife and I decided to trade our van in and purchased a new one. Jerry worked with us on picking the van we wanted and helping us with getting the most from our trade in. Corey was very helpful in assisting with securing the loan with a great apr. I


Great service!

5
js1210 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always, Chuck does nothing less than taking care of his customer! I know that I can always count on him to take care of me on a professional basis He has great customer service and get things done fast! He's the best!


Vehicle Service

5
cyndyt on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I took my car for warranty service (didn't buy from them), Chuck is amazing!! I live in a different town so they gave me a car to drive while mine was being serviced, and delivered my car to me when it was done. I will definitely buy my next car from them!


Great vehicle purchasing experience

5
Craig Bourne on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used vehicle and my experience was outstanding. Jerry Keck in the sales department went out of his way to accommodate me in test driving the vehicle and Corey Neufeld in the finance department did a great job as well. Both provided excellent customer service.


Vehicle service

5
Kerrie Powell on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck always takes good care of us each time we come in to have our vehicles worked on. He is always friendly and makes sure we are satisfied with our service.


Great place to buy vehicles.

5
J. M. on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris Eckert did a superb job helping me with making a choice of which vehicle was right for me, was very patient and answered all my questions; and was very helpful in getting me acquainted with the features on my new Envision. Pat Magee was very efficient in preparing the necessary paperwork and so helpful and knowledgeable in aiding us in the transfer of my old car to my daughter.


Always Great

5
lancegantenbein on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You guys are the best.


Usual great service

5
jilly59 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me!


Service That Does Not Disappoint

5
Pat on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name.


2016 Chevy Spark

5
lynnde on 10/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Holm Automotive came thru for me when I was dire need of a vehicle. They went above and beyond. I couldn't thank them enough for what they accomplished for me.


Service done

5
PaulaC on 10/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My mother and I both had oil changes this past week. We both were very pleased with the service. I was also very impressed with the clean surroundings and pleasant staff.


Great Customer Service

4.5
Jennifer Cross on 10/11/2016

Customer Service: 5.0 Overall Facilities: 4.0

Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service!


My mother and I both had excellent service.

5
Cook,Paula on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also enjoy the clean surroundings and the pleasant staff.


Consistent and friendly

5
Corey and Jan on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down to earth and not pushy like other dealerships we have been to over the years. On top of our positive experiences, when it comes to oil changes, tire problems or recalls, they make it convenient - they will come get the car, leave you a loaner and bring yours back when done. This is a valuable service and time saver for a busy family.


Great Customer Service

5
TJLSAC on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service!


VERY GOOD

5
Lindsey Rindt on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and knowledgeable. They know what They are doing and if there is any problem they will work to fit your schedule!! Very nice staff


Great Customer Service

5
donaldlam on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pam and team did a great job getting our vehicles to us in a timely manner. Communication was great and prompt. Will continue to do business with!!


Consistent and friendly to work with

5
thumper67487 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down to earth and not pushy like other dealerships we have been to over the years. On top of our positive experiences, when it comes to oil changes, tire problems or recalls, they make it convenient - they will come get the car, leave you a loaner and bring yours back when done. This is a valuable service and time saver for a busy family.


Quick accurate service

5
Janise on 10/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Customer Service.


Quick accurate service

5
Janise on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Customer Service.


excellent

4.8
Cindy Ahlquist on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the minute i pulled onto the lot and walked into the door everyone was very friendly, courtious and professional. Michelle was awesome in working with me, very helpful and willing to go the extre mile for us to make the purchase of our vehicle happen.


Great Service

5
Anita Hummel on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, clean facility, fast service, located in my hometown, I already come to twon for other services so it is easy to use this location.


Above and beyond customer service

4.8
36812sthm on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Greg Bilderback and Rick Vandecreek went above and beyond to make my day. I travel 4,000 miles a month and have limited time to get my car serviced. With their dedication and flexibility my car is now road ready, and I am able to perform my job immediately. I Can put my trust in this team!


Great car buying

5
Jeffrey S Wenger on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2015 Chevy Malibu today from Hunter. Very nice car and great service as always. Corey did a very good job finding me a great loan.


Trust.

4.8
deedeedk2211 on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I feel I can trust any of the service staff to give me the best advice and help in making decisions about the maintenance of my vehicles.


my car

5
patch26 on 10/07/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I'm in my 50's and single. I had no credit history, therefore no one would finance a car loan for me. The guys at Holm Auto worked hard getting payments I could afford, and the finance company would accept. After 3 long weeks of trying every car dealer within a 100 mile radius, Dave and Corey contacted me from Holm Auto. They had worked very hard, crunching numbers and working with the finance company and I, so I would have a dependable vehicle to replace my old, money hungry car. Pat helped me thru all the paperwork and I drove home in a brand new vehicle that I'm going to enjoy for a long time.


Exceptional

5
Gardengirl on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have dealt with Holm for the past 20 yrs. Always enjoy dealing with the sales person mainly Hunter and all the service people at Holm.


Great Customer Care

5
jrk on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A routine visit to take care of scheduled maintenance turned into an adventure when tornado sirens sounded. Holm Automotive staff immediately led customers to shelter and kept us updated on weather conditions. When the all-clear sounded, my car was promptly taken care of. I appreciated the explanation of service provided by Chuck Loader and his courteous, friendly approach!


Body shop excellent

5
none on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent awsome great!!!!!!!! would recommend to one and all. 25 works is too many when all you want to say it was GOOOOOD. thanks you


Service

4.8
chevydriver on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We needed two new tires and couldn't find any place that carried our needed tires except for Holm Automotive. When we called they were booked solid for the day but offered to squeeze us in same day. Great customer service.


Customer Service

5
cruze on 10/04/2016

Overall Experience: 5.0

Chuck works with my schedule to get my car in for oil changes. Good Customer Service. I work out of town and it makes it nice to have a evening that they are open late.


Best ever! If you want good Chevy you need Holm!

5
Joel Spurlock on 10/03/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

On more than one occasion I have sought services through (very) local and even national GM resources, only to be refused, let down, turned away, and disappointed. Then I found Holm Automotive. It is a 30 mile drive to get there but worth every mile. Every time I walk in the dealership I am met by professionals who seek to provide me with what I came for. From the service counter, parts counter, and body shop they have all jumped through hoops, at little or no profit, to meet my demands. If you want good Chevy you just have to go to Holm. Specifically Greg Bilderback, and Andy in the body shop. This was my review I placed on Holm's Facebook page.Thank you for providing central Kansas with a REAL dealership to represent Chevrolet. I have restored a '55 Chevy 3200, a 69 C10, a 86 Blazer, a 84 El Camino, and could rebuild a SBC with my eyes closed. I was overjoyed to return to Chevrolet when the Volt was created. I do not regret my choice and Holm is largely to credit.Thanks,Joel Spurlock


Used Car Purchase

5
Equinox on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would recomend Holm Automotive to anyone. Have dealt with them for many years. This is thesecond car I've purchased, and was treated like I was the only customer they had. They were kind and helpful....It made the expense of having to get another vehicle, not quite so stressful.I thank them from the bottom of my heart. They are all professional in every way.


Great Customer Service

5
tlgarcia1971 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like most work the normal day hours that the dealership is open and was not able to get my car to the dealership. Chuck arranged for my car to be picked up at my place of employment and had a loaner / rental dropped off to drive while they serviced and did some warranty work on my car. When it was complete they delivered it back to my work and picked up the dealer loaner. I appreciate this personalized service and is a reason I continue to buy from Holm's and have all my vehicles serviced and repaired there.


Great Place

5
Truck lover on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department works fast, does great work and everyone is very friendly. The employees remember your name and treat you like you are important.


Great Service on all my vehicles

5
Terrain on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Overall Experience: 5.0

Kit and Steven always make sure to do a great job servicing and making any needed repairs on my vehicles. The quality of work and their feedback ensures me the job was done right.


Service

5
Roberta432 on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's nice to have scheduled appointments and have such short waits to get our car serviced at Holm Automotive. Chuck Loader is always great to work with.


Coming home to trade

5
Angely on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have moved to New Mexico recently and had been trying to upgrade our pickup. After about 3 months of unsuccessful attempts, we were back in Abilene on business. I called Michelle at Holm Chevrolet and told her what we were looking for, the following day she texted me that she had found the perfect pickup for us!! It was everything we wanted and even the color! She is fabulous to work with. Everyone we met there was so helpful!My son lives in Denver and has come back here to trade twice!! Thank you Michelle and thank you Holm Chevrolet for a great pickup buying experience!!!


Friendly and knowledgeable staff!

5
Amber1976 on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at Holm's. They have a very friendly and knowledgeable staff. They took the time to answer all of our questions and followed up with me once the vehicle was repaired.


Used car purchase.

4
Kent Funk on 10/01/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Jerry Keck and the rest of the staff were very professional. The entire purchasing process was well organized and fairly priced. They maintain a good selection of quality inventory.


Great service at reasonable prices

5
Seadog1 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always take my car to Holm for service. They are fast and the price is very good. Chuck is friendly and professional and keeps us up to date of the status of the car as well. Highly recommend.


Professional- outstanding service.

5
Schoenrock on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife needed new tires and Jamie Avers went above and beyond to work around our schedule and deliver a fast, high quality job quickly and at a *very* fair price. I highly recommend them.


Buick Encore

5
cheril1958 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family has purchased vehicles from Holm Automotive many times and it has always been a good experience. I would recommend this dealership. I really am enjoying my new vehicle.


Best dealership & staff in the country!

5
Linda on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my husband's car in for an oil change and even though he did not purchase the car there, they took care of everything and treated me great. I have purchased cars at Holm's in the past and have always been very satisfied with their sales, service, and finance people. The entire staff is friendly and always ask if I need help or can assist me in any way. I tell all my family and friends, if you need a great place to purchase as vehicle, go to Holm's.


was a awesome

5
kathyryan on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

had my oil changed there. they are very friendly and nice I will defiantly be back. I always love going to holm automotive they my favorite place to go.


Great dealership

5
Smadge04 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled a service on my 2014 Cruze for 15 Sep 16.When I arrived for my scheduled service I was greeted with a smile by Chuck and he was very courteous and professional got me checked in right away. When they were finished with my vehicle Chuck explained everything they did and pointed out some things that might be needed at the next service.


Nice Place, Friendly People

5
Matt on 09/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought my first car from another dealership at the beginning of 2016 and was in love with it. A few months later I was t-boned on the highway and it was totaled. I found a similar car at Holm. They showed me another car of the same model, but brand new. They even went out of their way to get me a great deal so I could pay similar to what I had before. When I was at the dealership, I was immediately greated and taken care of. The inside was nice and clean, and the staff helpful and pleasant. I will definitely be returning to Holm for my service needs, and will be sure to recommend them to anyone I know in need.


GREAT Service

5
Tahoe guy on 09/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Schedule service on line, show up, and you will receive courteous and prompt service and quality work. The work on my Tahoe was expect to take about an hour and I was out in 40 minutes. Chuck Loader handled the visit very professionally and efficiently.


Great customer service!

5
Jan W. on 09/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had sudden indicators today, Sep 27, that my battery was failing, and I called to see if I could be worked in for a new battery. Without any hesitation, I was told to come on in; and I was taken care of while I waited. My mind was definitely put at ease knowing I didn't have to be concerned about getting stranded somewhere. Thanks so much, Jamie and Chuck--you guys make a great team!


Brand New Car

5
Matt on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my first car from another dealership at the beginning of 2016 and was in love with it. A few months later I was t-boned on the highway and it was totaled. I found a similar car at Holm. They showed me another car of the same model, but brand new. They even went out of their way to get me a great deal so I could pay similar to what I had before. When I was at the dealership, I was immediately greated and taken care of. The inside was nice and clean, and the staff helpful and pleasant. I will definitely be returning to Holm for my service needs, and will be sure to recommend them to anyone I know in need.


Very efficient service department

5
dfritch on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schedule service on line, show up, and you will receive courteous and prompt service and quality work. The work on my Tahoe was expect to take about an hour and I was out in 40 minutes. Chuck Loader handled the visit very professionally and efficiently.


A wonderful way to buy a Tahoe

5
Bobber16 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Holm did a great job of finding us a Tahoe! He was quick at getting the information to my husband. Jeff was very helpful to me in demonstrating the capabilities of all the features of the vehicle!


Great customer service!

5
Greatful Customer on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had sudden indicators today, Sep 27, that my battery was failing, and I called to see if I could be worked in for a new battery. Without any hesitation, I was told to come on in; and I was taken care of while I waited. My mind was definitely put at ease knowing I didn't have to be concerned about getting stranded somewhere. Thanks so much, Jamie and Chuck--you guys make a great team!


A great place to buy a car!

4.8
Happy Customer on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Holm Automotive consistently provides me with straight talk and good values. Their word is good and they have never left me feeling disappointed. Overall great buying experience.


Great Service

5
Carol on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was wonderful. Once I decided on the vehicle I wanted they made everything so simple and the paperwork was done quickly and painlessly.


Service area

5
Linda on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were just passing the abiline exit when we had a tire blow out. We just made it to the service door when the tire went completely flat. The serviceman Greg. bilderback was all smiles and assured us he could take care of the problem quickly and that we would be back on the road in no time. Since we had an odd tire size that they didn't carry he would be glad to get one from junction city in less than 30 minutes. He knew we had a special family event in a short time in Kansas City. In less than an hour we were happily on our way. As we waiting in the waiting room we were offered refreshments. All associates that passed us by always had a smile on their faces. That just tells me it would be a good place to work where people liked this job. This dealership as a great team !!!


Can always find the right vehicle, at the right price.

5
Sandy Spani on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff Holm helped us find the right truck, at the right price and was very easy to work with. I actually bought one of my first cars from Jeff in 1976, so this speaks highly of his ability to keep customers coming back.


GREAT HOLM TEAM

5
Carol on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was wonderful. Once I decided on the vehicle I wanted they made everything so simple and the paperwork was done quickly and painlessly.


Smooth Buying Experience

5
Terrain on 09/24/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Holm Auto found the vehicle we were looking for, performed requested touch up details to the vehicle prior to delivery, and made it a pleasant experience.


BEST OF THE BEST!

5
mcmiii on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Just want to take a minute to rate my recent experience at Holm automotive. This was a very smooth process from beginning to end. More specifically I would like to give high praise to Jeff Holm, Corer Neufeld. Both where professional! I had been looking to upgrade my 2005 corvette for the past few months. I gave a call to Jeff Holm and he keep both eyes out looking for a new corvette . Jeff Holm Gave me a call and said come take a look at this 2014 stingray and take it for a test drive! I came over and fell in Love with the color, took corvette for a test drive and made the deal its mind! Jeff Holm & Corey Neufeld both are trustworthy, listened to me, quick and painless, clear communication, No Games, final price was exactly as negotiated, Professional and polite. Holm Auto Motive is and will be #1 for all my auto needs


Another great experience with Holm Automotive

5
cjstarmail on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed a vehicle in short notice due to a collision and Jeff Holm was able to find a replacement for us that had all of the options we desired. We have dealt with Holm Automotive for a number of years and Jeff Holm has always been there to help us with whatever we needed. I also want to add the service center has consistently provided quality repair work.


Jeff Holm worked with us and found our vehicle

4.8
Roland bird on 09/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeff was excellent with us, my wife was pretty much set on what she wanted. He took the time and found the suv for her. Will look forward to dealing with them in the future. This is the 3rd vehicle we have bought from them. Thanks to all at Holm auto.


Personalized service was great

5
kevin on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Holm Chevy because they are our local dealer even though we wanted a Chrysler minivan. Their team worked to find us a great model at a fair price. We were very pleased.


Thanks!

5
Patricia on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped off Interstate 70 with a low tire light and was immediately taken care of. Salesman also inquired if I was in the market for a vehicle.....very smart!


Needed maintenance and new tires and small problems.

4.8
phillip w gerdes on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had water slushing inside my rear passenger door, They fixed it, a clogged drain, it must have been dog hair. The passanger side mirror stopped folding in when the switch was pressed, they fixed that at no cost. Chuck kept me informed on the progress of my truck while I waited. A nice thing to do.


Last minute service

5
KelseyK on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed an oil change and happened to be coming to Abilene for a couple of hours. Mindy and Chuck were able to work me in with no problem. Great service and price.


Genuine customer service

4.8
Donise Peterson on 09/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dave Surritte went above and beyond in helping us in our car purchase. We actually finalized the sale while tornado sirens were blaring, so he drove to our house the next morning to help teach us all the bells and whistles. Everyone in the office was very friendly as well that we visited with during this experience. Highly recommend!


quick, efficient, and professional!

5
M TEASLEY on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a new car battery on my Toyota Avalon. Rather than drive 25 miles to the Toyota dealership, I called Holm Automotive. I called at 5 p.m. and got an appointment for the next morning. They already knew that they would need to procure the battery from a local automotive parts store, as they don't stock Toyota items. That didn't prevent them from giving me an almost exact estimate of the cost and also promising the care would be ready by lunch. The cost was indeed spot on and the car was ready at 10 a.m., 2 hours early.I will definitely go to Holm Automotive in the future.


Repair to truck

5
Tim S on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great help and advice. My suggestion of problem was welcomed and acted on quickly and friendly. Chuck and Jamie are always welcoming and busy at the same time. But always make/find time to share.


Excellent service every time. Fast and friendly.

5
Melissa on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Chuck Loader my vehicle was in and done within an hour for it's oil change. As always, they take very good care of their customers!


First Oil Change

5
Kellie on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Chevy Colorado was due for it's first oil change. Chuck got me an appointment for the same day, one and a half hours later! Customer service was excellent!


Routine service before vacation

5
Sheryl on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were ready for my appointment when I arrived. I had a list of items to check!!! All went well, and promptly. I'll be back for the next service.


Always Professional Best!

5
Janet K on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always a great visit! Tires rotated, oil change and front brake pads! I appreciate that Holm Auto checks out everything for safety as well as service needs.


Best service around

5
Les Richards on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck Loader has always done a great job. He always is helpful and very knowledgeable. Very friendly too. I have always been able to get worked in at my convenience Would recommend to everyone.


Did a great Job!

5
ABlack on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They made it easy for me to do the paper work and helping to find a car in my budget. They did a great job with my busy schedule. Going the extra mile for me for my first big car purchase. They made it easy!


What a Car Dealership SHOULD Be.....

5
LKnNJ on 09/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome dealership...top to bottom. We have purchased, leased, and even rented vehicles here. Nothing but good experiences. Eric Altwigg has been a pleasure to deal with over the years and we feel he has always been a solid professional in working with us. We have been TOTALLY satisfied with our purchases at Holm Automotive with Eric. Same goes for service...Better than any dealership I have ever dealt with. They go above and beyond to treat you right...before...and AFTER you purchase a vehicle. Well Done Holm Automotive, Well Done! LKnNJ


Awesome dealership!

5
LKnNJ on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome dealership...top to bottom. We have purchased, leased, and even rented vehicles here. Nothing but good experiences. Eric Altwigg has been a pleasure to deal with over the years and we feel he has always been a solid professional in working with us. We have been TOTALLY satisfied with our purchases at Holm Automotive with Eric. Same goes for service...Better than anyone I have dealt with ever. They go above and beyond to treat you right...before...and AFTER you purchase a vehicle. Well Done Holm Automotive, Well Done!


City girl, treated right

5
City girl moved to small home town on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A woman, from a huge city , from way up north, I expected to be drug through the ringer. I was not.. My problem was assessed ( covered under extended warranty) they didn't accumulate more problems to make more money. Very happy with Chuck Loader from introduction, assessment, payment process, and exit...Thank you Chuck.


Service Review,

5
James S. Melton on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very courteous staff, customer oriented and masters of time management. I personally have never seen a better dealership maintenance section, get you in and out very timely. I would not trust the maintenance of my 2 Chevrolet Vehicles to anyone else


Great Service

5
TJ on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The service department was very helpful. Had to have a turn signal light changed and need to make an appointment for an oil change. They changed the light and when I went to leave, they notice that the water pump might be leaking. They took care of that when they changed the oil. As I was making a trip to Kansas City the following day, I am so thankful they noticed this or I might have been stranded along the highway some place. Thank you Greg Bilderback, Chuck Loader and Jamie Avers.


Awesome Service

5
kgood on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holm Automotive is the best service department around. Chuck is always very helpful and I know that my car is fixed as soon as I leave.


Superior Service Department

4.8
Denice Hageberg on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have purchased my equinox from the dealer ship in 2012. I have taken it back for routine services. Jamie Avers had detected an issue with my vehicle and explained to me I detail what had happened and that it was under warranty. I live 45 miles away so he allowed me to take a rental car home for the weekend. Everyone has always treated me with a warm welcome, honesty and respect.


Service

5
Bonnie on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Truck broke down on Freeway and they sent a tow truck to pick me up, Chuck Loader was absolutely great, they didn't have the part I needed so they ordered it and Chuck gave me a loaner car to drive to the hotel and go sight seeing, he also called the hotel for me to make sure there was a room. Then when the part didn't show the next day, they apologized and felt really bad, When the part finally arrived they had my truck done in a few hours and they even gave me a discount on the part. This dealer ship cares about their customers. Thank you all so much


Great

4
Kreyer09 on 08/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I was not really in the market of looking but saw the vehicle online and really liked. Eric arranged to get me the vehicle since I lived out of town even on his day off! This was a quick process and he was very easy to work and communicate with. It was an overall great experience.


Jeff Holm and Corey were great help. Thanks!

4.8
Lindas123 on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would recommend Holm Automotive to anyone that is looking for a vehicle. Jeff Holm was wonderful to work with, very caring of my needs. Corey was great with explaining financial part


Bebe got it done.No problems.

5
Ruby on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The part under my front bumper came loose. It was fixed within the hour. I was made comfortable when waiting. Good service and Great people!!


Chuck is the MAN!

5
Michael Brownell on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called late Thursday afternoon, my Chevy Cruze was acting up. Chuck had it in the shop, fixed the problem AND had it serviced within and hour and a half on Saturday morning.


Great Customer Service

5
Don on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had to jump start my car this morning, drove straight to Holm Automotive Center. The service manager, Chuck Loader, met me at the door and listened closely to my interpretation of the problem. Chuck took the car into the shop, without an appointment, and found the problem. Chuck verified that the issue would be covered by the warranty and proceeded to make the fixes. While the car was being repaired I waited in the very comfortable lounge area that Holms Automotive has. I was in-and-out very quickly, I didnt spend a dime and my car is working greatI can highly recommend the Service Department at Holm Automotive Center in Abilene, Kansas


Great to work with!!!

5
D and M on 08/26/2016

Friendliness: 5.0 Overall Experience: 5.0

Jed did an excellent job of helping us find a great car!!! There was great communication while we were trying to decide what car would work best for us.


The service dept does an excellent job

5
Karen Lantz on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was very user friendly. Chuck always does a great job, from the day we purchased till current. I will probably never shop at any other dealership.


Car serviced.

5
Connie Bentz on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck is always friendly and knowledgeable and explains everything that they have done to our car. Very professional in everything he says and does. He always knows us when we come in.


Buying Cars

5
ckulas1 on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have bought several vehicles from Holm automotive. It started with my parents buying cars there and they always felt like they were well taken care of and not taken advantage of. So when it was time for my husband and I to buy vehicles we went to Holm as well. We appreciate their genuine-ness, honesty and no pressure sales approach. We recommend them to others as well. Two of our grown children have bought cars from them as well. Eric Altwegg has taken excellent care of our family for 25 years, and we look forward to working with him again.


Great Experience!

5
DbBrown on 08/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership!


Return customers

5
ckulas1 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought several vehicles from Holm automotive. It started with my parents buying cars there and they always felt like they were well taken care of and not taken advantage of. So when it was time for my husband and I to buy vehicles we went to Holm as well. We appreciate their genuine-ness, honesty and no pressure sales approach. We recommend them to others as well. Two of our grown children have bought cars from them as well. Eric Altwegg has taken excellent care of our family for 25 years, and we look forward to working with him again.


Great people to work with.

4.6
Tchermak on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The people at this dealership were great to work with. They are very considerate and helpful. Everyone, even those who weren't involved in the deal were very congenial.


Not pushy, they stay within the price range you ask for!

4.8
DbBrown on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership!


used pickup options wanted

5
tschmidt on 08/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I liked the used Ram pickup Holms had on their lot but wanted running board and brake control on the pickup. The deal we agree on was to add the options to the truck. They install very good quality running boards timely for our vacation trip and had the brake control added when parts became available.


Service

4.8
Gator on 08/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Greg,Chuck and Jamie were all very friendly with an overall knowledge of Chevy products and services. At the same time looking forward to presenting service and products that may in the future be needed for my automobile i.e. tires.


customer service

5
customer on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It is easy to say it all in one short sentence. "This is the way a dealership should be run" I had the same great experience with the staff in the body shop and sales department.


Best dealership in Kansas, or Colorado!

5
DenverCarGuy on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After falling in love with a car while visiting Abilene for the weekend, I was pleasantly surprised by how easy it was to buy a car from Holm Automotive! Everyone in the dealership was friendly, and it was easy to feel relaxed. Jed had everything ready for me before I walked through the door the day after I saw the car on their lot. He was helpful through the entire process, and adept at explaining a few features I wasn't familiar with. It was almost as if he had driven the car for years! He made sure I was comfortable, and in love, with my new car. I thought falling in love with the car was the only part of the experience I would enjoy, however, when I sat down in Corey's office I felt like an old friend! He was quick, in what I assumed would be a long, painful process. He made it easy for me to follow what was happening, and we shared some good laughs! I would recommend Holm Automotive to anyone from anywhere. I live in Denver, and I will gladly drive back for my next car! Thank you all!


Best dealership between Kansas City and Denver!

5
DenverCarGuy on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After falling in love with a car while visiting Abilene for the weekend, I was pleasantly surprised by how easy it was to buy a car from Holm Automotive! Everyone in the dealership was friendly, and it was easy to feel relaxed. Jed had everything ready for me before I walked through the door the day after I saw the car on their lot. He was helpful through the entire process, and adept at explaining a few features I wasn't familiar with. It was almost as if he had driven the car for years! He made sure I was comfortable, and in love, with my new car. I thought falling in love with the car was the only part of the experience I would enjoy, however, when I sat down in Corey's office I felt like an old friend! He was quick, in what I assumed would be a long, painful process. He made it easy for me to follow what was happening, and we shared some good laughs! I would recommend Holm Automotive to anyone from anywhere. I live in Denver, and I will gladly drive back for my next car! Thank you all!


Service

5
Jill Scripter on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck was very professional and my service was great. I was offered water and shown to the waiting room. My car was serviced quickly and I was thanked and walked to my vehicle.


Wonderful buying experience

5
Cheryl on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hunter was extremely knowledgeable and helpful. I felt he was honest and helped us get a great deal on a great car. We will definitely go back when we are ready to purchase again. Great customer service!!


Excellent Service Advisor, Mechanic and Service Manager

5
Jon on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My 2012 GMC pick up's engine was missing. Holm Automotive service manager got me in right away. Greg Bilderback was my Service Advisor. They identified the problem very quickly and let me know that there was a service bulletin out on the problem. They ordered parts and got a rental car for me.Jon


Took care of my emergency

4
Meredith Sleichter on 08/14/2016

Overall Experience: 4.0

I started my Monday with a dead battery in my car. I was able to use a personal set of jumper cables to get it started and drove straight to Holm Automotive. They provided me with a loaner vehicle to get me to work and my car ready to be picked up by 11:00 a.m.


Cheerful service

5
Sarah Geiger on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about cars, which I am, and he understands the importance of keeping the vehicle going. I actually look forward to working with this service department.


Truck

4.8
Clay on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a good experience buying my first vehicle at Holm Auto. Eric was great to work with and was excellent at finding a vehicle that fit my budget.


Auto service dept

5
George Taplin on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am extremely pleased with the service department. They make appointments, do the work quickly and have a very pleasant place to wait while work is done. The fee they charge is the least I have found in the area and the 5th one is free! Excellent service and very friendly staff.


"Great Service"

5
Robert Barta on 08/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car trouble by Abilene on our way to KC with the grandchildren brought us to Holm they were kind and set us up with a rental so we could finish our trip and checked out our car while we enjoyed our time with the grand kids. We were in the process of look for a new car so we had an idea of what we wanted we never felt pressured and tried out several before we found the right one for us. Everyone there was friendly and helpful!


Chevy Equinox-Holm Auto-Chuck Loader

5
Skycop61 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a sound in my engine that I assumed was a normal 4 cylinder sound. After running a diagnostic, he told me that my engine needed some work...extensive work. They got right on it...made sure it was covered under the warranty...and got it fixed in two days. It runs perfectly now, and the engine sounds like it should. They also hooked me up with a loaner to drive while they repaired my car. Chuck (and the staff at Holm) were absolutely excellent and kind. This is the way we all want to be treated as customers and as people. Thank you. I will be back. --Chris


Amazing and friendly!

4.8
Jessica Blair on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience with this dealership. If you're wanting people who take the time to make sure everythings perfect, that you understand everything, and not make you feel inadequate, this is the place. I'm only 22 years old and this was my very first auto purchase, safe to say I didn't have a clue what I was doing and was a little intimidated. I didn't need to be tho. I went in the first time on a Saturday and talked to two different people. Sales guy and financial department guy. Both were very friendly and didn't make me feel uneducated at all. In fact the financial department guy complimented me on the fact that I was asking great questions and seemed to know a lot more than most who come in. And not once did either of them make me feel unworthy or irrational for buying a practically new Cadillac at 22. Which to me is a very respectful thing. I had to think some things over and discuss with my fiance and parents so I didn't end up getting it that day. But I make an appointment for the Wednesday three days later. I came in, they had my Cadillac all shined up and looking pretty and we sat down and finalized everything. They also closed at 7 that day and were happy to stay later to finish everything as I didn't get there until about 6:20. Overall it was an amazing experience and encounter. The people there are all very friendly and I can't brag about them enough. Definitely a 5 star experience that I will be recommending to many others.


Car Repair

4.8
MAPS16 on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Due to a non working turn signal and my air conditioning stopped working, I made an appointment with Holm Automotive Center in Abilene. The worked needed to fix these issues was completed in an efficient and timely manner. Great customer service.


GREAT SERVICE!

4.8
Cheryle hardesty on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Arrived early for my appointment/ Chuck Loader got my truck in, immediately.prompt and courteous service, wanted to make sure I had no problems withanything else.


Oil change

5
pk on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed my oil changed because I was going on vacation. I forgot to make an appointment to get it done. I called the day before we were leaving and they had no appointments open. I talked to Jamie and he worked it in for me.


Least painful vehicle purchase

5
Fla Gators on 08/10/2016

Friendliness: 5.0 Overall Experience: 5.0

I saw a truck that I liked on the website, so I went in to look at it. Eric helped me out and offered to let me test drive it. I let him know where I needed to be on the finance side and they worked it to where I was comfortable to make the deal.


Seat Belt Cable Recall

5
Bloomquist on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The reason for my latest visit to Holm Automotive in Abilene, Kansas was to repair a factory recall on my 2014 Chevrolet Silverado Z71. I had an appointment and Chuck Loader had the new cable installed within an hour and the recall was completed.


Oil Change

5
Kari Butler on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called to see if there was any way they could work me in to get my oil changed. I said I would beg him twice and ask him pretty please... He laughed. It might have been at me. Any way, he kindly said I could take my car up there and leave it and he would work it in. They had it done by 2:30. Chuck is always very friendly and helpful!


All smiles

4.8
nina on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I don't dread taking my truck to Holm's service department. Everyone is friendly and helpful. They look like they actually enjoy what they do.


Good clean efficient

5
Chevy Cruz 15 on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience on my service appointment. Friendly staff and my vehicle was taken right in as soon as I checked in. Everyone was very friendly and helpful.


Help in an Emergency Situation

5
Bernadette Gillis on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We had a blow out on I70 on our way home to Missouri. When we discovered we didn't have a spare tire in the vehicle we had purchased in November, 2015, the car was taken to Holm Automotive Center in Abilene, Kansas. We were met by many friendly faces at the dealership. Chuck Loader assisted us and kept us informed of the progress to locate a new tire since they did not carry the tire for our Buick Regal. Chuck made calls and succeeded in finding a tire, which he informed us, would be delivered to the dealership by 1:00 p.m. the next day. Chuck then arranged for Mindy to drive us to a hotel. The next day Mindy picked us up at the hotel and at 1:20 p.m. we were back on the road for home.We were very pleased with the professional and friendly service we received.


Ten year return

5
Jimmyg on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was surprised to see that the same salesman was there ten years after I bought my first truck, that sold me another truck. Employees were very knowledgeable, helpful and friendly.


Service

5
Cheri on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently had my car serviced at Holm Automotive. The service department is always prompt, knowledgable, friendly, and professional. I appreciate their personal attention to my vehicle. I will always have my car serviced at Holm Automotive.


Ten year return

4.8
jimmyg on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was surprised to see that the same salesman was there ten years after I bought my first truck, that sold me another truck. Employees were very knowledgeable, helpful and friendly.


New Tires

5
rstmom on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff was very friendly and worked with my schedule to take care of me. Chuck was very helpful and communicated well with me. Great experience!


Oil Change Please

5
farmgirl on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled an oil change and tire rotation for 8/3/16. I was able to schedule it very quickly and didn't have to wait or schedule it out a long ways. Jamie in the service department is always very friendly and quick to answer any questions that I have.


Oil change

5
B&NGraham on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Appt was at 4:00 pm and they started right after I got there and it was done and I was back in the car 45 minutes later to head back home. Drove From JC to Abilene and will continue to do so. I have always had great experience at Holm Automotive


excellent service

5
margo fulton on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

prompt service a job well done i would recommend Holm automotive to others excellent service its like getting the red carpet rolled out for just for you


Oil Change

5
Cheri on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently had my car serviced at Holm Automotive. The service department is always prompt, knowledgable, friendly, and professional. I appreciate their personal attention to my vehicle. I will always have my car serviced at Holm Automotive.


Appointment

5
Weezie on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very courteous and polite facility. Mr. Chuck Loader, an excellent employee; appointment was scheduled the vehicle was in the service area at appointment time. Pleased.


Great service experience at Holm Automotive!

5
Mary Kate Luty on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just had my vehicle in for a routine oil change and tire rotation. Despite their very busy service department, I am consistently pleased by their friendly and efficient service, and we feel that their prices are very fair. Chuck and Greg always make the experience a pleasant one.Thanks guys!Mary Kate Luty


Awesome

5
Scott Miller on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck was fast and courteous and genuinely cared about me and my vehicle. I was notified of any additional items that my vehicle needed before they were installed. All around it was great service


Excellent Service

5
barb on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had 4 new tires -oil change-tire rotation done on my auto. Had a nail on outer side of my tire left my car and it was ready the same day. Very nice to know they worked me in there busy service department. Thanks Chuck Loader for helping me out.


Excellent Service Experience

5
luty on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just had my vehicle in for a routine oil change and tire rotation. Despite their very busy service department, I am consistently pleased by their friendly and efficient service, and we feel that their prices are very fair. Chuck and Greg always make the experience a pleasant one.Thanks guys!Mary Kate Luty


Awesome

5
Rodney Cook on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chuck Loader has always treated my wife and I with respect and like a friend. I would recomend this dealership to anyone. Good. friendly and fast.


customer service is #1

5
Don S on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is so friendly at this dealership, especially the service department. When I called to schedule the oil change and tire rotation for my Tahoe, they were able to make the appointment within a week. Chuck greeted me when I arrived and took care of everything. They take care of you like you are their family. They are the best.


This is MY new Car Dealer

5
Woods on 07/31/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Is it possible to Love a Car dealership? I didn't think so before my experience with Holm Automotive.Holm just happened to have the used truck that I have been looking for off and on for two years. I live 6 hours from Abilene KS so I wasn't able to just stop in and look at the prospective new purchase.A broker friend of mine clued me in on what questions to ask and what reports and paperwork I should request. Michelle Holt responded immediately to my requests and made me feel like I was the only customer she had. The truck was not only priced right to begin with Holm included all new tires in that same great price. Holm sent someone to pick me up at the airport, - someone Michelle though would be a good fit for the 2hour drive. Paper signing took 10 minutes-no pressure to buy extended warranties, Michelle synced my phone to my new ride and I was on my way. This dealership values it's employees and it shows. The sales people are long time employees, they love their jobs and they know how to take care of people. I will be back, 6 hours or not this is the place to buy a car.


$19,999

Mileage: 67686

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Abilene, KS

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$53,999

Mileage: 33010

Color: Silver

Transmission: 6-speed Automatic

Body Style: Pickup

City: Abilene, KS

Engine Type: 6.6L V8 32V DDI OHV Turbo Diesel

$21,496

Mileage: 28960

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: SUV

City: Abilene, KS

Engine Type: 155 hp 1.4L I4

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