Holiday Ford

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.7 Quality Of Repair: 5.0 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 5.0 Overall Experience: 4.9


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Great service and and honest pricing

5
Dealership rated on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to holiday ford to purchase my 1st truck, negotiated everything online, came to the dealership and changed my mind and was accommodated to get the Venice I like. They also waited and kept the vehicle for me since I drove a long way. They had the best price around. All the employees I worked with were great.


Second new car purchase with Holiday Ford

5
Sheilabw on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Another A++++ transaction with Holiday Ford.I love it there! No haggle on trade in OR new Vehicle price. Very honest people.Holiday Ford is well worth the 50+ mile drive!


Easy and painless

5
Cologal7 on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found the vehicle I wanted 2 weeks ago. The sales person did a great job of staying in contact with me. Since we had to drive 5 hours to get it, they had it cleaned and fueled and the paperwork started. We were out of there in less than 2 hours. By far the best and easiest car buying experience I have ever had.


Great overall experience!!!

5
Andrew shelton on 09/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was in and out in 2 hours, best prices I've seen and my salesman frank was awesome and very informative


Wonderful car buying experience!

5
Toby on 07/27/2016

Buying Process: 5.0 Overall Facilities: 5.0

Great place to buy a Ford! We had a price quoted for our trade over the phone, which they honored when we brought the car in, they had a large selection of vehicles for us to look at and drive and they made the buying process very painless. We would go back to buy another Ford from them.


Honest People

4.8
pastormikec on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My 19 year old daughter was having a terrible time finding a car, mainly due to the typical nightmare of dishonest car dealers. We pulled into Holiday Ford, and we prayed for an honest person. Frank came out and met us, and the result was absolutely the most pleasant experience I've had buying a car. My daughter found a car she wanted for the price she wanted. The financing process was incredibly smooth. I highly recommend Holiday Ford.


An Amazing "First Time Buyers" Experience!!!

5
Ken on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After googling "2012 Honda Fit for sale", a 2013 Honda Fit Sport popped up for the Holiday Ford dealership. And get this... The price was amazing and even topped the price of the 2012 with about 3000 more miles on it. Still I was around 6000+ below asking price!!! So I inquired about it and within a few hours I got a call and an email from Kim, an internet concierge, and then Frank, my actual car salesman. Both of them were really awesome, not pushy like most car salesmen. Because this was my first time buying a car, it took me some time to think about it and I had a ton of questions which Frank didn't hesitate to answer! And on top of all of that, I work quite often, so Frank was able to respond via phone, call, text, email, or which ever was convenient for me. This made the process so much easier for me! After all my questions were answered, whether about the car itself or the financing, I purchased the car. Justin, the financing agent, was awesome as well, sharing options for payment, with detailed information on the outcome of each option. I'm not that good at math and this was my first time going through this process, but Justin brought it down to simple terms for me, making it even easier for me to come to a decision! Lastly, because I live an hour and a half away, Holiday Ford delievered the car to my door step! The two gentlemen delivering the car shared some driving tips and pointers on maximizing the value of my purchase when considering a later purchase of a new car (thanks guys)! After a brief conversation on the beauties of small towns and the easy business is done within them, I signed my paper work while sitting in my dream car... Flawless experience. Later that day Don, the sales manager, emailed me thanking me for my business with extended hands of service as well, followed by an email and text from Frank echoing the same sentiment!!! Even after a few days, Frank has still answered my inquiries! This is an amazing place to purchase from. Everyone here is super friendly and we'll knowledged on their product and craft. Highly professional team with the "small town" feel of hospitality, patience, and understanding. Love my car, love the experience, and love the fact that Holiday Ford was where I purchased my first car from! Thanks guys, May God bless you to continue to do good work, selling good product, to good people! -Ken


Great Buying Experience and Excellent Price!

5
tommyt on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third car I've bought from Holiday, the second I've bought from Vicki Timpson, and I would highly recommend both Vicki and the Holiday dealership. Vicki and the entire dealership staff made the buying experience easy and straightforward. It was actually fun buying a new car! They were honest and straightforward, and sell at an Excellent price. I have found it hard to find a dealer that sells for a price as good as Holiday.


Good explanation of Internet misprint

4
Wes on 02/26/2016

Customer Service: 4.0 Overall Facilities: 4.0

Found the vehicle looking for on the internet but the truck stated it had the 6.7 diesel engine when in fact the truck was gas engine when we visited the dealer. Salesperson apologized for the misprint. We did not buy because we needed the diesel engine for pulling a 5th Wheel rv.


No hassle. Every effot made for great customer service

5
KVOrtho on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching locally, I opened my search radius nationally for price comparison. I had my doubts of bait/switch with advertised online pricing as it was substantially below my best local dealers. I contact them and had the privilege working with Adam Hulsey. There was no haggling and he maximized my manufacturers rebate for my zip code to capture additional available savings. From a phone conversation early in the week the process began. He was transparent of what would happen, what I needed to provide and bring with me day of purchase. Simple, streamlined. I flew to Texas for my purchase. We had a driver there waiting at the airport to bring us back to the dealership. Once we arrived Adam efficiently began the paperwork process. We were introduced to Sales and General Managers. Also very personable. We did a walk around on the truck and found that there was a dent and chip in the paint from factory transport as the truck was just delivered the week prior. They offered to pull the bumper and switch with another truck on the lot. Wasn't necessary as they had another vehicle on the lot and they provided an additional discount off the purchase price for the hassle. I was very happy getting the same truck, but different VIN, perfect condition, and additional $$ off! Financing with Stuart was also no pressure. We were on the road for our 1,600mile trek home shortly there after. Even after all expenses from the trip I was still able to save thousands from my best local deal. After being initially skeptical, I wouldn't hesitate to buy from them again and will certainly refer family/friends that are in the market for a new vehicle to Holiday Auto Group.


Great Experience

5
rob and ash on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly people and easy to deal with. Not high pressured at all. I would highly recommend them to anyone looking for a new car.


Awesome experience

5
Woman Car Buyer on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my 4th experience with this dealership. Dusty Redfearn made this buying experience the best ever. He is very professional and knowledgable. I recommend him to everyone! Go see him for a great deal!


Amazing buying experience!

5
MaryW53 on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dusty was so nice, patient, knowledgeable and so great to us! Had such a pleasant car buying experience!!! He made it so quick and stress-free! Highly recommend Dusty!!! He really took care of us! Go see Dusty at Holiday Ford!!!


Great Experience!

5
jamiekhernandez on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dusty helped me find the perfect vehicle for our price and made the whole process super easy! I was able to do most of the purchase through email and text messages which was so convenient! Stewart in finance was friendly and made the process smooth. I highly recommend Holiday Ford in Whitesboro!


Happy

5
Nick on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

More than happy with the deal on a 2015 F-150. Zack Mitchell was very helpful from start to finish. I would highly recommend this dealership for price. Also very happy with the sales rep. Zack was very conscientious through out the transaction.


Five Star

5
karafrazier on 01/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great fast and friendly service,great deals, and five star customer service!!!! Everyone go stop by and see Johnny Lee he's the best around!!!!


No "Bait and Switch". Holiday Shoots Straight!

5
Huckleberry1873 on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found Mustang on Auto Trader, called Frank in Internet Sales and did the online credit app. Drove in from out of state and the Mustang looked like the pictures. Very Smooth Transaction and financing was what they told me on the phone and in messages. There was no "Bait and Switch" at Holiday Ford. Everyone was very friendly and appreciated our business. Also met a couple that was making their 3rd purchase and they were from Illinois. Justin in Finance was great to deal with and so was the Sales Manager. Holiday Ford shoots straight!


I bought 3 vehicles in 4 days

5
debbie52 on 01/13/2016

Overall Experience: 5.0

Holiday Ford was recommended to me by my son n law. He had such a positive experience last year when he traded for a new truck, I went with my daughter and we met with Dusty Redfearn. Dusty was very friendly and knowledgable and helped my daughter find just the right truck. While I was waiting for her to finish her transaction, Dusty helped me find my new flex. The experience was so quick and easy, I brought my other daughter back on Monday and she bought an Expedition. All the people at Holiday Ford were friendly and helpful. Thank you Dusty for making this car buying experience so enjoyable. We are truely a Ford Family.


best to date

5
elwood on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am 72 years old and I have to say the dealing with the people there was the best I have ever encountered bare none. THANK YOU


Just as advertised

5
ggflorida on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a new 2015 F-150 from Vicki - experience was great - just as advertised - no hidden fees - Flew in from Florida for the vehicle - great


Customer service

5
Primerecon on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer services was great. The process was easy and fairly quick. I would be happy to do business with them again in the future.


Exceptional Service with a family feel

5
Mitchell12 on 11/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I initially made a request on the Holiday Ford website regarding a 2015 F-150. Vicki and Michael were quick to reach out and answer all of my questions. After evaluating my trade in, they provided an exceptional buying experience that was quick, precise and made the overall experience of buying a vehicle a pleasure. I typically hate buying new vehicles due to the hassle from dealerships. This was not the case with Holiday Ford. Great experience and I would recommend giving Michael and Vicki a call if you are in the market for a new Ford!


Great experience, friendly service and has the best deals

5
RRussell74 on 11/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At holiday ford the car buying process is taken to another level, they make it so smooth and painless and most of all don't rush you into buying a vehicle.The salesmen are the friendliest people in the world and I will probably never use another dealer. Thanks Holiday Auto group!


Surprise! Honest Dealership

5
JustSaying on 11/11/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough positive things about this dealership. I'll start with a bit of a background. I've been looking for a 3-5 year old Ford Mustang with reasonable miles and in good condition and was almost ready to throw in the towel. I'd found 3 units that fit my needs at other dealerships but couldn't close the deal because the other dealers were always dishonest about price or vehicle history. I finally found a great deal at Holiday on a 1 owner local trade in. My salesmen Frank and Mason worked with me on price and got the financing in place before my 90 minute trek to the dealership. When I arrived everything was exactly as discussed and I found no problems with the car. In the end patience pays off as long as you trust that God knows what He is doing.


Best Price but Lots of Time Required

4
Fred1 on 11/11/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Vehicle we wanted was dealer traded a few hours before we got there. Nothing comparable so ended up being upscaled to a higher priced vehicle. Process took around 5 hours. Someone transposed our zip code so the paper work ended up with the wrong city. Registration sticker was returned to the dealer and they were able to forward it to us. No title yet. Called dealer almost three months after the sale and left voicemail. No return call. I finally called the transportation department and found out I have to go to the regional transportation office to get a title. Great price if you are willing to put up with the hassle.


Always a great experience

5
JayFlo on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

2nd experience with Michael and Vicki Timpson. Without a doubt the best experience buying a new and/or used auto. Its consistent, comfortable and a start forward.


Best experience EVER in buying a vehicle!

5
Craig on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicki Timpson make buying a vehicle a pleasant experience. There is absolutely no pressure, no staged conferences with managers...they are straight shooters that know what they are doing. They will give you the best price you will find ANYWHERE the first time you ask so it eliminates the need to haggle and play the typical back and forth game that has always been so annoying to me elsewhere. If they don't have what you want, they will help you find it. Not only that, they are just good folks.


Easiest truck purcharse ever!

5
jmart178 on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the 8th dealer vehicle purchase I have made in my life. It was by far the easiest. We agreed on a price on the phone after seeing the truck I wanted online. I drove up and met with Vicki and Michael Timpson. They started getting everything together while Tom was bringing the truck up to the building. While I was test driving the truck with Tom, Michael worked on getting me a better interest rate than my credit union was offering. When I got back from the test drive the paper work was done. We waited a short while for Stewart in finance while Tom was getting the truck filled up and cleaned. Sitting in the finance office was a breeze. NOTHING was added to the truck. The numbers didn't change. Everything we agreed upon was EXACTLY how it was stated over the phone. Stewart made everything easy with absolutely no stress. Walked out of finance and Tom walked us through every feature on the truck including setting up my phone on the Sync system. I was back on the road an hour after arriving at the dealer! I walked out feeling happy not beat down like most other vehicle purchases. It was easier than going out to dinner!


Excellent Service from Johnny Lee Godsey and Justin McFadden

5
Lisa777 on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend this dealership, especially my salesman Johnny Lee Godsey. He was very knowledgeable and helpful about the Ford pickups. I wanted a truck with a specific hard-to-find equipment combination and he spent several months locating it for me. I really appreciated Johnny for his determination to keep searching until he found exactly what I wanted. His courteous service and great personality made for a wonderful vehicle buying experience! I am very happy with my new truck!Justin McFadden made the finance/paperwork experience very easy to understand. He explained everything clearly and answered all of my questions. He spent a lot of time discussing all the options and took all the stress out of the process. Justin was very professional with a great personality!


Got just what I wanted on my first trip

5
snuziq on 10/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki & Michael Timpson were awesome! Due to traffic I was running late and Vicki had the car I was interested in seeing ready for the test drive when I got there. She got my paperwork filled out quickly and utilized the team around her to multitask so we could get it done quickly. I'm sorry I kept them after closing, but they were kind and patient throughout the whole thing. Michael made sure that all of my personal items got moved to my new car - he even moved my license plate bracket - and ran me through the features of the vehicle; answered all of my questions and made sure I understood everything before sending me off.On the drive home, I was thinking I'd left my sunglasses in the roof pocket of my old car - nope, Michael moved those over as well. Great job y'all. Thank you for making the car buying process easy and making me feel like I was your top priority.Everyone I spoke to at the dealership was friendly and ready to help. A shout out to the finance team for sticking with us after close.


Most Trusted sales team Michael and Vicki Timpson

5
Estevan333 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm leaving review, to express how grateful I am for Michael and Vicky. Michael's straight honest approach helped me in so many ways. It's elevated my respect for sales in the car feel and straightforward approach left me feeling highly respected of him. I highly suggest reaching out to Michael and Vicky Timpson at holiday ford in Whitesboro Texas. They will save you time and mostly save you money. He is pleasant to deal with and got me exactly what I wanted in a truck. He did not try to sell me but help me. That is the best sales approach I have dealt with in a long time. Thank you Michael and Vicky Timpson ??


Very pleasant buying experience and stress free.

5
Robby Fox on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The pricing was the most competitive we could find and couple that with the ease of doing business, makes for a stress free buying experience. This is the second vehicle we have bought from the Vicki and Michael Timpson, and will buy again in the future.


Great Price, Awesome Salesman, and best buying experience

5
DrewinTejas on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife decided she wanted to get buy her first new car, so we started the search. We went around to a few dealership close to Mckinney and never had a good experience. Most of the salesman were super pushy and their pricing was never good. We looked at 4runners, tahoes, and explorers. We decided on the 2016 Explorer limited based on the price, features, and looks. We looked around and could not find the exact thing she wanted so we decided we had to order one. I went in to two ford dealers and called a few more here in the metroplex. I got quotes anywhere from sticker price to a couple thousand off. I decided to call up to Holiday and talk with them. Michael gave me a quote that beat all the other ones by $2k. I asked Michael what he needed from me and he said "just come to the dealership and shake my hand". I drove up there as soon as I could and placed the order. I was warned from another ford dealer that "Holiday ford will play tricks on you, they will promise one price but when your car comes in the price will be higher". This was not the case. We got a call yesterday and Michael informed me that my wifes new explorer just came off the truck. He told me that we would be able to pick it up today. My wife so extremely excited. I let him know that I had locked in a super low rate on my own. He offered to see what Justin and Stewart could do in financing. They came back with an even lower rate than I have seen from any bank or credit union. Which made the whole process so simple. We showed up today at 4pm to pick up my wife's new car. He met us and got us on a test drive. The car was perfect and everything we wanted. We ran inside to the financing office and signed all the paper work and were out in 5 mins. They never tried to upsell me things we didn't want or need. Michael then set us up with a gentleman (sorry I forgot his name) that spent all the time we wanted showing us the features and how to use the Sync system. We were in and out without any hassle and the price ended up being less due to another rebate. So Michael and Holiday saved us over $3k, didn't hassle us, were prompt, and great people. If I am looking for a Ford I am going to Holiday first. Thanks again to the fine people at Holiday!


from 10 to 1

1.6
cha653850 on 10/23/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first they are were very cordial letting me know information about the vehicle, they even went ahead and gave me discount on the purchase price of the vehicle. Getting to the dealership was a long way from where I live about two hours away. When I got there they had the vehicle ready, the salesman I was having communication with was not available. I tested out the vehicle everything was great, signed the paperwork and drove the vehicle off the lot. The staff mentioned I would be getting a survey emailed to me about my purchase. The following day after the purchase the vehicle began making screeching noises when I would brake. I waited a few days before I contacted the dealership (through the email I was provided). Well it has been over a week and I have not received a response from Holiday Auto Group, nor have I received the survey where I was supposed to rate them on the purchase I made, and I frankly correlate not receiving the survey due to the issue I have been having with the vehicle. The vehicle also came with another issue that was not mentioned in the details or by the sales person. The vehicles rear right seatbelt does not buckle (safety issue), also the front outlet does not work and like I mentioned the vehicle makes horrible sounds when you brake. I do accept fault for not doing a thorough investigation on the vehicle and dealership and for blindly trusting all the positive reviews on their webpage (I had not been in auto market for quite some time). So I am posting this not out of ill will but out of concern for future buyers that are looking to invest in a pre-own vehicle from Holiday Auto Group. I suggest you do your homework quite well do not get swayed by all the positive reviews you see on their webpage. Check other online sources, try staying within your area I think it serves you better as you can much more easily drive to that dealership if you do end up having concerns or issues. I would have wanted to be one of the many satisfied customers of Holiday Auto Group but that will not be the case. Please be careful with who you do business with and good luck on your future auto purchase!


ABSOLUTELY, POSITIVELY COULD NOT HAVE BEEN ANY BETTER!

5
needtush on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

owning several businesses ive been buying between 3-8 NEW vehicles per year for the last 25 years so i absolutely know how good and also how bad a new vehicle buying experience can be. their process is absolutlely seamless. the figures for my deal were agreed to over the phone and absolutely nothing changed when i got there. our business was completed promptly upon my arrival and i was back on the road in my new truck. this is exactly where i will be buying all my vehicles and coming from a man that knows, YOU SHOULD TOO!!!


Big City Pricing, Small Town Service

5
walt3686 on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the third car I have purchased from the Holiday auto group in Whitesboro, TX.All purchases were thru the internet department. Awesome people to deal with, awesome prices and no BS anywhere in the entire process. Really felt taken care of everyttime I've purchased. Would recommend these guys to ANYONE!


worth the trip

5
scott350 on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a 2015 f 350, expecting them to be written down because 2016's were out. I found Holiday Ford on Cars.com, they had a 2016 priced lower than the same model and options for a 2015. They also gave me a blind offer on my 2014 F 150 that was higher than anyone in Louisville Ky. area or the Chicago area ( I live in Chicago area and work in Louisville). I made the trip to Whitesboro from Louisville, told them when I was arriving and the truck and paper work was ready. test drove the truck, signed the paper work, moved my things between trucks and was on my way in less than an hour. Vicki was great, along with everyone else. If you know what you want, give them a call, ITS WORTH THE TRIP!! This coming from someone that doesn't do review's


Yes!!!

4.8
jmpickrell on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent! Would certainly do business again! Made the buying experience easy and they weren't pushy at all! Frank did an excellent job and we would definitely buy from him/them again.


Super experiance - no game playing.

5
John Staley on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They priced the truck over the phone. The exact truck was there on their lot and the actual price was a little less than quoted over the phone.


Thank you Holiday Ford!

5
Bigvipes on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've bought at least 3 dozen cars and trucks in my lifetime and never felt like a dealership truly stood out until now. I just purchased a Ford F-250 from Vicki and Michael Timpson at Holiday Ford in Whitesboro, TX and it was so unbelievably simple and fast. I shop for price and Holiday Ford simply had the best on-line prices out there as well as the best selection of F250s. I live in the DFW Metroplex and found exactly 1 vehicle that met my needs in my local area. I know the local dealers can locate any vehicle I need but I frankly don't have that much patience. Holiday Ford had 16 trucks that met my needs so I took the 90 minute drive to check them out. Five minutes on the lot and a test drive and I had the truck I wanted. Easiest and best deal of my life. Don't go up there though expecting them to negotiate. Their prices you see on line are set although they do a search for incentives and in my case I saved another $1250. They knocked over $13K off MSRP without me even asking. Vicki and Michael are a friendly no BS team that sell a lot of vehicles. They are busy so you might want to make an appointment with them before heading up. I didn't but they tossed Tom over to help me and he was great. Michael wrote me up and I was out of there in 2 hours. All I can say is that if you live in the Metroplex, take a 90 minute drive to Whitesboro and buy from Holiday Ford. And by the way, thank you Ford for honoring active duty and retired military with a $500 rebate. Class act and truly appreciated. Trust me. This dealership is is a hidden treasure. Call Vicki and Michael today at 800- 486-3067. You won't be disappointed.


My best car purchase experience!

5
deanp2119 on 10/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The web information and follow-up was fast and accurate. The pleasure was all mine and I found the exact truck I wanted at the best price within a 100 mile search. Financing was excellent and the staff is very polite and top notch. I would definitely make another purchase with Holiday!!!


Good service.

5
Jerry Ramsey on 09/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Quick in and out. Painless. Pleasant and helpful people. Good service.


A ture buying experience and not high pressure sales job.

5
johnson,ja on 09/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In dealing with Michael Timpson, it was a pleasure to have a sales person taking great effort in finding the vehicle that meet my needs and specifications. There was no pressure on me to buy a vehicle that day as I have often experienced at other dealerships which was very refreshing and a great way to do business. Stewart Lawson was a great help with the financial paper work. And I meet Rob Marshall service department so I could put a face with someone when necessary to bring vehicle in for service. Vicki Timpson was very helpful when Michael was out of the office. All of these people made the buy experience very enjoyable versus the other high pressure dealers.


Internet Sales with Michael & Vicki is a breeze

5
Jenn on 09/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly staff, great service, upfront pricing and financing. Working with Michael and Vicki was so easy. No games, no "let me talk to manager" run-around. I would definitely recommend Holiday Ford and them.


Greatest Experience ever

5
poppy on 09/23/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hi All,My purchasing experience with Holiday Ford and Vicki and Michael was the best ever. Super efficient, very friendly, no pressure at all. Extremely efficient. The best ever and I am an old guy...... Be sure to give them a chance.Tom


Great Experience

4.8
cowpix on 09/20/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Holiday Ford was a great experience! Customer service from Vicki was superb. She knows her product, and there was no wasted time. I came 360 miles from San Antonio to do the deal, and will do it again next time. Stewart in financing was also a pleasure to work with. Only negative, the interior windows were not cleaned and no windshield washer fluid in container.


Prices not as advertised

1.5
MJohnson on 09/18/2015

Customer Service: 2.0 Buying Process: 1.0

Tried to purchase listed vehicle at advertised price. Price is 4k above listed price. Slow responses as well.


Not Interested in Selling me a Truck

1.4
Coach C on 09/18/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Stopped by after hours and saw a truck I was interested in. Sent in a inquiry about the truck and Amanda responded with a phone call which I returned. Told her I was still in the market but was also looking at another truck at a different dealership and I did not need a test drive because I have driven one before. Told me they would get back in contact with me at a later time. Felt like I was brushed off and wasn't worth spending time with on the phone. This would have been my fourth vehicle to purchase from Holiday Ford or Chevy. But not now. Should have learned my lesson with the bad service dept. treatment from Holiday Chevy when I bought my daughters Chevy Cruz.


Qick Easy and Friendly

5
redsirius508 on 09/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

we had already setup most of the intricacies of buying the car over the phone. we were the last customers for the day but they were patient and treated us like we were their first. Vicki was great making, things easy and simple and was accommodating of mistakes made on our part. Thanks for being awesome and patient.


Great Customer Service

5
Karen A on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a vehicle from Michael and Vicki Timpson in the internet department. I am very satisfied with the service they provided and have zero complaints for the dealership at all. You will want to use Justin McFadden for your financing because the other finance person is very non customer service oriented.


Easy and fast

5
john845 on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I left a message at the dealership on Sunday received a call on Monday my new truck was delivered to my home on Tuesday at 815AM


Fantastic Experience!

5
BCM on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I was interested in making a vehicle purchase to days after the sale, Vicki was ready to answer any questions I had. She allowed me personal time to explore the selection I had narrowed my choice to. This gave me the opportunity to sit in the car and reach that zing moment when I new I had found the right one!While working different angles to maximize my rebates, bonuses, cash back, etc..., Vicki took the time to explain how she arrived at each total. Her quick calculations were within a few pennies of what was officially financed! Albeit a list of add-ons was presented to me, there was no pressure in attempting to up-sell me features that I could also get.The amount of time Tom took to go over the new vehicle and all its features was well worth it! Although I am technically inclined; new cars have an amazing amount of information that is best learned before starting to drive for the first time! All my questions were answered, even one that had to be responded to after I left the dealership! Now that is caring!It has been a week now and I am overjoyed that I found my new vehicle and that Vicki helped make it happen!I have been recommending the Timpsons as the people to talk to if they are interested in a new Ford. I am also recommending Rob Marshall to talk to for service needs. This dealership has a fantastic team!


Best car dealership experience I've ever had!

5
stosbor on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman and saleswoman were very responsive, understood my needs and were very knowledgeable. No haggling needed, gave me the best price on my trade in and initially offered the best price for the new vehicle. The finance department also understood my needs and were not pushy. Overall an extremely pleasant and efficient experience. Recommend this dealership to everyone. I worked with Vicki and Michael Timpson, great and honest people.


Great dealership says DW of Texas

5
daveTX on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki Timpson was the salesperson and she was great! No pressure to buy other add-ons or other costly plans.Was worth driving 3 hours to buy from them.Justin was the finance manager and he was super!Wish all vehicle dealerships were like theirs.


Quick and Easy

5
Ford family 2016 on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy, simple, no hassle transaction. No hidden surprises, everything was exactly as stated. Will definitely refer this dealership to our family and friends. Certainly worth the 5 1/2 hour drive!


Horrible experience

1
mhust004 on 09/01/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

The worst dealership I have ever experienced. Took over a month and numerous phone calls to get our paperwork. Ended up having to pay late fees on our tag because of it. It's been 3 months and they just started calling because they dropped the ball on rebate paperwork. When asked why it wasn't asked for BEFORE we purchased the car and why it was just now such a big issue since we sent all paperwork they asked for already Michael called me "a little snit" and hung up. Then proceeded to call my husband and tattle on me for "uncooperative". I've told many people to come here and purchase a car in Oklahoma but now I will never recommend them. I've never been called a name and hung up on from someone I gave business to. You have been warned.


Holiday Ford - Thumbs Up

5
kkromer on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicki were great to work with. They answered all my questions, quickly and we did the deal without even having to come into the dealership. The VP of finance called and helped us with a few things that we'd never thought of, and found a way for us to save a little more money. I will be working with them again on future purchases.


Straight forward and efficient.

5
jfc on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Straight talk from honest folks. No double talk or hidden costs. A quick and enjoyable buying experience. State of the art facility and friendly helpful staff.


Michael Timpson worked hard to find the car that we wanted,

5
Margear on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael worked diligently to maximize our financial situation to get us the best bang for our buck. The assistant, Tom, was awesome to drive us to the off site location to view cars available, educate us on the Focus' options and usage. Even though they were VERY busy, they made us feel as if we were the only customers on the lot. Stewart in the finance dept., was also very diligent to find us the best financing and made the finalization of the deal very easy. I would HIGHLY recommend this dealership.


This is the only place to buy a new car.

5
2rlpainters on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every aspect of the experience was painless. The people that work here are quality people with integrity and values. We had to fly from KC to Dallas and still saved several thousand in the transaction. They picked us up at the airport (about 70 miles away) at no cost to us. Thank you.


Excellent in every phase

5
JMP on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second purchase from Michael and Vicki. As before they performed to perfection. I look forward to working with them again in the future. I was also impressed with Tom and his knowledgeable explanation of the features on my new truck, as well as Justin in finance. I could not be happier with the way I was treated. I have and will continue to recommend Holiday Ford to anyone interested in a new vehicle.


most pleasant vehicle buying experience ever

5
CraigandDenise on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We tried to deal with 2 other dealerships the week prior to visiting Holiday Ford. Three of my co-workers had recommended Holiday Ford to me. They also recommended Vicki and Mike as well. The 2 previous encounters with other dealerships had left us with a distasteful view of car dealerships , Vickie assured us we would NOT be treated in disrespectful manner and they would take care of us in our need to purchase a new truck. We were treated with friendliness and respect by all employees we met. Vickie, Mike, Tom, and Justin are very professional in their jobs and make buying a vehicle a fun and pleasant experience !


Great Service - Friendly Dealership

5
JKMorris on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly, customer oriented dealership. From the time we walked in until the time we left, everyone we encountered spoke to us and did their best to make us feel at home. It was a very pleasant experience. I would highly recommend Holiday Ford to any of my family or friends.


Outstanding Experience with Michael and Vicki Timpson

5
bsewell1971 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The first time I spoke to Michael and Vicki they were courteous and wanted to win my business. They put a very aggressive price on the table for a truck that I wanted to have built so I could get the features I really wanted on my new F-150. The delivery of the truck was very quick and easy with Tom. He walked me through all the technology and even paired my phone to the truck. Overall, it was a very great experience.


Very Friendly, Helpful and Hassle Free

5
Coop on 08/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone that I worked with at Holiday Ford was extremely helpful and friendly! Unlike other dealerships, Holiday Ford has a staff that goes out of their way to make the car buying experience easy and hassle free. Michael Timpson went above and beyond to help me get into the exact vehicle I was looking for and there was absolutely no hassle involved! Holiday Ford is two hours from where I live but I would definitely take my business there again.


Vicki and Michael are the best!

5
earnhartbuilt on 08/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a second vehicle from them and just love the ease of the purchase. No hassling, no add ons, just the deal like it should be.


Best car buying experience ever!

5
Joe on 07/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Unbelievable pricing and no haggling nonsense! Thousands less than other dealerships. The staff is the friendliest group making the car buying experience actually pleasurable! They had the exact vehicle we were looking for and there were no games. We would highly recommend Holiday Ford.


Easiest/friendliest car buying experience ever!

5
RandyKnow on 07/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend Holiday Ford. This was by far the best car buying experience I've ever had in my 43 years. I had not contacted them before showing up at the dealership (though I did scope their website out), and they were perfect from the moment I walked in until I drove out. Our salesman, Johnny Lee, was very knowledgeable and accommodating to all my questions and wanting to look at more than one vehicle. All the other employees were very nice to us and made sure we were comfortable during wait times. It was a very good experience and I will be back for my next Ford.


Excellant purchase experience

5
Shopper on 07/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We contacted this dealership that several friends have purchased from and they had a vehicle that was what we were looking for. It was the BEST car purchase we have had in many many years. Vicki and Michael Timpson were spot on with their attention and assistance. We would buy from them again!


No hassle, up front pricing

5
gary1234 on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I review their inventory on line and was contacted Ronnie who provided me with up front no hassle pricing. Easy to deal with, and I was treated exceptionally well. I will return.


Best car buying experience ever!

5
MitchW on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching far and wide I found the truck I was looking for and sent an email to the dealership. Michael called me within thirty minutes, told me the price and took down the information on my trade and said he would call me back. He called with a fair price on my trade, we agreed on everything and made an appointment for the next day. After a four hour drive from Austin I arrived to find everything was as we agreed on and was on my way home in a little over an hour. Best car buying experience I've ever had.


Save Thousands To Do Business with the BEST People!!

5
Cheri & Cody on 07/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have owned 22 vehicles in the past 28 years & have NEVER had such an exceptional experience. Everyone went above & beyond anything that was expected to give us the best service & best price. Will definitely be buying more vehicles from Team Holiday Ford! THANK YOU!!


Worth the Drive - No Matter How Far!

5
Ford Family on 07/09/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased many new vehicles over the years but never had a truly enjoyable experience until we found Holiday Ford in Whitesboro. Over the past 2 years, we have purchased 3 cars, sight unseen, from this dealer and are in the process of ordering another this week. We drive over 3 hours and pass several Ford dealers along the way to get to Holiday Ford and we're excited to do so. They are honest and straight-forward in their pricing and their service is exceptional. Picking up a new car is everything is should be and the entire process takes less than an hour. I have recommended them to friends and family - my father and his neighbor both purchased new cars, sight unseen, from Holiday Ford and will both call them first next time they need a new car!


Online sales and customer service is top notch!

5
Silver F150 BC on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the truck I wanted online and Frank was able to help me hold the vehicle until I got my financing in order, and able to set up delivery to my home over 200 miles away. The dealership also honored their word by arranging for repairs at my local Ford dealership. It was the easiest car buying experience I've ever had!


Best Dealership Around....Worth the 6 hour drive.

5
Joel Manning on 07/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased many new vehicles in the last couple years, but never worked with a better dealership than Holiday Ford. I custom ordered a new 2015 F-150 Platinum and they had the best price around. To put it in perspective, they beat the best Ford dealer in San Antonio by roughly $1000. Everything was transparent and the agreed on price never changed after the truck was built and delivered. In fact, the factory rebates at the time of ordering were pulled at some point by Ford, but they still honored the price without any issues. Just a day or two before I signed the papers a different rebate became available and I was able to claim it.Holiday Ford is truly a no-hassle dealership with the best prices. I will be buying my next vehicle from them without a doubt. I have already recommended them to my friends.


Feels Like Home

5
Randy Johnson on 07/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was extremely comfortable right from the start. Every person we met from the dealership was courteous and helpful. Most of my questions were answered before I even had a chance to ask them. Vicki started me off with making sure the vehicle I was interested in was on the lot. Mike continued on with giving information as to my wants and desires. The time spent with paperwork and financing was much shorter than I was expecting. I was at the dealership for only 90 minutes before driving off with my new vehicle! I will gladly send anyone I know looking for a vehicle purchase to them.


Best dealership and Customer Service around

5
gslabbert5119 on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership and especially Johnny Lee Godsey was exceptional. Their pricing was the best in the country and about $5000.00 lower than a comparable truck in Florida. The dealership collected me at the airport, and had my truck ready and waiting for me when I got there.It is not often that I find a truly "No Haggle" dealership, but their pricing is of such that this was necessary. Of course I attempted to get a better price, but really did not have any grounds to negotiate so I was in and out inside 45 minutes and that included filling in the paperwork.Now this is how a vehicle purchase should be.Congratulations to All of the employees and management of this dealership. Truly this is a model that all dealership should copy.


Excellent Stand up dealership

4.6
tshara19 on 06/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Frank got me into a great deal on a Ford and helped me out to meet my financial goals. They were not pushy and just wanted to make my experience as good as it can be. You can trust these guys.


Great dealership

5
Ford Man on 06/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experience and hassle free purchase. Tim and Vicki were great to work with and made the whole process easy. I would recommend Holiday Ford to anyone who wants to be treated fare and with respect.


Why buy anywhere else?

5
fieryred123 on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicki Timpson are a power couple with all eight cylinders roaring! Even Tropical Depression Bill couldn't drown the great deal on our Race Red 2015 Mustang Ecoboost Premium with 50-Year Appearance Package! And thanks also to Holiday's larger team--including Super Fi-Guy Justin, deliver-to-you-guru Tom, and a receptionist who knows your name when you walk in--for an efficient, by-phone & in-person quick turnaround with an integrity we've long since given up expecting from a car dealer. They would have delivered for free, but hubbie thought "road-trip!"Holiday gave us a good trade-in value as well as savings of about $6,000 on our new car--basically, we bought at base price and drove away with "free" options. It was thumbs-up from other drivers every one of the 64 miles from Whitesboro to home. My husband has been on Cloud 9 ever since a fellow next to us at a stop light mouthed, "That's a bad-xxx car!"Keep up the good work! J&DG


2015 Ford Focus

5
focusowner2015 on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I are so thankful for Holiday Ford. They were all great up there and so helpful. The whole buying process was effortless and quick. Vicki was very helpful and so was Stewart the finance guy. I can't remember for the life of me the name of the gentlemen that helped us learn all about our new car but he was very nice and very helpful. Thank you Holiday Ford!


2015 F150 Lariat

5
tdh123 on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My purchase was seamless and efficient. It was great working with Michael, Vicki, Amanda and Justin. It was a low pressure and straight forward experience.


Ford Edge

5
Corgie on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holiday auto group has a great selection and got us a good deal on the vehicle we wanted. I have had great service from the sales staff ever time I have been in Holiday Auto Group.


Purchase of Super Duty F250 Diesel 4WD

5
mark123 on 06/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Vicki and Michael Timpson was nothing but positive. They are far and above the most professional and friendly and down to earth salespeople I've ever dealt with in buying a car or truck. They helped me through the whole process and made what can be an unpleasant experience into a very pleasant one. I would definitely recommend them and the dealership to anyone shopping for a Ford.


Indifference. Unwilling to budge.

2
sean1992 on 06/15/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 5.0 Overall Experience: 1.0

I read many great reviews about Holiday Ford and even spoke to a few people who'd bought there and it was nothing but "excellent service," "going above and beyond to get you a deal," and many other great recommendations. So I found a car I wanted. I WANT TO BE AS TRANSPARENT AND FAIR AS POSSIBLE: this vehicle was at the top of my budget, the price was a pretty fair price; my credit history is good but young; I'm upside down on my current car; and I knew there was a real possibility that a deal couldn't be worked. My review is not "poor" because I didn't get the car I wanted, it's "poor" because from the very beginning it felt as though the salesman couldn't care less whether or not I bought a car. At every turn there was some reason they "can't" do something. The most frustrating one was when he said they "can't" give me what my trade is worth because "all [they] base [their] offer on is what [they] can get at auction." Today I got a letter from one of the banks that says I was approved for an amount about $1500 less than what was applied for. I thought, "that's not much of a price difference; surely we can deal." So I call up Frank about it and he says he'll look into it and call me back. Five hours later, I haven't heard from him, so I call him again. He says that the bank is going to charge them a fee so I'd have to come up with at least $3800 to put down, "otherwise [they]'d be losing money." I want to reiterate: I'm not upset that I didn't get the car I wanted; I'm dissatisfied because the customer "hospitality" was horrid. I'm not particularly interested in what kind of money the dealer would lose. If the deal can't be done, it can't be done. Thank you. To top all that off I've been getting these stupid fake automated emails from them. One of them even asked how I was enjoying my new car.... Unfortunately, I can't join the ranks of people recommending this dealership, though hopefully this was an isolated incident.


Johnny lee godsey

5
Rf 1504 on 06/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my purchase from Johnny lee godsey was by far one the best and easiest purchases. The entire staff is friendly and will greet you with a smile.I highly recommend holiday ford.


Great Experience

5
smurfet24 on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny Lee was very helpful with the purchase of our 2014 Expedition EL. We were very happy with our experience at Holiday Ford, and we're very pleased with our new vehicle!


Satisfied Customer

5
kimberly1 on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2015 Ford Explorer from this dealership and Johnny Lee was very helpful and knowledgeable about the vehicle I was wanting. He helped me build the explorer and ordered it for me. I love my new Explorer.


Amazing service and pricing!

5
Picky Auto Purchaser on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I thoroughly research vehicles before purchase to determine the options and pricing that I'm willing to pay for the vehicle. I was looking for a F250 and found this dealer online. I dealt primarily with Michael Timpson, although his wife Vicki helped with details after the sale. Michael offered the most straightforward pricing and even found a discount that was not originally quoted. While the dealership was about an hour from my home, I feel that this was genuinely the best buying experience I've ever had. All of the staff we dealt with were very courteous and respectful. Justin McFadden in Finance was also very professional and there was never any pressure to add on products to the clear disclosures. Tom Miller assisted us in showing how all the options work and we were very appreciative given the amount of options on the truck. Amanda, Michael and Vicki's assistant, was very helpful and got the ball rolling on the sale. When purchasing a Ford product, I will check with this dealership first and foremost. Exemplary is how I would rate the experience!


Great Experience

5
Zane2010 on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employees at Holiday Ford are the best! Johnny Lee was so helpful, and helped us find the exact vehicle we were looking for. Use Holiday and Johnny Lee for your next vehicle purchase, you will not be disappointed!


One of the best car buying experiences

5
Tim H on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were shopping for a new F-250, and met with Johnny who took the time to find us exactly what we were looking for, and the price was better than we could find anywhere else. Johnny and Mike were great to work with and made the process extremely easy.It was worth the time to drive up from Dallas, and I'd recommend these guys to anyone who's looking.


Internet Sales

5
Mr. P. on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great experience! I worked with Michael and Vicki in Internet Sales. They took the time to build the exact vehicle with me over the phone, they quoted me a price that was in my price range, ordered the vehicle and arrived early. No haggling, no games, no upsells. Awesome experience! I had about an hour drive to pick up the vehicle, but it was worth it. Thank you Holiday Ford!


New truck purchase, very pleased with entire experience

5
Lawrence S on 06/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took the truck for a nice test drive. After which Michael and I went back to his office. He explained very clearly how Holiday Ford figured their prices. I was given a chance to think about the deal. There was no need. I had not seen a better deal anywhere else. They have done several follow ups to check on my experience. I was completely pleased with everyone at the dealership.


The process of buying our truck was simple and pleasant.

5
JohnW on 06/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holiday Ford in Whitesboro had a great selection. We had no pressure to buy a vehicle. We were given options and left to make our own decision.


excellence! smooth and easy transaction

5
drew22 on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holiday Ford in Whitesboro tx are friendly and helpful. their prices simply can't be beat, and they are tremendously honest. hard to find that at a dealership. thanks so much holiday!


Awesome

5
Gwade56 on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best auto buying experience I have ever had. The price was great and the service was excellent. Michael was a no pressure kind of salesman and Stewart took us through the finance process without pushing additional items. This was a great team to do business with!


Best buying experience in my 50 years of purchasing new cars

5
LoneStarLizzard on 06/03/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with the internet sales department, which at Holiday Ford consisted of husband/wife team Michael and Vicki Timpson. These two sales people were each excellent, and together made the entire purchasing experience quick, efficient and enjoyable. This sales team was empowered to negotiate the entire deal without having to consult with a sales manager. That made the process friendly, not adversarial. And the price they quoted was far better than the prices offered by the 5 other dealerships (all in the DFW area) with whom I had made contact. Likewise, Holiday Ford's finance manager was very experienced, didn't pressure me to purchase any of the typical add-on products, and helped me run alternative finance scenarios on a real-time basis, again without having to run to any "boss." Finally, Holiday Ford had local sources of auto finance that were lower cost than anything else out there, including USAA (of whom I am a member). Finally, the trade-in value offered to me for my vehicle was fair, and in fact better than (a) the CarMax offer I had obtained before going to the dealership, and (b) the trade-in values offered by the other dealerships I had shopped.Bottom line, I was able to unbundle the transaction into its three components:(a) new car price, (b) trade-in value and (c) finance. The sales and finance people actually assisted me in this process. As a result I obtained, by far, the best "deal" that I could have found anywhere in the area.The fact that the sales and finance people were low key, pleasant to deal with and very straightforward (i.e. honest, and not deceptive) made this purchase the best one I have ever experienced. That says a lot, considering this is the 60th auto I have purchased for myself, my spouse and my three now-grown children.I have already talked up this dealership to my family members and friends who are now, or may in the near future be, considering the purchase of a new Ford. And I'll continue to do so.Would I buy my next Ford from Holiday Ford? Absolutely. I would shop locally to learn what dealers nearer to my home have to offer, but I won't at all mind going out of my way to shop/purchase at Holiday Ford (Holiday Ford is almost 40 miles from my home, versus at least 3 Ford dealerships who are each within 15 miles from me).The internet is a great equalizer in the hunt for a new car. Knowing what inventory [which includes the correct color(s), all of (and only) the specific option packages and accessories I want] the local area dealers have on their lots, and what inventory those dealers' sister entities have on hand, allows me to find exactly the vehicle I want. Likewise, estimating the trade-in value of a vehicle, and understanding interest rates on new/used car loans are each easy tasks to complete over the internet, in the cool of the evening and without pressure. But if Holiday has on hand (or can get) the vehicle I want, I would trust Holiday to give me the best deal AND make that purchase experience simple, efficient and pleasant. In any event, I would call Michael/Vicki and tell them what I want, and see if they could get it.In the interest of full disclosure I would ordinarily comment of things that I think could have been improved. But in this case, I have nothing to offer. The experience was that good.


Another, perfect buying experience !

5
johnhovis on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a family, this is our 7th new car purchase from Vicki and Michael Timpson, and as usual, another perfect buying experience, Justin McFadden in Finance is always a professional in handling the paper work for the transaction.


Great Place

5
Road warrior on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, friendly staff, great prices. Traveled all the way from Chicago to find the perfect truck at an unbeatable price. Would do it again!


The Timpson's are the bomb!

5
scottwebgal on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Vicki and Michael Timpson for their candor and expediency in finding my son's graduation truck! They were professional, fair, and thorough with every aspect of the purchase and pick up. Glad to know someone still understands professionalism in the car sales industry!:)Nancy Scott


Best Vehicle Buying Experience...Ever!

4.8
spq2468 on 05/26/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Holiday Ford was by far the BEST vehicle buying experience we have ever had from the lady at the front desk, to our salesman (Frank) to the finance guy. We don't live in TX either. Our plans for purchasing a vehicle happened to be later in the year, but we started our search locally just cruising the lots to get an idea what we might like. After comparing prices and vehicles and what we were going to get locally, we expanded our search to the internet. We quickly found what we wanted and all it took was a call to Holiday Ford - Frank. The experience was pretty much smooth sailing after that. There were no games or haggling. The price and vehicle were already so much better than what we were finding locally we just couldn't pass up purchasing our vehicle now. Frank had the vehicle ready and waiting for us by the next day. It was exactly as he had described it to be and maybe even more. Frank was great to work with. The drive was easy to the dealership, and everyone at the dealership was really nice. I will shop Holiday Ford again before I even check locally for another vehicle. To clarify the earlier remark about pretty much smooth sailing (hence the 4/5 stars on customer service)...our title was mailed to the wrong tag agency. It took a little bit to get it straitened out, but eventually our title did arrive at the correct tag agency. This would not deter us from shopping here again. I would still drive from out of state to this dealership when shopping for our next vehicle.


super nice people no games

5
dr on 05/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

found vehicle online went to dealership Vicki and Michael sold vehicle for internet price no haggle and was fair on my trade in. highly recommend


Best car buying experience we have ever had!

5
silverford on 05/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We test drove, signed papers, shook hands and were out the door in 45 minutes! They are amazing there. We called Michael and Vicki ahead of time and told them what we were looking for. They were easy to deal with and had the vehicle ready for us to drive and paperwork ready.


Fast, professional, and easy.

5
b00m on 05/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live in Flower Mound , TX, and I knew I wanted a 2015 F150 SuperCrew. I first went the closest dealer and drove one, and loved it. I then got that dealer to order me one I could spec out, I put down a deposit and felt like I was getting a decent deal. Well about a week later I came across a thread on f150forum talking about the crazy deals some TX dealer was doing. I checked out the thread and they were talking about Holiday Ford in Whitesboro. Some of the posters were skeptical of the low prices and thought it was just bait to get someone to the lot. I called them up and spoke with Michael, and explained what I wanted to order. He said he would build it out and shoot me a price. Later that evening I started thinking I could probably get more options for a competitive price for the mid-range truck I had already ordered. Michael built both trucks out and priced them for me. To my surprise, he was able to sell me a nicey equipped King Ranch F150 cheaper than the other lot's mid-range Lariat with less options. So I ordered the truck through Michael and he guaranteed the price. Approximately 6 weeks later when the truck came in I called ahead for financing, got a great deal and was in and out in less than an hour. I've since shared my experience with several friends and when the time comes again, I'll be looking at Holiday Ford in Whitesboro.


Hassle-free buying

5
Sooner78 on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle I've purchased from Holiday Ford. They are easy to work with, friendly, and genuinely want to give you the best deal possible. Great customer service. I will go back


Simple and hassle-free

5
jax on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Well, I usually love shopping but I dreaded the typical car-salesman haggling game...none of that here: I went online; found the vehicle I wanted; went into the dealership (I was already going there for an oil change; Holiday has serviced my vehicles for years) and was done in a couple hours. Everyone I came into contact with was friendly, efficient, and helpful: NO HAGGLING! NO GAMES! Such a pleasure to be able to deal with these professionals.


1800 Miles Round Trip worth every penny

5
TORaines on 05/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicki Thompson were great to work with. They made the process of buying a vehicle from 900 miles away seamless. They were straight forward with the numbers from start to end, which means a lot to someone like myself who does not like surprises. If your looking to buy a vehicle out of state due to savings and feel unsure of it I can guarantee you my experience was great, and well worth the travel. If opportunity in the future permits I will be back to Holiday Ford. thanks again for the great experienceTyler RainesSouth Carolina


2015 Taurus Limited Purchase

5
RMasonTaurus15 on 04/16/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just want to say Thank You to everyone at Holiday Ford for a great car buying experience today.From my straight forward conversation with Vicki, who was very helpful and professional, to discussion with Michael and Justin....just an honest easy, great price and great service experience. I would highly recommend the short drive from DFW to Whitesboro for a great experience in car buying. Thanks again Holiday Ford!!!


Best car buying experience possible

5
rab91 on 04/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found an unbeatable deal on the internet while sitting in the sales office of a different Ford dealership. I called Vicki Timpson while playing the traditional haggling game with the other Ford dealership. Vicki and I had an agreement on the phone before the other Ford dealership gave me thier initial offer.The next morning, we met in person and I was driving off in my new Ford within two hours.I am convinced the price I paid could not be beaten by any other Ford dealership. Vicki Timpson, Michael Tmpson, and Julie Leeper made sure I was getting the advantage of every rebate and discount Ford had to offer. They seemed to know all the tricks to help me get the best deal and financing possible.I felt like Vicki, Michael and Julie were trying to squeeze every penny out of Ford for my benefit. In past car buying experiences, I felt like the salesperson and finance department were trying to squeeze every penny out of me for the benefit of the dealership.In short, I could not imagine a better car buying experience. I saved thousands. Defintely worth the drive.


The only dealership I have been to that didn't play games

5
Brian Ensor on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped for several months for a vehicle and talked with Holiday Ford first. They pretty much told me they were not going to be beat, but I am highly skeptical of car dealers so I proceeded to shop around. I talked to about 14 dealerships in the surrounding 200 miles. Some didnt even want to deal over the phone and none matched the price. As for my local dealer Paris Ford, they were $2000 above Holiday. So after about a month of dealing I finally went back to Holiday and ordered my truck. Mike Timpson quoted me a price and we ordered it. Six weeks went by and my truck comes in so I sit down at my computer and get the price he quoted me and drive to Holiday Ford. The whole time thinking I was going to get the typical dealership run around when it was time to actually buy the truck. I was fully prepared for a higher price than what he originally quoted, but to my pleasant surprise it was exactly what he said. After the test drive and a little paperwork we went to the finance department. At this point I thought this is where the run around would start, but as before the finance guy was just as helpful and did not pressure me to buy any warranties that I did not want and made it very easy. The whole ordeal took less than an hour, and this dealership was busy as it was a Saturday. All in all I couldnt have asked for a better new car experience.


Very pleased

5
djd96 on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki and Michael were very helpful just like the time before. I definitely wanted to purchase from them again as I did 3 years ago. They were very patient and were great at answering any questions. Definitely very nice, down to earth people to work with. Thank you Vicki and Michael for your patience and for making the auto buying experience a pleasant one.


Wonderful!

5
BML on 04/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Julie in finance were a pleasure to deal with. I never thought purchasing a vehicle could be a pleasant and enjoyable experience. Michael was very patient with us as we pondered our decision. We searched and searched other dealerships and no one can beat their prices and combined service. I would highly recommend anyone who is in the market for a Ford to visit their facility. It will be well worth your drive!


Easy, Pleasant & Well-Done.

5
1mw on 04/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything about buying my Ford truck was easy, pleasant and well done. I actually enjoyed the time my dog & I spent a few weeks ago at the the dealership. Johnny Lee and Julie were friendly, knowledgable, very helpful and experienced. Johnny Lee sold me exactly the truck I needed & wanted.


New Ford F-150

5
WA on 04/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I do not live in Texas but I will do everything I can to buy my next Ford truck from Vicki, Michael and Amanda at Holiday Ford in Whitesboro. They are honest, professional, friendly and most of all a pleasure to deal with. I bought a new Ford truck online and they shipped it to my home.I think if you search all over this great country you will not find an auto dealer like Holiday Ford, period.Thanks again and keep up the good work,A very satisfied customer in Henderson, NV


F-350 This is the way car/truck shopping should be done!

5
JON on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every part of my transaction with Holiday Ford was a pleasure. Michael, Vickie and Amanda are extremely responsive and communicate very well throughout the entire process. I found exactly the truck I wanted and at a great price. It was worth it to me to fly in from Florida to pick it up. This also gave me an excuse for a road trip home, which was relaxing and fun. The Holiday Ford crew picked me up at the DFW airport and drove me back to the dealership. The paperwork and the truck were 100% ready when I arrived! In previous experiences I have spent up to two hours at other dealerships waiting for them to fumble around with a mountain of papers. The staff at Holiday is efficient and they respect your time. I would make another purchase at Holiday in a heartbeat, and have already recommended them to two of my friends.


F250 purchase

5
SJones - Memphis on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Negotiated via internet. Overall best price. Flew to Dallas and dealer transported us from Dallas to Whitesboro. Oveall an excellent buying experience - the Dealership does what it says - there are no games or hidden fees.


F250 purchase

5
Stephen Jones on 04/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Arranged to purchase vehicle thru the internet. Best price I could find. Flew in to Dallas and Holiday picked us up and transported us to Whitesboro. Excellent buying experience and highly recommend this dealership.


Great experience, great price and super easy transaction

5
valdivita on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a very fair deal on my trade in, the truck I got had a very competitive price on the market.I really didn't mind driving about 1 hr to get there, they had everything ready for me, the appraisal of my trade in was done over the phone.After 4 BMWs I decided to go with a Ford and the service that Vicky and Mike provided was same or better than BMW.Big Thanks to Vicky Timpson, Michael Timpson and Amanda!!!!!


Great Buying Experience

5
howelldl on 03/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We drove 4.5 hours south to Holiday Ford for the purchase of our new Ford Edge that we researched on the Internet. We chose Holiday Ford for the excellent price that we were quoted, no one else could beat it. Secondly we chose Holiday Ford because it has a 5 star rating. We continued our research with on-line reviews and found the team of Michael/Vicki Timpson in Internet Sales to have outstanding customer sales and service. Michael did his due diligence explaining/showing us how everything worked. We would also like to thank Julie Leeper in Finance, she was also a joy to work with. We highly recommend Holiday Ford for you next Ford purchase.


Wonderful car buying experience!

5
Csmith21 on 03/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience buying my new Ford Explorer at Holiday Ford! Vicki Timpson was so great to work with! I will definitely refer others and will be a repeat customer!


Well worth the drive

5
Felts47 on 03/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife had been wanting a Volkswagen Beetle for some time, and she finally found the right one. Unfortunately for us, it was a 4 hour drive away, but we decided to go for it. The man she had been communicating with was Frank Wineinger and I must say that I was not only pleased, but impressed with his level of professionalism. Frank treated us like we were family, and he really just helped make the whole experience into a pleasant one. He even offered to let my wife keep his phone charger so she could listen to her music on the ride back. I would definitely recommend Holiday Ford. We got what we wanted at a reasonable price, and we left feeling welcome back anytime. Frank Wineinger is the man, and you should definitely go talk to him if you want a good used car.


This was the best experience in buying a vehicle ever.

5
Gale on 03/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best experience in buying a vehicle ever. The staff was very nice and answered all our questions. Vicki Timpson was great!!! I would recommend them highly!!!


Great Price and No Hassels

5
kdcx on 03/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a great way to buy a car. Very low price, no B.S. add-on's like nitrogen in the tires, window tinting, etc. as you see at the Dallas area dealerships. Very refreshing to be treated like a customer and not a target to see how well you can negotiate a low price. Very personable, returned calls, and actually answered the phone when I called! Delivery, as in the other comments , was smooth and easy. If you need a new car this is the place to get it.


Great Customer Service All The Way - Very Honest

5
Stephen Dunson on 03/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the fortune of having Frank Wineinger as my salesman. He was great to deal with, always responsive, very fair and very comfortable to deal with. Blows the reputation of a "car salesman" out of the water positively. Then met with Justin McFadden in finance and just as honest, knowledgeable and caring as there is. All around great experience I would highly recommend.


The place to buy your next vehicle!!!

5
DC on 03/16/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great buying experience with Holiday Ford. Michael and Vicki are great to deal with. Very personal, upfront and honest with no pressure. I called late on a Friday to see if they still had a truck I found on their website. Vicki said she would make sure and call me back. In about 15 20 minutes Vicki called and said she had the keys in her hands. I drove up first thing on Saturday morning and the truck was exactly as advertised. They had the best price by far on a new truck and had a higher offer on my trade in than others. The purchase process was quick and easy. Once complete, Tom handled my walk through showing me all the features of my new truck. Tom was very knowledgeable. Julie in the Finance department was extremely helpful and no pressure on items typically pushed by the Finance department at other dealers. I highly recommend giving the team at Holiday Ford an opportunity to provide you with your next vehicle, it is well worth the trip.


Very Honesty + Integrity = Great Service

5
Henry on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I got the price on the internet, made a call to Michael to verify the price and see if there is any things else hidden!! My experience with other dealers is that there maybe something else I have to pay, and I really don't want to waste my time for any surprise. So Michael came up with his boring voice. He asked to call back in one hour as he was driving to work and the street was covered with snow and so kind of slippery or I just imagined it as I had not gotten out of the house, not to mention driving around. He said he wanted to check it out at his office to make sure all data on the internet are valid. And so I waited for one hour or more, then I called him. He said every thing is as it shows on the internet. So we drove to his dealer about over 1 hour drive, took a test drive, satisfied, and bought the car!! So easy!! I did realize that he is not really boring, it is just his cowboy style, laid-back, kind of meditation the western style. One thing about Michael, though he looks like a guy enjoy hunting, he actually prefers hunting with a camera! He said he could get meat at the grocery stores! In summary, he did a very honest job, and as a customer I really appreciate his service.


Integrity

5
Perkins212 on 03/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the process of a few weeks, I have worked with a dealer in my home state to deliver a Mustang GT. The dealer was unable to deliver the results, and actually criticized Holiday Ford. The dealer went on to say Holiday Ford was using a bait and switch program, and the Mustang I wanted was unable to sold at the price Holiday had it listed. Instead of taking no for an answer, I contact Holiday and spoke with Vicki.Vicki assured me there were no gimmicks, the car was available, and available at the price indicated on the website. After speaking with my bank, and the bank speaking with Vicki, my dream car was becoming a reality. Two slow hours passed, and I began my two and a half hour trip to Texas. On the way, my bank called and said the paper work was done, and it was for real.Upon arrival at Holiday, I was met with the most impressive staff. After all, I was late. These folks stayed after hours to make sure the car was delivered, and delivered properly. A test drive of the vehicle commenced as soon as I arrived. The paperwork took less than 5 minutes, and the staff made sure I was comfortable with the vehicle and trim level. The staff made sure all my belongings were removed from my trade, and rechecked again.My experience with Holiday Ford was in a word: Exemplar. I will recommend Holiday Ford to all my friends and family. In fact, I have all ready have given out the cards I was given.Thank you for all of your honesty, and integrity. Job well done.


Excellent Experience!

5
SchulzFarms on 03/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was very pleased with the treatment I received at this dealership. Every question I asked was answered quickly and thoroughly. The staff were very friendly and made every effort to keep the buying process simple and stress free.


Fantastic Experience!

5
eakcross on 02/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

after extensive research on hybrid cars, we decided we were happiest with the ford Fusion. Holiday had a great deal on its internet sales so we made an appointment to test drive one, and possibly special order one. well after driving my car I fell in love with it, and even decided to take the black one that they had us test drive, loved it and drove it home that day. Really happy with it!its only draw back is the lack of trunk space! other than that I love everything about this car! Every one we came in contact with at the dealership went above and beyone their duties associated with a sales related position.


Great Deals

5
cwalling on 02/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Deals The price given on the internet was the price of the vehicle after all the rebates and discounts. Is does not include the special discount that only a few can get. Some of the dealers I tried to work with had those discounts to make it look good but was not. Very easy to work with.


Great Buying Experience

5
erdatder on 02/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came into the dealership knowing exactly what I was willing to pay for the vehicle I wanted....not only did I get the EXACT vehicle and options I wanted I got it for LESS than I expected. Unbelievable car buying experience! Michael, Vicki and the Finance Team were exemplary in every way.


Great Deal

5
rheflin on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a 2015 ford fusion from Vicki Timpson. The price on line was the price I paid. No high pressure sales pitch It was a very pleasant experiance for once. I would highly recommend this dealership and Vicki to other shoppers.


I am a fan

5
Jennifer on 02/17/2015

Customer Service: 5.0

Online sales team is the best. My husband and I both have very busy work schedules and purchase was smooth and easy to complete. We received a quick response, specific details and great pricing. We are so happy with our Ford Explorer and we are a fan of this dealership!


The Timpson Team were great!

5
bboehm on 02/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki and Michael Timpson were wonderful to work with. My husband was skeptical that the prices on-line were going to be the same once we arrived. Not only were the prices the same, there was no haggling, back and forth yada yada yada. Just plain honest straight forward dealing and communication. They gave us the dealer discount plus the military discount. From start to finish the entire transaction took two hours. After visiting three other dealerships the weekend before, we drove home in our Ford with a full tank of gas! You don't get this kind of treatment everywhere. Go see Vicki and Michael for your car buying experience!


Great car buying experience!

5
slackj30 on 02/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2014 F150 from Vicki Timpson at Holiday Ford. Everything was as advertised and Vicki was very thorough in going over the pricing and how they came to the advertised price. They dont play games like some other dealers. I got a very fair price for my trade and the whole experience was awesome. I drove 3 hours to purchase this truck and it was worth it. I will definitely return to Holiday Ford the next time i buy a vehicle!


Good experience

5
Mrp61 on 02/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicky Timpson were very helpful and friendly. Jeramy was very helpful as well, including syncing my wife's cell phone. I would recommend calling or emailing them any time. Good experience


M. Robnett

5
M. Robnett on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki and Michael Timpson made my car replacing experience painless. They are wonderful folks to work with and do what they say and say what they do. Everyone should buy their car from these folks.


Best experience of all car buying experiences

5
cwells7 on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traded in my 2011 Mustang for a 2012 F150. I found the F150 online and made contact with Frank Wineinger. After discussing all the details, I traveled to Holiday Ford two days later. (1hr 40min from my location). Around 3 minutes after pulling onto the lot, I was behind the wheel of the F150 I had been looking at. Extremely friendly and informative staff. This dealership is not pushy in any sense of the word. I went in with my own financing and they asked if they could try to beat it. I allowed them to do so and they were able to beat my rate! I would highly recommend Holiday Ford as well as Frank Wineinger. Since my purchase, he has been quick to answer questions via text message. Now that's service!


Just like putting on your shoes

5
Papa on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole buying experience was as easy as putting on your shoes. Talked to Michael on the phone, arrived to have the truck ready to test drive, filled out the necessary paper work, shook hands and left with a new truck full of gas. It does't get any easier than that. Thanks Michael & Vickie.


Best buying experience ever.

5
Matt D on 01/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I discussed my plans to purchase a 2015 F-250 and while Holiday Ford didn't have the exact vehicle I wanted in stock, Michael Timpson quickly found it at a dealer nearby. He arranged a trade for that truck and also coordinated the few dealer options I wanted to add.Shortly after this, I began to receive a number of emails, including one from the Presidnt of Holiday Ford, promising a good experience. They were not wrong.Michael was as competitive on price as any other large dealer, but far easier to deal with. In addition, they provided a good offer on my trade and made the process as pain free as possible.on our drive up, Michael advised the truck would be ready a day early, so we hustled to make it before closing. Michael assured me the vehicle would be ready.Upon arrival, Tom (sorry I don't recall his last name) provided a personalized tour of my new truck and gave more detailed instruction than when we bought a much more expensive motorhome!Justin in the F&I Dept., was a surprisingly fresh experience in this area. Frankly, people like Justin can quickly transform the buying experience. Fortunately, in Justin's case, the transformation is a positive one, and made for a very quick closing.We had the entire delivery done in about an hour.As far as Michael and Vicki Timpson, I can't say enough good things as they always answered my calls, and provided answers to each of my questions. Michael and Vicki know what it takes to earn customer loyalty.The day after arriving home, I receive a follow-up call from Holiday Ford asking if I had any questions or problems.In summary, we drove over 300 miles to Holiday Ford, and simply will not buy from any other Ford dealer again. Holiday Ford has earned our business.Thank You Michael, Vicki, Justin, and Tom-Matt D.


You Should Check Them Out

5
ltits on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael & Vicki Timpson found the car I wanted and it was ready when I go there! I love my Edge & enjoyed dealing with the Timpsons!!


Awesome Car Buying Experience

5
Aaron on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki did an outstanding job. The deal was done over the phone/internet. When I arrived for pickup, I was greeted by a very friendly staff. Vicki went over my paperwork to be signed, and it was exactly the same as what we discussed on the phone. The entire process took less than an hour and I was extremely satisfied.


Overall experience EXCELLENT!!!!

5
Sheilabw on 01/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found the car that we wanted for our son, called the dealership and spoke with salesperson (Michael Timpson). Was able to almost close the deal over the telephone. No haggles at all, in fact Michael even found us an extra rebate that we weren't aware of!When we went to pick up the vehicle and sign final paperwork, we were in and out of dealership in about 1 hr. Julie in finance was also extremely helpful.Will definitely do business with Holiday Ford in the future!


Great Pricing

4.4
Texizona on 01/13/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

Purchased a 2014 Ford F-150 4x4 Super Crew. I had called and spoke to Vicki before making the trip. Very low pressure and no messing around on the pricing. I traveled 3 hours to get there because of the pricing and was a little hesitant that there might be a few games played upon arriving. However, I was very pleasantly surprised that everything was as advertised or better. Easily my best overall experience.


TomW. Straight Talk

5
tomwilkins on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike and Vickie had a very competitive price for our purchase, however we were just as impressed with the lack of gimmicks and trickery in reaching a deal. Although this truck is for business use, I have asked them to keep their eyes open for my next performance car.


knowledgable, friendly service and great prices

5
RMD on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael was very knowledgeable of the products and the programs available to reach the best deal for me as a customer. He was completely transparent and honest in all dealings and made me feel like a trusted partner in the buying process. I purchased a 2015 F350 SRW with the 6.7l Diesel and long bed. I was blown away by the performance of this engine. The available horsepower provides easy acceleration and a smooth ride. I reset the gauge tracking average MPG when I left the dealership and arrived home 60 miles later with the average MPG reading 19.2. WOW! Really loving the vehicle and the purchasing experience. I will be working with Michael and Vicki Timpson at Holiday Ford in Whitesboro for all my future vehicle needs.


buying a truck

5
Tonya on 12/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was the most friendly place & people! The next time we buy a vehicle we will go back here. A big Thank you to Michael & Vicki Thompson.


Great Experience From Start To Finish

5
GregM on 12/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike and Vicki were the best and worked with us to get a great deal on a new Mustang. Also, we really appreciate the attention after the sale was completed and the interest shown by Holiday's personnel to explain the technical features of our new car. (It had been a while since we bought a new car, and technology moves pretty fast.) Well worth the drive up from Dallas. Would definitely look to Holiday again when in the market for a new car.


Vicki an mike made it best I have ever had

5
waded102 on 12/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will recommend everyone I know to shop at holiday ford for there no hassle down to earth friendly people. Thanks again for this great experience


My best car buying experience by far!

5
randyj99999 on 11/23/2014

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had done a LOT of research on pickups and found that the Ford F-150 was best for my needs. I went to some dealers in the north Dallas area at first. A friend told me that the dealer in Whitesboro was worth the hour drive. I spoke to Michael Timpson and he was VERY knowledgeable about the F-150 product line. In fact he was abke to keep me from making a HUGE mistake (I was misinformed about the details of the max towing package). He was very open about invoice pricing and holdback. They did not have the truck I wanted but were able to get it from another dealer. I was able to get the truck I wanted for the price I wanted to pay. They have a very low pressure approach and are very professional. I will recommend them to everyone that is in the market for a new car.


Incredible!

5
picklet on 10/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have really been doing a lot of homework looking for a car that I could purchase and pass on to my daughter as she starts to drive next year. The internet sales team made it as easy as could be. When I arrived to the dealership basically all I had to do was sign a few documents. INCREDIBLE sale, that's all I can really say! First class all the way and the finance guy made it as easy as possible and actually went above and beyond to even improve my purchase with extended warranty and GAP insurance


Great Car Buying Experience Through Internet Sales

5
john.lunardon on 10/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a 2014 Edge and happened across Holiday Ford via Edmonds. Glad I did, I have bought numerous Ford's but I can honestly say that the experience I had buying a new vehicle from Vicki and Michael was the best I have ever had. The pricing was right in front of me, easy to understand and no upsell when I went to finance. Just straight talk from people that I would not only reccommend to friends but I will be using again for my next Ford purchase.


Incredible Deal!

5
Michael Barnard on 10/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been looking to purchase my first car and was looking for a 2014 Subaru WRX Hatchback which are now pretty rare cars to find and have such a high demand for. Holiday Auto Group had just got this car in and boy did they give me an amazing deal! Frank Wineinger was the car sales man that I dealt with and I was absolutely impressed with the amount of character and integrity he had for helping me get the car of my dreams. The car alone was the color I wanted, it came with all the accessories I wanted and it was for a price that I wanted it for. The financing process with Jeramy was fast and he also helped me get all the terms that I wanted to purchase the car. I truly felt like a client and not just a customer. They even had a mobile guy come out to my father's house (my co-signer) in Garland for him to sign his portion of the documents because he couldn't make it out to Whitesboro that day. I'm very satisfied and If I ever need a car...this is the dealership that I will go to first. I will and have already told my friends/family/connections about Frank and Jeramy. Great, funny, truthful guys work with if you need a vehicle/deal. Thanks Holiday Auto Group!


Purchase of a 2014 F150

5
Glaze on 10/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Vicki Timpson were the sole reason I purchased my truck from Holiday Ford. I know if there is anything I need after the purchase they will take care of. Excellent customer service and follow up. It was a very upfront and no hassle process. I really appreciated the great customer service.


They got it going on!!!

5
leenat369 on 09/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In morning spent 4 hrs at another dealership drove one vehicle. Came here they pulled up 3 vechicles bought one in less than 2 hrs!!


Best Car Buying Experience of All!

5
guadalibby on 08/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough good things about this dealership. Jeramy's Customer Service is top notch and Financing was honest and thorough. We drove from Arlington, TX to buy our car and it was worth it. We have been buying cars for over 30 years and this is by far the best place we have ever dealt with. Highly recommend!


Another, perfect buying experience

5
johnhovis on 08/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 4th new vehicle purchase from Vicki and Michael Timpson. The negotiations are direct, to the point and business professional at all times. We are a Ford only family and will be back to see them again, soon.


Honest and Knowledgeable

5
tracibrigham on 07/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had never been to this dealership before but was very surprised how comfortable they make you feel. The relaxed and casual atmosphere takes the pressure off of the purchase experience and doesn't make you feel like you have to make a decision NOW. All of my questions were answered immediately and even fully explained. I would encourage anyone that I know to come to Holiday to make their stress free purchase.


Great prices, Friendly, Best buying experience

4
Angelica on 07/18/2014

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I had been searching for a 08 Yukon online for some time. Once I found what I had been looking for I contacted Jeramy to get more info on the vehicle and so forth. I liked our conversation and overall the price that the vehicle was priced at. Within a few days I made the trip from Kansas City to Whitesboro, TX to pick up my new ride. I Would highly recommend this dealership to anyone. Great experience.


Like buying from your best friend...

5
DRH75019 on 07/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki & Michael were wonderful to work with. No games and all the details out in the open from the beginning. More than double competitor's discounts on a new Flex. Better financing rates than my "personal relationship banker". Honest feedback about better sources for options. Great job all the way around.


Great experience

5
dallas5814 on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our family always dreads the car purchase process, but Holiday Ford has changed our opinion. It was a great process without all of the hassle and we will definitely go back to their dealership. Really nice staff and they didn't waste our time or theirs. We purchased a new ford mustang and we are VERY pleased with the car.


friendly people,seem to shoot straight from the hip.

5
rpm1957 on 07/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

really nice people, good experiance with them.really know their job well,hope to trade there in the the furture,but i gotta work harder at getting more for my trade bottom line.


Happy Customer

5
klamkin on 05/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with my experience from the first time of meeting Manuel till i pulled out of the parking lot with my new/used truck. I went in with nothing and came out with a beautiful Ford F150 which i am truly very happy with. Manuel was the first to approach me the day i was just looking and when i went back to hopefully purchase he was the one i specifically asked for and he saw me all the way through till the end. His friendliness and honesty were and are very appreciated. Everyone was friendly. I feel confident that i was well taken care of that day and will be as i continue with them in the future. This was my first time to do business with them and i look forward to our future dealings. Thank you to Manuel and Holiday Ford for everything, you are greatly appreciated!!


Ford Edge

5
jjquilter1 on 05/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After deciding the Edge was the car I wanted we looked online and found one that worked. We had dealt with Frank before so I called him to see if he could get a car just like the one we'd found and he did. I really appreciated the extra time and effort he took to provide just the right car we asked for.


Great buying Experience

5
rumann07 on 05/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeramy made the purchase hassle free! He was very friendly and knowable sale representative. I will definitely recommend Jeramy and this dealership to my friends.


Excellent Customer Experience and Friendly Staff

5
jhbpkt on 04/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After finding Holiday Ford through Cars.com I experienced possibly the best car purchase transaction I have ever had. Vicki and Mike Timpson in the Internet Sales Office were so helpful from start to finish. Their attention to detail and fast response rate either by phone or email were best in class. I would recommend Holiday Ford to anyone looking to purchase a car. Purchasing a car in Texas while living in Florida was a bit stressful but that stress was removed once Vicki and Mike explained how they do this for families all around the country. A excellent transaction driven by wonderful people and the best customer service I have ever had when buying a car. Thank you to Vicki and Mike and the rest of the Holiday Ford Family.


No pressure. No BS. Just a good experience.

5
asmoore2011 on 04/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had seen a used 2011 Kia on Auto Trader and called Jeremy about it. He answered even though it was an hour after y'all's business hours. We were able to see the vehicle with Frank the very next day. It was priced already a little below KBB Fair Purchase Price. Your finance guy beat the rate we came in with. What is there to complain about with all of that? We're not really Ford people but when we need cars you will be our first stop and first recommendation!


Fantastic experience all the way around

5
Merrymccoul on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you want a salesperson who is impeccable with his word, Johnny Lee is the man. Not only is he knowledgable about the vehicles, he's a good man. The low advertised prices are for real and not once did I feel deceived. The finance man is great too. Very relaxed. Very thorough. I highly recommend this dealership and Johnny Lee!


Ease of Buying Experience and Excellent Support After

5
superduty_guy on 04/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Timpson made the purchase experience easy and relaxed, inspiring trust and confidence in the whole process. He even gave me his personal cell phone number to contact him directly for any support questions I might have afterward. The staff at service were great and expedited my installation of additional skid plates for my F250, Robb having answered my support questions expertly. Emilee McKay, the receptionist, went out of her way to secure my new license plates while I waited for the skid plate install. I will highly recommend Holiday Ford to my friends when they are ready to purchase their next Ford. I might add that I had previously had an uncomfortable experience at a local Ford dealership that had me looking at other brands. Glad I did not do it. Thanks to all for your help.


The most pleasant car salesman/dealership I have worked with

5
croelse on 04/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called the dealership early one Monday morning to find out about a used F250 I saw they had advertised on Autotrader.com. I spoke with Jeramy Hansley about this vehicle and he explained that they had just received the truck as a trade-in over the weekend and were still inspecting it to ensure that it met the quality standards necessary for them to sell it on their lot. He called me later that evening explaining that the vehicle checked out well and that he would text me some pictures the next morning, which was suppose to be his day off. I got the pictures as he explained and he willingly answered questions I had. After he understood what I was looking for and listened to my concerns, he assured me that I would not be disappointed in this vehicle. I gave him a deposit to hold the vehicle until I was able to make the four hour drive the next morning. He was right! The vehicle met all my expectations and I was driving home with it that Wednesday afternoon. Jeramy was a pleasure to work with and his efforts made the process smooth and easy. I highly recommend this dealership!


Best Price, Best Salesman, Best Dealership

5
toddncarmen on 04/19/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We searched the internet for the best deals and Holiday Ford had the best! Plus, many friends referred Holiday as they had purchased their vehicles there as well! Salesman-Johnny Lee welcomed us from the moment we walked in and helped to make the purchasing of a 2014 Ford Taurus easy! Completing paperwork was a breeze with Jeremy. We highly recommend Holiday Ford and their staff!


Five Stars Across The Board!!!!!

5
morgannt82 on 04/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with my overall experience at Holiday Ford, everyone was very helpful and courteous. Frank Wineinger, who works in sales assisted me with my purchase and I would recommend anyone and everyone to him, he was awesome!!!


5 Star Service

5
barak57 on 04/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We replaced our 14 year old Expedition. While I was sad to leave her behind, Jeramy Hansley made my transition to our 2013 Expedition much easier with friendliness, a listing ear and by handling the two warranty issues with stellar speed and professionalism. He went above and beyond the call of duty to make sure that everything was addressed and correctly handled. He not only met our needs but exceeded our expectations. There was excellent communication among Jeramy, my husband, and myself. Definitely 5 star service in my book! ~ Sharon Miller


Very awesome dealership!!

5
ambur2314 on 04/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car buying is not normally fun at all but this dealership was awesome!! We drove over 4 hours to buy our SUV!! Jeramy was great!!! Will send more customers!! The finance guy was awesome he explained everything so well!! 5 stars!!


frank wineinger was great.he was very helpful and...

5
jdg2014 on 04/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

frank wineinger was great.he was very helpful and friendly.frank made sure all questions were answered and found what we were looking for.i would highly recommend this place to friends and family!!!


Wonderful

5
Randaz on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have sold cars before so I know how a dealership can work the #'s so it looks like you got a good deal. Buying a new vehicle is also very stressful. Jeramy was great from the first moment I talked to him. I live in waco so we drove 3 hours and he was waiting outside when we pulled up and when I seen his smile it was like a breath of fresh air. He made everything easy. I will be seeing him again and I am sending my family to him.


Great experience

4.8
nhwkuhns on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I have purchased quite a few vehicles over the last 6 years, but this purchase was easily the quickest and best experience we have had. We live about an hour from the dealership so Jeramy gave us a rough quote on our trade-ins before we even left the house to keep us from driving so far for no reason. We did not have to do any back-and-forth with the dealership because they gave us competitive prices up front and were very transparent with their reasons for the numbers (Jeramy even helped us see a few flaws in the paint of one of our vehicles that the previous dealership didn't bother to mention). We would definitely recommend this dealership to anyone in the DFW area looking to work with an honest group of people.


Holiday Ford rocks!

4
ric91stang on 03/30/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Great experience, great group guys, found awesome deal we could not turn down. Love the Ford Edge! Thanks Holiday Ford! Highly recommended! Well worth the drive.


Holiday Ford was such a pleasure to work with. I really...

5
copiesa on 03/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holiday Ford was such a pleasure to work with. I really respected their honest old fashioned hand shake approach. There is no high speed scam artist here they are just good Americans running a honest business. Vicki and Mike were so helpful, and finance was a dream to work with. I highly recommend buying your next Ford from them. My wife and I are going back this month and buying a second vehicle for her from them.


Best Dealership EVER

5
Opie Gone Bad (Mr. Opie) on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best dealership I have ever used to buy a car. Holiday Ford was such a pleasure to work with. I really respected their honest old fashioned hand shake approach. There is no high speed scam artist here they are just good Americans running a honest business. Vicki and Mike were so helpful, and finance was a dream to work with. I highly recommend buying your next Ford from them. My wife and I are going back this month and buying a second vehicle for her from them.


I perused Holiday Ford's website to locate a...

5
dccustom on 03/06/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I perused Holiday Ford's website to locate a pre-owned F-150. Found a truck that I liked, and filled out a credit app. Phoned Jeramy for app status, additional info on truck, and made arrangements to test drive. I informed Jeramy of my finance requirements and it was a done deal. No hassle and no pressure sale. I am very pleased with my pre-owned purchase from Holiday Ford...


They made my hour and a half drive with it. Jeramy was...

5
Kra0517 on 03/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They made my hour and a half drive with it. Jeramy was easy to work with and was very honest. He made my car buying experience quick and easy. Everyone was so nice and made me feel welcome, even when my little one was being a bit noisy. I would definitely be willing to drive back to do future business.


Daniel Harrison was very honest and patient, he even gave...

5
jdwdfw on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Daniel Harrison was very honest and patient, he even gave me a ride to the new car side to test drive a Certified Chevrolet Traverse and a Jeep SRT8. I met Ryan Roberts too along with many other employees that are nice enough to offer you homemade chili and free popcorn. Thanks Holiday Chevrolet/Ford :D


I had such pleasure doing business with Jeramy Hansley...

5
Kali47 on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such pleasure doing business with Jeramy Hansley (Sales Manager) and Justin in Finance at Holiday Ford. There was one gentlemen that helped us on our initial visit to Holiday but unfortunately I dont remember his name. He was extremely helpful and kind. If you are looking for an honest and professional dealership, look no further. We live in Fort Worth, TX and found the vehicle we wanted on Car Guru and it was at Holiday in Whitesboro, Texas. If you are from the Dallas/Fort Worth area you know there are dealerships off of every exit. I have purchased vehicles from a few of the dealerships in the metroplex and not a one compared to Holiday. Jeramy was so professional, honest, friendly, and overall just really made us feel very comfortable about our car purchase. We were in and out of there in record time and on our way home with our new car. I told my husband I couldn't believe how smooth they made the car buying process for us. I will refer all my friends/family to Holiday and when we are ready to purchase our next vehicle down the road, we will definitely drive back to Whitesboro, TX to see Jeramy and crew at Holiday.


What an amazing car buying experience! We found Holiday...

5
kennygtx on 01/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What an amazing car buying experience! We found Holiday Ford through the USAA car buying service. For those of you looking for the best deal and the smoothest customer experience, we were above impressed with the staff and the competitive pricing. Being from San Antonio, we weren't sure whether to make the drive, but the deals simply couldn't be beat locally. I must say, IT WAS WORTH EVERY MILE of the drive to end up with the amazing deal and the impeccable service that we experienced. If you are second guessing their advertised deals... don't! There were no hassles, hidden fees, and the advertised price (which was significantly better than our local dealerships) was exactly what we got! No tricks, no gimmicks. Just value, excellent service, and a wonderful, friendly staff that eased us through our next car purchase. We would recommend this dealership to anyone and would do it all over again ourselves :)


My wife looked for a new truck for our son for two months...

5
Tylernick71 on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife looked for a new truck for our son for two months in the Dallas area. She finally came across Holiday Ford (Whitesboro, TX - 40 miles north of where we live) via the Intranet. The pricing on their F150's were very competitive compared to what we had been seeing. She inquired through the company website and we received a call from Michael Timpson - he confirmed the pricing online was correct. They had a nice selection of trucks AND in the color we wanted (black). The first truck Mike showed us was the best truck for our money.he didn't try to oversell or up sell us- he treated us like we were one of his family members. We bought a 2013 Ford F150 that night - showed up around 4:30 and were out of there by 7:30. Everyone there was great to deal with and we could tell they truly appreciated our business.Go see Michael Timpson OR even better go see Michael and his wife Vicki - They work in the same department! The 40 mile drive was well worth it!The Wells Family


Mike Eberhart was a pleasure to purchase a car from. ...

5
botanyguy on 12/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Eberhart was a pleasure to purchase a car from. There was absolutely no pressure, but he did everything he could to be friendly and helpful. I'd recommend him and Holiday Ford to anyone.


Vicki Timpson is who we primarily worked with to buy our...

4.8
RGoodall on 11/23/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vicki Timpson is who we primarily worked with to buy our new Expedition EL and she concisely answered all our questions in a professional, friendly way with no pressure. She also followed up to schedule our visit and held the vehicle we selected for a week. Prior to contacting Holiday Ford I checked Ford Dealerships in at least 5 states using the internet and Holiday had the best value (selection of Expeditions, features, model years, etc.) for money by a significant margin.


Friendly service...we paid what we were quoted over the...

5
bulldogs23 on 11/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly service...we paid what we were quoted over the phone...we will definitely recommend Holiday Ford and definitely will return for our next vehicle


I had a really great experience with Holiday Ford. Frank...

5
tfitzwater on 11/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a really great experience with Holiday Ford. Frank was very knowledgeable and put forth a lot of effort to make sure the process of buying a new car was easy and understandable. I would definitely recommend buying a car from Holiday Ford.


By far the best customer service I have ever received....

5
jamesmcmichael on 11/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

By far the best customer service I have ever received. Often, there are promises made by dealers that never come to fruition. Dealing with Matt & the guys at Holiday was seamless. They treat you with the utmost respect, and I feel like I have found a dealer for life. Quality through and though. Also, If you are in the market for a spray in bedliner, this is the place to go!


i was very pleased in the sales service,everyone was...

5
shaggygreen69 on 11/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i was very pleased in the sales service,everyone was super nice and very helpful.Holiday ford is one of the best dealerships i have ever been to that they actually seemed to care about treating everyone equal.


We would recommend Johnny Lee to anyone. Thank you Johnny...

5
Gretchencounts on 11/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We would recommend Johnny Lee to anyone. Thank you Johnny Lee for making our experience so EASY! Your the best and we will be back!! :)


Eddie was great he show us what we wanted to see and test...

5
jonhusman on 11/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eddie was great he show us what we wanted to see and test drive . Being a first time buyer Holiday was able to work with me to get it done and for that I thank you. I will tell anyone looking for a truck go see Eddie at Holiday Ford in Whitesboro for a good deal and a lot to choose from.


Friendly, helpful and a pleasure to work with

5
Gary C on 11/08/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We found the type vehicle we were looking for thousands less than we found anywhere else in the north Dallas area. Comparable age, miles and condition. Before we made the drive to Whiteboro we contacted the dealership by email to make sure the vehicle was still available. It was and we made the drive the next morning. After looking the vehicle over and test driving it, we bought it. We had one of our grandsons with us that day. The whole process of paperwork, etc, was completely painless. We stayed in the lounge area with our grandson playing, coloring and watching television (kid shows) while all the preparations were made and the vehicle prepped. The GM is a very nice man and we had a wonderful conversation with him (in the lounge). Jeramy (our salesperson) was very helpful and Justin (the finance guy) was like talking to our neighbor....and he didn't try to sell extras we didn't need, or want. All the folks were very accommodating and friendly. If you are looking for a new, or used car, I highly recommend making the trip to Whitesboro and Holiday Ford/Chevy. It will be well worth the drive. I know it was for us.


BEST PRICE ALL AROUND FOR MY NEW TRUCK WHICH IS...

5
kensee on 09/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

BEST PRICE ALL AROUND FOR MY NEW TRUCK WHICH IS BEAUTIFUL, EXTREMELY FANCY & I LOVE IT! I FEEL LIKE IM DRIVING A YACHT! FRANK PICKED THE PRETTIEST TRUCK HE HAD & SERVED IT UP TO MY HUSBAND AND BEAT EVERYBODY ELSES PRICE SO YAY FOR ME!!!!!!


Best Deal in the Country

5
Frank on 08/31/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I traveled all the way from Everett, WA to buy a new Expedition. Jeramy was very helpful and we did all of the pre sale talk over the phone. I saved 11,000 by travelling to Whitesboro TX to buy a vehicle. They are straight forward and apply no pressure to buy. It is obvious that they are more interested in values and customer service than making an extra buck off of a customer. Excellent experience! Justin is the financing guy and he is very knowledgeable and helpful. These guys wont disappoint. Don't hesitate to travel from anywhere to get the best deal.


Holiday Ford is great!!!!!!!!!!

5
Misti Voss on 08/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Holiday Ford was awesome! Jeramy and Justin were so easy to work with. I live 2 hours away and was apprehensive about making the long drive. It was well worth my time. I have purchased several cars over the years and this was by far the best car buying experience I have ever had. Jeramy had my car delivered to me the very next day so that I didn't have to drive back. Justin in finance was very helpful he didn't try to sell me things that I didn't need. Very kind very professional. I WILL go back to Holiday Ford!


Awesome customer service!!!

5
Damon Morris on 08/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Holiday ford is the best dealership I have ever dealt with!! Everyone there was awesome to work with, I couldn't have asked for any better. I wouldn't even think of going to another dealership! I dealt with Jeremy and Frank, they were straight shooters, no bs!!!! I will recommend everyone I can to holiday ford!!! They also have the lowest prices!!!!! Thanks again guys- Damon!!!


Awesome all around!!! The no pressure sales approach was...

5
texaslimeaide on 08/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome all around!!! The no pressure sales approach was truly a nice experience. They got me into a truck that I wanted for the price I wanted. No other dealer did that after a day of looking.


$27,995

Mileage: 1480

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Whitesboro, TX

Engine Type: 3-Cylinder Turbo

$53,400

Mileage: 25587

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Whitesboro, TX

Engine Type: 6.6L V8 32V DDI OHV Turbo Diesel

$70,736

Mileage: 2

Color: White

Transmission: Automatic

Body Style: SUV

City: Whitesboro, TX

Engine Type: 6-Cylinder Turbo

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