Holiday Ford

Holiday Cares

I was surprised that Ned from Holiday contacted me to apologize for my frustrating experience with my truck purchase. He asked me questions about my experience and what they could do to improve on. He also was very apologetic for the mistake that was made on the price of the truck and without any questions asked Holiday refunded me the difference. Holiday really does care about that their customers having a great auto buying experience. They went the extra mile to make me a happy customer. I would recommend Holiday Automotive. Thanks for Caring

Frustrated

"Worst truck buying experience ever" They had me so confused, the salesman would show me the options that were on the truck and the window sticker price then write the price of this truck on a piece of paper. They did not have the truck with the options that I wanted in stock. He showed me many different trucks with options, by the end of the day I did not know what price went with what truck. We finally agreed on a truck, the price the salesman said the truck was going to cost was not the same price that what the Sales Manger and Finance person put together on the agreement were not the same. All of a sudden the truck price increased, At this point they have me so frustrated that I just what to get out of their, so I signed the agreement . Would not recommend this dealer to anybody.