Holiday Automotive

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.6 Quality Of Repair: 4.6 Overall Facilities: 4.7 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.5 Overall Experience: 4.7


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Excellent People and Facility! Do Business Here!

5
Salvador Milella Jr on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Holiday Ford shop is a wonderful place to do business. Sales, Parts, Service, Management....everyone at this dealership is top notch and extraordinarily helpful! I purchase new Ford vehicles with regularity and am happy to say Holiday is the place to buy a new or used vehicle. Ned Kelly, Dave Olson in Sales, Greg in Parts, Willie in Service are all wonderful guys to work with. I'm happy to endorse the dealership! Thanks for providing a great customer service experience!


Purchased 2016 Escape from Holiday.

5
Dennis Daily on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Many many thanks to Ann Wirtz & Ned for their outstanding professionalism and salespersonship.We have purchased many vehicles from Holiday over the years with Ann as our saleslady. Ann does an outstanding job and knows her stuff.Thank you Holiday, Ann and Ned.


Oil change and service

5
Robert J Grass on 11/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is great and they provide friendly, prompt service


Did all they could to make me a satisfied customer

5
James Wolf on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really felt Taylor Simons and Ned Kelly wanted me to be a satisfied customer, and they succeeded. It was obvious that they really cared.


vehicle service

5
Julie Green on 11/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service person was very pleasant, explained procedure and advised how long it would take, etc.Glad to have the vehicle washed also.


Ford F150

5
Nathan Drewry on 11/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

George, at the branch in Fond du Lac, WI, was a great help. He made the process easy and helped us find our truck. He was very informative on the trucks we had looked at. He is a very genuine salesman and fills in the silence with conversation, allowing us to feel comfortable with no awkward silence. We thank him for a wonderful experience and we love our new truck.


Holiday Ford FDL

5
JJTS on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed the shopping experience at Holiday Ford in FDL. The sales dept was very helpful and no pressure to buy.


Car Owner

5
Charles Jinkins on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always I was very pleased with service and friendliness of people.


Overall great experience

4.8
John on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jamie was awesome. He was friendly and knowledgeable. He was not your typical salesman but someone to really get you what you wanted. He was patient and available throughout the whole process.


True professionalism

5
Trudee on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Holiday is great! They make your experience visiting the dealership feel warm and inviting, just like a trip to Grandmas house on Thanksgiving day. The staff is honest and caring, making your vehicle shopping a breeze.


Great dealership, great people, great car, great price

5
Newcarlover on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with the entire process. really glad we stopped at Holiday. We were looking at a Buick encore but after test driving found it to be a bit small. Was very disappointed as we loved the car. Just as we were about to leave Our salesman Fred suggested we look at an Equinox. Had never heard of it but we tried it out. Perfect fit, comfort and great price not to mention what we got for our trade in. Purchase was quick and easy and left with a full tank of gas. In the end we got alot more then we expected.


quick and easy

5
Steve on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the second truck that I bought at Holiday the first one was great but the second one was Fantastic. Angela had the answers to my questions. I went in one day and left with a new truck the next. She walk me through everything I needed to know before I asked. The hole experience was quick and easy even the price was painless.


New F150

5
Mark Kimmel on 10/17/2016

Buying Process: 5.0 Overall Facilities: 5.0

Easy to talk to, professional, gave a lot of options, easy buying process! Joe Thomas was great!


Ok experience

4
Gary Renderman on 10/17/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Overall experience was pretty good! No wiggle room on price and no extras was a downfall and they couldn't even top off with gas when I bought the vehicle! Other than that it went good!


Jennifer

5
Jennifer on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Holiday Service has always been spot on. They have done their best to provide excellent care of our cars!


Fantastic Experience!!

5
Semenas on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Cory was fantastic he kept me up to date with the process every step of the way and he met and exceeded my demanding needs. Everyone at Holiday went above and beyond to make sure we were well taken care of. Thank you!


Amazing Service, Amazing people

5
Robert Tank on 10/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex Marschall was my Product Specialist and I didn't make it easy for him for getting me into a nicer and newer vehicle. He went above and beyond for me today and I'm very happy. I use to be in sales for 10 years and it isn't easy, making sure your customer doesn't have buyers regret and is happy with the services and product. Alex made sure I was happy with my car. Thank you Alex for helping me! You ROCK!!!!


Great Deal on Used Car

4.3
Thomas Mueller on 10/11/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Sales staff was courteous answered questions were available to help


2007 ford edge

4.7
Khanh Dang on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great service and very through with the loan process


2016 Ford F-150 FX4

5
Robert from LATech on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Matthew Claus and Ned Kelly. My family and I had a very pleasant car-buying experience. My kids were excited about the kids' play area and very excited about the new truck. We all left happier than we came.


Satisfied customer

5
Clifford Clark on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was one of the best car buying experiences I have had.


Holiday fors

5
Todd Clark on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took much longer than I was originally told. I decided to wait since I was told about two hours. Four and a half hours later, I finally asked how much longer.


Helpful staff & excellent service

5
Dan K on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The receptionist greeted us as soon as we arrived & kept us informed as to when our sales person was avilable. John was VERY thorough & so kind.They have an amazing kids area complete with a diner & carousel! They offered us food & drinks too.It's defitnely a one stop shop. We test drove, bought & brought home our car all in one day! Highly recommend them!


Best car buying experience EVER.

5
Catherine Koetting on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our experience buying from Holiday Automotive was the best experience we've ever had in buying a vehicle. From test driving to the final paper work process, it was a low key approach and very comfortable. The best part of it was it didn't take all day to finish the process. I would highly recommend this dealership to anyone, and, please ask for Cory Hayward. He was our sales rep and he was a pleasure to work with.


Shopping for a new car.

5
Steven Stannard on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased many new cars from dealers all over the country. Holiday Auto is a good place to shop for a car, new or used. The sales people (at least the one we had) was knowledgeable about the product and was patient with us without applying pressure. They were quick to straighten out one small issue that there was with the car itself that had nothing to do with Holiday Auto. There was also one small request from us that was quickly taken car of. The financing was quick and painless. I would recommend Holiday Automotive and especially our salesman.


Holiday is the best!

5
Patti L Ceelen on 09/29/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great, friendly service! Feel very confident in the crews at Holiday.


Chevy Silvarado

5
Mark Stahl on 09/29/2016

Customer Service: 5.0 Overall Facilities: 5.0

was great experience and I would go back to Holiday. Service is wonderful. They changed my oil in a timely fashion.


2008 Escape repair

5
Gregory Messina Trust on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have two residences. I could have vehicle serviced in Illinois or here. Easily, I have it done here because of the way that we are treated. My vehicle was ready in less time than expected. It is great to have the shuttle service available. Jenny did a great job in handling our situation. The driver, Merlin, was extremely nice as well.


My new Mazda

5
SharonP on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we are very happy with our new car and Sam Voss was very helpful and informative about everything.


They gave me hope

5
Rosalea Robertson on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0

I worked with Chris Holmes and he was the type of guy who did not beat around the bush, not to mention he gave me all info I needed straight up and recommended what would work best for me. Chris was patient with us and always enthusiastic and was determined one way or another to get me a new car even though I did not think my credit would qualify me to get a vehicle on my own without a co-signer. Sure enough, these guys did it. They got me a rate that I could afford and an awesome deal. Now I drive a beautiful car that I absolutely love that is way beyond my knowledge of trying to operate this neat little devices and I truly could not be happier. It's been a long time since I have enjoyed driving and I truly adore it again to the point it is hard to get me out of my car :)Thank you guys for all you do... seriously. You guys have no idea what this means to me and my family. Also, Chris deserves a raise :)


Worst vehicle ever

2.6
Firewoman1991 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

Bought a vehicle from the budget center and it was not worth the purchase. I have pretty much fixed everything there is to on it and I haven't owned it a year. Good service poor quality


Great Experience

5
Terry on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a pleasure dealing with a knowledgeable Sales Person (Jamie) that new all of the details and operation of the vehicle.


Incredible

5
Jesus fernandez on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So unfortunately I was not able to purchase my vehicle . But the staff was incredible ! Very friendly And very helpful tried their absolute hardest to make the deal happen !


Best Customer Service Around

5
Michelle A. on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've always had an amazing experience from Holiday Automotive. I had purchased my car at this dealership and since then I have had only great results as I've had all my service done there as well. I recently had an issue with my shifter being stuck in park and with bringing in my car a few times and the same issue occurring they decided to keep it for a few days. For the few days they had my car in the shop they had decided to pay for my rental car which is amazing customer service! They eventually were able to diagnose the issue and kept me informed with what was going on the whole time. What really blew my away was that they offered to pay the difference between the part that they originally thought it was and put in with the actual part it ended up being. To me that is exceptional customer service and Holiday Mazda will always be my #1 place to take my car. 5 stars hands down.


Great Experience Used Cadillac CTS

5
Brian on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just spent Saturday buying a used CTS from Fred Toth at Holiday. Great experience. Mike the Used Car manager helped put a hold on the car, since I was driving from Madison. I was afraid of driving the 1.5 hours to get there, and having it sold out from under me. The car was as advertised and priced accordingly, and I purchased right away. Thanks to all involved...


"Frustrated"

1.5
Greenlaker on 04/26/2016

Pricing: 2.0 Overall Experience: 1.0

"Worst truck buying experience ever" They had me so confused, the salesman would show me the options that were on the truck and the window sticker price then write the price of this truck on a piece of paper. They did not have the truck with the options that I wanted in stock. He showed me many different trucks with options, by the end of the day I did not know what price went with what truck. We finally agreed on a truck, the price the salesman said the truck was going to cost was not the same price that what the Sales Manger and Finance person put together on the agreement were not the same. All of a sudden the truck price increased, At this point they have me so frustrated that I just what to get out of their, so I signed the agreement . Would not recommend this dealer to anybody.


Great service

5
Susan on 04/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had purchased a used car at Holiday in January. Soon after, it developed a noise and tire issues. David in service was polite, knowledgeable, friendly and most helpful. The problem was resolved to my satisfaction as soon as they were able to get the parts. I would recommend them to anyone purchasing a used or new car!


Great Sales Team

5
DDFarm on 04/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dean J. is an awesome sales person. He went above and beyond to make our truck purchase happen. He came into the dealership on his day off to finalize the paperwork since that was convenient for us as the customer. He was really easy to talk to and worked with us a customer. He understood our needs and was able to come through on a deal that made a win-win for both of us. He does a great job communicating with us to make sure we are informed through out the process. Everyone at Holiday was very polite and very friendly. Clearly a representation of a staff that is treated well and appreciated. 2 out of 3 vehicles have been purchased at Holiday in the past 12 years from our household.


Great Experiance

5
DDFarm on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dean Jaber is an awesome sales person-product specialist. He went above and beyond to make our truck purchase happen. He came into the dealership on his day off to finalize the paperwork since that was convenient for us as the customer. He was really easy to talk to and worked with us a customer. He understood our needs and was able to come through on a deal that made a win-win for both of us. He does a great job communicating with us to make sure we are informed through out the process. Everyone at Holiday was very polite and very friendly. Clearly a representation of a staff that is treated well and appreciated. 2 out of 3 vehicles have been purchased at Holiday in the past 12 years from our household.


Great Experience w/ Product Specialist Jason Inda

5
Seth P. on 04/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went in to trade in my car (Ford Focus) and were looking to lease a Ford Escape. I'm definitely not someone you would consider a car expert, but the whole experience was really pleasant because of Jason Inda, a Holiday Automotive product specialist. He talked my wife and I through the process, took us out on test drives, and had a no-hassle approach to finding us the right vehicle. I would highly recommend working with him, because he hit the perfect balance between being personable and professional. It never felt like he was trying to 'sell us' anything, just worked with us, to find an SUV that was the perfect match for what we wanted. Without a doubt, I'll be going back to Jason the next time we need a new vehicle!


Great Service from Specialist Jason Inda

5
Seth P on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had a really nice experience at Holiday, working with product specialist Jason Inda. We're not car experts by ANY means, so his no-hassle, personal, professional approach was greatly appreciated. It didn't feel like he was trying to "sell us" on anything. He walked us through the process, showed us a bunch of cars, took us on multiple test drives, and was with us all the way until the paperwork. Even though they were really busy that day, he took the time to help us, and we never felt rushed.We traded in our Ford Focus, and now are leasing a 2016 Ford Escape, which we LOVE! I'd highly recommend working with Jason. I will definitely be contacting him again the next time I need a car.


buying a car

5
Hector sanchez on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service expectations met and exceeded I was in and out and I came home with the vehicle I wanted I recommend them to anybody looking for a great vehicle


First Class Dealership

5
Kimble on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

First rate truck buying experience. The salesperson knew the truck inside and out. The deal was quick and efficient, no hassling. The dealership stood behind its numbers and gave me a great deal.


Very Happy with my used car purchase

5
Scott180 on 02/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was looking for a very specific used Toyota Rav4 and found it at a couple different dealers through Cars.com. Of the five i found, Holiday Automotive's offering was the lowest mileage (almost half the others) and the second lowest price. They had the fastest response to my email requests and had a link to an online financing option sent to me as soon as I asked about financing. They were very professional throughout the whole process. Courtney was very helpful in evaluating the car and I felt that they were very open about the costs, financing, fees, etc. Overall I am very happy with the whole experience.


BUMMER! Drove more than a HOUR no CAR!!!

2.3
wanting to be a car owner on 02/15/2016

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 4.0

I read reviews on Holiday Auto- most were great. Some stated that they drove an hour, had an appointment, showed up and the car was sold. I was aware of this so I called 8:30 the morning I wanted to visit the dealership. I had an appointment, manager confirmed the car was available to test drive. I got there a couple hours later and the car was SOLD! It was Monday morning how could the car be sold in a couple hours with absolutely NO customer in the store. The manager and sales lady were apologetic and I just replied I read about this but thought no give them a try. BAD choice on my part! I wasted my morning. I left wondering if they knew the car was sold but heard an eager person on the phone when I called before leaving home and did what they could to get me on their lot. SORRY no purchase from me and little did they know I had the money in hand for the car. So, if you decide to do business at Holiday good luck is all I can say. I wish I would have been able to learn more about their customer service that I read so much about.


A++ Holiday Mazda Goes Above and Beyond

5
ybbils on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first experience buying a car from a dealership. Holiday came highly recommended to me from coworkers and friends. I purchased a 2013 Volkswagen Golf TDI. They had very straight forward pricing the manager put aside the car I wanted for me to come see it. I took it for a drive and loved it so when I came back I signed papers right away. Sarah that worked with me was very helpful and efficient. A few days after purchase sales manager Nick Faymonville followed up with me. I had some concerns that he went above and beyond to take care of for me. Well done Holiday Mazda, you have earned my return business and I have been telling others of my wonderful experience with you. Truly how a dealership should be. A++ I would recommend anyone looking for a vehicle to check out Holiday. They are worth the drive.


Quick and Easy

5
Nancy on 01/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been going to Holiday for 26 years and will continue to work with them! I worked with Nick F. and Tom K. this time leasing a new vehicle it was quick and easy. Keep up the great work.


Easy and Efficient

4.7
John on 01/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I travel 17 miles to service my CX-5. Scheduling my appointment is easy and the service is excellent and on-time. The staff welcomes me, asks questions and shows me to the lounge. They also make the checkout process smooth when the service is done. With the various discounts they offer, it is affordable. I can tell they value my business and want to keep it.


Deceitful

1.8
Jason on 01/09/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

I have been searching for a truck, I found one at holiday, it was listed $8000 under the national average price. I couldn't acually take it for a test drive since it was safety tested yet so the salesman was able to drive while I was the passenger. So I felt like I got the jump on anyone else that would have bought it, I put down some money on it and was told that I would have to wait for it to be fully inspected. The next day I received a call from the salesman that it should be ready the next day and he would let me know later on for sure. I got no phone call, the next morning I called his cell phone and no answer and also called the dealership and was told he was out of the office. So a couple hours later I received a phone call from the salesman and was told that it didn't pass a "safety inspection" and they were gonna send it to an auction. So I go back to looking for a truck and I find that same truck I wanted listed for $8000 more! I realize people make mistakes but I can't stand being lied to. I will never even consider holiday for a vehicle and pass it on.


great day

5
samman16 on 01/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with tom, at the dealership. He helped me get a great deal on a 2012 ford f150. I will be coming back once the wife need a new vehicle.


Amazing Service, Felt welcome the moment I entered

5
Katrina on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pulled up to the service door for an oil change, door opened and a man came up to greet me and get my mileage. When we went to the desk, he greeted me by name which made me feel expected and welcomed since I had not announced why I was there nor had I handed him anything in regards to why I was there. They new just from the online appointment details I had entered and by my car type and the time. While waiting, they had fresh baked cookies, popcorn, water bottles and coffee available for everyone. David, my service advisor, pulled me in back by my car and introduced me to one of the technicians who educated me on my 02 sensor (which I had questions about) and the entire OBD system and codes, You could definitely tell they know their stuff! David also made a copy of a receipt I had from my last oil change at a different Mazda certified service center. With the extended warranty oil changes should be free and the other dealership would not accept that and made me pay for it. David said he and his boss thought that wasn't right and that they would try everything they could to get my money back. Holiday not only has amazing, welcoming service, they also stick by their products and warranties! 5 stars!


Great experience

5
Clark on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience at Holiday Automotive was great. From the moment we test drove the vehicle we knew we wanted to purchase from Holiday. They made the process quick, simple and were extremely fair in the pricing. Any questions I've had post purchase have been handled easily and I will be back to purchase from Holiday again. Thanks for making the car purchasing process go so well.


Awesome experience!

5
Mike and Carla Flammini on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased our first Cadillac from Matt Birschbach and couldn't have been been more pleased with the process. We actually went to Holiday to purchase a new Denali, having driven one for the last 6 or 7 years. We weren't impressed with the new Denalis, and Matt suggested that we drive the Cadillac Escalade. We couldn't believe the difference. Matt told us he wasn't part of the Cadillac team, but that he would try to give us as much info as he could, or find someone who could address anything he could not. He knew plenty! Matts professionalism and attention to detail was exceptional! From the first day we entered Holiday, until the day we picked up our new Cadillac, Matt worked above and beyond to make our purchase experience a great one! The process of purchasing a new vehicle is something we normally dread! Thank you Matt for making it a pleasurable experience! having been self employed for over 30 years, we appreciate how difficult it is to find and train employees like Matt who's enthusiasm and obvious happiness at his job are very apparent! Mike and I will certainly look to Holiday for any future purchases! Thank you! Mike and Carla Flammini


Friendly and great service every visit.

5
Mazda Family on 11/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

. Our family is currently driving 5 Mazda's from Holiday . Great reliable cars. Awesome service. Great sales team. Holiday comes highly recommended.


Simply the best new car purchase experience ever!

5
Mike and Carla Flammini on 11/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I walked into Holiday late one evening and were greeted by Matt Birschbach and from that moment until we left with 2 new vehicles 3 days later our experience was great! Matt helped us decide which cars would be best for us, and his knowledge of all of them was amazing! Matt worked with us to get the best trade in value, and price for our cars. My husband and are so satisfied with our experience at Holiday, and Matt, that we will definitely be back in the future and will be recommending them to anyone we know looking forms new car! Thank you so much!


Mazda service visit

5
MMoede on 11/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at this dealership was very positive. Staff was very knowledgeable and courteous, facility was very clean and organized. My car was serviced and washed in a timely matter


Amazing experience

4.7
RayG on 11/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was hesitant to drive the hour from GB but man am I glad I did. Honesty Holidays buying process was so much smoother than other dealers. I'm still amazed. Quality vehicles, quality employees from Nick the sales manager to Mr Krug who was our salesman to Stephanie in finance. Amazing.


Excellent Buying Experience, Excellent Service!!

5
fdlhappycustomer on 11/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was finally time to buy a new car. My old car had reached 203 thousand miles and it was time. I was purchasing my first car all on my own for the first time. I had researched and shopped around for the models I was interested in but none of them impressed me. A couple of people had asked me if I had checked out Mazda. I went down to the dealership with a friend and was very impressed first of all with my salesperson. Meghan O'Malley was very interested in what I was looking for in a car. I explained I need great gas mileage because I commute to work (about 200 miles a week) and I wanted something in my price range. She showed me a couple of different Mazdas but when she bought out the hatchback, I was impressed. It was sporty, roomy, and great gas mileage! I was surprised at how it drove too. We worked out the finances and she was able to put me in the price range I wanted. A couple weeks later I returned to the dealership to have my spare fob paired with my car. I was told I also needed a software update so an appointment was made. Colleen, called the day before, to verify my appointment. I drove up to the service door and David Minter was there to greet me and get me set up for my software update! He explained how long the update would take and if I would like to wait there was a customer lounge I would be able to use! The whole process was quick and easy! David handed me the keys to my car (which they also washed!) and off I went. I am very pleased with my new vehicle and the Holiday dealership. I feel like Holiday will provide me with great service for years to come!


Pleasant buying experience

5
Cheryl on 11/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were looking in the Fox Valley for a "new" used car. Inventory was much better at Holiday, than the dealerships in Neenah and Appleton. I searched for 2 weeks online before setting up test drives at various dealerships. When we arrived at Holiday, my chosen vehicles were lined up, and ready for to go, we drove 3 Mazdas and bought a Mazda6 Grand Touring. We were able to get a fair trade-in value on our car. The nice thing is we were there less than 3 hours with in-house financing. We will go back to Holiday again. Thank you.


Very pleased with their customer service.

4.5
Michelle S. on 10/30/2015

Customer Service: 5.0 Overall Facilities: 4.0

I have to say whenever I have had a complaint, they are very good at making things right with me as a customer. They always make sure that I am satisfied if I was not at the time of service. I am glad to know that they do actually care about me as a continued customer. I would defenitly recommend Holiday for anyone in the market for a car or service for the vehicle. Thank you Holiday for always being there for me!


Second Chance at Doing Business with Great Customer Service

5
Good customer service at second chance on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Previous appt was made to test used car and after driving 70 miles got there & was told car just sold. However, I rec'd a call back to make things right about the used car after later it was available again. We were treated with the up most respect and rec'd apology for the way things were handled on previous visit. With that said, we made a purchase and the manager and sales person were awesome! we would truly recommend Holiday Ford to our friends & family.


Best salesperson I ever worked with.

5
vicki roskom on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Barber is the best and most friendly sales person I ever worked with. He knows his work. I would go to him again and again. I found a couple of small flaws in the vehicle. He fulfilled his promises to fix them quickly and efficiently. Also the men who work in the Mazda garage. So nice to deal with.


Rude & inconsiderate customer service used sales

1
Shell on 10/20/2015

Customer Service: 1.0 Buying Process: 1.0

Called dealership on 10/19/15, spoke with sales person Amanda around 5:45pm verified that the car I was interested in was available. She checked and said yes it is available and when would you like to see it? I responded and said today if possible! Gave her my phone # and she proceeded to say you are in the Madison, WI area and we will see you in about an hour. I asked her it the auto had a vista roof nod she said I will check and call you right back. She called back within ten minutes and said yes it does and we will see you around 7:15 ish. Long story short, we get there and walk in around 7:20pm after stopping at main location and told we need to go down & across the street, meanwhile the sales lady said I will call and let them know you are coming and by the way that MZkX you are looking at is really nice, she said she had test driven it yesterday. We proceeded across the street and bam. As soon as we walk in eyes are moving quickly from everyone. I was advised that Amanda must have made a mistake and that the car had just SOLD!!! I drove over 70 miles and no phone call or anything! Rude and inconsiderate customer service!


great car buying experience

5
Sean on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

buying from Holiday was one of the best car buying experiences. It was no pressure, very relaxed. Julien explained every step of the process thoroughly. We are very happy with our car. I noticed a small defect in the car once I got it home. They had us take it to our local dealership and have them billed for the work. Great service! We will be back again.


Holiday Mazda Fond du Lac

5
KY mazda fan on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You almost have to buy a car at Holiday to believe the friendliness and professional approach they operate with. I do not mean when they are selling, most dealers are friendly during the sale. I mean the same friendliness and professional procedures when you have a problem. It starts when you contact the service manager and they do not stop until your problem has been solved. My last situation involved a starter motor and I needed a tow 45 miles to Holiday. They helped me arrange for a tow and because of a premium warranty , the parts and the tow were paid for. I found them about 15 years ago online. I will never buy a car anywhere else.


Fast, friendly and understanding

5
LPierce on 09/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dave in the Mazda service department was very friendly and accommodating. They responded to my issue quickly, came to get the car and towed it the dealer. By the next morning they had my car ready and even covered the cost of the new battery due to a couple of issues I had with my new car. Dave understood that I needed to be able to rely on my car due to the fact that I'm on the road a lot by myself. I have always had quick and friendly service with them, I love my car, and will definitely continue to work with Holiday Auto in the future.


Terrible

1
AmberW on 09/24/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I purchased a vehicle from holiday automotive budget center and having an issue i brought it into the holiday service center. i had nothing but problems......one issue after another all relating back to the same problem! my car had been repaired twice and when i still had said issue they checked it out for 3 days and told me "they get paid to fix things" and nothing was wrong with my vehicle......then i left....frustrated and only to find my car had new dents dins scratches and my bumper took a hit.....round 2! Dick Beyer treated me like a criminal who was trying to con him! he offered me 500$ to take my car elsewhere! this place has horrible customer service i have never been treated so rudely!


Great Service

5
"Lisa34" on 09/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my Ford F150 in for an oil change and tire rotation. I was notified by the service dept. that I also needed the air filter replaced. I was given the cost and asked permission to have that replaced (I went ahead with the work.) When the work was done there were no surprises with the cost, exactly what I was previously told. Excellent service!!! Very well appreciated!!! The waiting room facility is awesome, not to mention the warm chocolate chip cookie. Thanks Holiday Ford!!


Very helpful

5
mpatt on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Erik was very helpful in our decision to buy from Holiday Automotive although we live over 500 mi away. Using his videos, pictures and many phone calls back and forth he made our decision easy, He helped us find someone to drive the car across country and deliver it to us in great shape. I would recommend him to anyone. Great service, great ! Made buying a pleasure. Thanks, Erik!


Friendly fast service, great communication

5
Escape Driver on 08/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The folks at Holiday are always spot on with the communication. They take the time to research answers for my questions and are really good about calling/emailing with information, answers, and quote information. They have worked around our schedule including dropping off the night before and providing a loaner car while they perform the work.


exceptional service

5
Lindsay on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I recently purchased a Honda Fit from Holiday Automotive and could not have been more happy with the experience. Compared to other car dealerships we visited, Holiday provided a friendly, no-pressure atmosphere that went above and beyond our expectations. They gave us plenty of time to talk things over alone and didn't play games like other dealerships tend to do. They graciously put up with my stress and indecisiveness of being a first time car buyer and even stayed with us almost an hour past closing to help us finalize the deal. (Their patience with me in coming to terms with making a financially big purchase was very much appreciated!) They negotiated on price, provided us with free sweatshirts, car mats, and even made sure we drove off the lot with a full tank of gas. They also offered us plenty of water and popcorn throughout our visit. Sometimes, it's the little things that count. :) Needless to say, the service was exceptional. Not until the very end of our buying experience did we find out that Holiday's employees work on a salary (not commission). It all made sense in that moment as that clearly makes a world of difference in how they interact with their customers. The people we worked with (Tony D., Randy G., and Parry B.) were kind, honest, and helpful. They were all down-to-earth, genuine people. We would work with them again in a heartbeat and even drive an hour north from where we live to buy from them again. Cannot recommend Holiday Automotive enough!


exceptional service

4.8
Lindsay on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I recently purchased a Honda Fit from Holiday Automotive and could not have been more happy with the experience. Compared to other car dealerships we visited, Holiday provided a friendly, no-pressure atmosphere that went above and beyond our expectations.They gave us plenty of time to talk things over alone and didn't play games like other dealerships tend to do. They graciously put up with my stress and indecisiveness of being a first time car buyer and even stayed with us almost an hour past closing to help us finalize the deal. (Their patience with me in coming to terms with making a financially big purchase was very much appreciated!)They negotiated on price, provided us with free sweatshirts, car mats, and even made sure we drove off the lot with a full tank of gas. They also offered us plenty of water and popcorn throughout our visit. Sometimes, it's the little things that count. :) Needless to say, the service was exceptional.Not until the very end of our buying experience did we find out that Holiday's employees work on a salary (not commission). It all made sense in that moment as that clearly makes a world of difference in how they interact with their customers.The people we worked with (Tony D., Randy G., and Parry B.) were kind, honest, and helpful. They were all down-to-earth and genuine people. We would work with them again in a heartbeat and even drive an hour north from where we live to buy from them again. Cannot recommend Holiday Automotive enough!


Quality Efficient Service

5
FrPat on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Holiday Automotive is one of these places where you feel comfortable, confident and right at home. The technicians are straight forward and honest. They know what they're doing and explain what's needed. I had tires, brakes and detailing done. Very pleased.


Great Service

5
Andyplan on 08/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently I took my 2015 Mazda 6 in for an oil change and tire rotation. There was a nail in one of the tires that could not be plugged and I was looking at having to buy a new tire after only 10K miles. The sService Manager helped out by finding a tire that had the same tread wear that had just come off of another Mazda 6 and he only charged me mounting and balancing. This made my day. I will continue to use them for all of my service.


Great Service, Friendly Staff, Great Facilities

5
W. Aasby on 08/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have been a Holiday Automotive Customer For many years and would never go anywhere else. The staff and facilities at Holiday are the best and always result in a great customer experience. Highly recommend this dealership to the people in Wisconsin.


Bad experience

1
Tb on 08/07/2015

Customer Service: 1.0 Overall Experience: 1.0

Unfortunately there seems to be a lack of communication in sales. My daughter had her eye set on a used car in their lot. She made an appointment to see the car and was assured it was still for sale. She asked me to go with her to look at the car, with plans to purchase. She called again before we left and was told the car was available. We then drove over an hour only to find out that the car was sold. The manager did appalogize but offered no recourse for this major inconvenience. They did have other cars avaliable which would have sufficed. However they made no attempt to offer a deal to make up for their mistake. Very poor customer relations.


Customer servics

5
LEN G. on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a used car on 5/14/15 started having trouble with the front end .I called the service dept. and a great Service Consultant By the name of David Mintner took care of all my problems the GMC Envoy now is like new .I have never been treated as good as my experience with David and his staff. I would not hesitate to recommend Holiday Automotive to anyone . thanks David.


Great Experience

5
wsteiner on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time buyer and had a lovely experience! John Krug was very helpful and made the whole process quick and easy. Being a female, you hear horror stories on buying a car; John was knowledgeable and very polite. The entire team at Holiday Automotive were welcoming as well. HIGHLY recommend meeting with John if you are interested in buying a car.


Oil Change

4.2
BillyBenBob on 07/20/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

In and out as promised with the car nicely washed at no extra charge.


They were amazing got my car so fast

5
Carhead on 07/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were the nicest people I have ever met. They got me my car so fast and they give you things like popcorn or a hotdog and water or even a gumball. If I were to buy another car than I would go there again.


Stabilitrak service 2014 Chevrolet Van

5
cleanvan63 on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my van in today for a stabilitrak service and I received MVP treatment from the service manager, and all the employees I came into contact with. I will be bringing my van in to Holiday again whenever service is needed.


Easy to do business with

5
BradleyJ on 06/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy-to-do-business with sales staff. No pressure from them. Willing to listen to my needs and pricing requirements. After making a purchase, the sales rep went over the vehicle features in a timely no-rush fashion, and the car was detailed and ready to drive home.


recall appt.

4.7
Sam on 06/16/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

i was very happy with the repairs done to my car. As well as the fact that they also found a problem besides what i brought the car in for, and they fixed it while they were fixing the other issues. The part they needed was in stock and under warranty.


Locked out

5
Bob and Bonnies Donuts on 06/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0

They came and helped me out with a technical problem on sight with my contour. Strongly recommend this dealer for customer service and support!!!!


Quick and Friendly

5
P Warren on 06/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a tail light out on my car. They fixed it without an appointment so I could drive safely over the weekend. Enjoyed some cold water and cookie while I waited. Thanks!


excellent service

5
carol and ron boehning on 06/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

when ever we go there we are always greeted in the nices way. they treat you just like you are there first person of the day no matter when you go there. the cookies are always warm and good. they all are very friendly also.


Friendly service staff

5
Sue on 06/06/2015

Customer Service: 5.0 Overall Facilities: 5.0

I take several of our vehicles to Holiday for oil changes and tire rotations as well as for repairs, and I always find Carrie and Jenny to be so friendly and knowledgeable. They genuinely like what they do.


Great Experience

5
Mike on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a new Mazda 6 last week from Holiday. The whole experience was excellent. I had set up a time to pick up the car earlier in the day and they had all the paper work ready and the car cleaned up and inside ready for delivery. Sales person - John Krug - was great to deal with. Took his time to review and explain all the features of the car. Great place, great people!


Experience Above and Beyond!

5
PerryD on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a Certified 2014 Mazda CX9 from Holiday Automotive. By accident, the car got damaged prior to me accepting delivery. Even though I went ahead and accepted delivery, the team at Holiday Mazda offered to make it right. Nick Faymnoville, Shane Uriah Rosalez, and Meghan O'Malley went above and beyond my expectations to make sure this turned into a positive buying experience. They took the 2014 Mazda back and gave me a new 2015 Mazda CX9 in it's place. Not only did they give me a new CX9, they were able to do so with very little additional cost. I have purchased a lot of cars over the years from many dealers, but Holiday Mazda ranks #1 far above the rest. Their commitment to a positive buying experience is real and very much appreciated!


First Oil Change with new Mazda at Holiday~

5
Shelly L. on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the opportunity to purchase a brand new Mazda from Holiday this year. In the past I had never returned to the dealership for service, tire rotation, oil change etc. When I purchased the vehicle the service consultant asked if I would like an email reminder when my car was likely ready for oil change and tire rotation. I received the email this week and was able to go to the on-line self scheduling portal and sign up for a time convenient for me! David Minter and the team at Holiday had the car finished (oil change/tire rotation) in under an hour. During the wait, I was offered food/beverage/tv/papers/ and even a place to charge my phone! They also offered a rebate coupon lowering the overall price (which is a deal!) by $20.00. No hassles, in and out in an hour. Great place to have your car serviced!


Timely auto repair

4.5
Julieann m Rahn on 05/29/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The repair service I received at holiday automotive was very good they had my vehicle taken care of in the time frame I was given I was very impressed . The service people were very kind and considerate I would recommend them to my friends and family.


Repair services

5
Muellertime on 05/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome. Able to get the car in the same day. prompt phone calls indicating what type of repair was needed. Car repairs were completed on time and within the dollar estimate that I was given. Would recommend.


Great Experience

4.7
Andy Weninger on 05/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I decided to purchase at Holiday due to their follow up with me. I had visited several car dealerships and Holiday was the only one who called me back the next day and really worked with my on my trade and purchase. My salesperson, Julien, was knowledgeable and worked with me as I made my decision. Nick, the Sales Manager, followed up through the process and worked to help me get the best deal. I would recommend them to anyone in search of a new or used vehicle.


Great People

5
Paul on 05/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nobody comes close to Holiday! Sales and service are top notch.


Real "down to earth" Service

5
Kelly on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My parents and I have bought 3 Mazdas through them. Excellent service, they always try to find a way to work with you and make sure you have the best experience. They didn't have the manual car that we wanted, but they put in the time and effort to find the one we wanted. Process was simple and we always feel like they know who we are. They are honest and truthful. They really make sure they can find the perfect fit for you.


Trustworthy Service

5
Daisyann1997 on 05/03/2015

Customer Service: 5.0 Overall Facilities: 5.0

Originally bought my Mazda 3 at a different dealership. When I needed to purchase tires I looked around and found out that Holiday was the most reasonable for tires and also found out I was overpaying for oil changes where I bought my Mazda. Also had an issue that my original dealership was going to charge me 4 times the price to repair than what Holiday would. Will definitely buy my next car from them and also continue to use their facility for my oil changes/tire rotation/etc. They never try to talk me into services that aren't necessary. Very trustworthy. Nice waiting room with a TV, cookies, water and popcorn.


Really great experience!

5
Ashley on 04/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was great! No more than I was in the door for my service repair, I was greeted by Doug from the Red Team. My vehicle was taken care of and I was out the door within an hour. Love that my vehicle was also washed complementary! I would definitely recommend Holiday to all of my family and friends!


Holiday made it right!!!!

3
Ben Duke on 04/08/2015

Customer Service: 3.0

I had recently wrote about my unsatisfactory experiences with Holiday Auto. I was contacted by the President of the company prior to the posting of my review. Not only did he personally attend to my concerns, they also compensated me for my inconvinience. I must say, Holiday Auto made a believer out of me. Not to often aim I made to eat my words, but I did. Thanks! Again Holiday Auto for making it right!!!


Got to love the internet

5
Donald on 04/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found a 2014 Diesel Ram 1500 with 2800 miles on it. That was priced 2000-3000 cheaper than anything I had found close to home with 10000-12000 miles on it. Parker WinterHack was the salesman had the deal done in 1 day


Jeep Purchase

5
Jim Webber on 03/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found a beautiful Jeep Grand Cherokee Summit on the internet one night that was almost too good to be real. I inquired via e-mail that same and was contacted immediately the next morning. I set up a time to see the vehicle the same day and was treated with courtesy and friendship. I drove the car, came back and found out more about the previous owner of the vehicle and made the deal. Parker was fun to deal with, and he made the deal a great experience..I picked up the Jeep several days later, and was grinning all the way home! Really good people, and I definitely recommend this group to be considered for your next vehicle purchase!


Great experience.

4
Joe on 03/20/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Very satisfied with the used SUV we purchased at Holiday Mazda. Drove several miles and I do mean several because of the sales service. The SUV was in showroom condition and the staff was great. We would especially like to thank Tom Kuitert for going above and beyond to make this happen.


Holiday not a holiday experience

1.5
Ben D on 03/16/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

I drove for 60 miles to see a vehicle. The sales person(Taylor) indicated the auto was on site. Wasted trip,time and fuel. Went back a second time to find the vehicle in poor-worn condition. The salesman, Chris promised to repair seat and rims of the vehicle prior to me driving another 60 miles to the dealership.The second-hand, used car manager wanted me the customer to afford repairs to their vehicle. What a joke! Taylor promised compensation for wasted fuel; still waiting for the reimbursment. I called Rob b, second in command, even bigger joke. He referred me back to the second-hand, who phoned me and again, and asked if I wanted to incurr the cost of the repairs or keep the vehicle at the over priced tag amount and have him do the repairs. No thanks!!! No Holiday IN FONDULAC!!!!!


I won't go back

1
bad holiday on 03/13/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

I went there a week ago. Couldn't see over half the stuff I was trying to because there was snow all over the vehicles windows. It hasn't snowed recently so I don't know why they weren't clear. Couldn't read the prices or stickers. Returned there today. Test drove a truck and it appeared ok. I told the saesman that the exact same truck,only with 14000 miles less and one year newer was just sold within the last 2 days from this same lot for exact same price as the one I was looking at so the price should reflect the higher miles and older vehicle. He wouldn't budge on that and I started to sense an attitude. He made some remark of sitting in my pajamas at home looking at trucks for sale. I told him the deal isn't for me and left with a bitter taste of the place. Also the salesman sat in the backseat while I test drove the truck and told me what road to take ,which way to turn and was yapping entire time. How can you check a truck out with this kind of stuff going on? No thanks. Doesn't feel like a Holiday there,more like a bad day at work.


Wonderful experience

5
Matt and Tania on 03/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a Chevy Camaro for my wife for Valentines Day. I call the dealership in the morning and they brought the car into the shower room for her and they put a big bow on the hood it was an amazing experience it is one to remember wonderful people to work with. Thank You again Del and Taylor


Great Service With A Smile ;)

5
Very Satisfied In Fondy! on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to Pat in service for the hands down best service experience I've had at a dealer. She gave me quotes on service needed to my vehicle and when compared to other service quotes they beat the competitor. The Holiday Experience beat my expectations. Thanks for keeping me safe on the road..


GREAT Experience

5
Nita on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just brought a new vechile from Tom at Holiday. Third vechile I have brought from him. This, as always, was an awesome experience!


Rude People

1
Not Happy on 02/15/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

This was the Worst experience at a car lot I have ever had!. I found a vehicle there I wanted to buy (which was on their lot over 5 months) and made an offer. They would not even work with me on price, but the next day a manager called me saying they would like to talk. I received another call two days after that again from a different manager, I now was thinking I would try to buy the car. Only to find out during all this they TOOK the car off their lot! Didn't sell it just sent it away, why were they calling me then? I would stay away from this place and never do business with people that treat others the way they do!


Just bought a new car!

5
Shelly Lancaster on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a new Mazda-3 Grand Touring. John Krug assisted me with the purchase. Top notch service! The gave me a very fair deal on my trade in and didn't try to up-sell me to a car or services I didn't need or want. Was super cold out so they drove the new car and and let me inspect and then provided an excellent orientation of all the bells and whistles this baby has to offer. Couldn't have asked for better service!


Purchased a 2014 Silverado.

5
Bill O on 01/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a 2014 Silverado. Tim Whealon sold me the truck. He did a great job explaining the vehicle and the financing. He made himself available and was an absolute professional. The finance representative did a good job explaining his end of it and offered a lot of options for car care. He didn't push it though, which was nice. I'd send my mother to Tim for an auto! Sincerely, Bill O'Callaghan


Love my new whip!

5
Katie22 on 01/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was having a lot of issues with my previous car and Holiday Mazda found me my dream car! I bought a used 2014 Mazda 6 Touring. So far it drives like a dream. Has a million features. It is amazing on gas! I get about 400-450miles to the tank. The customer service was through the roof. They even let me take a car home for the weekend to test out. They trust their customers and they are confident in what they are selling. I have several friends who also bought from Holiday and they all said they had a great experience. The salesman I had was very knowledgeable, kind, and patient. Highly recommend them.


Good Experience, very helpful in fitting in to my

5
Cathy S on 12/23/2014

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in to find out more about the leasing program. I ended up driving a new car home! Nick was so helpful getting me the car I wanted at the price I wanted to spend. He stayed late to get the deal done!


excellent service

5
donn.peterson.18 on 12/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my used Ford Escape from Holiday Budget center and had a problem with the it but Holiday took it in to check it out and found the problem and made good on their warranty and fix it the problem. They exceeded my expectations and would recommend them to anyone for service and professionalism.


Excellent customer service

5
Andy B on 12/06/2014

Customer Service: 5.0 Buying Process: 5.0

I live in Thunder Bay and recently purchased a used vehicle from Holiday. The entire process was done over the phone with the most professional and nicest sales people I have ever talked to. They even shipped it up to the border.


Great Place to buy a vehicle

5
DonnP on 11/02/2014

Buying Process: 5.0 Overall Facilities: 5.0

Scott Guell did a fantastic job in getting me a great deal on a vehicle to fit my tight budget. Their finance department worked hard to help this process and I am very impressed with Holiday's professional and friendly service.


A great car buying experience

5
enpeterson on 10/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

There are no words to describe the excellent experience we had at Holiday Automotive. The staff is top notch, polite, helpful and go above and beyond expectations. Scott Guell was able to find us the perfect vehicle at the perfect price, and with no hassle at all. He was also able to answer all of our questions and concerns with honest, straight forward answers, and that is such a relief. The service department is also excellent. Willie Beyer and his staff took care of all our service needs, and quickly, with honest explanations and solutions. Can't say enough about the service we received. I highly recommend them for any of your vehicle needs.


A great place to buy and service your vehicle

5
enpeterson on 10/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There are no words to describe the excellent experience we had at Holiday Automotive. The staff is top notch, polite, helpful and go above and beyond expectations. Scott Guell was able to find us the perfect vehicle at the perfect price, and with no hassle at all. He was also able to answer all of our questions and concerns with honest, straight forward answers, and that is such a relief.The service department is also excellent. Willie Beyer and his staff took care of all our service needs, and quickly, with honest explanations and solutions. Can't say enough about the service we received. I highly recommend them for any of your vehicle needs.


Great Experience!

4.8
Megan on 08/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I worked with Sean Avilez at Holiday Budget and it was one of my better car buying experiences! I had come from dealing with sexism at EVS in Lomira because I am a young woman that was looking to buy a truck to be able to haul my horse. Sean answered all of my questions, directed the answers to me and was very respectful in general. They were willing to negotiate and when I found out my truck (07 Dodge 2500 Quad Cab with a 5.9 Cummins) needed some work after finding a few things wrong with it over a weekend, they fixed it. My truck is still in their shop because it needed a new turbo, but I can't wait to wrap everything up and drive it home! I recommend them, and this was my second good car buying experience out of Holiday.


Best Experience at an Auto Dealer ever!

5
stratman on 08/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Art was a consummate professional as he steered us through the purchase of our new/used Lexus vehicle. He was attentive to every detail of the purchase process with empathetic concern. Even though our vehicle was used he saw to it that it was washed, detailed, and he even put gas in the tank! We drove from Milwaukee, so we really wanted to make a deal and get home. Art directed the whole process so we were in and out with our new Lexus within an hour and a half. Unheard of.I will recommend Art, and this fantastic dealership wherever I go!Mike Haessler


What A Wonderful Surprise

5
tpmoore on 07/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I and my entire family are still in awe of the caliber of professional and personal service we recently received from Jeff Dunn and his colleagues at Holiday Automotive. His and their customer services was truly exceptional and of a caliber far beyond that which I ever expected or experienced with any auto dealership. dealerships. In terms of customer service they have set the bar at a level to which every business should aspire but few will likely achieve. Jeff did not sell me a car - he found me the exact vehicle I wanted to purchase. This was not by luck of the lot inventory but through a great deal of patience, understanding and effort on his part. He took the time to understand what I and my family wanted and invested the time and effort necessary to find the precise vehicle we were envisioning. I am most happy with my new vehicle and take great comfort in knowing that when I or other members of my family need another vehicle, I know exactly who and where to call.


On the hunt for us

5
jarmcknight on 07/27/2014

Customer Service: 5.0

We are looking for a particular type of Chevy Traverse that is hard to find in Texas. The internet team was quick to respond the had already sold the one we wanted. However, they have encouraged us that they were willing to work with an out of state person and would keep looking for the specific Traverse that we are after.


Great dealer!!!!

5
Jojolyn on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great place to buy a vehicle! Super bunch if people! Would recommend highly! Definitely will return!No high pressure sales and work hard to get you what you need! Thanks


Leasing a New Vehicle at Holiday Automotive

5
PapaMyk$ on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I did on-line research for an extended period of time. After selecting several vehicles that interested us we visited various dealer lots on a Sunday. We then decided upon two dealerships. Our first sales meeting was with a salesman at Holiday Auto of Fond du Lac, WI. Our first contact was with a new salesman. We were impressed with his knowledge that he has gained in a short period of time. What impressed us the most was his honesty when he did not know an answer. But he was, eventually, able to produce answers to all of our questions. He had significant assistance from the Sales Manager. Between the two gentlemen handling the purchasing we felt totally comfortable committing ourselves to a specific vehicle. Every aspect of the event went smoothly; there was never any pressure; and we were satisfied with the eventual lease. So we never did get to the other dealership. We have always felt like we were "taken" some way or another in all of our other vehicular purchases. That may not be accurate but it was how we felt. However, this time we feel that we went through the process with friends...not competing entities. The owner of the dealership can be very proud of his success over the years. He has constructed a clean, honest, happy, fair, and friendly environment. Congratulations to everyone involved in this procedure.


Excelllent service

5
Kelly on 07/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Probably one of the best buying experiences I have had!!!! Denise was an awesome fun sales women who I would highly recommend anyone looking to buy a used car to go see her. Denise was so laid back and fun to work with, I will definitely be back to buy another car here. Holiday gave me an awesome deal on my trade in and I can not say enough how easy and fun it was to deal with everyone involved in my car buy experience. Absolutely love my new Buick enclave from holiday.


We were "just looking" and Left with a 2014 Ford Edge

4.8
RedSoxKate on 07/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After being disenchanted by our 2008 Honda CRV we decided it was time to start looking... for once we were going to take our time and not rush into purchasing a new vehicle. From the moment we walked onto the lot Jason Inda was nothing short of exceptional. He was attentive, knowledgeable, personable and just a great guy. Even when he didn't know the answer, he'd find out for us without hesitation. Even when Holiday knew that we weren't committing at that time, the sales manager came out to introduce himself to us and chit chatted about life in general and not even our possible sale. I'll admit it, we walked out of the dealership without purchasing that first time. There was no pressure, no harassing calls, just a well stated follow-up letter letting us know that they valued us and would do what they could to help. After much consideration we decided it was the vehicle for us, we just didn't like the color. Let me tell you how Jason Inda blew us out of the water. Over a busy holiday weekend he busted his rump dealing with no less than 5 other dealerships to trade stock to get me EXACTLY what I wanted... he wasn't going to make me compromise on anything! In fact, he did this so well he get me more than I was asking for at the same price point. Now, thats impressive!! Between Jason & Chris Ingemann, we were give so many options to make this new vehicle affordable to our life style. We were offered a fair amount in trade and not made to feel like we were being taken for a ride (pardon the pun) at any time. I'll admit, I was nervous sitting down with Pat Collins to sign my hard earned cash away but he took his time, answered every question and quite honestly, talked me off the ledge a few times. I'm just truly impressed by everyone at Holiday... our previous dealer left a sour taste in our mouth by the issues with their service department after the sale. I have no fears of this at Holiday because of their stellar reputation in our community. We had recently purchased a vehicle from another dealership and we weren't getting what we needed from them, Jason Inda also took his time trying to help my husband with his issues and HE DIDNT EVEN SELL US THAT VEHICLE...if that doesn't say something about his character then I don't know what will. Thanks again to everyone for one of the easiest car purchasing experiences of my life... we will be back!


Never gave me the info on the vehicle I wanted

1
Steve on 07/12/2014

Customer Service: 1.0

I replied to an add regarding a Chevy Avalanche asking for all the details and pictures. I got 1 reply from an automated source saying they would respond to me and never got contacted again


Never Reply to their own message

1
Kruuuzn on 07/12/2014

Customer Service: 1.0

Horrible! Never answered my question after multiple attempts and they keep sending me messages. They never even reply, let alone give you the info you need to see if it's the car you might be interested in. I'll pass.


impala

4.8
terry.burnett.35 on 07/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeff does a wonderful job of helping people find the vehicle that is right for their needs. We came in to try a Terrain. but ended up with the Impala. It is a great car. Jeff also did a great job explaining all of the features to us/


Highly Recommended, Jeff Dunn is fantastic to work with!

4.8
aprilberndt on 07/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We traded in our 1996 Land Cruiser my husband has had for the last 18 years, this was a hard step for him. We purchased a GMC Sierra last year from Holiday, Jeff Dunn was the perfect professional and helped Michael with his tears when letting go of the old truck. Jeff still keeps in touch with us, anytime we have a question he is right there with an answer or suggestion. We will absolutely be coming back to Holiday and Jeff Dunn when we need another vehicle.


Cadillac cts

5
Chris11ingram on 07/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great guy. He got me everything i asked for on schedule. Jeff Dunn was recommended from some friends of mine. I will definitely recommend him to other future vehicle buying friends. Top notch.


Holiday Automotive....a great buying experience!

5
Satisfied Customer on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the time we located Holiday Automotive on Cars.com, we were immediately contacted by one of the Internet sales people. We were instructed to ask for Chris the sales manager. Upon arrival at Holiday Automotive, we were introduced to a very knowledgeable salesman Dan Roskopf who was able to answer all of our questions we had regarding our automobile choice. The total experience we had at Holiday Automotive was very rewarding and made our buying experience one we would recommend to any of our friends and family. One of the things we appreciated was that Holday Automotive put out their bottom-line price on their automobiles for sale on Cars.com. This eliminated the haggling and quibbling that many other dealerships seem to employ. Every aspect of the sales experience went smoothly and without a hitch.


silverado 1500 ltz

5
Casey.mich on 06/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was great, friendly, and easy to talk to. In a matter of minutes he proved to be knowledgeable and straightforward enough to build my trust. I well continue doing business at holiday as long as Jeff continues to work there.


The right way of doing business!

5
gletus on 06/11/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To a person, everyone at Holiday contributed to the excellent experience we had. Beginning with Megan O'Malley from the internet team, then the receptionist who gave us directions to the dealership when we stopped at the wrong Holiday (Chrysler vs Ford), the number one Lotus salesman in Fond du Lac (Tom Kuitert of course!), the Sales Manager Chris Ingemann, Tony Mathos the financier, and even whoever made the hot dogs!The price was very competitive and required no negotiation. The interest rate was better than I'd seen on-line in my search prior to coming to the dealership. Fond du Lac even has the best carwash I've ever been to (Jetstream). Why if it wasn't for the extended winter season I'd move to Fond du Lac upon retirement!I would love to return to Holiday for my next purchase, and I live 9 hours away in Kansas! That's how good this team is, in my estimation. Don Long


Unbelieveable

4.8
Robert4holiday on 05/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Up until now I HATED shopping for cars. ( I am pretty sure we all feel the same) But unfortunately I had to do it, I went to Holiday and met John and I will be honest I was READY for the games to begin.But there was no game this time. (WHAT JUST HAPPENED?) Not only was John a pleasure to work with but I will be honest everyone who I had contact with was pleasant to say the least, The only reason I gave them a 4 for my overall experience is a belt had to be replaced and I had to wait even though they I believe everyone who was working with John knew I was coming in early. As John had to leave for a commitment he had and I really wanted to finish my transition with him. The repair of course was out of his control sadly otherwise I am sure John would have been on top of the repair and the car would have been ready.The car was detailed beautifully to what I think is as close to a new car that a used car can be. WAY TO GO for the guys behind the scenes.That being said if you are looking for a car go see John at Holiday my whole prospective on car shopping has done a 180.The other dealers should spend some time there to learn something. But then Holiday would not stand out as they truly have.I really want to give them a perfect score but what happened/ Happened! In closing WAY TO GO HOLIDAY!!! I almost want to come and buy another car but I would have to pay for it :(If you are in the market for a vehicle GET over to Holiday and see John you will not believe the experience until you see it for yourself.I am a VERY satisfied customer! Thank you so much for the experience.


Great Truck, Great Customer Service!

5
jpv3 on 05/25/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Saw on the internet a used truck for sale at Holiday Automotive. I called Meghan O. the internet sales person. She was very helpful and checked to make sure the truck was there. The next morning I meet with Eric Agnew the Product Specialist. He had the truck ready to test drive. The vehicle was great and Eric even had the AutoCheck report ready. It was everything they said it was and they were great to work with. I would highly recommend Eric Agnew and Holiday Automotive!


Excellent service and great prices

4
PederMeidam on 05/10/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

This is the first time I have purchased a car from a dealership, and I must say, it was one of the best buying experiences I have ever had. Eric, my sales associate, had great knowledge surrounding my choice of vehicle. He took his time to explain the options, and did not force me into buying something I did not feel comfortable about. The staff at Holiday handled the sale quickly and I was able to drive away the next day with my vehicle.Today I am enjoying my new vehicle and couldn't be happier.Thanks to everyone at Holiday Automotive!


Buyer

5
Arigold15 on 04/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan was very helpful with the transaction, he gave us a great price for our truck, we highly recommend him and are looking forward to doing business with him again.


Customer Service

5
bowl300game30 on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today I had the absolute best customer service experience I have ever had while visiting a car dealership. Pat Friedel went an extra mile and an extra two miles ect to make sure my experience was enjoyable. From coffee to a tour, from chatting/educating to taking off his suit coat and helping wipe down my vehicle he went way beyond. Please pass this on to Mr Shannon. He has a 100% keeper and is the type of employee that will keep me returning for future vehicles. See you this fall for a new vehicle for my wife.


Much Better

3.5
Katie B. on 04/21/2014

Customer Service: 4.0 Buying Process: 1.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I wrote a review recently after purchasing a 2007 Grand Prix but would like to write a new one after the service I received on repairs that needed to be done. I was really frustrated with the fact that after only having the car for 2 weeks, it was in the shop twice getting multiple repairs done. I got the car back this morning and I'm very happy with the way it's running finally. I didn't have a good experience with the salesperson but once I started having trouble Ralph Harrison was more than helpful. He went above and beyond what was required from him to make sure I got the service I deserve. Him and Heather in the service department made sure everything got done and were in contact with me over the course of my repairs to make sure I knew what was going on. Ralph changed my perception of Holiday. I left this morning completely satisfied and have to thank Ralph for his kindness and understanding. He has been amazing. I would come back to Holiday knowing now that they follow through and make sure all my concerns were handled. Thanks to Ralph and Heather for making me feel better about what started out as a not so good experience.


Corvette Purchase

5
FordTough1212 on 04/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had listed my 2006 Corvette on craigslist, I wasnt getting any fair trade numbers from dealers around town. I am from Indiana and when I got a call from Ryan who is located in Fond du Lac Wisconsin, I was a little nervous. After a lot of research on Ryan and his company Holiday Automotive, I decided to go ahead with selling him my car. And im glad I did! The process was simple, fast, and stress free. Ryan kept me up to date on everything throughout the entire process. Ill be selling him my new StingRay when its time to upgrade. Thanks Ryan!


Great Experience

5
FordTough1212 on 04/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had posted my f-150 on craigslist hoping for a quick sale. Its wasnt 15 minute and Ryan had contacted me about my truck. He made a fair offer! Ryan sent me a bill of sale to buy the truck and I was paid immediately. This was the easiest sale of my life and with the great communication skills from Ryan, everything happened stress free and smoothly.I recommend anyone contact Ryan if they are looking to sell their vehicle without the hassle of tire kickers. Holiday doesnt seem like your typical dealership. I was treated with respect and excellent customer service. Ill be calling Ryan first when I want to sell my F250, and ill be contacting him when im looking to buy a new one too!!!


Never again!

1.2
Katie on 04/17/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 1.0

I recently purchased a car from the budget center to have lights go on on my way home from picking it up. I have had it in twice in the first 2 weeks I've had it. I woke up with water on the floor of the car after a heavy rain, multiple lights go on and off on the dashboard, a bad suspension system, the list goes on and on. The salesperson I had was good the first day but ignored us when we went to pick the car up, didn't change the key fab battery like he was supposed to and didn't even walk out to the car to make sure we new how everything worked. Once he had the money it's like he didn't care anymore. If it hadn't been for Ralph and Heather in the service center I would have probably demanded I get a different car. They have been my only positive part of this whole experience. I'm so afraid what else is going to hapen to this car. In depth inspection? I doubt it. I will NEVER go back there again!


Sale of my Jeep

5
JeffAlexander on 04/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Received a call from Ryan after just posted our 2012 Jeep on Craigslist, we talked about price, may a deal. Papetwork was sent, filled it out e mailed it back, Mr Ryan got it signed and got it back to me over night. We received our money right away. Have never had a deal so Good and Fast!! Highly recommend Ryan to all who are trying to sell your vehicle .


Great car and wonderful dealership.

5
Chief on 04/14/2014

Buying Process: 5.0 Overall Facilities: 5.0

I was in the market for a small luxury crossover and had searched for two months within 200 miles of my home for the right vehicle. When I expanded my radius to 250 miles, I located my ideal vehicle at Holiday Automotive. I scheduled a test drive and drove 4 hours to the dealership. Upon arrival, I was greeted by a receptionist just inside the front door. She escorted me to Product Specialist Patrick Friedel. We talked for several minutes about the vehicle I was interested in as well as my trade-in. I felt he was getting to understand my preferences. He left to bring the vehicle to the showroom where I was and arranged to have my trade-in appraised. I took my test drive. The vehicle was everything I expected. We sat down to talk a trade. Their vehicle was fairly priced and I knew what mine was worth. To my delight, his offer for my car was exactly what I wanted. No negotiation, no haggle, fair value for fair value. The deal was done in 5 minutes. All of my negative car buying experiences had been blown away by this visit to Holiday Automotive. I waited a short time with a complimentary soft drink and a cookie in their comfortable lounge area for the paperwork to be completed. That process was as painless as the deal. To my surprise, while I was waiting, my "new" car was washed and fueled and ready for me to take possession at the front door. I left as one happy car buyer and would drive the 4 hours to Holiday Automotive again.


when will Holiday contact me?

2
circusman3 on 04/14/2014

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Took Mazda 3 in for repair on 7 April...was told parts would need to be ordered and should be in on 10 April. As of 14 April no contact from Holiday although I emailed service manager for status on 11 April. Don't appreciate being treated this way...


Awful with a capital A

1
T.C on 04/12/2014

Customer Service: 1.0

I would give Holiday ZERO stars if that were an option. Called before making the hour trip. I was ensured by the USED CAR MANAGER that the car WAS there. I was rudely passed along to three salesmen, all of whom couldn't find the car. The last woman I spoke to said "The car must have sold." It was a complete lie and I could see right through it. I got up to leave and she started giving all sorta of other cars that would be of "interest" to me. She then called me leaving a voice message that she had "great news" followed by THREE text messages the next day. THEY WILL SELL YOU ANYTHING YOU DON'T WANT and treat you like a complete idiot. Funny thing is, the car is STILL posted online after two weeks. Liars.


Buick Encore

5
bogenhagend on 04/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was professional, knowledgable, and very easy to work with. He made the experience of purchasing a new car pleasant and efficient. I would definitely recommend Jeff and Holiday Auto to family and friends.


worst warranty ever

2
tundra on 04/07/2014

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

Bought a truck and from day one had loud wheel bearing noise. They fixed it and it was still there. A week later I brought it back and they said it was also a front diff and said they are not gonna cover it cause it was not a safety issue. Beware. They don't inspect cars properly and they sell junk. They don't stand behind their product


Better than Bergstrom

5
kspiegelberg on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When our old car died, we needed to replace ASAP. Living in Oshkosh, our closest Ford dealer was Bergstrom, which closed at 6:00. So, we made the trip to FDL, because Holiday was open until 8:00. Chad and the others never rushed us though the process. We ended up staying until almost 9:00 to finish the deal. They were very accommodating to me, my wife, and 5 yr old daughter (she was excited about the cookies in the showroom!). We'll definitely be going back for our next vehicle purchase.


I chose to look for my new Ford F150 at Holiday Ford on...

5
tbuske on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I chose to look for my new Ford F150 at Holiday Ford on the advice of a friend. When I visited the dealership I dealt with Chad. He was very knowledgeable about the Ford trucks and was very helpful in selecting the right truck. He was outstanding to deal with. He took extra time before during and after the test drive to make sure I understood everything and if i had any questions. At no time during the entire process did he pressure me to do anything I didn't want to do. I felt at ease dealing with him and he made myself and my family very comfortable during the entire process.Since the purchase of my 2014 F150 Chad has touched base with me several times to make sure everything was going well and if I was satisfied with the truck. The outstanding experience I had at Holiday Ford and dealing with Chad has been the best vehicle purchasing process I have had to date. i will be referring Holiday Ford and Chad to everyone I can. If you visit Holiday Ford make sure you see Chad. Thanks for making my buying experience an outstanding one! A special thanks to Chad as well!


AMAZING experience!

5
brittb1987 on 04/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My fiancee and I recently stopped by Holiday to check out the ford fusions. I explained to Chad what I was looking for in a vehicle and he actually introduced me to the 2015 Mazda 6. I quickly realized what a HUGE mistake I would have made if I went with the fusion. Chad took his time in explaining everything about the vehicle. When we took it on a test drive he went through different items in the vehicle and we were able to recognize the differences he was pointing out. It handled so incredibly well and it was fun to drive!! Once we got back to the dealership my fiancee and I wanted to talk by ourselves to discuss it. I NEVER once felt pressured to buy the vehicle. Chad took his time with us and recognized when we needed space and when we needed to talk more with him. He was very professional and treated us with great respect. I would recommended Chad to anyone looking to buy a new car! He will make it a great experience! He also called the following week to check to see how everything was and to ensure we still loved the car! He went above and beyond. Stephanie was also great and very helpful. I told her what I could manage for monthly payments and she was able to get me an excellent rate and in the payment range I was hoping for! She could tell I was excited because I was buying my first car and she shared my enthusiasm! She made it a great experience and explained everything to me very well. Overall, I couldn't imagine a better experience then the one I had. I am IN LOVE with my new car and couldn't be happier!Thanks everyone! -B & T


Do Not purchase from the Budget Center!!

2.2
Rachel on 03/25/2014

Customer Service: 2.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

My husband purchased a used car from the Budget Center. The first day he brought it home I could smell burning oil badly. As my husband drives it some more the car got continually louder, so we take it to one of our mechanic friends to look at. He was appalled at the condition the car was in. So we took it back to Holiday. The muffler had to be replaced and the engine had to be completely redone. I can't believe a dealership would have sold a car in that condition used or not. Never again will we buy from the Budget Center


A Fair Experience

3
Bob--Car Collector on 03/19/2014

Customer Service: 3.0 Overall Facilities: 3.0

I was shopping for a used 2009 Jeep Wrangler.....Holiday had a really nice used one....I was going to trade in a 2004 T-Bird and a 1972 A.M.C. Hornet....Holiday was supposed to get back to me re the value of the two trade- in cars. After 1 week , I did not hear from anybody there so bought a used Jeep Wrangler elsewhere...


M & F Wautoma

4.7
M & F Wautoma on 03/03/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My wife and I drove from Wautoma to Holiday Motors Ford dealership in Fond Du Lac to check out a vehicle we saw in the Oshkosh Northwestern paper ad dated 02/22/14. Fully expecting not to agree on either a fair price for our vehicle trade in or Holiday's price on the vehicle we were interested in. After being totally disappointed at a dealership in Madison a month earlier on their trade in offer we figured the same would happen at Holiday. To our great surprise we were offered more for our trade in and the price we were quoted for the vehicle we were interested in was very fair. Long story short, we are now driving our almost new 2013 Mazda 6 I Touring Plus. It may be a 50 plus mile drive to your location but we'll be coming your way first for any future purchases. This is the third vehicle a family member or myself has purchased from Holiday Motors. Thank you Holiday Motors.


Great service Till I left the lot

4.3
Khris Zimmerman on 02/28/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Staff was great, I made a deal 2012 silverado and picked it up the next day, as I drove off the lot the low fuel warning light comes on ( REALLY ! ) Did I get that good of a deal, that you couldn't put gas it. My next purchase from you will need to have a full tank.


Jeff struck an excellent balance between giving me time...

4.8
mlittle1 on 02/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeff struck an excellent balance between giving me time alone to look at the car and read the manual and being available for test drives (yes, plural, more than one test drive on the same day on the same visit) and to answer my questions (and I had several). The routes Jeff took me on for test driving were an excellent combination of city driving and "interstate" driving (Hwy 41) so I could assess the car's performance in both kinds of driving situations. And then he was willing, absolutely no hesitation, to let me do one more test drive because I wanted to assess a few more things before making my final decision, as the price was going to be a bit more than I was hoping to spend, and I needed to be absolutely sure it was the car I was looking for. The car was new enough to their lot that it had not been detailed yet so when I finally made the decision to purchase the car, part of the agreement was that I would be bringing the car back to be detailed and have a ding removed from the hood. Jeff made that process so very easy for me. He coordinated and arranged everything. His customer service was SUPERB!


Jeff was awesome and very knowledgeable! The entire...

5
nwest26 on 02/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was awesome and very knowledgeable! The entire organization was top notch. Everything went smoothly . I leased the Cruze and drove it home within three days! THe price was perfect for my budget! I would highly recommend Jeff to anyone looking to buy or lease a car ! Thanks again!


Shopping for a small SUV, Jeff Dunn was exceptional in...

4.4
tomzoo1 on 02/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Shopping for a small SUV, Jeff Dunn was exceptional in providing an unbiased overview of each model and helping me to narrow my car selection. His knowledge of the vehicles was outstanding, he was very attentive, and he was not "pushy". I would definitely refer Jeff and Holiday to my colleagues.


Lack of customer service

1
bdplayer81 on 01/31/2014

Customer Service: 1.0

Twice I have been to a Holiday dealership and twice they have underwhelmed me. The first trip there they low balled me on a trade by about $3,000. The offer was low enough that my Dad and I didn't even bother to counter. It was almost insulting for them to think that was a fair offer. The irony was the salesman told us about their fair pricing policy so no negotiating was needed and he pulled up Kelley Blue Book to show us the retail value of the car we were looking at. Apparently that did not apply to trade ins. They called a couple days later and said they missed on the offer and were willing to offer more (but still less than what the vehicle was worth) to which I respectfully said, "No." The most recent trip there I had called to verify if a vehicle was still there as we were driving up from Madison, WI. They called me the day before to confirm I was still going to be coming and I replied back to let them know I would be. We got there the next day around 1pm to find out the vehicle had been sold that morning. Now, I don't fault them for selling the vehicle but I do fault them for not letting me know. Even if I had been pulling into the parking lot when they called, at least they'd have made the effort to let me know before I showed up. I will be overlooking any vehicle listed for sale that is being sold by Holiday (any of their dealerships) from now on.


I almost bought this car from my local dealer but left...

5
Roba17 on 01/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I almost bought this car from my local dealer but left feeling "no customer loyality". I did not feel trust. They did not want to deal. So I thought I'd try Holiday, see what they had to say. Boy I'm glad I did. They beat my dealer in every imaginable way. From the moment I walked in the door I was treated with respect and friendliness. I'd been researching what my best value out there was for a couple weeks. I aready was sold on Mazda. Tom Kuitert sold me on Holiday. Tom made buying a car an enjoyable experience again, an easy decission to make. Thanks again to Tom and Stephanie, Ifound the car and dealer i wanted all along!Greenville, WI


Eric was great to work with. He spent several hours with...

4.8
Tlynn21 on 01/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Eric was great to work with. He spent several hours with us as we test drove a number of different cars. We would definitely shop at Holiday again.


My wife and I were in desperate need of a vehicle last...

4.8
kbab1015 on 01/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I were in desperate need of a vehicle last winter when our vehicle at the time quit running. We had to wait until spring time to purchase our new Mazda CX-5 which Chad made us like even more than we thought we did. I told him that we would be back to buy it when the time was right. Some time later I walked in and he even remembered my name!! I have recommended him and Holiday to multiple people who are thinking about purchasing a new or used vehicle. Chad is a great salesman, and I felt very comfortable just sitting there chatting with him about not only the car but anything else that came up. The only reason it got a 4.8 out of 5 was the price, but I think everyone wishes the price would be cheaper. But all in all the best car buying experience I have ever had.


Eric went out of the way to treat us "special"....

5
judiesann on 01/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric went out of the way to treat us "special". Eric made a special trip to our home to help us learn about our new Cadillac.


My wife and I could not be more pleased, Eric did an...

4.8
ckleun2417 on 01/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I could not be more pleased, Eric did an awesome job, this is our 3rd vehicle form Holiday, will be back again to get our 4th!


Chad and the rest of the crew at Holiday were so helpful!...

5
jrust on 01/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chad and the rest of the crew at Holiday were so helpful! They really worked to get the vehicle down to the price I needed for what I wanted to pay each month. Chad still knows who I am every time I go in to get serviced! Thanks Holiday Team!


Chad made our car shopping experience so relaxed and...

4.8
skater258 on 01/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Chad made our car shopping experience so relaxed and stress free.He helped us out with our indecision with which car to purchase by letting us drive each vehicle and give us comparisions on eachvehicle.. He was very friendly and did not pressure us in any way,Our experience with Chad was very good and we settled on the Mazda. We recommend Chad highly.Our son needed a vehicle recently and we told him to see Chad and he purchased his new vehicle as well from Chad.


My husband and I leased a Mazda CX-9 from Chad in August...

5
kdiehls on 01/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I leased a Mazda CX-9 from Chad in August and we couldn't be happier with the car and the service we received. We absolutely love our vehicle and Chad was very thorough in explaining how to use it. He was also extremely helpful with all the questions we had regarding leasing our vehicle since this was our very first time with a lease. We highly recommend Chad and Holiday Automotive and we will be purchasing or leasing any future vehicles from him!


A GREAT EXPERIENCE

5
Charyl Winther on 01/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very Very pleased - they roll out the red carpet for their customers and treat you special. I LOVE my new car that I bought there. I was not able to trade in my car, which was a bit disappointing, but my car is a 1999 and hard for them to sell. I bought a used 2008 Acura MDX and I feel like I am driving a new car. I got a wonderful interest rate for my loan too. Everything from shopping til driving off the lot was A-1. Charyl Winther


I wanted the car. I had cash . Was so interested the ...

3
4jeanneboulay on 01/04/2014

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 5.0 Overall Experience: 1.0

I wanted the car. I had cash . Was so interested the girl on the phone said---if you want me to, I can call him at home as it is his day off. I said----please do, thank-you. He phoned me. I said I am very very interested in the Volvo S-40. He said come in tomorrow. I said--first comfirm that this car is there. He said, OK. He called back and said the car is there. He said he had two appnt's and to come in around lunch time. I had lunch with my two brothers and their wives, and we talked about the car. I went directly to the dealership after lunch, and the people there said---please wait. He will be back in about ten minutes. I waited. He walked into the showroom, head down, and mumbled---the car is gone, I sold it last night. I then walked out.


Holiday Used Cars

4.7
AmyV on 12/21/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We drove all the way from Madison to Fond du Lac to look at and ultimately buy a used car we had seen online. Our salesman, John Inda, was very friendly, honest, and helpful. We had a small infant along, and they made every effort to accomodate our needs and make the car buying process as quick and easy as possible. We would definitely recommend this dealer to others!


Little to no concept of 'service after the sale',...

2
idratherwalk on 11/26/2013

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 2.0

Little to no concept of 'service after the sale', not being in any rush to return phone calls if they returned them at all for answers to my questions. Definitely won't be back.


Bill and Scott took good care of me. They made a more...

5
bklenny on 11/12/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bill and Scott took good care of me. They made a more than reasonable offer and bent over backwards to make sure I was completely happy and taken care of! I commend them both on their effort and will be going back when I next need a vehicle. I highly recommend this dealership!


Wonderful experience

5
ChrisB on 09/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had to purchase a new (used) vehicle with a second child on the way and did plenty of research before deciding on a Ford Fusion. Holiday has the best prices and selection in the area. We had friends that purchased two vehicles there and recommended them. I scheduled an appointment and when I arrived the vehicle was cleaned and waiting right up front. Took it for a test drive and it had a few minor issues. After addressing these issues with our salesman, Harry Reinhold, he had the issues taken care of before I purchased it. A week after buying it, I was driving to work and the car kept dying on me. I was really disappointed and worried I got a lemon. I know stuff happens with cars and figured this would be another out of pocket expense. So I called Harry, explained what happened and he was very helpful. Since it wasn't safe to get the car to Fond du Lac, he had me take it to a local Ford dealer and they covered the cost the of the repairs 100%. Customer service like this is rare nowadays and reaffirmed my belief that I made the right vehicle choice, and purchased from the right dealership. Oh, and I also talked to Chad in the service department and he was very empathetic and helpful in resolving my issues. After dealing with some disgraceful dealerships in the area (I am looking at you Russ Darrow Kia by the Fox River Mall) I couldn't be happier. It was a pleasure doing business and hope to be back in a few years when my wife's van needs to be replaced. My 5 year old son also thanks you for the popcorn! Keep up the great work guys!


Eric did all he could to get me my new vehicle. He was...

4.8
tmplanasch on 08/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Eric did all he could to get me my new vehicle. He was consistent and very friendly. Is recommended him any time. Doug made sure my car was safe to drive. It had yucky breaks. He also made a point to say any other problems just call.They were both awesome. Thanks guys


MY BEST CAR DEAL EVER!

5
jen on 08/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been to and delt with several huge car dealerships in the past, and none of them compared to my experience at Holiday! It was very calm, and not all numbers talk making it more personable! Everyone that I delt with was very helpful and had great personalities! Keep it up Holiday!!


I went in looking for a car, but all the ones I wanted...

4
cody13423423 on 08/21/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I went in looking for a car, but all the ones I wanted were either sold or on hold. Luckily I found a car that was better than the ones i wanted to see. I am now a proud owner of a Pontiac G6, I am so excited about this car that I gave her a name, Loretta. The service has been really friendly and helpful, and I am glad i went to holiday automotive.


Brennan contacted me about purchasing my 2008 GMC Acadia...

5
JDH48640 on 08/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brennan contacted me about purchasing my 2008 GMC Acadia that I had been trying to sell on Craigs List. At first I thought it had to be a scam, but after doing my homework and speaking with Holiday Automotive's President, I realized it was indeed legitimate. After providing Brennan with the car's VIN number, he was able to check it out and determine that we'd kept the car in good shape and we negotitated a fair price which was actually $500 more than the dealer we'd bought it from was willing to pay. 48 hours after agreeing to a price, Brennan transferred the agreed upon amount into my bank account. Great experience from first contact to giving the keys to the vehicle transporter. I'd recommend selling a car through Holiday Automotive anytime.


Thanks to Bryan Kimpel at Holiday

4.5
Randy 2013 Chevy on 07/31/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Hello, Just wanted to send out a thanks to holiday and sales man Bryan Kimple for such great service. I went to holiday four and a half years ago when i bought my 2006 gmc truck. Hoilday has given great help anytime my truck needed service. Bryan sold me the truck back in 2009 and he has been in my phone contacts ever since. He was the "Go to guy". Anytime i needed something done to the truck he made sure it was taken care of. One time i even needed a tow on Christmas Eve and was hard to find some help. When i called Bryan he picked up his phone on his day off and found me a tow back home. With service like this, i decided to go back to holiday to buy my new 2013 chevy truck. When i told Bryan what i was looking for, it didnt take long for him to get it in and ready for me to pick up. So today when i showed up at the dealership I was treated with the same type of loyal service and was off in my new truck in no time. Thanks again, Randy from Wautoma WI


AWFUL!

1.2
CorBri on 07/18/2013

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I had an appointment to test drive a car, I drove over 2 hours to get there and when I got there they couldn't find it. Their reply was, "Sorry, stuff happens." I work in customer service and would never tell an upset customer that stuff happens. We then talked to the vice president and he told me that I had first dibs on the car when they found it, and that they would drive it to me to make up for it. I thought that was great! I called them the next day and asked if they had planned on calling me to set up a time to drive it to me, I was then told "Oh, well we're just waiting to hear from the bank for someone and if they get approved, it's sold." They then said "I'm sorry, I don't know what you want me to do, the car is gone." Needless to say they will not have my business and I will make sure to let everyone I know who is looking for a car to not go there.


Holiday Automotive purchase my vehicle from me. I had my...

5
crj9503 on 07/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Holiday Automotive purchase my vehicle from me. I had my vehicle for sale on craigslist (in IL) and was contacted by Brennan as being interested in purchasing the vehicle. He was very upfront with me and told me he worked at a dealership and explained their purchase process. We then negotiated a price and he emailed me the paperwork. The whole time I'm thinking, "this has to be a scam"! So, in order to protect myself, I called the dealership and spoke with the sales manager to confirm Brennan worked for the dealership. I also contacted my bank who recommended I open a new account to accept the money they would be wiring me. With that complete, I submitted all the paperwork back to Brennan and within an hour I had the $$$ in my new bank account. I was pleasantly surprised! The rest of the transaction went just as smoothly with Brennan arranging shipment and keeping in contact the whole time.With any out of state or internet sale/purchase, there is always the unknown and I recommend doing everything in your power to protect yourself, however in this case, Brennan and Holiday Automotive are legit and make the whole experience effortless. I highly recommend them!Chris


Great Customer Service / Great Dealer To Deal With

4.8
John Glorioso on 06/19/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in the market for a new GMC Terrain. The staff at Holiday Automotive were the best in all ways. I found a new auto dealer were I plan to do all of my future business. A Great Experience !


Holiday Automotive SOP is corrupt and deceptive

2
EX-Customer on 06/13/2013

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

BUYERS/CUSTOMERS BEWARE!!! This Business is very deceptive in dealings with its customers, telling outright lies to purchase vehicles and vehicle repair services that are not needed. It there way of generating money from unsuspecting and trusting people. ADVICE: Don't do any business with this Dealer, you will regret it later!


I had listed a vehicle on Craigslist in another state and...

5
xtrudex on 05/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had listed a vehicle on Craigslist in another state and Ryan was still able to make the sale happen. We had a little hiccup with the title so the actual sale took about 40 days longer than anticipated but Ryan was friendly and on top of it the entire time.


For my auto purchase, Sean Avilez, Parry Bruggink, and...

5
elizabethrose on 05/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

For my auto purchase, Sean Avilez, Parry Bruggink, and another person (whose name I can't recall) helped me tremendously. They helped me select a car within my budget and that would meet my needs. The whole process of buying a car can be a bit daunting, but they made it very easy. I am grateful and will be going back to Holiday. Thanks!


GREAT Customer Service HOLIDAY Budget Center

5
Donn & John B on 04/20/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We checked for weeks and could not find the car or deal we were looking for so we checked out the HOLIDAY Budget Center. We were met by John Barber who introduced us and asked what our needs were. I gave him the budget and the requirements and he was able to find EXACTLY what I was looking for. He was friendly, knowledgeable and just the right humor. He answered all of our questions and met our requirements and our budget! He took the time and gave us the attention we wanted, he made us feel important and did not rush through any of the paperwork. We will definitely return for any future vehicle needs but hope to drive this car to at least 200K before trading it in. Thanks John and HOLIDAY for a great experience.


Great experience

5
Terry on 04/18/2013

Buying Process: 5.0 Overall Facilities: 5.0

Mike Egli , did a wonderful job with assisting us in making the purchase of our Chevy Traverse. He took the time to explain the key points of our new Traverse. His explanations were simple and easy to understand. Helped set up the " Bluetooth " & " On- star" We left the lot , all set up , ready to go.


I was called by Brennon Wagner and was a bit leary of the...

5
lukehom1 on 04/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was called by Brennon Wagner and was a bit leary of the idea. With all of the internet scams out there, this seemed to good to be true. I verified that he was an employee of the dealership and was at ease. The process of selling my car to Holiday Automotive was unbelievably smooth and quick. The price agreed upon for my car was far above what another dealership had offered and another said they couldn't meet that price. I would gladly recommend doing business with Brennan and/or Holiday Automotive to any family member or friend.


My experience with Holiday Automotive was great. This was...

5
conleyronnie on 04/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Holiday Automotive was great. This was a first for me to sell to a dealer out of state. Everything was very professional and everything that Brennan Wagnor did handling the deal was awesome. I would not hesitate to do business with Brenan and Holiday Automotive. I recomend their services to anyone. People of their word.


My experience selling my 09 Dodge Challenger to your...

5
pjkuhn on 04/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience selling my 09 Dodge Challenger to your dealership with Brennan Wagner overseeing the whole procedure was a complete joy. Of particular note was the professional way Brennan handled the details of this transaction from start to finish. He gets a gold star in my book!Also, I can't remember experiencing selling a vehicle with such ease especially when interstate considerations were involved. The next time I have need to either sell or purchase a vehicle, I'll keep your dealership in mind!


Ryan made selling my truck easy. Everything was handled...

5
mxguy54 on 03/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan made selling my truck easy. Everything was handled proffesionally and in a timely matter. He stayed in contact through the entire process. Great dealer to do business with!


This team of Heather Dorn and Dick Beyer are awsome....

5
mcjoe715 on 02/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This team of Heather Dorn and Dick Beyer are awsome. Heather has always done us wright with service. And in her absense Dick stepped up and came though for us. Thanks


Great sales, but needed repairs the first night!

4.2
FondyFamily on 02/08/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

John Barber, our salesperson, was excellent to work with. He's pleasant and always very helpful. However, this was our 2nd vehicle which had to have repairs almost immediately. The first time the Dodge Journey we had from the Budget Center needed breaks despite being a certified used vehicle. This time, the Chrysler 300 needed a complete engine overhaul after the dash display lit up the night we took it home! I doubt we'd ever buy another used vehicle from there again. Even though they did repair both vehicles without charging us, I find it unacceptablet to need repairs that soon, budget lot or not. When we found out the vehicle needed such extensive engine work, we asked for a refund instead but they wouldn't give us one. We have had the vehicle now a couple of weeks and hopefully all is well but they better stand behind it if something acts up again within the next few months or so!


Excellent experience!

5
Mitch on 02/08/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in to Holiday Automotive after seeing a 2007 Chevy Malibu Maxx on cars.com that had caught my attention. I had never bought a car from a dealer before, so I didn't know what to expect. Of course you hear all the horror stories of pushy sales people and dishonest business tactics from car dealers, but Holiday Automotive is the complete opposite. I was extremely satisfied with my experience. I took the car for a test drive with Robert Woods, and he knows his stuff. He was very friendly and knowledgeable with most of the features of the vehicle. Even in the financing part of the purchase, they laid everything out and explained it very well. I think Holiday is a very well run company that absolutely does put the customer's satisfaction first. There wasn't a single negative thing I can say about them. I will go back to Holiday for my car purchases in the future, no doubt about it. Thanks Robert and everyone else on the team!


My wife and I put this women thru xxxx to get the car at...

5
peterveg on 01/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I put this women thru xxxx to get the car at the price we wanted. 3 visits later we were driving off in the car of our choice and not the dealers. She worked the finance department for us when we weren't satisfied with the dealers offer. With this much help from her we were back a week later for another vehicle which she worked again very hard for us. 2 cars in 2 weeks the way we wanted it which is why we will return next summer for our third vhicle from her. Thank you very much for all you did.Pete and Nancy


Amazing first time buyer experience. They earned a...

5
rjp1983 on 12/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing first time buyer experience. They earned a lifetime customer with my experience the other day. I appreciated the value and the great support they give. No pressure sales.


Great buying experience!

5
Diesel Truck on 12/08/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was in search of a used crew cab Duramax diesel. I found two at different dealerships that were both in Fond Du Lac. I had a great experience at Holiday Automotive and needless to say I purchased from Holiday. I worked with Mike Egli and he made the process go quickly for me as I had traveled from out of state to look at the truck, and I wanted to get home that same day. I would definitely recommend Holiday Automotive.


Buying Experience

4.7
Stephanie on 08/29/2012

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My husband and I recently purchased a new vehicle from Holiday Automotive and Denise Sabel was our Sales Person. She was excellent to work with! Purchasing a new vehicle is not an experience my husband and I look forward to, due to the high pressure and game playing that goes on. However, Denise is not like that...she treats you with respect and that goes a long way. Her attention to detail and her follow through is fantastic! We will definitely work with her in the future!


Fabulous experience at Holiday Automotive

5
DAVE AND JACKIE on 07/11/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a refreshing experience having John Barber as our salesman this past week! He answered any/all questions we had about our vehicle. No pressure and no hassles. Will definatley come back to Holiday again when shopping for another vehicle. Thank you again JOHN BARBER!!


Purchasing a 2006 Ford Explorer

5
Berni on 07/09/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased a 2006 Explorer in July of 2012. On the way home from the dealership the transmission started acting up and the radio display went out. Returned the vehicle the next day and received a free rental car right away. My salesman (J.C.) handled everything greatly. Got my Explorer back a few days later with everything repaired. I would definitely purchase another vehicle from them.


Denise was very helpful, knowledgeable and was able to...

4.4
Ebuch on 07/08/2012

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Denise was very helpful, knowledgeable and was able to get me the car that I am completely enjoying. I appreciated her confidence and support during the entire process. Thank you!


My husband and I were so happy about our visit to Holiday...

5
catbauer on 07/05/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were so happy about our visit to Holiday Auto. It first started with our sale person Mike Egli. Mike was awesome! He knew everything we asked about and more. We felt he was honest and very helpful. We felt trust in him,which is very important when you are sending 30,000 and some. We would go back to Holiday when we need a new car. Thanks Cathy Bauer


$32,098

Mileage: 4

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Fond Du Lac, WI

Engine Type: 4 Cyl

$39,265

Mileage: 4

Color: Red

Transmission: Automatic

Body Style: SUV

City: Fond Du Lac, WI

Engine Type: 4 Cyl

$30,773

Mileage: 4

Color: White

Transmission: Automatic

Body Style: SUV

City: Fond Du Lac, WI

Engine Type: 4 Cyl

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