Hixson Autoplex of Alexandria

GREAT SERVICE

Fast friendly prompt service. The service is done on time as promised. I would not change a thing, keep up the GREAT service.

Great service and good people

Everybody was really nice. Very friendly people. I had many questions for them. They answered what they could and if they couldn't, then they found the people to answer them. Will definitely be back.

INSIDE SALES

SERVICE WAS GREAT.STEVE DID A GREAT JOB.CAR UNS GREAT NOW.

Great service

Candy in service was amazing.... she kept in contact with me about my vehicle and knew my cell off the top of her head. Very impressed! Our salesman Robert Alexander was wonderful as well!

Great Quick Lube

Sean did a great job getting me in and out in a timely matter! I love the guys at Hixson Quick Lane!

Very Good

Fast, courteous service. Very helpful. Everything was explained in detail.

A good place to buy a new vehicle.

My thanks to all at Hixson Ford for working so hard to make this deal happen. I had given up on getting my truck, but the staff just kept working with me until we reached a very good deal for me. I am very happy with my new truck, it's just what I wanted and needed badly. Thanks to all of you who worked with me. You will be highly recommended by me in the future.

Awesome service !!!

The staff was super friendly and helpful! It's nice going somewhere where I trust that they want the best for me and my vehicle!

Great Service

Brandon Martin was extremely helpful and went above and beyond to make sure I was happy with the service. Buddy also is the best! He helps us with anything!!! We are very appreciative. THANKS!

A good place to buy a vehicle.

I had given up on getting my new truck because we were having trouble finding a bank to finance us. Hixson called me with a good deal which included financing from a good bank. I was very happy to learn I could purchase the truck to replace my older vehicle. I appreciate the work that Hixson Ford did to make the deal happen; even to the point of reducing the sale price to put the vehicle in my price range. Thanks to all at Hixson Ford. You will be highly recommended by me.

Highly recommend

The used vehicles camera is going out, they are ordering me a new one. Also I had a window trim replaced, took them about 10 minutes and they did an excellent job. Very happy overall.

great service, nice warting area

David Alexander sold us our Expedition 2 years ago & we couldn't be more pleased! The service since then has been great!!

Ford Fusion 2015

Everyone was very friendly and made us feel welcome. Didn't mind staying late, until 9:30 to get us taken care of.

Great service!!

My 2011 F150 recall service was done in a timely manner. The service staff was friendly and helpful.

Excellent Service!

Had a recall concerning the transmission. The service was done in less than 20 minutes. On a side note, bought my wife a new 2017 Ford Escape Titaium.

Hixson Autoplex of Alexandria is 5 stars

David Reed is a wonderful and very friendly in the sales department. He explained everything and is great. I bought a 2015 F-150 with the v8 motor and love the truck. Hixson Autoplex is 5 stars. I will tell everybody about my experience at this dealership. The truck rides like a Cadillac and has a lot of power. Thanks guys for the perfect experience. Bronwyn Edgens

Great service

I purchased a 2016 Ford Focus. The dealer was very helpful and patient.

Mrs. Gendusa

Brandon Martin was excellent. He provided excellent customer service.

Frienldy people

Dustin was very helpful. Got me in and out quickly.

Great service

Very good service clean facilities very professional

Great service

2013 Ford F-250. Oil changed in it. Service was fast and professional.

Great service

I always have a wonderful experience at Hixson Ford

clean facilities

my experience was very good. the facilities were clean the serviceman very knowledgeablre

Wendall Smith

Paint blemish on Explorer. Shop repaired it to original specs.

Excellent service

Everything was taken care of in a timely manner. The service was very good

Great Service

Shortly after I purchased my car, I received a low tire pressure indicator, I went in on my lunch break and the guys were very friendly and efficient they had my tire repaired in 15 minutes

Mr Dowden

I came in late and needed a oil change on my f250 and in less than 45 min they were done.Great job.Thanks Hixson Quicklane.

Great

Salesman, Steven jeansonne, was extremely helpful, even after my purchase.

Customer

I had a Ford product, Mercury Hybrid, Transmission went out, cost $8,000.00 to fix so I brought a Certified Used Ford Fusion, due to some other concerns I did not take enough time to come to my decision, so I missed a few things that should've been taken care of but wasn't, such as making sure the car was detailed, checking closely for scratches ( had a 1/4 inch dent top near passage door, and scratches on right bumper) and the tires ( one was 3/32 the others was 6/32), They did replace the tire and gave me some paint. I felt the 172 point check would've found these things and had them done before I picked up the car. Service at Hixon is good, folks are friendly. Would buy from them again, but be more cautious.

New f150

Great job made me feel like one of the family. They were very knowledgeable about all the options.

Owner

The salesman was very knowledgeable and courteous. the finance person was hepfull and offered several options to me for the purchase of the vehicle.

Great car dealer service

I walked in there saw the Mazda I wanted and left with with nothing can be happier than you walking in and getting exactly what u wanted!!!

Love my explorer xlt. And hixon. Really. Does have it. .

Went in for my edge oil change and my husband fell in love. With a blue jean explorer and we drove andwe drove her home........so easy so fast so simple. They mean what they say. (Hixon has it)

Great experience!

We found a truck on line and went the next day to look at it. Everybody at this dealership was friendly and helpful. We bought the truck and the experience was great! We would defiantly recommend this dealership!

Great experience!

I have never had a salesman be more willing to make sure I was completely happy with my experience. Andrew Montreuil is an awesome salesman and I would recommend anyone to go directly to him! Alfonso (Fonz) was very elaborate with all of the paperwork, but also got it done in a very timely manner!

I looked up the dealership online and found they had a...

I looked up the dealership online and found they had a Shelby 500 Mustang. I decided to go and check out his car at the dealership. I was looking at the Shelby and Marc approached me and we got talking about Mustangs. He opened up the Shelby for me to sit in and look over. Marc is the Mustang technical leader at the dealership and is very knowledgeable about all mustangs.While in conversation with Marc, he introduced me to his associate Clark. Clark has a great knowledge about vehicles and motorcycles. The more I talked with the guys I decided to change my search to the Mustang GT. The dealership had just gotten a new Silver GT in, Marc showed me the car and we took it for a ride.We were able to come up with a agreeable price and I'm now a proud owner of a new 2014 Ford Mustang GT.Thanks to Marc and Clark for taking the time to get to know me and work out a great deal with me.Norm Schack

I have dealt with many dealerships in NY, OH, KY, SC, and...

I have dealt with many dealerships in NY, OH, KY, SC, and now LA. I have to say this is the BEST dealership I have ever worked with. While I was looking at the different trucks outside I wasn't hounded by salesmen or women. Once I walked in the main store to talk to someone I was greeted with a smile and treated with kindness. Not at any time was I ever pressured into getting something I didn't want and we made a deal very fast. I was determined to not pay over a certain price for the Dodge 2500 truck. They actually dropped there price below my max dollar amount. They even gave me a great price for my trade in truck. I noticed a few things that I and the salesman (Andrew Montreuil) thought might be a safety hazard. Everyone involved with making the deal work all went out of there way to ensure that it got fixed.This dealership is very military friendly. All personal that I came in contact at the dealership was friendly, honest, open minded and professional. One of the managers even came to me and thanked me for my service to our country. As long as I am here in Louisiana I will only deal with this dealership. I will recommend this dealership to everyone hands down, they are the best I have ever dealt with. I would go as far as saying this dealership is above a 5 star rating.

I have shopped around for a starter and was impressed by...

I have shopped around for a starter and was impressed by the knowledge and friendly customer service I received from Trent Dauzat in parts. Excellent Customer Service!!!!!! A WOW moment.

Mr. Andrew Montreuil was the most accommodating and...

Mr. Andrew Montreuil was the most accommodating and polite sales person that my wife and I have ever dealt with buying a new car. My wife and I will continue to purchase our vehicles from Hixon Autoplex due to the great customer service, satisfaction and great pricing that Mr. Montreuil and Mr. Frank Diaz provided to my family. Thank you again.

I would definitely recommend Andrew. He has been an...

I would definitely recommend Andrew. He has been an outstanding salesman from start to finish and continues after the vehicle was purchased. Always get the best deal go to Andrew

Andrew is an outstanding salesman. Great to work with...

Andrew is an outstanding salesman. Great to work with and truly cares about his customers. He follows up on you after the sale for months after. Bought at least three cars from him. Highly recommend to all!

Andrew was curteous, contentious, and thorough in helping...

Andrew was curteous, contentious, and thorough in helping me to purchase the perfect vehicle for my husband snd me. When it is time fir our next car we will choose Hixon and Andrew again! Great dealership. Great salesman. Thank you!

This is a great dealership. I have done business with...

This is a great dealership. I have done business with them for the past 20 years. They are very friendly and their prices are the best in the area. They make you feel as though you are their most important customer. Andrew goes above and beyond the call of duty to meet your needs.

Andrew helped me find a vehicle that was within my...

Andrew helped me find a vehicle that was within my budget, exactly what I was looking for and gave me an answer in less than an hour from the bank. For someone trying to reestablish their credit, Hixon was able to get me what I wanted with amazing customer care. I have bought every car for the last eleven years from another dealership and I wasn't approved with them. Now Hixon has my business and I couldn't be happier. Andrew is the best at what he does!

ANDREW AND HIXSON WAS A PLEASURE TO DO BUSINESS WITH...

ANDREW AND HIXSON WAS A PLEASURE TO DO BUSINESS WITH DURING AND AFTER MYPURCHASE OF 2013 MY F-150. ANDREW IS A FANTASTIC SALESPERSON AND REALLYKNOWS HIS PRODUCTS. I WOULD RECOMMEND ANDREW AND HIXSON TO ANYBODYLOOKING FOR A AUTOMOBILE.

My experience at Hixson was great everyone was very...

My experience at Hixson was great everyone was very helpful. They helped me find the perfect vehicle that I was in search for. Brandon Payne went above and beyond to make this happen. I would recommend this dealership to anyone that was looking to buy a vehicle.