Hirning Buick GMC

Very Impressed with Hirning

Hirning did a great job...gave me a nice loaner so we could get around town while we waited. The truck came back clean and serviced. I would recommend Hirning to anyone.

Best vehicle deal ever

Very easy to work with had all the paperwork ready to go when I arrived. Fastest, easiest and best vehicle deal I have ever made. Wish I had the need to buy another from them. Will recommend for sure. Thank you

Best service

My Acadia had issues with the tires. There wasn't enough air in the tires. Also, my radio didn't go off when I shut off the motor.

Great Service

You always do a great job. It's sometimes takes longer to change the oil then expected. Your very helpful.

Great service!

Service was great. Response time from dealership was prompt. Salesman did a great job orienting us to the vehicle. It was great to deal with one person for the entire deal - info, sales, financing.

All Around Great Dealership

Everyone went out of their way to help me, even the receptionist. Kenneth Ashcraft was my salesman and even though he had a wife in delivery, and then complications from that, he was still trying to do everything possible to make my purchase a pleasant one. And if he couldn't be there, Clay helped by answering questions and even cleaning my windows. So no complaints.

Outstanding Customer Focus!

I would highly recommend this dealership for their focus on customer service and creating a comfortable, easy approach to buying a car. We found a used car on line and called to get more information. Our sales person Dino was very knowledgable and went over all of the details on the car before we arrived as we were coming 2 hours away. He went above and beyond to help me know exactly what we were getting.Upon arrival, the car was pulled up and ready for us to look at it and test drive. The sales manager Mario Ciciliot was wonderful in working with us to give us a great deal on the SUV we bought. He even helped us find a travel trailer which we had mentioned we were considering. AMAZING CUSTOMER SERVICE! The entire staff was friendly, warm, and make our experience the best we have ever had!

Best service

They replaced my battery for me. They serviced my engine.

awesome

We had a great salesman Jo Moss was excellent very professional made us feel comfortable and will definitely come and purchase our next vehicle from hirnings. Thank you again, Amadeo Ramirez

Excellent service

Excellent service!! No high pressure selling. There was a good inventory to choose from.Was able to purchase at a fair price

Great Customer Service

All my dealings with Hirnings has been very satisfactory. New Years Eve I was stranded and Brent came to my rescue! I then decided to purchase a different vehicle. Kenneth was my sales person and was kind, friendly, knowledgeable and very helpful in all our dealings. It was a used vehicle and as with all used things little things have come up, but Hirnings has stood behind their product and the service department has taken care of everything.

Best service

They vacuumed my Adadia and washed my Acadia. They changed my oil.

Great Dealer

I am so impressed with the continued service that I receive from Hirning. Their service department is top notch and I feel good knowing that they are always available to make sure my car is in good shape.

great experiance

I like the no pressure sales approch and Brad was very good and nice each time i talked to him. when I told him what i wanted he when to try to get that for me and I want to Thank him and everyone there.Sincerely Dennis

Nice experience

We thought Kenneth went out of his way to help us get the car in a timely fashion. We love the interior of the car which probably swayed us from other choices that we thought comparable. Thanks for your help.

Great service

Very well taken care of at Hirning Buick GMC for all service needs.

Excellent service and staff!!!

Hiring is a great dealership. They have made our experience very positive, from the purchase and doing everything,during service visits pleasurable.

Happy.....Happy.....Happy

Everyone that we deal with is so friendly and helpful. John our salesman is very awesome. He takes very good care of his customers. We feel he cares about us as his customers and that we are happy with our car. A big thank you to John.

great service

Hirning's is always very helpful. Great service and friendly service

Clean facility and excellent service.

Since 1997 when I bought a new 3/4 ton GMC pickup I have been treated like a valuable customer. My wife and I have purchased two new Buick LaCross automobiles and have received excellent service from Hirnings.

Gene Sluder

I contacted the dealership on line to check on available vehicles. Joseph Moss was very helpful in finding the vehicle I wanted.

great service

Wonderful service fast response to my needed repairs. Great personal attention.

Hirning GMC

I appreciated working with Clay and Kenneth. They were both very professional and kind to work with. I didn't want to spend my entire Saturday buying a new vehicle and they did a great job to get things done in a very timely manner.

BEST SERVICE HIRNING POCATELLO

I actually was just looking up the Buick Encore on line and they wanted my information. Joe called within the hour and asked me what I was looking for exactly. I was quite impressed because there was no way the dealership was still open at that hour... So I knew he was really on top of things. He made plans for the following day to meet with my husband and myself. I got a call earlier that morning asking exactly what I would need to make a deal. Joe was prepared with the answers when we got there to test drive that afternoon. While we were in no way there to buy a car that day, Joe made it so easy for us to make a deal. So, needless to say, we traded and drove home that evening in our new Encore! Joe is very educated on the car and what each function does. He made an appt. with me the next morning to come in and be educated on the systems. He has followed up diligently on ON STAR and has made me feel that I am always welcome to ask him questions. The Encore I love and the customer service is nothing short of spectacular!!!! Great Job Joe and Hirning!!!! Wendy Torgesen

Fast and Easy

Dropping the vehicle off and picking it back up was so quick and easy. The paper work was all ready to go and I was able to do everything in one place. Staff was very friendly and courteous.

Great Service

Service and staff were great! I needed some warranty work done and Hirnings took care of it while I waited. It was a minor item and took only a few minutes.

Professional service

Service was so great thank you, Dealer have awesome personal

Excellent Service!

I recently had some repairs done at Hirning. The staff in the service department are absolutely wonderful! I will not purchase a vehicle or have repairs done anywhere else but Hirning!

Review service on 2014 GMC Sierra

I have purchased my last 2 trucks from Hirning and plan to in the future. Service Department was fast, friendly and they are very courteous and professional. Clay and the guys were a pleasure to work with.

Good Job

Our car needed servicing. Our experience was very good. Thanks.

Always Satisfied

We return again and again to the Hirning Service Department due to their efficient, timely, and friendly service. We have and will continue to recommend Hirnings to others.

Great service

I have always been treated great and our sales man was knowledgeable about our vehicle.

Awesome service

All that was done to the car took no time and the car wash and vacuuming was great.

Great service

We were pleasantly surprised when we were able to see and drive the Buick Regal. It is a great car and we are thoroughly enjoying it. Great service by all the staff. We were well treated and enjoyed our time at the dealership.

Great experience

Just purchased my second Denali HD 3/4 ton pickup. I shopped around both times but Hirning give the best deal, and the service on my first Denali was outstanding. I'm confident the service will again be the greatest. Thanks again Chuck, Clay, D.J. Kelly and the rest of the gang.

Great dealership.

Every thing went great. Crystal was very informative and very pleasant . All the people we dealt with were super.

Completely Painless process

Amazingly Easy!! I live 50 miles from the dealership. Found the vehicle online. Took care of paperwork by phone and email and the finance manager even gave me a ride to the dealership when I was ready to pick up the vehicle.

Hirning is a great place to buy a vehicle!

We purchased a new 2013 Buick LaCrosse in April from Hirning Buick-GMC. The staff were personable, low-pressure, and very helpful. They gave us a great deal on the car. We love the Buick! When we took the car in for the first oil change, the service department was excellent. They were quick, washed and vacuumed the car too. Their prices were lower than the oil change franchise places. We highly recommend buying a vehicle at Hirning!

Great buy and great service

Let us look and try several cars. Gave us a very good trade-in on our vehicle. Also helped us with other discounts. They have serviced and washed our car at the recommended service times as part of the purchase price.

Happy with Hirning Buick GMC!

We love Buick, and were wanting to replace my older Buick Lacrosse that was totaled in an accident. Chris Riley knew our desire, and opted to go with us on a Regal, which was nice, but once we drove the 2012 Lacrosse, we were sold, and he and his sales people helped make happen for us! I strongly recommend Hirning Buick GMC and Chris Riley! Ask for Chris. He's the big guy with the bald head!

awesome sales people

We went to hirning looking for a newer gmc truck. When we arrived the sales people were awesome, we told them what we wanted and they had exactly what we were looking for. No pressure sales team. Got our payments where we wanted them and drove away happy customers. I would defiantly refer family and friends to hirning gmc.

Always a good experience at Hirning w/ Mark & Crew

Thank you to the Hirning crew for always taking care of me and my car!

Randy Quinn always goes the extra mile!

I always recommend Hirning's service department to my family and friends. We trust them to take care of both our car and truck's service needs. Their mechanics are the best in Pocatello. And Service Writer Randy Quinn is very pleasant to work with.

Another satisfied customer

We drove all the way from Blanchard Idaho to do business with Chris Riley and Mario Ciciliot. They were spot on with our trade value and the sales price of the vehicle we purchased. They were honest and gave a very accurate description of the condition of the vehicle we were purchasing. It was a long trip that we would make again in the future to do business there. We love the Yukon we purchased. We will be back

Worth the drive from Denver!

I've bought cars long distance before, negotiating the deal over the phone. But one never knows until the deal is done if the dealer (and seller) is being honest about condition of a car, particularly used. In this case, Dino at Hirning was very honest and straightforward. He disclosed the condition of the used vehicle accurately, and took my word on the trade. Upon arriving, we both agreed the cars were in the condition described, we did the paperwork, and were done in under 2 hours including test drives.

Highly satisfied.

We had excellent service from Casey Bowen. Took the car for a 300 mile drive, excellent ride.

Professional and reliable

A srevice department that is dependable. Reliable and good communication about the work done.

We keep going back to buy our automobiles .

We seem to keep going back to H irning to buy our automobiles so they must be doing it right.

New 3500 Denali

The purchase was made very easily. The interaction with each person involved in the purchase was very polite an dedicated there time just for you. I would highly recommend this dealer.

Another Great Experience

This is our 3rd vehicle purchased in the last 3 years from Hirning GMC and 2nd GMC Sierra. All 3 times we were treated totally professionally, very courteously and in an expeditious manner. Our salesperson even came in on his day off to help us purchase our latest Sierra. Everyone we came into contact with during this transaction knew their job which helped get us on the road quickly. With our previous purchases the experience was very similar as have been any repairs or service appointments we have had. We have used 2 other Dealers in the past and there is a measureable difference in the service received from Hirning.

Yukon repair

We were seeing some oil spots on the garage floor so we took our Yukon to Hirning for repairs. They found some leaks and made the appropriate repairs. After we got home we started seeing some different spots on the floor. We took the car back to find out what was going on with the leaks and they apologized for not finding all of the leaks the first time. When they found the final leaks they were generous with the costs because they missed the minor leaks the first time. All is clean now and we are happy to have the leaks repaired. I will recommend the service department to anyone who needs to know.

Comfortable sales process-no high pressure

We were searching for a new car and Rob showed us just what we were looking for! He explained the features and made sure we got all of the discounts we could. The whole process was very relaxed compared to other dealerships we have dealt with.

A Great Place To Do Business!

We were looking for a 2010 GMC Sierra HD with a certain two tone interior. Found it via their web site. All info. was there. Sent an E-Mail, received a reply from Jordan he was very helpful in answering the rest of our questions. We were able to get in the ball park price via our E-Mails. Once we arrived we were able to finalize negotiations. A real pleasure to do business with. No pressure sales. Very friendly dealership.

This is our 4th vehicle we have purchased in the past...

This is our 4th vehicle we have purchased in the past five years with Mario Ciciliot at Hirning GMC. He always gets use the vehicle we are looking for and the price is always right. We are treated with respect and kindness and the hospitality is spectacular while we are there. I would absolutely refer all my friends and family to Mario, at Hirning GMC Pocatello. The 45min drive is well worth your time!!

Great Experience Purchasing both a Cruze and G6

We visited several dealerships over the last few weekends. Amazingly, we found both a G6 and a Cruz we really. Really appreciated the patients of the sales staff. We dealt both with Dino and Aragorn.(Awesome guys). We had planned on the purchase of one car, but they made the deal too good , so we bought both cars. We felt they were very open and honest with numbers that they gave us which was more than we could say for other dealerships. Financed a portion of the purchase and DJ (the Business Manager) was great to work with there as well. We kept the staff well over an hour after the store had closed doing paperwork all because we waited till the last minute. They did not seem to mind. We will tell others of our great experience!

Very Nice Salesman! Very Helpful!

I went to test drive a vehicle and it wasn't exactly what I was looking for. The Salesman that helped me was extremely friendly and helpful. If this dealership had what I was looking for, I would have definitley bought my car there.

Recent car purchase

My husband and I purchased our Honda Pilot from Hirning about 6 months ago. We were pleasantly surprised with our experience. We usually dread shopping for cars because of the pressure to "buy today" that most dealerships have. We didn't feel that at all. They gave us a very fair price and didn't do the back and forth thing. We knew it was a good deal because we had been researching for over a year to find what we were looking for. They have even followed up with us since our purchase a couple of times to make sure we are still happy. Over all we were very happy with our experience and will buy from them again.

Do not deal with them

I flew 650 miles from Denver to Pocatelle for a used car described as in perfect condition. It barely made it home. having bad ignition coils and spark plugs ($502)leading to a terrible miss over the mountain passes. Then the dash display for the trip computer does not work. A very expensive repair. When I contacted them about these failures their comment was "well things happen"