Heyward Allen Cadillac

4.7
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.6 Overall Facilities: 4.6


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Friendly, knowledgeable assistance.

5
Joan T on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just leased a 2015 GMC Terrain from Heyward Allen Cadillac GMC Buick, Athens, GA, and want to express my gratitude to the salespeople for their assistance, friendliness and knowledge provided. Everyone whom I dealt with made this a pleasant experience. A special "thank you" to Phil Cook, Chris Wall, Scott Cochran and especially Bo Sorrells!


Awesome Experience

4.3
SShort on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I visited several dealerships before deciding to purchase my new vehicle from Heyward Allen. I got exactly what I wanted with no pressure. The sales person really listened to what I wanted and made suggestions for me to consider. In the end, I got what I wanted at the price I needed.


Outstanding Service in Every Department

4.8
DoubleDawgs on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We just leased a vehicle from Heyward Allen for the second time which was a very smooth and pleasant process (both times). Their service department is outstanding and part of the reason we chose to deal with Heyward Allen again. All sales and service personnel we have worked with are extremely professional, knowledgeable and personable. Even if you don't purchase a vehicle from Heyward Allen, we can highly recommend using their service department for any service for repair needs.


Bo Sorrells is the best!

5
Amy Chandler on 10/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bo Sorrells went above and beyond in his ability to help me find a new vehicle. I truly appreciate his patience, kindness and knowledge. Thank you Bo for all of your hard work---I love my new car!!!


Great price and straight forward people.

5
Joshua on 09/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went to Heyward Allen Toyota to shop for a gently used or new vehicle. They had a great deal on new Camrys and I had heard good things from other customers who had shopped there. David McCoy was the Salesman and he was great. No pressure or sales gimmicks he was straightforward with his questions and lead me to the vehicle I wanted. I walked away with a new Camry, which I have received compliments about its looks and many compliments about what I paid. I plan to keep this car for years to come but when I decide to buy another Heywood Allen will get my business.


Toyota

1
Christopher Berger on 09/15/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

They will not help low income families with getting a car. All my cousin and I were looking for was a low payments.


2011 GMC Yukon XL Purchase

5
Happy Yukon Owner on 09/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a 2011 GMC Yukon XL. Michael Nelms was a super salesman and was so personable and helpful in the buying process. We live in another state so driving over to just "look" at the vehicle wasn't an option. He sent me numerous emails, pictures, and videos of the car prior to our decision to purchase it. Not many salesmen or dealerships would go to that extent to sell a vehicle. He made sure my OnStar and Bluetooth capabilities were set up in the car before I left the lot. I would definitely recommend others to this dealership and we will return for future purchases.


Great service

5
Andrea on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joey was great with finding the 2014 Yukon that was perfect for our family!!


Great personal customer service!!

5
Carley Neill on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joey Eidson was very easy to work with! I appreciated his honesty after some miscommunication about style of vehicle. Everything worked out great and we purchased the vehicle we wanted at a great price! Will recommed to friends. Thanks > Carley Neill


2014 ATS purchase

5
Nita A on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 6th purchase from Heyward Allen and they will be my 7th in the future. Bo Sorrells is fantastic help and very professional. I would highly recommend buying your car from them. Overall a great experience.


Repeat Customer

5
A & E Sears on 08/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second vehicle that we purchased at this dealership. We also sent our son over there to buy a vehicle. Bo Sorrells has taken care of us each time and the entire experience was great. Everyone at the dealership is friendly and customer service oriented. The have the best service departments that there is. I highly recommend this dealership to anyone that is looking to buy a car, new or used.


2012 Buick LaCrosse purchase

5
Glenn on 08/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the fastest and easiest car purchase I have ever made. We had a 2001 Corvette to trade and are South Carolina residents. We tried to do business locally but the trade-in offers were very short of what a 2001 Corvette with 15,000 miles should bring. I searched the internet for a particular LaCrosse of the color and specs we wanted. We found one at Heyward Allen and sent pictures of our Corvette. They gave us a very fair offer (contingent on seeing the car) over the phone. We drove the car to Athens and closed the deal. The salesman, Bo Sorrells, is very knowledgeable and personable. It was an excellent experience! The next time we buy and Buick, Caddilac, or GMC we will go directly to Bo Sorrells at Heyward Allen.


GMC Owner

5
Vicki Repeat Customer on 08/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my 2011 Terrain from Heyward Allen ,last week I purchase my 2014 Terrain from the same saleman that has been with Heyward Allen fourteen years. I'm happy to say all the employees are eager to meet your needs wheather its getting you a loaner while your auto is being seviced or just browsing new models.They are very responsive to your needs,and will be up front and honest when selling you a car and work to get you the lowest interest rate possiable. The service dept has complimentary drinks and snacks for their customers while they wait and are always on schedule in doing service on your auto which I find very thoughtful. The dealership always has a large selection of new and used cars and if the don't have what your looking for on the lot beleive me they'll find it ! Bo Sorrells found mine in South Ga. in half the time it took to do an oil change. on a scale of 1 to 10 I'd say they're off the chart !


Great service with friendly salesman

5
CCHS Fan on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience buy my 2500 HD Crew diesel and a purchasing a Yukon XL a few months later. Bo Sorrells found me exactly what I was looking for with by far the best price on both vehicles. I will use again when I need another car.


Heyward Allen Motor Company

5
'The Saint' on 08/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After weeks of reviewing dealerships, prices, driving 7 different models of midsize SUV's I chose to purchase a GMC Terrain SLE from Heyward Allen. I was totally impressed with the professionalism and attention to detail of the salesman, Bo Sorrells, and the reputation of their service department since this is the 11th auto I have bought from them in the past 25 years. I'm a hard-to-please customer but must admit these guys make me a believer in why they are the best car dealership in Athens, Georgia. And, my past experience with their service department has consistently been Outstanding.


Superb

5
MCPO USN RET on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Assisted my mother in law in buying a Cadillac there. They went and found it, certified pre owned it ( the only way to go) and it was the smoothest car purchase ever. I was so impressed, I traded in my 2011 Corvette Grand Sport for a 2013 Cadillac CTS V. same thing, CPO car, good price and simply the the easiest car purchase around. This dealership does it right. Michael Nelms helped me out both times, great guy, a real veteran in the car business . Very friendly and personable, I would feel comfortable sending anyone to him and know he would treat them as well as I was treated. These people do it right at this dealership.


Purchased 2010 Corvette Grand Sport

5
Jimmy D on 08/01/2011

Customer Service: 5.0 Buying Process: 5.0

Goood to work with and getting a price that was fair.


Contact seller for price

Mileage: 18135

Color: Black

Transmission: Automatic

Body Style: SUV

City: Athens, GA

Engine Type: 5.3L gas

$49,405

Mileage: 8

Color: White

Transmission: Automatic

Body Style: Sedan

City: Athens, GA

Engine Type: 4-Cylinder Turbo

$49,140

Mileage: 8

Color: White

Transmission: Automatic

Body Style: SUV

City: Athens, GA

Engine Type: 4-Cylinder Turbo

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