Excellent
I have purchased over 15 new automobiles since I have been driving and I have never had a salesman that would call me after the sale to ask if there is anything they could do. Last August I purchased a new 2015 Buick Enclave. Steve Johnson was my sales agent. I visited him on three occasions before I purchased the vehicle. Every visit he would work with me and always took time to answer any questions. What I like most about Steve, is that he has called me on numerous times after the sale to ascertain if there is anything that he could do. I have never had a sales agent call me after the sale on any of the previous autos I purchased. Steve was professional, knowledgeable, and a joy to work with.
Wonderful experience
Came to Hertrich looking for a SUV. Steve Johnson knew exactly what we needed.and provided us with excellent care. I would highly recommend his service.Pat and Robert Jones
Great experience
5 Stars doesn't justify the job that this dealership does for its customer. The commitment they have shown is truly unparalleled. My sales person, Xavier Thomas was excellent, very quick to respond to any questions or concerns, he was very knowledgeable about their inventory and made sure to get me into a car i really wanted. A big thank you to their GM Doug Mummert, Sales manager Paul Osborne and finance manager Frank Stokes for working so hard to get the car that I wanted to that store. I'd recommend anyone to visit this location, their outstanding staff and large array of makes and models is definitely worth the trip!
Friendly and helpful people
I would recommend this to anyone, they help a lot robbie hackney, David, and justin are the ones that I'd send anyone too about getting a new vehicle. They are awesome here.
John Wroten
I did not know what car I wanted. I had a Ford Escape, nice car, just way too big for me. I went to Hertrich GMC. John Wroten put me in the car that I wanted and so love. He was very kind and very helpful. I have not been disappointed at all. Please thank John Wroten for finding me the right car!! I highly recommend him!! Thank You ,Joan Hoey Salisbury, Md
excellent experience
I went to hertrich to buy my 3rd car from Steve Johnson. Every time he knows exactly what I'm looking for and makes everything super easy. Will go back every time!!!!!
Terrible Service
I took my truck to get my oil changed and my transmission fluids changed as well, it took about 3 hours. They finally called me to go over everything, and let me know my truck was finished and ready to be picked up. When I arrived to pick my truck up, everyone there was very nice, i spent almost $400 getting my oil changed, my transmission fluids changed, a coolant flush, and to replace my gas filter. Therefore i spent a big amount of money and expected to be happy with the outcome. However, that was not the case. when I picked my truck up, it started and everything was fine. I drove to royal farms and went to put my truck in park, and it would not go into park. It wouldn't even tell me what gear i was in. I tried turning my truck off and back on, but it wouldn't start, because i couldn't see what gear i was in. i called hertrich's freaking out. my truck is an 02 GMC Sierra, with only 90,000 miles on it in perfect condition, it's never ran into any major issues what so ever. I take my truck back for them to look at, they were all very apologetic, and were quite well with my temper. The guy, im guessing was the manager came and explained what they had broke. they broke the "plastic" piece that is on my transmission cable and that explained why it wouldn't go into park correctly. I went to a different place to get my oil changed, and when they were done they went over everything about my truck, and told me that whoever last worked on my truck, did not put an oil filter back in my truck causing it to leak.Hertrich's handled the situation very well, offering me a rental and kept my truck over night to fix it, but sadly due to this experience they will never see my truck again.
Our experience at Buick GMC
Michele Terlson was really helpful and friendly with us. She treated us like we were the only ones to buy a car. Thank you so much!!!! I love my new Ford Escape!!!! Everybody at the dealership was very helpful!!!
Hertrich Buick GMC
This is our second car purchased from Hertrich Buick GMC. Our salesperson, Jack Hudson, was friendly, courteous and very knowledgeable. We were also impressed with Chris Hertrich and his willingness to work with us during the buying process. Overall, everyone we encountered at Hertrich Buick GMC were attentive, professional and courteous.
"Hertrich GMC" Mark of Excellence
The experience of purchasing our vehicle at Hertrich was one of excellence. Our salesman, Frank Stokes, assistance to help put us in a vehicle we like was outstanding plus his explanation of the vehicle's features was most informative. I feel he is an asset to the Hertrich family dealership.
Thank you
My salesperson Frank Stokes did a wonderful job with helping me find the right vehicle. I highly recommend him to everyone. He got me in and out in a timely manor. The whole experience was fantastic. ThanksFrank
Best car buying experience I have had
After a bad accident, my sales person, Allen Parker brought cars to me, did everything via email or cell phone and I had the car I needed within one day....and when I went to pick up the car I chose...I was in and out of the dealership within three hours I was in my car and on my way home.The easiest dealer I have ever been in.
I love the Buick Verano
I entered this dealership without the intent to purchase but boy was I wrong. I had heard about the great deals they had on the Verano and decided to just check them out but my salesman Xavier was so magnificient and the verano was exactly what I was looking for in a vehicle. Long story shirt the dealership and vehicle have left me completely satisfied.
Great Dealership To Do Business With.
I'd like to say that I've bought several Buick's off of Hertrich in the past, and my last experience was one of the best. My sales consultant Jack Hudson helped me find my new Buick Verano, which turned out to work very well for me. I traded in a older Buick Lacrosse and I'm very much impressed with all the new conveniences in this one. I really like the backup camera and wish I'd had one sooner. I will continue to buy from Hertrich since they have always treated me fairly.
Freindly Staff, & Great Experience!
I'd like to say that I've bought several Buick's off of Hertrich in the past, and my last experience was one of the best. My sales consultant Jack Hudson helped me find my new Buick Verano, which turned out to work very well for me. I traded in a older Buick Lacrosse and I'm very much impressed with all the new conveniences in this one. I really like the backup camera and wish I'd had one sooner. I will continue to buy from Hertrich since they have always treated me fairly.
Highly recommend this dealership
I recently purchased a new vehicle from Hertrich Buick GMC in Seaford. The customer service provided by my sales rep, Michele Terlson, was above and beyond. The total process at this dealership is handled in such a friendly and professional manner. When I am in the market for another new vehicle in the future, I will definitely do business here again!
Outstanding job by a very professional sales person
I met Xavier Thomas at Hertich Dealership in Seaford Delaware. I had a lot of questions because I drive a Chevy Equinox and am interested in a Terrain or Gmc Acadia. He was very pleasant and to my surprise, he was very knowledgeable in regards to their product line. I am now deciding what vehicle to purchase. I will definately look for Xavier when I come back to dealership to make my purchase. This is the level of professionalism that everyone should look for.
No Pressure
Xavier Thomas and the complete managerial staff at Hertrich Buick GMC were all superb. They got me to the payment I wanted on the vehicle I loved. I couldn't have asked for a better car buying experience.
Completely Satisfied
We were completely satisfied with the staff at Hertrich GMC of Seaford, we purchased the 2014 Sierra 2500 from them and was extremely impressed with how attentive, patient, courteous and professional everyone was. We highly recommend Hertrich GMC of Seaford to anyone looking to purchase a vehicle or service one. Thanks Robert Bant
Great experience
We were totally satisfied with the entire experience of purchasing our new vehicle from HERTRICH-BUICKWe/GMC of Seaford, De. We were impressed with how knowledgeable, courteous, attentive, and professional everyone we came in contact with at the dealership was.We would recommend them to anyone in search of a new vehicle or the repair or service of one.
Excellent experience purchasing our new GMC
We purchased a GMC Acadia and our Sales Consultant Michele Terlson was such a pleasure working with. She was very knowledgeable and so friendly. The finance department was awesome also and didn't mind that we had kept them there late that night to wrap up on our deal. Our experience buying our vehicle there was most certainly the best one ever. We absolutely recommend this dealership to anyone looking for a new Buick, GMC or used car.
Great Dealership To Buy From
I have been buying new Buick's from this dealership for years. This time around my sales consultant Jack Hudson helped me find the Buick Verano. It proved to be affordable, easy on gas, and have a surprising amount of equipment. I really like the backup camera for getting out of parking spaces. I would recommend buying from this dealership to all my friends.
Purchased new GMC Terrain
Sales personnel were helpful and efficient.Sales person demonstrated how to use the sophisticated car features and helped program many of the features.
first time buyer of GMC
We had a great experience shopping at Hertrich for our new GMC Terrain. Frank Stokes couldn't have been nicer and "the price was right".
The Place to Purchase Your New Car
We enjoyed out whole experience with Hertrich people. Jack provided a professional and friendly experience. I wouild recommend this dealership to anyone interested in purchasing a Buick or GMC vehicle.
Excellent and courteous service
Everyone seemed willing and eager to help me find the right car for the right price. I was more than happy with their professional and courteous service. I would definitely recommend them to a friend. My husband was unavailable, and since Al Diemel. also lived in Salisbury, he was willing to bring the papers to my husband to sign on his way home. That was excellent customer service.
very good
this is the 5th vehicle that I have purchased from this dealership, both new and used and have been treated professionally each and every time.
Great car buying experience
I was very pleased with the level of service I experienced at Hertrich GMC Al made my car buying experience pleasant. He was professional and courteous.
Hertrich Buick GMC
This was the easiest car buying experience I've had. This was the first car I've purchased from Hertrich and I will be back! I recommend Al Diemel, my salesman.
hertrich buick gmc
This makes the fifth vehicle I have purchased from Hertrich Buick GMC in Seaford and meet with some of the best sales people there are around.
Great Dealership To Work With.
Hertrich Buick GMC is a great hometown dealership to buy from. Jack Hudson my Sales Consultant helped me find the perfect SUV, a 2008 Toyota Highlander that fulfilled my every need. The price was right and they got me a great interest rate from the bank along with a low monthly payment. I would recommend everyone stop by for a great car buying experience!
Hertrich Buick GMC Is Great To Buy From
Hertrich Buick GMC is a great hometown dealership to buy from. Jack Hudson my Sales Consultant helped me find the perfect SUV, a 2008 Toyota Highlander that fulfilled my every need. The price was right and they got me a great interest rate from the bank along with a low monthly payment. I would recommend everyone stop by for a great car buying experience!
Great Dealership
This is the best place to purchase a vehicle and keep it maintained. Hands down, they have the best employees in the area! From sales to financing to service we were treated like family. I would recommend going to see Michele Terlson to purchase your next car.
Fantastic Sales and Service Team
I have delt with Hertrich Buick GMC for Years. I came in to get my engine light figured out. It ended up that I had messed up something with my engine. You would think that the service people would be done with me after I said that I couldn't afford to fix it, but instead Joyce and Shane took me to the new sales Managers who have taken over and let me tell you they did a fantastic job. They did not presure me to buy anything they gave me a great deal on mine and on theirs and now I have another new Buick in my Driveway. Even though the people have changed I have had the best time yet. Thankls guys- Scott
The salesman Jack Hudson was very friendly and helpful...
The salesman Jack Hudson was very friendly and helpful and gave me the best deal for the vehicle with most of the features that I wanted.
Mileage: 5
Color: Other
Transmission: Automatic
Body Style: SUV
City: Seaford, DE
Engine Type: ECOTEC Turbo engine 1.3L
Mileage: 87549
Color: Other
Transmission: Automatic
Body Style: SUV
City: Seaford, DE
Engine Type: I-4 cyl 2.5L
Mileage: 0
Color: Other
Transmission: 9-speed Automatic
Body Style: SUV
City: Seaford, DE
Engine Type: 1.5L I4 16V GDI DOHC Turbo