Heritage Chevrolet

Great Buying Experience over the Internet

My recent purchase of a 2014 Chevrolet Spark through Heritage Chevrolet was certainly one of the best car buying experiences I encountered. Everything went smoothly and their internet sales manager, Joe Rieber, was exceptional in every respect. The dealership was spotless and all of the staff I met were polite and extremely helpful. This truly was a most excellent buying experience! (I have no connection whatsoever with this business except as a satisfied customer.)

Great Dealership!

I purchased a vehicle from Heritage Chevrolet and I was very impressed with Paul Reiber, the Internet Manager, who not only got back to me immediately when I sent in an online inquiry but he texted and emailed me back late after hours and on Sunday and he got me a great deal and had the financing and paperwork all ready for me and was very pleasant, professional and couretous and I had a great buying experience and I would recommend Heritage Chevrolet to anyone looking to buy a new or used vehicle!

Very nice to work with!

I started looking on the internet for a newer model Ford Explorer because the vehicles I found locally either had more miles on them than I wanted or the price was higher than I wanted to pay. I found a 2012 Explorer located at Heritage Chevrolet in Battle Creek, MI. I thought, why not give it a try here, so I emailed Rob Skinner, and he promptly responded to all of my emails and I made an appointment with him and I just got back from buying that Explorer. Rob was very courteous, more than willing to help, and treated me very respectfully. The drive from Fort Wayne, IN was worth the trip! If you find a vehicle here that you are interested in, please don't hesitate to contact Rob Skinner. If you live in the Battle Creek area, absolutely stop and see Rob. He's a good guy to work with!

Great Deal

We had shopped many places online and found that Heritage had a really good price on the malibu I was looking for. After looking at the car we new it was the one for us! Rob Skinner took really good car of us too!

Excellent buying experience

Thank you Rob, for your help. You were so professional and went out of your way to help us. The ease of the sale itself was unreal! I love my Tahoe.

Used suburban purchased

Robert Skinner was very helpful and professional during the buying process. The thing I liked the most was no haggling over price. He gave me his best price which was more than fair. I have been searching for a vehicle for over a year before finding the right one at the right price. Thanks Robert and thanks Heritage for a great experience.

Found a great deal online

Found a great deal on cars.com. Went in and was treated very well by the salesman. Very happy with my purchase and experience. I would reccomend my friends and family to Heritage Chevrolet.

Upon arrival at Heritage Chevy, I was greeted by a...

Upon arrival at Heritage Chevy, I was greeted by a friendly guy named Dave Haughey. I had driven by a few times and looked at their used Malibu's. Dave knew the inventory well. We drove two Malibu's,and Dave answered all of my questions very well. The trunk on the Malibu is so big,I can put my bike in it. Dave made the whole experience very easy for me.I got a better interest rate than my bank had offered me. I got a fair price,and a good price for my old car as well. I would reccomend Heritage chevy to anyone looking for a good price. The car has been great, and the service department at Heritage treated me good during a recent oil change. Thanks for the car, and the great deal!

I went to this dealership to purchased a used Malibu. The...

I went to this dealership to purchased a used Malibu. The prices looked good and Kim was very friendly and helpful. Unfortunately, the cars were frightening. The first one I drove was dirty inside and out, smelled like manure, and had obvious mechanical issues. The next two fared little better, both were also dirty and had significant mecahnical problems but at least lacked the smell. One car I didn't even feel safe leaving the parking lot. I don't know who they have "certifying" these pre-owned vehicles but YIKES! Do not buy a used car here without having an independent mechanic look at it!

When I came to the dealership I knew nothing except what...

When I came to the dealership I knew nothing except what my budget was. When greeted by Julie, she actually listened to my requests, rather than trying to sell me a car that she wanted to show. We looked at three options, and I ended up with the one that was best on gas for me. (I told her it was important to me). I will recommend Julie and Heritage to everyone!

By far the best experience I have ever had buying a car...

By far the best experience I have ever had buying a car hands down. Excellent product knowledge, and a no pressure sales approach is what sold me on buying my Malibu and will bring me back when I am looking again to buy. I have told my friends and family about Julie and Heritage and will continue to do so in the future.

The finance manager was mean, rude, pushy, arrogant and...

The finance manager was mean, rude, pushy, arrogant and was upset because I wouldn't buy an exteneded warranty and treated me horribly. He also tried to make me take a much higher interest rate than my credit union could get me. Do not deal with these people. My salesman was fine and worked well with me but if you are trying to get financed watch out, this guy is a huge jerk!

Sales staff was rude, pushy, and above all, ARROGANT! Who...

Sales staff was rude, pushy, and above all, ARROGANT! Who does that in this economy, in the ailing AUTO INDUSTRY? Not only was I phoned at inconvenient hours (early mornings, late nights, and Saturdays), but the attempts to pressure me over the phone were too much!

Typical geniuses. I needed a replacement valve stem for...

Typical geniuses. I needed a replacement valve stem for a TPMS tire and they wanted to make me buy the entire TPMS sensor when all I needed was the rubber valve. The sensor is $110, all I needed was the $13 rubber valve. Good one guys. It`s a good thing there are OTHER GM dealers in town who knew how to use a parts catalog and weren`t rude about it. Oh yeah it really shows how smart these guys are when you go into the parts department. They listen to Rush Limbaugh in there and they seem to be really proud of being ignorant. Way to go fools.