Heritage Automotive Group

4.4
Overall Rating

Customer Service: 4.2 Buying Process: 3.7 Quality Of Repair: 4.3 Overall Facilities: 4.2 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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Very disappointed. Not quality business

2
Kyle Reeser on 03/24/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Made arrangements with Jim on price and what time I would be arriving. Called as I was getting on highway. Drove 4 hours arrived 15 earlier than expected. They sold the van to someone else just before I arrived. They were doing paperwork when I arrived. No one seemed to care. Manager only shrugged his shoulders. They had my phone number and didn't even bother to call. Horrible people that didn't even say sorry!


Great Service and Great People.

5
Nathan C on 11/30/2014

Customer Service: 5.0 Overall Facilities: 5.0

They were very nice and friendly and they worked with me even though I didnt end up getting a vehicle.


Great Deals

5
wkc812 on 09/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The guys at Heritage Automotive Group Shelbyville Did a great job Getting me the car that I wanted at a great price with financing that worked for me. I will recommend this dealership to anyone looking for a used vehicle. great car at a Great Price.


Lexus RX-350

4.8
Brent on 05/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Just purchased 2008 Lexus RX-350 with trade. My salesman, Gary, was great! Very personable and willing to work with me on the value of the trade-in. The vehicle was priced very well, which attracted me to Heritage in the first place. The transaction went as smooth as I could have hoped, closing in around an hour, despite the fact that I forgot the title for the trade-in! I would definitely recommend this dealer to anyone interested in purchasing a quality used vehicle.


customer

5
todd roberts on 05/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i recommend this dealership to anyone these people here at heritage automotive care about there customers.


$17,895

Mileage: 146530

Color: Other

Contact seller for Transmission

Body Style: Pickup

City: Shelbyville, IN

Engine Type: 5.7L V8 OHV 16V

Contact seller for price

Mileage: 62510

Color: Gray

Contact seller for Transmission

Body Style: SUV

City: Shelbyville, IN

Engine Type: 2.5L L4 DOHC 16V

$9,995

Mileage: 45354

Color: Red

Transmission: Automatic

Body Style: Sedan

City: Shelbyville, IN

Engine Type: 8 Cyl

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