2017 Pacifica
This is the worst place to buy a car the Pacifica 2017 has been in the shop 13 days of the 3 month I have had it . The service dept said the factory put 2 kinds of freon in it . This is the third visit at second visit the ax was to be 42* and it was when I left that day 30 days later it is to be 48*. The van is for a person with CP that has seizures. DO NOT buy a Pacifica if you need cold AC
dealership
Dealership got all my information didn't bother calling me back they would not respond ..left 7 messages ..got hung up on twice..never have I ever had this poor of service.
Service Department
Look, I took my vehicle in this morning. I have been waiting for someone to call me back. The problem is not serious, so why so long. The lady told me it may have to stay over the the weekend. For What! Also, I took it there to have some scratches repaired. Guess what? the paint has dcome off already in the same spot. I have the paperwork for that. I will find someone else to repair my car.
Highly Recommend
Great experience. Got to use loyalty cash from several years ago that I forgot about! Ask for Jason P.
Awesome Customer Service
Just bought my fifth car from Herbert's Town and Country over the last 25 years! Bought a 2014 Jeep Compass Latitude. I already have a 2008 Jeep Compass Sport but needed to replace another family vehicle. I have always had excellent service from Herbert's Town and Country. They treat me with first class service whether I am buying a new car or taking a car in for servicing. Stewart was my salesman this time around and he even set up my phone on the hands free system before I left the lot. He answered and explained the components of the car. mr Herbert is always kind and takes the time to visit with me when I go into the dealership, whether to buy a car or get service. I have always and will always buy my autos from Herbert's Town and Country!!! Thanks for always making the experiences so easy.
2013 ram crew can with hemi
Love the new truck. Very happy with the price. Rocky was a great salesman. Plus I won the grand prize in the drawing they had during the sales event. I would recommend them to anyone looking for a new car or truck.
2014 JEEP GRAND CHEROKEE OVERLAND SUMMIT PURCHASE
VEHICLE AND STAFF ARE TOPS IN OUR BOOK. CURTEOUS AND KNOWLEDGABLE.
FIRST BUY IN 1979
I always deal with Lucky B. he has been with the dealer all the time that I have been buying cars from them. I have bought Vans and Cars over the years. My first in 1979. I have always found the deal fair and the service after the purchase excellent. I always take my cars back to the dealer for my service needs. I have gotten excellent life out of my cars. I usually keep them 6 or 8 yrs. My cars look almost as good after my use as they did new. I would suggest anyone looking for a fair deal on a good Used or a New car or truck drop in and ask for Lucky B. If you are a serious buyer looking for the best deal followed with the best service in town this is the place to go.
Very friendly Staff
I read an ad in the paper, and decided to drive from Vivian, LA to the dealership. When I arrived, I was greeted with smiles. I needed an oil change. The service was prompt, as I waited I went and window shopped for a while. The nice man Jason answered all my quesiotns about that new jeep.
nice charger
when I started shopping again for a charger, I found a really good one at this place. (it was legit, vin number and all) it was what I wanted and pretty reasonable price. I had just experience such foolery at Orr South dealing with a charger there and I had no problems walking into the doors of this place and treated with respect. I really cant say anything negative about this place. I think everything was done really well.
A satisfied customer
This is the third chrysler that I have purchased from this dealer. I am retired military and this agency has been very generous in their discounts for my prior military service. If I purchase another vehicle, it wil be from this dealership.
Poor management and bad attitude
The dealer's inventory listed four 2011 Grand Caravans the day I visited. The salewoman could find only one, saying the others were probably driven away by senior employees for the weekend. The one she could find actually had over 18600 miles instead of 17100 as listed. Curiously the general sales manager tried to explain this discrepancy away by saying "too many trips to LSU/Saints games". By whom, pray? I have never seen a dealership with such poor inventory management and condescending attitude to its customers.
Terrible Sales
Internet Sale contact made re: Saturn outlook. drove 2 1/2 hours to see vehicle. salesman "didn't realize" there was a 2nd sunroof with a mess netting over it. My child would have this torn down in 5 minutes. salesman said he didn't know it had a 2nd sunroof with mess netting. also made grinding noise in steering wheel. when questioning him about it... he told my husband, "You are just focusing on it." WRONG ANSWER! Wasted Trip. Dissappointing salesman.
Mileage: 37128
Color: Other
Transmission: 6-speed Automatic
Body Style: Pickup
City: Shreveport, LA
Engine Type: 370 hp 6.7L I6 Diesel
Mileage: 0
Color: White
Transmission: Automatic
Body Style: SUV
City: Shreveport, LA
Engine Type: 6 Cyl
Mileage: 0
Color: White
Transmission: Automatic
Body Style: SUV
City: Shreveport, LA
Engine Type: 6 Cyl