Healey Chevrolet

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 2.3 Friendliness: 2.0 Pricing: 2.3 Overall Experience: 2.0


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Healey Service

5
M Reid on 09/26/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department has treated me kindly and fairly, and is the exclusive entity to provide service on my Avalanche and Corvette. I have also taken advantage of the free shuttle service on many occasions. I have no reason to look elsewhere for service.


good buying experience

5
Sal Cariello on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great professionallisim.great customer serviceDuke the salesman was great, very courteous and knowledgeablethe price was reasonable and bonus


Respectful and straight forward

5
Dkeystone on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Respectful and straight forward. I always feel like I'm dealing with honest people. I will definitely return there in the future.


JF Sears

5
John and Bev on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The best as always!! I would not go to any other dealership. My experience at this dealership has, and always will be the best that I have ever experienced. I will return for all my vehicles in the future.


AWESOME BUYING EXPERIENCE!

5
ChevyMichele on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was awesome. Phil D. is an excellent salesman and is very knowledgeable about all the cars. He certainly is an asset to your company.


Excellent

5
Del on 04/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service rep was supeb! I recived great services , this team is the Best!!!


Great Car Buying Experience

5
Don on 04/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a very pleasurable experience. The sales people I worked with were very friendly, knowledgable and professional. They guided me through the purchasing process and helped me make perfect decisions when I had choices or options. The day I picked up my car was also a very enjoyable experience. The process was efficient, complete and very personable. When I left with my car I was comfortable in that the car was thoroughly explained to me. Thank you for making the car buying experience so enjoyable.


Great Customer Service

5
Tough Customer on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Visited Healey Chevy in March of 2016. In less than 2 hours I was driving home my new 2016 MAlibu.Tremendous staff...friendly and knowledgeable. The only place to buy is Healey Chevy!


2016 Malibu I just purchased on Feb. 29.

4.3
Judith Heller on 03/09/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

I usually buy GM products when Olds. were available. This is my first Chevrolet in a long time. I always got free winter mats and at least a bottle of touch up paint from my Olds. Dealer. I was disappointed when I was not offered these items. The car is beautiful and will most likely be my last new car. The salesman was very nice but couldn't offer these things to me. Said I would have to order them. Last car I had was a Subaru Outback and they gave me winter mats, tinted windows and paint for no extra charge. That is a real good dealer.


Great customer service

5
Albert on 03/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 2nd time that I brought my truck in to get the module for the heated seats replaced. The 1st time the new module was also bad. A new replacement was ordered. I was called as soon as it came in. I set up an appointment to have this done along with an inspection. I dropped off the truck the night before. I was called when it was done. When I came to pick it up Jason knew who I was and said that it worked this time. It is nice when somebody knows who you are when you come in. The heated seats work nicely.


Excellent Service - Courteous - Will use again

5
Michael on 12/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nick, Service Rep, was excellent and a pleasure to deal with. He kept me informed every day as to the status of the car, which was not minor work. The service was performed correctly and overall, VERY PLEASED that I took the car to you for service. I believe I have found my new regular "service" dept. !! Thank you all for doing an outstanding job...


Great Dealership

5
Laurie on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We will only buy vehicles from Healy Chevrolet. We have just purchased our 5th vehicle and have recommended Healey Brothers to many people because of the honest quality of the dealership. We think of Tom as a friend in the business, rather than a car salesman.


Good Service,need to control noise in waiting area

5
William on 12/08/2015

Quality Of Repair: 5.0

I always have a great experience with your Service department. But my experience when I bought my car is something I will never forgive or forget.


Great service

5
Dorothy on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very grateful for Joe be he is my/our advisor is wonderful very helpful and he's always there for us..


Great, Honest Service

5
Mike on 11/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very honest and knowledgeable. They were just NOT going to let me spend money on services that they did not think was going to fix the vehicle. Assistant Service Manager Mike is always there and goes above and beyond


Heater Motor Problem

4
Ronald on 11/22/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

I told them that the heater motor was acting like it did when it drained the battery. They said everything was fine, on the way home from picking the vehicle up the heater motor acted up. So I have to bring it back so they can fix it, like they should have done the first time.


great place

5
Louis on 11/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

paul vendetta was the best sales person I have ever had, he had us in two new cars in a matter of minuets, great salesperson


Great dealership

5
Michael on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Showroom was sleek, modern, clean. Staff was very helpful, friendly, patient, and knowledgeable. Salesman was easy going and didn't put pressure on me leasing my first car. In the past , I always purchased, not leased.


Great Service, very clean facility

5
Terry on 11/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in on 11/2/15 for an inspection but the tech smelled fluid coming from the car and found my water pump had a hole. Joe(tech) came into waiting area to tell me of the find and directed me to Nick who is my service advisor, to see if pump etc. was covered under warranty, but Nick said he busy with four other customers and didn't have time and for Joe to handle it. Joe did handle it, he was very courteous and kept me informed (I had to leave and go to work) he called me at home with the information and I brought my car back in that Friday 11/6. I thank him for his time, professionalism and efforts. Also, to Pete the shuttle driver who is also so nice and pleasant(what a joy) and the cashier who always has smile on her face. To them all I say Thank-you.timeaefforts


Great Service completing my car's needed items

5
Anthony on 11/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service plan was for NY State Inspection, 5000 mile service, and Key fob replacement. All items completed as requested.Plus good coffee in the waiting area.


Recent 3 service experience.

5
Tony on 11/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Unexpectedly I was in and out very quickly with 3 services performed of inspection, tire rotation and oil change done.


Planned service

5
Michael on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Healey always does a good job on my service. They answer all my questions and provide costs for whatever I have done. Service is provided in a reasonable timely manner and all the staff are friendly and efficient. I have been a customer for many years, and will continue to be one.


Good experience.

5
Janice on 10/11/2015

Customer Service: 5.0 Overall Facilities: 5.0

Intake person(Jason), very polite and helpful.I would like to know the name of the mechanic who checked my car(for future reference).


Amazing service

4.5
Sharon on 10/07/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at the dealership was amazing! I was told by Nicolas that my car was going to take an hour and half to finish & it was exactly that..i was so happy with that.


excellent in all areas

5
Susan on 10/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff is always pleasant and helpful. They always answer my questions and are very informative,they always go the extra mile.


Healey Chevrolet

5
Theresa on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.,Very courteous staff. They were knowledgeable, helpful and made me feel like family. From the beginning to the end of the process I was I was treated with dignity and respect. Very high standards at this location.


good service experience

5
Paul on 09/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they where very accommodating too me. They took care of my issues. And almost as important as good customer service, they washed my car.


Another Fine Day at Healey

5
Kevin on 09/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It's always great. Jason in service, Duke in sales, Kevin in finance. I bought my car 5 years ago and those guys still remembered me. I test drove a new car and duke was great. Kevin gave me a great offer on payments.


Great job by Mike at Healey

5
Kristina on 09/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All of the work was professionally done. The work was also done right on schedule. Great job! I highly recommend the entire service department at Healey Chevrolet.


great service

5
June on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The people there was very nice and pleasant, and they got me a car that I wanted. Thank you so much to all the Healey Brothers.


Nice dealership

5
Nakiia on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Fazzio brothers worked hard and with me to get me in a nice car. The customer service was outstanding and Perm ensured I knew all features and how to work my new vehicle. Thank you!


clean

5
Bill on 09/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sean did all that was needed to get my paint cleaned up. Floyd told me what he thought could have caused the damage but he did not pinpoint the cause. he recommended that I have the paint sealed. I will look into the process


Courteous and fast service

5
Robert on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was greeted as soon as I pulled up was told who my service manager is everyone was courteous and friendly . I brought my husband car in for routine oil change and waited for it I was in and out within an hour . Thank you Healey


Expected great service..

4.5
Jeffery on 09/05/2015

Customer Service: 5.0 Overall Facilities: 4.0

Took car on time per appointment. Oil change and tire rotation with multipoint inspection. About 45 minutes to get back. Waiting room comfortable but coffe machine broken.


Great experience

5
Anthony on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was absolutely fantastic in every way shape and form! Would recommend to every person I know and travelled there from across the river . It's definitely worth the trip


Great customer service

4.2
Torry on 09/03/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Nick assisted us to the end.we are very happy with how he treated us. I live closer to the Newburgh dealership and I will still make the trip to healey. great service in all aspects. Again thank you Nick and thank you healey.


Friendly salespeople, love the facility.

5
Kim on 08/31/2015

Buying Process: 5.0 Overall Facilities: 5.0

I am very pleased with my experience with your dealership. Phil Dipierno was a pleasure to work with. He knew his product and he wasn't pushy which led me to return and purchase my new Malibu from him. Thanks for hunting for my special requests Phil!!! Love my Malibu from Healey!!


Great customer service

5
Joseph on 08/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joe greeted me politely , my car was ready ahead of schedule,Joe also assisted with who to see and pay , with a smile on his face very pleasant . The service is simply what should be all the time. Thank you


Great experience

5
Kenneth on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just stopped in to see the different colors of the Impala. Had not intention to buy a car that day. Christina Minet worked so hard and made the experience so much fun that we ended up buying a car that day. Great experience.


Great Service

5
Heide on 08/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

Came in for a service on my car and, as always, staff was professional and courteous. My car was taken in on time and done when they said it would be.


Good service and clean facilities.

5
Alan on 08/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

On time service and excellent job. Only negative is that I didn't know there was no courtesy shuttle on Saturday. Not a big deal repairs were done quickly and break room was comfortable but you should make people aware of this when they make an appointment.


My obsession is now my new car!

5
Assunta on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Exceptional customer service, very friendly, and professional . They were able to get approved in the car I wanted within 2 hours!!!! Great dealership, this is why I am a repeat customer!!


Very good service

5
John on 08/07/2015

Customer Service: 5.0 Overall Facilities: 5.0

The overall experience was good. No major concerns, though I found a grey plastic part on the floor behind the passenger seat. I'm not sure where it belongs. Even if it's from my car?The amount of time was somewhat longer than expected, though the vehicle was washed and I was told that could take extra time, which was fine. The total time for the oil change and wash was approximately 2 1/2 hours....a little longer than expected.Healey has been my dealer for many, many years. As a matter of fact, I still own a 1991 full size Chevy blazer and still have my dads 1991 Old's purchsed from Healey. My 2002 Chevy Malibu has nearly 373,000 miles on it - which I drive when i'm not driving my 2014 Cruze.Thanks Healey......my next purchase will most likely be a full size pick-up truck.


Great Dealership with a Great Staff

5
Thomas on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone that I worked with on the Sales team (Mike & Eric) were extremely helpful and got me a great car with a great deal. The guy that went over the car with me was also great and answered all of my questions.


I love my Volt

5
Michael on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tom Mead took excellent care of me. The experience was outstanding. I have bought several cars and Healey and plan on remaining a loyal customer.


amazing service

5
Sharon on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience overall was wonderful, joe always work on my car and he is amazing, funny, good listener to my car problems when I tell him and solving the problems & he is vary helped full.


GREAT DEALERSHIP AND PERSONNEL

5
Vincent on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My Direct Salesman David And Finance Rep Kevin Were Both TOTAL PROFESSIONALS and Also A Pleasure To Deal With ! !


Healey Chevrolet Gets An "A Plus"

5
William on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, "Duke" was very knowledgeable, courteous, helpful and accomodating, resulting in a very positive experience. The Service department at Healey is also "top notch" and very accomodating as well.


Best Service Department Anywhere

5
Barbara on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased a car from Healey, and we have both of our cars serviced there. Everyone always seems eager to be helpful. Service Department is great. Mike Cochrane in service knows his stuff and is patient with all customers - the best!


Very quick service

5
Bill on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

fast service while I waited. I got there early and I was taken ahead of my appointment time. sean a great service manager


Great Job

5
F on 08/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a problem with my charging system and called MIKE CORCORAN who got me into the service department and had the problem taken care of immediately. He called me up and told me exactly what the problem was. They fixed the problem and called me back to tell me that the car was ready for pickup and everything was under warranty. All of this took a total of 4 hours & I had my vehicle for the weekend. MIKE,JOE and all the TECHS in the service department do a fantastic job every time I come for normal or emergency service. Thank You So Much


good service

4.3
Joseph on 07/31/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I also have an issue the clock not keeping time correctly. I had this checked, when I picked up the car I asked about status on clock and was advised Chevy is aware of the problem but no fix available at this time. This is disconcerting as I can't rely on the clock when traveling to find out current time.


A satisfied customer

5
Ronald on 07/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My recent experience at Healey was stress-free because of the caring, knowledgeable, and friendly ways of our service representative, Mike Corcoran. I can't thank him enough for the way he treats our family...such a positive asset to Healey!


Incredible experience

5
Jody on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Finally met a team that wanted to actually "work" to sell a vehicle. From my salesman Duke, right down to my finance guy, you folks made buying a new truck an enjoyable experience!!!!! Great people and Duke is wonderful.


Great service, friendly helpful employees.

5
Fern on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I have dealt with Healey for many yrs startng back when you were in Beacon. Since my husbands passing I have had to handle my car issues myself and I have to say the employees at Healey have gone overboard to assist me in keeping my car running smoothly. I have asked for Mike Corcoran to assist me and he has gone out of his way to help me. I would never go anywhere else for a car. It become necessary for me to buy a new car and the assistance that your salesman Perman Reid no one could have done better. Healey will be my car dealer for life.Fern Sunday.


Excellent experience overall

5
Krista on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was wonderful. My sales professional , Phil Dipierno was very knowledgable about the vehicle I was interested in and was anxious to answer all of my questions. I was very comfortable the entire time I was there. The entire process was quick, friendly and professional.


Excellent Service at Healey Chevrolet,

5
Patricia on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesperson, Nigel Garrett was very thorough and professional. He covered every aspect of the deal in a professional manner, and made sure that he sat in my car and walked me through all important features of the Malibu. I was impressed with his professionalism, and I have given his cards to a few of my friends. He is an asset to your organization.


regular service

5
Helen on 07/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always treated with respect and caring by all staff members.Wait time is usually minimal. Waiting room is comfortable and clean.


poughkeepsie chevy, healey chevy.

5
John on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My chevy Malabu needed an oil change and a buffing up and a wheel rotation, the job was done very well and on time thank you guys for a job well done, j.d.b..


Great service with with knowledgeable employees

4.8
Fern on 07/22/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I been a customer with Healey for many yrs and have always had an excellent service. It became necessary that I needed to purchase a new car. I wouldn't think of trusting my new car with anyone other than Healey.


Great service

5
Patrick on 07/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The problem was identified quickly. Service repair was performed within reasonable time. Your shuttle service made my life easier. Great team work.


Took time

5
Eriks on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tech took time to do right and service writer was understanding since I drive 60k a year and don't always have much time


Great Service

5
Bernie on 07/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

fast response for a service appointment, and made it very conv, with a night drop of my keys, and a call the next day when it was completed. Terrific.


excellent finance team

5
Stephen on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0

The finance team was excellent in getting us in a new car that we really needed and they were pretty quick in getting everything done.


great people to deal with

5
G on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Christina was very informative and patient. She took time to explain everything about the car itself and the leasing of the car. I had a hard time unfreezing my credit report but it got done. She told me I could call her anytime when questions came up. I would seek her out again.


Great Sales Staff

5
Paul on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales Staff was very helpful and not overzealous in helping me with the purchase. It made the sale process go very smoothly.


Service on our 2014 Equinox

5
Frank on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Battery had died on our 2014 Equinox when it was in the garage for a few weeks and they replaced it. Also, was hearing jumping in the transmission and was told there is no problem.


Worked me in.

5
Mark on 07/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Originally, I had thought that my appointment was on Wednesday, took the day off and then realized the appointment was for Thursday, but the Service advisor got me taken care of on Wednesday.


great service

5
Elizabeth on 07/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always have a good experience when I take my car in for service. If I have any concerns, they check them out and advise me.


Prompt friendly service

5
Keith on 06/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Promptly greeted and quick write up. Repairs and service met my expectations and were done in a timely fashion with timely and good communication at all levels.


Judge me

1
Jim4123 on 06/26/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Walked into the establishment and nobody said hello or anything. I was there to buy a 70k dollar Corvette. Sitting next to the Vette was a camaro priced similarly. After 10 minutes of me getting in and out of the vehicles NOBODY came up. I then asked to speak to the GM and was told he is down there. I walk over and he says he is busy and to give him 10 minutes. Look the showroom was empty! 1 other customer in there. I explain that nobody helped and he says you have to ask for help! Really that's funny because the other person who then walked in was helped immediately. He proceeds to tell me that people come in and look at the cars all the time and they waste our time. Really!! Sorry I wanted to spend 70k on a car and I'm a waste of time. Essentially I was judged. I'm 34 years old and was wearing a tshirt and a pair of shorts. They assumed I couldn't afford it. Funny because I could easily afford to buy both vehicles in cash. I won't waste there time as they clearly are too busy to sell a vehicle. Let me make it clear I never write reviews ever. The best part is when I walked away he has the nerve to say unbelievable! Again sorry I wanted to do business.


Good Experence

5
Larry on 06/23/2015

Customer Service: 5.0 Overall Facilities: 5.0

I always have a good experience when I get my car service. It's like family when I walk in. Service is quick and dependable.


Courteous Service

5
Keith on 06/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Vehicle serviced as requested, just a bit disappointed that it will have to return for warranty work as parts needed to be ordered. But understand they were peculiar and not readily stocked


An enjoyable shopping experience

5
Robert on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment we walked in the door, we were treated with professional courtesy and respect. Our salesman did not pressure us or mislead us in any way. It was a pleasant experience.


Great service

5
Charles on 06/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything went as scheduled! I was in and out in less than 1 hour! Joe Zappone was very professional and friendly! He answered all my questions and he also said that my roof rack replacement parts would be re-ordered and that he would call me within a few weeks for me to go back to get them installed!


Great service

5
Michael on 06/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my car inspected. The service with Mike was flawless. The service was done right on time. Highly recommended.


Excellent service

5
Yvonne on 06/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have to say Healey Chervrolet staff is AWSOME, your first visit there, they make you feel like a time friend..great people.


Another great dealership experience!

5
Chad on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent overall experience; knowledgeable and attentive salesman helped get the process completed quickly and easily. I knew what I wanted and they were quick to present me with options.


Knowledgeable and Pleasant sales experience

5
Marcella on 06/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We walked in and were greeted by Dave who then answered all of our questions and the next day we contacted him to put down deposit and 2 days later we picked up our 2015 Traverse. It was a speedy, and pleasant experience and will not be our last at Healey.


great service, clean facilities, hospitable

5
Darian on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Perm was great to us. He answered all of our questions and had our best interests in mind. I would definitely recommend him to anyone who asks about your dealership.


I love my new Trax!!!

5
Richetta on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales person (Christina) was easy going and did not pressure us. We were convinced because she was knowledgeable, patient, honest and helpful. I have had Chevy cars since I started driving at 16 years old (now 44 yrs. old) with a permit. Chevy has always been a good car and reliable, and the service and sales people very helpful and honest. They break the myth that "car dealers try to take advantage of women." The only time I was not happy with Chevy was when I purchased a Malibu in New Jersey. There, I thought I was swindled and pressured to buy something I didn't want. I considered buying a different car brand. However, I went back to Chevy, thinking I will see what happens. My sales person Christina was a pleasure to due business with and I am so glad I purchased my Trax through Healey. I love my new Suburban! I will surely be back and recommend others.


Services dept

5
Eriks on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All done as requested paying attention to detail and service advisor was very helpful would recommend to anyone this service dept


Excellent customer service

5
Mary on 05/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sean Duffy was extremely accommodating and wanted to make sure I was completely satisfied He had to work with me in light of my business partner mike being off He was very professional and wanted my input into the resolutions to the problems to ensure I was completely satisfied


Failure to listen to costumer

1
Ria323 on 05/17/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Service is horrible. They made my first car buying experience awful and made me seem like I was crazy and didn't know anything. I had issues with tires, they were bald and completely not brand new as I was told when I bought my 2013 Chevy sonic. I ended up losing control of the car a few times. I went back and they were xxxxxx, rude and made me feel like it was my fault. They then proceeded to give me tire prices, I felt that since the car was in a three month guarantee it wasn't my problem. I ended up calling corporate and finally after arguing and arguing I finally got someone to listen. I even gone as far as going to different tire places and other mechanics that I knew. When that didn't work, I called BB and within 1-2 weeks I had gotten 4 brand new tires along with my second key that I didn't get until March when I bought the car in December. Now, I refuse to go there and I hope no one every has to go through what I went through.


GREAT SERCICE

5
Paul on 05/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

HI GREAT SERVICE BOUGHT MY CAR OVER 2 YEAR AGO LOVE THE CAR AND SERVICE DEPARTMENT THANKS JASON AND ALL THE STAFF


Great service and professionsl and courteous help.

5
Janet on 05/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am pleased with the level of service and professionalism I receive at the service department and particularly with Mike Corcoran's help in my service requirements.


Great Service, always professional!

5
Louis on 05/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jayson my service adviser and the mechanic that worked on my car did a fabulous job. The service department is always friendly and accommodating. Always a wonderful experience at Poughkeepsie Healey Chevrolet. Thank you!


service

4.3
Colin on 05/11/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

everything went fine. I had the scheduled service done and an inspection done at the same time. Very good service.


Would definitely recommend

5
Yvette on 05/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great experience, they made me feel confident that I would be approved for the auto of choice, very personable and professional, they did not try to push any vehicle on me just to make a sale, they listened to my needs and provided me with a great vehicle that fit my budget!


Courteous and friendly service

5
Kelly on 05/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a noise in my car that took awhile to figure out what it was . I liked that the service managers and technicians all worked together and took the time to have a technician take a ride with me so I could show him when I heard the noise and all got fixed .


Healey Chevy - great customer service

5
Eileen on 05/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil check, brake service & inspection. Went well and no surprises. Customer service representatives inform you of each step in the diagnostic and repair process and inform you of price prior to beginning work.


Exceptional Service

5
Allison on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything went perfect couldn't ask for a better car shopping experience. Phil D. was amazing, he is very knowledgeable and explain all the features. I didn't feel pressured at all to buy a car. Kevin in finance was great too, he work to get me the best rate possible. I just love driving this vehicle. Thanks Healey!!


Simply an awesome Dealership!

5
Michael on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can't say enough good things about the customer service at this dealership. They were quick, courteous and everything a customer could ask for. If I could give them 20 stars I would.


great facility very knowledgeable mechanics

5
Stephen on 04/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the sales department Christina's who work with us was wonderful the service department that we have been dealing with 4-5 years has always been great


service repair was good

4.5
Kayla on 04/17/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This time I didn't have any problems I've been there previously and had problems. however I do this that customers vehicles should be locked once they are complete and waiting to be picked up.


Good service done in a timely fasion

4.5
James on 04/16/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was there for an oil change & tire rotation. In doing the 20K mile check, they found a leak in the Rack & Pinion Steering gear. That lengthened the time from 60 minutes to 90 minutes to allow them to do the estimate to fix the leak.


Love my new Equinox!

5
Dominique on 04/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service and awesome staff! This is the second vehicle I have leased from Duke. He is very knowledgable and extremely helpful. Thank you for everything! I love my new Equinox.


Excellent service with a very pleasant staff.

5
J on 04/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my car up in Central NY near Syracuse and when we moved down here to Marlboro I wanted to continue service with a local Chevrolet dealer. Checked dealers in Orange County but settled on Healey across the river and am so glad we did. We have been treated the same as a longtime and faithful customer by very knowledgable, courteous and pleasant staff. Work is finished in a very timely manner and we will definitely continue dealing with Healey both for service on the current vehicle and any vehicle that we will purchase there in the future.


Great salesman, great service

5
Raymond on 04/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Duke is a excellent new car salesman. This is the sixth vehicle he has sold to my family in 2 years. You need a wall plaque in the show room recognizing the top salesman of the month and year. He should be on it every month, excellent person


Great service, clean facility

5
Terry on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Prompt and quick service, I was in and out within a reasonable time. Staff very friendly and professional. Happy with the service.


Excellent experience

5
Joseph on 04/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an excellent experience at Healey as I bought a new truck. Many thanks to Phil Dipierno for making this a very pleasant experiene


The Best in Customer Service!

5
Robert on 04/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Healey Chevrolet in Poughkeepsie has provided a services to customers that is second to none! Please keep uo the great work!


Good Ser.vice - Took longer than I expected

5
James on 04/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It took longer than I would have thought. I dropped the car off on Thur. night 4/2 for an appointment on Fri. 4/3. Got a call at 7:30AM Fri. morning confirming what I wanted done. For some reason the car was not ready until about 2:30PM. I was not in any rush but thought that with a 7:30AM call, the car would have been ready by noon at the latest


Healey Chevrolet Service

5
Patricia on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason is a pleasure to deal with. So polite and helpful and answers all of my questions with patience and professionalism. Servive was within resonable time and the waiting room and bathrooms are always clean and neat.


Good experience, as usual

4.8
Heide on 04/02/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Although the appointment ran a little long (we had a 9 am appointment and did not leave Healey until after 11 am) we were close to the diner and had a comfortable spot in the waiting room, along with the other customers. I think that next time we would utilize the shuttle, as we did last time.


Pretty good service

4.2
Eugene on 04/02/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Seemed to take a little more time than I expected(2 Hours). I had an 8:00am appointment for routine maintenance. I had expected about 1 hour for this service.


joseph luzzi 18 mountain ave.

5
Joseph on 03/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

my experience with Healey Bros. was extremely satisfying as was all my other dealings there. my wife and I were delighted to do business with you. we will look forward to do business with you in the future. Joe and Pat Luzzi.


great service

5
Joseph on 03/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we recently purchased a 2015 silverado,after 3 days the vehicle brokedown,the dealership was very helpful in towing it,and working on repairing it and providing us with a loaner at no charge,i was very unhappy that this happened


wonderful service and friendly

4.8
Antoinette on 03/22/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very good i went to show room and was greated by a wonderful sale man very friedly and much info service was a plus will be back and bring a friend who is looking to buy or lease.


Good Job!

5
Louis on 03/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

NY state inspection, oil change and a driver's side window leak. My moon roof's drains were clog and the guys at Healey took care of me. Thanks guys, great job as usual.


great sales experience

5
Kenneth on 03/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Duke was a excellent sales man, I am a very tough buyer but did not have to be tough because the experience was painless and easy,sales manager and finance was also good . over all good experience. I have purchased many cars and referred many and will continue to do so.


GREAT SERVICE BOUGHT 2 CARS ALMOST 2 YEARS AGO

5
PAUL GO BENGALS on 02/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT SERVICE GREAT SMILES MIKE FAZIO WORK VERY HARD TO GET ME A GOOD RATE ON MY 2 CARS AND I KNOW HE WILL DO THE SAME FOR YOU THANK YOU HEALY CHER


My salesperson Christine Minet was great

5
Joann on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank u Christine for making my car buying experience a pleasant one. Not pushy at all. I was in service she greeted me in the hallway and 2 hrs later I'm driving off in my new Malibu. Loving my new car. Thanks Christine your the best


Good experience

5
bigdoglof on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Richard and the rest of the crew were very helpful in purchasing my vehicle. After purchasing my vehicle Richard also checked on me the following day to see how I was enjoying my new vehicle. Richard very pleasant to talk to and a gentlemen.


Service Crew

5
WilliamM40 on 10/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Michael and the service crew are always a pleasure to deal with. On out last visit for the 5000 mile checkup and oil change they found a tire that was out of alignment. Really happy they found it before it really became a problem. This is our 7th car with Healey Brothers and we would not buy a car from anyone else.


Disappointed

2.3
Yankees96 on 08/25/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 5.0

The customer service reps are very persistent and will tell you anything to get you into the dealership. I spoke to someone on the phone who told me several times that they had plenty of the vehicles I was looking for in their inventory. When I showed up to the dealership, they didn't have what I asked for and tried to sell me something else. I followed up with the customer service rep that gave me the wrong info and she again assured me they had the car in stock but she would confirm with her manager and call me back. Never heard back...


nice dealership

5
JOHN NEWBURGH on 08/06/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with the results of the repair and would recommend their service to anyone I did not buy my car there but after using their service I would not hesitate to buy my next one there THANKS JOE B.


The most horrible and unknowledgeable service department

1
Walidsalama on 07/30/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I made an appointment over the phone and they had no records of it when I got there.Then it took them an hour and half to diagnose a simple vibration in my car.And then what tops all that off is the diagnosis the service advisor gave me aside from his dirty looks and nasty and horrible attitude, which was that the car needs 3 engine mounts, even tho my car had only 2 engine mounts, and then he tells me that the cost to fix this is $750 even tho when I took the car to 2 other chevy dealers in Newburgh and kingston they both told me it'll cost only $380, so that service advisor didn't even know how many engine mounts are in the car and wanted to charge me twice what the 2 other dealers said.This is the most horrible and completely the most unprofessional service and diagnosis and attitude I've ever seen in my life.


Outstanding dealership !!!

5
William Maelia on 06/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The only dealership I would use. Great experience from start to finish.


Terrific...Beginning to end!!!

5
Jody on 06/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The times I have been there for standard service and waited, I found the wait just fine. The waiting room was very clean and neat, along with the ladies room. Everyone was friendly and pleasant!


Great Service

5
Charles on 06/12/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike got me checked in, Pete the courtesy driver got me to my 8 AM appointment on time and George my service adviser did a good job of keeping me informed. Everything was either fixed, or diagnosed and a repair date scheduled for a future appointment.


Terrific service, great sales experience

5
Annelise on 06/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was great. Our sales person, Christina Minet, was friendly and knowledgeable and made the whole process so easy. No pressure, no phony sales tactics, Christina simply gave us the opportunity to make our own choice if the car was a good fit. Once the decision to purchase the car was made, the rest of the process was quickly concluded and I was driving my new car. Thanks Christina and Healey Chevrolet for making this a positive and pleasant experience!


good customer service,timely repairs

5
Joe on 06/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at poughkeepsie chevy was great. My contact person michael Corcoran did an excellent job contacting me to keep me informed on the progress of my repair. The work was done in the time michael explained and was contacted as soon as work was completed.


2007 Chevy Tahoe

5
Robert on 06/09/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff are very friendly and know me personally so its a comfort feeling when going into to Chevy for service.


great service

5
Colin on 06/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everything went great. Bill and Jay did their jobs expertly and so far I have no complaints. I got what I wanted and was treated with respect throughout the process.


Great Service, cost more than I would have expecte

4.8
James on 06/05/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The check engine light on my Chevy Malibu came on. It turned out to be a vapor leak through my gas cap. Although the gas cap cost $28, the labor for reading the code and testing for vapor leaks cost about $90. So, $127 to replace a gas cap leaking vapor. Oh well. Service was great. Cost was more than I would have expected.


PURCHASED 2014 EQUINNOX``

5
Leonard on 06/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THIS IS MY THIRD PURCHASE AT HEALEY. EACH TIME THE FAZIO'S WAITED ON ME. WHAT AN OUTSTANDING EXPERIENCE.THEY ARE INTERESTED IN DOING THE BEST THEY CAN TO SATISFY YOUR NEEDS AND ARE SUCCESSFUL EVERY TIME. TOPNOTCH TRIO.


I have never been dissapointed.

5
Kenneth on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service and courtesy is excellent. They really do care about your car and me as a customer. a special kudos to George.


Great Service

5
Jordan on 06/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience was awesome. Christina was amazing, I was completely disappointed in Healey as I purchased a GMC Terrin 5 months prior from the Beacon location. If I wasn't for Christina I definitely would have purchased another vehicle for Healey. Thank you Christina


good people

5
Marshall on 06/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I bought my car I had a problem with my credit (which has since been fixed) and your people got me into a car when I needed it. I didn't get a deal on the price but they did what I needed. Next spring when I buy my next car I will be coming to you.


Gary H. Freeborn

5
Gary on 05/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I don't know what to say. Every time i go for service every thing is done an i have on problems with the truck.


2007 chevy Tahoe

5
Robert on 05/25/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always treated professionally and in a timely meeting. An active preventiveness car maintance is always giving to me with quotes of costs so there is no surprises.


Great service adviser

5
Cristina on 05/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joe my service advisor was excellent. He was fast and knowledgeable. Unfortunately Healy had to loaner cars when I dropped my car off and I had to get to work. Joe right away arranged for a rental car for me through Enterprise. He was great!!


Great service and a friendly staff

5
Matthew on 05/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Healey bros did a awesome job. I had a problem with my old truck and they treated me with so much respect and solved the problem at hand. Bill and Christina went above and beyond and I couldn't be happier.


Buying a New Car

5
Helga on 05/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Working with Nigel Garrett was a pleasure. He was very professional and knowledgable and answered my questions fully. It was a great experience buying my car at Healey and dealing with Nigel.


Great place

5
Timothy on 05/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was an awesome experience! Very happy with my new truck.....Christina was great and am happy to have had her as my sales person.


Excellent Service Advisors

5
Michael on 05/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Service advisors were prompt, courteous and easy to talk to. They answered questions and were clear with their information regarding the vehicle. Good sense of humor too!


Vehicle Scheduled Service Experience

5
John on 05/12/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time scheduling a service using the Healey Cheverlot web site. It was very efficient, and e-mail confirmation and telephone reminder was excelent. The was also the first time scheduling a service on a Saturday. The wait time was longer due to the reduced work staff. This is not a complaint. I just know for next time to make other arrangements while the vehicle is being serviced. I am always satisified with Healy.


Sidewall blowout on Chevy Volt

5
Scott on 05/10/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service representatives did an excellent job at dealing with an uncomfortable situation. My Chevy Volt had a sidewall blowout at 9:30am. I contacted the dealer who instructed me to call roadside assistance. The towing company came promptly and did a great job of switching the from driver's side tire with the rear so they could get enough height under the bumper to drive the car up onto the flatbed. So far, so good. I heard from the dealer that the care had arrived and the tire was coming from a warehouse, NOT in stock at the dealer. I understand the need to keep a low inventory, but with a Volt there is no alternative: no spare, so substitute, for the custom tire. Well, the warehouse was OUT OF STOCK! They quickly scrambled to get at tire from Long Island, 100 miles away. Fortunately for me, it arrived at 4:15pm, just in time so I wasn't stranded without a car overnight. Kudos to the folks at Healey for doing the very best in an unfortunate and inexcusable situation. What if I was traveling cross country and this happened? All dealerships who sell Volts should have this tire in stock, or have an acceptable "donut" tire to get a driver farther down the road. I'm assuming that this is a GM Corporate decision, not one made at the local dealership. Not knowing for sure, I dinged the dealership management a bit.


Excellent service!

5
Michael on 05/09/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my vehicle in and spoke with Mike C. in service dept. There was an apparent "glitch" in the on board entertainment/navigation system. As has been the case for the past twenty years I couldn't ask for a better place to get my vehicle serviced. This time it turned out to be a needed software upgrade on my new Silverado. To my surprise even the I.T. department seemed to drop everything to get involved to resolve a problem that prevented the software upgrade to be completed. That's team work! After completing the upgrade the system is now working like a charm! Who could ask for anything better than that.


service

5
Rena on 05/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Walked in with no intention to replace my leased vehicle. Spoke with Perm Reid asking what my payments might look like, did his job well, walked out with a 2014.


very clean and friendly

4.5
Antoinette on 05/08/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

great experience but the wipe fluid thay added sprayed thick and caused a thick stripes to go across window which thankfully was not done while driving almost did block vision. removed most and refilled with blue new fluid i checked wipers and thay are fine spritzed window before i came so i know it was new fluid service put in other than that all was great.


Healey Service in Poughkeepsie

4.7
Dominick on 04/30/2014

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Mike in service is so personable and was very helpful with my 3rd major repair to my Chevrolet vehicle. Can't give the same high remarks to GM.


Good Staff

5
Glenn on 04/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Salesman Tom Meade excellent , you can tell when you have an experienced salesman , helpful, willing togo extra, stayed late to get car delivered...... yes he's a keeper.....


Good

4.7
William on 04/17/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Friendly and knowledgeable.. But .. Labor charge $636 for install of plugs ,coil, thermostat and leak down test , a bit pricey ..


great sales service

5
Thomas on 04/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tom Meade was extremely helpful and knowledgable about the cars we looked at and drove. The car was ready when we arrived and Tom explained all the features.


Great Experience! Twice!!

5
Eva on 04/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Phil D. Is one of the nicest sales person I know. This is the second car I have bought from Healey with Phil. Kudos to him and the Healey team.


Healey is great!

5
Jennifer on 04/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Phil was great and got us in the car we wanted. Kevin in finance made it all happen. A pleasure as always.


Great Service - Done in less time than estimated.

5
James on 04/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was excellent. It took less than the original estimated time. That was probably because when I brought the truck in, I was asked if I wanted it washed for free and that would make change the time from 90 minutes to 120 minutes. The truck was done in 60 minutes but was not washed. That was not a big enough deal for me to take it back for the wash.


VERY HAPPY WITH THE SERVICE!

5
John on 04/10/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THE PEOPLE WERE VERY FRIENDLY AND THE WORK WAS DONE ON TIME I USED THE SHUTTLE AND WAS VERY PLEASED WITH IT AND WILL USE IT AGAIN


Great Service

4.7
Joan on 04/09/2014

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I was going away an my check engine light came on and you got me in on Wednesday and I was able to go on vacation as planned on Thursday.


Great Service, Great People.

5
Armando on 04/07/2014

Customer Service: 5.0 Overall Facilities: 5.0

It's people like Jason Hasbrouck that makes a Dealership like Healey Brother in Poughkeepsie top of there game. Your lucky to have a person like him working for you."Keep up the good work Jason"


Best ever Service Department

4.5
Robert on 04/05/2014

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very professional..After purchaseing Chevy Cars/trucks over 50 years, this is the first time I can say the service department is top shelf. In the past, Service was not a selling point for me in the pruchase of a vehicle. Now it is!!!


good service, prompt and efficient

5
Paula on 04/05/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the person that helped me named Joe waited on me took care of my problem quickly and efficiently. I like your service dept.


Appealing Dealership

5
Richard on 04/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have always had a wonderful experience with the best deals possible with your dealership. Our salesman "Duke" goes above and beyond to make sure we leave happy customers. We've bought 3 vehicles in 2 years for our family from you.


Credit deptmwnt

4.5
Cynthia on 04/03/2014

Customer Service: 5.0 Buying Process: 4.0

It's was great my credit was poor and I you got me a deal. I just felt like I was trap because of my low credit score, and could not get a Better price on my new car. Thank you for all your hard work


Purchasing a Volt

5
Scott on 03/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesperson, Christina Minet, was knowledgeable and helpful. She facilitated the process and made herself readily available to answer any questions that we had. It was as pleasant a car purchase as I've ever experienced.


Friendly service

5
Cherilynn on 03/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The SUV I originally wanted to see was in Goshen. I decided to come to the PGK Healey after I called and spoke to Christina. So glad I did! I love my 2011 Tahoe LTZ!!!! The show room is inviting, clean and organized! I had to go to service w/in the week, a little unorganized there. I had a suspension sensor (29,000miles) replaced. The mechanic left a little grease on my drivers seat, they took it back, cleaned it, and washed my entire truck again for me for the mishap! Very happy so far!


GREAT SERVICE FROM ALL WHO WERE INVOLVED

5
Tobi on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A very pleasant experience compared to other dealerships... did not feel pressured by David or anyone else we dealt with


new car lease

5
Lynne on 03/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been (& stayed) with this dealership through a few owners & for at least 10 yrs. Always with the same salesperson Perman Reid who is EXCELLENT. Also although I didn't think the dealership could get much better, under HEALEY the changes have been GREAT! Also the finance person Kevin Lonce has been extremely helpful the past 3 times. All involved made this a super experience!


great service

5
Kenneth on 03/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love this dealership..the service department is excellent..2 people I would like to single out are Jason(service rep) and pete(shuttle driver)


Another GM Brake Line Rust Story

4
Dominick on 03/22/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I had rusted out brake lines that had ruptured replaced and an ABS sensor replaced. I was very happy with the responsiveness of the service department, however the labor rate, which I understand, is still a bitter pill to swallow.


Always a Pleasure

4.3
Larry on 03/18/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

As before I was dealt with in a friendly and professional manner. My Corvette only needed a state inspection which made waiting a piece of cake. Mike Corcoran and his team of service advisors make for a pleasant experience.


THANK YOU HEALY CHEV BROTHERS

5
Paul on 03/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT SERVIVE FRIENDLY SMILES ONE THINK THOUGH MY CAR IS VERY LOW TO THE GROUND THE FRONT PART IS CRACKED VEHILE IS ONLY 1 YEARS OLD ASK SALEPERSON IF THAT CAN BE REPLACED HE SAID NO THANK YOU


Healey Chevy Treats Me Right

5
Joshua on 03/17/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, the service department at Healey Chevy treated me right. The necessary repairs were covered under warranty, and the people in the service department kept me informed of what was going on with the car through the whole process. What could have otherwise have been a very frustrating experience was actually very pleasant thanks to the excellent team at Healey Chevy. They really went out of their way to treat me right, and I appreciate it very much.


Cobalt Diagnosis (87115111

5
Mike on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

There is so many good things I have to say I don't know if I could fit all in this comment box. The staff in all departments were very knowledgeable and was able to tell me what was needed and what wasn't. I was able to get my Cobalt back on the road promptly and at a good price. When there is a GM with a problem I just can't nail, I always go to Healey, even if they are all the way Poughkeepsie now. 10/ 10


CHRISTINA IS AWESOME!

5
Kelly on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Christina was a HUGE help throughout the entire process. I will be referring anyone that is looking to buy or lease a car to her! Everyone that I dealt with was friendly and a great help the entire day! I LOVE my new car!


11 chevy

5
Edwin on 03/09/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they always make sure my car is alright be for leaving and suggust other things I might need in the future


friendly salesmen, great service

5
William on 03/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You have one big asset at your dealership and that is Tom Meade. He is a salesmen at your dealership and gave me one of the best experiences of buying a car I ever had!


Perfe t service

5
William on 03/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Michael Corcoran is the best. Heis peosnable, helpful and knowledgeable. As always our visit on 3/6/22014 was awesome, even got a free car wash and no one knew it was my wife's birthday. Way to go Healey!


Service makes the difference

4.5
Robert on 03/06/2014

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Hasbrouck service advisor was right on his A game regarding my issues with the vehicle. Helpful, knowledgeable, and courteous. He remembered my previous issues and addressed them without a hassle. Technically the vehicle was over the certified warranty, but he did the right thing no question! I would definitely buy from Healy Chevrolet next time I need a truck, thank you


Organized, clean, complimentary internet, beverage

5
Lisa on 03/03/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Both the Middletown & Poughkeepsie dealerships had missed a Recall that was from January 2013. Today's Service Advisor, George, caught it immediately and was able to get my Oil Change and NYSI completed in addition to the recall, in approximately one hour's time. I was in a rush and was very grateful to be caught up-to-date, without paying extra, and out the door on time. That was a first and it was an extreme pleasure to have the experience. Thank you.


great service at Healys

5
G on 03/01/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike the representive who took care of my appointment was excellent. Friendly, curteous and knowledgeable. It was a pleasure taking my car in to be serviced at Healys.


Great and Fast service

5
Sylvia on 02/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All the staff at the dealership are phenomenon!!! I wasn't even scheduled for services and they did their best and squeezed me in. that's what you call great service.


Special Efforts to Find the Car

5
James on 02/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I very much appreciate the special efforts that Christina Minet went to in obtaining the Chevy SS that I was looking to purchase. This car is not currently readily available and Christina found one in my desired color and went out and got it delivered to the dealership.


Great friendly service.

5
Louis on 02/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always fast and friendly service. Very nice waiting room with television and computer availability, free beverages and vending machines. Free shuttle back home or shopping while waiting for your car to be serviced.


Service Visit

4.3
Cynthia on 02/19/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

It was generally for a routine maintenance and a minor recall on radio software, but the recall fix was more troublesome to do than thought. It took longer than expected and Tire Pressure Monitor System recalibration/fix was forgotten. Will require a second visit.


great service

5
Edith on 02/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was the best experience. the Fazio brothers were very professional everything went smoothly. They were not over selling. They kept there word. And I give them all my respect.


2013 sonic and never looked back again

5
V on 02/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We walked in inquiring about one car and they help us into it showed us around and came to budget coukd afford it so they showed us the sonic and it was perfect. I am very very satisfied with the guys at healey Chevrolet and plan on coming back to get a Silverado in the next yearthank you for the good work


Best customer satisfaction guarenteed!

5
Michael on 02/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What more can I say. I am a repeat customer over many years because every one there makes it a point to go out of their way to make sure I am 100% satisfied every time I go there.


Great Service

5
William on 02/13/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always Mike and his team did a fantastic job. Doing the multipoint inspection issues were found and fixed. Also a part that was ordered 2 days before the visit came in. So no separate visit was required.


buying process

5
Albert on 02/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a very pleasant experience. We were treated very well! Everyone was professional and helpful. Great job by the staff. Special Thanks to Duke & Tom.Al Weir


Friendly and Considerate

5
Carmela on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everyone was friendly, kind, very considerate of time, the fastest I have ever purchased a car and had everything done properly.


excellent service,everyone is so pleasant.

5
Eleanor on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

it is a pleasure to get my vehicles serviced at Healeys.The work is done fast and proper.The staff are always friendly. Your service manager ,John Paraggio,is always pleasant to speak with Him.He manages a great crew.


Great Service

5
Ray on 01/30/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Emergency repairs are never anticipated nor convienant, but Healey Chevrolet always completes the repairs in a timely manner & when promised, as well as keeping me informed. There is nothing more I could request.


Excellent service! Clean friendly enviroment.

5
Michael on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After Twenty years of buying cars through Healey Brothers I have no reason to shop anywhere else for a car. They have always gone out of their way to provide me with nothing less than an excellent buying experience.


Excellent on time service

5
Richard on 01/25/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Replaced my touch radio. Told George Stephenson that I would be back in an hour from mall walking exercise. When I came back, my car was ready! George is a very personable service representative and you should consider him a valued employee.


Outstanding Sales Experience

5
Michael on 01/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our Salesperson, Christina Minet, was fantastic. We had dealt with her 3+ years ago, having leased our previous vehicle then. She remembered us and welcomed us back to Healey Brothers. She did a great job explaining our options...lease vs. purchase, along with calculating the costs for those options. We had one issue regarding the fact that there was no XMRadio in the model that we purchased. Christina along with Andy, the Sales Manager, rectified the situation to our satisfaction immediately. They went above and beyond in their efforts to satisfy their customer. We will certainly be recommending Christina to our family and friends for their next vehicle purchases. Thanks for the outstanding service. We are extremely satisfied customers.


Good service!

5
David on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went in to buy a vehicle and the staff helped us through our decision making process. We are now the happy owners of another GM product!


New purchase

5
Howard on 01/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I thought my trade in was undervalued but I see that they have it listed at a price that seems sensible to the trade in allowed. Over all, very satisfactory.


Great dealership!

5
John on 01/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Healey Chevy is extremely driven for customer satisfaction. I have purchased and leased several new vehicles (cars and trucks) from this dealership and have always been very satisfied and impressed with the entire transactions. They make it simple, easy and quick. Thanks again and keep up the great work!


Excellent service

5
Isaac on 01/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They true gentlemen in every sense of the word.. Courtesy comes natural to them. My wife and I felt at ease at every step of the way.. We are very very happy with the vehilce and so are our friends.. 5 stars all the way thru..


Great Service

5
Aleida on 12/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second time coming with an issue its always quick and no issues. The Service guys are friendly and knowledgable. Good Team you have there.


Excellent Dealership

5
Deborah on 12/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tom our salesman was extremely knowledgeable and very professional. He was always available to answer questions or be of assistance. It was an all around fantastic experience.


Healy Service: Excellent

5
Angelo on 12/12/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service Advisor Michael Corcoran is excellent! Had a problem with my rear brakes and got me in and out the following morning AND with an inspection, which he pointed out was overdue! Great service!


Excellent Experience !!!

5
Kathleen on 12/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am extremely satisfied with the overall experience I had with Healy Chevrolet! They were very helpful throughout the entire process and helped me get the best truck for the best price ! I will certainly be sending more customers their way! Thank you again for all your help and I look forward to doing more business in the future ! This was defiantly the nicest experience I have had thus far with any dealership! Thank you Mike, Greg, Eric and Phil for all your help!


Knowledgable, friendly, through service representa

5
Ronald on 12/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was experiencing a heater problem and a noise under the hood. Thought maybe they were related. Made an appointement and put my concerns in Mike Corcoran's hands. I am always totally satisfied with the attention Mike gives to our car problems. As always, the problem was solved and I was in touch with Mike throughout the process. He eliminates our anxieties.....priceless!!!


Great service

5
Charles on 12/07/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service adviser George is great. He always makes sure that I am very well taken care of and that my vehicle is cared for and repaired to my satisfaction.


A Great Service Experience

4.3
Larry on 12/06/2013

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Brought my corvette in for service, oil filter change and battery concerns. Mike Corcoran my service advisor was courteous, and professional. He took good care of my car and me. I always enjoy my service visits because of Mike.


Excellent service at reasonable price

5
Kenneth on 12/06/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent in everyway. We wanted to have the side mirrors changed on our 2010 Equinox to new ones with secondary mirror to help eliminate blind spots. Job was done well within the time frame at a reasonable cost. Plus a free car wash. Very happy with Healey chevrolet.


$24,700

Mileage: 25478

Color: White

Transmission: Automatic

Body Style: Hatchback

City: Poughkeepsie, NY

Engine Type: 4 Cyl

$54,495

Mileage: 2

Color: White

Transmission: Automatic

Body Style: Pickup

City: Poughkeepsie, NY

Engine Type: 2.7L gas

$22,900

Mileage: 42652

Color: Other

Transmission: Automatic, Cvt

Body Style: SUV

City: Poughkeepsie, NY

Engine Type: 3-Cyl, ECOTEC, Turbo, 1.3 Liter

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