Hart Buick GMC

l j GOODALE

great service went up and beyond Pick up car and derived back also cleaned the car

2016 gmc 4by4

my first gmc after years of fords. love the truck and the dearlership was great

They know how to sell a car!

I was sent an email from Cars.com for a possible match that I was interested in. After Mike contacted me it wasn't quite the one, after a day or two of searches he came up with one that worked. I had a GM supplier discount and from what I understood there is only one way to price a vehicle with it. My local dealer(s) had the same information but for both it was hard to see if my discount was even applied. Hart had everything listed out and was very easy to see all charges and discounts that apply. Hart is 150 miles from my home but they were more than happy to come and pick me up for a ride to their dealership. It was a bit of a hassle, mostly on their part, but felt very comfortable in my purchase in buying my new Encore. I don't buy a lot of cars but they will be my first call the next time as well!

Hart Buick GMC

Tim has been an exceptional sales person to deal with at a distance! My car was even delivered to the UP...right to my door!Jane Campbell

Great Service

Brought my 2015 Acadia in for service and was treated with great professionalism. Was even given a free car wash.

Oil change, filters etc

Great dealership and wonderful people. Helpful courteous it is just a great place to do business. They make you feel welcome and appreciated.

great service

your guys did great good service as always and done very quickly while i waited

Thorough serviceu

I was pleased with the time commitment shown in checking out and explaining the results of my vehicle concerns. I felt reassured that my vehicle had been very well assessed

salesman and Kim to show us the features

I was treated with the most courtesy . no pushiness and friendleness. I would tell all my friends stop to see the automobile. Excellent!

Great Buying Experience!

The service was impeccable. Our salesman spent a long time making sure we knew everything about the Acadia. He also called us the next day to make sure all was well and to ask if we had any questions. Excellent.

everyone there is always very Help full

I wanted a vehicle that had better gas mileage Kim helped me get into a new 2015 Terrain witch I really like.Thanks Kim.

John M. Stayer

We truly appreciate the fine service that we receive when we bring our vehicle in for service. The staff is ALWAYS friendly and willing to help address any issues . . . so far we haven't had any issues, but we appreciate the staff in the service department. We were in for an oil change and tire rotation and it was done with minimal wait. We asked about the amp gauge, but we were reassured that everything was okay. We love of GMC Sierra ! As a courtesy, I wish they would have run my truck through the car wash. This was the only time that didn't. The vehicle could have used it at that time ! Thank you !

2014 Buick Encore

All the help was very helpful and courteous. I love the car and does so many things I never realized it would. We call it our "our magic car.

You will be glad you went there!

The service is quick, the service providers are super friendly and the waiting area is clean and well stocked with reading material, good coffee. What more can a customer ask for!!! They take great care of you, you will be glad you went there!!Tom Unangst

My new 2015 Denali 3500

Awsome! A great bunch of professionals that give 110% before, during and after the sale

Buying a used car

Ross Elliot's experience should be a bench mark for your dealership. My credit score was not the best, but that did not matter to Ross. He worked very hard to get me financed and got us into a great vehicle. Our buying experience with HART was the best we ever experienced. We will be loyal customers to Ross/Hart in the future.

2014 GMC Acadia

I was ready to trade-in my 2008 Acadia, I looked at used and new Acadias and Enclaves and ended up buying new. Great buying experience!

Persistent Technician Finds Root Cause Of Problem

I live in West Branch but had recently purchased a pre-owned Cadillac, with remaining GM Warranty, in the Detroit Area two and a half hours away. When I became concerned with an unusual and elusive engine noise I decided to take the car to Hart for diagnosis as it was impractical to return to the selling dealer. I had previously had good experience with their parts department for a previous Cadillac. The service consultant that took down the details of the problem did so precisely. The technician could not instantly diagnose the problem and retained the car for further investigations. I was provided with a loaner (brand new!). To arrive at the root cause of the problem involved dismantling the engine! The problem was found to be a bolt in the timing gear train that had sheared off (manufacturing fault). Repair was deemed impractical. GM authorized an engine replacement! I feel that the accuracy and attention given to me by service consultant and the perseverance of the service tech who was not satisfied until he reached that ah-ha moment turned what could easily have been a frustrating experience into a satisfying one.

Customer Satisfaction

I recently purchased a 2010 Buick LaCrosse and have had nothing but trouble since I took it in for an oil change.

2014 Buick Enclave

My 2014 Buick Enclave is all that I could ask for. The Hart family makes you feel like part of their family and free to ask question about any and all concerns. Roger spent a lot of time making sure I knew what all of the buttons did and what all of the safety features of the vehicle were. The Hart family are not only there to sell cars, but to sell safety. Roger even came to our home and programmed our door opened.....he knew my husband just had knee surgery and didn't want him to climb the ladder. Another shout out goes to Greg for having our somewhat strange transaction all listed and ready without any problems. Both my husband and I will deal there again, this is the 5th vehicle purchased there, and I highly recommend West Branch, Hart Buick GMC to any person interested in a new or used vehicle!