Hardy Family Ford

Amazing

Fast car buying process worked out a reasonable price in a fast amount of time and very friendly. Would definitely recommend to others to the dealership.

Satisfied!

I owed $17,522.99, Bill was still able to work his Magic and get me into a brand new F 150. Bill and his sales staff were able to work with me on the down payment and adjust the monthly payment to a comfortable rate without needing any more money down! I'm very satisfied with my purchase, along with the help and guidance that I received from Bill Mays! I brought my dad into get a car and I plan on referring my brother as well!David Morgan IV

Lease of 2017 Ford Explorer

Eric was very helpful and professional in giving us the options of either buying or leasing a new vehicle,Once we found the right vehicle for us, Eric helped us to decide to lease rather than to buy based on our requirements. The paperwork process for leasing took a little longer than we expected, but it was done in a timely manner. We will definitely recommend Eric and this dealership to our friends and relatives.

Great Service

I had purchased a work truck from Eric Farmer in 2002 for my husband's business and was very pleased with the service received and the quality of the truck. When I had the opportunity to shop for a Ford F-250 for my current employer I thought of Eric. The price was very competitive and the service was again exceptional. I would highly recommend this dealership.

I love my car! 2017 FordFusion

Frank was very friendly and knowledgeable about the cars I was interested in.He was patient and I felt no pressure from him at all. The entire family has bought cars from Hardy and we will definitely buy from Frank in the future.

Very professional,and fast service.

I would like to thank Tommy Clay and Jon Hansen for the excellent and hard work they did.They kept me informed thru the whole process.I walked out with a 2017 Ford Escape.

F150 Sport

I purchased a new F150 from Hardy Family Ford. I worked with Jeff Ross and he was fantastic. The truck I wanted was not on their lot but Jeff had it at the dealership the next day waiting on me. He would have had it same day except I purchased it at 7 pm right before closing. I would highly recommend shopping at Hardy Family Ford. I have never had a purchase go this smoothly and I will definitely be back.

Very positive experience

Good experience with Jason Tramonte and Victor Harris at Hardy Ford today when we purchased Explorer! We were treated with courtesy and respect without being pressured by Victor Harris! Good job!!

Excellent

It was a great experience buying my new truck. The customer service at Hardy was awesome, and I would highly recommend for anyone buying a vehicle.

It was very pleasant from the sale purchase to the financing

I am Chris Dudley. I am writing on behalf of me and my Aunt Brenda Landers who recently purchased a 2017 Ford explorer. This was both of our first experience with Hardy Ford. everyone was friendly, quick to explain things and answer our questions. we didn't feel pressured, we felt welcomed. Jeff Ross was excellent. I would highly recommend Jeff and Hardy Family Ford to my friends and family.

New truck

I purchased a new f150 yesterday and couldn't have had a better experience. Jeff Ross did a fantastic job in finding my truck and getting it shipped in the next morning. It was all a very smooth process. I highly recommend checking out Hardy Family Ford.

2017 Ford Escape

Three important things involved in this experience:#1 Product: what an amazing vehicle for the price! Ford has outdone themselves, and Hardy Ford has been incredibly informative.# 2 Sales: The gentleman was not pushy, not manipulative, nor desperate. Instead, the sales rep (Wagner) was polite, kind, diplomatic, reassuring, and a good communicator.# 3 Financing: I believe they gave me the best possible price, and handled the unpleasantly of money very professionally and informative. Hardy Ford is the best car group I have dealt with in many, many years.

2016 Ford focus

I had amazing experience with hardy family ford and I would like to thank bill mays for putting me in my awesome 2016 Ford Focus st and the rest of the hardy family thank you all so much I really appreciate it and I'll be sure to recommend all of my friends and family to you guys

Excellent service!

Was purchasing a replacement vehicle and had scheduled a time to look and talk. All vehicles of the type, color and engine type were parked side by side which made everything easy. Sales rep had all the information I needed and his insight made he difference easy to determine. So! Total time from first look to purchase decision was under 20 minutes.

Excellent service

Excellent service i will reccommend to family and friends,he took time with me ,i got a Great deal.I like the different options of cars to choose from on lot.......Five start across the board..Excellent sale man..

A willing team and a winning set of businessmen

Well well well, I have to say I stand corrected I had had a terrible experience at the dealer but Jon and Frank made things right. And I mean right! That's what I call making sure a customer and their experience is right and memorable. Not only did we get a 2017 Ford escape but we got great financing and warranties and left feeling like we mattered. And I was also offered a service position, I thought that was amazing. I can't say enough about these guys and their willingnessvto go above and beyond even after hours. My condolences to the Hardy family for the loss of Mr. Hardy and my uttermost respect for the daughter that took over and instill in her staff the importance of the customer exp. Thanx guys again and again

Great experrience

My car was totaled and I had to purchase a replacement quickly, My previous car purchase was good at Hardy. I knew what I wanted, selected the color car and started the process. Scott worked with us to enable me to drive out that evening with my new car.

Fantastic Experience

My recent buying experience at Hardy Ford was great. I went online and "built" the truck that I wanted then took the print out to Hardy Ford. I met with the salesman, Eric Farmer, who searched for the vehicle in the Ford system. Knowing that at the end of the model year finding an exact match with what I wanted would be difficult I was not too disappointed when that proved true. The truck we did find that was close enough to what I had "built" and was acceptable was sitting on the lot at Hardy. There was no pressure on the part of Eric, I felt comfortable the entire time. We were able to complete the transaction in less than a day. My 16 year old F-150, that still runs great, has been replaced by a new one.

Be mindful of what and how you do business

The Hardy Ford family is just what it is. And some of the reviews you read are program generated and aren't real! But what I can say is that this company has violated me and my family. Pulling my credit without authorization, making semi-xxxxxx but derogatory statements like " that finance manager don't deal with y'all type of credit, then says we cant buy a car unless we have a lot of money!" Then goes so far as to say that finance manager only works with 750 and higher credit scores(rating). I felt violated so many times till I vowed that o will not take this kinda teatment. Then didn't show us no vehicles.... Wow

Great Buying Experience

This was by far the most pleasurable buying experience we have ever had. Bill was patient and never high pressure. He was very patient and insured that he matched what we were looking for in a vehicle to that vehicle. He took his time, never rushing, to show us various vehicles that might match what we were looking for, explaining the various differences and features thus helping us to zero in on what most matched what we were looking for. He is very knowledgeable and very personable. This was truly the best buying experience every.

Fantastic service!

Fantastic service! Frank helped me through the process and made me feel that the sale is in the best interest for both parties. The dealership as a whole have provided me great service and product . I will recommend this place 100%.

Another positive experience

Recently my husband and I purchased our sixth vehicle from Hardy Ford. The last three we have purchased from Frank Valazquez. Frank is a pleasure to work with and is a true asset to the sales team at Hardy Ford. He is knowledgeable, cares about the customer and takes the time to explain all the details about our car.

Sales

This was a great car buying experience. I worked with Eric Farmer and there was absolutely no pressure of any kind. It was the end of the model year and I knew it would be difficult to find the exact vehicle I wanted, but Eric tried by searching the Ford database. We were able to get very, very close to what I was looking for. As I said there was no pressure and Eric was patient with me as I thought about the different vehicles he was able to offer me. We looked, I went home to mull it over, then went back to do the paperwork. A great experience. I'm happy with the vehicle and happy that I had been told about Eric.

Great experience

I have bought three (or 4 ) vehicles from Eric Farmer. He is always patient with me and shows me all the vehicles I might want. I was disappointed with the amount he got for my trade- in, but he found other ways to save on the cost of the new pickup. He was very careful to show me all the features of the new pickup and emphasized that if I have any questions to call him.I have bought at least 7 vehicles through the years from Family Ford or Hardy Chevrolet and have always been satisfied. The service department has always been willing to 'bend over backwards' to help maintain the cars.Lester Dean

Great service

Very knowledgeable personable sales service made purchasing easy and stress free. I would definitely recommend a friend or family member to consider hardy family ford for any and vehicle needs.

Hardy Family Ford and Hardy Superstore= Best dealership!!

I ONLY buy cars here!! I have bought many cars from many dealerships in my 35 years of doing business. The past ten years I have bought many cars (7, I think) from Hardy, in Dallas. I had my son buy 2, so far, and I send my friends there. This dealership will not lie, or try to waste your time. If there is anyway you can buy a car, they will do it! We are completely satisfied every time!! I refuse to buy a car anywhere else. I have gotten frustrated at every other lot, through out my lifetime, but NEVER at Hardy!

victor was amazing when working a deal with us.

i would definitely buy another car from him in the future.

Thank you Nick

Just wanted to thank Hardy Ford for putting me into a new 2017 ford escape. I desperately needed a reliable car. Something my entire family would be able to appreciate. Thank you Nick, Ron, and John.

Great experience!

I went to go look at what was available, I had no intention of buying. Hadn't bought a vehicle in a while so wanted to shop a little. Mitchell Feraco drove us all over the lot, looking at used and new cars, test drove a few and we happened upon the 2017 Escape. Drove it, felt right..........but way different than the Expedition I drove for 11 years, that I also bought new from Hardy Family Ford. No pressure, very friendly, accommodating and pleasant presentation from Mitch. Three hours later I drove out of the lot with my new Escape. Mitch also synced my phone to the car before I left the lot. Credit department has always been a great experience at Hardy Family Ford and I was not disappointed, the ease and response was excellent. Going soon for the Sync3 training. Will certainly buy from here again and highly recommend Mitchell.

2017 Escape

Very pleasant experience. Our sales rep, Eric Farmer was very knowledgeable, wasn't pushy and answered all questions accurately. Sales manager Jon Hansen went out of his way to find us a vehicle like we requested. Pricing was great, they dont add all the extra fees you see at other dealerships. 2nd vehicle we have purchased from Hardy Ford. Staff was very friendly, including Victor Rodriguez. Recommend these guys!

Excellent

I really enjoyed my shopping and buying experience at Hardy Family Ford. There was no pressure at all, Scott Berrong simply showed me several trucks in my price range. Once we had agreed on an "out the door" price, there were no surprises, when I sat down with the finance manager. The price we agreed on is what I paid. There were no hidden or extra fees. I am very happy with the truck that I bought and the deal I got.

Great friendly and efficient service

Victor, Thomas, and Jason worked hard to get me the deal that I needed, including the exact vehicle we wanted. They were professional and responsive. Once we had things worked out, the financing side went quickly and I was out the door with the new vehicle. Overall, as car buying goes, it was about as good as it gets.

Personable and knowledgable

Bill Mays was a personable and knowledgable sales associate with a straight talking approach that made my car buying experience a painless one. He is a shining star who should be appreciated and respected by his colleagues as one of the best salesmen around.

Mr. Gregg Potts was friendly and kind.

I would recommend everyone to come to Hardy Family Ford to look at new vehicles.They are friendly and they helped my family get a new vehicle. Thank you Mr Gregg Potts.

Making buying a car fun!

First Victor Harris was everything you would want a salesman to be. The adjectives that describe him are too numerous to list here. Would I buy another car from him? Absolutely! Overall it was an outstanding experience.Hardy Ford is a modern facility and all of the employees we interfaced with or met were friendly and helpful. It is a great place to do business.

Purchased Car

I must say Frank Velazquez has renewed my buying faith in sales reps and car dealerships. He took a bad situation that we had and turned it for us into a new car that we could afford. Hardy needs more honest sales reps like Frank Velazquez. We will definitely be back for our next purchase of a truck from him and Hardy.

Great

Best car buying experience ever got what I wanted for a great price. Hardy ford is the best hands down. They took great care of me

Great buying experiencea

This was one of the best car buying experiences! The process was short, I was informed of each step in the process. Gregory Potts was a fantastic sales person. He worked had to deliver on my requirements for a deal. In fact the deal was even better than my initial requirements. From the initial greeting by the staff, the interactions of Mr. Potts to the financial step, everyone was polite, friendly and upbeat. At no time did I feel pressured. I highly recommend Hardy Ford for your next vehicle, and Gregory Potts as your sales person!

Total awesome buy experience

Cant say anything but awesome things about Bill and Hardy ford ! Went the extra mile and did what it takes to to make us happy .

Great buying experience!!

Thank you Tony Allen once again for assisting me with purchase of a Hardy Ford vehicle. A year ago he helped me with the purchase of a certified used car and the whole process was great. So when I was ready to by a new model I new he was my guy!! He helped me find the vehicle with the options I wanted at a great price. He made the trade in and purchase process easy!! From shopping to driving away in my new 2017 escape he made it and enjoyable experience!! He has a ford customer and friend for life!! Thanks again it was a pleasure!Lisa

No pressure.

Scott Berrong was most helpful in assisting us. He allowed us to take our time looking for a new Explorer. He answered our questions with a friendly, easy to understand response. After a few minutes together it was like we had known him forever. He worked with us to get the vehicle we wanted and at a price we felt comfortable with. Would highly recommend Scott and Hardy Ford.

Sweet

Everyone was so nice, from sales to a lady who saw 2 children and gave them activity books while waiting for what i assume ,an oil change great job Hardy Ford

Victor Harris is really EXCELLENCE

Pete Kyle and I ( Pamela ) Would like to give a congratulation to Mr. Victor Harris for selling us this wonderful vehicle the Ford Taurus. He was a very Excellence salesman and shows nothing but great consideration to our needs. He took his time out and went over all the details on this vehicle. He was very helpful. I will recommend all my family members and friends to him.,

Hardy Family Ford is where you should be purchasing .

Victor Rodriguez was my sales person . He was very professional, NOT "Pushy" like most sales people .and took the time I needed to figure out just what I wanted. Thanks for taking the time with me on my new purchase Victor .Melinda

GREAT CUSTOMER SERVICE-the TEEFYS

JEFF WAS VERY KNOWLEDGABLE ABOUT THE PRODUCTS AND GOT US WHERE WE NEEDED TO BETHANKS JEFF, WE WILL BE BACK. NEW 2017 ESCAPE SE YEA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Easy purchase

Thanks Frank for assisting us on our fourth Hardy Ford purchase. You found just the vehicle we were looking for. From shopping to purchase to driving away in our new Ford Escape was just too easy.

Back for the 3rd time

This was the third vehicle we have purchased from Hardy. Staff are friendly and informative and make the process as painless as possible. Will be back for future purchases. Definitely recommend.

Awesomely Easy

Like everyone I wanted it to be quick and painless.I also needed a lot of questions answered.The folks at Hardy made that happen for us.Our sales person, the sales manager and finance officer were all top notch, no pressure, just straight up knowledgeable individuals. Eric knows his product so well and was the most helpful sales person I have ever done business with. He had my wife's phone working with the vehicle in seconds and showed her exactly how everything was used.We feel like we received a super deal and did it with super people.Thank you Hardy Family Ford.

The place to be!!!!

This dealership was top notch! It was my first time buying a car and Victor went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Victor Harris and Hardy Family Ford to anyone who is looking for a new or used vehicle.

2016 Forf F-150

Hardy Family Ford is a great place to conduct business. The environment and personnel are absolutely fantastic. If you are in in the market for a vehicle it is vital that you give them the opportunity to serve you. Me and my wife worked with Vitor Rodriguez who was a pleasure to have been involved with. He was dedicated to assisting us in finding just the truck that we were looking for. We walked away satisfied and happy that we took the trip to Hardy Family Ford.

Hardy Ford beat them all

After pricing 4 dealerships, Hardy Family Ford beat all the others in price and selection. My salesman was Scott Berrong and he gave me the best price on a Ford F-150 4x4 crew cab. Scott helped me with financing and incentives. This is the third vehicle that I have bought from Hardy Family and I am very well pleased and intend to keep my business there.

Purchase of a 2017 Ford Escape

Victor Harris was great in helping my Mother choose her new vehicle. Victor went to great lengths to get her what she was looking for and the options that she needed on her new car. I would definitely recommend Victor Harris.

Best Ever

I have purchased many cars in my 74 years but no purchase was as easy, simple and hassle free as my recent experience with Hardy Ford. Salesman Frank Velazquez was super knowledgeable and actually made my experience enjoyable. Ron Herndon worked the business side of the purchase and made everything easy. Dealing with Hardy is like dealing with "Family." I highly recommend Hardy and especially Frank.

Excellent

We were pleasantly surprised by our experience with Scott Berrong. He did everything in his power to make us feel comfortable and to get us in our 2016 Explorer Limited. We love our new vehicle and would recommend this dealership to everyone. Thanks again!

Pleasantly Surprised

I didn't expect buying a car to be a pleasant experience, but that's what it turned out to be. Kevin Farnell was patient and knowledgable in answering by questions and I didn't at all feel intimadated by the process. I chose the right purchase for me and am very pleased with my 2017 Ford Escape.. Also, everyone was very kind and had a smile on their face. They made me feel they were happy that I chose Hardy.

2016 ford explorer

I was very happy with Frank and how hard he worked to get me a new car that fit in my budget. we spent 3 days working on this and finally came up with the perfect deal

I love my new truck

I was happy with the experience dealing with ScottScott provided a great customer experience with a very friendly personality.I would be glad to send my friends to see him.

Awesome service

The service was top notch and our salesman, Victor Harris, was very helpful and responsive to what we were looking for. He found the truck we wanted and found it at affordable pricing. Thanks guys

Totally satisfied. ..Love Hardy Family Ford

Top line customer service. Staff knowledgeable of vehicles and process of getting you into a new vehicle of you choice and budget. I was into dealership late afternoon. ...probably kept Jeff and Ronald past their off time, neither ever acted as if I was holding them late.

Wonderful experience, Wonderful staff

My husband and I were not actually looking to buy a car when we did. We stopped by Hardy Superstore just to look and see if anything caught our eyes and maybe test drive a car or two. We found a certified pre-owned Fusion that we really liked, but was told by our salesman it would be in our best interest to get a brand new one under our specific circumstances. He referred us over to the new car dealership and the rest is history. We love our new car!! They worked really well together to get us the best deal. I will definitely be back to work with Mr. Jerome and Mr. Bill at Hardy Ford/Superstore!

New Car Purchase

following on online search I went to Hardy Family Ford to look for a 2016 Ford Escape. Jeff patiently us all in stock and went over the features of the various packages;. following our selection he carefully worked out the price using all available discounts and incentives. Even after taking delivery Jeff returned my calls and patiently worked through my problems with me. An excellent buying experience.

Purchase of 2016 F250

My wife and I couldn't be any happier with our recent purchase of a 2016 F250 from Hardy Family Ford. Tony Allen (salesman) is very knowledgeable and easy to work with making the sales transaction less stressful. Tony was also helpful towards getting a bed liner, and fifth wheel hitch installed.

Not your typical auto dealer

Received delivery of my new 2016 F150 today. This was my first purchase from Hardy. What a pleasantly refreshing experience. Eric Farmer was knowledgeable, explained everything simply but professionally, and with absolutely no pressure.

Purchse of 2016 F150

I've been dealing with Hardy Family Ford since 1989 and will continue to do so because of the knowledgeable and capable people that I have dealt with. I am very satisfied with my new F150 and if nothing happens, I will continue to deal with Hardy Family Ford in the future. Eric Farmer has been very helpful and eager to help me with every thing involved with the purchase of my vehicle. Thanks again for a very enjoyable experience.

What a pleasant surprise !

Our recent purchase of a new Ford Explorer from Hardy Ford was a delightful experience. My wife and I were pleasantly greeted by Bill Mays who was extremely courteous and professional. He made sure all of our questions were answered and went the extra mile to put together our purchase and to ensure our complete satisfaction. When it's time for our next new car or truck, we know it will be at Hardy Ford. Our thanks to Bill and Dale for making our first buying experience at Hardy Ford a pleasant surprise !

Purchase of our 2015 Ford Edge

We are giving our experience of buying this Edge an excellent rating. Our Salesperson, Victor Rodriquez, was outstanding. He was friendly & tried so hard to please us. We told him exactly what we were looking for, & he went the extra mile to find the vehicle we wanted. He will go to great lengths to please the customer. We have bought a life-time of cars at Hardy's and all the salespersons were good but Victor stood out above any of them. Victor will drive to go get the vehicle that the customer wants if necessary. Victor is warm & personal & by the time we had left, we felt like we had made a new friend.

A hassle-free and consumer friendly dealership

Hardy Family Ford helped me make my first car purchase as stress free as can be. They made sure that I was getting a fair price and that I drove off the lot with the vehicle that I was looking for and a smile on my face. I spoke with Edward Ramsey on the phone and he was proactive and called me as soon as I connected to the dealership online. That was one of the reasons I chose Hardy Family Ford over other dealerships. Another reason was their decent selection of Ford Mustangs. I got to the dealership I was immediately greeted by Bill Mays and was helped right away. He helped me with a vast majority of the car buying process and he is the main reason that buying my first car was as stress free as possible. Bill Mays helped make sure that I got the car with the color and options I wanted for a fair price. Lastly when it came to placing the down payment and financing the car Ron Herndon was the man. He helped explain all things from gap insurance to extended warranties and made sure that the questions that I had were answered. All in all my experience with Hardy Family Ford was great and I appreciate the diligence and the helpfulness that accompanies their work.

Purchase of 2016 Edge

Frank Velazques ( our salesman ) was very knowledgeable and extremely helpful. He answered all questions that my wife and I asked. This was the second vehicle we have purchased from Hardy Family Ford and could not be more pleased. We highly recommend the company and Frank Velazques.

Purchase a new car

This is the 7th vehicle I have purchased from Hardy Ford. I love their down home attitude, and the friendly atmosphere. They go out of their way to make sure you are happy and understand each aspect of the purchase. The deliver service above and beyond expectation!

Excellent people to work with

This is the second vehicle I have purchased Hardy Family Ford. Both purchases were special orders that allowed me to select the options I wanted. In both cases I was given accurate updates as the vehicle progressed from order to schedule to build to delivery. In both cases the price they gave me was well below MSRP and they made sure that I received all rebates and incentives that were available on the vehicle at time of purchase.

Best Car Buying Experience Ever

One week ago I went to Hardy Family Ford to look at the 2016 Ford Escapes. Eric Farmer met me at the door and showed me the vehicles. There was No sales pressure whatsoever. Hardy did not have the color that I wanted but Eric spent allot of time searching until he found the one I wanted. It was delivered the next day. Eric went over the features of the Escape and even synced it with my Iphone. Eric was the best.Ron in financing went out of his way to get me rebates and a great interest rate with Ford credit.I would recommend Hardy Ford to my family, friends and coworkers.

Great experience !!!

I'm very pleased with the truck I picked out. Mr. Velazquez did an outstanding job trying to help me find everything I need it. Thanks to him I'm now enjoying my new truck. Thanks

Best experience ever

On April 7, 2016 my and husband and I went to Hardy Ford dealership and experience the best customer service ever. Matt Mckelvey is awesome! Matt didn't pressure us, which was a hugh plus, he answered all our questions. We test drove our 2016 Ford Explorer and fell in love, signed papers and we are happy! We would definitely tell family and friends about this wonderful experience. The Heyward's

Great Salesmans and Great Dealership!

Thanks to Victor Harris for helping me with the purchase of my 2016 Ford. He was very professional and provided all of the information I requested. His low pressure approach put me at ease. The Hardy Ford Family was great, I will purchase more vehicles from them in the future. Great experience!

Great Truck, Great Dealership and Great Salesman

I have bought a lot of vehicles through the years and with all honesty, my experience at Hardy Family Ford was tops. I would rate Scott Berrong as one of the best salesman that I have ever dealt with. He was very professional and equally important to me, he was a people person with a personality to match. Unlike many dealerships, when you return to Hardy Ford, you are treated with the same appreciation as you were on the day of the purchase.

new truck

Thanks to Bill Sherfesee for assistance in my purchase of my F 150 Ford Truck. H e was very professional and knowledgeable. I walked away completely satisfied. Bill, Thanks for you patience .

My car buying experience at Hardy Ford

Scott was very professional. He provided me with the information I needed to purchase a truck that would fit my needs. I am very pleased with my truck and the process was simple and straight forward, no one at the dealership was pushy and the decision making was my choice. I would recommend Scott and Hardy Ford to my friends.Larry Anderson

2015 f150 Purchase

Purchased the vehicle through Tony Allen, although he is not in the New Car section most of the time. I have known Tony for many years and found him to be honest and trustworthy. I knew that he would be up front with me on all of the issues and it was a great experience working with him. Although he is in the Super Store, he is available to assist with the new vehicle purchases as well.Roger

Great No hassle experience

I started out looking for my son a truck for a graduation present on a limited budget. I was in contact with several Hardy employees ALL of them worked together to get me the deal that I had to have for my son to drive away in a new F150. Thank again Jeff

Great place to buy a car

Buying from Hardy Ford was a great process! Bill Mays was honest and extremely helpful in making sure we got the right car we wanted, and not anything more than what we needed. Jason also stepped in to aid with the process and was a great addition to this already helpful team. Rob in the finance office was super nice and helpful as well and got us in and out with ease. I highly recommend to anyone that is looking to buy a car.

Victor has been great to work with!

We were shopping for a new truck, we stopped in to the Hardy dealership and met Victor. Not only is Victor a nice guy, he was very knowledgeable in regards to all the different truck levels and options. He made our purchase very comfortable and easy. I highly recommend coming in and asking for Victor if you are shopping for a car or truck.

2015 F150

This was the fourth vehicle I have bought from Hardy as usual it was a great experience. Mr. Farmer was very knowledgeable about the vehicle and worked with me on the purchase knowing I was in a hurry he was able to speed it up for me. Great job Eric

painless process

have used them on several purchases. have always had a easy and friendly experience. most of the work for my last purchase was done online and the whole process between test drive to purchase was about 1 1/2-2 hours.

New Car

Victor Harris was extremely polite and helpful during the purchase process for my new car. I appreciated his help and patience. He got us a great car at a great price. I would definitely recommend Hardy Ford to anyone looking for a new car.

Love the Professionalism Victor H. Should us today

We were very happy with the professionalism that Mr. Victor H. should use today. For him taking his time out and showing us the options of what type of vehicle we can get. Mr. Ron in finance was very helpful and we will share our experience with all of our friends and family. Hardy Family Ford is a Great place to go purchase your new vehicle at...

Great Sales Experience

I worked with Victor Harris and he provided a great sales experience, was attentive to my needs as a purchaser and helped me get into the vehicle that I wanted.

great experience

Bill Mays and Scott Berrong were great to work with, they were both friendly and helpful, they made me fill that there was no pressure to buy from them, I will be back to purchase my next truck and car with them.

unsatisfied customer and Deployed Soldier

I am SGT Thomas Webber, I am currently deployed to Bagram Afghanistan. I was on the alternate list for this deployment so everything was last minute. I purchased this vehicle with promises from the sales rep of things the vehicle would come with. We received the vehicle within days before I left and things we had been promised like overhead cargo an extra key all weather mats were not in the vehicle. My wife, mother of three children, and caretaker of her 92 year old granmother was left fighting to get what we were promised. We did not get the overhead cargo storage b I t got some of the other things. That sales rep has been since let go. Recently my wife took this vehicle in to be serviced because she hit a curb and the vehicle wasn't driving correctly. When the vehicle was returned there were food wrappers from Krystal which I know do not belong to her because she hates Krystals, there was a random phone registered as the primary on the Bluetooth, and insult to injury the all weather floor mats are now missing. My wife went there and the individual she talked to informed her that he could not replace the mats because that would be admitting that someone stole them and since Noone had been inside the vehicle that was not possible. I guess that means no one test drove the vehicle to insure that the repairs were done properly and the vehicle is sade to drive. So either the service department doesn't do quality assurance to make sure the vehicles are safe to drive OR this individual is a liar. Hardy Family Ford my number is 4049166447 this phone call will cost me $0.20 a minute per the tmobile international rate but I am willing to pay this amout if you are willing to explain why your company cares so little about deployed service members and their families

Great Person to do business with Victor Harris

Yes! Victor Harris was very professional and show some kindness of helping me and my family for purchasing a vehicle from Hardy Family Ford. I will recommend all my friends and family to him.

The entire car buying process was a no hassel process

I made the mistake of starting to look at the car I wanted with another dealership. Once they had my phone number, I was called several times a day. With Hardy Ford, I did not get relentless emails or phone calls. They were all entirely professional and courteous. I had the pleasure of working with Bill Mays as my salesperson. I told him what I was looking for. Told him my financial challenges, and was able to get the car I wanted at a fair price. If there is anyone I know looking for a new car, I would not only recommend Hardy Ford, but I would encourage them to contact Bill Mays!

Great experience

Great customer service experience, very friendly and helpful staff, very knowledgeable about vehicle we purchased! Price was great and financing easy! Would definitely recommend Hardy Family Ford!

Love my new F150

What a great experience !!! Thank you Victor Harris for helping me with my 2015 F150! I would definitely recommend Hardy Ford to all my friends!! Finance department was awesome!!! Thanks Ron!!JFordNew F150 owner

Quick and painless

After being away from Hardy Family ford for a number of years, we were glad to return. Thanks to Eric Farmer staying in touch, we easily remembered him as the guy we wanted to deal with. It truly proved quick and painless.

Went to look and decided to buy

Craig was a very helpful salesperson. Answered all my questions. Was extremely patient with me while I had to wait for a check to arrive to purchase. I have been a Ford owner for 40+ years and this was the easiest and most pleasant purchase to date. I will return to purchase my next vehicle from Craig & Hardy

Great experience. Would highly recommend Craig and Hardy Fo

Great experience. Would highly recommend Hardy Family Ford and Craig King. Craig was very understanding about what we wanted and made the experience very pleasant

Excellent experience. Very much wanted my business.

The sales team put together a great offer without haggling. They were very attentive to what I wanted and found the perfect car for me. I could not be more pleased. I am a second generation buyer from Hardy.

Outstanding and knowledgeable salesman

Very pleased with help received from Craig King. He was outstanding and very helpful. I purchased a 2016 Escape. Craig very knowledgeable. Look forward to dealing again soon.

Awesome customer service

We recently bought a F250 and explorer and received the best customer service and knowledge ever. Won't buy from anywhere else again. The best non hassle experience

Easy To Deal With !! No Hassle !

I Got In Touch With Jon Hansen and I am glad I did ! He set me up with Victor In the sales Dept. And helped me trade in my VW and my shuttle bus and worked until the payments and numbers were fair to all involved !! I am Very Excited about my new 2015 F-150 XLT !! I hope it is just as easy in the future when it comes time to get it serviced .. :)

Completely professional

My husband and I were very well informed about the 2015 F150 XLT. The salesman, Craig King, was very knowledgeable and helpful with our selection. I would recommend our salesman, Craig King and Hardy Ford.

New 2015 F150

Victor and Jason were very helpful in purchasing the vehicle. I will recommend Hardy Boys to everyone. The total experience was great!!! Thank You Joseph and Christie Bennett

New Car

I recently purchased a New Ford Explorer over the holidays. Victor Rodriguez was my salesman that went out of his way to make the purchase happen. Victor is a true professional and an asset to the staff at Hardy. Victor and Ken Echman went the extra mile to make things work out for me. I would recommend this dealership to all.

Great Experience!

My wife and I worked with Frank V. to find a new car for her. Best experience we've ever had and Frank et.al. were very professional, no pressure and made it easy for us. Ive bought cars from probably 15 different dealerships around the country and this was BY FAR the most positive and street free experience to date! We will be repeat customers and I'm even considering changing my own car brand (Infiniti) to Ford just because of the experience and wanting to give such a great local dealer our business! I'd highly recommend Hardy Family Ford as they really provide "A Touch of Home" to the entire experience. Thanks!!

New Ford F150

Needed a truck to replace my Expedition. Worked with very knowledgeable sales associate and am very happy to now be driving my new truck. All paperwork was completed timely and i did not have to wait

Great Team

We came in with a number in mind for our trade and new vehicle and the team worked with us and gave us a great deal. I'd definitely go to them again and reccommend them to anyone looking for a new or used vehicle.

Great experience

We were greeted at the door by Jason and from that point until we drove away in out new vehicle he took excellent care of us Jason made the experience of buying a new car a pleasure.

Thank You!

Thank you Taylor and everyone at Hardy Ford who made my car buying experience a great one! I really enjoyed reviewing all of the options that they had and felt very comfortable about my purchase. Taylor was very polite and considerate to my car buying needs. I requested a specific color and they worked to get exactly what I wanted and I am very grateful for that. I never felt pressured or obligated to make any decision other than the one I wanted to make. I will definitely recommend Hardy Family Ford to all of my friends and relatives. Thank you Taylor & Hardy Family Ford!!!!!

So happy with my new Ford Fusion

Thank you Eric Farmer and the rest of the Hardy Ford team for helping me make buying my new Ford Fusion an easy experience. Thank you for your patience and your hard work for getting me a great deal. I am definitely recommending your dealership to my family and friends.

New Truck Purchase

- Did not go to Hardy with a new truck purchase in mind, just to 'look'. We had a meeting set up with Jason, and his first idea was to just sit down and talk. He asked alot of questions to get a feel for us and what we were looking for. Right away we knew Jason was an informed, patient, and understanding guy. We had bought from Hardy before, several years ago- and we were happy with the process then, mostly because of the gentleman that helped us. We have also bought from other dealers with some 'less than pleasant ' results. Jason made our experience pleasant and comfortable, with out the all too common, "What am I gonna have to do to sell you a car today' pressure. Overall, a great purchase process thanks to Jason !

Professional and Honest

Jason and everyone I dealt with at Hardy Ford ware professional and pleasant. Jason did an excellent job of locating and getting me the car I wanted. Jason demonstrated tremendous flexibility as I changed the color two days after our initial agreement. I will definitely consider Hardy for my future car needs.

Best Car Buying Experience in my Long Life

Jason made this the most painless auto purchase in my long life. He worked to get me the truck that best worked for me. I left very satisfied and feeling I had the best sales team in my life

New Vehicle Purchase

Mr. Ramsey was very helpful to us and made us feel very comfortable with him. Will highly recommend him and the dealer to others. The finance man was very professional , too.

SUV purchase

My experience in purchasing a Ford Expedition at Hardy Ford was awesome! Everything went smoothly in a reasonable amount of time. No one acted "salesy," and they were easy to work with. I received the family and friends price and they worked with me with my trade and payments within my budget.

Love Hardy Ford

We have been faithful Hardy Ford customers for 25+ years.!! Taylor Miller was our salesman and did an awesome job for us, with the help of the rest of the gang ! The team at Hardy will work till the sale is done and the customer is happy ! Thanks Ya'll ! We wouldn't go anywhere else !Hal and Peggy Floyd

Great experience!

I really enjoyed the experience. Eric Farmer was the salesman. He listened to what I was looking for and explained all the deals. I didn't feel pushed into anything, which I really appreciated because I wanted to explore my options.

Quick and easy

I was very impressed with the entire experience. No hidden fees. Very transparent. Jon Hansen made the experience terrific. Entire team was friendly. Great dealership!

Started out good, but the deal was rushed, and misinformed

Jeff in the finance department pretty much took care of the whole deal start to finish. Jason the sales guy pretty much had an easy deal handed to him. Least he could have done was inform of all the options and capabilities of my brand new 50k dollar truck. I specifically asked him if it had Navigation, and was told it had turn by tun SYNC through my phone, which I dont recommend it's terrible. After looking through my owners manual it turns out that my vehicle is capable of Navigation I'm just missing the SD card with the maps downloaded on it. "A thousand dollar option" Really? I spent a lot of money for all the bells and whistles, do you really think I would want a bad xxx touch screen radio that only works to half of its abilities? It's to bad cause I definitely would have purchased the upgrade. I'm in the business as well in fact I purchase a lot of parts from family Ford, or at least I used to.... This level of customer service is unacceptable, Ill be taking my business to Auto Nation from this point forward.

Awesome Service

Jeff Short and Jason T. Made this one of the best experiences I have had purchasing a new truck. Very easy to work with and willing to work with you to make sure you have a great experience at Hardy Ford.

Great Experience

Jeff Richter made buying my new Explorer a breeze. I could not believe how easy it was. I went to the dealership at 06:00 and by 08:15 I was in my new vehicle. Also, Jeff Short in Finance made the transaction easy and quick. Thanks to you both so much. I really dreaded the process, but it was a GREAT experience...Carla Brock

Quick and painless ;)

I bought a focus about 2 weeks ago and couldnt be happier! Frank and team were very accommodating and most helpful. This was the 2nd car I bought new, and the experiences were like night n day; this being the better. Not only was I informed of all my cars gidgets, but I felt great the entire time. I highly recommend this team as they highly know what they are doing. I'll be back.

Amazing experience

My dealer, Edward Ramsey made my buying process incredibly easy and effortless. He was caring and made sure I got exactly what I wanted and I didn't feel pressured or bombarded. He did a great job!!

Love the truck but...

The experience with Billy and Jason was very good. Billy was helpful in narrowing down the truck package and Jason took over to help find what we wanted. Jason searched and finally found what we wanted. They found what we wanted at another dealer and got it for us. However, I was very disappointed in the cleaning/detailing. The windows were smeared and transport glue was still on the truck as well as the windshield. Parts for the bed were still in the back floorboard and a bolt for something was left in the media hub on the console. The detail guys need to pay more attention to (Details) as I would rather wait another hour than have to return again to have it redone. Seemed to be rushed because they were fixing to be off than staying and ensuring that the vehicle was delivered flawless as far as cleanliness. Would have also waited to have the PDI done so the extra or uninstalled parts could have been addressed. I realize this may be an exception due to the truck being brought from elsewhere, however, I did return the next day (taking off from work early) to get it detailed and was not impressed. Because of our sales personnel being busy with other customers, we were not given a walk through on the features of the truck. However, we used the owners manual and spent 1 and 1/2 hours in the driveway setting all the bells and whistles to our phones, memory settings etc... The truck is fully loaded minus only one option (360) camera. I recommend having a few more sales people to be available for this whether you purchase a car at 0900 or at 1700. Just a thought as if it is busy you should still cater to the customer needs and questions even after you have been paid. Still waiting on an appointment to get a trim piece replaced and front windows tinted, and the spray in bedliner done. purchase date was sep 12th and delivery was the 15th. Will rewrite the review once all is completed.

No pressure...informative sale...easy!

F 150 sale was easy. Selection is excellent with great variety of packages. Sales associate was knowlwdgeable and attentive, but not pushy! Dealership has consistently been easy to work with new and used. Jerome and Victor are both good to work with. Jerome in used and Victor with new!

Custom F-150

We were looking for very specific options for our new 2015 F-150 to get the optimal towing capacity we required. Sabrine responded to our initial Internet inquiry and after finding no models in stock anywhere in the Southeast, suggested we consider ordering exactly what we wanted. After specifying all the specific options, colors, packages, etc. we were provided promptly with a very reasonable quote (I did plenty of research through CarQuotes.com, Edmunds.com, etc.). Jason Tramonte took over the sales transaction process and was extremely competent, friendly and knowledgeable in guiding us through the order process. This morning we finalized the deal and took delivery of our new F-150 and again were extremely pleased to deal with both Jason and the Finance Manager, Ron Herndon. No games, no pressure, no bait and switch tactics. So glad we decided to contact Hardy Ford and highly recommend them for any prospective Ford buyers.

LOVE OUR TRUCK!!

We were very pleased with the attention we were given by Jason Tramonte during the purchase of our new FORD F150. I had spoken with him on the phone as well as at the dealership and he was more than willing to assist us and answer any questions we had. If we are in the market for another truck, Jason and HARDY FORD will be at the top of our list!!

Bill Mays

We were looking for a new SUV and my husband wanted to look at the Explorers. When he came to the dealership on Wednesday afternoon he met Bill Mays. When I got off work we went back and met with Bill again and drove home in our new SUV. We have had it for two weeks and love it!! Bill was a pleasure to deal with and we would highly recommend him and the dealership.

A truck that was perfect for me

I did a lot of shopping for just the right truck to pull an RV. After deciding on a Ford F-150 I shopped around several dealers. Narrowing it down to 4 I got quotes from each. Only 2 of the 4 actually quoted what I was asking for. Nobody had the exactly configured truck. Tom, at Hardy, was the lowest bid and was the best agent to work with. We custom ordered the truck and I love it. The only thing I wished I had done was trade in my existing truck when I was quoted the trade-in value at the beginning. Two months later when the F-150 arrived the trade-in was significantly less. I wasn't happy about that but Hardy/Tom worked with me to make the deal right.

Our new Ford Escape needed a Brand New Battery

Our new Ford Escape needed a new Battery and this caused the Electrical System to fail. Jason Tramonte made sure all systems were go with little wait time.

Great Experince

Just wont to said thank you Jason the experience at hardy ford was great there was no pressure from Jason or the dealership to buy a truck

Great experience

Bryan, Thank you so much for your patience with me while selecting my vehicle. You never pressured me in anyway and your knowledge was outstanding on the vehicles that I was interested in. The experience as a whole was great! I will recommend you to everyone I know that is in the market for a vehicle. Thank you so much!

Great experience

Eric Farmer was a pleasure to work with, He was patient and helpful throughout the process. This is the 4th car I have bought from him.

2015 online sale of Ford Focus

Jason, I appreciate you working with me on a late afternoon last month with my 2015 Ford Focus online purchase. You gave a very helpful demo of all the function of my new vehicle and I really do appreciate your attention to detail. Take care and I look forward to working with you in the future.

Bill Mays was exceptional

When I first arrived I was greeted in a warm friendly manner by Mr.Mays. I told him I was in the market for a new car but considered the Escape last on my list.. After the test drive, and exceptional customer service I drove off with a brand new car. Bill and his financing team made the deal. The deciding factor between another brand and Hardy was again the exceptional service, honesty and I felt like I was valued as a customer.. I will definitely be back for my next vehicle!!!! Bill you ROCK!!! Thank you, I love my new car!!

Love my new 2016 Ford Fusion

Just bought my third Ford Fusion from Eric Farmer at Hardy Ford. He was very patient and helpful! Thank you to Eric and Hardy Ford!

Stellar Service!

I couldn't be more pleased with Hardy Family Ford! I originally went in to test drive a Focus, but I ended up leaving with a 2016 Fusion! I appreciate the time and effort Jeff R. put into helping me out. He even came in on his day off to handle some paperwork. Everyone really went above and beyond my expectations, and I couldn't be more thankful. I truly appreciate their dedication, professionalism and all around stellar service!

Edward went out of his way for us at Hardy Ford.

Edward and all the guys at Hardy Ford really were nice to us. They were always asking did we need anything.. We had a very good time laughing at some of them. We have always done business with Hardy Ford and we love our new F-150 Truck. Thank you All So Much for being so nice to us.

Awesome Dealership at the top of list

Hardy Family Ford is one of the most knowledgeable, honest dealerships you could do business with. Their staff will go out of their way to make sure you feel "part of the Family". Could not be more pleased with the assistance provided by Frank V in the purchase of my 2016 Escape.

Go Here to Buy Your New Ford

I about a great experience as possible with Hardy and our salesman, Bill Mays. I had been searching for a 2015 F-150 for some months to fit my exact needs. I finally found it at Hardy, which is an hour away from where I live, but I made the trip because of all of the positive reviews on this site and negative experiences at other dealerships closer to Atlanta. Once there, Bill greeted me quickly, asked what I was looking for and quickly found the right truck. After the test drive, we quickly came to a fair price. In and out in a couple of hours This was my first time buying a new car, but Hardy and Bill made it as comfortable as possible. No buyer's remorse here. Shout out to Bill Mays for his professional manner and ability to work with customers.

If only all dealerships were this GREAT.

Friendly, inviting, and relaxed atmosphere when we arrived. Absolutely no pressure. Jason was open and honest and answered all our questions very knowledgably. Thank you so much for a wonderful car buying experience. Family Ford is now my dealer of choice.My advise to anyone looking to purchase or lease a new vehicle is to visit a few dealerships, then before committing visit Family Ford. You will be glad you did!

Great experience!

I went there just to look at deals going on and see vehicles. The salesman Jason was very polite, friendly and personable. He showed me what my options were and didn't pressure me at all. I'm debating which vehicle I want rather it be a Ford Fusion or Focus. But with the product knowledge Jason knew he made the process less stressful and fun. I definitely will go to Hardy Family Ford when I finally decide what I want to buy! Absolutely great experience overall.

Satisfied

I recently purchased my 2016 Escape and had a great experience. Eric Farmer has sold my husband and myself 5 vehicles over time. Each time he has helped us through the process making it as simple and quick a process as possible. The finance manager does a great job as well. We refer anyone we know who may be looking for a vehicle!Another happy customer!G Mahaffey

Awesome Experience

We had a wonderful experience, all around, with Frank Velazquez and Jon Hansen. They were very patient with letting me verify every possibility of car, and they helped us to pick a winner. I love my 2016 Fusion, and I know I would not have gotten a better deal anywhere else. Thanks guys!

Bought a 2015 Explorer

First of all... We are thrilled with the car. But the best part of it all was the fact that my wife & I didn't feel pressured by anyone at Hardy's Ford during the entire purchasing process. The salesman, John Wahler, helped us SO MUCH. He was very knowledgeable about all the awesome features of the car, and he made it easy for us to understand. He helped us through the paperwork and when the day arrived to pick it up, he was right there with me through it all, to be sure it was carefully prepared and ready to go.. He made us comfortable. I would definitely recommend to anyone I know that they should ask for John when they go there to buy a car. I am a totally satisfied New Car Customer. I appreciate everything they did to make ours a painless (and actually FUN) Car buying experience..Thank You John Wahler, and Hardy's Family Ford.Bob ForthAcworth, GA

Buying made easy with no pressure!

Jeff Richter was a delight, Enjoyed the dealership and the experience. Financing could not have been easier. The best if you want to test drive the car you have in mind to buy, never any pressure.

Great job !

I started looking at vehicles in the beginning of June, I was talking with Jeff Richter. Jeff had been very helpful with my search to find the right vehicle to fit me and my family. I had told Jeff what I was looking for and he found several vehicles for me to look at, but I just didn't find the one. Then in July Jeff suggested I take a look at another vehicle and it was the perfect fit. I love it and my family loves it, great job Jeff

Great buying experience

Bought a new 2015 F250 Lariat with the 6.7 Power Stroke, although I've only put 570 miles on it with only 6 miles new it has been night and day better than my 2006 F250 with the 6.0. You can tell this is a fully built Ford with no international motor, thank God! Love the quiet motor and the absolutely clean air it omits. I'm able to hook my trailer up in the garage with having to hurry due to being over come with diesel fumes my 6.0 did. The 6.7 puts cleaner air out than a gas truck or at least it does not make you gasp for air and it makes virtually no smell, CRAZY! Read one recent reviewer knocking his new 250 with fluids leaking at 3,500 miles. I will be willing to bet he put a chip / programmer on it to boost the power beyond factory specs and is playing dumb. That's what most people do with diesels, that's why I'll never buy a used diesel with out knowing the full history ever. My 6.0 had 2 owners before me and was chipped when I got it. The 2015 owners manual specifically warns of properly breaking in up to 500 miles then another proper break in up to 1,000 miles. I would say most people never do that, and probably don't even read the owners manual. So throw a performance modifier on it with young miles or ever for that matter, you got to expect problems. Anyways the 6.7 engine is solid and I've heard of 2015's having 14 and 20K miles already and not a single issue. I assume its Operator Error on his part or a fluke???? Got a buddy with 14K miles and he has no leaking fluids or problems but its fully stock never modified.Anyways this review is about the buying experience enough about the awesome truck. The sales staff was very polite and never pushy. Started doing the deal online through email with Sabrine. They were offering great internet specials that you apparently can only get when you deal online, otherwise I guess you have to haggle in person. At the dealership they never advertised 10K off but online they did. Sabrine was able to get me ballpark figures and presumable trade values together and got me in a happy place. Then I needed to come in to get true values on both of my trades and she handed me off to Jason Tromonte. He called me by name when I was stepping out of my truck as he was waiting on me (I had an appointment). Very polite and respectful. That impressed me. They gave me close to what I was asking on my trades with the tax incentives for trading it was only knocking them down a little and they both needed tires so I actually got the value I needed to get my payments in range of my budget, so I was happy with their offer. I was able to get them to throw in a sprayed in bed liner as part of the deal which turned out great thanks to Bullet Liner, which is who they use. All parties I checked off below were all great people that I dealt with in some way during my experience there. I commend them on a professional yet laid back atmosphere. And they have awesome service too. My old 6.0 was there a lot and I never felt taken and they always made recommendations and at times would say you can wait a while to fix this or that but at some point... .etc, never pushy. Sometimes while they were working on one thing they would notice another and give me a quote and sometimes they would save me labor if they already had the engine apart. Yea the international brand engine they use to use was being worked on a lot. Yea they are a little higher than the side street shop but they are higher for a reason. They are skilled and if something goes wrong with their work it will not be your fault as with side street shops, been there done that. They uphold their warranties that's a fact! And never argue.When my wife is due a new vehicle in a few years I'll look back to Hardy Ford.

"that was EASY!!"

Had not planned to purchase a vehicle when I stopped, let alone leave with one, but Jason and the team he works with worked very hard to meet my requirements and I got my dream suv, a 2015 Ford Escape that is fun to drive, very good looking vehicle and has the features I was looking for in a car.

Horrible experience

I just bought my own car from Autonation Ford in Marietta, highly recommend. So when we came here about a week later to get my husband a car, I knew some things were not right. First off, my husband wanted to get the mustang in orange and we were told by our salesman Victor Rodriguez, that they do not make the car in orange on the ecoboost mustang. So, we settled on a different color and left feeling like we didn't get the best deal. We signed the papers Friday and was told since the car is located somewhere in Atlanta, that it should be here by Saturday. We asked if they would give us a loaner car since I recieved one before I got my new car. They said they don't do that here. So we wait. Turns out the car won't make it untill Monday. No big deal, here comes Monday and they tell us it won't be here till Tuesday, if that. While we've been waiting, I've done some of my own research to find out they DO make the orange for the ecoboost Mustang. We told the salesman today and he played it off that him and the dealership did not know this since they've never had one before. So much for looking, I guess. They told us they will try and get it with the options we wanted. Was told about 4 hours later that we can get it but it will be more expensive, because they can only find one with the specs he wants and it has an extra package we need. Little did he know, that I already found the exact car my husband wants, in orange with all the specs he wants and it is the same price as the one we signed for. I got him to give this information to the sale man and have heard nothing yet. This dealership is horrible. I will never shop here again. This whole time they have been procrastinating and trying to up sale him even though they already know what he wants, and can get the car from Florida. Now I am just waiting to see how long it will take to get the car and if we get the one he wants. If I could, I would cancel this contract with them and go to the dealer that has the car my husband wants and sign the contract with them. I will never come here again, and if you wish to use them, please do your research before coming. They will use all their tricks go buy a car you don't need and/or cannot afford. I will be making sure we take all our service to Autonation Ford from now on. Definitely worth the extra drive.

Best Experience Ever!!!!

My husband & I went to a Toyota dealer to look at buying me a camry. The sales staff was horrid!!!! On our way home my husband decided to stop at Hardy Ford to "Just Look" Bill Mays met us at the front with a smile and wanted to know what he could do for us. So my husband told him what we wanted. Bill told us that he would take care of us and do what it takes to make us happy. Bill was honest, friendly and had a great personality. I felt so bad because they closed at 8 and at 9:30 we walked out with my new Ford Fusion & at the price we were happy with. I kept apologizing about keeping them late and I was told not to worry about it that they were going to do whatever it took to get us the vehicle we wanted. I can say that Bill Mays is the FIRST car salesman I have ever hugged!!!! I will continue to do my business and send friends and family to Hardy!!!!! Thank you so much!!!!

Overall Great Experience!

So I went in to get my Ford Focus serviced and ended up buying a brand new Explorer!! Ian was a great sales person! He was patient when I asked him to show me the inside of every car I was interested in (and it was hot outside!!) and got me into a new, larger car for a great price! The entire sales team was very friendly and easy to work with. It was a pleasure working with everyone and I will definitely buy my next car there!

Great Buying Experience

This is the third vehicle I have purchased from Eric Farmer at Hardy Ford. He is very easy going and great to deal with. I highly recommend Eric and Hardy Family Ford.

FRIENDLY AND HASSLE-FREE

This was my first deal with Hardy Family Ford.Bought a new 2015 F150 Lariat - fit and finish is just as good if not betterthan my BMW and an Avalon I had a few years ago.I am going back next time I am in the market for any type of vehicle.I was treated very well. Professional and courteous staff.No "last minute surprises". Honest and open discussion throughout.I actually "enjoyed" dealing with all involved.Not too often I can say that about a car dealer.

2015 F-150

We have been dealing with Hardy Ford for many years. Just purchased a new f-150. Not only do they have an excellent sales staff but an excellent service department. I would highly recommend Franky in sales. He was very helpful, knowledgeable and personable.

Vrooooom!

Carol and I purchased our 2015 Mustang GT Premium from Hardy Family Ford. Jeff Richter made it a wonderful and enjoyable experience for us. He was patient and knowledgeable and answered all our questions. We love the new 6-speed manual Mustang and will enjoy it for years to come. Thank you Jeff and Hardy Family Ford.Tony & Carol

New Ford Fusion

All around great experience buying the new car! Incredibly friendly and easy experience all around. If any one is considering buying a new Ford, I will tell them to shop at Hardy Family Ford! Thanks again!

2014 Ford F150 Lariat 4x4

Hardy Family Ford is a great place to shop for a new vehicle if you like a friendly welcome atmosphere. This is the second truck I've purchased from them and its always a pleasure. I can honestly say I've never experienced that, "Man I hate to go through the run around high pressure sales crap" feeling there. My sales person was Jason Tramonte and sales manager Jon Hansen, both very nice fellas. So if you want to have fun while shopping for a new vehicle, try Hardy Family Ford.

Not a fan

I just sold my 2008 Ford F250 Diesel which I had so many issues with over the years and could get no help from Hardy Ford Service. I now have a 2015 F-250 Diesel which the issues with the prior models were supposed to have all been corrected but with only 3500 miles on my new truck, I have fluids leaking out. I stopped by just to see if they could make sure it was nothing serious and that I was not causing major damage by driving but was told they could not even take a peak until next Tuesday. They says that if my engine blows up, it is under warranty?? Not acceptable solution!!

New 2015 Edge

I had a pleasurable experience at Hardy Family Ford. I was a little timid about the orchard of my first brand new vehicle but Jeffery made me comfortable. Not only was my salesman honest and a hard worker he took the worry out of my purchase and delivered the best customer service I have had every. I appreciate the salesman and sales.manager working to get my deal done in a timely manner. I had a great expedience and I recommend Hardy Family to anyone who is expecting great service! Thanks Jeff Richter and Hardy Family Ford!

Second purchase in 4 months

Recently purchased based my second car (within 4 months) from Jeff Richter and the Hardy Family Ford team. I called Jeff at 10:00 AM and told him what I was interested in and that I'd be up there around noon to look at it. When I arrived he had three Mustang GT Premiums waiting, all in the color I wanted and patiently explained the slight differences between the three cars and their prices. We took a test drive after I had chosen one and he went through the many features of the car while we were driving. After that it was back to the dealer to discuss a possible purchase. Some quick paperwork led to Jeff taking the deal to his sales manager who came back to us very quickly with a very fair deal which we accepted. The financing portion of the sale was pain free as well. By 2:00 PM we were headed down the road enjoying our new car. A few things came up after the sale, all of which were handled quickly and professionally by Jeff and the rest of the team. If you are looking for a new car, Buy a Ford. If you live within a days travel of Dallas, GA, buy it from the folks at Hardy. If you want a truly stress free, very easy and satisfying car buying experience, ask for Jeff Richter.

Superb Experience

We just bought a Mustang for our son from Eric Farmer at Hardy. Best car buying experience ever. Eric was helpful, knowledgable but not pushy. We were able to test drive and purchase the vehicle in record time. When we are in the market for another vehicle we will be returning to Eric at Hardy. I only wish we had visited there first!

Service/Salesperson

We purchased a second car from Mr. Bill Mays. He was very helpful and honest. The car was serviced and ready when he said it would be, clean and full of gas. Mr. Mays took the time to show us all the necessary items we needed to know before driving off. Great experience.

Great experience buying my new Fusion

When it came time to buy a new car, I went where I knew I would get a great deal - Hardy Family Ford. My family has bought at least six vehicles from the Hardy dealerships over the past forty years. Each experience has been better than the last, and this time was no exception.As a woman, I'm sometimes nervous about venturing into what has traditionally been a "man's world" - that of dealing with car salesmen. Jeff Richter was so easy to talk to and he made the whole car buying experience go smoothly. He was straightforward with me, didn't patronize me because I'm female, and went out of his way to get me the car I wanted. It confirmed that my decision to deal with Hardy's was the right one, yet again.

Painless, and Truthful

Frank Velazquez found exactly the model and features I asked for in a end-of-model year purchase of a 2014 new Edge. As the inventory of generation one Edges was rapidly shrinking, his speed and effective communications with me were key elements in my decision to purchase. No during-closing baloney either. What was agreed to in negotiations was what was done - no hassle. I love the vehicle, and am more than pleased with the dealer. I'd buy from them again.

Repeat Customer-New Car Purchase

We have purchased 3 cars from Hardy Family Ford since 2012 and have been very satisfied with each transaction (Jason Tramonte and Scott Berrong) along with the always helpful Jeff Short....Hardy is a reputable dealership and we would recommend to anyone for a new car purchase and or service work--Tyler Dukes is an asset to the Hardy dealership.Jason and Scott along with Jeff made the last deal very easy and located the car from a South Carolina dealer for us.

Excellent

Since moving to this area 16 years ago, I have not pruchased a car from any other dealership. I have known Ken Eckman, the sales manager, since my first purchase. I have used different salespeople with each purchase but I trust this dealership so it really doesn't matter which salesperson helps me, I know that they are going to take good care of me. Tom Busker was the sales associate that assisted me with my current purchase & he made me feel very comfortable. He was patient & knowledgeable. I hope to be able to do business with Tom again in the future.

Sabrine Aros was very helpful

I used the Internet to search for dealers and decided to give Hardy Family Ford a try due to the dealership location. After exchanging e-mails with Sabrine Aros I went in and ordered a new 2015 Mustang convertible. Sabrine kept me abreast of the delivery date and time. My next stop was to go pick up the car and drive it home (yeah, I had to give them some money). I will buy my next auto from them as well.

2015 Ford Fusion Hybrid

Victor made this experience easy and I will continue to come back to Hardy! Thanks again Victor! My Ford Fusion Hybrid is a joy to drive everyday!

Great People to work with, Excellent Service, Great Techs

Best Dealership I have found in my area. Great Service and Technicians, Excellent Sales force. I service my 2013 Mustang GT here, and I just purchased an awesome 2015 Explorer Sport Model--Fantastic machine!

Purchase of 2015 Ford Escape

This was most awesome. The sales department was extremely knowledgeable, and they worked with me until I felt comfortable with my decision about buying this car. Their follow-up has been exceptional. I cannot imagine you have a better dealership than this one. WOW--what a great dealership to buy from. Thank you Frank Velazquez and Ken Eckman for your service on my behalf.

Honesty and Trustworthy for purchasing a new vehicle

After visiting several dealerships/sales rep, Bill earned my trust and provided Excellent Customer Service! His willingness to go the extra mile for customer service sets the bar high for those to follow.

Very Happy with 2014 F-150 FX4

I made an internet inquiry for new F-150s and Hardy responded right away. The two other dealers in my area( Acworth) never responded. I had read the reviews about Hardy and was glad that they wanted my business. The reviews were spot on. Jeff Richter met me that day and I was shown three levels of trim on the exact truck I wanted. No pressure and a great price quote for each. I went with the loaded version and am very happy I did so. The truck was in my driveway that very evening.I would recommend Jeff highly and will be a repeat customer at Hardy Ford.

Great service

This place is awesome. Everyone is friendly and super helpful. This was not my first experience buying from a dealership but, I must say that out of all the other places I've delt with, Hardy Ford was the best. Before I bought here I had work done at the collision center and they were great too. I love the fact that they have free wi-fi and 2 nice waiting rooms. Their prices are fair and their service is great. Victor Rodriguez was honest and worked hard to help me stay within my budget. He was also friendly and helpful.

best prices around

hardy family Ford in Dallas got us into a new Taurus when other ford dealers left us hanging....we drove 2 hrs from Alabama but worth the drive...Chad was wonderful....this is the third purchase for our family..the whole team including finance was great

Internet Sales

Fortunately, I found Hardy Family Ford after searching the internet for a new F-350 truck. Hardy Family Ford had a very good selection of F-350s, reasonably priced, on their website, but none that matched that exact options I was wanting. After my initial inquiry, I was contacted by Sabrine Aros and Jon Hansen. Sabrine tried to locate a truck with the all the options for a dealer transfer. After several unsuccessful attempts to locate a truck, Sabrine priced a truck to be built with all the options I requested. Hardy Family Ford gave me their best price up front. No hassling, no haggling, just a fair price. After agreeing to the price, I placed my order. While waiting for the truck to be built and delivered, Sabrine kept me updated on the status. The truck was delivered on schedule, with all the options, and priced as quoted. This has been my best car buying experience, ever!!! I just wish they were located closer to where I live so I could use their service department. THANKS HARDY FAMILY FORD!

Satisfied Customer