Hampton Ford

Hampton Ford-Hyundai

They did a superb job making my car look like new again. Everyone was very helpful and knowledgable and made the whole process "pain free" Thank you

Service at Hampton Ford Hyundai

Outstanding! Great people, facilities and service.

Hyndai Escort

I had my Autumn Season Check-Up for my Hyndai Escort done recently at Hampton Ford and it went smoothly this time, as it always has

Great experience!

I have leased many vehicles from different makes and different dealerships. This was the best by far. Quick and simple. I appreciated the extra step Chu took to pair my phone and set up the online accounts.

my santa fe

Dan, was an exceptional service man. He took care of my vehicle as though it was his

Hyundai Hampton

Kevin and David found me the exact car I wanted and made my purchase easy and smooth. I would definitely recommend this dealership to my friends/family.

review from tim

Salesman Bob Brent was extremely helpful to me. I went to a total of 5 dealerships and Bob was one of the main reasons I ended up purchasing the vehicle from Hampton Ford.

Marcia Tilley

I love my new car. Kevin searched for me until we found the right car with the right features for a price that I could afford.

Hampton Ford Hyundai

The service team is the best. I wouldn't have my vehicles serviced anywhere else. They are courteous and professional at all times. They really care about their customer.

Hampton Ford

Dan in the Service Department is top notch! He explains everything thoroughly and gets the job done quickly and efficiently. Buying a car at Hampton Ford was easy and fun. I have bought several cars over the years from Hampton Ford and I plan to buy my next one there.

Happy

I love my car. I was happy with my experience. It was low-key, no pressure sale. I actually got a lease. I was satisfied with what they gave me for the trade in value of my old car.

Helping my child Get a safe car

Brandon and rob are awesome to deal with threw the whole process. any issues that came up they are more than willing to help solve, even after hours they stayed to help

Hampton Ford, North Hampton, NH

Locally run dealer with family like approach. Great service department. Honest, low key sales staff.

Time well spent

Really a top shelf staff. Made me feel they really wanted me they wanted me to join the family. The vehicle seems well fashioned and im sure we ll enjoy it.

Great job

Awesome to work with her, as I said she's the reason we bought the car. She was so helpful and knowledgeable. Working with her was a great experience!

my escape

It was nice and easy to buy my new Ford Escape. The person who help us was very nice. My husband and I came to the dealer almost at closing time but the sales person talk to us as he had plenty of time to help us and answer all our questions. It was my fourth car in this dealership. I will always recommending them for really caring for the customers.

N Hampton Hyundai Ford Dealership

Best dealership I've ever been in. The maintenance area was meticulously clean. Tile floors that you could almost see your face in. Bathrooms were clean. Sales floor was great. Sales, service and financial were outstanding.

Car purchase

Brenden was wonderful throughout the stressful process of purchasing a vehicle. He was personable, honest and to the point about the vehicle and he is right-I do love my new Subaru. I would recommend, without hesitation, anyone in need of a new vehicle contact Hampton Ford-Hyundia.

great experience

Chu was knowledgeable, professional, courteous, and was mindful of my time... Chu was extremely nice to deal with, she made the buying experience pleasant. She was the best car salesperson I have ever dealt with.

Satisfied

No review necessary. All the questions were answered. I would recommend Hampton Hyundai to friends and family. I have always been satisfied with service, professionalism, courtesy, and knowledge of the automobile.

Service

I had a great experience here. I got everything I wanted at a great price. The Manager and sales person were helpful and accommodating to getting me out the door.

Very pleased with salesmen and process

Professional sales staff were easy to deal with, efficient, and personable. Love the Veloster and feel it was a fair deal. Will definitely recommend and buy there again!

Issue Continues

Experiencing on going vibrations on highway . Been to dealership multiple times for similar issues

Great Maintenance folks

Good job and very efficient on my recent maintenance visit

Fast accurate service

Started comming here for tires because the place I usually go was going to take a week to get the tires I wanted. These guys can get virtually anything within an hour and price match guarantee every tire they sell. Friendly and knowledgeable staff and a very comfortable waiting room. I now come here for all my service needs and I don't own a ford or a hundai.

Allison - a CRV

Nicest people I've ever encountered.Dealt with me like I had half a brain, even when immediately upon entering a car situation, I don't.

Great dealership

Was treated very well. Very friendly and knowledgable staff. This was my second car purchased here. Will return when it's time for third. Very happy with my experience

Review of the 2017 Hyundai purchase

The Elantra had an air conditioning hose that would close to the drive belt. This eventually caused a leak after 4 days of driving. The dealership provided a one day loaner and had the car repair.

Great staff

From start to finish they gave us a family type personal service. Very friendly and professional service. I wanted a certain color which when I looked on line no one had. The sales manager at Hampton found me it as promised.

My 2017 Hyundai Elantra

I was happy with my experience at Hampton Ford and Hyundai. I have always driven Hyundai's in the past until I purchased my 2013 Nissan Sentra. The Sentra was not nearly as comfortable as the Hyundai models have been and I am very happy to be back in the Hyundai family.

lease car

I,m not ready to do that just yet just got the car so fair so goodafter i have it for awhile or gone on a trip with i will known more

Excellent Customer Service

I cannot say enough about salesman Tim McGuillicuddy! He was a pleasure to do business with and goes above and beyond anything I've ever experienced at a car dealership. Would definitely recommend this dealership and especially this salesman!!!

new car

will be back in the future, if i am still alive. very, very friendly people .It was a pleasure buying a car thru the dealership. miss chu kwon was a pleasure talking with.

Hampton Hyundai

Fair price, excellent service. I would recommend the dealer and will strongly consider returning when it's time to purchase my next vehicle. Excellent experience overall.

Nice Experience

I found the crew helped me make the right decision for my new vehicle purchase. Mark Weatherby hung with me as I made my lengthy decision and helped out with the financing ideas.

Great experience to buy a great car!

Love my new Genesis and salesperson (Unchu Kwon). Everything went easily and smoothly. Would definitely recommend this dealership! My new car is beautiful and I am enjoying driving it.

THis place and the people are WONDERFUL.......

This place is amazing and the staff is top notch we traveled from Oxford Me to make the deal and we would send others and if we needed another again we would do the ride in a heart beat.. thank you Rob Larson and Brenden Lavery you two are great......

Great service every time

Very nice people. Honest and friendly! Would recommend this dealer to anyone who is looking for a reputable place to have work done!

A Great Experience

Purchased a 2017 Hyundai Elentra and very happy with the car and the sales experience. Very little pressure and Bill Grattan was very knowledgeable and informative. A great experience all around.

Keep up the great work!

This was my husband and I's second time buying a car at Hampton Hyundai. One of the top reasons we chose to buy at Hanpton Hyundai again was because of the stellar service we received from Unchu when my husband purchased his car in 2012. Once again, Unchu was terrific to work with, we got everything we were hoping to get out of this car buying experience and we have recommended Unchu to our friends who live locally. My last car was a Subaru, I started servicing my old car at Hampton Hyundai in 2014 because the service department at my Subaru dealership was not as friendly, knowledgeable or helpful as the service staff at Hampton Hyundai. The great service department also influenced our decision to buy at this dealership. Keep up the great work! We will be back!

Mark Weatherby deserves top marks.

From the time my wife and I entered the showroom, until the time we drove away in our new vehicle, Mark Weatherby was instrumental in making our buying experience a real pleasure. We cannot stress enough how important it was during our visit to have a friendly, professional, and patient representative like Mark Weatherby.

Car Buying

Many people feel that purchasing a vehicle can be a hassle. I actually look forward to buying a car as the folks at Hampton Ford-Hyundai make sure it is a good experience. This applies from the top down, from the management to the sales force.

Velociraptor

The best customer experience I've had in a very long time! Thank you...a true pleasure and looking forward to working with the dealership in the future! Unchu is the best! Marc Ouellette

Satisfied

I was completely happy with my experience purchasing a new vehicle at the dealership. I would recommend this dealership as a great place to purchase a new vehicle. I had an easy stress free experience.

Pleasurable Experience

The people who work for Hampton Hyundai are pleasant, willing to work with you and above all professional. I was greeted by a personable and knowledgeable sales person who knew her stuff. She worked with me on the price of the vehicle through her manager and my experience at Hampton Hyundai was pleasurable.

excellent

good job for my second time there. will go back again. salesperson very nice and knowledgable, she is great. went back because of her. thank you

Great experience

From beginning until end I was very happy with all aspects of my buying experience. Very professional and knowledgeable sales and service. Felt welcomed and not pressured in any way.

New Car Purchase

Best car buying experience I have ever had, very professional, excellent customer service, and great pricing on new and trade in vehicles. Mark Weatherby provided such great service to us that this is the second new car we have purchased from him in the last 6 months.

service and repair

Excellent job on the rear door. Also thank you for the sticker and thank you for explaining the work on the SUV Ford that you did. Also thank you for the $12 discount you gave me for the sticker.

Great Dealership

Have always been satisfies with Hampton Fort both buying vehicles and service.

Great Experience

I recently purchased my 3rd vehicle from this dealership and sales person Chu. I continue to go back here because the folks are always professional and expedient to respond and follow up. I met Chu 4 years ago and she made me feel comfortable and I trusted her advise on car selection. Chu is always very professional and her follow up is amazing. I recommend her to all my friends looking for vehicles. Every transaction has been consistent with her from beginning to end and she makes you feel like you can trust her. I highly recommend this dealership and Sales person if you are looking for a relaxed and efficient car buying process.

Kathleen Bryan

Chu in North Hampton has given me excellent service. This is the second time I purchased a new car from her; and the third Hyundai from Hampton Ford.Chu went out of her way explaining every detail.

Service Visit

The Sonata was finished earlier than promised. Keith is always professional.

Hampton Ford/Hyundai

Very positive - will return for service. Service is prompt. Easy to get an appointment. Needed work is explained very well. Hospitality is appreciated by this customer.

Long time customer

I have found service to be always helpful and efficient. Friendly people and good work.. A great combination.

Friendly and fair

Treated very well, we were making a small purchase of a used car, but they treated us like it was a big purchase every step of the way.

Just enough information and worked with our time frame

Mark Weatherby our sales person gave us all the information we asked for and when we expressed our time frame it was respected. We purchase our vehicle on our time price and availability. The staff was very knowledgeable and helpful through out the process. No wonder it is our second purchase from Hampton Ford Hyundai Steve DallaCosta

A fast and easy car buying experience

This is the third car I've bought at this dealership. They are great to do business with! Good people, good prices, and a quick easy buying experience.

Great experience

My husband and I went in to buy a used vehicle and we were greeted with friendly, experienced staff. We bought a great car for a great price.

Great, honest and fair service department

I have purchased two cars now and cannot say enough about the courteous, honest and friendly service department. Keith and Dan are standouts but they have all been wonderful. They are very accommodating with time (I have to wait for my car so this is important). They do NOT try to sell additional service or parts and let me know if something can wait or not. I trust them completely and the long drive (for me) is well worth it. I just bought new tires because when I shop around they are always comparable.

Seven vehicle purchases, and service afterward

Recently grabbed my seventh vehicle from Rob and Brenden. A specific pre-owned vehicle request, which they sourced for me. Complete satisfaction and trust all around with every vehicle, and the entire process from start to finish. And they both stay close in the following years as the family's vehicles are brought in for service. The ongoing and regular maintenance with Keith and Dan in the Service Department rounds out the equation. Been a customer of Hampton Ford since 2002 - never a need to even consider an alternative. Doing business with these folks is a no-brainer. Complete confidence in their professional approach to vehicle sales, service/maintenance, and customer relationships. John Connolly; Hampton, NH

Excellent Service Repairs

Dan your service employee keeps bringing me back to Hampton Hyundai and Ford. He has excellent customer service and explains everything to the layperson. He is a definite asset to your team!!!!

Great service.

Scheduled service appointment. Reminders sent. Work done on time.

Hondaui Sonata

we were very satisfied with the service although we were very surprised to get a recall on our brand new car.Overall everyone was very courteous and nice.

Great service,

We made our service appointment ahead of time so that the service department could get the special oil filter prior to our visit. We were very surprised when we got there and were told we were not on the service schedule. (even after we received two appointment reminders before the appointment date) Otherwise, this maintenance visit went well and was quick.

All around great exspirence

2016 f250 crew cab, Keith in service is the reason I go to Hampton ford. Hes helpful in all aspects of keeping my business trucks up to par and dependable. Meeting mark in sales was an added bonus when coming time to buy a new truck, the sale was fast and pain free due to his hard work to keep me informed and his team organized. Thank you Keith and mark for truly displaying what it means to be professional.

great experience

great dealership to purchase a car very pleasant experience,the staff was professional.and I would recomened this dealership to anyone who wanted to purchase a car

Great Service.

Good service keeping my F350 running good. Look forward to many more years.

Purchase experience

Last November my wife and I purchased a new Azera and we found this to be one of our best car buying experiences ever. A couple of weeks ago, we decided to buy another new vehicle (replacing our Honda Ridgeline) so that we could transport our four grandsons in the same vehicle. Without hesitating we came right back to Hampton Hyundai and sat down with Bill Grattan to discuss our needs, and low and behold, the exact model and color of the Santa Fe that we wanted was sitting on the lot. But not for long, as we quickly negotiated with Bill and Dave and wrapped up the deal in literally a few minutes. These folks are great to work with as evidenced by our purchase of another Hyundai from them one year after our first purchase of a Hyundai.

Stress Free Experience

I have been a customer of Hampton Ford-Hyundai since 2007 and have always found them to be fair and honest in all my dealings with them. They make everything friendly, calm and take the stress out of buying a car. I trust what I am told is the truth as I have not been lied to by anyone at the dealership.

Car buying the way it should be!

Buying a car from Hampton Ford WHAT A GREAT EXPERIENCE!!! This is what car buying should be!My old car was totaled in an accident so I had to quickly decide on a new vehicle. I read some car reviews and made an appointment at Hampton Ford, this was an excellent decision. When I arrived I was warmly and sincerely greeted by the sales manager who introduced me to my sales associated Kyle. Kyle answered my questions to my satisfaction which is an accomplishment in itself as I am a robotics engineer/technical product manager with many, many questions. Among the highlights of buying a car with Kyle were the test drives. Kyle maintained a very relaxed and informal posture, I felt as though I was cruising with a High school buddy while going on test drives with Kyle. This was important as it helped me relax while making this very important decision. The result: I purchased a vehicle knowing I had made the right decision with no sales pressure. Kyle patiently and graciously had me take several test drives with different models on a variety of roads. He really took the time to find out about my needs and wants and how I felt about each model and test drive.On the finance side I cannot say enough about sales manager Dave. Dave is a straight shooter who understood the seriousness of this decision but at the same time was personable and accommodating to every concern. Like Kyle he answered every question to my satisfaction.After making my purchase Dave informed me that Hampton Ford is able to keep their pricing super competitive by not advertising and they depend on referrals and repeat customers for their business. Knowing this t is with pleasure that I can fully recommend and endorse Hampton Ford, they are excellent! This is what car buying should be!

Car buying experiance

Best car buying experiance I have ever had and Mark was very professional and had my intrest in mind every step of the way. I would highly recommend Hampton Hyundai to everone.

retrospect

Salesman was great.in retrospect i paid too much gor the car, my fault not his. Should have done more research or asked for thaty dealer prep fee, a ripoff, to be waived.

Great experience for first time car buyers!

Great experience, great customer service. We were very satisfied with the professionalism of the staff and we would recommend Hampton Hyundai to any and all friends and family.

Positive Experience

Purchasing my new car in August was an enjoyable experience. Female salesperson (Chu Kwon?) was excellent in every aspect of the purchase of my vehicle.

Because I'm Happy

Bill was extremely polite and straight forward about everything and I really enjoyed working with him to get my new car. I don't think the staff could have been friendlier.

Very satisfied.

Ms. Kwon was terrific to work with. Very thorough and accommodating. she reviewed all of the important features on the car, and more importantly set up my cell phone so I could use he bluetooth system. She is a most accommodating sales person. I enjoyed working with her, and know she will help me with any questions I have on my new vehicle.

Awesome experience.

Mark Weatherby and Dave Silvia were great to work with. They made the shopping process and leasing process so easy and pleasurable. They were both very informative and took the time to make me comfortable with my purchase.

Lifetime Dealership

Have purchased three cars from Hampton Hyundai. No need to go anywhere else. They treat you with respect, listen to your needs and desires in a car, and give you a fair deal.

Hghly recommended

I had the pleasure of working with Brendan on a used car at Hampton Ford. It's interesting looking for cars; so many people in the business seem to have something to hide. Working with Brendan is the exact opposite - he is completely straightforward, transparent, good natured, and there's no pressure at all.I didn't end up buying the car I was looking at (just wasn't the right car for me), but if I had, it would have been because of working with Brendan. Don't hesitate to go see him.Mike T.

Thank you Hampton Ford-Hyundai

Danielle was a great liason in a recent car purchase we made at Hampton Ford-Hyundai. She followed up with us and made service after the sale extremely convenient. We are very happy with our purchase as well. Price and Product were above average; they beat their competition.

Professional and Relaxed

I've known Danielle Gilligan for years. We ran into each other at a local restaurant and she was getting into a brand new Hyundai which she said she was driving for the week. She took time out of her evening to show me everything about the car. I called her the next week and went in to test drive. Everything was easy and laid back. Customer service is above and beyond. I was introduced to several people in all departments including service. I had an oil change scheduled before I left, was signed up on Hyundai's owner web site with my login placed in my owners manual, had my phone synced to the car and all my favorite stations were programed into SiriusXM and FM stations before I left. I since had some vandalism to my vehicle and Danielle assisted me with getting a quote from their body shop and enterprise rental, all on-site. I will be recommending Danielle and Hampton Ford Hyundai to others.

Great Experience

Overall, I had a great experience at Hampton Ford. Danielle was very professional and knowledgeable. The sale lasted a few days because of timing. She was never over bearing, yet followed up in a timely fashion. The dealership let me overnight test drive, which was a very nice way of letting me experience the vehicle without the pressure. Once I was ready to sign the paperwork it was painless. Danielle showed me the facilities and had me set up for my first service before leaving the building. I had some questions post sale and had my answers within minutes of emailing her. This is the way it should be done! I have already recommended this dealership to a friend and directed him to Danielle. I will buy more vehicles from her. A job well done.

Danielle Gilligan - very professional and personal

In all my years of buying cars - I have never had an experience like this one. Danielle made me feel like she really cared (because I think she really does care about her customers). And she is professional and was very clear and to the point in helping me to understand my new car. I would rate her superb in every area.

Rob Larson is Awesome!!

This was by far, the best car buying experience I have ever had!!! Rob Larson was professional, funny and a rather enjoyable salesman!! He made sure we were in the Nissan we wanted, with the payment we wanted. It was a relaxed environment, we actually enjoyed being there. His co worker Brenden Larson was great as well, his humor was much appreciated. We 100% recommend Hampton Ford-Hyundai!!! Amazing!!

great staff

Recently spent a great amount of time looking to buy a truck. Danielle is excellent and caters to all of your needs. This dealer went above and beyond in customer service. Everything I needed they accommodated. They bent over backwards to make sure that I was completely satisfied walking out of the door.

Best Interactions I have had in a long time.

I had a quote from Cars.com for a new Tuscon and when I walked into the dealership Danielle Gilligan greeted us. I told her what I wanted and the deal and they worked with me on getting me what I wanted. I was very happy and enjoyed Danielle's company. The people at Hampton Hyundai were very pleasant and helpful. I have dealt with other Hyundai dealers and never have they tried to work with me or for me as much as Hampton has. I will be going back again, and again, and also telling others to go there for Cars. Thank you so very much for my Tuscon and I love it.

Longtime fans of this dealership! great service!

We have purchased a total of 4 Hyundai vehicles from Hampton Ford Hyundai over the years and it has been an absolute pleasure every single time. The staff is so great to work with - from sales to management to service, this team is top notch! This time around, it was sales executive Bill Gratten who made my new car dreams come true by bending over backwards to not only get me a fantastic deal, but to make sure I was able to get the perfect Elantra in just the right package and color I wanted from another dealership within a day! We are definitely planning on being lifelong customers!

competent and helpful personnel

The staff, from the sales rep, Chu Kwon,to the manager, Dan Campano, to the service personnel were informed, helpful, courteous, and capable.

Great service

Bought a vehicle 12 days ago and the whole process went very smoothly. My sales person Danielle went over the top to ensure that I was and would continue to be happy with the process. Very good follow up thru the sale. I don't hesitate to recommend Hampton Ford / Hyundai for your next purchase. They made mine so easy.

BEST CAR SALESMAN EVER!!

My husband and I have purchased many cars over the years, but MARK WEATHERBY was THE BEST SALESMAN we have ever had the pleasure of doing business with! He was honest, down to earth, respectful and professional. It was getting close to closing time when we had almost made our decision to buy a new Hyundai Santa Fe Sport, and we were going to leave and come back another day, so as not to keep them late, but decided we REALLY wanted to buy our car from Mark. He was more than willing to stay late to complete our sale and was very pleasant and informative through the whole process. I have already recommended him to 2 friends who are currently looking at Hyundai's to buy. We just can't say enough about him!!!

Happy Customer

Hampton Ford & Hyundai is a great dealership. The saleswoman, Danielle Gilligan, was very attentive and answered all of my questions, even while she wasn't on the clock! If she didn't know the answer, she was honest and found the answer by utilizing the rest of the knowledgable staff. My process took about a week so I was in and out a couple times and they were very patient with me during the decision process. Each time I was greeted with a smile and I was in and out quickly and satisfied. My trade-in was appraised very fairly, they found the truck that matched my wishlist and made the purchase process easy and stress free. Overall I'd say it's been the best car buying experience I've ever had and I know Danielle had a lot to do with that.

Great People, Great Dealership !!!

My '07 truck had one thing after another needing maintenance or repair over the past couple of years, and I'd become an all too regular customer of Hampton Ford's service department since moving to the local area. I'm not complaining about the truck, it was a good one, but heavily used and up to 178,000 miles, and things were simply starting to fail more frequently. That said, the service guys are great! Dan and Keith definitely went above and beyond and provided excellent customer service, every time! The last time I was in though, I had an opportunity to wonder around the new car lot. One of the sales consultants approached me, and she and I began to look at specific models. My wife and I ended up trading the truck in on a new vehicle, and Danielle is certainly another example of the excellence in customer service that I've become accustomed to at Hampton Ford! Anyone needing their vehicle serviced should stop in and see Dan or Keith, and anyone needing a new vehicle should see Danielle - great people, great dealership!

Excellent Place to purchase a Car

Easiest car deal I have every experienced. All my needs were met and exceeded. Bonus that there is a great space that kept my three children occupied during the entire process. Friendly dealers, easy transaction, We are very satisfied customers.

wholesale outlet is great

recently purchased vehicle from wholesale outlet had problem with vehicle Rob and Brenden went above and beyond and did what was right and got me in another vehicle. they are considerate of their customers and do what it takes to make you a satisfied customer. I highly recommend them and the company they represent.

Bought a used SUV and the used inventory- trade-in paper...

Bought a used SUV and the used inventory- trade-in paper work says on it the dealership changed the oil and filter, reset oil reminder, replaced both wiper blades . I find that hard to believe. The maintenance required light came on after 500mies. Which means the oil needs to be changed. I had to change one of the wiper blades this winter cause it was bad. while driving back home from picking it up I noticed a chip in the front windshield. That was under the price sign when I bought the car. It was too far for me to drive it back and to time consuming to do it another day. Will not ever buy another car from there. They wanted to do another credit check for financing, and I was already approved. When I refused the finance guy stormed off like a pouty little kid. Real bad dealership!

In March of 2013 I drove away from this dealership in my...

In March of 2013 I drove away from this dealership in my 2013 Hyundai Veloster in Boston red with the gray interior. I have to highly recommend this dealership for their fair pricing, immaculate service department, waiting area with free soft drinks, coffee, Gatorade and free internet. Everyone from Kelsey who went out of her way to save me money on financing to Kevin who explained all the paperwork in real everyday language should be commended. I would ESPECIALLY recommend Chu to have as your sales associate as she is very easy to talk to with a great customer service attitude and unmatched professionalism. If its service you need then see Keith who'll take care of you just like you were a family member. You can try to shop for a Hyundai from another dealership but you won't find the experience as rewarding as you'll find at Hampton Ford/Hyundai. GREAT JOB EVERYONE and thanks for everything Chu. Sincerely, Chris Sawyer

I spent much time researching vehicles and after spending...

I spent much time researching vehicles and after spending many hours with many area dealerships (including other Ford / Subaru / Volvo and Hyundai dlrs.) found myself most comfortable at Hampton Hyundai. This is my third Hyundai purchase and my second from Hampton, I previously worked with Stu Wolcher who I believe may have retired. I again found them to be the most upfront and accommodating dealership who allowed me the time to feel comfortable with my decision without ever pressuring me to sign. Chu and the finance manager did a great job answering my questions and working with me to put me into the car I wanted with a price that was right.I would highly recommend Chu and the team at Hampton Hyundai, when it's time I will be sure to return for my next purchase! Thank you!

Not Disappointed Anymore

I take back everything I had said in my earlier review. After Rob found out I was having problems with my murano, he called me up and has offered to help me out and take care of the safety issues and even more than that. I had thought that when you buy a used vehicle "AS IS" that you were stuck with any of the problems you found out after having it for a little while. But Rob has assured me that with him that is not the case. I would recommend going to him to buy a used vehicle. Rob is one of the good guys.

Very Disappointed

I'm very dissapointed with my whole experience with Rob. He didn't give me a reasonable amount for my trade in and over charged me for the used vehicle I bought from him. I have only had my murano for two months and have already spent over $800. in repairs with another $1600. to go to have a good running vehicle. And to top it all off the dealership put an inspection sticker on my car when it should not have passed. I had it re-inspected and was told it did not pass safety. Thanks a lot for the money pit, Rob!!! I will never go back to this dealership and I don't recommend it for anyone.

Rob is a very good salesman and he cares about his...

Rob is a very good salesman and he cares about his customers. I bought a Nissan Murano from him and had a few problem with it and he was more than happy to help me out and have things fixed to make it right. He always gives you his number so you can contact him if any problems arise. He's not your average used car salesman. He actually cares and wants you happy with the vehicles he sells. I'm very happy with my Murano and with the person who sold it to me. Thanks Rob. :)

Paul Chareth and the whole staff at Hampton Ford were...

Paul Chareth and the whole staff at Hampton Ford were terrific. Paul was excellent getting us the kind of cars we wanted, this was our first time to lease and he helped us understand the process. As we turned in two cars and leased two new ones, he went above and beyond to be sure we were happy and we are. We have recommended Paul and the dealer ship to our neighbors and several other friends, we know they will be as happy as we are.The two Fords were turned in have been serviced at this dealership and they have a great service department as well. Wouldn't go anywhere else.

Therese Zartarian

Paul and his manager were extremely helpful and informative when I just went in to see the new Focus. They answered all my questions with a great deal of personality. I really enjoyed doing business with them and bought a new car which I had not planned on and got a fabulous deal!!

Paul is extremely friendly and approachable. I always...

Paul is extremely friendly and approachable. I always felt like he had my best interest in mind. He went above and beyond to get me the exact car I wanted. It involved 4 car swaps with other dealerships, 2 of which involved him moving cars himself. He provided timely updates about the status of my car, helped with turning in my leased vehicle, and coordinated getting my MA plates and registation for me. Everyone at the dealership jumped through hoops to get me into the car I wanted so quickly.

I have been buying new and used vehicles from Rob and...

I have been buying new and used vehicles from Rob and Brenden since 1999 and have always had a great experience with the whole purchasing process.Also use the dealer for repairs and maintence on 2 work trucks with heavy usauge and have been very pleased.If your looking for honesty and integrity this would be my first suggestion to start here.

Paul Chareth was very pleasant, knowledgeable and...

Paul Chareth was very pleasant, knowledgeable and extremely helpful during our new car purchase. Although no more words are necessary; the reviewer say I must have 25 -- So, we enjoyed the buying experience.

I was looking for a used Mercedes GLK 350. After...

I was looking for a used Mercedes GLK 350. After contacting Hampton Ford Hyundai I got a prompt response (contacted via email). She said all the standard stuff, like "It is my responsibility to ensure you have a professional car buying experience that values your time. Making sure you are properly contacted is a priority!" and so on. I replied with a few questions. In particular, one picture showed the "Check left tail and brake lamps" warning message on the dashboard, and Carfax had lots of 'Electrical system checked' records. So, I asked more details on that problem. After that I haven't heard anything from her...

My experience has to do with buying a used car from this...

My experience has to do with buying a used car from this dealership that was not a Hyundai. I hope a regular Hyundai purchase experience would be better, however it's worth noting my experience for potential non-Hyundai used car customers.My positive experience was the friendliness of the staff. No doubt they were amicable in tone. However, my car experience was bad, and costumer service was horrible. I took home a used non-Hyundai for what seemed a good deal. I believed that they had gone over the car and it passed their multi-point diagnosis. First off, there was a rattle in the roof that I requested be fixed before taking the car home. They said it was looked at and fixed but it continued to rattle. This was a sign of things to come.After the initial 30-day warranty was over after the purchase, there were major component failures in my engine. I had the car looked at by the car's manufacturer and it needed about $4,000 worth of work, including some basic items like tail lights that were out. I tried talking to the Business Manager several times to see if their dealership could help with the repairs, and he continually said he would return my call after talking to his boss. This occurred several times and he would never call me back. I believe they were playing the 'passing the buck' game and essentially ignoring me. Eventually I traded my car in to a dealership specializing the original brand and got a decent car.From my experience, there's no evidence this dealership actually did their point-diagnosis and fixed any problems in this car. I feel I was given misleading information and basically sold something of a lemon. I think they either knew the car had problems and didn't want to fix them, or they had no idea about this brand and no experience diagnosing it. Either way they just wanted to move it off their lot (hence good price). I think they then jerked me around and tried to get me to go away by ignoring my calls for assistance, even when I was willing to have my car serviced at their dealership. For these reasons, I can not in good consciousness recommend this dealership. As mentioned, maybe they are better with Hyundai's, but buying a non-Hyundai was problematic.

AMAZING

I went to this dealership with no hopes of getting a car. I had crap credit and and even worse trade (I owed as much as the repairs would be) Rob got me into a car, Mercury Montego. It was a good car for a month well then it had some problems. It kept stalling. Now I bought the car AS IS. I called Rob, he said simply bring it in Kiddo we'll see what we can do. When I brought in the car he put a plate on a 'rental' (a really nice suv) FREE of charge and said go ahead drive that until we fix your car. I'll call you when we got it. Well over the past 3 months Rob and Brennen have done nothing but gone above and beyond to help me with this car that just wont run right. Now get this!!! Rob called the bank and has gotten me approved for a newer car with the same payment and no money down. because he couldn't fix my car I bought AS IS!!! Did I mention I didn't pay for anything????? AMAZING SERVICE!!!

I have just bought a new car after having my previous car...

I have just bought a new car after having my previous car for 28 years and 3 months with 297,500 miles. It was hard to part with it. Unchu made it easy for me to transition to my new Ford Fusion. Great job!!!!!

My fiancee and I stopped in to ford to scout out a new...

My fiancee and I stopped in to ford to scout out a new truck. We new the prices would be high but figured we would give it a shot. We were instantly greeted by bill graton. He was so friendly and honest up to the very end. I highly recommend working with him. However, there was some mis communication durring the sign of the contract. When we could not seal the deal that day, they requested a deposit to take the truck off of the lot. They also said no matter if you get the truck or not it will be refundable. About a week later after signing the contact for his new truck we were called and asked to give them the deposit that they forgot to collect. I told them it was not mentioned in the contract that the refundable deposit was put towards the truck. In the end we had to up his truck payment $3.00 to work the deposit in. It was was in the old contract but never mentioned. All in all bill was wonderful and the truck is amazing but always double check your contracts before signing.

Chris was very nice and helpful in figuring out which car...

Chris was very nice and helpful in figuring out which car would be best for me. We test drove both a Ford and Hyundai but I eventually fell in love with the new Elantra. Brian was commited to getting me the best deal, not only for the price but my comfortability level. Chris then walked me through the rest of the process and I now have the car I could not live without!

i bought a used car, the car was nice, the price was...

i bought a used car, the car was nice, the price was right , the service was excelllant, Rob was friendly and professional, and now that i actually own the car I'm figuring out what a good deal i actually got.

Can not say enough about the service here. By far the...

Can not say enough about the service here. By far the best car shopping and buying experience. Unchu and the other sales staff were friendly and professional. As a young woman buying her first car alone I had many bad experiences but here I felt comfortable and everyone considered my questions seriously and with patience. I have already recommended this dealership to friends and family and am sure to continue to do so in the future. Truly Hampton Ford is a step above the rest. Thank you for a great experience and I love my new car!

Recently, we visited Hampton Ford and were greeted by...

Recently, we visited Hampton Ford and were greeted by youg Chris Lowry, who proved to be a breath of fresh air. Unlike many of his sales brethren, Chris was friendly, courteous and helpful. He was very knowledgable about the product and and approached his work without the bluster and attitude we've come to expect from sales people. If I were in the car business, this is just the kind of guy I'd want on my sales floor. Unfortunately, we were unable to come to an agreement on a deal. Because we were dealing on a 2011 F150 (0% is a priority with us)that was on another dealer's lot and was not exactly what we wanted, pricing needed to be more attractive than normal. After leaving the dealership, I called Brian Hovelle, the General Manager, to tell him how impressed we were with Chris. Brian offered to revisit the quote and revised his offer. By then we'd decided to wait for 0% on the 2012's,when we'd have a better choice of models. Despite the fact that we left without a new truck, our experience remained positive because of Chris and Brian. When we are ready to do this again, we will return to Chris and try again. If you hate vehicle shopping as much a we do, stop in and talk to Chris.

I had a great experience at the dealership. Everyone was...

I had a great experience at the dealership. Everyone was friendly, helpful and knowledgeable. I leased my first new car, a 2012 Hyundai Santa FE, and I LOVE everything about it! It is the greatest car ever.

My automotive purchase was care free and very rewarding at...

My automotive purchase was care free and very rewarding at Hampton Ford Hyundai. My sales consultant, Unchu Kwon was knowledgeable and extremely professional.The dealerships atmosphere is great, very much a family owned business and not a big box store. The balance of personal care and honest business practice made for a pleasant experience without high pressure sales tactics.I would recommend Hampton Ford Hyundai, Unchu Kwon (sales consultant) & Brian Howelle(mgr) to all.Jeff

My son needed to purchase a Hyundai. Bill was our sales...

My son needed to purchase a Hyundai. Bill was our sales representative and he took us under his wing. He listened intently, recommended a fantastic inexpensive used car, spent time, with Mel's assistance, and much effort resolving credit issues and, thus, my son drove home with, what we considered to be the best 2009 Hydundai Sonata on the lot. Price and monthly payments were ideal. I swear Bill read our minds and understood our needs magically. Hampton Ford/Hyundai's honesty, their vehicle's quality and Bill's expertise made our purchase an absolute joy.

Bill was very accomodating in every way possible! His...

Bill was very accomodating in every way possible! His knowledge and expertise was acceptional! His honesty made it a very pleasent experience. He also has a great sense of humor as well. We would surely reccommend Bill to anyone we know that is looking for a vehicle! We look forward to doing further business with you in the future! Take care and thanks!

I thought from beginning to end the experience I had at...

I thought from beginning to end the experience I had at Hampton Ford was top of the line customer service at its finest. I never felt like I was being talked down to or pushed into doing something I did not want. They really went above and beyond to get me the best deal possible and because of this I have been telling everyone and their mother to go there to purchase a car. Everyone at this dealership were so warm and friendly and well educated on the types of cars and trucks they have on the lot. I plan on this not being the only car I purchase from them.

My 09 Sonata began having issues with the transmission 3...

My 09 Sonata began having issues with the transmission 3 weeks after I bought the car. I read multiple reviews for the car and it appears the issue I was having was quite common. I brought my car to Hyundai since it's still under warranty. They tried a few simple fixes but were not able to resolve the issue. At this point they are replacing the entire transmission. I'm very happy with their service and them being a brand who honors their warranties.

This was the 3rd dealership I had visited this day and...

This was the 3rd dealership I had visited this day and was immediately greeted by Chu. Other dealerships I had visited allowed me to walk around for atleast 25 minutes unattended. I instantly felt comfortable with Chu and she patiently assisted in road tests and all questions I had and walked me through the best way to get the vehicle that I wanted! Once the car was chosen, she gave me a tour of the service department while I awaited finace and assisted with the transfer of my belongings to my new vehicle. Chu walked me through the entire vehicle, set up my phone and made this transaction so painless and enjoyable. I have purchased many vehicles and this by far was the most enjoyable. All of the staff were friendly and the General Manager Brian Hovelle was so friendly and attentive. I would most definitely recommend this dealership to my family and friends and plan on returning.Thanks for going the extra mile in my delighful customer experience! C. Dearden

After my initial online inquiry, Ana was very good about...

After my initial online inquiry, Ana was very good about checking in with me periodically to see if I was still interested in making a purchase. On Thursday 1/26, I told Ana I would stop by to test drive a 2012 Veloster. The car was at the front of the dealership ready to go when I arrived. I met Susan. She told me about the car and then we were off on the test drive. I liked the car and was interested in finding out if we could make the financing work. I had filled out a credit application online the day before I went to the dealership thinking it would expedite the process. Susan filled out more forms with me and then told me that the person who handles the financing was off on Thursdays and that she would review it in the morning and I would hear first thing. I have purchased several cars in my life and have never been to a dealership where there is no one available to evaluate and approve/disapprove a credit application. With every vehicle I have ever purchased the whole process has only taken a couple hours at most. Susan asked if I could leave a deposit to hold the vehicle while my application was reviewed. I wrote a check for $100 thinking the check was being held pending credit approval. The check was processed the next day and money withdrawn from my account. I waited all Friday morning for an answer. Finally at 3:00 I called Susan. I was told that the person in financing was busy all day and that she would get back to me on Saturday morning. Saturday morning came and went and at 2:00 Susan called to tell me that they had only found one bank that would accept the loan but the payment was much higher than I had said I was comfortable with. She said they would continue to work on it and she would call me back either way. I never received another call. Sunday afternoon I drove back to the dealership to get my $100 back. I was told there was no one in the business office and that I would have to come back on Monday or wait for it to be mailed. This is the worst customer service I have ever personally experienced. I am not upset about being refused the loan. I am upset that there was no one on staff to handle financing when I came in and then when I came back for my money, no one in the business office. I would think that those areas are very important in the purchasing process. The worst part of the experience was being told that someone would contact me and when and then it never happened. All I wanted was an answer one way or the other. I am in customer service and when I tell someone I will call them with an answer I follow through and call them even if it's to give them an update and let them know I'm still working on it. The staff at Hampton Ford-Hyundai is very pleasant but I feel very disappointed by the experience.

It was such a pleasure working with Ms.Macdonald and Tim...

It was such a pleasure working with Ms.Macdonald and Tim McCoy who showed me the best way to get the vehicle that I wanted! And the time spent was well worth it for Ms.Macdonald explained every thing about the vehicle and gave me a tour around HamptonFord Hyundai.I have been to other dealers and the pressure was just to much!Also I have brought my Azera and my wife's ford to be serviced at Hampton ford.Thanks for the great effort and keep up the great work!!Wayne Russell

I was looking at getting a new truck. So I went to the...

I was looking at getting a new truck. So I went to the Ford website and used their application to built up a truck the way I wanted it built. I then had the option to request a quote from a local dealer. At first I had picked Portsmouth Ford. After several phone calls, I was still unable to get a quote for the truck. At this point I switched to Hampton Ford. I got a prompt response from Chris Lowry with a fair price.I then asked about some trucks they had in stock and what their price would be. I asked for a test drive and Chris asked me when I wanted to come in. I said Friday, and it turns out that was his day off, but he was happy to come in just to let me test drive a truck. I liked the truck. After we left the dealer, I was talking to my girlfriend about the truck and comparing it to the Chevy. We both decided that we liked Chris and the dealer enough that we wanted to go with Ford.I did a little more searching and found the truck I wanted at a near by dealer. AlthoughI could have driven there, I wanted to get it through Hampton Ford. Chris gave me a quote on the truck. I came in and got a quote on my trade in. I thought both were fair numbers. So we made the deal.They had the truck ready for me in two days. This has to have been the easiest and most pleasant purchase I've made at a dealer. Chris never tried to push anything on me. He was always ready with an answer. He didn't try to fake things he didn't know. When I was closing the deal, they said they offered extended warranties but it was up to me. They said I could add it at any time. I pointed out that Hampton Ford offers a lifetime warranty on the drive train if you have all of your service done there. I figure that's good enough for me.

I was very nervous about the experience of buying a used...

I was very nervous about the experience of buying a used car, however working with the wholesale annex of Hampton Ford Hyundai, and Brenden in particular, was the best experience I could possibly hope for. He was so friendly and helpful that he immediately put me at ease. He was patient with all my questions, informative and didn't push anything on me at all. I got a fantastic used car for a very fair price. He had excellent customer service every step of the way. Any time I need to buy a car in the future, this is where I am going. And I would most definitely recommend them to anyone in the market.

Normally I would never leave a poor rating for any...

Normally I would never leave a poor rating for any company, but I was extremely un-impressed with the astronomical price I was given to repair my truck with this company. I took the truck in letting the techs know I needed a New exhaust Manifold (mine had a dime sized hole in it) I rented a Vehicle through their Enterprise on site for 2 days because I was told it would take a couple days to fix. Later that day I receive a call from service telling me it will be $4,300 to fix my $4,000 truck. (2000 Ford Expedition) WHen I asked what that entailed, the break down was I needed New Brakes & Rotors all Around ($800) 2 New Manifolds ($2,400), an Evap Tube and all my fluids flushed and replaced. And a Serpentine Belt that was about to Snap! Essentially after the break down about $3k in Labor. I picked up the truck, Paid $90 for them to tell me all these problems with my vehicle. I then went to a Garage in MA and asked him to fix everything ford had quoted. The Mechanic used ALL Original Ford Parts which totaled $650. 2 Brand New Manifolds, an Evap Tube, an Extension Piece the Evap tube needed, all the bolts and everything else. He said my Belt was fine. He also found one of my studs Broken and Laying in my HUB when he removed the Hub Cap, which he said would of occurred from who ever put the tire on last (FORD) All of which came to $1,090 total price for Parts and Labor. And took 7 hours to complete. I Did my own Brakes, as FORD Stated needed to be replaced so badly, which was a load of BS. All 4 Rotors were at 14 3/4, State Legal is must be replaced under 14. and all the pads were still at half their wear mark, no where near needing replacing for another year. Since I had already bought the parts, and pulled my truck apart I replaced them anyways. Cost of $175 for Rotors, Ceramic Pads and a $30 Torch wrench set I needed to Pull my Calipers. Total Cost $1, 265Ford Price $4,300I Saved: $3,045 The reason Im posting this? I can't even begin to imagine how many people this service center has ripped off. Especially women and the Elderly who have no clue about pricing or parts or knowledge of vehicle service. Im a 31 year old women, IM assuming they thought I knew nothing about vehicles. Lucky for me, they assumed wrong!

Stuart and the dealership were very helpful and went to...

Stuart and the dealership were very helpful and went to great lengths to help us when our old car broke down. This was on a Saturday, in the afternoon. Not only did he help us find the car we liked, it was in our budget range. They got us approved, paperwork done and on our way, even though they were there past the usual quitting time. Thank you Stuart and Hampton Ford Hyundai!!!

Hi, My name is Robin Foley, and I purchased a car at...

Hi, My name is Robin Foley, and I purchased a car at Hampton Ford, the sales department and Jason, were so great. But what is with your service department, they are all very nice, but I brought my nissan in a couple of months ago because it was due for an oil change, and the oil maintenance light came on, the oil change was fine, but I got my car home and the maintenance light for the oil change was still on, I had to bring the car back to have it reset. Yesterday, I went for an oil change and a tire maintenance, the lights were reset on my panel, after I left the dealership I went home, and today, on my way out the door I noticed I was missing a hub cap, what is with you people, if wasn't for the warranty on the car I would never bring it back to your service department again. They are friendly enough and very nice, but I'm tired of having to go back and now I have to go out and what.....buy another hub cap because my car now looks like crap. Thank you for your attention to this matter. Sincerely, Robin Foleydissatisiffied service customer

This place is what you look for, professionals at our...

This place is what you look for, professionals at our service.Nice environment, easy internet negotiation, fear price, great people.Fast answers on closing a new car.Congrats Hampton Ford Hyundai!!!LV

I would like to thank Anna, Stu, and Jason for making...

I would like to thank Anna, Stu, and Jason for making what can oftenbe a stressful purchase such a pleasant one.My first contact with Hampton Ford-Hyndai was over the internet withAnna. Anna was friendly, helpful, and responsive. I appreciated thatrather than being overly agressive, she seemed genuinely interested inhelping me find the best car for my needs. It was really refreshing!My positive experience with her convinced me to make the drive fromBoston to New Hampshire to see the car.When I got the dealership, Stu was incredibly helpful. He, too, was apleasure to work with. I enjoyed our test drive, which was the perfectcombination of him showing me all of the features and letting me takein the feel of the car on the road. It was the best test driveexperience I have had!Jason was also very helpful in the final stages of the purchase. Hewas a great advocate and ensured that the process went efficiently andsmoothly.You have assembled a great team! I am very satisfied with myexperience at Hampton Ford-Hyndai and would definitely recommend yourdealership to others.

I was very pleased with my recent experience at Hampton...

I was very pleased with my recent experience at Hampton Ford-Hyundai. After using the Black Book trade-in value estimator on their website (a handy feature), I received a call from Anna Jurta, the Internet Sales Coordinator, asking if she could be of any assistance. I told her the model, options and color choices I was looking for. They didnt have a suitable vehicle on their lot, so Anna said she would try to find me one. When I returned home that afternoon, there was an email awaiting me saying she had found the exact vehicle I had requested at a Massachusetts dealership. I went to Hampton Ford-Hyundai the following day, and Anna came out to meet me and sat with me while Aaron Handy (my salesman) was finishing up with another customer, and while my trade-in was being evaluated. Anna told me that the internet department was quite new to their dealership, and I think it is a great idea and essential in this day and age. When my husband and I buy new cars, we do all our research on the internet, so we know exactly what we want and can cut down on the actual time spent in the dealerships. Plus, since Hampton Ford-Hyundai did not have the vehicle I was looking for, I could have gone to any dealership and asked them to find the car I wanted, but I dealt with Hampton Ford-Hyundai solely because Anna emailed me right after receiving my trade-in value request. And Anna is the ideal person for the jobshe was prompt, courteous, helpful, and all-in-all just a really nice person. On the sales side, while Aaron was dealing with his other customer, he kept running over to make sure I was O.K. and to apologize for keeping me waiting (through no fault of his own). He had to drive a car around to the front of the building for the other customer, and actually ran to the car and back to me to save me a few extra seconds of waiting! I found Aaron to be extremely friendly and helpfulhe made me feel like he was working for me, trying to get me the best deal. Anna emailed me two days later to say that the dealership where my car had been located had sold the car, after agreeing to put it aside for me. At first I was quite frustrated as I had signed a deal for that particular car, but Anna and Aaron worked feverishly to locate another car for me, and Aaron called later that day to say they had found one in Connecticut. They had it driven up to their dealership the following day at no extra cost to me.When I went to pick up my new car, I met with Gary Novakowski, the Finance Manager, and found him to be nice, efficient and helpful. He saved me a months worth of registration fees by suggesting I wait a week to register my vehicle. I hadnt realized that you pay for the full month no matter what day of the month you register the vehicle on. The paperwork was all set up when I got there, so I only needed to sign a few forms (he explained each one clearly and succinctly), and then he took me back to Aaron who went over a few details about my new car. This was my third Tucson (I find you cant beat them for the price, operation and safety features, plus the new styling is really nice), so I knew my way around it, but Aaron showed me some of the new features which my 1995 and 1999 Tucsons hadnt had (I especially like the Navigation Package, which includes a built-in GPS and enhanced stereo system).So, all-in-all, I was impressed with the service I received at Hampton Ford-Hyundai, and would like to thank Anna, Aaron and Gary for making it a fast and relatively painless process. I love my new car.

We felt so comfortable with Earl Demer's ... My husband...

We felt so comfortable with Earl Demer's ... My husband and I had gone to a few dealerships - and Earl was the only salesman that we really 'enjoyed' working with - now that is a 'great' experience. Thank you Earl and Hampton Ford and Hyundi~

We recently purchased a 2011 Hyundai Touring from Unchu...

We recently purchased a 2011 Hyundai Touring from Unchu Macdonald and are very pleased with it. When we arrived at the dealership, Unchu met us at the door, listened carefully to our requests and showed us around the lot. We test drove a 2011 Sonata (pre-owned), a 2012 Elantra, and the 2011 Touring. We decided on the Touring because it gives us the added room to transport larger items that in the past we've had to do with one of our children's SUV. Unchu is obviously very well acquainted with the features of the automobiles and understands the operation of all their mechanical components. She was very informative and helpful to us. My wife dreaded shopping for a car because of the trite sales lines and pressure one experiences in many dealerships. We both agreed that making this purchase was a pleasure because of the kindness and sensitivity of your agent, Unchu Macdonald. We commend her and the dealership very highly.

The employees at Hampton Hyundai were so helpful to me...

The employees at Hampton Hyundai were so helpful to me for my first time purchasing a brand new car. I was nervous but they really made it so easy and it didn't take all day . I am now a proud owner of a 2011 Hyundai Elantra and enjoying every minute of it. Thank you again Mark & Jason

Dealing with Susan and Jason was a seemless process. ...

Dealing with Susan and Jason was a seemless process. They were both very friendly, knowledgeable and effecient in assisting me purchasing my new Hyundai Sonata. Jason was instrumental in helping me obtain great financing. I have told all my friends and colleagues about the amazing deals and flawless process I experienced...... Love my Sonata. Karen Haraden, Hampton, NH

Let's start with the good, Anna did a very good job in...

Let's start with the good, Anna did a very good job in the limited role she is given and she was the only employee that I can say did a commendable job.Brian who I think is the general manager was awful. I tried to do as much of this over email and the phone before I traveled the one plus hour it takes to get to their dealership and thought we were close prior to going there. What a surprise I got when the general manager promptly reduced my trade-in value by 40% for no apparent reason other than to 1-waste my time, 2-hit a home run on my trade-in or 3-he never had any intention of selling me the 2011 Explorer as I was told they were in great demand and he thought sticker price was a "fair price".Bottom line, this is a bush league dealership as I have bought close to 20 vehicles in my lifetime and have never been jerked around this bad by a dealership. The general manager never explained why he did what he did, no apology...NOTHING. He didn't have the decency to come over and talk to me or explain.Stay away from this dealership, unless you want your time wasted and to be thoroughly disappointed.My experience was so bad, Ive know turned my search away from Ford Motor Company and back to one of the other American car companies...at least they haven't disappointed me like Hampton Ford.

Rob Larson was an amazing salesman. Buying a new vehicle...

Rob Larson was an amazing salesman. Buying a new vehicle can be overwhelming...but Rob made us feel at ease immediately. His friendliness was genuine. We never felt pressured, and he was always available anytime we had questions while we pondered our purchase. He was more knowledgeable, friendly, and professional than any other salesman or dealership we have ever worked with. His "after-the-sale" touch when we arrived to finally pick up our new van was wonderful!!We would recommend Rob Larson to anyone looking to buy a vehicle from Hampton Ford!Curt Bessette and Jenn Kurtz

This was the best car buying experience that I've ever...

This was the best car buying experience that I've ever had! We were looking for a 2005 Toyota Corolla and found one online at this dealership. The sales reps were friendly, low pressure, honest and knowledgeable. The price was great! I'm recommending this dealership to all my friends.

I would like to say that I have always been treated with...

I would like to say that I have always been treated with respect. I have alway been shown what the bottom price would be. Jason has never tried to sell me more than I wanted wich is refreshing to me. While I will always thing dealer repair price's are to high they have always explained what was needed and given me the price up front.A very good and fair dealer to deal with and have recommended them to others.Thank you Jason.James Corso

I have been dealing with Hampton Ford for over 10 years....

I have been dealing with Hampton Ford for over 10 years. I am just about ready to purchase my 3rd truck and could not be more happy to work with such customer focused people both in sales, service and parts. I will be picking up my 2011 F-150 FX4 in about 10 days and cannot wait. They have made the transaction seamless.Gene Corbett

I have had the pleasure to deal with Rob for quite a few...

I have had the pleasure to deal with Rob for quite a few years and Brenden for a couple of years. Between myself, my wife and my son we have purchased 9 vehicles, dealing exclusively with Rob or Brenden. Their non pressure approach is very relaxing. They are honest, knowledgeable and helpful, and give you a straight answer when you ask them about the choices you are making. When the deal is over there is no regrets, you always feel you got a fair deal. After the sale Rob and Brenden are always there to help you any way they can. I highly recommend either of them for your next vehicle purchase.We use Hampton Ford Hyundai for almost all of our service needs and are very satisfied with their work. If there is a problem they always make it right.All in all we would have a hard time finding a better dealer.

The used car annex at Hampton Ford is the best location...

The used car annex at Hampton Ford is the best location we have dealt with. We have purchased three vehicles from this location with great results in all cases. Rob and Brendon are extremely knowledgeable about cars along with being extremely courteous and honest. In one case we informed Rob/Brendon of what we were looking for in a vehicle and they searched the market and their inventory until a match was found. We are extremely happy with the purchase and happy they we waited. These guys are truly the best in what they do !

Last year we were looking for an affordable, comfortable,...

Last year we were looking for an affordable, comfortable, reliable used car. I HATE car shopping! You know, like salesmen that don't listen or play games with costs? Rob was amazing. He listened and found us the perfect car. Reasonably priced and in great shape. It's in such good shape, still, no one believes its 5 years old. But what was most impressive was the sense we had when we left that Rob was like a friend. He was trustworthy, kind, enthusiastic and understanding, while really knowing his product. We would go back there in a minute, but probably won't need to for a while as he did such a good job!

My wife and myself just needed to stop dumping money into...

My wife and myself just needed to stop dumping money into our car that we had. It just kept breaking down and was to expensive to fix and unreliable. I had recieved a pamphlet in the mail for North Hampton Ford hyundi, I figured why not take my chances and try it out. I was reluctant at first due to credit issues, I thought maybe a used car at best because of terrible credit. I ended up with Earl as my salesman and, right from the start he made me feel that this was possible. After he took some information from me, I waited a bit and then he said Jason would like to talk to me. I knew that he was going to say that they could not help me due to credit issues, but instead he told me that he would get me in a car one way or another. I was able test drive some cars with Earl and loved the ford fusion. I'm sure that Jason had to try many banks for me, and the whole time Jason and Earl were telling me that this was going to happen. Only a few days later, I was driving away in a BRAND NEW ford fusion. If you need a car and have the best or the worst credit you should definately go to North Hampton Ford Hyundi first. Thanks a lot to Earl and Jason for all the effort and hard work they did for a person like me to get me in this car. They made what I thought was an impossible long shot to a reality. I am sure that the rest of the employees at North Hampton Ford Hyundi are as proffesional as Earl and Jason also. As far as my credit they said that bad things can happen to good people, and they got me in that 2011 fusion when they couldve easily told me they couldnt help meand just moved on to that perfect credit person. I very strongly recommend to stop there first if you are seeking a vehicle, even if your positive that it wont happen due to credit issues, because I was sure it wouldnt happen for me, but Jason and Earl, and North Hampton Ford Hyundi proved me wrong.Sincerely,Paul Whittier

Went in to check out a possible crack in the manifold,...

Went in to check out a possible crack in the manifold, which was confirmed, and it is covered under the warranty. The service department checked my vehicle, 2006 Escape, for inspection-related issues and advised on some optional additional work to be done in the near future at a very reasonable price. Also, Dan made several copies of my vehicle keys at my request and at a price less than quoted, which I appreciated very much. Keith was also very nice.

The guys in the used car department have sold me two cars...

The guys in the used car department have sold me two cars in the past year. They were extremely forthright and honest about what they knew about the cars they showed me. They were also really honest about risks involved, the potential that the non-warranteed cars would be the customer's issue once it left the lot.I feel I hit two home runs with the cars I bought. You obviously need to be careful with what vehicle you pick, many of the used cars need some amount of work, some significant, but the sales guys try to show you what is needed as far as their assessment process could allow. My cars run great and have saved my personal financial situation. I've never had better car buying experiences and traveled from North Carolina just to purchase my second car. Rob Larson is great.

I was treated like a friend and with alot of respect for...

I was treated like a friend and with alot of respect for being a young vehicle buyer on my own for the first time. They also gave me a great deal on my trade in. Everyone worked very hard to make sure I was happy with the vehicle I was getting and that it was exactly what I wanted. They were very open and honest with me and I will definately go back in the future.

I had a excellent experience with the purchase of my...

I had a excellent experience with the purchase of my Hyundai Sante Fe in Feb of 2011. Salesman, Joe Meoli, was knowledgable about the vehicle, explained financing throughly and was a true professional. He was helpful and courteous - not solicitous or pushy. Joe did yeoman's duty locating my car through a dealer car search so I got the exact car that I wanted. I can't say enough good things about my dealings with him. I have been telling all my friends what great help I recieved - and I love my Sante Fe!!!

I shopped for over 2 weeks at 5 dealerships taking into...

I shopped for over 2 weeks at 5 dealerships taking into account price, friendliness, honesty, and promptness of returned phone calls. Hampton Ford came out on top in all categories. This is the 2nd car I have bought from them in 4 years. In both cases they offered me the lowest price on the vehicle I was purchasing and the highest allowance on my trade-in. This is a great organization from sales to finance to the service department. Do your research but I believe that those who do will end up at Hampton Ford 9 times out of 10. A top notch experience.

My experience with Hampton Ford was a really nice...

My experience with Hampton Ford was a really nice experience. I'm one of those people who is not easy to please. For me to go to a car dealer is like going to the denist. I know I have to go but generally I hate being there. After receiving a few emails (after filling out an on-line survey) I decided to give Hampton Ford a try. I was pleasantly surprised. Chu was my salesperson, she was wonderful, I own my own business so anyone self employeed is considered to have "not so perfect credit". Jason was already aware of the obstacles I would face and was prepared. I told him what I was looking for and what I wanted my monthly payments to be, he delivered all the way across the board. I have to tell you, anyone within ear shot will hear from me how wonderful Hampton Ford is, I have every intention of returning, maybe not every year but every other year to buy a car. Thank you Hampton Ford you are the BEST................Best wishes to all the staff they could not have been nicer.Robin & Greg, and Baby Jake

I walked in needing a new car, but with little knowledge...

I walked in needing a new car, but with little knowledge of Hyundais. Everything was explained to me clearly. There was no nonsense, and I feel I got a very good deal on a new Elantra. I also feel I received an excellent price for my trade-in. Good work!

What a pleasant buying experience my Salesperson Chris...

What a pleasant buying experience my Salesperson Chris Clickner was very helpful in picking out the right Car for me. Chris's showed tremendeous knowledge on the Hyundai Sonata I bought. He was very professional and showed me all around the Car.He also gave me a nice tour of the facility and I even met the owner of the Dealership. Jason in finance helped me get the best deal. Overall an excellent place to buy a Car. I came from Danvers Ma , to buy a vehicle there and so glad I did. There's a Hyundai dealership right in my hometown, However Iam so glad I took the extra time and found this Diamond in the rough Dealership. If you are looking for a new or used Car go to this Dealership and ask for Chris. You won't be disappointed.

I purchased my third Mustang GT (2009) from this...

I purchased my third Mustang GT (2009) from this dealership. In comparison to all others in the area the sales folks are sincere in helping you purchase a vehicle and do whatever they can to extend the offer of a mutually satisfying sales experience. There are no hard sales approaches and as a customer you feel you are being advised, not sold to. In addition the service dept has been fantastic for over 3 years with our previous Mustang GT(2005/2000)vehicles. Jason Kurker and John Filipone in Sales were super. The Business Manager Brian also more than helpful, and we felt in executing the financial paerwork he was looking out for our best interest. This dealer has not only my Ford purchases, we recently purchased a new Hyundai Santa Fe also. I srongly recommend Hampton Ford to anyone who asks me for a reference of a Ford dealer.

My husband and I were just going to look at prices. We...

My husband and I were just going to look at prices. We ended up buying a new car because of the great deal and overall great buying experience. There was no "strong arming" like we've experienced in the past at other dealerships. The entire staff was very accomadating. They even took the time to show us each and every feature of the car when we picked it up.