Habberstad Mini

4.7
Overall Rating

Customer Service: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.5 Overall Experience: 4.8


By clicking the button, you agree to our submitted.

Bait and switchers. I won't use them again.

1
spiro217 on 10/05/2016

Customer Service: 1.0 Overall Experience: 1.0

My experience at Habberstad was terrible. I wanted to purchase a CPO MINI and thought I'd found exactly what I wanted at their dealership. I contacted them and Megan responded, initially helpful. The inventory listings on cars at this dealership's website are unusually redundant and confusing (listing and re-listing what comes standard on the car as well as the packages already installed) but I wanted to be certain that there was no misunderstanding so I asked specifically by email if the options like, heated seats, premium harmon karmon sound system and others (all advertised as on the car) were actually IN the car. She kept assuring me that they were. However, none of the pictures of the vehicle had any indication that this was true. In the meantime we had agreed to a price and my husband and I had a certified check from the bank made out to these guys, and we made plans to drive to Habberstad from CT where we live. However, I had checked out other MINI Dealer sites and saw that listings for CPO cars were MUCH clearer and that cars claiming to have certain options SHOWED them in photographs. That was it. I asked Megan to please send me a verification that the options advertised were actually on the car -- take a photograph and text it to me -- anything to show that my anxiety was unfounded. She sent me instead a window sticker that clearly was not the vehicle we had been discussing. As I said in my last email to her,"This is not the car we've been discussing and not the car I'm planning to buy... I hope it's a simple mistake...but it feels like bait and switch and I don't like it." Needless to say I never heard from her again. Several others from her dealership have reached out to clear up the "possible misrepresentation," but not a word from Megan. I felt betrayed and angryhowever, another dealer with an even better MINI called me that morning and I explained what had happened --long story short, he had the exact same car, and trusting him, we drove 4 hours down to Maryland. My dream car was waiting for me when I got there. Reader, I bought her. If you want to know why, read my five star review of BMW of Belair, MD, esp. Fran Meyers


Megan was great! Love that girl and my Mini!

5
Lynelle on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my second Mini from Habberstad in Huntington Station. Megan was super helpful, friendly, knowledgeable, and what she didnt know she found out right away. I didnt feel pressured at all (like other dealers) and she made me feel very comfortable with her and the whole experience. I had a few little issues that she really bent over backwards to help me with, and everything turned out perfectly! Love that girl and my Mini! ?


Good buying experience

5
Mike C on 09/29/2016

Overall Experience: 5.0

I recently bought a Mini here, and the staff were helpful and friendly. I got clear explanations of the packages and warranties, and would have no problem recommending them to anyone else looking for a Mini.


Great sales team at this dealership

4.2
MCI on 09/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Working with this sales team made it easy! Only went to dealership twice - once to build the car and once to pick it up and sign paperwork. It was that easy. I received updates as to when the car would be delivered and it was a pleasure dealing with the people at this dealership. I would definitely recommend the dealership and a MINI Cooper.


great experience

5
jgropps on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really enjoyed buying this car! My salesman george was helpful building the car with me and delivered right on time! Great customer service with george answering all my questions in great detail!


Practically Painless Experience

4.8
Mary M. on 09/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had been looking for a new car for my use, and had narrowed it down to three popular makes that fit my needs. After some time spent searching, the MINI Cooper Hardtop was the final choice for its size, style and the way it handled on the road. We worked with Megan Kowal, and quite frankly had the most pleasant experience ever on a purchase such as this. Not only could she answer my every question, but there was no pressure at all, unlike some sales people. We had to delay finalizing the deal because of a trip, but when we returned to the dealership, was completely sure that this car was exactly what I wanted. Megan was very knowledgeable about all the final procedures and ton of paperwork that had to be done, and even checked to make sure that we were given the advantage of the latest pricing available. We were impressed with her attitude and appreciated her interest in doing her best for us. We will most certainly return to Habberstad in the future, specifically to Megan for her assistance, and highly recommend her to others.


Pleasurable

5
Macdaddy68 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with my salesperson, Megan Kowal, was an absolute pleasure. She allowed me to lead the conversation so as to understand my needs and interests. She guided me to certain choices which were consistent with the type of car that I would enjoy the most. All in all the best car buying experience I could have hoped for.Also, I want to thank sales manager, Marc, for going way above and beyond in getting my Mini delivered from the dock and prepared for me so that I could take it on a trip that I had scheduled. He made what seemed impossible, due to a hurricane in the Atlantic Ocean, possible!Megan and Marc are a great sales team. Mini and specifically, Habberstad should be very proud of them.Bob Macaluso


They did right by me!

5
jessie on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to the dealership and met Megan. She was awesome, down to earth and super helpful. She listened to me and got me what i wanted without the dreaded salesman personality.Love my car, loved my experience.


Great experience!

5
jnc1216 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my no pressure, straight forward, and honest car buying experience. I was met with nothing but extreme patience and outstanding knowledge of the car. George even spent about an hour reviewing all of the features of my new Countryman before I left with it. You won't be disappointed with the car or the staff!


Luv my new mini

5
Nanmaz on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is the second mini purchase from this dealer,outstanding service both times. Went with the countryman this time,last time was the convertible. The countryman was given as a loaner when I was getting service done,smart move!! Was what convinced me I HAD TO HAVE IT!! Megan was a pleasure to work with!! Looking forward to many more mini years!!


Great experience

5
2016MCSALL4 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the best car dealership experiences I've ever had. Low key, no pressure and supremely helpful and knowledgeable. Dealing with and buying from Mark Wyatt was an absolute pleasure from start to finish. A special thanks to George Kouroumousis for his help when I picked up the car. I have been going to this dealership for years for service on my 2007 Mini Cooper S. But this is my first experience on the sales side and it was easy and painless. Thanks so much!


Looking forward to my next Mini deal.

5
davexpert on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

5 Star salesman from a 5 star dealer. Extremely knowledgeable about their product. From building our Mini to delivery it was a pleasant experience. Salesman took his time to explain and help with the building process. No pressure, just patience. We are looking forward to our next Mini deal with Mr. Wyatt. Thank you Haberstad Mini.


BEST CAR BUYING EXPERIENCE!

5
Flubadub on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I choose Habberstad Mini based on the reviews that I had read on the Internet, they were 100% accurate! The salesperson, Jarred Sinclair, was extremely knowledgeable, courteous, professional, and had a very considerate personality. This was best car buying experience ever! I would highly recommend this dealership and salesperson without reservation. P.S. I saw the Mini convertible on Sunday and drove it home on Tuesday...that' s salesmanship and a very satisfied customer!!


Strong Customer Focus!

5
davebrny on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled my appointment for Saturday morning at 8 AM and due to other last minute obligations had to re-schedule for later in the morning. No problem and I received an email confirming the revised appointment. When I brought car in they took my "key" and inserted it into a computer which downloaded data permitting an analysis of what needed to be done. A full explanation was provided me and they managed my expectations very well. The car was ready an hour before it was promised and was washed at no cost to me. Welcome to 2016!


Not your average car dealer!

5
Kcjmommu on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional and courteous from start to finish, when my salesperson Mark was off, another person stepped in to help and when I ran into one problem after another on my end, they were patient and understanding. I HATE car salesmen ...almost always sleazy and dishonest but not at this dealership! Everyone was so nice from the front desk to Delivery! Not to mention putting up with three girls watching the disney channel and spilling water multiple times! Love this car !!!


An out of stater taken advantage of

1
Cjc2682 on 07/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This is a letter I wrote to the GM. No response.Dear sir,My name is Christopher I am quite upset with your service managers and service. I am new to town. From Richmond,Va. I had just brought my mini in for a cracked thermostat housing. I was quoted 1400$ for the repair. Multiple issues were found one covered under warranty. The other are not. According to the technician hoses were found buldging. I was never contacted in regard to this. 310$ cost of hoses.525 in labor. A coolant flush. Is free in Richmond after talking with the service manager there. Whom maintains my car. Charged. 75$ for coolant exchange. Seriously? My professional background as an aircraft mechanic leads me to understand how these systems work.I feel I was taken advantage of. As I can see on Facebook and other social media sites I chose the wrong dealership to work on my car. I will be addressing this sites to voice my complaint to others. I should not have had to pay for work I did not authorize! In a final statement. I had to call the dealership to find out my car was ready. What kind of place are you running? Your service manager Tracey has no knowledge of the cars she supports. Doesn't know exact pricing. Or how to price a quote! Nor does she contact her clients after she is made aware of other issues. She was more concerned in getting my approval for a timing chain. I know the labor and cost involved in that issue it will not be done by your operation. It wasn't even needed! Again I'm very furious. I will be making a statement to other in regard to this matter with pictures of the original quote and final services. I would like a refund on the work done without my authority. Which would be job 4 at 752.19. You can look up the invoice. 1mcs547276. Sincerely,Christopher


New Mini Convertible

5
PaulK on 07/15/2016

Overall Experience: 5.0

My first convertible and I love my mini ! One of the best car buying experiences. Megan was great to work with. I'll be back in 38 months !


Excellent experience!

5
Elkraemer on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best car buying experience we've had. Our salesman, Mark, was knowledgeable and easy-going. He helped us choose the best car for us without uncomfortable pressure.


Pleasure doing business with them!

5
martian on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loving the new mini! The service was excellent and Jarred Sinclair in sales couldn't have been nicer or more helpful...it was a great experience and I'd recommend Habberstad Mini of Huntington to anyone interested in buying or leasing one of the truly wonderful cars.


Fantastic Service

5
Victorine on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always my visit to the service department was wonderful. Tracey and Oscar are the best! Always very professional and courteous. I would not bring my mini anywhere else. OK


Excellent Service Department

5
Vpf826 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my mini and love the service department! Courteous, fast, friendly, and professional! Couldn't ask for anything more! Highly recommend this dealer to anyone!


Monthly Service Still Friendly

4.7
Tracey on 06/20/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

The service team lead by Tracey Geraci was as friendly and helpful as all of my previous service visits. Since i purchased my Mini I have spent much time driving loaners from the dealer because the motor hasn't run smoothly for more than a couple weeks at a time. Sputtering, stalling, service engine light goes on has been the recurring theme of my visits. With only 33,000 miles on my 2013 Mini...on my April 18th service visit the problem was supposed to be solved by replacing the air mass meter and throttle. Same problem occurred and I dropped car off May 5th. Again service people were both kind and accommodating. This time the problem was solved by replacing the fuel pump and injectors, I was informed this did not work. I finally picked up my Mini on June 14th and the problem has again been solved, this time the DME and engine wiring harness have been replaced. I am hoping this is it until my next oil change because even after all this I do love driving my Mini.


Service with a smile

5
Trixx28 on 06/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team at Habberstad Mini are always friendly & helpful. The service team takes their time to ensure all issues are handled with care. Every time I have my car serviced, I feel like i'm driving off the lot for the first time. I would highly recommend this dealership along with the service department.


Love my new Mini Cooper convertible!

5
kangeld on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Mini from Mark W. at Mini Habberstad Huntington. Mark was great in helping me find the perfect Mini within my price range. He was not pushing options that I didn't need. He was helpful, polite and very pleasant to work with. The sales atmosphere was relaxed and casual, and the car buying experience was smooth and hassle free. I was further impressed when I picked up my car, Mark went over every single detail of the car with me, from under the hood to the trunk and everything in between. He really helped me get to know the Mini and welcomed me back at anytime if I had any further questions. Amanda at the finance department was also very helpful in explaining all the warranty information and helping me figure out what would work best for me based on the kind of mileage I drive. All in all a great car buying experience! The Mini is an awesome, fun to drive, peppy little thing! I'm very happy with my purchase and my experiences with Mark W. and Mini Habberstad Huntington.


Awesome Experience

5
skcane on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Habberstad team provided a pleasant experience, with great product knowledge and geniality. George Kouroumousis immediately jumped in to assist. He efficiently and thoroughly outlined features that cater to my needs and impressively explained Mini specifications in plain english. His diligence and professionalism was awesome.


Habberstad Mini makes buying a car easy

5
rob-mini on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'd like to Thank Jarred for helping get my car. I was involved in an accident and Jarred had all my paper work ready to go. He was helpful in showing me all the extra's that came with the car. Driving my Clubman is a joy and knowing I can go to Jarred for help is reassuring. Thanks.


Mini service review

5
MINIdriver on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The service reps, especially Tracey, are always prompt, courteous and efficient. They always take the time to explain what is needed and follow-up after the car is picked to make sure everything went well and is okay with the car.


as always posstive experience!

5
mjr28 on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just leased my fourth mini cooper at Habberstad Mini and have always worked withGeorge Kouroumis He is just excellent to work with A+ every time! Excellent dealershipand sales staff.


Employees that Care !

4.8
COOPER on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently had my mini cooper serviced at this dealership it was my first time there I was a bit skeptical and unsure of what to expect. The customer service was exceptional Tracy and Oscar were very patient and extremely pleasant while answering all of my questions and I would definitely give them a 5 star rating!


Excellent Dealership

5
Felice on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Mini Cooper from this location. I am very happy with the car and the staff that helped me was wonderful. They were not pushy at all and honest. I would recommend this dealership to any one of my friends.


The only place to go to!

5
db on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a brand new Mini Cooper from Habberstad Mini and I am so happy!! This is the only dealership I would go to, to buy a car and you must ask for George Kouroumousis! He made my whole car buying experience amazing! I cannot thank him enough!


I was a very easy transaction

5
ChrisB on 05/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A Great car at a great price! The entire experience from the girl who greeted me to the salespeople on the floor made it a pleasure to buy my Mini~....._\____~...../__|__\__~....(O)___(O)_\


Great Experiance at Habberstad Mini

5
cgiese on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nothing but accolades for Habberstad Mini, specifically our salesman George Kouroumousis. Not pushy, not aggressive, very accommodating and extremely communicative. George went the extra mile in calling me and communicating where things were and delivering a spotless new looking 2012 Mini. My wife loves it, and as they say if shes happy I'm happy.


Service

5
Icupkin13 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always a great experience at this dealership. Each person there is there to help & ensure you are well taken care of. Will continue to service my MINI at this location.


Above and beyond

5
Frank O. on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my Mini, George helped me and took every opportunity to exceed my expectations. I did have some minor issues with the car all of which where taking care of. I decided to have service address these minor issues and they not only fixed but took the time to check other aspects of the car and where able to replace some items of which where still under warranty. THAT WAS THE ICING ON THE CAKE NOT ONLY WILL I BUY ANOTHER CAR FROM GEORGE I WILL RECOMMEND HABBERSTAD EVERY CHANCE I GET ON OUTSTANDING CUSTOMER SERVICE.


The "BEST"

5
LydaRose on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is the best. The service department is outstanding. They take very good care of my MINI and make sure they update me on their progress of the repair. I would never think of going anywhere else.


Annual service

5
Fmusto on 04/25/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did exactly what I asked. Didn't try to sell me anything. Love their service. Would go back again, and again and again and sgain


Excellent!

5
Rita D on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly no pressure dealership. Very professional and helpful staff. Honest and easy transaction. Couldn't been more pleased. Jared Sinclair was awesome to work with. A+ recommendation.


engine at 1/2 power!

5
El Grandotte on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car suddenly flashed the check engine light: oh no! was my first thought. The folks at Habberstad assured me i could get there no problem and use a loaner car. They fixed it within 24 hours and it turned out to be a bad spark plug. They changed all of the spark plugs and coils for free due to its being under the warranty: NICE!!!!! also equally nice: the loaner car: love the new 4 door mini, very cool car. Tracey and Oscar are super helpful and extremely nice. Great experience all around.Dr. G.


service...again

4.7
Tracey on 04/10/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

I love driving my Mini Cooper but the engine is a tough nut to crack...I have been in at least once a month for service light going on, sputtering, or stalling etc..for several months. Tracey and her service dept have been as helpful as possible and always very respectful to me. This past visit my car was there for 2.5 weeks...people have started to ask me if I sold my car..We have replaced so many things already in my 2013 Mini and it only has about 32,000 miles on it..this visit it was a chaffed wire. I can only hope that I can go 1000 miles without requiring a service visit, as much as I enjoy seeing Tracey and her staff. Because of my many visits etc., I was pleasantly surprised that the service dept did my alignment at no extra cost, this gesture of good will really helped reduce my frustration with my engine.


Great Place to find the perfect Mini

4.6
a1234 on 04/09/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great place, I came all the way from Nassau county to get the the perfect mini and that it was and everyone there is great! And they have their own Mini enthusiasts to help you out as well!My 2nd Mini and I am hooked and would go back to Habberstad in a heartbeat!


Great experience buying my 2016 Mini Countryman!!

5
Djg11 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ask for George Kouroumousis!! He was very helpful and knowledgeable. Really enjoyed my experience there! Would definitely recommend looking for your next mini at Habberstad!


First Mini

5
Jeb2016 on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding experience with George K at Huntington Mini. He was very helpful and accommodating. We are loving our new Countryman and spreading the word that this is a great dealership.


Excellent service

4.8
DR_ng55 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They took good care of my MINI Cooper when time comes to maintenance. The customer service friendly with patience. The technician delivered service on time. Thank you.


Great experience buying a 2015 Cooper S Convertible

5
atterbud on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Habberstad (from Connecticut) as they had great prices on their remaining 2015 Cooper S convertibles. Mark Wyatt was very helpful via email and on the phone before we went to see the cars, and was equally great to deal with when we actually went out to the dealership. Excellent experience all around and we left with a brand new Chilli Red Cooper S convertible.


My latest Mini service experience

5
Mini28 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a blow out on my countryman, but with the run flats I never felt it , only it was loud & my gadge let me know , I dropped it & was as always, taken care of promptly & was given a loaner , it was a only a few hours & the experience was great.. Everyone is always very pleasant & my oil was changed ( bonus) & the car was washed .. ????


Very good service, friendly and courteous staff all around..

5
myminireview on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Wyatt gave a good overview of the used Minis available in my price range and got me what I really wanted in a professional, courteous manner. A very good welcome and friendliness from the support staff as well as the the manager-everyone worked together to help the car-buying experience be a pleasant one. I'll be back.


Professional, helpful, everything was great!

5
srfdriver22 on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience working with Jarred. He walked me through the different options and the process to order the car custom. He reached out to me to keep me up to date on where my vehicle was in the process and was very flexible on the pick-up scheduling given my own tight schedule.Overall, it was a wonderful experience!


2 year service

2.4
Mini555 on 03/15/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 2.0

Was going to car for fuel injection service which I questioned should be part if the maintenance program at no charge. Was going to call back Monday and have not call yet. Not sure how much time I have to wait


Service

5
2008 Mini on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had to bring in my 2008 mini cooper for service. Tracey was concerned about me and gave me a loaner car to drive home. I was happy for the service they gave me. It took longer than I expected but they kept me informed about my car. Many thanks to Tracey and her team for their great service!!


Another Service Same Month

4.7
Tracey on 03/07/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

Again my service engine light came on, again my 2013 Mini Cooper was sputtering to a stop at traffic light, I joke with the service dept whenever i leave that I am certain I will see them the following month. As always the service dept under Tracey's direction was most respectful and concerned about my satisfaction. Oscar was a very helpful the morning i dropped my Cooper off. This had been a recurring mechanical problem so Tracey immediately contacted her supervisor to explain the urgency of trying to solve the issue. I was given a loaner as fast as possible. I was contacted when car repair was finished, it took a little longer than usual due to a part being ordered. My pick up was smooth and pleasant thanks to Tracey and her team.


my 3rd Mini S

5
3rd miniguy on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I picked up my 3rd Mini Cooper 3 days ago. Mark, my sales person, was extremely knowledgeable, and answered all my questions. I had a great experience. (This is why it's my 3rd and I will return in three years) Joe I.


Service

5
HalleT on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great people..great service.!! I went in in the morning and was able to get my car and go back to work on time.. Thanks to Tracey


Five and Counting

5
DrK on 03/01/2016

Overall Experience: 5.0

Pro: When I first saw the MINI, many years ago, I fell in love. I enjoy and prefer leasing so after my first one, I just kept going. My most recent MINI is still the HT but wow is it different from the first one! While I have loved driving every one of them, this one has all the technology and it is such a beautiful, happy color too (Volcanic Orange). Jarred was just amazing to work with. I wasn't sure if I wanted to stick with the HT or try a new AWD Clubman (yet to be released) or something completely different and decided on the 2015 tripped out HT. Throughout the process, however, Jarred worked with me to really examine all of my options - inventory choice, build and purchase, etc. He spent a lot of time with me, let me test drive alternatives and, finally, we knew the right one for me. There are so many wonderful things I can say about Jarred and how wonderful he is - but I am already gushing! Bottom line, I LOVE driving this new MINI most of all and I truly enjoyed the process from start to finish because of Jarred. MINI plus Jarred equals cult following!Con: I felt it important to add this to my review. I was advised that MINI had an affiliation with Liberty Mutual Insurance and would I be interested in having them contact me and I said, yes. After speaking with a representative, I switched over to LM. Unfortunately, I had to file a claim soon after switching over. The experience with Liberty has been awful. Just my advice and opinion, but please do not insure your car with this company. Even though MINI sent them business, they told me to take my car out of the MINI service repair shop and have given me the run-around. A fairly minor repair (less than $2,000) has taken on a life of its own and it will be 2 weeks until I receive my car.


Love My Mini!

4.8
MyMini2013 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second Mini Countryman I have leased from this dealership. I enjoy dealing with Jarred; he is always friendly and very knowledgeable. The employees in the service department are very good, too. I love my car! Thanks for everything.


Great experience !

5
firstrinimini on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

once I got in contact with Jarred I was in great hands. He was very professional and knowledgable about the product and my needs. Amanda in finance was also very helpful and contacted me in a timely fashion. We love the mini! Thank you Jarred and Amanda!


George Rocks

5
MonicaH1234 on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with turning in my 2013 mini and leasing a new 2016 mini was easy, efficient, and painless. George moved quickly via emails (prior to me going in to the shop) and in person. He was personable, honest, punctual, organized, and prepared. He was clearly fluent with the new model and moved through the demo clearly and quickly, which I appreciated. The entire experience showed me that working with Mini yields a predictable sequence (this is my third lease with a mini cooper), which will increase the likelihood of me continuing to return to Habberstad Mini over other dealerships.


outstanding

5
jurl on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to say that from the moment i pulled in for service, someone was there to greet me.Everyone was cordial & attentive to me thru out my visit.. This is always the case, no matter whois on duty at the time.Tracey & Oscar were both outstanding !! Kudos to you all


ALWAYS AWESOME

5
Paulette on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always, everyone was super helpful and nice. From my phone call with Dolores to the fantastic service and treatment by Tracey and Oscar, it is always hassle free when I go in for service. Even the sales staff, especially Meghan, who was super nice when I was buying my mini, and still remembers me and made me feel at home while waiting for my tire change, which wasn't long, because it was replaced and balanced quickly and I was on my way. Thanks as Always!


The death of my Mini Turbo

1.7
Mad at Mini on 02/15/2016

Quality Of Work: 1.0 Pricing: 1.0 Overall Experience: 3.0

Worst car I have ever owned! Didn't even make it to 100k milesAfter treating it with premium gasoline And mobile 1 it's entire short lived life!I emailed corporate and the dealership owner but no one wants to believe me;That the car drank too much oil! "That's normal" NO ITS NOT!!!!!!!!But at least I have an option now of never to get a Mini Again! Too bad cause I loved the look and drive of the car in the beginning! I didn't know it would cost a kings ransom to keep running! I feel cheated ! And apparently that's ok with Mini -After putting in over $10k to keep it Running I had to stop! But they got that last charge in for $173. To confirm it was a xxx and no longer drivable!


Service every month

4.7
Tracey on 02/15/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

I have a 2013 hard top Cooper and love driving the car. The problem is the motor. At just 30,000 miles, a car I have driven since it was new, it seems I require service almost monthly. This time, my Valentine's visit, was for sputtering than stalling at red lights. Before i could call to make an appointment the oil warning light came on. This is most interesting since 1 week earlier I had my Cooper in on a Saturday for an oil change. The service dept lead by Tracey has treated me with respect and consideration on all my many visits. They provided me with a loaner and didn't hold me up at all upon drop off. I was called when my Cooper was ready, and pick up was smooth and timely. They explained the newest mechanical issues and how they were solved and what was replaced on this most recent of visits. I have to say in all my years of auto ownership I have never had this many mechanical problems with a car with so little miles on the motor. I use the best gas stations and the required gas. The motor has been a great disappointment, but i love how the car handles and it's performance on the road. Will and Oscar have also been great when I have gone to service dept on a Saturday, Tracey's day off. I wish the motor in my 2013 Mini Cooper was as wonderful as the Huntington Mini Service Dept.


Mini Countryman in for Inspection!

5
Equi67 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to The Sevice Dept for over 4 Years with my Mini's. It is always a pleasure, and they always are very accommodating.


George is the best

5
B on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So easy to order minis from here and George is the best. Makes the process simple. This is the 3rd vehicle I purchased from them.


Pleasure doing business with Megan !!!

5
Felix on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy,efficient, and can't say enough about Megan who is superb!!!! Love my Mini, love the dealership! Would recommend to everyone who wants a polite, informative,efficient and we'll run dealership.


Saturday service

4.2
Tracey on 02/01/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Overall Experience: 4.0

I was at service dept Saturday morning with my 2013 Mini for an oil check, Will and Oscar asked me if they could keep car for an oil change for it was due very soon and therefore recommended. I told them I had an appointment in Hauppauge in the next hour, so they said no problem and gave me a loaner. I told them aprox what time I would be back and they called me to let me know when Mini was ready and let me know I had until closing so no rush to get back. I picked the Mini up later that day and all around service was excellent and smooth.


They are like family!

5
DennisDel on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been getting my Mini serviced at Habberstadt Mini since I purchased it and they are the friendliest and most knowledgeable service dept. I've ever dealt with. They really are like family!


No headaches

5
rafael2016 on 01/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman was straight to the point and working hard on getting me the best possible deal no BS. great atmosphere. If you want a mini definitely go there.


SERVICE DEPARTMENT - VERY RESPONSIVE

5
fred on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

SERVICE DEPARTMENT - TRACEY GERACI AND TEAM EXCELLENT. TAKEN AT EXACTY THE TIME OF SCHEDULE APPOINTMENT, WAITED COMFORTABLY IN SHOWROOM WHILE ENJOYING COFFEE AND WATCHING MORNING NEWS.COMMUNITCATION AND EXPLANATION ABOUT WHAT WAS BEING DONE, TIMELY AND EFFICIENT AND AS AN ADDED BENEFIT, WHEN WORK WAS DONE CAR WAS WASHED INSIDE AND OUT! OVERALL FROM BEGINNING TO END, EXPERIENCE WAS FRIENDLY AND PROFESSIONAL.


Purchase of New Countryman

4.8
bvalletta3 on 01/05/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ordered a Countryman direct from factory. Smooth process in terms of choosing options and Jarred was very knowledgeable and honest about which options were truly beneficial and those which were unnecessary. Also, I believe, was given a fair price. Delivery of vehicle took in total a little over 8 weeks (was given typical 6-8 week window) from order to actual pick up. Did notice it sat on dealer lot for about a week from actual delivery, but this was right during Christmas/New Year so understandable as to why. Overall a very positive experience.


5 hours for Inspection and Wheel Balance???

2.4
Lkanjee on 01/03/2016

Customer Service: 2.0 Quality Of Work: 4.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 3.0

Scheduled to have NYS Inspection done and was told that wheel alignment was also recommended and it would take about an hour and a half for everything. 5 hours and $314 later I was FINALLY able to get my car and go home. Horrible experience. Poor/unfriendly communication. Complete opposite from previous visit last month. Scared to go back for other services now and suffer the same experience all over again...


"Non stressful experience"

5
Tom1822 on 12/03/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I owned a 2008 Mini Cooper that I wanted to trade in that still had a balance owed. I was not sure if I wanted to lease or buy. I sat with Philip Parlato and explained my situation. I was a little stressed not knowing what direction to take. Philip has a very calm demeanor. With his knowledge and experience of similar situations, he worked out some numbers and was able to get me the car I wanted, at the price point I budgeted for myself, and almost no out of pocket expense. I would recommend Philip to anyone wanting a Mini.


Smooth and Exceptional Sales transaction!

5
vinn69 on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Megan & Marc made me feel welcomed and were very friendly. They made my purchase fast and comfortable. Transaction & paperwork was smooth and were concerned for my needs. Fast and friendly service with exceptional detail to getting the deal done without pressure. Pleasure to deal with.


Detail service on New Mini

4.6
bgreen1023 on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

At first, I wasn't sure why adding some new features was taking as long as it did, but when I met with the Tech who worked on the car, I realized immediately, how passionate and committed he was to ensuring the job was done right. As a new car owner, I found it very reassuring that he treated my car as if it was his own. I will always request this technician in the future. Very nice person to work with!Thanks for the nice experience.


friendly, and quick return of my car

5
JJ2015 on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Tracy and Oscar were very friendly and accommodating. I had to bring my car in for a power train problem and Tracy also said it had a recall that they would fix. While there I mentioned a blue tooth issue and she made sure it was checked out. I received a loaner car and was on my way. Check in was very fast!The only thing I was disappointed in was my car was dirty when I picked it up. I went to a car wash after leaving.


Great Service

4.8
Lkanjee on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Brought my Mini Countryman for the 1st annual service - everything went well. Fast service and they also cleaned the car (which was much needed??) Will definitely go back next time.


Easiest Purchase Ever

5
jjgoldman on 11/23/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the easiest car purchases I have ever made. Phil and Amanda were great. I'm extremely happy and would recommend the dealer to everyone.


Service

4
Nd4455 on 11/21/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

What makes mini's service department different from the rest is some of the people who work there. More specifically William & Oscar. I have dealt with many dealership serive departments over the years and even with some of the other people at this particular one. The experience is always the same cliche... curt, borderline rude, charlatans. NOT the case when you are fortunate to work with William or Oscar. You realize within the first minute of interacting with them that you can trust them and they will go over and beyond to help you. Several times I found myself at the service department in a jam and William always went to great lengths to make sure I had a loaner car and that my mini was properly serviced even when there was no cost to me. Unfortunately I have had the exact opposite experience when he wasn't there and ironically even having a proper scheduled appointment. So the moral of the story is that people can make or break anything and if you have to service your Mini, ask for William and or Oscar!!!! They are the best.


phil is wonderful

5
jenny j on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service. Phil was very understanding in what I needed and wanted in a vehicle. I'm extremely happy and would recommend tho dealer to everyone.


Very happy with Service

5
Tracey on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Tracey and her service crew are extremely friendly and informative whenever I bring my Cooper in for service. Even though they are often busy they never rush me out and always take time to answer my questions. When I picked my Cooper up on my most recent visit it was clean and they were quick in collecting the loaner and getting me back on my way.


Happy with my new Mini

4.8
Floria on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

George, the representative who helped me choose my Mini was quite knowledgeable and helpful. He explained all my options and went through all in detail.


SPEEDY and SPECTACULAR

5
Paulette on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tracey and the whole crew in service are nothing short of AWESOME. They get things done RIGHT and do it with great efficiency. Although I don't have to see them often (YAY great MINI), when I do, they are so friendly and considerate and truly make me feel assured that they are looking out for me and my MINI!


UNTRUSTWORTHY

1
MARVIN on 11/09/2015

Overall Experience: 1.0

After buying two Minis from them and having an engine rebuilt and a clutch replaced they are trying to nickel and dime me after a loaner car they gave me was damaged while I was parked. The story is a long one so I can't go into detail, but suffice it to say that they are not fans of ethics or simple business sense. I had some inexplicable sense of loyalty to them even though I suspected more than once that they were less than honest. I am now certain of the fact. Shame on me for ever trusting them, shame on them for being so slimy.The Minis are great, hopefully there are dealerships that match up with the car - Habberstad doesn't even come close! Buyer be definitely aware!


Exceptional Customer Service

5
Minibuff on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always, Tracey and David make you feel like family. Service experience was warm and professional. Car was received and serviced in a timely manner! Thanks guys!!


Service with a smile!

4.8
RustingAway on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

You have to love a Service Department that GETS IT. When you walk in and all is ready, and you pick up later and all is good???? They GET IT!..... Between Tracey and David, its a lock over there in Service. Been going there for TEN YEARS now for my car... i have not looked back. They know me... they know my car, they just GET IT.FIVE S*T*A*R*S*


NEW CAR FOR MY DAUGHTER MINI COUNTRYMAN

4.7
LAUREN"S MINI on 10/27/2015

Customer Service: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great up front experience , having purchased many many cars it was a pleasure to deal with a salesman who started with a fair price not some ridiculous number that you had to negotiate down. No annoying pressure to buy additional extras. Honest and very knowledgeable..


great staff

5
debora cannamela on 10/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an e excellent experience with my sales guys, George and Marco, a process I normally hate, buying a car, was easy and painless.


New car

5
Mnelson9 on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

met with George after having bought my last mini from him. Most of the time - getting a car is a painful experience - well not with him, not at mini - it was easy .... I would recommend the dealership to all


Purchased a 2016 4 door Mini Cooper S

5
LP on 10/20/2015

Friendliness: 5.0 Overall Experience: 5.0

Mark Wyatt is a most enthusiastic salesperson. His love of the brand was most evident as was his knowledge of the vehicle we purchased. Overall, it was a very positive experience.


George K. always does a great job.

5
Mini24 on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

George is always pleasant and patient.See him for the best service and knowledge.This visit was for additional education after 60 days this dealership offers.


Awesome!

5
Monky on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It is Always a wonderful experience at habberstad mini. There is never a wait with the loaner car option and service is completed very fast.


Rewarding great experience!

5
Scotty62 on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would first like to say that the whole experience at Mini of Huntington was a pleasure! Nice greeting as we entered the dealership and were quickly introduced to the salesman George that was assigned to us. George answered all our questions very patiently and there were many! Explained the differences of all the Minis and guided us to the one he felt fit us the best without any pressure at all. Took the time to let us test drive 3 different Minis and did it with a smile! Never did we feel pressured to make a decision on that day but we were so anxious to make the deal there and then! I was dealing with 2 other Mini dealerships and there was no comparison to Huntington Mini. Of course our salesman George was fantastic but also the very easy hours they hold gave me many options to get to the dealership! The other Mini dealerships did not have that flexibility! Amanda in the finance department was also a pleasure explaining our payment options and also the different warranty plans available to us! And finally the day we picked up our Mini we were greeted and guided to a great waiting area with coffee options and a great T.V. To catch some scores while our plates were being put on the car. Our salesman George then sat in the car with us for almost an hour going over every gadget the Mini had to offer and there were many! Again the whole car buying experience was superb! Thx again George.


Oil leak

5
happy happy Mini Mini on 10/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my car in for an inspection and I was told that I had an oil leak. They immediately arranged a new appointment for me to come back and have the leak fixed. Since the repair would take approximately five hours, they gave me a loaner car. All of the work was done well. Dave at the service desk and Mike on loan from BMW were terrific guys and they communicated all issues to me quickly and clearly.


Honest easy experience

5
Anapita00 on 10/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've recently purchased my second MINI from Habberstadt MINI in Huntington. George K and the team went above and beyond to answer all my questions, provide the best pricing options, and accommodate my schedule. The entire transaction was easy from start to finish & there were no surprises or hidden fees. The service level of excellence at this dealership has made me a customer for life!


great service

5
whrthanu on 10/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly, and always get the service done with no issues. I go through cars and trucks like sox, and i would say this dealership is one of the best on long island.


cared for!

5
minilover on 09/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always feel that my issues matter. They always have a loaner ready for me so that I am not without a car for the day. Everyone is very courteous.


organized and positive

5
Carmen Baron on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Took mini for a recall to be addressed.Lee met me and checked my car as soon as I drove into Habberstad Mini. He was very friendly. Tracie handled the details as she does always in a most professional way. And she treats me with warmth. I appreciate that. I was given a very nice loaner Mini to drive until my car was ready.I did not have to wait long for all of this to happen.All of you were great. Thank you.


Megan got me my dream car!

5
HarleyQuinn on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is super unique! I've been to plenty when I wanted to find a car including looking at used and no one was as polite and amazing as Megan. I honestly didn't even expect to buy a car that day but it was the best decision! I love my mini! I will say this to everyone if you want to calmly look at cars and not over powered by the person selling the car ask for Megan I am 23 with a budget and most people wouldn't even work with me or they would have no respect toward me.


My Mini, My Mini, My Mini!

5
miles and miles on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love this car! Habberstad Mini is not you typical car dealer. Philip Palarto and staff were cool calm and collected. No pushing just knowledge. They found me the car I didn't even know I wanted. Love this car!


suprising plesent experince

5
wrencake on 09/12/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Getting a new car is fun, Dealing with the dealer is at time very challenging. Well I have need converted.I walked into Habberstad Mini not expecting much. I was introduced to Jarred Sinclair , and things become very nice easy and pleasant .Totally not your typical car salesman. He makes you feel at ease no pressure knows his staff and all around great guy. I would most certainly buy/lease a car from him again and in my opinion he has elevated the dealership into a fine and good place to do business with.Good folks all around. I Highly recommend them and Jarred in particular.Dan K


Great dealership

5
Sally on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I called habberstad mini, I was treated with so much respect, clarity and patience. My sales guy, George, was very enthusiastic, efficient and straightforward. He let me test drive the car with my baby (he helped me put her baby seat in) and found me the car I wanted. The finance lady explained everything to me very clearly about warranty coverage and extra insurance options. It was organized and really an exceptional experience. this is the ONLY car buying experience I've had like this. Typically, I am not treated as a serious buyer or a person who knows anything about driving or cars. It was so nice not to be asked to come back with my husband and be bored to death by nonsense jibber jabber regarding cup holders and vanity mirrors. Thanks for treating me like a person who loves to drive and who buys her own cars!! And I love my MINI countryman- it's so rad! ??


Stellar customer service:

5
Deirdre B. on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am currently leasing my 4th Mini. I have yet to experience any better customer serviceANYWHERE than I CONTINOUSLY have with Habberstad Mini. I especially want to applaudTracey Geraci for her extraordinary professionalism over my many years and Minis !


Transparent

5
Rob S. on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Mark for helping me make a decision on my third Mini Hardtop lease. Since it was the end of the 2015 model year, the specific car that I was interested in was hard to find. After having visited the stock of several dealers in the NYC Metro area, Mark showed me a couple of cars that were of interest on the Habberstad lot. Mark was transparent in the entire process from the moment I met him. As he knew I was having trouble making a decision (and traveling a distance to Habberstad) his followup was appropriate and without pressure. His pricing on the car was far better than any other dealer I had visited. On delivery day he spent close to two hours with me making sure the car was in perfect condition going over every item therein. He also immediately responded to a few post delivery questions as to how some options worked. Mark's prior experience in Mini service was very helpful as he was able to explain certain aspects of the car from a different perspective than most salespeople. Mark is also a nice guy.I also worked with Amanda (finance manager). She too was great. Given I wanted to minimize trips to the dealership we went over all paper work by phone so that all I had to do was sign on delivery day. Really made the process easy for me.


Great service

5
Mini24 on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

George did a superlative job.George took all the time needed to help explain the vehicle as well as discuss the best options for me.George has followed up several times to ensure all is okI feel he does well because he truly enjoys the product.


Satisfied

4.6
Mini Motoring on 09/08/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesperson was very professional and informative and the min reason we bought our car at Habberstad.. the best part of the experience was driving our new car.


Downright Dishonest!

1.4
LeftHabberstadMini Family on 09/03/2015

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

My 2003 Mini supposedly needed an inspection & repairs abounting to $4250. (with their so called generous discount). When I went to another, honest mechanic instead, I was charged $539. for the inspection and the necessary work . In addition, Habberstad quoted me a $160. diagnostic fee over the phone. After I gave them my credit card number, however, they changed the charge to $260. without telling me. Supposedly they needed to do more inspecting, which I truly doubt.. They won't change the charge unless I go back to them for repairs. Fat chance! They never told me about the extra $100 and just put the charge through. Finally, they said there was some confusion about my bill due to the death of a mechanic's wife. I really feel it's my duty to warn any poor soul thinking of marrying a mechanic at Habberstad - think carefully and examine your choice of a spouse before it's too late! Mini, you just lost a customer.


Car Purchase

5
Johnny Haldex on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Straight up Sales Approach. Jarred S. was extremely knowledgeable. Knew Mini's and Cars in general. Even specifics about the motors and all-wheel drivetrains. The fact that he is an aficionado and owns one also helps the buying experience. Patiently searched for the vehicle I wanted as it was from another dealer. Made a few recommendations and presented various vehicles to review until I got what I wanted. Main reason I bought the car from him/Habberstad.Lots of transparency in the sales process. Carefully explained the lease/finance structure.Business office was also great - no pressure on any of the add ons. They further confirmed/detailed what the sales rep had laid out. Amanda was great.Have not experienced service dept yet - so 5 stars qualified only on sales.Like going to an Apple store - great buying experience , friendly, niche, boutique and no nonsense.Will demo recommend this place to friends and family.And yes, the Countryman is a nice car too :)


very first Mini - teeny tiny dream car

4.8
laserblue on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Megan is an absolute delight & made buying experience very comfortable & stress-free. Got 2011 Cerfified Cooper S w/ low mileage. Looks & feels like new car!


Countryman roadtrip

5
miniroadtrip on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second Mini Cooper from Habberstad!Got a little bigger car this time with Countryman ALL4 - great handling, awesome special offer on the lease. Thanks much Philip and Amanda!


My 3rd lease from Habberstad

5
FastEddie on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just leased my 3rd car in a row from Habberstad MINI. Their sales department is friendly and understanding, goes the extra mile to help you get into the car of your dreams. I dealt with Jarred. Great guy, very patient with my very picky choice of specs. Service and Parts department also is very easy to work with, I've been servicing all of my cars with them, and they are quick to get an appointment, always making sure a loaner car is available to me when I need one. I highly recommend Habberstad!


Good people, good service

4.8
Julianoonan on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Habberstad Mini is a place where everyone is cheerful and helpful- very important when confronted with a surprise problem. I recently had an experience with David Cantarero, who was just so patient, and thorough in answering my questions, I was totally happy with the exchange. The problem was checked out and found to be not anything serious. The service people took their work seriously, however. They wrote up what they'd done to check the problem in great detail, charged me nothing, and washed my Mini.No one can be better than that! They have definitely won my confidence, and I am always impressed with how everyone at the dealership jumps in to help one another.


Love our car! Do not use the service department!

2
Not Happy on 08/11/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 2.0

We could not be happier with the car but had an exceptionally poor experience with the service department. beware of unnecessary repairs and service. With only 3000 miles they tried to mislead my wife with injection cleaning, alignment etc. Very kind to speak to but don't be fooled !


Easy to deal with

4.4
MiniintheCity on 08/10/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Philip was great to work with and Amanda in the business office was super efficient!I appreciated the swiftness of the deal and the follow up even after I drove off the lot


New blood at Mini

4.4
Alfred 86 on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I have been going to Habberstad Mini for 3 years now since I bought my mini. It has been an up and down roller coaster ride with the service department. I had a fresh of breath air at my most recent service visit with the service advisor David. I was very happy to see that David was excited to have me as a customer, he did everything possible to make sure I left as a happy customer and had a good experience. This made me very happy being that I've had such negative experiences in the past. David did a great job by taking care of me and making sure I was 100% satisfied. Great job David keep it up!


Proffesional, Fun and always a Pleasure!

5
Equi67 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought and leased 3 Mini's from Habberstad Mini of Huntington. Jarred is just Fantastic and goes above and beyond to get you exactly what you require. Nothing is too much trouble and I would not go anywhere else. Also the Service Department (Tracey) is just great. They go out of their way to make sure the job is done quickly and efficiently! if your thinking about getting a Mini I would strongly recommend going to Habberstad Mini of Huntington.


Easiest car shopping experience of my entire life.

5
kpadams0190 on 08/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Mark at Habberstad Mini i had the fastest and easiest car buying experience ever. Within an hour of arriving at Habberstad i was purchasing my 2013 Coupe. They worked with me every step of the way and because of that i will be a customer of theirs for life. Thanks Mark and the rest of the Habberstad group! you guys are the best!!


Thanks Jarred!

5
Connie619 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My boyfriend and I had a very pleasant experience getting my mini cooper from this dealer ship. We were at two other dealers before this one and we were about to give up on getting a mini cooper. Thanks God we found Jarred who showed courtesy and had always the answers to all our questions. He was like that from the beginning to the end of the entire deal and that made a the entire deal a pleasure. This dealer ship is 35 miles away from where I lived, but it was worth the trip. I will definite recommend this dealership. Consuelo


great experience everytime

5
artzgrle on 07/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second Mini from Habberstad and from sales to service the experience is great everytime. The service team is knowledgeable, efficient and always helpful. I appreciate their efforts to make my experience so pleasant and easy. Thank you!


My 2014 Mini

5
Pat2014 on 07/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Habberstadt has serviced my 2014 and 2010 cars. The sales department is terrific, especially Philip, and the service center is even better. I have had prompt, reliable service at a good price. The quality of the services performed has been exceptional.All of my issues have always been met on time and in a courteous and pleasant manner.I have a good relationship with Tracey in Huntington who has taken care of my needs from start to finish. This includes loaner cars and complete information about the services performed.I have recommended this dealership to others and intend to continue my patronage.


Thank you Jarred!

5
DTD on 07/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Habberstad Mini was excellent. I wanted to purchase a 4 door Mini Cooper for my daughter and Jarred Sinclair made the process very easy. He was patient with me since I could not get to the dealership for a few months after having surgery, He always kept in touch and was able to hold the incentives that were available for the car. I truly appreciated the professionalism and courtesy that was extended to me and my family. All in all I would not change a thing, my daughter is happy, I am happy and we thank Jarred and the team for making it all possible.


THANKS TO ALL

5
minicooper on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience at Habberstad Mini. It was worthed coming all the way from Southampton where I had to wait weeks to get service and rent a car. Habberstad Mini provided me a loaner car I like and accommodated me as soon as possible. David was great, he was very understanding with my car problem and informed me on daily with progress made. Because of their great service I am looking forward to buy my 3rd MINI in near future at Habberstad Mini .


Thanks to Philip!

5
shj on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our third Mini purchased through this dealership. Philip was terrific, personable and professional, and provided exactly the car we wanted. Excellent customer service - highly recommended!


WooHoooo

5
Mini WooHoo on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience start to finish. From the moment I walked into the showroom I was impressed with the MINI culture. Relaxed and comfortable I was greeted by the receptionist and then my salesman Jarred. Within minutes he knew what I was looking for, worked out the numbers and reviewed my options. The test drive confirmed that a mini convertible was just what I was looking for. The rest of the process was effortless Jareed took care of everything... The end of that week I picked up my Mini WoooHoo. I'm ecstatic. Live my mini


GREAT COULD NOT HAVE BEEN BETTER

5
JNBMINI on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I GAVE THEM AN EXCELLENT RATE BECAUSE THEY WERE VERY UNDERSTANDING ABOUT MY PROBLEMS WITH THE CAR. THEY WERE FAST AND PLEASANT TO DEAL WITH.


Loving my Mini!

5
rctbii on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second Mini Cooper from Haaberstad Mini. The buying and service experiences have been great both times. My salesperson, George, was more than knowledgeable and helpful and made the entire process smooth and enjoyable!!! Traci and the staff in the Service Department are always helpful and accomodating. They always go the extra mile to help me when I need it! I'm loving my new Mini and feel like I am on good hands at this dealership! Thanks, everybody!!


HORRIBLE!

1.4
SgtPepper on 07/13/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

Every experience I have had with dealership has been terrible. Went to pick up my brand new JCW and waited over an hour because it wasn't ready. Then I was compensated for my wait with a gift certificate I never used Bc it expired 2 weeks later. Then with just over 300 miles on the car red check engine light came on. Car was there for about a week. No one from service even called to update it tell me what was happening. When I picked up the car it was unwashed. So much for customer service after spending 35,000 on a car to have a major failure 300 miles in. Even after all of that I decided to give them another try this thurday 7/9/15. Tracy G was the advisor. Now I come in for a covered oil change and a yellow check engine light. Tracy hands me a bill for $380 dollars worth of serving my car "needs". Mind you it has 1200 miles on it and covered by the service package and Warrenty. Highlights of her recommended services the I NEED include throttle body cleaning fuel injector cleaning and some other nonsense. I refused all non covered service and had them just do the covered oil change. Then I was taken down to hertz rentals in my own car to wait an hour for a loaner. (You NEVER get the promised mini loaner. There techs r too bust driving them around) Yes I wait an hour to leave in my Nissan Sentra. AN HOUR! So by the time I get back to work this took 2.5 hours to drop off my car. Then I was called by Tracy Later that day that they needed to keep the car overnite for an oil change. Next morning I am called by a tech who needs to drive my car 20 miles to check on the check engine light reset. I've never heard of such a thing so I said no. I proceeded to call Tracy who said my car was washed and ready to pick up. When I arrived the car was clearly unwashed brake dust everywhere. So again I WAIT as mini washed the car. I jump in and drive the car home put into my garage then rush back to work. When I pull it out the next day I notice my right racing stripe has been scratched up bad with the scratches extending onto the grill and fog light cover. But Bc I failed to notice before I left the lot they aren't responsible for it. I KNOW IT HAPPENED AT HANBERSTEAD. Avoid this dealership at all costs!


Horrible

1.2
LovemyminicoopXO on 07/07/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Every time I have a problem with my car, Tracy Gerassi makes it into a more complicated situation than it should be. Dealerships like Mercedes Benz and Cadillac treat their customers honestly and fairly-as any dealership should. Especially since mini coopers don't all come cheap. Tracy really tries to find any way possible to make money off of customers. She should not have any part at Habberstad. Her aweful reputation is known state wide. To try and cover herself, she displays a few plastic toy trophies on her desk for "best service." To me it they looks like something a person would buy at family dollar. Next time I need service id rather drive to the Southampton mini dealer-especially since it is run by a different owner. I'm sure they have better customer service and don't lie to customers just to make money off of them.


"My First Mini"

5
Kathleen on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The car buying process at Habberstad Mini was a great experience for me. My sales person Phillip Pardo is very professional and knowledgeable with the entire product lineup. With Phillips help I was able to select the best model Mini to meet my needs and wants. I love driving my Countryman and have to thank Phillip for making my car buying experience very pleasant. I feel like I not only got a new car I also made a new friend along the way. Kathleen


Ideal Service Experience

5
J.P. Mini on 06/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am on the second Mini that I purchased at Habberstad Mini. The sales people have always treated me fine. I would like to make mention of the wonderful service department. With all the various vehicles I have owned, I have never had the good fortune to deal with such a well organized service department. From my first Mini, I have always received outstanding attention from Tracey Geraci. She has always handled any problem swiftly and trouble free. I must say that my service experiences have always been a pleasure.


Lovin my Countryman

5
Suzanne on 06/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm Leasing a Countryman that I ordered with the help of George's expertise. He was very knowledgeable in explaining all the packages and options available that would suit my needs and my budget. On pickup day George gave a demo to show all the workings of my new mini. From beginning to end it was a great experience. I LOVE my MINI. Thank you George. You're the BEST.


Mini State Inspection

5
Victorine on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always a pleasure to do business with Habberstad Mini. The service team is always very pleasant and knowledgeable. They always make you feel important and valued as a customer.


FABULOUS SERVICE DEPARTMENT

5
BASIL123 on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have purchased 3 new minis from Habberstad. And have had many service experiences, which have all been positive. But last week was the best experience I have ever had at any dealership ever in my life. Tracey Geraci, service consultant, went way beyond the call of duty to obtain a loaner and get my car repaired in a single day. I was in a difficult situation, and Tracey stepped up and was able to help meout of my jam. I am so grateful to her, I will never forget her kindness.


Great experience

5
New mini driver on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just bought mini and jarred was our salesman... He was a pleasure to work with... Very knowledgable. Would definetly reccomend Jarred if you are interested in buying a mini!!


My new Mini Cooper

5
Howie on 06/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my Mini Cooper at Habberstad. Jarred Sinclair, my salesman, was extremely helpful and knowledgeable. I always stayed away from owning small cars, but this car is fantastic and so much fun to drive. The mini has an unbelievable amount of room in it. Even when sitting in traffic, you forget about how small the car actually is. It is not until you fit it in a small parking spot do you realize its true size. Whenever I think about driving my mini, a smile comes across my face.


Best ever car buying experience!

5
pippamini15 on 06/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've purchased cars ranging from Ford to Volvo to Bmw, and my experience at Mini was by far the best. My salesperson Jared was so knowledgeable about the car I was purchasing as well as other cars on the market that I was considering. He made my decision an easy one, and I'm so happy I chose my countryman. I love love love this car!!! It was also delivered on schedule, and Jared and the crew at Habberstad were able to process my paperwork on a holiday weekend so I could enjoy my mini right away! Thanks again!!!


terrific service

5
happy happy Mini Mini on 06/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to these folks for years for regular service on my Mini. They are the best. Great communication and everything is done right the first time. Tracey is awesome. Do not let her go.


philip is the best!

5
mig on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far the best car purchasing experience I have ever had! Philip is knowledgeable, professional, and was sensitive to my needs. I was motoring happily in no time at all and extremely satisfied with the entire process. I would recommend Philip and the entire dealership to anyone looking for a hassle free car buying experience, kudos to habberstad mini!


Terrific experience!

5
Countryminigirl1 on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in sales and service have gone above and beyond for me at Habberstad mini of Huntington. I have already recommended this dealership to friends and associates! Thank you,Jessica


Good deal, bad follow up

2
rlaw22912 on 06/12/2015

Overall Experience: 2.0

I had a great experience, excellent salesman(George), the deal was perfect with a very smooth and on time transaction. After my purchase I was missing a part that was supposed to come with my auto. I have been trying for 2 weeks to get this part from the dealer. My unfortunate response was, nothing from the manager and yet I still haven't heard anything. I was hoping this didn't end my relationship with this dealership after buying 4 cars from them :(


A very positive car service experience

4.2
mattandlawrence on 06/11/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 5.0

Sent my MINI Countryman for her 2nd service and Tracey and David on the service team were extremely helpful. They were helpful and got everything that needs to be looked at done without any hassle. The attention given to me and my Countryman was thorough and efficient. Getting a loaner MINI Hardtop while my Countryman was in service was the icing on the cake!


Lovin my Hotwheels

5
Hionpcs on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So my first experience with the service center was very successful. The team is awesome and really understand the love a person could have with their mini. Thanks Pedro and Tracey for being so awesome and caring about my Hotwheels as much as I do


great experience

5
jurl on 05/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is my 2nd mini from this dealership. both times i have been truly satisfied with all the people,Especially Jarred Sinclair. Just awesome !!! I LOVE MY MINI !!!


I LOVE my MINI!

5
anneonli18 on 05/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd Mini and my and my best experience at Habberstad so far! Jarred Sinclair was a pleasure to deal with and extremely knowledgable!


The Cars Motor, and So Does The Sales Staff!!!

5
MatiK212 on 05/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This Mini was my first and the whole process at Habberstad was a first class experience. I took numerous test drives with my son who is 9, and asked Jarred a slew of questions. Jarred knows the car inside and out, and it is clear that he loves what he does. In short, I am now the proud owner of new 2015 Jungle Green MINI Cooper S Countryman All4 and couldn't be happier. The car is a blast to drive, and has plenty of room for my son's hockey stuff.I can't say enough about Jarred. He is the reason that I am now driving a MINI. I had some questions about the navigation and Mini-Connect, and he brought out his own car to demonstrate. Couldn't figure out whether I liked the Countryman or the hardtop, and stopped by more times than I'd care to admit in public. He was patient, and guided me through the decision making process as well as what options I would like. In short, he was dead on. Please reach out to him if you are in the market. You won't regret it!


Habberstad

4.6
Rudz36 on 04/18/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

George was a pleasure to deal with. He was very professional and helped us through the process. I would recommend Habberstad to a friend. I love my MIni


Great Dealership

5
MiniLy nie on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hard to believe my Mini Hardtop is 6 years old. Still drives as if brand new. Booking service appointments is a snap. People are courteous and friendly. I've usually waited for service to finish work on my car but also have taken advantage of a loaner car. Be prepared to pay $$$ for service perhaps because it's a once a year thing. Love my Mini and will most likely be purchasing another in the very near future.


The most fun I've had buying a car

5
Tazzie_l on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Habberstad Mini on a whim to test drive a Countryman because it's been my dream car for years.I drove the hardtop and the Countryman and fell in love with the hardtop. After speaking to Megan, my motoring advisor, I realized I could make my dream of driving a Mini a reality. Not even a week later, I was in the car on my way home with it. The staff is incredible, they're accommodating, fun, and they really know what they're talking about. I would go back in a heartbeat, and I plan on it for my next Mini!!


A Family Fave!

4.8
lori1013 on 04/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Just leased a Countryman All Wheel drive. It's addicting! My twenty-something sons love to drive it. It handles great, it's so peppy, and it's very practical. The trunk is bigger than I expected for a car this size. My advisor, Philip Parlato, was so nice, and explained everything in a friendly, low-pressure manner. He worked with us to get us the best lease rate he could. I would definitely recommend both Philip and Habberstad Mini!


New Mini purchase - Couldn't have been better.

4.8
Paul R. on 04/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

George K. Was knowledgeable, helpful and low pressure. He made for a great new Mini purchase experience. He showed us how the advertised lease rate was derived and then worked so we could get that same rate on the car with the options we wanted. I was hoping for them the give me a higher trade-in price for my old Mini, but at least they were honest enough to tell me I would probably do much better selling it on my own.


Excellent Service

5
jgian64d on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jackie GianninoWorked with Tracey Geraci in service and had the best experience, she went over everything and went out of her way to assist me. Because of her service we are looking at a new purchase.


Lost a Customer

2.4
Yabadoodle1486 on 03/29/2015

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 1.0

While dealing with some power steering issues on an older mini the service department called me to go over some repairs needed. The cars power steering repairs where extensive (over 2600 dollars). I asked the service department to not touch the car until I made a decision either to have the repairs done or get rid of the car and purchase a new mini. The next day I emailed the service department to not touch the car because I wanted to get rid of it. I was informed about 700 dollars of work had already been done on the car which seemed to have occurred after my phone conversation. Unfortunately I truly was planning on buying a new mini at this dealer but this will now, not be happening.


Tire Repair

5
JohnPat on 03/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The great team at Habberstad Mini helped me get my run tire flat fixed right away. Tracy is amazing and is always super helpful.jpw


Fourth Mini so far....:)

5
Gia on 03/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just began my fourth Mini lease in a row. Love my Mini and love George K. at Habberstad. Great service, great selection, great dealership. Highly recommended.


Mini is a huge hit!

5
nycfirefighter on 03/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently took delivery of a 2015 Countryman All4. Absolutely love it! Highly recommend seeing Jarred Sinclair (he was our "motoring advisor"). No hard sell, everything explained in "plain talk". When it came time for pick up, Jarred explained all features/functions of this fine automobile. It's a fun ride. Do it! You won't be disappointed!


2008 Mini Service

4.8
Tom1822 on 03/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Wills and Tracy are always friendly and willing to help. Appointments are easily made and a loaner car is always available if you can't wait. A pleasure to deal with


2011 Mini

4.8
Meri on 03/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They did a great job with the service and when I was unable to pick up my car, they drive my car to me and picked up the loaner free of charge.


Amazing Customer Service

4.6
Coreena620 on 02/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Every time I take my car in for service, I am NEVER disappointed! I got a flat tire as the dealership was closing on a Saturday afternoon. Will did everything he could and came through with a loaner car ready for me after service hours, so I wasn't stuck over the weekend. On Monday, Tracey took over with excellent customer service and follow up. By Monday afternoon, I was back on the road.Great job! Thanks!


Great Service at Mini Huntington

5
arenak on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Will and Pedro are always super friendly, helpful and knowledgeable. Making an appointment is easy, they are accommodating with a loaner vehicle and fast service.


great experience

4.6
david on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

smooth and quick transaction with philip...offered fair pricing and excellent financing...not a hard sell but offered all options....came on a friend's recommendation and now would recommend to other friends


Very good service with navigation install

4.4
isleofbones on 02/06/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just had my new navigation installed in my Mini Cooper S. It's the aftermarket one designed for mini's that is mounted on the steering column with the speedo and tach. The experience was very good. The lady who assisted me in the morning was friendly, efficient and made it a quick in - and - out, getting me a loaner car for the day. The new nav system was installed neatly and works well. The only reason for the four stars was that the phone numbers in the on board computer system that my dealer inputted when I bought the car two weeks ago. In fairness, when the service rep. called to follow up and ask hif I was satisfied, she said to come on back anytime and they would re - enter my phone numbers. One last thing that prompted me to give four stars instead of five on one of the customer service category is the dealer did not give my car the car wash that is said to be given at every service. I asked the gentleman outside who handles that issue, and he Said ,"not today, weather". It was the only day that the temp hit 40 degrees, within a weeks stretch on each side of my visit, and it is supposed to part of the advertised of service. He said to come back another day... not convenient for me. However, the overall experience was very good, the lady in the service department was super - accommodating and the navigation system was installed nicely.


Fun shopping for our new Mini

4.8
RobH on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

When we first met Philip, we hit him with a barrage of questions on several of the mini lineup- we live in the city and had not needed a car for several years. A few friends had given us their recommendations and we had done research too. Philip very patiently went through each car and option available. He really knows these cars in detail. We looked at both new and pre-owned. In the end, Philip helped us find just the right car and we absolutely LOVE our car. Philip is knowledgable, patient, and funny too. There is no pressure at all!! He only wants to help you find you your car.


My car was in for oil change

5
Jrh on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was perfect car was in for service the staff was nice friendly and took care of me right away got my back sooner then I expected no complates at all Thanks


Excellent service and experience.

5
Gsjada823ataol.com on 01/20/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service and experience. Whenever I bring my car in I always get the same great quality of service. The staff is friendly, helpful and knowledgeable.


wonderful treatment

5
Carmen Baron on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

George Kouroumousis, as three years ago when I leased my first Mini, was so helpful in every respect of my experience with my new lease. So friendly and knowledgeable about everything.Willing to take time with me so that I understood all that I needed to know. Thank you George,Carmen Baron


Very happy with the Mini!

5
CStehn on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This hadn't been my first lease experience but had been the first at Habberstad Mini in Huntington. It was a great experience compared to the ones in the past. Philip was very knowledgeable and great at explaining all the features of the car. When it came down to finding me the car I wanted it was more than I could have asked for. I love my new car and would highly recommend Philip and Habberstad to friends.


Enjoying my new Mini

5
Dah on 01/13/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traded in my old Mini for a new one and was extremely happy with the whole process and all because George Kouroumousis was such a pleasure to deal with.


Happy with my Mini

4.6
lsblaw on 01/12/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my first mini. I leased the Countryman all wheel drive model. I am very happy with it.Philip was a pleasure to work with. He was very helpful in explaining the program benefits available and based upon his presentation, I decided to purchase tire protection. Good thing I did because on day 4 I wound up hitting a huge pothole on the BQE and had a sidewall puncture.


So far so good

4.8
spitter0001 on 01/12/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the first time buying mini. I read on some reliability issues with the mini from JD power, Car&Driver, etc.. prior and I was unsure of mini's quality. Philip's good. I forgot about the reliability stuff during the purchase. I guess that's good. I think. Anyways the purchase experience was good. Not too pushy. I got my car really quick, next day. I understand all dealers out there want to paddle additional high margin stuff but I respectfully declined. I think this place knows that high pressure tactics only create customer resentment.So far car is running well. No comment on "service" yet. Soon we'll see. Hope it's equally good as the sales experience.


excellent

5
jenee2222 on 01/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

George K. was so helpful in getting me back into a mini. I am so happy with my 2015 mini cooper hardtop. I love it.


We have family here

5
rwgjr54 on 01/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Mini had a scheduled service do. The time it took to do the service I needed was great. As a Mini owner I want my Mini to stand out from others, so I had purchased black rings that go around the headlights. The original ones were chrome, my Mini is Silver & Black. After they were installed, my Mini is surely looking different then any others. And while I was waiting I had a couple cups of coffee and before I knew it my car was ready. Habbastad Mini is truly customer friendly. Their staff is friendly, curtious and generally care that you auto is maintained properly. Tracey and the rest of the service department surely care about their customers and make you feel welcome.


3rd Mini...

5
monicam1 on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

George Kouroumousis is an excellent sales rep! This is my 3rd mini purchase from him and he is always professional and knowledgeable.. Great experience!I would highly recommend him...


Loving my new mini

5
Stefgio on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really enjoying my new mini! George was super patient with all of my questions and concerns and answered all emails promptly! Together we custom made my mini and I am very happy with it!


MINI OF HUNTIGTON

5
Carmen Baron on 01/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As before, I was treated with warmth and in a very professional manner. I felt confident that I was being treated fairly and would be treated this way in the next three years of my lease. George Kouroumousis was most helpful in every way.Carmen Baron


PMA "First MINI"

5
PMA on 01/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot speak more highly of my experience at Habberstad dealership. The entire staff is warm and friendly and you never feel pressured. Philip Parlato was my salesperson and he was exceptional. He was very patient with me and answered all my questions and concerns about going from a BMW X3 to a Mini Cooper Countryman.


MINI in Huntington

5
harrythehealer on 12/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was my first time buying a car and George Kouroumousis at Mini Cooper in Huntington was an unbelievable help from start to finish. He is trust worthy, honest, extremely knowledgeable, and will help you to the best of his ability. He really goes out of the way to make the experience a pleasurable one. I am beyond satisfied with the service and the car, and I can't wait to upgrade to the S one day!


My New Mini

5
3rdMini on 12/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in for an oil change, left with my 3rd Mini. Everyone involved made sure my needs were taken care of. My sales person Phillip Parlato sold me my 2nd Mini also. He made it just as easy the 3rd time around. Very happy with the new Mini!!!!!!!


Awesome Leasing Experience

5
lkanjee24 on 12/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you're in the market for a new Mini, Habberstad is the place to go to. Speak with Philip and I guarantee you will not be disappointed! He is truly awesome!


Mini Countryman 2014 DREAMS come true!

5
mattyk on 12/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JARRED.. JARRED.. JARRED SINCLAIR.. One stop shopping. Excellent communication and follow up. True salesmanship. I will continue to recommend anyone looking for a Mini to Jarred. The best car purchase experience to date! My Christmas present came early this year thanks to Jarred!


A dream come true

4.8
happymini on 12/23/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have wanted a Mini for over 10 years ago. Just recently I decided to make it a reality. Going to Huntington Mini and working with Jared Sinclair was great. He is very knowledgeable about the car and explained everything I needed to know. This was my first lease and he walked me through my options. I never felt as though I was being pressured into any decision, but instead given a full education about my choices and then allowed to decide on my own. He was approachable and warm and I felt as though I was dealing with a freind, not a saleman. Everyone who has seen my Mini has gone crazy for it and I know of at least two other people in the last month who have gone to Huntintgton Mini on my recommendation. Thanks Jared and three cheers for Mini!


Dorene's mini

4.8
Dorenetlc on 12/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to Jared! I LOVE my mini and I had an awesome experience.. Attentive, great follow up and really smart about these cars...I would absolutely reccomend the dealership . This is my 3rd mini and I came back to mini after a hiatus. Great, great, great experience.


It should be called a MAXI...(as per the dictionary)

5
The Griz on 12/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

That is: as great, high, or intense as possible or permitted. denoting the greatest or highest point or amount attained.After driving an E-Class for many years.something like sitting on the living room couch,now I fell like Im driving again!My brilliant son (literally) is now interested in trading in his JEEP,I (as a good mother) said, he must see Jarred Sinclair..at Habberstads,what mother could direct her son wrong?Sincerely,Maureen Riegger


Jungle Green Countryman Mini experience

5
AmartinNYC on 12/17/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a Great experience at Habberstad. They were very accommodating and got the car we wanted at the rate we wanted. Philip Parlato is a great salesperson! Thank you once again.


Hassle free; a pleasure.

5
ronaldastevens on 12/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Service Center is friendly, informative, helpful and honest. They work hard to take care of any problems quickly, and with minimal hassle to the customer. I received my 2012 Countryman S about 2 and 1/2 years ago and I already have 83,000 miles of hard driving (city/highway mix). The MINI service center at Habberstad has been great, particularly Will, Tracey, and Pedro. Thanks guys!!Ron2004


Amazing car, great staff!

5
stephanie555 on 12/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I LOVE my new MINI hardtop-S! If you are in need of a new car, you will be in good hands if you visit Habberstad Mini. Jarred Sinclair was the best! He is friendly, takes the time to explain all of your options, and is very knowledgeable about all of the features in your new Mini. This is my first Mini, and I had a lot of questions! Jarred always answered my emails quickly, and helped me with whatever issue I needed help with. Amanda was also very nice, taking care of the financial end of things. The car is AMAZING! It's so much fun to drive, looks great, and performs well. Definitely go to Habberstad! Ask for Jarred! Get a Mini!


Love my MINI!

5
donna529 on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

People said I was crazy for trading in my BMW 3 series for a Mini Countryman S all wheel drive, but I LOVE IT! It's a great car, good gas mileage, fun to drive and looks GREAT! If you're thinking of buying a Mini you need to go to Habberstad and see George. He knows everything about Mini's, he is extremely friendly and very honest. My overall experience with Habberstad was definitely a pleasure!


Best yet ...

4.8
ToastyS on 12/04/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shopping for a Mini Cooper was the best car buying experience yet. There was no typical sales pressure. Philip was awesome and went above and beyond!! Amanda was also great with the follow up calls and financing.


Habberstad Mini Rocks!

4.8
Coreena621 on 11/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have purchased two Minis from this dealership, both from Jared Sinclaire. He is amazing! He will walk you through every option and make sure you make the right decision for you. Whenever I have a question in between cars, he is quick to answer. The service depart goes above and beyond, making sure you get an appointment, know the progress of your car and have a ride or loaner when you need it. I highly recommend this dealership.


Easy, Peasy...

5
mmichal on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first Mini Cooper S (2014) this year, and I'm loving it! The staff at Habberstad is wonderful, especially Philip who was so good to me during the whole sales process. Phil always went way out of his way to help, and patiently answered my millions of questions. Since I am disabled, it's very tough to search for a new car since I can't drive everything right out of the box, but he was great at assisting me, and went way out of his way to make sure I was comfortable. I know, I know, they're there to make a sale, but it's not every place that makes you feel as good as I did with making the decision to purchase my Mini. I recommend anyone looking to purchase a Mini to come speak to Phil. I love my "Nigel" and I look forward to years of driving pleasure. Thanks also to Amanda on the business side, and to the service department team with a shout-out to Pedro and Tracey as well. Thanks, guys!


Great Dealership, Cordial Staff

4.7
flyboy3120 on 11/16/2014

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I can say without a doubt that my experience with car dealerships through the years do notcompare with my most recent visit to the Mini dealership in Huntington NY. The sales representative, Christian Nanas was outstanding. He was cordial and friendly each time we met.I did not have to endure any high-pressure sales tactics. If there were any questions Christian answered them promptly. His knowledge of Mini products was also impressive. Management also gets a thumbs up for there support as well. I would most probably do business with this dealership again and would recommend them highly to any potential customers.


Friendly staff

4.6
CindyLi9202 on 11/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I love my new Cooper!! Christian, my dealer, was very friendly and patient though the whole car buying experience. He taught me how to use the car and explained each buttons' function in detail. Amanda was also very nice to explain each coverage. Since my check payment had some problems, they sent me the car at my place!


mini countryman

4.6
sean.ai.9 on 10/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Philip Parlato is very friendly and give us a good price. Very happy to get my countryman here! It's a vet good dealership and good service here!


Mini service

5
Bent109 on 10/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to thank wills the service advisor and Jan and Pete the 2 techs that worked on my wife's Mini Cooper. Wills was one of the nicest service advisors that I have dealt with in many years and I hope he stays there for as long as we own this car. JAn is not just a tech you can tell by speaking to him that he really enjoys what he is doing and his customer relation skills are really off the charts. Eric and Jim should be proud of these guys.Thank You Bob and Lisa Bentivegna


Very Friendly Staff

5
cimarronh on 10/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My dealer, Jared Sinclair, was very friendly and patient with me through the whole car buying experience. This was my first car I purchased on my own and Jared walked me through all the different options. I had my heart set on the MINI Countryman and he told me even more features about it that I didn't know and reaffirmed my decision to make the purchase.


12k miles and you don't change the oil???

1
D-T on 09/24/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I had purchased my '09 Cooper S in Southampton and got tired of driving out there for service, I decided to try here. After the great treatment from the service department, I decided I'd stick with them. So much so, I traded in my car for a '12 Countryman S. We were off to a great start!One year is up and it's time for the first service. (12,956 miles) The service crew is gone and now I'm dealing with Tracey. (My wife brought it in since she is the regular driver and works much closer to here) My wife was talked into some 'preventative' procedure that cost over $400. She didn't understand that she was going to be charged and signed anyway. I had told her they can't charge for a repair under warranty since there were only 12000 miles on the car.I go in and pick up the car and Tracey hands me a bill. I asked why am I charged for a 'preventative' procedure when I needed a 'fix' instead? Am I the only one who can't see the logic there? Don't you 'fix' first, and then 'prevent'? Now the arguing gets heated. Thankfully there was a counter separating us. Tracey and I did not hit it off well needless to say. Of course there was nobody else available to speak to, so I had to leave and got a call on my way home. After more arguing I was told that the charges would be reversed for 'Goodwill'. I explained I'd be in the market to replace this one in early '15 and I'd stick with Habberstad.February of this year I had the 2nd year service. (25,191 miles) The car wasn't ready the first day. No real reason given. I was fine with it. I picked it up the second day and was told by Tracey and someone else the printout would be mailed to me. OK A week later I was called for my opinion on the appt. I said all seemed fine, but I never received my copy of the service. I was informed again it would be mailed. Still nothing.Two weeks ago, a service light comes on in RED. (31,561 miles) I brought it in to see what it means. It means it's overdue for an oil change. I said but it was just done in February. Tracey said "No, It wasn't due for a change at that time" WHAT? How could it not be due and why wouldn't you tell me I should get it done anyway? Tracey failed on more than one level here. Now I've got a car with just under 20,000 miles on it's oil. Instead of apologizing, she had me make an appointment to BRING IT BACK YET AGAIN for the oil change. When Tracy is let go, I will gladly return to Habberstad, but not before. I will now be trekking to Southampton yet again for service. And I will definitely not be here in a few months when we trade it in for another Cooper S.Yes Habberstad, you lost a sale due to your service manager. She sure got even with me for arguing with her.


Trust

5
volguyy on 09/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The work that was recommended and performed made a noticeable difference in the way my car is now performing. Trusting the people who recommend and provide serve to your car is the # priority for me as a customer.I trust and highly recommend the Service Group at Huntington Mini.Thank you


After the rain, It is stillunshoning on me.

5
rob-mini on 09/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After the rain storm we had in mid August, My Mini Cooper Clubman had 4"of water in it. I was able to start it but that was about it. After letting it run for a while I was able to drive it to Habberstad Mini. .Dealing with the service department I was told to contact my insurance agent. Of course my Mini was totaled. I was pretty much depressed all week-end as this was my first car I had brought new. With the help of Tracy, she got in touch with Jarred who in turn got in touch with me. I explained my situation to him and be for I knew it I was driving a Brand new Mini Countrymen. Jarred was very helpful and made my experience an easy one. One top of all they did for me, they gave me a pair of Union Jack mirror covers that matched my car. When I left there that afternoon, I was so overwhelmed with emotion I had to pull over and clear my eyes. I will recommend anyone I know to us Habberstad Mini to purchase their next car.


GREAT EXPERIENCE

5
Dinafish on 09/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loving my Mini Convertible. Jarred Sinclair was a pleasure to do business with. Hope he is still there when I purchase my next one. Can't wait!


Love my new mini!!!!!!!

5
Diana almonte on 09/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I absolutely love my new mini.!!!!!! I got the new mini all4 countryman. Habberstad mini dealer were great with service! Matthew knew exactly what I wanted and what I was looking for. I recommend asking for Matthew for great service!!! Thanks Matthew!


Couldn't have been easier.....

5
drmini14 on 08/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From my first email contact with Philip to the time of delivery, the purchase experience could not have been any easier or enjoyable. Philip is a true sales pro. He is extremely knowledgeable and enthusiastic about the products he offers his customers.I recently took delivery of my 2014 Countryman S ALL4 and have absolutely nothing negative to say. Upon presenting my "build" to Philip, he was very thorough in reviewing and recommending what features I may want to add and which ones might not be for me. There was absolutely no high pressure as I felt the sales approach was completely customer needs based.Philip was very consistent in his communication updates from the time the order was placed right up until my MINI came off the truck. He even texted pictures to me as it was being offloaded....nice touch. The delivery process was also a very enjoyable, no-hassle experience. All my finance paperwork was completely in order and Philip's explanation of all my new MINI's features was very detailed. He was sure to verify I was completely comfortable prior to leaving the dealership.Since taking my Countryman home, Philip has been in communication on several occasions to make sure everything is OK. I have already referred one person to him and I'm sure there will be more in the future.Thinking about a MINI......Go visit Philip!!


Who knew buying a car could be fun?

5
Lauren Mundell on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you want to enjoy buying almost as much as driving your new MINI, go see Philip. We walked in on a Sunday, went for a test drive, and drove home the exact MINI we wanted 2 weeks later. Philip walked us through all of our options and it never felt like we were being sold. We felt like he was helping us imagine and realize our dream car. And, we actually enjoyed spending the time we did with him because he's aN authentic person who knows he's selling a great product, so there's only listening and answering, and even laughing! Everything at the dealership is professional and respectful. They respected our time and our wishes, finding us the car we wanted, instead of trying to sweet talk us into one on the lot. Amanda in the finance office was so easy to work with, we did everything through email and on the phone and when I came to pick up, my paperwork was flawless. We would recommend the dealership to our friends and once you own a MINI, you'll smile every time you get behind the wheel. Thank you for making the whole experience fun and exciting!


Smooth as Silk

5
organic44 on 08/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just took my Mini Coupe in for it's routine first year check up and considering the winter pot-holes decided to get a front-end alignment as well. I was treated like an old friend and the work was done quickly and professionally.


$38,295

Mileage: 0

Color: Other

Contact seller for Transmission

Body Style: Hatchback

City: Huntington Station, NY

Contact seller for Engine Type

$38,295

Mileage: 0

Color: Other

Contact seller for Transmission

Body Style: Hatchback

City: Huntington Station, NY

Contact seller for Engine Type

$35,895

Mileage: 0

Color: Other

Contact seller for Transmission

Body Style: Hatchback

City: Huntington Station, NY

Contact seller for Engine Type

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.