Gulfgate Dodge Chrysler Jeep Ram

AWESOME

From inquiry to deal signed, the was professional, follwoed up with me when they said they would & understanding to my situation & challenges (previous repossession & other miscellaneous debts). Maurice, Tommie & George kept there word and went above and beyond my expectations!! My family & i are very SATISFIED. &&&&&&& we got the INTIAL VEHICLE inquired about (which seldom happens). No games, No runaround. I like the fact that Tommie NEVER told me "You can't qualify for this or that" NEVER. Maurice & Tommie Always reassured me that they were working in diligently to get me the best offer. I'd HIGHLY reccomend Gulgate Dodge, more specifically Maurice & Tommie. THANKS GUYS!!! Wish i could give y'all 10 stars.

Wonderful

I was very pleased with the overall outcome on the sale!!! I will refer all family and friends to Mr. Tommie Schexnayder. Come see him.(409)273-0103....Thanks Gulfgate Dodge

Poor Customer Service

I have purchased 3 vehicles from this dealership. I took my daughter there to purchase a new vehicle. Everything was great at the purchase but the customer service after purchase was terrible. Six weeks later and still no plates. She has called and never been able to speak to the person that handles this, left messages. Gone online and tried to get information with no result. Salespeople keep calling her because they said she inquired online about the purchase of a new car. Then was told by a salesperson that there was a problem with the finance paperwork? (She has already made first payment). After getting down right rude she was able to speak with a Finance Manager and was told that there was a problem with the title paper work that something was scratched off and the state would not accept it. So because someone at the dealership scratched something off on the paperwork (which she was never notified of) she now has to go back to the dealership and sign new paper work and wait again for plates.

Really satisfied

Had a great experience my sales person Michael was really nice and helpful. Got the car that I wanted and that I love and I will definitely recommend this dealership.

Amazing

Great experience. Got to n the Overland I wanted for a better price than I expected. Arnoldo Torres was very attentive and hooked it up!

College kids first car

Great salesman easy application process and fast finance and great prices. Good selection of vehicles and a awesome waiting room. Come visit for a great deal. Will be back again

Great buying experience thanks to Mike and Alonzo!

Great experience! Mike and Alonzo made this buying experience a pleasure. Mike knows his stuff when it comes to Jeep Wranglers and was able to answer all of my questions...He listened to what I wanted and got it for me! Love my Rubicon Hard Rock!! It was defiantly worth the drive.

Great Experience

Myron was absolutely great. He was very friendly and patient. He made my car shopping experience very pleasant. I definitely recommend him to anyone looking to purchase a vehicle.

Great experience

I had a hard time getting out of a rip off car from a little dealership, I went several places and nobody could help me other than this dealership , desean was very helpful.

Amazing experience!!!!!

By far, the best car buying experience I've ever had! I have purchased 8 vehicles in my life, and this was the easiest, and most relaxed experience ever! The Salesmanager Andrew Cordova was so transparent, and honest! I highly recommend purchasing from Gulfgate Dodge!

Need repairs...Gulfgate is the place to be!!

I had a small fender bender and needed to get my front end replaced. Gulfgate as fast and serviced my car right away! Not only that, I send my friends there and they also get taken care of the same way. So Gulfgate has been my official dealership for myself and friends!

Best Dodge Dealership Period!!!

Everyone there is always so helpful and willing to do anything it takes possible to get their customers exactly what they want/need. Don't waste time going to any other dealership!

New car purchase

Had a good experience with my new car purchase. This was the 2nd new var I've purchased with Gulfgate Dodge. Carlos Medina was my salesman and was very helpful. I was also greeted by the sales mgr Miguel who was also helpful. My only complaint about this place is that the Service Dept. always seems to be booked 1 month out.

Service?? What Service???????

Showed up expected to be greeted & approached about my caravan problem but was told I had to walk in to rep bc theyre busy. And I wasn't?

Thank you to Frank and Juan!

This was my first time doing business with Gulf Gate Dodge. I will say that I was extremely pleased with how I was treated by Juan and Frank. Both Frank and Juan made sure I got what I wanted as well as what I needed. Thanks to them I am a proud owner of a 2015 Dodge Journey. Thanks again!

AWESOME SERVICE

My experience at Gulfgate Dodge was GREAT. Ms G Cloud, and Shontrell took excellent care of me. I knew what I wanted they assisted me with exactly that, it wasn't a long process and as a result I am now enjoying my Chrysler 200 Touring. They didn't hassle me and since then I am still receiving great service from follow up calls. I would recommend my sales people anyday

Service sucks!

They are so unprofessional. They lost my car for 1 day and don't call me to update me with anything. I have to call them. Then they claimed to have the parts to my truck and call me the next day to let me know they don't and it will take 5 more days till I get my car back. I got my Jeep towed to the Sunday at 3:45 called the receptionist and let her know the Jeep was being delivered. I thought everything was fine come Monday no call or anything so I called at 9 to be told they can't find my car. I was calling through out the day they still couldn't find it. Almost 5 they found it. Tuesday they didn't call me or anything so I called to be told they haven't looked at it. OK come 4:45 I call asking for.some.kind of feed back I was told they would call me back in 15 min. 15 min went by and nothing I once again called at 6:455 to be told they STILL haven't got to diagnose my car. Wednesday I called and nothing I call again to be told they looked at it what it was and the cost I asked how soon can u fix it. She claimed to have all the parts and it would be ready Thursday morning I said finefix it. Come Thursday morning at 11 I get a call letting me know that they DO NOT have the part after they told me they did and my car won't be ready till the 26th! I am so frustrated with this. This is my only car and school starts is 3 days. Do they care? NO! I am beyond mad. After losing my car to lying to me. This is ridiculous! They can't even give me a call to let me know something I have to be calling them. It's their business and they are unprofessional. As a business owner I would never treat my clients like this! NEVER AGAIN WILL MY TRUCK BE BROUGHT HERE!

Purchased a 2014 Dodge Durango, which was considered a...

Purchased a 2014 Dodge Durango, which was considered a demo with approx 275 miles. The radio stations wouldn't come in or would static on some stations. I was told the service dept would take care of it immediately. The service dept wasn't able to get me in on the same day so I sched an appt and after a few days I noticed an oil leak. When I took the vehicle in for service I explained the oil leak as well so the service advisor explained that she would have it looked at. They did a dye diagnosis to find out where the leak was and told me to come back in a week and they also had to order a cable for the antenna which would take about a week. I called back to take the vehicle in for the cable and was told unfortunately the cable was on back order it it could take up to a year. The advisor was very nonchalant and I'm here thinking this is the type of thanks I get with my new vehicle purchase. So then I questioned about the leak and the advisor told me to drive it another few miles and then come back. I refused and told her that I would NOT go any further because if it's something major it could make the problem worse. She ended up scheduling an appt and there was an oil leak, which they fixed. However my cable antenna has still not shown up and this has been almost a month! Not to mention I discover two of my vents falling out of socket. I refused to revisit this dealership and took it into another dodge dealership. I will never purchase another vehicle from Gulfgate Dodge and dare to buy another Dodge!!!

My company purchased a Dodge Caravan with the Business...

My company purchased a Dodge Caravan with the Business Link On the Job Incentive In addition to and part of the sales agreement was assurances by Gulfgate Dodge that ComTech would be entitled to participate in a promotion entitled On the Job Incentive as part of a Business Link promotion from Dodge which provided the customer up to $1,000 of reimbursable commercial graphics allowances.The president on behalf of ComTech, provided an estimate from Build A Sign of Austin, Texas, for the 2012 Caravan wrap, was provided to Gulfgate on January 24, 2013; and later a photograph of the wrap and the final invoice for the graphic wrap was sent on March 6,2013; a copy of the final bill was sent. Since that time, ComTech has made numerous phone calls and e-mail contacts with Gulfgate Dodge and Dodge Chrysler. To date, his request for fulfillment of the $1,000 incentive has been denied.The conduct of Gulfgate Dodge in the sale of this Dodge Van was a false, misleading and deceptive . I have spoken to Alonzo, James Davis and Chrysler and they could not care.

She has worked with my parents before and they loved her...

She has worked with my parents before and they loved her go getter attitude and her ability to work deals. She did a great job helping me out and getting me a great deal.

er all it was a good experiance. A little pricey fir the...

er all it was a good experiance. A little pricey fir the work done. But still ok. Connie was very nice. A little busy but when she was work with me she was verygood

Priced advertised is not price you get, also add $1995...

Priced advertised is not price you get, also add $1995 for nitrogen, wheel locks and GPS Tracker. Total price over $4000 of what it can be purchased elsewhere. This is what gives dealerships a bad name.

Overall it was good when the staff was busy they pointed...

Overall it was good when the staff was busy they pointed me to someone else to assist me no frustration no agony just smooth sailing

Our experience with Dodge Dealership was excellent. Ms....

Our experience with Dodge Dealership was excellent. Ms. Theresa Hill sold us our first new car, a Dodge Avenger 2013. She was very friendly and professional at the same time. We did not feel like we were a target, like she was out to get us for every cent we had. She made us feel comfortable, like we were family. We really feel that she gave us the best deal that she possibly could. She was also expedient, we did not have to wait for hours for her to prepare paperwork and get it to finance to close the deal. She is a very sweet an honorable person. If my wife and I were to see her on street, we would give her a big hug, like she was family. She's the best, please tell her that for us.

When I initially walked in, I asked the cashier where was...

When I initially walked in, I asked the cashier where was the service desk and she pointed toward the window. Although Patsy was at her desk, I waited about 10 minutes until a gentlemen came over and told her to take care of me. She was nice and immediately gave me my options for getting a 90K or 120k service. I was pleased with the maintenance; however, I thought the price was outrageous for the services performed; ie, for the check engine light parts were less than $50, but labor was a whooping $200. Even though the truck had 97k miles, I chose to get the 90k service which I could have gotten cheaper elsewhere by getting the services done separately. Patsy did give me a 10% discount which I appreciate.

Every time I take my car in for service the staff is very...

Every time I take my car in for service the staff is very attentive and handles all issues that I may have. The service was great as always.

Patsy went over and above to help me out and get my car...

Patsy went over and above to help me out and get my car in and out in a really good time. I will definately be back. Thanks

I gave the good ratings, because I enjoy doing business...

I gave the good ratings, because I enjoy doing business with Gulfgate DCJ. This is my second vehicle purchased from the dealership, and I will purchase from them again.

I liked that I was able to schedule an appointment online...

I liked that I was able to schedule an appointment online and I received a quick response confirming my appointment. The work was quick and easy getting in and out.

I got an Oil change, I usually only have time on...

I got an Oil change, I usually only have time on Saturdays, but it always takes 2 hours or more. Service department might need a little more workers on Saturday.

At 8:30 AM I took my truck in for repairs to the AC which...

At 8:30 AM I took my truck in for repairs to the AC which in reality was a factory defect. Connie said she would contact me with the cost for repairs. Finally at 1:30 that afternoon I called and asked for Connie only to be told she had left for the day. Eventually Danny called me and said the blower motor was pulling too many amps which resulted in a short in the wiring to the ingnition module. They had to replace all three components at a mere $989 and change, a fuse would have prevented the entire scenario if that was truly the problem, over amping normall will blow a fues. I will never go back ther and encourage others to stay away.

I usaually have a store coupon for my oil change but this...

I usaually have a store coupon for my oil change but this time i paid full price.Please e mail coupon.thank you for everthing.

Ms. Patsy Johnson is the service agent to go to. Very...

Ms. Patsy Johnson is the service agent to go to. Very amicable, attentive and knowledgeable.....she is a refreshing change from SA's I've dealt with over the past 60 years.

Both Maggie and TK were amazing and helped me meet my...

Both Maggie and TK were amazing and helped me meet my budget. I will definitely recommend this dealership just as I was recommended by a current customer.

My husband and I went to go "look" for a car...

My husband and I went to go "look" for a car for my daughter who is turning 16 next week. My daughter is very stubburn and hard to please. TK did a great job in selling "her" the car because she was really upset that she wasn't getting the car she initially wanted. Even though I know my daughter was a lot to handle, TK did a great job and took it all in stride! We also had the best finance guy, Sergio, that we enjoyed working with! Overall, Gulfgate Dodge is a great dealership to purchase a car from because they really think about pleasing their customers!

I am extremely dissatisfied with my recent purchase of a...

I am extremely dissatisfied with my recent purchase of a 2011 Jeep Grand Cherokee. The purchase process was much slower than I have experienced in the past through other dealerships. My major issue with this dealership lies in the customer service received after my purchase. When trying to contact the dealership for minor issues they are unresponsive and rude. If you like the piece of mind that a dealership will be available for you when you have questions or issues after a major purchase, then Gulfgate is not the dealership for you. I would advise anyone against using this dealership in the future.

I would Highly Recommend This Dealership as this is my...

I would Highly Recommend This Dealership as this is my second purchase from them. My Salesman Andrew Cordova,made the Pain of buying a new vehicle a Pleasure,and was very knowledgeable about the Product he was selling,(I purchased a 2011 Ram Sport on). I called Andrew and told him what vehicle I wanted and what I wanted to pay for it,he agreed to get with his sales manager Alonzo Crittendon and discuss what I wanted and call me back. Andrew called back shortly, just as he said he would,and said we had a deal,and I could come in and sign the papers,I did and was introduced to Crista Tull,the Finance Manager,she explained everything I was signing,and did'nt try to force any unwanted warranties or "extras" on me,I signed the contract and in minutes was on my way. My vehicle was at another Dodge Dealer,(I refuse to buy from),the next day Andrew called and said they had my truck on their lot and I could pick it up as soon as they finished detailing it. When I picked up my truck I was introduced to the sales manager Alonzo,and he reassured me that he appreciated my business,and if I had any concerns to contact him personally.As I Stated before, I would Highly recommend my Salesman Andrew Cordova,whether its on the phone, over the internet or in person, and he will try his best to make it happen for you.

I heard about this dealership from a friend who i work...

I heard about this dealership from a friend who i work with. She was so impressed with the service that she came to work the next day and had everybody huddled around telling us how they treated her. So i took it upon myself to go and check it out. Now for the past 4 months i have been looking around at avengers and a dealership that would pay off my trade in. Other small dealerships and even carmax wouldnt give me what i wanted and needed, so to Gulfgate Dodge I go!!! I went in on a tuesday and talked to a few people, gave them some info and they said they would work something out for me. Wednesday Chelsea in finance called me and said here's what we can do for you. I informed Chelsea that I would like a cheaper note than my previous car. She said she would work some numbers and call me back. She did!!! Thursday she called with some of the best news in the world!!! An all black avenger, 2010, $650 down and $460 a month!!! I could have done a back flip if I wasnt at work!!! Juan, John, Chelsea, and "Jon Jon" were so helpful and REAL!!! I say real because at first I was asking for a lot and didnt have much to bring to the table and they would tell me straight up that will not work. I loved the honesty because if they would have lied and said sure we can do that then I would have expected it, but they didnt, they were real and they ensured me that I would get what I want for the price I want, with what i can bring. Cool with me. On a side note I appreciate the info and insight Chelsea gave me in regards to my credit and how to build it up a little. I am 26 and still young so anything info that will help me progress in life I soak it up like a sponge. So I got my car, awesome, great and "genuine" service, and learned some things about credit. Can't beat that!!! God Bless and thank everybody that helped me at Gulfgate Dodge. Oh I pass up Dodge 2 dealerships form my house to get to Gulfgate Dodge and I will continue to purchase my cars from them simply because of the service. I am in managment at my job, and I know good service when I get it, and the service that I recieved at Gulfgate Dodge will go a long way with me....I will tell everybody I know about the service and standards the employees have at GULFGATE DODGE HOUSTON TEXAS!!!! God Bless you all, and I will see you all again in 18 months!!! :)

My husband and I purchased a 2010 Jeep Wrangler on...

My husband and I purchased a 2010 Jeep Wrangler on 2/28/2011 from GulfGate Dodge. We are extremely pleased with our experience. We live in Conroe and refuse to work with our local Dodge Dealer. We hate the whole process of purchasing a vehicle. Gulfgate Dodge is the best dealer we have ever worked with. We highly recommend them and will buy from them again.. Thanks to all the wonderful staff for a job well done. The only complaint we have is our vehicle was not cleaned very well when we picked it up.

Felt everything was fair and quick, hate spending all day...

Felt everything was fair and quick, hate spending all day at dealer ships! This place is locally owned so I chose to go to them for the family feel of the dealership. Saleman was more of a friend helping me out, then a overbearing person forcing me into something I didn't want.